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Responsibilities<br>Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. <br><br>Responsibilities<br>- Strategic Ecosystem Development: Build and manage a high-performing network of channel partners, resellers, and strategic alliances to accelerate the adoption of AI image and video solutions.<br>- Partner Onboarding & Enablement: Identify, recruit, and empower new partners—including agencies, System Integrators (SIs), media firms, and cloud providers—to ensure they are fully equipped to sell Byte Plus solutions.<br>- Collaborative Revenue Growth: Lead co-selling initiatives with partners into enterprise and public-sector accounts, actively opening new business relationships and driving partner-led revenue.<br>- Market-Leading Solution Positioning: Effectively position Byte Dance AI models as a scalable, cost-effective alternative to traditional video production to disrupt existing industry workflows.<br>- Pipeline & Performance Ownership: Take full accountability for pipeline creation and revenue growth, ensuring a consistent flow of opportunities through established and new routes to market.<br><br>Qualifications<br>Minimum Qualifications<br>- Experience: Proven track record in B2B technology sales, partnership development, or channel management, with a demonstrated ability to build new routes to market from the ground up.<br>- Domain Expertise: Strong understanding of AI, digital media, or cloud-based solutions; specific experience with Generative AI (Gen AI) is considered a significant asset.<br>- Strategic Influence: Ability to influence stakeholders without direct authority and thrive within complex, ecosystem-driven sales models.<br><br>Preferred Qualifications<br>- Market Sector Expertise: Experience selling through partner networks into enterprise, government, startup, or AI-native business environments.<br>- Industry Insight: Deep familiarity with the broader AI, media, advertising, or Mar Tech ecosystems.<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Role Purpose Lead the development and execution of the organization's sustainability strategy and ESG agenda, ensuring alignment with business objectives, regulatory requirements, and international sustainability standards. Drive ESG integration across business functions, oversee sustainability performance, manage environmental and climate-related risks, and lead the achievement of sustainability commitments, certifications, and long-term value creation initiatives.<br>DUTIES PREFORMED Key Accountabilities Key Activities(20%) Sustainability Strategy & ESG Integration Develop and periodically review the organization's sustainability and ESG strategy aligned with business objectives. Establish sustainability objectives, KPIs, and long-term performance targets. Integrate ESG principles into corporate policies, projects, and operational activities. Evaluate emerging sustainability trends, regulations, and opportunities. Ensure alignment with national and international sustainability frameworks and commitments. Advise executive leadership on sustainability priorities, risks, and opportunities.(20%) Sustainability Planning & Governance Develop and maintain Sustainability Management Plans and governance frameworks. Establish sustainability policies, procedures, and accountability mechanisms. Ensure sustainability requirements are integrated into business and project processes. Monitor compliance with internal sustainability policies and standards.(15%) ESG Reporting, Disclosure & Performance Management Lead ESG reporting and disclosures in accordance with GRI, SASB, TCFD, and ISSB frameworks. Develop sustainability dashboards and performance reporting mechanisms. Monitor sustainability KPIs and organizational ESG performance. Prepare executive-level sustainability reports and presentations. Ensure accuracy and integrity of environmental and sustainability data.(10%) Certification Management (LEED & Mostadam) Lead certification strategies and compliance requirements. Maintain certification scorecards and documentation. Coordinate with consultants and stakeholders to achieve targeted certification levels. Ensure timely submission of all certification requirements.(10%) Net Zero, Carbon Management & Climate Initiatives Lead Net Zero and decarbonization initiatives. Oversee carbon accounting and GHG emissions reporting. Monitor energy, carbon, and water performance indicators. Identify opportunities to improve environmental performance and reduce emissions.(10%) Sustainability Risk Management Conduct sustainability and climate-related risk assessments. Maintain sustainability risk registers and mitigation plans. Monitor regulatory compliance risks and emerging ESG requirements. Escalate critical sustainability and environmental risks to leadership(10%) Leadership & Team Development<br>Lead, mentor, and develop sustainability team members. Establish performance objectives and development plans. Promote knowledge sharing and sustainability capability building. Support succession planning and team effectiveness initiatives.<br>(5%) Stakeholder Engagement & Sustainability Awareness<br>Lead sustainability awareness and engagement programs. Build relationships with internal and external stakeholders. Facilitate workshops, meetings, and sustainability campaigns. Promote a culture of sustainability across the organization. JOB SPECIFICATIONSIndustry / Domain Project Necessary Knowledge and Experience Minimum 12+ years of experience in sustainability, ESG, environmental management, or construction-related sectors. Proven experience in developing and implementing sustainability and ESG strategies. Extensive knowledge of sustainability governance, reporting, and disclosure requirements. Demonstrated experience in LEED, Mostadam, and sustainability certification programs. Experience in carbon management, GHG accounting, and Net Zero initiatives. Strong understanding of sustainability and climate-related risk management. Experience leading multidisciplinary teams and strategic sustainability programs. Ability to engage senior stakeholders and influence organizational sustainability objectives. Education and Certification Minimum Requirements Bachelor’s degree in Sustainability, Environmental Science, Engineering, Architecture, or a related field. Master's degree in Sustainability, Environmental Management, or Business Administration is preferred. LEED Accredited Professional certification preferred. Mostadam certification or equivalent preferred. Professional ESG-related certifications (GRI, SASB, ISSB, ESG Investing, or equivalent) are preferred. Job Specific Technical Skills Sustainability Strategy Development & ESG Integration. ESG Reporting Frameworks (GRI, SASB, TCFD, ISSB). Carbon Accounting and Greenhouse Gas (GHG) Reporting. Sustainability Risk Assessment and Climate Risk Management. Environmental Data Analysis, Performance Monitoring, and Reporting. Sustainability Governance and Regulatory Compliance. Net Zero Strategy Development and Decarbonization Planning. LEED, Mostadam, and Green Building Certification Management. ESG Performance Measurement and Materiality Assessments. Sustainability Software, Data Management, and Analytics Tools. Stakeholder Engagement and Sustainability Communication. Advanced Sustainability Reporting and Disclosure Preparation.
Company Description SAT Microsystems is a leading IT Service Provider, offering innovative solutions to streamline business operations and reduce costs for organizations across Saudi Arabia, UAE, and 8 other countries. Trusted by hundreds of businesses worldwide, the company specializes in Managed IT Services, Cybersecurity (SOC), Robotic Process Automation (RPA), Cloud Services, and IoT Solutions. With expertise in IT Infrastructure, Database and Application Services, and Business Process Outsourcing, SAT Microsystems empowers businesses to stay ahead in adopting cutting-edge technology trends. Our mission is to drive digital transformation and deliver unparalleled support to our partners.<br>Job Responsibilities:<br>Partner Recruitment & Onboarding (Primary Focus) Identify, recruit, and onboard new resellers, VARs, and system integrators to expand market coverage Qualify partners based on capability, vertical reach, customer base, and execution readiness Drive partner activation plans to secure first opportunities and first transactions within an agreed ramp timeline Maintain an updated partner pipeline (recruitment funnel) and track onboarding progress in CRMRevenue Growth Through Partners Own channel revenue targets and deliver consistent quarter-on-quarter growth through partners Build and manage partner-led pipeline to ensure strong coverage and predictable outcomes Support partners on opportunity qualification, solution positioning, pricing, and deal closure Maintain healthy gross margins through structured deal governance and pricing discipline Work with partners to increase wallet share, deal size, and repeat business Partner Management & Productivity Manage and grow relationships with active partners to improve engagement, loyalty, and performance Develop Joint Business Plans (JBPs) with key partners, including targets, focus solutions, and execution plans Run regular performance reviews with partners (pipeline, wins/losses, conversion, and next actions) Resolve channel conflict risks by ensuring clear partner rules of engagement and opportunity registration discipline Partner Enablement & Go-to-Market Execution Deliver partner enablement: product training, sales playbooks, pitch support, and competitive positioning Coordinate partner campaigns (webinars, workshops, promotions) to generate demand and drive leads to partners Work with internal sales, marketing, and product teams to ensure partners have the right assets and support Coordinate with vendors to align on incentives, partner programs, and enablement initiatives Forecasting, Reporting & CRM Discipline Maintain accurate opportunity tracking, partner account updates, and forecast hygiene in CRMTrack partner KPIs and provide regular reports on revenue, pipeline, activation, and productivity Identify risks early (pipeline gaps, low partner activity) and execute corrective actions quickly Key Performance Indicators (KPIs) Achievement of assigned channel revenue targets Number of new partners onboarded and activated (first deal / first transaction) Partner-led pipeline coverage and pipeline conversion rate Revenue growth from existing partners and increase in revenue per partner Forecast accuracy and CRM compliance Partner retention and engagement (active partners contributing revenue) Qualifications Bachelor’s degree in Business, Marketing, or related field (MBA is a plus)3+ years of experience in channel sales, partner onboarding, or indirect sales Proven success building reseller relationships and delivering revenue through partners Strong understanding of distribution-to-reseller/VAR motions and channel economics (margins, incentives, deal support) Strong negotiation, presentation, and relationship management skills Proficiency with CRM platforms and sales reporting discipline Technical Knowledge (Preferred) Exposure to IT infrastructure solutions, network monitoring tools, and service management platforms Familiarity with IT Service Management concepts, ITSM platforms, and ticketing systems Understanding of Middle East channel dynamics (especially Saudi Arabia) is a plus Preferred Attributes Experience in IT distribution and/or enterprise software/hardware channel sales Strong analytical approach to pipeline management and partner performance improvement Self-starter mindset with the ability to work independently and collaborate across teams
