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<h3 >About KBR, Inc. and the Role</h3>
<p >KBR, Inc. is a company driven by innovators and thinkers, united by the goal of improving the world responsibly and safely. We attract a diverse workforce and top global talent, with expertise thriving on creativity, resourcefulness, and collaboration. KBR is seeking a <strong >Static Technician III</strong> to join its team in <strong >Jubail, Eastern, Saudi Arabia</strong>. This is a full-time position critical to maintaining the integrity and functionality of industrial assets.</p> <h3 >Role Overview</h3>
<p >The Static Technician III is responsible for ensuring static equipment and piping systems are maintained in optimal condition. This role involves leading a team in the installation, maintenance, and repair of various static equipment and process piping systems, ensuring all operations comply with established procedures and safety standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Receive and execute work instructions, drawings, and specifications as provided by the Supervisor.</li>
<li >Lead and guide a team of Technicians in performing assigned tasks.</li>
<li >Utilize appropriate tools and equipment, including operating heavy-duty specialized tools from the Central tool room.</li>
<li >Operate basic machine tools such as grinders, power saws, drill presses, and threading machines.</li>
<li >Perform all installation and maintenance works in accordance with SATORP procedures and guidelines.</li>
<li >Carry out necessary testing, including Hydro and Pneumatic tests.</li>
<li >Obtain required work permits before commencing any work.</li>
<li >Maintain strict compliance with SATORP safety standards.</li>
<li >Consult with the Supervisor for any technical issues or guidance.</li>
<li >Ensure good housekeeping practices are maintained during and after job completion.</li>
<li >Achieve job completion to specified quality and schedule according to company standards and requirements.</li>
<li >Comply with all Safety, Health, and Environment standards and procedures.</li>
<li >Report all near misses, unsafe conditions, and acts promptly.</li>
<li >Attend scheduled Safety and Technical training sessions.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum of 4 years of experience in Oil & Gas maintenance for High School graduates.</li>
<li >Minimum of 2 years of experience in Oil & Gas maintenance for Diploma holders.</li>
<li >Hold a valid certification issued by a recognized third-party certification body or an accredited Saudi institute, attesting to the individual’s qualifications and competency to perform the works.</li>
</ul> <h3 >Required Skills and Attributes</h3>
<ul >
<li >Strong technical understanding of maintenance management in Oil & Gas Facilities.</li>
<li >Well-organized and proactive approach to work.</li>
<li >Excellent communication skills for effective team leadership and coordination.</li>
</ul> <h3 >Commitment to Safety and Operational Excellence</h3>
<p >This role demands a strong commitment to operational excellence and adherence to stringent safety protocols. The Static Technician III will operate within a framework that prioritizes safety, environmental protection, and continuous improvement through regular training and proactive reporting of incidents and unsafe conditions.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.<br>Key job responsibilities<br>• Help support daily management of department duties.<br>• Assign work to associates as required/needed to support workflow and daily production KPIs/goals.<br>• Conduct standup briefs, deliver associate feedback, conduct floor audits and vehicle inspections.<br>• Support in training and up-skilling new associates.<br>• Support with tracking, trending and reporting of departmental metrics by associates.<br>• Support in analyzing and understanding the reasons behind success and failure in meeting departmental delivery and FC KPIs/goals<br>• Tracking, reporting, maintenance of hours and schedules.<br>• Review and update Standard Operating Procedure (SOP) documents as required.<br>• Improve flow of product through the station.<br>• Identify and address safety hazards within and participate in safety initiatives.<br>• Fully understand workflow, daily production goals, and number of Associates present each day.<br>A day in the life<br>• Lead by example.<br> • Role model for safe work behaviour’s<br> • Excellent communication skills (written & verbal). • Meets or exceeds departmental production KPIs/goals. <br>• Demonstrated problem solving & analytical skills. • Willingness to train and learn new skills. • Coach and mentor others to succeed. <br>• Able to handle long and short term multiple tasks, whilst working in a high stress, fast paced environment. <br>• Able to work weekends and provide overtime support (AM & PM).<br>• Must be willing to work flexible schedules / shift including night shift.<br>- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience<br>- high school diploma or equivalent<br>- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br>- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach<br>- Work 40 hours/week, and overtime as required<br>- Bachelor's degree or equivalent<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p>Job Overview PulseMediaNL is seeking a highly organized, proactive, and detail-oriented Administrative Professional Office Support to join our remote team. In this role, you will provide essential administrative and operational support to ensure the smooth day-to-day functioning of the organization. You will work closely with management and cross-functional teams, helping coordinate schedules, maintain records, manage communications, and support various administrative projects. The ideal candidate is self-motivated, adaptable, and comfortable working independently in a remote environment while maintaining excellent communication and organizational skills.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage daily administrative operations and ensure tasks are completed efficiently.</li><li>Coordinate calendars, schedule meetings, and organize appointments across multiple time zones.</li><li>Respond to emails, phone calls, and internal communications in a professional and timely manner.</li><li>Prepare, edit, proofread, and format reports, presentations, spreadsheets, and business documents.</li><li>Maintain digital filing systems and ensure confidential information is securely organized.</li><li>Monitor office workflows and recommend process improvements to increase efficiency.</li><li>Assist with data entry, record management, and database updates with a high level of accuracy.</li><li>Coordinate virtual meetings by preparing agendas, distributing meeting materials, and recording meeting notes when required.