Operation Manager Jobs in Saudi

HR Operations Manager<br>About us With our roots going back over (50) years, we are one of the oldest and fastest growing Saudi-based company that offers a diversified portfolio of products and services including infrastructure solutions on D&B and EPC basis, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies. Recently we are experiencing a rapid growth and expansion locally and regionally; accordingly, we are looking for leaders who have big ideas that can embrace our vision to meet a variety of infrastructure needs all over the MENA region with three main business segment- infrastructure solutions, development and co-investment in real estate and renewable s, and manufacturing of renewable technologies.<br>Job Summary The HR Operations Manager is responsible for leading and managing all HR operational activities, ensuring compliance with Saudi Labor Law, company policies, and regulatory requirements. The role oversees employee lifecycle processes, government relations coordination, HR systems, payroll coordination, benefits administration, and HR compliance while driving operational excellence and continuous improvement. The successful candidate will possess extensive experience in Saudi HR operations, with strong expertise in government platforms such as Qiwa, Mudad, GOSI, Muqeem, Absher Business, and other relevant Ministry of Human Resources and Social Development (MHRSD) systems. The role requires a proactive leader capable of leading HR operations within a dynamic construction environment while ensuring operational excellence, regulatory compliance, and a superior employee experience.<br>Job Relations Internal – HR Department / Legal Department / All departments External – Governmental Sector / Benefits Providers/ Agencies.<br>Department Human Resources<br>Gender Male / Female<br>Report to Human Resources Manager<br>Employment Type Full-time<br><br>Job Functions Shared Services<br><br>Main Duties & Responsibilities:Lead and manage all HR operational functions across the organization. Ensure compliance with Saudi Labor Law and company HR policies. Manage the complete employee lifecycle, including onboarding, transfers, promotions, contract renewals, and offboarding. Administer HR operations through Saudi government platforms, including Qiwa, Mudad, GOSI, Muqeem, Absher Business, and other relevant portals. Monitor Saudization (Nitaqat) compliance and workforce localization requirements. Coordinate with Government Relations (PRO) on work permits, Iqama renewals, visas, and regulatory documentation. Oversee payroll preparation and ensure compliance with the Wage Protection System (WPS). Manage employee medical insurance, GOSI registrations, and benefits administration. Maintain accurate employee records and ensure data integrity within the HRIS. Develop, review, and implement HR operational policies and standard operating procedures. Lead employee relations initiatives and provide guidance on HR policies, disciplinary actions, grievances, and workplace issues. Prepare HR operational reports, dashboards, and workforce analytics for management. Conduct periodic HR compliance audits and implement corrective actions where required. Identify opportunities to automate and improve HR processes and systems. Lead and develop the HR Operations team to ensure high levels of performance and service delivery. Collaborate with Finance, Legal, IT, and other departments to ensure seamless HR operations. Ensure timely processing of employee requests and HR transactions in line with service level agreements (SLAs). Support internal and external audits by maintaining accurate HR documentation and records. Monitor HR operational KPIs and recommend continuous improvement initiatives. Foster a culture of operational excellence, compliance, accountability, and employee engagement.<br>Requirements Bachelor's Degree in Human Resources Management (Mandatory). Master's Degree in Human Resources, Business Administration, or Organizational Management (Preferred). Must hold one or more from: SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP), HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR), CIPD Level 5 or Level 7, Certified Payroll Professional (CPP), HR Analytics or HRIS Certification, or any equivalent certificates Excellent in Arabic language is mandatory with strong English working proficiency. Saudi Nationality is a must.5–7 years of progressive experience in HR Operations, with minimum 3 years in a supervisory HR role. Previous experience within construction, EPC, engineering, infrastructure, or industrial sectors is highly preferred. Extensive hands-on experience managing Saudi HR government platforms. Experience in payroll coordination, employee administration, and HR compliance. Strong hands-on: Qiwa, Mudad, GOSI (General Organization for Social Insurance), Muqeem, Absher Business, Ministry of Human Resources (MHRSD) platforms, Ministry of Interior services, Chamber of Commerce platforms, Any other applicable government portals Strong understanding of Saudization requirements and workforce localization regulations. Excellent using Microsoft Office suite. Experience with Microsoft Dynamics 365 HR or other enterprise HRIS/ERP platforms is preferred.