About the Job<br>We are seeking a highly skilled and experienced Facility to oversee the comprehensive operations and maintenance (O&M) of our Science Park, including a multi-tenant building within the park. The Facility will be responsible for ensuring the efficient and effective functioning of all infrastructure, services, and facilities, promoting a safe and productive environment for all tenants and stakeholders. You will lead a team of professionals and work closely with various departments, external contractors, and key partners like KFUPM.<br>Responsibilities<br>Develop, update, and implement facility management policies and procedures to ensure optimal operation and maintenance of the Science Park and its multi-tenant building. Oversee all aspects of O&M for the Science Park's infrastructure, including but not limited to:Janitorial services: Ensuring cleanliness and hygiene standards are met across all common areas, offices, and facilities. Landscape maintenance: Managing the upkeep of green spaces, irrigation systems, and outdoor aesthetics. Electrical systems: Ensuring reliable power supply, maintenance of electrical infrastructure, and adherence to safety codes. General infrastructure: Overseeing the maintenance and repair of buildings, utilities, and common areas. Roads and street lights: Managing the maintenance of internal roads, pathways, and lighting systems within the park. Manage the O&M of the multi-tenant building, ensuring all building systems (HVAC, plumbing, electrical, fire safety, etc.) are in excellent working condition and tenant needs are addressed promptly. Conduct regular inspections and audits of all facilities and infrastructure to identify potential issues, ensure compliance with relevant regulations, and recommend improvements. Develop and manage the facility management budget, including expenses related to maintenance, repairs, services, and operational supplies. Establish and manage a robust incident reporting system for facility-related issues, investigating problems and developing corrective action plans to prevent recurrence. Develop and implement emergency response plans for facility-related incidents, such as power outages, equipment failures, or natural disasters. Coordinate and liaise effectively with various stakeholders, including:King Fahd University of Petroleum and Minerals (KFUPM): Collaborating on shared resources, infrastructure, and operational matters. Tenants: Addressing tenant requests, ensuring their satisfaction, and maintaining strong relationships. Contractors: Managing vendor relationships, overseeing service contracts, and ensuring quality of work for all outsourced O&M activities. Stay up-to-date with best practices, industry standards, and regulatory changes in facility management. Communicate facility objectives, progress, and challenges to senior management and other stakeholders. Promote a culture of operational excellence, efficiency, and continuous improvement throughout the facility management team.<br>Requirements<br>Bachelor's degree in Engineering (Mechanical, Electrical, Civil), Facility Management, or a related discipline. Minimum of 10-15 years of progressive working experience in facility management, including leadership roles, with a focus on large-scale infrastructure and multi-tenant environments. Prior experience managing operations and maintenance for science parks, industrial parks, or large commercial complexes is highly preferred. In-depth knowledge of building systems (HVAC, electrical, plumbing, fire safety), infrastructure management, and relevant local and international regulations and industry standards. Professional certification in Facility Management (e.g., CFM, FMP) is highly desirable.<br>Proficiencies<br>Strong ability to manage time, prioritize tasks, and work independently while overseeing multiple projects. Excellent planning and organizational skills, with the ability to provide clear direction to subordinates and contractors to achieve company objectives. High level of personal integrity and discipline, especially in handling sensitive operational and financial information. Proven ability to work effectively as part of a team and deliver expected results within defined time periods. Exceptional problem-solving skills and flexibility to adapt to unexpected circumstances and operational challenges. Demonstrated persistence and reliability in completing tasks and ensuring high standards of service delivery. Willingness and proficiency to complete a wide variety of assigned tasks in a dynamic environment. Strong interpersonal and communication skills to interact effectively with diverse groups of people (tenants, contractors, university officials, employees) and manage pressure situations professionally.
<h2 class="h5">Job description</h2>
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<span></span><p><span><strong><em>Group overview:</em></strong></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><span><strong>alfanar</strong></span><strong> is involved in:</strong></span></p><br>
<ul>
<li><span>Electrical, Electromechanical and Civil Engineering Construction</span></li>
<li><span>Manufacturing and Marketing Electrical Construction Products</span></li>
<li><span>Allied Engineering Services</span></li>
</ul>
<p><span><strong>Our Main Divisions:</strong></span></p><br>
<ul>
<li><span>alfanar electric</span></li>
<li><span>alfanar Construction</span></li>
<li><span>alfanar Building Systems</span></li>
</ul>
<p><span><strong><u>alfanar electric</u></strong></span></p><br>
<p><span>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</span></p><br>
<p><span><strong>alfanar electric operates industries in:</strong></span></p><br>
<ul>
<li><span>Riyadh and Jubail, Saudi Arabia</span></li>
<li><span>Dubai, UAE</span></li>
<li><span>London, UK</span></li>
</ul>
<p><span>alfanar has a development and engineering center in Chennai, India.</span></p><br>
<p><span><strong>Industrial Complex, Riyadh</strong></span></p><br>
<p><span>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</span></p><br>
<p><span>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</span></p><br>
<p><span>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</span></p><br>Job Purpose <br><p>Lead the end-to-end delivery of complex water DCS and automation projects, ensuring the successful integration of control systems, software, hardware, and third-party packages. Ensure projects are delivered safely and in accordance with contractual requirements, approved budgets, schedules, quality standards, profitability targets, and customer expectations.</p><br><br><br>Functional Responsibilities <br><p>Project Delivery Management</p><br>
<ul>
<li>Lead projects from contract handover through engineering, procurement, production, integration, testing, commissioning, acceptance, and warranty support.</li>
<li>Establish execution plans, schedules, responsibilities, governance, and performance targets.</li>
<li>Ensure projects meet approved scope, schedule, budget, quality, safety, profitability, and cash objectives across multiple sites and teams.</li>
</ul>
<p>DCS & Automation Solution Delivery</p><br>
<ul>
<li>Oversee the delivery and integration of DCS, SCADA, PLC, RTU, communication systems, control panels, instrumentation, and third-party packages.</li>
<li>Manage brownfield requirements, including legacy migration, phased cutover, redundancy, minimum downtime, and operational continuity.</li>
<li>Ensure delivered solutions are reliable, maintainable, and compliant with customer and operational requirements.</li>
</ul>
<p>Commercial & Contractual Management</p><br>
<ul>
<li>Monitor project revenue, costs, profitability, billing, cash collection, and financial forecasts.</li>
<li>Manage contractual obligations, variations, claims, change orders, and commercial risks.</li>
<li>Protect the company’s commercial position and report project performance, risks, and opportunities.</li>
</ul>
<p>Customer & Stakeholder Management</p><br>
<ul>
<li>Act as the senior interface with customers, consultants, operators, and other key stakeholders.</li>
<li>Lead progress meetings, steering committees, risk reviews, and action tracking.</li>
<li>Manage expectations, escalations, design changes, acceptance requirements, and customer satisfaction.</li>
</ul>
<p>Cross-Functional & Partner Management</p><br>
<ul>
<li>Lead coordination across Engineering, Procurement, Planning, Production, Quality, Finance, Project Controls, Testing, and Commissioning.</li>
<li>Manage technology partners, system integrators, subcontractors, suppliers, and site-service providers.</li>
<li>Define responsibilities and interfaces, monitor performance, and ensure timely resolution of delivery issues.</li>
</ul>
<p>Risk, Quality & Compliance</p><br>
<ul>
<li>Manage technical, operational, commercial, contractual, quality, and HSE risks throughout the project lifecycle.</li>
<li>Ensure compliance with customer specifications, contractual requirements, applicable standards, and internal governance.</li>
<li>Maintain accurate project documentation, risk registers, progress reports, and management updates.</li>
</ul>
<p>Testing, Commissioning & Handover</p><br>
<ul>
<li>Oversee FAT, SAT, integrated testing, commissioning, and system-performance verification.</li>
<li>Ensure technical issues, punch-list items, and customer observations are closed within agreed timelines.</li>
<li>Coordinate training, documentation, spare parts, customer acceptance, and transition to warranty and after-sales support.</li>
</ul>
<br><br>General Responsibilities <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Qualification <br>Bachelor in Electrical Engineering or Any relevant field<br><br><br>Experience <br>6 to 10 Years<br><br><br>Skills <br>Project Control<br>Project Change Management<br>Project Engineering<br>Project Management<br><br><br><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Role Summary Own and grow a portfolio of key enterprise accounts in KSA, acting as the primary commercial and operational point of contact — responsible for revenue growth, margin discipline, and account health end-to-end.<br>Key Responsibilities Revenue & Growth Own quotations, rate negotiations and revenue delivery for assigned key accounts. Grow wallet share within existing accounts month-on-month through proactive engagement and identification of untapped opportunities. Identify and close new business to expand the account base and overall portfolio. Drive upselling of additional services/lanes/solutions within existing accounts. Margin & Commercial Discipline Keep tight oversight of account-level margins, ensuring quotations and pricing stay aligned with profitability targets. Flag margin leakage early and work with pricing/commercial teams to course-correct. Order & Operations Support Validate orders raised for key accounts for accuracy and completeness before execution. Support the Operations team on POD (Proof of Delivery) collection for assigned accounts, ensuring timely closure. Support the Collections team on billing or collection issues raised by clients — acting as the escalation point to resolve disputes while keeping the relationship intact and payments on track. Relationship Management Act as the single point of contact for assigned key accounts, building senior-level relationships. Run regular business reviews to track performance, resolve issues and surface growth opportunities.<br>Requirements Prior experience of 6-10 years in key account management / B2B sales, ideally in logistics, freight forwarding or transportation. Solid understanding of freight pricing, quotations and margin management. Experience in the KSA market preferred; Arabic a plus. Comfortable working cross-functionally with Operations, Collections and Pricing teams. Strong negotiation and stakeholder management skills.<br>About Tru KKer Tru KKer is one of the most successful and well-funded Logitech startups of the EMEA Region with 700+ employees and our presence in eleven countries of operation (KSA, UAE, India, Egypt, Bahrain, Jordan, Oman, Turkey, Poland, Kazakhstan & China) grown aggressively. Since our inception in 2016, we have grown aggressively and have ~75,000 trucks inducted on our platform, catering to ~1,200+ enterprise clients seamlessly with an annual revenue of ~300+ million USD. With our business proposition, we bring smiles onto the faces of ~1,600 drivers daily. We have made a long-lasting impact on the ecosystem in innovative and exciting work, workplace & workforce practices. Today, every employee at Tru KKer is not only the brand ambassador of the company but is also the partner in the IPO journey. We are awarded & showcased in various forums in EMEA Region and chosen by the Saudi Startup forum as a Unicorn Company. Our CEO’s hustle & contribution was captured on the cover page of Forbes magazine. With our dedicated Human Capital initiatives, we have been awarded & acknowledge globally:We received the coveted ‘GREAT PLACE TO WORK CERTFICATION’ for four countries – KSA, UAE, OMAN & TURKEY. We also got ‘BEST WORKPLACES' Award for Tru KKer Arabia’. DISPERZ one of the leading Training & Development platform awarded us as ‘Top Innovative L&D Strategy.’Economic Times, the second largest business newspaper & media platform awarded us for ‘Exceptional Employee Experience Award.’We won CULTIMATE’s – 'BEST EMPLOYER BRAND AWARD'All these awards define Tru KKer as a startup with ‘REAL HUSTLE’ and complement our ‘People Oriented Culture’ and commitment for ‘Workplace Excellence’.<br>Our Vision: To be the most reliable partner in the freight ecosystem powered by technology & sustainability. Our Mission: To provide cost-efficient freight solutions by organizing and digitizing the fragmented ecosystem. Our Values:Carry Tru KKer’s Passion and Hunger in Heart. Always Keeping the customer first. Respect for accountability. Honor diversity and inclusion. Always being cost-effective. Hustle with honesty.<br>What we have for you on board. Competitive salary and benefits package. Opportunity to work in a dynamic and fast-growing industry. Play a key role in shaping the success of the company in the Middle East region. Continuous learning and development opportunities. Gain direct mentorship from visionary C-suite leaders in our dynamic environment. Embark on our thrilling IPO journey, shaping the future of Logistics. Diverse and inclusive work environment.
