Mining engineer Jobs
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<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and strategic Specialist - PMIS to join our dynamic team in Makkah, Saudi Arabia. With 10+ years of expertise in project controls, you will play a pivotal role in establishing, maintaining, and continuously improving our project control systems, processes, and procedures. You will serve as a subject matter expert, ensuring our projects remain on schedule and within budget while maintaining the highest standards of accuracy and compliance. You will work collaboratively with project teams, stakeholders, and management to deliver comprehensive project performance analysis, insightful dashboards, and actionable recommendations that drive organizational project success and operational excellence.</p><br><ul><li>Develop, implement, and maintain enterprise-level project control systems, processes, and standardized procedures aligned with organizational standards and industry best practices</li><li>Design and manage comprehensive project templates and control frameworks that ensure consistency, scalability, and compliance across all projects</li><li>Create and manage advanced project dashboards and reporting systems that provide clear visibility into project performance metrics, including schedule variance, cost variance, and earned value management (EVM) indicators</li><li>Monitor and analyze project performance data, translating complex metrics into clear visualizations and strategic insights for stakeholder decision-making</li><li>Prepare detailed project status reports, forecasts, and performance dashboards for project managers and senior stakeholders</li><li>Manage project budgets, track expenditures, and identify cost-saving opportunities while maintaining robust financial controls and audit compliance</li><li>Conduct advanced schedule analysis, identify critical path activities, and recommend mitigation strategies for schedule risks and delays</li><li>Perform comprehensive risk assessment and analysis to support proactive project management and informed strategic decision-making</li><li>Collaborate with project managers, finance teams, and operational departments to ensure accurate data collection, validation, and reporting integrity across all control systems</li><li>Ensure compliance with company policies, contractual requirements, and regulatory standards throughout project execution</li><li>Utilize advanced project management software and business intelligence tools to automate reporting, enhance data accuracy, and drive operational efficiency</li><li>Lead process improvement initiatives and implement innovative solutions to enhance project controls effectiveness and organizational capability</li><li>Mentor and develop junior project controls staff, fostering knowledge sharing, capability building, and continuous improvement culture within the organization</li><li>Establish and manage data governance protocols, system security standards, and access controls to ensure PMIS integrity, confidentiality, and regulatory compliance</li><li>Develop and deliver comprehensive training programs and change management strategies to facilitate adoption of new project control systems, processes, and tools across the organization</li><li>Oversee baseline management procedures, change control processes, and configuration management to maintain project documentation accuracy and historical data integrity</li></ul><br>Qualifications<br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Project Management, or related technical field</li><li>Minimum 10 years of professional experience in project management information systems (PMIS), project controls, or related field</li><li>Proven expertise in PMIS implementation, configuration, administration, and system optimization</li><li>Advanced proficiency with enterprise project management software platforms (Microsoft Project, Primavera P6, or equivalent PMIS solutions)</li><li>Demonstrated experience designing and maintaining project dashboards, reporting systems, and data visualization frameworks</li><li>Strong technical knowledge of database management, data architecture, and system integration principles</li><li>Comprehensive understanding of project management processes, procedures, and industry best practices</li><li>Solid knowledge of Earned Value Management (EVM) principles and PMIS-based EVM calculations</li><li>Advanced Excel skills with ability to create complex models, automated reports, and data integration solutions</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent written and verbal communication skills with ability to present technical concepts to various stakeholder levels</li><li>Proven ability to work independently and collaborate effectively with cross-functional teams</li><li>Experience establishing data governance protocols, system security standards, and managing baseline and change control processes</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Project Management Professional (PMP) certification or equivalent credential</li><li>Advanced proficiency with business intelligence and data visualization tools (Tableau, Power BI, or similar)</li><li>Expertise with enterprise resource planning (ERP) systems integration (SAP, Oracle, or similar)</li><li>Experience with PMIS customization, API development, or system workflow automation</li><li>Experience working on large-scale projects in the Middle East region</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking an experienced and strategic Specialist - PMIS to join our dynamic team in Makkah, Saudi Arabia. With 10+ years of expertise in project controls, you will play a pivotal role in establishing, maintaining, and continuously improving our project control systems, processes, and procedures. You will serve as a subject matter expert, ensuring our projects remain on schedule and within budget while maintaining the highest standards of accuracy and compliance. You will work collaboratively with project teams, stakeholders, and management to deliver comprehensive project performance analysis, insightful dashboards, and actionable recommendations that drive organizational project success and operational excellence.<br><br>Develop, implement, and maintain enterprise-level project control systems, processes, and standardized procedures aligned with organizational standards and industry best practices Design and manage comprehensive project templates and control frameworks that ensure consistency, scalability, and compliance across all projects Create and manage advanced project dashboards and reporting systems that provide clear visibility into project performance metrics, including schedule variance, cost variance, and earned value management (EVM) indicators Monitor and analyze project performance data, translating complex metrics into clear visualizations and strategic insights for stakeholder decision-making Prepare detailed project status reports, forecasts, and performance dashboards for project managers and senior stakeholders Manage project budgets, track expenditures, and identify cost-saving opportunities while maintaining robust financial controls and audit compliance Conduct advanced schedule analysis, identify critical path activities, and recommend mitigation strategies for schedule risks and delays Perform comprehensive risk assessment and analysis to support proactive project management and informed strategic decision-making Collaborate with project managers, finance teams, and operational departments to ensure accurate data collection, validation, and reporting integrity across all control systems Ensure compliance with company policies, contractual requirements, and regulatory standards throughout project execution Utilize advanced project management software and business intelligence tools to automate reporting, enhance data accuracy, and drive operational efficiency Lead process improvement initiatives and implement innovative solutions to enhance project controls effectiveness and organizational capability Mentor and develop junior project controls staff, fostering knowledge sharing, capability building, and continuous improvement culture within the organization Establish and manage data governance protocols, system security standards, and access controls to ensure PMIS integrity, confidentiality, and regulatory compliance Develop and deliver comprehensive training programs and change management strategies to facilitate adoption of new project control systems, processes, and tools across the organization Oversee baseline management procedures, change control processes, and configuration management to maintain project documentation accuracy and historical data integrity<br><br>Qualifications<br><br>**Required Qualifications:**<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, Project Management, or related technical field Minimum 10 years of professional experience in project management information systems (PMIS), project controls, or related field Proven expertise in PMIS implementation, configuration, administration, and system optimization Advanced proficiency with enterprise project management software platforms (Microsoft Project, Primavera P6, or equivalent PMIS solutions) Demonstrated experience designing and maintaining project dashboards, reporting systems, and data visualization frameworks Strong technical knowledge of database management, data architecture, and system integration principles Comprehensive understanding of project management processes, procedures, and industry best practices Solid knowledge of Earned Value Management (EVM) principles and PMIS-based EVM calculations Advanced Excel skills with ability to create complex models, automated reports, and data integration solutions Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent written and verbal communication skills with ability to present technical concepts to various stakeholder levels Proven ability to work independently and collaborate effectively with cross-functional teams Experience establishing data governance protocols, system security standards, and managing baseline and change control processes<br><br>**Preferred Qualifications:**<br><br>Project Management Professional (PMP) certification or equivalent credential Advanced proficiency with business intelligence and data visualization tools (Tableau, Power BI, or similar) Expertise with enterprise resource planning (ERP) systems integration (SAP, Oracle, or similar) Experience with PMIS customization, API development, or system workflow automation Experience working on large-scale projects in the Middle East region<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus Commercial Aircraft is looking for a <b>Machinist I</b> to join our team in Mobile, AL.</p><br><br><br><p>The candidate will work in the Machine Shop, set up and operate Computer Numeric Control (CNC) Production equipment as well as manual shop equipment (milling machines and lathes).</p><br><br><br><p><b>Meet the team:</b><br>The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b><br>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly.</p><br><br><br><p>Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b><br>Perform all aspects of machining to include setup and operation of equipment such as:</p><br><br><ul><li><p>3-axis and 5-axis CNC mills, lathes, routers, lasers and manual milling machine and manual Experience programming using CATIA or better required.</p><br><br></li><li><p>Ability to read and write g-code using CAM software and at the machine controller as</p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in</p><br><br></li><li><p>conjunction with written work</p><br><br></li><li><p>Code programs for new parts that come into the shop</p><br><br></li><li><p>Create instructions for the setups</p><br><br></li><li><p>Review CAD design blueprints</p><br><br></li></ul><br><p><b>Primary Responsibilities: </b></p><br><br><p><b>Manufacturing Parts: 45% </b></p><br><br><ul><li><p>Perform all aspects of machining to include setup and operation of equipment such as 3-axis and 5-axis CNC mills, lathes, routers, lasers as well as manual milling machine and manual experience programming using Catia or better. </p><br><br></li><li><p>Ability to read and write g-code using CAM software as the machine controller. </p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in conjunction with written work. </p><br><br></li><li><p>Maintain a demanding level of quality working on Aerospace materials such as aluminum, titanium stainless steel, and other materials. </p><br><br></li><li><p>Be able to read and interpret blueprints, drawings and written work plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&T). </p><br><br></li><li><p>Utilizes ISO compliant documentation and/or processes to determine dimensions and tolerance of finished workpiece, sequence of operations and setup. </p><br><br></li><li><p>Use of various measuring techniques used to validate conformance to requirements. </p><br><br></li><li><p>Knowledge of tooling, tool setting and offsetting, setting work offsets, and basic inspections. </p><br><br></li><li><p>Starts and observes machine operations to detect malfunctions or out-of-tolerance machining, and adjusts machine controls.</p><br><br></li><li><p>Verifies conformance of finished first article workpiece to specifications and conducts subsequent inspection of workpiece in accordance with the machine shop's statistical process control (SPC) inspection. </p><br><br></li><li><p>Use of hand deburr tools. </p><br><br></li><li><p>Confers with lead person, machine shop supervisor or others to resolve machining. </p><br><br></li><li><p>Adhere to all safety and security requirements. </p><br><br></li><li><p>Effective interfacing with Engineers and Quality Good written and verbal communication. </p><br><br></li></ul><br><p><b>CNC Programming: 30% </b></p><br><br><ul><li><p>Code programs for new parts that come into the shop. </p><br><br></li><li><p>Create and correct DXF and GNH files in Enroute or Gravostyle software systems. </p><br><br></li><li><p>Create instructions for the setups. </p><br><br></li><li><p>Review CAD design blueprints. </p><br><br></li><li><p>Establishes sequencing of cuts for each job. </p><br><br></li><li><p>Choose cutting tool to be used for each job. </p><br><br></li></ul><br><p><b>Sheet Metal Installation: 10%</b> </p><br><br><ul><li><p>Read detailed plans and diagrams and inspect and measure parts prior to assembly, making sure parts are free of defects.</p><br><br></li><li><p>Cut, grind, or trim parts to fit. </p><br><br></li><li><p>Follow Engineering instructions and company. </p><br><br></li><li><p>Make adjustments or replace parts when. </p><br><br></li><li><p>Assist in the development of patterns or templates to simplify manufacturing processes and to assure proper.</p><br><br></li><li><p>Cut, file, drill and ream metal, plastic, and rubber sections.</p><br><br></li></ul><br><p><b>Additional Responsibilities: </b></p><br><br><p><b>Other duties as assigned: 15% </b></p><br><br><ul><li><p>SAP, Time charging, manage Personal Time Bank (PTB) and Vacation (VAC) time. </p><br><br></li><li><p>Part mark bag and tag, complete work order. </p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><p><b>Qualified Experience / Skills / Training: </b></p><br><br><br><p><b>Education: </b></p><br><br><ul><li><p>High School diploma or equivalent </p><br><br></li><li><p>Trade School Certification </p><br><br></li></ul><br><p><b>Experience: </b></p><br><br><ul><li><p>Two (2) - Five (5)+ Years of working in a Machine/Fab Shop</p><br><br></li><li><p>Two (2) - Five (5)+ Years of experience in Aerospace (or related/transferrable field)</p><br><br></li></ul><br><p><b>Knowledge, Skills, Demonstrated Capabilities: </b></p><br><br><ul><li><p>Must be able to write code for CNC programming (create and correct DXF and GNH files) from drawings.</p><br><br></li><li><p>Knowledge of blueprint drawing tolerance. </p><br><br></li><li><p>Basic computer skills. </p><br><br></li><li><p>Able to read and interpret blueprints, drawings, and written work. </p><br><br></li><li><p>Effective interfacing with Engineers and Quality. </p><br><br></li><li><p>Use of hand deburr tools. </p><br><br></li><li><p>Aviation sheet metal work experience. </p><br><br></li></ul><br><p><b>Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages): </b></p><br><br><ul><li><p>Effective verbal and written communication </p><br><br></li></ul><br><p><b>Technical Systems Proficiency: </b></p><br><br><ul><li><p>Intermediate computer skills including use of AutoCAD, EnRoute, Gravostyle, word, excel. </p><br><br></li></ul><br><p><b>Travel Required: </b></p><br><br><ul><li><p>Less than 10% Domestic and International travel </p><br><br></li></ul><br><p><b>Eligibility: </b></p><br><br><ul><li><p>Eligible for employment in the US without current or future need for visa sponsorship.</p><br><br></li></ul><br><p><b>Physical Requirements: </b></p><br><br><ul><li><p>Onsite or remote: 100% onsite</p><br><br></li><li><p>Vision: Adequate to enter and read material on computer screens or controls on machines, lathes, etc. Able to identify individuals to initiate greetings, giving of directions, and other business interactions.</p><br><br></li><li><p>Hearing: Able to hear sufficiently to engage in conversation in office Able to hear safety alerts and warning signals. </p><br><br></li><li><p>Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying sizes with or without amplification. </p><br><br></li><li><p>Equipment Operation: Able to operate a personal computer, telephone, copier, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors.</p><br><br></li><li><p>Carrying: Able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues, or as part of continuous improvement projects.</p><br><br></li><li><p>Lifting: Able to occasionally lift up to 50lbs/23kg. </p><br><br></li><li><p>Pushing/Pulling: Able to push/pull items in office areas and on the shop floor.</p><br><br></li><li><p>Sitting: Able to sit for extended periods of time at the computer and in meetings.</p><br><br></li><li><p>Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.</p><br><br></li><li><p>Standing: Able to stand for extended periods of time while delivering information. </p><br><br></li><li><p>Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time.</p><br><br></li><li><p>Walking: Able to walk through office and production areas, around flight line and airstrips, and sometimes on uneven indoor or outdoor surfaces.</p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Machine Operator <JF-MA-MO><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>As part of the X-Plant Department Leadership team, the incumbent will assist in coordinating all activities related to the X-Plant M.E team functions within their designated X-Plant MFT business area. The X-Plant M.E Supervisor ensures that actions are launched in a timely orderly way, to support the dedicated X-Plant MFT and X-Plant Operations Leader Manager ( technical analysis, part ordering, Work Order creation, OSW analysis). Identifies critical points, launches actions and proactively follows until task closure. Provide input and manage/lead the X-Plant M.E Team including operational priorities and deliverables according to the FAL & Flightline milestones. Ensure that team members are competent and have the required skill set proficiency. Establishes and maintains effective communication with the X-Plant MFT, X-Plant Leadership and wider FAL teams. </b></p><br><br><br><br><p><b>Meet the team:</b></p><br><br><p>The team at the Airbus U.S. Manufacturing facilities assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b></p><br><br><p>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p><b><u>How we care for you</u></b><b>:</b></p><br><br><ul><li><p>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</p><br><br></li><li><p>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</p><br><br></li><li><p>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. </p><br><br></li><li><p>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility</p><br><br></li></ul><br><p><b>Your challenges:</b></p><br><br><ul><li><p><span>Leads up to 10 white collar manufacturing engineers </span></p><br><br></li><li><p><span>Manage and Lead QSR’s, complex rework/repairs, and working parties by building and executing a plan with the nominated MFT (Production, engineering, quality, method, etc.) </span></p><br><br></li><li><p><span>Ensure effective coordination and planning is taking place during working party preparation.. Coach and train on best practices for working party preparation. </span></p><br><br></li><li><p><span>Ensure MFT is effectively implementing the late changes including work order preparation and logistics. </span></p><br><br></li><li><p><span>Attend management level meetings to give proper technical knowledge/guidance and advise planning updates</span></p><br><br></li><li><p><span>Lead daily SQCDP routine and daily points prioritization with the Manufacturing Engineering team</span></p><br><br></li><li><p><span>Work in a dynamic and proactive Multi Functional Team (MFT) involving X-Plant Manufacturing Engineering, production, Quality and Logistics functions, where you will drive to put forward optimal solutions for all X-Plant related Outstanding Work Items being managed in the assigned business area </span></p><br><br></li><li><p><span>Provide/Ensure Technical Leadership within the X-Plant MFT and coordination with engineering functions locally and globally</span></p><br><br></li><li><p><span>Liaise with Plants, suppliers and procurement to organize OSW items within your assigned Business Unit </span></p><br><br></li><li><p><span>Lead and supervise the Manufacturing Engineers within your team- determine operational priorities, daily targets, goals and objectives in line with X-Plant Dept. and FAL targets</span></p><br><br></li><li><p><span>Responsible for planning, organizing, supervising and providing context to your direct reports</span></p><br><br></li><li><p><span>Coordinate the manufacturing engineering support for the integrated product development