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<p>DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business today and in the future.</p><p>As an AI Engineer on our Professional Services team, you will be at the forefront of the AI revolution, working directly with our most strategic customers. You'll be a trusted advisor and hands-on builder, translating complex business challenges into cutting-edge AI solutions that deliver tangible business value. This is a unique opportunity to design, build, and deploy a wide range of applications from powerful predictive models to sophisticated Generative AI agents and chatbots. If you thrive on solving real-world problems and want to work with the latest in AI technology, this role is for you.</p><p>Key Responsibilities:</p><ul><li>Partner with Customers: Collaborate closely with customer stakeholders to understand their business goals, identify high-impact use cases, and define technical requirements for AI solutions.</li><li>Build & Deploy AI Solutions: Design, develop, and deploy end-to-end AI solutions using the DataRobot platform and open-source tools. This includes:<ul><li>Agentic AI: Developing and deploying agents on DataRobot leveraging common frameworks such as Langgraph, CrewAI, Llama Index</li><li>Generative AI: Building custom GenAI chatbots, Retrieval-Augmented Generation (RAG) systems.</li><li>Predictive AI: Developing and deploying classic machine learning models for use cases like forecasting, churn prediction, and fraud detection.</li></ul></li><li>Serve as a Technical Expert: Act as a subject matter expert on the DataRobot platform and modern AI/ML development, guiding customers on best practices for MLOps, model governance, and scaling AI initiatives.</li><li>Deliver Value: Ensure that the solutions you build are robust, scalable, and directly contribute to the customer's business objectives.</li><li>Communicate & Collaborate: Clearly communicate complex technical concepts and project outcomes to both technical and non-technical audiences, from data scientists to C-level executives.</li></ul><p>Knowledge, Skills and Abilities:</p><ul><li>AI & Machine Learning Expertise: Strong proficiency in Python and common data science libraries (e.g., pandas, scikit-learn, NumPy, etc.). Practical experience with Generative AI technologies, including Large Language Models (LLMs), vector databases, Solid understanding of the end-to-end agentic AI lifecycle from building agents in frameworks like LangGraph or CrewAI, to at scale deployment and monitoring.</li><li>Application Development & Operations: Demonstrable experience developing and deploying applications, including building REST APIs (e.g., using Flask, FastAPI) to serve ML models and GenAI logic. Proficiency with containerization using Docker and experience deploying and managing applications on container orchestration platforms like Kubernetes (K8s). Solid understanding of secure application development practices, including authentication/authorization (e.g., OAuth, API keys), secrets management, and securing public-facing endpoints.</li><li>Customer Focus: Experience in a client-facing or consulting role with exceptional verbal and written communication skills. You must be comfortable leading technical discussions and presenting to diverse audiences.</li><li>Problem-Solving Mindset: A deep curiosity and a passion for solving complex, unstructured problems.</li></ul><p>Requisite Education and Experience / Minimum Qualifications:</p><ul><li>Experience: Approximately 6-8 years of hands-on experience in AI Application development, software engineering, machine learning engineering, or a similar role with a proven track record of deploying AI solutions or applications into production.</li><li>Education: A Master s Degree or Ph.D. in Computer Science, Statistics, Artificial Intelligence, Engineering, or a related quantitative field.</li><li>Cloud Experience: Hands-on experience with a major cloud platform (AWS, Azure, or GCP).</li><li>DataRobot Experience: Familiarity with the DataRobot AI Platform is a strong plus.</li><li>MLOps Knowledge: Understanding of MLOps principles and tools for model CI/CD, monitoring, and governance.</li></ul><p>The talent and dedication of our employees are at the core of DataRobot s journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees well-being at the core. Here s what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Strong proficiency in Python and common data science libraries (e.g., pandas, scikit-learn, NumPy, etc.). Practical experience with Generative AI technologies, including Large Language Models (LLMs), vector databases, Solid understanding of the end-to-end agentic AI lifecycle from building agents in frameworks like LangGraph or CrewAI, to at scale deployment and monitoring. Demonstrable experience developing and deploying applications, including building REST APIs (e.g., using Flask, FastAPI) to serve ML models and GenAI logic. Proficiency with containerization using Docker and experience deploying and managing applications on container orchestration platforms like Kubernetes (K8s). Solid understanding of secure application development practices, including authentication/authorization (e.g., OAuth, API keys), secrets management, and securing public-facing endpoints. Experience in a client-facing or consulting role with exceptional verbal and written communication skills. You must be comfortable leading technical discussions and presenting to diverse audiences. A deep curiosity and a passion for solving complex, unstructured problems. Approximately 6-8 years of hands-on experience in AI Application development, software engineering, machine learning engineering, or a similar role with a proven track record of deploying AI solutions or applications into production. A Master s Degree or Ph.D. in Computer Science, Statistics, Artificial Intelligence, Engineering, or a related quantitative field. Hands-on experience with a major cloud platform (AWS, Azure, or GCP). Familiarity with the DataRobot AI Platform is a strong plus. Understanding of MLOps principles and tools for model CI/CD, monitoring, and governance.</p>
<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b> JOB PURPOSE</b></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p>
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<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li>
</ol>
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<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company’s customer experience vision and business objectives.</span></li>
</ol>
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<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li>
</ol>
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<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li>
</ol>
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<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li>
</ol>
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<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li>
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<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li>
</ol>
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<ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\">
<li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p>
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<tr style=\"mso-yfti-irow: 2;\">
