Operation Manager Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This is an opportunity to apply your leadership skills to will develop strong relationships with internal stakeholders and Large, Mid Cap and Subsidiary clients and maintain high standards of client satisfaction.</p><br><p>As a Client Service Account Manager – Associate in the Trade &amp; Working Capital team, you will provide first class client service to top clients within the region. You will resolve complex client inquiries, review local guarantees and applications, and be the subject matter expert for sales and in country service requirements of the Banking team.&nbsp;</p><br><p><strong>Job Responsibilities</strong></p><br><ul><li>Manage the lifecycle of transactions post-sale, ensuring smooth handling and fast turnaround times.</li><li>Build and maintain strong relationships with clients and internal teams, including Operations, Middle, and Front Office colleagues.</li><li>Track client transactions and provide comprehensive reporting to enhance client experience.</li><li>Conduct client training and participate in client events to strengthen relationships.</li><li>Provide back up to Supply Chain Finance Team with Supplier inquiries</li><li>Support operational workflows to resolve refusals, disputes, and problematic transactions.</li><li>Record all client interactions in our Case Management System .</li><li>Advocate for clients by analyzing customer behavior and reporting on transaction trends.</li><li>Streamline processes in line with Trade priorities and support sales and client visits.</li><li>Perform the review of Guarantees, SBLCs subject to local requirements</li><li>Resolve complex client inquiries related to trade finance transactions.</li></ul><p><strong>Required Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficient in Arabic and English languages.&nbsp;</li><li>Core Trade Product experience including, guarantee, SBLC and Commercial LC&nbsp;</li><li>Strong focus on client satisfaction and relationship building.</li><li>Proven leadership skills with the ability to deliver exceptional performance under pressure.</li><li>Excellent planning and organizational skills, comfortable working within tight deadlines.</li><li>Ability to operate collaboratively and possess strong interpersonal skills.</li></ul><p><strong>Preferred Qualifications, Capabilities, And Skills</strong></p><br><ul><li>Proficiency in managing multiple systems and an interest in automation tools (AI/LLM/Alteryx).</li></ul><br>J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.<br> &nbsp;&nbsp; We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our&nbsp;FAQs&nbsp;for more information about requesting an accommodation. <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Apex Group was established in Bermuda in 2003 and is now one of the world s largest fund administration and middle office solutions providers.</p> <p> </p> <p>Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.</p> <p> </p> <p>That s why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience.</p> <p> </p> <p>Take the lead and we ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.</p> <p> </p> <p>For our business, for clients, and for you</p> <p> </p> <p> </p> <p> <b>Overview</b> </p> <p> </p> <p>The Associate Client Relationship Manager plays a key supporting role within the CRM function, acting as a link between operational teams and clients to help deliver consistent, high-quality service.</p> <p>The role focuses on service oversight, coordination, and client experience, while execution responsibility remains with the relevant Operations teams.</p> <p>You will support the management of a portfolio of clients, ensuring their day-to-day needs are met while contributing to long-term relationship development. This role is well suited to someone with a solid operational background who is looking to build a client-facing career within fund services.</p> <div> </div> <p> <b>The Role &amp; Key Responsibilities</b> </p> <p> </p> <p>You will work closely with senior CRM colleagues to develop an understanding of client strategy, objectives, and service requirements. Your primary focus will be on supporting service delivery, maintaining client satisfaction, and identifying opportunities to enhance the client experience.</p> <p> </p> <p> <b>Relationship Management</b> </p> <ul> <li>Support the management of client relationships through regular interaction and responsiveness to queries</li> <li>Act as a secondary point of contact for assigned clients, ensuring timely and solution-oriented responses</li> <li>Build a strong understanding of client structures, objectives, and service expectations</li> <li>Gather and relay client feedback to internal teams to support continuous improvement</li> <li>Coordinate with internal stakeholders (Operations, Product, Compliance, etc.) to ensure effective service delivery</li> <li>Assist in preparing for client meetings, including materials and follow-up actions</li> <li>Ensure consistent quality of communication and maintain a strong client-centric approach across all interactions</li> </ul> <p> </p> <p> <b>Service Delivery &amp; Client Support</b> </p> <ul> <li>Monitor service delivery across assigned clients to ensure agreed standards are met</li> <li>Track and follow up on client requests, issues, and deliverables</li> <li>Escalate risks or issues appropriately to senior CRM team members</li> <li>Support the resolution of operational or service-related issues</li> <li>Exercise sound judgment in identifying and escalating service, operational, or relationship risks</li> <li>Maintain clear tracking of commitments and ensure timely closure of all client-related actions</li> </ul> <p> </p> <p> <b>Commercial Support &amp; Growth</b> </p> <ul> <li>Identify potential opportunities for additional services or solutions based on client needs</li> <li>Support senior CRMs in cross-selling initiatives and client development activities</li> <li>Assist in monitoring scope of services and flag potential scope changes</li> <li>Support identification of out-of-scope activities and contribute to scope alignment discussions</li> </ul> <div> </div> <p> <b>Client Profitability &amp; Administration</b> </p> <ul> <li>Support