</li><li>Support project managers and leadership with administrative tasks and deadline tracking.</li><li>Handle travel arrangements, expense reports, and vendor coordination when applicable.</li><li>Assist with onboarding documentation and administrative support for new team members.</li><li>Maintain inventory records for office equipment and software subscriptions where applicable.</li><li>Conduct online research and compile information to support business initiatives.</li><li>Collaborate with team members to ensure smooth communication and workflow across departments.</li><li>Perform additional administrative duties and special projects as assigned.</li></ul><p>Technical Skills</p><p>Candidates should have experience with:</p><ul><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>Zoom, Microsoft Teams, or Google Meet</li><li>Slack or similar communication platforms</li><li>Cloud-based file management systems</li><li>Project management software</li><li>Basic spreadsheet reporting and data management</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration, Office Management, or a related field is preferred.</li><li>Minimum of 2 years of administrative, office support, executive assistant, or related experience.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management abilities.</li><li>Exceptional attention to detail and accuracy.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving skills with a proactive mindset.</li><li>Ability to work independently with minimal supervision.</li><li>High level of professionalism and discretion when handling confidential information.</li><li>Reliable internet connection and a dedicated remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working in a fully remote environment.</li><li>Familiarity with project management platforms such as Asana, Trello, Monday.com, or ClickUp.</li><li>Experience supporting executives or leadership teams.</li><li>Basic knowledge of bookkeeping or financial administration.</li><li>Experience in digital media, marketing, or creative industries is an advantage.</li></ul>
<p>JOB SUMMARY Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.</p><p>Managing Property Operations and Engineering Budgets Supervises Engineering in the absence of the Director of Engineering. Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. Maintains and operates equipment at optimum effectiveness, efficiency and safety. Establishes and manages an effective rooms maintenance program. Ensures compliance with all Engineering departmental policies, standards and procedures. Manages department's controllable expenses to achieve or exceed budgeted goals. Select and order or purchase new equipment, supplies, and furnishings. Inspect and evaluate the physical condition of facilities in order to determine the type of work required. Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Supervises the day to day operations of Engineering.</p><p>Maintaining Property Standards Maintains accurate logs and records as required. Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</p><p>Providing Exceptional Customer Service Handles guest problems and complaints effectively. Empowers employees to provide excellent customer service. Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</p><p>Managing Profitability Helps establish priorities for total property maintenance needs. Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</p><p>Managing and Conducting Human Resources Activities Celebrates successes and publicly recognizes the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Ensures employees are treated fairly and equitably. Strives to improve service performance. Provides feedback to employees based on observation of service behaviors. Supervises employee's ability to execute departmental and property emergency procedures. Reviews employee satisfaction results to identify and address employee problems or concerns. Solicits employee feedback. Helps ensure regulatory compliance to facility regulations and safety standards. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Foreman supervises and follows up the overall work and interacting with site general foreman, chargehands and labor group members to ensure smooth running of tasks at job sites throughout the work period. The role is responsible to supervise several skilled teams of resources to ensure maximum productivity at minimum cost and of highest quality whilst carried out in a safe manner.</p><br> <br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Supervise activities and ensuring adherence to project plans, specifications, and timelines.</p><br>
<p>Manage crews, assigning tasks, and providing guidance and support to workers.</p><br>
<p>Monitor progress and productivity on the site, identifying and addressing any issues or delays.</p><br>
<p>Enforce safety regulations and promoting a culture of safety among crew members to prevent accidents and injuries.</p><br>
<p>Coordinate with subcontractors, suppliers, and other stakeholders to ensure timely delivery of materials and services.</p><br>
<p>Conducting regular inspections of the worksite to ensure quality standards are met and workmanship is of the highest level.</p><br>
<p>Resolve conflicts or disputes among crew members and addressing any performance issues promptly and effectively.</p><br>
<p>Keep accurate records of work progress, materials used, and any incidents or accidents that occur on the site.</p><br>
<p>Participate in planning meetings and providing input on schedules, resource allocation, and project budgets.</p><br>
<p>Serve as a liaison between project management and crews, communicating project updates, changes, and expectations clearly and effectively.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Understanding of construction methods, techniques, and materials to effectively oversee construction activities and ensure compliance Ability to lead and motivate construction crews, delegate tasks, and provide clear direction to achieve project objectives.</p><br>
<p>Knowledge of safety regulations and procedures to create a safe work environment and prevent accidents or injuries on the construction site.</p><br>
<p>Effective communication skills to convey instructions, provide feedback, and resolve conflicts among crew members and with project stakeholders.</p><br>
<p>Capacity to identify issues or challenges on the construction site and develop practical solutions to keep the project on track and within budget.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Project Management L2<br>Cost Management L2<br>Design & Construction L2<br>QA/QC L2<br>HSE L2<br><br><br><u><b>Education</b></u>
<br>High School Diploma in any Related Technical Certificates<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Description<br>
<p><strong><span>1. </span></strong>Follows approved Departmental SOPs (Standards Operating Procedures).</p><br>