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p>
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<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\">
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p>
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<tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\">
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p>
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<td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\">
<p> </p>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p>
<p> </p>
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</td>
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</tbody>
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<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p>
<ul style=\"margin-top: 0in;\" type=\"disc\">
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience & Loyalty</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM & Digital Channels</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing & Communications</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations & Field Teams</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT & Technology</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance & Risk</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management & Executive Leadership</span></li>
</ul>
<p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p>
<ul style=\"margin-top: 0in;\" type=\"disc\">
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li>
<li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li>
</ul>
<p> </p>
<p> </p>
<p> </p></p>
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior ML Backend Engineer based in Saudi Arabia.<br><br>This role offers the opportunity to build and evolve the machine learning infrastructure behind advanced property intelligence solutions. You will combine strong backend engineering expertise with machine learning operations to create scalable platforms for training, evaluation, deployment, and monitoring. Working alongside machine learning engineers, researchers, and software teams, you will help move innovative models from experimentation into reliable production systems. The position involves cloud-native technologies, distributed computing, automation, observability, and responsible AI practices. You will also explore AI-powered engineering tools and modern technologies that improve development efficiency and operational performance. Your work will contribute to solutions that generate insights from large-scale aerial and satellite imagery while helping organizations better understand climate and economic risks.<br><br>Accountabilities<br><br>Build, maintain, and evolve scalable machine learning infrastructure supporting model development, training, evaluation, deployment, and monitoring. Design reliable, cost-effective ML pipelines, platforms, and engineering tooling for large-scale workloads. Partner with machine learning engineers and researchers to transition new models and approaches from prototypes into production-ready systems. Develop automation, testing, observability, monitoring, reproducibility, data lineage, and governance capabilities across ML environments. Evaluate and integrate new data sources, technologies, platforms, and tools that can improve model performance and operational efficiency. Collaborate with software engineering, technology, product, and commercial stakeholders to deliver scalable machine learning solutions. Apply AI-powered development tools, coding assistants, and LLM-based agents to automate workflows and improve engineering productivity. Ensure machine learning systems meet security, governance, responsible AI, and model risk management standards. Identify technical trade-offs and contribute to architectural decisions involving infrastructure scalability, reliability, performance, and cost.<br><br>Requirements<br><br>Senior-level backend software engineering experience with a strong understanding of machine learning and a demonstrated interest in developing deeper ML expertise. Experience designing, building, and maintaining machine learning infrastructure, platforms, and tooling for large-scale training, evaluation, and deployment. Strong proficiency in Python and modern machine learning engineering tools, including deep learning frameworks, experiment tracking, version control, containerization, and automated workflows. Hands-on experience with MLOps practices such as CI/CD, model monitoring, reproducibility, data lineage, model governance, and production operations. Proven experience with cloud-native technologies, Kubernetes, distributed computing environments, and scalable infrastructure supporting machine learning workloads. Demonstrated understanding of artificial intelligence concepts and practical experience using AI tools, coding assistants, and LLM-based agents to enhance engineering workflows. Experience implementing AI-powered solutions to address business challenges, with awareness of responsible and ethical AI principles. Strong analytical, problem-solving, and communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders. Ability to collaborate effectively with machine learning engineers, researchers, software developers, product teams, and business stakeholders. PhD in a science, technology, engineering, or mathematics discipline is preferred; a Master's degree with significant relevant industry experience or a Bachelor's degree with extensive hands-on experience is also considered. Equivalent practical experience and non-traditional career paths are welcome.<br><br>Benefits<br><br>Opportunity to work on advanced machine learning, computer vision, geospatial analytics, and AI challenges. Exposure to large-scale aerial and satellite imagery and technology supporting property intelligence solutions. Work with modern cloud-native infrastructure, distributed computing, ML platforms, and AI-enabled engineering tools. Opportunity to contribute to responsible AI, model governance, security, and risk management practices. Collaborative environment involving machine learning engineers, researchers, software engineers, product teams, and other stakeholders. Professional growth opportunities through work on complex, high-impact machine learning infrastructure challenges. Inclusive workplace focused on curiosity, diverse perspectives, integrity, collaboration, and continuous improvement. Candidates who do not meet every listed requirement are encouraged to apply if they can demonstrate relevant skills and experience.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
