Retail Jobs - Eastern Province Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. Responsibilities (what must be done) Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. Responsibilities (what must be done) Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<b>Join The Brick as a Sales Consultant!</b><br>Are you passionate about customer service and driven to solve problems? The Brick, Canada’s leading home furnishings retailer, is expanding its sales force and looking for enthusiastic individuals like you to join our team.<br><br><b>Responsibilities:</b><ul><li>Work collaboratively with your team to achieve common and individual goals.</li><li>Assist customers in their purchasing decisions through effective relationship selling.</li><li>Maintain up-to-date knowledge of The Brick’s products and services.</li><li>Establish rapport with customers to thrive in a commission-driven sales environment.</li></ul><br><b>Qualifications:</b><ul><li>High school diploma or equivalent.</li><li>Aged 18 years or older.</li><li>Strong communication skills.</li><li>Ability to multitask and stay organized.</li><li>Willingness to learn new computer applications.</li><li>Flexibility to work various shifts, including evenings and weekends.</li></ul><br><b>Why Choose The Brick?</b><ul><li>Comprehensive benefits package including Health, Dental, and Paramedical Services for you and your family.</li><li>Competitive salary based on experience.</li><li>Career advancement opportunities with ongoing personal and professional development.</li><li>Employee discounts and a dynamic work environment.</li></ul><br>The Brick is dedicated to fair and accessible employment practices and will provide accommodations for individuals with disabilities throughout the recruitment process. If you require assistance, please inform the hiring manager or contact HR.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. Responsibilities (what must be done) Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis.</p><p>Work Level</p><p>Skilled</p><p>Job Type</p><p>Permanent</p><p>Salary</p><p>Market Related</p><p>EE Position</p><p>No</p><p>Location</p><p>Dammam, KSA(Kingdom of Saudi Arabia)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy 2 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Responsibilities JOB PURPOSE As part of the sales team the primary role of this position is to maximize our on-shelf presence in all outlets served by the merchandiser. Additionally, when required the merchandiser will conduct in-store sampling sessions and in-store sampling and/or promotions. Planograms must be adhered to for both on and off shelf displays. Any non-compliance to the agreed arrangements must be reported to the pre-seller immediately. In addition to these duties the merchandiser is required to supply the pre-seller with the latest market information in order to take advantage of any selling opportunities.</span></p><p>Accountabilities:</p><ul><li>Call on specific OT outlets as per daily journey plan provided by your supervisor.</li><li>Merchandize SSFL products within your OT stores in the various access points, shelf, stand, floor display.</li><li>Place POS material wherever applicable next to our SSFL displays.</li><li>Ensure all access points are merchandized as per approved planograms.</li><li>Rotate product using FIFO method, and remove sub-standard products.</li><li>Maintain clean and fresh stock of SSF products on the shelf at all times.</li><li>Monitor and report competitive activities.</li><li>Report any deviations from agreed terms with your assigned OT customer / outlet.</li><li>Report daily activities of the prior day to your supervisor.</li><li>Participate in sampling / redemption campaigns when required.</li><li>Maintain appropriate personal appearance, and professional behavior in line with Frito Lay code of conduct.</li></ul><p>Key Performance Measures:</p><ul><li>Execution Standard.</li><li>LTA enforcement.</li><li>Journey plan adherence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Valid driving license.</li><li>Service-level oriented.</li><li>Strong communication and interpersonal skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>Job Responsibilities</strong> <p></p> <p> <strong>Position Title: </strong>Business Development Executive Key Accounts</p> <p> <em>Department: Commercial Department Bonded Zone | Reports To: Senior Business Development Manager</em> </p> <p> <strong>Job Purpose</strong> </p> <p>To support business growth and customer relationship management by handling customer inquiries, following up on business opportunities, maintaining CRM discipline, coordinating account activities, and supporting sales reporting in line with the approved department structure.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li> <p>Manage customer inquiries and follow up on potential business opportunities.</p> </li> <li> <p>Maintain and update all leads, opportunities, meetings, follow-up actions, and customer communications in CRM.</p> </li> <li> <p>Coordinate customer meetings, site visits, and account follow-up activities.</p> </li> <li> <p>Follow up with customers on submitted quotations, pending decisions, and renewals.</p> </li> <li> <p>Support the development of key accounts and identify upselling and cross-selling opportunities.</p> </li> <li> <p>Coordinate internally with Commercial, Operations, and Finance to ensure timely response to customer requirements.</p> </li> <li> <p>Support account continuity and maintain regular communication with assigned customers.</p> </li> <li> <p>Escalate any customer, operational, or coordination issues affecting opportunity progress or account continuity.</p> </li> <li> <p>Assist in preparing the Sales Pack and related monthly reporting inputs.