Operation Manager Jobs in Saudi
20217 Jobs Found
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Job DescriptionRole Overview<p>The Logistics & Supply Chain Manager is responsible for leading and optimizing end-to-end logistics and supply chain operations, including warehousing, transportation, distribution, inventory management, import/export activities, and overall supply chain performance.</p><br><p>This is a critical leadership role requiring a hands-on, data-driven professional who can improve operational efficiency, enhance supply chain visibility, control costs, strengthen service reliability, and drive continuous improvement across logistics and supply chain functions within a manufacturing or industrial environment.</p><br>Key ResponsibilitiesLogistics & Supply Chain Management<ul><li>Manage end-to-end logistics and supply chain operations across manufacturing, warehousing, suppliers, and customers.</li><li>Plan and oversee inbound and outbound logistics activities.</li><li>Ensure efficient movement of raw materials, finished goods, and inventory throughout the supply chain.</li><li>Identify operational bottlenecks and implement corrective actions to improve performance.</li><li>Enhance supply chain visibility, responsiveness, and operational control.</li></ul>Warehouse & Inventory Management<ul><li>Lead warehouse operations including receiving, storage, picking, packing, dispatch, and stock control.</li><li>Improve inventory accuracy and minimize stock discrepancies.</li><li>Monitor slow-moving, obsolete, damaged, and excess inventory.</li><li>Optimize warehouse layout, storage utilization, material handling, and inventory processes.</li><li>Ensure compliance with safety, quality, and housekeeping standards.</li></ul>Transportation & Distribution<ul><li>Manage transportation planning, route optimization, shipment scheduling, and delivery execution.</li><li>Improve fleet utilization and third-party logistics performance.</li><li>Monitor and improve on-time delivery performance.</li><li>Investigate and resolve delivery delays, damages, customer complaints, and service issues.</li><li>Ensure transportation activities comply with safety and regulatory requirements.</li></ul>Import, Export & Customs Operations<ul><li>Oversee import/export activities, customs clearance, freight forwarding, and shipping documentation.</li><li>Coordinate with internal and external stakeholders to ensure smooth customs and logistics processes.</li><li>Manage shipment tracking and proactively address delays, clearance issues, and documentation gaps.</li><li>Ensure compliance with applicable trade regulations and customs requirements.</li></ul>Vendor & Service Provider Management<ul><li>Manage relationships with logistics providers, freight forwarders, transport companies, customs brokers, and warehouse partners.</li><li>Evaluate vendor performance against service, cost, quality, compliance, and operational KPIs.</li><li>Drive continuous improvement and cost optimization initiatives with external partners.</li></ul>Cost Control & Process Improvement<ul><li>Monitor logistics, warehousing, transportation, and distribution costs.</li><li>Identify and implement cost-saving opportunities without compromising service quality.</li><li>Develop SOPs and process controls for logistics, inventory, warehousing, and transportation operations.</li><li>Support digital transformation initiatives including ERP systems, inventory tracking tools, barcode systems, and reporting dashboards.</li><li>Prepare performance reports and dashboards covering logistics KPIs, inventory performance, and operational efficiency.</li></ul>Leadership & Team Management<ul><li>Lead logistics, warehouse, transportation, dispatch, and supply chain teams.</li><li>Establish clear KPIs, performance objectives, and accountability measures.</li><li>Build a culture focused on safety, operational excellence, customer service, and continuous improvement.</li><li>Coach, mentor, and develop team members to enhance performance and succession readiness.</li><li>Collaborate closely with Production, Procurement, Planning, Sales, Finance, Quality, HSE, and senior leadership teams.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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ROLE PURPOSEThe Senior Business Development & Partnerships Manager will establish and grow English Path’s presence in Riyadh by driving B2B and B2G sales, building impactful partnerships, and generating revenue through corporate, governmental, community, and institutional channels. The role focuses on revenue generation, tender management, market expansion, and partnerships that also support B2C demand.<br>This is a senior individual‑contributor role requiring autonomy, commercial expertise, and strong relationship‑building capabilities.<br>KEY RESPONSIBILITIESSales & Business Development Identify, target, and acquire new corporate clients and government entities. Lead and manage tender submissions and government procurement processes. Develop and execute strategies to achieve revenue targets in Riyadh. Drive the full sales cycle from prospecting to closing and contracting. Build and maintain relationships with senior decision‑makers across industries and government sectors. Develop quarterly and annual commercial plans, defining priority segments and revenue pathways. Lead the preparation of tailored proposals and pricing, ensuring solutions align with client needs.<br>Partnerships & Market Expansion Develop strategic partnerships with schools, universities, community organisations, and training institutes. Promote English Path programmes (adult courses, young learner products, pathways) to institutional partners. Represent English Path at education fairs, exhibitions, and community events. Create partnership‑driven lead‑generation models (e.g., school collaborations, referral channels) to support B2C student recruitment. Engage with key ecosystem stakeholders, including chambers of commerce, training bodies, and sector associations, to strengthen English Path’s visibility and connections. <br> Client Relationship Management Maintain an active and accurate sales pipeline. Ensure consistent follow‑up and conversion of leads into contracts. Collaborate with agents, referral partners, and internal sales teams to maximise opportunities. Deliver exceptional customer service to strengthen long‑term relationships<br> Market Intelligence & Reporting Conduct market research to stay informed on trends, competitor activity, and emerging opportunities. Provide regular commercial performance reports, revenue forecasts, and market assessments. Maintain up‑to‑date knowledge of the English language education sector in Saudi Arabia. Own the accuracy of revenue forecasts and CRM pipeline data, ensuring it reflects real‑time sales cycles. Share structured feedback with internal teams regarding local market needs, competitor behaviour, and product opportunities. <br>Operational & Cross‑Functional Support Support the Centre Manager and Operations team when required, including hosting guests and visiting partners. Coordinate with Academic, Marketing, and Operations teams to ensure successful delivery of programmes sold. Contribute to local initiatives that strengthen English Path’s visibility and reputation within Riyadh.<br>QUALIFICATIONSBachelor’s degree or relevant professional qualification.<br>ESSENTIAL EXPERIENCE & SKILLSExperience Minimum 5+ years of commercial experience in Saudi Arabia, ideally in education, training, language learning, or related sectors. Proven experience in B2B and B2G sales, including tender management, negotiations, and contract closing. Demonstrated ability to achieve revenue targets and build new business pipelines. Experience managing institutional or community partnerships is strongly preferred. Skills Fluent in Arabic and English (essential). Strong sales and negotiation capabilities. Excellent communication and interpersonal skills. Ability to build strong relationships at senior levels across corporate and government sectors. Strong analytical and problem‑solving abilities. Advanced proficiency in Microsoft Office and CRM systems. Ability to work independently, prioritise effectively, and operate with accountability.<br>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
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<span></span><p>.</p><br>Job Purpose <br><p>Ensures the production of high-quality goods by overseeing and implementing quality control processes throughout the manufacturing process. develop and maintain quality standards, conducting inspections, addressing product non-conformities, and driving continuous improvement initiatives to enhance overall manufacturing quality.</p><br>
<br><br>Key Accountability Areas <br><p>Quality Standards and Processes:</p><br>
<ul>
<li>Establish, continually improve, and monitor AED standards by directly inspecting samples during the production process or conducting random checks on finished products. </li>