General Summary<br><br>About the Role / Project scope<br><br>The Programs Manager plays a critical role in the development, implementation, and continuous evolution of Qiddiya Real Estate Learn Lab (QREL)'s Learning Programs aimed at Sales & Leasing professionals. QREL is designed to establish a consistent, scalable, and industry-leading approach to capability development across Residential, Retail, Office, Land, and broker partner channels, supporting Qiddiya's strategic ambition to become a benchmark for real estate learning excellence.<br><br>Reporting to the Senior Manager, the Programs Manager is responsible for overseeing the end-to-end lifecycle of digital learning programs, including curriculum design, content development, development of learner journeys, quality assurance, stakeholder engagement, learning operations, and continuous improvement. The role ensures that all learning programs are aligned with business priorities, industry best practices, regulatory requirements, and evolving market and QIC needs.<br><br>Working closely with business stakeholders, subject matter experts, instructional designers, Digital Systems and Learning Experience teams, and external partners, the Programs Manager leads the creation and delivery of engaging, bilingual, high-quality learning experiences that build knowledge, skills, and commercial excellence across the sales and leasing teams. This includes managing a team of course developers and the development of role-based learning pathways, digital learning content, assessments, learner adoption initiatives, and performance measurement frameworks that link learning outcomes to business objectives.<br><br>The role is also responsible for establishing and maintaining governance, standards, and operational processes that support the successful delivery, scalability and sustainability of QREL, ensuring a seamless learner experience while driving measurable impact on capability development, operational excellence, and organizational performance.<br><br>This position contributes to the long-term vision of growing QREL into a world-class learning hub that supports both internal teams and external partners in the future, reinforces Qiddiya's commercial objectives, and positions the organization as a leader in real estate capability development.<br><br>Key Responsibilities<br><br> Strategic Responsibilities<br><br>QREL Strategy, Governance & Learning Portfolio Management<br><br>Support the Senior Manager in the implementation and continuous evolution of Qiddiya Real Estate Learn Lab (QREL), ensuring alignment with Sales & Leasing business objectives and capability development priorities Manage the QREL digital learning portfolio and curriculum, including Foundation, Specialization, and Mastery learning journeys, ensuring learning pathways remain aligned with Qiddiya and Business Unit requirements Manage the development, maintenance, and continuous enhancement of curricula, learning pathways, and competency frameworks, ensuring alignment with business priorities, industry best practices, and market trends Establish and maintain governance frameworks, standards, processes, and quality controls across learning content, programs, and learning operations Support the development and implementation of annual and quarterly learning roadmaps, content release plans, and program priorities<br><br>Stakeholder Management & Business Partnership<br><br>Partner with key stakeholders to align learning solutions with business needs and priorities Collaborate with internal and external subject matter experts to ensure content accuracy, relevance, and alignment with business requirements Manage stakeholder engagement, content reviews, approvals, and program communications<br><br>Innovation & Learning Excellence<br><br>Drive adoption of innovative learning technologies, AI-enabled solutions, and industry best practices Promote innovation and best practices across instructional design, digital learning, and learner experience Operational Responsibilities<br><br>Program Management, Content Governance & Quality Assurance<br><br>Manage end-to-end learning program development and delivery, including quarterly delivery plans, course roadmaps, stakeholder communications, and course-level templates and trackers Ensure programs and content are delivered on time and aligned with business objectives and organizational standards Oversee content review, validation, approval, and quality assurance processes Manage the content lifecycle, including updates, version control, change management, archival, and retirement Manage relationships with external vendors, consultants, and learning partners<br><br>Assessment & Evaluation<br><br>Oversee the development and implementation of assessments, learning activities, and evaluation methods that measure knowledge acquisition and application Analyze learner performance, assessment results, and feedback to evaluate program effectiveness and inform content and curriculum enhancements<br><br>Learning Operations, Performance & Operational Excellence<br><br>Collaborate with Digital Systems and Learning Experience teams to ensure effective learning delivery and a seamless learner experience Manage learning operations, performance reporting, and dashboards to support decision-making and program governance Maintain governance documentation, operational procedures, and frameworks that support compliance and scalable program delivery People Responsibilities<br><br>Team Leadership & Development<br><br>Lead and develop team members, fostering a culture of collaboration, accountability, and continuous improvement Set priorities, allocate work, monitor performance, provide coaching, and build capability across learning and program management disciplines Promote knowledge sharing, continuous learning, and adoption of best practices across the team<br><br>Resource & Budget Management<br><br>Support the management of budgets, resources, vendors, and operational expenditures Monitor resource utilization and capacity planning across programs and initiatives Contribute to vendor selection, procurement, business case development, and contract management activities<br><br>Skills & Attributes Required / Desired<br><br>Required:<br><br> Digital Curriculum Development & Learning Pathway Design: Ability to design, structure, and maintain role-based digital curricula, learning pathways, competency frameworks, and learning journeys aligned to business objectives Instructional Design & Adult Learning Principles : Strong understanding of instructional design methodologies, learner engagement strategies, assessment design, e-learning and adult learning best practices Digital Learning Technologies & Authoring Tools: Hands-on experience with digital learning platforms and content authoring tools such as Articulate 360 (Rise and Storyline), Vyond, AI-enabled content creation tools, LMS/LXP platforms, and SCORM-based deployment Program Planning & Delivery Management: Strong capability in planning, prioritization, scheduling, risk management, dependency tracking, and managing multiple learning initiatives through to completion Assessment, Evaluation & Learning Analytics: Ability to develop and evaluate assessments, analyze learner performance and engagement data, and translate insights into actionable improvements Stakeholder, SME & Vendor Management: Proven ability to collaborate with business leaders, subject matter experts, external partners, and vendors to deliver high-quality learning solutions Project Management, Communication & Organizational Skills: Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities while maintaining high standards of delivery and execution<br><br>Preferred:<br><br> Industry Experience: Experience within the real estate sector is preferred, and knowledge of the GCC real estate market, particularly Saudi Arabia, is highly desirable Learning Content Governance, Quality Assurance & Version Control: Experience establishing and managing quality assurance processes, content reviews, approvals, version control, content lifecycle management, and governance frameworks<br><br>Requirements<br><br>Preferred Background and Experience<br><br> Bachelor's degree or equivalent in Learning & Development, Education, Instructional Design, Real Estate Management, Business Administration, or a related field Minimum 8 years of experience in digital curriculum development, instructional design, digital learning and content development operations, or education, including at least 3 years in a management or leadership role Demonstrated experience developing and managing learning curricula, competency frameworks, learning pathways, course outlines, lesson plans, assessments, and supporting learning materials Experience working with learning management systems (LMS/LXP), e-learning platforms, and digital learning technologies, including content authoring, deployment, learner administration, and reporting Proven track record of successfully delivering digital learning programs and managing the full content lifecycle, from design and development through deployment, maintenance, quality assurance, and continuous enhancement Experience establishing content governance, quality assurance processes, version control, and learning evaluation frameworks Strong understanding of adult learning principles, instructional design methodologies, learner engagement strategies, and assessment best practices Experience working with Subject Matter Experts (SMEs), business stakeholders, and external partners to develop and deliver high-quality learning solutions aligned with business needs Experience managing multiple priorities, projects, and delivery timelines simultaneously, supported by strong planning, organizational, and project management skills Excellent verbal, written, presentation, and stakeholder management skills, with the ability to influence and communicate effectively across all levels of the organization Experience within the real estate sector is preferred, particularly supporting Sales and Leasing, customer-facing, or commercial teams

