Mining engineer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st&nbsp;largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span><span>We envisage success in this role to include:</span></span></p><br><ul><li><p>Demonstrating experience and capability in all aspects of planning and scheduling within the construction and engineering environment.</p><br></li><li><p>Developing, review, and manage the master programme and detailed schedules for enabling and early works packages</p><br></li><li><p>Ensuring alignment between contractor programmes, interface milestones, and overall project timelines</p><br></li><li><p>Reviewing baseline programmes, updates, and recovery schedules submitted by contractors</p><br></li><li><p>Establishing planning standards, coding structures, and reporting requirements</p><br></li><li><p>Monitoring progress against approved programmes using earned value and schedule performance metrics</p><br></li><li><p>Identifying critical path activities, float consumption, and key risks to programme delivery</p><br></li><li><p>Preparing planning reports, dashboards, and executive summaries for the client</p><br></li><li><p>Supporting monthly reporting cycles and programme reviews</p><br></li><li><p>Identifying programme risks, constraints, and opportunities during enabling works</p><br></li><li><p>Supporting mitigation strategies and sequencing improvements</p><br></li><li><p>Providing planning input to change assessments, variations, and claims (including EOTs)</p><br></li><li><p>Supporting forensic schedule analysis when required</p><br></li><li><p>Working closely with Interface and Design Coordination teams to manage dependencies and handovers</p><br></li><li><p>Coordinating with contractors, authorities, and third-party stakeholders on critical milestones</p><br></li><li><p>Supporting smooth transition from enabling works into main works packages</p><br></li><li><p>Leading and mentor planning engineers and schedulers</p><br></li><li><p>Ensuring compliance with project planning procedures and governance frameworks</p><br></li><li><p>Supporting audits, reviews, and continuous improvement initiatives</p><br></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that you will have a minimum of 15+ years experience in a planning/scheduling/cost role preferably in the GCC region. Experience in Microsoft Office, Primavera and Microsoft Project applications and a Bachelor Degree in Engineering is essential.&nbsp;</span></p><br><ul><li><span><strong>Must have interchanges; highways, bridges projects experience</strong></span></li><li><p>Strong proficiency in <strong>Primavera P6</strong>, EVM, schedule risk analysis, and cost control methodologies.</p><br></li><li><p>Prior experience working for a <strong>global consultancy</strong> or Tier-1 contractor.</p><br></li><li><p>Experience in large-scale infrastructure (e.g., highways, rail/metro, utilities, aviation, or mixed-use developments).</p><br></li><li><p>Strong understanding of project delivery models and contract structures (e.g., EPC, Design &amp; Build, PMC).</p><br></li></ul><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Summery:</b></p><ul><li>Lead end-to-end commercial governance and execution for assigned service agreements and projects (e.g., LTSA/CPA, outages and restorations), ensuring profitability, cash collection, contractual compliance, and stakeholder alignment across Customers, TGO/Japan HQ, and internal functions (Finance, Procurement, Projects Management, Engineering, Legal).</li></ul><p><br></p><p><b>Key Responsibilities</b></p><p><b>1) Commercial Strategy &amp; Profitability</b></p><ul><li>Own commercial strategy for assigned accounts/projects to achieve the targeted revenue, cost recovery, and risk-balanced decisions.</li><li>Lead pricing strategy (mark-ups, discounts, escalation), ensuring alignment with management direction and governance.</li><li>Develop commercial scenarios and recommendations (e.g., CPA optimization, interval extension impact, discount trade-offs).</li></ul><p><br></p><p><b>2) Contract &amp; Claims Management</b></p><ul><li>Manage contract administration and project agreements, ensuring compliance with terms (scope, DoR, variations, LDs, warranty, tax/VAT).</li><li>Draft/review key contractual correspondence (LOIs, settlement letters, escalation letters, dispute notices, reservation of rights).</li></ul><p><br></p><p><b>3) Customer Interface &amp; Negotiation</b></p><ul><li>Act as main commercial focal point with customer procurement and leadership; drive timely resolution for PO issuance, invoicing, and payment collection.</li><li>Lead negotiation of commercial settlements for emergent works (e.g., restoration, emergency procurement, SABER/COC constraints).</li><li>Conduct executive-level communication, meeting preparation, and MoM follow-ups.</li></ul><p><br></p><p><b>4) Governance, Approvals &amp; Compliance</b></p><ul><li>Prepare and present management approvals, ensuring robust business case, risk assessment, and financial justification.</li><li>Ensure adherence to internal controls: PR/PO discipline, WBS linkage, cost booking accuracy, segregation of duties, audit readiness.</li><li>Coordinate with Legal, Finance, and Compliance on contentious topics and approvals.</li></ul><p><br></p><p><b>5) Financial Planning, Cashflow &amp; Reporting</b></p><ul><li>Own project financials: revenue recognition inputs, cost forecasts, cashflow planning, AR aging follow-up, and margin analysis.</li><li>Provide monthly forecast updates (sales plan, backlog, risks/opportunities) and 10/25-year business view when required.</li><li>Drive closure of projects/commercial items and ensure lessons learned captured.</li></ul><p><br></p><p><b>6) Procurement &amp; Vendor Commercial Support</b></p><ul><li>Lead commercial support for local procurement: vendor evaluation, quotation review, PO terms, payment milestones, and claims.</li><li>Coordinate vendor registration, SABER/COC impacts, and contract terms to enable on-time delivery.</li><li>Ensure transparency and documentation for customer back-charge negotiations while protecting sensitive internal cost structures.</li></ul><p><br></p><p><b>7) Leadership &amp; Team Management</b></p><ul><li>Lead and coach commercial engineers/specialists; assign priorities, review deliverables, and ensure quality.</li><li>Build cross-functional alignment with PM/Engineering/Operations to prevent scope creep and protect margin.</li><li>Drive continuous improvement in templates, playbooks, negotiation strategy, and internal workflows.</li></ul><p><br></p><p><b>Authority &amp; Decision Rights (Typical)</b></p><ul><li>Recommend commercial positions for management approval (discounts, mark-ups, settlement terms, claims).</li><li>Approve commercial deliverables within delegated authority (per DOA matrix).</li><li>Sign/issue customer correspondence and internal approvals as per delegation.</li></ul><p><br></p><p><b>Key Interfaces</b></p><ul><li><b>External:</b> Aramco/IPPs (Procurement, Plants, CSD/MSSD), EPCs.</li><li><b>Internal:</b> TGO/Japan HQ, Finance, Procurement, PM, Engineering, Operations, Legal, QHSE, Factory, Compliance.</li></ul><p><br></p><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Cash collection</li><li>Margin performance: NP/GM vs plan, cost recovery on variations/claims.</li><li>SO cycle efficiency and governance compliance.</li><li>Timely closure of commercial items and project close-outs.</li><li>Stakeholder satisfaction (customer and internal HQ alignment).</li></ul><p><br></p><p><b>Qualifications</b></p><ul><li>Bachelor’s degree in Business, Engineering, Finance, Law, or equivalent (Master’s preferred).</li><li>8-15+ years commercial/contracts experience in power/energy/O&amp;G services/projects.</li><li>Strong understanding of contract law concepts, pricing, cost structure, and financial modelling.</li><li>Experience with Aramco-style procurement/contracts and high-stakes negotiations.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills &amp; Competencies</b></p><ul><li>Executive communication (English; Arabic is an advantage).</li><li>Negotiation, stakeholder management, and conflict resolution.</li><li>Commercial acumen: pricing, escalation, FX, margin, cashflow.</li><li>Contract drafting/interpretation, claims substantiation.</li><li>High discipline in documentation, governance, and audit readiness.</li><li>Leadership and coaching; ability to drive cross-functional execution.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>As a Sr. Manager HSE here at Honeywell, you will be responsible for overseeing and directing the organization's health, safety, and environmental engineering efforts. You will ensure the highest standards of health and safety for employees, compliance with environmental regulations, and the implementation of best practices in engineering-related safety.</span></p><br><p><span>You will report directly to our VP, HSE&nbsp;and you’ll work out of our Riyadh, Saudia Arabia location on a hybrid work schedule.</span></p><br><p><span>In this role, you will impact our organization by overseeing the development and implementation of health, safety, and environmental programs that ensure compliance with regulations and industry standards. Your ability to collaborate with cross-functional teams and influence stakeholders will ensure that HSE considerations are integrated into business processes and decision-making and will contribute to the overall success and reputation of our business as a responsible and sustainable organization.</span></p><br><br><span>Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.