Job Purpose Lead the development and successful implementation of the Treasury and Corporate Finance strategy for ARDARA, ensuring appropriate governance, risk management, financial liquidity and optimal capital structure. Develop strategic relationships with banks and financial institutions, manage short- and long-term financial plans and drive efficient sourcing and utilization of funds in a manner consistent with ARDARA’s strategic direction.<br>Key Accountabilities Job-Specific Accountabilities Treasury & Cash Management Monitor ARDARA’s cash positions and drive the development of periodic financial reports on cash positions, liquidity statements and the projects versus budgets in coordination with the Head of Finance to provide the leadership informed updates on cash positions of ARDARA. Plan, monitor and manage the efficient sourcing and utilization of cash in a manner consistent with ARDARA’s objectives and strategic direction. Lead and manage day-to-day treasury activities and oversee planning and management of ARDARA’s cash flow and financial resources to meet financial obligations of ARDARA. Lead the preparation of cash flow projections to facilitate planning for adequate liquidity to meet major financial requirements of ARDARA considering general activities and major projects. Build and maintain working relationships with banks and oversee provision of bank related activities including opening/ closing banks accounts to ensure smooth banking services are attained at an organizational level. Manage payment process in line with organizational policies, including payments to suppliers and employees and for settlement of tax liabilities. Introduce digitization and utilize advance tools for banking transactions like H2H payments and auto reconciliation through MT940 files. Negotiate with banks on interest rates particularly for fixed deposits to ensure ARDARA receives highest possible ROI on its fixed cash deposits. Monitor the macroeconomic conditions that impact foreign exchange rates and manage ARDARA’s foreign currency exposure and foreign currency payments as needed, in line with ARDARA’s overall risk appetite. Direct the preparation of periodic financial reports on cash positions, liquidity statements, and the variation of cash positions from budgets to provide the senior leadership with updates on the cash position of ARDARA. Manage the insurances of the company including renewals and coordination with insurance broker Corporate Finance Develop and deliver corporate and project financing strategies in coordination with relevant functions including:Capital raising activities, including development of funding strategy, preparation of Bank Models and Investment Memorandum. Evaluate third party financing proposals and lead finance negotiations, deal pricing all the way through execution, security packages and CPs closing and coordinate with lenders to meet shareholder Treasury/Global Capital and ARDARA requirements. Execution and Debt service management and ensure compliance with loan documentation and debt covenants. Oversee the shareholder equity drawdown process and reporting. Evaluate the financial requirements of projects to identify potential future needs and improvement required - Perform regular evaluation of the corporate financial structure of ARDARA and identify funding structures, options, and sources of capital in relevance to ongoing plans and projects and provide relevant reports to the leadership to enable decision-making. Investment Appraisals/ Capital Budgeting oversight - Review and analyze financial models / business plans prepared by the business units and provide relevant recommendation to leadership on funding capacity. Oversee the annual project/asset valuation/s for IFRS impairment review and liaise with external audit and internal teams to finalize the annual review. Formulation and delivery of the Medium and Long Term Financial Strategic Plan in line with the Business Plan Liaise with legal counsels about corporate financing service level agreements to safeguard ARDARA’s financial position and to prevent violations of covenants. <br>Job Requirements Minimum Qualification Bachelor’s degree in Finance and Accounting, Business Administration or equivalent from a recognized and accredited university. Relevant Professional Qualification (CTP, ACT, CFA, CA, ACCA, CPA, CMA, CIMA) Master’s degree in Finance and Accounting, Business Administration or equivalent from a recognized and accredited university is desirable. Experience15+ years of professional experience in Treasury and Corporate Finance in a fast-paced and dynamic environment including within a Real Estate development / asset management organization. Developing and implementing Funding Strategies including Debt raisings, preferably in a Real Estate Development environment A proven track record of deploying forward-looking operational and other treasury methods. Knowledge of Treasury Management System (TMS) and its implementation. Comprehensive working knowledge of governing bodies, committees, and regulatory organizations for the development sector within KSA.
Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead. What You'll DoDevelop and execute brand marketing strategies to grow awareness and influence in the Saudi market. Lead the marketing team in planning and delivering integrated marketing campaigns across digital, content, PR, and offline channels. Analyze market trends and consumer behavior to optimize marketing plans and drive business growth. Manage cross-functional collaboration and develop strategic partnerships to ensure consistent branding and alignment with company-wide strategy. Guide and develop team members to enhance overall team capability and execution efficiency. Leverage AI tools to support daily analysis and strategy formulation, improving output quality and operational efficiency. What We Need From You A bachelor's degree or higher in Marketing, Communications, or a related field. Ten or more years of marketing or brand management experience, with international brand localization expertise. A proven track record of leading large-scale marketing projects that delivered significant growth. Strong team management skills with experience leading teams of three or more people. Fluency in both English and Arabic with excellent communication and cross-functional collaboration skills. Proficiency in using AI tools to support daily work, with a willingness to actively explore AI applications in business scenarios. What Makes This Role Exciting Shape the brand presence of a leading global delivery platform in one of the most dynamic markets in the Middle East. Lead with high autonomy, owning brand building and market expansion direction for the Saudi market. Thrive in an AI-powered work environment equipped with advanced tools that accelerate both your output and career development. Why Join Keeta1. Join a Leading Global Delivery Platform With Massive Impact As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. This is a business that's constantly evolving, adapting, and expanding. We don't just think globally; we act on it, building solutions that resonate worldwide. By joining Keeta, you'll shape the future of delivery—with Meituan's established platform and unparalleled expertise behind you—and see your impact reach communities across the globe.2. Accelerate Your Growth With Unbounded Opportunities With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. From winning a city to expanding across the country—this is where careers accelerate. You'll embrace the intensity of a startup-like environment to pioneer what's never been done. Expect continuous learning with curiosity, real ownership, and the space to innovate creatively. Every milestone unlocks new possibilities for you—each more ambitious than the last.3. Collaborate With a Dynamic, Diverse Team of Top Talent At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head-on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. This energy fuels how we work: dare to dream, eager to improve, and always focused on what moves us forward. For us, true progress lies where efficiency meets collaborative breakthroughs. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional.