Qiddiya Investment Company is seeking a dedicated and experienced Senior Manager - Commercial to join our team, where you will play a pivotal role in driving our commercial initiatives. This position requires a strategic thinker with exceptional leadership abilities, as you will oversee commercial operations for large-scale projects and ensure they align with the company's overarching goals.<br><br>About The Role<br><br>The Senior Manager - Commercial will lead commercial management activities across major infrastructure projects, including procurement, contract management, cost control, financial reporting, forecasting, and risk management. The role requires strong commercial acumen, stakeholder management skills, and extensive experience managing large-scale construction and infrastructure contracts throughout the full project lifecycle.<br><br>Applications close on 26th July 2026.<br><br>Responsibilities<br><br>Lead commercial, procurement, and contract management activities across major infrastructure projects Develop and implement procurement and contracting strategies Oversee project budgets, cost forecasts, cash flow management, and financial reporting Manage contract administration, change management, and claims processes Support commercial negotiations and dispute resolution activities Drive risk management initiatives and monitor commercial performance Collaborate closely with project controls, finance, procurement, and project delivery teams Lead stakeholder engagement with consultants, contractors, and internal business functions Mentor and develop commercial team members while promoting best practices and continuous improvement<br><br>Requirements<br><br>Bachelor's degree in Quantity Surveying, Commercial Management, Construction Management, Cost Engineering, Civil Engineering, or a related discipline10 - 15 years' of commercial management experience within major infrastructure or construction projects Strong experience across pre-contract and post-contract commercial activities Proven expertise in procurement, contract administration, cost management, forecasting, and reporting Extensive knowledge of FIDIC contracts, claims management, and commercial best practices Experience working within complex, multi-stakeholder project environments Previous experience in Saudi Arabia or the Middle East is highly desirable Strong analytical, negotiation, and stakeholder management skills Experience using commercial and reporting systems such as Power BI, PRISM, SAP, Cost X, or similar platforms<br><br>Preferred Qualifications:<br><br> MRICS / FRICS MCIOB / FCIOB MCIArb / FCIArb

???? We’re Hiring: Associate Business Manager (Partner Sales & Customer Success)???? Location: Jeddah, Saudi Arabia???? Experience: 2 – 8 Years???? Focus: Partner Enablement, Channel Sales, & Customer Success<br>Are you an expert at building channel ecosystems and helping MSMEs scale? We are looking for an experienced Associate Business Manager (ABM) to join an IT Software company in Jeddah. In this dual-impact role, you will onboard and empower new partners, guide them toward operational independence, and engage directly with customers to drive deep product adoption.<br>???? What You Will Own Partner Onboarding & Scale: Onboard 3–4 new partners monthly. Support their hiring, training, and strategic growth until they can operate independently and transition smoothly to our Core Sales teams. Early Wins & Enablement: Guide partners through lead generation and positioning. Participate in joint customer meetings to secure at least 4 assisted closures, building partner confidence and capability. Customer Engagement & Adoption: Work alongside partners to analyze customer workflows, map requirements to the organisation's capabilities, and drive deeper product utilization. Advocacy: Build strong customer relationships that yield organic referrals, and document impactful success stories (before-and-after business scenarios).<br>????️ What We Are Looking For Experience: 2–8 years in channel sales, partner management, or customer success. SME Ecosystem Insights: Strong understanding of B2B purchasing behavior, SME operations, and tailoring solutions to MSME needs. Sales & Strategy Prowess: Proven track record in proactive lead generation, stakeholder management, and objection handling. Core Skills: Solid accounting knowledge, proficiency in MS Office, and exceptional communication skills.<br>???? Why Join the Organisation? Act as a consultant, mentor, and business strategist. You will directly impact the digital transformation of Saudi Arabia's vibrant SME sector.<br>???? How to Apply: Send your resume to [nivedita.biswas@wowjobs.biz] with the subject line "ABM - Partner Sales (Jeddah)".

Company Description أعمال المسبح التجارية is a Saudi establishment founded in 2018, specializing in the manufacturing of safety products for swimming pools, fountains, and waterfalls. The company focuses on transparent safety solutions made from stainless steel and clear acrylic fiber materials. With an emphasis on quality, durability, and aesthetic design, أعمال المسبح التجارية serves residential, commercial, and recreational facilities. The organization is growing within the local market and offers opportunities to contribute to innovative water-feature safety solutions.<br>Role Description The Sales Marketing Manager is a full-time, on-site role based in Riyadh. This role is responsible for developing and implementing sales and marketing strategies to increase brand awareness, generate leads, and drive revenue growth for pool, fountain, and waterfall safety products. Day-to-day tasks include managing sales pipelines, identifying new business opportunities, building and maintaining client relationships, and preparing proposals and presentations. The Sales Marketing Manager also plans and executes marketing campaigns, oversees social media and digital presence, coordinates participation in industry events, and analyzes market trends and performance metrics. Collaboration with production and operations teams to align customer requirements with product capabilities is an essential part of the role.<br>Qualifications<br> Demonstrated skills in sales planning, account management, and client relationship building. Experience in marketing strategy development, campaign management, and brand positioning. Ability to conduct market research, analyze data, and translate insights into actionable sales and marketing plans. Strong communication, negotiation, and presentation skills in English; Arabic proficiency is highly beneficial. Background in construction, manufacturing, or building materials sectors is an advantage, especially related to pools or water features. Proven ability to work on-site, coordinate with cross-functional teams, and manage multiple projects and deadlines. Bachelor’s degree in Marketing, Business Administration, or a related field preferred. Proficiency with CRM systems and basic digital marketing tools and platforms.