<p><strong><span>2. </span></strong>Follows cGMP (Current Good Manufacturing Practice Regulations) and GWP (Good Warehousing Practices).</p><br>
<p><strong><span>3. </span></strong>Adheres all safety precaution as per EHS (Environmental Health & Safety) SOPs.</p><br>
<p><strong><span>4. </span></strong>Reports to Officer Senior / Supervisor. </p><br>
<p><strong><span>5. </span></strong>Loading / Unloading / Transfer of Raw, Packaging, Consumables, Assets and Finished Goods in the warehouse.</p><br>
<p><strong><span>6. </span></strong>Cleaning of the received materials.</p><br>
<p><strong><span>7. </span></strong>Segregation of the received material.</p><br>
<p><strong><span>8. </span></strong>Operating forklift to move, transfer and place the materials on locations</p><br>
<p><strong><span>9. </span></strong>Transfer / Handling of materials. </p><br>
<p><strong><span>10. </span></strong>Cleaning of floor, racks, pallets etc., in the warehouse. </p><br>
<p><strong><span>11. </span></strong>Co-worker with Dispensing Staff.</p><br>
<p><strong><span>12. </span></strong>Helps Dispensing Staff in verification.</p><br>
<p><strong><span>13. </span></strong>Places the dispensed material on the pallets.</p><br>
<p><strong><span>14. </span></strong>Packs dispensed material in shrink wrap before sending to Production.</p><br>
<p><strong><span>15. </span></strong>Returns the remaining quantity of the material to their respective location after dispensing the required quantity.</p><br>
<p><strong><span>16. </span></strong>Performs balance verification and updates logbook.</p><br>
<p><strong><span>17. </span></strong>Performs double check of all the material dispensed to Production.</p><br>
<p><strong><span>18. </span></strong>Makes entry on POI in Production after physical check.</p><br>
<p><strong><span>19. </span></strong>Checks all Balance Verification Logbooks.</p><br>
<p><strong><span>20. </span></strong>Takes part in the annual stock count.</p><br>
<p><strong><span>21. </span></strong>Performs other applicable tasks and duties assigned by the supervisor.</p><br>
<br><br><p> -Secondary School Certificate (Preferable).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>Company Description<br><br></strong>Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.<br><br><strong>Job Description<br><br></strong>We are seeking a professional and customer-focused Reservations Agent to join our team in Jeddah, Saudi Arabia. As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing revenue through effective sales techniques.<br><br><ul><li>Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness</li><li>Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests</li><li>Utilize up-selling techniques to maximize room revenue and promote hotel services</li><li>Enter and maintain reservation data in the property management system (PMS) with a high level of accuracy</li><li>Follow up on guest requests and inquiries within 24 hours of receipt</li><li>Assist with group bookings and manage allotments as directed by management</li><li>Collaborate with other departments to ensure smooth guest experiences from reservation to check-out</li><li>Monitor and update hotel availability to optimize occupancy rates</li><li>Prepare daily reports on reservations, cancellations, and modifications</li><li>Maintain knowledge of local attractions and events to assist guests with inquiries</li><li>Adhere to hotel policies and procedures, ensuring compliance with industry standards</li><li>Participate in regular training sessions to stay updated on new offerings and reservation techniques<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent</li><li>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations</li><li>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)</li><li>Excellent communication skills in English, both written and verbal</li><li>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties</li><li>Detail-oriented with a high level of accuracy in data entry and information management</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays as required</li><li>Knowledge of hospitality industry standards and best practices</li><li>Demonstrated sales skills and ability to up-sell hotel services</li><li>Ability to remain calm and professional under pressure</li><li>Cultural sensitivity and adaptability to work in a diverse environment<br><br></li></ul>Additional Information<br><br><ul><li>Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About The Ritz-Carlton</h3>
<p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton operates over 100 award-winning properties globally, focusing on delivering exceptional guest experiences. The company emphasizes a culture where professionals are empowered to be creative, thoughtful, and compassionate, setting standards for luxury service worldwide. As part of Marriott International, The Ritz-Carlton is committed to fostering an environment where employees can develop professionally and contribute to a global team.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The Club Lounge Agent is responsible for upholding The Ritz-Carlton's "Gold Standards" in daily operations. This role is integral to maintaining the brand's reputation for luxury hospitality by ensuring consistent excellence in guest care and comfort. The agent will embody the company's Employee Promise, Credo, and Service Values, contributing to a culture that drives success.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and securing doors.</li>
<li style="margin:0 0 6px;">Consult with the captain or supervisor before concluding a shift.</li>
<li style="margin:0 0 6px;">Set up, stock, and maintain designated work areas.</li>
<li style="margin:0 0 6px;">Ensure adequate stock of ice, glassware, and paper supplies.</li>
<li style="margin:0 0 6px;">Remove soiled items from bar tops and tables.</li>
<li style="margin:0 0 6px;">Maintain cleanliness and condition of work areas, including the bar, bar unit, tables, and other tools, adhering to all setup guidelines.</li>
<li style="margin:0 0 6px;">Adhere to all company safety and security policies and procedures, report accidents or unsafe conditions, and complete required safety training.</li>
<li style="margin:0 0 6px;">Maintain a clean and professional uniform and personal appearance, protect proprietary information, and safeguard company assets.</li>
<li style="margin:0 0 6px;">Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist guests with disabilities, and express genuine appreciation.</li>
<li style="margin:0 0 6px;">Communicate professionally and clearly with guests and colleagues.</li>
<li style="margin:0 0 6px;">Develop and maintain positive working relationships and support team objectives.</li>
