Operation Specialist Jobs in Saudi

<h3 >About OneAccount and the Role</h3> <p >OneAccount is seeking an experienced <strong >IT Manager</strong> to join our team in Riyadh. This full-time role involves owning the day-to-day operation, stability, and security of the company's technology environment. The IT Manager will also be responsible for leading a small team of engineers and administrators, ensuring efficient and secure IT operations across the organization.</p> <h3 >Role Scope and Core Responsibilities</h3> <p >The IT Manager oversees the entire technology landscape, encompassing cloud infrastructure, enterprise network and security, systems and asset management, and the IT process framework. This role ensures that all technology delivery is controlled, auditable, and aligned with business objectives. Key responsibilities include:</p> <ul > <li >Managing the availability, performance, and cost-efficiency of cloud and hybrid environments, including capacity planning, workload migration, infrastructure automation, backup, and disaster recovery against defined RTO/RPO targets.</li> <li >Operating the enterprise network (LAN/WAN, wireless, VPN, routing, and switching) and the security stack, which includes firewalls, endpoint protection, identity and access management, and vulnerability management. This also involves supporting incident response and maintaining compliance with applicable regulatory frameworks.</li> <li >Administering server, virtualization, and storage infrastructure, and owning the full IT asset lifecycle from procurement to secure decommissioning. Responsibilities extend to maintaining an accurate asset register and running monitoring and alerting across infrastructure and services.</li> <li >Owning end-to-end change and release management, including impact assessment, approvals, scheduling, and rollback planning. The role also drives DevOps and CI/CD practices with development teams and manages incident and problem resolution to root cause.</li> <li >Maintaining IT policies, procedures, and documentation, while also leading and developing the IT operations team. This includes vendor and budget management, and reporting on service performance, risks, and projects to senior management.</li> </ul> <h3 >Required Qualifications</h3> <p >This position is open to <strong >Saudi nationals only</strong>. Candidates must meet the following qualifications:</p> <ul > <li >Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.</li> <li >Minimum of 5 years' experience in IT infrastructure, network, and systems operations, with a total experience range of 5-10 years.</li> <li >Demonstrated experience in team leadership within an IT operations context.</li> </ul> <h3 >Essential Skills and Practical Experience</h3> <ul > <li >Hands-on experience operating production cloud environments.</li> <li >Solid grounding in enterprise networking and information security principles and practices.</li> <li >Practical experience with ITIL-aligned process management frameworks.</li> </ul> <h3 >Work Environment and Location</h3> <p >This is a full-time position based in Riyadh, Saudi Arabia.</p> <h3 >Application Process</h3> <p >We invite qualified candidates to submit their applications for this role.</p>

<p><strong>Join Our Team at SPARK Logistics</strong></p><p><br></p><p>We’re looking for an experienced <strong>RTG Operator</strong> to join our team at SPARK Logistics. If you have hands-on experience operating <strong>Rubber Tyred Gantry (RTG) cranes</strong> in container terminal operations and a strong commitment to safe and efficient container handling, this is an opportunity to play a key role in supporting our terminal operations.</p><p><br></p><p><strong>Ready for your next opportunity? We’d love to hear from you.</strong></p><p><br></p><p><strong>About the Role</strong></p><p><br></p><p>The <strong>RTG Operator</strong> will be responsible for the safe and efficient operation of <strong>Rubber Tyred Gantry (RTG) cranes</strong> within the terminal, supporting the timely movement, stacking, loading, and unloading of containers while ensuring compliance with operational procedures and safety standards. </p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><ul><li>Operate RTG cranes safely and efficiently for container handling operations.</li><li>Perform container loading, unloading, stacking, grounding, and yard movement activities.</li><li>Utilize automated RTG functions, including <strong>yard profiling, auto gantry, soft landing, and anti-collision systems</strong>.</li><li>Utilize <strong>ROS/SCADA</strong> systems to receive and execute operational jobs.</li><li>Perform RTG block changes and follow remote operation protocols.</li><li>Conduct routine RTG inspections and report equipment issues or abnormalities.</li><li>Coordinate with Terminal Operations, Engineering, and HSSE teams to support smooth operations.</li><li>Monitor RTG operations and support efforts to minimize equipment downtime.</li><li>Follow operational procedures and all applicable safety requirements.</li><li>Support physical inventory counts and daily operational reporting when required.</li><li>Ensure compliance with <strong>ISO 45001 Occupational Health, Safety and Environment</strong> policies and procedures. </li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><p><br></p><ul><li><strong>Secondary School Certificate</strong> or equivalent.</li><li>Minimum <strong>6 years of relevant experience</strong>.</li><li>Hands-on experience in <strong>RTG operations and container handling</strong>.</li><li>Additional certification or training in <strong>RTG operation and automation systems</strong> is preferred.</li><li>Good communication skills with an understanding of <strong>English and Arabic</strong>.</li><li>Ability to work effectively in an <strong>outdoor terminal operations environment</strong>.</li><li>Strong attention to <strong>safety, accuracy, and operational efficiency</strong>.</li></ul><p><br></p><p><strong>Interested in joining us? Apply now and take the next step in your career with SPARK Logistics.</strong></p>