teams reporting to Head of X-Plant M.E</span></p><br><br></li><li><p><span>Ensure M.E function targets, daily performance review and feedback are effectively completed within your assigned M.E team</span></p><br><br></li><li><p><span>Ensure X-Plant planning and reporting tools such as the Dynamic PPC application, Tandem and Aircraft progress are concurrent and implemented within your team</span></p><br><br></li><li><p><span>Provide input- lead the processes between the departments and the external stakeholders and provide an excellent service to the customers </span></p><br><br></li><li><p><span>Manage and develop a talented engaged team</span></p><br><br></li><li><p><span>Coach, lead and motivate your team- provide Technical leadership and guidance to wider MFT</span></p><br><br></li><li><p><span>Plan and implement the introduction of changes- Aircraft, process and ways of working</span></p><br><br></li><li><p><span>Define with your team manufacturing and assembly strategies for X-Plant OSW within your business area</span></p><br><br></li><li><p><span>Provide on Quality and on Time work instructions to the X-Plant Operations Team</span></p><br><br></li><li><p><span>Work as part of an integrated team to ensure Business Unit have visibility on status of critical items in the area</span></p><br><br></li><li><p><span>Optimize and implement processes/ways of working to improve the overall department and business</span></p><br><br></li><li><p><span>Master the aircraft manufacturing techniques, the industrial processes, industrial planning, organization around the product and the associated procedures</span></p><br><br></li><li><p><span>Prevention and elimination of disturbances in the manufacturing process and monitoring the interfaces between the FAL and Suppliers</span></p><br><br></li><li><p><span>Actively lead and contribute to QPS routines within related business units- contribute to elimination/resolution of repetitive NC’s within the FAL</span></p><br><br></li><li><p><span>Manage and integrated the activities performed in FAL by Airbus Plants & Suppliers</span></p><br><br></li><li><p><span>Ensure consistency of operations and products in the SA Program by regular exchange of best practice between other Airbus FALs and plants- HABIT Reviews preparation, participation, implementation and feedback</span></p><br><br></li><li><p><span>Interview & hire the best people for jobs, lead and coach the team and develop their skills. High flexibility and “multiple skill” requirements for the workforce and the management due to the small team during start-up</span></p><br><br></li><li><p><span>Preserve a high standard of technical knowledge among the workforce in a context of mobility, turn-over and integration of new Manufacturing Engineers, Quality and Operations</span></p><br><br></li><li><p><span>Ensure fulfillment of legal and airworthiness requirements to ensure Operation, such as demonstration of compliance for the maintenance of the POA</span></p><br><br></li><li><p><span>Contribute to enhancing the corporate image by ensuring the FAL environment standard is high and continuously improved</span></p><br><br></li><li><p><span>Other duties as assigned</span></p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p><b><span>Required: </span></b><span>A Bachelor's Degree in Industrial, Mechanical or Aerospace Engineering or similar and/or combination of education and experience. </span></p><br><br></li></ul><ul><li><p><b><span>Required:</span></b><span>Minimum 6 years of Manufacturing Engineering experience within Airbus, or an equivalent combination of education and experience</span></p><br><br></li><li><p><b><span>Preferred: </span></b><span>Demonstrated experience in managing and leading</span></p><br><br></li><li><p><b><span>Required: </span></b><span>Manufacturing Engineering experience and strong skill set</span></p><br><br></li><li><p><b><span>Required: </span></b><span>Experience in working with internal & external partners, suppliers and plants</span></p><br><br></li><li><p><b><span>Preferred: </span></b><span>X-Plant and/or Plant experience</span></p><br><br></li><li><p><span>High degree of flexibility and initiative</span></p><br><br></li><li><p><span>Proven ability to coordinate several projects and tasks simultaneously</span></p><br><br></li><li><p><span>Strong knowledge of the Airbus worksharing structure, specifically the A320 Program</span></p><br><br></li></ul><br><p><b><b>Travel Required: </b></b></p><br><br><ul><li><p><span>10% Domestic and International</span></p><br><br></li></ul><br><p><b><b>Citizenship: </b></b></p><br><br><ul><li><p><span>Authorized to work in the US</span></p><br><br></li></ul><br><p><b><b>Clearance:</b></b></p><br><br><ul><li><p><span>None</span></p><br><br></li></ul><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><ul><li><p><b><span>Required:</span></b></p><br><br><ul><li><p><span>Possess the motivation to learn. </span></p><br><br></li><li><p><span>Able to read and interpret 2D engineering drawings and technical standards.</span></p><br><br></li><li><p><span>Knowledge of the principles, practices, methods and tools used in manufacturing engineering.</span></p><br><br></li><li><p><span>Knowledge of rules for aircraft design and manufacturing.</span></p><br><br></li><li><p><span>Ability to work in a team environment, cross-functional team environment, as well as independently and with customers and channels. </span></p><br><br></li></ul></li></ul><br><p><b><b>Communication Skills: </b></b></p><br><br><ul><li><p><span>Have the ability to establish and maintain a good relationship with all internal customers.</span></p><br><br></li><li><p><span>Have the ability to work in an international team.</span></p><br><br></li><li><p><span>Must possess excellent communication and presentation skills, both verbal and written.</span></p><br><br></li><li><p><span>Must be able to present clear and concise briefings and reports to customers and executives </span></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><ul><li><p><b><span>Required:</span></b></p><br><br></li></ul><ul><li><p><span>Knowledge of Airbus processes and methods.</span></p><br><br></li><li><p><span>Google Suite (Google Mail, Docs, and Sheets)</span></p><br><br></li><li><p><span>Airbus IT-Tools (AIRINA, TAKSY, ECM, eQLB, ALB).</span></p><br><br></li><li><p><span>Knowledge of common applications such as SAP.</span></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><ul><li><p><span>This role makes numerous independent decisions for the X-Plant Manufacturing Engineering team. Leading a team of 10+ Manufacturing Engineers.</span></p><br><br></li></ul><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><span>Manufacturing Engineering decisions that drive the critical aircraft non-conformities forward to a timely solution with minimal insight</span></p><br><br></li></ul><br><p><b><b>Organizational information:</b></b></p><br><br><ul><li><p><span>This position will be within the X-Plant Department reporting to the Manager, X-Plant Manufacturing Engineering</span></p><br><br></li></ul><br><p><b><b>Direct Reports: </b></b></p><br><br><p><b><span>Is this a people manager?</span></b><i>Yes</i></p><br><br><br><p><b><b>Job Dimensions: </b></b></p><br><br><ul><li><p><span>Ability to build and maintain strong relationships with all internal and external customers </span></p><br><br></li><li><p><span>Ability to work in an international team of people with different cultural backgrounds </span></p><br><br></li><li><p><span>High degree of work related flexibility and initiative </span></p><br><br></li><li><p><span>Strong leadership skills</span></p><br><br></li></ul><br><p><b><b>Nature of Contacts: </b></b></p><br><br><ul><li><p><span>Regular coordination with internal & external suppliers globally</span></p><br><br></li><li><p><span>Communication & Planning with multifunctional teams across the organization</span></p><br><br></li><li><p><span>Primary internal audience - Manufacturing Engineering, Production, Quality & Logistics </span></p><br><br></li></ul><br><p><b><b>Physical Requirements: </b></b></p><br><br><ul><li><p><span><b>Onsite or remote:</b> Onsite 100% of the time </span></p><br><br></li><li><p><span><b>Vision:</b> able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings on a daily basis</span></p><br><br></li><li><p><span><b>Hearing:</b> able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms on a daily basis</span></p><br><br></li><li><p><span><b>Speaking: </b> able to speak in conversations and meetings, deliver information and participate in communications on a daily basis</span></p><br><br></li><li><p><span><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): </b>able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts on a daily basis</span></p><br><br></li><li><p><span><b>Carrying:</b> able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis</span></p><br><br></li><li><p><span><b>Lifting:</b> able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs irregularly </span></p><br><br></li><li><p><span><b>Pushing / Pulling: </b>able to push and pull small office furniture and some equipment and tools irregularly </span></p><br><br></li><li><p><span><b>Sitting:</b> able to sit for long periods of time in meetings, working on computer on a daily basis</span></p><br><br></li><li><p><span><b>Squatting / Kneeling:</b> able to squat or kneel to retrieve or replace items stored on low shelving irregularly </span></p><br><br></li><li><p><span><b>Standing: </b>able to stand for discussions in offices or on production floor on a daily basis</span></p><br><br></li><li><p><span><b>Travel: </b> able to travel independently and at short notice 10% of the time</span></p><br><br></li></ul><ul><li><p><span><b>Walking (include routine walking such as to a shared printer to retrieve documents):</b> able to walk through office and production areas including uneven surfaces on a daily basis</span></p><br><br></li><li><p><span><b>Personal Protective Equipment required:</b> Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span><b>Administrative position only PPE required:</b> Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership <JF-FA-EM><p>------</p><br><br>Job Posting End Date: 07.17.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Elicit, analyze, document, validate, and trace business requirements for ServiceNow GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned ServiceNow consultant or architect, not this role.</p><br>Key responsibilities<p>· Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions.</p><br><p>· Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria.</p><br><p>· Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices.</p><br><p>· Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions.</p><br><p>· Work with ServiceNow consultants and architects to validate feasibility without prematurely prescribing technical solutions.</p><br><p>· Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance.</p><br><p>· Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off.</p><br><p>· Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals.</p><br>Mandatory experience and knowledge<p>· At least 5 years of business-analysis experience, including at least 2 years on ServiceNow implementation projects.</p><br><p>· Previous ServiceNow implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability.</p><br><p>· Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases.</p><br><p>· Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders.</p><br><p>· Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories.</p><br><p>· Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues.</p><br>Preferred experience<p>· Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable.</p><br><p>· Knowledge of BPMN, BABOK, agile delivery, ServiceNow implementation methodology, and regulated-enterprise governance.</p><br><p>· Experience with requirements tools such as Jira, Azure DevOps, ServiceNow Agile Development, Confluence, or equivalent.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline.</p><br><p>· Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: CIS-RC, CIS-SPM, or relevant ServiceNow implementation micro-certifications/accreditations.</p><br><p>· Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery.</p><br>Core competencies<p>Requirements elicitation and analysis</p><br><p>Process modelling and documentation</p><br><p>Facilitation and stakeholder alignment</p><br><p>Traceability and scope control</p><br><p>UAT design and defect clarification</p><br><p>Clear professional writing</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role purpose<p>Own or support the business-facing data workstream for ServiceNow GRC/IRM and SPM implementation. The role profiles source data, defines mappings and quality rules, coordinates cleansing decisions, validates transformed and loaded data, and provides auditable reconciliation evidence. Technical extraction, transformation, or loading development is performed only when explicitly assigned.</p><br>Key responsibilities<p>· Inventory source systems, files, owners, entities, fields, reference data, attachments, history, volumes, formats, and known quality issues.</p><br><p>· Profile source data and quantify completeness, validity, consistency, uniqueness, referential integrity, duplication, and timeliness issues.</p><br><p>· Develop and maintain source-to-target mapping specifications, data dictionaries, transformation rules, lookup mappings, defaulting rules, and ownership records.</p><br><p>· Define clear data cleansing, standardization, de-duplication, enrichment, archival, rejection, exception, and remediation rules with business owners.</p><br><p>· Coordinate mapping workshops for policy, authority document, control, risk, audit, finding, BCM, portfolio, demand, project, resource, financial, and related data as applicable.</p><br><p>· Prepare validation queries, sampling approaches, control totals, reconciliation reports, exception logs, and migration sign-off evidence.</p><br><p>· Validate mock loads and migration cycles; document defects and support root-cause analysis, correction, retesting, and readiness decisions.</p><br><p>· Support attachment and historical-data assessment, privacy/security classification, retention requirements, and access constraints.</p><br><p>· Collaborate with ServiceNow consultants, data engineers, integration teams, and business owners while maintaining clear accountability for source correction and target validation.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain mapping version control, lineage, decisions, assumptions, risks, and change impacts.</p><br>Mandatory experience and knowledge<p>· At least 5 years of data analysis, data quality, migration, master/reference data, or data-management experience, including at least 2 years supporting ServiceNow implementations.</p><br><p>· Previous ServiceNow data mapping or migration experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project, or a closely related capability.</p><br><p>· Strong hands-on capability in source-to-target mapping, data profiling, cleansing-rule definition, validation, reconciliation, and exception management.</p><br><p>· Proficiency in SQL and advanced spreadsheet analysis; ability to work with CSV, JSON, APIs, relational data, and large structured extracts.</p><br><p>· Understanding of ServiceNow tables, reference fields, choice/lookup data, import sets, transform concepts, sys_ids, coalesce logic, and data-load dependencies.</p><br><p>· Ability to produce clear mapping specifications, data-quality reports, issue logs, and migration sign-off evidence.</p><br>Preferred experience<p>· Experience with ServiceNow import sets, transform maps, IntegrationHub, or ETL tools, while recognizing that development may sit with a separate technical team.</p><br><p>· Experience with high-volume historical records, attachments, multilingual data, regulatory content, or complex reference-data mappings.</p><br><p>· Knowledge of data governance, metadata, lineage, privacy, retention, and data-quality controls.</p><br><p>· Experience using Power Query, Python, data-quality tools, BI tools, or reconciliation automation.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Computer Science, Information Systems, Data Science, Engineering, Statistics, Mathematics, Business Analytics, or a related discipline.</p><br><p>· Required: Recognized data qualification or certification appropriate to the role, such as DAMA CDMP, DCAM, Microsoft data certification, Informatica certification, or equivalent.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: ServiceNow implementation certification or training relevant to GRC/IRM, SPM, IntegrationHub, or platform data management.</p><br><p>· Preferred: SQL, data-quality, ETL, BI, or cloud-data certification supported by practical experience.</p><br>Core competencies<p>Data profiling and quality analysis</p><br><p>Source-to-target mapping</p><br><p>Cleansing and validation rule design</p><br><p>SQL and reconciliation</p><br><p>Metadata, lineage, and documentation</p><br><p>Cross-team issue resolution</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Accenture</b></p><br><br><p>Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.</p><br><br><br><p><b>Job Summary:</b></p><br><br><p>AI Solution Delivery Manager, you will be responsible for creating (fully Handson) and delivering AI Solutions. You will guide and lead the execution of artificial intelligence transformation projects, ensuring alignment with strategic goals. You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. Providing solutions to problems that apply across multiple teams is a critical part of this role. Master proficiency in AI & Data Solution Architecture is required. Expert proficiency in AI & Data Platforms Strategy is recommended. Intermediate proficiency in Organizational Design, advanced proficiency in Artificial Intelligence (AI) and AI & Data Operating Model, along with expert proficiency in AI Adoption, are suggested.</p><br><br><p>Develop comprehensive strategies to drive artificial intelligence transformation initiatives and ensure their successful implementation.</p><br><br><p>Collaborate closely with cross-functional teams to align artificial intelligence solutions with organizational objectives and cultural considerations.</p><br><br><p>Analyze complex challenges and design innovative approaches that enhance the effectiveness and scalability of artificial intelligence projects.</p><br><br><p>Support the continuous improvement of artificial intelligence frameworks by integrating emerging technologies and best practices.</p><br><br><p>Facilitate knowledge sharing and foster a collaborative environment to elevate team capabilities and project outcomes. </p><br><br><br><p><b>Key Roles and Responsibilities:</b></p><br><br><ul><li><b>AI Transformation & Delivery</b></li></ul><ul><li>Lead end-to-end delivery of AI/ML solutions for public sector clients, from requirements through production and operationalization.</li><li>Develop and implement AI transformation strategies aligned with national government priorities and strategic objectives.</li><li>Design scalable, production-grade AI architectures leveraging the full ML spectrum — GenAI, NLP, LLMs, Computer Vision, and Simulation.</li><li>Contribute hands-on to model development, pipeline engineering, API design, and platform integration.</li></ul><br><ul><li><b>Team Leadership & Stakeholder Engagement</b></li></ul><ul><li>Lead and manage a multi-disciplinary AI/Data team; take accountability for team decisions, delivery quality, and individual growth.</li><li>Serve as the primary AI technical point of contact for senior government stakeholders, facilitating workshops, technical reviews, and executive presentations.</li><li>Collaborate with cross-functional teams — data engineers, cloud architects, and business analysts — to align solutions with client objectives.</li><li>Engage across the broader Accenture delivery network, contributing to decisions that span multiple teams and workstreams.<br> </li></ul><ul><li><b>Solution Architecture & Operating Model</b></li></ul><ul><li>Own and govern the AI & Data solution architecture, defining platform strategy, cloud AI/ML service selection, and MLOps pipeline design.</li><li>Contribute to AI & Data Operating Model design, ensuring government clients can sustain and extend AI capabilities independently post-engagement.</li><li>Analyze complex public sector challenges and design innovative, scalable AI approaches that drive measurable impact.<br> </li></ul><ul><li><b>Continuous Improvement & AI Adoption</b></li></ul><ul><li>Drive AI adoption by designing change management and enablement approaches that accelerate value realization within client organizations.</li><li>Integrate emerging technologies and best practices to continuously improve AI frameworks and delivery standards.</li><li>Contribute to Accenture's AI & Data practice through thought leadership, reusable asset development, and internal capability building.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Product</span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Operations Center</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To lead and enhance Configuration Management practices across Elm’s technology environment by ensuring the accuracy, completeness, governance, and reliability of Configuration Management Database (CMDB) and Configuration Management System (CMS) data. The role is responsible for improving asset and service visibility, strengthening configuration governance, driving automation and AI-enabled data management capabilities, and enabling accurate operational reporting and informed decision-making across technology functions.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Configuration Management Strategy & Governance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop and maintain Configuration Management strategies, policies, standards, and governance frameworks.</span></li>
<li ><span >Establish controls that ensure consistent management of configuration data across technology environments.</span></li>
