Security Guard Jobs in Saudi
3095 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. </p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. </p><br><p>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. </p><br><p>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. </p><br><p><strong>Key Responsibilities </strong></p><br><p><strong>Deliver Advanced Multi-Platform Support </strong></p><br><ul><li><p>Provide expert-level technical assistance across Windows, macOS, and mobile platforms. </p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. </p><br></li></ul><p><strong>Lead Troubleshooting & Escalation Management </strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. </p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. </p><br></li></ul><p><strong>Support & Optimize Office IT Infrastructure </strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. </p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. </p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects </strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. </p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support. </p><br></li></ul><p><strong>Maintain Documentation & Knowledge Sharing </strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides. </p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support </strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. </p><br></li></ul><ul><li><p>Ensure consistent service standards across locations. </p><br></li></ul><p><strong>Skills & Competencies </strong></p><br><p><strong>Advanced Troubleshooting </strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. </p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. </p><br></li></ul><p><strong>MacOS Expertise </strong></p><br><ul><li><p>Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. </p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces. </p><br></li></ul><p><strong>Security Awareness </strong></p><br><ul><li><p>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). </p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. </p><br></li></ul><p><strong>Project Collaboration </strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. </p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users. </p><br></li></ul><p><strong>Documentation & Knowledge Sharing </strong></p><br><ul><li><p>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. </p><br></li></ul><ul><li><p>Share expertise with peers and junior staff to promote consistency and continuous learning. </p><br></li></ul><p><strong>Customer Service Excellence </strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. </p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively. </p><br></li></ul><p><strong>Autonomy & Leadership </strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations. </p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. </p><br></li></ul><br>Qualifications<br><p><strong>Education </strong></p><br><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). </li></ul><p><strong>Certifications</strong> </p><br><ul><li><p> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). </p><br></li></ul><p><strong>Experience Requirements </strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles. </li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms. </li><li>Strong experience with MDM tools (Mosyle, Intune). </li><li>Familiarity with ITIL service management and compliance practices. </li><li>Experience supporting a global customer base and collaborating across time zones. </li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills. </li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations <br>
Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. </p><br></li><li><p>Improves Support Processes & User Experience <br>
Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. </p><br></li><li><p>Influences Strategic IT Planning <br>
Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. </p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. </p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. </p><br><p>In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. </p><br><p>Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services. </p><br><p><strong>Key Responsibilities </strong></p><br><p><strong>Deliver Advanced Multi-Platform Support </strong></p><br><ul><li><p>Provide expert-level technical assistance across Windows, macOS, and mobile platforms. </p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely. </p><br></li></ul><p><strong>Lead Troubleshooting & Escalation Management </strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. </p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently. </p><br></li></ul><p><strong>Support & Optimize Office IT Infrastructure </strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. </p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs. </p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects </strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. </p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support. </p><br></li></ul><p><strong>Maintain Documentation & Knowledge Sharing </strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides. </p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support </strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. </p><br></li></ul><ul><li><p>Ensure consistent service standards across locations. </p><br></li></ul><p><strong>Skills & Competencies </strong></p><br><p><strong>Advanced Troubleshooting </strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. </p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction. </p><br></li></ul><p><strong>MacOS Expertise </strong></p><br><ul><li><p>Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. </p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces. </p><br></li></ul><p><strong>Security Awareness </strong></p><br><ul><li><p>Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). </p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices. </p><br></li></ul><p><strong>Project Collaboration </strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. </p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users. </p><br></li></ul><p><strong>Documentation & Knowledge Sharing </strong></p><br><ul><li><p>Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. </p><br></li></ul><ul><li><p>Share expertise with peers and junior staff to promote consistency and continuous learning. </p><br></li></ul><p><strong>Customer Service Excellence </strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. </p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively. </p><br></li></ul><p><strong>Autonomy & Leadership </strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations. </p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement. </p><br></li></ul><br>Qualifications<br><p><strong>Education </strong></p><br><ul><li>Bachelor’s degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience). </li></ul><p><strong>Certifications</strong> </p><br><ul><li><p> Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation). </p><br></li></ul><p><strong>Experience Requirements </strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles. </li><li>At least 2 years of experience in IT operations or IT support function.</li><li>Advanced proficiency in Windows, macOS, and mobile platforms. </li><li>Strong experience with MDM tools (Jamf Pro, Intune). </li><li>Familiarity with ITIL service management and compliance practices. </li><li>Experience supporting a global customer base and collaborating across time zones. </li><li>Hands on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills. </li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations <br>
Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards. </p><br></li><li><p>Improves Support Processes & User Experience <br>
Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness. </p><br></li><li><p>Influences Strategic IT Planning <br>
Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need. </p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Maintain awareness of undesirable persons on property premises.<br>Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.<br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br>Complete appropriate safety training and certifications to perform work tasks.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Perform other reasonable job duties as requested.<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Assists Management<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.<br>Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.<br>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.<br>Stand, sit, kneel, or walk for an extended period across an entire work shift. <br>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Read and visually verify information in a variety of formats (e.g., small print). <br>Move at a speed that is required to respond to work situations (e.g., run, walk, jog).<br>Visually inspect tools, equipment, or machines (e.g., to identify defects)<br>Move through narrow, confined, or elevated spaces.<br>Move over sloping, uneven, or slippery surfaces and steps.<br>Move up and down stairs and/or service ramps.<br>Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.<br>Housekeeping Protocol<br>Identify and report preventative or other maintenance issues in public areas or guest rooms.<br>Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs.<br>Respond promptly to requests from guests, Front Desk, or At Your Service requests.<br>Identify room assignments and type of cleaning required for each room.<br>Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.<br>Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete.<br>Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards.<br>Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.<br>Complete incident reports for any incidents or accidents that occur during shift.<br>Guest Rooms, Villas, and Suites<br>Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.<br>Report missing hotel/resort property and damages to room to manager/supervisor.<br>Housekeeping Quality Control<br>Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met.<br>Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met.<br>Housekeeping Coordination<br>Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.<br>Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out, but bags were found in the room).<br>Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.<br>Communicate additions or changes to the room assignments to Housekeeping staff as they arise throughout the shift.<br>Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms.<br>Prepare and distribute room assignments to Housekeeping staff.<br>COMPETENCIES<br>Analytical Skills<br>Decision-Making<br>Problem Solving<br>Computer Skills<br>Interpersonal Skills<br>Customer Service Orientation<br>Team Work<br>Diversity Relations<br>Interpersonal Skills<br>Communications<br>Listening<br>Communication<br>English Language Proficiency<br>Personal Attributes<br>Dependability<br>Integrity<br>Positive Demeanor<br>Safety Orientation<br>Presentation<br>Stress Tolerance<br>Adaptability/Flexibility<br>Initiative<br>Organization<br>Time Management<br>Detail Orientation<br>Multi-Tasking<br>Planning and Organizing<br>Physical Abilities<br>Visual Acuity<br>Assists Management<br>Resolving Conflict<br>Delegating and Directing<br>Coaching and Developing<br>Team Building<br>Performance Management<br>PREFERRED QUALIFICATIONS<br>Education<br>High school diploma/G.E.D. equivalent<br>Related Work Experience<br>At least 1 year of related work experience<br>Supervisory Experience<br>At least 1 year of supervisory experience<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.