<li style="margin:0 0 6px;">Ensure compliance with quality expectations and standards.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to read and visually verify information in various formats.</li>
<li style="margin:0 0 6px;">Capacity to stand, sit, or walk for extended periods or an entire shift.</li>
<li style="margin:0 0 6px;">Capability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.</li>
<li style="margin:0 0 6px;">Proficiency in grasping, turning, and manipulating objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.</li>
<li style="margin:0 0 6px;">Ability to navigate sloping, uneven, or slippery surfaces, as well as stairs and service ramps.</li>
<li style="margin:0 0 6px;">Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">0-1 year of relevant experience is required for this full-time position.</li>
<li style="margin:0 0 6px;">Completion of safety training and certifications as required.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; </strong>**********;">This is a full-time role within The Ritz-Carlton team, where you will be expected to perform duties as requested by supervisors, contributing to a collaborative and service-oriented environment.</p>
<p>MAIN OBJECTIVES To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures. MAIN DUTIES 1. Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard. 2. Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies. 3. Direct Check-in staff in handling passengers for any irregularities, invalid documents etc. 4. Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges. 5. In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers. 6. Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff. 7. Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays. 8. Ensure that the handling agents output is according to company standards and in accordance with the agreed contract. 9. Ensure strict adherence of company safety and security standards. 10. Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded. 11. Ensure that staff on shift, wear company uniform to the required standard. 12. Ensure that adequate stock level of all stationery and supervises distribution there of. 13. Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff. 14. Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc 15. Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting. 16. Monitor catering figures and update catering unit well ahead to prevent wastage. 17. Carry out any other tasks or duties as assigned by Airport Manager. 18. Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue. 19. Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis. 20. Monitor the ramp activities. 21. Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION & TRAINING National Diploma or equivalent. EXPERIENCE Minimum 5 years of relevant experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">SmartChoice International GCC is seeking a <strong style="font-weight:700;">Senior Platform Engineer</strong> to join their team in Riyadh. This full-time role involves building the shared technology foundation that engineering teams utilize to develop, integrate, and operate modern applications. The position requires 5-10 years of experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Context and Impact</h3>
<p style="margin:0 0 12px; ************;">This is a hands-on role encompassing platform architecture, backend services, developer tooling, APIs, cloud infrastructure, and AI-enabled systems. The Senior Platform Engineer will create reusable capabilities to enable engineering teams to operate efficiently, addressing common integration, orchestration, security, and operational challenges. The role involves significant ownership in establishing patterns, interfaces, and standards for other engineers.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Design and build shared platform services, APIs, SDKs, and engineering tooling.</li>
<li style="margin:0 0 6px;">Develop orchestration capabilities for applications involving multiple services, tools, models, and workflows.</li>
<li style="margin:0 0 6px;">Build reliable interfaces for consistent consumption of shared capabilities.</li>
<li style="margin:0 0 6px;">Integrate AI models and supporting services into reusable platform capabilities.</li>
<li style="margin:0 0 6px;">Develop secure, identity-aware services with enforced authentication and authorization.</li>
<li style="margin:0 0 6px;">Create reusable templates, libraries, examples, and automation to accelerate application development.</li>
<li style="margin:0 0 6px;">Provide common capabilities for both interactive applications and programmatic consumers.</li>
<li style="margin:0 0 6px;">Establish standards for API design, service contracts, versioning, testing, and observability.</li>
<li style="margin:0 0 6px;">Build tracing, monitoring, and operational controls into platform services.</li>
<li style="margin:0 0 6px;">Collaborate with infrastructure and application teams to ensure scalability, reliability, and security of services.</li>
<li style="margin:0 0 6px;">Identify recurring engineering problems and translate them into reusable platform solutions.</li>
<li style="margin:0 0 6px;">Improve developer experience by reducing friction and increasing self-service across engineering teams.</li>
<li style="margin:0 0 6px;">Review code, document technical decisions, and help establish engineering standards across the platform.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates should possess strong technical depth and platform thinking, with the ability to translate complex engineering requirements into simple, reusable capabilities. The role requires comfort with ambiguity, architectural trade-offs, and building secure, reliable, and functional systems for engineers.</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">5-10 years of experience in a relevant engineering role.</li>
<li style="margin:0 0 6px;">Demonstrated experience building internal platforms in production environments.</li>
<li style="margin:0 0 6px;">Experience building production AI or agent-based systems is highly desirable.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Relevant AI and Application Platform Experience</h3>
<p style="margin:0 0 12px; ************;">Relevant experience may include:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Agent orchestration and workflow systems.</li>
<li style="margin:0 0 6px;">Tool calling and integration between AI services and business applications.</li>
<li style="margin:0 0 6px;">Model gateways and provider integrations.</li>
<li style="margin:0 0 6px;">Retrieval and data-access capabilities.</li>
<li style="margin:0 0 6px;">Evaluation, tracing, and guardrails for AI-enabled applications.</li>
<li style="margin:0 0 6px;">Standardized interfaces for connecting applications, services, and tools.</li>