<p>About the Company: At Almosafer Travel & Tourism Co, we re not just part of the travel industry, we re helping shape its future. As Saudi Arabia s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Rooted in our name Almosafer, meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. We re united by a bold vision:To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.</p><p>About the Role: As a Reservation & Ticketing Staff member for Airlines GSA, you will be responsible for providing efficient reservation and ticketing services to travel agents, corporate customers, and passengers. You will ensure all reservations and ticketing transactions are processed accurately and in compliance with respective Airlines and company policies while delivering exceptional customer service.</p><p>Responsibilities:</p><ul><li>Handle flight reservations, ticket issuance, reissuance, exchanges, refunds, and cancellations in accordance with Airlines policies.</li><li>Process reservations and ticketing transactions using Airline Reservation Systems.</li><li>Provide accurate fare quotations, itinerary planning, and information on fare rules, baggage policies, and travel requirements.</li><li>Assist travel agents, corporate clients, and passengers with reservation and ticketing enquiries.</li><li>Manage booking queues and ensure timely follow-up on pending reservations and ticketing requests.</li><li>Handle schedule changes, flight disruptions, involuntary rerouting, and passenger re- accommodation.</li><li>Ensure compliance with airline procedures, and internal operating standards.</li><li>Coordinate with Sales, Airport Operations, Customer Service, and the Airlines Regional Office to ensure seamless service delivery.</li><li>Maintain accurate reservation and ticketing records and prepare operational reports as required.</li><li>Support promotional campaigns, special fares, group bookings, and corporate travel requirements.</li><li>Resolve ticketing-related issues professionally while maintaining high customer satisfaction.</li><li>Keep updated on airline schedules, fare products, travel regulations, and service enhancements.</li><li>Proper reporting of ticket sales into Almosafer Auditing and reporting System</li><li>To work under the directives of the GSA department of Almosafer and further to the Principal Airlines assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor Degree in Travel & Tourism, Aviation, Business Administration, or a related discipline.</li><li>Minimum 3 5 years of experience in airline or GSA reservation and ticketing.</li><li>Proficiency in Amadeus GDS (knowledge of Galileo or Sabre is an advantage).</li><li>Strong knowledge of airline fares, procedures, and reservation systems.</li><li>Excellent communication and customer service skills.</li><li>Strong attention to detail with the ability to work accurately under pressure.</li><li>Good computer literacy, including Microsoft Office applications.</li><li>Fluency in English; Arabic language skills are an added advantage.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Summary<p>Responsible for the setup and operation of extracorporeal circulation equipment to take over the functions of a patient's heart and lungs during surgery or respiratory failure. Also, provides other technologies of the Perfusion Services to the Heart Centre at the Hospital.</p><br><br>Essential Responsibilities and Duties<p>1. Reviews the patient’s medical history and obtains the information needed to set up the Cardiopulmonary bypass machine and associated equipment. </p><br><br>2. Selects, assembles sets up, and tests the Cardio-pulmonary bypass machine to ensure that machine and associated equipment function according to specifications. <br>3. Operates Cardio-pulmonary bypass machine to maintain blood circulation, to administer drugs and aesthetic agents, and to control body temperature during surgery or respiratory failure of patient. <br>4. Monitors and observes operation of cardiopulmonary bypass machine and patient's physiologic variables such as blood temperature, blood composition, and flow rate, adjusts equipment to maintain normal body functions, and troubleshoots the related perfusion technology. <br>5. Performs routine maintenance, cleaning and calibration of heart/lung machine and ancillary perfusion services equipment <br>6. Provides extra-corporeal long-term life support for both adult and paediatric surgical/medical patients. Operates, manages, and troubleshooting the related technology. <br>7. Provides Assist Devices to surgical/medical patients. Operates, manages, and troubleshooting the related technology.<br>Education<p>Master’s or Bachelor’s Degree in a Health Allied, or Science plus a graduate of a perfusion-training program is required.</p><br><br>Experience Required<p>Grade 09: </p><br><br>Two (2) years of related experience with Master’s, four (4) years with Bachelor’s is required. <br>Grade 10: <br>-Two (2) years as Perfusionist at KFSH&RC or (Grade 09) related experience is required. <br>-Average of annual performance appraisal at least (3.5) for the last four (4) years.<br>-One hundred (100) hours of cumulative continued medical education [CME].<br>Other Requirements(Certificates)<p>-Current Registration from country of origin and Saudi Commission for Health Specialties (SCHS) is required. </p><br><br>-Knowledge of infant and adult clinical perfusion, blood salvaging techniques, and mechanical assist devices is required.<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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We are looking for an experienced Backup Administrator to join our Data Center Operations team. The successful candidate will be responsible for managing enterprise backup and recovery environments, ensuring business continuity, data protection, and high availability across critical infrastructure. This role is ideal for professionals with strong hands-on experience in Commvault Backup & Recovery, virtualization technologies, storage infrastructure, and disaster recovery operations.<br>Key Responsibilities Administer and monitor enterprise backup and recovery operations using Commvault. Perform backup validation and execute restore requests for files, virtual machines, databases, and applications. Troubleshoot backup failures and ensure backup success rates meet organizational SLAs. Configure and manage Commvault infrastructure, including:Comm Serve Media Agents Storage Policies Backup Policies Libraries Deduplication Client configurations Perform Commvault upgrades, patching, and lifecycle management. Monitor storage utilization, backup performance, and deduplication efficiency. Support disaster recovery planning, backup testing, and business continuity initiatives. Integrate and manage cloud-based backup storage solutions. Produce operational reports, compliance reports, and root cause analysis documentation. Ensure backup environments comply with security, retention, and regulatory policies. Work closely with infrastructure, storage, virtualization, and database teams to support enterprise platforms.<br>Requirements Education Bachelor's degree in Computer Science, Information Technology, or a related discipline. Experience3–5 years of hands-on experience administering Commvault Complete Backup & Recovery. Strong experience supporting enterprise backup environments. Experience with backup and restore operations for physical and virtual environments. Experience working within enterprise data centers. Technical Skills Commvault Backup & Recovery Windows Server Administration Linux Administration VMware or Hyper-V backup integration SQL Server and Oracle database backup SAN/NAS storage Cloud backup integration Backup lifecycle management Disaster Recovery (DR) RPO/RTO concepts Deduplication technologies Storage administration Backup monitoring and troubleshooting Security and compliance Documentation and reporting<br>Preferred Certifications Commvault Certified Professional (CCP) Commvault Certified Engineer (CME) Commvault Certified Administrator (CSA) ITIL Foundation VMware VCPMicrosoft Certifications<br>Soft Skills Strong analytical and troubleshooting skills Excellent documentation abilities Effective communication Ability to work under pressure Strong teamwork and stakeholder collaboration