</p><br><br><br><p>Airbus Americas seeks a Director of Ethics & Compliance (E&C) to serve as the on-site E&C leader at its Mobile Manufacturing Site (MMS) located in the Gulf Coast Region of Alabama. This high-profile role requires a hands-on approach to integrate E&C into daily manufacturing operations, ensuring the highest standards of integrity. The Director will lead the E&C function at the MMS, driving awareness of Airbus’ values and adherence to the expectations and controls that provide the foundation of our success. The position is particularly important given the significant expansion underway at the facility. Joining a small team making a big impact, the position directly reports to Airbus’ North American Head of E&C based in Metro-DC. The candidate will be challenged from Day 1 to demonstrate leadership, build positive relationships and contribute to achieving program goals by learning, adapting and driving Airbus’ Culture of Compliance through processes, tools and training at the site and across North America.</p><br><br><br><p>The E&C Director will join peers as part of the MMS Senior Leadership Team (SLT), providing counsel and assistance to the Head of Site, as well as leaders from Human Resources, Finance, Procurement, IM and Security - all with a goal of mitigating risk, ensuring effective controls, and helping the team grow and prosper.</p><br><br><br><p>Finally, success in the position requires building trustful relationships with E&C colleagues in Europe and across the globe. In this context, the ideal candidate will combine high integrity and discipline with flexibility and enthusiasm to positively influence Airbus’ future.</p><br><br><br><p>Primary Responsibilities:</p><br><br><br><p><b>Leadership & Culture </b></p><br><br><p>● Lead the cultural integration of ethics and compliance at the MMS, ensuring a visible, respected, and approachable E&C presence within a dynamic, technical manufacturing environment.</p><br><br><p>● Demonstrate an authentic and positive mindset, good judgment and confidence to encourage approachability and gain trust.</p><br><br><p>● Integrate into the MMS SLT by demonstrating value to the Site Head and his/her direct reports.</p><br><br><p>● Lead, mentor, and manage the team of 5 volunteer Ethics & Compliance Representatives (ECRs), part of a ~30-person Regional Network, growing to over 300 ECRs worldwide, including - in cooperation with the ECRs’ managers - relevant aspects Page 2 of annual performance reviews.</p><br><br><p>● Serve as an E&C role model, spokesperson and liaison to employees and other stakeholders across the Airbus organization.</p><br><br><br><p><b>Risk & Investigations </b></p><br><br><p>● Proactively analyze site-specific compliance risks, particularly concerning manufacturing operations, and develop concrete, actionable mitigation strategies for the Site Head and SLT.</p><br><br><p>● Lead internal investigations of alleged Compliance violations, partnering with HR, Legal and other functions, where helpful.</p><br><br><p>● Evaluate evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><p>● Assist with litigation matters, including the issuance of litigation holds and/or responses to subpoenas.</p><br><br><p>● Guide professionals at AAI and its affiliated entities on conducting Internal Control Self-Assessments and serve as a focal point for internal and external audits and subsidiary Fit-Checks.</p><br><br><br><p><b>Program Management </b></p><br><br><p>● Oversee and make timely, informed decisions on the E&C compliance program, including due diligence for third-party engagements, conflict of interest disclosures, and requests for gifts, hospitality, and sponsorships.</p><br><br><p>● Promptly and professionally respond to requests from various stakeholders, including AAI Leadership, the Office of General Counsel, Compliance Committees, and Internal and External Auditors.</p><br><br><p>● Define, track, and report on key E&C metrics and workstreams, consistently seeking to improve the clarity and usefulness of E&C reporting to stakeholders.</p><br><br><p>● Scrutinize Airbus’ Directives, Methods and Guidelines to ensure alignment and coordination on implementing processes and procedures.</p><br><br><p>● Become proficient with Airbus' electronic tools and process flow management in support of decisions, as well as to enable guidance and training to end-users. ● As part of Airbus’ OneTeam culture, contribute to the North American OneRoof team’s objectives by completing tasks, meeting deadlines, and achieving results.</p><br><br><br><p><b>Qualified Experience / Skills / Training: </b></p><br><br><br><p>Education:</p><br><br><p>● Bachelor's degree from a US accredited university (or equivalent)</p><br><br><p>● Law degree (juris doctorate) from a qualified US institution, or equivalent legal training, preferred.</p><br><br><br><p>Experience:</p><br><br><p>● Minimum of 10 years of progressive professional experience, preferably in a manufacturing or industrial enterprise.</p><br><br><p>● At least 3 years in a dedicated Compliance leadership role and significant exposure to a fast-paced manufacturing or heavy industrial environment.</p><br><br><p>● Demonstrable experience implementing processes and controls in E&C, export control, regulatory, quality, finance, audit, corporate or a related discipline.</p><br><br><br><p><b>Licensure/Certifications: </b></p><br><br><p>● Professional certification such as a Certified Compliance and Ethics Professional (CCEP) or paralegal certificate is welcome but not mandatory.</p><br><br><br><p><b>Knowledge, Skills, Demonstrated Capabilities: </b></p><br><br><p>● Unequivocal standards regarding ethics, integrity and fairness.</p><br><br><p>● Ability to manage projects by applying consistent and clear communications.</p><br><br><p>● Skilled at prioritizing tasks, increasing efficiency, and maintaining structure throughout the workday.