</span><br>Responsibilities:<br><ul><li><span>Develop and implement comprehensive HSE strategies that align with the organization's mission, ensuring a culture of safety, health, and environmental responsibility.</span></li><li><span>Lead and manage a team of HSE professionals, including engineers, specialists, and support staff, ensuring efficient and effective HSE engineering practices.</span></li><li><span>Ensure that the organization complies with all relevant health, safety, and environmental regulations, permits, and certifications. Stay updated on changing regulations and industry best practices.</span></li><li><span>Develop and implement proactive safety measures, training, and policies to prevent accidents, injuries, and occupational illnesses in the workplace.</span></li><li><span>Conduct risk assessments and safety audits to identify and mitigate potential hazards, providing engineering solutions and preventive measures.</span></li><li><span>Develop and maintain comprehensive corrective action plans for HSE-related incidents, including accidents and environmental emergencies.</span></li><li><span>Promote environmental sustainability by implementing eco-friendly practices and minimizing the environmental impact of the organization's operations.</span></li><li><span>Conduct regular inspections and performance assessments.</span></li><li><span>Collaborate with various internal departments, senior management, and external stakeholders to ensure effective communication, training, and education on HSE matters.</span></li></ul><br>Qualifications:<br><p>YOU MUST HAVE</p><br><ul><li><span>7+ years of experience in HSE Engineering</span></li><li><span>5+ years of leadership and direct team management skills.</span></li><li><span>Bachelor's degree in engineering, environmental science, or a related field</span></li><li><span>Passion for promoting a culture of safety and environmental stewardship</span></li><li><span>Strong business acumen and ability to align HSE engineering with organizational goals</span></li><li><span>Ability to work effectively in a fast-paced and dynamic environment</span></li><li><span>Continuous learning and development</span></li><li><span>Ability to inspire and motivate a team</span></li><li><span>In-depth knowledge of health, safety, and environmental regulations and best practices.</span></li><li><span>Proficiency in manufacturing and construction business practices</span></li><li><span>Certification in HSE or a related field</span></li><li>Proficiency in budget management and financial acumen.</li><li>Excellent communication, problem-solving, and strategic planning abilities.</li><li>Certification in HSE or a related field is a plus.</li><li>WE VALUE</li><li>Bachelor's degree in engineering, environmental science, or a related field</li><li>Passion for promoting a culture of safety and environmental stewardship</li><li>Strong business acumen and ability to align HSE engineering with organizational goals</li><li>Ability to work effectively in a fast-paced and dynamic environment</li><li>Continuous learning and development</li><li>Ability to inspire and motivate a team</li></ul><p>We are an equal opportunity employer and value diversity at our company. We do&nbsp;not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><br><p>We will ensure that individuals with disabilities are provided reasonable accommodation to&nbsp;participate in the job application or interview process, to&nbsp;perform crucial job functions, and to&nbsp;receive other benefits and privileges of employment. Please contact us to&nbsp;request accommodation.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>The HYCO DCS Operator, reporting to the HYCO Lead/Shift Supervisor, is accountable for the day-to-day DCS Operation & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO DCS Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO DCS Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program<br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner.<br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Establish and maintain robust project governance frameworks, controls, and reporting mechanisms to ensure visibility and proactive risk management. Leadership &amp; Team Management Build, mentor, and lead high-performing project teams including project managers, engineers, and site leadership across multiple locations. Foster a culture of excellence, collaboration, and continuous improvement while maintaining strong health, safety, and environmental standards. Develop talent pipelines and succession planning to ensure organizational capability and continuity. Stakeholder &amp; Client Management Serve as the primary point of contact for senior client stakeholders, maintaining strategic relationships and ensuring client satisfaction throughout the project lifecycle. Navigate complex stakeholder environments including government entities, consultants, contractors, and joint venture partners. Lead contract negotiations, manage variations, and resolve disputes effectively to protect project outcomes and commercial interests. Strategic Planning &amp; Commercial Performance Develop and implement delivery strategies that align with business objectives and maximize profitability. Identify opportunities for value engineering, cost optimization, and programme acceleration without compromising quality. Provide strategic input to pursuit and tendering activities, including risk assessment, delivery methodology, and resource planning. Key Competencies Decisive leadership and crisis management Commercial and financial management expertise Strategic planning and risk management Stakeholder engagement and negotiation Cultural intelligence and adaptability Problem-solving and innovative thinking Location: On-site Riyadh, SAU If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Construction Management, or related discipline (Master's degree preferred)</li><li>Professional qualifications such as PMP, PRINCE2, or equivalent project management certification highly desirable</li><li>Strong knowledge of construction methodologies, contracts (FIDIC, NEC, JCT), and quality management systems</li><li>Minimum 15 years in construction project delivery with at least 8 years in senior leadership roles managing mega-projects (SAR 500M+)</li><li>Demonstrated success delivering major structural projects such as high-rise towers, mixed-use developments, stadiums, hospitals, or institutional buildings</li><li>Proven experience working in Saudi Arabia with deep understanding of local construction market dynamics, regulatory requirements, and business practices</li><li>Exceptional leadership presence with the ability to influence and inspire teams in challenging environments</li><li>Strategic thinker with strong commercial acumen and business development orientation</li><li>Proven track record of building and maintaining senior-level client relationships and navigating complex organizational structures</li><li>Fluency in Arabic and English (written and spoken) is mandatory</li><li>Exceptional communication and presentation skills with the ability to engage effectively across all organizational levels and cultural contexts</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you an experienced marketing professional with a passion for the architecture and construction industry? We are seeking a Marketing Field Officer who will play a pivotal role in driving our marketing efforts in Riyadh. With a minimum of 10 years of experience in construction project marketing, particularly within consulting companies, you will leverage your expertise to enhance our brand visibility and attract new projects. This role is ideal for someone who is not only skilled in marketing but also possesses a deep understanding of the construction landscape, allowing you to connect with clients effectively and promote our architectural services with confidence.</p><p>Joining our dynamic team means becoming part of a culture that values innovation, collaboration, and professional growth. You will work alongside talented individuals who are dedicated to excellence, providing you with opportunities to share ideas and contribute to impactful marketing strategies. We believe in empowering our employees through continuous learning and development, ensuring that you stay ahead in a competitive market. Your insights and initiatives will be instrumental in shaping our marketing direction and achieving our business objectives.</p><p>This position offers significant career progression opportunities. As you demonstrate your ability to bring in new projects and enhance our market presence, you will have the chance to take on leadership roles within the marketing team. We are committed to supporting your career journey, providing the resources and mentorship needed to help you thrive in your role. If you are ready to make a strategic impact in the architecture industry while advancing your career, we invite you to apply and join us on this exciting journey.</p><p><b>Responsibilities:</b></p><ol><li>Lead marketing initiatives by developing and executing comprehensive strategies that target potential clients in the construction sector, utilizing your extensive network and industry knowledge to generate leads.</li><li>Conduct detailed market analysis to identify emerging trends and client needs, using insights to tailor our marketing efforts and position our services effectively in the competitive landscape.</li><li>Collaborate with the design and project teams to create compelling marketing materials that highlight our architectural projects, ensuring alignment with our brand messaging and client expectations.</li><li>Engage in direct outreach to potential clients and stakeholders, utilizing your established relationships within the construction industry to foster connections and secure new project opportunities.