Operation Specialist Jobs in Saudi

Location: Jeddah, Saudi Arabia Level: Director / Senior Leadership<br>Role Overview Lead the end-to-end operations of a large-scale live destination / live holiday destination, ensuring exceptional visitor experience, operational efficiency, safety, asset performance, and service delivery. Key Responsibilities Direct day-to-day operations across destination facilities, attractions, hospitality, public areas, and supporting infrastructure. Lead Facilities Management (FM), technical, engineering, maintenance, and operational service delivery. Establish and monitor operational standards, KPIs, SLAs, budgets, and performance improvement initiatives. Ensure all facilities, systems, utilities, and assets operate safely, reliably, and efficiently. Lead operational readiness, mobilisation, seasonal planning, and continuous improvement. Manage and coordinate internal teams, contractors, operators, and service providers. Ensure compliance with HSE, regulatory, quality, and operational standards. Drive a seamless, high-quality visitor and guest experience across the destination. Provide senior leadership, operational reporting, risk management, and strategic recommendations to executive management. Requirements15+ years of relevant operations, facilities, engineering, or technical management experience. Proven senior leadership experience within a live destination, holiday destination, resort, theme park, entertainment destination, or hospitality destination. Strong FM, technical and engineering background with hands-on operational leadership. Experience managing complex, multi-asset environments and large operational teams. Strong understanding of maintenance, facilities, utilities, infrastructure, HSE, contractors, and service delivery. Demonstrated experience in operational readiness, mobilisation, or opening/live operations is highly desirable. Engineering or technical degree preferred. Strong commercial, stakeholder management, problem-solving, and leadership capabilities. Experience in Saudi Arabia or the GCC is preferred.

<p><strong>Operations Supervisor - Distribution</strong></p><p><strong></strong></p><p>The Operations Supervisor role has a national salary range of $62,500 - $70,000.</p><p>For roles in California the range is $70,304 - $82,000 and for roles in Washington the range is $80,169 - $82,000.</p><p>DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.</p><p><br></p><p>As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.</p><p><br></p><p>With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.</p><p><br></p><p>Job Description:</p><ul><li>Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.</li><li>Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.</li><li>Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.</li><li>Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.</li></ul><p><br></p><p>Required Education and Experience:</p><ul><li>Bachelor’s degree or equivalent experience, preferred.</li><li>1+ years operations experience in a lead/supervisor/management role, preferred.</li><li>1+ years logistics industry experience, preferred.</li><li>Staff management, workload planning, objective setting and organizational skills, preferred.</li></ul><p></p><p>Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.</p><p>Our Organization is an equal opportunity employer.</p><p><br></p><p><strong >#LI-Onsite</strong></p>

Company Description SA Investment Group is a Saudi investment company focused on developing projects in the Food & Beverage and Valet Parking sectors. The organization invests in innovative concepts and elevated customer experiences, aiming to bring modern, high-quality services to the local market. SA Investment Group emphasizes smart operational solutions that respond to market demands and drive customer satisfaction. Team members join a growing company that values practical innovation, efficiency, and strong service standards. The company offers opportunities to contribute to the development and scaling of operations in dynamic, customer-centric environments. Role Description The Operations Manager role is a full-time, on-site position based in Riyadh, Saudi Arabia. The Operations Manager oversees daily operations across Food & Beverage and Valet Parking projects, ensuring smooth service delivery, adherence to standards, and effective resource allocation. Responsibilities include managing staff schedules, monitoring performance, optimizing workflows, and implementing operational policies and procedures. The role involves tracking key performance indicators, coordinating with internal and external stakeholders, addressing operational issues in real time, and supporting continuous improvement initiatives. The Operations Manager also contributes to budgeting, cost control, and compliance with local regulations while promoting a culture of safety, quality, and customer satisfaction. Qualifications Ability to manage day-to-day operations, including staff supervision, scheduling, and workflow optimization. Experience in the Food & Beverage and/or service sectors, ideally including valet or hospitality operations. Strong skills in planning, organization, and time management to handle multiple projects and priorities. Proficiency in performance monitoring, data analysis, and reporting to drive operational improvements. Effective communication and interpersonal skills for collaborating with cross-functional teams and partners. Problem-solving and decision-making abilities, with a focus on service quality and customer satisfaction. Understanding of budgeting, cost control, and basic financial principles related to operations. Familiarity with operational policies, safety standards, and compliance requirements in Saudi Arabia. Comfort with using office software and operational tools (e.g., spreadsheets, scheduling systems, dashboards). Bachelor’s degree in Business Administration, Operations Management, Hospitality, or a related field is preferred. Prior experience in an operations or management role, ideally within a growing or multi-site organization. Ability to work on-site in Riyadh, adapt to a fast-paced environment What we're looking for8+ years in restaurant operations, with at least 3 years managing multiple units Proven P&L ownership and a track record of improving margins Strong leadership presence — you build teams, not just manage shifts Data-driven: comfortable with POS reporting, labor scheduling tools, and cost analysis Bachelor's degree in Business, Hospitality Management, or related field Fluent in Arabic and English GCC market experience preferred