basic tracking of client profitability metrics and reporting</li> <li>Assist with invoicing coordination and cash collection follow-ups where required</li> <li>Maintain accurate client records, pipelines, and CRM system updates</li> </ul> <div> </div> <p> <b>Day-to-Day Role</b> </p> <ul> <li>Act as a key coordination point between clients and internal teams</li> <li>Support the lead CRM in managing client relationships and communications</li> <li>Ensure consistent follow-through on client commitments and deliverables</li> <li>Prepare internal updates, status reports, and management information</li> <li>Contribute to a collaborative, client-focused team environment</li> <li>Support implementation of governance practices (e.g., shared mailboxes, structured communication channels, service models)</li> <li>Actively support client experience initiatives, ensuring feedback is captured, tracked, and translated into service improvements</li> </ul> <p> </p> <p> <b>Attributes &amp; Experience</b> </p> <ul> <li>Approximately <b>3-5 years of experience</b> in client servicing, relationship management, or operations within Fund Services or Financial Services</li> <li>Good understanding of fund structures, client servicing models, and operational processes</li> <li>Strong organisational and coordination skills with attention to detail</li> <li>Analytical mindset with sound numerical and problem-solving abilities</li> <li>Bachelor s degree in finance, business, or a related discipline (professional qualifications are an advantage but not required)</li> </ul> <div> </div> <p> <b>Personal Attributes</b> </p> <ul> <li>Strong communication and interpersonal skills, with the ability to engage confidently with clients and colleagues</li> <li>Client-focused mindset with a proactive and solution-oriented approach</li> <li>Collaborative team player with a willingness to learn and develop</li> <li>Commercial awareness with an interest in building client relationships</li> <li>Ability to prioritise effectively and manage multiple tasks</li> <li>Demonstrates ownership, accountability, and reliability in delivery</li> <li>Positive attitude with a strong desire for professional growth</li> </ul> <div> </div> <p> <b>Development Perspective</b> </p> <p>This role is designed as a <b>feeder into a full CRM position</b>, providing exposure to client relationship management, commercial strategy, and senior stakeholder engagement over time.</p> <p> </p> <p> </p> <p> <u>Disclaimer</u>: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p> <p> </p></div></section>

Job Title: Project Manager Industry: Facility Management / Operation & Maintenance Location: Saudi Arabia, Tabuk<br>Job Summary The Project Manager is responsible for leading and managing facility management operations across medium to large-scale projects, typically covering a workforce of approximately 200 to 450 employees. The role ensures the successful delivery of hard and soft FM services in line with contractual requirements, client expectations, approved budgets, service level agreements, quality standards, and regulatory compliance. The Project Manager acts as the main custodian of the project contract and budget, overseeing operational performance, workforce planning, vendor management, risk control, client satisfaction, and continuous improvement across the project.<br><br>Key Responsibilities Lead the full delivery of facility management services, including hard services, soft services, maintenance, cleaning, housekeeping, hospitality, and external space services. Manage day-to-day project operations to ensure service efficiency, quality, compliance, and client satisfaction. Develop project plans, operational strategies, objectives, timelines, and performance targets. Monitor project budgets, revenue, costs, expenditure, and variance reports to ensure financial control. Ensure full compliance with contractual obligations, SLAs, performance benchmarks, governmental regulations, HSE standards, and industry requirements. Lead and manage project teams including engineers, supervisors, technicians, cleaners, and support staff. Coordinate with HR on workforce planning, manpower requirements, employee performance, and team development. Manage client relationships, address concerns, monitor satisfaction levels, and ensure timely service delivery. Identify project risks and implement mitigation plans, contingency plans, and corrective actions. Monitor vendor and subcontractor performance to ensure quality delivery and contract compliance. Coordinate with procurement teams for materials, resources, vendor agreements, and operational requirements. Prepare project reports, operational updates, KPIs, budget reviews, and performance dashboards for management. Conduct regular audits of operational processes and identify areas for improvement. Drive continuous improvement, automation, digital solutions, and best practices across FM operations. Promote a culture of safety, professionalism, teamwork, accountability, and service excellence.<br>Requirements Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, or a related field. Minimum 12 years of experience in Facility Management, Operations & Maintenance, or large project operations. Previous experience in a leadership or managerial capacity is essential. Strong experience managing large operational teams and FM projects. Solid knowledge of hard services, soft services, building systems, maintenance operations, and technical infrastructure. Strong understanding of project budgeting, cost control, procurement coordination, and contract management. Excellent leadership, communication, stakeholder management, and problem-solving skills. Strong knowledge of HSE, quality standards, building safety, and regulatory compliance. Experience in project estimation and proposal writing is preferred. Professional certifications in Project Management or Facility Management are preferred.<br>Special Conditions Flexibility to respond to emergencies or urgent operational issues. Ability to work across diverse environments, including operational facilities and project sites. Strong attention to detail, employee relations skills, training ability, and practical problem-solving capability.