We are hiring for one of our clients for the below requirement in Riyadh<br>Job Details:Role: Senior AI Engineer - Professional Services Employment Type: Permanent, with one of our clients Work Location: Riyadh, KSANotice Period: Immediate joiners to a maximum of 15-30 days of notice<br>Required Experience:Experience: Approximately 6-8 years of hands-on experience in AI Application development, software engineering, machine learning engineering, or a similar role with a proven track record of deploying AI solutions or applications into production. Education: A Master’s Degree or Ph. D. in Computer Science, Statistics, Artificial Intelligence, Engineering, or a related quantitative field. Cloud Experience: Hands-on experience with a major cloud platform (AWS, Azure, or GCP). Data Robot Experience: Familiarity with the Data Robot AI Platform is a strong plus. MLOps Knowledge: Understanding of MLOps principles and tools for model CI/CD, monitoring, and governance. Strong proficiency in Python and common data science libraries (e.g., pandas, scikit-learn, Num Py, etc.). Practical experience with Generative AI technologies, including Large Language Models (LLMs), vector databases,Solid understanding of the end-to-end agentic AI lifecycle from building agents inframeworks like Lang Graph or Crew AI, to at scale deployment and monitoring. Demonstrable experience developing and deploying applications, including building REST APIs (e.g., using Flask, Fast API) to serve ML models and Gen AI logic. Proficiency with containerization using Docker and experience deploying and managing applications on container orchestration platforms like Kubernetes (K8s). Solid understanding of secure application development practices, including authentication/authorization (e.g., OAuth, API keys), secrets management, and securing public-facing endpoints. Customer Focus: Experience in a client-facing or consulting role with exceptional verbal and written communication skills. You must be comfortable leading technical discussions and presenting to diverse audiences. Problem-Solving Mindset: A deep curiosity and a passion for solving complex, unstructured problems<br>If you are interested & have the relevant experience, please apply here with your latest resume and we shall get in touch with you.<br>Thank you! AIQU
We are looking for an experienced AI Technical Lead to lead the development and delivery of enterprise AI and Generative AI solutions. The ideal candidate will drive technical strategy, mentor AI engineers, and ensure scalable, secure, and production-ready AI implementations.<br>Requirements:8+ years of overall experience in Software Engineering, Artificial Intelligence, Machine Learning, or related technology domains. Minimum 5+ years of hands-on experience in AI and Machine Learning solution development. Strong proficiency in Python and enterprise application development. Proven experience delivering AI and Generative AI solutions from concept and prototyping through production deployment. Strong expertise in Large Language Models (LLMs), Generative AI, Retrieval-Augmented Generation (RAG), Prompt Engineering, Natural Language Processing (NLP), Machine Learning, Embeddings, and Vector Databases. Hands-on experience developing AI Agents, workflow orchestration, memory management, and tool integration. Experience with Lang Chain, Microsoft AI Stack, Mastra AI, Semantic Kernel, or similar AI frameworks. Experience with Azure Open AI, Azure AI Foundry, Azure AI Search, Azure Machine Learning, or equivalent cloud AI platforms. Strong knowledge of AI evaluation frameworks, including groundedness, hallucination detection, retrieval quality, and task completion. Experience integrating AI solutions with enterprise APIs and business applications. Experience with cloud platforms, CI/CD pipelines, containers, observability, monitoring, security, and production support. Strong understanding of AI Governance, Responsible AI, LLMOps, and MLOps. Proven experience leading technical teams, mentoring engineers, conducting architecture and code reviews, and managing technical risks. Excellent stakeholder management, communication, analytical, presentation, and problem-solving skills. Ability to collaborate effectively with business, application, data, security, infrastructure, and Dev Ops teams.<br>Qualifications:Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related field. Experience delivering enterprise AI solutions for Government, Public Sector, Banking, Tourism, or large enterprise organizations is preferred. Arabic language proficiency is highly preferred. Experience evaluating AI-generated content in both Arabic and English is an advantage. Relevant certifications in Microsoft Azure AI, Machine Learning, Artificial Intelligence, Cloud Technologies, or related domains will be considered an advantage.
We are seeking an experienced Senior Quality Assurance Specialist to lead quality assurance initiatives within the Contact Center. The successful candidate will be responsible for monitoring and evaluating customer interactions, ensuring compliance with quality standards, driving continuous improvement initiatives, and providing coaching and guidance to quality analysts, team leaders, and customer service teams to enhance overall service excellence.<br>Key Responsibilities Lead and oversee quality assurance activities across inbound and outbound calls, emails, and chat interactions. Develop, maintain, and improve quality monitoring frameworks, scorecards, and evaluation criteria. Monitor customer interactions to ensure compliance with company policies, procedures, client requirements, and regulatory standards. Conduct calibration sessions with quality analysts, team leaders, and operations to ensure consistent and fair evaluations. Analyze quality trends, identify root causes of recurring issues, and recommend corrective and preventive actions. Provide detailed feedback, coaching, and performance improvement recommendations to agents, team leaders, and quality analysts. Prepare and present quality performance reports, dashboards, and actionable insights to management. Collaborate with Operations, Training, and Workforce Management teams to implement quality improvement initiatives. Support process optimization and customer experience enhancement projects. Ensure quality KPIs and service standards are consistently achieved and continuously improved. Mentor junior Quality Analysts and support their professional development.<br>Requirements Bachelor's degree in Business Administration or a related field (or equivalent experience). Minimum 1 years of experience in a Contact Center, including at least 2 years in a Quality Assurance role. Strong knowledge of contact center KPIs, quality assurance methodologies, customer service standards, and performance management. Experience using call monitoring, quality management, and reporting tools. Advanced proficiency in Microsoft Excel and reporting tools. Experience in coaching, calibration sessions, and continuous improvement initiatives.<br>Skills Excellent attention to detail and objective evaluation abilities. Strong coaching, mentoring, and performance feedback skills. Advanced reporting and data analysis capabilities. Effective presentation and stakeholder management skills. Ability to work collaboratively across cross-functional teams. Continuous improvement mindset with a focus on customer experience and operational excellence.
