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<p>About GE Vernova GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world. GE Vernova s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of the Gas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world s energy infrastructure to provide more reliable and affordable energy.</p><p>Job Summary: The Lead TFA, having completed level III competencies, will contribute to the management of site activities including planning, organizing, integrating, and monitoring of resources such as labor, tools and technical assistants as required to complete the work scope according to contractual requirements. Will work within defined parameters to make decisions, apply concepts to issues of great complexity, and resolve issues through immediate action or short-term planning at customer power generating facilities.</p><p>Essential Duties & Responsibilities: Manage, perform, coordinate the management of site activities Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation Respond to requests for emergency repairs and services to troublesome equipment Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis Signs off on all changes Drive customer satisfaction through commitment to Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product Prepare timely and accurate technical reports for customer records and a reference for future outages Ensure all parts needed for the job are shipped to the site Perform walk-downs during installation to ensure that the customer s contractors are working Perform aftermarket upgrades that need to be performed at the site Ability and willingness to work holidays, weekends and overtime as required by field assignments Extensive travel to and from projects and various field assignments will be required May be assigned other duties to help proactively drive our FieldCore vision and align with our organization s core values.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role</li><li>7+ years of experience in a field services or power generation equipment maintenance position</li><li>Successful completion of required level III training programs is a minimum requirement</li><li>Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment</li><li>Extensive travel to and from projects and various field assignments will be required</li><li>English proficiency required</li><li>Experienced Has the knowledge and skill to oversee field service activities and may possess expertise in a secondary competency.</li><li>Demonstrates mentor and team lead skills</li><li>Experience and training on Alstom, Siemens, or other OEM equipment</li><li>Extensive Field Engineering Services experience</li><li>Strong organizational and project management skills</li><li>Strong oral and written interpersonal, communication, and leadership skills</li><li>Strong business acumen and ability to sell GE products to the customer</li></ul>
<p>Support the implementation of the Project HSE Management Plan and applicable HSE procedures. Conduct regular site inspections to identify unsafe conditions, unsafe acts, and environmental risks. Monitor compliance with approved Method Statements, Risk Assessments, Job Safety Analyses (JSAs), and Permit-to-Work requirements. Support HSE Officers and Engineers in monitoring daily construction activities. Participate in site safety inspections, walkthroughs, and HSE audits. Identify hazards and ensure appropriate control measures are implemented. Report unsafe conditions and practices to the responsible supervision and HSE team. Support the investigation of incidents, near misses, unsafe acts, and environmental events. Assist in preparing incident reports and maintaining HSE records. Monitor corrective and preventive actions and follow up on their closure. Participate in daily toolbox talks and safety briefings. Support HSE awareness campaigns, training sessions, and safety initiatives. Assist in maintaining HSE inspection and observation records. Monitor the availability and proper use of Personal Protective Equipment (PPE). Verify that workers are using appropriate PPE for their assigned activities. Monitor housekeeping, access, egress, barricading, signage, and general site conditions. Support monitoring of high-risk activities including lifting, excavation, work at height, hot works, confined spaces, and electrical works. Monitor compliance with emergency preparedness and response procedures. Participate in emergency drills and exercises. Support environmental inspections and monitoring activities. Monitor waste segregation, storage, disposal, dust, noise, spills, and other environmental aspects. Assist with preparation of daily, weekly, and monthly HSE reports. Maintain HSE registers, inspection records, training records, observations, and action trackers. Coordinate with Construction teams to ensure HSE requirements are incorporated into daily work planning. Support communication of HSE alerts, lessons learned, and safety notices across the project. Assist with maintaining HSE documentation and records in accordance with project requirements.</p><p><strong>Airport / Infrastructure & Airfield Responsibilities</strong> Support HSE monitoring across airport terminals, airfield infrastructure, roads, utilities, civil works, MEP works, and external areas. Monitor HSE requirements within airside and landside construction areas. Support safe working practices in restricted and operational airport environments. Monitor construction activities near existing facilities, utilities, roads, and operational assets. Support HSE controls for temporary traffic management and construction access. Assist in monitoring activities involving heavy equipment, lifting operations, excavation, plant movement, and construction logistics. Ensure site teams are aware of specific airport and airside safety requirements.</p><p><strong>HSE Inspection & Monitoring</strong> Conduct routine HSE inspections and record findings. Follow up on unsafe conditions and ensure corrective actions are implemented. Support daily and weekly inspection programs. Assist in monitoring contractor and subcontractor HSE performance. Track HSE observations, actions, and closeout status. Support preparation of HSE performance statistics and trend analysis.</p><p><strong>HSE Documentation & Reporting</strong> Maintain HSE registers and documentation, including:</p><ul><li>Inspection Reports</li><li>Safety Observations</li><li>Toolbox Talks</li><li>Training Records</li><li>Incident / Near-Miss Reports</li><li>Corrective Action Registers</li><li>Permit Records</li><li>HSE Audit Records</li><li>Emergency Drill Records</li><li>Environmental Inspection Records</li></ul>Assist in preparing weekly and monthly HSE reports. Ensure HSE documentation is properly recorded and readily available for audits and inspections.<p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree or Diploma in Occupational Health & Safety, Environmental Health & Safety, Engineering, or a related discipline. Minimum 2 years of relevant HSE experience in construction, infrastructure, industrial, airport, or major development projects. Basic understanding of construction HSE requirements and safe working practices. Familiarity with Risk Assessments, Method Statements, JSAs, toolbox talks, inspections, and incident reporting. Good understanding of construction hazards and appropriate control measures. Experience working with contractors and construction site teams is preferred. NEBOSH, IOSH, OSHA, or equivalent HSE certification is preferred. Good communication and interpersonal skills. Ability to work effectively in a site-based construction environment.</p>