Qiddiya is looking for someone who can provide strategic leadership, governance, and operational direction for all Security and Logistics functions supporting construction, infrastructure, and project activities across Qiddiya developments. The role is responsible for overseeing day-to-day security operations, command center activities, access control, permit governance, contractor compliance, incident management, emergency preparedness, and stakeholder engagement to ensure safe, secure, and uninterrupted project execution.<br><br>The position plays a key role in driving operational excellence through continuous improvement, process optimization, performance management, and digital transformation initiatives. It is accountable for strengthening governance frameworks, enhancing service delivery, improving operational efficiency, and ensuring the protection of people, assets, and infrastructure while supporting the successful delivery of project objectives and organizational priorities.<br><br>Key Responsibilities<br><br> Security Operations Develop and implement construction security strategies, policies, procedures, and operating standards Oversee site security operations across construction zones, project areas, logistics routes, and key access points Manage security service providers, guard force operations, and specialized security contractors Conduct risk assessments and implement mitigation measures to protect personnel, assets, equipment, and infrastructure Lead incident management, investigations, escalation, and emergency response coordination Ensure compliance with corporate security standards, regulatory requirements, and approved project security plans Monitor access control systems, surveillance systems, command center outputs, and physical security infrastructure Collaborate with government authorities, emergency services, contractors, and relevant stakeholders on security matters Logistics Security & Operational Coordination Engage with logistics planning and execution teams to support project schedules and operational requirements Oversee secure movement of construction materials, equipment, and critical project assets Coordinate security requirements for transportation, warehousing, inventory control, and material movement activities Support safe and controlled access for contractor vehicles, delivery movements, buses, and project transportation activities Develop logistics security contingency plans to mitigate operational disruption, access constraints, and emergency scenarios Monitor logistics-related security performance and drive continuous improvement initiatives Command Center, Access Control & Permits Lead command center coordination, situational awareness, incident logging, escalation, and operational response tracking Govern workforce, vehicle, visitor, and contractor access processes in line with site procedures Oversee permit-related security controls and ensure alignment with project access requirements Track recurring access, permit, and compliance issues and provide corrective recommendations to management Vendor & Stakeholder Management Establish and maintain effective relationships with internal departments, contractors, delivery partners, and external stakeholders Support service agreements, call-off orders, scopes of work, and contracts related to security and logistics services Monitor contractor and vendor performance against agreed KPIs, service levels, and compliance requirements Resolve operational issues affecting project delivery, security performance, logistics flow, or stakeholder requirements Compliance, Risk & Governance Ensure compliance with relevant laws, regulations, corporate security directives, transportation requirements, and project procedures Maintain health, safety, environmental, and quality standards within security and logistics operations Implement governance frameworks for construction security, contractor compliance, access control, and logistics operations Develop and maintain security and logistics risk registers, issue trackers, action logs, and reporting mechanisms Financial & Performance Management Develop, monitor, and manage budgets related to security and logistics operations Monitor operating costs, service provider utilization, manpower deployment, and efficiency opportunities Establish KPIs, performance dashboards, and reporting routines to support management oversight Prepare executive reports, decision papers, operational updates, and recommendations for senior leadership Leadership & Team Development Lead, mentor, and develop security and logistics professionals across assigned areas of responsibility Build a high-performance culture focused on safety, accountability, discipline, collaboration, and operational excellence Set team objectives, monitor performance, provide guidance, and support capability development Promote knowledge sharing, lessons learned, and consistent ways of working across departments and project locations<br><br>Requirements<br><br>7+ years of experience in security operations, construction security, logistics, infrastructure, operations, or major project environments4+ years of leadership experience managing multidisciplinary teams, contractors, and service providers Demonstrated experience supporting large-scale construction, infrastructure, masterplan, or giga-project developments Proven experience managing outsourced security contracts, third-party logistics providers, and contractor performance Experience in emergency response, crisis management, operational readiness, and incident investigations Experience working with government authorities, regulatory agencies, emergency services, and senior stakeholders is preferredprotecting project continuity and site safety Bachelor's degree in Security Management, Logistics, Supply Chain Management, Engineering, Business Administration, or a related field Professional certifications are highly desirable, such as CPP, PSP, PMP, CSCP, CISM, or equivalent
TANMIAH Foods Company (TFC), part of Al Dabbagh Group, is a leading manufacturer and distributor in the food and agriculture sector, established in 1962. TFC aims to expand its international presence while enhancing its logistics network and product offerings. Join us where innovation, growth, and sustainability drive your career forward in the food and agriculture industry.<br>Job Purpose: To lead organization development initiatives by defining organization design direction, developing workforce planning and job architecture frameworks, and ensuring effective execution of organization structure and capability interventions that improve organizational efficiency, role clarity, and alignment with business strategy.<br>Key Responsibilities Corporate Strategy Translate business strategy and growth plans into organization design principles and workforce direction to ensure alignment between structure and strategic priorities. Provide strategic advisory to the CHRO and senior leadership on operating models, organization effectiveness, and structural optimization. Support long-term workforce planning by aligning organization design with business expansion and transformation requirements. Functional Planning Develop and maintain an annual organization development roadmap covering organization design, workforce planning, job architecture, and culture initiatives. Define detailed timelines, milestones, and deliverables for all OD programs and interventions. Plan resource requirements and stakeholder involvement for successful execution of OD initiatives. Functional Management Organization Design & Structure Design and refine organization structures to ensure scalability, efficiency, and alignment with business strategy. Define clear reporting lines, spans of control, and functional accountability across the organization. Job Architecture & Job Evaluation Develop and maintain job architecture frameworks including job families, job levels, and grading structures. Lead job evaluation exercises using recognized methodologies (e.g., Korn Ferry / Hay) to ensure internal equity and consistency. Ensure all roles have clearly defined job descriptions aligned with organizational standards. Workforce Planning & Optimization Develop workforce planning models to assess current and future workforce requirements. Analyze manpower utilization and recommend optimization initiatives to improve efficiency and cost effectiveness. Support business units in identifying workforce gaps and defining hiring or restructuring needs. Competency Framework & Organizational Capability Ensure alignment of competencies with organizational values, strategy, and role requirements. Support integration of competency frameworks into talent management and development processes. Operational Management Maintain organization structures, job descriptions, and workforce data within HR systems (e.g., SAP Success Factors). Ensure accuracy, consistency, and governance of all organization-related documentation and data. Leadership / People Management Lead and manage the OD team by setting clear objectives, monitoring performance, and providing continuous feedback and coaching. Build team capability in organization design, job evaluation, and workforce analytics. Foster a culture of accountability, collaboration, and continuous improvement within the team. Stakeholder Management Collaborate with business leaders and HR Business Partners to understand organizational needs and deliver tailored OD solutions. Facilitate discussions with senior stakeholders on organization design, workforce planning, and role clarity. Support stakeholders during implementation of organization changes and restructuring initiatives. Health, Safety, & Environment (HSE) Ensure all organization development activities comply with internal governance standards, policies, and regulatory requirements. Maintain quality and consistency in organization design frameworks and processes.<br>Essential Requirements Desired (Preferred) Attributes Educational Qualification(s) Bachelor’s degree in human resources, Business Administration, Organizational Psychology, or related field. Master’s degree (MBA / Organizational Development / HR) is highly preferred. Preferred Certification(s) Chartered Institute of Personnel and Development CIPDJob Evaluation Certification (Korn Ferry / Hay) Organization Development / HR Strategy certifications Knowledge & Experience5 – 10 years of progressive experience in Organization Development, HR Consulting, or Strategic HR roles. Proven experience in organization design, job architecture, and workforce planning in a medium to large organization. Exposure to HR systems (e.g., SAP Success Factors) and organizational data management is required. Hands-on experience in job evaluation methodologies (e.g., Korn Ferry / Hay) and grading frameworks. Experience in transformation projects, restructuring, or operating model design is highly preferred. Skills Strong understanding of organization design principles and operating models Expertise in job architecture, grading, and job evaluation frameworks Workforce planning and manpower analytics capability Ability to analyze organizational data and derive actionable insights. Strong stakeholder management and influencing skills. Excellent communication and presentation skills Project management and execution capability<br>Job Details: Job Duration: 11/8/2026 11/9/2026Workplace location: Riyadh Application Method: Application by Liked InWorking Hours: 40Job Benefits: Competitive Salary Packages, Comprehensive Health Insurance (Employee / Family), Employee Discounts on Company Products, Supportive & Inclusive Work Environment, Paid Annual Leave & Public Holidays.
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>To lead Hunger Station’s top-of-the-funnel brand strategy, holistic in-app visual identity, and end-to-end media planning and execution, driving top-of-mind awareness and robust brand health.<br><br>Key Accountability Areas And Activities<br><br>Brand Strategy & Governance:<br><br>Lead the proactive development of the holistic brand experience, seasonal direction, and identity governance across all customer touchpoints. Oversee the app's overall look and feel, ensuring seamless transformation during key seasonal moments (e.g., Ramadan splash screens, app themes, and tiles). Ensure consistent alignment with the Product team so that no new feature (e.g., HRewards) is launched without a defined identity and clear usage guidelines. Align brand priorities with Food Marketing, QC Marketing, and other functions to ensure campaigns collectively strengthen a consistent Hunger Station brand. <br><br>Media Planning & Execution<br><br>Translate campaign goals into clear media objectives, KPIs, targeting strategies, and channel roles tailored to specific audience conversion journeys. Ensure rigorous campaign tracking requirements, including deep links, attribution frameworks, and naming conventions, are properly established for accurate evaluation. Evaluate the overall media mix to identify relevant placement opportunities, challenging agency recommendations to ensure efficiency and clear rationale. Build stronger media best practices across the team, establishing campaign setup standards, tracking checklists, and performance benchmarks. <br><br>Performance Monitoring & Analytics<br><br>Monitor key brand-health indicators, including top-of-mind awareness (TOM), consideration, brand preference, sentiment, and share of voice. Monitor campaign performance and budget run rates closely to identify underspending, overspending, or unusual spikes, taking immediate corrective action. Analyze campaign results beyond topline metrics, translating findings into actionable optimization recommendations and future communication strategies. <br><br>Agency Management<br><br>Manage relationships with media agencies assertively to maintain execution quality, resolve issues quickly, and ensure campaigns are launched accurately and on time. Identify clear execution processes to reduce split ownership and avoid long back-and-forth delays during campaign setups. <br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary. <br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values. <br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives. <br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. <br><br>Qualifications<br><br>8 -10 years of relevant experience in brand management, integrated marketing, and media planning. Strong understanding of media budget splits, deep-linking, attribution modeling, and full-funnel activation strategies. Proven experience in tracking and optimizing brand health metrics (TOM, BP, BL, Brand Recall). Demonstrated ability in assertive agency management and improving execution efficiencies. Bachelor’s degree in Marketing, Business Administration, or a relevant field is required. Master’s degree is preferred.
