Security Guard Jobs in Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Senior Technical Specialist Data Integrity Salary: Competitive Location: Taif, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. Lead and manage critical aspects of Typhoon Technical Support Service (TTSS) related to data integrity and management. Primary focus will be on ensuring the accuracy, consistency, and reliability of data within the Maintenix Integrated Maintenance Solution (IMS) and other related systems. Support the Technical Services Manager by overseeing data policies, assessing data change requests, and resolving data queries. This role requires strong collaboration with internal and external stakeholders to maintain high data standards and support the depth maintenance program. JOB ACCOUNTABILITIES Ensure the accuracy and integrity of data within the Maintenix IMS and other related systems, supporting the depth maintenance program and satisfying data analysis requirements. Assess and manage Data Change Requests (DCR) and any corresponding changes in IMS or Engineering Sub System (ESS) to sustain Typhoon Reference Data throughout its lifecycle. Test and validate reference and business data changes before their implementation into the live IMS Maintenix system. Resolve reference data queries, define amendments, and issue new data, authorising manual or automatic script file changes as needed. Assess and compare data integrity relating to aircraft and component life data stored in separate sources, including ESS, Technical Publications, and IMS Maintenix. Analyse Technical Specialist Reports and data provided by the In-Service Data Management Team to identify adverse trends and recommend improvements. Maintain local processes and procedures related to ESS Data Integrity. Establish and maintain effective communication between the UK-based In-Service Support Team (ISST), In-Kingdom Industry Participation (IKIP), Typhoon Design Support Team, Typhoon Approved Maintenance Organisation (AMO), European Industry via the BTSC at Warton, and the RSAF. Ensure that Technical Requests (TR) and other discrete tasks are satisfied within contracted KPMs. Prepare inputs to monthly and other TTSS performance reports, summarising TR activities, recording TR performance, and proposing potential improvements. Act as a subject matter expert (SME) for Typhoon IMS and ESS, providing technical advice to AMO, RSAF, and other TTSS stakeholders within approved data. Support TTSS data analysis, including from the In-Service Data Management Team, to identify trends in maintenance or operations and propose potential improvements. Provide structured on-the-job training, coaching, advice, and mentoring for RSAF and Saudi National Technical Specialists as required. RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&amp;CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&amp;CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&amp;CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering &amp; Technology. EXPATRIATE EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia. SAUDI NATIONAL EMPLOYEE BENEFITS In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities BAE Systems At BAE Systems, we provide some of the world s most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure. All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>RECRUITMENT SPECIFICATION Essential: Extensive post qualification practical maintenance/CA experience supported by formal record, including a minimum requirement of 5 years within relevant CA environment. Substantial Typhoon Data (ESS or IMS) experience. Strong knowledge of Typhoon aircraft systems, and associated support products, with experience in troubleshooting, repair, and maintenance. Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders. A recognised qualification to NVQ3/ONC/OND/BTEC level in a relevant technical discipline, or a technical apprenticeship, or suitable equivalent technical qualification acceptable to M&amp;CA, OR Part 66 licensed (current or lapsed), or suitable equivalent technical license acceptable to M&amp;CA. And Saudi Engineering Council (SEC) Registration. Fluent in English, with excellent communication skills, both written and verbal. Desirable: Should be able to work on his own initiative to resolve complex technical issues. Should have broad aerospace and defence company / industry knowledge. Experience in managing Technical Requests (TRs) and using systems such as TeamCenter for Request resolution. Computer literate with a sound understanding of the Microsoft Office suite. NVQ5/BTEC/HND or Degree in a relevant technical discipline, acceptable to M&amp;CA. Incorporated or Technician Engineer with an appropriate professional institute such as Saudi Council of Engineers, Royal Aeronautical Society or Institute of Engineering &amp; Technology.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>Meet the Team:</b></p><br><br><p><span>The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along with three total production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</span></p><br><br><br><p><b>Your Working Environment: </b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p><b>Financial Rewards:</b><span>Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><b>Work/Life Balance: </b><span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><b>Health &amp; Welfare: </b><span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p><b>Individual Development:</b> <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><b><b>Your Challenges:</b></b><ul><li><p><span>Perform non-standard work that includes but is not limited to electrical system rework, wire changes, harness changes, electrical bonding, crimping, pinning, splicing, systems exchanges, component/equipment changes, painting, sealing, and troubleshooting</span></p><br><br></li><li><p><span>Perform Self Inspections in line with Qualification profile and Work Order requirements</span></p><br><br></li><li><p><span>Perform Delegated Inspections in line with Qualification profile, inspection planning and Work Order requirements</span></p><br><br></li><li><p><span>Work in an autonomous and self-directed team to secure milestones for Mobile FAL and Flight Line</span></p><br><br></li><li><p><span>Work in compliance with production orders, design documents, concessions, and inspection procedures</span></p><br><br></li><li><p><span>Work in conjunction with engineering support to define rework or repair solutions and to carefully review all work orders, drawings, instructions, and procedures</span></p><br><br></li><li><p><span>Occasionally assist FAL Operations with standard activities performed out of station</span></p><br><br></li><li><p><span>Coordinate with various FAL Functions to safely and securely access aircraft for non-standard work.</span></p><br><br></li><li><p><span>Able to isolate limited systems in order to safely perform non-standard work</span></p><br><br></li><li><p><span>Flexibility to perform works in non-standard areas such as at height, confined space, and wet-tank entry while following all safety protocols and OSHA Regulations</span></p><br><br></li><li><p><span>Document tasks in accordance with Airbus procedures and specifications</span></p><br><br></li><li><p><span>Use a variety of standard and specialized hand tools, power equipment, measuring devices, and test equipment in completing work assignments, and jigs/fixtures with associated license, such as but not limited to:</span></p><br><br><ul><li><p><span>Overhead Crane</span></p><br><br></li><li><p><span>Cherry-Picker</span></p><br><br></li><li><p><span>Scissor Lift</span></p><br><br></li><li><p><span>Fork Lift</span></p><br><br></li><li><p><span>Lifting Platform</span></p><br><br></li></ul></li><li><p><span>Follow all OSHA, Safety, and Environmental Regulations</span></p><br><br></li><li><p><span>Prepare for complex rework/repairs as an key part of the Working Party MFT</span></p><br><br></li><li><p><span>Embody complex rework/repair solutions in accordance with defined engineering dossier and planning</span></p><br><br></li><li><p><span>Identify risks and help mitigate through Working Party planning and review routines</span></p><br><br></li><li><p><span>Contribute to planning adaptation within the MFT</span></p><br><br></li><li><p><span>Support and guide station setup needs to ensure safe working conditions are implemented and maintained throughout complex rework/repair Working Party for people &amp; Aircraft</span></p><br><br></li><li><p><span>Actively contribute and lead continuous improvement and problem solving actions (PPS) linked to the complex rework/repair</span></p><br><br></li><li><p><span>Performs OJT, coaching and actively participates in the development of the X-Plant and FAL teams</span></p><br><br></li><li><p><span>Perform other duties as assigned</span></p><br><br></li></ul><b><b>Your Boarding Pass:</b></b><b><b>Required Education</b></b><ul><li><p><span>Required: High School Diploma/ GED</span></p><br><br></li></ul><b><b>Required Experience</b></b><ul><li><p><span>Required: 2 years minimum experience in Aircraft systems or electrical rework or equivalent experience required</span></p><br><br></li><li><p><span>Preferred: Completed vocational training (Aircraft electrics, avionics and Systems) preferred</span></p><br><br></li><li><p><span>Preferred: 5+ years hands-on experience in Aviation industry</span></p><br><br></li></ul><b><b>Required Licensure/Certifications</b></b><ul><li><p><span>Required: Delegated Inspector (After Training and Qualification Period)</span></p><br><br></li><li><p><span>Required: Minimum of 2, X-Plant or FAL Station PDR's fully complete, current and hold corresponding WA's/QA's, (Structures and Mechanical or Electrical &amp; Mechanical cross trained). PDR's and associated WA's and QA's must must be maintained (After Training and Qualification Period)</span></p><br><br></li></ul><b><b>Travel Required</b></b><ul><li><p><span>May need to travel to Europe from time to time for training in new manufacturing processes</span></p><br><br></li></ul><b><b>Citizenship</b></b><p><span>Authorized to Work in the US</span></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Assembly &amp; Integration &lt;JF-MA-AI&gt;<p>------</p><br><br>Job Posting End Date: 07.16.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Summary&nbsp;</strong></p><br><p><span>Manage the health and safety of System and Software Business Unit (SYSS) facilities and their operation in Saudi Arabia. Implement and maintain Quality Management systems, review processes, and ensure continual quality improvements as per Emerson and customer standards and qualifications. You will be responsible for the safety; therefore must respect EHS regulations, as well as respect and ensure adherence to all Emerson trade compliance rules.</span></p><br><p><span><strong>In this role, your responsibilities will be:</strong></span></p><br><p><span><strong>HSE Responsibilities:</strong></span></p><br><ul><li><span>Sustain a thorough understanding and expertise in Health, Safety, and Environment matters to effectively advise and support the Business Unit Saudi Arabia team and sites.</span></li><li><span>Oversee the continuous enhancement of the Health, Safety, and Environment management systems and standards for the site and operations, ensuring alignment with Emerson’s systems and policies.</span></li><li><span>Actively collaborate with the business unit teams to foster ownership and accountability for HSE improvements and to encourage a positive Health &amp; Safety culture within the organization through effective enhancement activities.</span></li><li><span>Ensure all HSE reports are promptly and comprehensively investigated, with lessons shared, complete reports generated, and relevant details entered into the reporting system.</span></li><li><span>Prepare, track, and analyze statistical data regarding Health, Safety, and Environmental trends, sharing insights with employees and the leadership team.</span></li><li><span>Regularly review, update, and, if necessary, create risk registers, policies, and procedures to effectively manage Health, Safety, and Environmental risks.</span></li><li><span>Provide guidance on appropriate site training, conduct HSE inductions and general HSE training, and attend HSE Committee meetings.</span></li><li><span>Ensure enough trained First-Aiders and Fire Marshals are appointed, according to risk assessments and needs.</span></li><li><span>Guide and support Assurance activities across the Saudi team to enable strategic and target achievements, enhance operational efficiency and performance, and ensure compliance with ISO 14001/45001 and OHSAS 18001 standards.</span></li><li><span>Audit, monitor, and assess the execution of Health and Safety policies, practices, and procedures for all operations, ensuring regular audits, inspections, and safety tours are conducted per standards, and providing corrective action guidance when necessary.</span></li><li><span>Foster relationships with external HSE bodies and clients to promote a collaborative working environment.</span></li><li><span>Development of project HSE documentation, including HSE Plans.</span></li><li><span>Ensure the business unit facilities adhere to all relevant laws and regulations related to facilities, including Emerson standards and local legislation.</span></li><li><span>Oversee facility-related matters, including maintenance, ensuring safe contractor coordination (e.g., catering, janitorial services, building contractors, landscaping, gardening) and management of critical equipment, aligning with recommended best practices and maintaining documented records of maintenance actions.