<p><br></p><p><b>Job Purpose</b></p><p>The Senior Manager Dive Operations is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards. Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment. The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea s dive operations across multiple assets.</p><p>Job Responsibilities</p><p>General Responsibilities</p><ul><li>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</li><li>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</li><li>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</li><li>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</li><li>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</li><li>Work remotely as required and attend office locations when operational or business needs dictate.</li><li>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</li></ul><p>Establishment of Dive Center</p><p>Pre-Opening</p><ul><li>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</li><li>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</li><li>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</li></ul><p>Post-Opening</p><ul><li>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</li><li>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</li><li>Oversee and ensure the safe and professional execution of all daily diving activities.</li><li>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</li><li>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</li><li>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</li><li>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</li></ul><p>Media Coverage</p><ul><li>Support the Destination Development department, when required, in facilitating photo and video media coverage. Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</li></ul><p>Policies, Systems, Processes, Procedures, Standards &amp; Reporting</p><ul><li>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</li><li>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</li></ul><p>Safety, Quality &amp; Environment</p><ul><li>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</li><li>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</li></ul><p>Continuous Improvement</p><ul><li>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</li><li>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</li></ul><p>Job Stakeholders</p><p>Internal:</p><ul><li>RSG Destination Development Group</li><li>Environment and Sustainability</li><li>Red Sea Zone Authority</li></ul><p>External:</p><ul><li>Ministry of Tourism</li><li>Ministry of Environment, Water and Agriculture and its affiliated centers</li><li>Universities and research institutions</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h3 >About Red Sea Global Hospitality</h3> <p >Red Sea Global Hospitality is committed to delivering guest experiences and fostering a positive work environment for its team members. The company operates with core values of <strong >Respect, Responsibility, Passion,</strong> and <strong >Collaboration</strong>. It aims to contribute to the future of luxury hospitality and elevate the Red Sea Global brand through operational excellence, innovative service, and sustainable practices.</p> <h3 >The Role of Corporate Director of Hospitality Operations</h3> <p >The <strong >Corporate Director of Hospitality Operations</strong> provides strategic leadership, development, and operational oversight for Red Sea Global Hospitality's growing platform. This role involves overseeing the conception, development, opening, and ongoing operation of hotels, food and beverage venues, wellness facilities, and other destination hospitality assets. Reporting to the Group Head of Hospitality, the Director is a senior member of the executive leadership team, contributing to the long-term direction of the hospitality portfolio at the intersection of strategy, development, brand positioning, and operational execution.</p> <p >Beyond traditional operational oversight, the role contributes to creating distinctive hospitality concepts, structuring operating models, coordinating leadership across properties, and establishing governance frameworks for scalable and sustainable growth.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead the strategic development and operational performance of the hospitality portfolio, ensuring alignment with asset development and brand positioning.</li> <li >Provide executive oversight across all operational disciplines, including hotel operations, rooms, F&amp;B, wellness, and health and safety, working with General Managers and senior leaders.</li> <li >Contribute to the planning and development of new hospitality assets, integrating operational considerations into design and development processes.</li> <li >Provide strategic leadership for F&amp;B concept development, culinary direction, guest experience programming, and operational frameworks.</li> <li >Oversee operational performance across multiple hospitality assets, implementing frameworks for consistency, efficiency, and excellence.</li> <li >Develop and implement operational standards, policies, and performance frameworks aligned with service excellence and regulatory requirements.</li> <li >Contribute to the implementation and performance of operational technology platforms, ensuring efficiency, data transparency, and enhanced guest experiences.</li> <li >Ensure compliance with health, safety, hygiene, and regulatory requirements, overseeing risk mitigation strategies for complex environments.</li> <li >Oversee operational financial performance across the portfolio, including budgeting, forecasting, cost management, and revenue optimization.</li> <li >Build and lead high-performing operational leadership teams, mentoring senior leaders and fostering a culture of service excellence, accountability, and innovation.</li> <li >Champion the development of distinctive guest experiences that elevate the hospitality platform's reputation and positioning.</li> <li >Provide executive leadership during pre-opening phases of new hospitality assets, ensuring successful implementation of operational structures and training.</li> <li >Act as a senior representative with owners, operators, consultants, and strategic partners, supporting operating agreements and collaborations.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Minimum of <strong >15 years of senior leadership experience</strong> within luxury hospitality or destination hospitality environments.</li> <li >Significant experience overseeing multi-property operations or large-scale integrated resort developments.</li> <li >Deep expertise in food and beverage strategy, concept development, and luxury dining operations.</li> <li >Strong financial and commercial acumen, with experience managing complex operational budgets, financial planning, and profit and loss performance.</li> <li >Demonstrated ability to lead large operational organizations across multiple disciplines, including hotel operations, rooms division, food and beverage, wellness, IT, and safety.</li> <li >Experience operating in international hospitality markets, with exposure to GCC or emerging luxury destinations considered advantageous.</li> <li >Expertise operating in and developing 5-star FORBES, Michelin keys, and Michelin star environments.</li> <li >This role is well suited for experienced Ultra luxury hospitality Hotel Managers or General Managers.</li> </ul> <h3 >Essential Skills and Attributes</h3> <ul > <li >Strategic autonomy and inspirational leadership.</li> <li >Restaurants and bars concept innovation.</li> <li >Luxury guest experience design and execution.</li> <li >Operational governance and performance optimization.</li> <li >Financial management and commercial strategy.</li> <li >Leadership development and organizational building.</li> <li >Stakeholder engagement and executive communication.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position based in the <strong >Makkah</strong> region, with operations spanning cities such as <strong >Jeddah</strong> and <strong >Makkah</strong>.</p>

???? Location: Jeddah, Saudi Arabia???? Industry: Manufacturing<br>Our esteemed client, a leading manufacturing company in Jeddah, is looking for an experienced HR Operations Manager to lead HR operations and deliver a strong employee experience.<br>Key Responsibilities:Lead end-to-end HR Operations and employee lifecycle processes. Manage SAP Success Factors Employee Central (EC) and ensure accurate employee data and HR transactions. Lead manpower planning initiatives aligned with business requirements, workforce demand, organizational structure, and budget. Drive Employee Experience initiatives and improve HR service delivery. Handle Employee Relations, grievances, disciplinary matters, and HR policies. Oversee Payroll operations, ensuring accuracy, compliance, and timely processing. Partner with business leaders on HR operational and employee-related matters. Ensure compliance with Saudi labor regulations and internal HR policies.<br>Requirements:???? Bachelor’s degree in Human Resources, Business Administration, or related field.???? 5+ years of relevant experience in HR Operations. Strong hands-on experience with SAP Success Factors Employee Central (EC). Solid experience in Employee Relations, Employee Experience, and Payroll. Strong knowledge of HR policies, processes, and Saudi labor regulations. Excellent communication, problem-solving, and stakeholder management skills.