<li>Elaborate, document, and implement procedures, forms, and instructions for recording, evaluating, and reporting quality and reliability data in close collaboration with SCI. </li>
<li>Additionally, regularly assess the effectiveness of the quality system based on meaningful Key Performance Indicators (KPIs).</li>
</ul>
<p>Performance Monitoring and Improvement:</p><br>
<ul>
<li>Utilize statistical data techniques to monitor AED performance. </li>
<li>Investigate customer concerns or complaints about the quality of services and systematically report proposed or required changes. </li>
<li>Take necessary steps in case of potentially unsafe or poor-quality services.</li>
</ul>
<p>Quality and Health, Safety, Environment (QHSE):</p><br>
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<li>Facilitate the development, implementation, and maintenance of QHSE policies if applicable. Collaborate with purchasing staff to establish quality requirements from external suppliers. </li>
<li>Set up and maintain controls and documentation procedures.</li>
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<p>Internal Quality Initiatives:</p><br>
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<li>Lead internal initiatives to ensure managers and employees understand the importance of quality for all services provided. </li>
<li>Elaborate on a Quality Strategy and lead discussions with every Business Unit Manager (BUM), aiming for ISO certification.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
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<p>Organizational Development:</p><br>
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<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
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<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
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<p>Adaptation:</p><br>
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<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
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<br><br>Academic Qualification <br>Bachelor Degree in Electrical Engineering or Mechanical Engineering<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Quality Management Systems<br>Quality Mentoring<br>Quality Metrics<br>Quality Policy<br>Total Quality Management<br><br><br><br>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Monitoring Property Operations<br>• Monitors and ensures compliance with all Guidelines to Operations.<br>• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).<br>• Ensures employees are working in a safe environment.<br>• Manages all period-end inventories.<br>Supporting Profitability and Revenue Goals<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.<br>• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.<br>• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.<br>• Administers plans and actions to keep chargebacks and rebates to a minimum.<br>• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.<br>• Manages employee hours.<br>• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.<br>Supporting Human Resources Activities<br>• Promotes participation in property safety-related programs.<br>• Monitors employee attendance and records absences/tardiness.<br>• Promotes teamwork and employee morale.<br>• Keeps employees informed regarding new operational procedures, standards, or programs.<br>• Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).<br>• Ensures all employees have complete knowledge of emergency procedures.<br>• Encourages employee relations through gifts, parties, outings.<br>• Creates incentives that will promote better service and profit for the property.<br>• Assists operations manager in processing employee payroll weekly.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis has long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>We're looking for an experienced Construction Manager (Saudi National) to join our organization in Riyadh. As a Construction Manager, you will oversee all aspects of construction projects from inception through completion, ensuring projects are delivered on time, within budget, and to the highest quality standards. You will lead cross-functional teams, manage stakeholder relationships, and maintain strict adherence to safety regulations and local building codes. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to operational excellence in a fast-paced construction environment.<br><br>Plan, organize, and oversee all construction activities on assigned projects, ensuring compliance with project specifications, timelines, and budgets Manage project budgets, track expenditures, and implement cost control measures to optimize resource allocation Develop and maintain detailed project schedules, coordinate with subcontractors and suppliers, and monitor progress against established milestones Supervise on-site operations, conduct regular inspections, and ensure adherence to quality standards and safety protocols Lead and mentor construction teams, fostering a collaborative work environment and promoting professional development Identify and mitigate project risks, develop contingency plans, and implement corrective actions as needed Maintain comprehensive project documentation, including contracts, permits, change orders, and progress reports Ensure compliance with Saudi Arabian building codes, regulations, and local construction requirements Communicate effectively with project stakeholders, clients, and government authorities to address concerns and facilitate project success Analyze project performance metrics and implement continuous improvement initiatives<br><br><br>Qualifications<br><br>Minimum 15 years of professional experience in construction management or site management on large-scale projects Proven expertise in project planning, scheduling, and budget management Strong knowledge of Saudi Arabian building codes, regulations, and local construction practices Demonstrated proficiency with project management software, CAD applications, and Microsoft Office Suite Excellent analytical and problem-solving abilities with strong attention to detail Exceptional leadership and team management skills with the ability to motivate diverse teams Outstanding communication and interpersonal skills in both English and Arabic Comprehensive understanding of construction safety standards and risk management protocols Familiarity with Vision 2030 initiatives and sustainable construction practices (preferred) Project Management Professional (PMP) certification or equivalent (preferred) OSHA or equivalent safety certification (preferred) Saudi National status (required)
Role Description The Mostadam Manager is a full-time, on-site role based in Riyadh, responsible for leading and managing the organization’s Mostadam (sustainability and green building) initiatives. This role oversees the planning, implementation, and monitoring of sustainability strategies aligned with Mostadam standards, ensuring compliance with relevant regulations and best practices. The Mostadam Manager coordinates with internal teams, external consultants, and regulatory bodies to integrate sustainability requirements into projects and operations. Daily activities include developing sustainability roadmaps, preparing documentation for certifications, tracking performance metrics, and reporting progress to senior leadership. The role also involves conducting awareness sessions, recommending improvements in design and operations, and supporting continuous enhancement of environmental and social performance across the company’s portfolio.<br>Qualifications<br> Strong expertise in sustainability management, green building standards (especially Mostadam), and environmental compliance, with the ability to translate requirements into practical actions. Proficiency in project management, including planning, stakeholder coordination, timeline management, and risk mitigation for sustainability-related initiatives. Analytical skills to assess data, prepare reports, and track key performance indicators related to energy efficiency, water use, waste management, and overall sustainability impact. Effective communication and collaboration skills to work with multidisciplinary teams, present findings to leadership, and conduct training or awareness sessions. Experience in real estate, construction, or facility management environments, with familiarity in integrating sustainability into design, procurement, and operations. Bachelor’s degree in engineering, environmental science, architecture, sustainability, or a related field; professional certifications in sustainability or green building (e.g., Mostadam, LEED, or equivalent) are an advantage. Ability to work on-site in Riyadh, manage multiple initiatives concurrently, and adapt to evolving regulatory and industry standards. High level of integrity, attention to detail, and commitment to advancing the organization’s environmental, social, and governance (ESG) objectives.
