Ophthalmology Jobs - Riyadh Saudi
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<h2 class="h5">Job description</h2>
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<p>A leading company in the field of engineering consultancy and real estate announces a job opportunity for the position of:</p><p><br></p><ul><li><br></li><li>Receiving customer inquiries and responding to them professionally through various communication channels.</li><li>Providing necessary information about the company's services and products based on customer needs.</li><li>Monitoring customer requests and coordinating with relevant departments to ensure prompt delivery and service quality.</li><li>Handling complaints and feedback and working on providing appropriate solutions to enhance customer satisfaction.</li><li>Updating customer data and documenting all interactions in the established systems.</li><li>Building positive relationships with customers and maintaining a high level of service quality.</li><li>Contributing to achieving performance indicators related to customer service and adhering to the company's policies and procedures.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Experience of 1 to 2 years, preferably in consulting or engineering services or customer service.</li><li>Excellent communication skills and a high ability to interact with customers professionally.</li><li>Able to solve problems and take appropriate actions.</li><li>Able to work within a team and handle work pressure.</li><li>Proficient in using computers and Microsoft Office programs.</li><li>Fluency and good presentation skills and the ability to manage time.</li></ul><p>Benefits:</p><ul><li>Training and development opportunities.</li><li>Incentives and bonuses.</li><li>Opportunities for career advancement.</li><li>Professional and motivating work environment.</li></ul><p><br></p></div>
<p><b>Role Overview</b></p><p>As a Supply Chain & Engineering Consultant, you will support clients in transforming their supply chain operations and engineering functions to improve efficiency, resilience, and business performance. You will work with cross-functional teams to analyze challenges, develop innovative solutions, and drive large-scale transformation initiatives across procurement, manufacturing, logistics, asset management, and engineering operations.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Deliver strategic analysis and actionable recommendations for executive clients</p><p><br></p><p>Structure complex problems and translate data into business insights</p><p><br></p><p>Support large-scale transformation programs from strategy to execution</p><p><br></p><p>Develop operating models, business cases, and market assessments</p><p><br></p><p>Contribute to C-level presentations and client workshops</p><p><br></p><p>Collaborate across multidisciplinary teams combining strategy, technology, data, and operations</p><p><br></p><p>Drive innovation and identify growth opportunities within priority industries</p><p><br></p><p>What We’re Looking For</p><p><br></p><p>2–5 years of experience in strategy consulting or corporate strategy, transformation, or business development within leading international organizations.</p><p><br></p><p>Strong problem-solving and analytical capabilities</p><p><br></p><p>Excellent communication and stakeholder management skills</p><p><br></p><p>Structured thinking with executive presence</p><p><br></p><p>Ability to thrive in fast-paced, international environments</p><p><br></p><p>Proven capacity to manage workstreams autonomously</p><p><br></p><p>Curiosity for technology, AI, digital transformation, and business reinvention</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
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<p><b>Job description</b> </p><br><p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>We help the world’s largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients’ most complex challenges.</p><br> <p><b>The opportunity</b></p><br> <p>EY’s Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a Senior Manager to join our team with strong technical expertise, business insight, and proven experience within the Big Four.</p><br> <p><b>Your key responsibilities</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>In the Risk Management – Financial Crime Compliance team, you will be expected to deliver advisory services focused on Financial Crime Compliance (FCC) and Fraud for clients in the financial services industry. This includes supporting clients on AML/CFT, sanctions, anti-bribery and corruption, fraud risk management, transaction monitoring, sanctions screening, customer risk rating, and broader financial crime risk frameworks. You will also help clients enhance their financial crime controls, operating models, business processes, and regulatory compliance capabilities, while balancing effectiveness with customer experience.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul> <li>Excellent understanding of economic or market issues and the ability to interpret their impact on clients.</li> <li>Act as a key point of contact for clients on financial crime and compliance matters.</li> <li>Build and maintain strong client relationships to support pipeline development, while demonstrating sound commercial judgment.</li> <li>Proactively identify and originate new business opportunities across existing and prospective clients, including leading and contributing to proposal development and client presentations.</li><li>Lead and manage complex engagements related to Financial Crime Compliance (FCC), fraud risk management, AML/CFT, sanctions, anti-bribery and corruption, financial crime risk assessments, and associated regulatory compliance matters for clients.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li> <li>Review work performed by team members to ensure technical quality.</li> <li>Manage, coach, and mentor team members.</li> <li>Contribute to team training, knowledge sharing, and development initiatives.</li> <li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li> <li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li> <li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li> <li>Self-motivated with lots of energy and drive</li> <li>Manage financial aspects of engagements by tracking fees and communicating issues.</li> <li>Actively improve operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li> </ul> <p><b>To qualify for the role, you must have</b></p><br> <ul> <li>Only candidates with Big Four experience will be considered.</li> <li>Minimum 10 years of relevant experience in Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud) experience within the Big Four.</li> <li>Proven experience managing complex engagements and leading teams.</li> <li>Strong understanding of the local market and strong relationships</li> <li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions’ AML regulations and environment, and practical experience in the industry.</li> <li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li> <li>Graduate degree in Finance, Accounting, Law, Business preferred.</li> <li>Professional certifications (e.g., CAMS, ICA, CFE, CPA, ACCA) are preferred.</li> <li>Demonstrate strong planning, execution and reporting skills.</li> <li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li><li>Experience across the MENA region.</li> <li>Flexibility to travel across the MENA region.</li> <li>Arabic proficiency is a must. Good English communication skills.</li><li>Strong experience in FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems.</li> <li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li> </ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer</b><br></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul> <li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li> <li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li><b>Transformative leadership:</b> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><br> <p><b>The exceptional EY experience. It’s yours to build.</b></p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<div><br><p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who moves mountains even across oceans? You do.</em><strong>DHL Global Forwarding</strong> has an opening for a <strong>Sr. OFR Operations Specialist</strong> in <strong>Jeddah , Saudi Arabia. </strong>Implement OFR Ops/CS plans and processes to deliver flow of goods and information across the customer’s global supply chain utilizing ocean transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Sr. OFR Operations Specialist position </strong></p> <ul> <li>Implement OFR Ops/CS plans and processes to provide ocean freight services for internal and external customers</li> <li>Analyze and collate to provide requirements of freight control center, and to support and provide operations team with the required details, information and instructions for operational performance</li> <li>Coordinate freight administration in providing allocation and reservations of freight on planned line haul</li> <li>Contribute to develop and execute plans for ocean freight products in areas such as perishables, pharmaceutical, aviation, etc.