<p><br></p><p><b>Job Responsibilities</b></p><p>General Operations</p><ul><li>Report directly to the Dive Center Manager and support the smooth and efficient operation of the dive center.</li><li>Lead certified divers on guided dives from the asset, ensuring safety, professionalism, and high-quality guest engagement.</li><li>Assist instructors with the delivery of dive courses in accordance with PADI standards and procedures.</li><li>Support the Senior Manager in the development and operational readiness of dive centers across other assets, when required.</li><li>Prepare dive boats and teaching environments daily to ensure operational readiness.</li><li>Assist with daily cylinder filling, equipment handling, and maintaining a clean, professional dive center appearance.</li><li>Support retail and dive-related sales activities, acting as a brand ambassador for Galaxea experiences.</li><li>Collaborate with Sustainability and SEZ teams to ensure alignment with environmental and marine protection requirements.</li><li>Work remotely and attend office locations as operational needs require.</li></ul><p>Establishment of Dive Center Pre-Opening</p><ul><li>Work alongside the Senior Manager to support the development, setup, and commissioning of the dive center and its operational components.</li><li>Coordinate with RSG departments during the delivery phase to support operational phasing and readiness targets.</li><li>Develop familiarity with dive sites accessible from the asset, including conditions, entry/exit procedures, and environmental sensitivities.</li></ul><p>Establishment of Dive Center Post-Opening</p><ul><li>Maintain the highest safety standards when leading dives; safety is always the top priority.</li><li>Ensure all diving and underwater tourism activities are conducted in a professional and compliant manner.</li><li>Maintain thorough knowledge of PADI products and courses offered, including prerequisites, materials, standards, and documentation.</li><li>Ensure accurate and up-to-date records are maintained for dive activities, training, and certifications.</li><li>Build and maintain positive working relationships with colleagues, management, guests, and external stakeholders.</li></ul><p>Policies, Systems &amp; Procedures</p><ul><li>Adhere to all RSSE, Galaxea, and functional policies, SOPs, processes, and instructions to ensure consistent and controlled operations.</li></ul><p>Safety, Quality &amp; Environment</p><ul><li>Apply safety, quality, and environmental management policies to ensure guest and employee safety, regulatory compliance, and responsible marine practices.</li></ul><p>Continuous Improvement</p><ul><li>Contribute to identifying opportunities for continuous improvement across dive center operations, systems, and practices in line with international best practices.</li></ul><p>Job Stakeholders</p><ul><li>Internal: Dive Center Manager Senior Dive Operations Management Galaxea Operations Teams Sustainability &amp; SEZ Departments</li><li>External: Guests and divers Certification bodies (PADI) Regulatory and environmental authorities</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Active and renewed PADI Divemaster certification.</li><li>Minimum 250 logged dives across various geographic locations.</li><li>Strong knowledge of PADI courses and standards.</li><li>Proven background in dive center operations and dive retail.</li><li>Hospitality and guest service experience.</li><li>Diving health and safety experience.</li><li>Equipment handling and basic maintenance knowledge.</li><li>Marine conservation awareness.</li><li>Valid Fit-to-Dive medical.</li><li>Excellent written and spoken English.</li><li>Strong communication and public-speaking skills.</li><li>Guest-focused mindset with a proactive, can-do attitude.</li><li>Ability to deliver engaging and safe guided dive experiences.</li><li>Strong attention to detail and time management.</li><li>Ability to manage guest requests and complaints professionally.</li><li>Comfortable working with high-end clientele and multicultural teams.</li><li>Strong safety awareness and role-model behavior.</li><li>Ability to work independently and as part of a team with sound judgment.</li><li>High standards of confidentiality and professionalism.</li><li>Proficient in Microsoft Office.</li><li>Interest in marine science, conservation, and education.</li><li>Ability to deliver high-quality briefings and debriefings.</li><li>Ability to support dive center administration and planning.</li><li>Additional languages (Arabic preferred).</li><li>PADI DSD Leader rating.</li><li>Renewed EFR Instructor certification.</li><li>Social media and content creation skills.</li><li>Underwater photography and videography.</li><li>Marine life identification skills.</li><li>Workshop technician experience across equipment brands.</li><li>Valid powerboat license.</li></ul>

We are looking for an experienced Operations Manager to oversee and manage customer service operations in Riyadh. The ideal candidate will have at least 5 years of experience in customer service projects, with strong leadership, operational management, and client relationship skills.<br><br>Key Responsibilities:Manage and oversee daily operations of customer service projects. Lead, supervise, and motivate operational teams to achieve performance targets. Monitor KPIs, service quality, productivity, and customer satisfaction. Ensure compliance with operational policies, procedures, and client requirements. Manage client relationships and act as the main point of contact for operational matters. Identify operational challenges and implement effective solutions. Prepare and review operational reports and performance updates. Coordinate with HR and other departments to ensure smooth workforce operations. Develop and implement initiatives to improve efficiency and service quality. Handle escalations and ensure timely resolution of customer and operational issues.<br>Qualifications Bachelor’s degree in Business Administration, Management, or a related field. Minimum 5 years of experience in operations management in customer service projects. Proven experience managing teams and client-facing operations. Strong leadership, communication, and problem-solving skills. Ability to analyze performance data and manage KPIs. Strong organizational and time-management skills. Proficiency in Microsoft Office. Fluent Arabic and English is preferred. Must be based in or willing to work in Riyadh.

