Operation Manager Jobs - Riyadh Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Who we are</span><br></p><br><p><span>At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.</span><br></p><br><p><span>We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.</span><br></p><br><p><span>Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.</span><br></p><br><p><span>If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.</span><br></p><br><p><span>About the Role:</span><br></p><br><p><span>As an Operations Specialist at Stella Stays, you'll be the backbone of our operations, ensuring everything runs smoothly and our properties are in top condition. You'll help implement property management strategies, oversee daily operations, and make sure we meet Stella’s high standards.</span><br></p><br><p><span>What You’ll Do:</span><br></p><br><ul><li><p><span>Handle guest concerns and issues promptly to ensure they have the best experience.</span><br></p><br></li><li><p><span>Be available for emergencies to make sure guests are safe and well taken care of.</span><br></p><br></li><li><p><span>Prepare and share reports, and respond quickly to requests.</span><br></p><br></li><li><p><span>Oversee daily property operations, including managing budgets and keeping things on track.</span><br></p><br></li><li><p><span>Ensure all tasks are completed on time, following SLAs.</span><br></p><br></li><li><p><span>Keep all records accurate and updated daily.</span><br></p><br></li><li><p><span>Work with approved service providers for maintenance, renovations, and repairs—getting quotes, managing the work, and staying within budget.</span><br></p><br></li><li><p><span>Understand the roles of service providers to make sure everything runs smoothly.</span><br></p><br></li><li><p><span>Help meet goals on budget, offering cost-effective solutions.</span><br></p><br></li><li><p><span>Focus on improving guest satisfaction with clear communication and problem-solving.</span><br></p><br></li><li><p><span>Look for ways to improve processes and make everything more efficient.</span><br></p><br></li><li><p><span>Build strong relationships with suppliers for smooth operations and service.</span><br></p><br></li></ul><br><span>Requirements</span><ul><li><p><span>2-3 years of experience in operations or facilities management.</span><br></p><br></li><li><p><span>Strong background in property management and daily operations.</span><br></p><br></li><li><p><span>Excellent communication, leadership, and budget management skills.</span><br></p><br></li><li><p><span>Experience working with maintenance, renovation, and managing suppliers.</span><br></p><br></li><li><p><span>Good communication and negotiation abilities.</span><br></p><br></li><li><p><span></span></p></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities :</strong></p> <ol> <li>Setting strategic goals for management in coordination with the CEO, such as expanding into new markets, developing new products or projects, or increasing market share.</li> <li>Define the department's operational goals and ensure that they are related to the company's strategic goals, and ensure that the team understands its role in achieving them.</li> <li>Develop policies, procedures, and operational processes that ensure the achievement of marketing goals.</li> <li>Manage the marketing budget in cooperation with the financial department and ensure effective distribution among the different units.</li> <li>Conducting research and studies to follow the latest technologies and trends, and providing recommendations on innovative solutions for product development and marketing.</li> <li>Develop detailed methodologies to achieve strategic goals, such as product innovation, pricing strategies, or cost reduction.</li> <li>Conducting comprehensive studies of target markets and analyzing customer needs to seize opportunities and provide the right products and services.</li> <li>Analyze market and performance data and guide marketing strategies based on the results of the analysis.</li> <li>Prepare risk studies and competitor analysis to develop effective risk management and threat avoidance plans.</li> <li>Identify potential new markets and develop appropriate entry strategies based on market and competitor analysis.</li> <li>Enhance your presence in existing markets through expansion plans and market share performance.</li> <li>Manage and develop new products from the idea stage to design and launch, while optimizing existing products based on market needs, sales analysis, and customer feedback.</li> <li>Developing brands, portfolio of projects and products to raise the level of the company's presence and reputation in the market.</li> <li>Building and developing the commercial identity in cooperation with the concerned units, and approving the identity manual and supervising its compliance in all publications.</li> <li>Create and manage marketing content that reflects the identity of brands and enhances their image with customers and partners.</li> <li>Collaborate with other departments (sales, finance, e-commerce, supply chain) to share market information, campaign plans and achieve integration.</li> <li>Collaborate with the finance department to review the costs and profitability of products and categories, and provide proposed improvements.</li> <li>Coordinate with the customer service unit to analyze complaints related to products and work to improve them.</li> <li>Prepare monthly, quarterly, yearly, and seasonal marketing plans (products, offers, advertisements).</li> <li>Executing marketing campaigns and events including setting goals, coordinating with other units, following up on implementation in the field, and ensuring the desired marketing impact is achieved.</li> <li>Lead digital marketing activities and strategies including digital platform marketing, email marketing, content marketing, search engine optimization (SEO/SEM), and sponsored advertising management, while continuously monitoring digital analytics and improving performance, developing digital marketing methods and relying on modern technologies.</li> <li>Analyze the performance of marketing campaigns and promotional events, report results, and measure ROI</li> <li>Developing loyalty programs for customers and partners.</li> <li>Develop strategies and standards for displaying products within outlets to enhance the customer experience and increase sales conversion rates.</li> <li>Oversee the implementation of presentation methods, analyze their impact on sales, and make continuous improvement decisions.</li> <li>Create seasonal display concepts related to campaigns and product launches to support purchasing decisions.