Public relations delegate Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide warm, anticipatory, and personalized service to all guests in accordance with Fairmont legendary service philosophy. Act as a trusted advisor to guests by offering expert recommendations for dining, entertainment, cultural experiences, transportation, and exclusive local attractions. Handle all guest requests efficiently, creatively, and discreetly, ensuring prompt follow-up and flawless execution. Maintain detailed knowledge of guest preferences, special occasions, and cultural sensitivities to personalize every interaction. Liaise closely with internal departments (Front Office, Housekeeping, Butler Service, F&B, Spa, Security) to ensure seamless guest experiences. Build and maintain strong relationships with external partners, luxury vendors, and service providers to secure preferred access and exclusive experiences for guests. Manage reservations, ticketing, transportation arrangements, and special requests with precision and attention to detail. Maintain accurate records of guest interactions and preferences in the property management system. Uphold Fairmont grooming, etiquette, and presentation standards at all times. Demonstrate impeccable manners, refined communication skills, and cultural awareness befitting a luxury heritage brand. Resolve guest concerns proactively and diplomatically, ensuring satisfaction and loyalty. Act as a brand ambassador, embodying the values, history, and elegance of Fairmont Hotels & Resorts. Ensure compliance with hotel policies, safety procedures, and confidentiality requirements. Handle sensitive guest information with the utmost discretion and integrity. Participate in ongoing training to enhance product knowledge, service skills, and brand standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 3 years of experience in a luxury hotel concierge or guest relations role (5-star or ultra-luxury preferred).</li><li>Les Clefs d Or certification or eligibility is highly desirable.</li><li>Exceptional knowledge of the local destination, luxury lifestyle offerings, and high-end clientele expectations.</li><li>Proven ability to anticipate guest needs and deliver bespoke experiences.</li><li>Outstanding interpersonal and communication skills.</li><li>Strong problem-solving ability with a calm and gracious demeanor under pressure.</li><li>High level of cultural awareness and emotional intelligence.</li><li>Excellent organizational skills and attention to detail.</li><li>Proficiency in hotel systems and Microsoft Office.</li><li>Fluency in English required; additional languages are a strong advantage.</li><li>Passion for luxury hospitality and genuine care for guest satisfaction.</li><li>Polished, elegant, and professional presence.</li><li>Flexible, adaptable, and able to work varied shifts, including weekends and holidays.</li><li>Discreet, trustworthy, and service-oriented with a strong sense of ownership.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives.</p><br><p>The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><br><p><strong>DUTIES & RESPONSIBILITIES</strong></p><br><p><strong>Operations & Guest Experience</strong></p><br><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><br><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><br><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><br><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.</li></ul><p><strong>Experience</strong></p><br><ul><li>Minimum 3–5 years of Food & Beverage experience in a hotel or hospitality environment.</li><li>At least 1–2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul><br>Additional Information<br><br><p>At Gamra by Mantis, we create meaningful experiences inspired by nature, culture, and adventure. As part of the Accor family, we seek Heartists who are passionate about hospitality, committed to excellence, and dedicated to creating memorable guest journeys through genuine care and personalized service.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>The Manager F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains. The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.</p> <p>This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions. The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations.</li> </ul> <ul> <li>Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems.</li> <li>Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs.</li> <li>Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners.</li> <li>Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions</li> <li>Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms.</li> <li>Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements.</li> <li>Drive continuous process improvements by leveraging technology capabilities and industry best practices.</li> <li>Support application selection, tender evaluations, vendor assessments, and solution architecture discussions.</li> <li>Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners.</li> <li>Act as a functional escalation point for complex business process and cross-system issues.</li> <li>Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues.</li> <li>Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency.</li> <li>Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows.</li> <li>Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities.</li> <li>Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts.</li> <li>Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards.</li> <li>Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams.</li> <li>Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives.</li> <li>Mentor and support team members, including Assistant Managers and functional specialists.</li> <li>Promote collaboration across application teams, enterprise platform teams, and delivery partners.</li> <li>Support strategic planning activities related to the F&B and Retail technology roadmap.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.</li> <li>5-7 years of experience in application design, delivery, and support within large-scale enterprise environments.</li> <li>Strong experience supporting F&B and Retail business operations and associated technology platforms.</li> <li>Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes.</li> <li>Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms.</li> <li>Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives.</li> <li>Experience collaborating with business users, vendors, system integrators, and enterprise application teams.</li> <li>Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable.</li> <li>Prior experience within similar large-scale integrated environments would be advantageous.</li> </ul>
<h2 class="h5">Job description</h2>