Job Purpose The Procurement Manager plays a pivotal role in managing the end-to-end sourcing, purchasing, and supplier management processes. This role ensures that the organization secures the best value, quality, and service from suppliers while maintaining compliance with company standards and policies. The Procurement Manager drives cost efficiency, strengthens supplier relationships, and contributes to the organization’s long-term strategic growth.<br>Key Responsibilities Develop and implement procurement strategies aligned with company objectives and operational needs. Manage the full procurement cycle: supplier identification, evaluation, negotiation, contracting, and performance monitoring. Establish and maintain strong relationships with vendors and strategic partners to ensure consistent quality and reliability. Lead supplier negotiations to optimize pricing, terms, and service delivery while ensuring compliance with contractual obligations. Collaborate cross-functionally with Finance, Operations, Supply Chain, and other departments to forecast demand and align procurement activities. Monitor and analyze market trends to identify potential risks and opportunities in sourcing. Implement cost-saving initiatives without compromising quality or service. Develop and enforce procurement policies, procedures, and compliance with local and international regulations. Oversee vendor performance evaluation, corrective action plans, and continuous improvement initiatives. Manage and mentor the procurement team to build organizational capability and ensure operational excellence.<br>Qualifications & Experience Bachelor’s degree in Supply Chain Management, Business Administration, Finance, or a related field (Master’s degree or professional certification such as CIPS is preferred). Minimum 7–10 years of progressive experience in procurement, with at least 3 years in a managerial role. Proven expertise in contract management, negotiation, and supplier relationship management. Strong financial acumen with the ability to analyze data, budgets, and cost structures. Experience within retail, luxury goods, FMCG, or a multinational environment is highly desirable. Knowledge of ERP systems and procurement software tools. Excellent communication, leadership, and stakeholder management skills.

Hyatt Regency Riyadh Olaya is seeking an ambitious and results-driven Sales Manager to join our commercial team. If you have a passion for hospitality, building strong client relationships, and driving revenue growth, we invite you to be part of our dynamic team. About the Role As a Sales Manager, you will be responsible for generating business opportunities, developing strategic partnerships, and achieving revenue targets across key market segments. You will play a vital role in positioning Hyatt Regency Riyadh Olaya as the preferred destination for corporate, leisure, and group business.<br>Key Responsibilities Develop and execute sales strategies to achieve hotel revenue goals. Identify and secure new business opportunities within assigned market segments. Build and maintain strong relationships with corporate accounts, travel agencies, and key decision-makers. Conduct sales calls, client meetings, and hotel site inspections. Negotiate contracts and maximize revenue opportunities. Monitor market trends and competitor activities. Collaborate with Revenue, Marketing, and Operations teams to deliver exceptional guest experiences. Maintain accurate sales reports, forecasts, and account plans.<br>Qualifications✅ Saudi National (Required) ✅ Previous experience in hotel sales, preferably within an international hotel brand ✅ Strong communication, negotiation, and presentation skills ✅ Proven track record of achieving sales targets ✅ Ability to build and maintain client relationships ✅ Strong organizational and time-management skills ✅ Proficiency in English ✅ Knowledge of the Riyadh market<br>What We Offer Competitive salary and benefits package Career development opportunities within Hyatt Hotels Corporation Learning and leadership development programs A collaborative and supportive work environment The opportunity to be part of one of Riyadh's leading luxury hotels Apply Now<br>Ready to take your hospitality sales career to the next level?<br>Join Hyatt Regency Riyadh Olaya and help us create unforgettable experiences while driving business success.

Company Description Maraa Dyala Trading Co. is a growing trading company based in Jeddah, focused on delivering high-quality products and reliable services to a diverse customer base. The organization emphasizes strong customer relationships, efficient operations, and ethical business practices. Team members are encouraged to contribute ideas that improve sales performance and customer satisfaction. The company offers opportunities for professional development and advancement for individuals who are results-driven and collaborative.<br>Role Description The Sales Manager is a full-time, on-site role located in Jeddah, responsible for leading and managing the sales team to achieve revenue and growth targets. Day-to-day tasks include setting sales objectives, monitoring performance, and providing coaching and guidance to sales representatives. The role involves developing and implementing sales strategies, identifying new business opportunities, and maintaining strong relationships with key customers and partners. The Sales Manager will oversee sales pipeline management, prepare sales forecasts and reports, and collaborate with other departments to support pricing, promotions, and customer service initiatives. This role also includes conducting market analysis, attending client meetings, and ensuring that sales processes align with company policies and goals.<br>Qualifications<br> Demonstrated experience in sales management, including setting targets, leading teams, and driving revenue growth. Strong skills in customer relationship management, negotiation, and closing deals. Ability to analyze market trends, develop sales strategies, and manage sales pipelines effectively. Excellent communication, presentation, and interpersonal skills, with the ability to work with diverse stakeholders. Proficiency in using CRM systems and basic office software (e.g., spreadsheets, presentations, email). Proven organizational and time-management abilities, with attention to detail and follow-through. Bachelor’s degree in Business, Marketing, or a related field is preferred; equivalent experience will be considered. Experience in trading, distribution, or a related industry in the region is an advantage. Ability to work on-site in Jeddah and adapt to a fast-paced, performance