<li style="margin:0 0 6px;">Familiarity with technologies such as LangGraph, LangChain, LlamaIndex, Google ADK, or comparable frameworks.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a growing technology organization, collaborating with infrastructure and application teams.</p>
<p>We are seeking a professional and customer-focused Reservation Agent to join our dynamic team in Madinah, Saudi Arabia. As a Reservation Agent, you will serve as the first point of contact for our guests, delivering exceptional service and ensuring a seamless booking experience. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving our business success while building lasting relationships with our clientele. Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor Efficiently process accommodations bookings for diverse market segments, including leisure travelers, business clients, and group reservations Accurately input and maintain all reservation information in our Property Management System while ensuring data integrity Strategically upsell room types and complementary services to maximize revenue while genuinely addressing guest needs and preferences Provide comprehensive information about our property, amenities, facilities, and local attractions in Madinah to enhance the guest experience Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent command of English with clear verbal and written communication skills</li><li>Professional telephone etiquette and strong interpersonal abilities</li><li>Proficiency with Property Management Systems (such as Opera) and Microsoft Office applications</li><li>Detail-oriented mindset with the ability to multitask effectively in a dynamic environment</li><li>Strong problem-solving capabilities and ability to make sound decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays as required</li><li>Customer-focused attitude with a genuine passion for delivering exceptional service</li><li>Proven ability to work collaboratively and supportively within a team environment</li><li>Strong organizational skills, time management abilities, and meticulous attention to detail</li><li>Knowledge of local Madinah attractions and cultural awareness is advantageous</li><li>Proficiency in additional languages beyond English is preferred</li><li>Demonstrated conflict resolution and guest service recovery experience</li><li>Ability to handle high call volumes and maintain composure under pressure</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English, additional languages are a plus</li></ul>
B2B Sales Executive :<br>???? Monglish International Academy is Hiring: B2B Sales Executive – Jeddah, KSA<br>Job Summary We’re looking for a motivated B2B Sales Executive to generate new business opportunities, grow our corporate client base in Jeddah, and promote high quality English language training solutions across Saudi Arabia. ✨ Key Responsibilities• Generate new B2B leads through calls, outreach, networking, and referrals• Contact potential corporate clients and arrange meetings• Understand client needs and recommend suitable English training solutions• Follow up on leads, quotations, and proposals• Build and maintain strong relationships with corporate clients• Support negotiations and close sales opportunities• Maintain an active sales pipeline and update client records regularly• Achieve monthly sales and revenue targets<br>???? Requirements• Bachelor’s degree in a related field• 1–3+ years of B2B sales, telesales, or business development experience• Strong communication, persuasion, and negotiation skills• Good knowledge of the Jeddah / KSA business market • Experience in education, training, EdTech, or professional services is an advantage• Arabic and English proficiency is preferred ???? Location: Jeddah, Saudi Arabia???? Employment Type: Full-time #Hiring #B2BSales #Sales Agent #Sales Executive #Business Development #Jeddah Jobs #Saudi Jobs #KSAJobs #Monglish International Academy #English Training #Corporate Training
<p><p><br />Job Summary:<br />Assist Logistics & Sales Support department to perform the day to day activities. Works with the transporter, clearing agent, Accounts Team, Warehouse Team and other services required for logistic operation. Processes purchase orders cycle of order fulfilment. Responsible for making sure all the required documents submitted to accounts and uploaded in shared folder within the stipulated deadline.<br /><br />Job Responsibility:<br />- Coordinate and monitor supply chain operations<br />- Ensure timely delivery of Materials.<br />- Communicate with suppliers, manufacturers, and customers to manage supply chain effectively<br />- Resolve any issues or delays in the transportation of goods<br />- Update and maintain inventory records<br />- Optimize supply chain processes to improve efficiency and reduce costs<br /><br /></p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Title: </p><p>Hotel Host / Customer Service Agent.</p><p>Job Objective: </p><p>To work in 5-star rated hotels within the Kingdom of Saudi Arabia .</p><p>Key Responsibilities:</p><p> Welcoming guests and providing customer care services (Customer Service) in accordance with luxury hotel standards.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Requirements & Skills</p><p>Experience: Previous and proven experience in hospitality, hotels, or customer service.</p><p>Languages: Proficiency in English (highly preferred and considered a basic requirement for the candidate).</p><p>Nationality and Residence: Targeting talents from Tunisian and Moroccan nationality.</p></div>
<strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Software Engineer, Quality based in Saudi Arabia.<br><br></strong>This role focuses on building the next generation of quality engineering through AI-powered testing and intelligent automation.<br><br>You will design, build, and operate agents that support test creation, execution, maintenance, evaluation, and failure triage.<br><br>The role combines hands-on software engineering with test infrastructure, distributed systems, CI at scale, and emerging LLM technologies.<br><br>You will help product teams take greater ownership of quality by providing reliable tooling, patterns, and practices rather than acting as a traditional QA safety net.<br><br>You will also shape how AI-driven testing is evaluated and apply those methods to non-deterministic AI capabilities.<br><br>Working across a fully remote, global engineering organization, you will have substantial ownership and influence over technical direction.<br><br>The environment emphasizes autonomy, collaboration, experimentation, and engineering quality, with opportunities to solve complex problems at scale.