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<p>This position is hands on design, development and optimization of Data Warehouse and Business Intelligence. Responsibility include detailed designing of the processes and integration for extract, cleanse, transform, and load Data to Data Warehouse using engineered systems and ETL Tools (ODI, Informatica). Must have the ability to understand the overall business requirements and integrate them into the design. This individual must have required ETL design and integration skills to extract data from the source systems on premise and cloud applications ( E-business Suite, Oracle Retail Applications, Oracle Hyperion , CRM, Taleo, etc )</p><ul><li>Develop logical and physical design of Data warehouse to ensure design is consistent and well integrated with existing conceptual, logical, and physical application architectures</li><li>Maintain, and communicate processes and standard practices related to the design, development, and implementation of Data warehouse and BI application solutions and pattern</li><li>Foster and encourage Data Warehouse solutions reuse within on premise and cloud applications</li><li>Research and evaluate Data warehouse, BI and system integration technologies, products, and solutions, and make recommendations on technology/production introduction, phase out, and retirement.</li><li>Define data element requirements including history, timeliness and frequency of data</li><li>Support Company s Cloud Application initiatives and develop in premise and cloud application integrations</li><li>Test a Data Warehouse and BI to prepare for, administer, and validate the results of unit, vendor, component integration, system acceptance, deployment readiness, and user acceptance testing to ensure conformance to business, functional, and quality requirements</li><li>Design, deploy and install data warehouse and business intelligence software and infrastructure as per the requirements of the business and evolution of technology</li><li>Perform maintenance of data warehouse and business intelligence infrastructure through specific activities such as patching, upgrading, troubleshooting etc. in order to ensure and maximize performance</li><li>Perform periodical back-ups for applications and database(s) in order to ensure availability of data and applications until point of failure and mitigate risk of data loss</li><li>Ensure performance optimization for data warehouse and business intelligence infrastructure by reviewing configuration, identifying areas of improvement and taking appropriate actions (e.g. database and application tuning) in order to maximize performance</li><li>Ensure high availability of data warehouse and business intelligence applications through specific actions (e.g. scheduling maintenance activities, increase availability of current solution etc.) in order to ensure limited unplanned interruptions in the performance and availability of business applications and sustain partial system failure</li><li>Design and develop automated complex and efficient ETL (Extract, Transform and Load) processes in order to ultimately enable the business intelligence reporting</li><li>Manage data security by designing database and application infrastructure in alignment with data security requirements, managing user access according to the business rules and processes in place, monitor security compliance and mitigate security risks (e.g. performing data masking for sensitive data) in order to ensure security and integrity of data</li><li>Monitor data warehouse and business intelligence infrastructure and ETL processes by using appropriate ETL and enterprise management tools to ensure availability of data warehouse and business intelligence services with accurate data</li><li>Support other functions of the business with specific reporting (e.g. Finance department with business intelligence reporting) by gathering requirements and building data warehouse capability (e.g. sourcing data, building visualization capability etc.) in order to enhance decision making process with data insight</li><li>Ensure compliance with data security and integrity policies and procedures by monitoring database access and any other specific actions in order to ensure integrity, security and legal compliance</li><li>Create and maintain technical documentation for all systems and servers by documenting administration activities in order to support users and for internal reference</li></ul><p>Employee duties are not limited only to the above-mentioned Accountabilities; he/she may perform other duties as </p><p><strong>Desired Candidate Profile</strong></p><p>Education BSc in computer science preferably masters in information technology related field</p><p>Experience 8 - 10 - Years of Experience</p><p>Computer Skills MS Office Suite OCP (Oracle Certified Professional) Web Logic Servers Administration Micro Strategy (BI Solution) Oracle Exadata Database Oracle Business Intelligence Suite Enterprise Edition Oracle Hyperion Oracle Data Integrator Informatica Virtualization Data Warehouse designing Data Modeling System/Technology Integration</p><p>Languages English Arabic</p>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Project Director to join our team! In this role, you will provide strategic leadership and overall direction for the successful delivery of a large, complex project, overseeing design, construction, commercial, risk, procurement, stakeholder management, and project closeout activities.</p><ul><li>Provide overall direction and management of ongoing construction activities to ensure successful project delivery in accordance with the approved schedule and contractual obligations.</li><li>Oversee the administration of project contracts in collaboration with the Commercial team, ensuring compliance with contractual terms and conditions.</li><li>Lead and manage the design process between Parsons design team, the Employer, and the Designer throughout all design stages, ensuring completion of the final design package prior to tender.</li><li>Discuss and negotiate changes to the Scope of Work with the Employer and/or Contractors, assess associated risks, and provide direction on implementation and delivery.</li><li>Work closely with Parsons Commercial, Project Controls, Construction, Technical, and Quality teams to develop and implement plans across all elements of the project.</li><li>Oversee project risks and lead the development and implementation of mitigation plans in collaboration with the project team.</li><li>Identify long-lead items and oversee, monitor, and track the procurement process to ensure delivery in accordance with the approved project schedule.</li><li>Establish and lead weekly progress, technical, and quality meetings with the Employer and Contractor representatives to resolve outstanding issues and establish clear decisions and action plans.</li><li>Manage the project handover process, including preparation of Taking-Over Certificates (TOCs), closeout documentation, and resolution of outstanding site matters.</li><li>Maintain compliance with HSE requirements and ensure a strong HSE culture is established and maintained across Contractors and project teams.</li><li>Establish and maintain positive relationships with the Employer and collaborate with Parsons Business Development team to identify and secure additional opportunities.</li><li>Monitor and report project progress to Parsons Program Management, including key milestones, performance, emerging risks, and matters that may impact the project schedule.</li></ul><p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information. We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Construction, Manufacturing, or a related discipline.</li><li>Minimum 15+ years of direct experience in the construction and delivery of large-scale, complex projects.</li><li>Minimum 10+ years of experience in project leadership roles, with demonstrated responsibility for major multidisciplinary projects.</li><li>Demonstrable experience in volumetric manufacturing and advanced manufacturing principles within premium residential assets.</li><li>Proven track record of successfully delivering large, complex projects in a Project Director or equivalent senior leadership capacity.</li><li>Strong experience managing multiple internal and external stakeholders to achieve successful project outcomes.</li><li>Demonstrated ability to build, lead, and manage multidisciplinary project teams.</li><li>Strong leadership and technical problem-solving capabilities, with a proactive and delivery-focused approach.</li><li>Excellent stakeholder management skills with the ability to establish and maintain strong relationships with clients, contractors, consultants, and other project stakeholders.</li><li>Ability to clearly articulate project goals, priorities, and objectives to Project Managers, Engineers, and multidisciplinary delivery teams.</li><li>Previous experience delivering major projects within the Gulf region is preferred but not essential.</li><li>Strong commercial and contractual awareness within complex construction environments.</li><li>Experience managing projects through design, procurement, construction, handover, and closeout.</li><li>Demonstrated ability to operate effectively within complex client and stakeholder environments</li></ul>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Tech for People Unlocks the Future</strong></p><br><p>At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.</p><br><p>With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.</p><br><p><strong>Devoteam Culture & Values:</strong></p><br><p>True innovation is born from a powerful culture, fused with meaningful values.</p><br><p><strong>Culture:</strong></p><br><ul><li><strong>Fair and courageous</strong><br>