Job Purpose<br>To lead the Materials Management function across procurement, material planning, inventory control, and warehouse operations, ensuring the timely and cost-effective availability of raw materials, production consumables, spare parts, and operational supplies required for uninterrupted steel manufacturing operations.<br>The role is responsible for optimizing procurement costs, inventory levels, supplier performance, warehouse efficiency, and working capital while maintaining full compliance with approved policies, technical specifications, quality requirements, and applicable Saudi regulations.<br>Key Responsibilities<br>Develop and implement the Materials Management strategy in alignment with the company’s production plans and business objectives. Lead Procurement, Warehousing, Inventory Control, and Materials Planning activities. Ensure the continuous availability of raw materials, production consumables, maintenance spare parts, safety stock, and critical operational supplies. Coordinate with Production, Maintenance, Engineering, Quality, Finance, and Planning teams to forecast material requirements and prevent production interruptions. Manage local and international sourcing, supplier qualification, tendering, commercial evaluation, negotiations, and purchase-order execution. Negotiate competitive contracts and long-term supply agreements while maintaining required quality, delivery, and commercial standards. Establish material requirement planning, reorder levels, safety-stock parameters, and critical-spares classifications. Optimize inventory levels and working capital while reducing shortages, excess inventory, slow-moving items, and obsolete stock. Ensure warehouse efficiency, proper material handling, preservation, storage conditions, stock accuracy, and compliance with health and safety requirements. Implement regular cycle counts and physical inventory audits and investigate stock variances. Monitor supplier quality, delivery performance, lead times, commercial compliance, and supply-chain risks. Develop alternative suppliers and contingency plans for critical materials and spare parts. Ensure all purchased materials meet approved technical specifications and quality standards in coordination with the relevant departments. Prepare and manage the annual procurement and materials budget. Strengthen internal controls, approval authorities, segregation of duties, and procurement governance. Drive the effective use of ERP and material management systems, preferably SAP, including MRP, purchasing, inventory, and warehouse modules. Develop departmental KPIs and submit regular performance and risk reports to the Chief Executive Officer. Lead, coach, and develop the Materials Management team and promote accountability, efficiency, and continuous improvement.<br>Key Accountabilities Continuity of material supply to production and maintenance. Procurement cost optimization and budget compliance. Inventory accuracy and stock availability. Reduction of excess, obsolete, and slow-moving inventory. Efficient management of critical spare parts. Supplier performance and supply-risk management. Warehouse productivity, safety, and material preservation. Compliance with procurement policies and approval authorities. Optimization of inventory-related working capital.<br>Qualifications Bachelor’s degree in Supply Chain Management, Industrial Engineering, Mechanical Engineering, Business Administration, or a related field. A master’s degree is preferred. Professional certification such as CIPS, CPSM, CSCP, or equivalent is an advantage.<br>Experience<br>Minimum of 12–15 years of progressive experience in materials management, industrial procurement, warehouses, or supply-chain operations. At least 5 years in a senior managerial or leadership position. Strong experience within steel, metals, heavy manufacturing, mining, cement, petrochemicals, or a comparable process-manufacturing environment. Demonstrated experience in managing industrial materials, maintenance spare parts, critical supplies, and large-scale warehouses. Experience in local and international sourcing and contract negotiation. Previous experience working in Saudi Arabia or the GCC is preferred.<br>Technical Competencies Industrial Procurement and Strategic Sourcing Materials Requirement Planning — MRPWarehouse and Inventory Management Maintenance, Repair and Operations Materials — MROCritical Spare-Parts Management Supplier Qualification and Performance Management Contract and Commercial Negotiation Cost Reduction and Value Analysis Inventory and Working-Capital Optimization Procurement Governance and Internal Controls Supply-Chain Risk Management ERP and SAP Materials Management Budgeting, Reporting, and KPI Management Leadership Competencies Strategic and Commercial Thinking Strong Decision-Making Leadership and Team Development Negotiation and Influencing Cross-Functional Collaboration Problem-Solving and Risk Management Integrity and Accountability Operational Excellence Results Orientation<br>Key Performance Indicators<br>Material Availability Rate Production Downtime Caused by Material Shortages Supplier On-Time Delivery Procurement Cost Savings and Cost Avoidance Inventory Accuracy Inventory Turnover Stock-Out Rate Critical Spare-Parts Availability Slow-Moving and Obsolete Inventory Value Purchase Requisition-to-Order Cycle Time Warehouse Productivity and Utilization Supplier Quality and Rejection Rate Procurement Budget Compliance Working-Capital Improvement Working Conditions The position is based full-time at the manufacturing plant in Yanbu Industrial City Regular presence within production, warehouse, maintenance, and material-receiving areas is required. The role may require travel for supplier visits, inspections, negotiations, and qualification activities.
About company At Basamh Group, our mission is to grow people and companies, empowering individuals and fostering collaborative relationships to achieve sustainable success. With over 75 years of experience, we have built a diverse portfolio of companies that drive innovation and deliver consumer-focused solutions. Basamh Trading Company leads in retail distribution, Goody Co specializes in marketing and brand building, Specialized Food Services excels in HORECA distribution, and Thokoman Foods, our manufacturing company based in South Africa, ensures high-quality production. Together, these entities form a robust ecosystem dedicated to building powerful brands and services across the MEA region.<br>Guided by our core values of true ownership, passion to grow, transparency and family spirit, we are committed to establishing long-term partnerships with our people and all those we work with. Headquartered in Jeddah, Saudi Arabia, we strive to be a leading, innovative brand builder and distributor, staying true to our purpose and values as we continue to strengthen and expand our network. Through this commitment, we aim to build a legacy for home grown successes, inspiring generations of future leaders to come.<br>Job Overview To lead strategic market research and intelligence efforts to inform business-critical decisions and fuel innovation within the fast-moving consumer goods (FMCG) environment of a trusted and established food brand in Saudi Arabia.<br>Key Responsibilities1. Innovation Research & NPD Testing Lead cross-functional research initiatives to uncover unmet consumer needs, category white spaces, and innovation opportunities. Design and oversee robust concept testing, product testing, and volumetric forecasting for new product development (NPD). Drive end-to-end packaging research, from design assessment to shelf performance analysis. Utilize qualitative and quantitative research methods, ensuring outputs directly inform pipeline decisions. Spearhead digital trend scouting to monitor emerging ingredients, product formats, and culinary movements relevant to the GCC market. Facilitate co-creation workshops and design sprints with consumers, chefs, or trade partners. Serve as the senior liaison for Goody Culinary Solutions (GCS), embedding actionable insights into foodservice innovation strategies.2. Market Intelligence & Strategic Foresight Develop a future-focused insight framework that integrates data from multiple sources (Global Data, Kantar, Nielsen, Euromonitor, etc.). Synthesize market, category, and macroeconomic trends into strategic insights that guide the brand’s portfolio and marketing strategies. Evaluate the impact of local and global socio-cultural trends on consumer behavior and preferences in Saudi Arabia and the GCC.3. Business Strategy & Influence Partner with the brand, marketing, R&D, and commercial teams to ensure insights shape strategic planning and resource allocation. Challenge business assumptions and drive strategic conversations by presenting data-backed viewpoints. Build compelling narratives that connect insights to business implications and innovation roadmaps.4. Research Excellence & Governance Lead end-to-end research project execution—from scope definition and agency selection to insight activation. Vet and manage third-party research vendors to ensure quality, timeliness, and cost-effectiveness. Continuously evaluate and refine research methodologies, ensuring relevance and business impact. Ensure insights function adheres to ethical research practices and aligns with internal compliance protocols.5. People Leadership & Capability Building Mentor junior team members and elevate internal research capabilities through coaching and knowledge sharing. Champion a consumer-centric mindset across the organization by embedding insight-led decision making in key processes. Organize insight-sharing forums and cross-functional learning sessions to drive organizational curiosity.<br>Minimum Requirements6–8 years of progressive experience in consumer insights, market research, or strategic planning, preferably within FMCG or the food industry. Proven track record of delivering actionable insights and influencing senior stakeholders. Strong experience working with both traditional and digital research methodologies. Bachelor’s degree in Marketing, Business Administration, Economics, Psychology, or a related field. Advanced degrees (MBA, Master’s in Consumer Behavior or Market Research) are a plus<br>Working Environment At Basamh Group, we pride ourselves on attracting talented individuals by offering dynamic and rewarding professional opportunities that inspire growth and innovation. We are deeply committed to fostering a culture of growth by supporting continuous development through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive. We ensure our people contribute to our collective success while finding fulfillment and pride in being part of the Basamh Group family.