We are looking for an E-Commerce & Marketplace Operations Executive to manage the day-to-day operations of our e-commerce store and marketplaces, including Zid, Amazon, Trendyol, and other sales channels.<br><br>The role will be responsible for the full order lifecycle — from receiving and processing orders to fulfillment, shipping, delivery, inventory coordination, and resolving operational issues.<br><br>The ideal candidate should be highly organized, hands-on, and capable of coordinating effectively between the warehouse, branches, customer service, marketplaces, and logistics partners.<br><br>Requirements<br><br>Key Responsibilities<br><br>E-Commerce & Order Fulfillment<br><br> Manage and monitor daily orders through the Zid Dashboard Review and process incoming orders and ensure they are ready for fulfillment Manage the complete order lifecycle from order receipt to picking, packing, shipping, and delivery Coordinate Picking, Packing & Order Fulfillment with the warehouse team Monitor pending and delayed orders and take immediate action to resolve issues Handle operational issues related to missing items, incorrect orders, cancellations, exchanges, and returns Ensure orders are processed and shipped within the required turnaround time<br><br>Marketplace Operations<br><br> Manage daily operations across Amazon, Trendyol, and other marketplaces Process and monitor marketplace orders according to each platform's requirements and SLA Ensure order and shipment statuses are updated accurately Monitor marketplace cancellations, returns, delayed orders, and fulfillment issues Coordinate inventory availability across the website and marketplaces Identify and resolve operational issues that may negatively impact marketplace performance Coordinate issues related to SKUs, barcodes, product mapping, and inventory synchronization<br><br>Inventory & Branch Coordination<br><br> Monitor inventory availability across the e-commerce store and marketplaces Coordinate with the warehouse and branches to ensure stock availability Manage and follow up on stock transfers and replenishment between the warehouse and branches Monitor low-stock and out-of-stock items and escalate when replenishment is required Identify and resolve discrepancies between physical and system inventory Ensure accurate SKU and barcode mapping across all sales channels<br><br>Shipping & Logistics Operations<br><br> Manage daily operational coordination with courier and logistics partners Ensure orders are assigned to the appropriate shipping provider Monitor AWB creation, shipment pickup, delivery, and shipment status Follow up on delayed, failed, or returned shipments Coordinate with couriers, warehouse, and customer service teams to resolve delivery issues Monitor recurring shipping problems and escalate them when required<br><br>Operations Control & Reporting<br><br> Ensure accurate and timely order status updates across all systems and marketplaces Conduct daily follow-ups on pending, delayed, and exception orders Coordinate between E-Commerce, Marketplaces, Warehouse, Branches, Customer Service, and Logistics Prepare operational reports covering order fulfillment, delays, cancellations, returns, and operational errors Identify recurring operational issues and implement corrective actions Recommend process improvements and automation opportunities to increase efficiency and reduce manual work<br><br>Requirements<br><br> 2-4 years of experience in E-Commerce Operations, Marketplace Operations, Order Fulfillment, or a similar role Hands-on experience in order processing, inventory management, fulfillment, and logistics operations Experience with Zid is highly preferred Experience with Amazon Seller Central and other marketplaces is preferred Good understanding of Order Fulfillment, Inventory Management, and Marketplace Operations Familiarity with SKU management, barcodes, inventory synchronization, and stock transfers Good knowledge of Excel / Google Sheets Strong organizational, follow-up, and problem-solving skills Ability to manage a high volume of orders and coordinate across multiple teams Strong attention to detail and ability to take ownership of daily operations<br><br>Key Performance Indicators (KPIs)<br><br> On-Time Fulfillment Rate Order Accuracy Marketplace SLA Compliance Pending & Delayed Orders Order Cancellation Rate Inventory Accuracy Stock Availability Return & Failed Delivery Rate Issue Resolution Time Overall Operational Efficiency

<h3 >About the Role</h3> <p >Al Safi Danone is seeking a <strong >Quality in Operation Manager</strong> to join its team in Al Kharj, Riyadh, Saudi Arabia. This full-time role is central to leading the implementation of an integrated management system, encompassing Food Safety, Quality, and Hygiene, across downstream operations. The manager will drive overall performance improvement and cultivate a strong quality mindset within the plant.</p> <h3 >Operational Quality Management</h3> <p >The <strong >Quality in Operation Manager</strong> will oversee daily quality operations and drive continuous improvement initiatives. Key responsibilities include:</p> <ul > <li >Participating in daily performance review meetings (Short Interval Management) and resolving non-conformities with Quality Engineers.</li> <li >Organizing and managing Problem-Solving Groups (PSG) to address quality issues across the plant, utilizing the PDCA methodology for critical problems.</li> <li >Identifying opportunities for continuous improvement in systems, processes, and practices, incorporating international best practices to enhance business processes, cost efficiency, and productivity.</li> <li >Validating all quality aspects of projects in coordination with the Quality Assurance Section to ensure adherence to quality standards.</li> <li >Ensuring the implementation of quality standards (online quality checks, HACCP, ISO 22000, FSI, sampling plans) with Quality Engineers.</li> <li >Promoting Risk Assessment and "Built-in Quality" in all plant projects, including productivity, new products, and new equipment.</li> <li >Recommending improvements or developing quality standards for standard operating procedures.</li> <li >Ensuring downstream operations (branches, warehouses, and GCC) receive support for quality requirements and maintain necessary quality standards, including proper market store checks.</li> </ul> <h3 >Compliance and Consumer Relations</h3> <p >This role involves direct oversight of specific quality and compliance programs, ensuring adherence to internal and external standards, and managing consumer feedback:</p> <ul > <li >Developing and managing the Neptune/Triton audit plan according to guidelines, ensuring its implementation and follow-up, and reviewing the closure of all findings.</li> <li >Developing and managing proper tracking for all consumer complaints, monitoring the complaint closure rate, and ensuring the implementation of action plans.</li> <li >Participating in the investigation of all consumer complaints and analyzing them by number, type, and trends to recommend improvements.</li> <li >Following up and closing GCC consumer complaints.</li> </ul> <h3 >Team Leadership and Governance</h3> <p >The manager will play a crucial role in team development, operational excellence, and ensuring effective communication and reporting:</p> <ul > <li >Participating in and encouraging involvement in operational excellence programs through implemented improvement initiatives.</li> <li >Providing formal and informal feedback to subordinates to ensure their continuous development.</li> <li >Organizing training sessions and coaching plant teams, particularly First Line Managers and Quality Engineers, on daily quality management, food safety, and problem-solving.</li> <li >Implementing approved departmental policies, processes, and procedures to ensure controlled work execution.</li> <li >Ensuring that all departmental reports are prepared in a timely and accurate manner, meeting company and department requirements.</li> </ul> <h3 >Safety and Environmental Standards</h3> <p >The role operates within a framework that prioritizes safety, quality, and environmental responsibility:</p> <ul > <li >Reporting near misses and safety risks promptly through safety tags.</li> <li >Ensuring LOTO (Lockout/Tagout) application during troubleshooting and plant activities for routine and non-routine tasks.</li> <li >Ensuring daily compliance with GMP, personal hygiene, housekeeping, equipment cleaning, floor cleaning, zoning, and 5S standards.</li> <li >Adhering to all Food Safety System standards and complying with all relevant safety, quality, and environmental management policies, procedures, and controls.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this position should possess the following qualifications and experience:</p> <ul > <li >A minimum of <strong >5-10 years</strong> of relevant experience in quality management within an operational environment.</li> </ul>

