Operation Manager Jobs in Saudi 2026

Full Time Bayt

Service Coordinator

On-site - Saudi 1 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position SummaryThe Service Coordinator is responsible for managing service bookings, workshop capacity planning, and customer communication to ensure smooth and efficient aftersales operations.The role acts as the operational backbone between customers, Service Advisors, and the workshop by ensuring all appointments are accurately scheduled, workshop capacity is optimized, and customer interactions are handled professionally across all touchpoints. By maintaining booking discipline and proactive communication, the Service Coordinator directly contributes to workshop utilization, reduced no-show rates, and improved customer experience.This position plays a critical role in aligning customer demand with workshop capacity while supporting operational efficiency and service revenue generation.Key ResponsibilitiesAppointment Booking & Capacity Planning• Manage inbound service booking requests via calls, online platforms, and walk-in customers using the Dealer Management System (DMS)• Optimize workshop loading by aligning technician availability, bay capacity, job complexity, and service priorities• Schedule appointments in a structured manner to maximize workshop utilization and minimize idle capacity• Coordinate priority bookings including VIP customers, fleet accounts, recall campaigns, and OEM service programs• Monitor booking pipeline and adjust schedules dynamically based on operational changesCustomer Communication & Engagement• Confirm service appointments in advance and send reminders to minimize no-show and cancellation rates• Conduct pre-arrival calls to capture additional customer concerns and ensure Service Advisors are fully prepared for reception• Manage outbound campaigns for service reminders, recalls, and OEM customer engagement programs• Provide clear and professional communication to customers regarding appointment availability, preparation requirements, and expected timelinesOperational Support & Coordination• Coordinate customer mobility solutions such as loan vehicles, shuttle services, and waiting area arrangements• Support Service Advisors by tracking open Repair Orders and escalating delayed jobs or aging work-in-progress (WIP) cases• Ensure accurate and up-to-date customer data in the DMS, including contact details, ownership updates, and service preferences• Assist in balancing daily operational workload and supporting smooth workshop flowReporting & Performance Monitoring• Prepare daily, weekly, and monthly reports on booking volumes, show-up rates, workshop capacity utilization, and operational trends• Track key performance indicators such as appointment conversion, no-show rate, outbound call performance, and booking efficiency• Identify capacity constraints, booking gaps, and operational inefficiencies, escalating issues to the Service Manager with recommended actions• Maintain data accuracy within CRM and DMS systems to support reliable reporting and business insightsCustomer Experience & Compliance• Handle customer inquiries and initial complaints professionally, ensuring timely escalation of sensitive or complex cases to the Service Manager• Support post-service follow-up activities in coordination with CRM and Customer Care teams• Ensure compliance with OEM communication standards, customer data protection regulations, and internal audit requirements• Maintain consistent and professional customer experience across all booking and communication touchpoints </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Educational Requirements• Diploma or Bachelor’s Degree in Business Administration, Automotive, or a related fieldExperience Requirements• Minimum 2–4 years of experience in an automotive dealership aftersales environment, contact center, or customer coordination role• Prior experience in appointment booking, workshop scheduling, or service CRM operations is strongly preferred• Exposure to high-volume service operations and customer interaction environments is an advantageTechnical Skills• Proficiency in Dealer Management Systems (DMS) for service booking, customer data management, and appointment tracking• Strong Microsoft Excel skills for reporting, analysis, and performance tracking• Familiarity with CRM systems, outbound calling platforms, and customer engagement tools• Ability to manage scheduling systems and optimize resource allocation</div>