</li> <li>Participate in expansion and growth plans by collaborating with the sales department and providing the necessary support.</li> <li>Provide strategic direction to the team to improve campaign efficiency and maximize marketing return.</li> <li>Ensure the integration of marketing activities with product launches and sales plans.</li> <li>Public Relations Management by developing and implementing marketing plans that contribute to improving the company's image and enhancing awareness of it, including managing media crises and coordinating with the media for positive coverage.</li> <li>Manage relationships with influencers, advertisers, brand ambassadors, and marketing service providers, ensure their adherence to the company's messages and identity, and evaluate their performance.</li> <li>Develop and track key performance indicators (KPIs) such as traffic, engagement, conversions, and average order value, track campaign results,and make development recommendations.</li> <li>Develop key performance indicators (KPIs) to track performance, ensure the achievement of strategic objectives, and conduct periodic evaluations of team performance.</li> <li>Manage and develop the work team by guiding, following up, and enhancing their capabilities to achieve the Department's goals.</li> <li>Participate in recruitment processes and select appropriate competencies through job descriptions, interviews, and candidate evaluations.</li> <li>Prepare and submit periodic reports to senior management on the performance of the Department, the results achieved, and future challenges.</li> <li>Perform any other tasks that fall within the scope of the Department's work.</li> </ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Marketing, or a related field.</p> <p>+five years of experience in business development or brand management.</p> <p>Extensive background in marketing strategies, product development, and category management.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Oversee day-to-day IT security operations across organization</p> <ul> <li>Monitor the health and effectiveness of security controls and drive continuous improvements.</li> <li>Manage and oversee incident lifecycle including detection, triage, escalation, and closure</li> <li>Ensure SLA compliance across incidents, service requests, and change management activities.</li> <li>Track and ensure timely remediation of Vulnerability Assessment (VA) and Penetration Testing (PT) findings.</li> <li>Support compliance with regulatory frameworks such as NCA, PDPL, and ISO standards</li> <li>Oversee performance of key security domains including:</li> <ul> <li>Cloud Security</li> <li>Identity Security</li> </ul> <li>Prepare operational dashboards and reports on incidents, SLAs, vulnerabilities, and control effectiveness.</li> <li>Maintain IT Security Operations SOPs and processes</li> <li>Coordinate with Managed Service Providers (MSP) and internal teams to ensure consistent service delivery</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in computer science, Information Security, or related field</p> <ul> <li>3-4 years of experience in IT Security Operations or Cybersecurity</li> <li>Professional certifications such as Security+, Network+ or equivalent are preferred</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service&nbsp;<br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are seeking an experienced, confident and inspiring marketer to drive the marketing and communications for an exciting portfolio of high-growth events in Saudi Arabia. KSA has been identified as a key growth market and is at the forefront of product development and operational change. You will be an important part of the cross-functional senior leadership team, playing a crucial role in the development of the Tahaluf brands, and developing and executing a vision for how the group should engage with the market. Your recommendations will come from a deep understanding of the market through customer research and insight, internal data and industry trends. An accomplished marketing and communications strategist, you will lead an operational team of marketers responsible for the launch and ongoing marketing of the products within the portfolio. From value proposition and messaging to brand amplification and PR, data build, performance analysis and channel marketing, your team will own the product marketing strategies and their delivery. You will be supported by specialist agencies and internal teams to provide complementary skills and expertise. You will support the event team in the development and launch of new products through effective go-to-market strategies, sales support and price validation and testing. With growing strength in ecommerce, marketing will become increasingly responsible for direct sales. Reporting to Senior Management, you will be familiar with and comfortable working in matrix structures where functional and commercial leadership and responsibility are shared.</p><p><strong>Job Accountabilities Key Performance Indicators</strong></p><ul><li>Devise and deliver innovative marketing campaigns to achieve pre-determined objectives/targets.</li><li>Marketing team is motivated and appropriately skilled/trained to carry out their responsibilities.</li><li>Marketing team works collaboratively with other departments to deliver shared objectives.</li><li>Marketing campaigns are delivered within budget with spend allocations based on sound commercial reasoning.</li></ul><p><strong>Main Duties &amp; Responsibilities</strong></p><p><strong>Leadership</strong></p><ul><li>You will be a member of the portfolio s management team.</li><li>Represent the Portfolio across ME and divisional groups on marketing, digital, data and customer insights.</li><li>Act as Portfolio Sponsor for GDPR.</li><li>Take an active role in the development and implementation of Corporate/EMEA initiatives.</li><li>Work with portfolio management to develop value propositions and messaging to drive engagement and conversion.</li><li>Identify and deliver key portfolio-wide projects to position products for continued growth (e.g. branding, cross marketing, key account management, first time exhibitor experience etc).</li><li>Understand recent customer survey feedback and apply this information to marketing strategies.</li><li>Identify risks to the business achieving marketing targets and work with the portfolio management team to mitigate them.</li></ul><p><strong>Management</strong></p><ul><li>Lead a team of marketing and digital managers across a portfolio of products.</li><li>Provide guidance, feedback and inspiration to the team.