</li><li>Manage and optimize digital marketing campaigns across various platforms, analyzing performance metrics to refine strategies and improve engagement with target audiences.</li><li>Organize and participate in industry events, trade shows, and networking functions, representing the company and showcasing our expertise to attract prospective clients.</li><li>Prepare and present regular reports on marketing performance and project acquisition efforts to senior management, providing insights and recommendations for continuous improvement.</li><li>Oversee the social media strategy, ensuring consistent messaging and engagement with our audience while promoting our architectural achievements and services.</li><li>Collaborate with cross-functional teams to align marketing efforts with overall business goals, ensuring a cohesive approach to project acquisition and brand development.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Extensive knowledge of construction project marketing, particularly within consulting firms, is essential for success in this role.</li><li>Strong communication and interpersonal skills to effectively engage with clients and stakeholders across the industry.</li><li>Proficiency in digital marketing tools and platforms, enabling you to manage campaigns and analyze their effectiveness.</li><li>Creative problem-solving abilities to develop innovative marketing strategies that resonate with potential clients.</li><li>Project management skills are crucial for coordinating marketing initiatives and ensuring timely execution.</li><li>Analytical skills to interpret market data and adjust marketing strategies based on insights and trends.</li><li>Ability to network effectively within the construction industry, leveraging relationships to drive project acquisition.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Aggreko</b></p><br><p>We're the global leader in providing engineered energy solutions that help businesses grow and communities thrive.&nbsp;We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. &nbsp;</p><br><p><br><b>Purpose</b><br>We are seeking an experienced <b>HSE Officer <i>for our depot at Riadh and for our work at customer and projects premisses</i></b><br>The HSE Officer is responsible for developing, maintaining, and implementing Company Health, Safety and Environment (HSE) Management System. The HSE Officer will be fully responsible for implementing safe systems of work and safe behavioural practices at all levels of the organization. This position provides HSE guidance to the organization and supports the operations process to maintain and continually improve the safety culture and performance, in line with the organization’s needs to comply with business objectives in the short, medium, and long terms and in accordance with the terms of our various contracts and the Integrated Management System.</p><br><p><b>Responsibilities<br>- </b>Monitor and improve the Health, Safety &amp; Environment performance in compliance with local and legal legislation, regulations, and company policies.<br>- Liaise and coordinate with Project managers /Location managers/Service Managers/ Service Team Leaders to ensure compliance with Aggreko’s HSE policies and HSE Management System.<br>- Conduct in depth Investigation for all HSE related incidents and liaise with local management teams and QHSE Officer (KSA) for creation and implementation of immediate and corrective action plans.<br>- Liaise with the suppliers and service providers for all HSE related requirements in conjunction with the QHSE Officer (KSA).<br>- Conduct internal HSE inductions at a local level encompassing all relevant staff and sub – contractors.<br>- Liaise with relevant stake holders as required in preparation for &nbsp;Risk Assessments and Method Statements as per the scope of work.<br>- Liaise with Aggreko sales team and customer representatives and prepare and support completion of&nbsp; Pre-Qualification questionnaire along with the required documents to support customer requirements.<br>- Support audits &nbsp;and inspections in conjunction with QHSE Officer (KSA) as and when required.<br>- Visit and attend to local customer sites as and when requested.<br>- Monitor the vehicle trackers, and coordinate the installation and removal of the trackers and &nbsp;dashcam and download the vehicle tracking and dashcam details as and when requested.<br>&nbsp;</p><br><p><b>What we’re looking for</b><br>- NEBOSH IGC and IOSH safety management qualifications are required.<br>- Minimum three years of experience in ensuring HSE for (electro)mechanical industrial work.<br>- Experience with ensuring safety on the depot and at in the field, at customers premisses.<br>- Knowledge and ideally experience short cycle delivery projects (e.g. large events).<br>- Nice to have, but not mandatory: Knowledge/ experience with the oil and gas sector<br>- Possession of valid local driving license.<br>- Availability to travel frequently as and when required within KSA.<br>- Fluent command of English language.<br><b>- </b>Saudi Arabian citizen<br><b>- </b>You are based at or nearby Riadh, KSA.<br>#LI-MV1</p><br><p><b><span>Equal employment opportunity</span></b></p><br><p>We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.</p><br><p>We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it s a place where you can grow, belong and thrive. Your day at NTT DATA The Team Lead, Network &amp; Voice is a developing management role, responsible for guiding a team of network engineers and specialists to design, implement, and maintain a robust and efficient network infrastructure. This role combines technical expertise, managerial, and project management skills to ensure the team's success in delivering high-quality network solutions that meet business needs. The Senior Team Lead, Network Engineering is also responsible for driving collaboration, setting technical standards, and mentoring team members. Key responsibilities:</p><p>Fosters a positive team culture, encourages professional growth, and promotes collaboration.</p><p>Collaborates with the team to design and architect network solutions, including LAN, WAN, data centre, and cloud networks.</p><p>Ensures that network designs align with business requirements and industry best practices.</p><p>Provides technical guidance and oversight to team members during the design, configuration, and implementation of network solutions.</p><p>Reviews and approves network designs and configurations.</p><p>Oversees the deployment, configuration, and maintenance of network devices, including routers, switches, firewalls, load balancers, and wireless controllers.</p><p>Leads network-related projects, establishes project plans, allocates resources, and ensures that projects are completed on time and within scope.</p><p>Leads efforts to optimise network performance by analysing traffic patterns, implementing QoS measures, and making configuration adjustments.</p><p>Collaborates with cross-functional teams, including systems administrators, security teams, application developers, and business stakeholders.</p><p>Communicates effectively to ensure smooth project execution and knowledge sharing.</p><p>Establishes and enforces technical standards, best practices, and governance processes for network engineering.</p><p>Ensures compliance with industry regulations and security policies.</p><p>Fosters skill development, encourages continuous learning, and promotes a culture of innovation.</p><p>Manages relationships with network equipment vendors, service providers, and technology partners</p><p>Evaluates vendor offerings and negotiates contracts</p><p>Ensures that network solutions meet security requirements by implementing effective security measures, access controls, and monitoring systems</p><p>Plans network capacity and scalability to accommodate business growth and evolving needs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>To thrive in this role, you need to have:</h2><ul><li>Solid expertise in networking concepts, protocols, architectures, and services.</li><li>Proficiency in configuring and managing complex network devices such as routers, switches, firewalls, load balancers, and wireless controllers.</li><li>Knowledge of advanced network protocols and technologies such as BGP, OSPF, VLANs, VPNs, QoS, and security protocols.</li><li>Good documentation and communication skills for technical and non-technical audiences.</li><li>Project management, resource allocation, and budget management abilities.</li><li>Good problem-solving skills to diagnose and resolve complex network issues.</li><li>Developing people management capabilities with a focus on collaboration and fostering innovation.</li><li>Ability to manage and lead technical teams.</li></ul><h2>Academic qualifications and certifications:</h2><ul><li>Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.</li><li>Network Administration certification (Azure, Google, Amazon) preferred.</li><li>Relevant certifications such as CompTIA Network+, Cisco Certified Network Associate (CCNA), or Juniper Networks Certified Associate (JNCIA) are beneficial.</li><li>Relevant certifications such as Cisco Certified Internetwork Expert (CCIE), Juniper Networks Certified Internet Expert (JNCIE), or equivalent certifications are preferred.</li></ul><h2>Required experience:</h2><ul><li>Solid experience in network engineering, including progressive roles in design, implementation, and leadership.</li><li>Solid experience working in a networking environment.</li><li>Solid experience with network security.</li><li>Solid WAN and LAN experience.