<h2 class=\"h5\">وصف الوظيفة</h2> <div class=\"t-break\" data-jb-field=\"description\"> ملخص المنصبيتولى منسق الخدمات مسؤولية إدارة حجوزات الخدمة، تخطيط سعة الورشة، والتواصل مع العملاء لضمان عمليات ما بعد البيع بسلاسة وكفاءة.يلعب الدور دور الأساس التشغيلي بين العملاء ومستشاري الخدمة والورشة من خلال التأكد من جدولة جميع المواعيد بدقة، وتحسين سعة الورشة، والتعامل مع تفاعلات العملاء بشكل مهني عبر جميع نقاط التواصل. من خلال الحفاظ على انضباط الحجز والتواصل الاستباقي، يساهم منسق الخدمات بشكل مباشر في استخدام الورشة، وتقليل معدلات عدم الحضور، وتحسين تجربة العميل.يلعب هذا المنصب دوراً حاسماً في مواءمة طلب العملاء مع سعة الورشة مع دعم الكفاءة التشغيلية وتوليد إيرادات الخدمة.المسؤوليات الرئيسيةالحجز والقدرة التخطيطية• إدارة طلبات الحجز الداخلي للخدمات عبر المكالمات، المنصات عبر الإنترنت، والعملاء الذين يزورون الموقع باستخدام نظام إدارة الوكيل (DMS)• تحسين تحميل الورشة من خلال مواءمة توافر الفنيين، سعة المكان، تعقيد العمل، وأولويات الخدمة• جدولة المواعيد بشكل منظم لتعظيم استخدام الورشة وتقليل القدرة غير المستغلة• تنسيق حجوزات الأولوية بما في ذلك العملاء المهمين، حسابات الأسطول، حملات الاستدعاء، وبرامج OEM للخدمة• رصد خط الحجز وتعديل الجداول ديناميكياً بناءً على التغييرات التشغيليةالتواصل والمشاركة مع العملاء• تأكيد مواعيد الخدمة مسبقاً وإرسال تذكيرات لتقليل معدلات غياب الفاعلين والإلغاءات• إجراء مكالمات قبل الوصول لالتقاط مخاوف إضافية من العملاء والتأكد من أن مستشاري الخدمة مستعدون لاستقبالهم• إدارة الحملات الصادرة لتذكير الخدمات، والاستدعاءات، وبرامج تفاعل عملاء OEM• تقديم تواصل واضح ومهني مع العملاء بخصوص توافر المواعيد، ومتطلبات التحضير، والجداول الزمنية المتوقعةالدعم التشغيلي والتنسيق• تنسيق حلول تنقل العملاء مثل سيارات الإعارة، خدمات النقل بالسيارة، وترتيبات منطقة الانتظار• دعم مستشاري الخدمة من خلال تتبع أوامر الإصلاح المفتوحة وتدوير القضايا المؤجلة أو حالات العمل الجاري Aging• ضمان دقة وحديثة لبيانات العملاء في DMS، بما في ذلك تفاصيل الاتصال، تحديثات الملكية، وتفضيلات الخدمة• المساعدة في موازنة عبء العمل اليومي ودعم سير الورشة بسلاسةالتقارير ومراقبة الأداء• إعداد تقارير يومية وأسبوعية وشهرية حول أحجام الحجز، معدلات الوصول، استخدام سعة الورشة، والاتجاهات التشغيلية• تتبع مؤشرات الأداء الرئيسية مثل تحويل المواعيد، معدل الغياب عن المواعيد، أداء المكالمات الصادرة، وكفاءة الحجز• تحديد قيود السعة، فوارق الحجز، وعدم الكفاءة التشغيلية، التصعيد إلى مدير الخدمة مع الإجراءات الموصى بها• الحفاظ على دقة البيانات ضمن أنظمة CRM وDMS لدعم تقارير موثوقة ورؤى العملتجربة العملاء والامتثال• التعامل مع استفسارات العملاء والشكاوى الأولية بشكل مهني، مع ضمان التصعيد في الوقت المناسب للحالات الحساسة أو المعقدة إلى مدير الخدمة• دعم أنشطة المتابعة بعد الخدمة بالتنسيق مع فرق CRM ورعاية العملاء• ضمان الامتثال لمعايير تواصل OEM، ولوائح حماية بيانات العملاء، ومتطلبات التدقيق الداخلي• الحفاظ على تجربة عميل متسقة ومهنية عبر جميع نقاط الحجز والتواصل </div><h2 class=\"h5\">المهارات</h2> <div data-jb-field=\"skills\">المتطلبات التعليمية• دبلوم أو درجة البكالوريوس في إدارة الأعمال، السيارات، أو مجال ذي صلةمتطلبات الخبرة• خبرة لا تقل عن 2–4 سنوات في بيئة خدمات ما بعد البيع لدى وكيل سيارات، مركز اتصال، أو دور تنسيق العملاء• يفضل خبرة سابقة في حجز المواعيد، جدولة الورشة، أو عمليات CRM للخدمة• وجود خبرة في عمليات الخدمة عالية الحجم وبيئات تفاعل العملاء يعتبر ميزةالمهارات التقنية• كفاءة في أنظمة إدارة الوكلاء (DMS) لحجز الخدمات، إدارة بيانات العملاء، وتتبع المواعيد• مهارات متقدمة في Microsoft Excel للتقارير والتحليل وتتبع الأداء• الإلمام بأنظمة CRM، منصات المكالمات الصادرة، وأدوات تفاعل العملاء• القدرة على إدارة أنظمة الجدولة وتحسين تخصيص الموارد</div>