</li> <li>Identify opportunities to expand business with new clients and continuously improve in-house customer services</li> <li>Build close business relationship with existing clients, conduct customer visits and maintain a desired level of customer retention</li> <li>Stay updated on account performances, draft and provide monthly reports to management</li> <li>Implement pricing strategy and respond to pricing enquiries in an efficient and competitive manner</li> <li>Deliver day-to-day shipment documentation for freight forwarding, assist in development of shipping tenders and ensure on-time submission on relevant documents</li> <li>Seek opportunities to enhance ocean freight productivity, and efficient resource allocation and utilization</li> <li>Analyze and provide input for processes and design systems to enhance service quality</li> <li>Resolve and analyze issues in day-to-day delivery and implement practices for OFR Ops/CS focusing on increasing effectiveness and efficiency</li> <li>Provide support on issues and problems from less experienced/ new team members, provide direction and guidance as needed</li> </ul> <p>In area of OFR product:</p> <ul> <li>Create and/or confirm transport orders, perform and optimize bookings</li> <li>Prepare, control, and distribute all required Import/Export documents</li> <li>Identify performance issues of suppliers, and propose solutions to improve performance</li> <li>Update Customs shipment information and physical status, resolve customer issues and incidents</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <p><strong>Education Level</strong></p> <ul> <li>Bachelors Degree</li> </ul> <p><strong>Experience Level</strong></p> <ul> <li>more than 6 years</li> </ul> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is committed to delivering exceptional customer experiences through innovative solutions, operational excellence, and a customer-first mindset. We empower businesses and individuals across the Middle East and North Africa by providing reliable, responsive, and high-quality support services. We are looking for a proactive, organized, and customer-focused Customer Support Specialist Admin to join our growing remote team. Position Summary The Customer Support Specialist Admin serves as the primary point of contact for customers while providing essential administrative support to ensure smooth day-to-day operations. This role combines customer service excellence with administrative coordination, requiring strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced remote environment. The ideal candidate is empathetic, highly organized, solution-oriented, and passionate about creating positive customer experiences while maintaining accurate records and supporting internal teams. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, phone, WhatsApp, and other communication channels. Deliver professional, timely, and accurate responses while maintaining a positive customer experience. Resolve customer concerns efficiently and escalate complex issues to the appropriate departments. Track customer issues through resolution while ensuring regular follow-up and communication. Assist customers with account-related inquiries, product information, service requests, and troubleshooting. Maintain high customer satisfaction by providing personalized and solution-focused support. Document all customer interactions accurately within the CRM or customer support platform. Identify recurring customer issues and recommend process improvements. Administrative Support Maintain and update customer records, databases, and internal documentation. Prepare reports on customer interactions, response times, and service performance. Schedule meetings, appointments, and follow-up activities when required. Assist with data entry, document management, and administrative workflows. Coordinate with internal departments to ensure customer requests are completed promptly. Support onboarding documentation and internal administrative processes. Organize digital files and maintain accurate operational records. Assist management with various administrative projects and operational tasks. Operations & Collaboration Work closely with Operations, Sales, Product, and Technical teams to resolve customer concerns. Monitor customer feedback and identify opportunities to improve service quality. Contribute to knowledge base articles, FAQs, and internal support documentation. Follow established policies, procedures, and quality standards. Participate in team meetings, training sessions, and continuous improvement initiatives. Preferred Qualifications Experience working in a remote team. Experience supporting customers across the MENA region. Familiarity with CRM systems such as HubSpot, Salesforce, Zoho CRM, or similar platforms. Experience with customer support software such as Zendesk, Freshdesk, Intercom, or Gorgias. Knowledge of Microsoft Office 365 and Google Workspace. Experience with project management tools such as Asana, ClickUp, Trello, Monday.com, or Jira. Technical Requirements Reliable high-speed internet connection. Quiet and professional remote workspace. Personal computer capable of handling business applications. Ability to work with cloud-based collaboration tools. Core Competencies Customer-centric mindset Excellent communication skills Emotional intelligence and empathy Problem-solving and critical thinking Organization and planning Time management Adaptability and flexibility Team collaboration Professionalism and integrity Attention to detail Accountability Confidentiality Key Performance Indicators (KPIs) Customer Satisfaction (CSAT) First Response Time (FRT) Average Resolution Time (ART) First Contact Resolution (FCR) Customer retention and positive feedback Administrative accuracy and data quality SLA compliance Productivity and task completion What We Offer Fully remote work environment. Competitive salary. Flexible working arrangements. Opportunities for professional development and career growth. Collaborative and inclusive team culture. Ongoing training and learning opportunities. Performance-based recognition and career advancement. Equal Opportunity Employer PULSE (MENA) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace where all employees are valued, respected, and empowered to succeed. We welcome applications from qualified candidates regardless of race, ethnicity, gender, age, religion, disability, or any other protected characteristic.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Required Qualifications</b></p><p>Bachelor's degree or equivalent work experience.</p><p>2+ years of experience in customer service, customer support, administration, or a similar role.</p><p>Excellent verbal and written communication skills in English. Arabic language proficiency is highly desirable.</p><p>Strong interpersonal and problem-solving skills.</p><p>Excellent organizational and time management abilities.</p><p>Ability to multitask and prioritize effectively in a remote work environment.</p><p>High attention to detail and accuracy.</p><p>Strong customer-first mindset with a professional and positive attitude.</p><p>Ability to work independently with minimal supervision.</p><p></p></section>
<p>Responsible for the decontamination, preparation, sterilization, and distribution of surgical instruments and medical equipment by Fakeeh Care policy and procedures/standards. The role ensures that all equipment is properly sterilized and available in patient care and surgical procedures.</p><p><strong>Key Responsibilities and Duties:</strong></p><p>1. Decontamination: Receives, sorts, and inspects used surgical instruments and medical equipment for decontamination. Manually cleans instruments using appropriate detergents and disinfectants. Operates and maintains decontamination equipment such as ultrasonic cleaners, washers, and disinfectors.</p><p>2. Preparation and Packaging: Assembles surgical instrument sets and medical equipment according to established protocols. Packages instruments and supplies in preparation for sterilization, ensuring proper wrapping, labeling, and documentation. Inspects instruments for damage or wear and report any issues to the line manager.</p><p>3. Sterilization: Operates sterilizers (e.g., autoclaves) according to manufacturer guidelines and Fakeeh Care policies. Monitors and documents sterilization cycles, including time, temperature, and pressure parameters. Performs routine biological, chemical, and mechanical monitoring tests to ensure effective sterilization.</p><p>4. Storage and Distribution: Stores sterilized instruments and supplies in designated storage areas, ensuring proper rotation and inventory control. Distributes sterilized instruments and equipment to operating rooms, clinics, and other departments as required. Maintains accurate records of sterilization processes and inventory levels.</p><p>5. Quality Control and Safety: Adheres to all infection control and safety protocols to prevent cross-contamination and ensure a safe working environment. Participates in regular equipment maintenance, calibration and performance checks, and quality improvement initiatives. Report any equipment malfunctions/ incidents or safety concerns to the supervisor.</p><p>6. Compliance and Documentation: Ensures compliance with all regulatory standards, including Joint Commission, OSHA, and facility-specific policies. Maintains accurate records of sterilization processes, inventory management, and quality control measures.