</li><li>Solid experience in wireless equipment, protocols, standards, and wireless LAN design.</li><li>Solid familiarity with cloud networking (AWS, Azure, etc.) and network automation concepts is a plus.</li><li>Relevant experience leading and managing a networking (or similar) engineering team.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>The&nbsp;major&nbsp;responsibility&nbsp;is&nbsp;to&nbsp;ensure&nbsp;that&nbsp;the&nbsp;projects&nbsp;are&nbsp;managed&nbsp;safely,&nbsp;effectively,&nbsp;efficiently&nbsp;and completed on time and within budget in accordance with the objectives of Client.</p></li><li><p>Manage and oversee all phases of construction projects, from planning and design to execution and completion.</p></li><li><p>Ensure that all the contractors and supervision consultants, for different projects, are following the correct processes and procedures as set in the PMM processes and procedures and as well establish and maintain risk registers for all the projects.</p></li><li><p>Assessing the capability of Client’s existing project management and construction management staff and</p></li><li><p>recommend appropriate roles and responsibilities</p></li><li><p>Development and rectification of department operating structure [Org. Chart, Roles, Responsibilities] as well</p></li><li><p>tools to be deployed [software, apply Int’l best practice]</p></li><li><p>Develop and implement project plans, including budgets, schedules, and resource allocation.</p></li><li><p>Coordinate and collaborate with architects, engineers, contractors, and other stakeholders to ensure project requirements are met.</p></li><li><p>Monitor and track project progress, identifying and resolving any issues or delays that may arise.</p></li><li><p>Ensure compliance with all relevant regulations, codes, and standards.</p></li><li><p>Manage and negotiate contracts with suppliers, subcontractors, and vendors. Maintaining overall responsibility for construction contractor / subcontractor adherence to their respective contracts.</p></li><li><p>Provide regular updates and reports to senior management on project status, risks, and opportunities.</p></li><li><p>Lead and supervise a team of construction professionals, providing guidance, mentoring, and support.</p></li><li><p>Implement and enforce safety protocols and procedures to ensure a safe working environment.</p></li><li><p>Support Client in Preparing scope of work for construction RFPs</p></li><li><p>Support Client in Preparing scope of works for Site Supervision contracts</p></li><li><p>Ensure that Project Execution Plans submitted by contractors are properly reviewed and this shall cover all health, safety and environmental aspect</p></li><li><p>Leading health, safety, security and environmental incident investigations. Update health, safety, security and environmental data into the monthly reports</p></li><li><p>Review resources allocation to new projects to ensure sufficient resources are allocated from both the contractor and supervision consultant</p></li><li><p>Report project progress, highlighting concerns, providing recommendations and implementing any agreed mitigation measures</p></li><li><p>Monitor project progress against schedule and cost plan and advise Client of any concerns</p></li><li><p>Reviewing contractors and supervision consultants monthly reports.</p></li><li><p>Prepare and issue project monthly dashboards and reports at the project level.</p></li><li><p>Implementing the project EDMS, ensuring that all project documentation complies with Client’s document</p></li><li><p>management system.</p></li><li><p>Ensuring the timely and accuracy of data input to the PMIS at project level.</p></li><li><p>Follow up the implementation of agreed action plans and escalate issues to the higher management.</p></li><li><p>Review supervision consultant recommendation for recovery plans, contractor claims or extension of time.</p></li><li><p>Ensure the submission of monthly invoice by the contractor, develop and update the project cash flow forecast and preparing estimates for variations.</p></li><li><p>Implementing a system for tracking labor efficiency based on achievement of installed quantities against the durations included in the project master schedule. The system shall be capable of generating periodic status reports.</p></li><li><p>Informs themselves of the relevant Quality, Environmental, Safety and Occupational Health Policies, Manuals and Procedures within Hill International and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor degree in engineering from an accredited university.</p></li><li><p>Minimum 20 years’ experience in large-scale infrastructure or city development projects, leading to the position of construction manager on large-scale projects.</p></li><li><p>Experience of major government and/or semi-government international construction sites with direct professional knowledge and management of the following: site engineering, project controls, environment, health and safety, contracts management and quality.</p></li><li><p>Extensive Experience in the construction management of water and wastewater works.</p></li><li><p>Experience of implementing a zero accident philosophy.</p></li><li><p>A record of engagement with government entities / utility providers.</p></li><li><p>Record of implementing continuous improvement on site and supporting capacity building / talent development in a construction environment.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Experience of working internationally (preference KSA).</p></li></ul><p><strong><br></strong></p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>Job Title</span></b></p><br><br>Senior Data Engineering Expert<p>We are seeking a highly experienced <b>Senior Data Engineering Expert</b> with deep expertise in the Airline IT domain to lead the design, development, modernization, and governance of enterprise-scale data platforms and data integration ecosystems. The ideal candidate will possess extensive experience in building and managing batch and real-time data pipelines, large-scale ETL frameworks, cloud-based data platforms, and enterprise data management solutions supporting airline operations, customer experience, revenue management, commercial analytics, and regulatory reporting.</p><br><br><p>The role requires technical leadership in modern data engineering technologies including Databricks, Apache Spark (Scala), Delta Lake, Data Warehousing, Database Management Systems, Master Data Management (MDM), and enterprise data integration platforms.</p><br><br><b><span>Key Responsibilities</span></b><b><span>Enterprise Data Platform Architecture</span></b><ul><li><span>Define and implement enterprise-wide data architecture strategies supporting commercial, digital, customer, and operational business functions.</span></li><li><span>Design scalable, resilient, and secure data platforms that enable analytics, reporting, machine learning, and operational decision-making.</span></li><li><span>Lead the modernization of legacy data environments toward cloud-native Lakehouse architectures and enterprise data ecosystems.</span></li><li><span>Establish data engineering standards, architectural principles, governance frameworks, and best practices across the organization.</span></li></ul><b><span>Airline Business Data Enablement</span></b><p>Design and implement scalable enterprise data architectures supporting Airline Commercial and Digital functions,</p><br><br><ul><li><span>Reservations and Passenger Service Systems (PSS)</span></li><li><span>Revenue Management and Pricing</span></li><li><span>Loyalty Programs</span></li><li><span>Customer Relationship Management (CRM)</span></li><li><span>Customer Data Platforms (CDP)</span></li><li><span>Digital Engagement and Mobile Applications</span></li><li><span>Customer Analytics and Personalization</span></li><li><span>Commercial Performance and Regulatory Reporting</span></li></ul><b><span>Data Engineering &amp; Integration</span></b><ul><li><span>Architect and develop scalable data ingestion, transformation, and serving layers supporting both batch and real-time processing requirements.</span></li><li><span>Design reusable and metadata-driven ETL/ELT frameworks capable of handling large volumes of transactional, operational, and customer data.</span></li><li><span>Establish enterprise integration patterns leveraging APIs, event-driven architectures, messaging technologies, and hybrid connectivity models.</span></li><li><span>Implement data quality controls, reconciliation mechanisms, lineage tracking, metadata management, and observability capabilities.</span></li><li><span>Drive automation of deployment, orchestration, monitoring, recovery, and operational support processes.</span></li></ul><b><span>Real-Time Data &amp; Analytics</span></b><ul><li><span>Design and implement streaming architectures that provide near real-time operational visibility and business insights.</span></li><li><span>Enable event-driven data processing capabilities supporting customer engagement, disruption management, operational performance monitoring, and decision support.</span></li><li><span>Ensure scalability, reliability, and performance of real-time data processing platforms.</span></li></ul><b><span>Data Management &amp; Governance</span></b><ul><li><span>Establish enterprise Master Data Management (MDM) strategies and governance frameworks.</span></li><li><span>Define and govern master data domains including customers, flights, airports, aircraft, crew, and enterprise reference data.</span></li><li><span>Drive data stewardship, golden record management, metadata governance, and enterprise data quality initiatives.