Restaurant Assistant Manager Jobs - Riyadh Saudi
11364 Jobs Found
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<span>Job Role: The Restaurant Steward is responsible for maintaining the highest standards of cleanliness, hygiene, and organization across the restaurant's kitchen, storage, and service areas.<br> Working under the direct supervision of the Restaurant Manager or the Head Chef, this role ensures that all crockery, cutlery, glassware, and kitchen equipment are properly cleaned, maintained, and readily available to support seamless front-of-house and back-of-house operations.<br> Key Responsibilities: Wash, sanitize, and store all crockery, cutlery, glassware, and kitchen utensils in line with the restaurant's hygiene and cleanliness standards.<br> Operate and maintain dishwashing machines and cleaning equipment, ensuring proper use of detergents and chemicals in line with safety guidelines.<br> Maintain cleanliness of kitchen floors, walls, equipment, and storage areas through regular sweeping, mopping, and deep-cleaning schedules.<br> Ensure the timely and organized replenishment of clean equipment and service items to kitchen and service stations during operating hours.<br> Monitor stock levels of cleaning supplies and chemicals, and report shortages or replenishment needs to the Restaurant Manager.<br> Handle and store all kitchen equipment, glassware, and chinaware with care to minimize breakage, loss, and damage.<br> Support kitchen and service staff during peak hours by promptly clearing, collecting, and returning used items to the dishwashing area.<br> Follow all food safety, hygiene, and health and safety regulations, including proper waste segregation and disposal procedures.<br> High school diploma or equivalent, with prior experience as a steward, kitchen porter, or similar role, preferably within a high-end restaurant or hotel environment.<br> Good physical stamina and ability to work in a fast-paced kitchen environment, with basic knowledge of hygiene, food safety, and safe chemical handling practices.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>We are looking for a <strong>Restaurant Manager</strong> with operational experience in managing dine-in restaurants, preferably with direct experience in burger or fast food establishments. The successful candidate will be responsible for the overall management and operation of the restaurant, ensuring the achievement of sales and profitability targets, enhancing customer experience, maintaining product quality and food safety, and effectively managing the team while ensuring compliance with all company policies and procedures.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage daily operations of the restaurant and ensure efficient workflow during all shifts.</li><li>Ensure the restaurant is ready for service before opening and after closing.</li><li>Organize and allocate tasks to employees based on operational needs and sales volume.</li><li>Monitor performance of all departments and ensure effective communication between them.</li><li>Manage inventory and ensure prompt service while maintaining quality standards.</li><li>Follow and implement standard operating procedures (SOPs) established by the company.</li><li>Ensure compliance with company policies and operational guidelines.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor's degree or diploma in restaurant management, business administration, hospitality, or a related field.</li><li>Minimum of <strong>3 years of experience in restaurant management</strong>.</li><li>Previous experience in burger restaurants or dine-in establishments is preferred.</li><li>Experience in managing multiple outlets is a plus.</li><li>Strong leadership skills with the ability to manage a team of at least 10 employees.</li><li>Good knowledge of restaurant operations and inventory management.</li><li>Understanding of food safety and hygiene standards.</li></ul><p><strong>Benefits:</strong></p><ul><li><strong>Weekly off: 4 days monthly.</strong></li><li><strong>Paid annual leave: 21 days per year.</strong></li><li>The company covers the cost of round-trip airfare upon annual leave.</li><li>Professional working environment in a specialized burger restaurant.</li><li>Opportunities for career development and growth within the company.</li><li>Salary commensurate with experience and qualifications.</li></ul><p><strong>Note:</strong> Financial and contractual obligations related to employment, termination, and final penalties are subject to the company's established policies.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Required Qualifications</p><ul><li>Bachelor's degree or diploma in restaurant management, business administration, hospitality, or a related field.</li><li>Minimum of <b>3 years of experience in restaurant management</b>.</li><li>Previous experience in burger restaurants or dine-in establishments is preferred.</li><li>Experience in managing multiple outlets is a plus.