</p><p>7. Professional Development: Stay updated on advancements in sterilization techniques and technologies through ongoing education and training. Participates in departmental meetings and contributes to continuous improvement initiatives. Attends all mandatory training as scheduled. Demonstrates compassionate communication skills while providing support and care to the patients and staff. Maintain a positive and proactive approach to challenges.</p><p>All Fakeeh Care employees are responsible for continuous improvement, including:</p><ul><li>Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values.</li><li>Actively contributing to continuous improvement initiatives, within the scope of the role.</li><li>Adherence to safety protocols and proactively seeking to address any job-related safety concerns.</li><li>Maintaining strict confidentiality of all sensitive information accessed or encountered during work.</li><li>Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats.</li><li>Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards.</li><li>Completion of mandatory education as per the requirement, at least one month prior to expiration.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 1-year experience as a certified sterilization technician in a clinically complex tertiary center.</li><li>Knowledge of Performance Improvement Process and International Standards.</li><li>Bachelor's degree associate or Health Science, or similar discipline</li><li>Certification in sterile processing / Diploma in sterilization</li><li>Excellent command of oral and written English</li><li>License from the country of origin, License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA), BLS, ACLS and other LSTC courses as applicable.</li><li>Service Oriented</li><li>Attention to Details</li><li>Critical Thinking</li><li>Must possess Excellent Interpersonal Skills</li></ul>
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<b>Overview</b><br><p>Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. </p><br><p>As a Specialist Intern, you will learn to identify sales opportunities under direct supervision, focusing on leveraging artificial intelligence (AI) tools to analyze customer data and predict potential sales opportunities. You will learn about whitespace analysis activities and how to identify business opportunities, solution area and trends that may impact sales plays, incorporating AI-driven predictive analytics to forecast future market needs. You will learn about solutions that facilitate AI- and cloud-driven transformations for customers within their solution area.</p><br><p>Specialist Interns learn about sales pipeline reviews to promote forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision recruit, onboard, and manage relationships with Microsoft partners; differentiating the value of partnering with Microsoft versus competitors. You will align partners to strategic accounts and identify market opportunities through industry analysis and intelligence. </p><br><p>At Microsoft, interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology.</p><br><p>Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p><br><br><b>Responsibilities</b><br><p><strong>Start Date: January 2027</strong></p><br><p><strong>Location: Riyadh</strong></p><br><p><strong>About:</strong> <strong>Ru’aa Program</strong> is Microsoft's program tailored for <strong>Saudi Nationals</strong>, aiming to accelerate Saudi employability and create market impact through Early-in-Profession recruitment, and skilling programs.</p><br><p><strong>Program overview: </strong>Microsoft Ru’aa Internship is a paid six-month training program that offers globally recognized technical and professional certifications & skills, and on-the-job training to include mentoring, coaching, job shadowing and real-life scenario assignments.</p><br><p><strong>Program Details: The 6 months, full-time</strong> program is divided into two key phases (Phase 1 - Onboarding & Skilling, Phase 2 - On The Job Training)</p><br><p><strong>Phase one</strong>: <em>Onboarding & Skilling Bootcamp (1 month)</em></p><br><ul><li><ul><li>Onboarding and introduction to Microsoft’s mission, culture, strategy & structure.</li><li>Technical skilling to obtain globally recognized Microsoft technical certifications.</li><li>Professional and soft skilling courses including project management, change management, effective interpersonal skills, creativity and innovation, and time management.</li></ul></li></ul><p><strong>Phase two:</strong> <em>On-the-job training (5 months)</em></p><br><ul><li><ul><li>Joining as a <strong>Specialist Intern</strong> for on-the-job shadowing and training.</li><li>Mentorship and coaching sessions.</li><li>Supporting Microsoft teams in digital transformation projects.</li><li>Advanced technology trainings including AI, Machine Learning & Cloud Computing.</li></ul></li></ul><p><strong>Responsibilities:</strong></p><br><ul><li>Learns about the customer’s security priorities and how to apply sales strategies, that showcase Microsoft's dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights. Learns to navigate and activate partner teams, resources and relationships, driving co-selling strategies and partner attach to each opportunity early in the sales lifecycle. Participates in connection to the partner organization (i.e. GPS) to drive share, partner health, that aligns with execution plans to accelerate customer value realization at scale.</li><li>Learns how to assess and qualify sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Participates in collaborations across organizations (e.g., Account Team Unit [ATU], CSU, Industry Solutions Delivery [ISD], Global Partner Solutions [GPS]) to learn about deal orchestration and handoffs throughout the deal lifecycle with clear guidance. Learns about best practices to gain customer buy-in, secure deals, and manage risks.</li><li>Learns about sales pipeline reviews to promote forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Learns how to maintain sales and/or consumption pipeline hygiene to achieve assigned sales metrics using all available tools, resources, and processes. Learns to maintain usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.</li><li>Learns to provide feedback to contribute to the enhancement of the customer portfolio. Utilizes technology (e.g., AI sales agents, automation, Power Platforms) to support growth within the assigned area following clear direction. Works with manager and others to review propensity, renewal, consumption, and usage data to help inform sales strategy prioritization.</li><li>Learns to identify sales opportunities under direct supervision, focusing on leveraging artificial intelligence (AI) tools to analyze customer data and predict potential sales opportunities. Supports others in contributing to customer success as directed. Develops knowledge about technological advancements and their market influence. Adheres to security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.</li><li>Learns about solution area and trends that may impact sales plays, incorporating AI-driven predictive analytics to forecast future market needs. Participates in discussions with team members to understand how solutions can support customer business objectives.</li><li>Learns about whitespace analysis activities and how to identify business opportunities under close supervision. Learns about assessing market intelligence and trends. Follows established market analysis approach to help align sales strategies with market trends with clear guidance.</li><li>Learns about solutions that facilitate AI- and cloud-driven transformations for customers within their solution area. Learns to apply existing strategies to help differentiate Microsoft's offerings in a competitive landscape under direct supervision.</li></ul><br><b>Qualifications</b><br><p><strong>Minimum Qualifications</strong></p><br><ul><li>Currently pursuing/ completed a Bachelor's/ Master's Degree in Information Technology (IT), Computer Science, Engineering, Business Administration, Business, or related field.</li><li>Saudi nationality.</li><li>Legally authorized to work in Saudi Arabia (Legally authorized = Has citizenship or has been granted a valid visa or work permit).</li><li>Fluency in English.</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li>Passion for technology and customer obsessed.</li><li>Excellent verbal and written communication, analytical and presentation skills. </li><li>Strong balance of both business and technical skills.</li><li>Exceptional negotiation, customer service, and interpersonal skills.</li><li>Technical consulting, technical consultative selling, product development, or related technical/sales experience is a plus.