Everyone is treated fairly – this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.</li><li><strong>Ambition and results</strong><br>
Ambition is nurtured at every step – this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.</li><li><strong>Learning and innovating</strong><br>
Curiosity and learning are at our core – this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.</li><li><strong>Caring and sharing</strong><br>
A caring attitude is infused into our culture – this encourages sharing. We believe in the power of teams, we promote support and collaboration.<br>
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers, knowing that success is the result of collaboration. </li></ul><p><strong>Because alone, we go faster – but together, we go further.</strong></p><br><p><strong>Values:</strong></p><br><ul><li>Respect</li><li>Frankness</li><li>Passion</li></ul><p><strong>To know more about us, please visit:www.devoteam.com</strong> </p><br><p><strong>Join Devoteam and be part of a dynamic, innovative team driving technology solutions that make a real impact</strong></p><br><br>Job Description<br><p>As a Project Manager at Devoteam Middle East, you will be responsible for managing end-to-end delivery of complex software products and applications, ensuring they are completed on time, within scope, and on budget. You will lead project planning within Agile frameworks, coordinate technical resources, manage risks inherent to software lifecycles, and maintain strong communication with clients and stakeholders. Your role will involve overseeing project performance through DevOps and DevSecOps lenses, tracking progress, resolving technical bottlenecks, and ensuring alignment with client expectations. Additionally, you will contribute to improving project management practices and governance within the organization, driving impactful digital transformation in a fast-paced environment.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Lead applications development projects from initiation to closure, overseeing the full planning, execution, and delivery of high-quality software products.</li><li>Develop and maintain detailed project plans using Agile methodologies, establishing clear objectives, sprints, milestones, and delivery timelines.</li><li>Define and manage project scope and technical resources, coordinating between developers, DevOps engineers, and stakeholders to ensure alignment and availability.</li><li>Proactively manage risks and mitigate disruptions, specifically addressing security vulnerabilities within a DevSecOps framework and handling scope changes effectively.</li><li>Serve as the primary point of contact, facilitating communication between technical teams and stakeholders while providing regular updates on project health and quality control.</li><li>Track project progress, adjusting plans when necessary to ensure all software delivery goals and KPIs are met.</li><li>Manage project financials and track invoices and milestones to ensure adherence to the financial constraints of the engagement.</li><li>Adhere to project management office practices and governance.</li></ul><br>Qualifications<br><ul><li>Professional Experience: 7+ years of hands-on experience in managing software applications development or IT-related projects, with a strong background in technical leadership.</li><li>Educational Background: Hold a Bachelor’s degree in Information Technology, Computer Science, or a relevant technical field.</li><li>Domain Expertise: Must be a Subject Matter Expert in Project Management with specific knowledge of Agile methodologies, DevOps practices, and DevSecOps integration.</li><li>Certifications: Professional certification is required; PMP (Project Management Professional) and PMI-ACP (Agile Certified Practitioner) are highly preferred.</li><li>Communication Skills: Strong interpersonal and presentation skills, with the ability to communicate technical concepts to non-technical stakeholders.</li><li>Language Proficiency: Fluency in both Arabic and English is mandatory.</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<h3 >About BAE Systems Saudi Arabia and the Role</h3>
<p >BAE Systems Saudi Arabia, the UK Government’s nominated Prime Contractor for providing equipment, support, and training to Saudi Arabia, is seeking a <strong >Full-time Engine Maintenance Technician</strong>. This role is based in <strong >Dhahran</strong> and offers a <strong >competitive salary</strong>. The company supports the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability.</p> <h3 >Role Purpose</h3>
<p >The Engine Maintenance Technician is responsible for supporting the rectification and recovery of the Royal Saudi Air Force (RSAF) Tornado fleet to serviceable status. This position plays a critical role in maintaining an active flying program through effective and efficient maintenance and production of RB199 engines.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Maintain good engineering practices and ensure compliance with RSAF Technical Orders in all aspects of jet engine work and aircraft maintenance.</li>
<li >Perform comprehensive component maintenance, including inspection, surveys, evaluation, installation, repairs, troubleshooting, servicing, overhaul, modification, and on-aircraft system testing.</li>
<li >Ensure all work is carried out in strict accordance with the standards and procedures detailed within the Maintenance Organisation Exposition (MOE).</li>
<li >Implement strict tool control procedures.</li>
<li >Manage spare parts requirements using the GOLDesp logistics system.</li>
<li >Provide functional guidance to Saudi National Technical Training Program (SNTTP) initiatives regarding engineering issues.</li>
<li >Execute Time Compliance Technical Orders (TCTOs) and Special Inspections as directed.</li>
<li >Conduct visual inspections of engines.</li>
<li >Action work orders for unscheduled issues identified during maintenance using the GOLDesp system.</li>
<li >Manage and maintain accurate daily work recording diaries.</li>
<li >Provide up-to-date briefings and information on daily progress and any issues affecting ongoing maintenance activities to relevant parties.</li>
<li >Support and provide input to on-site Rolls Royce personnel for raising Technical Queries (TQs), Defect Data Reports (DDRs), and maintenance activities.</li>
<li >Ensure personal authorizations for all conducted maintenance activities remain current.</li>
<li >Utilise knowledge and experience in aircraft maintenance, quality assurance, logistical support, and company procedures.</li>
<li >Provide Line Technical Support to the RSAF on engineering matters.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates should possess <strong >5-10 years of relevant experience</strong> and meet the following criteria:</p>
<ul >
<li ><strong >Essential:</strong> A recognised qualification to NVQ/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&CA.</li>
<li ><strong >Essential:</strong> Substantial post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training.</li>
<li ><strong >Essential:</strong> A quality-minded, mature individual with a positive and proactive approach to aircraft maintenance and support issues.</li>
<li ><strong >Essential:</strong> Demonstrated sound oral and written two-way communication skills, with the ability to be tactful, discreet, and confident at all levels.</li>
<li ><strong >Essential:</strong> Ability to work effectively in a mixed workforce (Expatriate/Saudi National).</li>
<li ><strong >Essential:</strong> Ability to work on own initiative to resolve complex technical issues.</li>