<li ><span >Promote adoption of Configuration Management best practices across technology functions.</span></li>
<li ><span >Monitor compliance with Configuration Management standards and governance requirements.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >CMDB/CMS Data Quality Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead initiatives to improve the accuracy, completeness, and reliability of CMDB and CMS data.</span></li>
<li ><span >Establish data quality metrics and monitoring mechanisms to identify and address inconsistencies.</span></li>
<li ><span >Ensure configuration items, services, and relationships are accurately maintained.</span></li>
<li ><span >Drive continuous improvement initiatives to increase data quality and integrity.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Asset & Service Visibility Enhancement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Improve the visibility and coverage of infrastructure assets, applications, services, and dependencies within the CMDB/CMS.</span></li>
<li ><span >Establish processes to ensure newly introduced assets and services are accurately recorded.</span></li>
<li ><span >Validate relationships between configuration items to improve service mapping accuracy.</span></li>
<li ><span >Support the creation of a comprehensive technology asset inventory.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Configuration Data Lifecycle Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Govern the lifecycle of configuration data from creation through retirement.</span></li>
<li ><span >Ensure configuration data remains current, relevant, and aligned with operational requirements.</span></li>
<li ><span >Define ownership, stewardship, and accountability for configuration records.</span></li>
<li ><span >Establish procedures for ongoing maintenance and validation of configuration information.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >AI & Automation Enablement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Drive the adoption of AI-powered and automated capabilities within Configuration Management processes.</span></li>
<li ><span >Support automated discovery, relationship mapping, and configuration validation activities.</span></li>
<li ><span >Leverage automation tools to improve efficiency and reduce manual effort.</span></li>
<li ><span >Identify opportunities to apply artificial intelligence for proactive data quality improvement and anomaly detection.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Reporting, Analytics & Decision Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop dashboards, reports, and key performance indicators related to CMDB/CMS effectiveness.</span></li>
<li ><span >Provide insights into data quality, asset coverage, service dependencies, and governance compliance.</span></li>
<li ><span >Support operational and strategic decision-making through reliable Configuration Management data.</span></li>
<li ><span >Enhance reporting capabilities to increase transparency and visibility across technology operations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Configuration Compliance & Operational Readiness</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Ensure Configuration Management processes support operational excellence and service reliability.</span></li>
<li ><span >Conduct data reviews, audits, and validation activities to ensure compliance with established standards.</span></li>
<li ><span >Identify and address risks associated with inaccurate or incomplete configuration data.</span></li>
<li ><span >Support audit requirements and governance reviews related to technology assets and services.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Collaboration & Capability Development</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with infrastructure, cloud, cybersecurity, service management, and application teams to improve Configuration Management practices.</span></li>
<li ><span >Provide guidance and subject matter expertise on CMDB/CMS governance and data management.</span></li>
<li ><span >Lead knowledge-sharing and awareness initiatives related to Configuration Management.</span></li>
<li ><span >Promote a culture of data ownership, accountability, and continuous improvement.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow and enforce all relevant departmental policies, processes, and standard operating procedures. </span></li>
<li ><span >Ensure work is carried out in a controlled and consistent manner. </span></li>
<li ><span >Comply with safety, quality, and environmental policies.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Ensure compliance with information security policies and standards. </span></li>
<li ><span >Maintain secure infrastructure environments and access controls. </span></li>
<li ><span >Support implementation of security controls and risk mitigation measures.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Computer Engineering, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in cloud technologies, IT infrastructure, cloud governance, cloud operations, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
</span>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Overview We are seeking an experienced Data Architecture & Modeling Specialist with 6 12+ years of experience to design, develop, and govern enterprise data architecture solutions. The ideal candidate will have strong expertise in data modeling methodologies, modern data platforms, data governance, and data integration patterns. This role requires the ability to define scalable data architectures, develop conceptual/logical/physical data models, and enable data-driven transformation initiatives across the organization. Key Responsibilities Design and implement enterprise data architecture strategies aligned with business and technology objectives. Develop conceptual, logical, and physical data models for enterprise applications and analytical platforms. Create and maintain data models using industry-standard modeling tools. Apply data modeling methodologies including dimensional modeling and Data Vault architecture. Design scalable data warehouse and data lake architectures. Define data architecture standards, principles, and best practices. Collaborate with Data Engineers, BI teams, Data Scientists, and business stakeholders to deliver data solutions. Develop and maintain metadata, data lineage, and data governance frameworks. Support data platform modernization initiatives and cloud data transformation programs. Evaluate and recommend data technologies, tools, and architectural approaches. Ensure data quality, consistency, security, and compliance across enterprise data assets. Required Technical Skills Data Modeling & Architecture Tools Hands-on experience with ERwin or ER/Studio for enterprise data modeling. Strong understanding of conceptual, logical, and physical data modeling principles. Experience creating enterprise-level data models and architecture documentation. Data Modeling Methodologies Strong experience with Data Vault or Kimball dimensional modeling methodologies. Understanding of data warehouse design patterns, star schemas, and enterprise analytics models. Cloud & Enterprise Data Platforms Experience designing data architectures on BigQuery or Snowflake . Experience with large-scale enterprise data platforms and modern data warehouse architectures. Strong understanding of cloud data architecture principles. Data Warehousing Technologies Experience with Teradata and enterprise-scale data warehouse environments. Knowledge of performance optimization, partitioning, and scalable data storage strategies. Data Governance & Metadata Management Hands-on experience with Collibra or Alation for data governance, cataloging, metadata management, and data stewardship. Experience defining data lineage, business glossaries, and governance frameworks. Data Integration & Change Data Capture Experience with CDC (Change Data Capture) tools and real-time data integration patterns. Understanding of data replication, streaming, and integration architectures. Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus. Key Technology Stack Data Modeling Tools: ERwin or ER/Studio Modeling Methodologies: Data Vault or Kimball Cloud Data Platforms: BigQuery or Snowflake Enterprise Data Warehouse: Teradata Data Governance: Collibra or Alation Data Integration: CDC Tools Architecture Practices: Enterprise Data Architecture and Data Governance and Metadata Management and Data Lineage Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the company Tabby builds financial products used by millions of users across the GCC. Alongside core fintech products, we are actively building internal platforms for AI agents and LLM-based automation used across the company. This internship is not educational by default. It is an engineering-adjacent role with real production impact. Context The AI Agents Platform team builds an internal platform that allows teams across Tabby to create, run, evaluate, and iterate on AI agents. These agents automate real human workflows: customer support, operations, fraud checks, data validation, and internal tooling. The platform is young, evolving fast, and already used by multiple teams. The internship is designed for candidates who are comfortable working in ambiguous, experimental environments and can think in systems rather than isolated tasks. What you will do This is not a demo or experimentation-only role. Interns work on real agents, workflows, and internal tools. Build AI agents and automations using internal no-code and low-code tooling Configure agent workflows, tools, and orchestration logic Integrate agents with internal systems via APIs and tools Participate in designing agent architectures and workflows Help test, evaluate, and iterate on agent behavior and quality Work with datasets and evaluation results to improve agent performance Document agent logic, workflows, and best practices Work closely with platform engineers, product managers, and internal users Required Strong logical and systems thinking Ability to break down human workflows into structured steps Understanding of how web services, APIs, and tools interact Experience with no-code or low-code platforms Basic understanding of data formats (JSON), APIs, and webhooks Ability to reason about edge cases, failure modes, and correctness High level of ownership and responsibility Comfort with fast iteration and experimental environments English sufficient for documentation and team communication Strong plus Experience with LLMs, AI agents, or automation Experience building internal tools or automations Experience with Python Education in data science, machine learning field Understanding of prompt design or agent orchestration concepts Familiarity with evaluation, testing, or quality metrics Curiosity about AI system behavior and limitations What we do not expect Expert-level knowledge of LLMs, agent frameworks, or prompt engineering Prior professional AI, automation, or platform engineering experience Mastery of all listed no-code platforms or LLM tooling Deep knowledge of ML internals, model training, or RAG architectures Eligibility Saudi nationals only Self-funded internship by Tabby We welcome both current students and fresh grads We expect a full-time level of engagement throughout the internship. The program is not part-time: interns should be ready to contribute at a full working-day pace. We understand that students may occasionally need flexibility for classes or exams, which can be aligned with the mentor in advance, but overall performance, ownership, and context involvement are expected at a full-time level.