Responsibilities<br>Byte Plus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the Byte Plus Team, you help enterprise customers build what's next for their business. Leveraging Byte Dance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission. <br> <br>Responsibilities<br>- Strategic Ecosystem Development: Build and manage a high-performing network of channel partners, resellers, and strategic alliances to accelerate the adoption of AI image and video solutions.<br>- Partner Onboarding & Enablement: Identify, recruit, and empower new partners—including agencies, System Integrators (SIs), media firms, and cloud providers—to ensure they are fully equipped to sell Byte Plus solutions.<br>- Collaborative Revenue Growth: Lead co-selling initiatives with partners into enterprise and public-sector accounts, actively opening new business relationships and driving partner-led revenue.<br>- Market-Leading Solution Positioning: Effectively position Byte Dance AI models as a scalable, cost-effective alternative to traditional video production to disrupt existing industry workflows.<br>- Pipeline & Performance Ownership: Take full accountability for pipeline creation and revenue growth, ensuring a consistent flow of opportunities through established and new routes to market.<br>- Own end-to-end partner lifecycle: recruitment, onboarding, enablement, and performance management<br>- Build joint go-to-market plans with cloud partners to generate and accelerate pipeline for public cloud customers<br>- Collaborate with internal sales and pre-sales teams to co-sell and close partner-sourced opportunities<br>- Track partner KPIs, MDF utilization, and contribution to revenue targets<br>- Represent the company at partner events, QBRs, and executive engagements<br><br>Qualifications<br>Minimum Qualification(s)<br>- Experience: Proven track record in B2B technology sales, partnership development, or channel management, with a demonstrated ability to build new routes to market from the ground up.<br>- Domain Expertise: Strong understanding of AI, digital media, or cloud-based solutions.<br>- Strategic Influence: Ability to influence stakeholders without direct authority and thrive within complex, ecosystem-driven sales models.<br>- 5+ years in channel sales, alliances, or partner management.<br>- Proven track record of building and scaling cloud partnerships.<br>- Strong commercial acumen with the ability to structure joint business cases.<br>- Excellent stakeholder management skills across partner and internal teams.<br> <br>Preferred Qualification(s)<br>- Market Sector Expertise: Experience selling through partner networks into enterprise, government, startup, or AI-native business environments.<br>- Industry Insight: Deep familiarity with the broader AI, media, advertising, or Mar Tech ecosystems.<br>- Domain Expertise: Specific experience with Generative AI (Gen AI) is considered a significant asset.<br>- Experience in cloud or Saa S.<br>- Hyperscaler experience is a strong plus.<br>- Based in or familiar with the target market (Gulf/MENA experience).<br><br>About Us<br>Founded in 2012, Byte Dance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including Tik Tok, Lemon8, Cap Cut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, Byte Dance has made it easier and more fun for people to connect with, consume, and create content.<br><br><br>Why Join Byte Dance<br>Inspiring creativity is at the core of Byte Dance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.<br>As Byte Dancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br>Diversity & Inclusion<br>Byte Dance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Byte Dance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Purpose Statement:To manage and oversee day-to-day HR operations, employee services, government relations activities, and the company’s Taskforce workforce requirements. The role ensures that HR operational services are delivered efficiently, employees’ legal and employment documentation remains valid, government regulations are properly implemented, and rented manpower is planned, mobilized, monitored, and controlled in line with approved business requirements, budgets, contracts, and company policies.<br>Roles & Responsibility:1. Manage the daily HR operations and employee services activities, ensuring timely and accurate delivery of services across the company.2. Oversee government-related transactions, including the issuance, renewal, and maintenance of Iqamas, visas, work permits, licenses, employee documents, and other required official documentation.3. Maintain effective relationships with relevant government authorities, embassies, service providers, and external agencies.4. Ensure that all HR operational and government-related activities comply with Saudi labor regulations, governmental requirements, company policies, and approved procedures.5. Develop, review, and implement HR operations policies, procedures, service standards, and internal controls.6. Monitor the validity and status of employee-related documents and ensure renewals are completed within the required timelines.7. Oversee the authentication and attestation of employee qualifications and official documents through the relevant authorities.8. Manage employee onboarding and offboarding operational requirements, including documentation, government registration, identification cards, access requirements, and clearance coordination.9. Act as the focal point for the company’s Taskforce manpower requirements, in coordination with business units, HR Business Partners, Talent Acquisition, Finance, Procurement, and approved manpower suppliers.10. Review Taskforce manpower requests to confirm the business justification, required headcount, duration, location, job category, approved budget, and necessary approvals before initiating the sourcing or mobilization process.11. Consolidate Taskforce requirements across all business segments and prepare short-term and long-term manpower plans based on operational demand, seasonal requirements, projects, employee shortages, and approved workforce plans.12. Coordinate with Procurement and approved manpower suppliers regarding quotations, contracts, manpower availability, mobilization timelines, replacement conditions, and agreed service levels.13. Monitor the mobilization, deployment, transfer, replacement, and demobilization of rented employees to ensure alignment with approved requests and operational requirements.14. Ensure that all rented employees have valid legal documents, medical insurance, required qualifications, licenses, training, uniforms, and site access before deployment.15. Maintain accurate Taskforce employee records, including supplier details, assigned department, location, job title, start date, contract duration, cost, attendance, and employment status.16. Monitor Taskforce attendance, overtime, absenteeism, performance, conduct, and supplier compliance in coordination with the respective business units.17. Validate Taskforce invoices, attendance records, headcount, overtime, and contractual charges before submission to Finance for payment.18. Monitor Taskforce utilization and costs against approved budgets and identify unnecessary manpower, underutilization, excess deployment, or opportunities for cost optimization.19. Coordinate the replacement or removal of rented employees who do not meet operational, performance, conduct, legal, or safety requirements.20. Prepare periodic reports and dashboards covering HR operations performance, government transactions, Taskforce headcount, supplier performance, utilization, cost, vacancies, mobilization status, and contract expiry.21. Establish and monitor service-level agreements and key performance indicators for HR operations and Taskforce service providers.22. Conduct regular supplier performance reviews and recommend corrective actions, contract improvements, or alternative manpower solutions when required.23. Support business continuity by ensuring the timely availability of Taskforce employees during seasonal operations, peak periods, urgent requirements, and special projects.24. Evaluate the performance of assigned employees, provide coaching and guidance, address performance gaps, and support their development.25. Assign work, establish priorities, monitor team performance, and ensure that all HR operations activities are completed accurately and within agreed timelines.26. Identify opportunities to automate and improve HR operations processes, employee services, government transactions, Taskforce monitoring, reporting, and data accuracy.<br>Qualifications:Master / bachelor’s degree in business administration, Human Resources, or relevant field.<br>Years of Experience:6 – 7 Years<br>Knowledge, Skills & Abilities:• Strong knowledge of Human Resources Management theories, principles, and law.• Strong management and leadership Skills.• Strategic thinking and planning skills.• Strong problem solving and decision-making abilities.• Strong analytical and problem-solving skills.• Working under pressure and multi-task and meet deadlines.• Self-motivation, excellent organizational• Strong Ability in writing KPI’s for the Department• Able to build strong, healthy relationship with all kinds of people, at all levels.• Strong knowledge of Microsoft Office Suite of applications.• Must be Internet savvy and experienced in mining online databases.•Demonstrated ability to function/recruit on a global, multi-location level.
About Us<br><br>About Us<br>Keeta, the international subsidiary of global delivery leader Meituan, is driven by a clear mission: We help people eat better, live better. Building on our parent company's 16 years of technological and operational expertise mastered in China, we are leading a global transformation in food and consumer product delivery. Since our start in 2023, Keeta has focused on creating value for every part of the communities we serve. We provide a reliable experience for consumers, enhance technology and operations for restaurants, and create more earning opportunities and greater safety for courier partners. This commitment to shared progress drives our journey from Hong Kong, China, across the Middle East and into Brazil, with the world ahead.<br>What You'll Do<br>• Develop and execute consumer communications strategies that support business objectives, campaigns, and brand positioning.<br>• Lead the planning and execution of product launches, partnerships, seasonal campaigns, and corporate announcements from a consumer communications perspective.<br>• Build and maintain strong relationships with consumer, lifestyle, technology, business, and trade media across Saudi Arabia.<br>• Identify storytelling opportunities that showcase Keeta's impact on consumers, merchants, riders, and local communities.<br>• Develop press materials including press releases, media pitches, Q&As, key messages, briefing documents, and spokesperson talking points.<br>• Manage media inquiries and support interviews, media briefings, and press events.<br>• Partner closely with Marketing to ensure earned media complements paid and owned campaigns.<br>• Work with Social Media and Content teams to maximize communications opportunities across owned channels.<br>• Monitor media trends, competitor activity, and the broader food delivery landscape to identify opportunities and potential risks.<br>• Manage communications agencies to ensure high-quality execution, reporting, and delivery against agreed KPIs.<br>What We Need From You<br>• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.<br>• 6–8 years of experience in communications, public relations, or corporate affairs.<br>• Experience in consumer technology, e-commerce, food delivery, FMCG, retail, or digital platforms is highly preferred.<br>• Strong understanding of the Saudi media landscape with established relationships with key journalists.<br>• Excellent written and verbal communication skills in both English and Arabic.<br>• Experience managing PR agencies and cross-functional stakeholders.<br>• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.<br>• Comfortable working in a fast-paced, high-growth environment.<br>What Makes This Role Exciting<br>• Shape the communications strategy for one of Saudi Arabia's fastest-growing consumer technology brands.<br>• High visibility with senior leadership and cross-functional teams.<br>• Exposure to high-impact product launches, partnerships, and national campaigns.<br>Why Join Keeta<br>1. Join a Leading Global Delivery Platform With Massive Impact<br>As the driving force behind Meituan's global expansion, Keeta is delivering more than just food and goods, but real impact too. We believe in growth that lifts everyone: our people, our partners, and the communities we serve. With deep insights into global markets and a commitment to local innovation, we're uniquely positioned to seize high-growth opportunities while helping people eat better and live better. This is a business that's constantly evolving, adapting, and expanding. We don't just think globally; we act on it, building solutions that resonate worldwide. By joining Keeta, you'll shape the future of delivery—with Meituan's established platform and unparalleled expertise behind you—and see your impact reach communities across the globe.<br>2. Accelerate Your Growth With Unbounded Opportunities<br>With Keeta's global reach, your potential has no borders. You'll navigate diverse markets and cultures, developing both a global mindset and local expertise. Every project challenges you to create solutions that resonate worldwide, taking the business and your career further than you could imagine. From winning a city to expanding across the country—this is where careers accelerate. You'll embrace the intensity of a startup-like environment to pioneer what's never been done. Expect continuous learning with curiosity, real ownership, and the space to innovate creatively. Every milestone unlocks new possibilities for you—each more ambitious than the last.<br>3. Collaborate With a Dynamic, Diverse Team of Top Talent<br>At Keeta, you'll work with a team that thrives on collaboration. We tackle challenges head-on, driven by a shared determination to deliver results. Open debate and bold ideas are encouraged—because great solutions emerge when perspectives converge. This energy fuels how we work: dare to dream, eager to improve, and always focused on what moves us forward. For us, true progress lies where efficiency meets collaborative breakthroughs. With teammates from over 40 countries, we outthink the expected and outdeliver the exceptional.