<p><strong>Division: </strong>Technical Project Management Office</p> <p><strong>Position Title: </strong>Assistant Manager – Standards &amp; Enablement (Process Excellence)</p> <p><strong>Department: </strong>DevCo Operations Office</p> <p><strong>Company: RSG</strong></p> <p><strong>Job Location: Riyadh [Full-Time]</strong></p> <p> </p> <p><strong>Join The Red Sea Development Company (DevCo) – A Subsidiary of Red Sea Global</strong></p> <p><em>Pioneering Regenerative Tourism in the Heart of Saudi Arabia</em></p> <p> </p> <p><strong>The Red Sea Development Company (DevCo)</strong>, a proud subsidiary of <strong>Red Sea Global</strong>, is at the forefront of transforming Saudi Arabia's Red Sea coast into a world-class, sustainable tourism destination. Established in 2017, DevCo is dedicated to developing luxury resorts, residential communities, and infrastructure projects that harmonize with the natural environment and cultural heritage of the region.</p> <p> </p> <p><strong>What We Offer:</strong></p> <ul > <li>A commitment to professional growth through continuous training programs.</li> <li>Opportunities to work on groundbreaking projects that set new standards in sustainable development.</li> <li>A collaborative environment that values innovation, excellence, and cultural sensitivity.</li> </ul> <p> </p> <p>Join us in shaping the future of tourism and sustainable development in Saudi Arabia.</p> <p> </p> <p><strong>Apply Now</strong> to be part of a team that is redefining luxury tourism through innovation and sustainability.</p> <p> </p> <p><strong>Job Purpose:</strong></p> <p>Act as custodian of how DevCo Operations works by converting approved management direction into documented, adopted and measurable ways of working, and by creating the improvement mechanism through which those ways of working get better.</p> <p> </p> <p><strong>Job Responsibilities</strong></p> <ul > <li>Supervise development and maintenance of the Business Operating Model and Business Capability Model.</li> <li>Maintain the process architecture, process management methodology and process repository.</li> <li>Lead process mapping, SOP development and workflow design with accountable process owners.</li> <li>Operate the Continuous Improvement methodology and monthly issue-log intake.</li> <li>Facilitate approved Lean and process-improvement initiatives and evidence benefits.</li> <li>Design and deliver briefings, walkthroughs and rollout support for standards adoption.</li> <li>Maintain the operational knowledge repository and lessons-learned register.</li> <li>Identify and coordinate digital, automation and AI improvement opportunities with accountable functions.</li> </ul> <p> </p> <p><strong>Job Requirements</strong></p> <p> </p> <p><strong>Academic Qualifications</strong></p> <ul > <li>Bachelor's degree in industrial engineering, Engineering, Business Administration, Operations Management or a related field.</li> </ul> <p><strong>Years of Experience</strong></p> <ul > <li>7–10 years' total experience, including at least 4 years in business process management, operational excellence, continuous improvement or management consulting.</li> </ul> <p><strong>Other Requirements</strong></p> <ul > <li>Fluent written and spoken English; Arabic advantageous. Strong facilitation and workshop capability with senior stakeholders. Proficiency with process mapping tools. Eligibility to work in Saudi Arabia.</li> </ul> <p> </p> <h3>Technical Competencies</h3> <p> </p> <p><strong>Competency | Proficiency Level</strong></p> <ul> <li>Business Process Management and Process Architecture-<strong>Expert</strong></li> <li>Standard Operating Procedure and Process Documentation-<strong>Advanced</strong></li> <li>Lean Thinking and Continuous Improvement Methods-<strong>Advanced</strong></li> <li>Change Management and Adoption Planning-<strong>Advanced</strong></li> </ul> <p> </p> <p> </p> </span>

<b>Job Description </b><div> <p>At SLS The Red Sea, every detail contributes to creating exceptional guest experiences. As a <strong>Laundry &amp; Kitchen Technician</strong>, you will be responsible for ensuring the smooth and efficient operation of the resort s kitchen and laundry equipment through effective maintenance, timely repairs, and proactive technical support.</p> <p>Working as part of the Engineering team, you will support daily operations by maintaining critical equipment, identifying potential issues, and delivering reliable solutions that allow our Culinary, Laundry, and Operations teams to perform at the highest standards while ensuring safety, quality, and operational excellence.</p> <p> </p> <ul> <li>Perform preventive and corrective maintenance on all kitchen and laundry equipment to ensure safe, reliable, and efficient operation.</li> <li>Inspect, troubleshoot, and repair commercial kitchen equipment including ovens, combi ovens, fryers, grills, steamers, dishwashers, refrigeration units, and extraction systems.</li> <li>Maintain laundry equipment including washers, dryers, ironing machines, and other related operational systems.</li> <li>Conduct regular equipment inspections to identify faults, leaks, abnormal performance, or potential failures before they impact operations.</li> <li>Carry out maintenance and repairs on both electrical and gas-operated equipment in accordance with safety standards and manufacturer guidelines.</li> <li>Monitor refrigeration systems, chillers, freezers, and cold storage equipment to ensure proper temperature control and performance.</li> <li>Respond promptly to maintenance requests from Culinary, Laundry, and operational teams to minimize downtime and service interruptions.</li> <li>Perform routine checks and maintain accurate records of equipment condition, maintenance activities, repairs, and spare parts usage.</li> <li>Assist with the installation, testing, and commissioning of new kitchen and laundry equipment.</li> <li>Coordinate with external contractors and suppliers during equipment servicing, repairs, and technical support activities.</li> <li>Ensure all kitchen and laundry equipment complies with health, safety, hygiene, and operational standards.</li> <li>Support HACCP requirements by maintaining equipment reliability and reporting any issues affecting food safety operations.</li> <li>Maintain tools, spare parts, and workshop areas in an organized and safe condition.</li> <li>Provide technical support and communicate effectively with Engineering, Culinary, Laundry, and Operations teams.</li> <li>Follow all fire, health, safety, and environmental regulations while performing maintenance activities.</li> <li>Maintain a professional approach and contribute to a positive engineering culture through teamwork, accountability, and proactive support.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Minimum of 2 years experience as a Kitchen, Laundry, or Engineering Technician within a hospitality or hotel environment.</li> <li>Hands-on experience with commercial kitchen and laundry equipment, including gas and electrical systems.</li> <li>Knowledge of preventive maintenance, troubleshooting, and basic repairs of equipment.</li> <li>Basic understanding of HVAC, plumbing, and electrical systems related to kitchen and laundry operations.</li> <li>Familiarity with major kitchen and laundry equipment brands and models.</li> <li>Understanding of HACCP compliance, food safety, and hygiene standards.</li> <li>Ability to perform basic welding and minor fabrication tasks is an advantage.</li> <li>Strong problem-solving skills with attention to detail.</li> <li>Good communication skills and ability to work effectively with operational teams.</li> <li>Proficient in written and spoken English.</li> <li>Flexible to work shifts, weekends, holidays, and on-call duties as required.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>To assist the Director of Food &amp; Beverage in the formulation of the Annual Operating Budget, determining outlet projected revenues and expenses, operating equipment, and FF&amp;E requirements in line with the compilation of the Annual Business Plan. To ensure that the monthly forecasted Food &amp; Beverage revenue figures are achieved while strictly adhering to established operating expenses and ensuring effective cost control. To ensure that the Restaurant is managed efficiently according to the established concept statements and that all operating and service standards outlined in the Departmental Operations Manual are consistently adhered to. To assign responsibilities to subordinates, monitor their performance periodically, and provide appropriate guidance and support. To assist in the operation and remain visible throughout the entire meal period to ensure smooth operations and service delivery. To establish and strictly adhere to par stocks for all operating equipment and supplies, ensuring that the outlet is adequately equipped. To conduct and assist the Back of House Manager / Chief Steward with monthly inventory checks and carry out monthly, quarterly, bi-yearly, and yearly inventories of operating equipment. To control the requisitioning, storage, and careful use of all operating equipment and supplies. To conduct daily pre-shift briefings for employees covering preparation, service, menu information, and operational requirements. To attend twice-monthly Food &amp; Beverage Meetings, Daily Operations Meetings, and all other meetings as required by Executive Management. To conduct monthly employee meetings and provide the Director of Food &amp; Beverage with a summary of issues, concerns, and proposed solutions. To prepare for and participate in the Monthly Objective Review. To liaise with the Kitchen and Beverage departments regarding daily operations, food and beverage quality, and service standards. To handle all guest complaints, requests, and enquiries regarding food, beverage, and service, while maintaining strong guest relationships and assisting in updating guest history. To ensure that outlet cashiering procedures are strictly adhered to and that a staff member is always available to assist with guest enquiries. To identify, in conjunction with the Director of Food &amp; Beverage, market needs and trends and monitor and analyze the menus and products of competitive French restaurants. To assist the Chef de Cuisine in developing and promoting menu "specials." To plan and implement effective sales plans and promotional activities within the outlet, including monthly hotel concierge visits to promote the restaurant. To provide the Director of Food &amp; Beverage with recommendations for advertising campaigns, assist in preparing advertising briefs, and attend subsequent meetings. To revise and update the outlet Departmental Operations Manual on an as-needed basis and participate in the formulation of the Annual Marketing Plan, establishing marketing activities in line with the Annual Business Plan. To submit to the Food &amp; Beverage Office, before opening the outlet, the required Operations Manual, Opening and Closing Procedures, Outlet Policies and Procedures, Pricing Structure, and Food and Beverage Menu. To maintain the Sunny Bar Daily Log Book. To submit the required Monthly Outlet Report, Vacation Planner, Monthly Objective Review, and Monthly Training Report to the Food &amp; Beverage Office. To plan weekly rosters and work schedules to ensure the outlet is adequately staffed to handle the level of business and submit a copy to the Human Resources Department. To maintain the outlet bulletin board and ensure all relevant information is kept current and communicated to employees. To submit all guest and employee incident reports and report all "Lost and Found" items in accordance with established procedures. To ensure that the outlet is kept clean and organized in both front-of-house and back-of-house areas, liaising and coordinating with the Stewarding and Housekeeping Departments to ensure established cleaning schedules are strictly followed. To issue repair and maintenance work orders and follow up to ensure the proper maintenance of the outlet. To maintain a high standard of personal appearance and hygiene at all times. To undertake any reasonable tasks as assigned by the Food &amp; Beverage Department. To liaise with and inform the Food &amp; Beverage and Human Resources Departments of all training sessions, develop departmental trainers, and assign training responsibilities. To conduct staff performance appraisals as required and identify and develop young talent within the organization for future potential growth within the group.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be fluent in Arabic. Diploma or degree in Hospitality Management or a related field. 7-8 years of relevant Food &amp; Beverage experience. Previous experience in a 4- or 5-star hotel/resort environment. Previous experience in a supervisory or managerial F&amp;B position. Strong knowledge of restaurant/outlet operations. Knowledge of HACCP and food safety standards. Strong leadership, communication, and interpersonal skills. Strong guest service and problem-solving abilities. Good understanding of revenue, cost control, and F&amp;B operations.</p>