</span></li><li><span>Ensure compliance with security, privacy, regulatory, and corporate governance requirements.</span></li></ul><b><span>Leadership &amp; Stakeholder Management</span></b><ul><li><span>Provide technical leadership and direction across data engineering and architecture teams.</span></li><li><span>Mentor engineers, architects, and technical leads while fostering a culture of engineering excellence.</span></li><li><span>Collaborate closely with business stakeholders, product owners, enterprise architects, airline operations teams, and executive leadership.</span></li><li><span>Lead strategic modernization, cloud transformation, and enterprise data platform initiatives.</span></li></ul><br><b><span>Required Qualifications &amp; Technical Expertise</span></b><ul><li><span>Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related discipline.</span></li><li><span>Experience in <b>Data Engineering, Data Architecture, Data Platform Engineering,</b> or<b> Enterprise Data Management</b> roles.</span></li><li><span>Proven experience delivering enterprise-scale data platforms within complex and highly integrated environments, preferably in the airline, aviation, travel, or transportation industry.</span></li><li><span>Extensive expertise in designing and implementing modern cloud-based data architectures using <b>Microsoft Azure</b> and <b>Databricks Lakehouse </b>technologies.</span></li><li><span>Strong hands-on experience building scalable data engineering solutions leveraging <b>Apache Spark, Scala, Spark SQL, Delta Lake, </b>and modern orchestration frameworks to support both batch and real-time workloads.</span></li><li><span>Demonstrated success in developing enterprise-grade <b>ETL/ELT</b> frameworks, high-performance data pipelines, and large-scale data processing platforms capable of handling operational, commercial, and customer data domains.</span></li><li><span>Deep understanding of enterprise data integration patterns, including API-based integrations, event-driven architectures, messaging technologies, and hybrid integration models connecting operational systems, cloud platforms, and analytical environments.</span></li><li><span>Significant experience in enterprise data warehousing, analytical data modeling, database design, SQL optimization, performance tuning, and large-scale data management across structured and semi-structured datasets.</span></li><li><span>Practical experience establishing <b>Master Data Management</b> (MDM) capabilities, metadata management frameworks, data stewardship processes, golden record management, and enterprise data governance practices.</span></li><li>Deep understanding of data quality, lineage, observability, security, privacy, compliance, and governance requirements associated with enterprise data platforms.</li><li><span>Proven ability to define architecture standards, lead engineering teams, mentor technical professionals, and drive enterprise-wide modernization and cloud transformation initiatives.</span></li></ul><br><b><span>Preferred Qualifications</span></b><ul><li><span>Experience working with Passenger Service Systems (PSS), Revenue Management, Loyalty Platforms, CRM, CDP, Digital Commerce, and Customer Experience solutions within the airline industry.</span></li><li><span>Experience supporting advanced analytics, artificial intelligence, machine learning, and personalization initiatives through modern data platforms.</span></li><li><span>Exposure to Data Mesh, Data Fabric, or domain-oriented data architecture approaches.</span></li><li><span>Experience operating within large-scale enterprise transformation programs.</span></li><li><span>Relevant certifications in Microsoft Azure, Databricks, Data Engineering, Cloud Architecture, or Enterprise Data Management.</span></li></ul><br><p><b>What can we offer you?</b></p><br><br><br><p>? A critical mission and purpose - At Amadeus, you'll power the future of travel with a critical mission and extraordinary purpose.</p><br><br><p>? A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.</p><br><br><p>? Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, from on-the-job training to formal activities, and daily interactions.</p><br><br><p>? A caring environment – Amadeus fosters a caring environment that supports both professional growth and personal well-being.</p><br><br><p>? A complete rewards offer - Amadeus provides attractive compensation packages, including salary, bonus, caregiving and health benefits.</p><br><br><p>? A flexible working model - Embrace our flexible working model, enabling you to excel wherever and however you work best.</p><br><br><p>? A diverse and inclusive community – We are committed to enabling each employee to reach their full potential by fostering a culture of belonging and fair treatment.</p><br><br><p>? A Reliable Company - Trust and reliability are fundamental to shaping our relationships with customers, partners, and employees.</p><br><br><br><p>#LI-EMEA</p><br><br><br><br><br><p><span><b>Diversity &amp; Inclusion</b></span></p><br><br><br><p>Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and&nbsp;as a role model for an inclusive employee experience. &nbsp;</p><br><br><br><p>Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. &nbsp;</p><br><br><br><br><br><p><span><b>Be aware of recruitment scams</b></span></p><br><br><p>Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Senior Software Tester — Saned Health Saudi Arabia | Healthcare Technology About Saned Health Saned Health is a Saudi healthcare information systems company building the digital backbone for hospitals and care providers across the Kingdom. Our products include a full Hospital Information System (HIS), a referral management portal, population health management tools, and integrations with national platforms such as NPHIES. Our work directly supports clinicians, payers, and patients across Saudi Arabia's healthcare ecosystem. The Role We are looking for a Senior Software Tester to take ownership of quality across our healthcare platforms. You will plan and execute testing across web applications, mobile apps, APIs, and national-level integrations — combining strong manual testing fundamentals with the automation and performance testing skills needed to scale quality as the team grows.<br>This is a senior, hands-on role. You will not just write test cases — you will shape how we test: defining strategy, mentoring junior testers, raising the bar on automation coverage, and partnering with developers, product managers, and clinicians to ship software that is safe to use in real healthcare settings. In healthcare, a missed defect is not a missed deadline — it is a clinician with a wrong screen in front of a patient. We need someone who feels that weight and treats quality accordingly.<br>What You'll DoTest Strategy & Leadership Define and own the test strategy across HIS, portals, mobile apps, and integration services. Translate product requirements, user stories, and clinical workflows into clear test plans, scenarios, and acceptance criteria. Establish QA standards, entry/exit criteria, and release readiness checklists across teams. Mentor junior QA engineers — review their test cases, coach them on bug reporting, and grow the team's technical skills. Partner with product managers, developers, Dev Ops, and clinical informatics on quality from design through release. Functional & Manual Testing Execute exploratory, functional, regression, and user acceptance testing across complex healthcare workflows. Validate clinical and operational scenarios — patient registration, encounters, orders, discharge, billing, claims, referrals, and more. Verify edge cases that matter in healthcare: Arabic/English bilingual UI, RTL layouts, Hijri/Gregorian dates, national ID formats, and Saudi-specific clinical data. Write reproducible bug reports with clear severity, environment, and impact assessment. Test Automation Build and maintain automated test suites for web (e.g., Playwright, Cypress, or Selenium) and mobile (e.g., Appium or platform-native frameworks). Develop API test automation using tools such as Postman/Newman, REST Assured, or pytest. Integrate automated tests into CI/CD pipelines so they run on every change, with clear pass/fail signals. Drive test data management, test environment hygiene, and reliable, non-flaky test design. Define which tests should be automated, which should stay manual, and where the line lives. Mobile Testing Test native and cross-platform mobile applications across i OS and Android, including device, OS-version, and network-condition coverage. Validate offline behavior, sync, push notifications, biometric login, and permission flows. Use device farms or emulator/simulator strategies to scale mobile coverage. API & Integration Testing Design and execute thorough tests for REST APIs, message-based integrations, and event-driven flows. Test integrations with national health platforms (NPHIES), payers, government systems, and third-party clinical/lab systems. Validate FHIR resources, HL7 messages, and other healthcare data exchanges for structural and semantic correctness. Verify error handling, retries, idempotency, and audit trails in integration flows. Performance & Load Testing Plan and execute performance, load, stress, and soak tests using tools such as JMeter, k6, Locust, or Gatling. Define performance SLOs in collaboration with engineering and operations — response times, throughput, error rates. Identify bottlenecks across application, database, and network layers and work with engineering on remediation. Establish performance baselines and regression checks for major releases. Quality Operations & Compliance Maintain test artifacts, traceability