Bayt

HSE Manager

On-site - Saudi Thursday

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities. As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey. We invite you to join us. Why? When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards. Responsibilities Our newest opportunity is for a HSE Manager to join our award-winning team based in Saudi Arabia. The HSE Manager will be responsible for maintaining effective operation and management of KEO’s Safety Management System on our mega project. Providing HSE advice and information to KEO staff and contractors to raise the standards of Health and Safety on site. We envisage success in this role to include; <ul><li>Ensuring the effective implementation of the KEO SMS on the project.</li><li>Establishing a working relationship, promoting and advising on HSE issues with the Client, KEO Project Team and Contractors.</li><li>Maintaining an up to date knowledge of HSE best practices and standards.</li><li>Assessing the adequacy and effectiveness of the SMS, reviewing and recommending revisions as necessary to the Regional H&S Manager.</li><li>Carrying out HSE training based on training needs assessment and training programme for KEO employees on the project.</li><li>Monitoring and reporting on the standards of HSE achieved by the Contractors and maintain statistical data for the Project.</li><li>Ensuring that incident reporting & investigation is carried out effectively and immediately to determine root cause and provide recommendations/directions aimed at preventing re-occurrence.</li><li>Reviewing and analysing the project incident data & KPI’s on a monthly basis</li><li>Carrying out periodic inspections of the project to ensure compliance & where applicable make recommendations for change.</li><li>Managing the activities of & assign duties for KEO Safety Officers</li><li>Reviewing of contractor’s H&S documentation for compliance to relevant standards.</li><li>Tracking the closure of H&S violation reports and H&S inspection reports that are issued to the contractor.</li><li>Chairing Project H&S Meetings & attend construction Progress Meetings.</li></ul> Qualifications To be successful in this dynamic opportunity, we envision that you will bring a minimum of 15 years' career experience partnered with a Bachelor of Science in Health, Safety & Environmental. Chartered status withNEBOSH Certificate (or equivalent) is required along with project experience gained from working on mixed use projects.  KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work. We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Career Opportunities: Assistant IT Manager (175742)

On-site - Saudi Thursday

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection. As Assistant IT Manager, we rely on you to: <ul> <li>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</li> <li>To attend users Information Technology related problems both hardware and application systems.</li> <li>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</li> <li>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</li> <li>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</li> <li>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</li> <li>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</li> <li>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government.  </li> <li>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</li> </ul> What we're looking for:  <ul> <li>3 years as senior analyst / programmer in a large company</li> <li>Degree in Computer Science.</li> <li>Leadership, communication, and interpersonal skills.</li> <li>Flexibility to work evenings, weekends, and holidays.</li> <li>Fluent in English and Arabic</li> <li>Strong leadership, self-motivated excellent communication skills.</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Career Opportunities: Assistant IT Manager (175742)