<h3 >About ALPLA Group and the Manufacturing Manager Role</h3> <p >ALPLA Group is seeking a <strong >Manufacturing Manager</strong> to join its team in the Makkah region, specifically covering operations in Jeddah and Makkah. This full-time position is central to overseeing manufacturing operations and ensuring production excellence within our facilities.</p> <h3 >Role Purpose</h3> <p >The Manufacturing Manager is responsible for the comprehensive oversight of manufacturing operations, focusing on production efficiency, asset maintenance, and adherence to HSE and quality standards. This role involves performance tracking, team leadership, and providing essential strategic and financial support to the Head of Operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee daily production plans, including personnel scheduling, to ensure target output is met while optimizing cycle times, material usage, and waste reduction.</li> <li >Implement preventive maintenance procedures, track equipment downtimes and spare parts inventory, safeguard tools, and ensure operations align with global standards.</li> <li >Conduct 5S assessments, Good Manufacturing Practice (GMP) audits, risk evaluations, and Gemba walks to enforce safety standards and company policies.</li> <li >Define department Key Performance Indicators (KPIs), manage energy and consumption tracking, analyze operational issues, and submit comprehensive monthly reports to management.</li> <li >Identify staff training needs, facilitate effective cross-departmental communication, and lead regular operational synchronization meetings.</li> <li >Assist the Head of Operations in budget preparation and contribute to overall plant efficiency and profitability initiatives.</li> </ul> <h3 >Required Experience and Qualifications</h3> <p >Candidates for this role should possess <strong >5 to 10 years of relevant experience</strong> in manufacturing management or a similar leadership position within a production environment. A strong understanding of operational efficiency, quality control, and safety protocols is essential.</p> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time position</strong> based in the Makkah region, with responsibilities spanning facilities in <strong >Jeddah and Makkah</strong>. The role requires active presence and oversight across manufacturing sites.</p> <h3 >Application Details</h3> <p >We invite qualified candidates to apply for this position. The salary for this role will be discussed during the interview process.</p>

<p><b>Role: Machine Operator / Machinist</b></p><p>Industry Type: Industrial Equipment / Machinery (Machine Tools)</p><p>Department: Production, Manufacturing &amp; Engineering</p><p>Employment Type: Full Time, Permanent</p><p>Role Category: Operations, Maintenance &amp; Support</p><p>Education</p><p>UG: Any Graduate</p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