</li></ul><p>#EiP #MCAPSEiP</p><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Position Overview We are seeking a detail-oriented, organized, and dependable Digital Data Entry Specialist to accurately enter, update, verify, and maintain information across our digital systems and databases. This position plays an important role in ensuring that company records are complete, accurate, properly organized, and readily accessible to authorized team members. The ideal candidate is comfortable working with computers, spreadsheets, online databases, and digital documents and can perform repetitive, detail-focused tasks while maintaining a high level of accuracy. The Digital Data Entry Specialist will handle a variety of information, identify inconsistencies or missing data, maintain organized electronic records, and support administrative and operational teams with reliable data management. This role requires strong attention to detail, good time-management skills, basic computer proficiency, and the ability to work independently while following established procedures.</p><p>Key Responsibilities</p><p>Data Entry and Processing</p><ul><li>Accurately enter information from digital documents, forms, spreadsheets, emails, reports, and other approved sources into company databases and software systems.</li><li>Update existing records to ensure information remains accurate, complete, and current.</li><li>Transfer data between approved systems, spreadsheets, databases, and digital platforms.</li><li>Process assigned data-entry tasks according to established procedures and deadlines.</li><li>Review source information before entry to identify missing, unclear, or inconsistent information.</li><li>Maintain appropriate formatting and naming conventions when entering or updating records.</li><li>Perform routine data imports, exports, and file organization when required.</li><li>Categorize and organize digital information according to established company standards.</li></ul><p>Data Verification and Quality Control</p><ul><li>Review entered information for accuracy, completeness, spelling, formatting, and consistency.</li><li>Compare entered data with original source documents to identify potential errors.</li><li>Correct inaccurate or incomplete records according to established procedures.</li><li>Identify duplicate records, inconsistencies, missing information, and other data-quality issues.</li><li>Report significant discrepancies or unresolved issues to the appropriate supervisor or department.</li><li>Conduct periodic reviews of records to help maintain database accuracy and integrity.</li><li>Follow quality-control procedures and meet established accuracy standards.</li></ul><p>Digital Record Management</p><ul><li>Create, organize, update, and maintain electronic files and records.</li><li>Ensure digital documents are stored in the appropriate folders, systems, or databases.</li><li>Apply consistent file names, labels, categories, and organizational standards.</li><li>Retrieve records and information when requested by authorized team members.</li><li>Assist with converting information from documents or legacy records into organized digital formats.</li><li>Archive completed records according to company procedures.</li><li>Help maintain orderly and searchable digital filing systems.</li></ul><p>Administrative Support</p><ul><li>Assist administrative, operations, finance, customer service, or other departments with data-related tasks as assigned.</li><li>Prepare basic spreadsheets, reports, lists, and summaries using existing data.</li><li>Respond to internal requests for records or data within the scope of the position.</li><li>Track the status of assigned data-entry projects and communicate progress when required.</li><li>Assist with document processing, digital filing, record updates, and other routine administrative activities.</li><li>Coordinate with team members to clarify incomplete or questionable information.</li></ul><p>Confidentiality and Data Security</p><ul><li>Handle company, customer, employee, and business information with appropriate confidentiality.</li><li>Follow company policies regarding data privacy, information security, and record retention.</li><li>Access only the information and systems necessary to perform assigned responsibilities.</li><li>Use approved systems and procedures when storing, transferring, or processing information.</li><li>Immediately report suspected data-security issues, unauthorized access, or accidental disclosure according to company procedures.</li><li>Protect login credentials and other access information in accordance with organizational security policies.</li></ul><p>Typical Tools and Technology</p><p>Depending on the organization, the Digital Data Entry Specialist may work with:</p><ul><li>Microsoft Excel and Word</li><li>Google Sheets and Google Docs</li><li>CRM and ERP platforms</li><li>Online databases</li><li>Document-management systems</li><li>Cloud-based file storage platforms</li><li>Email and collaboration applications</li><li>Data-validation and reporting tools</li><li>Internal company software and web-based administrative platforms</li></ul><p>Training may be provided for company-specific systems.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, secondary school qualification, GED, or equivalent.</li><li>Previous experience in data entry, administrative support, clerical work, records management, or a related position is preferred.</li><li>Basic to intermediate proficiency with computers and common office applications.</li><li>Experience using spreadsheets, word-processing software, email, and web-based applications.</li><li>Ability to enter information accurately and efficiently.</li><li>Strong attention to detail and commitment to maintaining accurate records.</li><li>Good written communication and reading-comprehension skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Strong organizational and time-management skills.</li><li>Ability to prioritize assignments and meet deadlines.</li><li>Ability to work independently with minimal supervision while remaining accountable for assigned tasks.</li><li>Ability to maintain confidentiality when working with sensitive or proprietary information.</li><li>Previous experience working with digital databases, CRM platforms, ERP systems, document-management systems, or other business software.</li><li>Familiarity with Microsoft Excel, Microsoft Word, Google Sheets, Google Docs, or comparable applications.</li><li>Experience performing data validation, record verification, database cleanup, or digital document management.</li><li>Familiarity with spreadsheet functions such as sorting, filtering, formatting, and basic formulas.</li><li>Experience working in a remote or digitally collaborative environment.</li><li>Strong keyboarding and data-entry skills.</li><li>Experience handling large volumes of information while maintaining accuracy.</li></ul><p>Key Skills and Competencies</p><ul><li><strong>Attention to Detail:</strong> Ability to identify small errors, inconsistencies, missing information, and formatting issues.</li><li><strong>Accuracy:</strong> Commitment to entering and maintaining information correctly, even when processing repetitive or high-volume assignments.</li><li><strong>Organization:</strong> Ability to maintain orderly records, manage multiple assignments, and follow established filing and documentation systems.</li><li><strong>Time Management:</strong> Ability to prioritize responsibilities, maintain productivity, and complete assignments within established deadlines.</li><li><strong>Computer Literacy:</strong> Confidence using computers, web applications, spreadsheets, databases, email, and digital document-management tools.</li><li><strong>Confidentiality:</strong> Sound judgment when handling private, proprietary, customer, employee, or company information.</li><li><strong>Problem Solving:</strong> Ability to recognize data discrepancies and determine when an issue can be corrected independently or should be escalated.</li><li><strong>Communication:</strong> Ability to clearly communicate questions, discrepancies, project status, and data-related concerns to supervisors and colleagues.</li><li><strong>Reliability:</strong> Consistent attendance, dependable work habits, and accountability for completing assigned responsibilities.</li></ul><p>Performance Expectations</p><p>Success in this position will generally be measured by:</p><ul><li>Accuracy and completeness of entered information.</li><li>Ability to meet assigned deadlines and productivity expectations.</li><li>Consistency in following data-entry and record-management procedures.</li><li>Appropriate handling of confidential information.</li><li>Timely identification and reporting of data discrepancies.</li><li>Quality and organization of electronic records.</li><li>Responsiveness to corrections, feedback, and changing priorities.</li><li>Dependability and effective communication with team members.</li></ul>
<h3 >About the Role</h3>
<p >Hexaware Technologies Limited is seeking a <strong >DC Engineer Specialist</strong> for a full-time position. This role involves provisioning and configuring Oracle Cloud Infrastructure (OCI) resources, ensuring adherence to approved designs and established landing-zone patterns. The specialist will work with various OCI services, including Compute, Block/Object/FSS Storage, VCN, Load Balancer, DBCS, and ADB.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Configure networking components such as VCN, subnets, route tables, security lists/NSGs, gateways, FastConnect/IPSec VPN, and DNS, applying standard tagging, naming, and cost-allocation conventions.</li>
<li >Support deployments and releases across various environments utilizing CI/CD pipelines, including OCI DevOps, Jenkins, GitHub Actions, GitLab CI, and Azure DevOps.</li>
