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<ul><li>Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals, ensuring minimal downtime for users.</li><li>Install, configure, and maintain operating systems (Windows, macOS, Linux) and application software, optimizing system performance.</li><li>Perform regular system maintenance, including updates, patches, and security configurations, to safeguard against threats.</li><li>Troubleshoot network connectivity issues, including Wi-Fi, Ethernet, and VPN, ensuring reliable access to resources.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; Associate's or Bachelor's degree in Computer Science or related field preferred.</li><li>CompTIA A+, Network+, or similar industry certifications demonstrating foundational IT knowledge.</li><li>2+ years of hands-on experience providing technical support in a corporate or educational environment.</li><li>Proficiency in Windows and macOS operating systems, with basic Linux knowledge a plus.</li></ul>
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To effectively monitor the customer experience, collect feedback, measure satisfaction levels, track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HS<br><br>Key Accountability Areas<br><br>Customer Experience<br><br>Identify touch points during customer experience and analyze the current state of these touch points and how to improve them. Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered - help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters Conduct customer interviews and surveys and report on insights Regular communication with internal stakeholders such as customer care and other customer-facing teams to identify gaps and opportunities. Raising red flags wherever the business process – billing, installation, or anything pre or post sales – needs correction to ensure the customer has a seamless experience with the company Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes Work with the product and the technology teams to ensure seamless brand and buying experience with technology- be it the brand website or a self-service app Design and implement customer retention programs to minimize churn and enhance long-term customer engagement. Oversee customer service metrics, including response time, resolution rate, and CSAT, to drive continuous improvement. Monitor competitor strategies and industry trends to ensure Hungerstation remains a leader in customer experience Analyze internal company’s performance data and find out patterns that might affect the customer experience. Prepare weekly, monthly, and annually data-based insights and report them to internal stakeholders. Support internal stakeholders with data analytics when needed to help them improve areas that affect customer experience. Lead and manage projects and programs with internal stakeholders to improve customer experience.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>8 - 10 years of experience in customer experience, customer service, or operations, Strong analytical skills with experience in customer feedback analysis, retention management, and process improvement. Proficiency in CX tools, CRM software, and customer support platforms. Excellent communication and leadership skills, with the ability to influence stakeholders. Knowledge of food delivery or e-commerce industries is a plus. Ability to work in a fast-paced, dynamic environment and drive results. Strong project management skills with the ability to execute multiple initiatives simultaneously. Experience in data-driven decision-making, customer segmentation, and personalization strategies.<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration, or a relevant field is required.
<p><br></p><p>JOB SUMMARY: KEY RESPONSIBILITIES: Lead/support contract management teams across projects and accounts; work with account leadership, client commercial and business stakeholders to understand and support client needs and priorities; account strategy, objectives and opportunities. Work with contract management staff across multiple projects and accounts providing input into performance management activities. Support the identification, escalation and resolution of commercial and contract risks and issues working with CM and project leadership to ensure the best outcome for all parties. Engage in pre-award sales activities, engage in discussions with delivery team regarding potential deal shaping and contractual outcomes with sales teams and business leadership, including contract drafting support. The contract management function is client facing and has a key role in building trusted relationships with client counterparts.</p><p>About Accenture Accenture is a leading global professional services company that helps the world s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree required. Membership: Member of World Commerce and Contracting (previously International Association for Contract and Commercial Management (IACCM)) or National Contract Management Association (NCMA) and/ or professional certification considered a plus.</p><p>KNOWLEDGE AND SKILL REQUIREMENTS: Experience and demonstrated capability in conducting and supervising investigations (including compliance-related investigations, employment investigations, and governmental investigations) and in drafting confidential reports and advising senior leadership on such risks. In-depth knowledge of local ethical/conduct/compliance-related risks, employee rights and obligations, and related laws Extensive experience in employee relations and workplace investigations Minimum 5 yrs. relevant experience in contract management Able to collaborate and communicate effectively with client executives at all levels of the organization Basic understanding of commercial contracting regulations and principles, subcontracting practices; and commercial contracting terms and conditions.</p><p>BEHAVIOURS AND ATTRIBUTES: Open to work with and understand cross-cultures and locations throughout the Accenture global organization. Understand the value of diversity and recognize the strengths that different styles, innovative perspectives and experiences bring to Accenture. Demonstrate inclusion and respect for all individuals regardless of gender, race, ethnicity, religion, belief, age, disability, culture, social status and/or sexuality. Leader as well as team player, collaborative and persuasive; able to work well with executives and non-executives</p><p>WORK REQUIREMENTS: Some travel may be required.</p>