JOB PURPOSE / ROLE:To transform the operational needs of the assigned business area to applications and systems and to ensure that all required modifications, configurations and maintenance are accurately implemented, in order to support their efficient operation <br>AREAS OF RESPONSIBILITY<br>Policies, Processes & Procedures Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner<br>Day- to-day operations Implements the day-to-day operations assigned for the Solutions Delivery function to ensure compliance with the established standards and procedures<br>Budget Provides input for the development of departmental budget and monitors performance against approved levels within own function, ensuring any variances are appropriately addressed<br>Identification of Needs Acts as the liaison between the assigned business areas and the BT operations in order to understand and communicate their business needs and future goals Analyses the business needs of the assigned area of responsibility and proposes the development of applications or the configuration of the current, so as to support the effectiveness of business operations Keeps abreast of the local and international trends and best practices in the banking operating systems and proposes relevant improvements for increasing the efficiency and speed of operations Ensures that business objectives and requirements are properly documented and well understood by all concerned parties to deliver premium software solutions<br>Solutions Development Ensures and provides guidance for the design of the applications required from business according to Bank’s BT architecture, so as to define the rules for the applications’ development Ensures the applications developed are aligned to business requests and architecture design, so as to support the efficiency of the operations Provides guidance for the accurate and compatible configuration of the systems and applications defining the values of parameters and adjustments required, so as to enable their effective operation and cooperation Participates in the testing of the applications developed, so as to identify and confirm their efficiency and accuracy prior their release to production Identifies and evaluates the most suitable vendors for the development of application that can’t be developed internally taking into consideration the cost and the quality of services <br>Solutions Delivery Ensures that all systems / applications’ malfunctions reported from the Services Center department are resolved on time and accurately, providing guidance for the resolution of the most complicated, so to assist the operational ability of the business Monitors the efficiency of the applications used in the assigned business area and proceeds to their maintenance and required configuration, so as to support the effective execution of business objectives Controls that all new applications and changes / configurations applied in systems and applications are documented according to processes, so as to enable and support the effective knowledge management Follows-up and monitors the efficiency of the applications developed or configured according to the needs of the assigned business areas, so as to ensure customer satisfaction and support of business operations <br>Direction of Subordinates Organizes and supervises the activities and work of a team of subordinates to ensure that all work within a specific area of Branch Support Operations activity is carried out in an efficient and procedurally compliant manner<br>Continuous Improvement Contributes to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement<br>Reporting Prepares departmental reports of Riyad Bank timely and accurately to meet the bank and department requirements, policies and standards<br>Committees and Meetings Represents the function and actively contributes in various committees/meetings (internal and external) as applicable and per authority levels in order to ensure relevant matters are dealt with in a timely and efficient manner<br>People Management Ensures all staff have clear objectives, regular performance feedback sessions, formal annual appraisals, and individual development plans, with particular emphasis on the development of talented Saudi national staff Ensures and facilitates the employment, training and development of Saudi nationals within the organization<br>Safety, Quality & Environment Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment<br>Related Assignments Performs other related duties or assignments as directed<br>QUALIFICATIONS & EXPERIENCE:Minimum Qualifications:Bachelor’s degree in Computer Science, IT engineering or equivalent Minimum Experience: 8-10 years of relevant experience Technical Knowledge areas: Thorough knowledge of banking BT systems and applications Very good knowledge of the banking operations and requirements Excellent project management skills Significant experience in translating the business needs in BT systems and operations Very good knowledge of programming languages operating systems relevant to the assigned business area, e.g. UNIX, SQL, java, .net, Visual Basic, etc

<p><strong><u>Job Summary</u>:</strong></p><p>The <strong>Talent Acquisition Specialist</strong> <strong>(Saudi Citizen)</strong> is a core member of the Human Resources team. He supports the Manager – Talent Acquisition in leading the recruitment activities and supports the recruitment process in a timely manner, cost-effectively and at a high quality as per corporate policies and procedures. He works closely with the Manager – Talent Acquisition to cover all recruitment activities including assessing and actively recruiting for the talent acquisition needs, developing and maintaining relationships with potential candidates and talent acquisition sources, managing the talent acquisition life cycle for recruits including placement of postings, identification and interviewing of the most qualified applicants, guidance on the selection of the best candidate and offer negotiation. The jobholder will also promote the K&amp;A brand, drive labor marketing initiatives and partner with preferred universities, as needed.</p><p><strong>Key Responsibilities (Customer Focus)</strong></p><ul><li>Identify appropriate recruitment channels for recruitment while leveraging existing resources (e.g. LinkedIn and other job boards)</li><li>Develop strong relationships with appropriate organizations for purposes of sourcing, networking and leveraging alumni networks and other channels, as appropriate</li><li>Assess and recommend external recruitment agencies and vendors to the Manager - Talent Acquisition, as needed</li><li>Develop relationships with university career services, academic leaders and other student / academic on campus organizations to promote the K&amp;A brand and career opportunities</li><li>Attend career fairs and recruitment events that support the firm branding efforts, including speaking on panels, special interest groups and opportunities to increase brand recognition in the recruitment marketplace</li><li>Provide information and updates to internal intranet sites and provide appropriate recruitment process tools</li><li>Prepare job postings through websites for recruitment of positions</li><li>Receive and screen CVs and short-list candidates for positions in coordination with senior management.</li><li>Conduct interviews with candidates for positions.</li><li>Prepare offer letters and standard employment contracts.</li><li>Assist the Manager - Talent Acquisition in the development of induction programs and conducting orientation sessions on policies, procedures, job duties, working conditions, employee benefits and career paths for recruits.</li><li>Support Human Resources teams with recruitment activities, if needed</li><li>Develop, maintain and manage a strong pipeline of talent (internal and external) for future firm needs</li></ul><p><strong>Key Responsibilities (Internal Business Process)</strong></p><ul><li>Develop HR management reports and statistics, as needed</li><li>Routinely communicate and report the status of recruiting, open positions, hiring sources, hiring costs, etc.</li></ul><p><strong>Qualification, Technical Skills and Competencies</strong></p><ul><li>Bachelor’s Degree in Business Administration, Engineering, Human Resource, Public Administration or equivalent</li><li>Master’s Degree is preferred</li><li>Knowledge of the Architecture, Engineering and Planning (AEP) Industry is a plus</li><li>Strong attention to details</li><li>Strong communication skills</li><li>Strong customer service orientation</li><li>Strong team working skills</li><li>Proficiency in spoken and written English; Arabic is an advantage</li></ul><p><strong>Overall Experience Required to Execute this Role</strong></p><ul><li>7+ years of experience in a Human Resources function</li><li><strong>Saudi Citizen</strong> is only preferred with extensive knowledge and relevant experience.</li></ul>

<p>We're looking for a Specialist Arabic copywriter who owns the words behind our brands.You'll write for every touchpoint, from social posts and CRM journeys to in-app UX copy and travel packages.</p><p><br></p><p>You'll be the final word on quality, so every piece goes out on-brand, culturally sharp and built to convert.</p><p><br></p><p><b>&nbsp;Responsibilities:&nbsp;&nbsp;</b></p><p><br></p><p>Write original, compelling Arabic copy across websites, apps, newsletters, brochures, social media and paid campaigns.</p><p>Develop travel packages, itineraries, and promotional materials that inspire and convert.</p><p>Write CRM content (email, push, SMS, in-app) tailored to the relevant audience segments and lifecycle stages.</p><p>Create UX/UI content, including microcopy, onboarding flows, error states, CTAs and product screens, in close collaboration with product and design teams.</p><p>Use AI tools to speed up ideation, drafting and versioning. Test and refine AI-generated content so it meets brand, cultural and quality standards.</p><p>Plan and run copy A/B tests across digital channels, and use performance data to improve messaging.</p><p>Act as the final approval point for Arabic content, reviewing and signing off work from internal writers, agencies and freelancers.</p><p>Keep brand voice and tone consistent across all platforms for both Discover Saudi and Mawasim.</p><p>Write clear, concise copy for infographics, flyers and other brand collateral.</p><p>Act as a key point of contact across departments (marketing, product, CRM, business and creative teams), turning briefs into effective messaging and communicating clearly in both Arabic and English.</p><p>&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Journalism, Media, Communications, Arabic Literature or a related field.</p><p style="font-size: 11px;">At least 5 years of copywriting experience, ideally in a creative or digital agency or another fast-paced environment.</p><p style="font-size: 11px;">Proven experience writing for digital marketing: social media, CRM, paid and owned channels.</p><p style="font-size: 11px;">Hands-on experience with AI content tools, plus a clear process for testing and quality-checking their output.</p><p style="font-size: 11px;">Familiarity with UX writing principles and content design for digital products.</p><p style="font-size: 11px;">Proven track record as the final approver or senior sign-off on content.</p><p style="font-size: 11px;">Excellent writing, editing and proofreading skills in Arabic, with strong attention to detail and cultural nuance.</p><p style="font-size: 11px;">Fluent in spoken and written English, with the confidence to present ideas, take briefs and give feedback across departments and stakeholders.</p><p style="font-size: 11px;">Deep understanding of Saudi culture and of dialects across the regions.</p><p style="font-size: 11px;">Working knowledge of CMS, SEM, CRM and social media platforms.</p><p style="font-size: 11px;">Creative and strategic thinking, with a portfolio of successful campaigns.</p><p style="font-size: 11px;">Excellent organization and time management, with the ability to handle several projects at once.</p><p style="font-size: 11px;">Flexibility to accommodate occasional urgent requests outside standard working hours during peak periods, such as the summer season and major campaigns.&nbsp;</p><p style="font-size: 11px;">Strong sense of ownership and accountability, with the ability to manage projects from brief to launch.</p><p style="font-size: 11px;">Ability to thrive under pressure, manage tight deadlines and deliver high-quality work within short turnaround times.</p>