E-Commerce Operations Supervisor - Reef Holding<br>We’re Hiring: E-Commerce Operations Supervisor Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to shape the future of digital retail in Saudi Arabia by blending operational excellence with innovation. We are currently seeking a proactive and detail-oriented E-Commerce Operations Supervisor to join our dynamic team and lead the operational success of our online platforms.<br>About the Role:As an E-Commerce Operations Supervisor, you will oversee day-to-day e-commerce activities, ensuring seamless order processing, logistics coordination, and a world-class customer experience. You’ll play a key role in aligning operational efficiency with strategic digital sales goals.<br>Key Responsibilities:<br>Order & Inventory Management:Monitor and manage order processing from placement to delivery Coordinate with supply chain and warehouse teams to ensure stock availability Supervise return and exchange processes to ensure a smooth customer experience<br>Customer Experience Optimization: Oversee customer service operations and ensure timely resolution of inquiries and complaints Analyze customer feedback and implement enhancements to elevate the e-commerce journey<br>Logistics & Fulfillment Oversight:Coordinate with shipping providers to ensure timely and high-quality deliveries Monitor logistics KPIs and implement strategies for greater efficiency and accuracy<br>Operational Performance & Analysis:Analyze daily and weekly performance reports to identify gaps and improvement opportunities Drive process automation and cost-efficiency initiatives<br>Cross-Functional Collaboration: Work closely with marketing to support campaigns and promotional launches Collaborate with IT to resolve platform-related technical issues Coordinate with finance on billing and payment reconciliations<br>Compliance & Quality Control:Ensure all e-commerce operations adhere to company policies and local regulations Keep up with evolving e-commerce laws in Saudi Arabia and ensure ongoing compliance<br>Team Management & Development:Supervise team performance, assign tasks, and ensure operational consistency Train and motivate team members on best practices and new systems<br>Qualifications:Bachelor’s degree in Marketing, E-Commerce, or a related field Proven experience managing e-commerce operations, preferably in the Saudi market Strong understanding of inventory systems, logistics processes, and order management Excellent analytical skills and operational problem-solving capabilities Familiarity with logistics providers and shipping coordination Fluent in Arabic; good command of English preferred Strong communication and team leadership skills Solid knowledge of local e-commerce laws and compliance requirements<br>Why Join Reef Holding? Be part of a forward-thinking team driving digital transformation in Saudi retail. At Reef Holding, your operational insights will directly influence success and customer satisfaction in a fast-growing e-commerce landscape.

<h3 >About Tahaluf and the Operations Manager Role</h3> <p >Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia, formed as a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF). The company is seeking an <strong >Operations Manager (Events)</strong> for its Portfolio 3 team in Riyadh. This contract role is central to strengthening the operational foundation for a series of significant events.</p> <h3 >Role Scope and Event Portfolio</h3> <p >The Operations Manager will be responsible for the professional operational delivery of allocated events, features, and projects within Portfolio 3. This includes supporting the expanding Umrah &amp; Ziyarah Forum ecosystem and the evolving Innovation Driven Water Sustainability (IDWS) event. The role also contributes to established events such as CPHI Middle East, Umrah &amp; Ziyarah Forum, and Saudi Maritime &amp; Logistics Congress. Reporting to the Head &amp; Senior Operations Managers, the Operations Manager will implement EMEA Operations objectives, with the intention to eventually lead these event streams, requiring high-level Ministry involvement and communication.</p> <h3 >Operational Responsibilities</h3> <ul > <li >Serve as the key point of contact for show teams on allocated events, both internally and externally.</li> <li >Account for setting, regularly forecasting, and achieving operational show budgets for assigned events.</li> <li >Manage the successful show management and technical delivery of physical and digital events, including features and all related tasks.</li> <li >Oversee the production and implementation of show project plans, ensuring timely completion of operational tasks within deadlines.</li> <li >Ensure all allocated events adhere to the company’s Health &amp; Safety, Security, and Sustainability guidelines.</li> <li >Implement internal and external Service Level Agreements across all assigned events.</li> <li >Supervise the production and delivery of the show exhibitor manual.</li> <li >Communicate with suppliers to manage the brief, design, feature production, and signage process in coordination with show teams and sponsors.</li> <li >Coordinate with suppliers and show teams for the brief, design, production, and management of registration areas and the overall welcome experience.</li> <li >Compile post-event reports and conduct KPI analysis.</li> <li >Collaborate with the Procurement team to monitor contractor performance and identify remedial actions as needed for each event.</li> </ul> <h3 >Team Leadership and Compliance</h3> <ul > <li >Manage, mentor, and develop line reports and other team members within the EMEA Operations team, balancing workloads and priorities across multiple events.</li> <li >Set, monitor, and manage direct reports’ performance objectives and identify training needs.</li> <li >Collaborate with colleagues to achieve best practices in operational planning and management.</li> <li >Adhere to all Informa compliance requirements and monitor supplier performance to ensure compliance.</li> <li >Follow the complete HSS Operating Model for all allocated events, submitting required paperwork and embedding best practices.</li> <li >Collaborate with the Informa H&amp;S team to ensure suppliers meet and exceed safety requirements and implement remedial measures when necessary.</li> <li >Actively partner with the Informa Sustainability team to support and enhance sustainability initiatives.</li> </ul> <h3 >Required Experience</h3> <p >Candidates should possess <strong >5-10 years of experience</strong> in event operations or a related field. The role requires demonstrated capability in project management, budget oversight, supplier management, and ensuring compliance with operational, safety, and sustainability standards. Experience in managing and developing team members is also essential.</p> <h3 >Contract Details and Work Environment</h3> <p >This is a <strong >9-month contract role</strong> that can be performed remotely. Tahaluf is unable to provide relocation or sponsorship support for this position. The company fosters a culture of collaboration and teamwork, valuing energy and ambition, and welcomes applicants from all backgrounds based on relevant qualifications and merit.</p>

We are looking for a motivated OM to join our team as below:<br>What You’ll DoOperations Leadership:The Operations Manager leads and manages the Company’s Operations Department by setting annual operational objectives, defining departmental KPIs, and establishing strategies aligned with the Company’s business plan. The role focuses on improving operational efficiency, optimizing resource utilization, and driving continuous improvement across all operational functions. Engineering & Design Management:The Operations Manager is responsible for managing all engineering and design activities, including concept design, detailed engineering, shop drawings, engineering calculations, design reviews, technical specifications, value engineering, and design optimization. The role ensures that all engineering work complies with the Saudi Building Code, applicable international standards, client specifications, and manufacturer requirements. Technical Authority:The Operations Manager acts as the Company’s principal technical authority by reviewing technical proposals, approving engineering solutions, resolving complex technical issues, supporting the Sales & Technical Manager during tendering, and providing technical recommendations to management. Project Management:The Operations Manager provides overall management for all awarded projects, including project planning, resource planning, budget control, procurement coordination, manufacturing coordination, installation management, testing and commissioning, and client handover. The role ensures that projects are delivered on time, within budget, safely, and in accordance with contractual quality standards.1.8 Maintenance & After-Sales Support:The Operations Manager oversees warranty services, preventive maintenance, corrective maintenance, Annual Maintenance Contracts (AMC), spare parts management, and customer support. The role also develops long-term customer relationships by ensuring excellent technical support and responsive after-sales service.<br>Requirements:6-12 years of experience in Smart Parking Systems or elevator projects. Bachelor’s degree in Mechanical or related. Strong communication and negotiation skills in Arabic & English. Proficiency in Microsoft Office; knowledge of design/technical tools is a plus.<br>Competences Technical, leadership, and commercial competencies including engineering design, project management, mechanical and electrical systems knowledge, structural coordination, value engineering, procurement coordination, contract administration, strategic thinking, decision making, coaching and mentoring, and negotiation.<br>Please send your CV to hiring@comparking.com with job title.