</li><li>Strong leadership skills with the ability to manage a team of at least 10 employees.</li><li>Good knowledge of restaurant operations and inventory management.</li><li>Understanding of food safety and hygiene standards.</li></ul><p>Skills and Competencies Required</p><p>Leadership Skills</p><ul><li>Ability to lead and motivate a team.</li><li>Strong problem-solving and decision-making skills.</li><li>Ability to interact with employees from diverse backgrounds and cultures.</li><li>Accountability and decision-making capability.</li></ul><p>Operational Skills</p><ul><li>Manage restaurant operations during peak hours.</li><li>Organize orders and employee assignments.</li><li>Manage inventory and minimize waste.</li><li>Understand the full operational role of the restaurant.</li><li>Ability to identify and resolve operational issues quickly.</li></ul><p>Financial Skills</p><ul><li>Understand sales reports.</li><li>Monitor food cost.</li><li>Monitor labor cost.</li><li>Minimize waste and loss.</li><li>Understand profitability metrics and operational costs.</li></ul><p>Customer Service Skills</p><ul><li>Excellent interpersonal skills in dealing with customers.</li><li>Ability to handle customer complaints and resolve issues.</li><li>Maintain a high level of customer experience.</li></ul><p>Technical Skills</p><ul><li>Proficient in using POS systems.</li><li>Proficient in Microsoft Excel.</li><li>Ability to read and analyze operational reports and sales data.</li></ul></div>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>Thuraya is a destination that celebrates the rich culinary heritage of Lebanon. Set within an ambiance of artisanal craftsmanship, the restaurant brings together tradition and modernity, offering guests an elevated dining experience through signature Lebanese dishes, elegant interiors, and a scenic outdoor terrace.</p><br><p>We are looking for an experienced and passionate <strong>Restaurant Manager</strong> to lead the daily operations of Thuraya and ensure an exceptional experience for every guest.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Lead and oversee the day-to-day restaurant operations, ensuring smooth and efficient service.</p><br></li><li><p>Deliver an exceptional guest experience while maintaining the restaurant’s service standards and identity.</p><br></li><li><p>Lead, coach, and motivate the restaurant team to achieve high levels of performance and engagement.</p><br></li><li><p>Ensure consistent service quality, presentation, and adherence to operational standards.</p><br></li><li><p>Monitor restaurant performance, sales, costs, and productivity.</p><br></li><li><p>Manage guest feedback and resolve complaints professionally and effectively.</p><br></li><li><p>Ensure compliance with food safety, hygiene, health, and safety standards.</p><br></li><li><p>Coordinate closely with the Kitchen, F&B, and other departments to ensure seamless operations.</p><br></li><li><p>Support menu knowledge and product training to ensure the team can confidently engage with guests.</p><br></li><li><p>Manage staffing, scheduling, attendance, and daily briefings.</p><br></li><li><p>Drive upselling and revenue opportunities while maintaining a genuine and personalized guest experience.</p><br></li><li><p>Maintain the restaurant’s ambiance, cleanliness, and presentation to the highest standards.</p><br></li><li><p>Support events, special occasions, and VIP guest experiences.</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Previous experience as a <strong>Restaurant Manager</strong> or Assistant Restaurant Manager in a high-end restaurant, luxury hotel, or premium dining environment.</p><br></li><li><p>Strong knowledge of restaurant operations and service standards.</p><br></li><li><p>Excellent leadership, communication, and interpersonal skills.</p><br></li><li><p>Passion for hospitality, food, and delivering memorable guest experiences.</p><br></li><li><p>Strong commercial awareness with an understanding of restaurant P&L, cost control, and revenue generation.</p><br></li><li><p>Ability to work under pressure in a fast-paced environment.</p><br></li><li><p>Knowledge of <strong>Lebanese, Middle Eastern, or Mediterranean cuisine</strong> is highly desirable.</p><br></li><li><p>Excellent command of English; Arabic </p><br></li></ul><br>Additional Information<br><br><p>If you are passionate about hospitality, have a strong eye for service excellence, and want to be part of a destination that brings Lebanese culinary heritage to life, we would love to hear from you.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>The Restaurant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Operations & Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.<br>Minimum 3 5 years of Food & Beverage experience in a hotel or hospitality environment.<br>At least 1 2 years in a managerial role.<br>Luxury or upscale hospitality experience is preferred.<br>Pre-opening experience is an advantage.