<p><strong>About us</strong></p><p>We have been a leading figure in publishing for more than 500 years. We have always been a forward-looking organization, maximizing the technology for the day, but the digital revolution is bringing enormous change, fast. That same spirit of adventure and entrepreneurialism is critical to our future success. In a fast-changing publishing landscape, OUP welcomes the inquisitive, the inventive, and the ambitious; people who challenge the conventional, and pioneer the possible.</p><p>We put the needs of teachers and learners first, and we work alongside educators and experts to develop evidence-based learning solutions that deliver meaningful impact.</p><p><strong>About the role</strong></p><p>As our Digital Services Specialist for KSA, you will support customers using Oxford University Press digital products and platforms across the Kingdom of Saudi Arabia. Acting as part of the Global Customer Support team, you will support teachers, administrators, and students with purchasing, registration, access, and day-to-day use of our digital learning solutions.</p><p>You will play a key role in ensuring customers achieve maximum value from OUP’s digital offerings by delivering product training, resolving technical and user-related issues, and providing guidance on the effective use of our platforms. The role also involves developing customer-facing support materials, including user guides, tutorials, and training resources in both English and Arabic.</p><p>Working closely with Sales, Marketing, Customer Support, and regional Educational Consultant teams, you will help drive customer satisfaction, product adoption, and long-term engagement. This is a highly customer-facing role that combines technical troubleshooting, relationship building, training delivery, and continuous support within a hybrid working environment.</p><p><strong>About you</strong></p><p>We are looking for a customer-focused and adaptable professional with a passion for digital learning and customer success. You will be confident supporting users, delivering training, and building strong relationships with a variety of stakeholders.</p><p>This position is open only to Saudi nationals due to applicable Saudi workforce nationalization requirements.</p><p>Key qualifications and skills include:</p><ul> <li>Native Arabic and a good command of English (at least A2/B1 level)</li> <li>A university degree in ICT (Information and Communication Technologies) or a related field</li> <li>Knowledge of English Language Teaching (ELT), educational technology, or digital learning platforms is preferred.</li> <li>Familiarity with online platforms, learning management systems (LMS), and educational technologies.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong time management, organizational, and multitasking abilities.</li> <li>A proactive problem-solving approach and customer-focused mindset.</li> <li>Flexibility to work across different teams and priorities.</li> <li>Strong presentation and training delivery skills.</li> </ul><p>We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.</p>

<strong>Role Summary<br><br></strong>We are a Riyadh-based fit-out and general contracting company delivering commercial, retail, hospitality, and office interiors across the Kingdom. We need a hands-on Procurement Officer / Procurement Engineer who understands fit-out materials, can read drawings and BOQs, and can buy the right materials at the right price on fast-track project timelines. This is not a desk-only purchasing role. You will work closely with project managers, site engineers, and the technical office to make sure materials reach site on time, to specification, and within budget.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Material Take-Off &amp; Sourcing: Review BOQs, shop drawings, and specifications to prepare accurate material requisitions</li><li>Source fit-out materials including gypsum board and ceiling systems, joinery and woodwork, flooring (tiles, marble, vinyl, carpet), wall finishes, glass partitions, doors and ironmongery, sanitaryware, lighting, and loose furniture</li><li>Source civil and MEP-related items supporting the fit-out scope</li><li>RFQs, Tendering &amp; Negotiation: Issue RFQs to suppliers and subcontractors, then prepare comparative bid analysis (technical and commercial)</li><li>Negotiate prices, payment terms, and delivery schedules to achieve cost savings</li><li>Evaluate subcontractor quotations for specialist packages (joinery, glazing, MEP, flooring)</li><li>Purchase Orders &amp; Contracts: Prepare and issue purchase orders and subcontract agreements</li><li>Track PO status, deliveries, and invoices against project budgets</li><li>Coordinate with finance on supplier payments and LC / advance payment requirements</li><li>Submittals &amp; Approvals: Coordinate material submittals, samples, and technical data sheets with the technical office for consultant / client approval</li><li>Ensure procured items match approved materials and specifications</li><li>Vendor Management: Build and maintain an approved vendor list of local Saudi suppliers, manufacturers, and subcontractors</li><li>Evaluate supplier performance on quality, price, and delivery</li><li>Manage long-lead and imported items, including customs and logistics follow-up</li><li>Site Coordination &amp; Reporting: Coordinate deliveries with site teams and the store keeper; resolve shortages and rejections</li><li>Maintain procurement logs and trackers; report weekly status to the Project Manager and management<br><br></li></ul><strong>Required Skills<br><br></strong><ul><li>Strong knowledge of interior fit-out materials, finishes, and specifications</li><li>Ability to read architectural / interior drawings and BOQs</li><li>Established network of suppliers and subcontractors in Riyadh and KSA</li><li>Proficiency in MS Excel; experience with ERP systems (SAP, Oracle, Odoo, or similar) is a plus</li><li>Strong negotiation, communication, and follow-up skills<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>Bachelor's degree in Civil Engineering or Architecture (mandatory)</li><li>Preferred: Transferable Iqama (for expatriate candidates)</li><li>Preferred: Valid Saudi driving license</li><li>Preferred: Experience on retail, F&amp;B, hospitality, or corporate office fit-out projects</li><li>Preferred: Knowledge of SASO / SABER product compliance and import procedures<br><br></li></ul><strong>Experience Requirement<br><br></strong>3-7 years of procurement experience in fit-out or general contracting, with at least 2 years in Saudi Arabia<br><br><strong>Location / Work Mode<br><br></strong>Riyadh, Saudi Arabia (on-site)

