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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About The Ritz-Carlton</h3>
<p style="margin:0 0 12px; **********<strong>;">The Ritz-Carlton, part of the Marriott International portfolio of brands, is recognized globally for its luxury hospitality. The company operates over 100 award-winning properties worldwide, where its Ladies and Gentlemen are dedicated to creating exceptional guest experiences. The Ritz-Carlton upholds its "Gold Standards," which include the Employee Promise, Credo, and Service Values, guiding daily operations and fostering a culture that drives success.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Summary</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">The Restaurant Manager supervises daily restaurant operations, including bars and room service where applicable. This full-time role involves assisting with menu planning, maintaining sanitation standards, and supporting service staff during peak periods. The manager is responsible for improving guest and employee satisfaction while maximizing financial performance within their areas of responsibility. This position requires 5-10 years of experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Supervise and manage daily operations, including employees, ensuring service and sanitation standards are met across restaurant, bar/lounge, and room service areas.</li>
<li style="margin:0 0 6px;">Review staffing levels to align with guest service, operational needs, and financial objectives.</li>
<li style="margin:0 0 6px;">Lead, influence, and encourage team members through effective interpersonal and communication skills, advocating for sound financial and business decisions, and demonstrating honesty and integrity.</li>
<li style="margin:0 0 6px;">Foster mutual trust, respect, and cooperation among team members, serving as a role model for appropriate behaviors.</li>
<li style="margin:0 0 6px;">Identify developmental needs of staff and provide coaching, mentoring, or other support to enhance knowledge and skills.</li>
<li style="margin:0 0 6px;">Develop specific goals and plans to prioritize, organize, and accomplish work, ensuring and maintaining employee productivity.</li>
<li style="margin:0 0 6px;">Provide leadership, vision, and direction to align and prioritize departmental goals efficiently and effectively.</li>
<li style="margin:0 0 6px;">Ensure compliance with all food and beverage policies, standards, and procedures through training, supervision, follow-up, and hands-on management.</li>
<li style="margin:0 0 6px;">Ensure compliance with all applicable laws and regulations, including food handling, sanitation standards, and local, state, and federal liquor laws.</li>
<li style="margin:0 0 6px;">Establish and maintain open, collaborative relationships with employees, ensuring similar dynamics within the team, and setting clear expectations.</li>
<li style="margin:0 0 6px;">Monitor alcohol beverage service in compliance with local laws.</li>
<li style="margin:0 0 6px;">Deliver exceptional customer service to ensure guest satisfaction and retention, improving service by understanding guest needs and providing guidance and coaching.</li>
<li style="margin:0 0 6px;">Manage day-to-day operations to ensure quality, standards, and customer expectations are met daily.</li>
<li style="margin:0 0 6px;">Display leadership in guest hospitality, exemplify excellent customer service, and create a positive atmosphere for guest relations.</li>
<li style="margin:0 0 6px;">Empower employees to provide excellent customer service and act as a guest service role model for the restaurants.</li>
<li style="margin:0 0 6px;">Handle guest problems and complaints, and meet with guests informally to gather feedback on food and beverage quality, service levels, and overall satisfaction.</li>
<li style="margin:0 0 6px;">Ensure corrective actions are taken to continuously improve service results, incorporating guest satisfaction into departmental meetings.</li>
<li style="margin:0 0 6px;">Manage service delivery in outlets from entry to departure, including greeting, order taking, food and beverage delivery, special requests, payment collection, and invitation to return.</li>
<li style="margin:0 0 6px;">Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.</li>
<li style="margin:0 0 6px;">Identify educational needs, develop formal training programs, and instruct others.</li>
<li style="margin:0 0 6px;">Ensure employees are treated fairly and equitably, striving to improve employee retention and ensuring ongoing training to meet guest expectations.</li>
<li style="margin:0 0 6px;">Solicit employee feedback, utilize an "open door" policy, and review employee satisfaction results to address concerns.</li>
<li style="margin:0 0 6px;">Strive to improve service performance and ensure recognition is implemented across areas of responsibility.</li>
<li style="margin:0 0 6px;">Provide information to supervisors, co-workers, and subordinates through various communication channels.</li>
<li style="margin:0 0 6px;">Analyze information and evaluate results to choose optimal solutions and solve problems.</li>
<li style="margin:0 0 6px;">Assist servers and hosts on the floor during meal periods and high-demand times.</li>
<li style="margin:0 0 6px;">Recognize good quality products and presentations.</li>
<li style="margin:0 0 6px;">Supervise daily shift operations in the absence of an Assistant Restaurant Manager.</li>