<p><strong>Overview/Basic Function:</strong> The Bell Captain is responsible for the day-to-day leadership and smooth operation of the Bell and Door teams at Rosewood AMAALA. Acting as a key ambassador at the resort entrance and lobby, the Bell Captain ensures that all guest arrivals, departures, luggage handling, escorts, and door/traffic operations are handled with efficiency, safety, and genuine hospitality, in full alignment with Rosewood s A Sense of Place philosophy, Relationship Hospitality and Rosewood, Forbes and LQA standards. This role supervises Bell Attendants and Doormen, plans their assignments, coordinates closely with Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation, and ensures that all entrance and luggage services contribute to a seamless ultra-luxury guest journey.</p><p><strong>Essential Duties</strong></p><ul><li>Oversee all door operations, ensuring guests are greeted warmly on arrival and farewelled graciously on departure.</li><li>Ensure Doormen manage entrance flow safely and efficiently (drop-off and pick-up) while maintaining a calm, elegant environment.</li><li>Monitor the cleanliness and appearance of the entrance, driveway, and lobby exterior, ensuring they are always immaculate and aligned with Rosewood AMAALA s image.</li><li>Ensure all Doormen maintain impeccable grooming, posture, and presence, and offer assistance proactively (opening doors, shading from sun, supporting families, etc.).</li><li>Oversee all luggage-handling activities: tagging, loading, unloading, storage, and delivery to/from guest rooms, always ensuring accuracy and safety.</li><li>Implement and monitor strict baggage control procedures to prevent loss, mix-ups, or damage; maintain clear luggage storage records and tagging systems.</li><li>Ensure Bell Attendants provide professional escorts to guestrooms, including driving buggy, resort orientation, explanation of key features, and coordination with Butler, Front Desk/Guest Relations when needed.</li><li>Supervise group arrival and departure logistics, including luggage pulls, group luggage rooms, and coordination with Tour Leaders or Group Coordinators.</li><li>Monitor and assist with internal deliveries (parcels, amenities, guest items, messages) while ensuring discretion and timely handling.</li><li>Coordinate closely with Butler, Front Desk, Guest Relations, Concierge, Airport Representatives, and Transportation to align on arrival/departure times, VIPs, and special requirements.</li><li>Review daily arrival and departure reports (including VIP and group lists) and plan bell and door coverage and luggage logistics accordingly.</li><li>Maintain continuous communication via channels (radios/phones/Unifocus) to update on guest movements, early/late arrivals, and operational changes.</li><li>Communicate clearly any issues, incidents, or service gaps to the Chief Concierge / Duty Manager, and document them for follow-up.</li><li>Enforce safe lifting and handling procedures for all luggage to protect both guests belongings and colleagues health.</li><li>Ensure all Bell and Door colleagues are fully aware of emergency procedures at the entrance and lobby (fire, medical, security incidents) and their roles in each scenario.</li><li>Monitor people and vehicle flow to ensure guest safety and mitigate security risks at the driveway and main entrance.</li><li>Ensure lost-and-found items handled by Bell/Door teams follow strict documentation and handover procedures in line with hotel policy.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Checks Pass On, the Daily Calling at the beginning of the duty</li><li>Hands-over the shift properly.</li><li>Addresses the guests by name, not Room Number</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended</li><li>Always maintain positive guest relations.</li><li>Monitor and maintain cleanliness, sanitation and organization of assigned work areas.</li><li>Maintain complete knowledge of: a. All hotel features/services, hours of operation. b. All hotel restaurant food concepts, menu price range, dress code and ambiance. c. All hotel room types, numbers/names, layout, appointments, amenities and locations. d. Special packages and promotions. e. Daily house count and expected arrivals/departures (particularly VIPs). f. Scheduled daily group activities, names and location of meeting/banquet rooms. g. Local events, attractions, holiday schedules.</li><li>Meet with Supervisor/departing Bell team to review business status and follow up actions.</li><li>Set up workstation with necessary supplies; maintain cleanliness throughout shift.</li><li>Review designated in-house guest list and be familiar with guests' names and room locations.</li><li>Accommodate all guest requests expediently and courteously.</li><li>Coordinate guest requests with designated vendors which may include:</li><li>Assist guests in locating and retrieving lost luggage.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.</li><li>Ensure that sufficient staffing is present to meet the daily business demands.</li><li>Document any late or absent employees.</li><li>Schedule and assign staff breaks.</li><li>Assign specific tasks as they arise to the staff according to the rotation sequence.</li><li>Answer Bell Desk telephone within three rings, using correct greeting and telephone etiquette.</li><li>Document guest calls/requests for Bell assistance.</li><li>Maintain security and accurate record of all guest room keys issued to Bell/Driveway Staff.</li><li>Monitor and ensure that Bell staff perform their job functions to the hotel's expected level of service.</li><li>Assist Bell staff whenever necessary in performing all job functions.</li><li>Conduct ongoing training with existing teams.</li><li>Accommodate all guest requests in an accurate and efficient manner.</li><li>Prepare work orders for equipment repairs and distribute to Engineering.</li><li>Conduct performance appraisals of designated staff annually.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum one years experience in a similar capacity for a luxury or ultra-luxury hotel.</li><li>High school diploma.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Thorough knowledge of local restaurants, museums and attractions; thorough knowledge of current events in and around the region; thorough knowledge of Concierge department procedures; ability to add and subtract three digit numbers; ability to perform mathematical operations with units of measure including, but, not limited to dollars, cents, feet, inches, cups, pounds and ounces; ability to access, input, analyze and retrieve information from computers; exceptional oral communication skills to ensure ability to negotiate and persuade guests and associates to achieve results beneficial to operation of hotel; ability to converse calmly with irate guests, co-workers, superiors and subordinates in sometimes intense emotional situations; ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data; ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in all departmental and hotel-wide meetings.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort in, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co- workers to their understanding.</li></ul>
<p>Supervise the overall functions of the Warehouse and ensure it complies with contractual terms and well-maintained equipment to provide services to Production, Planning, Export, EHS, Quality and Food safety, RMPM, & Freight and to be coordination point between all departments and DCs</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Co-Ordinate efficient staging and management of the finished goods warehouse</li><li>Manage stock levels and allocations to ensure optimum storage capacity</li><li>Ensure daily transactions and reconciliations are completed.</li><li>Review all movements in SAP and perform weekly COSO Tests.</li><li>Maintain stock allocation and accuracy in SAP and documentation.</li><li>Follow up with all systore activities.</li><li>Ensure daily transactions and reconciliations are completed.</li><li>Review all movements in SAP and preform weekly COSO Tests.</li><li>Maintain outside picking area stock by making daily reconciliation as a KEY responsibility.</li><li>Ensure all Slow / Non-moving inventories are reported accurate and on timely manner and it is issued according to FEFO guidelines or to an agreed liquidation plan by aligning planning department.</li><li>Ensure all the daily and monthly reports including KPI, Supply of wooden pallets for Export, monthly Quality Hold report, Month End Closing & Local Shipments and shipment are accurately updated and delivered on timely manner.</li><li>Follow-up shift activities and ensure all in bound and out bound flow is according to the procedure and company's policies.