<p>Core Responsibilities</p><p>Development Planning and Execution</p><p>Develop implementation approaches, delivery schedules, and execution activities for assigned developments in alignment with approved business objectives, development requirements, and asset positioning to achieve coordinated delivery and approved development outcomes. Manage development sequencing, integration activities, and delivery planning across assigned developments to maintain implementation timelines and achievement of approved development objectives. Present development and commercial input related to market requirements, demand considerations, and asset positioning to inform commercially viable and operationally sustainable development outcomes.</p><p>Development Lifecycle Management</p><p>Manage end-to-end development delivery for assigned developments spanning concept development, delivery coordination, handover, and operational readiness to achieve approved objectives, operational requirements, and opening milestones. Monitor development delivery performance for assigned developments to ensure delivery of approved quality, schedule, cost, and operational readiness targets. Ensure continuity and integration between development phases and delivery milestones to promote effective execution and consistent delivery outcomes.</p><p>Financial Management and Value Optimization</p><p>Evaluate feasibility assessments, financial evaluations, and business case inputs for assigned developments to inform investment evaluations, development decision-making, and commercial alignment requirements. Contribute to value optimization initiatives through scope alignment, commercial enhancement opportunities, lifecycle considerations, and delivery efficiencies to enhance long-term asset performance and development value realization. Ensure adherence to approved financial parameters, commercial controls, and investment requirements to maintain disciplined expenditure management and alignment with approved development objectives.</p><p>Development Governance and Assurance</p><p>Ensure compliance with organizational standards, governance requirements, development policies, and regulatory obligations to enable compliant development execution and effective risk management across assigned developments. Review governance submissions, approval requirements, and stage-gate activities for assigned developments to ensure adherence to approved priorities, development requirements, and organizational controls. Monitor governance compliance, reporting requirements, and development assurance activities to enable transparent decision-making, governance oversight, and timely escalation of development risks and issues.</p><p>Integrated Development Coordination</p><p>Manage coordination among planning, design, commercial, delivery, and operational workstreams for assigned developments to achieve integrated execution and effective management of development activities. Ensure effective collaboration among business units, central functions, consultants, contractors, operators, and delivery stakeholders to maintain alignment with development priorities and delivery requirements. Monitor development interdependencies, stakeholder interfaces, and sequencing requirements for assigned developments to enable integrated delivery, operational readiness, and effective execution.</p><p>Partner and Operational Integration</p><p>Manage engagement with tenants, operators, partners, brands, service providers, and internal stakeholders to achieve operational integration, tenant readiness, and activation readiness across assigned developments. Contribute development input to operational readiness, activation planning, and integration activities to maintain asset functionality, delivery alignment, and long-term operational requirements. Ensure operator, partner, brand, and service provider requirements are incorporated into development planning, design, and delivery activities to achieve asset functionality, activation readiness, and operational success.</p><p>Development Performance and Risk Management</p><p>Monitor development performance, delivery progress, and execution outcomes across assigned developments to promote achievement of approved development objectives, operational readiness, and delivery performance requirements. Manage development risks, mitigation actions, issue resolution activities, and recovery measures for assigned developments to minimize disruption and maintain delivery outcomes. Consolidate development reporting, performance monitoring information, and governance tracking activities for assigned developments to enable informed decision-making, performance oversight, and timely management intervention.</p><p>Specific Responsibilities :</p><p>Resort Core Retail Planning and Commercial Positioning</p><p>Develop retail planning approaches, commercial positioning recommendations, tenant mix recommendations, and development inputs for Resort Core developments to achieve approved retail strategies, customer experience objectives, and long-term commercial performance. Evaluate customer demand, market trends, retail categories, commercial opportunities, development requirements, and customer experience considerations to optimize retail offerings, tenant mix composition, and commercial sustainability for Resort Core developments. Present retail planning and commercial recommendations during development brief, master planning, and precinct planning activities to influence retail outcomes, customer experience objectives, and commercial viability. Ensure tenant mix recommendations, retail categories, and commercial positioning approaches contribute to a complementary retail ecosystem, destination objectives, customer experience expectations, and sustainable commercial performance.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p>Master s degree in Real Estate Development, Property Development, Retail Development, Urban Development, Business Administration (MBA), or a related field. Required: Bachelor s degree in Real Estate Development, Property Development, Urban Planning, Architecture, Construction Management, Engineering, Business Administration, or a related field. Professional certifications or memberships with recognized real estate, retail, development, construction, or project management institutes (e.g., RICS, ULI, PMI, CIOB, ICSC) are preferred. Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred. Analyzes operational data and information to support decision-making, identify issues, and contribute to improving processes and outcomes. Coordinates with internal stakeholders to support the effective execution of activities and ensure alignment across teams. Manages team activities and ensures accuracy, attention to detail, and quality in deliverables and operational outputs. Capable of managing retail development activities across Resort Core developments, including retail planning, commercial positioning, tenant mix integration, and customer experience considerations within mixed-use and destination development environments. In-depth knowledge of aligning retail development requirements with commercial objectives, market demand considerations, customer experience expectations, and long-term retail asset performance across integrated destination developments. Expertise in coordinating complex stakeholder environments and collaborating with host development teams, leasing and tenancy delivery functions, consultants, operators, commercial teams, and development partners. A minimum of 14 years of experience in retail development, mixed-use development, commercial real estate development, destination development, or integrated development environments, with relevant exposure in development management or development coordination roles, including relevant years in a managerial role. Demonstrated experience leading retail development initiatives, including retail planning, commercial positioning, tenant mix development, development integration, and leasing readiness across complex mixed-use, hospitality, entertainment, or destination development environments.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company description
<p><strong>Sia </strong>is a specialist Management Consulting firm born in Paris, France in 1999 and has grown into a global firm with over 3,000 employees and annual revenue exceeding $500m. Our culture is strongly oriented towards high-quality expertise and delivering excellent results and outcomes for our clients, which include a wide range of multinational companies. Testament to its success, <strong>Sia </strong>has shown double-digit growth every year since inception. </p><br>
<p><strong>Sia </strong>is a pioneer of Consulting 4.0, putting us at the forefront of the technology revolution, deploying augmented Consultants capable of leveraging emerging digital technology to enhance and improve their cognitive reasoning, analysis and planning. Supported by Augmented & Artificial Intelligence, Automation and Data Science we empower our clients to make the right decisions at the right time for the right reasons. </p><br>
<p>With our consultants representing 41 different nationalities, we are a highly diverse team spread across 48 offices in 19 countries. However, using innovative technologies such as our own in-house apps, social networks, and digital tools, we provide a truly integrated global service. </p><br>
<p><strong>Sia </strong>is an equal opportunities employer, committed to diversity, inclusion, and employee well-being. Our diversity and inclusion networks (local and global) contribute to a pipeline of initiatives to enhance employee quality of life and foster a caring environment to work in. </p><br>
<p>Employees are encouraged to contribute to these initiatives and drive positive change in the organisation across 5 pillars: Women@Sia, Multi-Ethnic, Well-being, and Environment. </p><br>
<p>In the Middle East, <strong>Sia </strong>provides expert advisory services on strategy & execution, innovation, operational performance & cost reduction, cyber & data security, efficient organisation, transformation & change management, HR performance, and IT performance. In addition to these services, Sia Institute, Sia Partners’ world-class international training arm, provides a wide range of learning programs and workshops with modules successfully delivered across various locations and sectors, particularly in the Middle East.</p><br>
<p><strong>Why join the Sia Village? </strong></p><br>
<p>Excellence | Entrepreneurship | Innovation | Teamwork | Care & Support | Employee Wellbeing</p><br>
<p>These are the six core values that guide all our actions. As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.</p><br>
<br>
<br><br>
Qualifications
<ul>
<li>Minimum 5 years of relevant project management experience</li>
<li>Prior experience in a management consulting environment is a must</li>
<li>Proven track record managing complex, multi-stakeholder projects in fast-paced environments</li>
<li>PMP certification (or equivalent, e.g. PRINCE2) is a must</li>
<li>Saudi National (mandatory)</li>
<li>Native Arabic speaker (mandatory); English fluency required</li>
<li>Strong stakeholder management, communication, and leadership skills</li>
<li>Ability to operate effectively under pressure across multiple concurrent engagements</li>
</ul>
<br><br>
Additional information
<p>Joining <strong>Sia </strong>means integrating into a globally recognized firm that fosters personal growth through our unique Sia Village concept, which promotes a community-driven culture reinforced by values of Excellence, Entrepreneurship, Innovation, Teamwork, Care & Support, and Employee Wellbeing, ensuring a fulfilling career path. </p><br>