<li >Author and maintain Infrastructure-as-Code modules (Terraform / OCI Resource Manager) and automation scripts (Ansible, Bash, Python) for recurring tasks like patching, certificate rotation, snapshots, and environment refresh.</li>
<li >Monitor platform health and respond to alerts and incidents within defined SLAs using OCI Monitoring, OCI Logging, APM, and enterprise tools such as Prometheus, Grafana, ELK, Datadog, and Dynatrace.</li>
<li >Execute routine operations including patching, backups, capacity checks, certificate renewals, and drift remediation, and participate in on-call rotations and change windows.</li>
<li >Apply security controls such as IAM policies, MFA, OCI Vault/KMS, encryption, segmentation, and Bastion, and validate guardrails using Cloud Guard, Security Zones, Vulnerability Scanning, and Data Safe.</li>
<li >Manage access, including user lifecycle, role assignment, service accounts, and periodic reviews, and support audit and compliance evidence gathering.</li>
<li >Assist with workload migration (lift-and-shift, re-platform) to OCI, environment setup, and hypercare, and support application teams deploying onto OCI (Oracle DB, WebLogic, OKE, Functions, API Gateway).</li>
<li >Contribute to cost optimization efforts through right-sizing, scheduling, and unused-resource cleanup, and maintain runbooks, configuration records, and operational documentation.</li>
</ul>
<h3 >Experience and Qualifications</h3>
<p >Candidates for this role should possess <strong >0-1 years of relevant experience</strong>. The position requires a foundational understanding of cloud infrastructure principles and a demonstrated ability to work with OCI services and related technologies.</p>
<h3 >Technical Skills</h3>
<ul >
<li >Proficiency in OCI resource provisioning and configuration.</li>
<li >Experience with networking concepts (VCN, subnets, route tables, security lists/NSGs, gateways, FastConnect/IPSec VPN, DNS).</li>
<li >Familiarity with CI/CD pipelines (OCI DevOps, Jenkins, GitHub Actions, GitLab CI, Azure DevOps).</li>
<li >Ability to author Infrastructure-as-Code modules (Terraform / OCI Resource Manager) and automation scripts (Ansible, Bash, Python).</li>
<li >Knowledge of monitoring tools such as OCI Monitoring, OCI Logging, APM, Prometheus, Grafana, ELK, Datadog, and Dynatrace.</li>
<li >Understanding of security controls including IAM policies, MFA, OCI Vault/KMS, encryption, segmentation, Bastion, Cloud Guard, Security Zones, Vulnerability Scanning, and Data Safe.</li>
</ul>
<h3 >Work Type</h3>
<p >This is a <strong >full-time</strong> position.</p>
<h3 >Application Process</h3>
<p >Interested candidates are encouraged to apply for this role at Hexaware Technologies Limited.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li>203 stylish rooms and suites plus 17 luxury serviced apartments</li>
<li>5 restaurants and lounges, including the legendary Shang Palace</li>
<li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li>
<li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Spa Therapist will be responsible for ensuring that all guests receive requested treatments and service in accordance with the Spa’s vision and objectives.</span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Spa Therapist, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Provide guests with high quality service at evert stage of their spa experience in accordance with the hotel’s standards.</span> </span></span></li>
<li><span><span><span>Handle all guest requests and perform treatments in a timely, professional, and efficient manner.</span></span></span></li>
<li><span><span><span>Always maintain the cleanliness and hygiene of the treatment rooms.</span></span></span></li>
<li><span><span><span>Familiarize with the spa packages, facilities and equipment and note preferences of guests.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Has a passion for wellness and holistic health.</span></span></span></li>
<li><span><span><span>Has certificates from CIDESCO, ITEC, CIBTAC, IFA or equivalent qualification.</span></span></span></li>
<li><span><span><span>Preferably has experience working in either a spa or a hotel background.</span></span></span></li>
<li><span><span><span>Enjoys interacting with people.</span></span></span></li>
<li><span><span><span>Has strong interpersonal skills</span></span></span></li>
<li><span><span><span>Able to work independently.</span></span></span></li>
</ul>
<br>
<p><span><span><span><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br>
<p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li>203 stylish rooms and suites plus 17 luxury serviced apartments</li>
<li>5 restaurants and lounges, including the legendary Shang Palace</li>
<li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li>
<li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Spa Therapist will be responsible for ensuring that all guests receive requested treatments and service in accordance with the Spa’s vision and objectives.</span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Spa Therapist, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Provide guests with high quality service at evert stage of their spa experience in accordance with the hotel’s standards.</span> </span></span></li>
<li><span><span><span>Handle all guest requests and perform treatments in a timely, professional, and efficient manner.</span></span></span></li>
<li><span><span><span>Always maintain the cleanliness and hygiene of the treatment rooms.</span></span></span></li>
<li><span><span><span>Familiarize with the spa packages, facilities and equipment and note preferences of guests.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Has a passion for wellness and holistic health.</span></span></span></li>
<li><span><span><span>Has certificates from CIDESCO, ITEC, CIBTAC, IFA or equivalent qualification.</span></span></span></li>
<li><span><span><span>Preferably has experience working in either a spa or a hotel background.</span></span></span></li>
<li><span><span><span>Enjoys interacting with people.</span></span></span></li>
<li><span><span><span>Has strong interpersonal skills</span></span></span></li>
<li><span><span><span>Able to work independently.</span></span></span></li>
</ul>
<br>
<p><span><span><span><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br>
<p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br>
<br>
<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li>203 stylish rooms and suites plus 17 luxury serviced apartments</li>
<li>5 restaurants and lounges, including the legendary Shang Palace</li>
<li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li>
<li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Spa Therapist will be responsible for ensuring that all guests receive requested treatments and service in accordance with the Spa’s vision and objectives.</span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Spa Therapist, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Provide guests with high quality service at evert stage of their spa experience in accordance with the hotel’s standards.</span> </span></span></li>
<li><span><span><span>Handle all guest requests and perform treatments in a timely, professional, and efficient manner.</span></span></span></li>
<li><span><span><span>Always maintain the cleanliness and hygiene of the treatment rooms.</span></span></span></li>
<li><span><span><span>Familiarize with the spa packages, facilities and equipment and note preferences of guests.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Has a passion for wellness and holistic health.</span></span></span></li>
<li><span><span><span>Has certificates from CIDESCO, ITEC, CIBTAC, IFA or equivalent qualification.</span></span></span></li>
<li><span><span><span>Preferably has experience working in either a spa or a hotel background.</span></span></span></li>
<li><span><span><span>Enjoys interacting with people.</span></span></span></li>
<li><span><span><span>Has strong interpersonal skills</span></span></span></li>
<li><span><span><span>Able to work independently.</span></span></span></li>
</ul>
<br>
<p><span><span><span><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></span></span></span></span></span></span></li>
<li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li>
</ul>
<br>
<p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br>