</p> </li> <li> <p>Ensure full compliance with CRM discipline and reporting requirements.</p> </li> </ul> <p> <strong>Role Boundaries</strong> </p> <ul> <li> <p>The role does not include approval of discounts, special rates, or non-standard terms.</p> </li> <li> <p>All quotations and contractual matters shall remain under the Commercial function and required approval process.</p> </li> <li> <p>The role shall focus on customer follow-up, account coordination, business opportunity support, and CRM management.</p> </li> </ul> <p> <strong>Expected Deliverables</strong> </p> <p> <strong>Weekly</strong> </p> <ul> <li> <p>Updated pipeline and account follow-up status.</p> </li> <li> <p>Key customer meetings and follow-up log.</p> </li> <li> <p>Top blockers affecting opportunities or account continuity.</p> </li> </ul> <p> <strong>Monthly</strong> </p> <ul> <li> <p>Sales Pack inputs including pipeline movement.</p> </li> <li> <p>Won/lost opportunities and reasons.</p> </li> <li> <p>Key account updates.</p> </li> <li> <p>New opportunities and expected business volume.</p> </li> </ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Welcome and bid farewell to guests in accordance with hotel standards while providing professional and friendly service. Perform check-in and check-out procedures accurately and efficiently. Handle guest requests, complaints, and special requirements by coordinating with relevant departments and ensuring prompt resolution. Monitor guest accounts, process payments, and maintain accurate front office records. Provide guests with information regarding hotel services, facilities, and local attractions. Manage incoming phone calls, respond to inquiries, and direct calls to the appropriate departments. Assist with preparations for VIP arrivals, group check-ins, and special events. Complete shift handovers accurately and communicate daily operational updates to the next shift. Deliver personalized service to enhance guest satisfaction and contribute to a memorable guest experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong service-oriented mindset with a professional approach, consistently prioritizing guest satisfaction. Good command of English. Proficient in using Opera PMS and familiar with hotel property management and front office systems. Preferably experienced in front office operations within international or similar chain hotels. Strong verbal and written communication skills, with the ability to interact effectively with guests from diverse cultural backgrounds. Friendly, positive, and guest-focused attitude. Proven problem-solving, decision-making, and crisis management skills, with the ability to handle guest complaints professionally. Ability to work in a fast-paced environment and adapt to shift-based working schedules. Strong team player with the ability to collaborate effectively across departments. Detail-oriented, responsible, and well-organized working style. Well-presented, professional appearance aligned with corporate standards and strong representational skills. Proficient in Microsoft Office applications and capable of supporting basic reporting tasks.</p><p></p></section>

<p>The Country Manager is responsible for the operational, technical, and sales activities across the country on behalf of the related business. Create and support a rewarding work environment while maximizing business revenue growth, operational efficiency, and profitability.</p><p>What You Will Do:</p><ul><li>Develop the strategic regional business plan centered around growth, executable sales, and brand identity.</li><li>Lead the local QE team in all aspects of their business management and personnel development.</li><li>Communicate with the President and peers to share resources and ideas.</li><li>Take management and strategy decisions to improve business performance.</li><li>Prepare aggressive but attainable budgets and business plans.</li><li>Act as the ABS ambassador to promote the ABS brand to customers.</li><li>In-depth knowledge of the market and competitive landscape in order to identify and explore opportunities for growth (new services and acquisitions).</li><li>Ensure competitive pricing in line with business guidelines.</li><li>Support international sales activity.</li><li>Minimize costs without compromising sales and service delivery.</li><li>Ensure consistent service delivery according to customer feedback.</li><li>Implement standard group processes in the country related to IT, HR, Legal, Compliance, Finance, etc., and ensure appropriate financial and process controls.</li><li>Operate to the highest standards of ethics in accordance with the ABS Code of Integrity and Professional Conduct.</li><li>Ensure a safe working environment and establish and maintain a safety culture.</li><li>Identify, assess, develop, coach, and promote talent.</li><li>Responsible for building a backlog, managing Accounts Receivable, cash flow, DSO (Days Sales Outstanding), and attaining the KPI's (Key Performance Indicators).</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><ul><li>Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.</li><li>A minimum of seven (7) years of previous related industry experience.</li><li>Appropriate certification and/or licenses in area of specialization as may be required.</li><li>Prior experience in management systems certification will be a significant advantage.</li><li>P&amp;L experience.</li></ul><p>Knowledge, Skills, and Abilities</p><ul><li>Able to coordinate and motivate teams toward a common goal.</li><li>Able to translate strategy into pragmatic action plans and execute them.</li><li>Excellent communication and interpersonal skills at all levels.</li><li>Proficient with computers, both in preparing presentations and communications and in working with ABS QE s operating platforms.</li><li>Business experience in a technical service and/or consulting service industry.</li><li>International exposure and flexibility, including travel.</li><li>Perceptive of and responsive to multicultural environments.</li><li>Energy to motivate teams to deliver as a way of life attitude.</li><li>Ability to obtain working knowledge of the ABS Quality Evaluations Business Assurance System.</li><li>Fluency in local language and English.</li></ul><p>It Would Be Nice If You Have:</p><ul><li>Graduate business degree</li></ul>