On-site - Saudi Tuesday

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection. As Assistant IT Manager, we rely on you to: <ul> <li>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</li> <li>To attend users Information Technology related problems both hardware and application systems.</li> <li>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</li> <li>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</li> <li>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</li> <li>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</li> <li>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</li> <li>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government.  </li> <li>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</li> </ul> What we're looking for:  <ul> <li>3 years as senior analyst / programmer in a large company</li> <li>Degree in Computer Science.</li> <li>Leadership, communication, and interpersonal skills.</li> <li>Flexibility to work evenings, weekends, and holidays.</li> <li>Fluent in English and Arabic</li> <li>Strong leadership, self-motivated excellent communication skills.</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Career Opportunities: Assistant IT Manager (175742)

On-site - Saudi 28 August 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection. As Assistant IT Manager, we rely on you to: <ul> <li>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</li> <li>To attend users Information Technology related problems both hardware and application systems.</li> <li>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</li> <li>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</li> <li>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</li> <li>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</li> <li>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</li> <li>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government.  </li> <li>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</li> </ul> What we're looking for:  <ul> <li>3 years as senior analyst / programmer in a large company</li> <li>Degree in Computer Science.</li> <li>Leadership, communication, and interpersonal skills.</li> <li>Flexibility to work evenings, weekends, and holidays.</li> <li>Fluent in English and Arabic</li> <li>Strong leadership, self-motivated excellent communication skills.</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> اعثر على Shangri-La الخاصة بك في Shangri-La Shangri-La جدة مرتكزاً على الواجهة البحرية الجديدة بجدة على شواطئ البحر الأحمر، تحدد Shangri-La جدة معياراً جديداً للرفاهية في المدينة. النوافذ من الأرضية للسقف في جميع أنحاء الفندق تدعو الهواء الطلق للدخول، وديكوراتInside أنيقة تعكس اللون الأزرق اللامتناهي للبحر وشواطئ الرمال خارج النافذة. يوفر نادي الأطفال المخصص ومنطقة اللعب المُشرف عليها منصة للعائلات لخلق ذكريات لا تُنسى، في حين تعد مفاهيم المطاعم المبتكرة بإرضاء أذواق الضيوف الأكثر تفضيلاً. <ul> <li>203 غرفة وجناح أنيقين بالإضافة إلى 17 شقة فندقية فاخرة.