<p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About the Role</b></p><p><br></p><p> We are seeking a detail-oriented and experienced <b>Accounts Payable Specialist</b> to support our Finance team in managing end-to-end accounts payable activities. The successful candidate will be responsible for processing invoices, performing reconciliations, supporting payment cycles, resolving vendor-related issues, and ensuring compliance with company policies and financial controls.</p><p><br></p><p>This role requires strong analytical abilities, hands-on experience with ERP systems (preferably SAP), and the ability to manage high-volume transactions while maintaining accuracy and professionalism.</p><p><br></p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Process vendor invoices accurately and in a timely manner. </li><li>Verify invoices against supporting documentation and company policies. </li><li>Perform vendor account reconciliations and resolve discrepancies. </li><li>Prepare aging reports and support payment planning activities. </li><li>Process employee reimbursement requests in accordance with company procedures. </li><li>Investigate and resolve invoice, payment, and vendor-related issues. </li><li>Maintain regular communication with suppliers and internal stakeholders regarding outstanding items and payment status. </li><li>Monitor accounts payable balances and ensure prompt follow-up on open transactions. </li><li>Support month-end and year-end closing activities related to accounts payable. </li><li>Ensure compliance with tax regulations, VAT requirements, and financial control procedures. </li><li>Support internal and external audit activities through preparation of necessary documentation. </li><li>Generate reports and analyze financial data to support management decision-making. </li><li>Identify opportunities for process improvements and recommend practical solutions to enhance efficiency and controls. </li><li>Escalate complex issues appropriately and drive matters toward practical and timely resolution. </li></ul><p><br></p><p><b>Qualifications & Experience</b></p><p><br></p><p><b>Required Qualifications</b></p><p><br></p><ul><li>Bachelor's Degree in Accounting, Finance, or a related field.</li><li>Minimum <b>5 years of relevant experience in Accounts Payable (AP)</b>.</li><li>Experience working in medium to large organizations with high-volume transaction environments.</li></ul><p><br></p><p><b>Preferred Qualifications</b></p><p><br></p><ul><li>Professional accounting certifications (SOCPA, CMA, ACCA, CPA, or equivalent) are an advantage.</li><li>Experience in SAP ERP systems is highly preferred.</li></ul><p><br></p><p><b>Required Knowledge</b></p><p><br></p><ul><li>Strong understanding of Accounts Payable processes and financial controls.</li><li>Good knowledge of accounting principles and financial reporting requirements.</li><li>Experience in invoice processing, payment procedures, vendor account management, and reconciliations.</li><li>Familiarity with VAT regulations, audit requirements, and compliance standards.</li><li>Working knowledge of ERP systems, preferably SAP.</li><li>Advanced proficiency in Microsoft Excel and other Microsoft Office applications.</li></ul><p><br></p><p><b>What We Are Looking For</b></p><p><br></p><p> The ideal candidate is a hands-on Accounts Payable professional who combines strong technical knowledge with excellent stakeholder management skills. The candidate should be comfortable working in a fast-paced environment, handling large transaction volumes, resolving supplier issues, and ensuring the highest levels of accuracy, compliance, and customer service. </p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><p><b>Skills & Competencies</b></p><p><br></p><p>Strong analytical and problem-solving skills.</p><p>High attention to detail and accuracy.</p><p>Excellent communication and stakeholder management skills.</p><p>Strong organizational and time-management abilities.</p><p>Ability to reconcile accounts and resolve discrepancies effectively.</p><p>Ability to prepare financial reports and analyze transactional data.</p><p>Capability to manage multiple priorities and meet strict deadlines.</p><p>Strong collaboration skills with cross-functional teams.</p><p>Ability to handle confidential and sensitive financial information with discretion.</p><p>Proactive approach to issue resolution and continuous process improvement.</p><p><br></p><p><b>Apply now if you have a passion for financial accuracy, process excellence, and delivering high-quality Accounts Payable support.</b></p></div>
Career Opportunities: System Operation Specialist (Transport & Logistics) (87922)
Telecom & Technology
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>System Operation Specialist | Al-Kharj, Saudi Arabia</strong></p><br><br>
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<p><strong>About Almarai:</strong> Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</p><br><br>
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<p>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</p><br><br>
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<p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. </p><br><br>
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<p>Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br>
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<p><strong>About the Role:</strong> To ensure the safe, reliable, and effective operation of all automated and non automated warehousing materials handling equipment and systems to meet Almarai business requirements. </p><br><br>
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<ol>
<li>Hands on repair and maintenance of automated material handling equipment.</li>
<li>Diagnose and fix the electrical, electronic & mechanical faults.</li>
<li>Assist the installation teams with the preparation and installation of automatic materials handling equipment.</li>
<li> Supporting the operation with the recovery and resolution of all short term and long-term faults/stoppages.</li>
<li>Breakdown resolution reporting and follow up,</li>
</ol>
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<p><strong>Requirements:</strong></p><br><br>
<ul>
<li>Must be holding bachelor’s degree in an Electrical or Mechanical Engineering.</li>
<li>Proven experience with industrial automation systems (PLC, HMI, SCADA).</li>
<li>Hands‑on knowledge of PLC programming (e.g., Siemens, Allen‑Bradley, Schneider).</li>
<li>Experience in control systems design, troubleshooting, and commissioning.</li>
<li>Familiarity with industrial communication protocols (Profibus, Modbus, Profinet, Ethernet/IP).</li>
<li>Good verbal and written communication English skills.</li>
<li>Must have competencies such as: Ability to plan and organize multiple activities simultaneously. Good verbal and written communication skills in English. Good interpersonal skills, Positive enthusiastic attitude towards work.</li>
</ul>
<br>
<p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br>
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<p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About Ma'aden and the Opportunity</h3>
<p >Ma'aden, established in 1997, is recognized as one of the fastest-growing mining companies globally and the largest multi-commodity mining and metals company in the Middle East. The company plays a central role in developing the mining industry as the third pillar of Saudi Arabia’s economy, building a world-class, fully integrated mining value chain. This <strong >full-time</strong> role, based in <strong >Riyadh</strong>, offers an opportunity to contribute to Ma'aden's ambitious growth and shape the future of mining in the Kingdom.</p> <h3 >Role Purpose</h3>
<p >The Lead Specialist, Marketing - Fertilizers II, is responsible for leading fertilizer marketing activities across various regions and products. This involves advancing product management, market analysis, pricing analysis, margin and profitability analysis, contract structuring, and budgeting. The role contributes to revenue growth, margin optimization, and stronger market positioning by providing insight-driven commercial support for the fertilizer portfolio. The specialist will act as an advanced professional in fertilizer markets, supporting commercial strategy, long-term planning, and executive decision-making through market intelligence and scenario analysis.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead product management and market analysis for global fertilizer markets, including DAP, MAP, phosphates, or the assigned portfolio, by assessing supply-demand balance, pricing trends, competitor benchmarks, and customer dynamics.</li>
<li >Develop regional and product-level marketing strategies aligned with company commercial objectives and market positioning priorities.</li>
<li >Lead the development and execution of promotional plans that strengthen product visibility and market positioning.</li>
<li >Drive pricing strategy, market analysis, cost analysis, margin and profitability analysis, contract structuring, and budgeting to support commercial value creation.</li>
<li >Optimize regional product allocation and profitability by aligning market opportunities with commercial and operational priorities.</li>
<li >Manage departmental budgeting activities and act as budget controller to support financial discipline and governance.</li>
<li >Prepare executive-level market reports and scenario analyses for senior management, EXCOM, and Board materials to support informed decision-making.</li>
<li >Monitor commercial risks and feedstock cost volatility to support timely commercial planning and risk awareness.</li>
<li >Coordinate with Sales, Logistics, and Planning to align production plans, regional allocation, and inventory strategy.</li>
<li >Support tender participation, long-term offtake agreements, and strategic customer engagements through market and commercial input.</li>
<li >Contribute to commercial process improvements, systems development, and knowledge sharing to strengthen marketing effectiveness.</li>
