Network Engineer Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job DESKTOP SUPPORT ENGINEERS L1 - SAUDI NATIONAL <p>The Desktop L1 Support Engineer is the first point of contact for end-users experiencing technical issues. This role involves providing frontline support for hardware, software, and network-related problems, ensuring minimal disruption to business operations. The engineer will log incidents, perform basic troubleshooting, and escalate complex issues to higher support levels when necessary.</p><br> <p><strong>KEY RESPONSIBILITIES:</strong></p><br> <ul><li>Incident Management:<ul><li>Log and manage incidents using ticketing tools.</li><li>Prioritize and categorize issues based on severity and impact.</li></ul></li><li>Technical Support:<ul><li>Provide support for desktops, laptops, printers, and peripherals.</li><li>Troubleshoot hardware and software issues (Windows, Mac, Linux).</li><li>Assist users with application installations and configurations.</li><li>Perform password resets and basic account management.</li></ul></li><li>Remote &amp; Onsite Troubleshooting:<ul><li>Use remote tools to diagnose and resolve issues.</li><li>Guide users through step-by-step instructions for issue resolution.</li></ul></li><li>Escalation:<ul><li>Identify issues requiring advanced support and escalate to L2/L3 teams.</li><li>Document troubleshooting steps before escalation.</li></ul></li><li>Monitoring &amp; Reporting:<ul><li>Monitor system performance using tools and raise alerts for anomalies.</li><li>Maintain logs of technical issues and resolutions.</li></ul></li><li>Customer Communication:<ul><li>Provide timely updates to users regarding issue status.</li><li>Communicate planned maintenance or outages professionally.</li></ul></li><li>Documentation:<ul><li>Create and maintain technical manuals and support documentation.</li></ul></li></ul> <p><strong>QUALIFICATIONS:</strong></p><br> <ul><li>Technical Skills:<ul><li>Proficiency in Windows/Mac/Linux OS environments.</li><li>Basic networking knowledge (IP, DNS, DHCP).</li><li>Familiarity with antivirus and security practices.</li><li>Experience with remote support tools and ticketing systems.</li></ul></li><li>Soft Skills:<ul><li>Strong communication and interpersonal skills.</li><li>Problem-solving mindset and customer-oriented approach.</li><li>Ability to multitask and manage time effectively.</li></ul></li><li>Education &amp; Certifications:<ul><li>Preferred Bachelor's degree in computer science, IT, or related field.</li><li>Certifications like CompTIA A+, ITIL Foundation, or MCDST are a plus.</li></ul></li><li>Preferred Qualifications:<ul><li>Experience in similar desktop support roles (1–2 years).</li><li>Exposure to IT service management practices.</li><li>Familiarity with automation tools or AI-based support systems.</li></ul></li></ul><p>Vertical&nbsp;</p><br><p>Technology</p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job DESKTOP SUPPORT ENGINEERS L2 - SAUDI NATIONAL <p>The Desktop L2 Support Engineer provides advanced technical support for desktops, laptops, mobile devices, and peripherals. This role involves resolving escalated issues from Level 1 support, performing system upgrades, managing IT security protocols, and collaborating with other IT teams to ensure smooth technology operations.</p><br> <p><strong>KEY RESPONSIBILITIES:</strong></p><br> <ul><li>Advanced Troubleshooting:<ul><li>Resolve complex hardware, software, and network issues escalated from L1 support.</li><li>Diagnose and fix problems related to operating systems, applications, and connectivity.</li></ul></li><li>System Management:<ul><li>Install, configure, and upgrade operating systems and applications.</li><li>Manage desktop imaging solutions.</li><li>Support Active Directory, Group Policy, and Exchange configurations.</li></ul></li><li>Security &amp; Compliance:<ul><li>Assist in antivirus management, encryption, and patching.</li><li>Ensure compliance with IT security standards.</li><li>Collaboration &amp; Escalation: Work closely with L1 support, system administrators, and network engineers.</li><li>Escalate unresolved issues to L3 teams and vendors when necessary.</li></ul></li><li>Documentation &amp; Training:<ul><li>Maintain detailed records of support activities and resolutions.</li><li>Create knowledge base articles and technical documentation.</li><li>Mentor and train L1 support staff.</li></ul></li><li>Project Participation:<ul><li>Contribute to IT projects, system upgrades, and technology rollouts.</li><li>Support IT asset management and software license tracking.</li></ul></li></ul> <p><strong>QUALIFICATIONS:</strong></p><br> <ul><li>Education:<ul><li>Associate or bachelor's degree in IT, Computer Science, or related field.</li></ul></li><li>Experience:<ul><li>2–4 years in desktop or IT support roles, with escalation experience.</li></ul></li><li>Technical Proficiency:<ul><li>Windows and macOS environments.