Company Description OFL INTERNATIONAL SHIPPING LLC is a logistics and shipping company focused on providing reliable, cost-effective freight and transport solutions for regional and international clients. The organization works with businesses across multiple sectors to coordinate shipments, manage documentation, and ensure timely delivery of goods. Team members collaborate closely with clients and partners to support smooth end-to-end shipping operations. The company values efficiency, customer service, and long-term business relationships, offering opportunities for growth in a dynamic, fast-paced environment.<br>Role Description The Sales Manager is a full-time, on-site role based in Jiddah, responsible for driving revenue growth and expanding the company’s customer base. This role involves identifying and pursuing new business opportunities, developing and maintaining relationships with existing clients, and presenting shipping and logistics solutions tailored to customer needs. The Sales Manager will prepare and negotiate proposals and contracts, track sales performance, and collaborate with operations and customer service teams to ensure accurate pricing and smooth service delivery. Daily tasks include managing a sales pipeline, conducting market research, reporting on sales activities, and supporting strategic planning to meet targets and improve market presence.<br>Qualifications<br> Demonstrated experience in sales, preferably within logistics, freight forwarding, or related shipping industries. Strong client relationship management and negotiation skills, with the ability to close deals and manage key accounts. Solid understanding of shipping processes, documentation, and international trade practices (experience in Jiddah or regional markets is an advantage). Excellent communication and presentation skills in English; additional language skills are beneficial. Proven ability to analyze market trends, develop sales strategies, and work toward clear performance targets. Comfort working in a fast-paced, on-site environment and collaborating with cross-functional teams. Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience. Proficiency with CRM tools and basic office software for managing sales activities and reporting.

JOB TITLEStore Manager | MAF Retail | Supermarket Madina<br>ROLE SUMMARYThe Store Manager – Supermarket is responsible for ensuring a seamless delivery of service within the assigned supermarket, as well as driving the supermarket’s operations to ensure maximum sales, maximum profitability, optimum stock management, increase in customer satisfaction and continued business growth. The role holder is also responsible for overseeing and implementing action plans for improvement.<br>ROLE PROFILEEnsure implementation of MAF Retail’s supermarket plans in line with the supermarket strategies and procedures in collaboration with the Head Office and Corporate Office Apply qualitative and quantitative analysis to measure and evaluate commercial performance, and provide recommendations to increase profitability and sales turnover Maximize sales and profitability by controlling costs within the budgetary guidelines Review and analyze stock and sales reports and implement corrective action to be taken if necessary Initiate and ensure application of comparative studies between departments that can contribute to the efficiency of the commercial performance Coordinate regularly with Department Heads to ensure effective stock management (stock value, out of stock, orders and timely merchandise deliveries) Supervise the ongoing service and maintenance of the supermarket’s assets Oversee the enhancement of hygiene standards and the supermarkets safety and security<br>REQUIREMENTSBachelor’s Degree in Business Administration5+ years relevant experience in a similar role Experience in Retail is a must Excellent interpersonal and communication skills Strong people and negotiation skills - capable to easily build relationships across all levels<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Salla is one of the fastest-growing e-commerce platforms in the MENA region, delivering innovative technology solutions that empower businesses to scale rapidly. As we continue to expand, we are seeking a Category Manager Mahally. As Category Manager, you own what gets featured, analyze what's selling, curate the best products, build the lists for every major campaign, and work with marketing and growth teams closely on campaigns. Your decisions directly impact GMV.</p><p>You Will:</p><ul><li>Build product lists for Ramadan, White Friday, National Day, Eids, Back to School, seasonal campaigns</li><li>Curate top-performing products from Salla merchants to feature</li><li>Spot winning products and merchants, improve listing health overall</li><li>Coordinate with marketing &amp; growth to push campaigns</li><li>Analyze category performance, identify trends, opportunities, gaps</li><li>Monitor competitor marketplaces and adapt strategy</li><li>Own key traffic drivers for your category (Search, Email, SEO, Affiliates)</li><li>Work with CRM team on email segmentation, targeting, product lists.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3+ years in category management or marketplace operations on large-scale eCommerce platforms, with a proven ability to drive category performance and GMV growth.</li><li>SKU Management: Experience managing 50,000+ SKUs, including curating top-performing products, maintaining listing quality, and optimizing product visibility for campaigns.</li><li>Data &amp; Analytics: Proficiency in SQL for extracting and analyzing your own data, with experience using analytics/BI tools such as Metabase, Looker, or equivalent. Able to generate insights to inform category decisions.</li><li>Traffic &amp; Marketing: Demonstrated knowledge of key traffic-driving mechanisms, including Search, Email, SEO, and Affiliates, and ability to coordinate campaigns with marketing and growth teams to maximize engagement and GMV.</li><li>Consumer &amp; Market Insight: Strong understanding of consumer behavior and market dynamics, with the ability to analyze category performance, identify trends, opportunities, and gaps, and adapt strategies based on competitor activity.</li><li>Language: Proficiency in both Arabic and English, spoken and written.</li></ul><p></p></section>