matrices, and evidence trails to support CBAHI, JCI, and NPHIES audits. Operate test management tooling (Jira, Xray, Zephyr, Test Rail, or similar) and keep coverage and quality dashboards current. Contribute to root cause analysis, post-release defect reviews, and continuous QA process improvement. Champion data privacy and PHI handling discipline in test environments — no production PHI in test, ever. What We're Looking For Required5+ years of professional software testing experience, including at least 2 years in a senior or lead capacity. Strong manual testing foundations: test design techniques, exploratory testing, risk-based prioritization, and disciplined bug reporting. Hands-on test automation on web (Playwright/Cypress/Selenium) and at least one mobile automation framework (Appium or native). API testing experience: Postman, REST Assured, pytest, or similar; comfortable reading and writing JSON, designing contract tests, and debugging at the network level. Performance testing: real experience with JMeter, k6, Locust, or Gatling — not just running scripts but designing scenarios and analyzing results. CI/CD integration: you have wired automated tests into pipelines (Git Lab CI, Git Hub Actions, Jenkins, or similar). SQL: confident writing queries to validate data, reproduce bugs, and investigate issues. Bug tracking & test management: fluent in Jira and at least one structured test management tool. Communication: you write defect reports developers actually thank you for, and you can explain risk to a non-technical product manager or clinician. Nice to Have Healthcare domain experience — HIS, EMR/EHR, RCM, claims, or telehealth. Familiarity with FHIR, HL7, NPHIES, ICD-10, CPT, or SNOMED. Security testing fundamentals (OWASP Top 10, basic threat modeling). Accessibility testing experience (WCAG). ISTQB certification (Foundation, Advanced, or specialist tracks). Experience working under regulated compliance regimes (CBAHI, JCI, HIPAA, NCA ECC). Arabic language skills — helpful for testing Arabic UI and clinical terminology. How You Work You think like an attacker and a clinician at the same time — you find the broken edge case and you understand why it matters. You distinguish what should fail a release from what is a known issue, and you are willing to defend the call. You document. Test cases, results, and defects are part of the audit trail — and the next person's onboarding. You raise quality concerns early and constructively, and you do not wait for someone else to ask the hard question. What We Offer A meaningful mission — your work directly affects patient safety and clinician experience across Saudi Arabia. Ownership of QA strategy, not just test execution. A team that takes quality seriously and gives QA a real seat at the table. Competitive salary, benefits, and learning budget. Support for relevant certifications (ISTQB, performance testing, security).

Senior Software Tester — Saned Health Saudi Arabia | Healthcare Technology About Saned Health Saned Health is a Saudi healthcare information systems company building the digital backbone for hospitals and care providers across the Kingdom. Our products include a full Hospital Information System (HIS), a referral management portal, population health management tools, and integrations with national platforms such as NPHIES. Our work directly supports clinicians, payers, and patients across Saudi Arabia's healthcare ecosystem. The Role We are looking for a Senior Software Tester to take ownership of quality across our healthcare platforms. You will plan and execute testing across web applications, mobile apps, APIs, and national-level integrations — combining strong manual testing fundamentals with the automation and performance testing skills needed to scale quality as the team grows.<br>This is a senior, hands-on role. You will not just write test cases — you will shape how we test: defining strategy, mentoring junior testers, raising the bar on automation coverage, and partnering with developers, product managers, and clinicians to ship software that is safe to use in real healthcare settings. In healthcare, a missed defect is not a missed deadline — it is a clinician with a wrong screen in front of a patient. We need someone who feels that weight and treats quality accordingly.<br>What You'll DoTest Strategy & Leadership Define and own the test strategy across HIS, portals, mobile apps, and integration services. Translate product requirements, user stories, and clinical workflows into clear test plans, scenarios, and acceptance criteria. Establish QA standards, entry/exit criteria, and release readiness checklists across teams. Mentor junior QA engineers — review their test cases, coach them on bug reporting, and grow the team's technical skills. Partner with product managers, developers, Dev Ops, and clinical informatics on quality from design through release. Functional & Manual Testing Execute exploratory, functional, regression, and user acceptance testing across complex healthcare workflows. Validate clinical and operational scenarios — patient registration, encounters, orders, discharge, billing, claims, referrals, and more. Verify edge cases that matter in healthcare: Arabic/English bilingual UI, RTL layouts, Hijri/Gregorian dates, national ID formats, and Saudi-specific clinical data. Write reproducible bug reports with clear severity, environment, and impact assessment. Test Automation Build and maintain automated test suites for web (e.g., Playwright, Cypress, or Selenium) and mobile (e.g., Appium or platform-native frameworks). Develop API test automation using tools such as Postman/Newman, REST Assured, or pytest. Integrate automated tests into CI/CD pipelines so they run on every change, with clear pass/fail signals. Drive test data management, test environment hygiene, and reliable, non-flaky test design. Define which tests should be automated, which should stay manual, and where the line lives. Mobile Testing Test native and cross-platform mobile applications across i OS and Android, including device, OS-version, and network-condition coverage. Validate offline behavior, sync, push notifications, biometric login, and permission flows. Use device farms or emulator/simulator strategies to scale mobile coverage. API & Integration Testing Design and execute thorough tests for REST APIs, message-based integrations, and event-driven flows. Test integrations with national health platforms (NPHIES), payers, government systems, and third-party clinical/lab systems. Validate FHIR resources, HL7 messages, and other healthcare data exchanges for structural and semantic correctness. Verify error handling, retries, idempotency, and audit trails in integration flows. Performance & Load Testing Plan and execute performance, load, stress, and soak tests using tools such as JMeter, k6, Locust, or Gatling. Define performance SLOs in collaboration with engineering and operations — response times, throughput, error rates. Identify bottlenecks across application, database, and network layers and work with engineering on remediation. Establish performance baselines and regression checks for major releases. Quality Operations & Compliance Maintain test artifacts, traceability matrices, and evidence trails to support CBAHI, JCI, and NPHIES audits. Operate test management tooling (Jira, Xray, Zephyr, Test Rail, or similar) and keep coverage and quality dashboards current. Contribute to root cause analysis, post-release defect reviews, and continuous QA process improvement. Champion data privacy and PHI handling discipline in test environments — no production PHI in test, ever. What We're Looking For Required5+ years of professional software testing experience, including at least 2 years in a senior or lead capacity. Strong manual testing foundations: test design techniques, exploratory testing, risk-based prioritization, and disciplined bug reporting. Hands-on test automation on web (Playwright/Cypress/Selenium) and at least one mobile automation framework (Appium or native). API testing experience: Postman, REST Assured, pytest, or similar; comfortable reading and writing JSON, designing contract tests, and debugging at the network level. Performance testing: real experience with JMeter, k6, Locust, or Gatling — not just running scripts but designing scenarios and analyzing results. CI/CD integration: you have wired automated tests into pipelines (Git Lab CI, Git Hub Actions, Jenkins, or similar). SQL: confident writing queries to validate data, reproduce bugs, and investigate issues. Bug tracking & test management: fluent in Jira and at least one structured test management tool. Communication: you write defect reports developers actually thank you for, and you can explain risk to a non-technical product manager or clinician. Nice to Have Healthcare domain experience — HIS, EMR/EHR, RCM, claims, or telehealth. Familiarity with FHIR, HL7, NPHIES, ICD-10, CPT, or SNOMED. Security testing fundamentals (OWASP Top 10, basic threat modeling). Accessibility testing experience (WCAG). ISTQB certification (Foundation, Advanced, or specialist tracks). Experience working under regulated compliance regimes (CBAHI, JCI, HIPAA, NCA ECC). Arabic language skills — helpful for testing Arabic UI and clinical terminology. How You Work You think like an attacker and a clinician at the same time — you find the broken edge case and you understand why it matters. You distinguish what should fail a release from what is a known issue, and you are willing to defend the call. You document. Test cases, results, and defects are part of the audit trail — and the next person's onboarding. You raise quality concerns early and constructively, and you do not wait for someone else to ask the hard question. What We Offer A meaningful mission — your work directly affects patient safety and clinician experience across Saudi Arabia. Ownership of QA strategy, not just test execution. A team that takes quality seriously and gives QA a real seat at the table. Competitive salary, benefits, and learning budget. Support for relevant certifications (ISTQB, performance testing, security).