</span></li><li><span>Guarantee that all activities within the business unit, whether routine or non-routine, are included in HIRA.</span></li><li><span>Implement PTW before undertaking any non-routine activities within the business unit.</span></li></ul><p><span><strong>Quality Responsibilities:</strong></span></p><br><ul><li><span>Implementation, maintenance, and further development of the Quality Management System and ISO 9001 certification within the facility.</span></li><li><span>Develop and maintain a continuous improvement process as part of the QMS.</span></li><li><span>Develop/Implement new processes and optimize the current processes to improve productivity and reduce costs.</span></li><li><span>Co-ordinate, conduct, and represent the facility for internal and external audits (ISO, Trade Compliance, HSE, FM, other audits), including certification audits.</span></li><li><span>Ensuring compliance with both Corporate and Legal requirements.</span></li><li><span>Be the quality contact for suppliers, customers, and subcontractors for issues and complaint handling, and serve as a point of escalation for compliance issues.</span></li><li><span>Coordinate with Process owners to implement corrective actions on time, close any findings/complaints, and verify the effectiveness of implementation of corrective actions.</span></li><li><span>Building internal Quality awareness amongst employees through trainings &amp; internal communications.</span></li><li><span>Conducting supplier audits to ensure their adherence to Emerson's Quality Management System requirements</span></li><li><span>Working with the global supply chain team to improve the manufacturing process and tools.&nbsp;</span></li><li><span>Work with project managers, lead engineers, and engage in periodic meetings to achieve project deliverables within required timeframes.</span></li><li><span>Responsible for the Record Retention Process within the department.</span></li><li>Adhere to Health, Safety &amp; Environment policies as laid by the organization.</li></ul><p><strong>Who You Are?</strong></p><br><ul><li>Action Oriented</li><li><p>Good communications&nbsp;</p><br></li><li><p>Capable of engaging at the most senior levels within Emerson and main key customers and inspectors (strong communication skills)</p><br></li><li><p>Skillful application of contracting development and negotiations</p><br></li></ul><p><strong>For This Role, You Will Need:</strong></p><br><ul><li>Bachelor's Degree in a relevant field. &nbsp;</li><li>proven experience in QHSE.</li><li>Strong Communication skills.&nbsp;</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul><li><p>Knowledge of Microsoft Office – Word, Excel &amp; PowerPoint</p><br></li><li><p>Knowledge of Oracle is Advantageous</p><br></li></ul><p><strong>Our Culture &amp; Commitment to You!</strong></p><br><p>At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p>We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.&nbsp;</p><br><p>Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.</p><br><br><p><b>WHY EMERSON</b></p><br><p><b>Our Commitment to Our People</b></p><br><p>At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.</p><br><p>We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.</p><br><p>At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.</p><br><p><b>Accessibility Assistance or Accommodation</b></p><br><p>If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact:&nbsp;idisability.administrator@emerson.com.</p><br><p><b>ABOUT EMERSON</b></p><br><p>Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.</p><br><p>With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.</p><br><p>We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!</p><br><p><b>No calls or agencies please.&nbsp;</b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Company Description:Midana Exploration Company (MEC) is a resource exploration and development company and a subsidiary of Australia’s leading private mining enterprise, Hancock Prospecting. Operating at the forefront of the Middle East’s rapidly expanding mining sector, MEC is dedicated to unlocking the vast mineral potential of the highly prospective Arabian-Nubian Shield.<br>Our core focus is to rapidly and safely transition high-potential exploration targets into world-class operational mining assets. We achieve this by combining Hancock Prospecting’s demonstrated track record in exploration, mega-project delivery, technology, and operational excellence with deep local partnerships. Through our landmark joint ventures with highly regarded Saudi resource companies, and our own targeted exploration prospects, we are developing a new benchmark for resource development while also actively contributing to the development of the resource sector in Saudi.<br>Role Description:The Manager Health, Safety & Risk is responsible for establishing, implementing and maintaining Midana Exploration Company’s (MEC) enterprise risk management, health and safety, operational risk, major hazard, crisis and emergency management frameworks as the Company develops its exploration, project and future operating activities in KSA.<br>Responsibilities:Enterprise Risk Management & Governance Develop, implement and maintain MEC’s enterprise risk management (ERM) framework, policy, standards, risk appetite/tolerance approach, governance processes and enterprise risk register, appropriate to a growing mining company. Establish consistent risk identification, assessment, treatment, escalation, monitoring and reporting processes across strategic, financial, operational, project, regulatory, HSE and other material business risks, including processes for identifying and escalating emerging risks and changes in the Company’s risk profile. Facilitate executive and functional risk reviews; provide clear risk reporting, trend analysis and material risk advice to the CEO, leadership team and relevant governance forums. Establish assurance, action tracking and records processes that demonstrate effective implementation and continuous improvement of risk controls.<br>Health & Safety Management Develop, implement and maintain MEC’s health and safety management system, policies, standards, procedures and assurance processes for corporate, exploration, project, field and future operating activities. Provide leadership and technical advice on legal & other H&S obligations, contractor management, occ. health, field safety, training, competency & safety performance Develop, implement and maintain MEC’s incident management framework and processes, including notification, classification, escalation, investigation, regulatory reporting, corrective actions, lessons learned and verification of action effectiveness. Lead or provide oversight of investigations into significant and high-potential incidents and ensure material events are appropriately communicated and escalated to MEC leadership, JV partners and HPPL, as applicable. Establish practical leading and lagging performance measures, inspection and audit programs, corrective action processes and management reporting. Promote visible leadership, workforce engagement, learning and a culture in which hazards are identified, concerns raised, & work stopped when controls are not effective.<br>Operational Risk & Major Hazards Establish and maintain an operational risk management process focused on credible major hazard and material unwanted event scenarios across exploration, studies, projects and future mining operations. Lead or coordinate structured hazard and risk assessments, including bowtie or equivalent critical control analysis, and establish clear critical control ownership, performance requirements, verification and assurance arrangements. Ensure major hazard risks are considered through study, design, procurement, construction, commissioning, operations and management of change, with emphasis on eliminating or reducing risk through effective higher-order and engineered controls where reasonably practicable. Provide independent challenge and advice on significant operational risk decisions and escalate material control weaknesses or unacceptable exposures to the CEO.<br>Crisis & Emergency Management Develop, implement, test and maintain MEC’s crisis management and emergency management framework, including corporate crisis arrangements, site emergency response requirements, escalation protocols, communications, business continuity and recovery interfaces. Ensure emergency arrangements reflect remote exploration and project environments and foreseeable events including medical emergencies, fire, vehicle incidents, severe weather, security events and major operational incidents. Establish arrangements for the identification, assessment, monitoring and management of geopolitical and security-related crises that could affect MEC personnel, operations, travel, supply chains or business continuity, including regional conflict, civil or political instability, terrorism or security threats, disruption to critical infrastructure and transportation, and restrictions on movement or access. Develop and maintain appropriate crisis response, personnel accountability, travel/security escalation, shelter-in-place, relocation and evacuation arrangements for significant geopolitical or security events, working with MEC leadership, JV partners, HPPL and relevant government, security and specialist service providers as appropriate. Establish exercise, drill, training, equipment-readiness, lessons-learned and improvement programs covering credible emergency and crisis scenarios, including significant geopolitical and security events, and coordinate interfaces with JV partners, contractors, emergency services and relevant authorities. Provide leadership and specialist support during significant incidents, emergencies and crises, including crisis coordination, notification, escalation, executive decision support, communications, transition to investigation, recovery and post-event review activities.<br>JV, Regulatory & Corporate Alignment Represent MEC’s health, safety and risk interests with selected JVs and on relevant steering committees; work collaboratively with JV operators to agree practical standards, reporting, assurance and escalation arrangements. Engage with Saudi regulators, ministries and other authorities on health, safety, risk and emergency management matters, supporting permits, submissions, inspections, reporting and regulatory compliance as required. Ensure MEC systems and activities align, where applicable, with Hancock Prospecting group HSEC, risk, governance and corporate requirements while remaining fit for MEC’s KSA context and JV obligations. Work with Studies & Projects, Exploration, External Affairs, Business Development and other functions to integrate H&S and risk requirements into business planning, project development, contracts, contractor selection and operational readiness. Support local capability development by building H&S and risk competency within MEC teams and relevant contractor/JV interfaces; undertake other duties and responsibilities as reasonably required from time to time.<br>Experience:Minimum 15 years health, safety and risk experience, preferably in mining, minerals, exploration, major projects or other major-hazard industries with demonstrated experience developing, implementing and maintaining enterprise risk management and H&S management frameworks, systems and governance processes. Strong operational risk and major hazard experience, including structured risk assessment, identification and management of major hazard scenarios, critical control management and assurance of material controls with demonstrated experience leading and/or overseeing significant and high-potential incident investigations, including causal analysis, identification of systemic and organisational contributing factors, corrective action development and organisational learning. Demonstrated experience developing, exercising and leading crisis and emergency management arrangements, including response to operational, security and/or geopolitical events in remote, &/or international environments. Experience working with JVs, contractors, senior executives and boards/governance forums, including influencing and establishing effective H&S and risk governance where operational control is shared or held by a partner. Experience engaging with regulators and government stakeholders. Experience operating within KSA, the Middle East or comparable international mining/resources environments is beneficial but not required.<br>Qualifications:Graduate Diploma or higher qualification in Occupational Health & Safety, Risk Management, Engineering, Science, Business, Management or a related discipline, or an equivalent combination of relevant tertiary qualifications and substantial senior-level professional experience. Formal training and/or demonstrated professional competency in enterprise risk management, operational risk and major hazard management, critical control management, significant incident investigation, and crisis and emergency management. Valid KSA driving license (or ability to obtain). Demonstrated continuing professional development across relevant health, safety and risk disciplines.<br>Work Location:The role is primarily based in Midana Exploration Company’s office in Jeddah, Saudi Arabia. Requires regular travel to remote exploration areas, active project sites and future operating locations across KSA. Flexibility is essential to work effectively between a corporate office environment and rugged, remote field settings and to respond to significant incidents, emergencies or crises when required.