Role Summary We are looking for a commercially driven and relationship-focused Sales Manager – Commercial & Industrial (C&I) to grow Solar Robotics Systems’ presence across the Saudi Arabian C&I solar market. The role will be responsible for developing new business opportunities, building strategic relationships with EPC contractors, developers, industrial customers, facility owners, and government entities, and driving the sales of robotic solar cleaning solutions and related services. Key responsibilities:Developing and executing the C&I sales strategy in line with Solar Robotics Systems’ growth objectives Identifying new business opportunities across commercial and industrial sectors Building and maintaining a sustainable pipeline of qualified sales opportunities Managing the full sales cycle from prospecting and proposal development through negotiation and contract signing Achieving annual sales and revenue targets Preparing commercial proposals, pricing strategies, and customer-specific solutions Building long-term relationships with key customers, decision-makers, and strategic accounts Developing partnerships with EPC contractors, solar developers, utilities, government entities, distributors, and channel partners Monitoring market trends, competitor activities, and emerging business opportunities Leading RFQ, RFP, and tender responses in coordination with Engineering, Operations, and other internal teams Supporting contract finalization and ensuring timely submission of commercial proposals Collaborating with Finance on collections and with Marketing on campaigns, exhibitions, and market-development activities Working closely with Engineering and Technical teams to support customer requirements, site assessments, and product improvement initiatives Ensuring compliance with applicable safety, quality, and environmental policies during customer and site activities Requirements A bachelor’s degree from a full-time accredited university in Mechanical, Electrical, Mechatronics, Industrial Engineering, or a related discipline A master’s degree is an advantage At least 5–10 years of B2B sales and business-development experience, preferably within the Energy, Solar, Oil & Gas, or related sectors Strong experience in consultative selling, key-account management, commercial negotiation, and contract management Proven ability to develop new markets, build sales pipelines, and achieve revenue targets Experience working with EPC contractors, developers, industrial customers, government entities, and other key stakeholders Strong understanding of proposal development, tender management, RFQ/RFP processes, and commercial contracting Good market-awareness and ability to assess competitor activity and identify emerging opportunities Strong communication, negotiation, relationship-management, and stakeholder-engagement skills Ability to work effectively with cross-functional teams including Engineering, Operations, Finance, Marketing, and Supply Chain Willingness to travel frequently across the Kingdom of Saudi Arabia, with occasional travel within the GCC based on business requirements
Role Overview<br><br>The Senior Manager - Delivery will take full developer‑side accountability for end‑to‑end project delivery, providing clear direction to delivery partners, construction supervision consultants, contractors, and suppliers. This role will be responsible for the full delivery lifecycle of large‑scale hospitality developments comprising a portfolio of hotel developments including ultra-luxury, luxury, and mid-scale assets delivered through multiple construction contracts and ensuring delivery on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.<br><br>Key Responsibilities<br><br> Lead the day-to-day delivery of assigned hospitality projects, ensuring alignment with overall project objectives, development requirements, and approved execution strategies Engage and manage relationships with key stakeholders, including governmental entities, contractors, and operators Coordinate across design, engineering, construction, procurement, and operator teams to support smooth execution and timely resolution of project issues Identify risks, issues, and delays early and implement corrective actions to maintain project outcomes Support the development and implementation of delivery plans, schedules, and budgets in coordination with senior delivery leadership and stakeholders Conduct regular site visits to monitor progress, quality, and compliance with design intent and safety standards Ensure successful project close-out, commissioning, and handover to operations teams Assist in managing contractor claims and contractual issues in coordination with senior management and commercial functions Coordinate project close-out activities, including testing, commissioning, snagging, and readiness for handover to operations Support integration of pre-opening activities with operators to ensure readiness for launch, including coordination of soft opening preparations and operational requirements Prepare regular project progress reports and updates for internal stakeholders and senior delivery management<br><br>Continuously review and improve project management methodologies and processes in line with best practices.<br><br>Requirements<br><br>Bachelor's degree in Civil Engineering, Construction Management, Architecture, or a related discipline Minimum 7 years of experience in construction or project delivery, preferably with exposure to large-scale hospitality, mixed-use, or complex building projects Experience working within multidisciplinary project teams, including consultants, contractors, and client-side delivery teams. Strong understanding of construction methodologies, project controls, and quality management processes. Good communication and coordination skills, with ability to manage multiple stakeholders at project level Excellent understanding of construction methodologies, project management standards, and quality assurance processes Proficiency with project management software and tools Promote a high‑performance, collaborative delivery culture aligned with Qiddiya's values, safety commitments, and long‑term vision Provide guidance to direct reports
Test Manager (Capital Markets) Position: Test Manager – Capital Markets Experience: 10–15 Years Location: Riyadh, Saudi Arabia (Onsite) Employment Type: Full-Time / Long-Term Contract Domain: Banking & Capital Markets Job Summary We are seeking an experienced Test Manager with a strong background in Capital Markets to lead enterprise-wide testing initiatives for a leading banking client in Riyadh. The ideal candidate must possess extensive experience in managing QA teams, defining testing strategies, and delivering high-quality testing services across complex capital market applications. Candidates must have prior experience working in Saudi Arabia and possess a strong understanding of the Saudi banking and financial services landscape.<br>Key Responsibilities Lead end-to-end testing activities across Capital Markets applications and platforms. Define and implement the overall Test Strategy, Test Plan, Test Governance, and Quality Assurance framework. Manage Functional, System Integration, Regression, Performance, UAT, and Production Validation testing. Lead multiple QA teams comprising Test Leads, Functional Testers, Automation Engineers, and Performance Testers. Collaborate with Business, Product Owners, Development, PMO, Infrastructure, and Vendor teams throughout the SDLC. Review business requirements and ensure complete test coverage. Drive defect management, root cause analysis, and quality metrics reporting. Manage test estimation, planning, resource allocation, budgeting, and project timelines. Ensure compliance with banking regulations, security standards, and organizational quality processes. Coordinate SIT, UAT, Release Validation, and Go-Live support activities. Present quality dashboards, project status, risks, and mitigation plans to senior management and stakeholders. Drive continuous improvement initiatives by implementing QA best practices and process optimization. Mentor and guide testing teams while promoting a quality-first culture.