‏⁦Logistics Operations Manager – Last-Mile Delivery Job Summary We are seeking an experienced Logistics Operations Manager to oversee and manage last-mile delivery operations for orders received through leading food delivery platforms, including Hunger Station, Keeta, The Chefz, and Jahez. The role is responsible for ensuring efficient daily delivery operations, optimizing driver performance, maintaining high service levels, controlling operational costs, and ensuring orders are delivered accurately and on time. Key Responsibilities Manage and supervise daily last-mile delivery operations across multiple delivery platforms. Coordinate and monitor delivery orders from acceptance through successful delivery. Manage relationships and operational requirements related to Hunger Station, Keeta, The Chefz, and Jahez. Monitor driver/rider performance, attendance, productivity, and compliance with operational standards. Plan delivery schedules, rider allocation, and operational coverage according to order volumes. Track key performance indicators (KPIs), including:On-time delivery rate Order acceptance and completion rate Cancellation rate Delivery time Rider productivity Customer complaints Order accuracy Analyze operational data and identify opportunities to improve efficiency and reduce delivery costs. Handle operational issues, delayed orders, failed deliveries, customer complaints, and escalations. Coordinate with restaurants, riders, platform support teams, and internal departments to resolve operational challenges. Ensure compliance with company policies, platform requirements, and applicable local regulations. Prepare daily, weekly, and monthly operational performance reports. Develop and implement procedures to improve delivery speed, service quality, and operational efficiency. Monitor peak-hour demand and ensure sufficient rider capacity and coverage. Conduct regular performance reviews and implement corrective actions when required. Train, coach, and motivate the operations team and delivery personnel. Monitor operational expenses and contribute to cost-control initiatives. Support the launch and integration of new delivery platforms, locations, or operational processes. Maintain accurate operational records and ensure timely reporting to senior management. Qualifications Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or a related field.3–5+ years of experience in logistics, last-mile delivery, fleet operations, food delivery, or a similar operational environment. Previous experience working with food delivery platforms such as Hunger Station, Keeta, The Chefz, or Jahez is highly preferred. Strong knowledge of last-mile delivery operations and fleet/rider management. Strong analytical and problem-solving skills. Excellent communication and team-management abilities. Ability to work under pressure in a fast-paced operational environment. Proficiency in Microsoft Excel and operational reporting tools. Ability to analyze KPIs and translate operational data into actionable improvements. Strong organizational and time-management skills. Fluency in English; Arabic is highly preferred. Key Competencies Last-Mile Delivery Management Logistics & Fleet Operations Rider/Driver Management KPI & Performance Management Operational Planning Cost Optimization Problem Solving Data Analysis & Reporting Team Leadership Customer Service & Escalation Management Platform & Partner Management Working Environment This position requires a hands-on approach to operations, including continuous monitoring of delivery performance, coordination with riders and platform partners, and the ability to respond quickly to operational issues, particularly during peak periods. Success Measures The Logistics Operations Manager will be evaluated based on:Improved on-time delivery performance Increased rider productivity Reduced order cancellations and failed deliveries Improved customer satisfaction Reduced operational costs Effective workforce and rider utilization Strong compliance with platform and company requirements Consistent achievement of operational KPIs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Cybersecurity Operations Expert responsible for supporting the first line of defense through the day-to-day execution, monitoring, and improvement of operational security controls across enterprise IT environments. The role focuses on protecting systems, networks, endpoints, applications, and users by detecting threats, responding to security events, coordinating remediation activities, and maintaining effective cybersecurity operations. Key responsibilities include continuous monitoring of security alerts and events, email security, and other operational security platforms, and ensuring timely containment and recovery actions. The role also supports vulnerability management by tracking findings, coordinating remediation with infrastructure and application teams, and validating closure of identified risks. The Cybersecurity Operations Expert works closely with IT operations, network, cloud, server, endpoint, and application teams to ensure security controls are implemented and functioning effectively as part of daily business and technology operations. Responsibilities also include supporting identity and access security operations, reviewing privileged access activities, enforcing security baselines, maintaining playbooks and operational procedures, and contributing to security awareness from an operational perspective. This position is part of the first line of defense and is therefore focused on operating and executing controls rather than performing independent oversight, policy governance, regulatory compliance assurance, or internal audit activities associated with the second or third lines of defense.</p><p>Responsibilities:</p><ul><li>Monitor and analyze cybersecurity alerts, events, and incidents.</li><li>Perform initial triage, investigation, containment support, and escalation of security incidents.</li><li>Support endpoint, network, cloud, and email security operations.</li><li>Coordinate vulnerability remediation with relevant technical teams.</li><li>Execute and maintain operational security controls and monitoring use cases.</li><li>Monitor and support security-related patching, platform upgrades, and operational technology refresh activities to ensure minimal security exposure and service disruption.</li><li>Support security activities during system, tool, and infrastructure migrations, including validation of controls, configuration reviews, and post-migration security checks.</li><li>Review and validate security integrations between cybersecurity tools, IT systems, cloud platforms, and third-party solutions to ensure proper logging, alerting, connectivity, and control effectiveness.