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong logical and systems thinking</li><li>Ability to break down human workflows into structured steps</li><li>Understanding of how web services, APIs, and tools interact</li><li>Experience with no-code or low-code platforms</li><li>Basic understanding of data formats (JSON), APIs, and webhooks</li><li>Ability to reason about edge cases, failure modes, and correctness</li><li>High level of ownership and responsibility</li><li>Comfort with fast iteration and experimental environments</li><li>English sufficient for documentation and team communication</li><li><strong>Strong plus</strong>: Experience with LLMs, AI agents, or automation</li><li><strong>Strong plus</strong>: Experience building internal tools or automations</li><li><strong>Strong plus</strong>: Experience with Python</li><li><strong>Strong plus</strong>: Education in data science, machine learning field</li><li><strong>Strong plus</strong>: Understanding of prompt design or agent orchestration concepts</li><li><strong>Strong plus</strong>: Familiarity with evaluation, testing, or quality metrics</li><li><strong>Strong plus</strong>: Curiosity about AI system behavior and limitations</li><li><strong>What we do not expect</strong>: Expert-level knowledge of LLMs, agent frameworks, or prompt engineering</li><li><strong>What we do not expect</strong>: Prior professional AI, automation, or platform engineering experience</li><li><strong>What we do not expect</strong>: Mastery of all listed no-code platforms or LLM tooling</li><li><strong>What we do not expect</strong>: Deep knowledge of ML internals, model training, or RAG architectures</li><li><strong>Eligibility</strong>: Saudi nationals only</li><li>Self-funded internship by Tabby</li><li>We welcome both current students and fresh grads</li><li>We expect a full-time level of engagement throughout the internship. The program is not part-time: interns should be ready to contribute at a full working-day pace. We understand that students may occasionally need flexibility for classes or exams, which can be aligned with the mentor in advance, but overall performance, ownership, and context involvement are expected at a full-time level.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>We are looking for a Facilities Manager for our Integrated Facility Management business line </b><b>on our Amazon account dedicated team.</b></p><br><p><b>Abo</b><b>ut JLL </b></p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the jobholder will be the person responsible for the service delivery at specified locations, which will be measured by contractual KPIs or SLAs. The role will have functional accountability for an assigned sector of the Client Sites and the jobholder is responsible for all aspects of client and tenant satisfaction.</p><br><p> The FM is responsible for working directly with the local client to ensure a thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve these required standards. Once developed the FM must oversee the implementation of all approved initiatives and programs, by managing and coordinating the efforts of the FM team (e.g. direct reports, service providers, contractors, and building employees) to achieve the goals. The FM is responsible for representing Jones Lang LaSalle in the local and regional business and real estate community in order to promote Jones Lang LaSalle’s reputation and capabilities to prospective tenants and clients.</p><br><p><b>What this job involves </b></p><br><ul><li>Communication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.).</li><li>Preparation and distribution of Quarterly / Annual Business Review (QBR / ABR) information to client’s satisfaction.</li><li>Procurement of goods and services for client’s buildings utilizing Jones Lang LaSalle sourcing teams.</li><li>Hold regular meetings with Landlord, ensuring that terms of lease are being provided to client- e.g. external maintenance, central plant management.</li><li>Space evaluation and planning, updating of floor plans using clients architect partners</li><li>Responsibility for meeting KPI’s and SLA’s defined within the contract.</li><li>Project Management during built-out phases, liaising with architects/landlords, organizing work schedules, etc.</li><li>Coach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecycles</li><li>Site Inspections(with other members of Facility Team):</li><li>Daily cleaning</li><li>Heating, ventilation, air conditioning</li><li>Landscaping (when present)</li><li>Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issues.</li><li>Establish and operate the information systems necessary for effective scheduling and recording of contract work.</li><li>Processing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecasts.</li><li>Oversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.).</li><li>Negotiate, renegotiate and maintain contracts with vendors.</li><li>Planning and budgeting of internal fit out works and technical installations.</li><li>Purchasing of furniture, organization of internal departmental office/space moves.</li><li>Manage a team of receptionists and an Office Services Coordinator/ Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices etc. (roles not present on every site).</li><li>General administration of department, (holidays, training, performance reviews etc.).</li><li>Updating and maintaining official safety documents, liaise with government authorities.</li><li>Organization of fire evacuation and first aid training for employees.</li><li>Point of Contact for security/alarm responding</li><li>Deputise / provide cover for Office Services Coordinator / Building Operations Coordinator when appropriate.</li><li>All additional duties commensurate to the level of the role</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to have:</b></p><br><ul><li>Ideally 6 years + experience in Facilities Management role within a large commercial organization.</li><li>Experience of owning facilities contracts and supplier/ contractor management.</li><li>Quality Assurance knowledge and experience desirable.</li><li>Fluency in local language and English essential.</li><li>Customer focused</li><li>Possess cultural awareness and sensitivity</li><li>Decision making / complex problem solving:<ul><li>Proactively gathers information from appropriate sources</li><li>Probes/considers all of the facts</li><li>Considers other perspectives</li><li>Refers to long term plans and goals, draws sound inferences</li><li>Prioritizes key factors</li><li>Acts decisively, promptly and confidently</li><li>Able to operate with limited guidance</li></ul></li></ul><ul><li>Excellent verbal & written communication</li><li>Strong communication skills, leadership, teamwork, analysis, judgment and customer focus.</li><li>Planning and organizing:<ul><li>Able to evaluate priorities and re-juggle as appropriate</li><li>Able to resolve conflict and communicate intentions clearly</li><li>Deliver on time and with high quality results</li><li>A self-starter who possesses intellectual curiosity.</li><li>A proven team player at ease with sleeves rolled up approach.</li></ul></li><li>Spreadsheets and word processing</li><li>High level of IT literacy</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b><i>JLL Privacy Statement</i></b></p><br><p><i>When you visit JLL websites, JLL may collect information related to those visits, without you actively sending that information. This information may include, for example, the internet browser you are using, your access device’s operating system, the language in which that system presents information to you, your IP (Internet Protocol) address, the web search that took you to the JLL website, the web pages and advertisements displayed to you, and the links you click on.</i></p><br><p><i>For additional details please see </i><i><span>JLL's Global Privacy Statement</span></i><i> or our career site pages for each country.</i></p><br><p><i>For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy </i><i><span>here</span></i><i>.</i></p><br><p><b>Location: </b></p><br>On-site –Riyadh, SAU<p><b>Job Tags:</b></p><br><p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About BAE Systems Saudi Arabia and the Role</h3>
<p >BAE Systems Saudi Arabia serves as the UK Government’s nominated Prime Contractor, providing equipment, support, and training to Saudi Arabia under existing Government-to-Government arrangements. The company is dedicated to maintaining Royal Saudi Air Force (RSAF) aircraft and training RSAF and Royal Saudi Naval Force personnel in the safe use of their aircraft, equipment, and weapons. This commitment extends to supporting the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partnerships and industrialisation initiatives. We are seeking a full-time Egress Maintenance Technician to join our team in Al Majma'ah, offering a competitive salary.</p> <h3 >Role Overview and Core Responsibilities</h3>
<p >The Egress Maintenance Technician performs critical aircraft maintenance, component servicing, and Bay support activities specifically for the T-21 Aircraft Egress Systems. This role involves providing On the Job Training (OJT) and conducting Production Inspections to ensure operational readiness and safety. Key tasks include comprehensive troubleshooting, inspecting, removing-installing, repairing, modifying, and operating all Egress-related aircraft systems, components, and associated support and test equipment.</p> <h3 >Key Duties and Technical Accountabilities</h3>
<ul >
<li >Maintain good engineering practice and ensure compliance with RSAF Technical Orders within the Egress Maintenance Shop.</li>
<li >Prepare items for calibration within the designated work area.</li>
<li >Execute Time Compliance Technical Orders (TCTOs) and Special inspections as directed.</li>
<li >Possess a thorough knowledge of Aircraft Safety devices and Aircraft operating areas.</li>
<li >Ensure strict compliance with tool control procedures and the KFAA SAFO program.</li>
<li >Support deployments to other bases within and outside KSA when required, including preparing necessary equipment.</li>
<li >Act as a Maintenance Inspection and Investigation Program (MIIP) representative for aircraft or ground support technical issues.</li>
<li >Provide technical activities supporting the KFAA mission statement and aircraft servicing programmes, including workshop support equipment servicing, fault troubleshooting/rectification, modifications, and inspections/evaluations of components/test/support equipment at the Intermediate level.</li>