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<p>The Restaurant Manager is responsible for overseeing all aspects of the restaurant’s operations, ensuring service excellence, staff productivity, financial performance, and adherence to regulatory and brand standards. As the business leader of the branch, the role focuses on delivering guest satisfaction, optimizing operational efficiency, and cultivating a high-performing, engaged team. This role is available in <b>key locations such as Riyadh, Mecca, and Jeddah</b></p><p><b>Operational Leadership & Compliance</b></p><p>• Supervise all operational activities including opening/closing, cleanliness, and shift execution.</p><p>• Conduct daily walkthroughs and audits to ensure adherence to safety, hygiene, and quality standards.</p><p>• Ensure smooth coordination between front-of-house and back-of-house functions.</p><p>• Maintain regulatory compliance with SFDA, Ministry of Health, and Municipality requirements.</p><p>• Utilize digital systems (POS, inventory, workforce management tools) to enhance productivity.</p><p><b>Team Management & Talent Development</b></p><p>• Lead hiring, onboarding, and structured training programs for restaurant staff.</p><p>• Implement performance reviews, mentoring plans, and recognition programs.</p><p>• Foster a collaborative and inclusive work environment focused on continuous improvement.</p><p>• Ensure compliance with HR regulations and Labor laws (e.g. GOSI, overtime, vacation entitlements).</p><p>• Support Saudization goals by identifying and developing Saudi talent.</p><p><b>Guest Experience & Brand Excellence</b></p><p>• Monitor guest feedback channels (e.g. Google, Hunger Station, Jahez) to ensure satisfaction and consistency.</p><p>• Resolve escalated guest complaints and implement preventive measures.</p><p>• Uphold visual brand standards in uniforms, décor, cleanliness, and service behaviors.</p><p>• Engage VIP guests, loyalty members, and repeat customers through personal touchpoints.</p><p>• Promote family-friendly and culturally respectful dining experiences.</p><p><b>Financial & Cost Management</b></p><p>• Assist devin eloping annual budgets and track performance against revenue and cost targets.</p><p>• Analyze P&L statements and initiate actions to control costs and boost margins.</p><p>• Monitor cash handling procedures and reconcile POS transactions accurately.</p><p>• Ensure proper documentation and compliance for VAT, and end-of-shift reports.</p><p>• Reduce waste and enhance profitability through cost-saving initiatives.</p><p><b>Inventory & Vendor Coordination</b></p><p>• Monitor daily inventory usage and coordinate replenishments to prevent stock-outs.</p><p>• Manage relationships with vendors and report any discrepancies or service gaps.</p><p>• Enforce proper storage, FIFO rotation, and wastage reduction strategies.</p><p>• Conduct regular stock counts and inventory reconciliation.</p><p>• Coordinate maintenance schedules and escalate equipment breakdowns.</p><p><b>Local Marketing & Sales Activation</b></p><p>• Execute local campaigns and seasonal offers in alignment with the marketing department.</p><p>• Analyze promotional effectiveness and provide feedback to improve future campaigns.</p><p>• Support digital activations and influencer collaborations to boost traffic.</p><p>• Organize small-scale in-restaurant events aligned with brand positioning.</p><p>• Build partnerships with nearby businesses and local community networks.</p><p><b>KEY RESULT AREAS (KRAs)</b></p><p>1. Customer Satisfaction: <b>Maintain a minimum of 4.5-star ratings across platforms.</b></p><p>2. Sales Performance: Meet or exceed monthly revenue and footfall targets.</p><p>3. Cost Management: Control food, labor, and wastage costs within defined benchmarks.</p><p>4. Team Stability: Maintain turnover rate below 25% and staff satisfaction above 80%.</p><p>5. Regulatory Compliance: Achieve zero critical violations in external/internal audits.</p><p>6. Localization: Promote a minimum of one Saudi staff member annually to a supervisory role.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Qualifications:</b> Diploma or Bachelor’s in Hospitality, Business Administration, or Restaurant Management. Certifications in Food Safety, HACCP, or Service Excellence are preferred.</p><p><b>Experience:</b></p><ul><li>Minimum of 3 years in restaurant operations, with 1+ years in a leadership role.</li><li>Experience in Saudi Arabia’s F&B industry is preferred.</li><li>Background in casual or QSR dining formats is a plus.</li></ul><p><b>Skills:</b></p><ul><li>Leadership Skills: Proven ability to lead, coach, and inspire frontline teams.</li><li>Operational Excellence: Deep knowledge of restaurant operations and workflow optimization.</li><li>Customer Service Orientation: Strong focus on guest satisfaction and service recovery.</li><li>Analytical Thinking: Ability to interpret sales, labor, and cost reports to drive decisions.</li><li>Regulatory Awareness: Familiar with SFDA, Ministry of Tourism, and Municipality compliance.</li></ul><p><b>WORKING CONDITIONS</b></p><p>• Environment: 100% on-site restaurant-based.</p><p>• Schedule: Flexible, including weekends, holidays, and evenings.</p><p>• Physical Requirements: Standing and moving for extended periods.</p><p>• Travel: Limited, unless supporting other branches or events.</p></div>
<p><br></p><p><b>DUTIES & RESPONSIBILITIES</b></p><p>Operations & Guest Experience</p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p>Leadership & People Management</p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p>Financial & Commercial Performance</p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p>Quality, Hygiene & Compliance</p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.</li><li>Minimum 3-5 years of Food & Beverage experience in a hotel or hospitality environment.</li><li>At least 1-2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>