<li style="margin:0 0 6px;">Oversee the financial aspects of the department, including purchasing and invoice payments.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">High school diploma or GED with 4 years of experience in food and beverage, culinary, or a related professional area.</li>
<li style="margin:0 0 6px;">Alternatively, a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, combined with 2 years of experience in food and beverage, culinary, or a related professional area.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">This is a full-time position.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Diversity</h3>
<p style="margin:0 0 12px; </strong>**********;">Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The company values and celebrates the unique backgrounds of its associates and is committed to non-discrimination on any protected basis, including disability and veteran status.</p>
<p>Position Overview We are seeking a friendly, organized, and dependable Remote Customer Service Representative Admin to support customers while assisting with daily administrative operations. This entry-level position combines customer service, data entry, account maintenance, request processing, document management, and general administrative support. Previous professional experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional position are encouraged to apply.</p><h3>Key Responsibilities</h3><h4>Customer Service & Support</h4><ul><li>Respond to customer questions professionally and courteously.</li><li>Assist with routine account, order, product, and service inquiries.</li><li>Provide accurate information using approved resources.</li><li>Explain standard processes and next steps clearly.</li><li>Resolve routine customer concerns within established guidelines.</li><li>Follow up on pending customer requests.</li><li>Escalate complex or unresolved issues appropriately.</li><li>Maintain a positive and professional customer experience.</li></ul><h4>Administrative Support</h4><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain contact lists, activity logs, and shared records.</li><li>Organize digital folders and internal resources.</li><li>Assist with shared inboxes when assigned.</li><li>Route documents and requests to appropriate team members.</li><li>Complete routine clerical and administrative assignments.</li></ul><h4>Data Entry & Account Records</h4><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate customer profiles and account records.</li><li>Document customer interactions and completed actions.</li><li>Review information for accuracy and completeness.</li><li>Process authorized account changes.</li><li>Identify missing, duplicate, or outdated information.</li><li>Make routine corrections when authorized.</li><li>Protect confidential customer information.</li></ul><h4>Ticket & Request Management</h4><ul><li>Create and update customer service tickets.</li><li>Categorize incoming requests appropriately.</li><li>Maintain accurate case notes.</li><li>Track open and pending requests.</li><li>Update ticket status as work progresses.</li><li>Monitor follow-up requirements.</li><li>Escalate requests requiring specialized assistance.</li><li>Close completed cases according to procedures.</li></ul><h4>Email, Chat & Phone Support</h4><ul><li>Assist customers through approved communication channels.</li><li>Provide clear and professional responses.</li><li>Use approved scripts, templates, and support resources.</li><li>Manage multiple routine customer requests.</li><li>Maintain professionalism during challenging interactions.</li><li>Route specialized questions to the appropriate department.</li></ul><h4>Document & Records Processing</h4><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Review routine forms for completeness.</li><li>Maintain electronic customer records.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized documentation when requested.</li><li>Maintain processing and tracking logs.</li><li>Protect sensitive records and information.</li></ul><h4>Team Collaboration</h4><ul><li>Communicate professionally with supervisors and coworkers.</li><li>Coordinate customer requests with other departments.</li><li>Provide updates on pending or unresolved matters.</li><li>Request clarification when instructions are incomplete.</li><li>Participate in virtual meetings, coaching, and training.</li><li>Maintain dependable communication during scheduled work hours.</li></ul><h3>Skills & Competencies</h3><ul><li>Customer-focused communication.</li><li>Administrative organization.</li><li>Data entry and accuracy.</li><li>Active listening and patience.</li><li>Problem solving.</li><li>Attention to detail.</li><li>Time management.</li><li>Computer and typing proficiency.</li><li>Dependability and professionalism.</li><li>Confidential information handling.</li></ul><h3>What We Offer</h3><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping customers while handling administrative responsibilities, records, and data. You are organized, dependable, patient, detail-oriented, and comfortable learning new systems while working independently. This role can provide experience for future opportunities in customer service, administrative support, customer operations, account services, and business operations .</p><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management abilities.</li><li>Basic problem-solving skills.</li><li>Ability to follow established procedures.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Dependable and professional work habits.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous professional experience is not required.</li><li>Helpful familiarity may include: Customer service or customer support. Administrative or clerical support. Email, chat, or phone communication. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and customer records. Order or account processing. Digital document-management systems. Remote collaboration tools. Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</li></ul>