<br>Required Experience10–15 years of overall experience in Software Testing and Quality Assurance. Minimum 4–5 years in a Test Manager or QA Manager role. Mandatory experience working in Saudi Arabia. Extensive experience in Capital Markets projects within banks or financial institutions. Strong understanding of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), and Agile methodologies. Experience managing large testing teams across multiple projects. Strong stakeholder management and client-facing experience.<br>Mandatory Capital Markets Experience Candidates should possess hands-on experience in one or more of the following areas:Equity Trading Fixed Income Bonds Treasury Operations Investment Banking Securities Trading Asset Management Portfolio Management Mutual Funds Wealth Management Custody Services Corporate Actions Derivatives Foreign Exchange (FX) Money Markets Clearing & Settlement Risk Management Trade Lifecycle Management Market Data Integration Compliance & Regulatory Reporting<br>Technical Skills Experience with:Test Management Tools (JIRA, Azure Dev Ops, HP ALM, q Test, Zephyr) Defect Management API Testing (Postman, SOAP UI) SQL and Database Validation Test Automation Frameworks (preferred) CI/CD pipelines and Dev Ops testing practices Test Metrics and Reporting Performance Testing coordination Release and Environment Management<br>Preferred Qualifications Experience working with leading Capital Market platforms. Knowledge of trading systems, exchanges, and settlement platforms. Experience in banking transformation or digital modernization projects. ISTQB Certification (Preferred). PMP, Prince2, Agile, Scrum, or SAFe Certification is an advantage.<br>Mandatory Requirements Saudi Arabia project experience is mandatory. Capital Markets domain expertise is mandatory. Willingness to work onsite in Riyadh, Saudi Arabia. Strong English communication skills; Arabic is an added advantage.<br>If interested pls reply with updated cv to balaguru@hastraa.com<br>WRBalaguru
We are seeking a Supply Chain Planning Manager to lead demand planning, supply planning, inventory planning, replenishment planning, and S&OP coordination. The role will ensure product availability across stores, e-commerce, wholesale, export, and international markets while reducing excess stock, slow-moving inventory, and working capital exposure.<br>Key Responsibilities:Lead the monthly demand planning process across categories, SKUs, regions, stores, e-commerce, wholesale, export, and international channels. Develop statistical forecasts based on historical sales, seasonality, promotions, new launches, market trends, customer demand signals, and commercial input. Partner with Sales, Retail, Marketing, Finance, and Operations to validate demand assumptions and align forecasts with business plans. Monitor forecast accuracy and bias, identify root causes of variances, and implement corrective actions. Translate demand forecasts into supply plans, purchase plans, production plans, and replenishment plans. Lead or coordinate the S&OP process to align demand, supply, financial targets, capacity, risks, and management decisions. Ensure alignment between planned demand, supplier lead times, factory capacity, warehouse capacity, logistics constraints, and store requirements. Report supply risks, shortages, excess inventory, delayed shipments, and capacity constraints to senior management. Define inventory policies by SKU, category, and channel, including safety stock, reorder points, minimum and maximum levels, ABC classification, and service-level targets. Manage replenishment plans for stores, warehouses, e-commerce, franchise markets, and international branches. Reduce stock-outs while avoiding overstock, obsolescence, discontinued items, and slow-moving inventory. Support new store openings, seasonal peaks, campaigns, product launches, limited editions, gift sets, bundles, and promotional activities. Ensure launch readiness, including finished goods, packaging materials, testers, display materials, and allocation plans. Manage planning parameters in ERP and demand planning systems, including lead times, MOQ, order frequency, safety stock, forecast codes, and SKU lifecycle status. Develop dashboards covering forecast accuracy, stock availability, inventory days, ageing stock, replenishment performance, supply risks, and S&OP decisions. Improve planning tools, templates, master data, and reporting automation.<br>Requirements:Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, Statistics, Operations, or a related field. Master’s degree or MBA is preferred.6–9 years of experience in demand planning, supply planning, inventory planning, replenishment, or S&OP. Experience in retail, FMCG, cosmetics, luxury goods, perfumes, fashion, or consumer goods is highly preferred. Strong knowledge of forecasting, inventory management, S&OP, replenishment, ERP systems, and planning dashboards. Strong analytical skills and ability to work with large data sets. APICS CPIM/CSCP, IBF forecasting certification, or Lean Six Sigma certification is preferred.
Position Summary<br>The Business Development Manager is responsible for driving business growth by identifying new business opportunities, acquiring new clients, and expanding the company's customer portfolio within the Kingdom of Saudi Arabia. The role focuses on promoting the company's Contact Center and Customer Experience (CX) outsourcing services, building strong relationships with prospective clients, preparing commercial proposals, negotiating contracts, and achieving sales targets.<br>The successful candidate will have a strong understanding of the Contact Center/BPO industry, the Saudi market, and enterprise sales, with the ability to convert customer needs into customized service solutions.<br>Key Responsibilities Business Development Identify, qualify, and pursue new business opportunities across the KSA market. Develop and execute strategic business development plans to achieve revenue and growth targets. Build and maintain a healthy sales pipeline through networking, referrals, market research, and lead generation. Prospect and engage decision-makers within target organizations. Client Acquisition Acquire new clients and expand the company's customer base. Conduct meetings, presentations, and product/service demonstrations to prospective clients. Understand client business challenges and recommend suitable Contact Center and Customer Experience solutions. Build long-term relationships with clients to maximize customer retention and repeat business. Sales & Commercial Activities Prepare commercial proposals, RFIs, RFPs, quotations, and service presentations. Lead contract negotiations until successful closure. Ensure all commercial agreements align with company policies and profitability objectives. Meet or exceed monthly, quarterly, and annual sales targets. Market Intelligence Monitor market trends, competitor activities, and emerging opportunities within the Contact Center and BPO industry. Analyze customer requirements and identify new service offerings that support market demand. Provide market insights and recommendations to senior management. Collaboration Coordinate with Operations, Solution Design, Finance, and Legal teams to develop tailored client solutions. Ensure smooth handover of newly acquired projects to the operations team. Support marketing initiatives, exhibitions, conferences, and networking events. Reporting Maintain accurate CRM records and sales forecasts. Prepare weekly and monthly business development reports. Report pipeline status, revenue forecasts, and business opportunities to management. Qualifications Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA or professional sales certifications are considered an advantage. Experience<br>Minimum 7 years of experience in Business Development, Sales, or Account Management. Minimum 5 years of proven experience within the Contact Center, BPO, Customer Experience (CX), or Outsourcing industry. Strong track record of acquiring new clients and achieving sales targets. Experience working in the Saudi Arabian market is highly preferred. Experience responding to RFPs and enterprise tenders is preferred.