<li ><strong >Essential:</strong> Relevant type training (Q Course) and specific training if required.</li>
<li ><strong >Essential:</strong> Understanding and application of human factors, error management, health and safety, and proactive hazard analysis, appropriate to the role.</li>
<li ><strong >Essential:</strong> Successful candidates (Saudi or Expatriate) must obtain and maintain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA.</li>
<li ><strong >Desirable:</strong> Knowledge of company processes and procedures.</li>
<li ><strong >Desirable:</strong> Knowledge of EASA Part 145.</li>
<li ><strong >Desirable:</strong> Broad aerospace and defence company/industry knowledge.</li>
<li ><strong >Desirable:</strong> Understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li>
<li ><strong >Desirable:</strong> First line engine and/or SPS maintenance experience.</li>
</ul> <h3 >Benefits</h3>
<p >BAE Systems Saudi Arabia offers a comprehensive benefits package, including:</p>
<ul >
<li >Competitive salary.</li>
<li >Rent-free accommodation (for expatriates).</li>
<li >Access to free/subsidized recreation facilities.</li>
<li >Generous leave and travel allowance.</li>
<li >Opportunity to apply for family to join (for expatriates, after commencement of employment).</li>
<li >Full health care scheme.</li>
</ul> <h3 >Work Environment</h3>
<p >This <strong >full-time</strong> position is based in <strong >Dhahran</strong>, Saudi Arabia, within an operational flying aircraft environment. The role requires collaboration within a diverse workforce, contributing to critical defence support operations.</p>
<p><br></p><p><strong>Job Purpose</strong></p><p>The Resident Marine Biologist & Dive Instructor (RMBDI) is a site-based role combining marine science expertise with professional dive instruction and guest engagement. The position has four primary objectives: Engage and educate guests on marine life and conservation, Lead exclusive marine biology focused dive experiences, Lead recreational (non-marine biology) dives, and Deliver dive training courses to international certification standards. In addition, the RMBDI is responsible for coordinating and implementing Galaxea s Conservation Diving Program , embedding marine conservation principles into daily dive operations and guest experiences. The role supports the Dive Center Manager in ensuring the smooth, safe, and efficient operation of all dive activities within the asset. The RMBDI oversees the delivery of day-to-day dive and underwater tourism activities, ensuring the highest standards of safety, professionalism, guest experience, environmental responsibility, and commercial performance. This includes dive center presentation, guiding and instruction, marine interpretation, and supporting dive retail and sales operations.</p><p><strong>Job Responsibilities</strong></p><p><strong>General Operations & Guest Experience</strong></p><ul><li>Report directly to the Dive Center Manager and support the day-to-day operations of the dive center.</li><li>Deliver exceptional guest experiences through professional dive guiding, instruction, and marine interpretation.</li><li>Educate guests and visiting divers on local marine ecosystems, biodiversity, and conservation initiatives.</li><li>Lead private and bespoke marine biology dive experiences for high-end clientele.</li><li>Lead recreational dives in accordance with operational procedures and safety standards.</li><li>Teach dive courses to and above PADI standards, ensuring quality, safety, and consistency.</li><li>Actively support dive retail and sales activities, promoting courses, experiences, and equipment.</li></ul><p><strong>Conservation & Sustainability</strong></p><ul><li>Coordinate and implement Galaxea s Conservation Diving Program across the designated asset.</li><li>Integrate marine conservation messaging into dive briefings, debriefings, and guest interactions.</li><li>Work closely with Sustainability and RSZA teams to ensure alignment with sensitive and high-profile environmental considerations.</li><li>Support marine conservation initiatives, citizen science activities, and environmental awareness programs.</li></ul><p><strong>Dive Center Establishment (Pre-Opening)</strong></p><ul><li>Work alongside the Dive Center Manager during pre-opening to support the development and launch of the dive center.</li><li>Collaborate with RSG departments during the delivery phase to ensure operational readiness and successful handover.</li><li>Become fully familiar with local dive sites, marine habitats, and species within the operating area.</li></ul><p><strong>Dive Center Operations (Post-Opening)</strong></p><ul><li>Uphold and manage the highest standards of dive guiding and instruction, with safety as the top priority.</li><li>Ensure all dive activities and courses are conducted safely, professionally, and in full compliance with training agency standards.</li><li>Maintain accurate and up-to-date records for courses, certifications, and dive activities.</li><li>Deliver engaging marine life presentations and educational talks for guests and colleagues.</li><li>Build and maintain positive working relationships with team members, management, and guests.</li></ul><p><strong>Policies, Procedures & Compliance</strong></p><ul><li>Adhere to all RSSE, Galaxea, and Red Sea Global policies, procedures, and standard operating guidelines.</li><li>Ensure dive center operations remain controlled, compliant, and consistent.</li></ul><p><strong>Safety, Quality & Environment</strong></p><ul><li>Apply safety, quality, and environmental management systems to ensure guest and employee safety.</li><li>Promote a responsible and environmentally conscious approach to all marine and diving activities.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Identify opportunities to enhance dive operations, conservation programs, guest satisfaction, and operational efficiency.</li><li>Contribute to continuous improvement initiatives aligned with international best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree or diploma in Marine Biology, Marine Conservation, or a related field.</li><li>Active and renewed PADI Instructor certification with a proven international track record.</li><li>Instructor rating in a minimum of five PADI specialties.</li><li>Minimum of 500 logged dives across various geographic locations.</li><li>Certification of at least 50 students across core PADI courses.</li><li>Strong background in dive center operations and commercial dive business.</li><li>Demonstrated experience in marine conservation and diving health & safety.</li><li>Equipment management and dive retail experience.</li><li>Valid Fit-to-Dive medical certification.</li><li>Excellent written and spoken English; confident public speaker.</li><li>Strong customer service mindset with a proactive, can-do attitude.</li><li>Ability to deliver engaging, informative, and memorable dive experiences.</li><li>High attention to detail and strong organizational skills.</li><li>Proven ability to work with diverse cultures and high-end clientele.</li><li>Exceptional safety awareness and leadership by example.</li><li>Ability to work independently and collaboratively in a remote dive resort environment.</li><li>Proficiency in Microsoft Office and basic administrative tasks.</li><li>Strong interest in marine science, education, and conservation.</li><li>Full-face mask diving experience.</li><li>Additional language skills (Arabic preferred).</li><li>Social media and content creation skills.</li><li>Underwater photography and videography.</li><li>Advanced marine species identification skills.</li><li>Equipment workshop technician experience across multiple brands.</li></ul>