<p>Under broad direction, utilizes expertise in specific aspects of a Product Service Lines' (PSL) technology and services portfolio to educate Customers, Operations, and Business Development (BD) on features, advantages and benefits of the PSL solution offerings. Under broad direction, the Technical Sales Advisor is accountable for Delivery Execution. This entails utilizing a detailed knowledge base of specific sub-PSL products, services, and solutions in order to identify technical needs of customers through product knowledge and geographic understanding of challenges, aid the BD organization in pursuit of work through customer interaction and internal/external workshops, provide technical recommendations to BD for proposal preparation regarding solution up-sell, and aid operations and BD in the diagnosis and communication of solutions delivery issues. Technical Sales Advisors help establish the strategic direction in the work area through clear understanding of the local customer&amp;aposs business drivers and technical challenges and are responsible for identifying and executing up-sell (POP Plan) strategies within a geography of responsibility. Maintains an overview of the external market and Halliburton&amp;aposs marketing strategies by collaborating with the PSL, Region/Country Business Development, Account and Tech Teams to identify opportunities to grow profitable revenue and maintain awareness of the technology available from the PSL. Provides input to PSL technology project priorities through the understanding of the market, customer&amp;aposs needs and technology gaps within the geographic customer base. Executes tactical action plans as set by Country management team. Must possess thorough understanding of the supported sub-PSL&amp;aposs technology and broad understanding of the associated development tools. Understands and promotes the PSL&amp;aposs quality directives and ensures that completion or workover operations are performed in a consistent manner in compliance with all HSE and OE policies and best practices.</p><p><strong>Desired Candidate Profile</strong></p>Requires completion of an undergraduate degree in Engineering or related discipline. Minimum of 5 years of experience in energy services industry, preferably as a field professional. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .

<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br>  </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose  </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management. </span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Tracing shipment.<span>  </span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer. </span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries. </span></li><li><span >Previous experience of telephone and/or electronic order booking system </span></li><li><span >Demonstrated success in achieving target through selling service and products. </span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">         </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>

<div><div ><span lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; float: none; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;">v</span><div lucida console", sans-serif; font-size: 13px; font-weight: 400; text-align: start; color: rgb(0, 0, 0); display: inline; font-style: normal; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose  </span></strong></p><p ><span ></span></p><p class="MsoPlainText" align="left" ><span >The call center Advisor is responsible for answering customer inbound calls and inquiries:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Ensure customers bookings and traces are actioned as per network standards</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span ><span> </span>Provide a competent, courteous, efficient and proactive point of contact for customers both internal & extrnal</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Responsible to be on time when scheduled and to adhere to the schedule as stated by the management.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Responsible in helping to achieve revenue and upselling targets through effectively promoting and selling DHL’s products and value added service.</span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p class="MsoPlainText" align="left" ><span >Service Quality:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Arrange Booking for pickup.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Customer complaint handling</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Transfer Calls</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Make follow up Calls.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Tracing shipment.<span> <span> </span></span>Open and provide information.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Capture all types of Calls.</span></p><p><span ></span></p><p class="MsoPlainText" align="left" ><span >Customer Service:</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Supply correct & precise information to customers and advise customers of shipment acceptance & carriage.