Who Are we? Al Etihad Cooperative Insurance Company is a public joint-stock company established in the Kingdom of Saudi Arabia under a decision from the Council of Ministers and a royal decree as a cooperative insurance company. The company’s paid-up capital is 500 million Saudi Riyals. The company is an extension of United Insurance Company, which was founded in the Kingdom of Bahrain in 1983 as a foreign company to conduct insurance operations in Saudi Arabia. In 2008, the company was listed for public subscription and was registered in the Saudi Stock Exchange (Tadawul) under the symbol 8170. The company is subject to the supervision and regulation of the Saudi Insurance Authority and is licensed to operate in all types of insurance, including general insurance, medical insurance, motor insurance, and protection & savings insurance. The company’s experience and commitment to serving its customers have made United one of the pioneers in the insurance industry in the Kingdom. The company also has a wide network of offices and regional outlets to ensure proximity to its customers across the Kingdom. Additionally, the company has a dedicated team that strives to deliver the highest level of service to its clients.<br>Job Title: Bancassurance Relationship Manager <br>Qualifications and Requirements:2+ years of experience in bancassurance, insurance, Brokers Bachelor’s degree in insurance, Business Administration, Finance, Marketing, or a related field. Good understanding of bancassurance operations, partnership management, and sales processes. Knowledge of insurance products and customer relationship management practices. Good communication, presentation, and relationship-building skills. Ability to manage partnerships and support business growth initiatives. Proficiency in Microsoft Office applications and business reporting tools. Good verbal and written communication skills in both Arabic and English.<br>Key Responsibilities:Build and manage strategic relationships with banking partners to support bancassurance business growth. Coordinate with bank stakeholders and branch teams to promote insurance products and services. Support the execution of bancassurance sales strategies and partnership development initiatives. Monitor sales performance, portfolio growth, and business pipeline across assigned banking channels. Conduct product presentations, engagement sessions, and training activities for bank teams when required. Collaborate with internal departments to ensure smooth policy issuance and after-sales service delivery. Identify opportunities for cross-selling and increased insurance penetration within banking channels. Maintain effective communication with banking partners to enhance service quality and client satisfaction. Prepare business performance reports and partnership updates for management review. Ensure compliance with company policies, banking agreements, and regulatory requirements.
Job Summary The IT Manager – Infrastructure, Network & Data Center is responsible for overseeing the organization’s core IT infrastructure, including networks, servers, storage, and data center operations. This role ensures high availability, performance, security, and scalability of IT systems while aligning with business objectives. Key Responsibilities Infrastructure Management Design, implement, and maintain IT infrastructure (servers, storage, virtualization, cloud platforms). Ensure system availability, performance, and reliability through proactive monitoring and maintenance. Manage backup, disaster recovery (DR), and business continuity plans (BCP). Lead infrastructure upgrades, migrations, and optimization initiatives. Network Management Oversee LAN, WAN, Wi-Fi, and VPN infrastructure. Ensure network security, performance, and uptime. Manage firewalls, routers, switches, and load balancers. Monitor network traffic, troubleshoot issues, and implement improvements. Ensure network scalability to support business growth. Data Center Operations Manage on-premises and/or hybrid data center environments. Ensure proper power, cooling, and physical security standards. Monitor server capacity, storage utilization, and hardware lifecycle. Coordinate with vendors for hardware procurement and maintenance. Security & Compliance Implement IT security policies, standards, and best practices. Ensure compliance with relevant frameworks (ISO 27001, NIST, etc.). Manage access controls, patching, and vulnerability management. Respond to security incidents and coordinate remediation efforts. Team & Vendor Management Lead and mentor infrastructure and network teams. Manage external vendors, service providers, and SLAs. Plan and allocate resources effectively across projects and operations. Project & Strategy Develop IT infrastructure roadmaps aligned with business goals. Lead technology transformation initiatives (cloud adoption, automation). Manage budgets for infrastructure and data center operations. Required Qualifications Bachelor’s degree in IT, Computer Science, or related field (Master’s preferred).7+ years of experience in IT infrastructure and network management.3+ years in a managerial or leadership role. Technical Skills Strong knowledge of:Network technologies (TCP/IP, DNS, DHCP, routing/switching) Data center operations and architecture Virtualization (VMware, Hyper-V) Cloud platforms (Azure, AWS, or GCP) Storage systems and backup solutions Security technologies (firewalls, IDS/IPS, endpoint security) Certifications (Preferred) Cisco (CCNP/CCIE) Microsoft (Azure/Azure Architect) VMware (VCP) ITILCISSP or equivalent (for security focus) Soft Skills Strong leadership and team management Problem-solving and decision-making Communication and stakeholder management Strategic thinking and planning KPIs / Success Metrics Infrastructure uptime and availability (SLA compliance) Network performance and incident response time Security incident reduction Project delivery within scope, time, and budget Cost optimization and efficiency improvements
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<p> <strong>Overview</strong> </p> <p> </p> <p>The Pool Bar Manager is responsible for the overall management and performance of the Pool Bar, ensuring exceptional guest experiences, operational excellence, and financial success. The role oversees daily operations, leads and develops the bar team, maintains Rosewood luxury service standards, and creates memorable beverage and dining experiences for guests while maximizing revenue and profitability.</p> <p> </p> <p> <strong>Key Responsibilities</strong> </p> <p> </p> <div> <ul> <li>Oversee the daily operations of the Pool Bar, ensuring smooth, efficient, and professional service at all times.</li> <li>Lead, motivate, coach, and develop the Pool Bar team to consistently deliver exceptional guest experiences.</li> <li>Ensure all guest interactions reflect Rosewood s culture of genuine hospitality, luxury service, and personalized attention.</li> <li>Maintain the highest standards of beverage preparation, presentation, and service delivery.</li> <li>Conduct daily briefings and ensure associates are fully informed of beverage menus, promotions, VIP arrivals, and operational updates.</li> <li>Monitor guest satisfaction and promptly address guest feedback, concerns, and service recovery situations.</li> <li>Collaborate closely with Culinary and Food & Beverage teams to ensure seamless service and guest experiences.</li> <li>Develop and implement beverage promotions, seasonal offerings, and innovative guest experiences in line with Rosewood standards.</li> <li>Monitor sales performance and identify opportunities to maximize revenue and enhance profitability.</li> <li>Manage labor scheduling and manpower deployment in line with business levels and operational requirements.</li> <li>Control operating expenses, beverage costs, and inventory levels to achieve budgeted financial objectives.</li> <li>Oversee stock ordering, receiving, storage, and inventory management while minimizing wastage and variances.</li> <li>Ensure compliance with all Rosewood brand standards, operating procedures, and service protocols.</li> <li>Maintain cleanliness, organization, and presentation standards throughout the Pool Bar and surrounding service areas.</li> <li>Ensure all food safety, HACCP, hygiene, sanitation, and health and safety standards are adhered to at all times.</li> <li>Conduct regular training sessions focused on product knowledge, service excellence, upselling techniques, and operational standards.</li> <li>Monitor and evaluate team performance, providing coaching and development opportunities to support succession planning.</li> <li>Support special events, themed activations, and resort-wide promotions as required.</li> <li>Foster a positive working environment that promotes teamwork, engagement, and accountability.</li> </ul> </div> <p> </p> <p> <strong>Qualifications and Requirements</strong> </p> <p> </p> <div> <ul> <li>Diploma or Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field preferred.</li> <li>Minimum 4 6 years of Food & Beverage experience, including at least 2 years in a management or supervisory role within a luxury hotel, resort, beach club, or premium bar</li> </ul></div></div></div></div></div></div></section>