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<span>The Manager – F&B & Retail Systems Design is responsible for leading the design and continuous enhancement of business solutions supporting the Food & Beverage and Retail domains.<br> The role focuses on defining end-to-end business processes, solution design, and system interactions across operational, financial, customer engagement, and data platforms.<br> This position serves as the functional owner for cross-system business processes, ensuring that F&B and Retail applications operate seamlessly with enterprise platforms such as SAP, Blackline, Adaco, CRM, Loyalty, and Data & Analytics solutions.<br> The role works closely with business stakeholders, vendors, the Master System Integrator (MSI), Enterprise Applications teams, Data teams, and Integration teams to design scalable solutions that support operational efficiency, financial accuracy, and exceptional guest experiences.<br> Key Responsibilities Lead the functional design and delivery of business solutions supporting Food & Beverage and Retail operations.<br> Define end-to-end business processes spanning operational systems, financial platforms, customer engagement applications, and data ecosystems.<br> Work closely with IT Business Relations, business stakeholders, vendors, and MSI to translate business requirements into scalable solution designs.<br> Facilitate solution design workshops involving business users, enterprise application teams, data teams, vendors, and implementation partners.<br> Ensure alignment of F&B and Retail solutions with enterprise platforms including: SAP Finance and Revenue Management, SAP Material Control and Inventory Management Blackline Financial Reconciliation, Adaco Procurement, Costing, and Inventory Management, Loyalty Platforms, CRM Platforms, Table Management Systems, QR Menu Solutions, Waiter Ordering Applications and Unified Data Platform and Analytics Solutions Define business process flows, solution requirements, data ownership, and system interaction models across multiple platforms.<br> Ensure solution designs support operational efficiency, financial controls, inventory accuracy, customer engagement, and reporting requirements.<br> Drive continuous process improvements by leveraging technology capabilities and industry best practices.<br> Support application selection, tender evaluations, vendor assessments, and solution architecture discussions.<br> Act as the primary business solutions liaison between F&B, Retail, Enterprise Applications, Data & Analytics, vendors, and implementation partners.<br> Act as a functional escalation point for complex business process and cross-system issues.<br> Share responsibility for Level 2 support across F&B and Retail applications, ensuring timely resolution of business-impacting issues.<br> Monitor system effectiveness and identify opportunities to improve business processes, user experience, and operational efficiency.<br> Support troubleshooting and resolution of issues impacting financial reporting, inventory management, customer engagement, and operational workflows.<br> Work closely with vendors and internal teams to address application enhancements, defects, and optimization opportunities.<br> Support new system implementations, enhancements, testing activities, go-live readiness, and stabilization efforts.<br> Ensure business process documentation, solution designs, and operational procedures remain current and aligned with organizational standards.<br> Build strong working relationships with business stakeholders across F&B, Retail, Finance, Commercial, Data & Analytics, and Digital teams.<br> Provide functional leadership and guidance to project teams, vendors, and business users throughout delivery initiatives.<br> Mentor and support team members, including Assistant Managers and functional specialists.<br> Promote collaboration across application teams, enterprise platform teams, and delivery partners.<br> Support strategic planning activities related to the F&B and Retail technology roadmap.<br> Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.<br> 5-7 years of experience in application design, delivery, and support within large-scale enterprise environments.<br> Strong experience supporting F&B and Retail business operations and associated technology platforms.<br> Proven experience designing solutions involving finance, inventory, customer engagement, and reporting processes.<br> Experience working with platforms such as SAP, Adaco, Blackline, CRM, Loyalty, Retail Management Systems, and Analytics Platforms.<br> Demonstrated experience leading complex, multi-stakeholder solution delivery initiatives.<br> Experience collaborating with business users, vendors, system integrators, and enterprise application teams.<br> Previous experience within entertainment, hospitality, retail, leisure, or large mixed-use destinations is highly desirable.<br> Prior experience within similar large-scale integrated environments would be advantageous.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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Job Responsibilities:<ul><li>To interact with the public responsibly and welcome all users of the facilities.</li><li>To comply with the Pool Safe Operating Procedures at all times.</li><li>To maintain a vigilant watch of the swimming pool areas in accordance with the operating procedures and take necessary action to ensure the safety of all pool users and staff.</li><li>To check the safety of equipment in areas of responsibility and report any damage or malfunction of equipment, plant or building fabric immediately after discovery.</li><li>To assist in the preparation and operation of events and activities, including the assembly and dismantling of equipment and minor repairs when required.</li><li>To ensure that a consistently high level of cleanliness and hygiene is maintained throughout the facilities at all times.</li><li>To ensure that lost property is handled and recorded in line with procedures.</li><li>To patrol all areas of the facility and ensure that all areas are being used in the correct manner, making suitable adjustments as necessary.</li><li>Assist with the supervision and control of children’s activities including parties, play schemes and courses.</li><li>Perform routine checks of customers’ receipts to ensure proof of payment for entry to the swimming pool.</li><li>To comply with the Pool’s Health and Safety procedures at all times.</li><li>To ensure that all Pool equipment is stored safely and securely when not in use.</li><li>To report any maintenance issues using the appropriate procedures.</li><li>To attend relevant training courses as required by IHG.</li><li>Follow all safety policies.