</li> <li>5 مطاعم وبارات، بما في ذلك Shang Palace الأسطوري</li> <li>مناسب للمعالم الشهيرة في جدة ومول البحر الأحمر</li> <li>116 منازل BURJ ASSILA مملوكة بشكل خاص. كما لديهم إمكانية الوصول إلى مرافق نادي الصحة.</li> </ul> ملخص الوظيفة يقوم مساعد مدير تكنولوجيا المعلومات بإدارة العمليات اليومية والتنسيق مع مدير تكنولوجيا المعلومات لضمان سلاسة عمل قسم تكنولوجيا المعلومات. يساعد في وضع برامج وصيانة الأجهزة في حال حدوث انقطاعات النظام. يساعد في ضمان أمان تخزين البيانات وحمايتها. كـمساعد لمدير تكنولوجيا المعلومات، نعتمد عليك في: <ul> <li>التأكد من تشغيل الأنظمة التطبيقية الحرجة للفندق مثل Opera PMS، Infrasys POS، نظام محاسبة المكالمات، Check EAM، نظام الرسائل، وغيرها من الأجهزة</li> <li>حضور مشاكل تكنولوجيا المعلومات المتعلقة بالمستخدمين سواء كانت في الأجهزة أو أنظمة التطبيقات.</li> <li>التأكد من تطبيق إجراءات التشغيل القياسية لتكنولوجيا المعلومات يومياً (بما في ذلك قائمة التدقيق) بما في ذلك المتطلبات الجديدة التي تحتاج إلى تنفيذ و/أو الالتزام بها.</li> <li>يخلق ويطور أنظمة تطبيق جديدة وتحسينات للأنظمة الحالية التي ستعود بالنفع على عمليات بعض الأقسام يومياً وعلى الفندق.</li> <li>يخطط باستمرار للبحث عن طرق جديدة قد تحسن بعض جوانب تكنولوجيا المعلومات ويقدم ملاحظات / توصيات للإدارة.</li> <li>يمارس ويجسد مبادئ التوجيه والقيم الجوهرية لضيافة شانغري-لا.</li> <li>يكون صديقاً للبيئة، يقلل النفايات، يعيد التدوير عند الإمكان، ويعاد الاستخدام عند التطبيق.</li> <li>يجب أن يكون على دراية بمبادرات وممارسات وسياسات CSR، والإرشادات والقواعد التنظيمية وفق CSR الخاص بالشركة، بما في ذلك وليس حصراً مبادرات CSR للحكومة المحلية والوطنية. </li> <li>يضمن الامتثال والتطبيق لجميع قرارات وأنشطة المرتبطة بالوظيفة CSR، فيما يتعلق بتحقيق أهداف وغايات CSR للفندق.</li> </ul> ما الذي نبحث عنه:  <ul> <li>3 سنوات كمحلل أول / مبرمج في شركة كبيرة</li> <li>شهادة في علوم الكمبيوتر.</li> <li>القيادة، ومهارات الاتصال والتواصل بين الأشخاص.</li> <li>القدرة على العمل في المساء، عطلات نهاية الأسبوع، والعطل.</li> <li>طلاقة في الإنجليزية والعربية</li> <li>قيادة قوية، دافع ذاتي، ومهارات اتصال ممتازة.</li> </ul> لماذا الانضمام إلينا: <ul> <li>مكان عمل يقدّر شغفك ويدعم تحقيق الذات والنمو الشخصي.</li> <li>مسارات تعلم وتطوير هادفة مع فرص حقيقية لتطوير مهنتك ومهارات القيادة.</li> <li>مزايا تنافسية، برامج تقدير، وامتيازات الإقامة/السفر للزملاء التي تكافئ مساهمتك وتفانيك.</li> <li>فرق تشجع على الشمول والاحترام وتقدّر التنوع وتوفر بيئة آمنة ينمو فيها الجميع.</li> </ul> نحن صاحب عمل لا يميز بين المواطنين. جميع المتقدمين المؤهلين مدعوون للتقديم. ستعامل جميع المعلومات المقدمة من المتقدمين وتُستخدم فقط لأغراض التوظيف. نقدّر اهتمامك بالانضمام إلينا. يرجى ملاحظة أنه لن يتم التواصل إلا مع المرشحين الناجحين. مرتكزاً على الواجهة البحرية الجديدة بجدة على شواطئ البحر الأحمر، تحدد Shangri-La جدة معياراً جديداً للرفاهية في المدينة. النوافذ من الأرضية للسقف في جميع أنحاء الفندق تدعو الهواء الطلق للدخول، وتدل الديكورات الأنيقة على اللون الأزرق اللامتناهي للبحر وشواطئ الرمال خارج النافذة. يوفر نادي الأطفال المخصص ومنطقة اللعب المُشرف عليها منصة للعائلات لخلق ذكريات لا تُنسى، في حين تعد مفاهيم المطاعم المبتكرة بإرضاء أذواق الضيوف الأكثر تفضيلاً.