<p>Position Overview We are seeking a detail-oriented and dependable Data Entry Specialist Associate to join our remote team. This entry-level position supports daily operations by entering, updating, reviewing, and maintaining information across spreadsheets, databases, and internal systems. The ideal candidate is organized, accurate, comfortable using computers, and able to complete structured assignments independently while meeting established deadlines. Previous professional experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote position are encouraged to apply.</p><p>Key Responsibilities</p><p>Data Entry & Processing</p><ul><li>Enter information into databases, spreadsheets, and internal systems.</li><li>Transfer data from approved forms, files, and source documents.</li><li>Update existing records with current information.</li><li>Process routine data-entry assignments accurately.</li><li>Follow established formatting and processing standards.</li><li>Review completed entries before submission.</li><li>Maintain consistent and organized records.</li><li>Complete assigned work within established timelines.</li></ul><p>Data Verification & Quality</p><ul><li>Compare entered information with source documents.</li><li>Review records for accuracy, completeness, and consistency.</li><li>Identify missing, duplicate, outdated, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Flag unresolved discrepancies for further review.</li><li>Perform basic quality-control checks.</li><li>Help maintain reliable and accurate business data.</li></ul><p>Records & Document Support</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic records and shared files.</li><li>Follow established file-naming and storage procedures.</li><li>Review documents for completeness.</li><li>Maintain basic record indexes and processing logs.</li><li>Retrieve authorized records when requested.</li><li>Protect confidential and sensitive information.</li></ul><p>Administrative Support</p><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Maintain routine administrative logs.</li><li>Process basic internal requests.</li><li>Organize shared digital folders and resources.</li><li>Route documents and information to appropriate team members.</li><li>Assist with general clerical and administrative assignments.</li><li>Support additional projects as needed.</li></ul><p>Workflow & Task Tracking</p><ul><li>Track assigned tasks and processing deadlines.</li><li>Update workflow trackers.</li><li>Monitor pending and completed assignments.</li><li>Maintain activity and completion logs.</li><li>Follow up on assigned action items.</li><li>Compile approved information for basic reports.</li><li>Provide status updates when requested.</li></ul><p>Remote Team Communication</p><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Coordinate information with team members.</li><li>Respond to routine internal inquiries.</li><li>Ask for clarification when instructions are incomplete.</li><li>Report data or documentation issues promptly.</li><li>Participate in virtual training and team meetings.</li><li>Maintain dependable communication during scheduled work hours.</li></ul><p>Skills & Competencies</p><ul><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Data verification.</li><li>Records organization.</li><li>Computer and typing proficiency.</li><li>Administrative support.</li><li>Time management.</li><li>Professional communication.</li><li>Dependability and consistency.</li><li>Confidential handling of information.</li></ul><p>What We Offer</p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you enjoy detail-focused work involving data, spreadsheets, records, and digital documents. You are dependable, organized, accurate, comfortable learning new systems, and capable of completing assignments independently. This position can provide a foundation for a career in data entry, data operations, records management, administration, or business support .</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to perform repetitive tasks consistently.</li><li>Effective written and verbal communication skills.</li><li>Ability to manage multiple routine assignments.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business platforms. Digital filing and document-management tools. Data verification or quality-control processes. Administrative or clerical support. Remote collaboration tools. Experience gained through academic projects, internships, volunteer work, freelance assignments, retail, customer service, or other administrative activities may also be relevant.</li></ul>