<li >Offer technical specialty support in evaluating, interpreting, and determining corrective actions, performance, and operational status of specialty-specific aircraft systems, components, and test-support equipment at the Intermediate level.</li>
<li >Deliver informal and formal On the Job Training (OJT) to both RSAF and BAE Systems Saudi National personnel to facilitate Saudisation of PC21 Intermediate Maintenance operations.</li>
<li >Obtain and maintain required certifications to support specialty and aircraft maintenance functions.</li>
<li >Acquire user expertise and proficiency with the RSAF aircraft data management and tracking computer system, MIRO Gold.</li>
<li >Understand and comply with the RSAF Foreign Object Debris (FOD) and Safety Programme.</li>
</ul> <h3 >Essential Qualifications and Experience</h3>
<p >Candidates for this role should possess 5-10 years of relevant experience and meet the following essential criteria:</p>
<ul >
<li >A recognised qualification at NVQ3/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&CA.</li>
<li >Demonstrated experience in aircraft maintenance and engineering.</li>
<li >Substantial post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training; <strong >OR</strong> on the same aircraft type; <strong >OR</strong> successful completion of a BAESSA apprenticeship programme (SNTTP/TSNTTP).</li>
<li >Completion of PC21 Aircraft Systems Training courses or similar appropriate to specialties.</li>
<li >Sound oral and written two-way communication skills, with the ability to be tactful, discreet, and confident when interacting with individuals at all levels.</li>
<li >Ability to work effectively in a mixed expatriate and Saudi National workforce.</li>
<li >Understanding and application of human factors, error management, health & safety, and proactive hazard analysis, appropriate to the role.</li>
<li >The successful candidate, whether Saudi or Expatriate, must obtain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA and maintain it throughout their employment in this role.</li>
</ul> <h3 >Desirable Skills and Knowledge</h3>
<ul >
<li >A sound understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li>
<li >An understanding of RSAF Operation and working practices.</li>
<li >Working knowledge of Q-pulse, DMS, and an understanding of M&CA processes.</li>
<li >Ability to work on own initiative to resolve complex technical issues.</li>
<li >Computer literate with a sound understanding of the Microsoft Office Suite.</li>
</ul> <h3 >Work Environment and Application</h3>
<p >This full-time position is based in Al Majma'ah, Saudi Arabia, within an operational flying aircraft environment. The role requires collaboration within a diverse workforce and adherence to stringent safety and technical standards. We invite qualified candidates to apply for this challenging and rewarding opportunity.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies.</span></p><br><p><span>We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we’re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big!</span></p><br><p><strong>Meet the team!</strong></p><br><p><span>The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</span></p><br><p><span>As a Customer Solutions Consultant, you will be responsible for helping customers realize digital transformation through cloud communication by leading collaboration with a virtual team of sales, engineers, and support resources. In this role, you will be accountable for building and maintaining strong customer relationships, influencing long-term strategic direction, serving as a trusted advisor, and driving executive-level engagement with CXOs and technology decision-makers. You will help customers evaluate their cloud communication strategy, recommend solutions that align with their business and technical requirements, remove deployment roadblocks, and ensure successful adoption while driving customer satisfaction.</span></p><br><p><strong>Help us shape the future of communication by:</strong></p><br><ul><li><p><span>Acting as a technical liaison between Sales and Product teams during the sales process — supporting solution design, quotes, proposals, RFP responses, and related documentation.</span></p><br></li><li><p><span>Building working knowledge of Unifonic's conversational AI and omnichannel communications platform.</span></p><br></li><li><p><span>Joining Sales team meetings to understand customer pain points, requirements, and business goals, and helping shape the most relevant solution.</span></p><br></li><li><p><span>Supporting problem escalation and best-practice efforts to help clients and internal teams use Unifonic's products more effectively.</span></p><br></li><li><p><span>Building and delivering product demos and pilots that showcase Unifonic's value to prospects and clients.</span></p><br></li><li><p><span>Relaying timely, organized client feedback to Product Management, Sales, Support, and Development based on real business cases.</span></p><br></li><li><p><span>Handing off won deals cleanly to the Customer Success team, with clear context on customer goals and configuration.</span></p><br></li><li><p><span>Supporting Sales and Account Management on upsell and cross-sell opportunities with technical input.</span></p><br></li><li><p><span>Coordinating with cross-functional teams (Product, Support, Engineering) as needed to close deals.</span></p><br></li></ul><br><p><strong>What you’ll bring:</strong></p><br><ul><li><p><span>+2 years of hands-on experience in selling technology solutions, technical/solutions consulting, or customer-facing delivery in a related industry (SaaS, CPaaS, Telecommunications, etc.).</span></p><br></li></ul><ul><li><p><span>Bachelor's degree in Engineering, Computer Science, or another IT-related field.</span></p><br></li></ul><ul><li><p><span>Ability to create a positive customer experience by matching the right product/service offerings to their needs.</span></p><br></li></ul><ul><li><p><span>Ability to understand and troubleshoot customer needs and translate them into workable solutions.</span></p><br></li></ul><ul><li><p><span>Strong interpersonal skills, comfortable engaging multiple stakeholders and collaborating with virtual/cross-functional teams.</span></p><br></li></ul><ul><li><p><span>Fluency in Arabic and English, with strong writing/editing and verbal communication skills.</span></p><br></li></ul><p><strong><span><span>Craft and Toolkit:</span></span></strong></p><br><ul><li><p><span>Cloud communications platforms (SMS, Voice, WhatsApp, Email).</span></p><br></li><li><p><span>REST APIs, JSON, and webhooks.</span></p><br></li><li><p><span>SaaS and CPaaS fundamentals.</span></p><br></li><li><p><span>Solution architecture and technical discovery.</span></p><br></li><li><p><span>Conversational AI and chatbot platforms.</span></p><br></li><li><p><span>Product demonstrations and proof-of-concept delivery.</span></p><br></li><li><p><span>CRM and API integrations.</span></p><br></li><li><p><span>Technical troubleshooting and deployment support.</span></p><br></li></ul><p><strong><span>Character Traits:</span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About MOZN MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The Senior SEO, Organic Growth & Website Experience Specialist will own MOZN’s organic growth strategy, website performance, technical SEO, content optimization, and AI search visibility.<br> The role is directly accountable for increasing organic traffic, organic-sourced pipeline, website conversion rates, and overall digital presence across MOZN’s product portfolio.<br> Be part of one of the fastest-growing AI companies in the Middle East during a pivotal moment for the region’s digital transformation.<br> Work on cutting-edge AI products with real impact in financial crime prevention and regulatory compliance.<br> Enjoy an ownership-driven culture with autonomy, trust, and significant room for growth.<br> Competitive compensation, premium health insurance, and a supportive, high-performance environment.<br> Collaborate with world-class AI scientists, engineers, and industry experts.<br> An inclusive culture that values diversity, innovation, and empowering people to reach their full potential.<br> SEO & Organic Growth Develop and execute SEO strategies aligned to pipeline and revenue objectives.<br> Own organic traffic, keyword rankings, search visibility, and organic lead generation.<br> Build SEO roadmaps across products, industries, and target markets.<br> Conduct competitor and search opportunity analysis.<br> Technical SEO Conduct technical audits and implement improvements.<br> Optimize site architecture, crawlability, indexation, Core Web Vitals, page speed, and mobile performance.<br> Manage structured data, schema markup, redirects, XML sitemaps, and canonicalization.<br> Website Management & Experience Own overall website health and performance.<br> Partner with developers to implement enhancements and resolve issues.<br> Improve user journeys, navigation, engagement, and conversion paths.<br> Manage landing page optimization and website experimentation.<br> Content & Organic Visibility Partner with content teams to build SEO-driven content strategies.<br> Create topic clusters, content briefs, and keyword frameworks.<br> Optimize blogs, solution pages, product pages, and resource centers.<br> Improve multilingual search performance across English and Arabic content.<br> AI Search Optimization Optimize MOZN's visibility across AI-powered search platforms including ChatGPT, Gemini, Perplexity, Claude, and Google AI Overviews.<br> Develop strategies to improve citation frequency, authority, and discoverability within AI-generated responses.<br> Monitor emerging AI search trends and adapt SEO strategies accordingly.<br> Analytics & Reporting Track and report on organic traffic, rankings, backlinks, website engagement, MQLs, opportunities, pipeline, and revenue influence.<br> Deliver monthly performance reports with actionable recommendations.<br> Authority Building Develop backlink acquisition strategies.<br> Drive thought leadership, PR, guest posting, and digital authority initiatives.<br> Webinar and CRM Capabilities Tools & Platforms Google Analytics 4 (GA4) Google Search Console SEMrush Ahrefs Screaming Frog Google Tag Manager Looker Studio HubSpot Microsoft Clarity WordPress / Headless CMS Platforms Qualifications 6–8 years of SEO, organic growth, or website optimization experience.<br> Experience within B2B SaaS, AI, enterprise software, fintech, cybersecurity, or technology sectors.<br> Strong technical SEO expertise.<br> Strong understanding of website UX, CRO, and digital analytics.<br> Experience working with developers, content teams, and demand generation teams.<br> Experience managing multilingual SEO programs Data-driven and commercially minded.<br> Understands the connection between SEO, pipeline, and revenue.<br> Strong technical and analytical capabilities.<br> Comfortable operating independently and influencing stakeholders.