</li><li>Work with Marketing Managers to ensure successful delivery of marketing campaigns in line with agreed KPIs, event and divisional strategy.</li><li>Work with line reports to develop skills and competencies and ensure they have a clear development roadmap.</li><li>Develop succession plan to identify top talent, flight risks and guarantee continuous delivery from the team.</li><li>Champion the adoption and optimisation of marketing technology solutions.</li><li>Cultivate and demonstrate a high-performance culture within the marketing team.</li></ul><p><strong>Campaign Strategy &amp; Delivery</strong></p><ul><li>You will be responsible for leading the portfolio s marketing strategy and responsible for the marketing, data and digital portfolio strategy and delivering strategic show marketing.</li><li>You will have a clear understanding of the business s overall mission, how this should be communicated through marketing and PR and an ability to use marketing technology to deliver results.</li><li>You will be responsible for best practice and knowledge sharing (marketing, digital, data and customer insights) across the portfolio and the ME business.</li><li>Take the lead and document the results of pilot projects and testing</li><li>Develop the capabilities of marketing across the portfolio, integrating technology into the strategy and tactical delivery.</li><li>Ensure team members are equipped with the skills to deliver a fresh campaign strategy.</li><li>Manage budgets and allocate resources amongst projects</li><li>Demonstrate and encourage creative approaches, using market intelligence, and apply it to show content to create unique and engaging visitor experiences.</li><li>Work with show teams to optimise the engagement at each touch point in the customer journey by encouraging teams to introduce new ways of marketing and reduce reliance on more familiar activities that produce declining results.</li><li>Identify trends in data to encourage teams to do more of what works and less of what doesn t; navigating the move away from opinion-driven decision-making to data-driven decision-making.</li><li>Share marketing case studies and best practice from across the EMEA business by forging collaborative relationships with marketers from across the division.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum Education Level Educated to degree level or equivalent.</p><p>Background Knowledge, Skills &amp; Experience We are looking for an individual with the drive, passion, and energy to realise ambitious goals. An inspiring marketing and brand leader with 10+ years of experience in people management and leadership. History of building and nurturing high-performing teams. A track record of setting and delivering to the highest standards. Solid experience in marketing transformation and running agile teams is advantageous. Experience of developing a brand vision and driving activity to realise it (PR, social media etc). An accomplished marketing strategist with experience of developing value propositions, pricing, and driving agility in campaigning and execution. Exceptional knowledge of online and offline channels and integrated campaigns. Solid experience of marketing a mixed portfolio of products including events, SaaS or subscription products, with experience in B2B lead generation. Analytical with a data-driven mindset. Experience of developing a test and learn culture. Strong content development to support strategic goals. Experienced in market analysis. Good working knowledge of marketing technology and analytics tools (Eloqua, Adobe Analytics, Adobe Target, Drupal. Google Analytics also a plus). A great collaborator, strong in both internal and external communications. An individual who thrives in a fast-paced, results-oriented environment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p> <ul> <li>Support daily operational activities and ensure smooth workflow.</li> <li>Monitor store and warehouse operations and report issues.</li> <li>Coordinate with teams to resolve operational challenges.</li> <li>Prepare daily, weekly, and monthly reports.</li> <li>Track KPIs and maintain accurate operational data.</li> <li>Liaise with QC, warehouse, and logistics teams.</li> <li>Follow up on pending tasks and escalations.</li> <li>Support communication between field teams and management.</li> <li>Identify process gaps and suggest improvements.</li> <li>Assist in implementing operational procedures.</li> <li>Maintain records and operational documentation.</li> <li>Support scheduling, manpower planning, and ad-hoc tasks.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements</strong></p> <ul> <li>Diploma or bachelor s degree in Business Administration, Logistics, or a related field.</li> <li>1 3 years of experience in operations or logistics.</li> <li>Strong analytical and problem-solving skills.</li> <li>Proficiency in Microsoft Excel.</li> <li>Ability to work under pressure and manage multiple tasks.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a detail-oriented HR Operations Specialist to own the full employee lifecycle from onboarding to offboarding. You will manage payroll, HR operations, government platforms, employee documentation, medical insurance, visas, and compliance with Saudi labor regulations. This role is ideal for someone who enjoys building efficient HR operations in a fast-growing startup.</p><p>Key Responsibilities</p><ul><li>Manage employee onboarding and offboarding end-to-end.</li><li>Prepare employment contracts, HR letters, and official documents.</li><li>Process monthly payroll and payroll inputs.</li><li>Manage employee records and HR documentation.</li><li>Handle all transactions on Qiwa, GOSI, Mudad, Muqeem, and Chamber of Commerce.</li><li>Coordinate medical insurance enrollment, renewals, and employee changes.</li><li>Manage Iqama renewals, transfers, visas, and government compliance.</li><li>Coordinate overseas hiring, work visas, and relocation.</li><li>Ensure compliance with Saudi Labor Law.</li><li>Support audits and maintain accurate HR reports.</li><li>Respond to employee HR requests.</li><li>Improve HR processes and documentation continuously.</li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Revenue Operations Specialist you will be a key member of our Revenue Operations team Deal Desk Processes. You will be responsible for driving operational excellence across the deal lifecycle. You will partner closely with Sales, Legal, Finance, Cybersecurity and Product teams to ensure deals are structured effectively, priced accurately, and executed efficiently in alignment with company policies and revenue goals.