<p>Position Overview We are seeking a friendly, organized, and dependable Remote Customer Service Representative Admin to support customers while assisting with daily administrative operations. This entry-level position combines customer service, data entry, account maintenance, request processing, document management, and general administrative support. Previous professional experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional position are encouraged to apply.</p><p>Key Responsibilities</p><ul><li>Customer Service & Support Respond to customer questions professionally and courteously. Assist with routine account, order, product, and service inquiries. Provide accurate information using approved resources. Explain standard processes and next steps clearly. Resolve routine customer concerns within established guidelines. Follow up on pending customer requests. Escalate complex or unresolved issues appropriately. Maintain a positive and professional customer experience.</li><li>Administrative Support Prepare and update spreadsheets, forms, lists, and trackers. Process routine administrative requests. Maintain contact lists, activity logs, and shared records. Organize digital folders and internal resources. Assist with shared inboxes when assigned. Route documents and requests to appropriate team members. Complete routine clerical and administrative assignments.</li><li>Data Entry & Account Records Enter and update customer information in company systems. Maintain accurate customer profiles and account records. Document customer interactions and completed actions. Review information for accuracy and completeness. Process authorized account changes. Identify missing, duplicate, or outdated information. Make routine corrections when authorized. Protect confidential customer information.</li><li>Ticket & Request Management Create and update customer service tickets. Categorize incoming requests appropriately. Maintain accurate case notes. Track open and pending requests. Update ticket status as work progresses. Monitor follow-up requirements. Escalate requests requiring specialized assistance. Close completed cases according to procedures.</li><li>Email, Chat & Phone Support Assist customers through approved communication channels. Provide clear and professional responses. Use approved scripts, templates, and support resources. Manage multiple routine customer requests. Maintain professionalism during challenging interactions. Route specialized questions to the appropriate department.</li><li>Document & Records Processing Upload, label, categorize, and organize digital documents. Review routine forms for completeness. Maintain electronic customer records. Follow established file-naming and storage procedures. Retrieve authorized documentation when requested. Maintain processing and tracking logs. Protect sensitive records and information.</li><li>Team Collaboration Communicate professionally with supervisors and coworkers. Coordinate customer requests with other departments. Provide updates on pending or unresolved matters. Request clarification when instructions are incomplete. Participate in virtual meetings, coaching, and training. Maintain dependable communication during scheduled work hours.</li></ul><p>Skills & Competencies</p><ul><li>Customer-focused communication.</li><li>Administrative organization.</li><li>Data entry and accuracy.</li><li>Active listening and patience.</li><li>Problem solving.</li><li>Attention to detail.</li><li>Time management.</li><li>Computer and typing proficiency.</li><li>Dependability and professionalism.</li><li>Confidential information handling.</li></ul><p>What We Offer</p><p>Depending on employment status, location, and eligibility, benefits may include:</p><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you enjoy helping customers while handling administrative responsibilities, records, and data. You are organized, dependable, patient, detail-oriented, and comfortable learning new systems while working independently. This role can provide experience for future opportunities in customer service, administrative support, customer operations, account services, and business operations.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management abilities.</li><li>Basic problem-solving skills.</li><li>Ability to follow established procedures.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and processes.</li><li>Dependable and professional work habits.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><p>Previous professional experience is not required . Helpful familiarity may include:</p><ul><li>Customer service or customer support.</li><li>Administrative or clerical support.</li><li>Email, chat, or phone communication.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Order or account processing.</li><li>Digital document-management systems.</li><li>Remote collaboration tools.</li></ul><p>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional. Anticipate and address guests’ service needs. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Move up and down stairs, service ramps, sloping, uneven, or slippery surfaces, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: 4 to 6 years of related work experience.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Valid Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Banquet Operations<br>• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).<br>• Applies knowledge of all laws, as they relate to an event.<br>• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.<br>• Adheres to and reinforces all standards, policies, and procedures.<br>• Maintains established sanitation levels.<br>• Manages departmental inventories and maintains equipment.<br>• Uses banquet beverage records to control costs and manage the banquet beverage perpetual inventory.<br>• Schedules banquet service staff to forecast and service standards, while maximizing profits.<br>• Assists team in developing lasting relationships with groups to retain business and increase growth.<br>Participating in and Leading Banquet Teams<br>• Sets goals and delegates tasks to improve departmental performance.