</li></ul>Administrative Duties:<ol><li>Adherence to Standard Operating Procedures Manual.</li><li>To maintain accurate records as required by provincial regulations.</li></ol>Health and Safety:<ol><li>Adherence to all Facility Operations departmental Emergency Procedures/Safety Manual.</li><li>Ensure all departments adhere to all safety practices.</li></ol>Guest Service:<ol><li>To ensure the facility is in peak condition at all times (operations and cleanliness).</li></ol>Qualifications & Requirements:<ol><li>Valid Lifeguard Certification issued or recognized by the Saudi Arabian Swimming Federation is mandatory.</li><li>Valid First Aid and CPR certification is preferred.</li><li>Previous experience as a Lifeguard in a hotel, resort, sports club, or recreational facility is preferred.</li><li>Good communication and guest service skills.</li><li>Ability to work flexible shifts, including weekends and public holidays.</li></ol>How do I deliver this?<p>We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels.</p><br><p><strong>True Attitude:</strong> being caring, wanting to make a positive difference, and building genuine connections with guests.</p><br><p><strong>True Confidence:</strong> having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.</p><br><p><strong>True Listening:</strong> focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.</p><br><p><strong>True Responsiveness:</strong> is about providing guests with what they need, and doing so in a timely and caring manner.</p><br><p>There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3>
<p style="margin:0 0 12px; ************;">تبحث مؤسسة ابراهيم عادل الرشيدي عن <strong style="font-weight:700;">مندوب مبيعات</strong> للانضمام إلى فريقها في مدينة حائل. يركز هذا الدور بدوام كامل على تعزيز المبيعات وتطوير العلاقات مع العملاء، وذلك من خلال تقديم المنتجات والخدمات للعملاء الحاليين والمرتقبين وإتمام عمليات البيع بكفاءة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3>
<p style="margin:0 0 12px; ************;">يتولى شاغل هذه الوظيفة مجموعة من المهام الأساسية التي تدعم أهداف المبيعات والنمو للمؤسسة، وتشمل:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">جمع البيانات والمواصفات التفصيلية المتعلقة بالمنتجات والخدمات التي تقدمها المؤسسة.</li>
<li style="margin:0 0 6px;">بناء وتحديث قاعدة بيانات شاملة للعملاء الحاليين والمحتملين، تتضمن معلومات الاتصال الأساسية.</li>
<li style="margin:0 0 6px;">التواصل الفعال مع العملاء، سواء عبر الهاتف أو من خلال الزيارات الميدانية، لترويج المنتجات وتقديم عروض البيع.</li>
<li style="margin:0 0 6px;">عرض مواصفات المنتجات وميزاتها التنافسية بوضوح واحترافية.</li>
<li style="margin:0 0 6px;">التحقق من الأسعار المعتمدة ومنح الخصومات ضمن الصلاحيات المحددة.</li>
<li style="margin:0 0 6px;">إتمام عمليات البيع، وتحرير الفواتير، وتحصيل المبالغ المستحقة.</li>
<li style="margin:0 0 6px;">متابعة العملاء لتحصيل الديون المستحقة، وتسجيلها وتوثيقها، وتوريدها إلى الدائرة المالية.</li>
<li style="margin:0 0 6px;">إعداد وتقديم تقارير عمل دورية، وتوثيقها وحفظها بشكل منظم.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات المطلوبة</h3>
<p style="margin:0 0 12px; ************;">لشغل هذا الدور، يجب أن يمتلك المرشح المؤهلات والخبرات التالية:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">خبرة تتراوح من <strong style="font-weight:700;">0 إلى 1 سنة</strong> في مجال المبيعات أو خدمة العملاء.</li>
<li style="margin:0 0 6px;">القدرة على جمع البيانات وتنظيمها بكفاءة.</li>
<li style="margin:0 0 6px;">مهارات تواصل وعرض ممتازة.</li>
<li style="margin:0 0 6px;">القدرة على إتمام عمليات البيع وتحصيل الديون.</li>
<li style="margin:0 0 6px;">الالتزام بإعداد التقارير الدورية وحفظها.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3>
<p style="margin:0 0 12px; ************;">هذه الوظيفة بدوام كامل في مدينة حائل، وتتطلب العمل الميداني أحيانًا لزيارة العملاء وتقديم عروض البيع.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">عن مؤسسة ابراهيم عادل الرشيدي</h3>
<p style="margin:0 0 12px; ************;">مؤسسة ابراهيم عادل الرشيدي هي جهة تسعى لتعزيز فريقها بكفاءات تسهم في تحقيق أهدافها التجارية وتوسيع قاعدة عملائها في المنطقة.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">معلومات إضافية</h3>
<p style="margin:0 0 12px; ************;">ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه إلى تقديم طلباتهم لشغل هذه الوظيفة في حائل.</p></div>
Job Purpose<br>The Communications Specialist role supports the implementation of KAUST’s communications strategy. Operating at the intersection of relationship management, strategic planning, and hands-on execution, this role is key in fostering engagement with key stakeholders and implementing effective communications.<br>Collaborating closely with a portfolio of designated business units or assigned stakeholders, the role assists in drafting, getting approval for and executing comprehensive marketing communication strategies tailored to meet KAUST's operational goals and brand positioning. Drawing upon communications expertise, the role serves as a liaison between business units and the specialist teams in GBC, ensuring alignment with organizational objectives while delivering integrated communication plans and activities.<br>Central to the role's effectiveness is the establishment of strong, trusted relationships with KAUST stakeholders and GBC specialist teams. By fostering open communication and collaboration, the Communications Specialist facilitates the exchange of insights and ideas, garnering collective support forinitiatives.<br>Major Accountabilities<br>Collaborate with business units and stakeholders to understand communication activity strategy and support requirements. Assist in developing marketing communication tactical plans aligned with university strategy objectives, brand positioning, and target audience needs. Engage with stakeholders, GBC teams, digital teams, and creative partners to execute campaigns and initiatives. Facilitate effective communication and coordination with stakeholders and liaise with the GBC specialist teams to ensure alignment and smooth execution of approved projects Use insights from stakeholders and market research to refine and optimize marketing communication plans for maximum impact. Monitor and evaluate the performance of communication initiatives, providing insights for continuous improvement. Stay updated on industry trends and best practices in marketing communication to enhance effectiveness and innovation. Implementa consultative approach to engage university partners and division teams. Develop Work Plans and manage expectations. Manage stakeholders, including regular reporting, monitoring activity, and escalation of issues. Coordinate, draft, and deliver communications, content, and assets across various channels. Support the development of clear, audience-focused messaging aligned with KAUST’s brand and communication objectives. Collaborate with cross-functional teams to ensure consistency in messaging across all channels. Utilize various communication channels, including digital platforms, print media, social media, and events, to reach target audiences effectively. Ensure all communications and content adhere to brand guidelines and reflect the university's values, tone, and style.