</li><li>Support access control reviews, privileged access monitoring, and identity-related security operations.</li><li>Maintain incident response procedures, runbooks, and operational documentation.</li><li>Track remediation actions and follow up on risk reduction activities.</li><li>Contribute to continuous improvement of cybersecurity activities and processes.</li><li>Support business resilience by reducing operational cyber risk exposure.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Cybersecurity, Information Security, Computer Science, Information Technology, Engineering, or a related field.</li><li>5+ years of experience in cybersecurity operations, security monitoring, incident response, vulnerability management, or security engineering functions.</li><li>Hands-on experience with enterprise security technologies, including SIEM, EDR/XDR, email security, identity and access management, network security, cloud security, and vulnerability management platforms.</li><li>Strong understanding of cybersecurity frameworks, attack techniques, threat detection methodologies, and security operations best practices.</li><li>Experience working in hybrid environments spanning on-premises infrastructure, cloud platforms, and third-party services.</li><li>Preferred Certifications Certified Information Systems Security Professional (CISSP) Certified Information Security Manager (CISM)</li></ul><p></p></section>

Hello!<br>Greetings from Linnk Group!<br>We are looking for an experienced IT Team Lead / Site Manager to manage and oversee IT operations at a manufacturing facility under the Red Sea Global Project. The role requires a hands-on IT professional with strong leadership, troubleshooting, project coordination, and stakeholder management skills.<br>Job Title: IT Team Lead – Site Manager Location: Umluj, Saudi Arabia Work Mode: On-site Commute: Approximately 1 hour from Umluj Vehicle: Own car is mandatory Experience: 5+Years<br>The successful candidate will be responsible for ensuring reliable IT operations and minimum downtime across a 24/7 / shift-based manufacturing environment. Key Responsibilities Lead and manage all day-to-day IT operations at the site. Supervise and support the on-site IT Support Engineer. Provide hands-on troubleshooting for desktops, laptops, servers, peripherals, and software. Manage basic network infrastructure, including LAN, Wi-Fi, switches, and connectivity troubleshooting. Coordinate IT projects, implementations, and site-level technical activities. Act as the primary point of contact for IT-related issues, decisions, and escalations. Work closely with business users, project teams, and client stakeholders. Ensure IT systems and infrastructure support continuous manufacturing operations. Monitor and resolve incidents efficiently to minimize business downtime. Manage IT operations independently with minimal supervision in a remote site environment. Mandatory Requirements Proven experience as an IT Team Lead, IT Supervisor, IT Manager, or similar leadership role. Strong IT Operations and infrastructure support experience. Hands-on knowledge of Desktop Support, Servers, LAN, Wi-Fi, Switches, and Connectivity Troubleshooting. Experience in manufacturing, industrial plants, food manufacturing, laundry plants, or similar environments is highly preferred. Strong project coordination and stakeholder management skills. Excellent communication and interpersonal skills. English proficiency is mandatory; Arabic is preferred. Ability to work independently at a remote site. Valid driving license and own vehicle are mandatory for daily commuting to the site. Willingness to work in a 24/7 or shift-based manufacturing environment.<br>If you are interested, drop me your CV to subin.pv@linnk.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>About the Job</b><br><br>Position Title: IT Manager<br><br>Location: Khobar, KSA<br><br>Employment Type: Full-time<br><br>Saudi Nationals Only.<br><br></span><p><b><span>About the Client</span></b><br></p><br><p><span>Our client operates within the financial technology and digital services sector, providing technology-enabled solutions to help customers managing financing options. The organization focuses on improving accessibility, efficiency, and customer experience through secure and innovative digital solutions.</span><br></p><br><p><b><span>Role Overview</span></b><br></p><br><p><span>IT Manager will be responsible for leading the company’s technology strategy and driving the development of digital and technical solutions that support both short-term and long-term business objectives while ensuring the readiness and sustainability of the company’s technology infrastructure.</span><br></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><ul><li><span>Develop and implement the comprehensive technology vision and IT strategy in alignment with business objectives.&nbsp; <br></span></li><li><span>Lead digital transformation initiatives, technology product development, and innovation across operations and services.<br></span></li><li><span>Oversee IT infrastructure, systems performance, and continuous improvement of technology platforms.<br></span></li><li><span>Manage and guide technical, engineering, and development teams to ensure effective project delivery.<br></span></li><li><span>Identify and adopt new technologies that enhance operational efficiency and business competitiveness.<br></span></li><li><span>Collaborate with senior leadership and cross-functional departments to understand business needs and deliver integrated technology solutions.<br></span></li><li><span>Oversee information security, data protection, and compliance with applicable local and international standards.<br></span></li><li><span>Prepare and manage the annual technology budget, ensuring effective cost control and resource utilization.<br></span></li><li><span>Build and manage strategic partnerships with technology vendors, service providers, and innovation partners.<br></span></li><li><span>Represent the technology function in senior management and executive-level meetings.<br></span><br></li></ul><br><span>Requirements</span><p><b><span>Education</span></b><br></p><br><ul><li><span>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</span><br></li><li><span>A Master’s degree or relevant professional certifications would be an advantage.</span><br></li></ul><p><b><span>Experience</span></b><br></p><br><ul><li><span>4+ years of experience in IT management, technology leadership, digital transformation, or related technology roles.</span><br></li><li><span>Experience in leading IT teams, technical teams, software development teams, or digital product teams.