Lucidya is a leading AI-powered Customer Experience Management (CXM) platform in the MENA region, enabling enterprises to understand, engage, and serve their customers across digital channels at scale.<br><br>As we continue to scale our platform and move toward IPO-scale engineering, we are looking for a Frontend Software Engineer who is passionate about building high-quality user experiences, learning quickly, and using modern engineering practices — including AI — to deliver better software faster.<br><br>This role is ideal for an engineer with 0-2 years of professional experience who has a solid foundation in frontend development and wants to grow in an environment where ownership, speed, quality, collaboration, and continuous improvement matter.<br><br>We don't measure impact by how many lines of code you write. We care about your ability to understand problems, build maintainable solutions, collaborate effectively, and continuously improve the way you work.<br><br>Please note that this position is strictly open to Saudi nationals only. Applications from non-Saudi nationals will not be considered and will be disqualified from the recruitment process.<br><br>Requirements<br><br>What You Will Work On<br><br>Modern Frontend Development<br><br> Build and maintain production-grade web applications using React, Java Script, and Type Script. Develop reusable, maintainable, and scalable frontend components. Turn product requirements and designs into clean, intuitive, and responsive user experiences. Integrate frontend applications with REST APIs and real-time communication services. Work with Web Sockets / Socket. IO to build real-time user experiences. Understand and work with event-driven flows connected to Rabbit MQ and backend messaging systems. Handle real-time updates, reconnection scenarios, error states, and synchronization between live events and UI state. Manage server state efficiently using React Query / Tan Stack Query. Manage complex client-side state using Redux / Redux Toolkit when appropriate. Contribute to improving frontend architecture, performance, code organization, and maintainability. <br><br>Quality & Testing<br><br>Quality is part of development — not something that happens after development.<br><br> Write reliable unit and integration tests using Jest. Build and maintain end-to-end tests using Playwright. Test your work thoroughly before considering it complete. Participate actively in code reviews and learn from feedback. Identify regressions, edge cases, and potential production issues before they reach users. Debug issues systematically and focus on root causes rather than temporary workarounds. Write code that is easy for other engineers to understand, review, test, and maintain. <br><br>AI-Enabled Engineering<br><br>We expect engineers to use AI as an engineering accelerator, not as a replacement for engineering judgment.<br><br> Use AI coding tools effectively to research, prototype, implement, debug, test, and refactor solutions faster. Know how to provide AI tools with the right context, requirements, and constraints to generate useful results. Critically review and validate AI-generated code instead of accepting it blindly. Use AI to automate repetitive work and spend more time solving meaningful engineering problems. Continuously explore better AI-assisted workflows that improve productivity and engineering velocity. Maintain high standards for quality, security, performance, and maintainability, regardless of whether code was written manually or with AI assistance. <br><br>The goal isn't simply to write code faster. It's to deliver better outcomes in less time without sacrificing quality.<br><br>Ownership & Collaboration<br><br> Take ownership of your work from understanding the requirement through implementation, testing, review, and production. Communicate clearly when requirements are unclear or when you identify technical risks. Collaborate closely with frontend engineers, backend engineers, QA, product managers, and designers. Ask questions when necessary while developing the ability to investigate and unblock yourself. Give and receive constructive feedback during code reviews and technical discussions. Help teammates when needed and actively share what you learn. Take responsibility for the quality of what you ship. Treat the product as something you own — not simply a collection of assigned tickets. <br><br>Stack<br><br>Our frontend ecosystem includes:<br><br> React Java Script (ES6+) Type Script React Query / Tan Stack Query Redux / Redux Toolkit Jest Playwright Web Sockets / Socket. IO Rabbit MQ REST APIs Git Modern AI-assisted development tools <br><br>Experience with every technology is not required, but you should have strong fundamentals and the ability to learn quickly.<br><br>What We Are Looking For<br><br> Bachelor's degree in Computer Science or a closely related field. 0-2 years of professional frontend development experience. Strong understanding of Java Script fundamentals. Hands-on experience building applications with React. Good understanding of Type Script and type-safe development. Good understanding of React fundamentals, including components, hooks, state management, rendering, and component lifecycle. Experience integrating frontend applications with APIs and handling asynchronous data. Familiarity with React Query / Tan Stack Query and Redux / Redux Toolkit. Understanding of frontend testing and experience with tools such as Jest and Playwright. Familiarity with real-time frontend architectures using Web Sockets / Socket. IO. Basic understanding of message queues and event-driven systems, especially Rabbit MQ. Understanding of common real-time challenges such as reconnection, duplicate events, stale data, race conditions, and keeping UI state synchronized. Solid understanding of HTML, CSS, responsive design, and browser fundamentals. Familiarity with Git and collaborative development workflows. Ability to debug problems rather than only work around them. Ability to write clean, readable, and maintainable code. Practical experience using AI tools to improve software engineering productivity. Strong willingness to learn and continuously improve. Good communication and teamwork skills. <br><br>This Role Is a Strong Fit If You...<br><br> Can take a feature from requirement to production instead of stopping when the code simply "works." Care about both speed and quality — you don't believe one has to come at the expense of the other. Use AI to multiply your productivity while still understanding and owning every solution you ship. Don't blindly copy AI-generated code — you question it, review it, test it, and improve it. Try to understand why something works, not only how to make it work. Investigate bugs and edge cases instead of immediately passing them to someone else. Treat testing as part of development rather than an optional final step. Care about code readability, scalability, and maintainability. Can receive code-review feedback and use it to improve. Communicate early when you are blocked. Enjoy collaborating and sharing knowledge with other engineers. Are curious about the product, not just the ticket assigned to you. Look for opportunities to improve existing code and engineering processes. Have a strong sense of ownership and don't need constant follow-up to get things done. Want to become a significantly stronger engineer over the next few years. <br><br>What Success Looks Like<br><br>Within your first months at Lucidya, we expect you to:<br><br> Understand the frontend codebase, architecture, and development workflow. Deliver production features with increasing independence. Write clean and maintainable code that requires fewer review iterations over time. Build appropriate automated tests for the features you develop. Work confidently with REST APIs and increasingly understand our real-time architecture. Debug frontend and integration issues effectively. Use AI tools to noticeably improve your development speed and productivity while maintaining engineering quality. Participate meaningfully in technical discussions and code reviews. Collaborate effectively with your squad and other engineering teams. Become someone your teammates can rely on to own and finish work properly. <br><br>Benefits<br><br>Why Lucidya<br><br> Work on a real enterprise platform operating at significant scale across the MENA region. Build products used by major organizations and large customer-service teams. Work on an AI-native product where AI is part of both the platform and the engineering workflow. Gain hands-on experience with real-time systems, Web Sockets, Rabbit MQ, APIs, and complex frontend applications. Learn from experienced engineers while having meaningful ownership early in your career. Work with modern frontend technologies and engineering practices. Solve real problems involving performance, real-time experiences, large datasets, and complex enterprise workflows. Join Lucidya during an important stage of growth as we continue building toward IPO-scale engineering. Real scale with billions of events and not just toy systems Direct impact at CTO and executive level<br><br>We are looking for engineers who want more than their next job. We are looking for people who want to compound their skills, take ownership, use AI to amplify their capabilities, and become exceptional engineers.

Senior Site Architect – High-End Finishes & Fit-Out Location: Riyadh, Saudi Arabia Employment Type: Full-time | On-site Required Experience: At least 5 years of relevant architectural site execution experience, including at least 3 years within Saudi Arabia. Availability: Immediate joining required. Applicants must currently be based in Saudi Arabia. ABOUT THE ROLEQWAED AL-EMMAR (QAE) is seeking a Senior Site Architect to lead the execution of architectural works, high-end finishes, and interior fit-out, with experience supervising façades and coordinating external works. This site-based contracting role involves daily work planning, subcontractor supervision, quality inspections, multidisciplinary coordination, safety oversight, and handover. Candidates must have proven site execution experience on large-scale hospitality, commercial, and residential projects. ARCHITECTURAL AND FINISHING WORKSSupervise execution and inspect workmanship across the following packages, as applicable to the project:Masonry, plastering, rendering, and substrate preparation. Gypsum board ceilings, partitions and linings, suspended ceilings, and decorative gypsum works. Marble, natural stone, porcelain, ceramic tiles, and mosaics. Timber flooring, parquet, vinyl, carpets, and epoxy flooring. Painting, putty, decorative coatings, wallcoverings, and wallpaper. Architectural joinery and fixed furniture, including doors, wardrobes, wall panelling, counters, vanity units, and associated hardware. Glass, mirrors, aluminium works, decorative metalwork, and balustrades. Waterproofing to wet areas, roofs, and planters, together with joint sealing and interfaces with finishes. Glazed façades and curtain walls, including Stick and Unitized systems and Structural Silicone Glazing. Aluminium windows and doors, including thermally broken, hinged, and sliding systems, storefront glazing, glazed partitions, and skylights. External cladding, including mechanically fixed stone, metal panels, solid and composite aluminium panels, GRC/GFRC, louvers, and sunshades. Hardscape works, including paving, interlock, kerbs, walkways, plazas, external steps, ramps, and decking. Planters, pergolas, canopies, boundary walls, fences, gates, and outdoor furniture. Coordination of softscape, irrigation, external lighting, and drainage with specialist contractors. Architectural finishes and waterproofing interfaces for swimming pools and water features, where applicable. Installation coordination of Furniture, Fixtures & Equipment (FF&E), sanitary fixtures and bathroom accessories, decorative lighting, curtains, and furnishings. KEY RESPONSIBILITIESLead daily site activities, organise work fronts, and supervise subcontractors, foremen, and site teams. Plan work sequences and verify the availability of approved drawings, materials, manpower, access, and suitable site conditions. Review shop drawings, specifications, material approvals, and samples before execution; raise technical queries and resolve issues with the technical office and relevant disciplines. Coordinate architectural, structural, MEP, façade, and external works, ensuring concealed services and required inspections are completed before closure. Personally inspect materials and workmanship against approved requirements, checking dimensions, levels, alignment, joints, interfaces, finish consistency, and installation quality. Apply approved method statements and inspection and test plans; document defects and non-conformances and verify corrective work. Prepare material and work inspection requests, attend consultant inspections, and close observations. Supervise mock-ups and model rooms and maintain approved quality standards throughout subsequent execution. Follow up on façade installation, specialist drawings, material approvals, and required testing with specialist subcontractors. Coordinate deliveries, storage, installation readiness, FF&E interfaces, and protection of completed works. Prepare short-term work plans and progress reports covering quantities, manpower, productivity, constraints, and recovery actions. Monitor material usage, minimise waste and rework, and manage snagging and final handover. Record approved site changes and provide verified information for as-built drawings and handover documents. Monitor safety and occupational health requirements within the assigned scope, brief workers on task-related risks, and enforce appropriate PPE, housekeeping, safe access, and safe working practices. Identify hazards, stop unsafe activities, and report issues to project management for corrective action. REQUIRED QUALIFICATIONS AND EXPERIENCEBachelor’s degree in Architecture or Architectural Engineering. At least 5 years of architectural site execution and finishing experience, including at least 3 years within Saudi Arabia. Proven hands-on experience in high-end finishes and interior fit-out on large-scale hospitality, commercial, and residential projects. Ability to supervise subcontractors and site teams and manage activities through inspection and completion. Strong practical knowledge of finishing materials, installation methods, gypsum systems, joinery, stonework, waterproofing, and workmanship standards used in Saudi Arabia. Experience supervising façade, glazing, and aluminium installation and coordinating specialist subcontractors. Ability to interpret architectural, structural, and MEP drawings and resolve site interfaces. Ability to independently inspect materials and workmanship, identify defects, and follow corrective actions through to closure. Experience with consultant inspections, mock-ups, snagging, and handover. Working knowledge of FF&E installation and coordination. Familiarity with Saudi Building Code requirements and specifications relevant to the architectural scope. Practical knowledge of site safety and occupational health requirements and the ability to direct safe working practices. Proficiency in Auto CAD and Excel, with the ability to prepare site reports and technical correspondence in English. Strong leadership, attention to detail, follow-up, problem-solving, and deadline management. Currently based in Saudi Arabia and available for immediate joining and full-time site work in Riyadh. PREFERRED QUALIFICATIONSExperience with luxury hotels, model rooms, hotel operator standards, and complex interior finishes. Experience delivering finishing packages from substrate preparation through final handover. Experience in hardscape and coordination of softscape, irrigation, and external works. Familiarity with Revit and Navisworks for model review and coordination. Relevant training in construction quality inspection or occupational health and safety. HOW TO APPLYCandidates who meet all essential requirements are invited to email their application to:hr@aljammaz-co.comEmail subject:Senior Site Architect – Full Name – Current City Required attachments:Updated CV: Include employers, employment dates, and relevant Saudi Arabia experience. Project portfolio: A concise PDF showing completed works and, where available, execution stages, mock-ups, and finishing details. Identify your personal responsibilities. Project list: Include names, locations, project types, approximate scale, work packages, and stages personally handled. This may be included in your CV or portfolio. Please answer the following questions in the email body:What is your current city, and are you available for full-time site work in Riyadh? How many years of architectural site execution experience do you have in total, and how many were within Saudi Arabia? How many years of hands-on experience do you have in high-end finishes and fit-out? Which hospitality, commercial, and residential projects have you worked on, and what were your responsibilities? Which finishing packages have you directly supervised, and what teams or subcontractors have you managed? What façade, glazing, aluminium, and landscape systems or works have you supervised? State your inspection and handover responsibilities. Describe a finishing defect or coordination issue you resolved and how you verified the result. What experience do you have in material and workmanship inspections, consultant inspections, and snag closure? What FF&E responsibilities have you handled? What practical experience or training do you have in site safety and occupational health? What is your proficiency in Auto CAD and Excel, and your familiarity with Revit and Navisworks? Why are you seeking a new opportunity, or why did you leave your most recent employer? How many calendar days do you need to join after accepting an employment offer? Enter “0” if available immediately and state any notice period or procedures affecting your start date. What is your expected total monthly salary in SAR, including basic salary and all fixed allowances, excluding variable bonuses? PROFESSIONAL REFERENCESFinal-stage candidates will be asked to provide two professional references, with a third if available, preferably former direct managers or project managers. Provide each reference’s name, job title, organisation and project where you worked together, professional relationship, and telephone number and/or work email, after obtaining their permission to share these details. References will be contacted with the candidate’s prior consent. A current employer will not be contacted without explicit permission. SELECTION PROCESSShortlisted candidates will discuss their site responsibilities and portfolio. Assessment may include a short practical scenario covering execution, quality inspection, coordination, work sequencing, or safety. Work samples and photographs must be permitted for sharing and exclude confidential project information. Redacted samples are acceptable.

Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>Skills<br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>The Exhibition Director (ED)is a pivotal leadership role responsible for driving the long-term growth and commercial success of the event. The role makes two key contributions to the business: developing the strategic direction for future growth and ensuring the highest standards of event delivery through effective execution.</p><br><p>The Exhibition Director must possess exceptional communication, reporting, and presentation skills, as the role requires regular engagement with senior executives, government officials, and key stakeholders across the Government of Saudi Arabia and Informa Markets. Operating in a fast-paced environment, the successful candidate must be adaptable and able to respond effectively to the evolving demands of the event.</p><br><p>The Exhibition Director will be responsible for developing, leading, and executing the long-term strategy for the event in line with the objectives outlined in the Tahaluf business plan. This strategy must align with the broader strategic objectives of the Tahaluf portfolio and support the continued growth of the brand.</p><br><p>The role carries full accountability for the commercial and operational performance of the event, including exhibition sales, sponsorship, visitor marketing, conference and content development, and on-site event delivery. The Exhibition Director is responsible for ensuring the event achieves its revenue, expenditure, and operating profit targets.</p><br><p>As part of the event's strategic development, the Exhibition Director will work collaboratively with Government stakeholders and the wider Informa Markets business, including Media, Data, and Client Solutions teams, to support the overall objectives of both the event and the wider organisation.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Champion and foster a positive, collaborative team culture where colleagues feel engaged, motivated, and valued.</li><li>Act as an ambassador for the event by building and maintaining strong relationships with clients, government stakeholders, industry associations, business leaders, partners, and suppliers.</li><li>Develop a strong and collaborative partnership with the Commercial Director, ensuring the sales team and external sales agents remain focused, motivated, and equipped to achieve agreed commercial objectives.</li><li>Build and maintain effective relationships with internal stakeholders across Tahaluf and Informa Markets.</li><li>Establish a trusted leadership partnership with the EVP and AVP, collaborating on portfolio strategy, financial planning, budgeting, quarterly forecasting, and identifying opportunities to grow the brand globally.</li><li>Develop and implement a rolling strategic plan to drive the continued growth and success of the event.</li><li>Position and maintain the exhibition as the leading event within its sector, strengthening market share, brand recognition, and customer value.</li><li>Prepare, manage, and deliver the annual budget and quarterly forecasts, ensuring financial targets are achieved.</li><li>Define the strategic direction, positioning, and profile of the event in line with the evolving needs of the industry and its audiences.</li><li>Maintain a thorough understanding of the industry, including market trends, customer requirements, and the competitive landscape, to inform strategic decision-making.</li><li>Create an environment where people feel motivated, valued, supported, and empowered to perform at their best.</li><li>Lead the development of team members through regular performance reviews, coaching, mentoring, and career development in line with company guidelines.</li></ul><br>Qualifications<br><ul><li>A minimum of 5 years&nbsp;experience leading large-scale B2B exhibitions, with a proven track record of delivering commercially successful events.</li><li>A Bachelor's degree or equivalent professional experience.</li></ul><p><strong>Experience &amp; Attributes</strong></p><br><ul><li>Proven experience as an Exhibition Director or in a comparable leadership role with full commercial and operational responsibility.</li><li>Demonstrated ability to develop and execute strategic plans that drive business growth and market leadership.</li><li>Strong commercial acumen, with experience in financial reporting, budgeting, forecasting, and P&amp;L management.</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.</li><li>A strong networker with the ability to build, maintain, and leverage long-term relationships with customers, partners, industry bodies, and key stakeholders.</li><li>A collaborative leadership style with the ability to work effectively across cross-functional teams and build trusted internal and external partnerships.</li><li>The ability to understand current affairs, market trends, regulatory developments, and the wider political landscape, and translate these insights into successful event strategies and commercial opportunities.</li><li>A creative and innovative mindset, with the ability to use market intelligence to shape compelling event content, enhance the customer experience, and develop new products or multi-platform brand extensions.</li><li>A strong understanding of customer and industry needs, with the ability to develop commercially viable solutions that deliver value to key customer communities.</li><li>Highly adaptable, resilient, and comfortable working in a fast-paced environment with changing priorities.</li><li>A proven ability to lead, motivate, and develop high-performing teams.</li><li>Arabic language proficiency (spoken and written) is highly desirable and would be advantageous when engaging with government stakeholders, industry partners, and regional customers across the Kingdom.</li></ul><p><strong>Desirable</strong></p><br><ul><li>Previous experience working within the Middle East.</li><li>Experience within the safety, security, fire protection, emergency management, or chemical resilience sectors.</li></ul><br>Additional Information<br><p><strong>Core Benefits:&nbsp;&nbsp;</strong></p><br><ul><li><p>Medical Insurance for individual and family&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Annual leave – 28 days&nbsp;&nbsp;</p><br></li></ul><ul><li><p>School fees contribution, 40,000 SAR per child per year, up to a max of three children&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Wellbeing Benefits&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Remote working on Sundays&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Working anywhere – 2&nbsp;months every year&nbsp;</p><br></li></ul><ul><li><p>Family&nbsp;visa costs*&nbsp;(up to a max of three children)&nbsp;</p><br></li></ul><ul><li><p>Individual&nbsp;annual flight allowance*&nbsp;(Expat only)&nbsp;</p><br></li></ul><p>Local Relocation Package*:&nbsp;&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>&nbsp;International Relocation Package*:&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>*If eligible&nbsp;</p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>The Exhibition Director (ED)is a pivotal leadership role responsible for driving the long-term growth and commercial success of the event. The role makes two key contributions to the business: developing the strategic direction for future growth and ensuring the highest standards of event delivery through effective execution.</p><br><p>The Exhibition Director must possess exceptional communication, reporting, and presentation skills, as the role requires regular engagement with senior executives, government officials, and key stakeholders across the Government of Saudi Arabia and Informa Markets. Operating in a fast-paced environment, the successful candidate must be adaptable and able to respond effectively to the evolving demands of the event.</p><br><p>The Exhibition Director will be responsible for developing, leading, and executing the long-term strategy for the event in line with the objectives outlined in the Tahaluf business plan. This strategy must align with the broader strategic objectives of the Tahaluf portfolio and support the continued growth of the brand.</p><br><p>The role carries full accountability for the commercial and operational performance of the event, including exhibition sales, sponsorship, visitor marketing, conference and content development, and on-site event delivery. The Exhibition Director is responsible for ensuring the event achieves its revenue, expenditure, and operating profit targets.</p><br><p>As part of the event's strategic development, the Exhibition Director will work collaboratively with Government stakeholders and the wider Informa Markets business, including Media, Data, and Client Solutions teams, to support the overall objectives of both the event and the wider organisation.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Champion and foster a positive, collaborative team culture where colleagues feel engaged, motivated, and valued.</li><li>Act as an ambassador for the event by building and maintaining strong relationships with clients, government stakeholders, industry associations, business leaders, partners, and suppliers.</li><li>Develop a strong and collaborative partnership with the Commercial Director, ensuring the sales team and external sales agents remain focused, motivated, and equipped to achieve agreed commercial objectives.</li><li>Build and maintain effective relationships with internal stakeholders across Tahaluf and Informa Markets.</li><li>Establish a trusted leadership partnership with the EVP and AVP, collaborating on portfolio strategy, financial planning, budgeting, quarterly forecasting, and identifying opportunities to grow the brand globally.</li><li>Develop and implement a rolling strategic plan to drive the continued growth and success of the event.</li><li>Position and maintain the exhibition as the leading event within its sector, strengthening market share, brand recognition, and customer value.</li><li>Prepare, manage, and deliver the annual budget and quarterly forecasts, ensuring financial targets are achieved.</li><li>Define the strategic direction, positioning, and profile of the event in line with the evolving needs of the industry and its audiences.</li><li>Maintain a thorough understanding of the industry, including market trends, customer requirements, and the competitive landscape, to inform strategic decision-making.</li><li>Create an environment where people feel motivated, valued, supported, and empowered to perform at their best.</li><li>Lead the development of team members through regular performance reviews, coaching, mentoring, and career development in line with company guidelines.</li></ul><br>Qualifications<br><ul><li>A minimum of 5 years&nbsp;experience leading large-scale B2B exhibitions, with a proven track record of delivering commercially successful events.</li><li>A Bachelor's degree or equivalent professional experience.</li></ul><p><strong>Experience &amp; Attributes</strong></p><br><ul><li>Proven experience as an Exhibition Director or in a comparable leadership role with full commercial and operational responsibility.</li><li>Demonstrated ability to develop and execute strategic plans that drive business growth and market leadership.</li><li>Strong commercial acumen, with experience in financial reporting, budgeting, forecasting, and P&amp;L management.</li><li>Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.</li><li>A strong networker with the ability to build, maintain, and leverage long-term relationships with customers, partners, industry bodies, and key stakeholders.</li><li>A collaborative leadership style with the ability to work effectively across cross-functional teams and build trusted internal and external partnerships.</li><li>The ability to understand current affairs, market trends, regulatory developments, and the wider political landscape, and translate these insights into successful event strategies and commercial opportunities.</li><li>A creative and innovative mindset, with the ability to use market intelligence to shape compelling event content, enhance the customer experience, and develop new products or multi-platform brand extensions.</li><li>A strong understanding of customer and industry needs, with the ability to develop commercially viable solutions that deliver value to key customer communities.</li><li>Highly adaptable, resilient, and comfortable working in a fast-paced environment with changing priorities.</li><li>A proven ability to lead, motivate, and develop high-performing teams.</li><li>Arabic language proficiency (spoken and written) is highly desirable and would be advantageous when engaging with government stakeholders, industry partners, and regional customers across the Kingdom.</li></ul><p><strong>Desirable</strong></p><br><ul><li>Previous experience working within the Middle East.</li><li>Experience within the safety, security, fire protection, emergency management, or chemical resilience sectors.