<li >Mentor junior team members and serve as a technical reference within the fertilizer marketing function.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this role should possess <strong >5 to 10 years of relevant professional experience</strong> in marketing, product management, or commercial roles within the fertilizer industry or a related sector.</p> <h3 >Work Location and Type</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Riyadh</strong>, Saudi Arabia.</p> <h3 >Application</h3>
<p >We invite qualified candidates to apply for this role and join our team in Riyadh.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Talent Acquisition Specialist is responsible for managing end-to-end recruitment activities across multiple business units, with a strong focus on hospitality, Food & Beverage (F&B), entertainment, and large-scale seasonal workforce projects.<br> The ideal candidate is highly organized, proactive, thrives in a fast-paced environment, and has proven global experience recruiting within luxury hospitality and F&B End-to-End Recruitment Manage the complete recruitment lifecycle from manpower request through onboarding.<br> Source, screen, interview, assess, and shortlist candidates for permanent, temporary, contract, and seasonal positions.<br> Coordinate interviews with hiring managers and clients.<br> Prepare offer recommendations and employment documentation.<br> Conduct reference and background checks where required.<br> Ensure a positive candidate experience throughout the recruitment process.<br> Hospitality & F&B Recruitment Experience recruiting for luxury hotels, fine dining restaurants, premium venues, entertainment destinations, and lifestyle developments is highly preferred.<br> High-Volume & Seasonal Recruitment Support large-scale recruitment campaigns for hospitality openings, events, festivals, and seasonal operations.<br> Coordinate mass hiring events, assessment days, and recruitment drives.<br> Build talent pipelines for recurring seasonal requirements.<br> Manage recruitment timelines to meet project mobilization deadlines.<br> Maintain a ready pool of qualified hospitality professionals.<br> Overseas Recruitment Screen and interview international candidates.<br> Ensure overseas recruitment complies with Saudi labour regulations and company policies.<br> Support document verification and candidate readiness before deployment.<br> Coordinate mobilization schedules with recruitment partners.<br> Talent Sourcing Utilize multiple sourcing channels including: LinkedIn Recruiter Social media Employee referrals Recruitment agencies Career fairs Universities and hospitality institutes Develop and maintain talent pools for both immediate and future hiring needs.<br> Recruitment Administration Maintain accurate records within the Applicant Tracking System (ATS).<br> Ensure all recruitment documentation is complete and compliant.<br> Prepare employment offers and recruitment reports.<br> Maintain recruitment dashboards and hiring metrics.<br> Ensure confidentiality of candidate information.<br> Employer Branding Build long-term relationships with hospitality professionals.<br> Qualifications Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or a related discipline.<br> Minimum 3–5 years' experience in Talent Acquisition or Recruitment.<br> Mandatory experience recruiting within Hospitality and Food & Beverage (F&B).<br> Experience recruiting for luxury hospitality, restaurants, entertainment venues, lifestyle destinations, or hospitality staffing companies.<br> Experience supporting overseas recruitment is highly desirable.<br> Skills & Competencies Full-cycle recruitment expertise.<br> High-volume recruitment experience.<br> Hospitality recruitment expertise.<br> Workforce planning and manpower forecasting.<br> Strong interviewing and assessment skills.<br> Excellent sourcing and headhunting capability.<br> Experience using ATS and LinkedIn Recruiter.<br> Strong stakeholder management.<br> Excellent communication and negotiation skills.<br> Ability to manage multiple vacancies simultaneously.<br> Exceptional organizational and planning skills.<br> High attention to detail.<br> Ability to work under pressure and meet tight recruitment deadlines.<br> Strong reporting and analytical skills.<br> Proficiency in Microsoft Office, particularly Excel.<br> Language Requirements Fluent English (Required).<br> Arabic language skills are highly preferred.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Role</h3>
<p >Sukna Capital, a Saudi-based investment company, is seeking a <strong >Network & IT Support Specialist</strong> to join our team in Riyadh, Saudi Arabia. This full-time, hands-on position is designed for a proactive individual with 0-1 years of experience who will take ownership of our internal IT systems, ensuring their security, stability, and efficiency.</p> <h3 >Role Context and Scope</h3>
<p >The specialist will be responsible for maintaining our small-scale IT infrastructure, providing essential support for both the server room operations and the day-to-day IT needs of employees. While working closely with the IT Manager and external service providers when necessary, the majority of tasks will be performed independently in-house.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Install, configure, and maintain the Windows Server environment, including regular updates, user management, and system security.</li>
<li >Administer and support Active Directory for account setup, access control, and group policies.</li>
<li >Manage backup routines using an immutable backup setup and perform regular recovery tests to ensure data protection.</li>
<li >Support and manage Microsoft Office 365 tools, including Exchange Online, SharePoint, OneDrive, and Teams.</li>
<li >Handle user provisioning, licensing, and access policies using Microsoft 365 Admin Center and Azure AD.</li>
<li >Troubleshoot Office 365 issues and provide basic training and support to employees as needed.</li>
<li >Maintain and support network infrastructure, including firewalls, switches, wireless access points, VLANs, DNS, DHCP, and VPN tunnels.</li>
<li >Monitor and maintain the physical server room setup, encompassing UPS, cooling, rack equipment, and cabling.</li>
<li >Coordinate with external vendors for firmware upgrades or technical escalations when necessary.</li>
<li >Provide general IT support to staff, covering laptop setup, troubleshooting, software installation, and hardware purchasing.</li>
<li >Manage and support CCTV systems, IP telephony (Grandstream PBX), and access control devices (BioStar).</li>
<li >Assist in ensuring basic IT security hygiene and adherence to internal data protection guidelines.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor’s degree in Computer Science, Information Technology, or a related field.</li>
<li >0-1 years of professional experience in a relevant IT support or network administration role.</li>
</ul> <h3 >Technical Expertise and Platforms</h3>
<p >Candidates should possess solid hands-on experience with the following:</p>
<ul >
<li >Microsoft 365, including user management, licensing, Exchange Online, and Teams.</li>
<li >Windows Server and Active Directory administration.</li>
<li >Networking fundamentals: firewalls, switches, VLANs, DNS, and DHCP.</li>
<li >Backup systems and troubleshooting procedures.</li>
<li >Familiarity with IP telephony, CCTV, and access control hardware.</li>
<li >Experience with platforms such as Aruba, Fortinet, or Grandstream.</li>
<li >Relevant certifications such as Microsoft 365 Associate, Fortinet NSE, or CompTIA Network+/Security+ are highly valued.</li>
</ul> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this full-time position in Riyadh. Sukna Capital offers a professional environment for growth and contribution.</p>
<h3 >About the Role</h3>
<p >TawanTech is seeking a <strong >Senior Specialist Cybersecurity Production</strong> to join its team in Riyadh, Riyadh Province. This full-time role is dedicated to providing end-to-end production support for critical cybersecurity platforms, ensuring high availability and service reliability within banking or financial services environments. The position requires 2-5 years of relevant experience.</p> <h3 >Role Purpose and Context</h3>
<p >The primary purpose of this role is to maintain and enhance the operational effectiveness of cybersecurity infrastructure. The specialist will ensure continuous service reliability and proactive issue detection for platforms essential to securing banking and financial operations, contributing to a robust security posture.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide end-to-end production support for cybersecurity platforms, including Splunk (SIEM), SOAR, and VPN infrastructure, ensuring high availability and service reliability.</li>
<li >Monitor security platforms, dashboards, and alerts to ensure continuous operational effectiveness and proactive issue detection.</li>
<li >Manage Incident, Problem, and Change processes in accordance with ITIL standards, ensuring timely resolution and proper escalation.</li>
<li >Perform root cause analysis (RCA) for system outages, performance degradation, and security incidents, implementing corrective and preventive actions.</li>
<li >Administer and support Splunk use cases, correlation rules, log ingestion pipelines, and performance optimization.</li>
<li >Operate and maintain SOAR playbooks, workflows, and automation scripts to enhance incident response and reduce manual intervention.</li>