<br>• Conducts monthly department meetings with the Banquet team.<br>• Applies and continually broadens knowledge of food and beverage and cutting-edge cuisine with emphasis on current event trends.<br>• Acts as a liaison to the kitchen staff.<br>• Leads shifts and actively participates in the servicing of events.<br>Ensuring and Providing Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Ensures employees understand expectations and parameters.<br>• Strives to improve service performance.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Reviews comment cards and guest satisfaction results with employees.<br>Conducting Human Resources Activities<br>• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Monitors progress and leads discussion with staff each period.<br>• Participates in the development and implementation of corrective action plans.<br>• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.</p>
<p> </p>
<p><br></p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Leading Pastry Culinary Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Ensures employees understand expectations and parameters.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Leads shifts while personally preparing food items and executing requests based on required specifications.</p>
<p> Supervises and coordinates activities of cooks and workers engaged in food preparation.</p>
<p> </p>
<p> <strong>Ensuring Culinary Standards and Responsibilities are Met</strong> </p>
<p> Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</p>
<p> Recognizes superior quality products, presentations and flavor.</p>
<p> Maintains food preparation handling and correct storage standards.</p>
<p> Maintains purchasing, receiving and food storage standards.</p>
<p> Supports procedures for food & beverage portion and waste controls.</p>
<p> Follows proper handling and right temperature of all food products.</p>
<p> Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</p>
<p> Checks the quality of raw and cooked food products to ensure that standards are met.</p>
<p> Assists in determining how food should be presented and creates decorative food displays.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Sets a positive example for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Strives to improve service performance.</p>
<p> </p>
<p> <strong>Maintaining Culinary Goals</strong> </p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.</p>
<p> Purchases appropriate supplies and manage inventories according to budget.</p>
<p> </p>
<p> <strong>Supports Training and Development Activities </strong> </p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Participates in training staff on menu items including ingredients, preparation methods and unique tastes.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</p>
<p> </p>
<p> <strong>Additional Responsibilities </strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Brings issues to the attention of the department manager and Human Resources as necessary.</p>
<p> Attends and participates in all pertinent meetings.</p>
<p> </p>
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<p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 13px;">High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</p><p style="font-size: 13px;">OR</p><p style="font-size: 13px;">2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</p>
<p> We are seeking a friendly, dependable, and customer-focused Customer Service Representative to join our remote team. This entry-level position assists customers with questions, account information, orders, service requests, and general support through approved communication channels. The ideal candidate communicates clearly, listens carefully, stays organized, and enjoys helping customers resolve routine concerns. You should be comfortable using computers, email, chat platforms, and online systems while working independently. Previous professional customer service experience is not required. Training and ongoing guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service role are encouraged to apply.</p><h3>Key Responsibilities</h3><h4>Customer Service & Support</h4><p>Respond to customer questions professionally and courteously. Assist with routine product, service, order, and account inquiries. Provide accurate information using approved company resources. Help customers understand processes and next steps. Identify customer needs and provide appropriate assistance. Resolve routine concerns within established guidelines. Escalate complex or unresolved issues when necessary. Maintain a positive and professional customer experience.</p><h4>Email, Chat & Phone Support</h4><p>Assist customers through approved communication channels. Provide clear and helpful written or verbal responses. Manage multiple routine customer requests when required. Use approved templates, scripts, and support resources appropriately. Maintain professional communication during challenging interactions. Route specialized requests to the appropriate department.</p><h4>Account & Records Management</h4><p>Enter and update customer information in approved systems. Maintain accurate customer profiles and interaction records. Review information for completeness and accuracy. Update authorized account details. Document customer questions, actions, and resolutions. Identify missing or inconsistent information. Protect confidential customer information.