<p>To produce an outstanding guest experience within the outlet concept by managing a service team. The Assistant Room Service Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Room Service Manager must grow into the position of Room Service Manager. Responsible to Room Service Manager. Responsible for Room Service Supervisor, Order Taker, Waiter / Waitress. Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example. Ensure that the place of work and surrounding area is kept clean and organised at all times. Act as a Manager in duty in the absence of the Room Service Manager in the outlet. Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Room Service Manager. Have an understanding of the monthly profit and loss statement of the department. Conduct all outlet meetings in the absence of the Room Service Manager. Perform up selling for all items offered by the department assigned as well as offering alternatives. Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success. Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled. Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting. Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives. Plan daily routine checklist and station division according to the work schedule. Assist the Room Service Manager to produce outlet-specific reports and analysis for the monthly performance meeting. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings. Attend all required trainings as described by the department. Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served. Report incidents that require disciplinary actions immediately to the Room Service Manager. Coordinate the review of outlet s operations manual updates annually as requested by the Room Service Manager. Support activities and cooperation with the suppliers. Assist in carrying out scheduled inventories of products and operating equipment. Undertake reasonable tasks and secondary duties as appointed by the Head of Department. Respond to any changes in the department as dictated by the hotel management. Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest. Ensure that the opening and closing procedures established for the outlet are followed. Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department. Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically. Attend all daily/weekly Food & Beverage Meeting in the absence of the Room Service Manager. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p>
<p>Responsible for the management of all aspects of the outlet functions, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.</p><p><strong>Responsibilities:</strong></p><ul><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of: a. All brands for non-alcoholic selections available in restaurant. b. The characteristics and description of every wine/champagne by the glass and major wines on the wine list. c. Designated glassware and garnishes for drinks. d. All menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices. e. Daily menu specials, 86 items. f. Dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code. g. P.O.S. and manual system procedures. h. Daily house count, arrivals/departures, V.I.P.'s. i. Scheduled in-house group activities, locations and times. j. Correct maintenance and use of equipment. k. All department policies/service procedures. l. Seven Rooms system m. Well versed with Costing and BirchStreet system for ordering. n. Well versed with Oasys for the Payroll Check storage areas for proper supplies, organization and cleanliness.</li><li>Instruct designated associates to rectify any cleanliness/organization deficiencies.</li><li>Establish par levels for supplies and equipment.</li><li>Complete requisitions to replenish shortages or additional items needed for the anticipated business.</li><li>Requisition linen required for business and assign staff to transport such to the restaurant.</li><li>Meet with the Chef to review daily specials and 86 items, update board throughout shift.</li><li>Ensure that staff are aware of such.</li><li>Periodically check with the Front Desk to review updates on house count and arrivals.</li><li>Review of sales for previous day; resolve discrepancies with Accounting.</li><li>Track revenue against budget.</li><li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts.</li><li>Adjust schedules throughout the week to meet the business demands.</li><li>Ensure that staff report to work as scheduled.</li><li>Document any late or absent associates.</li><li>Coordinate breaks for staff.</li><li>Assign work and side duties to staff in accordance with departmental procedures.</li><li>Communicate additions or changes to the assignments as they arise throughout the shift.</li><li>Identify situations, which compromise the department's standards and delegate these tasks.</li><li>Monitor the preparation of station assignments, ensuring compliance with departmental standards.</li><li>Conduct Pre-Shift meetings (briefing) with staff and review all information pertinent to the day's business.</li><li>Conduct De-Briefing post the operations for each meal period.</li><li>Inspect grooming and attire of staff; rectify any deficiencies.</li><li>Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective associates.</li><li>Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associates.</li><li>Inspect table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective associates.</li><li>Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order.</li><li>Direct respective associates to rectify deficiencies.</li><li>Ensure that the Hostess Desk is clean, organized and stocked with designated supplies.</li><li>Review the Seven Rooms system, pre-assign designated tables and follow up on all special requests.</li><li>Ensure that specified number of menus, both food and beverages are available and are in good condition for each meal period.</li><li>Check the pick-up station and side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.</li><li>Monitor and assist Hostess in greeting and escorting guests to their tables according to Standard of Procedure.</li><li>Ensure that tables are set up to their best to service the guests.</li><li>Anticipate heavy business times and organize procedures to handle extended waiting lines.</li><li>Anticipate guest s needs, respond promptly and acknowledge all guests.</li><li>Always promote positive guest relations.</li><li>Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li><li>Monitor and handle guest complaints and ensuring guest satisfaction.</li><li>Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.</li><li>Check the status of all orders and ensure that they are delivered within designated timelines.</li><li>Monitor and ensure that all tables are cleared up and reset according to department procedures.</li><li>Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.</li><li>Assist all associate with their job functions to ensure optimum service to guests.