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Sell insurance to customers wherever possible.</span></p><p class="MsoPlainText" align="left" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Always support customer requests and follow up when needed.</span></p><p><span ></span></p><p><span >Open tracing files, updating customer with shipment process, call the operation to check time of delivery, provide customer with shipping process and requirements, register booking, generate sales leads, open quotes, sells the products and service, address complaints, maintain good relationship with the customers by providing them with the highest quality service possible to offer.</span></p><p><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >High school education or above</span></li><li><span >Preferable 1 year experience on Customer service</span></li><li><span >Previous call center experience</span></li><li><span >Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries.</span></li><li><span >Previous experience of telephone and/or electronic order booking system</span></li><li><span >Demonstrated success in achieving target through selling service and products.</span></li><li><span >Excellent typing skills</span></li><li><span >Strong written and verbal communication skills are essential.</span></li><li><span >Fluent in English, Arabic language is an added advantage.</span></li><li><span >Critical thinking</span></li><li><span >Attention to detail.</span></li><li><span >Be an effective team player.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";">        <span> </span></span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div></div><br></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction.</p><p>MAIN RESPONSIBILITIES:</p><ul><li>Responsible to Restaurant Supervisor/ Assistant Restaurant Manager/ Restaurant Manager.</li><li>Responsible for Waiter/ Waitress &amp; Host/ Hostess</li><li>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety.</li><li>Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.</li><li>Projecting at all times a positive and motivated attitude and exercise self-control.</li><li>Have a complete understanding of the monthly profit and loss statement of the department.</li><li>Lead the service and act as a role model to the team.</li><li>Ensure a flawless service to the highest standards and as required by the department and the hotel.</li><li>Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.</li><li>Ensure a great communication within the team and able to hold team meetings in the absence of the Restaurant Supervisor.</li><li>Attend the daily Food &amp; Beverage Meeting in the absence of Restaurant Supervisor and Assistant Restaurant Manager.</li><li>Being able to control the service with a great sense of supervision and not being focused on one area only.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The technician is responsible for maintaining and repairing various home appliances, Air Conditions, and products to ensure optimal functionality and efficiency when visiting customers and carrying out requested maintenance jobs as per the job orders received from the Customer service, application, or supervisor.</p><p>Perform service maintenance jobs to ensure appliances, AC longevity as received from the Customer service, Application.</p><p>Diagnose and troubleshoot technical issues promptly, using appropriate tools and techniques.</p><p>Repair or replace defective parts or components as needed to restore functionality.</p><p>Document all maintenance and repair activities accurately for record-keeping purposes.</p><p>Collaborate with other team members and departments to coordinate maintenance schedules and tasks.</p><p>In the case where additional problems are identified during inspection, the technicians shall report it to their supervisors immediately, for further advice.</p><p>Stay updated on industry trends, best practices, and technological advancements relevant to the field and product.</p><p>Adhere to safety protocols and regulations at all times to prevent accidents and injuries.</p><p>Provide training and guidance to assistant technicians or new hires as required.</p><p>Respond to emergency service calls and prioritize tasks based on urgency and impact on operations.</p><p>Test-run the unit to ensure satisfactory completion of the service job.</p><p>Ensure the job is completed to the customer s satisfaction accordingly.</p><p>Ensure that effective necessary tools, consumables, and spares are available in the service vehicle.</p><p>Coordinate with the respective assistant technician &amp; ensure the Vehicles Preventive Maintenance Checklist is properly implemented.</p><p>Strictly adhere to prescribed safety practices &amp; use appropriate Personal Protective Equipment provided.</p><p>Maintain good relationships with customers through professional behavior, performance, and keep excellent hygiene.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Technical, AC &amp; Refrigeration Engineering, Electrical, Mechanical Diploma or Certification from a recognized institution.</li><li>Minimum 1- 2 years of experience in a similar field.</li><li>Proven experience as a technician or similar role, preferably in the relevant industry.</li><li>Strong knowledge of mechanical, electrical, or electronic systems and components.</li><li>Proficiency in reading technical manuals, schematics, and blueprints.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Ability to work independently with minimal supervision and as part of a team.</li><li>Effective communication skills, both verbal and written.</li><li>Willingness to undergo additional training and certifications as needed.</li></ul><p></p></section>