</li><li>Intimate warehouse team on all new SKU s and related actions to be taken</li><li>Track on daily basis KPI to ensure productivity is on target.</li><li>Equipment usage is as per PepsiCo guidelines by periodic inspection aligning with Engineering team for any breakdown issues.</li><li>Prepare the Weekly plan and assign responsibilities/resources to cover production and sales requirement.</li><li>Track all Quality HOLD stock and follow up with Quality and production team for liquidation.</li><li>Follow Daily and monthly inventory and variances are cleared timely</li><li>Maintain all Food Safety standards by reviewing documents and refresh and align with team on daily meeting.</li><li>SIT review on daily basis and communicate to the concern DC S and with freight.</li><li>Preform pre-shift meeting to allocate daily task with necessary updates.</li><li>Execute important tasks delivered by management with in the time frame.</li><li>Comply with AIB standards in order to sustain superior rating by following warehouse daily cleaning and review of documentation.</li><li>Involving in all allocated projects for the development of warehouse to make the warehouse a safe and hygienic place.</li><li>Comply with all Procedures and Policies.</li><li>Execute and follow for the entire write offs for disposal.</li><li>Daily basis following on all Pending Orders for shipments for all regions and channels with fright and planning.</li><li>Follow-up with Eng., Team for equipment Services & yearly PM Maintenance of systore.</li><li>Follow up for the Mock recall timeline tracking with DC S to make the Mock recall effective.</li><li>Execution of Employees samples within the time frame.</li><li>Finalizing and clear all Z -movement on daily basis.</li><li>Make sure all GCC/EMED shipments are shipped as per standard required by the regulatory.</li><li>Make sure all the shuttling trucks are available timely to full fill Sulay DC sales requirements daily basis.</li><li>Compliance PIT procedure with the FLT operators.</li><li>Follow with Fleet for the maintenance of the FLT.</li><li>Upload the incident reports in MYEHS with effective action plan for any incident and near miss.</li><li>Daily basis acknowledges and review the documents proceed by store keeper.</li><li>Monthly timesheet for contract labours review and submit to HR.</li><li>Monthly update FTE scheduling in Kronos and clear all exceptions</li><li>SWP and SOP implementation for all workflow</li><li>Follow for the safety & forklift yearly trainings schedule for the crew to comply with the training matrix for the empowerment of safety awareness.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum two years in supply chain role with experience in cross-functional positions preferably in FMCG business. Additional experience in a Food manufacturing-based organization, allowing the candidate to apply solutions across the whole supply chain is an advantage</p><ul><li>Learn and understand the business vision and openly and consistently follow it.</li><li>Quick adaptability to new technologies and deal to improve technical skills</li><li>Holding a degree in Commerce, Finance or Technical studies.</li><li>Qualification in supply chain / warehousing management</li><li>A self-motivated and leader ship personality with the ability to identify, initiate and implement corrective actions.</li><li>Highly effective communication and negotiation skills.</li><li>Strong analytical skills.</li><li>Broad planning and cross-functional understanding.</li><li>Good English (spoken and written) is a must.</li><li>Work with motivation, enthusiasm and ability to work without supervision.</li></ul>
<p><p><p style=\"color: #4d5056; background-color: #ffffff;\"><b>Job Purpose:</b></p>
</p><p><p style=\"color: #4d5056; background-color: #ffffff;\">Monitoring the arrival and leaving of people and vehicles and tracking their entry and exit Monitoring alarms and surveillance cameras Providing first aid if necessary Requesting assistance from the relevant authorities immediately upon hearing the sound of sirens</p>
</p><p><p style=\"color: #4d5056; background-color: #ffffff;\"><b>Key Accountabilities:</b></p>
</p><p><p style=\"color: #4d5056; background-color: #ffffff;\">• Ability to deal with theft cases as per policy, procedure and regulations<br>• Able to explain emergency procedures to Security on detail.<br>• Ensure adherence in handling of security seals before driver dispatching to stores/.<br>• Ensure adherence in handling of security seals after drivers arrival from delivery<br>• Ensure handling and weighing of scrap materials for sale from stores<br>• Knowledge in investigation for theft cases<br>• Knowledge of contact numbers of police and fire department in case of emergency.<br>• Inputs accidents in GOSI platforms and details thereof.</p>
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<ul><li>Safely transport passengers or goods to specified locations while adhering to all traffic laws and regulations.</li><li>Conduct pre-trip and post-trip vehicle inspections to ensure safety and functionality, reporting any issues immediately.</li><li>Maintain accurate logs of mileage, fuel consumption, and delivery times to ensure compliance and efficiency.</li><li>Assist with loading and unloading cargo, ensuring items are secured and protected during transport.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent, with additional certifications in defensive driving preferred.</li><li>Valid driver's license with a clean driving record, demonstrating reliability and adherence to safety standards.</li><li>Minimum of two years of professional driving experience in a similar role, showcasing familiarity with local routes.</li><li>Experience with transportation logistics or delivery services, providing insights into efficient route planning.</li></ul>
<h2 class="h5">Job description</h2>
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><strong><em>This requirement is for a bid opportunity only at this stage. Any engagement will be subject to successful project award and final client approval.</em></strong></p><br><br><br><p>We are seeking a highly experienced Project Director / Technical Director to lead the study and design delivery of major metro projects. The ideal candidate will bring at least 20 years of professional experience in rail and metro infrastructure, with strong expertise across the full project development cycle, including feasibility studies, concept design, preliminary design, and tender documentation phases. Experience in multidisciplinary design management, including coordination of out-of-country design</p><br><br><p>centres and subconsultants, is essential. Experience in the Middle East will be considered a strong advantage.</p><br><br><br><p>This role requires both strategic leadership and deep technical oversight, ensuring high-quality multidisciplinary design delivery, effective client engagement, commercial performance, and successful coordination across internal teams, international design offices, and external stakeholders.</p><br><br>
Missions/Main Duties