</p> <p>You will be responsible for managing the end-to-end quote-to-close process, supporting complex deal structuring, and ensuring compliance with commercial terms and revenue recognition policies. This role requires a balance of analytical skills, process discipline, and business acumen to enable the commercial unit to close deals faster and with higher quality.</p> <p><strong>What you'll do</strong></p> <ul> <li>Support the Commercial team on deal structuring, pricing strategy, and contract terms.</li> <li>Draft, update, and manage customer contracts, including order forms, addendums, and renewals.</li> <li>Act as a point of contact for the commercial team for customer requests related to Legal, Finance, and Cybersecurity.</li> <li>Review and approve non-standard deal requests while ensuring alignment with internal policies and revenue guidelines.</li> <li>Collaborate with Legal, Finance, Cybersecurity, and Product teams to ensure deal compliance, risk mitigation, and proper revenue treatment.</li> <li>Support the Commercial leadership initiatives to streamline quote-to-cash processes and improve pricing governance.</li> <li>Maintain accurate deal data in CRM systems and generate insights to improve forecasting accuracy and sales efficiency.</li> <li>Develop and optimize deal approval workflows to increase sales velocity.</li> <li>Manage internal approval workflows for discounts, exceptions, or special terms.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p> <ul> <li>Bachelor's degree in Business, Finance, Engineering, or any related field.</li> <li>2+ years of experience in sales operations, revenue operations, sales support, or a similar role.</li> <li>Excellent analytical and communication skills, with the ability to balance strategic thinking and attention to detail.</li> <li>Experience with CRM platforms (Salesforce) as well as contract management tools.</li> <li>Strong understanding of different business models, pricing structures, and revenue recognition principles.</li> <li>Experience working in SaaS or technology companies.</li> <li>Highly organized with great attention to detail and the ability to manage multiple projects and deadlines.</li> <li>Strong understanding of sales processes and metrics, with the ability to optimize and improve processes.</li> <li><strong>Must be fluent in both written and spoken English and Arabic.</strong></li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Job responsibilities</b></p><ul><li>Execute market, agency, and principal equity orders with speed, precision, and professionalism.</li><li>Facilitate client equity transactions end-to-end, ensuring strong service and seamless execution.</li><li>Monitor market conditions, liquidity, and news flow to identify trading opportunities and risks.</li><li>Apply analytical and pricing models to support execution decisions and risk-aware trading.</li><li>Balance client outcomes and firm objectives, contributing to sustainable revenue and franchise growth.</li><li>Partner with Sales, Marketing, and Research to originate and develop new business opportunities.</li><li>Communicate market trends, new products, and trading insights to relevant stakeholders.</li><li>Build and maintain trusted relationships with internal partners to deliver coordinated client solutions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong understanding of analytical and pricing models used in trading and execution.</li><li>Comprehensive product knowledge across asset classes, with the ability to connect cross-asset impacts to equities.</li><li>Ability to remain composed and effective in a fast-paced, time-sensitive trading environment.</li><li>Excellent communication skills and confidence engaging across varied seniority levels.</li><li>Bachelor’s degree (or equivalent qualification).</li><li>Fluency in Arabic and English.</li><li>Saudi national.</li></ul><p>Preferred qualifications, capabilities, and skills</p><ul><li>Experience working with Cash Equities products and workflows.</li><li>Familiarity with Saudi and MENA public markets and corporate coverage universe.</li><li>Experience partnering closely with Sales and Research to deliver client outcomes and grow business.</li></ul><p></p></section>

<ul><li>Direct and oversee daily operational activities, ensuring smooth workflow and adherence to production schedules.</li><li>Supervise and mentor a team of operational staff, fostering a collaborative and productive work environment.</li><li>Implement and enforce safety protocols and procedures, conducting regular inspections to maintain a secure workplace.</li><li>Monitor equipment performance and coordinate maintenance activities to minimize downtime and optimize efficiency.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possesses a High School Diploma or equivalent; vocational training or an Associate's degree is advantageous.</p></li><li><p>Holds relevant certifications in safety (e.g., OSHA) or specific operational areas.</p></li><li><p>Minimum of 8 years of progressive experience in a supervisory role within a relevant industry (e.g., manufacturing, construction, logistics).</p></li><li><p>Demonstrates strong technical proficiency in operating and maintaining relevant machinery and equipment.</p></li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead day-to-day SOC operations, ensuring service quality and SLA adherence across clients.</p> <p>Provide L3 technical oversight for complex security events/incidents (triage, investigation, containment, eradication, and recovery) and ensure timely escalation and resolution.</p> <p>Coordinate major incident management activities with Incident Response, Threat Intelligence, and Engineering teams, leading incident bridges and stakeholder communications.</p> <p>Oversee shift operations, analyst scheduling, and workload prioritization; coach and mentor analysts to improve performance and investigation quality.</p> <p>Define, maintain, and continuously improve SOC operational processes, escalation matrices, and playbooks/runbooks.</p> <p>Review and approve incident reports, RCAs, and client deliverables; ensure accuracy, completeness, and actionable improvement items.</p> <p>Lead periodic service review meetings with clients to present SOC performance, KPIs, and improvement actions; represent the SOC during audits and governance meetings.</p> <p>Develop and track SOC KPIs/SLAs/SLOs, ensuring alignment with MSS objectives and driving continuous service improvement.</p> <p>Support onboarding and client requirements (use-case validation, access readiness, operational acceptance) to ensure smooth service transition.