<p><strong>We're Hiring: Associate Director – Design Management | Saudi Arabia</strong></p><p><br></p><p>We are currently seeking an experienced <strong>Associate Director – Design Management</strong> to join a leading international engineering and infrastructure consultancy, working on <strong>major large-scale development and infrastructure projects across Saudi Arabia</strong>.</p><p><br></p><p>This is a senior leadership opportunity for an experienced infrastructure design professional with a strong track record of managing multidisciplinary design teams, complex stakeholder interfaces and major infrastructure design packages from <strong>master planning through to IFC</strong>.</p><p><br></p><p><strong>The Role</strong></p><p>You will lead and manage infrastructure design across all project stages, providing strategic and technical leadership while ensuring design packages are fully coordinated, compliant and delivered to programme.</p><p><br></p><p>Key responsibilities include:</p><p>• Leading multidisciplinary infrastructure design teams across major Saudi development projects.</p><p>• Managing design from <strong>master planning through to IFC</strong>, ensuring technical quality and timely delivery.</p><p>• Coordinating with master planners, architects, engineers, specialist consultants, contractors, clients and other stakeholders to deliver integrated infrastructure solutions.</p><p>• Managing and reviewing design deliverables covering <strong>roads, utilities, water, wastewater, power, ICT, structures, marine infrastructure and public realm</strong>.</p><p>• Providing technical leadership across infrastructure disciplines, with a strong understanding of utility networks, pump stations, process plants, roads, bridges and associated structures.</p><p>• Ensuring designs comply with relevant <strong>Saudi regulations, authority requirements and international standards</strong>, including requirements associated with MOMRAH, NWC, SEC, SWCC and Royal Commissions.</p><p>• Managing design schedules, deliverables, risks and interfaces, ensuring alignment with wider programme and project objectives.</p><p>• Leading design reviews and value engineering workshops, identifying opportunities to improve design, cost, programme and constructability.</p><p>• Providing technical leadership and mentoring to engineers and junior design professionals.</p><p>• Working closely with project controls and commercial teams to ensure design progress remains aligned with programme and budget.</p><p>• Supporting permitting, approvals and technical coordination with Saudi authorities.</p><p>• Ensuring designs support wider objectives around <strong>sustainability, resilience and digital infrastructure</strong>.</p><p>• Acting as a senior technical interface with the client, providing advice and confidently discussing complex engineering solutions.</p><p><br></p><p><strong>About You</strong></p><p>We are looking for a senior infrastructure professional with:</p><p> <strong>Bachelor's or Master's Degree</strong> in Civil Engineering or a relevant engineering discipline.</p><p>️ <strong>15+ years' experience</strong> in infrastructure design and design management.</p><p> Proven experience working on <strong>large-scale infrastructure or development projects in Saudi Arabia</strong> is highly desirable.</p><p> Strong multidisciplinary infrastructure design knowledge across roads, utilities, structures and associated infrastructure.</p><p> <strong>Chartered status or equivalent professional recognition</strong>.</p><p> Excellent leadership, communication, stakeholder management and coordination skills.</p><p> The ability to combine <strong>strategic design leadership with strong technical understanding</strong>.</p><p><br></p><p><strong>The Opportunity</strong></p><p>This is an excellent opportunity to take a senior leadership position on <strong>high-profile infrastructure and development programmes in Saudi Arabia</strong>, working alongside leading technical professionals and managing complex multidisciplinary design environments.</p><p>If you are currently working as a <strong>Design Director, Associate Director, Design Manager, Infrastructure Design Manager or Senior Infrastructure Engineer</strong> and are looking for your next career opportunity in Saudi Arabia, we'd be keen to hear from you.</p>

<strong>Position Title: Patient Access Specialist<br><br></strong><strong>Department: Business Office/Clinics<br><br></strong><strong>Level I Supervisor’s Title: Revenue Cycle Manager/Clinic Managers<br><br></strong><strong>Level I – General Front Desk, Clinic or Hospital<br><br></strong><ul><li> Position Summary: Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility.</li><li> Principle Functions and Responsibilities:</li><li>Registers all patients for both acute and ambulatory settings.</li><li>Coordinates night quick admit registration from hardcopy form to permanent computer records.</li><li>Monitors patient census and notifies appropriate Department Manager of admission status.</li><li>Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged.</li><li>Responsible for scanning all patient registration forms into electronic medical record system.</li><li>Maintains standing orders for Laboratory patients.</li><li>Receives notification of patient discharges from nursing station and enters discharges into computer.</li><li>Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone.</li><li>Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder.</li><li>Responsible for scanning patient insurance remits into appropriate file folders.</li><li>Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines.</li><li>Maintains positive and effective relations with co-workers, other departments, patients, and visitors.</li><li>Generates estimates of procedures/services/visits for patients.</li><li>Attends meetings and completes assigned trainings as required.</li><li>On occasion, may be required to work holidays, overtime, night or weekend shifts.</li><li>Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter.</li><li>Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary.</li><li>Validates prior authorization information from external providers.</li><li>Notifies appropriate staff/department of patient arrival for STAT procedures or exams.</li><li>Calls patients for appointment reminders for upcoming appointments (typically, next day appointments).</li><li>Schedules patients according to provider scheduling preferences.</li><li>May occasionally assist with registration audits and corrections.</li><li>Performs other duties as assigned or requested.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Position Qualifications:</li><li>Minimum Education: High school diploma or equivalent.</li><li>Minimum Experience and Skills: Prior experience in a hospital business office or admitting office.</li><li>Demonstrated proficiency in terms of computer-based word processing, spread sheet and database management.</li><li>Ability to operate a hospital-wide telephone switchboard. Data entry and customer service experience a plus.</li><li>Certification, Registration or Licensure: None required<br><br></li></ul><strong>Physical Requirements (level I &amp; II)<br><br></strong><ul><li> Sitting and working at a computer, walking,</li><li> Lifting, reaching, hand eye coordination, speaking.</li><li> Must be able to read, write, and speak English clearly.<br><br></li></ul><strong>Working Conditions (level I &amp; II)<br><br></strong><ul><li> Primarily works in an office setting.</li><li> Potential exposure to patient elements in general.</li><li> Blood Borne Pathogens – potential exposure to blood, body fluids or tissues.</li></ul>