<br><p>The Project Director / Technical Director will provide overall leadership for metro study and design assignments, ensuring that technical, commercial, and program objectives are achieved. The successful candidate will direct multidisciplinary teams involved in rail planning, civil, structural, geotechnical, systems, stations, depots, track, MEP, architecture, and interface management.</p><br><br><br><p>The role includes leading and reviewing project development activities from early-stage feasibility and concept studies through preliminary design and tender package preparation. The candidate will oversee technical quality, design integration, risk management, client communication, stakeholder coordination, and management of distributed design delivery models involving international design centres and specialist subconsultants.</p><br><br><br><p>The individual will also act as the senior point of contact for clients, authorities, partners, and key project stakeholders, supporting business development activities where required and contributing to bid preparation, methodology definition, resource planning, and project strategy.</p><br><br><br><ul><li>Lead the delivery of metro and urban rail study/design projects from feasibility stage through tender stage.</li><li>Provide technical direction and strategic oversight across multidisciplinary design teams.</li><li>Manage project scope, schedule, budget, resources, and overall performance.</li><li>Lead<em>multidisciplinary design management</em>across internal teams,<em>out-of-country design centres</em>, and<em>subconsultants</em>.</li><li>Ensure effective coordination, interface management, and quality control across geographically distributed design teams.</li><li>Oversee the preparation and review of feasibility studies, concept designs, preliminary designs, and tender documents.</li><li>Ensure integration between civil, structural, architectural, track, systems, depot, and operational requirements.</li><li>Ensure compliance with client requirements, local regulations, international standards, and project governance procedures.</li><li>Manage interfaces with clients, authorities, operators, contractors, and other stakeholders.</li><li>Identify project risks and opportunities and implement mitigation strategies.</li><li>Support value engineering, constructability reviews, and design optimization.</li><li>Provide leadership in quality assurance and technical review processes.</li><li>Review and manage the outputs of partner organizations and specialist subconsultants to ensure alignment with project requirements.</li><li>Mentor senior engineers and discipline leads and foster a high-performance project environment.</li><li>Support proposals, bids, and business development initiatives related to metro and rail opportunities.</li></ul>
Profile/Skills
<br><ul><li>Bachelor’s degree in<em>Civil Engineering</em>,<em>Transportation Engineering</em>, or another relevant engineering discipline.</li><li>A master’s degree in a relevant field is preferred.</li><li>Minimum<em>20 years of relevant professional experience</em>in metro, rail, or major urban transit infrastructure projects.</li><li>Demonstrated experience in<em>metro projects</em>is essential.</li><li>Proven experience in the following project phases is mandatory:<ul><li><em>Feasibility studies</em></li><li><em>Concept design</em></li><li><em>Preliminary design</em></li><li><em>Tender stage / tender documentation</em></li></ul></li><li>Strong experience in<em>multidisciplinary design management</em>.</li><li>Proven experience managing design delivery involving<em>out-of-country design centres</em>and<em>subconsultants</em>.</li><li>Strong experience in the management and coordination of multidisciplinary design teams.</li><li>Proven ability to lead large and complex transportation infrastructure projects.</li><li>Experience dealing directly with clients, government authorities, and key stakeholders.</li><li>Middle East project experience is a strong advantage.</li><li>Professional registration or chartership is an advantage.</li><li>Strong knowledge of metro and urban rail project development.</li><li>Understanding of alignment design, station planning, depot concepts, interfaces, and systems integration.</li><li>Familiarity with international design codes, rail/metro standards, and project delivery best practices.</li><li>Strong understanding of tender documentation, technical specifications, design reports, and scope definition.</li><li>Ability to review and challenge technical solutions to ensure safety, efficiency, and value.</li><li>Strong capability in managing design interfaces across multiple disciplines, offices, and external consultants.</li></ul>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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About The Role<br><br>We’re looking for 4 fresh graduates to join as Sales Coordinators in Dammam, Riyadh, Jeddah, and Al Madinah.<br><br>Key Responsibilities<br><br>Coordinate and communicate with sales representatives across the city Manage samples, paperwork, and orders efficiently Support daily sales operations and ensure smooth execution<br><br>Candidate Profile<br><br> Fresh graduate or up to 1 year of experience Bachelor’s degree in Business Administration, Marketing, or a related field Valid driving license (mandatory) Ready to join immediately
Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To effectively monitor the customer experience, collect feedback, measure satisfaction levels, track key customer experience metrics and analyze customer touchpoints throughout their lifetime with HS<br><br>Key Accountability Areas<br><br>Customer Experience<br><br>Identify touch points during customer experience and analyze the current state of these touch points and how to improve them. Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered - help measure metrics such as NPS to gauge how the brand is performing on CX performance parameters Conduct customer interviews and surveys and report on insights Regular communication with internal stakeholders such as customer care and other customer-facing teams to identify gaps and opportunities. Raising red flags wherever the business process – billing, installation, or anything pre or post sales – needs correction to ensure the customer has a seamless experience with the company Ensuring the CX strategies are aligned to the larger marketing and business goals and outcomes Work with the product and the technology teams to ensure seamless brand and buying experience with technology- be it the brand website or a self-service app Design and implement customer retention programs to minimize churn and enhance long-term customer engagement. Oversee customer service metrics, including response time, resolution rate, and CSAT, to drive continuous improvement. Monitor competitor strategies and industry trends to ensure Hungerstation remains a leader in customer experience Analyze internal company’s performance data and find out patterns that might affect the customer experience. Prepare weekly, monthly, and annually data-based insights and report them to internal stakeholders. Support internal stakeholders with data analytics when needed to help them improve areas that affect customer experience. Lead and manage projects and programs with internal stakeholders to improve customer experience.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>8 - 10 years of experience in customer experience, customer service, or operations, Strong analytical skills with experience in customer feedback analysis, retention management, and process improvement. Proficiency in CX tools, CRM software, and customer support platforms. Excellent communication and leadership skills, with the ability to influence stakeholders. Knowledge of food delivery or e-commerce industries is a plus. Ability to work in a fast-paced, dynamic environment and drive results. Strong project management skills with the ability to execute multiple initiatives simultaneously. Experience in data-driven decision-making, customer segmentation, and personalization strategies.<br><br>Education and Certifications<br><br>Bachelor’s degree in Business Administration, or a relevant field is required.