<p><br></p><p><b>Job Purpos</b>e The Assistant Boat Captain is a site-based role that supports the safe, efficient, and professional operation of dive center vessels. Working closely with the Boat Captain, this role ensures smooth daily marine operations while maintaining the highest standards of safety, guest experience, and vessel readiness. The Assistant Boat Captain plays a key role in supporting navigation, vessel preparation, and dive logistics, while also contributing to the upkeep, cleanliness, and maintenance of all marine assets. This position combines operational support, safety awareness, and guest interaction within a luxury marine tourism environment.</p><p>Key Responsibilities</p><ol><li>General Responsibilities<ul><li>Support the Boat Captain in the safe navigation and operation of all dive center vessels.</li><li>Assist with daily vessel preparation, ensuring readiness, safety compliance, and presentation standards.</li><li>Maintain cleanliness and organization of vessels (interior and exterior) to a high standard.</li><li>Assist with mooring, anchoring, docking, and vessel handling as directed by the Boat Captain.</li><li>Support dive center operations, including cylinder handling, equipment loading/unloading, and general organization.</li><li>Contribute to a positive and professional onboard environment for guests and crew.</li></ul></li><li>Pre-Opening Support<ul><li>Assist in the setup and readiness of marine assets prior to operations.</li><li>Support cross-functional teams during the delivery phase to ensure operational requirements are met.</li><li>Develop familiarity with local navigation routes, dive sites, and marine conditions.</li></ul></li><li>Operational Responsibilities (Post-Opening)<ul><li>Assist in the safe embarkation and disembarkation of guests.</li><li>Support diver drop-offs and pick-ups in accordance with established dive protocols.</li><li>Monitor safety conditions onboard and escalate any risks or concerns to the Boat Captain.</li><li>Assist in maintaining vessel logs, checklists, and daily operational records.</li><li>Conduct routine checks on safety equipment and report any deficiencies.</li><li>Support basic troubleshooting of vessels and outboard engines where applicable.</li><li>Ensure all equipment and onboard areas are properly secured and maintained.</li><li>Assist in delivering a smooth and enjoyable guest experience throughout the journey.</li></ul></li><li>Health, Safety, Environment & Quality<ul><li>Adhere to all marine safety standards, emergency procedures, and operational protocols.</li><li>Support the implementation of safety drills and emergency preparedness measures.</li><li>Ensure compliance with environmental regulations and promote responsible marine practices.</li><li>Maintain a clean, safe, and organized working environment onboard.</li></ul></li><li>Policies, Procedures & Reporting<ul><li>Follow all company policies, SOPs, and maritime guidelines.</li><li>Assist in maintaining accurate records, including maintenance logs and operational checklists.</li><li>Report incidents, hazards, or maintenance issues promptly to the Boat Captain and management.</li></ul></li><li>Continuous Improvement<ul><li>Support initiatives aimed at improving operational efficiency, safety, and guest experience.</li><li>Actively contribute to team development and operational best practices.</li></ul></li></ol><p>Job Requirements</p><p>Qualifications & Experience</p><ul><li>Relevant marine or boating experience, preferably within a dive or tourism environment.</li><li>Basic knowledge of vessel operations, navigation, and safety procedures.</li><li>Experience supporting boat operations or working as a deckhand is preferred.</li><li>Familiarity with diving operations and handling divers is an advantage.</li><li>Basic mechanical knowledge of boats and outboard engines is desirable.</li></ul><p>Core Competencies</p><ul><li>Basic proficiency in spoken English; Arabic is an advantage.</li><li>Strong commitment to safety and operational discipline.</li><li>Positive attitude with a strong customer service mindset.</li><li>Ability to work in a physically demanding, outdoor marine environment.</li><li>Strong teamwork and communication skills.</li><li>High level of attention to detail and reliability.</li><li>Ability to remain calm and responsive in high-pressure situations.</li><li>Professional demeanor aligned with luxury hospitality standards.</li><li>Willingness to learn and develop within marine operations.</li></ul><p>Desirable Skills</p><ul><li>Additional language proficiency (preferably Arabic).</li><li>Entry-level maritime certification or training.</li><li>Interest or background in marine conservation and sustainability.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Relevant marine or boating experience, preferably within a dive or tourism environment.</li><li>Basic knowledge of vessel operations, navigation, and safety procedures.</li><li>Experience supporting boat operations or working as a deckhand is preferred.</li><li>Familiarity with diving operations and handling divers is an advantage.</li><li>Basic mechanical knowledge of boats and outboard engines is desirable.</li><li>Basic proficiency in spoken English; Arabic is an advantage.</li><li>Strong commitment to safety and operational discipline.</li><li>Positive attitude with a strong customer service mindset.</li><li>Ability to work in a physically demanding, outdoor marine environment.</li><li>Strong teamwork and communication skills.</li><li>High level of attention to detail and reliability.</li><li>Ability to remain calm and responsive in high-pressure situations.</li><li>Professional demeanor aligned with luxury hospitality standards.</li><li>Willingness to learn and develop within marine operations.</li><li>Additional language proficiency (preferably Arabic).</li><li>Entry-level maritime certification or training.</li><li>Interest or background in marine conservation and sustainability.</li></ul>
<p><br></p><p><b>Job Purpose</b></p><p>The Senior Manager Dive Operations is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards. Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment. The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea s dive operations across multiple assets.</p><p>Job Responsibilities</p><p>General Responsibilities</p><ul><li>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</li><li>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</li><li>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</li><li>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</li><li>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</li><li>Work remotely as required and attend office locations when operational or business needs dictate.</li><li>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</li></ul><p>Establishment of Dive Center</p><p>Pre-Opening</p><ul><li>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</li><li>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</li><li>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</li></ul><p>Post-Opening</p><ul><li>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</li><li>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</li><li>Oversee and ensure the safe and professional execution of all daily diving activities.</li><li>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</li><li>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</li><li>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</li><li>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</li></ul><p>Media Coverage</p><ul><li>Support the Destination Development department, when required, in facilitating photo and video media coverage. Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</li></ul><p>Policies, Systems, Processes, Procedures, Standards & Reporting</p><ul><li>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</li><li>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</li></ul><p>Safety, Quality & Environment</p><ul><li>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</li><li>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</li></ul><p>Continuous Improvement</p><ul><li>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</li><li>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</li></ul><p>Job Stakeholders</p><p>Internal:</p><ul><li>RSG Destination Development Group</li><li>Environment and Sustainability</li><li>Red Sea Zone Authority</li></ul><p>External:</p><ul><li>Ministry of Tourism</li><li>Ministry of Environment, Water and Agriculture and its affiliated centers</li><li>Universities and research institutions</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p><p>As a Customer Solutions Consultant, you will be responsible for helping customers realize digital transformation through cloud communication by leading collaboration with a virtual team of sales, engineers, and support resources. In this role, you will be accountable for building and maintaining strong customer relationships, influencing long-term strategic direction, serving as a trusted advisor, and driving executive-level engagement with CXOs and technology decision-makers. You will help customers evaluate their cloud communication strategy, recommend solutions that align with their business and technical requirements, remove deployment roadblocks, and ensure successful adoption while driving customer satisfaction.