???? We’re Hiring: Associate Business Manager (Partner Sales & Customer Success)???? Location: Jeddah, Saudi Arabia???? Experience: 2 – 8 Years???? Focus: Partner Enablement, Channel Sales, & Customer Success<br>Are you an expert at building channel ecosystems and helping MSMEs scale? We are looking for an experienced Associate Business Manager (ABM) to join an IT Software company in Jeddah. In this dual-impact role, you will onboard and empower new partners, guide them toward operational independence, and engage directly with customers to drive deep product adoption.<br>???? What You Will Own Partner Onboarding & Scale: Onboard 3–4 new partners monthly. Support their hiring, training, and strategic growth until they can operate independently and transition smoothly to our Core Sales teams. Early Wins & Enablement: Guide partners through lead generation and positioning. Participate in joint customer meetings to secure at least 4 assisted closures, building partner confidence and capability. Customer Engagement & Adoption: Work alongside partners to analyze customer workflows, map requirements to the organisation's capabilities, and drive deeper product utilization. Advocacy: Build strong customer relationships that yield organic referrals, and document impactful success stories (before-and-after business scenarios).<br>????️ What We Are Looking For Experience: 2–8 years in channel sales, partner management, or customer success. SME Ecosystem Insights: Strong understanding of B2B purchasing behavior, SME operations, and tailoring solutions to MSME needs. Sales & Strategy Prowess: Proven track record in proactive lead generation, stakeholder management, and objection handling. Core Skills: Solid accounting knowledge, proficiency in MS Office, and exceptional communication skills.<br>???? Why Join the Organisation? Act as a consultant, mentor, and business strategist. You will directly impact the digital transformation of Saudi Arabia's vibrant SME sector.<br>???? How to Apply: Send your resume to [nivedita.biswas@wowjobs.biz] with the subject line "ABM - Partner Sales (Jeddah)".

???? We’re Hiring: Associate Business Manager (Partner Sales & Customer Success)???? Location: Jeddah, Saudi Arabia???? Experience: 2 – 8 Years???? Focus: Partner Enablement, Channel Sales, & Customer Success<br>Are you an expert at building channel ecosystems and helping MSMEs scale? We are looking for an experienced Associate Business Manager (ABM) to join an IT Software company in Jeddah. In this dual-impact role, you will onboard and empower new partners, guide them toward operational independence, and engage directly with customers to drive deep product adoption.<br>???? What You Will Own Partner Onboarding & Scale: Onboard 3–4 new partners monthly. Support their hiring, training, and strategic growth until they can operate independently and transition smoothly to our Core Sales teams. Early Wins & Enablement: Guide partners through lead generation and positioning. Participate in joint customer meetings to secure at least 4 assisted closures, building partner confidence and capability. Customer Engagement & Adoption: Work alongside partners to analyze customer workflows, map requirements to the organisation's capabilities, and drive deeper product utilization. Advocacy: Build strong customer relationships that yield organic referrals, and document impactful success stories (before-and-after business scenarios).<br>????️ What We Are Looking For Experience: 2–8 years in channel sales, partner management, or customer success. SME Ecosystem Insights: Strong understanding of B2B purchasing behavior, SME operations, and tailoring solutions to MSME needs. Sales & Strategy Prowess: Proven track record in proactive lead generation, stakeholder management, and objection handling. Core Skills: Solid accounting knowledge, proficiency in MS Office, and exceptional communication skills.<br>???? Why Join the Organisation? Act as a consultant, mentor, and business strategist. You will directly impact the digital transformation of Saudi Arabia's vibrant SME sector.<br>???? How to Apply: Send your resume to [nivedita.biswas@wowjobs.biz] with the subject line "ABM - Partner Sales (Jeddah)".

Business Development Manager-???? Riyadh, Saudi Arabia<br>We are partnering with a leading Facilities Management business in Saudi Arabia that is continuing to expand its commercial team and is looking to hire an experienced Business Development Manager in Riyadh.<br>This Tech for good role is an opportunity to play a key role in driving growth across Hard FM, Soft FM, Integrated Facilities Management, Maintenance, and Technical Services while working closely with senior leadership on strategic business initiatives.<br>Responsibilities:<br>Identify, develop, and secure new business opportunities across government, semi-government, commercial, industrial, healthcare, education, and real estate sectors. Build and maintain strong relationships with key stakeholders, decision-makers, consultants, developers, and project owners. Lead the full sales cycle from prospecting and qualification through to proposal submission, negotiation, and contract award. Work closely with operations and technical teams to develop commercially competitive FM solutions. Report directly into the Founders. Develop strategic account plans to maximise revenue opportunities and client retentention. Maintain an active pipeline of opportunities and provide regular sales forecasts and market intelligence. Represent the company at industry events, exhibitions, and networking functions across Saudi Arabia. Monitor competitor activity, market trends, and emerging opportunities within the Facilities Management sector<br>Requirements:<br>4+ years of Business Development, Sales, Key Account Management, or Commercial experience within Facilities management. Strong understanding of Hard FM, Soft FM, IFM, Maintenance, MEP, Cleaning, Security, Landscaping, or Technical Services. Proven track record of winning new business and managing large client relationships Experience preparing proposals, tenders, commercial offers, and contract negotiations. Established network across Riyadh and wider Saudi Arabia is highly desirable. Strong communication, presentation, and stakeholder management skills. Arabic and English fluency. Drivers license required.<br>Preferred Backgrounds, candidates currently or previously working within:<br>Facilities Management Building Maintenance Property services.<br>Additional Information:<br>Salary: 15-20K SAR a month + a generous commission scheme!2 stage interview process and an urgent hire!<br>If this sounds like you, apply below!