</li><li>Answer outlet phone within 3 rings, using correct verbiage and telephone etiquette as per SOP.</li><li>Access all functions of the P.O.S. system in accordance with specifications.</li><li>Handle void checks in accordance with Accounting procedures.</li><li>Assist Servers with expediting payment challenges.</li><li>Ensure all cashiering procedures are processed in compliance with Accounting standards.</li><li>Issue manual checks when the system is down and ensure accountability in such situations.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum three years experience as an Assistant Restaurant Manager/ Captain, preferably in a luxury or ultra-luxury environment.</li><li>High school graduate, some college.</li><li>Must be able to perform job functions with attention to detail, speed and accuracy, prioritize, organize and follow-up; be a clear thinker, remain calm and resolving problems using good judgment; follow directions thoroughly; understand a guest s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.</li><li>Knowledge of various food service styles (i.e., French service, Russian service, Tableside Flamb service, Butler style service); ability to satisfactorily communicate in English with guests, management and co-workers to their understanding; ability to compute basic mathematical calculations; familiarity with food and beverage cost controls.</li><li>Required to speak, read and write English, with fluency in other languages preferred.</li><li>Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
To produce an outstanding guest experience within the outlet concept by managing a service team. The Assistant Room Service Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. The Assistant Room Service Manager must grow into the position of Room Service Manager.<br><br><br><ul><li>Responsible to Room Service Manager.</li><li>Responsible for Room Service Supervisor, Order Taker, Waiter / Waitress.</li><li>Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li> Assist in leading the Room Service efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li><li>Provide a professional and courteous service at all times and ensure that all employees of the assigned outlet follow the example.</li><li> Ensure that the place of work and surrounding area is kept clean and organised at all times.</li><li>Act as a Manager in duty in the absence of the Room Service Manager in the outlet.</li><li>Understand thoroughly the concept of the outlet and assume training responsibilities as requested by Room Service Manager.</li><li>Have an understanding of the monthly profit and loss statement of the department.</li><li>Conduct all outlet meetings in the absence of the Room Service Manager.</li><li> Perform up selling for all items offered by the department assigned as well as offering alternatives.</li><li>Assist in communication within the outlet and to attend daily/weekly outlet meetings with the Culinary Team and fostering teamwork to constantly develop the Room Service for more success.</li><li> Attend and contribute to necessary staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Assist in producing reports and analysis of the outlet and attend in the monthly performance meeting.</li><li>Assist in leading the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>Have the knowledge and understanding to explain and perform upselling for all items offered by the department assigned as well as offering alternatives.</li><li>Plan daily routine checklist and station division according to the work schedule.</li><li>Assist the Room Service Manager to produce outlet-specific reports and analysis for the monthly performance meeting.</li><li>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.</li><li>Attend all required trainings as described by the department.</li><li> Attend daily pre-shift meetings to employees on preparation, guest profile, service and menu served.</li><li>Report incidents that require disciplinary actions immediately to the Room Service Manager.</li><li>Coordinate the review of outlet’s operations manual updates annually as requested by the Room Service Manager.</li><li>Support activities and cooperation with the suppliers.</li><li>Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Undertake reasonable tasks and secondary duties as appointed by the Head of Department.</li><li> Respond to any changes in the department as dictated by the hotel management.</li><li>Handle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.</li><li> Ensure that the opening and closing procedures established for the outlet are followed.</li><li>Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.</li><li>Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.</li><li>Attend all daily/weekly Food & Beverage Meeting in the absence of the Room Service Manager.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Operations & Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.</li><li>Minimum 3 5 years of Food & Beverage experience in a hotel or hospitality environment.</li><li>At least 1 2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>
<h3><strong>About Raffles The Red Sea</strong></h3><p>Raffles The Red Sea, part of the Red Sea Project, will offer a sanctuary of refined elegance and timeless luxury within Saudi Arabia’s Red Sea destination. The resort features 361 rooms, 11 distinct dining concepts, including an overwater restaurant, and a spa. It blends Raffles’ service with the natural beauty and sustainability ethos of Red Sea Global, providing a curated haven for travelers.</p><h3><strong>The Role: Assistant Public Area Manager</strong></h3><p>Accor is seeking an Assistant Public Area Manager for Raffles The Red Sea. This full-time role involves supporting the Public Area Manager in overseeing daily cleaning operations and ensuring high standards across all shared spaces. The position requires 5-10 years of experience, with a focus on pre-opening expertise.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Assist the Public Area Manager in directing daily cleaning operations for lobbies, restaurants, elevators, and outdoor arrival areas.</li><li>Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet Luxury Quality Assessment (LQA) standards.</li><li>Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of hospitality and anticipatory service.