<strong>Job Description<br><br></strong>We are seeking an experienced Senior Landscape/Hardscape Specialist to join our team in Riyadh, Saudi Arabia. The ideal candidate will have a minimum of 15 years of experience, specifically in interface management roles within the consultancy sector, with a strong background in site supervision for projects such as roads, tunnels, bridges, and highways.<br><br><strong>Responsibilities<br><br></strong><ul><li>Lead landscape and hardscape design projects, including concept development, detailed design, and construction supervision.</li><li>Develop landscape and hardscape plans, drawings, and specifications in accordance with project requirements and regulatory standards.</li><li>Conduct site assessments, environmental analyses, and feasibility studies to inform design decisions.</li><li>Coordinate with multidisciplinary teams, including architects, engineers, and planners, to integrate landscape and hardscape designs into overall project plans.</li><li>Provide technical guidance and mentorship to junior landscape architects and design team members.</li><li>Liaise with clients, contractors, and regulatory agencies to address landscape and hardscape design requirements, resolve technical issues, and obtain necessary approvals.</li><li>Monitor construction progress, quality, and compliance with design specifications during site visits and inspections.</li><li>Review and evaluate contractor submittals, RFIs, and proposed design changes related to landscape and hardscape elements.</li><li>Prepare design presentations, reports, and documentation for client meetings and project stakeholders.</li><li>Stay abreast of industry trends, innovations, and best practices in landscape architecture and hardscape design.<br><br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Minimum of 15 years of experience in landscape architecture or hardscape design roles within the consultancy sector, with a focus on site supervision for infrastructure projects.</li><li>Strong design skills and proficiency in landscape design software such as AutoCAD, SketchUp, and Adobe Creative Suite.</li><li>Knowledge of plant materials, irrigation systems, and construction materials for hardscape elements.</li><li>Excellent communication, leadership, and interpersonal skills.</li><li>Bachelor's degree in Landscape Architecture, Architecture, or a related field; Master's degree is preferred.</li><li>Professional licensure or registration as a Landscape Architect is advantageous.</li><li>Experience working on projects in Saudi Arabia or the Middle East region is preferred.<br><br><br></li></ul>As well as rewarding you with competitive pay, WSP offers standard benefits including first class medical cover, paid professional subscriptions.<br><br>Be you, be happy - we strive to have a friendly and inclusive culture which respects and maximizes the contribution individuals can bring to WSP. We recognise the benefits that people with varying backgrounds and experiences can bring. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria.<br><br>Imagine a better future for you and a better future for us all.<br><br>Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.<br><br>With us, you can. Apply today.

Join us at <strong>Wolters Kluwer</strong> and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most.<br><br>We are currently looking for a <strong>Technical Support Analyst</strong>, to join our team.<br><br><strong>About the role:<br><br></strong>As a Application Support in the <strong>Customer Service - Technical</strong> role, you'll be advancing your ability to resolve a wider range of technical issues for our customers. You’ll assist in the troubleshooting, maintenance, and resolution of technical support cases. Your contributions will help improve customer satisfaction and operational efficiency by addressing more complex issues with increased independence.<br><br><strong>Responsibilities:<br><br></strong><ul><li>Handle escalated technical support inquiries from Specialist I.</li><li>Perform intermediate-level troubleshooting and problem resolution.</li><li>Guide customers through installation and setup of products.</li><li>Document customer cases with detailed notes on troubleshooting steps.</li><li>Collaborate with other departments to resolve intersecting issues.</li><li>Update and maintain internal knowledge bases and support documentation.</li><li>Participate in the training of new technical support specialists.</li><li>Conduct root cause analysis to identify recurring technical issues.</li><li>Communicate with customers regarding resolution status and follow-up.</li><li>Assist in creating support content to assist customers with common issues.<br><br><br></li></ul><strong>Skills:<br><br></strong><ul><li>Application support experience with enterprise SAAS products/solutions</li><li>Intermediate Troubleshooting: Enhanced skills for addressing more complex technical problems.</li><li>Product Installation: Ability to guide customers through product installation and setup.</li><li>Detailed Documentation: Improved capability to document support interactions and resolutions.</li><li>Collaboration: Skills to work effectively with other teams and departments.</li><li>Root Cause Analysis: Basic skills in identifying the underlying causes of recurring issues.</li><li>Knowledge Management: Ability to update and maintain internal support documentation.</li><li>Technical Training: Experience in assisting with training for new support specialists.</li><li>Customer Communication: Enhanced ability to keep customers informed on issue resolution.</li><li>Language: Fluency in both Arabic and English is mandatory.<br><br><br></li></ul>If you think that you have the needed requirements click on the apply button to join us and <strong>be the difference</strong>. <strong>If making a difference matters to you, then you matter to us.<br><br></strong>Our Interview Practices<br><br><em>To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.<br><br></em><em>Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.<br><br></em>

In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br><strong>Job Description<br><br></strong>Parsons is looking for an amazingly talented <strong>Cost Specialist (Saudi National)</strong> to join our team!<br><br><strong>What You’ll Be Doing<br><br></strong><ul><li>Coordinate with other departments to ensure that all costs are properly charged to projects and that the cost control team has full visibility.</li><li>Perform other responsibilities associated with this position, as appropriate.</li><li>Interface with clients, attend regular meetings, and prepare statistical reports.</li><li>Customize project control systems to meet specific project requirements.</li><li>Support the Project Director in reviewing and finalizing the business plan.</li><li>Provide guidance, direction, and specialized assistance in resolving difficult and complex cost control issues.</li><li>Participate in monthly and quarterly reviews and support the project team in explaining variances and their justifications.</li><li>Utilize historical data and trends to maintain a realistic basis for future planning and forecasting.</li><li>Perform variance analysis against baseline projections and initiate or recommend corrective actions.</li><li>Establish resource, revenue, and cost projections for projects in coordination with project teams.</li><li>Prepare and update weekly and monthly cost-tracking reports.</li><li>Analyze, evaluate, forecast, and report cost status against the established baseline in collaboration with the planning team.</li><li>Set up baseline budgets for resources, revenue, and costs using an appropriate WBS, or Work Breakdown Structure, while interfacing with various disciplines and coordinating with the Project Manager and Scheduler.</li><li>Provide financial and cost analysis, as well as earned value and cost performance reporting.</li><li>Take responsibility for project budgets, invoicing, change control, and cost forecasting.<br><br><br></li></ul><strong>What Required Skills You’ll Bring<br><br></strong><ul><li>A bachelor’s degree in accounting, finance, or a related field from an accredited university or institution is required.</li><li>0-2 years of related work experience in budgeting, forecasting, and financial reporting for mega engineering, construction, or entertainment construction projects is required.</li><li>Excellent written and oral communication skills in English are required.</li><li>Proficiency in Microsoft Office, including advanced Excel skills, and Power BI is required.<br><br><br></li></ul>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