<br>Work with embedded resources to manage content on social media channels and websites as needed. Support the management of flagship or strategic university events, campaigns, and activations. Assist with conceptualization, planning, approvals, execution, and post-event evaluation and reporting. Track communication activities and maintain records of outputs and deliverables. Support the use of project management tools (e.g.,Asana, Zendesk) to track progress and tasks. Other duties as assigned by the Marketing and Communications Manager.<br>Person Requirements Competencies Proven experience in supporting integrated campaigns across channels. Ability to manage stakeholder relationships and assist in developing and coordinating communication strategies to meet business objectives. Analytical skills to evaluate performance metrics and optimize activities. Ability to write high-quality, audience-facing communications to meet objectives. Project management skills for delivering communication projects, marketing collateral, and content marketing. Strong oral communication, interpersonal, negotiation, analytical, and problem-solving skills. Experience using research and data to inform communications strategy development. Qualifications Bachelor's degree in communications, marketing, public relations, or journalism. Project management certification desirable<br>Experience3+ years of experience in a marketing or communications-related role. Knowledge of Asana & Zendesk or other similar project management and ticketing tools Experience in a customer facing/stakeholder management role (Preferred) Higher Education Experience (Preferred) Experience working in a bilingual organization/environment (Preferred)
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Manages housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in housekeeping or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures compliance with all housekeeping policies, standards and procedures.<br>• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.<br>• Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them.<br>• Schedule employees to business demands and for tracks employee time and attendance.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Ensures employee recognition is taking place on all shifts.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Review employee satsifaction results.<br>• Participates in interviewing and hiring of team members with the appropriate skills.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Smart City Application Architect to lead the design and development of digital applications that enable smart city services. The ideal candidate will have experience architecting enterprise and citizen-facing applications across multiple platforms and urban service domains. This role requires technical depth, strong integration capabilities, and an understanding of how to translate business needs into flexible, scalable digital applications aligned with the city's strategic goals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Design application architecture for smart city services including mobility, utilities, public safety, environment, and citizen engagement.</b></li><li><b>Define architectural patterns and development standards for scalable, interoperable, and secure smart city applications.</b></li><li><b>Collaborate with solution architects, developers, UX designers, and data teams to deliver integrated, citizen-centric digital solutions.</b></li><li><b>Ensure seamless integration with smart city platforms, IoT systems, and third-party APIs.</b></li><li><b>Lead application modernization, microservices adoption, and containerization for legacy urban applications where required.</b></li><li><b>Contribute to the development of service blueprints and digital experience flows.</b></li><li><b>Support development teams by reviewing designs, conducting technical assessments, and troubleshooting integration challenges.</b></li><li><b>Ensure compliance with data privacy regulations, cybersecurity requirements, and accessibility standards.</b></li><li><b>Document and maintain architectural deliverables such as solution diagrams, API specifications, and system interfaces.</b></li><li><b>Education: Bachelor s or master s degree in software engineering, Computer Science, or a related field.</b></li><li><b>8+ years in software development and application architecture.</b></li><li><b>At least 3 years of experience designing or delivering smart city or large-scale public sector applications.</b></li><li><b>Proven experience in building modular, API-driven, and cloud-native application architectures.</b></li><li><b>Proficiency in microservices, RESTful APIs, containerization (e.g., Docker, Kubernetes), and DevOps practices.</b></li><li><b>Knowledge of common smart city and open standards (e.g., OASC, NGSI, FIWARE, ISO 37120).</b></li><li><b>Experience with mobile and web technologies, platform integration, and UX design alignment.</b></li><li><b>Ability to work with cross-functional technical and business teams.</b></li><li><b>Strong documentation and communication skills.</b></li><li><b>Bilingual (Arabic and English) is highly desirable.</b></li><li><b>Certification in application architecture (e.g., TOGAF, Microsoft Azure, AWS, or Google Cloud architecture certifications).</b></li><li><b>Experience in smart mobility, digital twins, or e-government service platforms.</b></li><li><b>Understanding of user journey mapping and human-centered design principles.</b></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Purpose of the job</b></p>
<p>To co-ordinate the inventory control process in the assigned depot by acting as the warehouse focal point, ensuring all sales orders/returns are managed as per the laid down Operational Excellence Standards, Policies & Procedures. </p>
<p><b>Key Accountabilities</b></p>
<p><b></b><b><span>Store Operations</span></b></p>
<ul>
<li><span>Ensure the shift plan is applied in accordance with the depot's daily requirements.</span></li>
<li><span>Delegate and </span><span>prioritize</span><span> </span><span>all duties to achieve objectives.</span></li>
<li><span>Recognise</span><span> and resolve discrepancies as they arise.</span></li>
<li><span>Ensure all “Goods In” products are received as per SOPs.</span></li>