Full Time sabbar

Curriculum Manager Nautical

On-site - Saudi - Jubail 27 August 2026

Aviation & Maritime

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Purpose of the job To co-ordinate the inventory control process in the assigned depot by acting as the warehouse focal point, ensuring all sales orders/returns are managed as per the laid down Operational Excellence Standards, Policies & Procedures.  Key Accountabilities Store Operations <ul> <li>Ensure the shift plan is applied in accordance with the depot's daily requirements.</li> <li>Delegate and prioritize all duties to achieve objectives.</li> <li>Recognise and resolve discrepancies as they arise.</li> <li>Ensure all “Goods In” products are received as per SOPs.</li> <li>Ensure all “Orders” are picked accurately and on time.</li> <li>Ensure all records (both electronic and paper) are maintained and recorded correctly.</li> <li>Perform other duties as requested by the Operations Manager and Supervisor.</li> <li>Maintain the companies' standards in relation to H&S, Housekeeping, Food Safety, Accuracy, Discipline and Performance.</li> </ul> Storage and Inventory keeping <ul> <li>Always ensure stock integrity, adequate record keeping and manage all documentation to confirm proper stock levels and thereby maintain inventory control.</li> <li>Ensure proper storage of goods in predefined locations, with the right coding, labeling and storage conditions.</li> <li>Maintain inventory accuracy, regular cycle counting and reconciliation of stock. </li> </ul> Documentation/administration Process all required administration / documents related to issuing, receiving and returns as per company Policy and procedures. Issuing Monitor the issuing of all products according to release dates and application of FIFO  Loading/unloading Coordinate the loading and unloading of Sales Vans in accordance with planning to ensure timely availability of products for the customers. Waste/leakage handling Dispose-off wasted products and record the waste in accordance with company procedures. Store environment Maintain the companies' standards in relation to Housekeeping and Hygiene. SHEQ <ul> <li>Ensure all SHEQ regulations and procedures are applied for store keeping.</li> <li>Maintain the companies' standards in relation to H&S, Food Safety</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Job Requirements <ul> <li>Educational level: Minimum Bachelor's degree </li> <li>Minimal experience: 2 years in similar job (FMCG companies)</li> <li>A good working knowledge of warehouse procedures.</li> <li>Well versed with MS Word & Excel.</li> <li>A good working knowledge of Warehouse Management System and or RF systems.</li> <li>Must be willing to work in Temperature controlled environments, Freezer and Chillers.</li> <li>Should be willing to work in a Flexible working hours environment, especially during holiday periods.</li> <li>Must be able to drive a forklift (Material Handling Equipment).</li> <li>Languages: Should be fluent in English and Arabic</li> </ul> Job Competencies <ul> <li>Team player</li> <li>Proactive behavior</li> <li>Flexible Attitude</li> <li>Ability to prioritize and multitask</li> <li>Practical and hands on mentality</li> <li>Aware of one's responsibility; takes ownership of his role</li> <li>Well-developed communication skills</li> <li>Supervisor and people management skills.</li> <li>The ability to work independently and make sound judgments in decision making.</li> </ul></div>

5 to 8 years Naukri Gulf

Villa Operations Manager

On-site - Saudi - Saudi Arabia Thursday

Administration

At SLS The Red Sea, our villas represent the most personalized expression of the SLS experience. As a Villa Operations Manager , you will lead the Villa Host operation, ensuring every guest receives seamless, intuitive, and highly personalized service from pre-arrival through departure. Working closely with Front Office, Housekeeping, F&B, Concierge, Spa, Engineering, and other operational teams, you will lead the Villa Host team, oversee VIP experiences, and ensure every detail of the villa guest journey reflects the bold and distinctive spirit of SLS.Key Responsibilities<ul><li>Lead the overall Villa Host operation, ensuring consistent delivery of personalized luxury service and SLS brand standards.</li><li>Manage, coach, and develop Villa Host Supervisors and Villa Hosts to build a high-performing, guest-focused team.</li><li>Oversee daily villa operations, including arrivals, departures, VIPs, special requests, host allocations, and guest preferences.</li><li>Review VIP and high-profile guest arrivals and coordinate all arrangements with relevant operational departments.</li><li>Conduct regular villa inspections to ensure presentation, amenities, maintenance, and service delivery meet luxury standards.</li><li>Maintain a strong presence in the operation and personally engage with VIPs, repeat guests, and guests celebrating special occasions.</li><li>Handle escalated guest concerns and lead service recovery with timely and appropriate follow-up.</li><li>Monitor guest feedback and identify opportunities to continuously improve the villa guest experience.</li><li>Ensure guest profiles, preferences, and service information are accurately maintained in the Property Management System.</li><li>Develop and maintain Villa Host procedures and service standards across the operation.</li><li>Lead daily briefings and ensure effective communication of VIP movements, guest requests, and operational priorities.</li><li>Monitor staffing, scheduling, productivity, and departmental operating costs.</li><li>Identify appropriate upselling opportunities across dining, spa, experiences, and other resort services.</li><li>Work closely with operational departments to ensure seamless coordination throughout the guest journey.</li><li>Support recruitment, onboarding, training, performance management, and development of the Villa Host team.</li><li>Ensure compliance with SLS policies, operational procedures, privacy requirements, and health and safety standards.</li></ul>Desired Candidate ProfileDiploma or Bachelor’s degree in Hospitality Management, Hotel Management, or a related field is preferred.Minimum 5 years of luxury hospitality experience, including at least 2-3 years in a managerial or senior supervisory role.Previous experience in Villa Operations, Butler Service, Front Office, Guest Relations, private residences, or a similar luxury guest-facing environment.Strong knowledge of luxury guest service, VIP handling, personalization, guest recognition, and service recovery.Proven leadership experience in managing, coaching, training, and developing guest-facing teams.Good understanding of Front Office operations and Property Management Systems (PMS).Strong operational awareness, including scheduling, productivity, cost control, and upselling.Excellent communication, interpersonal, and problem-solving skills.Strong English communication skills, both written and verbal.Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced luxury hospitality environment.