<h3 >About Afaq - Warehouse Branch</h3> <p >Afaq - Warehouse Branch is seeking an <strong >Operations Supervisor, AMET Operations</strong>, to join our team in Riyadh. This full-time role is integral to managing daily warehouse operations and ensuring productivity targets are met within a dynamic environment.</p> <h3 >Role Overview</h3> <p >The Operations Supervisor will be responsible for motivating a team to achieve productivity targets and company goals. Key aspects of this role include tracking team attendance and workflow, and collaborating with the Shift Manager to address operational issues promptly. The successful candidate will lead by example, role-model safe work behaviors, and contribute to fostering a high-performance environment.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support the daily management of department duties.</li> <li >Assign work to associates as required to support workflow and daily production KPIs/goals.</li> <li >Conduct stand-up briefs, deliver associate feedback, perform floor audits, and conduct vehicle inspections.</li> <li >Assist in training and up-skilling new associates.</li> <li >Support with tracking, trending, and reporting of departmental metrics.</li> <li >Assist in analyzing and understanding reasons for success and failure in meeting departmental delivery and FC KPIs/goals.</li> <li >Track, report, and maintain associate hours and schedules.</li> <li >Review and update Standard Operating Procedure (SOP) documents as needed.</li> <li >Improve the flow of product through the station.</li> <li >Identify and address safety hazards within the workplace and participate in safety initiatives.</li> <li >Maintain a full understanding of workflow, daily production goals, and associate staffing levels.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >2-5 years of experience in an operations or supervisory role.</li> <li >Willingness to train and learn new skills.</li> <li >Ability to coach and mentor others to succeed.</li> <li >Capable of handling multiple tasks, both long and short term, in a high-stress, fast-paced environment.</li> </ul> <h3 >Work Schedule and Physical Requirements</h3> <p >This position requires the ability to work a flexible schedule, including weekends, nights, and/or holidays, and to work 40 hours per week with overtime as required. Candidates must be capable of lifting up to 49 pounds, standing and walking during shifts lasting up to 12 hours, and frequently performing tasks such as pushing, pulling, squatting, bending, and reaching.</p> <h3 >Application Information</h3> <p >Qualified candidates are encouraged to submit their application for this role.</p>

At Six Flags Qiddiya City, the Assistant Manager - IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations. This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment.<br><br>The position plays a critical role in supporting a 24/7 operational business, including shift-based operations, night shifts, weekends, and public holidays. The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations.<br><br>This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.<br><br>Key Job Responsibilities<br><br>Collective Responsibilities<br><br> Comply with Six Flags Qiddiya City's code of conduct and ethics Promote the organization's vision, mission, values, and desired behaviors Support and promote Six Flags Qiddiya City's culture Adhere to company rules and regulations Perform assigned tasks to support organizational objectives Share knowledge with team members and actively support their development <br><br>Job-Specific Responsibilities<br><br> Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements Manage, mentor, and develop IT Operations team members to ensure high performance and accountability Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure Support operational environments requiring shift work, including nights, weekends, and public holidays Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups Support and maintain POS systems critical to park, retail, and hospitality operations Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests Utilize ITSM tools (Service Now preferred) to track incidents, changes, and service performance Coordinate hardware and software installations, upgrades, and lifecycle management Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements Maintain accurate IT documentation, including system configurations, user guides, and network diagrams Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards Prepare reports on IT performance, incidents, and system utilization for senior management decision-making<br><br>Requirements<br><br>Education<br><br> Bachelor's degree in Information Technology, Computer Science, or a related field <br><br>Experience<br><br> Minimum 4 years of experience in IT Operations Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred Proven experience supporting operational IT environments, including shift work, night shifts, weekends, and public holidays <br><br>Technical Skills<br><br> Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration Hands-on experience supporting POS systems Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements Familiarity with ITSM tools, with Service Now preferred <br><br>Leadership & Behavioral Competencies<br><br> Demonstrated ability to manage, mentor, and develop IT Operations team members Strong problem-solving and decision-making skills High sense of ownership and accountability Strong communication skills with the ability to engage effectively with business stakeholders Excellent organizational skills with the ability to manage multiple priorities under pressure <br><br>Languages<br><br> Fluent in English <br><br>Core Competencies (Proficiency Level - Advanced)<br><br> Self-Actualization & Fulfilment Team Synergy & Development Entrepreneurial Mindset & Drive Business Acumen & Diligence