Job Description Key Responsibilities 1. Conduct legal research and provide comprehensive legal advice and support on transactions and commercial matters in Kuwait and the broader GCC region, including cross-border transactions, joint ventures, franchising, and licensing arrangements. 2. Draft, review, and negotiate contracts, agreements, and other legal documents in both English and Arabic, ensuring compliance with Kuwaiti and applicable international laws. 3. Advise on compliance with Kuwaiti local laws and regulations; identify and assess legal risks, and develop strategies to mitigate them. 4. Assist business team, GA team in applying for and obtaining license and permit necessary for the operation of the retail, logistic, warehousing and other areas of the company. 5. Work closely with senior management and business units to ensure legal requirements are met in all business operations across Kuwait. 6. Support business units in communicating with relevant Kuwaiti authorities and external stakeholders, to maintain a business-friendly regulatory environment. 7. Represent the company in legal proceedings, negotiations, and dispute resolution matters in Kuwaiti courts and alternative dispute resolution forums. 8. Stay up-to-date with changes in the Kuwaiti legal landscape, GCC regulatory developments, and industry trends; proactively communicate updates to relevant internal stakeholders. 9. Develop and maintain an adequate and high-quality resource pool of external law firms and legal advisors in Kuwait, and maintain strong relationships with external legal advisors and partners. 10. Collaborate with the global legal team to ensure consistency in legal frameworks and compliance standards across jurisdictions.<br><br>Mandatory Requirements 1. A bachelor's degree in law from a recognized university. An advanced degree is preferred. 2. A minimum of 7 years of relevant legal work experience, among which at least 5 years in Kuwait. 3. Extensive knowledge of Kuwaiti corporate law, contract law, commercial law, labor law, and regulatory frameworks applicable to foreign-invested enterprises.4. Strong analytical, problem-solving, and communication skills with the ability to present complex legal matters clearly to non-legal stakeholders. 5. Fluent Arabic speaker, with fluent English proficiency (both written and spoken) as a working language. 6. Ability to work independently and as part of a cross-functional team. 7. Proven track record of managing complex legal projects, transactions, and deadlines in a fast-paced environment. 8. Familiarity with Kuwaiti regulatory authorities, licensing procedures, and government approval mechanisms. 9. Experience in the retail, logistics, warehousing or food delivery industry, with understanding of supply chain, warehouse operations, dark store leasing, merchant contracts, and logistics service agreements.<br>Job Highlights:1. Opportunities for professional growth and development. 2. A challenging and rewarding work environment. 3. The chance to work with a transnational team of experts.<br>Preferred Qualifications (Will Be a Plus but Not a Must) - Diverse professional background, including experience in law firms, in-house legal teams, government, and/or judicial institutions (e.g., courts or prosecutorial bodies) - Overseas education experience in an English-speaking country- Experience working with or advising multinational companies in the technology or delivery industry -Professional legal qualification recognized in Kuwait (e.g., Kuwait Bar Association eligibility or equivalent) - Knowledge of Sharia law principles as they relate to commercial transactions - Knowledge with i) Kuwait's legal requirements for foreign investment and joint ventures under Kuwaiti Companies Law, ii) e-commerce, fintech, or digital services regulation in Kuwait, and iii) Kuwait's Public Tender Law and procurement frameworks
About noon<br>noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019.<br>The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.<br>noon’s fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.noon’s mission: Ring every doorbell, everyday.<br>About the role:<br>We at noon minutes are looking for talented Category Manager to be a significant member of the Commercial Team, serving multiple platforms across noon Group, with a strong bias for action and keen work ethic to exceed our already ambitious growth targets.<br>What you'll do:<br>Support the development of the overall category roadmap and vision, and directly take responsibility for achieving revenue and gross margin targets for relevant categories across multiple platforms at noon Define the optimal assortment, plan stock responsibly, drive pricing decisions for P&L efficiencies while maintaining competitiveness, sourcing new brand partnerships and executing product launches Collaborate with vendors in your category to source marketing investments and ensure campaigns are executed to the highest standards, while working closely with the Ads team. Ensure customer experience is always at the forefront of all category decisions through a compelling assortment that is carefully curated to serve all relevant customer types, thoughtful in-app merchandising and best-in-class product content Implement the perfect consumer journeys through our host of channels by combining a deep understanding of the category and our customer base Develop long-standing relationships with distributors and brands to identify and address any gaps, increase consumer engagement through innovative campaigns, and drive adoption of noon’s full suite of in-app and out of app tools Work seamlessly on cross-functional obligations (including, but not limited to, in-stock, operations, customer service, growth and legal teams) to continuously improve the platform and experience, utilizing data insights to identify priority tasks Stay up-to-date with regional competitors and global business trends, reviewing critical information as it becomes available and innovating the product offering Help develop the next wave of talent by sharing learnings and training junior team members to become future category leaders.<br><br>What you’ll need:<br>Bachelor’s degree in Business Management or a similar field You will have at least 5 years of successful sales & business development experience, preferably in e-commerce, or offline retail with P&L management Strong bias for action & resourcefulness is paramount - we are growing at a rapid pace and you will be expected to meet ambitious targets within a highly competitive environment Advanced comprehension of Excel/Google Sheets with a strong appreciation for data analytics is key Experience working on cross-functional projects and delivering outstanding results in previous roles<br>Who will excel?<br>We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.<br> noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Product Owner – Fin Tech & Digital Banking - 6-month Extendable Contract Urgent Start / Immediate Start Available Location: based on-site in Riyadh<br>The Opportunity<br>We are looking for an experienced Product Owner to lead the delivery of technology products and transformation initiatives across banking, fintech and financial services.<br>This is a hands-on product role, working between business stakeholders, technology teams and external partners to turn complex requirements into scalable digital solutions. You will own the product backlog, shape priorities and guide initiatives from initial discovery through development, launch and continuous improvement.<br>The successful candidate will combine strong product-management skills with a good understanding of financial-services technology and customer journeys.<br>Key Responsibilities Own the end-to-end lifecycle of digital products and technology initiatives across banking and financial services. Define the product vision, roadmap and priorities in partnership with business and technology leadership. Lead discovery workshops to understand customer needs, operational challenges and commercial objectives. Translate business requirements into clear epics, user stories, acceptance criteria and delivery plans. Build, maintain and prioritise the product backlog based on business value, customer impact and technical dependencies. Work closely with engineering, architecture, UX, data, cybersecurity and operations teams. Coordinate delivery across internal teams, technology vendors and third-party partners. Lead sprint planning, backlog refinement, product demonstrations and release-readiness activities. Ensure solutions meet relevant security, risk, compliance and regulatory requirements. Use customer feedback, analytics and performance data to drive continuous product improvement. Identify opportunities to improve customer journeys, automate manual processes and increase operational efficiency. Manage senior stakeholders and provide clear updates on progress, priorities, risks and dependencies.