</li></ul><br>Additional Information<br><p><strong>Core Benefits:&nbsp;&nbsp;</strong></p><br><ul><li><p>Medical Insurance for individual and family&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Annual leave – 28 days&nbsp;&nbsp;</p><br></li></ul><ul><li><p>School fees contribution, 40,000 SAR per child per year, up to a max of three children&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Wellbeing Benefits&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Remote working on Sundays&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Working anywhere – 2&nbsp;months every year&nbsp;</p><br></li></ul><ul><li><p>Family&nbsp;visa costs*&nbsp;(up to a max of three children)&nbsp;</p><br></li></ul><ul><li><p>Individual&nbsp;annual flight allowance*&nbsp;(Expat only)&nbsp;</p><br></li></ul><p>Local Relocation Package*:&nbsp;&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>&nbsp;International Relocation Package*:&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>*If eligible&nbsp;</p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br><br>We are seeking a Design Director Estate Management - City Assets Management to join JASARA PMC. The Design Director will lead the operational design review, assurance and stakeholder coordination of city and district assets to ensure operability, maintainability, accessibility, serviceability and long-term operational sustainability are effectively incorporated into the planning, design, delivery and handover of assets, facilities and associated services.<br><br>The Design Director is responsible for providing operational design leadership and assurance across city and district developments, representing the future operator, maintainer and asset owner throughout planning, design development, design reviews and asset delivery activities. The role ensures operational requirements, maintainability considerations, logistical requirements, support facilities and service delivery needs are appropriately reflected within asset designs and associated development proposals.<br><br>The role acts as the Estate Management design authority for operability and maintainability, providing independent review, challenge, assurance and recommendations across all assets that will require future operations, maintenance, management or service delivery. The position develops and maintains operational design requirements, coordinates stakeholder alignment, supports district and development teams, and manages specialist consultant activities relating to operational design assurance. The role works closely with Development, Delivery, City Operations, Community Management, Asset Management, Utilities, Mobility, Security, Digital and other operational stakeholders to ensure assets are designed for safe, efficient and sustainable operation throughout their lifecycle. The position also coordinates operational aspects of asset handover activities with City Asset Management to facilitate a smooth transition from development into operations.<br><br>Key Responsibilities<br><br> Asset Operability and Maintainability Reviews Lead operational design reviews of city and district assets to assess operability, maintainability, functionality and long-<br><br>term serviceability.<br><br> Review asset designs throughout planning, concept, schematic, detailed design and pre-handover stages Challenge design proposals to ensure assets can be safely, efficiently and sustainably operated and maintained Assess asset layouts, operational functionality, maintenance strategies and service delivery requirements Identify operational risks, maintenance constraints, accessibility challenges and service delivery issues that may impact<br><br>future operations.<br><br> Provide evidence-based recommendations to improve asset operability, maintainability and operational performance Support governance and stage-gate reviews through technical review comments and assurance recommendations Promote whole-life thinking within design reviews to support long-term operational sustainability and value Operational Design Standards and Requirements Develop, maintain and continuously improve operational design standards, guidance documents and review criteria Define operability, maintainability and service delivery requirements for use by development and design teams Develop operational requirements relating to maintenance access, serviceability, support facilities and operational<br><br>infrastructure.<br><br> Establish design review frameworks and assurance processes to support consistent assessment of developments Ensure operational design requirements are embedded within development processes and governance frameworks Collaborate with stakeholders to maintain current and future operational requirements across asset classes Promote alignment between operational objectives, user requirements and design solutions Provide subject matter expertise relating to operational readiness and operational design assurance City Asset Facilities Planning Review and provide assurance on the sizing, location and functionality of facilities required to support city operations and<br><br>asset management activities.<br><br> Assess operational support facilities, maintenance compounds, workshops, storage areas, waste facilities, logistics areas<br><br>and staff support infrastructure.<br><br> Evaluate proposed facility capacities against forecast operational requirements and service delivery needs Ensure operational facilities are appropriately located to maximize efficiency, accessibility and service performance Review space planning requirements associated with operational support activities and future city growth Coordinate with stakeholders to validate operational assumptions and facility utilization requirements Identify opportunities to optimize operational infrastructure and support facilities Ensure asset support facilities align with long-term operating models and maintenance requirements Operational Logistics and Accessibility Planning Review and provide assurance on operational logistics requirements associated with city and district assets Assess asset access arrangements, servicing routes, loading facilities, deliveries, refuse collection arrangements and<br><br>maintenance access requirements.<br><br> Review emergency access provisions and operational resilience considerations Ensure operational logistics requirements are appropriately integrated into development and design proposals Coordinate stakeholder reviews of servicing, operational access and logistics planning arrangements Identify operational conflicts and provide recommendations to improve functionality and service delivery performance Promote safe, efficient and practical operational movement throughout developments Support the development of operationally robust asset and infrastructure solutions District Design Support and Stakeholder Coordination Provide operational design subject matter expertise to district development teams throughout planning and design<br><br>activities.<br><br> Participate in workshops, technical working groups, design reviews and stakeholder engagement activities Coordinate operational stakeholder inputs to ensure consistent and integrated review outcomes Facilitate alignment between Development, Delivery, Asset Management, City Operations, Community Management and<br><br>specialist operational functions.<br><br> Ensure operational considerations are appropriately represented throughout the design process Support resolution of design issues through structured review, analysis and stakeholder engagement Promote collaboration between project teams and future operational stakeholders Establish effective communication channels to support informed decision-making and coordinated design development Consultant and Technical Advisor Management Define scopes, deliverables, acceptance criteria and performance requirements for consultants supporting operational<br><br>design review and assurance activities.<br><br> Manage consultant activities relating to operability, maintainability, facilities planning, logistics planning and operational<br><br>readiness.<br><br> Review consultant reports, technical studies, assessments and recommendations Ensure consultant outputs align with Estate Management objectives and operational requirements Coordinate specialist reviews and independent assessments where required Challenge recommendations to ensure practical, efficient and sustainable operational outcomes Escalate significant issues, risks and recommendations to senior management where appropriate Promote effective knowledge transfer and capability development through consultant engagements Design Governance, Assurance and Asset Handover Coordination Support design governance processes through operational design assurance, review comments and technical<br><br>recommendations.<br><br> Participate in stage-gate reviews and governance forums relating to city and district developments Review design submissions and assess compliance with operational requirements and agreed standards Maintain records of design review findings, risks, actions and assurance outcomes Monitor closure of operational design review comments and stakeholder actions Coordinate operational aspects of asset handover planning with the City Asset Management team Support verification that operational requirements have been appropriately incorporated into delivered assets Facilitate alignment between design teams, delivery teams and future asset owners during handover activities Continuous Improvement, Lessons Learned and Reporting Promote continuous improvement in operational design review processes, methodologies and governance arrangements Capture lessons learned from developments, asset handovers and operational experience Coordinate benchmarking activities with specialist consultants to identify leading industry practices and operational<br><br>design improvements.<br><br> Monitor design trends, emerging technologies and innovative approaches relevant to asset operations and maintenance Develop leadership reporting, dashboards and management information relating to operational design assurance<br><br>activities.<br><br> Identify opportunities to improve asset performance, maintainability and operational efficiency through design<br><br>optimization.<br><br> Support capability development across Estate Management through guidance, coaching and stakeholder engagement Promote evidence-based decision making through robust analysis and transparent reporting<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Architecture, Engineering, Facilities Management, Asset Management, Urban Planning, Building<br><br>Sciences, Construction Management or a related discipline.<br><br> Master's degree in a relevant discipline is desirable Chartered, licensed or professionally accredited status with a recognized professional institution is preferred Additional qualifications relating to facilities management, asset management, operational readiness or infrastructure<br><br>planning are advantageous.<br><br>Experience<br><br> Minimum 15 years of progressive experience in design management, operational readiness, facilities planning, asset<br><br>management, infrastructure delivery, estate management or related disciplines, including leadership experience.<br><br> Demonstrated experience reviewing complex developments from an operational, maintainability and service delivery<br><br>perspective.<br><br> Experience influencing design outcomes across multidisciplinary projects and stakeholder groups Experience developing operational requirements, design standards and assurance processes Experience supporting design governance and stage-gate review processes Experience coordinating development, operations, asset management and delivery stakeholders Experience managing consultants, technical advisors and specialist studies Experience within major mixed-use destinations, large-scale developments, infrastructure program, master-planned<br><br>communities, cities or giga-projects is strongly preferred.<br><br>Preferred Background<br><br> Operational design assurance Facilities planning and operational readiness Estate management and city operations Asset management and lifecycle optimization Infrastructure operations and service delivery planning Master-planned developments and large-scale destinations<br><br>Technical & Functional Expectations<br><br> Operability and maintainability reviews Operational design assurance Design governance and stage-gate processes Facilities planning and operational infrastructure assessment Operational logistics and accessibility planning Asset handover coordination Stakeholder engagement and cross-functional integration Consultant management and technical assurance Operational readiness planning Whole-life asset performance considerations