<p>As Front Office Manager at Mansard Riyadh, a Radisson Collection Hotel , you will lead the Front Office operation, ensuring every guest enjoys a seamless and sophisticated journey from arrival through departure. You will be responsible for creating warm, personalised, and memorable luxury experiences that reflect the Radisson Collection brand promise, while maintaining the highest standards of hospitality, operational excellence, and service quality. This role requires a guest-focused leader who is passionate about luxury hospitality, thrives in a refined urban luxury environment, and inspires the Front Office team to deliver exceptional service while driving operational efficiency and guest satisfaction.</p><p><b><br></b></p><p><b>What You'll Do</b></p><p>Front Office Operations Management</p><ul><li>Oversee all daily Front Office operations including Reception, Guest Services, Concierge, Bell Desk, and arrival/departure experiences.</li><li>Ensure smooth, efficient, and personalised guest journeys aligned with Radisson Collection luxury standards.</li><li>Maintain exceptional service delivery across every guest touchpoint.</li><li>Ensure operational readiness, continuous process improvement, and adherence to established Front Office procedures and service standards.</li></ul><p>Guest Experience &amp; Service Excellence</p><ul><li>Deliver personalised and memorable guest experiences that embody the Radisson Collection philosophy of exceptional luxury and local character.</li><li>Act as a visible ambassador of the hotel, building strong relationships with guests, VIPs, and long-stay residents.</li><li>Handle guest feedback, service recovery, and complaints professionally to ensure complete guest satisfaction.</li><li>Continuously identify opportunities to elevate the guest experience and exceed expectations.</li></ul><p>Team Leadership &amp; Development</p><ul><li>Recruit, train, coach, and develop a high-performing Front Office team.</li><li>Lead daily briefings, departmental meetings, coaching sessions, and performance reviews.</li><li>Foster a culture of accountability, collaboration, professionalism, and genuine hospitality.</li><li>Support employee engagement, succession planning, and continuous learning initiatives.</li></ul><p>Operational &amp; Commercial Performance</p><ul><li>Monitor Front Office performance against operational and guest satisfaction KPIs.</li><li>Drive upselling opportunities, room revenue optimisation, and loyalty programme enrolments.</li><li>Collaborate closely with Reservations, Revenue Management, Sales, Finance, and other operational departments.</li><li>Ensure effective workforce planning, scheduling, and productivity management.</li></ul><p>Systems, Standards &amp; Compliance</p><ul><li>Ensure accurate and efficient use of the Property Management System (PMS) and Front Office technologies.</li><li>Maintain compliance with Radisson Hotel Group brand standards, hotel policies, and operational procedures.</li><li>Ensure adherence to local regulations, health &amp; safety requirements, and security standards.</li><li>Support internal audits, quality assurance initiatives, and continuous operational improvements.</li></ul><p>Collaboration &amp; Luxury Guest Journey</p><ul><li>Partner closely with Housekeeping, Food &amp; Beverage, Engineering, Security, and other departments to deliver a seamless luxury guest experience.</li><li>Coordinate VIP arrivals, special occasions, group movements, and bespoke guest requests.</li><li>Contribute to creating a distinctive luxury hotel culture that reflects the elegance, heritage, and service excellence of Mansard Riyadh, a Radisson Collection Hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Saudi National with 6 10+ years of progressive Front Office experience , including leadership roles Experience within luxury hotels, resorts, or lifestyle hospitality environments Strong understanding of Front Office operations, guest experience, and luxury service standards Previous experience in pre-opening or resort environments is highly desirable Excellent leadership, communication, and team development skills Strong problem-solving abilities with a guest-first mindset Experience with PMS systems and operational reporting Hospitality Management degree or relevant qualification preferred Ability to thrive in a remote resort environment with a hands-on leadership approach Ideal Profile: A passionate Saudi hospitality leader who combines strong operational expertise with a genuine commitment to creating exceptional guest experiences and developing local talent.</p>

Job Summary: The Talent Acquisition Manager is responsible for developing and executing effective recruitment strategies to attract top talent across all departments. This role oversees the full recruitment lifecycle, builds strong partnerships with hiring managers, enhances employer branding, and ensures a smooth and efficient hiring process aligned with the company’s strategic goals.<br>Key Responsibilities:Recruitment Strategy & Planning Develop and implement innovative sourcing strategies to meet hiring needs across the organization. Forecast future talent needs in collaboration with business leaders and workforce planning.<br>Team Leadership & Operations Lead and mentor the talent acquisition team, ensuring performance goals are met. Establish KPIs to track recruitment efficiency and continuously improve processes.<br>Sourcing & Selection Manage the end-to-end recruitment process for key and executive roles. Oversee candidate sourcing, screening, interviewing, and offer negotiations. Ensure consistent, inclusive, and legally compliant hiring practices.<br>Stakeholder Collaboration Partner with department heads to understand hiring needs and candidate profiles. Provide strategic talent market insights and consult on best practices.<br>Employer Branding & Candidate Experience Promote the company’s employer brand through social media, events, and partnerships. Drive a positive and engaging candidate experience from application to onboarding.<br>Technology & Reporting Optimize the use of applicant tracking systems (ATS) and other HR tech tools. Generate and analyze recruitment reports, metrics, and dashboards.<br>Qualifications & Experience:Bachelor’s degree in Human Resources, Business Administration, or related field.+5 years of experience in talent acquisition or recruitment, with at least 2 years in a leadership role. Proven track record of managing full-cycle recruitment in a fast-paced environment. Strong knowledge of sourcing techniques, recruitment marketing, and HR best practices. Experience with ATS platforms and HR analytics. Excellent communication, negotiation, and stakeholder management skills.