<h3>About the Role</h3><p>The Islamic Development Bank (IsDB) is seeking a <strong>Lead Shareholder Engagement and Advocacy Specialist</strong> to join their team in Jiddah, Makkah, Saudi Arabia. This contract position focuses on leading shareholder engagement, advocacy, and replenishment support for the IsDB Concessional Fund (ICF). The role involves managing strategic relationships with member countries and partners, coordinating engagement and negotiation processes, and guiding communication and outreach efforts to strengthen the Fund’s value proposition and mobilize sustainable concessional resources.</p><h3>Key Responsibilities</h3><ul><li>Manage and strengthen relationships with existing shareholders and cultivate new strategic relationships with member countries and partners to support ICF replenishment and long-term funding sustainability.</li><li>Maintain structured and continuous engagement with shareholder focal points to ensure alignment between shareholder priorities, ICF positioning, and institutional follow-up.</li><li>Support the development and maintenance of stakeholder engagement plans, contact strategies, and follow-up actions for key shareholder constituencies.</li><li>Develop and maintain a structured shareholder engagement framework, including appropriate stakeholder relationship management tools, tracking mechanisms, and follow-up systems.</li><li>Lead the preparation and coordination of activities supporting replenishment cycles, shareholder consultations, and funding negotiation rounds.</li><li>Prepare and maintain stakeholder-specific briefs, engagement notes, talking points, and follow-up matrices for management dialogue with shareholders.</li><li>Track commitments, pledges, and negotiation progress, and identify issues requiring escalation or targeted intervention.</li><li>Analyze shareholder priorities, concessional financing interests, aid trends, and engagement patterns to inform ICF outreach and positioning.</li><li>Translate stakeholder intelligence into practical recommendations that strengthen ICF’s opportunity narrative and value proposition.</li><li>Support the targeting of engagement efforts by identifying priority shareholders, opportunities, and strategic entry points for advocacy and funding dialogue.</li><li>Coordinate and maintain a rolling calendar of relevant global and regional outreach events, appraise their strategic relevance, and coordinate ICF participation.</li><li>Coordinate ICF participation in selected events and platforms, including preparation of engagement objectives, briefs, talking points, presentations, and follow-up actions.</li><li>Support the organization of strategic engagement events, bilateral meetings, and outreach opportunities with potential shareholders and partners.</li><li>Guide and coordinate the preparation of shareholder-facing communication and outreach materials, ensuring clarity, consistency, and alignment with ICF priorities.</li><li>Support continuous engagement and visibility efforts to sustain stakeholder confidence and reinforce ICF’s profile.</li></ul><h3>Qualifications and Experience</h3><ul><li>Candidates should possess over <strong>10 years of relevant experience</strong> in shareholder engagement, advocacy, or a related field.</li><li>Demonstrated ability to manage strategic relationships with diverse stakeholders, including government officials and international partners.</li><li>Proven experience in coordinating complex negotiation processes and replenishment cycles.</li><li>Strong analytical skills to interpret stakeholder intelligence and translate it into actionable strategies.</li><li>Excellent communication and outreach coordination skills, with experience in preparing high-quality communication materials.</li></ul><h3>Work Environment</h3><p>This role is based in <strong>Jeddah, Makkah, Saudi Arabia</strong>, and is offered on a <strong>contract basis</strong>. The successful candidate will work within a dynamic international environment, contributing to the strategic objectives of the Islamic Development Bank.</p>

<h3>About the Role</h3><p>The Islamic Development Bank (IsDB) is seeking a <strong>Lead Shareholder Engagement and Advocacy Specialist</strong> to join their team in Jiddah, Makkah, Saudi Arabia. This contract position focuses on leading shareholder engagement, advocacy, and replenishment support for the IsDB Concessional Fund (ICF). The role involves managing strategic relationships with member countries and partners, coordinating engagement and negotiation processes, and guiding communication and outreach efforts to strengthen the Fund’s value proposition and mobilize sustainable concessional resources.</p><h3>Key Responsibilities</h3><ul><li>Manage and strengthen relationships with existing shareholders and cultivate new strategic relationships with member countries and partners to support ICF replenishment and long-term funding sustainability.</li><li>Maintain structured and continuous engagement with shareholder focal points to ensure alignment between shareholder priorities, ICF positioning, and institutional follow-up.</li><li>Support the development and maintenance of stakeholder engagement plans, contact strategies, and follow-up actions for key shareholder constituencies.</li><li>Develop and maintain a structured shareholder engagement framework, including appropriate stakeholder relationship management tools, tracking mechanisms, and follow-up systems.</li><li>Lead the preparation and coordination of activities supporting replenishment cycles, shareholder consultations, and funding negotiation rounds.</li><li>Prepare and maintain stakeholder-specific briefs, engagement notes, talking points, and follow-up matrices for management dialogue with shareholders.</li><li>Track commitments, pledges, and negotiation progress, and identify issues requiring escalation or targeted intervention.</li><li>Analyze shareholder priorities, concessional financing interests, aid trends, and engagement patterns to inform ICF outreach and positioning.</li><li>Translate stakeholder intelligence into practical recommendations that strengthen ICF’s opportunity narrative and value proposition.</li><li>Support the targeting of engagement efforts by identifying priority shareholders, opportunities, and strategic entry points for advocacy and funding dialogue.</li><li>Coordinate and maintain a rolling calendar of relevant global and regional outreach events, appraise their strategic relevance, and coordinate ICF participation.</li><li>Coordinate ICF participation in selected events and platforms, including preparation of engagement objectives, briefs, talking points, presentations, and follow-up actions.</li><li>Support the organization of strategic engagement events, bilateral meetings, and outreach opportunities with potential shareholders and partners.</li><li>Guide and coordinate the preparation of shareholder-facing communication and outreach materials, ensuring clarity, consistency, and alignment with ICF priorities.</li><li>Support continuous engagement and visibility efforts to sustain stakeholder confidence and reinforce ICF’s profile.</li></ul><h3>Qualifications and Experience</h3><ul><li>Candidates should possess over <strong>10 years of relevant experience</strong> in shareholder engagement, advocacy, or a related field.</li><li>Demonstrated ability to manage strategic relationships with diverse stakeholders, including government officials and international partners.</li><li>Proven experience in coordinating complex negotiation processes and replenishment cycles.</li><li>Strong analytical skills to interpret stakeholder intelligence and translate it into actionable strategies.</li><li>Excellent communication and outreach coordination skills, with experience in preparing high-quality communication materials.</li></ul><h3>Work Environment</h3><p>This role is based in <strong>Jeddah, Makkah, Saudi Arabia</strong>, and is offered on a <strong>contract basis</strong>. The successful candidate will work within a dynamic international environment, contributing to the strategic objectives of the Islamic Development Bank.</p>