</p><p>Help us shape the future of communication by:</p><ul><li>Acting as a technical liaison between Sales and Product teams during the sales process supporting solution design, quotes, proposals, RFP responses, and related documentation.</li><li>Building working knowledge of Unifonic's conversational AI and omnichannel communications platform.</li><li>Joining Sales team meetings to understand customer pain points, requirements, and business goals, and helping shape the most relevant solution.</li><li>Supporting problem escalation and best-practice efforts to help clients and internal teams use Unifonic's products more effectively.</li><li>Building and delivering product demos and pilots that showcase Unifonic's value to prospects and clients.</li><li>Relaying timely, organized client feedback to Product Management, Sales, Support, and Development based on real business cases.</li><li>Handing off won deals cleanly to the Customer Success team, with clear context on customer goals and configuration.</li><li>Supporting Sales and Account Management on upsell and cross-sell opportunities with technical input.</li><li>Coordinating with cross-functional teams (Product, Support, Engineering) as needed to close deals.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>+2 years of hands-on experience in selling technology solutions, technical/solutions consulting, or customer-facing delivery in a related industry (SaaS, CPaaS, Telecommunications, etc.).</p><p>Bachelor's degree in Engineering, Computer Science, or another IT-related field.</p><p>Ability to create a positive customer experience by matching the right product/service offerings to their needs.</p><p>Ability to understand and troubleshoot customer needs and translate them into workable solutions.</p><p>Strong interpersonal skills, comfortable engaging multiple stakeholders and collaborating with virtual/cross-functional teams.</p><p>Fluency in Arabic and English, with strong writing/editing and verbal communication skills.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Cloud communications platforms (SMS, Voice, WhatsApp, Email).</li><li>REST APIs, JSON, and webhooks.</li><li>SaaS and CPaaS fundamentals.</li><li>Solution architecture and technical discovery.</li><li>Conversational AI and chatbot platforms.</li><li>Product demonstrations and proof-of-concept delivery.</li><li>CRM and API integrations.</li><li>Technical troubleshooting and deployment support.</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<p>We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it s no small feat. It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.</p><p>Medication Management Solutions</p><p>With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.</p><p>About the role</p><p>The Solution Manager serves as the regional technical and clinical expert responsible for designing, configuring, and implementing integrated Medication Management Solutions across healthcare systems in the META region. The role partners with Sales, Marketing, Clinical, Service, IT, and Customer Success teams to architect end-to-end solutions that address customer challenges in medication safety, infusion management, pharmacy automation, connected care, interoperability, and digital transformation. The Solution Manager acts as a trusted advisor to healthcare executives, clinical stakeholders, pharmacists, biomedical engineers, and hospital IT teams by translating customer requirements into scalable, compliant, and value-based solutions that improve patient outcomes, workflow efficiency, and operational performance.</p><p>Work Location: Dubai or Riyadh</p><p>Main responsibilities will include:</p><p>Solution Design & Architecture</p><ul><li>Lead technical discovery sessions with customers to understand clinical, operational, and IT requirements.</li><li>Design end-to-end MMS solutions incorporating infusion systems, medication management software, pharmacy automation, interoperability platforms, and connected care technologies.</li><li>Develop solution architecture diagrams, workflows, technical specifications, and implementation roadmaps.</li><li>Ensure solution scalability, cybersecurity compliance, and system interoperability.</li></ul><p>Customer Engagement & Pre-Sales Support</p><ul><li>Partner with Sales and Commercial teams to support strategic customer opportunities.</li><li>Participate in customer presentations, solution workshops, technical demonstrations, and executive briefings.</li><li>Lead response to technical aspects of tenders, RFPs, and procurement processes.</li><li>Serve as a trusted advisor during customer digital transformation initiatives.</li></ul><p>Clinical & Workflow Optimization</p><ul><li>Evaluate existing medication management workflows and identify improvement opportunities.</li><li>Recommend best-practice designs that improve medication safety, patient outcomes, and nursing productivity.</li><li>Support development of business cases demonstrating clinical and economic value.</li></ul><p>Implementation & Deployment Support</p><ul><li>Partner with Project Management, Service, and Customer Success teams during implementation.</li><li>Provide technical oversight during installations, integrations, testing, validation, and go-live activities.</li><li>Support issue resolution and escalation management for complex technical challenges.</li><li>Ensure successful transition from deployment to operational support.</li></ul><p>Interoperability & Digital Health</p><ul><li>Collaborate with hospital IT teams on integration requirements.</li><li>Support connectivity with EMR/EHR, HIS, pharmacy information systems, and other clinical platforms.</li><li>Advise on cloud-based solutions, data architecture, connectivity, and cybersecurity requirements.</li><li>Enable customer adoption of digital health and connected care capabilities.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Collaborate closely with Global MMS product teams, Clinical Specialists, Regulatory Affairs, Quality, and Technical Service organizations.</li><li>Provide customer insights to influence product development and regional strategy.</li><li>Support commercialization of new technologies and digital health solutions.</li></ul><p>Training & Knowledge Transfer</p><ul><li>Deliver technical training to sales teams, clinical specialists, and customers.</li><li>Develop reusable solution design templates and best practices.</li><li>Act as a subject matter expert for MMS solution architecture within the region.</li></ul><p>About you</p><p>Bachelor s degree in biomedical engineering, Computer Science, Information Technology, Healthcare Informatics, Electrical Engineering, Pharmacy, Nursing, or related discipline. Master s degree is a nice to have.</p><p>Minimum 5 years of experience in healthcare technology, medical devices, health informatics, connected care, or solution architecture.</p><p>Experience working with hospital IT systems and healthcare workflows.</p><p>Experience supporting enterprise software or medical technology implementations.</p><p>Strong customer-facing and consultative experience within healthcare environments.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in biomedical engineering, Computer Science, Information Technology, Healthcare Informatics, Electrical Engineering, Pharmacy, Nursing, or related discipline. Master s degree is a nice to have.</p><p>Minimum 5 years of experience in healthcare technology, medical devices, health informatics, connected care, or solution architecture.</p><p>Experience working with hospital IT systems and healthcare workflows.</p><p>Experience supporting enterprise software or medical technology implementations.</p><p>Strong customer-facing and consultative experience within healthcare environments.</p>