</p><h4>Issue Resolution</h4><p>Listen carefully to customer concerns. Ask appropriate questions to understand the issue. Follow established troubleshooting and resolution procedures. Provide clear instructions and next steps. Escalate technical, billing, account, or policy-related issues appropriately. Follow up on assigned cases when required. Document resolutions accurately.</p><h4>Ticket & Request Management</h4><p>Create and update customer support tickets. Categorize requests accurately. Maintain clear case notes. Track open and pending issues. Update ticket status as work progresses. Follow established response and resolution timelines. Close completed cases according to company procedures.</p><h4>Administrative Support</h4><p>Enter customer and service information accurately. Update spreadsheets, trackers, and internal records. Process routine forms and requests. Maintain organized digital documentation. Review entries for basic errors or missing information. Assist with additional administrative tasks as assigned.</p><h4>Team Communication</h4><p>Communicate professionally with supervisors and colleagues. Coordinate with other departments regarding customer requests. Provide updates regarding unresolved cases. Ask for assistance when issues fall outside assigned responsibilities. Participate in virtual meetings, coaching, and training. Maintain dependable communication during scheduled working hours.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly and professional communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good organization and time-management skills.</li><li>Ability to follow established policies and procedures.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to remain professional during challenging interactions.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new software and support processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Email, chat, or phone support. CRM or ticket-management systems. Microsoft Office or Google Workspace. Data entry and records management. Order processing or account support. Retail, hospitality, reception, or administrative support. Remote collaboration tools.</li><li>Internships, volunteer work, academic activities, retail, hospitality, freelance work, or other customer-facing responsibilities may also be considered relevant.</li></ul><h3>Skills & Competencies</h3><ul><li>Customer service and active listening.</li><li>Clear and professional communication.</li><li>Problem solving and patience.</li><li>Attention to detail and accuracy.</li><li>Organization and time management.</li><li>Computer and typing skills.</li><li>Dependability and adaptability.</li><li>Team collaboration.</li><li>Confidential handling of information.</li></ul><h3>Ideal Candidate</h3><p>You may be a strong fit if you enjoy helping people, communicate professionally, and approach customer concerns with patience and a solution-focused attitude. You are dependable, organized, comfortable learning new systems, and able to work independently while staying connected with a remote team. This position is suitable for candidates interested in developing a career in customer service, customer support, client relations, account support, or business operations.</p>
<p>We are seeking a dependable and detail-oriented Remote Data Entry & Administrative Specialist to support daily data management and administrative operations. This entry-level role focuses on entering and verifying information, maintaining digital records, processing documents, updating spreadsheets, and assisting with routine administrative tasks. Previous professional experience is not required. Paid training and guidance will be provided. Recent graduates, career changers, individuals returning to the workforce, and candidates looking for their first remote professional opportunity are encouraged to apply. Key Responsibilities Data Entry & Verification Enter information accurately into databases, spreadsheets, and internal systems. Transfer data from approved forms, documents, and digital sources. Review entries for accuracy, completeness, and consistency. Update existing records with current information. Identify missing, duplicate, or incorrect data. Make authorized corrections and updates. Perform routine quality-control checks. Escalate unresolved discrepancies when necessary. Administrative Support Prepare and maintain spreadsheets, trackers, forms, and lists. Process routine administrative requests. Maintain contact lists and internal records. Assist with shared inboxes and digital resources when assigned. Route documents and requests to appropriate team members. Complete routine clerical assignments. Support team projects and operational activities as needed. Records & Document Management Maintain organized electronic files and records. Upload, label, categorize, and archive documents. Follow established file-naming and storage procedures. Review documents for completeness. Maintain record indexes and processing logs. Retrieve authorized records when requested. Organize templates, forms, and reference materials. Handle confidential information responsibly. Workflow & Task Coordination Track assignments, deadlines, and outstanding requests. Update task and workflow trackers. Monitor pending data and document-processing activities. Follow up on routine action items. Compile approved information for basic reports and summaries. Provide progress updates when requested. Help maintain efficient administrative workflows. Communication & Team Support Communicate professionally through email, chat, and virtual meetings. Respond to routine internal questions and requests. Coordinate