<li><span>Ensure all “Orders” are picked accurately and on time.</span></li>
<li><span>Ensure all records (both electronic and paper) are maintained and recorded correctly.</span></li>
<li><span>Perform other duties as requested by the Operations Manager and Supervisor.</span></li>
<li><span>Maintain the companies' standards in relation to H&S, Housekeeping, Food Safety, Accuracy, Discipline and Performance.</span></li>
</ul>
<p><b></b><b><span>Storage and Inventory keeping</span></b></p>
<ul>
<li><span>Always ensure stock integrity,</span><span> </span><span>adequate record keeping and manage all documentation to confirm proper stock levels and thereby maintain inventory control.</span></li>
<li><span>Ensure proper storage of goods in predefined locations, with the right coding, labeling and storage conditions.</span></li>
<li><span>Maintain inventory accuracy, regular cycle counting and reconciliation of stock.</span><span> </span></li>
</ul>
<p><b></b><b><span>Documentation/administration</span></b></p>
<p><span>Process all required administration / documents related to issuing, receiving and returns as per company Policy and procedures.</span></p>
<p><b></b><b><span>Issuing</span></b></p>
<p><span>Monitor the issuing of all products according to release dates and application of FIFO</span><span> </span></p>
<p><b></b><b><span>Loading/unloading</span></b></p>
<p><span>Coordinate the loading and unloading of Sales Vans in accordance with planning to ensure timely availability of products for the customers.</span></p>
<p><b></b><b><span>Waste/leakage handling</span></b></p>
<p><span>Dispose-off wasted products and record the waste in accordance with company procedures.</span></p>
<p><b></b><b><span>Store environment</span></b></p>
<p><span>Maintain the companies' standards in relation to Housekeeping and Hygiene.</span></p>
<p><b></b><b><span>SHEQ</span></b></p>
<ul>
<li><span>Ensure all SHEQ regulations and procedures are applied for store keeping.</span><b></b></li>
<li><span>Maintain the companies' standards in relation to H&S, Food Safety</span></li>
</ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Job Requirements</b></p>
<ul>
<li><span>Educational level: Minimum Bachelor's degree </span></li>
<li><span>Minimal experience: 2 years in similar job (FMCG companies)</span></li>
<li><span>A good working knowledge of warehouse procedures.</span></li>
<li><span>Well versed with MS Word & Excel.</span></li>
<li><span>A good working knowledge of Warehouse Management System and or RF systems.</span></li>
<li><span>Must be willing to work in Temperature controlled environments, Freezer and Chillers.</span></li>
<li><span>Should be willing to work in a Flexible working hours environment, especially during holiday periods.</span></li>
<li><span>Must be able to drive a forklift (Material Handling Equipment).</span></li>
<li><span>Languages: Should be fluent in English and Arabic</span></li>
</ul>
<p><span><b><span>Job Competencies</span></b></span></p>
<ul>
<li>Team player</li>
<li>Proactive behavior</li>
<li> Flexible Attitude</li>
<li>Ability to prioritize and multitask</li>
<li>Practical and hands on mentality</li>
<li>Aware of one's responsibility; takes ownership of his role</li>
<li>Well-developed communication skills</li>
<li>Supervisor and people management skills.</li>
<li><span><span><span>The ability to work independently and make sound judgments in decision making.</span></span></span></li>
</ul></div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Saint-Gobain and the Role</h3>
<p style="margin:0 0 12px; ************;">Saint-Gobain Eastern Mediterranean and Middle East is seeking a <strong style="font-weight:700;">Warehouse Coordinator</strong> to join its team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to managing logistics, customer service, and inventory operations within the region, requiring 2-5 years of relevant experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Warehouse Coordinator's Impact</h3>
<p style="margin:0 0 12px; ************;">The Warehouse Coordinator plays a critical role in ensuring efficient product movement, managing customer interactions related to orders and deliveries, and supporting production planning. This position involves coordination across various departments to maintain operational flow, achieve sales targets, and ensure customer satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Handle sales calls, enquiries, orders, communication, coordination, and customer queries and complaints to provide quality service and achieve incremental cash sales.</li>
<li style="margin:0 0 6px;">Present, develop, and communicate information regarding orders, product requirements, stocks, and product availability status to customers, the sales team, and other departmental personnel.</li>
<li style="margin:0 0 6px;">Assist the Customer Service Representative (CSR) at the factory for the preparation of products against confirmed orders placed on the JDE system.</li>
<li style="margin:0 0 6px;">Support production planning by providing targets of requirements, priorities, and delivery schedules.</li>
<li style="margin:0 0 6px;">Arrange product samples for customers.</li>
<li style="margin:0 0 6px;">Process delivery documents for goods shipped to customers and print invoices for all direct delivery transactions.</li>
<li style="margin:0 0 6px;">Issue cash receipts, invoices, handle cash, deposit into the bank, post, and reconcile.</li>
<li style="margin:0 0 6px;">Maintain records of materials received/delivered, cash invoices, cash deposit slips, cash receipts, and delivery notes.</li>
<li style="margin:0 0 6px;">Coordinate with the CSR on changes required or proposed by customers for partial and full deliveries.</li>
<li style="margin:0 0 6px;">Manage all aspects of product movement, including excess stocks, slow-moving stocks, near-to-expiry products, new product launches, and product updates.</li>
<li style="margin:0 0 6px;">Arrange small package or urgent cargo for internal transfer orders to be delivered by express transport.</li>
<li style="margin:0 0 6px;">Verify prices on DAX or issue quotations using CRM after consulting with the line manager, and maintain records of quotations and other submittals.</li>
<li style="margin:0 0 6px;">Lead, supervise, and delegate assignments to internal staff at the showroom.</li>
<li style="margin:0 0 6px;">Resolve material return issues in a procedural manner.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in sales, customer services, and logistics.</li>
<li style="margin:0 0 6px;">Experience in working effectively with customers in a large volume manufacturing industry is desirable.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Employment Type</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in Jiddah, Makkah, Saudi Arabia, requiring active engagement in warehouse and customer service operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">How to Apply</h3>