<br><br>Accountabilities<br><br><ul><li>Build and operate AI agents across the testing lifecycle, including test design, generation, maintenance, execution, and failure triage. </li><li>Own the infrastructure required to make agent-driven testing dependable, including test environments, test data, tool interfaces, guardrails, runtime management, and cost controls. </li><li>Establish reliable methods for evaluating agent output quality so engineering teams can trust automated results without extensive manual review. </li><li>Apply AI-driven evaluation practices to testing the platform's own non-deterministic and AI-powered capabilities. </li><li>Work closely with product engineering teams as new features are developed to ensure testing tools remain relevant, effective, and grounded in real product needs. </li><li>Develop reusable testing patterns, tooling, and enablement practices that allow engineers to own quality independently. </li><li>Drive adoption of quality engineering capabilities across teams that do not report directly to you. </li><li>Contribute to technical decisions, system design, and continuous improvement of testing infrastructure and engineering practices. <br><br></li></ul><strong>Requirements<br><br></strong><ul><li>5+ years of professional software engineering experience, with a strong track record of writing and shipping production software. </li><li>Hands-on experience building and owning test infrastructure, developer tooling, internal platforms, or comparable systems used by other engineers. </li><li>Practical experience with LLMs or agent frameworks, including prompt and context design, tool use, non-deterministic behavior, and evaluation of AI-generated outputs. </li><li>Strong understanding of distributed systems and continuous integration at scale, including reasoning about concurrency, state, timing, and system reliability. </li><li>Ability to influence engineering teams without direct management authority and demonstrate that you have successfully driven adoption of tools or practices across teams. </li><li>Ability and willingness to use and understand the product deeply enough to build effective quality solutions. </li><li>Strong engineering judgment and an ability to balance quality, maintainability, delivery speed, and practical business needs. </li><li>Excellent collaboration and communication skills, with the ability to work effectively in a distributed, cross-functional environment. </li><li>Preferred experience with LLM evaluation or benchmarking, open-source software development, or developer tooling and platform engineering. </li><li>Experience with Java, TypeScript, or Python, as well as Kubernetes and Helm, is advantageous. <br><br></li></ul><strong>Benefits<br><br></strong><ul><li>U.S. annual total target cash compensation ranging from $143,800 to $231,900, depending on market, location, skills, experience, and qualifications. </li><li>Equity through a Virtual Stock Option Plan (VSOP), where applicable. </li><li>Fully remote and flexible work environment with the ability to work from anywhere, subject to applicable employment arrangements. </li><li>Home office budget and co-working space support. </li><li>Flexible time off designed to support meaningful rest and recharge. </li><li>Locally tailored healthcare benefits and global mental wellbeing support. </li><li>Live Well Lifestyle Spending Account, providing flexible support for wellbeing, family, personal interests, experiences, and financial wellbeing. </li><li>Retirement and pension plans, often including company contributions, plus life and disability insurance where applicable. </li><li>Up to $1,000 per year for self-directed professional development, including courses, certifications, and books. </li><li>Annual company gatherings, team offsites, local meetups, and budgets supporting in-person connection. </li><li>Inclusive, global workplace committed to welcoming people across diverse cultures and backgrounds. <br><br></li></ul><strong>How Jobgether Works<br><br></strong>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>
<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.</p><p>The Job in a Nutshell</p><p>You'll build the internal AI systems our engineers work inside every day: agents that generate and maintain tests, pipelines that triage failures before a human sees them, tooling that speeds up code review and debugging, and the evaluation infrastructure that makes our own AI features testable at all. This is a builder's role. You'll write production code, own systems in CI, and be measured on whether engineers actually use what you ship.</p><p>What Will You Do</p><ul><li>Test automation across the stack</li><li>Backend: API and contract testing, service-level and integration coverage, data setup that doesn't rot, and test design that survives a schema change.</li><li>Frontend: web E2E and component-level coverage with Playwright, visual and RTL regression, and suites fast enough to gate a merge rather than a nightly.</li><li>Mobile: native and cross-platform coverage with Appium or Maestro, device-farm strategy, offline and sync behaviour, and the payment-peripheral paths that only break on real hardware.</li><li>The connective tissue: shared fixtures, environment and test-data management, parallelisation, and CI pipelines where a red build means something.</li><li>performance and load testing Experience.</li></ul><p>The AI layer on top of it</p><ul><li>Test generation from specs, code, and production traffic with the maintenance story solved, not just the first draft.</li><li>Failure triage that classifies a red build before a human opens it: real bug, flake, environment, or test rot.</li><li>Self-healing locators and suite health tooling flake detection, quarantine, coverage-gap analysis.</li><li>Evaluation infrastructure for AI features across our products: datasets, scoring, and regression detection when a prompt or model changes.</li><li>Evaluation for our market specifically Arabic and English behaviour, RTL interfaces, and region-specific POS, tax, and payment rules. Correctness here is rarely a string match.</li></ul><p>Agentic AI and orchestration</p><ul><li>Agentic AI that does real work in our pipelines: reads a diff, runs the relevant suite, reproduces a failure, proposes a fix, opens the PR.</li><li>Agents that own a quality workflow end to end exploratory testing against a running build, coverage-gap hunting, release-risk assessment and know when to escalate to a human.</li><li>Orchestration that holds up under load multi-step planning, tool use, retries, state and memory across steps, sandboxed execution, multi-agent handoffs, and clean boundaries between agentic and deterministic steps.</li><li>Integration with the stack we already have (CI, Jira, observability, MCP-style tool interfaces) rather than a parallel system beside it.</li><li>The judgement to know when a plain pipeline beats an agent, and to say so.