</li><li>Coordinate routine and deep-cleaning programs, including marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</li><li>Liaise with Engineering, Front Office, and Food & Beverage departments to address maintenance needs or guest concerns promptly.</li><li>Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort’s sustainability and safety protocols.</li></ul><h3><strong>Required Qualifications and Experience</strong></h3><ul><li>3-5 years of relevant experience.</li><li>Experience in pre-opening stages, including project coordination and document control, is often mandatory for this destination.</li><li>Proficiency in property management systems such as Opera.</li><li>Deep understanding of specialized cleaning techniques for high-end finishes.</li></ul><h3><strong>Essential Attributes</strong></h3><ul><li>A proactive and anticipatory approach to service.</li><li>Impeccable grooming standards.</li><li>A strong sense of ownership and accountability.</li><li>Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.</li></ul><h3><strong>Application Information</strong></h3><p>This is a full-time position. Salary details will be discussed during the interview process.</p>
<h3 >About Four Seasons Hotels and the Red Sea Resort</h3>
<p >Four Seasons is a global luxury hospitality company committed to creating exceptional experiences for guests, residents, and partners. The company fosters a culture of continuous improvement and genuine care, believing that life is richer through connection.</p>
<p >This role is for the new Four Seasons Resort and Residences Red Sea, located on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh areas. The Red Sea destination is being developed as a luxury beachside resort with a strong focus on sustainable practices and tourism. The resort will feature approximately 149 rooms and suites, six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space, a full-service spa, tennis courts, three outdoor pools, and two separate beaches.</p> <h3 >The Role: Assistant Front Desk Manager</h3>
<p >Four Seasons Hotels (KSA) is seeking an Assistant Front Desk Manager for its new luxury resort in the Red Sea region. This <strong >full-time</strong> position requires <strong >2-5 years</strong> of relevant experience. The Assistant Front Desk Manager supports the Front Office Manager in overseeing daily operations and ensuring high service standards for guest arrivals and departures, contributing to a seamless guest journey within a luxury resort environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Supervise the Front Desk team to ensure smooth and efficient guest check-in and check-out procedures.</li>
<li >Support the Front Office Manager in managing daily operations, scheduling, team development, and service standards.</li>
<li >Resolve guest concerns and requests promptly with genuine care and effective service recovery.</li>
<li >Ensure all guest preferences and special requests are accurately recorded and communicated across departments.</li>
<li >Oversee training and mentoring of Guest Services Agents and support team members in daily duties.</li>
<li >Assist in the development of front desk procedures and systems in preparation for the resort opening.</li>
<li >Collaborate closely with Housekeeping, Concierge, Guest Experience, and other departments to ensure a flawless guest journey.</li>
<li >Handle VIP arrivals and special occasions with personalized attention and elevated service.</li>
<li >Monitor guest satisfaction scores and contribute to strategies for continuous improvement.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Experience in a supervisory or leadership role at the Front Desk in a luxury hotel or resort environment.</li>
<li >A hands-on, guest-focused approach.</li>
<li >Pre-opening experience is an advantage.</li>
<li >A proactive and adaptable attitude with the ability to remain calm under pressure.</li>
<li >Excellent attention to detail and guest service standards.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This full-time position is based at the new Four Seasons Resort and Residences Red Sea on Shura Island, Saudi Arabia, serving the Umluj and Al Wajh regions. The role operates within a luxury hospitality setting, contributing to the establishment of service standards for a new resort opening.</p> <h3 >Application Information</h3>
<p >Candidates with the required qualifications and experience are encouraged to apply for this opportunity to join the Four Seasons team in the Red Sea.</p>
<h3 >About the Role</h3>
<p >Four Seasons Hotels & Resorts, Saudi Arabia, is seeking a dedicated and experienced <strong >Chef de Cuisine</strong> for ViVi Restaurant at the new Four Seasons Resort and Residences Red Sea. This full-time position requires 2-5 years of relevant experience and involves leading the culinary operations of a signature restaurant, ensuring exceptional quality and consistency. The successful candidate will join a team committed to delivering luxury experiences with genuine hospitality.</p> <h3 >The Red Sea Destination</h3>
<p >The Red Sea destination, located along 200 kilometers of coastline between Umluj and Al Wajh in the Kingdom of Saudi Arabia, is being developed as a premier luxury beachside destination. The new Four Seasons Resort will be situated on Shura Island, a central hub featuring a yacht marina, leisure facilities, retail options, and an 18-hole golf course. This development prioritizes sustainable practices, relying on renewable energy and dedicating expansive zones for conservation. The resort will offer approximately 149 rooms and suites, each with views of white sand beaches and clear waters, alongside six restaurant and lounge outlets, meeting spaces, a marine discovery center, and a full-service spa.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and manage the kitchen operations of a signature restaurant, ensuring culinary excellence and consistency.</li>
<li >Plan, organize, and oversee daily food preparation, presentation, and quality control.</li>
<li >Develop and implement operational systems to streamline kitchen processes and manage inventory effectively.</li>
<li >Collaborate with the Restaurant Manager and service team to coordinate seamless front- and back-of-house service.</li>
<li >Ensure compliance with all health, hygiene, and safety regulations.</li>
<li >Train, mentor, and inspire kitchen staff to maintain high performance, consistency, and team morale.</li>
<li >Manage cost control and kitchen budgeting while upholding food quality and presentation standards.</li>