The Technical Claims Manager is responsible for overseeing the technical management of health insurance claims throughout the submission and adjudication lifecycle. The role ensures compliance with policy provisions, technical guidelines, contractual agreements, system controls, and regulatory requirements, while safeguarding the integrity of claims prior to payment. The position focuses on optimizing claims submission quality, enhancing provider compliance, ensuring adherence to NPHIES standards, and driving continuous improvement in claims processes and operational efficiency.<br>Key Accountabilities<br>Operations:▪ Manage the daily operations of the Technical Claims function, ensuring efficient and timely processing of health insurance claims.▪ Ensure compliance with policy provisions, provider agreements, internal policies, regulatory requirements, and NPHIES standards.▪ Monitor operational performance by tracking key metrics and addressing issues that impact productivity, quality, and service levels.▪ Ensure the identification and prevention of invalid, non-compliant, or duplicate claims prior to adjudication and payment.<br>Data Analysis & Control:▪ Monitor and analyze claims data to identify trends, discrepancies, and opportunities for improvement.▪ Develop and maintain controls to ensure compliance with technical claims rules, policy provisions, contractual agreements, and regulatory requirements.▪ Ensure effective monitoring and resolution of claims processing exceptions, system validation failures, and operational inconsistencies to ensure compliant and accurate claims processing. <br>Process Improvements:▪ Identify and drive opportunities to enhance claims processes, improve submission quality, and reduce operational inefficiencies.▪ Collaborate with relevant stakeholders to optimize system rules, automation, and validation controls.▪ Leverage intelligent automation (IA) and digital solutions to streamline claims workflows, reduce manual interventions, and improve processing accuracy and efficiency.▪ Support continuous improvement initiatives to enhance claims processing efficiency, accuracy, and operational performance. <br>KPI Management and Compliance:▪ Ensure all claims processing activities are completed within established KPIs while maintaining full compliance with technical and regulatory requirements.▪ Continuously monitor operational performance and identify opportunities to improve efficiency, quality, and compliance.<br>QUALIFICATIONS:<br>Bachelor’s degree in business administration, Healthcare Administration, Insurance, or a related field.▪ Proven experience in health insurance claims operations, technical claims management, or similar function within insurance or healthcare environment.▪ Strong understanding of health insurance claims lifecycle, policy interpretation, provider contracts, and technical claims rules.▪ Experience in claims submission processes, validation rules, and NPHIES transactions is highly preferred.▪ Strong proficiency in Microsoft Office applications (Excel, Power Point, Word) for reporting, analysis, and presentations.▪ Exposure to data analysis tools and AI-driven solutions to enhance operational efficiency and decision-making is an advantage.
About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy.<br>Our promise to you:We will respect and value your background and perspectives We will work together with integrity We will share our incredible pride for job, company and industry<br>What we ask of you:Bring passion to all that you do Listen, move fast and think innovatively Speak up, have ideas and share them Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 28 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.<br>Join our family today. Together, we'll make travel better..<br>About the Role As we continue our exciting growth and expansion in King Abdulaziz International Airport Jeddah we are looking for an experienced and dynamic HR Manager to join our team and be an integral part of this journey. The HR Manager will be responsible for managing the full spectrum of HR operations in Jeddah, partnering closely with business leaders and regional HR teams to build a strong people function that supports our growing operations. This is an exciting opportunity for an HR professional who wants to be part of building and shaping our growing Jeddah Team, rather than simply managing an established HR function. Key Responsibilities Lead and manage day-to-day HR operations in Jeddah, ensuring a smooth, efficient and professional HR service delivery. Partner closely with local and regional business leaders as a trusted HR Business Partner and subject matter expert. Support the growth and expansion of our Jeddah operations through effective workforce planning, talent management and HR strategy. Manage the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, development and offboarding. Work closely with Talent Acquisition teams to assess business and project requirements and recruit the right talent. Manage payroll coordination, employee absence and holiday records, ensuring accurate and timely HR administration. Maintain accurate and up-to-date employee records, contracts, personnel files and HR documentation. Ensure compliance with Saudi labour laws, regulations and company policies. Provide guidance to managers and employees on HR policies, employee relations, disciplinary matters and performance management. Conduct and support workplace investigations and ensure appropriate follow-up and implementation of outcomes. Manage disciplinary and termination processes in line with company policy and Saudi labour regulations. Build and maintain strong relationships with key government and external stakeholders, including MHRSD, GOSI, Qiwa, Jawazat, Tamheer, Hadaf and other relevant authorities. Work closely with Legal, Licensing and Government Relations teams to ensure compliance with local employment and licensing requirements. Monitor and advise the business on Saudization, Nitaqat, block visa requirements and other KSA workforce regulations. Respond to urgent HR matters and emergency situations involving employees or relevant government authorities when required. Localize global and regional HR standards, policies and procedures to ensure effective implementation in Saudi Arabia. Identify employee development and training needs and partner with Regional/HQ Learning & Development teams to design and deliver relevant programs. Identify current and future talent requirements and act as a strategic thought partner to the leadership team. Support regional and global HR projects and initiatives Provide regular HR reporting, insights and recommendations to the Regional HR leadership team. Foster an inclusive, respectful and collaborative workplace culture where employees feel valued and supported. Promote diversity, inclusion and effective collaboration across a multicultural workforce. Oversee the daily workflow of the HR function and ensure high-quality service delivery. Provide constructive and timely performance feedback and evaluations. Undertake other HR initiatives and responsibilities as directed by Regional HR. About You Bachelor's degree in Human Resources, Business Administration or a related field. A Master's degree is preferred. Minimum 6 years of solid HR experience, preferably within a sizable organization. Proven experience as an HR Manager, HR Business Partner or similar HR role. Experience within the hospitality industry, preferably in an airport, aviation, travel or service environment, is highly desirable. Strong knowledge of Saudi employment law, HR practices and government regulations. Good understanding of MHRSD, GOSI, Qiwa, Saudization/Nitaqat, Tamheer, Hadaf, Jawazat and immigration processes. Strong understanding of regional HR practices and the Saudi employment market. Experience managing a multicultural workforce and working with international stakeholders. Demonstrated ability to operate as a strategic HR Business Partner while remaining hands-on with day-to-day HR operations. Strong people management and leadership skills, with the ability to build effective and collaborative teams. Self-starter with the ability to work independently and thrive in a fast-growing and changing environment. Strong stakeholder management and relationship-building skills across all levels of the organization. Excellent problem-solving, decision-making and conflict-resolution skills. High level of confidentiality, professionalism and integrity. Excellent communication and interpersonal skills. Positive, adaptable and continuously learning, with a strong drive for excellence.<br>Why Join Us? This is an opportunity to be part of our growth story in Jeddah. As our operations continue to expand, you will have the opportunity to help build the HR function, shape the employee experience, develop local talent and work closely with leadership to establish a strong and scalable people strategy. If you are an experienced HR professional who enjoys building, influencing and making an impact in a growing organization, we would love to hear from you.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Parsons are looking for a seasoned Senior Project Manager: Station (MEP) to join their team! The Senior Project Manager: Station MEP (PMC) is a senior, client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 15 years of experience in building or rail MEP (mechanical, electrical, public health, fire & life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>What You'll Be Doing;</p><ul><li>Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders.</li><li>Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented.</li><li>Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages.</li><li>Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems.</li><li>Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements.</li><li>Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil).</li><li>Oversee requirements management and traceability, design verification and validation, and close out of design review comments.</li><li>Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages.</li><li>Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award.