<p><br></p><p><b>Job Purpose</b></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>General Responsibilities</p><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul><p>Pre-Opening Support</p><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul><p>Operational Responsibilities (Post-Opening)</p><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul><p>Leadership s Team Development</p><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul><p>Health, Safety, Environment s Quality</p><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul><p>Policies, Procedures s Reporting</p><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</li><li>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</li><li>Proven experience delivering multiple water sports disciplines.</li><li>Experience in a supervisory or senior instructor role is highly preferred.</li><li>Valid First Aid and CPR certification (up to date).</li><li>Strong understanding of water safety, rescue techniques, and risk management.</li><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>
<p><span >Job Purpose</span></p><p>The Senior Water Sports Instructor is a site-based leadership role responsible for delivering and overseeing the highest standard of water sports instruction and guest experience across the designated asset. This role combines advanced instructional delivery with on-ground leadership, ensuring all water sports activities are conducted safely, professionally, and in line with luxury hospitality standards. The Senior Water Sports Instructor also mentors junior instructors, supports operational planning, and contributes to the continuous improvement of programs and guest experiences within a premium marine tourism environment.</p><p>Key Responsibilities</p><p>General Responsibilities</p><ul><li>Lead the delivery of water sports activities and instructional programs to the highest safety and quality standards.</li><li>Act as the senior on-water authority during activities, ensuring compliance with all safety protocols and operational procedures.</li><li>Mentor, coach, and support Water Sports Instructors and junior team members.</li><li>Ensure all guest experiences are delivered in a professional, engaging, and memorable manner.</li><li>Support the Water Sports / Operations Manager in daily operational planning and execution.</li><li>Maintain a strong presence in the field, leading by example in guest interaction, safety, and professionalism.</li></ul><p>2. Pre-Opening Support</p><ul><li>Assist in the setup, testing, and commissioning of water sports facilities and equipment.</li><li>Support the development of operational procedures, safety standards, and training materials.</li><li>Contribute to staff onboarding and training during the pre-opening phase.</li><li>Support cross-functional teams to ensure readiness of all activity zones and equipment.</li></ul><p>3. Operational Responsibilities (Post-Opening)</p><ul><li>Lead and supervise daily water sports activities, ensuring smooth execution and guest satisfaction.</li><li>Deliver advanced instruction across multiple water sports disciplines (e.g., kayaking, paddleboarding, snorkeling, towable activities, and others as required).</li><li>Conduct detailed guest briefings, safety demonstrations, and activity supervision.</li><li>Monitor environmental conditions and make real-time operational decisions to ensure safety.</li><li>Oversee equipment readiness, inspections, and maintenance coordination.</li><li>Support scheduling and allocation of instructors and guest groups.</li><li>Act as escalation point for operational issues, guest concerns, and safety matters.</li><li>Ensure all activities align with company SOPs, safety standards, and luxury service expectations.</li></ul><p>4. Leadership s Team Development</p><ul><li>Provide on-the-job coaching and mentoring to junior instructors.</li><li>Support performance improvement and skill development within the team.</li><li>Ensure consistency in training delivery, guest engagement, and safety standards.</li><li>Contribute to building a strong, professional, and safety-driven team culture.</li></ul><p>5. Health, Safety, Environment s Quality</p><ul><li>Ensure safety remains the highest priority across all water sports activities.</li><li>Enforce compliance with all safety protocols, emergency procedures, and risk assessments.</li><li>Conduct regular safety checks, audits, and equipment inspections.</li><li>Promote environmental awareness and responsible marine interaction practices.</li><li>Ensure strict adherence to company and regulatory safety standards at all times.</li></ul><p>6. Policies, Procedures s Reporting</p><ul><li>Follow and enforce all company policies, SOPs, and operational guidelines.</li><li>Maintain accurate records of activities, incidents, equipment usage, and operational reports.</li><li>Provide regular feedback and updates to management on operations, risks, and guest experience.</li></ul><p>7. Continuous Improvement</p><ul><li>Identify opportunities to enhance guest experience, safety standards, and operational efficiency.</li><li>Contribute to the development of new water sports programs and experiences.</li><li>Support innovation in activity delivery and guest engagement strategies.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Certified Water Sports Instructor or equivalent professional qualification (e.g., ISA, RYA, or recognized authority).</p><p>Minimum 3 5 years of experience in water sports instruction or marine tourism operations.</p><p>Proven experience delivering multiple water sports disciplines.</p><p>Experience in a supervisory or senior instructor role is highly preferred.</p><p>Valid First Aid and CPR certification (up to date).</p><p>Strong understanding of water safety, rescue techniques, and risk management.</p><p><strong>Core Competencies</strong></p><ul><li>Strong leadership and mentoring abilities.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>High-level guest service mindset with luxury hospitality awareness.</li><li>Strong decision-making skills, especially under pressure.</li><li>Ability to manage groups and ensure safe, high-quality activity delivery.</li><li>Highly responsible with strong attention to safety and detail.</li><li>Ability to work in dynamic outdoor marine environments.</li><li>Professional presentation and role-model behavior at all times.</li><li>Strong organizational and operational coordination skills.</li></ul><p><strong>Desirable Skills</strong></p><ul><li>Additional water sports certifications across multiple disciplines.</li><li>Lifeguard or advanced rescue certifications.</li><li>Additional language proficiency (preferably Arabic).</li><li>Experience in luxury resorts or high-end tourism destinations.</li><li>Strong knowledge of marine environments and conservation practices.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful. <br>
<p>As an <strong>Enterprise Customer Success Manager (CSM)</strong>, you will partner with some of Incorta's largest enterprise customers in Saudi Arabia to help them realize measurable business value from the Incorta platform.</p><br>
<p>This is a highly strategic, customer-facing role that combines <strong>technical expertise, business consulting, executive relationship management, and customer advocacy</strong>. You'll work closely with Account Executives, Solution Engineers, Professional Services, Product Management, and Support to ensure customers successfully adopt Incorta, achieve their business objectives, and continue to grow their partnership with us.</p><br>
<p>You'll become a trusted advisor to executives and technical teams, helping organizations modernize analytics, accelerate AI initiatives, and maximize the value of their enterprise data.</p><br>
<br><br><p><b>YOU WILL</b></p><br><p>Foster & build overall relationships with assigned customers, which include: increasing adoption, ensuring retention, and long-term customer success.</p><br>
<p>Establish a trusted/strategic advisor relationship with each assigned customer and drive the continued value of our products and services.</p><br>
<p>Conduct technical working sessions to jointly architect solutions leveraging the Incorta Designer Desktop with prospective new users.</p><br>
<p>Conduct enablement sessions to provide hands-on training on the Incorta products.</p><br>
<p>Proactively work with customers to establish critical goals or other key performance indicators and aid the customer in achieving their goals.</p><br>