</li></ul><p>The technical ground</p><p>You should be current on how this work is actually done today, and able to argue about it rather than recite it:</p><ul><li>Test automation: framework design and layering, the test pyramid and where it stops being useful, flake economics, parallel execution, mobile and cross-browser realities, CI/CD gating, Framework: Playwright, Appium, Maestro</li><li>Agentic AI: orchestration and tool use, multi-step planning, memory and state, sandboxed execution, multi-agent patterns, MCP and similar tool-integration standards, and the cost of each.</li><li>Context engineering: retrieval strategy, chunking, reranking, caching, and managing long-context behaviour including where it degrades.</li><li>Evaluation: offline and online evals, LLM-as-judge and its failure modes, human-in-the-loop review, statistical significance on small samples, regression gates in CI.</li><li>Reliability: structured output, guardrails, fallback and retry design, and handling non-determinism in systems that must not flap.</li><li>Operations: tracing and observability for LLM systems, prompt and version management, latency and cost budgeting, model routing, and when fine-tuning or distillation beats a better prompt.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>An engineer who ships production software, with recent hands-on work on LLM-backed systems that real users depend on.</li><li>Strong Python; comfortable in at least one of .NET, Java, or TypeScript.</li><li>Tested, maintained code not notebooks.</li><li>Real automation depth across more than one surface. You've owned a suite that gates releases on backend and on a UI web or mobile and you can explain how you kept it green without deleting the hard tests.</li><li>Real experience building evaluation systems. You can explain how you knew your system was getting better, with numbers.</li><li>Practical depth with the modern LLM toolkit prompting, structured output, tool use, retrieval, agentic AI orchestration and a clear sense of the trade-offs.</li><li>Credible testing fundamentals. You don't need a QA title, but test design, automation frameworks, and CI/CD shouldn't be new to you.</li><li>A bias toward adoption. You measure your work by what other engineers use, not by what you demoed.</li></ul>
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About The Ritz-Carlton</h3>
<p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton operates over 100 award-winning properties globally, known for delivering luxury service. The company focuses on empowering its hospitality professionals to provide exceptional guest experiences. As part of Marriott International, The Ritz-Carlton emphasizes its "Gold Standards" as the foundation for its service culture and operational excellence.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3>
<p style="margin:0 0 12px; </strong>**********;">The Concierge Agent is responsible for ensuring the consistent delivery of The Ritz-Carlton's Gold Standards in guest service. This full-time role involves responding to guest requests, providing information, and coordinating services to ensure guest satisfaction. The position requires 0-1 years of experience and is integral to maintaining the brand's reputation for luxury hospitality.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Respond to guest requests for special arrangements or services, such as transportation, reservations, or dry cleaning, by making arrangements or identifying appropriate providers.</li>
<li style="margin:0 0 6px;">Address special requests from guests with unique needs and follow up to ensure their satisfaction.</li>
<li style="margin:0 0 6px;">Gather, summarize, and provide information to guests regarding property amenities and the surrounding area, including special events and activities.</li>
<li style="margin:0 0 6px;">Answer, record, and process all guest calls, messages, requests, questions, or concerns.</li>
<li style="margin:0 0 6px;">Contact the appropriate individual or department (*, Bellperson, Housekeeping) as necessary to resolve guest calls, requests, or problems.</li>
<li style="margin:0 0 6px;">Review shift logs and daily memo books, documenting pertinent information in logbooks.</li>
<li style="margin:0 0 6px;">Monitor the club lounge for seating availability, service quality, and the safety and well-being of guests.</li>
<li style="margin:0 0 6px;">Report accidents, injuries, and unsafe work conditions to management, and complete required safety training and certifications.</li>
<li style="margin:0 0 6px;">Adhere to all company policies and procedures, maintain a clean and professional uniform and personal appearance, ensure confidentiality of proprietary information, and protect company assets.</li>
<li style="margin:0 0 6px;">Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and express genuine appreciation to guests.</li>
<li style="margin:0 0 6px;">Communicate professionally and clearly, prepare and review written documents accurately, and answer telephones using appropriate etiquette.</li>
<li style="margin:0 0 6px;">Develop and maintain positive working relationships with colleagues, support team goals, and respond appropriately to employee concerns.</li>
<li style="margin:0 0 6px;">Comply with quality assurance expectations and standards.</li>
<li style="margin:0 0 6px;">Perform other reasonable job duties as requested by Supervisors.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Ability to stand, sit, or walk for extended periods or an entire work shift.</li>
<li style="margin:0 0 6px;">Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Culture</h3>
<p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton fosters a culture where employees are empowered to be creative, thoughtful, and compassionate. The company's Employee Promise, Credo, and Service Values are central to its operations, aiming to provide a work environment where individuals can take pride in their contributions and collaborations.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; </strong>**********;">Candidates interested in this Concierge Agent position are encouraged to apply to join The Ritz-Carlton team, a part of Marriott International, and contribute to a global leader in luxury hospitality.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>KEY ACCOUNTABILITIES AND ACTIVITIES</strong></p><br><p><strong>Quality Assurance</strong></p><br><ul><li><p>Follow daily operational tasks to ensure seamless work continuity and smooth functioning of the Quality processes.</p><br></li><li><p>Contribute to the timely and accurate preparation of reports related to quality assurance and performance metrics. Ensure these reports meet the required standards, objectives, and goals.</p><br></li><li><p>Monitor and evaluate agent performance on both voice and non-voice transactions using a quality monitoring system. Focus on script adherence, data accuracy, process consistency, and product knowledge.