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Jasara Program Management Company (Jasara PMC) is a leading Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco, established to deliver world-class program management services across the Kingdom of Saudi Arabia.<br> Jasara plays a key role in supporting the realization of Saudi Vision 2030, particularly in delivering giga-projects and large-scale infrastructure developments.<br> We are seeking a Design Director Estate Management - City Assets Management to join JASARA PMC.<br> The Design Director will lead the operational design review, assurance and stakeholder coordination of city and district assets to ensure operability, maintainability, accessibility, serviceability and long-term operational sustainability are effectively incorporated into the planning, design, delivery and handover of assets, facilities and associated services.<br> The Design Director is responsible for providing operational design leadership and assurance across city and district developments, representing the future operator, maintainer and asset owner throughout planning, design development, design reviews and asset delivery activities.<br> The role ensures operational requirements, maintainability considerations, logistical requirements, support facilities and service delivery needs are appropriately reflected within asset designs and associated development proposals.<br> The role acts as the Estate Management design authority for operability and maintainability, providing independent review, challenge, assurance and recommendations across all assets that will require future operations, maintenance, management or service delivery.<br> The position develops and maintains operational design requirements, coordinates stakeholder alignment, supports district and development teams, and manages specialist consultant activities relating to operational design assurance.<br> The role works closely with Development, Delivery, City Operations, Community Management, Asset Management, Utilities, Mobility, Security, Digital and other operational stakeholders to ensure assets are designed for safe, efficient and sustainable operation throughout their lifecycle.<br> The position also coordinates operational aspects of asset handover activities with City Asset Management to facilitate a smooth transition from development into operations.<br> Key Responsibilities 1.<br> Asset Operability and Maintainability Reviews • Lead operational design reviews of city and district assets to assess operability, maintainability, functionality and long- term serviceability.<br> • Review asset designs throughout planning, concept, schematic, detailed design and pre-handover stages.<br> • Challenge design proposals to ensure assets can be safely, efficiently and sustainably operated and maintained.<br> • Assess asset layouts, operational functionality, maintenance strategies and service delivery requirements.<br> • Identify operational risks, maintenance constraints, accessibility challenges and service delivery issues that may impact future operations.<br> • Provide evidence-based recommendations to improve asset operability, maintainability and operational performance.<br> • Support governance and stage-gate reviews through technical review comments and assurance recommendations.<br> • Promote whole-life thinking within design reviews to support long-term operational sustainability and value.<br> 2. Operational Design Standards and Requirements • Develop, maintain and continuously improve operational design standards, guidance documents and review criteria.<br> • Define operability, maintainability and service delivery requirements for use by development and design teams.<br> • Develop operational requirements relating to maintenance access, serviceability, support facilities and operational infrastructure.<br> • Establish design review frameworks and assurance processes to support consistent assessment of developments.<br> • Ensure operational design requirements are embedded within development processes and governance frameworks.<br> • Collaborate with stakeholders to maintain current and future operational requirements across asset classes.<br> • Promote alignment between operational objectives, user requirements and design solutions.<br> • Provide subject matter expertise relating to operational readiness and operational design assurance.<br> 3. City Asset Facilities Planning • Review and provide assurance on the sizing, location and functionality of facilities required to support city operations and asset management activities.<br> • Assess operational support facilities, maintenance compounds, workshops, storage areas, waste facilities, logistics areas and staff support infrastructure.<br> • Evaluate proposed facility capacities against forecast operational requirements and service delivery needs.<br> • Ensure operational facilities are appropriately located to maximize efficiency, accessibility and service performance.<br> • Review space planning requirements associated with operational support activities and future city growth.<br> • Coordinate with stakeholders to validate operational assumptions and facility utilization requirements.<br> • Identify opportunities to optimize operational infrastructure and support facilities.<br> • Ensure asset support facilities align with long-term operating models and maintenance requirements.<br> 4. Operational Logistics and Accessibility Planning • Review and provide assurance on operational logistics requirements associated with city and district assets.<br> • Assess asset access arrangements, servicing routes, loading facilities, deliveries, refuse collection arrangements and maintenance access requirements.<br> • Review emergency access provisions and operational resilience considerations.<br> • Ensure operational logistics requirements are appropriately integrated into development and design proposals.<br> • Coordinate stakeholder reviews of servicing, operational access and logistics planning arrangements.<br> • Identify operational conflicts and provide recommendations to improve functionality and service delivery performance.<br> • Promote safe, efficient and practical operational movement throughout developments.<br> • Support the development of operationally robust asset and infrastructure solutions.<br> 5. District Design Support and Stakeholder Coordination • Provide operational design subject matter expertise to district development teams throughout planning and design activities.<br> • Participate in workshops, technical working groups, design reviews and stakeholder engagement activities.<br> • Coordinate operational stakeholder inputs to ensure consistent and integrated review outcomes.<br> • Facilitate alignment between Development, Delivery, Asset Management, City Operations, Community Management and specialist operational functions.<br> • Ensure operational considerations are appropriately represented throughout the design process.<br> • Support resolution of design issues through structured review, analysis and stakeholder engagement.<br> • Promote collaboration between project teams and future operational stakeholders.<br> • Establish effective communication channels to support informed decision-making and coordinated design development.<br> 6. Consultant and Technical Advisor Management • Define scopes, deliverables, acceptance criteria and performance requirements for consultants supporting operational design review and assurance activities.<br> • Manage consultant activities relating to operability, maintainability, facilities planning, logistics planning and operational readiness.<br> • Review consultant reports, technical studies, assessments and recommendations.<br> • Ensure consultant outputs align with Estate Management objectives and operational requirements.<br> • Coordinate specialist reviews and independent assessments where required.<br> • Challenge recommendations to ensure practical, efficient and sustainable operational outcomes.<br> • Escalate significant issues, risks and recommendations to senior management where appropriate.<br> • Promote effective knowledge transfer and capability development through consultant engagements.<br> 7. Design Governance, Assurance and Asset Handover Coordination • Support design governance processes through operational design assurance, review comments and technical recommendations.<br> • Participate in stage-gate reviews and governance forums relating to city and district developments.<br> • Review design submissions and assess compliance with operational requirements and agreed standards.<br> • Maintain records of design review findings, risks, actions and assurance outcomes.<br> • Monitor closure of operational design review comments and stakeholder actions.<br> • Coordinate operational aspects of asset handover planning with the City Asset Management team.<br> • Support verification that operational requirements have been appropriately incorporated into delivered assets.<br> • Facilitate alignment between design teams, delivery teams and future asset owners during handover activities.<br> 8. Continuous Improvement, Lessons Learned and Reporting • Promote continuous improvement in operational design review processes, methodologies and governance arrangements.<br> • Capture lessons learned from developments, asset handovers and operational experience.<br> • Coordinate benchmarking activities with specialist consultants to identify leading industry practices and operational design improvements.<br> • Monitor design trends, emerging technologies and innovative approaches relevant to asset operations and maintenance.<br> • Develop leadership reporting, dashboards and management information relating to operational design assurance activities.<br> • Identify opportunities to improve asset performance, maintainability and operational efficiency through design optimization.<br> • Support capability development across Estate Management through guidance, coaching and stakeholder engagement.<br> • Promote evidence-based decision making through robust analysis and transparent reporting.<br> Education • Bachelor's degree in Architecture, Engineering, Facilities Management, Asset Management, Urban Planning, Building Sciences, Construction Management or a related discipline.<br> • Master's degree in a relevant discipline is desirable.<br> • Chartered, licensed or professionally accredited status with a recognized professional institution is preferred.<br> • Additional qualifications relating to facilities management, asset management, operational readiness or infrastructure planning are advantageous.<br> Experience • Minimum 15 years of progressive experience in design management, operational readiness, facilities planning, asset management, infrastructure delivery, estate management or related disciplines, including leadership experience.<br> • Demonstrated experience reviewing complex developments from an operational, maintainability and service delivery perspective.<br> • Experience influencing design outcomes across multidisciplinary projects and stakeholder groups.<br> • Experience developing operational requirements, design standards and assurance processes.<br> • Experience supporting design governance and stage-gate review processes.<br> • Experience coordinating development, operations, asset management and delivery stakeholders.<br> • Experience managing consultants, technical advisors and specialist studies.<br> • Experience within major mixed-use destinations, large-scale developments, infrastructure program, master-planned communities, cities or giga-projects is strongly preferred.<br> Preferred Background • Operational design assurance.<br> • Facilities planning and operational readiness.<br> • Estate management and city operations.<br> • Asset management and lifecycle optimization.<br> • Infrastructure operations and service delivery planning.<br> • Master-planned developments and large-scale destinations.<br> Technical &amp; Functional Expectations • Operability and maintainability reviews.<br> • Operational design assurance.<br> • Design governance and stage-gate processes.<br> • Facilities planning and operational infrastructure assessment.<br> • Operational logistics and accessibility planning.<br> • Asset handover coordination.<br> • Stakeholder engagement and cross-functional integration.<br> • Consultant management and technical assurance.<br> • Operational readiness planning.<br> • Whole-life asset performance considerations.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations&nbsp;is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.&nbsp;</p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic&nbsp;expertise&nbsp;and a methodical approach to problem-solving. Your responsibilities span across&nbsp;maintaining&nbsp;and enhancing the performance of end-user systems and managing device configurations.&nbsp;</p><br><p>In this capacity, you&nbsp;operate&nbsp;with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively&nbsp;identify&nbsp;inefficiencies,&nbsp;implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and&nbsp;participating&nbsp;in the rollout of&nbsp;new technologies&nbsp;and tools that enhance the end-user experience.&nbsp;</p><br><p>Ultimately, this&nbsp;position demands a balance of hands-on technical&nbsp;proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;&nbsp;</strong></p><br><p><strong>Deliver Advanced Multi-Platform Support&nbsp;</strong></p><br><ul><li><p>Provide expert-level technical&nbsp;assistance&nbsp;across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.&nbsp;</p><br></li></ul><p><strong>Lead Troubleshooting &amp; Escalation Management&nbsp;</strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic&nbsp;expertise.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.&nbsp;</p><br></li></ul><p><strong>Support &amp; Optimize Office IT Infrastructure&nbsp;</strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.&nbsp;</p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.