<p>Advocate customer needs/issues cross-departmentally with a diplomatic and level-headed approach.</p><br>
<p>Remain up-to-date on Incorta solutions and products and maintain familiarity and adherence to all Company methods and procedures.</p><br>
<p>Be the single point of contact and escalation for the customer, including directing customers quickly and efficiently to additional help resources such as Help & Training within the application, and personally helping with questions/issues.</p><br>
<p>Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.</p><br>
<p>Responsible for customer references, case studies, and testimonials for the portfolio of customers in collaboration with the Marketing team.</p><br>
<p>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.</p><br>
<p>Work closely with internal resources on escalation and resolution processes for critical customer issues.</p><br>
<br><br><p><b>YOU HAVE </b></p><br><p>4 years of experience in technical implementations or Sales Engineering.</p><br>
<p>Saudi nationality only.</p><br>
<p>Experience in SaaS or software solutions is highly preferred.</p><br>
<p>Ability to travel up to 50% of the time or as business needs arise. </p><br>
<p>Experience setting long-term goals and guiding projects, people, and processes toward attainment.</p><br>
<p>Demonstrated problem-solving skills and ability to show good judgment in decision-making.</p><br>
<p>Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry</p><br>
<p>Demonstrated ability to handle multiple responsibilities in a collected manner. </p><br>
<p>Willingness to ask for help when it is required. </p><br>
<p>Excellent verbal and written communication skills along with superior presentation skills required.</p><br>
<p>Demonstrated analytical and problem-solving skills, particularly those applicable to a "Big Data" environment.</p><br>
<p>Familiarity with CRM tools and customer success platforms (e.g., Salesforce).</p><br>
<p>Fluency in Arabic and English is required.</p><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Elicit, analyze, document, validate, and trace business requirements for ServiceNow GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned ServiceNow consultant or architect, not this role.</p><br>Key responsibilities<p>· Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions.</p><br><p>· Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria.</p><br><p>· Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices.</p><br><p>· Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions.</p><br><p>· Work with ServiceNow consultants and architects to validate feasibility without prematurely prescribing technical solutions.</p><br><p>· Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance.</p><br><p>· Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off.</p><br><p>· Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals.</p><br>Mandatory experience and knowledge<p>· At least 5 years of business-analysis experience, including at least 2 years on ServiceNow implementation projects.</p><br><p>· Previous ServiceNow implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability.</p><br><p>· Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases.</p><br><p>· Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders.</p><br><p>· Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories.</p><br><p>· Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues.</p><br>Preferred experience<p>· Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable.</p><br><p>· Knowledge of BPMN, BABOK, agile delivery, ServiceNow implementation methodology, and regulated-enterprise governance.</p><br><p>· Experience with requirements tools such as Jira, Azure DevOps, ServiceNow Agile Development, Confluence, or equivalent.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline.</p><br><p>· Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: CIS-RC, CIS-SPM, or relevant ServiceNow implementation micro-certifications/accreditations.</p><br><p>· Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery.</p><br>Core competencies<p>Requirements elicitation and analysis</p><br><p>Process modelling and documentation</p><br><p>Facilitation and stakeholder alignment</p><br><p>Traceability and scope control</p><br><p>UAT design and defect clarification</p><br><p>Clear professional writing</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
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<p><b>About Accenture</b></p><br><br><p>Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><br><br><br><p><b>Job Summary:</b></p><br><br><p>AI Solution Delivery Manager, you will be responsible for creating (fully Handson) and delivering AI Solutions. You will guide and lead the execution of artificial intelligence transformation projects, ensuring alignment with strategic goals. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role. Master proficiency in AI & Data Solution Architecture is required. Expert proficiency in AI & Data Platforms Strategy is recommended. Intermediate proficiency in Organizational Design, advanced proficiency in Artificial Intelligence (AI) and AI & Data Operating Model, along with expert proficiency in AI Adoption, are suggested.</p><br><br><p>Develop comprehensive strategies to drive artificial intelligence transformation initiatives and ensure their successful implementation.</p><br><br><p>Collaborate closely with cross-functional teams to align artificial intelligence solutions with organizational objectives and cultural considerations.</p><br><br><p>Analyze complex challenges and design innovative approaches that enhance the effectiveness and scalability of artificial intelligence projects.</p><br><br><p>Support the continuous improvement of artificial intelligence frameworks by integrating emerging technologies and best practices.</p><br><br><p>Facilitate knowledge sharing and foster a collaborative environment to elevate team capabilities and project outcomes. </p><br><br><br><p><b>Key Roles and Responsibilities:</b></p><br><br><ul><li><b>AI Transformation & Delivery</b></li></ul><ul><li>Lead end-to-end delivery of AI/ML solutions for public sector clients, from requirements through production and operationalization.</li><li>Develop and implement AI transformation strategies aligned with national government priorities and strategic objectives.</li><li>Design scalable, production-grade AI architectures leveraging the full ML spectrum — GenAI, NLP, LLMs, Computer Vision, and Simulation.</li><li>Contribute hands-on to model development, pipeline engineering, API design, and platform integration.</li></ul><br><ul><li><b>Team Leadership & Stakeholder Engagement</b></li></ul><ul><li>Lead and manage a multi-disciplinary AI/Data team; take accountability for team decisions, delivery quality, and individual growth.</li><li>Serve as the primary AI technical point of contact for senior government stakeholders, facilitating workshops, technical reviews, and executive presentations.</li><li>Collaborate with cross-functional teams — data engineers, cloud architects, and business analysts — to align solutions with client objectives.</li><li>Engage across the broader Accenture delivery network, contributing to decisions that span multiple teams and workstreams.<br> </li></ul><ul><li><b>Solution Architecture & Operating Model</b></li></ul><ul><li>Own and govern the AI & Data solution architecture, defining platform strategy, cloud AI/ML service selection, and MLOps pipeline design.</li><li>Contribute to AI & Data Operating Model design, ensuring government clients can sustain and extend AI capabilities independently post-engagement.</li><li>Analyze complex public sector challenges and design innovative, scalable AI approaches that drive measurable impact.<br> </li></ul><ul><li><b>Continuous Improvement & AI Adoption</b></li></ul><ul><li>Drive AI adoption by designing change management and enablement approaches that accelerate value realization within client organizations.</li><li>Integrate emerging technologies and best practices to continuously improve AI frameworks and delivery standards.</li><li>Contribute to Accenture's AI & Data practice through thought leadership, reusable asset development, and internal capability building.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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