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a highly organized and proactive Executive Assistant to join our team in Makkah, Saudi Arabia. In this role, you will serve as a strategic partner to senior-level executives, providing comprehensive administrative support that enables them to focus on high-impact initiatives. You will operate with a high degree of independence, managing complex schedules, coordinating cross-functional projects, and ensuring seamless execution of executive priorities. This position requires exceptional organizational skills, strong interpersonal abilities, and a commitment to delivering excellence in a fast-paced, dynamic environment.</p><br><ul><li>Independently manage complex calendars for senior executives, including coordinating recurring meetings, managing multi-time-zone bookings, blocking focused work time, and anticipating rescheduling needs while reflecting executive priorities accurately</li><li>Review and prioritize incoming emails, categorize by urgency, flag follow-ups, draft responses when appropriate, and maintain inbox hygiene across shared and personal mailboxes</li><li>Coordinate comprehensive travel arrangements including flights, ground transportation, hotel accommodations, travel insurance, and visa applications; develop detailed itineraries and proactively address travel issues</li><li>Own the complete lifecycle of executive meetings—from agenda coordination and invite distribution to materials preparation, notetaking, and action item follow-ups; support hybrid and virtual meetings via Teams or similar platforms</li><li>Prepare and submit expense reports aligned with company standards, ensuring accurate coding, receipt attachment, and reconciliation of credit card transactions; track approvals and liaise with accounting for pending reimbursements</li><li>Generate and format spreadsheets, dashboards, reports, and presentations tailored for executive and stakeholder use; maintain version control and proactively update recurring documents</li><li>Submit and track purchase orders, assist in vendor setup, ensure invoice submission, and coordinate with service providers for vendor meetings and contract routing</li><li>Prepare logistics for stakeholder visits, including agendas, room bookings, meal planning, and meeting materials; serve as point-of-contact for internal teams to ensure seamless execution</li><li>Create and distribute newsletters, announcements, and internal updates on behalf of the executive; design basic graphics for events and assist with formatting communications for broader distribution</li><li>Manage requests for system access, IT support, and onboarding-related tools; coordinate with IT departments to ensure timely resolution of technical issues</li><li>Conduct market research, competitor analysis, and internal policy reviews to support executive decision-making; gather profiling information on clients, stakeholders, and vendors</li><li>Build and maintain strong working relationships with internal departments (HR, Finance, Legal, IT) and collaborate with peer Executive Assistants to align schedules and share best practices</li><li>Perform additional administrative tasks as needed to support executive operations and organizational goals</li></ul><br>Qualifications<br><p>**Minimum Requirements:**</p><br><ul><li>Bachelor's degree or minimum 5 years of professional experience in executive support, administrative services, project administration management, or related field</li><li>Proven experience coordinating business activities and managing projects across multiple stakeholders and teams</li><li>Advanced proficiency with Microsoft 365 applications, particularly Word, Excel, Outlook, and PowerPoint</li><li>Demonstrated ability to manage multiple competing priorities and changing deadlines in a fast-paced environment</li><li>Excellent organizational and time management skills with strong attention to detail</li><li>Superior verbal and written communication skills with ability to draft professional correspondence and reports</li><li>Proven experience managing executive calendars and coordinating complex meetings</li><li>Experience coordinating travel arrangements and managing logistics</li><li>Demonstrated ability to work effectively with global teams across multiple time zones</li><li>Strong understanding of administrative functions, vendor management, and budget tracking</li><li>Excellent interpersonal skills with ability to build collaborative relationships across all organizational levels and departments</li><li>Ability to maintain confidentiality and exercise discretion when handling sensitive information</li><li>Proactive problem-solving skills with ability to anticipate executive needs and take independent action</li><li>Flexibility and resilience in adapting to changing priorities and organizational needs</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with SharePoint or other content management systems</li><li>Familiarity with project management tools and methodologies</li><li>Experience with expense management or procurement systems</li><li>Knowledge of business practices and cultural awareness relevant to the Middle East region</li><li>Experience supporting C-suite or senior-level executives</li><li>Proficiency in additional languages</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced and strategic Specialist - PMIS to join our dynamic team in Makkah, Saudi Arabia. With 10+ years of expertise in project controls, you will play a pivotal role in establishing, maintaining, and continuously improving our project control systems, processes, and procedures. You will serve as a subject matter expert, ensuring our projects remain on schedule and within budget while maintaining the highest standards of accuracy and compliance. You will work collaboratively with project teams, stakeholders, and management to deliver comprehensive project performance analysis, insightful dashboards, and actionable recommendations that drive organizational project success and operational excellence.</p><br><ul><li>Develop, implement, and maintain enterprise-level project control systems, processes, and standardized procedures aligned with organizational standards and industry best practices</li><li>Design and manage comprehensive project templates and control frameworks that ensure consistency, scalability, and compliance across all projects</li><li>Create and manage advanced project dashboards and reporting systems that provide clear visibility into project performance metrics, including schedule variance, cost variance, and earned value management (EVM) indicators</li><li>Monitor and analyze project performance data, translating complex metrics into clear visualizations and strategic insights for stakeholder decision-making</li><li>Prepare detailed project status reports, forecasts, and performance dashboards for project managers and senior stakeholders</li><li>Manage project budgets, track expenditures, and identify cost-saving opportunities while maintaining robust financial controls and audit compliance</li><li>Conduct advanced schedule analysis, identify critical path activities, and recommend mitigation strategies for schedule risks and delays</li><li>Perform comprehensive risk assessment and analysis to support proactive project management and informed strategic decision-making</li><li>Collaborate with project managers, finance teams, and operational departments to ensure accurate data collection, validation, and reporting integrity across all control systems</li><li>Ensure compliance with company policies, contractual requirements, and regulatory standards throughout project execution</li><li>Utilize advanced project management software and business intelligence tools to automate reporting, enhance data accuracy, and drive operational efficiency</li><li>Lead process improvement initiatives and implement innovative solutions to enhance project controls effectiveness and organizational capability</li><li>Mentor and develop junior project controls staff, fostering knowledge sharing, capability building, and continuous improvement culture within the organization</li><li>Establish and manage data governance protocols, system security standards, and access controls to ensure PMIS integrity, confidentiality, and regulatory compliance</li><li>Develop and deliver comprehensive training programs and change management strategies to facilitate adoption of new project control systems, processes, and tools across the organization</li><li>Oversee baseline management procedures, change control processes, and configuration management to maintain project documentation accuracy and historical data integrity</li></ul><br>Qualifications<br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's degree in Information Technology, Computer Science, Engineering, Project Management, or related technical field</li><li>Minimum 10 years of professional experience in project management information systems (PMIS), project controls, or related field</li><li>Proven expertise in PMIS implementation, configuration, administration, and system optimization</li><li>Advanced proficiency with enterprise project management software platforms (Microsoft Project, Primavera P6, or equivalent PMIS solutions)</li><li>Demonstrated