Role Overview<br>We're looking for a Staff AI Software Engineer who is equally passionate about building software and elevating engineering standards. This is a 50% hands-on coding and 50% technical leadership role, where you'll work closely with the engineering team to define best practices, improve development workflows, and help shape sprint planning and technical execution.<br>Key Responsibilities Hands on: Design, build, and scale modern full-stack applications with a focus on performance, scalability, and reliability. Provide technical leadership by mentoring engineers, conducting code reviews, and championing engineering best practices. Define coding standards, software architecture, and development processes that improve quality and consistency across the engineering team. Partner with Product Managers and Engineering Leadership to shape sprint planning, break down technical initiatives, estimate work, and improve delivery.<br>What We're Looking For8+ years of experience in software engineering, with experience operating at Staff, Principal, or Technical Lead level. Strong commercial experience with Java and the Spring ecosystem (Spring Boot, Spring Cloud, Spring MVC). Strong full-stack development experience using React, Next.js, Type Script, and modern frontend technologies. Experience designing and building distributed, microservices-based architectures. Experience building and consuming REST APIs and event-driven systems. Experience working with Postgre SQL and/or Mongo DB. Experience with Docker, containerisation, Git, CI/CD pipelines, and cloud-native development. Strong understanding of software architecture, design patterns, scalability, and system performance. Experience mentoring engineers and influencing technical direction across multiple teams. Excellent communication and stakeholder management skills. Experience building AI-native products or integrating LLMs into production systems. Hands-on experience with RAG, AI agents, vector databases, Lang Chain, Lang Graph, MCP, or similar AI frameworks. Experience with Python and Fast API for AI services. Experience working in high-growth startups or scaling technology businesses. Exposure to cloud platforms such as AWS, Azure, or Google Cloud. Experience working with AI coding assistants such as Claude, Codex, Cursor, or Git Hub Copilot. Comfortable working in a fast-paced startup environment with a high degree of ownership.
Additional Information<br><br>Job Number 26118091<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Aplicar pintura, colorantes y otros acabados a las paredes, cielos rasos y muebles del hotel mediante la utilización de brochas, pistolas rociadoras o rodillos. Aplicar imprimadores o selladores para preparar las nuevas superficies que recibirán capas de acabado. Quitar los acabados antiguos retirando empapelados, lijando, utilizando cepillos de alambre, quemando o empleando chorreado de agua y/o abrasivos. Cubrir las superficies con el material adecuado para protegerlas mientras se pinta y advertir que la pintura es fresca mediante la colocación de carteles. Limpiar y almacenar la pintura, las herramientas y el equipo de pintura en los lugares adecuados. Coordinar con el proveedor para modificar los colores de la pintura, colorantes o barnices. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional. Apoyar al equipo para alcanzar los objetivos comunes. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, halar y encorvarse. Subir y bajar escaleras de mano. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26118090<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Instalar, mantener y realizar mantenimiento preventivo de herramientas, electrodomésticos y equipos, así como también recomendar su sustitución. Calibrar todos los controles, indicadores, medidores, etc. Identificar, localizar y operar todas las válvulas de cierre. Realizar pedidos, marcar y abastecer de partes y suministros según sea necesario. Llevar el registro de órdenes de compras e inventario. Inspeccionar herramientas, equipos o máquinas. Ingresar y localizar la información relacionada con el trabajo mediante la utilización de computadoras. Manejar el montacargas. Asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; servir como ejemplo. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión, realizar capacitaciones y obtener certificaciones de seguridad y almacenar los materiales inflamables de manera segura. Asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales. Anticiparse a las necesidades de servicio de los huéspedes y atenderlas. Hablar con los demás utilizando un lenguaje claro y profesional y preparar y revisar los documentos escritos de manera exacta y completa. Cultivar y mantener relaciones laborales positivas con los demás y escuchar y responder de manera apropiada las inquietudes de los demás empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad?e identificar, recomendar, desarrollar e implementar nuevas formas de aumentar la eficacia, productividad, calidad, seguridad y/o capacidad de ahorro de la organización. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos. Subir y bajar escaleras regulares, rampas de servicio, superficies inclinadas, irregulares o resbalosas, y/o escaleras de mano. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, halar y encorvarse. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:De 4 a 6 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o certificación:Carnet de conducir válido<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26118091<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Aplicar pintura, colorantes y otros acabados a las paredes, cielos rasos y muebles del hotel mediante la utilización de brochas, pistolas rociadoras o rodillos. Aplicar imprimadores o selladores para preparar las nuevas superficies que recibirán capas de acabado. Quitar los acabados antiguos retirando empapelados, lijando, utilizando cepillos de alambre, quemando o empleando chorreado de agua y/o abrasivos. Cubrir las superficies con el material adecuado para protegerlas mientras se pinta y advertir que la pintura es fresca mediante la colocación de carteles. Limpiar y almacenar la pintura, las herramientas y el equipo de pintura en los lugares adecuados. Coordinar con el proveedor para modificar los colores de la pintura, colorantes o barnices. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional. Apoyar al equipo para alcanzar los objetivos comunes. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, halar y encorvarse. Subir y bajar escaleras de mano. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26118091<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Aplicar pintura, colorantes y otros acabados a las paredes, cielos rasos y muebles del hotel mediante la utilización de brochas, pistolas rociadoras o rodillos. Aplicar imprimadores o selladores para preparar las nuevas superficies que recibirán capas de acabado. Quitar los acabados antiguos retirando empapelados, lijando, utilizando cepillos de alambre, quemando o empleando chorreado de agua y/o abrasivos. Cubrir las superficies con el material adecuado para protegerlas mientras se pinta y advertir que la pintura es fresca mediante la colocación de carteles. Limpiar y almacenar la pintura, las herramientas y el equipo de pintura en los lugares adecuados. Coordinar con el proveedor para modificar los colores de la pintura, colorantes o barnices. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión y realizar capacitaciones y obtener certificaciones de seguridad. Asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales, mantener la confidencialidad de la información patentada y proteger los bienes de la compañía. Recibir y reconocer a todos los huéspedes de acuerdo con los estándares de la compañía, anticiparse a sus necesidades de servicio y atenderlas, asistir a las personas con discapacidades y agradecer a los huéspedes con aprecio genuino. Hablar con los demás utilizando un lenguaje claro y profesional. Apoyar al equipo para alcanzar los objetivos comunes. Asegurar el cumplimiento de las expectativas y los estándares de calidad. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, halar y encorvarse. Subir y bajar escaleras de mano. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 50 libras o menos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:Al menos 1 año de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Additional Information<br><br>Job Number 26118090<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Instalar, mantener y realizar mantenimiento preventivo de herramientas, electrodomésticos y equipos, así como también recomendar su sustitución. Calibrar todos los controles, indicadores, medidores, etc. Identificar, localizar y operar todas las válvulas de cierre. Realizar pedidos, marcar y abastecer de partes y suministros según sea necesario. Llevar el registro de órdenes de compras e inventario. Inspeccionar herramientas, equipos o máquinas. Ingresar y localizar la información relacionada con el trabajo mediante la utilización de computadoras. Manejar el montacargas. Asistir a la gerencia en la contratación, capacitación, programación, evaluación, asesoramiento, disciplina, motivación y entrenamiento de los empleados; servir como ejemplo. Cumplir con todas las políticas y los procedimientos de seguridad y de la compañía, informar cualquier problema de mantenimiento, riesgo para la seguridad, accidente o lesión, realizar capacitaciones y obtener certificaciones de seguridad y almacenar los materiales inflamables de manera segura. Asegurarse de que el uniforme y la apariencia personal sean pulcros y profesionales. Anticiparse a las necesidades de servicio de los huéspedes y atenderlas. Hablar con los demás utilizando un lenguaje claro y profesional y preparar y revisar los documentos escritos de manera exacta y completa. Cultivar y mantener relaciones laborales positivas con los demás y escuchar y responder de manera apropiada las inquietudes de los demás empleados. Asegurar el cumplimiento de las expectativas y los estándares de calidad?e identificar, recomendar, desarrollar e implementar nuevas formas de aumentar la eficacia, productividad, calidad, seguridad y/o capacidad de ahorro de la organización. Mover, levantar, transportar, empujar, arrastrar y ubicar sin ayuda objetos que pesen 25 libras o menos. Subir y bajar escaleras regulares, rampas de servicio, superficies inclinadas, irregulares o resbalosas, y/o escaleras de mano. Estirarse por encima de la cabeza y debajo de la rodillas, incluso agacharse, retorcerse, halar y encorvarse. Agarrar, voltear y manipular objetos de diferentes tamaños y pesos. Estar de pie, tomar asiento o caminar durante un período prolongado de tiempo. Ejecutar otros deberes de trabajo razonables solicitados por supervisors.<br><br>APTITUDES DESEABLES<br><br>Educación:Título expedido por una escuela técnica, de oficios o vocacional.<br><br>Experiencia laboral afín:De 4 a 6 años de experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>APTITUDES OBLIGATORIAS<br><br>Licencia o certificación:Carnet de conducir válido<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
Company Description:<br>Watieq is a live Prop Tech platform built for the Saudi Arabian real-estate market. It helps real-estate agencies and professionals improve buyer engagement, lead management, market intelligence, operational workflows, and sales conversion through AI-powered tools. Watieq is currently expanding its commercial presence in Saudi Arabia and is building a small network of independent sales partners with strong connections across the Saudi real-estate ecosystem.<br>Role Description:<br>We are looking for an Independent B2B Sales Partner in Saudi Arabia | Real Estate / Prop Tech to help introduce Watieq to real-estate agencies, brokerage firms, developers, and other relevant real-estate businesses in Saudi Arabia. This is an independent, commission based sales partnership and not a salaried employment role. The ideal sales partner should already has relationships with decision makers in the Saudi real-estate market and can independently identify prospects, make introductions, arrange meetings and product demonstrations, follow up with prospects, and support the sales process through closing.<br>Responsibilities include:<br>Identify and approach Saudi real-estate agencies, real-estate companies, brokerage firms, developers, and relevant property businesses Build relationships with owners, CEOs, sales directors, brokerage managers, and other decision makers Introduce Watieq and explain its value to prospective customers. Arrange and participate in product demonstrations Manage follow-ups and commercial discussions Support prospects through the decision making and closing process Share market feedback and customer requirements with Watieq Maintain a clear record of opportunities and customer introductions<br>Compensation:<br>This role is a commission only independent partnership.<br>No fixed salary No upfront payment Commission is paid on successfully collected customer revenue Commission: 18% to 25% depending on performance and commercial terms A successful annual sale can generate commission of up to approximately SAR 4,000 per customer Higher-performing partners may qualify for enhanced commission arrangements & Ideal Candidate<br>We strongly prefer candidates who already have an established network within the Saudi real-estate industry.