</span><br></li><li><span>Strong background in IT infrastructure, systems management, digital platforms, and technology operations.</span><br></li><li><span>Experience in information security, data protection, compliance, and vendor management.</span><br></li><li><span>Previous experience in digital platforms and financial services environment is essential.</span><br></li></ul><p><b><span>Skills / Attributes</span></b><br></p><br><ul><li><span>Strong leadership, planning, and decision-making skills.</span><br></li><li><span>Excellent understanding of IT strategy, digital transformation, infrastructure, and emerging technologies.</span><br></li><li><span>Strong problem-solving and analytical skills with the ability to improve systems and processes.</span><br></li><li><span>Excellent communication and stakeholder management skills.</span><br></li><li><span>Ability to work closely with executive leadership and translate business needs into technology solutions.</span><br></li><li><span>Strong project management, budgeting, and vendor management capabilities.</span><br></li><li><span>High level of ownership and professionalism.</span><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >the Grandeur is seeking an <strong >Operations Supervisor</strong> to join our team in Makkah. This full-time position is central to ensuring the smooth and efficient operation of processes within our accounting sector. The role is suited for individuals with 2-5 years of experience who are dedicated to optimizing workflows and enhancing productivity.</p> <h3 >Role Purpose and Impact</h3> <p >As an Operations Supervisor, you will oversee daily operations, manage team performance, and implement best practices to achieve operational excellence. Your leadership will contribute directly to the company's success by fostering a culture of continuous improvement and innovation. This position offers the opportunity to collaborate with cross-functional teams, gaining insights across various business functions and enhancing overall organizational effectiveness.</p> <h3 >Key Responsibilities</h3> <ul > <li >Oversee daily operations within the accounting department, ensuring processes are efficient and compliant with established standards to enhance productivity and accuracy.</li> <li >Manage a team of accounting professionals, providing guidance, support, and performance feedback to foster a motivated and high-performing work environment.</li> <li >Implement and monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement, utilizing data analysis tools for decision-making.</li> <li >Collaborate with other departments to streamline processes and improve interdepartmental communication.</li> <li >Conduct regular training sessions for team members on best practices and new technologies to ensure staff are equipped to meet evolving industry demands.</li> <li >Prepare and present operational reports to senior management, highlighting achievements, challenges, and strategic recommendations.</li> <li >Ensure compliance with accounting regulations and standards, maintaining accurate records and documentation for financial audits and internal controls.</li> <li >Lead projects focused on process optimization and automation, leveraging technology to reduce manual tasks and improve efficiency.</li> <li >Act as a liaison between the accounting department and external stakeholders, addressing inquiries and fostering positive relationships to support business objectives.</li> </ul> <h3 >Team and Work Environment</h3> <p >Our team culture is founded on collaboration, respect, and a shared commitment to excellence. You will join a group of dedicated professionals who support each other and celebrate collective successes. We are committed to providing a supportive environment where employees can thrive and contribute to our mission of delivering exceptional accounting services.</p> <h3 >Professional Development</h3> <p >the Grandeur invests in its employees' professional development, offering training programs and mentorship opportunities designed to empower you to reach your full potential. This role provides exposure to various aspects of our business, equipping you with skills and knowledge essential for career advancement within our organization. As an Operations Supervisor, you will drive change and enhance our operational capabilities, making a significant impact on overall performance.</p> <h3 >Application</h3> <p >We invite qualified candidates ready to lead a talented team and contribute to our mission to apply for the Operations Supervisor position.</p>

We are looking for an experienced Operations Manager to oversee the daily operations of an aesthetic clinic, maintain operational and regulatory compliance, and support the branch’s financial and service performance. Key Responsibilities:Manage the clinic’s daily operations and ensure smooth, efficient workflow. Supervise department heads and monitor compliance with operational standards, policies, and procedures. Monitor branch revenue, review financial performance, and follow up on revenue targets in coordination with the relevant departments. Oversee the branch’s compliance with the requirements of the Ministry of Health and other relevant government authorities. Follow up on branch licences, regulatory requirements, inspections, and corrective actions. Address branch-level operational issues and escalate major concerns to senior management. Oversee resource allocation and staff scheduling according to operational needs. Conduct regular meetings with physicians and other team members to review performance, challenges, and required actions. Monitor operational KPIs and prepare performance reports and recommendations. Improve the branch’s Google Maps presence by supporting a positive patient experience, encouraging genuine reviews, and ensuring professional responses to feedback. Follow up on patient complaints and ensure timely and appropriate resolution. Perform any other duties assigned by the direct manager within the scope of the position. Requirements:3–6 years of experience in operations management, preferably within aesthetic clinics or healthcare facilities. Bachelor’s degree in Business Administration, Healthcare Administration, or a related field. Strong experience in branch management, team supervision, and daily operations. Practical knowledge of Saudi Ministry of Health requirements and healthcare regulatory compliance. Experience in revenue monitoring, resource planning, staff scheduling, and KPI reporting. Strong problem-solving, decision-making, communication, and reporting skills. Proficiency in Microsoft Office and relevant operational systems. Professional proficiency in Arabic and English.