<br>Experience Required Proven experience as a Product Owner, Product Manager or Digital Product Lead. Strong experience delivering technology products or transformation projects within banking, fintech, payments or financial services. Experience working with Agile delivery teams and managing product backlogs. Strong understanding of the software development lifecycle and digital product delivery. Ability to translate complex business requirements into clear technical and functional deliverables. Experience working with cross-functional teams across product, engineering, architecture, data, security and operations. Strong stakeholder-management skills, with the confidence to challenge priorities and influence senior decision-makers. Experience managing technology vendors, integration partners or third-party platforms. Strong commercial awareness and the ability to prioritise initiatives based on value, impact and feasibility.<br>Relevant Domain Experience Experience in one or more of the following would be beneficial:Digital banking and mobile banking Payments, cards and digital wallets Lending and credit products Customer onboarding, e KYC and identity verification Open banking and API-led services Core banking and enterprise financial platforms Fraud, risk, compliance or regulatory technology Wealth management, insurance or investment platforms Customer portals and financial-services applications Data, AI and process-automation initiatives<br>Preferred Qualifications Bachelor’s degree in Technology, Business, Finance or a related discipline. Product Owner, Scrum or SAFe certification would be advantageous. Familiarity with tools such as Jira, Confluence, Azure Dev Ops or similar product-delivery platforms.<br>The Ideal Candidate You will be a commercially minded product professional who is comfortable working at the intersection of business and technology. You should be able to understand the wider strategy while remaining close enough to delivery to manage requirements, challenge technical teams and ensure products are successfully launched.<br>This opportunity would suit someone who enjoys solving complex problems, managing multiple stakeholders and delivering technology that creates measurable value for customers and the wider business.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p><span>Lead the design and development of end-to-end SAP solutions, with a primary focus on SAP S/4HANA. Provide strategic and technical direction across the SAP landscape, support complex proposals and transformation initiatives, and ensure solutions deliver measurable business value through effective architecture, modern technologies, automation, and AI.</span></p><br><br><br>Functional Responsibilities <br><p>SAP Solution Architecture</p><br>
<ul>
<li>Lead the design of end-to-end SAP solutions across different business functions and industry requirements.</li>
<li>Define scalable and integrated solution architectures with a strong focus on SAP S/4HANA.</li>
<li>Translate business requirements into comprehensive functional and technical solution designs.</li>
<li>Ensure proposed solutions are aligned with customer objectives, architecture standards, and delivery requirements.</li>
<li>Provide subject-matter expertise across the SAP technology and application landscape.</li>
</ul>
<p>Solution Design & Commercial Support</p><br>
<ul>
<li>Develop complete solution approaches covering technical architecture, implementation strategy, cost models, and staffing requirements.</li>
<li>Lead solution development for complex proposals, tenders, and competitive bids.</li>
<li>Clearly communicate the proposed solution, business value, differentiators, and expected outcomes.</li>
<li>Support critical solution decisions by presenting options, risks, assumptions, and recommendations to stakeholders.</li>
<li>Ensure proposed solutions are practical, competitive, and deliverable.</li>
</ul>
<p>Project Mobilization & Delivery Alignment</p><br>
<ul>
<li>Support the transition of approved solutions from design through mobilization, implementation, and stabilization.</li>
<li>Collaborate with global delivery teams to ensure the approved architecture is clearly understood and correctly implemented.</li>
<li>Provide architectural guidance throughout the delivery lifecycle.</li>
<li>Review solution implementation and address design gaps, dependencies, and technical risks.</li>
<li>Ensure delivery quality and alignment with the agreed solution approach.</li>
</ul>
<p>Stakeholder Advisory & Collaboration</p><br>
<ul>
<li>Engage with business, technical, commercial, and delivery stakeholders to understand requirements and priorities.</li>
<li>Act as a trusted advisor on SAP solution architecture and transformation decisions.</li>
<li>Facilitate solution workshops and support stakeholder alignment on major architectural decisions.</li>
<li>Use influencing and advisory skills to contribute to complex decision-making.</li>
<li>Communicate technical concepts and solution value clearly to both technical and non-technical stakeholders.</li>
</ul>
<p>Innovation & Thought Leadership</p><br>
<ul>
<li>Evaluate emerging technologies, automation capabilities, modern tools, and AI applications within SAP solutions.</li>
<li>Identify opportunities to improve solution quality, delivery effectiveness, and business value through innovation.</li>
<li>Promote the use of modern SAP architecture practices and reusable solution approaches.</li>
<li>Provide thought leadership within the SAP community and broader technology environment.</li>
<li>Contribute to the development of differentiated and competitive SAP solutions.</li>
</ul><br><br>General Responsibilities <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Qualification <br>Bachelor in Information Technology / Software Development or Any relevant field<br><br><br>Experience <br>6 to 10 Years<br><br><br>Skills <br>Systems Engineering Knowledge<br>Applications System Design<br>Applications System Analysis<br>Applications Development Standards and Procedures<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<div ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><p ><span ></span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span ><br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose</span></strong></p><p ><span ></span></p><ul><li><span >Responsible for serving customers on daily for outbound and inbound process <span> </span>and<span> </span>reporting daily cash collection reporting, Gateways payments & reconciliation and other General Ledger and accounting tasks related listed in section 2 Principal Accountabilities.</span></li><li><span >Show proactive approach to address issues on spot related to CAA reconciliation and other Cash and Duty reconciliation</span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Maintain cleanliness and excellent appearance within the Front<span> </span>Counter. Project a professional image in greeting and serving customers.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all sales targets are met/exceeded.<span> </span>Ensure all cash and the cash float are handled correctly.<span> </span>Use SPS system to complete AWBs in line with company standards.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure that perfect shipment criteria is met at all times.<span> </span>Maintain suitable levels of brochures and tariffs on display. <span >Ability to choose between different alternatives with care. Use sound judgement in conditions of uncertainty</span></span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure the delivery of precise and correct information to customers and provide advice on shipment acceptance and carriage. Security screen all shipments prior to acceptance. And take necessary action against DGA shipments.