<p style="margin:0 0 12px; ************;">Candidates who meet the specified requirements are encouraged to apply for this role.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Saint-Gobain and the Role</h3>
<p style="margin:0 0 12px; ************;">Saint-Gobain Eastern Mediterranean and Middle East is seeking a <strong style="font-weight:700;">Warehouse Coordinator</strong> to join its team in Jiddah, Makkah, Saudi Arabia. This full-time position is integral to managing logistics, customer service, and inventory operations within the region, requiring 2-5 years of relevant experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Warehouse Coordinator's Impact</h3>
<p style="margin:0 0 12px; ************;">The Warehouse Coordinator plays a critical role in ensuring efficient product movement, managing customer interactions related to orders and deliveries, and supporting production planning. This position involves coordination across various departments to maintain operational flow, achieve sales targets, and ensure customer satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Handle sales calls, enquiries, orders, communication, coordination, and customer queries and complaints to provide quality service and achieve incremental cash sales.</li>
<li style="margin:0 0 6px;">Present, develop, and communicate information regarding orders, product requirements, stocks, and product availability status to customers, the sales team, and other departmental personnel.</li>
<li style="margin:0 0 6px;">Assist the Customer Service Representative (CSR) at the factory for the preparation of products against confirmed orders placed on the JDE system.</li>
<li style="margin:0 0 6px;">Support production planning by providing targets of requirements, priorities, and delivery schedules.</li>
<li style="margin:0 0 6px;">Arrange product samples for customers.</li>
<li style="margin:0 0 6px;">Process delivery documents for goods shipped to customers and print invoices for all direct delivery transactions.</li>
<li style="margin:0 0 6px;">Issue cash receipts, invoices, handle cash, deposit into the bank, post, and reconcile.</li>
<li style="margin:0 0 6px;">Maintain records of materials received/delivered, cash invoices, cash deposit slips, cash receipts, and delivery notes.</li>
<li style="margin:0 0 6px;">Coordinate with the CSR on changes required or proposed by customers for partial and full deliveries.</li>
<li style="margin:0 0 6px;">Manage all aspects of product movement, including excess stocks, slow-moving stocks, near-to-expiry products, new product launches, and product updates.</li>
<li style="margin:0 0 6px;">Arrange small package or urgent cargo for internal transfer orders to be delivered by express transport.</li>
<li style="margin:0 0 6px;">Verify prices on DAX or issue quotations using CRM after consulting with the line manager, and maintain records of quotations and other submittals.</li>
<li style="margin:0 0 6px;">Lead, supervise, and delegate assignments to internal staff at the showroom.</li>
<li style="margin:0 0 6px;">Resolve material return issues in a procedural manner.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile and Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">2-5 years of experience in sales, customer services, and logistics.</li>
<li style="margin:0 0 6px;">Experience in working effectively with customers in a large volume manufacturing industry is desirable.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Employment Type</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in Jiddah, Makkah, Saudi Arabia, requiring active engagement in warehouse and customer service operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">How to Apply</h3>
<p style="margin:0 0 12px; ************;">Candidates who meet the specified requirements are encouraged to apply for this role.</p>
<p>The incumbent in this position is responsible for following up to materialize the budgeted revenues of all segments. The position focuses on hotel's national and international accounts in terms of individual bookings.</p><p><b><br></b></p><p><b>KEY ROLES & RESPONSIBILITIES</b></p><ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Creativity, Stress Management, Self-Development, Listening and Oral Skills</li><li>Ability to handle multiple tasks</li><li>Ability to delegate and organize work flow</li><li>Ability to meet deadlines consistently</li><li>Leadership skills</li><li>Managing, training and instructing skills</li></ul><h3>QUALIFICATIONS</h3><ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li></ul><h3>EXPERIENCE</h3><ul><li>Minimum 3 years experience in Hotel or Resort.</li><li>Luxury hotel or resort background preferred</li><li>Understands the local culture and have worked in the region.</li></ul>
<p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including supporting the implementation of cross-organizational activities and initiatives.</p><p>Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed Governor Office strategy</p><p>Communicate Governor Office approved strategic objectives and priorities to concerned internal stakeholders and develop departmental annual operating plans and strategy accordingly</p><p>Collect departmental strategic, operational and budgetary plans in line with the Governor Office s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval</p><p>Develop KPIs and targets for Governor Office ensuring alignment with ZATCA s strategic objectives</p><p>Ensure proper implementation of ZATCA s approved operational plans and support internal Governor Office departments in identifying and resolving challenges in collaboration with relevant internal stakeholders</p><p>Coordinate the implementation of cross-organizational activities and initiatives ensuring Governor Office s adherence and compliance to organizational mandates and escalate discrepancies when needed</p><p>Coordinate with Strategy and Development sector and act as a focal point for business processes update ensuring alignment with ZATCA s guidelines, templates and strategic objectives</p><p>Follow-up on the project management activities of the Governor Office and develop status update reports</p><p>Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner</p><p>Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner</p><p>Escalate complex problems to the relevant person to ensure cases/issues are closed properly</p><p>Train junior staff on the different job activities to ensure transfer of know-how, when applicable</p><p>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff</p><p>Support junior staff or direct reports in order to execute their duties according to set policies and processes</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration or equivalent is required</li><li>A minimum of 4 years of relevant experience</li><li>Competencies: Events Management - Proficient, Collaboration and Communication - Developing, Professionalism - Proficient, General Administration - Proficient, Organization and Planning - Advanced, Results Oriented - Proficient, Customer Focus - Proficient, Enablement of Change and Innovation - Developing, Information Systems Knowledge - Proficient, Vendor Management - Proficient</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About alfanar and the Opportunity</h3>