</p> <p>Support detection quality initiatives by validating alert logic, recommending tuning, and reducing false positives/MTTD/MTTR in coordination with engineering teams.</p> <p>Assist in identifying, prioritizing, and coordinating the protection of critical cyber defense infrastructure and key resources.</p> <p>Continuously assess SOC operations to ensure relevant processes and playbooks are followed and that policy requirements are met.</p> <p>Ensure adherence to all published Cyberani CS policies, procedures, and playbooks by relevant teams and individuals.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications:</strong></p> <p>Bachelor's degree in the field of computer science or any related field with professional certification.</p> <p>6+ Years proven experience.</p> <p>Senior SOC experience leading advanced incident triage, investigation, containment, and remediation across multiple clients/environments. Strong hands-on capability with SIEM/SOAR, EDR/NDR, vulnerability management, and threat intelligence to drive root-cause analysis, detection tuning, and continuous improvement.</p> <p>Excellent problem-solving/analytical skills</p> <p>Excellent communication and interpersonal skills</p> <p>L3 incident handling and decision-making under pressure (triage, containment, eradication, recovery)</p> <p>Team leadership: mentoring analysts, shift handover governance, task delegation, and workload prioritization</p> <p>Stakeholder management: customer communications, executive updates, and incident bridge leadership</p> <p>Process governance: playbooks/runbooks, escalation matrices, KPI/SLA/SLO management, and continual service improvement</p> <p>Detection engineering mindset: alert quality review, use-case tuning, and reducing false positives/MTTR</p> <p>Strong documentation skills (incident reports, RCAs, and client deliverables)</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>Essential duties and responsibilities:</b></p><ul><li>Establish the Qiddiya Program risk management framework, procedures, templates and processes, and seek continuous improvement.</li><li>Oversee the identification and assessment of risks associated with real estate development and construction projects, including financial, operational, technical, and legal risks.</li><li>Conduct regular risk assessments and scenario analyses for ongoing and future projects to understand potential exposures.</li><li>Ensure risk registers and databases are accurately maintained and regularly updated.</li><li>Design and implement risk mitigation strategies for high-impact risks, ensuring corrective actions are taken to minimize or eliminate risk exposure.</li><li>Work closely with project teams to ensure risk management practices are embedded in project execution.</li><li>Lead regular risk reporting including the development of key risk indicators (KRIs) to monitor the risk profile of project</li><li>Ensure that risks are tracked and reported through all phases of project lifecycles and that any emerging risks are promptly escalated.</li><li>Provide periodic updates and insights on evolving risks and potential future threats to project success.</li><li>Lead and mentor the risk management team, promoting a culture of continuous learning and improvements.</li><li>Provide the leadership to guide the Qiddiya Program and Portfolios in implementing the risk management plan</li><li>Lead implementation of the Program and Project(s) risk management plan and produce Portfolio and Project Risk Register(s).</li><li>Lead creation of the Program Risk Register and Program Risk Dashboard and other reports as may be specified, or ad hoc reports as required</li><li>Ensure that the appropriate risk data is captured and that risk assessments are carried out on all aspects of the Qiddiya Program and Projects</li><li>Provide leadership to ensure that risk treatments are identified, and effective monitoring and review processes are undertaken across the Qiddiya Program and Projects</li><li>Implement the necessary training and provide support to the Qiddiya Program and Project team(s)</li><li>Identify changes to the risk profile, personnel, the work, or the work environment that may change the effectiveness of risk treatments</li><li>Monitor compliance against best practice standards and codes across the Qiddiya Program, including auditing the risk management plans, procedures and processes of the Executive Portfolios and assessing Risk Maturity in each area</li><li>Review and approve Quantitative Risk modelling, including the Quantitative Schedule Risk Analysis (QSRA) and Quantitative Cost Risk Analysis (QCRA) reports.</li><li>Collaborate with project teams to integrate risk controls into project plans, schedules, and budgets.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b></p><p>Bachelor s degree in risk management, construction management, Business Studies, Finance or another relevant field.</p><p>Professional Certifications</p><p>Professional certification such as Chartered Risk Analyst (CRA), certified Risk Management Professional (CEMP), or Project Management Professional (PMP) are preferred</p><p>Years of Experience</p><p>10-15 years experience in risk management with significant experience in real estate development, construction, or large-scale infrastructure projects including at least 5 years in mega project construction/ development.</p><p>Proven track record of successfully implementing risk management strategies at the senior level.</p><p>Skills</p><p>Strong leadership and communication skills, with the ability to influence and guide project teams.</p><p>Analytical and strategic thinker with a proactive approach to risk management.</p><p>In-depth knowledge of risk management tools, frameworks, and regulatory requirements specific to construction and development projects.</p><p>Ability to work under pressure, manage competing priorities, and meet tight deadlines.</p><p>Competencies</p><p>Strong decision-making and problem-solving abilities.</p><p>Effective collaboration and stakeholder management skills.</p><p>Strategic vision and forward-thinking risk management approach.</p><p>Financial acumen and understanding of project financing risks.</p><p>Working knowledge of Active Risk Management (ARM) software is preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HS Construction-Operations Engineer will support the safe integration of construction activities within operational or safety-critical environments while ensuring compliance with HSE requirements and operational constraints.</p><p><b>Your role</b></p><ul><li>Support implementation of programme HSE management systems and operational safety procedures.