</p><br></li><li><p>Analyze performance failures and potential risks, setting action plans and preventive measures on a weekly and monthly basis. Communicate analysis results effectively to management and stakeholders.</p><br></li><li><p>Assess quality variations based on performance metrics and document quality-related issues. Ensure ongoing quality improvement by identifying areas for optimization.</p><br></li><li><p>Analyze project quality performance, factoring in agent performance, hours worked, and overall results to minimize performance variations.</p><br></li><li><p>Design, develop, and update score sheets for new and existing projects, ensuring they reflect updated requirements and actions at both individual and program levels.</p><br></li><li><p>Ensure adherence to SOPs for both new and transferred agents, including verifying the required sample sizes.</p><br></li><li><p>Ensure all data entered into the system is accurate, correct, and up to date. Maintain consistent adherence to defined entry standards.</p><br></li><li><p>Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required.</p><br></li><li><p>Conduct coaching / refreshing sessions to existing agents to make sure they are on the right track in implementing the SOP’s. </p><br></li><li><p>Assure that data entered into the system is accurate and follows the defined entry standards.</p><br></li><li><p>Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required.</p><br></li><li><p>Login according to defined hours and follow all login rules to ensure full availability during required periods.</p><br></li><li><p>Conduct calibration sessions with all in-house and BPO monitors.</p><br></li></ul><p><strong>Governance and Resilience</strong></p><br><ul><li><p>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. </p><br></li><li><p>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. </p><br></li><li><p>Uphold a high-performance working environment and promote HS’s Values.</p><br></li></ul><br>Qualifications<br><p><strong>QUALIFICATIONS/REQUIREMENTS</strong></p><br><p><strong>Knowledge and Experience</strong></p><br><p>2 – 4 years of relevant experience.</p><br><p><strong>Education and Certifications</strong></p><br><p>Bachelor’s degree in business, Quality Management, or relevant field is required.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Company Description Hams. AI is an AI company building enterprise automation platforms for large organizations across Saudi Arabia and the region. We work with organizations in government, healthcare, insurance, telecom, financial services, and other high-volume service sectors where customer experience, operational efficiency, reliability, and control are critical. Through our Unified Communication Platform and Agentic Platform, Hams. AI helps enterprises automate customer interactions, internal workflows, service processes, and data-driven decisions across multiple channels and systems. Our solutions are designed for real operational environments, supporting use cases that require accuracy, speed, integration readiness, security awareness, and measurable business impact at scale. As Hams. AI continues to grow, we are looking for people who can work closely with enterprise clients, understand complex operations, and help shape AI solutions that move from strategy into real production.<br>About the Role We’re seeking a Senior UI/UX Designer to shape how enterprise clients and internal teams see, understand, and control complex AI automation, conversation flow builders, agent configuration canvases, live monitoring dashboards, and analytics. You will own the design of high-density, workflow-heavy products where clarity, trust, and control matter more than decoration. This means turning complicated operational logic, branching conversation flows, escalation rules, multi-agent handoffs, real-time call journeys, into interfaces that non-technical enterprise users can configure and monitor with confidence. You’ll work closely with product, frontend engineering, and clients to make sure design decisions hold up in real production use, not just in mockups.<br>What You Will Do- Own end-to-end UX for core product surfaces: flow/canvas builders, agent configuration, live monitoring dashboards, and analytics views.- Translate complex business logic and operational workflows (branching, escalation, fallback, integrations) into clear, learnable interaction models.- Design, maintain, and evolve a scalable design system and component library, working closely with frontend engineers on implementation feasibility.- Run and synthesize user research with enterprise clients and internal stakeholders to validate flows before and after release.- Produce wireframes, prototypes, and high-fidelity UI for both web dashboard and canvas-based visual tools.- Partner with product managers to scope features, and with engineers to ensure designs ship as intended, not just as approved.- Simplify high-density, data-heavy screens (call logs, journey timelines, agent metrics) without losing the detail power users need.- Establish and enforce UX quality bars: consistency, accessibility, edge-case handling, and error/empty states across the product.- Present design rationale and tradeoffs clearly to both technical and non-technical stakeholders, including clients.<br>Qualifications- 3+ years of professional experience in product design/UI/UX, ideally on Saa S, enterprise software, dashboards, or complex workflow tools.- Strong portfolio showing end-to-end process: research/problem framing, wireframes, high-fidelity UI, and shipped outcomes, not just visuals.- Proven experience designing complex, data-dense, or workflow/canvas-based interfaces (flow builders, admin panels, analytics dashboards, or similar).- Proficiency in Figma (or equivalent), including component systems, auto-layout, and design tokens.- Working understanding of frontend constraints (React component structure, state, responsive behavior) to design things that are actually buildable.- Experience conducting or synthesizing user research, usability testing, and translating findings into design decisions.- Strong grasp of information architecture, interaction design, and accessibility standards.- Ability to simplify ambiguous, technical, or operationally complex problems into clear, usable interfaces.- Strong communication and stakeholder management skills; comfortable defending design decisions with reasoning, not just taste.- Bachelor’s degree in Design, HCI, or a related field, or equivalent practical experience.<br>Why Join Us? At Hams AI, you’ll design the interfaces that make real AI automation usable for large enterprises across the region. You’ll work on genuinely hard UX problems, not another marketing site, with real ownership over how thousands of end users interact with production AI systems every day.<br>Apply here: https://form.asana.com/?k=MD4x MTFRJD5t6bo A0W1EFQ&d=1210838775195077