&nbsp;</p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects&nbsp;</strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support.&nbsp;</p><br></li></ul><p><strong>Maintain Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support&nbsp;</strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support,&nbsp;assist&nbsp;with deployments, and build relationships with local teams.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure consistent service standards across locations.&nbsp;</p><br></li></ul><p><strong>Skills &amp;&nbsp;Competencies&nbsp;&nbsp;</strong></p><br><p><strong>Advanced Troubleshooting&nbsp;</strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.&nbsp;</p><br></li></ul><p><strong>MacOS Expertise&nbsp;</strong></p><br><ul><li><p>Demonstrates deep&nbsp;proficiency&nbsp;in macOS administration, including user account management, software deployment, system preferences, and device compliance.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces.&nbsp;</p><br></li></ul><p><strong>Security Awareness&nbsp;</strong></p><br><ul><li><p>Upholds&nbsp;high standards&nbsp;of endpoint and data security in collaboration with the Security Operations Centre (SOC).&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.&nbsp;</p><br></li></ul><p><strong>Project Collaboration&nbsp;</strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users.&nbsp;</p><br></li></ul><p><strong>Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Creates and&nbsp;maintains&nbsp;clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Share&nbsp;expertise&nbsp;with peers and junior staff to promote consistency and continuous learning.&nbsp;</p><br></li></ul><p><strong>Customer Service Excellence&nbsp;</strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively.&nbsp;</p><br></li></ul><p><strong>Autonomy &amp; Leadership&nbsp;</strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Education&nbsp;</strong></p><br><ul><li>Bachelor’s degree&nbsp;in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).&nbsp;</li></ul><p><strong>Certifications</strong>&nbsp;&nbsp;</p><br><ul><li><p> Relevant certifications (e.g., ACSP,&nbsp;ACiT, Microsoft Modern Desktop, ITIL Foundation).&nbsp;</p><br></li></ul><p><strong>Experience Requirements&nbsp;</strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles.&nbsp;&nbsp;</li><li>At least 2&nbsp;years of experience in IT operations or IT support function.</li><li>Advanced&nbsp;proficiency&nbsp;in Windows, macOS, and mobile platforms.&nbsp;</li><li>Strong experience with MDM tools (Mosyle, Intune).&nbsp;</li><li>Familiarity with ITIL service management and compliance practices.&nbsp;</li><li>Experience supporting a global customer base and collaborating across time zones.&nbsp;&nbsp;</li><li>Hands on experience with troubleshooting end-user IT equipment &nbsp;(Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.&nbsp;</li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations&nbsp;<br> Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Improves Support Processes &amp; User Experience&nbsp;<br> Identifies recurring challenges and inefficiencies, then&nbsp;initiates&nbsp;and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.&nbsp;&nbsp;</p><br></li><li><p>Influences Strategic IT Planning&nbsp;<br> Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.&nbsp;</p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.</p><br><p>At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.</p><br><p>We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.</p><br><p>By joining our team, you will have the opportunity to be part of a <strong>global, diverse environment;</strong> you will be joining a <strong>winning team</strong> with a <strong><u>commitment to sustainability;</u></strong> and a company where we get things done so that you can <strong>make a positive impact</strong> on the world.</p><br><p>We’re looking for innovative and original thinkers to work in an environment where you can <strong>#MakeYourMoment</strong> so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.</p><br><p>If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.</p><br><br>Job Description<br><p>IT Operations&nbsp;is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions.&nbsp;</p><br><p>This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic&nbsp;expertise&nbsp;and a methodical approach to problem-solving. Your responsibilities span across&nbsp;maintaining&nbsp;and enhancing the performance of end-user systems and managing device configurations.&nbsp;</p><br><p>In this capacity, you&nbsp;operate&nbsp;with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively&nbsp;identify&nbsp;inefficiencies,&nbsp;implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and&nbsp;participating&nbsp;in the rollout of&nbsp;new technologies&nbsp;and tools that enhance the end-user experience.&nbsp;</p><br><p>Ultimately, this&nbsp;position demands a balance of hands-on technical&nbsp;proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.&nbsp;</p><br><p><strong>Key Responsibilities&nbsp;&nbsp;</strong></p><br><p><strong>Deliver Advanced Multi-Platform Support&nbsp;</strong></p><br><ul><li><p>Provide expert-level technical&nbsp;assistance&nbsp;across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.&nbsp;</p><br></li></ul><p><strong>Lead Troubleshooting &amp; Escalation Management&nbsp;</strong></p><br><ul><li><p>Take ownership of persistent or high-impact technical problems, applying deep diagnostic&nbsp;expertise.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.&nbsp;</p><br></li></ul><p><strong>Support &amp; Optimize Office IT Infrastructure&nbsp;</strong></p><br><ul><li><p>Maintain and enhance video conferencing systems, network connectivity, and shared office technologies.&nbsp;</p><br></li></ul><ul><li><p>Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.&nbsp;</p><br></li></ul><p><strong>Represent IT in Cross-Functional Projects&nbsp;</strong></p><br><ul><li><p>Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide input on planning, implementation, and post-deployment support.&nbsp;</p><br></li></ul><p><strong>Maintain Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Create and refine internal documentation, SOPs, and troubleshooting guides.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</p><br></li></ul><p><strong>Provide Regional Onsite Support&nbsp;</strong></p><br><ul><li><p>Travel occasionally to regional offices to deliver hands-on support,&nbsp;assist&nbsp;with deployments, and build relationships with local teams.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Ensure consistent service standards across locations.&nbsp;</p><br></li></ul><p><strong>Skills &amp;&nbsp;Competencies&nbsp;&nbsp;</strong></p><br><p><strong>Advanced Troubleshooting&nbsp;</strong></p><br><ul><li><p>Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.&nbsp;</p><br></li></ul><p><strong>MacOS Expertise&nbsp;</strong></p><br><ul><li><p>Demonstrates deep&nbsp;proficiency&nbsp;in macOS administration, including user account management, software deployment, system preferences, and device compliance.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Confidently support Apple environments in mixed-platform workplaces.&nbsp;</p><br></li></ul><p><strong>Security Awareness&nbsp;</strong></p><br><ul><li><p>Upholds&nbsp;high standards&nbsp;of endpoint and data security in collaboration with the Security Operations Centre (SOC).&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.&nbsp;</p><br></li></ul><p><strong>Project Collaboration&nbsp;</strong></p><br><ul><li><p>Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Provide technical input, support implementation, and ensure smooth transitions for end users.&nbsp;</p><br></li></ul><p><strong>Documentation &amp; Knowledge Sharing&nbsp;</strong></p><br><ul><li><p>Creates and&nbsp;maintains&nbsp;clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Share&nbsp;expertise&nbsp;with peers and junior staff to promote consistency and continuous learning.&nbsp;</p><br></li></ul><p><strong>Customer Service Excellence&nbsp;</strong></p><br><ul><li><p>Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Build trust with users by resolving issues efficiently and communicating effectively.&nbsp;</p><br></li></ul><p><strong>Autonomy &amp; Leadership&nbsp;</strong></p><br><ul><li><p>Operates independently with minimal supervision, managing priorities and resolving escalations.&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.&nbsp;</p><br></li></ul><br>Qualifications<br><p><strong>Education&nbsp;</strong></p><br><ul><li>Bachelor’s degree&nbsp;in Information Technology, Computer Science, Computer Systems &amp; Network or System Engineering (or equivalent experience).&nbsp;</li></ul><p><strong>Certifications</strong>&nbsp;&nbsp;</p><br><ul><li><p> Relevant certifications (e.g., ACSP,&nbsp;ACiT, Microsoft Modern Desktop, ITIL Foundation).&nbsp;</p><br></li></ul><p><strong>Experience Requirements&nbsp;</strong></p><br><ul><li>Strong professional IT support experience, including remote and onsite roles.&nbsp;&nbsp;</li><li>At least 2&nbsp;years of experience in IT operations or IT support function.</li><li>Advanced&nbsp;proficiency&nbsp;in Windows, macOS, and mobile platforms.&nbsp;</li><li>Strong experience with MDM tools (Jamf&nbsp;Pro, Intune).&nbsp;</li><li>Familiarity with ITIL service management and compliance practices.&nbsp;</li><li>Experience supporting a global customer base and collaborating across time zones.&nbsp;&nbsp;</li><li>Hands on experience with troubleshooting end-user IT equipment &nbsp;(Laptops, Monitor etc..) hardware issues will be an added advantage</li><li>Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc.</li><li>Ability to work in a fast-paced, ever changing environment.</li><li>Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills.</li><li>Demonstrated professionalism, service mindset, and interpersonal skills.&nbsp;</li></ul><p><strong>Growth Indicators</strong></p><br><ul><li><p>Leads Local Support Operations&nbsp;<br> Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.&nbsp;&nbsp;&nbsp;</p><br></li><li><p>Improves Support Processes &amp; User Experience&nbsp;<br> Identifies recurring challenges and inefficiencies, then&nbsp;initiates&nbsp;and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.&nbsp;&nbsp;</p><br></li><li><p>Influences Strategic IT Planning&nbsp;<br> Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.&nbsp;</p><br></li></ul><br>Additional Information<br><p><em>We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.</em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.&nbsp;<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.<br>Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Maintain awareness of undesirable persons on property premises.<br>Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.<br>Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.<br>Complete appropriate safety training and certifications to perform work tasks.<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.<br>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.<br>Perform other reasonable job duties as requested.<br>Guest Relations<br>Address guests' service needs in a professional, positive, and timely manner.<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Assists Management<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.<br>Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.<br>Reach overhead and below the knees, including bending, twisting, pulling, and stooping.<br>Stand, sit, kneel, or walk for an extended period across an entire work shift.&nbsp;<br>Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Read and visually verify information in a variety of formats (e.g., small print).&nbsp;<br>Move at a speed that is required to respond to work situations (e.g., run, walk, jog).<br>Visually inspect tools, equipment, or machines (e.g., to identify defects)<br>Move through narrow, confined, or elevated spaces.<br>Move over sloping, uneven, or slippery surfaces and steps.<br>Move up and down stairs and/or service ramps.<br>Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.<br>Housekeeping Protocol<br>Identify and report preventative or other maintenance issues in public areas or guest rooms.<br>Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs.<br>Respond promptly to requests from guests, Front Desk, or At Your Service requests.<br>Identify room assignments and type of cleaning required for each room.<br>Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.<br>Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete.<br>Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards.<br>Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.<br>Complete incident reports for any incidents or accidents that occur during shift.<br>Guest Rooms, Villas, and Suites<br>Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.<br>Report missing hotel/resort property and damages to room to manager/supervisor.<br>Housekeeping Quality Control<br>Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met.<br>Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met.<br>Housekeeping Coordination<br>Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.<br>Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out, but bags were found in the room).<br>Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.