information with colleagues and departments. Request clarification when instructions or information are incomplete. Participate in virtual training sessions and team meetings. Maintain timely and dependable communication while working remotely. Skills & Competencies Data accuracy and attention to detail. Typing and computer proficiency. Organization and time management. Administrative support skills. Records and document organization. Professional communication. Dependability and consistency. Basic problem solving. Adaptability and willingness to learn. Confidential handling of information. What We Offer Depending on employment status, location, and eligibility, benefits may include: Fully remote work environment. Competitive entry-level compensation. Paid onboarding and training. Full-time and part-time opportunities. Flexible scheduling for qualifying positions. Paid time off and company holidays. Health, dental, and vision benefits where applicable. Professional development and training. Regular coaching and feedback. Opportunities for career advancement. Company-provided equipment where applicable. Supportive remote team environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Qualifications High school diploma, GED, or equivalent. Basic computer and typing proficiency. Familiarity with email, spreadsheets, web browsers, and digital documents. Strong attention to detail and accuracy. Good organizational and time-management skills. Ability to follow written instructions and established procedures. Ability to perform repetitive tasks accurately. Effective written and verbal communication skills. Ability to manage multiple routine assignments. Ability to work independently in a remote environment. Dependable and professional work habits. Willingness to learn new software and processes. Ability to maintain confidentiality. Reliable internet connection and suitable remote workspace. Preferred Qualifications Professional experience is not required . Familiarity with any of the following is helpful but not necessary: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database platforms. CRM or business-management systems. Digital filing and document-management tools. Administrative or clerical procedures. Records processing and verification. Task-management and collaboration platforms. Experience gained through internships, volunteer work, academic projects, freelance assignments, retail, customer service, or clerical activities may also be relevant. The ideal candidate is organized, dependable, accurate, and comfortable working with digital information. You enjoy structured tasks, can follow established procedures, meet deadlines, and maintain confidentiality while working independently. This position can provide a foundation for a career in data entry, administration, records management, office support, data operations, or business operations .</p>
<h3>Key Responsibilities</h3><ul><li>Data Entry & Processing Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer data from approved forms, documents, and source materials.</li><li>Review entries for accuracy, completeness, and consistency.</li><li>Update existing records with current information.</li><li>Process routine data-entry assignments.</li><li>Identify missing, duplicate, outdated, or incorrect information.</li><li>Make authorized corrections and updates.</li><li>Complete assignments within established deadlines.</li></ul><h3>Administrative Support</h3><ul><li>Prepare and update spreadsheets, forms, lists, and trackers.</li><li>Process routine administrative requests.</li><li>Maintain contact lists, logs, and shared records.</li><li>Organize digital folders and administrative resources.</li><li>Route documents and requests to appropriate team members.</li><li>Assist with shared inboxes when assigned.</li><li>Support routine scheduling and coordination.</li><li>Complete additional clerical projects as needed.</li></ul><h3>Records & Document Management</h3><ul><li>Maintain organized electronic files and records.</li><li>Upload, label, categorize, and archive documents.</li><li>Follow established file-naming and storage procedures.</li><li>Review documents for completeness and basic accuracy.</li><li>Maintain record indexes and tracking logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, reports, and reference materials.</li><li>Protect confidential and sensitive information.</li></ul><h3>Data Verification & Quality Control</h3><ul><li>Compare entered information with approved source documents.</li><li>Perform routine accuracy and completeness checks.</li><li>Identify errors and inconsistencies.</li><li>Verify basic information according to established procedures.</li><li>Correct routine errors when authorized.</li><li>Flag unresolved discrepancies for additional review.</li><li>Help maintain accurate and reliable company records.</li></ul><h3>Workflow & Task Support</h3><ul><li>Track assignments, deadlines, and outstanding requests.</li><li>Update workflow and processing trackers.</li><li>Monitor pending administrative tasks.</li><li>Follow up on assigned action items.</li><li>Compile approved information for basic reports and summaries.</li><li>Maintain routine activity logs.</li><li>Provide status updates when requested.</li><li>Support efficient daily workflows.</li></ul><h3>Communication & Team Support</h3><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal inquiries.</li><li>Coordinate information with colleagues and departments.</li><li>Ask for clarification when instructions are incomplete.