</li><li>Monitor contractor compliance with construction and operational safety requirements.</li><li>Coordinate safe systems of work, permit-to-work controls, and operational interface activities.</li><li>Participate in safety inspections, audits, and incident investigations.</li><li>Review method statements, risk assessments, and emergency response plans.</li><li>Support operational readiness and safe transition activities during testing and commissioning.</li><li>Monitor compliance with environmental, safety, and regulatory obligations.</li><li>Prepare safety performance reports and support continuous improvement initiatives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree or diploma in Engineering, Occupational Safety, or related discipline.</li><li>Minimum 15 years experience in HSE and operational safety environments.</li><li>Experience on rail, transportation, infrastructure, or industrial projects.</li><li>Knowledge of operational railway safety practices preferred.</li><li>Familiarity with ISO 45001 and environmental management systems.</li><li>Strong communication and coordination capability.</li><li>Safety certification preferred (NEBOSH, IOSH, CSP, or equivalent).</li><li>Experience in live operational environments highly desirable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom. The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision. As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance. In this role, you will lead a portfolio of hospitality assets across the full development lifecycle, from concept and business case through to delivery and operational readiness. You will set development strategy at a portfolio level, guide critical decisions and ensure assets collectively deliver differentiated guest experiences, strong commercial performance and long-term value for both the assets and the wider destination. Working across multiple stakeholders and interfaces, you will drive alignment, governance and performance across the portfolio, managing complexity at scale to ensure delivery remains consistent, commercially robust and aligned with Qiddiya s vision and development objectives. Key Responsibilities Lead the strategic development and performance of a portfolio of hospitality assets from early-stage planning through to delivery and operational readiness Define and drive portfolio-level strategy, including asset positioning, feasibility, phasing and value creation across the portfolio Ensure alignment across strategy, asset management, design, delivery and operators to enable seamless progression from development through to operations Provide executive oversight of key decisions across the portfolio, including positioning, room mix, amenities, guest experience and operational models Balance portfolio-wide priorities, risks and interdependencies to optimise overall value and delivery outcomes Lead governance, reporting and decision-making processes at portfolio level, clearly articulating priorities, risks and recommendations to executive leadership Ensure consistency in quality, design standards and guest experience across assets, while enabling appropriate flexibility based on asset strategy Oversee critical validation milestones, ensuring alignment between operator requirements, design intent, commercial objectives and delivery constraints Proactively manage risks, dependencies and interfaces across assets and workstreams to maintain delivery momentum Build and lead high-performing teams, embedding strong development capability and best-practice approaches across the portfolio</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven track record leading portfolios of complex assets (e.g. luxury hospitality, mixed-use or destination developments) Bachelor s degree in Real Estate Development, Architecture, Engineering or related discipline Professional membership or recognised certification preferred (e.g. RICS, RIBA, PMP or equivalent) 25+ years experience in real estate or hospitality development Experience across full development lifecycle from feasibility through delivery and operational readiness Strong experience working with hotel operators (selection, negotiation, alignment and onboarding) Experience within large-scale, multi-stakeholder or master-planned environments GCC experience preferred Strong experience leading portfolio-level development strategy and asset positioning Deep commercial acumen with a clear understanding of value optimisation across multiple assets Proven ability to manage complexity across multiple stakeholders, workstreams and development stages Strong strategic judgement in high-value, large-scale development environments Ability to influence senior stakeholders and drive decision-making through clear, structured communication Leadership capability to develop teams and build scalable development capability Comfortable operating in fast-paced environments with ambiguity and evolving priorities</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>They advise and train MNG TACOPS Officers on 3 key aspects of Tactical Operations: Mission Planning, Aviation Threat Detection and Survivability, and instruction of Aviation Mission Planning Systems (AMPS) and Aviation Survivability Equipment (ASE) employment. They work directly with the MNG-AVN G5 Staff, Aviation Institute and Brigade Flight Training Directorates, ensuring products meet all needs. </p> <p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Qualifications</b>:</p> <ul> <li>Associate degree or higher in relevant field of study. An equivalent combination of college level courses, military training and job site experience may be substituted.</li> </ul> <ul> <li>Graduate of a US Military Flight School with appropriate advanced airframe for position. </li> </ul> <ul> <li>Graduate of the US ARMY TACOPS/AMSO Course. </li> </ul> <ul> <li>LCT(AH64E) / TBOS(UH60M) Instructor/Operator (I/O)</li> </ul> <ul> <li>Minimal of 3 years of experience in a BN or higher TACOPS/AMSO role supporting the US or Saudi Military. </li> </ul> <ul> <li>CW3 or above</li> </ul> <ul> <li>Ability to demonstrate proficiency in basic computer networking and administration. </li> </ul> <ul> <li>Professional verbal, written, and interpersonal communication skills. </li> </ul> <ul> <li>Successfully pass an overseas deployment physical and background check upon hire and possess' a valid driver's license. </li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Your role will center on operational support and process coordination to ensure that every finance file flows efficiently from initial application to disbursal and beyond. This includes managing real estate valuation logistics and maintaining relationships with certified property valuation agencies. You will be expected to operate with precision, manage multiple workflows, and work closely with both internal teams and external partners to ensure speed, accuracy, and regulatory compliance.