<br>Communicate additions or changes to the room assignments to Housekeeping staff as they arise throughout the shift.<br>Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms.<br>Prepare and distribute room assignments to Housekeeping staff.<br>COMPETENCIES<br>Analytical Skills<br>Decision-Making<br>Problem Solving<br>Computer Skills<br>Interpersonal Skills<br>Customer Service Orientation<br>Team Work<br>Diversity Relations<br>Interpersonal Skills<br>Communications<br>Listening<br>Communication<br>English Language Proficiency<br>Personal Attributes<br>Dependability<br>Integrity<br>Positive Demeanor<br>Safety Orientation<br>Presentation<br>Stress Tolerance<br>Adaptability/Flexibility<br>Initiative<br>Organization<br>Time Management<br>Detail Orientation<br>Multi-Tasking<br>Planning and Organizing<br>Physical Abilities<br>Visual Acuity<br>Assists Management<br>Resolving Conflict<br>Delegating and Directing<br>Coaching and Developing<br>Team Building<br>Performance Management<br>PREFERRED QUALIFICATIONS<br>Education<br>High school diploma/G.E.D. equivalent<br>Related Work Experience<br>At least 1 year of related work experience<br>Supervisory Experience<br>At least 1 year of supervisory experience<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.</p><br><br><br><p>Airbus Americas seeks a Director of Ethics &amp; Compliance (E&amp;C) to serve as the on-site E&amp;C leader at its Mobile Manufacturing Site (MMS) located in the Gulf Coast Region of Alabama. This high-profile role requires a hands-on approach to integrate E&amp;C into daily manufacturing operations, ensuring the highest standards of integrity. The Director will lead the E&amp;C function at the MMS, driving awareness of Airbus’ values and adherence to the expectations and controls that provide the foundation of our success. The position is particularly important given the significant expansion underway at the facility. Joining a small team making a big impact, the position directly reports to Airbus’ North American Head of E&amp;C based in Metro-DC. The candidate will be challenged from Day 1 to demonstrate leadership, build positive relationships and contribute to achieving program goals by learning, adapting and driving Airbus’ Culture of Compliance through processes, tools and training at the site and across North America.</p><br><br><br><p>The E&amp;C Director will join peers as part of the MMS Senior Leadership Team (SLT), providing counsel and assistance to the Head of Site, as well as leaders from Human Resources, Finance, Procurement, IM and Security - all with a goal of mitigating risk, ensuring effective controls, and helping the team grow and prosper.</p><br><br><br><p>Finally, success in the position requires building trustful relationships with E&amp;C colleagues in Europe and across the globe. In this context, the ideal candidate will combine high integrity and discipline with flexibility and enthusiasm to positively influence Airbus’ future.</p><br><br><br><p>Primary Responsibilities:</p><br><br><br><p><b>Leadership &amp; Culture </b></p><br><br><p>● Lead the cultural integration of ethics and compliance at the MMS, ensuring a visible, respected, and approachable E&amp;C presence within a dynamic, technical manufacturing environment.</p><br><br><p>● Demonstrate an authentic and positive mindset, good judgment and confidence to encourage approachability and gain trust.</p><br><br><p>● Integrate into the MMS SLT by demonstrating value to the Site Head and his/her direct reports.</p><br><br><p>● Lead, mentor, and manage the team of 5 volunteer Ethics &amp; Compliance Representatives (ECRs), part of a ~30-person Regional Network, growing to over 300 ECRs worldwide, including - in cooperation with the ECRs’ managers - relevant aspects Page 2 of annual performance reviews.</p><br><br><p>● Serve as an E&amp;C role model, spokesperson and liaison to employees and other stakeholders across the Airbus organization.</p><br><br><br><p><b>Risk &amp; Investigations </b></p><br><br><p>● Proactively analyze site-specific compliance risks, particularly concerning manufacturing operations, and develop concrete, actionable mitigation strategies for the Site Head and SLT.</p><br><br><p>● Lead internal investigations of alleged Compliance violations, partnering with HR, Legal and other functions, where helpful.</p><br><br><p>● Evaluate evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><p>● Assist with litigation matters, including the issuance of litigation holds and/or responses to subpoenas.</p><br><br><p>● Guide professionals at AAI and its affiliated entities on conducting Internal Control Self-Assessments and serve as a focal point for internal and external audits and subsidiary Fit-Checks.</p><br><br><br><p><b>Program Management </b></p><br><br><p>● Oversee and make timely, informed decisions on the E&amp;C compliance program, including due diligence for third-party engagements, conflict of interest disclosures, and requests for gifts, hospitality, and sponsorships.</p><br><br><p>● Promptly and professionally respond to requests from various stakeholders, including AAI Leadership, the Office of General Counsel, Compliance Committees, and Internal and External Auditors.</p><br><br><p>● Define, track, and report on key E&amp;C metrics and workstreams, consistently seeking to improve the clarity and usefulness of E&amp;C reporting to stakeholders.</p><br><br><p>● Scrutinize Airbus’ Directives, Methods and Guidelines to ensure alignment and coordination on implementing processes and procedures.</p><br><br><p>● Become proficient with Airbus' electronic tools and process flow management in support of decisions, as well as to enable guidance and training to end-users. ● As part of Airbus’ OneTeam culture, contribute to the North American OneRoof team’s objectives by completing tasks, meeting deadlines, and achieving results.</p><br><br><br><p><b>Qualified Experience / Skills / Training: </b></p><br><br><br><p>Education:</p><br><br><p>● Bachelor's degree from a US accredited university (or equivalent)</p><br><br><p>● Law degree (juris doctorate) from a qualified US institution, or equivalent legal training, preferred.</p><br><br><br><p>Experience:</p><br><br><p>● Minimum of 10 years of progressive professional experience, preferably in a manufacturing or industrial enterprise.</p><br><br><p>● At least 3 years in a dedicated Compliance leadership role and significant exposure to a fast-paced manufacturing or heavy industrial environment.</p><br><br><p>● Demonstrable experience implementing processes and controls in E&amp;C, export control, regulatory, quality, finance, audit, corporate or a related discipline.</p><br><br><br><p><b>Licensure/Certifications: </b></p><br><br><p>● Professional certification such as a Certified Compliance and Ethics Professional (CCEP) or paralegal certificate is welcome but not mandatory.</p><br><br><br><p><b>Knowledge, Skills, Demonstrated Capabilities: </b></p><br><br><p>● Unequivocal standards regarding ethics, integrity and fairness.</p><br><br><p>● Ability to manage projects by applying consistent and clear communications.</p><br><br><p>● Skilled at prioritizing tasks, increasing efficiency, and maintaining structure throughout the workday.</p><br><br><p>● Capability to write well; expressing concepts clearly and succinctly, and in a logically organized manner, whether in memos, investigation reports or Google Slides presentations.</p><br><br><p>● Commitment to deliver work product of the highest quality reflecting attention to detail throughout.</p><br><br><p>● Responsive, proactive and able to meet deadlines.</p><br><br><p>● Self-confidence to proactively reach and positively influence stakeholders.</p><br><br><p>● Unwavering commitment to trust and discretion in handling highly confidential and sensitive information, particularly during internal investigations.</p><br><br><p>● Ability to work autonomously and withstand pressure from colleagues, supervisors and the clock.</p><br><br><p>● Humility to seek help when confronted with new or unusual circumstances, or upon recognizing a mistake.</p><br><br><p>● Able to think creatively regarding E&amp;C Program implementation, messaging and training.</p><br><br><br><p><b>Technical Systems Proficiency: </b></p><br><br><p>● Able to navigate and leverage the opportunities of Google Suite</p><br><br><p>● Able to learn and effectively use the Airbus suite of E&amp;C-related disclosure and approvals tools.</p><br><br><br><p><b>Travel Required: </b></p><br><br><p>● Occasional travel will be expected; no more than 20% of the time.</p><br><br><br><p><b>Eligibility: </b></p><br><br><p>● Authorized to work in the US.</p><br><br><br><p>National Security Clearance(s): None</p><br><br><br><p><b>Decision Making, Complexity: </b></p><br><br><p>● Demonstrating consistent good judgment</p><br><br><p>● Making effective decisions in the face of ambiguous or incomplete facts</p><br><br><p>● Analyzing situations and thoughtfully determining root-causes; distinguishing between cause and effect</p><br><br><p>● Proactively providing helpful, creative solutions to difficult problems</p><br><br><p>● Demonstrated mental fortitude and resilience to maintain composure and principled positions when faced with pressure or criticism from all levels of the organization.</p><br><br><p>● Committing and sticking to principled positions, even when unpopular</p><br><br><p>● Evaluating evidence critically and unemotionally, and remaining open to reconsidering whether it may be misleading.</p><br><br><br><p><b>Organizational information:</b></p><br><br><p>Direct Reports:</p><br><br><p>Exempt: 0</p><br><br><p>Non-exempt: 0</p><br><br><br><p><b>Job Dimensions, Contributions to Success: </b></p><br><br><p>● The candidate is expected to become a respected leader at the MMS, recognized for their honesty, integrity, intelligence and contribution</p><br><br><p>● The role offers direct, high-level exposure to the MMS Site Head, the MMS Senior Leadership Team (SLT), and Airbus Americas Leadership, providing a platform to directly influence business decisions and culture. The work is endless, the expectations are high; and the exposure is comprehensive.</p><br><br><br><p><b>Nature of Contacts:</b></p><br><br><p>● Consistent exchange with the HO Site and the MMS SLT, providing relevant data and advocating for E&amp;C, while improving knowledge of the issues facing Operations</p><br><br><p>● Regular exposure to the Airbus Americas SLT, including presentations to the Ethics, Procedure, Investigations and Culture (EPIC) Committee</p><br><br><p>● Direct partner with Employee Relations, Labor Counsel, the HO HR and HRBPs</p><br><br><p>● Daily representation to, and of, employee clients - on the floor and in corporate offices - as a manifestation of our Culture of Compliance</p><br><br><p>● Frequent confidential and sensitive fact-finding contact with employees alleged to be in involved in non-compliant behavior or potentially being witnesses thereto</p><br><br><p>● Constant interaction with Toulouse-based colleagues from L&amp;C and the functions (Finance, Procurement, Security, etc.)</p><br><br><p>● Opportunities to negotiate with external stakeholders - including regulators, outside counsel and auditors.</p><br><br><br><p>Physical Requirements:</p><br><br><ul><li><p><b>Onsite: this position is onsite at our Mobile Manufacturing Site</b></p><br><br></li><li><p><b>Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.&nbsp;</b></p><br><br></li><li><p><b>Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.&nbsp;</b></p><br><br></li><li><p><b>Speaking: able to speak in conversations and meetings, deliver information and participate in communications.&nbsp;</b></p><br><br></li><li><p><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.&nbsp;</b></p><br><br></li><li><p><b>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</b></p><br><br></li><li><p><b>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.&nbsp;</b></p><br><br></li><li><p><b>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.&nbsp;</b></p><br><br></li><li><p><b>Sitting: able to sit for long periods of time in meetings, working on the computer.&nbsp;</b></p><br><br></li><li><p><b>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving or in a/c storage compartments.</b></p><br><br></li><li><p><b>Standing: able to stand for discussions in offices and for long periods during trade shows.</b></p><br><br></li><li><p><b>Travel: able to travel independently and at short notice.</b></p><br><br></li><li><p><b>Climbing: able to climb stairs to reach helipads; able to climb on and off of an aircraft.</b></p><br><br></li><li><p><b>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.&nbsp;</b></p><br><br></li><li><p><b>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</b></p><br><br></li><li><p><b>Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.</b></p><br><br></li></ul><br><br><br><p>As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.</p><br><br><br><p>As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.</p><br><br><br><p>Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.</p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Ethics &amp; Compliance &lt;JF-CG-EC&gt;<p>------</p><br><br>Job Posting End Date: 07.11.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>