</li><li>Microsoft 365, Active Directory, DNS, DHCP, VPN.</li><li>Remote desktop tools and ticketing systems (e.g., ServiceNow, Jira).</li><li>Basic scripting (PowerShell, Bash) is a plus.</li></ul></li><li>Soft Skills:<ul><li>Strong communication and analytical skills.</li><li>Ability to work independently and in cross-functional teams.</li><li>Customer-focused with a proactive approach.</li></ul></li></ul><p>Vertical&nbsp;<br>Technology</p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job DESKTOP SUPPORT ENGINEERS VIP - SAUDI NATIONAL <p>Responsible for delivering exceptional, personalized technical support to high-profile clients, executives, and priority users. This role ensures seamless technology experiences by proactively managing issues, providing rapid resolution, and maintaining the highest standards of professionalism and confidentiality.</p><br> <p><strong>RESPONSIBILITIES</strong></p><br> <ul><li>Executive Support<ul><li>Provide white-glove IT support to C-level executives, board members, and other VIPs.</li><li>Ensure minimal disruption to their workflow by resolving issues quickly and discreetly.</li></ul></li><li>Technical Troubleshooting<ul><li>Diagnose and resolve hardware, software, network, and mobile device issues.</li><li>Support collaboration tools (Teams, Zoom, Outlook, etc.) and productivity applications.</li></ul></li><li>Proactive Monitoring<ul><li>Anticipate potential issues and implement preventive measures.</li><li>Maintain and monitor VIP devices for performance, security, and updates.</li></ul></li><li>Incident Management<ul><li>Act as the primary point of contact for VIP incidents.</li><li>Escalate complex issues to specialized teams while maintaining ownership until resolution.</li></ul></li><li>Confidentiality &amp; Security<ul><li>Handle sensitive information with discretion.</li><li>Ensure compliance with corporate security policies and data protection standards.</li></ul></li><li>Customer Experience<ul><li>Deliver a concierge-level support experience with empathy, patience, and professionalism.</li><li>Provide clear communication and regular updates during issue resolution.</li></ul></li></ul> <p><strong>QUALIFICATIONS</strong></p><br> <ul><li>Bachelor's degree (preferred).</li><li>5+ years of IT support experience, with at least 2 years in executive/VIP support.</li><li>Strong knowledge of Windows, macOS, iOS, Android, and enterprise applications.</li><li>Familiarity with networking concepts, VPNs, and remote access solutions.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple priorities.</li><li>High level of discretion and professionalism when dealing with confidential matters.</li></ul><p>Vertical&nbsp;</p><br><p>Technology</p><br> <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Job Objective</strong></p><br><br><p>To review and oversee architectural aspects of sports facility projects, ensuring compliance with project requirements, the Saudi Building Code (SBC), and applicable FIFA standards.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Review architectural plans, designs, and specifications.</li><li>Participate in the design of stadiums, training centers, and other sports facilities.</li><li>Check access, circulation, emergency exits, and accessibility.</li><li>Oversee the layout of stands, changing rooms, restrooms, and VIP, media, and administrative areas.</li><li>Examine materials, finishes, samples, and shop drawings.</li><li>Coordinate work with different technical disciplines.</li><li>Participate in meetings and prepare necessary comments and reports.</li><li>Conduct site visits and monitor work quality.</li><li>Identify non-conformities and follow up on the correction of remarks.</li><li>Review technical submittals, variations, and as-built drawings.</li><li>Ensure compliance with Saudi Code, Civil Defense requirements, and applicable FIFA standards.</li></ul> <br> <br> Required profile : <strong>Requirements:</strong><br><ul><li>Degree in Architecture from a recognized university.</li><li>Professional experience of <strong>7 to 10 years in architectural design.</strong>.</li><li><strong>Mandatory</strong> experience in at least <strong>one sports project: stadium, club, training center, or sports complex.</strong></li><li><strong>Mandatory</strong> experience in <strong>applying FIFA standards for stadiums, football pitches, training centers, and team base camps.</strong></li><li>Good knowledge of technical requirements for pitches: dimensions, run-off areas, orientation, lighting, drainage, irrigation, and natural or synthetic turf.</li><li>Proficiency in AutoCAD and Revit, with good knowledge of BIM.</li><li>Ability to read and review plans, details, and technical specifications.</li><li>Good coordination, problem-solving, and report-writing skills.</li><li>Attention to detail and ability to work within a multidisciplinary team.</li><li>Good command of English.</li></ul> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>