</li><li>Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards.</li><li>Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed.</li><li>Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors.</li><li>Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework.</li><li>Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems.</li><li>Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance.</li><li>Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors.</li><li>Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements.</li><li>Oversee completion and quality of as built documentation, O&M manuals, training materials, and handover deliverables.</li><li>Manage and track station MEP design and construction activities against the approved master schedule and key milestones.</li><li>Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs.</li><li>Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution.</li><li>Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans.</li><li>Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements.</li><li>Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits.</li><li>Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Lead and mentor a team of station MEP engineers and specialists working within the PMC team.</li><li>Promote a culture of quality, safety, and proactive risk management across all MEP related activities.</li><li>Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables.</li><li>Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Required Skills You'll Bring;</p><ul><li>Bachelor s degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master s degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification ( PMP, PRINCE2) is an advantage.</li><li>Minimum 15 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current & essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/ Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul><p></p></section>
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<p ><span >To lead the Identity & Access Management (IAM) function across Elm by defining and managing IAM strategy, governance, operational controls, and service delivery practices. The role is responsible for ensuring secure, compliant, and efficient identity governance, privileged access management, authentication services, access lifecycle management, automation, business continuity, disaster recovery readiness, and continuous improvement of IAM capabilities in alignment with Elm’s policies, cybersecurity requirements, and operational objectives.</span></p>
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</div>
<p > </p>
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<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
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<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<p ><span >1. IAM Strategy & Roadmap Management</span></p>
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<ul >
<li ><span >Develop and maintain the IAM strategy, roadmap, and operational plans in alignment with technology and cybersecurity objectives.</span></li>
<li ><span >Identify improvement opportunities across IAM, IGA, PAM, Active Directory, SSO, and MFA services.</span></li>
<li ><span >Define IAM priorities, initiatives, and performance objectives to enhance service maturity and operational effectiveness.</span></li>
<li ><span >Monitor execution of IAM plans and ensure alignment with business continuity, security, and compliance requirements.</span></li>
</ul>
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<td >
<p ><span >2. IAM Team Leadership & Capability Development</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Lead, mentor, and develop IAM team members responsible for identity governance, privileged access, Active Directory, SSO, and MFA services.</span></li>
<li ><span >Manage team performance, workload distribution, coaching, and capability development activities.</span></li>
<li ><span >Promote knowledge sharing and technical excellence across IAM operations.</span></li>
<li ><span >Support career development and capability building to strengthen IAM service delivery and reduce operational dependency risks.</span></li>
</ul>
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<tr>
<td >
<p ><span >3. Enterprise IAM Operations Management</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Manage end-to-end IAM operations including Joiner-Mover-Leaver lifecycle, provisioning, deprovisioning, access modifications, and service requests.</span></li>
<li ><span >Ensure IAM services are delivered according to agreed service levels, operational standards, and business requirements.</span></li>
<li ><span >Oversee IAM incident, problem, and change management activities to maintain service stability.</span></li>
<li ><span >Ensure IAM operations support business continuity and disaster recovery readiness requirements.</span></li>
</ul>
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<td >
<p ><span >4. IAM Governance & Access Control</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Establish and maintain IAM governance frameworks, policies, standards, and control mechanisms.</span></li>
<li ><span >Oversee role-based access control, segregation of duties, access certification, and access review processes.</span></li>
<li ><span >Ensure access rights are granted, reviewed, modified, and revoked in accordance with approved policies and procedures.</span></li>
<li ><span >Monitor IAM compliance with internal standards and recommend corrective actions where required.</span></li>
</ul>
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<tr>
<td >
<p ><span >5. Privileged Access Management</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Oversee privileged access management activities to ensure secure control of privileged identities and accounts.</span></li>
<li ><span >Apply least privilege and Zero Trust principles across privileged access practices.</span></li>
<li ><span >Monitor privileged access usage, reviews, exceptions, and remediation activities.</span></li>
<li ><span >Ensure privileged access controls are aligned with cybersecurity, audit, and compliance requirements.</span></li>
</ul>
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<td >
<p ><span >6. IAM Risk, Compliance & Audit Support</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Support IAM-related audits, regulatory assessments, and compliance requirements including NCA ECC, ISO 27001, and relevant internal controls.</span></li>
<li ><span >Identify IAM risks, control gaps, and compliance findings, and develop appropriate mitigation plans.</span></li>
<li ><span >Coordinate evidence collection and remediation activities related to IAM governance and access controls.</span></li>
<li ><span >Track IAM risk indicators and ensure timely closure of audit and compliance actions.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><span >7. IAM Automation, Integration & Modernization</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Lead IAM modernization initiatives to improve automation, integration, and operational efficiency.</span></li>
<li ><span >Automate access request workflows, provisioning, deprovisioning, certification, and approval processes where applicable.</span></li>
<li ><span >Coordinate IAM integrations with enterprise platforms, applications, directories, and authentication services.</span></li>
<li ><span >Drive continuous improvement initiatives that reduce manual effort and improve access management accuracy.</span></li>
</ul>
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</tr>
<tr>
<td >
<p ><span >8. Stakeholder, Vendor & Service Performance Management</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Coordinate with HR, Cybersecurity, Infrastructure, GRC, Audit, Application Owners, and Vendors to ensure effective IAM service delivery.</span></li>
<li ><span >Manage vendor relationships, support activities, and IAM-related service commitments.</span></li>
<li ><span >Monitor IAM KPIs, service performance, business expectations, and operational dashboards.</span></li>
<li ><span >Maintain IAM standards, policies, procedures, and operational documentation to support service consistency and governance.</span></li>
</ul>
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<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
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<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
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<p > </p>
<div align="center">
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor’s degree in IT, Computer Science, Cybersecurity or related field</span></li>
<li ><span >SailPoint, CyberArk, Microsoft Identity, CISSP, CISM or equivalent</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >8–12 years in IAM/Cybersecurity/IT Operations with 3–5 years in leadership managing IAM governance, PAM and enterprise IAM programs.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<p ><strong><span ><span > </span></span></strong></p>
<p > </p>
<p><span > </span></p>
<p > </p>
</span>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<td >
<p ><span >Backup, Storage & Data Recovery Manager </span></p>
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<td >
<p ><strong><span >Job Code</span></strong></p>
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<td colspan="2">
<p ><span >-</span></p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
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<td >
<p ><span >T1</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >Government product</span></p>