<p style="margin:0 0 12px; ************;">alfanar, a company headquartered in Riyadh, Saudi Arabia, operates extensive construction and manufacturing businesses, alongside design & development centers and various facilities across the Middle East and other regions. The company is actively involved in Electrical, Electromechanical, and Civil Engineering Construction, as well as the manufacturing and marketing of electrical construction products and allied engineering services. alfanar is seeking a <strong style="font-weight:700;">Full-time Engineer, QA / QC Electrical</strong>, to join its team in Dammam.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role within alfanar Construction</h3>
<p style="margin:0 0 12px; ************;">This role is integral to alfanar Construction, which is classified as a Grade I contractor by the Government of Saudi Arabia. As an Engineering, Procurement, and Construction (EPC) company, alfanar Construction has established itself as a strong contractor in the Energy, Infrastructure, and Engineering Services sectors within Saudi Arabia. The company is committed to delivering solutions that conform to international standards across its core EPC activities, which include Power and Water Projects, Transmission and Distribution Projects, Building Construction (Industrial & Commercial) Projects, and Electro-Mechanical projects. The QA/QC Electrical Engineer will play a crucial part in upholding these standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Provide leadership, coaching, and direction to subordinates, including training and team formation for effective work execution.</li>
<li style="margin:0 0 6px;">Delegate assignments and ensure fair distribution of tasks to maintain team morale and motivation.</li>
<li style="margin:0 0 6px;">Execute planned activities to achieve operational and development targets according to delivery schedules.</li>
<li style="margin:0 0 6px;">Manage resources efficiently to meet objectives within defined cost and time parameters.</li>
<li style="margin:0 0 6px;">Prepare and submit periodic reports detailing deviations and the execution status of planned tasks.</li>
<li style="margin:0 0 6px;">Address and resolve operational problems, escalating complex issues as necessary.</li>
<li style="margin:0 0 6px;">Ensure adherence to quality requirements, developing effective quality control processes and specifications for products, processes, or related activities.</li>
<li style="margin:0 0 6px;">Coordinate and maintain well-defined written systems, policies, and procedures, actively seeking automation opportunities.</li>
<li style="margin:0 0 6px;">Comply with all relevant company policies, procedures, and work instructions.</li>
<li style="margin:0 0 6px;">Ensure compliance with safety, quality, and environmental management procedures and controls within the designated work area to guarantee legislative compliance and high-quality service delivery.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for the Engineer, QA / QC Electrical position should possess <strong style="font-weight:700;">5 to 10 years of relevant professional experience</strong> in quality assurance and quality control within electrical engineering contexts.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">Full-time</strong> position based in <strong style="font-weight:700;">Dammam</strong>, Saudi Arabia, contributing to alfanar's diverse project portfolio.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Join alfanar</h3>
<p style="margin:0 0 12px; ************;">alfanar is committed to delivering high-quality engineering and construction solutions. We invite qualified professionals to consider this opportunity to contribute to our ongoing success.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The team is looking for a Conference Producer to join the team who can demonstrate they have their finger on the pulse of our fast-paced and ever-changing industry. The successful candidate will be confident in speaking to expert speakers from all over the world and selling the unique opportunity to showcase their knowledge and expertise at our event. With meticulous organisational skills, you will be responsible for managing the speakers and order of show on-site at the event.</p><p><strong>Key Responsibilities</strong></p><p><strong>Conference Production</strong></p><ul><li>Produce high-level relevant industry conference programs.</li><li>Liaise with key professionals/institutions and companies in the production of conference programs.</li><li>Engage with recommended speakers and confirm their attendance.</li><li>Ensure the speaker database is updated to provide current and accurate speaker lists and files for event management.</li><li>Prepare and communicate creative brief documents to the Marketing team.</li><li>Assist in the provision of leads to the sponsorship team and attend sales meetings as appropriate.</li><li>Mentor other conference producers within the team.</li><li>Conduct a post-show analysis of the event including job title analysis</li></ul><p><strong>Market Research and Industry Networks</strong></p><ul><li>Effectively research topics with relevant industry professionals and the target market.</li><li>Develop new conference ideas and program content through meetings and tele-research with key experts.</li><li>Collaborate with the Director and other sales team members to generate ideas for enhancing the conference portfolio</li><li>Identify key opinion leaders/institutions and companies related to the event.</li><li>Maintain existing and build new relationships develop a conference with topics and speakers.</li><li>Look at additional add-ons and other ways of attracting more delegates i.e. workshops, poster sessions, partnering with associations etc.</li></ul><p><strong>Speaker & Delegate Liaison</strong></p><ul><li>Liaise and network with speakers, exhibitors and delegates on-site to maintain customer service standards, resolve queries and gain feedback,</li><li>Assist with onsite duties as required for the duration of the event, which may require longer working hours</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Educated to degree level or equivalent</li><li><strong>Essential</strong></li><li>Minimum two years experience in conference production.</li><li>Speaks and writes clearly and fluently in English to both individuals and groups.</li><li>Computer literate and proficient in the use of Microsoft Word and Excel.</li><li>Commercial awareness.</li><li>Research based role.</li><li>Copywriting skills.</li><li>Brand and market awareness.</li><li><strong>Desirable</strong></li><li>Related industry/event knowledge in the investment and startup ecosystem, gaming esports and security sectors</li><li>Conference production role.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> Purpose of Job <br></div> <div> <p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels.</p>