About CsMena CsMena is a leading BPO and customer service solutions provider, delivering high-quality contact center and outsourcing services to local and international clients. We are looking for an experienced Operations Manager to join our team in Riyadh, Saudi Arabia, and lead high-volume customer service operations while driving operational excellence, performance, and continuous improvement. Job Summary The Operations Manager will be responsible for overseeing day-to-day customer service operations, managing operational performance, developing high-performing teams, and ensuring service levels and customer experience targets are consistently achieved. The ideal candidate has strong experience in customer service or BPO operations, preferably within food delivery, e-commerce, internet or other high-volume B2C environments.<br>Key Responsibilities Manage and oversee daily customer service operations to ensure operational targets and service levels are achieved. Lead, coach, and develop operations teams and ensure effective workforce and performance management. Monitor and analyze key operational KPIs, including Service Level (SL), Average Handle Time (AHT), Utilization (UT), CSAT, productivity, and quality. Identify operational gaps and implement corrective and preventive actions to improve performance. Drive continuous improvement initiatives across processes, workflows, and customer service operations. Analyze operational data and prepare regular performance reports and business reviews. Work closely with internal departments and international stakeholders to ensure alignment on operational objectives and service requirements. Manage operational escalations and support effective crisis and issue resolution. Ensure compliance with company policies, client requirements, and operational procedures. Develop and implement action plans to improve team productivity, efficiency, and customer satisfaction. Support capacity planning, resource allocation, and operational forecasting as required. Promote a culture of accountability, performance, continuous improvement, and customer focus.<br>Requirements3+ years of experience managing customer service, contact center, or BPO operations. Proven experience managing 50+ team members. Bachelor's degree or higher. Native Arabic with B2+ English proficiency. Strong understanding of the Saudi and GCC customer landscape. Strong knowledge of customer service and contact center operational KPIs. Advanced Microsoft Excel skills. Experience with Power BI, Tableau, Looker, or similar business intelligence and reporting tools. Strong leadership, analytical, problem-solving, decision-making, and crisis-management skills. Proven ability to manage high-volume operations in a fast-paced environment. Strong stakeholder management and communication skills. Experience with international or Chinese companies is highly preferred. Experience in food delivery, e-commerce, internet, fintech, or other high-volume B2C businesses is preferred. Knowledge or experience in process improvement, Lean, or Six Sigma is a plus.<br>What We Offer The opportunity to lead high-volume customer service operations in a fast-paced environment. Exposure to local and international stakeholders. An opportunity to drive operational excellence and continuous improvement. A dynamic environment with opportunities to develop high-performing teams and make a direct impact on business performance.<br>Job Details Job Title: Operations Manager Location: Riyadh, Saudi Arabia Employment Type: Full-time Industry: BPO / Customer Service / Contact Center<br>If you have the operational leadership experience and skills required for this role, we encourage you to apply and join the CsMena team.

We are looking for an experienced IT Manager for an outsourced assignment to support the client’s IT operations and infrastructure.<br>Key Requirements:<br>Strong background in IT infrastructure Good knowledge of IT security and cybersecurity practices Hands-on experience in server maintenance, configuration, and troubleshooting Ability to manage day-to-day IT operations and provide effective technical support Strong problem-solving and communication skills<br>Candidates with relevant IT qualifications and practical experience in managing IT infrastructure and server environments are encouraged to apply.