5 to 8 years Naukri Gulf

Villa Operations Manager

On-site - Saudi - Saudi Arabia Thursday

Administration

At SLS The Red Sea, our villas represent the most personalized expression of the SLS experience. As a Villa Operations Manager , you will lead the Villa Host operation, ensuring every guest receives seamless, intuitive, and highly personalized service from pre-arrival through departure. Working closely with Front Office, Housekeeping, F&B, Concierge, Spa, Engineering, and other operational teams, you will lead the Villa Host team, oversee VIP experiences, and ensure every detail of the villa guest journey reflects the bold and distinctive spirit of SLS. Key Responsibilities <ul> <li>Lead the overall Villa Host operation, ensuring consistent delivery of personalized luxury service and SLS brand standards.</li> <li>Manage, coach, and develop Villa Host Supervisors and Villa Hosts to build a high-performing, guest-focused team.</li> <li>Oversee daily villa operations, including arrivals, departures, VIPs, special requests, host allocations, and guest preferences.</li> <li>Review VIP and high-profile guest arrivals and coordinate all arrangements with relevant operational departments.</li> <li>Conduct regular villa inspections to ensure presentation, amenities, maintenance, and service delivery meet luxury standards.</li> <li>Maintain a strong presence in the operation and personally engage with VIPs, repeat guests, and guests celebrating special occasions.</li> <li>Handle escalated guest concerns and lead service recovery with timely and appropriate follow-up.</li> <li>Monitor guest feedback and identify opportunities to continuously improve the villa guest experience.</li> <li>Ensure guest profiles, preferences, and service information are accurately maintained in the Property Management System.</li> <li>Develop and maintain Villa Host procedures and service standards across the operation.</li> <li>Lead daily briefings and ensure effective communication of VIP movements, guest requests, and operational priorities.</li> <li>Monitor staffing, scheduling, productivity, and departmental operating costs.</li> <li>Identify appropriate upselling opportunities across dining, spa, experiences, and other resort services.</li> <li>Work closely with operational departments to ensure seamless coordination throughout the guest journey.</li> <li>Support recruitment, onboarding, training, performance management, and development of the Villa Host team.</li> <li>Ensure compliance with SLS policies, operational procedures, privacy requirements, and health and safety standards.</li> </ul>Desired Candidate ProfileDiploma or Bachelor's degree in Hospitality Management, Hotel Management, or a related field is preferred. Minimum 5 years of luxury hospitality experience, including at least 2-3 years in a managerial or senior supervisory role. Previous experience in Villa Operations, Butler Service, Front Office, Guest Relations, private residences, or a similar luxury guest-facing environment. Strong knowledge of luxury guest service, VIP handling, personalization, guest recognition, and service recovery. Proven leadership experience in managing, coaching, training, and developing guest-facing teams. Good understanding of Front Office operations and Property Management Systems (PMS). Strong operational awareness, including scheduling, productivity, cost control, and upselling. Excellent communication, interpersonal, and problem-solving skills. Strong English communication skills, both written and verbal. Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced luxury hospitality environment.

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