Restaurant Assistant Manager Jobs - Medina Saudi

<p><strong>Customer Service Officer (Female)</strong></p><p><strong>Location:&nbsp;</strong>New Industrial Area, MODON, Madinah</p><p><strong>Reports To:&nbsp;</strong>Director – Sales &amp; Marketing</p><p><strong>Working Days:&nbsp;</strong>6 days / week</p><p><strong>Probation Period:&nbsp;</strong>3 months</p><p><strong>Salary:&nbsp;</strong>SAR&nbsp;2,500 – 4,000</p><p><strong>Min. Qualification:&nbsp;</strong>Bachelor's Degree or Equivalent</p><p><strong>Min. Experience:&nbsp;</strong>1 year (preferred)</p><p><strong>Preferred:&nbsp;</strong>Saudi National who can speak &amp; write English</p><p><strong>Job Summary</strong></p><p>We are seeking a proactive and detail-oriented Customer Service Officer to manage client communications, documentation, and coordination between departments. The ideal candidate is bilingual (English &amp; Arabic), organized, and comfortable liaising with clients as well as internal teams.</p>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تبحث مؤسسة عماد ابراهيم الفت حلواني لتقديم الوجبات عن <strong >سكرتير</strong> للانضمام إلى فريقها في <strong >المدينة المنورة</strong>. يمثل هذا الدور فرصة للمرشحين ذوي الخبرة التي تتراوح بين <strong >0 إلى 1 سنة</strong> لتقديم الدعم الإداري الأساسي. الوظيفة متاحة بنظام <strong >الدوام الكامل</strong>، وتهدف إلى تعزيز الكفاءة التشغيلية للمؤسسة من خلال دعم المهام الإدارية اليومية.</p> <h3 >الهدف من الدور</h3> <p >يتمثل الهدف الرئيسي لهذا الدور في تقديم دعم إداري شامل للمدير أو الإدارة العليا. يشمل ذلك إدارة الاتصالات الداخلية والخارجية، وتنظيم الوثائق، والمساعدة في تنسيق المشاريع الأساسية. يساهم السكرتير في ضمان سير العمليات المكتبية بسلاسة وفعالية، مما يدعم الأهداف التشغيلية للمؤسسة.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >تدوين الملاحظات بطريقة الاختزال، ونسخ المراسلات والتقارير ومحاضر الاجتماعات، ومراجعتها وتنسيقها وفقاً لمعايير المكتب.</li> <li >تلقي المكالمات الهاتفية من الموظفين والعملاء الخارجيين وفرزها وتوجيهها، واستلام الرسائل الهاتفية والإجابة على أسئلة المتصلين وتحويل المكالمات.</li> <li >التعامل مع البريد الوارد والصادر، وفحص المراسلات البريدية وتسجيلها وتوزيعها.</li> <li >فحص طلبات الاجتماعات والمواعيد، وتنسيق جداول المشاركين، وتحديد أوقات الاجتماعات، وتأمين قاعة الاجتماعات وتحضير جدول الأعمال.</li> <li >إنشاء أنظمة لحفظ الملفات والسجلات وصيانتها، وحفظ جميع المستندات بشكل منتظم.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <p >يتطلب هذا الدور خبرة عملية تتراوح بين <strong >0 إلى 1 سنة</strong> في مجال السكرتارية أو الدعم الإداري. يجب أن يكون المرشح قادراً على أداء المهام الإدارية بكفاءة ودقة، مع امتلاك مهارات تنظيمية وتواصل ممتازة.</p> <h3 >بيئة العمل</h3> <p >يعمل شاغل الوظيفة بنظام <strong >الدوام الكامل</strong> ضمن بيئة مكتبية في <strong >المدينة المنورة</strong>. يتطلب الدور التواجد المنتظم في مقر المؤسسة لدعم العمليات اليومية وتقديم المساعدة الإدارية اللازمة.</p> <h3 >معلومات إضافية</h3> <p >هذه فرصة للانضمام إلى مؤسسة عماد ابراهيم الفت حلواني لتقديم الوجبات في المدينة المنورة. لم يتم الكشف عن تفاصيل الراتب لهذه الوظيفة.</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment. Key Responsibilities Administrative Support Provide day-to-day administrative assistance to managers and cross-functional teams. Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets. Maintain accurate digital filing systems and document repositories. Organize and archive company records while ensuring confidentiality. Monitor shared inboxes and distribute requests to appropriate team members. Assist with data entry and record maintenance across multiple internal systems. Operations Support Coordinate internal workflows and administrative processes. Assist with tracking operational tasks and project milestones. Help prepare operational reports using company templates. Monitor task completion and follow up on outstanding action items. Support onboarding activities for new employees. Assist in maintaining standard operating procedures (SOPs) and internal documentation. Calendar &amp; Meeting Coordination Schedule meetings across multiple time zones. Send meeting invitations and reminders. Prepare agendas and meeting materials. Record meeting notes and distribute action items. Coordinate virtual events and internal team sessions. Communication Support Draft professional emails and internal announcements. Coordinate communication between departments. Respond to routine inquiries professionally and promptly. Support internal knowledge-sharing initiatives. Office &amp; Administrative Coordination Maintain digital office systems and shared resources. Track administrative supplies and software subscriptions where applicable. Assist with vendor documentation and administrative records. Support travel planning and expense documentation when required. Ensure administrative processes remain organized and efficient. Data &amp; Reporting Update internal databases and spreadsheets. Compile weekly and monthly administrative reports. Perform quality checks on records for accuracy and completeness. Generate routine reports for management. Process Improvement Identify opportunities to improve administrative workflows. Recommend