</li><li>Provide timely updates regarding assigned responsibilities.</li><li>Participate in virtual meetings and training sessions.</li><li>Maintain dependable communication while working remotely.</li></ul><h3><br></h3><h3>Skills & Competencies</h3><ul><li>Data accuracy and attention to detail.</li><li>Administrative organization.</li><li>Computer and typing skills.</li><li>Records and document management.</li><li>Time management and prioritization.</li><li>Professional communication.</li><li>Dependability and consistency.</li><li>Ability to follow procedures.</li><li>Adaptability and willingness to learn.</li><li>Confidential handling of information.</li></ul><h3>What We Offer</h3><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Regular coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><h3><br></h3><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications</h3><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, spreadsheets, web browsers, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to complete routine or repetitive tasks accurately.</li><li>Effective written and verbal communication skills.</li><li>Ability to manage multiple assignments and deadlines.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><h3>Preferred Qualifications</h3><ul><li>Previous professional experience is not required .</li><li>Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Gmail. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management tools. Administrative or clerical support. Records processing and verification. Basic spreadsheet functions. Calendar or task-management tools. Remote collaboration platforms.</li><li>Experience gained through internships, volunteer work, academic projects, freelance assignments, retail, customer service, or clerical activities may also be relevant.</li></ul><h3>Skills & Competencies</h3><ul><li>Data accuracy and attention to detail.</li><li>Administrative organization.</li><li>Computer and typing skills.</li><li>Records and document management.</li><li>Time management and prioritization.</li><li>Professional communication.</li><li>Dependability and consistency.</li><li>Ability to follow procedures.</li><li>Adaptability and willingness to learn.</li><li>Confidential handling of information.</li></ul><h3>Ideal Candidate</h3><ul><li>You may be a strong fit if you are organized, accurate, dependable, and comfortable working with data, spreadsheets, digital documents, and routine administrative responsibilities.</li><li>You can follow procedures, manage deadlines, maintain confidentiality, and complete assignments independently.</li><li>This position is suitable for candidates interested in developing a career in data entry, administrative support, records management, office operations, or business support .</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Property Operations and Guest Relations Needs<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Communicates any variations to the established norms to the appropriate department in a timely manner.<br>• Sends copy of MOD report to all departments on a daily basis.<br>• Strives to improve service performance.<br>• Ensures compliance with all policies, standards and procedures.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Supporting Profitability Goals<br>• Understands and complies with loss prevention policies and procedures.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Managing the Guest Experience<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Empowers employees to provide excellent customer service.<br>• Provides immediate assistance to guests as requested.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Records guest issues in the guest response tracking system.<br>Assisting Human Resources Activities<br>• Participates as needed in the investigation of employee and guest accidents.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures employees are cross-trained to support successfully daily operations.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists with managing aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting with Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Assists with managing group activities including sand painting, bon fires, and team building events.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Assists with managing the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Assists with managing pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Lead programs for kids, youth, adults, families, and group activities, such as snorkeling, kayaking, underwater photography and videography, botanic park (terrestrial) tours, sustainable living lessons, arts & crafts, etc. Explain and promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Demonstrate knowledge of local and cultural heritage. Prepare for each activity, ensuring that the co-naturalist or attendant is also prepared with any necessary materials, and guiding the group at all times.<br>Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Visually inspect tools, equipment, or machines; move over sloping, uneven, or slippery surfaces; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Bachelors’ degree from an accredited university or college in the Environmental Sciences or equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: Lifeguard Certification<br>Water Safety Certification<br>CPR Certification<br>Oxygen Certification<br>Epi-pen Certification<br>First Aid Certification<br>Food Safety Certification<br>Clean Drivers Abstract<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>