<br>Ideal backgrounds include:<br>Real-estate business development Property brokerage Real-estate agency sales Developer sales Prop Tech CRM / Saa S sales to real-estate companies Real-estate consulting B2B technology sales<br>Candidates with existing relationships with Saudi real-estate agency owners, brokerage managers, developers, property companies, or senior decision-makers will be prioritized.<br>Qualification:<br>Existing professional network within Saudi Arabia's real-estate sector is highly preferred Strong B2B sales, relationship building, and negotiation skills Strong English & Arabic communication skills Ability to independently prospect and develop new business Comfortable speaking with senior decision makers Experience selling Saa S, Prop Tech, CRM, technology or professional services is beneficial Arabic is highly advantageous Based in Saudi Arabia or already actively connected to the Saudi real-estate market<br>Working Arrangements:<br>Independent / Contract Commission based Saudi Arabia No fixed working hours No exclusivity initially
Department: Fraud Prevention Industry: Insurance Reports To: Chief Executive Officer (CEO)<br>Job Purpose<br>To lead and manage the Company’s Fraud Prevention function by establishing an effective framework for the prevention, detection, investigation, and reporting of fraud risks across insurance operations. The role is responsible for protecting the Company, policyholders, beneficiaries, and other stakeholders from fraudulent activities while ensuring compliance with applicable regulatory requirements and insurance industry standards in Saudi Arabia.<br>Key Responsibilities<br>* Develop, implement, and periodically review the Company’s Fraud Prevention Framework, policies, procedures, and controls.*Develop, implement fraud prevention strategy and plan.* Conduct and maintain a comprehensive Fraud Risk Assessment covering all insurance activities, products, processes, and distribution channels.* Identify and assess fraud risks related to claims, underwriting, policy issuance, renewals, premiums, refunds, commissions, providers, intermediaries, and other insurance transactions.* Establish fraud indicators, red flags, detection rules, and early-warning mechanisms to identify suspicious activities and emerging fraud patterns.* Monitor and investigate suspected fraudulent insurance claims and transactions involving policyholders, beneficiaries, healthcare providers, repair workshops, brokers, agents, employees, vendors, and other third parties.* Lead fraud investigations and ensure that cases, evidence, findings, conclusions, and recommendations are properly documented.* Coordinate with Claims, Underwriting, Medical, Motor, Finance, Legal, Compliance, Risk Management, Internal Audit, IT, Cybersecurity, HR, and other relevant functions when investigating suspected fraud.* Develop fraud detection methodologies and utilize data analytics to identify unusual claims patterns, suspicious transactions, duplicate claims, inflated claims, misrepresentation, and other potential fraud schemes.* Maintain a centralized and confidential Fraud Case Register containing suspected and confirmed fraud cases, investigation outcomes, financial impact, recoveries, and corrective actions.* Escalate material fraud cases and significant fraud risks to the CEO, senior management, and relevant committees in accordance with the Company’s approved governance framework.* Prepare periodic fraud reports and dashboards covering suspected cases, confirmed cases, financial exposure, prevented losses, recoveries, emerging trends, and corrective actions.* Recommend appropriate preventive, corrective, disciplinary, contractual, or legal actions based on investigation findings and in coordination with the relevant functions.* Monitor implementation of corrective actions resulting from fraud investigations and ensure that identified control weaknesses are appropriately addressed.* Establish and monitor Fraud Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).* Assess fraud risks associated with new insurance products, digital channels, systems, partnerships, providers, and significant changes to business processes.* Support the development of automated fraud detection capabilities and analytical tools within insurance systems.* Develop and deliver periodic fraud awareness and prevention training to employees and relevant stakeholders.* Promote a strong anti-fraud culture and encourage timely reporting of suspected fraudulent activities.* Monitor emerging fraud trends and schemes within the Saudi and international insurance markets and recommend appropriate preventive measures.* Coordinate with relevant regulatory, law-enforcement, and external authorities when required and in accordance with applicable regulations and Company procedures.* Ensure confidentiality, integrity, independence, and proper retention of fraud investigation records and supporting evidence.* Perform any other fraud prevention responsibilities assigned in accordance with applicable regulations and the Company’s governance framework.<br>Key Insurance Fraud Areas<br>The Fraud Prevention Manager shall maintain appropriate oversight of fraud risks including, but not limited to:<br>* Motor Insurance Fraud: staged accidents, inflated repair costs, fabricated damages, duplicate claims, and collusion with service providers.* Health Insurance Fraud: medically unnecessary services, phantom billing, upcoding, identity misuse, provider collusion, and duplicate billing.* Property & Casualty Fraud: fabricated losses, inflated damages, deliberate losses, and misrepresentation.* Underwriting Fraud: false or misleading information provided during policy application, issuance, or renewal.* Claims Fraud: falsified documents, exaggerated losses, multiple claims for the same incident, and intentional misrepresentation.* Intermediary Fraud: misconduct or fraudulent activities involving brokers, agents, or other distribution partners.* Internal Fraud: fraudulent or collusive activities involving employees or individuals with authorized access to Company systems or information.* Third-Party Fraud: fraudulent activities involving vendors, healthcare providers, repair workshops, assessors, or other service providers.<br>Qualifications & Experience<br>* Bachelor’s degree in Insurance, Finance, Accounting, Risk Management, Law, Business Administration, or a related field.* Professional certification in fraud examination or investigation, such as Certified Fraud Examiner (CFE), is preferred.* Relevant experience in fraud prevention, fraud investigation, claims investigation, compliance, risk management, or a related control function.* Previous experience within the insurance or financial services sector is strongly preferred.