</p> <p><strong>Key responsibilities:</strong></p> <p>1. Coordinate and monitor the end-to-end digital credit process, including documentation verification, eligibility criteria validation, and application completeness.</p> <p>2. Prepare, review, and maintain digital disbursal packages, ensuring all pre-conditions are met before release of funds.</p> <p>3. Ensure all customer documents are validated, digitized, and securely stored in accordance with data and regulatory standards.</p> <p>4. Support the credit underwriting process by coordinating documentation flows, finance-to-property value verification, and finance file completeness.</p> <p>5. Liaise with certified real estate evaluation agencies, manage appraisal requests, track submissions, and ensure quality and timeliness of property reports.</p> <p>6. Own and maintain relationships with valuation agencies, including onboarding, performance tracking, SLA compliance, and issue resolution.</p> <p>7. Collaborate with underwriting, legal, and finance teams to streamline finance operations workflows and enhance platform efficiency.</p> <p>8. Conduct post-disbursal activities, such as disbursal-trench management, condition tracking, documentation follow-up, and system updates.</p> <p>9. Assist in audit preparation, compliance checks, and reporting for regulatory and internal control purposes.</p> <p>10. Contribute to process documentation, automation initiatives, and operational risk mitigation efforts.</p> <p>11. Maintain accurate, up-to-date records in the finance management system throughout the credit lifecycle.</p> <p>12. Ensure end-to-end compliance with internal credit policies and external regulatory guidelines (e.g., KYC, AML, mortgage-specific regulations).</p> <p>13. Respond to internal and external queries regarding finance status, documentation, and process timelines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1. Bachelor s degree in Finance, Business, Accounting, or related field.</p> <p>2. 5 years of experience in credit administration, finance operations, in mortgage products (Ready-to-move, Off-plan, Self-Construct) on Murabha/Ijarah basis in a fintech/bank.</p> <p>3. Full knowledge &amp; understanding of the home-financing market dynamics in KSA; i.e. pricing, process, requirements, regulatory and legal frameworks etc.</p> <p>4. Solid understanding of digital finance origination systems, credit workflows, and document validation processes.</p> <p>5. Experience coordinating real-estate valuation processes and vendor relationships.</p> <p>6. Highly organized and detail-oriented, with the ability to manage multiple cases and deadlines simultaneously.</p> <p>7. Excellent interpersonal and written communication skills to manage both internal stakeholders and third-party agencies.</p><p></p></section>

<p>Head of Business Operations ISE Location: Riyadh Grade 13 An exciting opportunity has arisen to join International Systems Engineering (ISE), a BAE Systems majority owned joint venture Company as a Head of Business Operations The successful individual will be working for a company at the forefront of ISE commitment as part of the economic offset companies in the Kingdom of Saudi Arabia. Working across the ISE Functions and Project Teams will offer a challenging and rewarding opportunity to contribute to the development and growth of ISE in KSA. BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train RSAF personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</p><p><strong>Desired Candidate Profile</strong></p><h2>Responsibilities</h2> <p>The Head of Business Operations strengthens execution discipline across ISE by ensuring alignment between strategy, programme delivery performance, governance structures, and leadership priorities. The role leads enterprise performance visibility, supports delivery maturity across programmes, oversees structured tracking of leadership priorities, and drives transformation initiatives that enable ISE to scale as a trusted national digital and defense capability partner. The position acts as a central integration point between strategy direction and execution across the organization, ensuring that the strategic direction set by Business Excellence and approved by leadership is translated into structured execution plans, delivery priorities, and measurable outcomes.</p> <h2>Job Requirements:</h2> <ul> <li><strong>Strategic Execution and Leadership Priorities:</strong> Execute the approved strategic direction by translating the strategy into structured operational plans, programme priorities, transformations initiatives, and measurable delivery outcome. Translate leadership priorities into structured execution plans across programmes and functions Maintain visibility of delivery confidence, risks, and dependencies across the portfolio Track implementation of leadership decisions and ensure timely follow through Support alignment between enterprise priorities and programme level delivery</li> <li><strong>Enterprise Transformation Delivery:</strong> Support design and coordination of transformation initiatives that strengthen delivery maturity and organizational scalability Track implementation progress across strategic initiatives Identify barriers to execution and coordinate resolution with leadership stakeholders Ensure transformation outcomes remain aligned with ISE growth priorities and national capability objectives</li> <li><strong>Programme Performance Visibility:</strong> Strengthen management reporting structures across programmes and functions Improve clarity and consistency of performance information presented to leadership Support development of delivery confidence indicators across the portfolio Ensure leadership visibility of programme performance, risks, and recovery actions</li> <li><strong>KPI and Performance Framework:</strong> Develop and maintain enterprise KPI structures aligned with business priorities Improve visibility of operational performance across programmes and enabling functions Support introduction of performance dashboards that strengthen leadership insight Promote consistent performance measurement practices across the organization</li> <li><strong>Project Controls and Delivery Discipline:</strong> Support strengthening of project controls practices across ISE delivery portfolios Improve consistency of reporting standards across programmes Increase predictability and transparency of delivery performance Work with programme leaders and the PM community to reinforce governance discipline</li> <li><strong>Operational Integration and Governance Rhythm:</strong> Improve coordination between strategic planning, programme execution, and leadership oversight Strengthen effectiveness of management performance reviews Support simplification of reporting flows impacting delivery performance Promote consistent executive reporting standards across the organization</li> </ul> <h2><br></h2><ul> </ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Assist in a wide range of HR activities, including onboarding new employees, and helping with employee engagement initiatives.