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Raffles &amp; Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, including overwater restaurant with views of the Red Sea and the mangroves, and a Spa.</p><br><p><strong>Raffles The Red Sea </strong>will be a sanctuary of refined elegance and timeless luxury, nestled within Saudi Arabia’s extraordinary Red Sea destination. Blending Raffles’ legendary graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, the property offers a curated haven for the world’s most discerning travelers.</p><br><br>Job Description<br><br><p>Raffles The Red Sea is seeking an experienced and visionary Director of Operations to lead all operational aspects of our luxury resort in Umluj, Saudi Arabia. In this pivotal role, you will oversee the seamless execution of daily operations while driving strategic initiatives that enhance guest experiences and operational excellence. The ideal candidate will demonstrate exceptional leadership capabilities, decisive decision-making skills, and a commitment to maintaining the highest standards of hospitality.</p><br><ul><li>Develop and implement comprehensive operational strategies and policies that align with organizational objectives and luxury hospitality standards</li><li>Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency</li><li>Manage operating budgets, monitor financial performance, and analyze key performance indicators (KPIs) to optimize profitability and resource allocation</li><li>Lead, mentor, and develop operations team members, fostering a culture of excellence, accountability, and continuous improvement</li><li>Ensure compliance with all local regulations, safety protocols, and international hospitality standards specific to Saudi Arabian operations</li><li>Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively</li><li>Manage vendor relationships, negotiate contracts, and oversee procurement to ensure cost-effectiveness without compromising quality</li><li>Conduct regular property inspections and implement corrective actions to maintain facility standards and guest-facing areas</li><li>Collaborate with senior leadership to drive revenue optimization, operational efficiency, and strategic growth initiatives</li><li>Prepare and present detailed operational reports, performance metrics, and recommendations to executive management</li></ul><br>Qualifications<br><br><ul><li>Minimum 10 years of progressive operations management experience in luxury hospitality environments</li><li>Proven track record of successfully managing large-scale resort or hotel operations with multi-million dollar budgets</li><li>Demonstrated expertise in P&amp;L management, financial analysis, and budget optimization</li><li>Strong leadership and team management skills with the ability to inspire and develop high-performing teams</li><li>Comprehensive knowledge of hospitality operations, guest service standards, and industry best practices</li><li>Experience with property management systems and hospitality technology platforms</li><li>Excellent analytical and problem-solving abilities with strong attention to detail</li><li>Outstanding communication and interpersonal skills with the ability to work effectively across all organizational levels</li><li>Knowledge of Saudi Arabian business practices, regulations, and cultural considerations is highly desirable</li><li>Project management experience and proven ability to implement operational improvements and process optimization</li><li>Proficiency in data analysis and performance metrics interpretation</li><li>Flexibility and adaptability to work in a dynamic, fast-paced luxury hospitality environment</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>Experience in pre-Opening is a must.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 8+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Title : Head of IT Operations. Business Line/ Department : IT Operations. Reports to - Chief Technology Officer (CTO).<br>JOB DIMENSIONS: Number of Staff Supervised (Direct Reports): As per approved OS. Financial Responsibility: Capex/Opex for IT operations.<br>Job Purpose:The Job Holder is Responsible to. end-to-end delivery, reliability, and continuous improvement of IT operational services across Almanea's retail network. Leads four functions: Project & Program Management, Service Desk & Technical Support, Service Management, and Application Management.<br>Job Deliverables - Accountability. Description :Deliverables Integrated IT Operations Dashboard Project & Program Portfolio Management Service Desk Performance & User Satisfaction Reports Application Portfolio & Performance Management Major Incident & Problem Management (RCA Ownership) IT KPIs, Capacity & Continuous Improvement Plan<br> Know How (applying of knowledge & skills in job tasks) Duties Strategic IT Operations Leadership Define and execute the IT Operations roadmap aligned with Almanea CTO strategy. Establish and continuously improve the IT Operations governance framework. Serve as primary escalation point for all critical IT operational issues. Manage OPEX and CAPEX for IT operations within approved budgets. Drive a culture of accountability, service excellence, and continuous improvement.<br> Project & Program Management Oversight. Govern the IT project portfolio: priorities initiatives, manage dependencies, report to CTO. Ensure all IT projects are delivered on time, within budget, and to define quality standards. Champion PMI/Agile methodologies across the division.<br>Service Desk & Technical Support Oversee L1–L3 technical support for POS, ERP, in-store devices, and end-user computing. Define and monitor SLA targets and user satisfaction metrics. Ensure adequate staffing and tooling for Almanea’s retail calendar peaks.<br> IT Service Management Lead ITIL-aligned processes across incident, problem, change, release, and asset management. Produce regular service performance reports and KPI dashboards for the CTO. Partner with business units to capture requirements and deliver continuous application value.<br>Application Management Build Application management team with relative process and SOPsOversee lifecycle management of enterprise and retail applications including ERP, POS, WMS, OMS, Aftersales and CRM. Manage application vendors, licensing compliance, and cost optimization.<br>Note: The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.<br>Qualification and Experience :<br>Minimum Qualification:Bachelor’s degree in computer science / information systems. Certified in ITIL 4 Foundation (mandatory); PMP or PRINCE2 Practitioner. COBIT, Azure/AWS preferred. Minimum Experience Minimum Experience of 10–12 years progressive IT experience; 5+ years in senior IT operations role. Retail or consumer electronics background strongly preferred. Proven experience is a must. Other Requirement (Skills Set) ITIL 4 (certification required) Enterprise IT infrastructure: networks, servers, cloud (Azure/AWS) Retail technology: POS,ERP, WMS, CRM, Stores Technologies HW/SW. ITSM tooling: Any Project management: PMP / Scrum or any equivalent one. Application management Lifecycle.

<h3 >About SC Johnson and the Role</h3> <p >SC Johnson, a global fifth-generation family company, has a 140-year legacy of building high-quality products and iconic brands found worldwide. We are seeking a <strong >Warehouse Operations Analyst</strong> to join our team in Jeddah, within the Makkah region. This full-time role is crucial for maintaining efficient and safe warehouse operations in a fast-paced FMCG environment, offering an opportunity for Saudi talent to develop within supply chain and logistics.</p> <h3 >Role Summary</h3> <p >The Warehouse Operations Analyst supports daily warehouse activities across consumables, finished goods, and raw materials. This position ensures accurate inventory management, smooth material flow, and compliance with established safety and quality standards. A key aspect of the role involves maintaining SAP data accuracy and coordinating both inbound and outbound operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Support daily warehouse operations, including receiving materials and dispatching finished goods.</li> <li >Ensure timely and accurate issuance of raw and packaging materials to production based on plans.</li> <li >Execute SAP transactions such as goods receipt, transfer postings, goods issue, and shipments.</li> <li >Monitor inventory accuracy, including stock levels, expiry dates, and slow-moving materials.</li> <li >Participate in cycle counts, variance analysis, and corrective actions.</li> <li >Coordinate inbound and outbound shipments with logistics and internal stakeholders.</li> <li >Ensure compliance with FIFO principles and company policies.</li> <li >Promote safe warehouse practices and monitor forklift operations in line with safety standards.</li> <li >Maintain 5S standards and support audits and continuous improvement initiatives.</li> <li >Support training and scheduling of warehouse operators.</li> </ul> <h3 >Team and Operational Context</h3> <p >This role is an integral part of the Supply Chain team, working in close collaboration with Manufacturing, Logistics, and Planning functions. The team is focused on achieving operational excellence, ensuring safety, and driving continuous improvement to support business growth within Saudi Arabia.</p> <h3 >Required Experience</h3> <p >Candidates should possess <strong >2 to 5 years of relevant experience</strong> in warehouse operations or a related supply chain function, preferably within an FMCG environment.</p> <h3 >Important Considerations</h3> <p >Please note that this position is not eligible for international relocation.</p>