<p>What a career at Sia offer you? </p><br>
<ul>
<li>Competitive compensation: an competitive salary and benefits package, benchmarked against the market to ensure the most competitive offers. </li>
<li>Entrepreneurial spirit: Join us on an entrepreneurial journey that not only fosters innovation but also empowers you to drive your own success. Dive into a culture where your ideas shape the future. </li>
<li>Tailored career advocacy program: Receive dedicated support designed to help you achieve your professional aspirations. Our program pairs you with mentors who provide actionable feedback, ensuring continuous progress and success in your career path.</li>
<li>Continuous growth: Engage with ongoing opportunities for learning and development, particularly in new and emerging topics. Stay ahead of the curve by continually advancing your knowledge and skills. </li>
</ul>
<p>Our Commitment to Diversity </p><br>
<p>At <strong>Sia</strong>, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. </p><br>
<p>We are guided by the pursuit of understanding and take pride in being able to provide meaningful solutions to our clients’ unique challenges. We bring our whole selves to work and strive to listen, observe, understand and be understood. </p><br>
<p>To learn more about our mission, values, and business sectors, please visit our website.</p><br>
<p>Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. </p><br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Role Summary:</b></span></p><br><p><span>Leading the cybersecurity and privacy program for SAFE. This role will involve developing and implementing security and privacy policies and procedures, managing security and privacy incidents, and ensuring compliance with relevant regulations and standards.</span></p><br><p><span><b>Main Responsibilities:</b></span></p><br><ul> <li><span>Develop and implement cybersecurity and privacy programs that align with business objectives and industry best practices.</span></li> <li><span>Manage and oversee SAFE security and privacy incident response program, including incident reporting, investigation, and resolution.</span></li> <li><span>Conduct risk assessments and vulnerability assessments to identify potential security and privacy risks and develop mitigation strategies.</span></li> <li><span>Develop and implement security and privacy policies and procedures, including data protection policies, access controls, and incident response plans.</span></li> <li><span>Stay up to date on emerging cybersecurity and privacy threats and trends and develop strategies to address them.</span></li> <li><span>Manage relationships with external vendors and partners to ensure compliance with security and privacy requirements.</span></li> <li><span>Provide guidance and support to employees on security and privacy issues, including training and awareness.</span></li> <li><span>Monitor and report on key cybersecurity and privacy metrics, including vulnerability assessments, security incidents, and compliance status.</span></li> <li><span>Ensure compliance with relevant security and privacy regulations and standards such as CITC, NCA, SAMA, SDAIA.</span></li> <li><span>Perform additional tasks as assigned.</span></li></ul><p><span><b>Managerial Accountability:</b></span></p><br><p><span><b>Human Capital Development</b></span></p><br><ul> <li><span>Create strategy, goals or plans for the team as appropriate, in alignment with SAFE goals.</span></li> <li><span>Set priorities and manage workload for self and staff.</span></li> <li><span>Recognize training needs and ensure that staff gain needed skills.</span></li> <li><span>Create strategy, goals or plans for the team as appropriate, in alignment with SAFE goals.</span></li></ul><p><span><b>Required Qualifications:</b></span></p><br><ul> <li><span>Minimum bachelor’s degree,</span><span>Cybersecurity, Computer Science, Information Technology, or a related field.</span></li> <li><span>10+ years of experience in various roles, including at least 3 years in a leadership role.</span></li> <li><span>CISSP, CISM, or CISA, are a plus.</span></li></ul><p><span><b>Leadership Competency:</b></span></p><br><p><span><b>Driving Success:</b></span></p><br><ul> <li><span>Translates SAFE vision and goals into clear, specific and achievable objectives. Takes control of projects, leading on key tasks and monitoring others to ensure they fulfil their roles effectively.</span></li> <li><span>Demonstrates belief in and personal commitment to SAFE vision and mission. Fulfils commitments while maintaining high levels of productivity and output for self and team.</span></li></ul><p><span><b>Building Relationships:</b></span></p><br><ul> <li><span>Builds an understanding of who key stakeholders are (including shareholders), their needs, drivers and constraints. Develop common understanding across widely competing needs.</span></li> <li><span>Interacts well with others, quickly establishing rapport and maintaining useful relationships with internal and external stakeholders for the benefit of the organization.</span></li></ul><p><span><b>Engaging Individuals:</b></span></p><br><ul> <li><span>Creates a team identity and shared purpose among team members. Articulates the vision for the future in a way to motivate others to action. Finds effective ways to empower individuals and help them succeed.</span></li> <li><span>Focuses on developing, coaching and mentoring talent to enhance skills, knowledge and abilities to improve individual and organizational performance.</span></li></ul><p><span><b>Core Competency:</b></span></p><br><p><span><b>Dependability:</b></span></p><br><ul> <li><span>Self-driven and acts proactively.</span></li> <li><span>Pursues goals with persistence and stamina, works on tasks thoroughly, ensuring accuracy and meeting standards.</span></li> <li><span>Maintains high levels of quality and effectiveness of work outputs and achieves outstanding results.</span></li></ul><p><span><b>Collaboration: </b></span></p><br><ul> <li><span>Collaborates constructively with people at all levels across the organization.</span></li> <li><span>Helps colleagues, always available to the team, and delivers on team commitments.</span></li> <li><span>Trusts the guidance and direction of colleagues and senior members of the team.</span></li></ul><p><span><b>Analytical Thinking:</b></span></p><br><ul> <li><span>Examines evaluates and analyses different types of information objectively. </span></li> <li><span>Spots trends and patterns, establishes key facts clearly and interprets numerical data effectively.</span></li> <li><span>Provides insights and identifies ways to improve things. Trusts your intuition about which methods will work best.</span></li></ul><p><span><b>Effective Communication:</b></span></p><br><ul> <li><span>Listens attentively and seeks to understand before being understood.</span></li> <li><span>Explains things clearly, articulates and presents information effectively and confidently.</span></li> <li><span>Challenges ideas effectively and presents persuasive arguments by presenting a strong case.</span></li></ul><p><span><b>Functional Competency:</b></span></p><br><p><span><b>Threat Analysis</b></span></p><br><p><span>Knowledge of structure, approach, and strategy of exploitation tools (e.g., sniffers, keyloggers) and techniques (e.g., gaining backdoor access, collecting/exfiltrating data, conducting vulnerability analysis of other systems in the network). Skill in the deep analysis of captured malicious code (e.g., malware forensics).</span></p><br><p><span><b>Vulnerability Assessment</b></span></p><br><p><span>Ability to identify systemic security issues based on the analysis of vulnerability and configuration data.</span></p><br><p><span><b>Data Privacy and Protection</b></span></p><br><p><span>Demonstrates knowledge of data privacy and protection infrastructure, standards, and procedures and engages with stakeholders to raise organizational data privacy and protection capability and awareness.</span></p><br><p><span><b>Incident Management</b></span></p><br><p><span>Demonstrates knowledge of incident categories, incident responses, and timelines for responses.</span></p><br><p><span><b>Cyber Risk Management </b></span></p><br><p><span>Demonstrates knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures to identify relevant threats and vulnerabilities, assess the potential threat’s impact, and develop mitigation plans.</span></p><br><p><span><b>Cyber Security Strategy & Governance </b></span></p><br><p><span>Leverage understanding of cybersecurity regulatory requirements, industry standards, and the national cybersecurity strategy to develop and enhance the SAFE cybersecurity strategy, governance model, and controls and ensure robust threat monitoring and incident management policies and procedures are in place.</span></p><br><p><span><b>Cyber Security Audit & Compliance</b></span></p><br><p><span>Ability to conduct security compliance audits to verify that information processes meet the security criteria (requirements or policy, standards, and procedures).</span></p><br><p><span><b>Data Analysis</b></span></p><br><p><span>Demonstrates knowledge of analytic tools and techniques for Network traffic, system artifacts, and infrastructure logs.</span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b> JOB PURPOSE</b></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li>
</ol>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company’s customer experience vision and business objectives.</span></li>
</ol>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li>
</ol>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li>
</ol>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li>
</ol>
<p> </p>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li>
</ol>
<p> </p>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li>
</ol>
<p> </p>
<p> </p>
<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li>
</ol>
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p>
<table class=\"MsoNormalTable\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\">
<tbody>
<tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\">
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> </td>
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> </td>
</tr>
<tr style=\"mso-yfti-irow: 1;\">
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p>
<p> </p>
<p> </p>
</td>
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p>
<p> </p>
<p> </p>
</td>
</tr>
<tr style=\"mso-yfti-irow: 2;\">
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p>
<p> </p>
<p> </p>
</td>
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p>
<p> </p>
<p> </p>
</td>
</tr>
<tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\">
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p>
<p> </p>
<p> </p>
</td>
<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p>
<p> </p>
<p> </p>
</td>
</tr>
</tbody>
</table>
<p> </p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p>
<ul style=\"margin-top: 0in;\" type=\"disc\">
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience & Loyalty</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM & Digital Channels</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing & Communications</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations & Field Teams</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT & Technology</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance & Risk</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management & Executive Leadership</span></li>
</ul>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p>
<ul style=\"margin-top: 0in;\" type=\"disc\">
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li>
</ul>
<p> </p>
<p> </p>
<p> </p></p>