<p>They undertake complex operational activities including collection, consolidation, prioritization, and analysis of requests as well as working on the development and delivery</p> </div> <div> <div> Job Resposiblites <br></div> <div> <ul>
<li>Support the identification of opportunities for continuous improvement of systems, processes and practices taking into account leading practices and productivity improvement</li>
<li>Develop methodology, working guidelines, templates and processes for legal inquiry research and advisory services related to all ZATCA functions</li>
<li>Receive and evaluate requests for legal advice, and classify them according to urgency and relevance</li>
<li>Handle the continuous update of legal advisory database systems (related to legal inquiry/support) ensuring request logs are always recent</li>
<li>Assist in the development and delivery of relevant legal studies and provide non-(tax, zakat, and customs) legal opinion on inquiries received from different sectors and divisions</li>
<li>Provide legal advice for simple inquiries and accordingly clarify ambiguities and provide solutions and recommendations</li>
<li>Develop employee feedback/satisfaction surveys ensuring compliance to relevant research and global best practicesCommunicate legal advisory services<span> satisfaction surveys to key stakeholders and ensure that the assessments are completed accurately within the specified date</span> </li>
</ul> </div> </div> <div> <div> Job Details <br></div> <div> <ul>
<li>Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner</li>
<li>Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner</li>
<li>Escalate complex problems to the relevant person to ensure cases/issues are closed properly</li>
<li>Perform other duties as requested</li>
<li>Train junior staff on the different job activities to ensure transfer of know-how, when applicable<br><p>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff</p>
Support junior staff or direct reports in order to execute their duties according to set policies and processes</li>
</ul> </div> </div> <div> <div> Communication and Contacs <br></div> <div> </div> </div> <div> <div> Education <br></div> <div> <p>Bachelor s degree in Legal Studies, or equivalent is required</p> </div> </div> <div> <div> Experience <br></div> <div> <p>A minimum of 2 years of relevant experience </p> </div> </div> <div> <div> Competencies <br></div> <div> <div>Collaboration and Communication - Developing</div> <div>Customer Focus - Developing</div> <div>Data Gathering and Assessment - Developing</div> <div>Enablement of Change and Innovation - Developing</div> <div>Legal Writing and Policy Drafting - Developing</div> <div>Legislations and Regulations - Developing</div> <div>Professionalism - Developing</div> <div>Project Management - Developing</div> <div>Research and Analysis - Developing</div> <div>Results Oriented - Developing</div> <div>Stakeholder Management - Developing</div> </div> </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Purpose of Job Jobholders at this level are capable of operating with minimal supervision. They work within guidelines and procedures in order to prepare more complex, specialized or ad-hoc reports in their related field. They contribute to the completion of milestones or operational targets within the assigned functional area. They undertake operational activities including participating in the development of ZATCA IT systems and database operations guidelines and standards. Participating in the installation, configuration and upgrades of software, hardware, operating systems and processes as planned. Assisting in the implementation of operations and security patches as well as vendors release notes. Troubleshooting, identifying root causes, and providing technical support for incidents and tickets. Monitoring ZATCA systems and applications on a daily basis to ensure proper operation and support with performance reports. Job Resposiblites Assess current ZATCA systems and database operational model, identify gaps and challenges to define IT systems and database operations areas of improvement and stay abreast of the latest trends and standards Oversee all daily work activities of systems and database operations, assess the feasibility of automation to build scripts automating the daily operations of when possible Receive and review change requests related to IT systems and database, monitor the implementation of the requests to ensure that all requests are handled on time Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff Job Details Communication and Contacs Education Bachelor s degree in Computer Science, Information Technology, or equivalent is required Experience A minimum of 2 years of relevant experience Competencies Collaboration and Communication - Developing Customer Focus - Developing Database Design and Operations - Proficient Enablement of Change and Innovation - Developing Information Systems Knowledge - Proficient Infrastructure Management - Developing IT Compliance - Developing IT Operations Management - Developing Professionalism - Developing Results Oriented - Developing Solving IT Incidents and Problems - Developing</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education _x000D_ Bachelor s degree in Computer Science, Information Technology, or equivalent is required Experience _x000D_ A minimum of 2 years of relevant experience Competencies _x000D_ Collaboration and Communication - Developing Customer Focus - Developing Database Design and Operations - Proficient Enablement of Change and Innovation - Developing Information Systems Knowledge - Proficient Infrastructure Management - Developing IT Compliance - Developing IT Operations Management - Developing Professionalism - Developing Results Oriented - Developing Solving IT Incidents and Problems - Developing</p><p></p></section>