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<p ><strong><span >Division</span></strong></p>
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<td colspan="4" valign="top">
<p ><span >Technology Division</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >IT Infrastructure</span></p>
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<td colspan="2">
<p ><strong><span >Unit</span></strong></p>
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<td colspan="3">
<p ><span >-</span></p>
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<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
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<p > </p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><span >The role exists to provide technical leadership for the development, operation, governance, and continuous improvement of Elm’s backup, data recovery, storage, and file services environments. The role ensures the stability, resilience, and reliability of critical infrastructure services by strengthening backup and recovery capabilities, safeguarding data, improving operational governance, supporting disaster recovery readiness, and reducing operational risks associated with limited specialized resources, in alignment with Elm’s policies, procedures, information security standards, and business continuity objectives.</span></p>
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<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><span >1. Backup & Data Recovery Leadership</span></p>
</td>
<td valign="top">
<p ><span >• Lead the technical planning, operation, and enhancement of backup and data recovery services across critical infrastructure environments.</span></p>
<p ><span >• Ensure backup and recovery activities are aligned with business continuity, data protection, and operational resilience requirements.</span></p>
<p ><span >• Drive improvements that strengthen backup reliability, service continuity, and recoverability of critical systems and data.</span></p>
</td>
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<td >
<p ><span >2. Storage & File Services Operations</span></p>
</td>
<td valign="top">
<p ><span >• Lead the technical operation and support of storage platforms, file services, and related infrastructure components.</span></p>
<p ><span >• Ensure reliable availability, performance, capacity, and security of storage and file services across production environments.</span></p>
<p ><span >• Monitor storage utilization, growth trends, service health, and operational risks to support proactive planning and issue prevention.</span></p>
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<td >
<p ><span >3. Disaster Recovery Readiness</span></p>
</td>
<td valign="top">
<p ><span >• Lead technical activities related to disaster recovery readiness for backup, storage, and critical infrastructure services.</span></p>
<p ><span >• Plan and support disaster recovery tests to validate recovery procedures, infrastructure dependencies, and service restoration capabilities.</span></p>
<p ><span >• Identify recovery gaps and recommend corrective actions to improve recovery readiness and reduce business continuity risks.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >4. Infrastructure Governance & Operational Control</span></p>
</td>
<td valign="top">
<p ><span >• Develop and maintain operational controls, procedures, standards, and documentation for backup, recovery, storage, and file services.</span></p>
<p ><span >• Improve governance over backup and storage operations through clear responsibilities, reporting, control checks, and escalation paths.</span></p>
<p ><span >• Ensure operational activities are executed in a controlled and consistent manner according to approved processes and standards.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >5. Service Stability & Performance Management</span></p>
</td>
<td valign="top">
<p ><span >• Monitor the stability, performance, and availability of backup, storage, recovery, and file services to prevent service disruption.</span></p>
<p ><span >• Analyze incidents, service degradation, recurring failures, and capacity-related issues to identify root causes and improvement actions.</span></p>
<p ><span >• Coordinate with infrastructure, application, database, and operations teams to resolve service-impacting issues efficiently.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >6. Platform Development & Improvement Initiatives</span></p>
</td>
<td valign="top">
<p ><span >• Lead technical workstreams and initiatives aimed at modernizing and improving backup, recovery, storage, and file services capabilities.</span></p>
<p ><span >• Assess requirements for new and existing systems to ensure appropriate backup, storage, recovery, and data protection coverage.</span></p>
<p ><span >• Contribute to technology refreshes, upgrades, baseline builds, health checks, and platform improvement activities.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >7. Risk Management & Data Protection</span></p>
</td>
<td valign="top">
<p ><span >• Identify and assess operational risks related to data loss, backup failure, storage capacity, recovery delays, and service unavailability.</span></p>
<p ><span >• Implement and recommend controls to protect data, reduce infrastructure risk, and strengthen recovery capabilities.</span></p>
<p ><span >• Ensure backup, storage, and file services support confidentiality, integrity, availability, and retention requirements.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >8. Technical Advisory & Stakeholder Coordination</span></p>
</td>
<td valign="top">
<p ><span >• Provide expert technical guidance to internal teams on backup, restore, storage, file services, and disaster recovery matters.</span></p>
<p ><span >• Coordinate with infrastructure, cybersecurity, database, application, service management, and business continuity stakeholders to support service needs.</span></p>
<p ><span >• Prepare technical reports, status updates, capacity insights, recovery readiness summaries, and operational recommendations for stakeholders.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p>
</td>
</tr>
<tr>
<td >
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p><span > </span></p>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional<br>qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Cybersecurity, or a related field.</span></p>
<p ><span >• Relevant professional certifications in backup technologies, storage platforms, disaster recovery, cloud infrastructure, IT service management, or information security are preferred.</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of<br>Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 7–10 years of relevant experience in IT infrastructure, backup and recovery, storage administration, file services, disaster recovery, or related technology operations.</span></p>
<p ><span >• Experience leading technical workstreams or providing senior technical guidance for backup, storage, recovery, and infrastructure service continuity.</span></p>
<p ><span >• Experience in managing critical infrastructure services, data protection controls, capacity planning, incident resolution, service monitoring, and operational governance.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
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<tr>
<td colspan="3">
<p ><strong><span >VERSION TRACKING</span></strong></p>
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</tr>
<tr>
<td >
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td >
<p ><strong><span >Name</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p > </p>
</td>
<td >
<p ><strong><span >Signature</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p > </p>
</td>
<td >
<p ><strong><span >Date</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
We are looking for an experienced Regional Sales Manager to drive sales growth, lead regional sales teams, and achieve business targets across the region. The ideal candidate has a strong background in the QSR industry, proven leadership skills, and a track record of delivering commercial results.<br>Key Responsibilities:1- Develop and execute regional sales strategies aligned with business objectives and growth plans.2- Identify new business opportunities and maximize sales across existing and emerging channels.3- Lead, coach, and develop regional sales teams to achieve and exceed sales targets.4- Build and maintain strong relationships with key customers, channel partners, and stakeholders.5- Monitor market trends, competitor activities, and customer insights to identify growth opportunities.6- Analyze sales data and KPIs to optimize performance and support business decisions.7- Collaborate with Marketing, Operations, and cross-functional teams to maximize business performance.8- Prepare sales forecasts, reports, and performance updates for senior management.9- Ensure compliance with company policies, governance standards, and operational procedures.10- Drive continuous improvement initiatives to enhance sales effectiveness and customer satisfaction.<br>Qualifications:<br>Bachelor’s degree in Marketing, Sales, Statistics, or a related field. Minimum 10 years of sales experience, including at least 3 years of leadership experience managing sales teams. Strong experience in the QSR industry is mandatory. Proven experience in sales strategy, business development, and regional sales management. Strong commercial acumen with a track record of achieving sales and revenue growth targets. Excellent leadership, communication, negotiation, and stakeholder management skills. Strong analytical and problem-solving capabilities. Professional certifications in Sales or Commercial Management are a plus.