<span> </span>Hold consignee collect shipments as appropriate</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure all machinery is in working order (Card, Weighing, Computer) Up loading of Disk information from the SPS accurately at the end of each day</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to understand the perceptions and needs of others, as well as to pick up clues to others’ current unspoken thoughts</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Drive to identify, understand and give high priority to customer needs. Anticipating and providing solutions to internal and external customers in a helpful, friendly and honest manner.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ability to express well-thought concise and timely oral and written information. Ability to adjust language or terminology to the characteristics and needs of the audience.</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job. Being frustrated with the status quo. Setting high standards and challenging goals and continually striving to reach or exceed them</span><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Daily review and reconciliation for Cash Admin Applications (CAA)</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Act as a Backup and support for the team during leave and peak time for Finance tasks related to the</span><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul> <li ><span >Bachelor’s degree from a recognized university.</span></li> <li ><span >Ability to achieve sales targets and overcome challenges.</span></li> <li ><span >Previous experience in retail sales preferred.</span></li> <li ><span >Fluent in English and Arabic, with excellent verbal and written communication skills.</span></li> <li ><span >Proficient in Microsoft Office (Word, Excel, PowerPoint).</span></li> </ul><ul><li><span ></span></li><li><span >Good in English written and peaking with high communication skills are essential</span></li><li><span >Advanced MS Office knowledge and skills .</span></li><li><span >Advanced MS Excel skills .</span></li><li><span >Be an effective team player with ability to work under own initiative</span></li><li><span >Effective problem-solving skills to identify and correct financial discrepancies</span></li><li><span >Ability to work on a team and independently</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span ></span></p><p ><strong><span >We look forward to receiving your application!<br></span></strong></p><p ><span ></span></p></div>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="6">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p >Consultant</p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td >
<p >602805</p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p >I3</p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td colspan="2">
<p >-</p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="2">
<p >MOI</p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td colspan="2">
<p >MoI Security Services</p>
</td>
<td >
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="2">
<p >-</p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td >
<p ><strong><span >ROLE PURPOSE</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><em><span >The aim is to state the overall significance of the job from the organization's perspective.</span></em></p>
</td>
</tr>
<tr>
<td >
<p >To deliver successful software solutions, ensure client satisfaction, and contribute to business growth by providing expert technical guidance, solution design, problem solving, and technical excellence in accordance with Elm policies and procedures.</p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
</td>
</tr>
<tr>
<td colspan="2">
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><span >1. Technical Design</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Design and architect software systems to ensure they are scalable, maintainable, and aligned with business goals.</span></li>
<li ><span >Provide technical guidance on solution design, system structure, and implementation approach.</span></li>
<li ><span >Conduct research to identify technologies and methodologies that can benefit clients and improve solution delivery.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >2. Technical Problem Solving</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Solve complex technical challenges and design solutions to resolve critical issues in software development.</span></li>
<li ><span >Analyze technical issues and propose practical recommendations that support software quality and delivery objectives.</span></li>
<li ><span >Optimize software systems and ensure they meet expected performance, security, and reliability standards.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >3. Software Solution Delivery</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Contribute to the execution of software solutions by supporting planning, delivery coordination, and quality assurance activities.</span></li>
<li ><span >Work with relevant teams to ensure technical deliverables are completed according to defined scope and requirements.</span></li>
<li ><span >Support the alignment of technical outputs with client needs, business objectives, and project expectations.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >4. Product and Technical Planning</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Support product planning activities by providing technical input on solution feasibility, delivery approach, and resource requirements.</span></li>
<li ><span >Prepare technical documentation, reports, and proposals to outline solution plans and recommendations.</span></li>
<li ><span >Support estimation activities related to technical effort, delivery scope, and solution requirements.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >5. Product Financial and Value Analysis</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Analyze product-related financial inputs, including cost estimation, budget considerations, and profitability analysis.</span></li>
<li ><span >Provide technical perspectives that support business case development and product decision-making.</span></li>
<li ><span >Support the assessment of solution value and expected benefits in coordination with relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >6. Quality and Compliance Verification</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Ensure best practices are applied in the development, testing, and deployment of software solutions.</span></li>
<li ><span >Verify that software solutions meet quality, security, and performance standards through testing and validation.</span></li>
<li ><span >Identify quality gaps and coordinate with relevant teams to implement corrective actions and improvements.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >7. Stakeholder and Client Support</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Provide technical input and guidance to internal teams and clients as required to support solution delivery.</span></li>
<li ><span >Collaborate with cross-functional stakeholders to clarify requirements, resolve technical concerns, and support client satisfaction.</span></li>
<li ><span >Communicate technical recommendations clearly to support alignment and decision-making.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >8. Continuous Improvement and Knowledge Sharing</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Identify opportunities to improve tools, methods, and practices used in software design and delivery.</span></li>
<li ><span >Share technical knowledge and lessons learned with team members to support capability development.</span></li>
<li ><span >Maintain awareness of relevant technology trends and apply them where they add value to business and client needs.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p><span > </span></p>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional<br>qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li >Bachelor's or Master's degree in Computer Science or a related field; advanced degrees are preferred.</li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of<br>Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li >4+ years of relevant experience in software development, technical solution design, or related technology domains.</li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p> </p>
</span>
Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.
Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.
Job Summary:<br><br>The IT Manager will be responsible for overseeing the organization's IT infrastructure, ensuring effective management of technology resources and systems to support the overall business objectives. This role involves leading the IT team, managing projects, and ensuring the security and efficiency of our information systems<br><br>Key Responsibilities<br>Leadership and Management Lead and manage the IT team, fostering a culture of collaboration and continuous improvement. Develop and implement IT strategies and initiatives that align with the company's goals. Provide mentorship and professional development opportunities for staff.<br>Infrastructure Management Oversee the organization’s network, servers, and systems to ensure optimal performance and security. Monitor and manage IT budgets, ensuring cost-effective use of resources. Plan and execute IT infrastructure upgrades, including hardware and software installations.<br>Project Management Manage IT projects from conception through to completion, ensuring they are delivered on time, within scope, and budget. Collaborate with other departments to understand their technology needs and challenges.<br>Security and Compliance Ensure the organization adheres to industry standards and regulations concerning data security and privacy. Develop, implement, and maintain IT security policies and procedures to protect company information.<br>Support and Troubleshooting Oversee the provision of technical support and training for staff, ensuring all users are effectively supported. Troubleshoot and resolve IT issues, escalating them when necessary.<br>Reporting and Analysis Prepare and present regular reports on IT performance metrics, project status, and budget reviews to senior management. Analyze IT trends and new technologies, making recommendations for improvements.<br>Qualifications:Bachelor’s degree in information technology, Computer Science, or a related field (Master is preferred). Minimum 8 years of experience in IT management or a similar role. Strong understanding of IT infrastructure, network administration, and security principles. Excellent leadership, communication, and interpersonal skills. Experience with project management methodologies. Relevant certifications (e.g., ITIL, PMP, CCNA) are a plus.<br>Skills:Proficiency in managing IT projects, both planned and ad-hoc. Strong problem-solving skills and the ability to work under pressure. Ability to communicate technical information effectively to non-technical staff. Knowledge of current industry trends and emerging technologies.<br>Note: Only short-listed Candidate will be contacted.
<h3 >About the Opportunity at St. Regis Hotels & Resorts</h3>
<p >St. Regis Hotels & Resorts is seeking a <strong >Waiter Saudi National</strong> to join its team in the Red Sea region. This full-time position is open to candidates with <strong >0-1 years of relevant experience</strong> who are dedicated to providing exceptional service. The core purpose of this role is to create a memorable and unique dining experience for guests, moving beyond standard food service to deliver a comprehensive range of guest-focused interactions.</p> <h3 >Key Responsibilities</h3>
<p >The primary duties of the Waiter Saudi National include:</p>
<ul >
<li >Setting tables according to established service standards.</li>
<li >Communicating effectively with kitchen staff to ensure timely and accurate order delivery.</li>
<li >Interacting with and serving guests in a professional and attentive manner.</li>
<li >Maintaining cleanliness and organization of work areas and supplies.</li>
</ul> <h3 >Guest Service Approach</h3>
<p >This role emphasizes a proactive approach to guest service, where individuals are expected to take initiative in delivering a wide range of services. The objective is to ensure that every aspect of the guest's dining experience, including transactions, feels integrated and contributes to a positive and lasting impression.</p> <h3 >Workplace Standards</h3>
<p >All team members are expected to contribute to a safe workplace and adhere strictly to company policies and procedures. Maintaining high quality standards is essential, as is presenting a professional uniform, personal appearance, and communication style in all interactions.</p> <h3 >Physical Demands of the Role</h3>
<p >The position requires significant physical activity and stamina. Responsibilities include:</p>
<ul >
<li >Standing, sitting, or walking for extended periods, often moving over sloping, uneven, or slippery surfaces.</li>
<li >Reading and visually verifying information, such as menu items and guest orders.</li>
<li >Performing hands-on tasks including moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.</li>
<li >Reaching overhead and below the knees, including bending, twisting, pulling, and stooping as part of daily duties.</li>
</ul>
<p >Successful execution of these physical requirements, alongside other reasonable job duties, is critical for guest satisfaction and operational efficiency.</p> <h3 >Application Details</h3>
<p >Candidates interested in this full-time Waiter Saudi National position are encouraged to apply.</p>