Position: Workforce Uniform Manager – Major Sporting Event<br>Contract Duration: Sept 2026 - Jan 2027<br>We are looking for an experienced Uniform Manager to join the Workforce Operations team for a major international football event in Saudi Arabia.<br><br>About the Role The Uniform Manager will take ownership of the end-to-end uniform operation for staff, volunteers and workforce members — from planning and ordering through sizing, storage, distribution, replacement and collection. The successful candidate will ensure the right uniform reaches the right person, in the right size, at the right time and at the right venue.<br>Key Responsibilities• Plan uniform requirements based on workforce numbers and roles• Manage uniform orders, stock, inventory and deliveries• Coordinate with suppliers and vendors• Organize sizing and fitting sessions• Manage uniform distribution across multiple venues• Maintain accurate allocation and collection records• Monitor stock levels and arrange replenishment when required• Manage replacements for lost, damaged or incorrect uniforms• Coordinate closely with Workforce Operations, HR and Venue Operations• Manage uniform storage and inventory• Prepare regular reports on stock and distribution status• Lead and manage the uniform team during the event<br>What We're Looking For• 3+ years of experience in uniform, wardrobe, apparel, workforce logistics or event operations• Experience with large-scale sporting events, international tournaments or major projects preferred• Strong inventory and stock management experience• Supplier and vendor coordination experience• Excellent organizational and coordination skills• Ability to manage high volumes across multiple locations• Strong communication and problem-solving skills• Ability to work under pressure and meet tight deadlines• Strong Excel and reporting skills<br>Preferred Background Experience in major sporting events, international football tournaments, mega events, hospitality, workforce operations or large-scale uniform programs will be highly valued.<br>If you have the experience and are interested in being part of a major international football event in Saudi Arabia, we would love to hear from you.

Site Manager – Entertainment Complex Imaging | Abha / Tabuk - Saudi Arabia<br>We are hiring experienced Site Managers to lead guest imaging operations across entertainment complex locations in Saudi Arabia.<br>Locations: Tabuk, Abha, Yanbu, Madinah, Riyadh Employment Type: 12 months Contract Working Days: 6 days per week Working Hours: 8 hours per day, rotational schedule Language Requirement: Arabic required, English preferred Nationality: Saudi Nationals preferred On TASC Payroll.<br>Role Overview As a Site Manager, you will lead the on-site team, drive sales performance, ensure excellent guest experience, and manage day-to-day operations at a fast-paced entertainment complex. Key Responsibilities Lead, coach, and supervise Guest Associates at site level. Drive sales, conversion, upsell, and revenue targets. Ensure strong guest experience and service recovery. Manage daily site operations, staffing, and shift execution. Oversee POS, imaging systems, kiosks, inventory, and cash handling. Prepare performance reports and coordinate with internal and venue stakeholders.<br>What We’re Looking For3–5 years of experience in entertainment, retail, hospitality, guest experience, or photo operations. Experience managing teams of 10–50 staff. Strong commercial mindset with proven sales achievement. Good communication, leadership, and problem-solving skills. Comfortable working in a high-volume, guest-facing environment. Flexible to work weekends, holidays, and peak periods. Fluent Arabic required; English communication preferred.

Summary: Oversees all branch operations, staff management, and strategic growth as a standalone business unit.<br>Key Responsibilities:<br>Managing daily operations, budgeting, compliance, and team leadership to drive profitability. Manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth functioning. Lead the team in delivering exceptional customer service, resolving issues, and maintaining high occupancy rates. Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and compliance with brand standards. Develop and execute sales strategies for revenue growth, cost control, and community engagement. Monitor key performance metrics, prepare reports, and implement improvements based on data analysis and reports to the regional management. Ensure adherence to Saudi labor laws, health and safety regulations, and cultural norms in all operations. Foster a positive work environment, including staff training, performance evaluations, and Saudization initiatives.<br>Qualifications:<br>Bachelor’s- A degree in hospitality management is preferred; a master’s degree is highly favored.5-7 years of experience in operations management within Saudi Arabia. Strong leadership skills are required. At least 5 years of experience as an operations manager in a business center. A minimum of 5 years of experience as an operations director in hospitality or property management.

Senior Design Manager – Operations Compound???? Riyadh, Saudi Arabia<br>I'm currently recruiting for a Senior Design Manager to join a leading contractor on a major programme based in Riyadh.<br>This role will lead the design delivery of Operations Compound and back-of-house operational facilities. These are functional assets that support day-to-day operations rather than iconic or luxury developments, so we're looking for someone who is highly delivery-focused, commercially aware, and able to add value from day one.<br>Key Requirements:Proven experience as a Senior Design Manager working for a main contractor. Strong Design & Build (D&B) experience is essential. Experience delivering operational compounds, logistics facilities, industrial buildings, maintenance depots, infrastructure support buildings, or similar back-of-house assets. Demonstrable experience managing the design process from concept through construction and handover. Strong technical coordination skills with the ability to manage consultants, subcontractors, and internal delivery teams. Excellent understanding of buildability, programme management, and design coordination. Able to work at pace, manage competing priorities, and resolve technical challenges quickly. Someone who can hit the ground running and thrive in a fast-moving project environment.<br>Responsibilities:Lead the design management process across multiple Operations Compound assets. Manage multidisciplinary consultants and ensure design deliverables are issued in line with programme requirements. Coordinate with construction, commercial, planning, procurement, and client teams to ensure seamless project delivery. Review technical submissions, resolve design clashes, and drive buildable design solutions. Ensure compliance with project standards, statutory requirements, and quality expectations. Support the project team in achieving programme milestones through proactive design leadership.<br>This is an excellent opportunity to join a flagship programme in Riyadh, working on a high-profile development where speed of delivery, collaboration, and technical excellence are key.<br>If you have a strong background delivering D&B projects for a main contractor and are looking for your next challenge in Saudi Arabia, I'd be keen to speak with you.