efficiencies in documentation and communication. Participate in projects aimed at improving operational effectiveness. Assist in implementing new administrative tools and procedures. Technical Skills Candidates should have experience or familiarity with: Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Slides, Drive, Calendar) Video conferencing platforms (Zoom, Microsoft Teams, Google Meet) Collaboration tools (Slack or similar) Task management platforms (Asana, Trello, ClickUp, or Monday.com) Cloud document management systems Core Competencies Organization and planning Time management Communication Professionalism Confidentiality Problem-solving Adaptability Collaboration Initiative Accountability Attention to detail Customer service mindset What Success Looks Like Successful candidates will: Maintain organized and accurate administrative records. Communicate professionally with internal stakeholders. Support smooth daily operations with minimal supervision. Meet deadlines consistently. Demonstrate reliability and strong organizational skills. Contribute ideas that improve administrative efficiency. Build positive working relationships across departments. What We Offer Competitive salary. Fully remote work environment. Flexible working arrangements. Paid time off and company holidays. Professional development and training opportunities. Career growth within operations and administration. Collaborative, supportive, and inclusive team culture. Exposure to regional and international projects. Performance-based recognition and advancement opportunities. Equal Opportunity Employer PULSE (MENA) is committed to creating a diverse and inclusive workplace. We are dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment. How to Apply Interested candidates should submit their Updated CV or r sum .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li><li>Preferred Qualifications: Previous internship or administrative support experience. Experience working remotely or in a virtual team. Familiarity with project coordination. Knowledge of business communication standards. Arabic language proficiency is a plus.</li></ul><p></p></section>

<h3 >About Bupa Arabia</h3> <p >Bupa Arabia is a leading healthcare provider committed to delivering high-quality customer service. We operate across various regions, focusing on maintaining strong relationships with our key accounts and ensuring operational excellence in customer care.</p> <h3 >The Role: Senior Associate Key Accounts Customer Care</h3> <p >Bupa Arabia is seeking a <strong >Senior Associate Key Accounts Customer Care</strong> to join our team in Yanbu or Medina, Saudi Arabia. This is a full-time position responsible for managing key account relationships and overseeing customer care activities to ensure the highest level of service delivery and compliance with established standards.</p> <h3 >Key Account Management and Relationship Building</h3> <ul > <li >Manage all Key Account delegates within the assigned region.</li> <li >Oversee and maintain relationships with Group Secretaries and Relationship Managers (RMs) across all groups.</li> <li >Build strong relationships with internal operational units, including membership, back office, customer service, and reimbursement claims teams, to ensure agreed service levels are met.</li> <li >Ensure the satisfaction of Group RMs throughout the regions.</li> </ul> <h3 >Operational Oversight and Service Excellence</h3> <ul > <li >Control the activities of the customer care team to maintain and enhance customer relationships and meet organizational objectives.</li> <li >Proactively monitor, manage, and implement service plans and team performance for Key Accounts support, ensuring all operational Key Performance Indicators (KPIs) are achieved.</li> <li >Manage daily unit operations to ensure high efficiency and full compliance with policies, procedures, and processes.</li> <li >Accurately forecast workload to ensure necessary resources and tools are available for quality customer service delivery.</li> <li >Monitor daily operations and make required decisions to maintain and improve processes in line with KPIs.</li> <li >Analyze customer complaints, issues, trends, and behavior across all groups to identify potential issues and resolutions.</li> <li >Satisfy escalated customer issues by answering inquiries and resolving complaints effectively.</li> <li >Implement policies, procedures, projects, and all required communications, including KAizens and Continuous Improvements.</li> </ul> <h3 >Team Leadership and Development</h3> <ul > <li >Prioritize and delegate work tasks to ensure effective unit operations.</li> <li >Facilitate goal setting and continuously review individual performance.</li> <li >Provide regular feedback, coaching, and development to direct reports.</li> <li >Motivate, empower, and enable direct reports by providing the necessary tools and support to achieve organizational development objectives.</li> </ul> <h3 >Required Experience</h3> <ul > <li >Candidates should possess <strong >0-1 years of relevant experience</strong>.</li> </ul>