<li >Support the coordination of special events, functions, and seasonal menu development within the restaurant.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this Chef de Cuisine position should possess <strong >2-5 years of experience</strong> in a similar culinary leadership role, preferably within a luxury hotel or resort environment. A proven track record in managing kitchen operations, staff development, and maintaining high culinary standards is essential.</p> <h3 >Company Culture and Values</h3>
<p >Four Seasons is driven by a culture that values its people, fostering an environment where individuals are encouraged to grow and treat each other with respect. The company's philosophy centers on creating lasting impressions for guests, residents, and partners through a commitment to luxury delivered with genuine care. This approach extends to providing a supportive employee experience and company culture.</p>
<p><strong>Operational Oversight :</strong> Assist the Public Area Manager in directing daily cleaning operations across all shared spaces, including lobbies, restaurants, elevators, and outdoor arrival areas.</p><p><strong>Quality Assurance :</strong> Conduct frequent inspections to ensure all surfaces, furnishings, and decorative elements meet the strict Luxury Quality Assessment (LQA) standards.</p><p><strong>Team Leadership :</strong> Lead, coach, and motivate a team of Public Area Attendants and Supervisors, fostering a culture of "heartfelt hospitality" and anticipatory service.</p><p><strong>Program Planning :</strong> Coordinate routine and deep-cleaning programs, such as marble polishing, carpet shampooing, and special setups for VIP arrivals or events.</p><p><strong>Departmental Collaboration :</strong> Liaise with Engineering, Front Office, and F&B to address maintenance needs or guest concerns promptly.</p><p><strong>Resource Management :</strong> Monitor the usage and inventory of eco-friendly cleaning chemicals and equipment, ensuring adherence to the resort s sustainability and safety protocols.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 3 5 years in luxury hospitality housekeeping, with significant experience in a supervisory or assistant management role.</p><p>Experience in pre-opening stages including project coordination and document control is often mandatory for this specific destination.</p><p>Proficiency in property management systems (like Opera ) and a deep understanding of specialized cleaning techniques for high-end finishes.</p><p>A proactive, anticipatory approach, impeccable grooming, and a strong sense of ownership and accountability.</p><p>Commitment to following strict discipline in reducing, reusing, and recycling in line with the Red Sea Global ethos.</p>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تعلن <strong >شركة مطعم البيت سوري لتقديم الوجبات</strong> عن حاجتها لتعيين <strong >مساعد إداري</strong> للانضمام إلى فريقها في المبرز، المنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى تقديم الدعم الإداري للرئيس المباشر، بما يضمن متابعة تنفيذ القرارات، وتنظيم سير العمل اليومي بكفاءة، وإنجاز المهام الإدارية المتنوعة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >تنفيذ التعليمات الإدارية الصادرة عن الرئيس المباشر ومتابعة تطبيق القرارات الإدارية.</li>
<li >معالجة البريد الوارد، بما في ذلك فرز وتوزيع البريد الورقي، وفتح البريد الإلكتروني والرد عليه وفقاً لتوجيهات الرئيس المباشر.</li>
<li >إنجاز أعمال الطباعة، والرد على الاستفسارات والمكالمات الهاتفية، وتنظيم الملفات الخاصة بالعمل.</li>
<li >حفظ المعاملات والعناية بالملفات بأسلوب منظم يسهل عملية الرجوع إليها عند الحاجة.</li>
<li >تنسيق وتنظيم اجتماعات الرئيس المباشر واجتماعات موظفي الوحدة التنظيمية.</li>
<li >المشاركة في الاجتماعات وتدوين وتوثيق محاضرها، بالإضافة إلى طباعة وتوزيع محاضر الاجتماعات الخاصة بالرئيس المباشر على الأطراف المشاركة.</li>
</ul> <h3 >المؤهلات والخبرات</h3>
<p >يتطلب هذا الدور خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال إداري أو ما يعادله. يُفضل أن يكون المرشح قادراً على التعامل مع المهام الإدارية المتنوعة بكفاءة ودقة.</p> <h3 >المهارات والكفاءات</h3>
<ul >
<li >مهارات تنظيمية عالية وقدرة على إدارة الوقت وتحديد الأولويات بفعالية.</li>
<li >مهارات تواصل كتابية وشفوية ممتازة للتعامل مع المراسلات والمكالمات الهاتفية.</li>
<li >الدقة والاهتمام بالتفاصيل في إنجاز المهام وحفظ وتنظيم الملفات.</li>
<li >القدرة على العمل بشكل مستقل وكجزء من فريق، مع الالتزام بالتعليمات.</li>
</ul> <h3 >موقع العمل ونوعه</h3>
<p >يقع مقر العمل في <strong >المبرز، المنطقة الشرقية</strong>، وهو دور <strong >بدوام كامل</strong> ضمن بيئة عمل داعمة تهدف إلى تحقيق الكفاءة الإدارية ودعم العمليات اليومية.</p> <h3 >للتقديم</h3>
<p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذا الدور والمساهمة في دعم العمليات الإدارية للشركة.</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
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<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
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<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
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<p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br>
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<p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br>
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<p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br>
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<ul>
<li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li>
<li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li>
<li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li>
<li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li>
<li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li>
<li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li>
<li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li>
<li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. </span></span></span></li>
<li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li>
</ul>
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<p><span><span><strong><span><span><span>What we're looking for: </span></span></span></strong></span></span></p><br><br>
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<ul>
<li><span><span>3 years as senior analyst / programmer in a large company</span></span></li>
<li><span><span>Degree in Computer Science.</span></span></li>
<li><span><span>Leadership, communication, and interpersonal skills.</span></span></li>