</p><br><br><p>● Capability to write well; expressing concepts clearly and succinctly, and in a logically organized manner, whether in memos, investigation reports or Google Slides presentations.</p><br><br><p>● Commitment to deliver work product of the highest quality reflecting attention to detail throughout.</p><br><br><p>● Responsive, proactive and able to meet deadlines.</p><br><br><p>● Self-confidence to proactively reach and positively influence stakeholders.</p><br><br><p>● Unwavering commitment to trust and discretion in handling highly confidential and sensitive information, particularly during internal investigations.</p><br><br><p>● Ability to work autonomously and withstand pressure from colleagues, supervisors and the clock.</p><br><br><p>● Humility to seek help when confronted with new or unusual circumstances, or upon recognizing a mistake.</p><br><br><p>● Able to think creatively regarding E&C Program implementation, messaging and training.</p><br><br><br><p><b>Technical Systems Proficiency: </b></p><br><br><p>● Able to navigate and leverage the opportunities of Google Suite</p><br><br><p>● Able to learn and effectively use the Airbus suite of E&C-related disclosure and approvals tools.</p><br><br><br><p><b>Travel Required: </b></p><br><br><p>● Occasional travel will be expected; no more than 20% of the time.</p><br><br><br><p><b>Eligibility: </b></p><br><br><p>● Authorized to work in the US.</p><br><br><br><p>National Security Clearance(s): None</p><br><br><br><p><b>Decision Making, Complexity: </b></p><br><br><p>● Demonstrating consistent good judgment</p><br><br><p>● Making effective decisions in the face of ambiguous or incomplete facts</p><br><br><p>● Analyzing situations and thoughtfully determining root-causes; distinguishing between cause and effect</p><br><br><p>● Proactively providing helpful, creative solutions to difficult problems</p><br><br><p>● Demonstrated mental fortitude and resilience to maintain composure and principled positions when faced with pressure or criticism from all levels of the organization.</p><br><br><p>● Committing and sticking to principled positions, even when unpopular</p><br><br><p>● Evaluating evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><br><p><b>Organizational information:</b></p><br><br><p>Direct Reports:</p><br><br><p>Exempt: 0</p><br><br><p>Non-exempt: 0</p><br><br><br><p><b>Job Dimensions, Contributions to Success: </b></p><br><br><p>● The candidate is expected to become a respected leader at the MMS, recognized for their honesty, integrity, intelligence and contribution</p><br><br><p>● The role offers direct, high-level exposure to the MMS Site Head, the MMS Senior Leadership Team (SLT), and Airbus Americas Leadership, providing a platform to directly influence business decisions and culture. The work is endless, the expectations are high; and the exposure is comprehensive.</p><br><br><br><p><b>Nature of Contacts:</b></p><br><br><p>● Consistent exchange with the HO Site and the MMS SLT, providing relevant data and advocating for E&C, while improving knowledge of the issues facing Operations</p><br><br><p>● Regular exposure to the Airbus Americas SLT, including presentations to the Ethics, Procedure, Investigations and Culture (EPIC) Committee</p><br><br><p>● Direct partner with Employee Relations, Labor Counsel, the HO HR and HRBPs</p><br><br><p>● Daily representation to, and of, employee clients - on the floor and in corporate offices - as a manifestation of our Culture of Compliance</p><br><br><p>● Frequent confidential and sensitive fact-finding contact with employees alleged to be in involved in non-compliant behavior or potentially being witnesses thereto</p><br><br><p>● Constant interaction with Toulouse-based colleagues from L&C and the functions (Finance, Procurement, Security, etc.)</p><br><br><p>● Opportunities to negotiate with external stakeholders - including regulators, outside counsel and auditors.</p><br><br><br><p>Physical Requirements:</p><br><br><ul><li><p><b>Onsite: this position is onsite at our Mobile Manufacturing Site</b></p><br><br></li><li><p><b>Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </b></p><br><br></li><li><p><b>Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </b></p><br><br></li><li><p><b>Speaking: able to speak in conversations and meetings, deliver information and participate in communications. </b></p><br><br></li><li><p><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. </b></p><br><br></li><li><p><b>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </b></p><br><br></li><li><p><b>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </b></p><br><br></li><li><p><b>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. </b></p><br><br></li><li><p><b>Sitting: able to sit for long periods of time in meetings, working on the computer. </b></p><br><br></li><li><p><b>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving or in a/c storage compartments.</b></p><br><br></li><li><p><b>Standing: able to stand for discussions in offices and for long periods during trade shows.</b></p><br><br></li><li><p><b>Travel: able to travel independently and at short notice.</b></p><br><br></li><li><p><b>Climbing: able to climb stairs to reach helipads; able to climb on and off of an aircraft.</b></p><br><br></li><li><p><b>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. </b></p><br><br></li><li><p><b>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</b></p><br><br></li><li><p><b>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.</b></p><br><br></li></ul><br><br><br><p>As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.</p><br><br><br><p>As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.</p><br><br><br><p>Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Ethics & Compliance <JF-CG-EC><p>------</p><br><br>Job Posting End Date: 07.11.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>