Boutique Manager - Saudi<br>Mission:Boutique managers are responsible for the general management of a retail store also in charge of overseeing the sales, operations, asset protection, and human resources functions of a boutique to ensure a positive client experience and maximum profitability.<br>Key Responsibilities:<br>Achieve Sales Target Responsible for daily/weekly/monthly sales goal achievement. Develop new customer. Work with Marketing Dept. to develop and perform store promotion. Customer Service Maintain good relationship with customers. Defective product follows up with customer service department and customers. Handle customers complain. People Management Appropriate manpower plan to keep efficient productivity. Develop sales’ potential and boost sales’ morale and performance. Monitor and coaching sales to achieve counter sales and non-sales objectives of counter. A Quarterly performance review and follow up. Training and Development Product, counter SOP and Brand training for new joiners, periodically check by professional knowledge test. All the team to complete the e Learning and to get specialist certificate. Deliver company policy to Sales through communication. Inventory Control and Brand Image Maintenance Control inventory with reasonable amount and good assortment/quality for new/promotion/hot products. Maintain brand image in comply with company instruction. Any other requirements as per company needs & requests. Requirements Bachelor’s degree Or diploma.4 years working experience and 2 years management experience in Retail Business related area. Customer-oriented and friendly. High communication skills, reliable and capable of teamwork. Fluent in MS Office applications. Ability to manage and work in a team, deliver objectives and targets. Work under high pressure. Passion/Responsible/Aggressive. Strong communication skills in Arabic & English.

<p>Raffles The Red Sea is seeking a highly skilled and experienced Credit Manager to join our team in Umluj, Saudi Arabia. As the Credit Manager, you will play a crucial role in managing the hotel's credit operations, ensuring financial stability, and maintaining positive relationships with our esteemed clientele. Develop and implement credit policies and procedures to minimize financial risks Analyze credit applications and assess creditworthiness of corporate clients and travel agencies Manage accounts receivable and oversee debt collection processes Collaborate with sales and finance teams to establish credit limits and terms for clients Monitor and report on credit portfolio performance, identifying trends and potential risks Negotiate payment plans and resolve disputes with delinquent accounts Ensure compliance with local and international financial regulations Prepare regular financial reports and presentations for senior management Implement and maintain credit management software systems Train and supervise credit department staff Stay updated on industry trends and best practices in credit management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Finance, Accounting, or related field Minimum 5 years of experience in credit management, preferably in the hospitality industry Professional certifications such as Certified Credit Professional (CCP) or Certified Credit Executive (CCE) preferred Strong knowledge of financial analysis and credit risk assessment techniques Proficiency in accounting software, Microsoft Office Suite, and CRM systems Experience with international clientele and understanding of global financial practices Familiarity with Saudi Arabian financial laws and regulations Excellent analytical and problem-solving skills Strong leadership and team management abilities Exceptional communication and negotiation skills Ability to work under pressure and meet deadlines in a fast-paced environment Fluency in English; knowledge of Arabic is a plus</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Assistant Housekeeping Manager you bring an unparalleled commitment to excellence, a detail-driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team. Assists with overseeing Housekeeping operations. Operate within departmental budgets through effective stock and cost controls and well managed schedules. Support departmental targets and objectives, work schedules, budgets, policies and procedures. Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork. Ensure team members have an up-to-date knowledge of all room categories and amenities. Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers. Ensure staffing levels cover business demands. Ensure ongoing training to support the Housekeeping Manager. Ensure communication meetings are conducted and post-meeting minutes generated. Manage staff performance issues in compliance with company policies and procedures. Assist other departments wherever necessary. Support managing, training and developing the team. Ensure effective communication, including coaching and performance management. Follows departmental policies and procedures. Reports necessary maintenance items. Follow all safety and sanitation policies. Practices Yes I Can attitude Adheres to Rezidor s Responsible Business ethics</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 4 6 years of experience in hotel housekeeping operations, with at least 2 years in a supervisory or assistant managerial role</li><li>Strong knowledge of housekeeping standards, hygiene, and safety procedures across guest rooms, public areas, back-of-house, and F&amp;B outlets</li><li>Demonstrated ability to manage high-volume operations, ensuring consistent quality during peak occupancy</li><li>Experience in overseeing room attendants, public area teams, and F&amp;B cleaning teams</li><li>Strong skills in room inspections, public area inspections, and quality audits</li><li>Hands-on experience with linen, uniform, and inventory management in a large operation</li><li>Ability to support manpower planning, duty rosters, and productivity control for large teams</li><li>Experience assisting with training, onboarding, coaching, and performance management</li><li>Strong leadership, communication, and coordination skills across departments</li><li>Ability to work under pressure, meet deadlines, and maintain standards in a fast-paced environment</li><li>Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office</li><li>Good command of spoken and written English; additional languages are an advantage</li><li>High attention to detail, strong organizational skills, and a guest-focused mindset</li><li>Ability to work flexible schedules, including weekends and public holidays</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Management of Restaurant Team</p><ul><li>Handles employee questions and concerns.</li><li>Monitors employees to ensure performance expectations are met.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Assists in supervising daily shift operations.</li><li>Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.</li><li>Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.</li></ul><p>Conducting Day-to-Day Restaurant Operations</p><ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li><li>Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.</li><li>Ensures compliance with all restaurant policies, standards and procedures.</li><li>Monitors alcohol beverage service in compliance with local laws.</li><li>Manages to achieve or exceed budgeted goals.</li><li>Performs all duties of restaurant employees and related departments as necessary.</li><li>Opens and closes restaurant shifts.</li></ul><p>Providing Exceptional Customer Service</p><ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li><li>Encourages employees to provide excellent customer service within guidelines.</li><li>Handles guest problems and complaints, seeking assistance from supervisor as necessary.</li><li>Strives to improve service performance.</li><li>Sets a positive example for guest relations.</li><li>Assists in the review of comment cards and guest satisfaction results with employees.</li><li>Meets and greets guests.</li></ul><p>Conducting Human Resource Activities</p><ul><li>Supervises on-going training initiatives.</li><li>Uses all available on the job training tools for employees.</li><li>Communicates performance expectations in accordance with job descriptions for each position.</li><li>Coaches and counsels employees regarding performance on an on-going basis.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Restaurant Manager.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>