<li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li>
<li><span><span>Fluent in English and Arabic</span></span></li>
<li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li>
</ul>
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<p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br>
<p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br>
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<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Shangri-La Hotel, Jeddah</h3>
<p >Shangri-La Jeddah is located on the new Jeddah Waterfront along the Red Sea. The hotel features floor-to-ceiling windows and interiors that reflect the surrounding sea and beaches. Amenities include a Kids Club and dining concepts. The hotel aims to set a standard for luxury in the city.</p>
<h3 >The Role of Service Associate - Waiter</h3>
<p >The Service Associate - Waiter position at Shangri-La Jeddah involves creating dining experiences for guests in the Food & Beverage outlets while adhering to Shangri-La Standards. This full-time role requires 0-1 years of experience.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Maintain a strong understanding of the menu and dish preparation methods.</li>
<li >Provide menu suggestions to guests.</li>
<li >Take orders and serve guests.</li>
<li >Focus on guest satisfaction and creating positive dining moments.</li>
<li >Prepare the restaurant for service.</li>
<li >Coordinate with the culinary team to ensure timely service.</li>
<li >Ensure accurate billing and posting.</li>
<li >Adhere to Shangri-La Food Safety Processes and Procedures.</li>
<li >Support colleagues in the Food & Beverage outlet.</li>
<li >Assist the supervisor in maintaining smooth meal operations.</li>
</ul>
<h3 >Work Environment and Culture</h3>
<p >Shangri-La Hotel offers a workplace that supports personal growth and professional development. The company provides structured learning pathways for advancing professional and leadership skills. Competitive benefits, recognition programs, and colleague travel perks are offered. Teams promote inclusion, respect diversity, and foster a secure environment for all employees.</p>
<h3 >Application Process</h3>
<p >Shangri-La Hotel is an equal opportunity employer and welcomes applications from all qualified candidates. All provided information will be used solely for recruitment purposes. Only successful candidates will be contacted.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and analytical Assistant Credit Manager to join our finance team in Jeddah, Saudi Arabia. In this role, you will support the Credit Manager in evaluating creditworthiness, managing credit portfolios, and ensuring compliance with organizational credit policies. You will play a key role in assessing credit risk and maintaining the integrity of our lending operations while delivering professional service to our clients.</p><br><ul><li>Analyze credit applications and financial documentation to assess borrower creditworthiness and repayment capacity</li><li>Evaluate credit risk using established criteria and recommend appropriate credit limits and terms</li><li>Review and verify loan documentation for accuracy, completeness, and compliance with credit policies</li><li>Monitor existing credit accounts and identify potential risks or delinquencies requiring management attention</li><li>Prepare credit analysis reports and recommendations for review by the Credit Manager</li><li>Maintain organized and accurate credit files and records in accordance with regulatory requirements</li><li>Communicate with clients regarding credit decisions, documentation requirements, and account status</li><li>Support the Credit Manager in implementing credit policies and procedures across the organization</li><li>Conduct follow-up activities on outstanding credit issues and maintain detailed records of actions taken</li><li>Assist in preparing credit performance metrics and portfolio analysis reports</li><li>Ensure all credit activities comply with Saudi Arabia banking regulations and organizational standards</li></ul><br>Qualifications<br><br><ul><li>2-4 years of professional experience in credit management, credit analysis, or related finance role</li><li>Demonstrated expertise in credit risk assessment and financial analysis</li><li>Strong knowledge of credit policies, procedures, and banking regulations</li><li>Proficiency in analyzing financial statements and credit documentation</li><li>Excellent organizational and time management skills with ability to manage multiple priorities</li><li>Strong attention to detail and accuracy in data management and record keeping</li><li>Excellent written and verbal communication skills</li><li>Proficiency with credit management software and financial analysis tools</li><li>Ability to work independently and collaboratively within a team environment</li><li>Professional demeanor with strong ethical standards</li><li>Preferred: Bilingual capabilities in Arabic and English</li><li>Preferred: Familiarity with Saudi Arabia banking and credit regulations</li><li>Preferred: Experience with credit management systems and databases</li></ul><br>Additional Information<br><br><p>Votre équipe et votre environnement de travail :<br>En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l'équipe<br>Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.<br>Notre Engagement Diversité & Inclusion :<br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li> Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li> Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li> Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li> Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li> Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li> Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li> Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li> Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li> Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li> Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li> Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li> Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li> Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.</li><li> Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li> Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li> Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned. </li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. <br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>