</p><p>Support administrative tasks such as maintaining and updating employee records, managing HR databases, preparing reports and presentations, and organizing HR documents and materials.</p><p>Provide general support to the HR team by responding to employee inquiries, assisting with HR policies and procedures, and ensuring smooth day-to-day HR operations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Should not be currently employed in any job (full-time or part-time).</p><p>Must not have previously benefited from the Tamheer program.</p><p>The applicant must not have been registered with GOSI in the last 6 months</p><p>Must demonstrate good communication skills in Arabic and English.</p><p>Basic knowledge of Microsoft Office (Excel, Word, PowerPoint) is preferred</p><p>The ideal candidate should hold a bachelor s degree in Human Resources, Business Management, or a related field.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li>Translate complex technical solutions into compelling value propositions for Saudi Arabian clients, aligning with their business objectives and market demands.</li><li>Lead technical pre-sales engagements, conducting product demonstrations and proof-of-concepts tailored to the specific needs of the Saudi market.</li><li>Collaborate closely with sales teams to develop winning proposals, accurately scoping technical requirements and ensuring feasibility within the local operational context.</li><li>Act as the primary technical point of contact for clients throughout the sales cycle, addressing inquiries and resolving technical challenges proactively.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Engineering, Computer Science, or a related technical field.</li><li>Minimum of 5 years of experience in a technical sales, pre-sales engineering, or solutions architect role within the Saudi Arabian market.</li><li>Proven experience selling complex technical solutions, preferably within the IT, telecommunications, or industrial sectors relevant to Saudi Arabia's Vision </li><li>Strong understanding of the Saudi Arabian business environment, cultural nuances, and regulatory landscape.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Work closely with Product, Engineering in ensuring that product features are properly tested before go live</p> <p>Build strong stakeholder management skills to be able to effectively manage business requests</p> <p>Work with the product teams in OKR planning, being part of the product discovery process</p> <p>Develop a good understand of business KPIs in order to be able to deliver business value in partnership with our Operations teams - Logistics, Sales, Service</p> <p>Vendor integrations: enable the go-live of partner vendors on the platform after proper integration is done</p> <p>Work closely with Engineering and Vendor teams to support POS API integrations.</p> <p>Analyze data and performance metrics to make informed decisions, track progress, and optimize program outcomes</p> <p>Build dashboards and reports that can help with better insights for the teams on ongoing projects.</p> <p>Continuously assess and enhance operational processes, identifying areas for improvement and efficiency gains</p> <p>Manage program budgets, including cost forecasting and expense control</p> <p>Provide regular reports and updates to senior management on the progress of programs, key performance indicators, and financial results</p> <p>Innovation: stay up to date with industry trends and emerging technologies to recommend and implement innovative solutions that can enhance the food delivery business.</p> <p><strong>Cross team Collaboration</strong></p> <p>Collaborate with teams such as product, tech, logistics, commercial, and customer support to ensure alignment and successful execution</p> <p><strong>Stakeholder Management</strong></p> <p>Work with local stakeholders to understand operational blockers to achieve KPIs and engage with central teams and other internal stakeholders to get the right support and execution to improve overall operational performance</p> <p>Own and manage project plans, timelines, and budgets for new initiatives or improvements with regular updates for internal teams for better visibility and impact.</p> <p><strong>Strategy &amp; Planning</strong></p> <p>Contribute to the development and execution of the Division s ABCs and OKRs, while ensuring alignment with other Functions' heads.</p> <p>Make critical decisions that support the Division's strategic and tactical direction.</p> <p>Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.</p> <p><strong>Demonstrating Strong Work Ethic</strong></p> <p>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a consistent manner</p> <p>Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness</p> <p>Uphold a high-performance working environment and promote HungerStation Values, being a role model for peers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4 -5 years of operational experience in an e-commerce or food/tech industry (preferably 2 years in a senior role)</p> <p>Deep problem solving skills and very strong at hypothesis formulation for crafting solutions</p> <p>Experience in Analyzing and validating API payloads, requests, and responses for accuracy and compliance and to support Integrations.</p> <p>Experience in building operational processes and defining improvements across the journey</p> <p>Experience with project management and a deep understanding of prioritization and criticality of deadlines</p> <p>Ability to build relationships, motivate peers, and manage upwards</p> <p>Strong product sense to be able to deeply understand our ecosystem, and collaborate with Product teams on relevant topics</p> <p>Strong Data analytics experience</p> <p>Hands-on experience with tools such as Tableau, and Looker Studio will be an advantage</p><p></p></section>