Who We Are:<br><br>Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.<br><br>Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.<br><br>Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.<br><br>Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.<br><br>Our Team Members:<br><br>We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!<br><br>We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.<br><br>Your Role<br><br>Alpaca is expanding its brokerage infrastructure in Saudi Arabia, and we’re looking for a Brokerage Operations Manager – Saudi to help build and scale our local operating model.<br><br>This is a highly hands-on role for someone who understands Saudi brokerage and capital markets operations and is excited to help establish processes from the ground up. You’ll partner closely with Brokerage Operations leadership and cross-functional teams to develop the procedures, controls, and operational infrastructure required to support Alpaca’s growing Saudi business.<br><br>You will play a key role in building standard operating procedures (SOPs), written supervisory procedures (WSPs), controls, and day-to-day workflows across Saudi equities and cash operations. The ideal candidate combines strong operational knowledge with a builder mindset and is comfortable creating new processes, resolving exceptions, and operating within an evolving regulatory and business environment.<br><br>Things You Get To Do:<br><br>Help build and operate Alpaca’s Saudi brokerage operations function from the ground up. Develop, document, implement, and continuously improve SOPs, WSPs, operational controls, and escalation procedures for Saudi brokerage activities. Support day-to-day operations for Saudi equities, including trade lifecycle and post-trade operational workflows. Manage and oversee cash and money movement processes, including deposits, withdrawals, funding, settlement-related activity, reconciliations, and exceptions. Monitor daily operational activity and reporting, investigate breaks and exceptions, and coordinate timely resolution. Support operational processes involving Saudi market infrastructure, counterparties, banking partners, and other brokerage partners. Partner closely with Product, Engineering, Compliance, Finance, Treasury, and other teams to design scalable operational workflows as Alpaca expands its Saudi offering. Establish appropriate operational controls, documentation, reporting, service levels, and escalation frameworks. Identify opportunities to automate manual processes and improve operational efficiency, reliability, and scalability. Support new product and market launches by defining operational requirements, controls, testing, and readiness procedures. Serve as an operational subject-matter expert for Saudi brokerage processes and help troubleshoot complex issues as they arise. Support audits, regulatory requests, control testing, and other operational initiatives as needed. Take ownership of new responsibilities and projects as Alpaca’s Saudi business continues to grow.<br><br>Required Qualifications and Experience:<br><br>3–7+ years of experience in brokerage, securities, capital markets, or financial-services operations, with direct Saudi market experience strongly preferred. Hands-on experience supporting equities, brokerage operations, trade operations, cash operations, or securities settlement. Strong understanding of the trade lifecycle, settlement, reconciliations, cash and money movements, and operational exception management. Experience developing, implementing, or maintaining operational procedures, SOPs, controls, or supervisory documentation. Familiarity with the Saudi financial markets ecosystem, local market practices, and relevant market infrastructure. Demonstrated ability to investigate operational issues, identify root causes, and drive issues through resolution. Strong attention to detail, accuracy, and operational risk awareness. Ability to operate effectively in a fast-changing environment where processes and infrastructure may still be under development. Strong cross-functional communication skills and the ability to partner effectively with Product, Engineering, Compliance, Finance, Treasury, and other stakeholders. A builder mindset, with demonstrated interest or experience creating scalable processes rather than solely operating within established ones. Ability to take ownership, work independently, and adapt as the business and regulatory environment evolves.<br><br>Preferred Qualifications:<br><br>Direct experience with Saudi equities and brokerage operations. Experience working with Saudi brokerages, custodians, banks, exchanges, or other financial-market infrastructure providers. Familiarity with the operational requirements associated with the Saudi Exchange and local securities settlement infrastructure. Experience helping launch a new brokerage operation, market, product, legal entity, or operational function. Experience within a fintech, broker-dealer, clearing firm, custodian, exchange, or technology-driven financial institution. Experience designing operational controls, reconciliations, reporting, metrics, and escalation frameworks. Experience identifying and implementing automation or process improvements within brokerage operations. Arabic and English communication skills preferred.<br><br>How We Take Care of You:<br><br>Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500Monthly Stipend: USD $150 per month via a Brex Card<br><br>Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.<br><br>Recruitment Privacy Policy

<h3 >About the Role</h3> <p >Waad Education Company is seeking an <strong >HR Operations Coordinator</strong> to join its human resources team in Jeddah, Makkah, Saudi Arabia. This full-time position is designed for an HR professional with 0-1 years of experience who will support the daily HR operations of a Primary School campus within a dynamic educational environment.</p> <h3 >Role Overview</h3> <p >The HR Operations Coordinator plays a central role in ensuring the smooth functioning of HR processes and providing essential support to both employees and school leadership. This position involves managing various administrative and operational HR tasks to maintain compliance with policies and regulations, while fostering a supportive work environment for all staff.</p> <h3 >Key Responsibilities</h3> <ul > <li >Serve as the primary point of contact for HR-related inquiries from employees and school leadership.</li> <li >Manage employee onboarding and offboarding processes efficiently.</li> <li >Coordinate attendance, leave management, and timesheet verification.</li> <li >Prepare HR letters, employment certificates, and other necessary employee documents.</li> <li >Support payroll functions by ensuring timely submission of attendance records and HR changes.</li> <li >Monitor contract renewals, probation periods, and other employee lifecycle activities.</li> <li >Ensure compliance with internal HR policies and Saudi labor regulations.</li> <li >Support employee engagement initiatives and HR events within the school.</li> <li >Assist in resolving routine employee relations matters and escalate complex issues when necessary.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Human Resources, Business Administration, or a related field.</li> <li >0-1 years of professional experience in an HR role.</li> <li >Experience within the education sector is considered an advantage.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Good understanding of Saudi Labor Law and HR best practices.</li> <li >Strong organizational and administrative skills.</li> <li >Excellent communication and interpersonal skills.</li> </ul> <h3 >Location and Employment Type</h3> <p >This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires on-site presence to effectively support the Primary School campus operations and its staff.</p>