* Strong understanding of insurance operations, particularly claims, underwriting, policy administration, and distribution channels.* Good knowledge of applicable Saudi insurance regulatory requirements and fraud prevention practices.<br>Required Competencies<br>* Strong fraud investigation and analytical skills.* Strong understanding of insurance fraud typologies and red flags.* Data analysis and pattern-recognition capabilities.* High level of integrity, confidentiality, independence, and professional judgment.* Strong report-writing and case-documentation skills.* Ability to manage sensitive and complex investigations.* Strong communication and stakeholder-management skills.* Ability to present significant fraud matters clearly to senior management and relevant committees.* Knowledge of fraud detection systems, insurance systems, and data analytics tools is preferred.<br>Key Performance Indicators (KPIs)<br>* Percentage of fraud cases investigated and closed within established timelines.* Value of fraudulent claims or transactions prevented or detected.* Value of financial recoveries resulting from fraud investigations.* Reduction in recurring fraud patterns and identified control weaknesses.* Percentage of corrective actions implemented within agreed timelines.* Fraud Risk Assessment coverage across insurance products and processes.* Employee completion rate for mandatory fraud awareness training.* Effectiveness of fraud detection rules and red-flag monitoring.* Timeliness and quality of fraud reporting to senior management and relevant committees.<br><br>Years of Experience: 3-5 Years
<h3 >About Almosafer</h3>
<p >Almosafer is recognized as Saudi Arabia’s leading travel company, actively shaping the future of the travel industry. The company serves millions across various segments of the travel and tourism ecosystem, with its name meaning "the traveler." Almosafer's diverse platforms and services are designed to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. The organization's vision is to be the undisputed leader in travel services, fostering connections and setting new benchmarks for excellence within the Kingdom and beyond. The team integrates deep cultural understanding with forward-thinking innovation to establish new standards for travel in the region.</p> <h3 >The Role: Officer - Airlines Ticketing</h3>
<p >Almosafer is seeking an Officer - Airlines Ticketing to join its team in Al Khobar. This full-time position involves providing efficient reservation and ticketing services to travel agents, corporate customers, and passengers. The Officer is responsible for ensuring all transactions are processed accurately and in compliance with respective Airlines and company policies, while delivering professional customer service.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Handle flight reservations, ticket issuance, reissuance, exchanges, refunds, and cancellations in accordance with Airlines policies.</li>
<li >Process reservations and ticketing transactions using Airline Reservation Systems.</li>
<li >Provide accurate fare quotations, itinerary planning, and information on fare rules, baggage policies, and travel requirements.</li>
<li >Assist travel agents, corporate clients, and passengers with reservation and ticketing enquiries.</li>
<li >Manage booking queues and ensure timely follow-up on pending reservations and ticketing requests.</li>
<li >Handle schedule changes, flight disruptions, involuntary rerouting, and passenger re-accommodation.</li>
<li >Ensure compliance with airline procedures and internal operating standards.</li>
<li >Coordinate with Sales, Airport Operations, Customer Service, and the Airlines Regional Office to ensure seamless service delivery.</li>
<li >Maintain accurate reservation and ticketing records and prepare operational reports as required.</li>
<li >Support promotional campaigns, special fares, group bookings, and corporate travel requirements.</li>
<li >Resolve ticketing-related issues professionally while maintaining high customer satisfaction.</li>
<li >Keep updated on airline schedules, fare products, travel regulations, and service enhancements.</li>
<li >Properly report ticket sales into the Almosafer Auditing and reporting System.</li>
<li >Work under the directives of the GSA department of Almosafer and further to the Principal Airlines assigned.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role should possess 2-5 years of experience in a relevant field, demonstrating proficiency in airline ticketing and reservation processes.</p> <h3 >Work Environment and Culture</h3>
<p >At Almosafer, teams operate with purpose, clarity, and a shared commitment to established practices. The workplace values accountability, trust, and collaboration, providing a structure and space for employees to contribute meaningfully. The company supports ongoing learning and development, and fosters a community built on trust, curiosity, and shared momentum. Employees are recognized for their achievements, both significant and minor.</p> <h3 >Application Process</h3>
<p >Interested candidates are invited to apply for this full-time position in Al Khobar.</p>
<h2 class="h5">Job description</h2>
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<p>The <strong>Senior IT Security Operations Engineer</strong> safeguards corporate IT infrastructure, networks, enterprise data, and cloud environments against operational security risks and threats. This hands-on role bridges infrastructure management with threat detection, incident response, IAM governance, and security standard compliance across enterprise systems.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><strong>Infrastructure & Network Defense:</strong> Configure, manage, and audit enterprise firewalls, VPNs, Endpoint Detection and Response (EDR) agents, and web proxy controls.</li><li><strong>Security Monitoring & Incident Response:</strong> Lead Tier-2/Tier-3 security event investigations, analyze SIEM logs, and mitigate security incidents to limit operational downtime.</li><li><strong>Identity & Access Governance:</strong> Enforce strict identity and access management (IAM) controls, privileged access management (PAM), multi-factor authentication, and role-based access policies.</li><li><strong>Vulnerability & Patch Management:</strong> Direct routine infrastructure vulnerability scans, prioritize critical patching schedules with IT infrastructure teams, and verify system hardening.</li><li><strong>Backup Integrity & System Audits:</strong> Ensure secure backup configurations, system disaster recovery readiness, and adherence to security standards (ITIL, ISO 27001, NCA-ECC).</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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