<br> Passionate about AI, search innovation, and growth marketing Proficient in English and Arabic Success Metrics Organic Traffic Growth Non-Branded Keyword Rankings Top 3 Keyword Growth Share of Voice vs Competitors Organic MQL Generation Organic Pipeline Contribution Marketing-Sourced Revenue Contribution Website Conversion Rate Bounce Rate Reduction Core Web Vitals Performance Backlink Growth & Domain Authority AI Search Visibility & Citation Growth</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role As a Specialist in FP&A, you will play a pivotal leadership role in driving the company's financial strategy, providing advanced insights, and supporting executive decision-making in a high-growth SaaS and tech environment.<br> Be part of one of the fastest-growing AI companies in the Middle East during a pivotal moment for the region’s digital transformation.<br> Work on cutting-edge AI products with real impact in financial crime prevention and regulatory compliance.<br> Enjoy an ownership-driven culture with autonomy, trust, and significant room for growth.<br> Competitive compensation, premium health insurance, and a supportive, high-performance environment.<br> Collaborate with world-class AI scientists, engineers, and industry experts.<br> An inclusive culture that values diversity, innovation, and empowering people to reach their full potential.<br> Lead cross-functional collaboration with accounting, operations, sales, and other departments to gather complex data, develop integrated financial models, and deliver strategic insights.<br> Provide expert financial analysis and leadership for high-impact special projects, initiatives, and strategic planning as directed by senior management and executive leadership.<br> Oversee the internal approval processes for budget submissions and actual consumption, ensuring strict alignment with budgetary guidelines, company policies, and procurement protocols.<br> Lead the annual budgeting process, partnering with department heads to establish ambitious yet achievable financial targets and drive consensus across the organization.<br> Direct the preparation of comprehensive budget documentation and lead budget presentations to stakeholders and executive teams.<br> Own the development and maintenance of rolling forecasts, incorporating advanced scenario planning, historical data, market trends, and macroeconomic factors to anticipate future performance.<br> Conduct in-depth variance analysis, identifying key drivers, trends, risks, and opportunities, and recommending corrective actions to senior leadership.<br> Perform advanced profitability and cost-benefit analysis on products, services, customer segments, and business units to inform strategic investments and resource allocation.<br> Design and deliver executive-level financial reports, dashboards, and visualizations using advanced BI tools to communicate performance metrics, forecasts, and actionable insights.<br> Mentor and guide junior FP&A team members, fostering professional development and ensuring high-quality outputs.<br> Drive continuous improvement in FP&A processes, tools, and methodologies to enhance efficiency and accuracy in a scaling tech environment.<br> Qualifications Bachelor’s degree in Finance, Accounting, Economics, or a related field; Master’s degree or MBA is preferable.<br> Professional certifications such as CMA, CFA, or FMVA are highly desirable.<br> 5+ years of progressive experience in FP&A roles, with at least 5 years in a senior capacity.<br> Extensive experience preparing internal and external reports for SaaS and VC-backed companies, including company-level financial statements, key SaaS metrics (e.<br>g., ARR, MRR, churn, CAC, LTV), and investor reporting.<br> Proven track record in technology, solutions, and high-growth startups is strongly preferred.<br> Expertise in advanced financial modeling, valuation techniques, scenario analysis, and forecasting.<br> Mastery of Excel and financial software systems (e.<br>g., ERP platforms, BI tools such as Tableau/Power BI, and SaaS-specific tools like Drivetrain or Adaptive Insights).<br> Exceptional analytical, strategic thinking, and problem-solving skills, with the ability to synthesize complex data into executive-ready recommendations.<br> Strong leadership and mentoring abilities, with experience guiding teams or projects.<br> Proven ability to present complex financial insights to senior executives and influence decision-making.<br> Ability to thrive in a fast-paced, high-pressure environment while managing multiple priorities and tight deadlines.<br> Self-motivated, proactive, and capable of working independently or leading initiatives with minimal oversight.<br> Outstanding written and verbal communication skills in English (Arabic is a plus).<br> Demonstrates the highest levels of integrity, professionalism, and ethical standards.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><br></p><p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b>DT Cybersecurity Leadership and Site Execution</b></p><ul><li>Lead and coordinate cybersecurity activities at site, including cyber site acceptance testing, cyber hygiene activities, cyber readiness reviews, proof-of-compliance documentation collection, and closure of cybersecurity implementation gaps.</li><li>Serve as the site-based cybersecurity point of coordination between DT, OT/ICS Cybersecurity, project management, process controls, vendors, subcontractors, and NGHC stakeholders.</li><li>Provide day-to-day direction to cybersecurity engineers, external partners, and site-based cyber resources supporting implementation, testing, documentation, and evidence collection.</li><li>Ensure cyber activities are aligned to the project schedule, commissioning priorities, start-up needs, and compliance milestones.</li><li>Coordinate with the DT Project Manager and OT/ICS Cybersecurity team to maintain a consolidated schedule of cybersecurity deliverables, dependencies, risks, and milestones.</li></ul><p><b>Regulatory and Compliance Readiness</b></p><ul><li>Support execution of cybersecurity activities aligned to applicable KSA regulatory requirements, including NCA ECC, NCA OTCC, HCIS/SAIS operating permit requirements, and applicable CNI/critical systems obligations.</li><li>Lead collection, organization, quality review, and readiness of Proof of Compliance documentation required to support HCIS and NCA compliance activities.</li><li>Coordinate with NGHC on CSAT witnessing, evidence review, documentation feedback, and comment resolution.</li><li>Support NGHC in preparing cybersecurity evidence packages and responses for regulatory submission, recognizing that NGHC is expected to submit documentation to HCIS and NCA while Air Products/APEPC supports project delivery and evidence readiness.</li><li>Ensure compliance documentation is complete, traceable, controlled, and organized for audit, regulatory review, and stakeholder approval.</li></ul><p><b>Stakeholder Interface and Governance</b></p><ul><li>Interface regularly with the OT/ICS Cybersecurity team, including alignment with PDO on-site cyber resources performing CSAT, cyber hygiene, and vendor-related compliance activities.</li><li>Conduct routine coordination meetings with OT/ICS Cybersecurity, DT, NGHC, and project stakeholders to align cyber execution activities, risks, blockers, and decisions.</li><li>Communicate cybersecurity status, risks, issues, dependencies, and escalation items effectively to senior management and project leadership.</li><li>Translate technical cybersecurity and compliance topics into clear, actionable updates for project executives, DT leadership, NGHC, PDO, and external partners.</li><li>Support governance meetings, executive cyber oversight reviews, and compliance readiness discussions.</li></ul><p><b>Third-Party and Vendor Oversight</b></p><ul><li>Manage and supervise external partners engaged to design, purchase, implement, document, test, or support cybersecurity solutions for the GHE scope.</li><li>Oversee on-site work performed by external cybersecurity implementation partners and ensure deliverables meet Air Products, NGHC, NCA, HCIS, and project requirements.</li><li>Coordinate third-party support between CSAT, commissioning, start-up, and handover to NGHC.</li><li>Ensure vendor/subcontractor cybersecurity deliverables are tracked, reviewed, documented, and escalated when gaps or delays affect compliance or project readiness.</li><li>Support review of vendor documentation, cyber execution plans, network/security architecture, hardening evidence, access control matrices, SIEM/monitoring documentation, and POC packages.</li></ul><p><b>DT, OT, and Project Integration</b></p><ul><li>Serve as the interface between DT infrastructure activities and cybersecurity-related activities at site.</li><li>Support alignment across OT systems, industrial DMZs, site network architecture, identity/access controls, monitoring, cyber hygiene, and cyber readiness activities.</li><li>Identify scope gaps, accountability gaps, technical blockers, and documentation gaps that could affect regulatory compliance, start-up readiness, or handover.</li><li>Partner with site engineering, process controls, and project management teams to ensure cybersecurity activities are integrated into site work plans and commissioning sequences.</li><li>Support handover readiness by ensuring documentation, evidence, operating assumptions, and support responsibilities are clearly defined.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications and Experience</b></p><ul><li>Strong understanding of KSA cybersecurity regulations and regulatory expectations, including NCA and HCIS requirements.</li><li>Understanding of contractual cybersecurity obligations between Air Products/APEPC and NGHC.</li><li>Experience leading OT/ICS cybersecurity activities in industrial, energy, chemical, utility, critical infrastructure, or large capital project environments.</li><li>Experience with cybersecurity site acceptance testing, proof-of-compliance documentation, regulatory evidence collection, cyber risk assessment closure, and audit readiness.</li><li>Ability to manage multiple concurrent priorities across project execution, stakeholder coordination, regulatory compliance, vendor management, and site readiness.</li><li>Strong written and verbal communication skills in English; Arabic language capability a plus.</li><li>Ability to communicate effectively with senior management while also understanding and directing detailed day-to-day work activities at site.</li><li>Strong stakeholder management skills across project, engineering, cybersecurity, operations, vendors, and external/customer organizations.</li><li>Familiarity with OT/ICS security principles, including segmentation, industrial DMZs, secure remote access, access control, hardening, monitoring, and incident readiness.</li><li>Ability to operate in a complex, multi-party environment involving Air Products, NGHC, PDO, DT, EPC contractors, vendors, and regulatory stakeholders.</li><li><br></li></ul><p><br></p></div>