Job Summary:<br>The Regional Manager is responsible for overseeing the performance and operations of the branch within the Central Region, ensuring the achievement of sales, profitability, and operational objectives in line with the company’s strategy. This role involves leading and developing the branch team, monitoring key performance indicators, improving operational efficiency, enhancing customer experience, and ensuring compliance with company policies and procedures. The Regional Manager serves as a key link between the branch and senior management, ensuring the effective execution of business plans and the achievement of operational and commercial goals.<br>Key Responsibilities:<br>• Develop and execute the regional sales and operations plan in line with company strategy• Drive achievement of regional sales, margin, and profitability targets across all branches• Set, cascade, and track targets for branch managers and supervisors• Oversee end-to-end branch operations — sales, warehouse, delivery, and administration• Lead, coach, and develop branch managers and teams; manage performance and succession• Build and grow relationships with key regional customers and expand market share• Manage the regional budget and P&L, controlling costs and improving profitability• Oversee receivables, collections, and credit control across the region• Ensure optimal stock levels by coordinating with supply chain and branches• Ensure compliance with company policies, regulations, and safety standards• Analyze regional performance and provide forecasts and insights to senior management• Identify new business opportunities and lead regional growth initiatives<br>Required Knowledge, Qualifications & Experience<br>• 7–10 years of experience, including 4+ years in a senior sales / operations leadership role• Proven track record of delivering P&L, sales, and profitability targets across multiple branches• Strong strategic, commercial, financial, and operational acumen• Excellent leadership, team-development, and stakeholder-management skills• Experience in the automotive or FMCG sector (automotive preferred)• Bachelor’s degree in business or marketing (MBA preferred)• Fluent Arabic and English

<b>Join Sadarah Al Taam as Warehouse Manager!</b><br>Do you have a passion for inventory management? We are looking for an experienced Food and Beverage Warehouse Manager to oversee vital operations in our warehouse.<p><b>Key Responsibilities:</b></p><ul><li>Manage daily warehouse operations and ensure product safety and handling.</li><li>Maintain accurate inventory records and ensure compliance with food standards.</li><li>Lead and train the team to ensure optimal performance.</li><li>Coordinate supplier deliveries and distribution.</li><li>Implement health and safety regulations and conduct regular checks.</li><li>Prepare reports and analyze overall warehouse performance.</li></ul><p></p><p><b>Qualifications:</b></p><ul><li>3-16 years of experience in warehouse management.</li><li>Bachelor's degree or diploma in a relevant field.</li><li>Strong knowledge of food safety practices and quality standards.</li><li>Effective leadership and communication skills.</li><li>Ability to work in a fast-paced environment.</li></ul><p></p><p><b>Benefits:</b><br>Join our team and let us help you develop your career in an innovative and supportive environment.</p>

A leading General Contracting Company in Saudi Arabia is seeking an experienced Logistics Manager to oversee and manage all logistics operations across multiple construction projects. Key Responsibilities:• Manage logistics, transportation, warehousing, and material distribution activities across all projects.• Oversee fleet operations, heavy equipment allocation, mobilization, and utilization.• Coordinate with Procurement, Projects, Technical Office, and Operations teams to ensure uninterrupted project execution.• Monitor inventory, logistics costs, equipment productivity, and transportation efficiency.• Manage workforce transportation, camp logistics, and site support services.• Establish logistics procedures, KPIs, and reporting systems to improve operational performance.• Lead and develop logistics, fleet, and warehouse teams. Requirements:✔ Bachelor's Degree in Logistics, Supply Chain, Engineering, Business Administration, or related field.✔ Minimum 10 years of experience in logistics management.✔ Proven experience in Construction / Contracting Companies is mandatory.✔ Strong knowledge of fleet management, heavy equipment operations, warehousing, and project logistics.✔ Experience managing logistics operations for multiple projects simultaneously.✔ Excellent leadership and communication skills.✔ Proficiency in ERP systems and Microsoft Office. Preferred:• Experience in large-scale construction, infrastructure, industrial, or government projects.• GCC experience is highly preferred.

E-commerce store manager required<div>Follow up on orders, upload products, and follow up on electronic marketing</div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Experience supervising National Water Company (NWC) projects</p><p>Experience in operation, maintenance, and repair of water and wastewater networks.</p><p>Previous experience in similar projects is preferred.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Must hold a Bachelor’s degree in Civil Engineering.</p><p>Minimum 12 years of experience in supervision.</p></div>