<li >Support VPN technologies, including secure remote access, site-to-site connectivity, authentication mechanisms, and encryption protocols.</li>
<li >Execute Disaster Recovery (DR) and Business Continuity Plan (BCP) activities, including regular testing, failover validation, and documentation updates.</li>
<li >Collaborate with internal security teams, infrastructure teams, and external vendors for issue resolution, patching, upgrades, and system enhancements.</li>
<li >Maintain operational documentation, including runbooks, SOPs, playbooks, system configurations, and knowledge base articles.</li>
<li >Implement monitoring, alert tuning, and automation to improve detection accuracy, reduce false positives, and increase operational efficiency.</li>
<li >Track KPIs, SLAs, and system performance metrics for cybersecurity platforms and produce operational reports.</li>
</ul> <h3 >Compliance and Governance</h3>
<p >A critical aspect of this role involves ensuring compliance with regulatory frameworks such as the SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO data governance and classification requirements. The specialist will ensure all operational activities align with established security policies and standards.</p> <h3 >Required Experience and Technical Skills</h3>
<p >Candidates for this role should have 2-5 years of experience in cybersecurity production support, particularly within banking or financial services environments. Proficiency with cybersecurity platforms such as <strong >Splunk (SIEM)</strong>, <strong >SOAR</strong>, and <strong >VPN infrastructure</strong> is essential. Familiarity with <strong >ITIL standards</strong> for Incident, Problem, and Change management is also required.</p> <h3 >Work Environment and Location</h3>
<p >This is a full-time position based in <strong >Riyadh, Riyadh Province</strong>, Saudi Arabia. The role involves collaboration with various internal and external teams to maintain and enhance cybersecurity operations.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Alcon</b></p><br><p>At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates worldwide, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers.</p><br><p><b>The Opportunity</b></p><br><p>As a <b>Field Service Operations Specialist</b>, you will play a key role in supporting service operations by managing service contracts, installations, maintenance activities, inventory, and service-related processes. You will leverage your analytical skills and operational expertise to ensure efficient service delivery while maintaining high standards of quality, compliance, and customer satisfaction.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Service Operations & Customer Support</b></p><br><ul><li>Manage service contract documentation and ensure accurate record keeping.</li><li>Coordinate new and demo equipment installations.</li><li>Support service case management and resolution activities.</li><li>Oversee preventive maintenance schedules and retrofit programs.</li><li>Ensure timely and effective execution of field service operations.</li></ul><p><b>Inventory & Asset Management</b></p><br><ul><li>Manage spare parts inventory to ensure service continuity and operational efficiency.</li><li>Support inventory monitoring, replenishment, and tracking activities.</li><li>Oversee invoicing and product return processes.</li><li>Maintain accurate documentation related to inventory and service activities.</li></ul><p><b>Operational Excellence</b></p><br><ul><li>Perform specialized operational tasks and conduct independent analysis to improve service outcomes.</li><li>Support projects and initiatives aimed at enhancing operational efficiency and service performance.</li><li>Make informed decisions within assigned responsibilities, utilizing advanced knowledge and problem-solving skills.</li><li>Contribute to continuous improvement efforts and process optimization initiatives.</li></ul><p><b>Compliance & Quality</b></p><br><ul><li>Ensure adherence to Alcon quality standards, SOPs, and regulatory requirements.</li><li>Maintain accurate and complete documentation to support compliance activities.</li><li>Support quality control processes and operational audits as required.</li><li>Complete all mandatory compliance and training requirements.</li><li>Actively contribute to maintaining a culture of quality, safety, and continuous improvement.</li></ul><p><b>Qualifications</b></p><br><ul><li>A bachelor’s degree in business administration, Supply Chain, or Biomedical Engineering.</li><li>Experience in medical device service operations.</li><li>Strong SAP/ERP proficiency.</li><li>Excellent English and Arabic communication skills.</li><li>Demonstrated ability to coordinate cross-functional activities between engineers, customers, logistics, finance, and commercial teams.</li></ul><p><b>What You'll Bring</b></p><br><ul><li>A customer-focused mindset with a commitment to service excellence.</li><li>Strong organizational and time-management skills.</li><li>Ability to manage multiple priorities in a dynamic environment.</li><li>Attention to detail and a proactive approach to problem solving.</li><li>A collaborative mindset with a passion for continuous improvement and operational excellence.</li></ul><p><b>HOW YOU CAN THRIVE AT ALCON</b></p><br><ul><li>Make a direct impact on customer satisfaction and patient outcomes.</li><li>Join a collaborative team focused on continuous improvement and operational excellence.</li><li>Develop your expertise within a global healthcare leader.</li><li>Grow your career in an environment that values innovation, learning, and professional development.</li></ul><p><b>See your impact at alcon.com/careers</b></p><br><p><span><b>ATTENTION: Current Alcon Employee/Contingent Worker</b></span></p><br><p>If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.</p><br><p>Find Jobs for Employees</p><br><p>Find Jobs for Contingent Worker</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Summary<p>Performs and acts in a lead capacity for a specialized subsection/unit function of a laboratory section.</p><br><br>Essential Responsibilities and Duties<p>1. Organizes workflow and day-to-day operations of the subsection. Ensures all work to be completed and reported promptly. Assigns staff to maximize efficiency and productivity. 2. Disseminates appropriate information to subordinates. Maintains the computerized Laboratory Information Systems for the subsection. </p><br><br>3. Ensures that optimum levels of supplies are available to provide uninterrupted services; maintains an ordering and supply inventory system.<br> 4. Assists in development of new methodologies and the evaluation of new equipment. Updates policy and procedure manuals in accordance with specified guidelines.<br> 5. Performs analyses, tests, and procedures as per established laboratory standards, maintaining quality control of the subsection. Participates in the Quality Assurance programs of the section. Investigates incident reports and implements associated corrective action. <br> 6. Maintains equipment repair logs and equipment operation, maintenance, and re air records of subsection. <br>7. Assists section supervisor in on-going employee performance appraisal. Counsels subordinates to improve performance. <br>8. Orients, trains, provides continuing education, and guides lower graded personnel, other laboratory and healthcare personnel, students, and residents. Assists the section supervisor in evaluation of potential employment candidates. Implements and maintains appropriate laboratory safety procedures and practices. <br>9. Performs technical duties as assigned including weekends, night shifts, and on call coverage. <br>10. Comply with the section policies, procedures and protocols and follow the section quality improvement program in accordance with CBAHI, JCI, CAP, SFDA and other accreditation agencies standards. <br>Education<p><span><span></span></span></p><p>Master's or Bachelor's Degree in Medical Technology or Clinical Laboratory Sciences is required.</p><br><br><br><br>Experience Required<br><p>Grade 09:Two (2) years of related experience with Master's or four (4) years with Bachelor's Degree is required. </p><br><br><p>Grade 10:</p><br><br><p> ? Four (4) years as Senior Medical Technologist at KFSH&RC or (Grade 09) of related experience is required. </p><br><br><p>? Average of annual performance appraisal at least (3.5) for the last four (4) years. </p><br><br><p>? One hundred 100) hours of cumulative continued medical education CME </p><br><br>Other Requirements(Certificates)<p><span></span></p><p>? Current Registration from country of origin and Saudi Commission for Health Specialties (SCI-IS) is required. </p><br><br><p>? Registration in National Certification Agency, Clinical Special Cytogenetics/American Society of Clinical Pathologists, Clinical Special Cytogenetics for American, registered Medical Technologist for Europe or Australian Institute of Medical Lab Science, Fellow Institute of Medical Lab Sciences for British or Australian Institute of Medical Sciences for Australian or Medical Lab Science for New Zealander, or registered as Medical Technologist in country of origin is required for non-Saudi.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>