experience designing and maintaining project dashboards, reporting systems, and data visualization frameworks</li><li>Strong technical knowledge of database management, data architecture, and system integration principles</li><li>Comprehensive understanding of project management processes, procedures, and industry best practices</li><li>Solid knowledge of Earned Value Management (EVM) principles and PMIS-based EVM calculations</li><li>Advanced Excel skills with ability to create complex models, automated reports, and data integration solutions</li><li>Strong analytical and problem-solving capabilities with meticulous attention to detail</li><li>Excellent written and verbal communication skills with ability to present technical concepts to various stakeholder levels</li><li>Proven ability to work independently and collaborate effectively with cross-functional teams</li><li>Experience establishing data governance protocols, system security standards, and managing baseline and change control processes</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Project Management Professional (PMP) certification or equivalent credential</li><li>Advanced proficiency with business intelligence and data visualization tools (Tableau, Power BI, or similar)</li><li>Expertise with enterprise resource planning (ERP) systems integration (SAP, Oracle, or similar)</li><li>Experience with PMIS customization, API development, or system workflow automation</li><li>Experience working on large-scale projects in the Middle East region</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking an experienced and strategic Specialist - PMIS to join our dynamic team in Makkah, Saudi Arabia. With 10+ years of expertise in project controls, you will play a pivotal role in establishing, maintaining, and continuously improving our project control systems, processes, and procedures. You will serve as a subject matter expert, ensuring our projects remain on schedule and within budget while maintaining the highest standards of accuracy and compliance. You will work collaboratively with project teams, stakeholders, and management to deliver comprehensive project performance analysis, insightful dashboards, and actionable recommendations that drive organizational project success and operational excellence.<br><br>Develop, implement, and maintain enterprise-level project control systems, processes, and standardized procedures aligned with organizational standards and industry best practices Design and manage comprehensive project templates and control frameworks that ensure consistency, scalability, and compliance across all projects Create and manage advanced project dashboards and reporting systems that provide clear visibility into project performance metrics, including schedule variance, cost variance, and earned value management (EVM) indicators Monitor and analyze project performance data, translating complex metrics into clear visualizations and strategic insights for stakeholder decision-making Prepare detailed project status reports, forecasts, and performance dashboards for project managers and senior stakeholders Manage project budgets, track expenditures, and identify cost-saving opportunities while maintaining robust financial controls and audit compliance Conduct advanced schedule analysis, identify critical path activities, and recommend mitigation strategies for schedule risks and delays Perform comprehensive risk assessment and analysis to support proactive project management and informed strategic decision-making Collaborate with project managers, finance teams, and operational departments to ensure accurate data collection, validation, and reporting integrity across all control systems Ensure compliance with company policies, contractual requirements, and regulatory standards throughout project execution Utilize advanced project management software and business intelligence tools to automate reporting, enhance data accuracy, and drive operational efficiency Lead process improvement initiatives and implement innovative solutions to enhance project controls effectiveness and organizational capability Mentor and develop junior project controls staff, fostering knowledge sharing, capability building, and continuous improvement culture within the organization Establish and manage data governance protocols, system security standards, and access controls to ensure PMIS integrity, confidentiality, and regulatory compliance Develop and deliver comprehensive training programs and change management strategies to facilitate adoption of new project control systems, processes, and tools across the organization Oversee baseline management procedures, change control processes, and configuration management to maintain project documentation accuracy and historical data integrity<br><br>Qualifications<br><br>**Required Qualifications:**<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, Project Management, or related technical field Minimum 10 years of professional experience in project management information systems (PMIS), project controls, or related field Proven expertise in PMIS implementation, configuration, administration, and system optimization Advanced proficiency with enterprise project management software platforms (Microsoft Project, Primavera P6, or equivalent PMIS solutions) Demonstrated experience designing and maintaining project dashboards, reporting systems, and data visualization frameworks Strong technical knowledge of database management, data architecture, and system integration principles Comprehensive understanding of project management processes, procedures, and industry best practices Solid knowledge of Earned Value Management (EVM) principles and PMIS-based EVM calculations Advanced Excel skills with ability to create complex models, automated reports, and data integration solutions Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent written and verbal communication skills with ability to present technical concepts to various stakeholder levels Proven ability to work independently and collaborate effectively with cross-functional teams Experience establishing data governance protocols, system security standards, and managing baseline and change control processes<br><br>**Preferred Qualifications:**<br><br>Project Management Professional (PMP) certification or equivalent credential Advanced proficiency with business intelligence and data visualization tools (Tableau, Power BI, or similar) Expertise with enterprise resource planning (ERP) systems integration (SAP, Oracle, or similar) Experience with PMIS customization, API development, or system workflow automation Experience working on large-scale projects in the Middle East region<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus Commercial Aircraft is looking for a <b>Machinist I</b> to join our team in Mobile, AL.</p><br><br><br><p>The candidate will work in the Machine Shop, set up and operate Computer Numeric Control (CNC) Production equipment as well as manual shop equipment (milling machines and lathes).</p><br><br><br><p><b>Meet the team:</b><br>The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b><br>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p>At Airbus, we support you to work, connect and collaborate more easily and accessibly.</p><br><br><br><p>Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</p><br><br><br><p><b>Your challenges:</b><br>Perform all aspects of machining to include setup and operation of equipment such as:</p><br><br><ul><li><p>3-axis and 5-axis CNC mills, lathes, routers, lasers and manual milling machine and manual Experience programming using CATIA or better required.</p><br><br></li><li><p>Ability to read and write g-code using CAM software and at the machine controller as</p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in</p><br><br></li><li><p>conjunction with written work</p><br><br></li><li><p>Code programs for new parts that come into the shop</p><br><br></li><li><p>Create instructions for the setups</p><br><br></li><li><p>Review CAD design blueprints</p><br><br></li></ul><br><p><b>Primary Responsibilities:&nbsp;</b></p><br><br><p><b>Manufacturing Parts: 45%&nbsp;</b></p><br><br><ul><li><p>Perform all aspects of machining to include setup and operation of equipment such as 3-axis and 5-axis CNC mills, lathes, routers, lasers as well as manual milling machine and manual experience programming using Catia or better.&nbsp;</p><br><br></li><li><p>Ability to read and write g-code using CAM software as the machine controller.&nbsp;</p><br><br></li><li><p>Produce quality products in a timely manner using specifications and documents in conjunction with written work.&nbsp;</p><br><br></li><li><p>Maintain a demanding level of quality working on Aerospace materials such as aluminum, titanium stainless steel, and other materials.&nbsp;</p><br><br></li><li><p>Be able to read and interpret blueprints, drawings and written work plans machining by studying work orders, blueprints, engineering plans, materials, specifications, orthographic drawings, reference planes, locations of surfaces, and machining parameters; interpreting geometric dimensions and tolerances (GD&amp;T).&nbsp;</p><br><br></li><li><p>Utilizes ISO compliant documentation and/or processes to determine dimensions and tolerance of finished workpiece, sequence of operations and setup.&nbsp;</p><br><br></li><li><p>Use of various measuring techniques used to validate conformance to requirements.&nbsp;</p><br><br></li><li><p>Knowledge of tooling, tool setting and offsetting, setting work offsets, and basic inspections.&nbsp;</p><br><br></li><li><p>Starts and observes machine operations to detect malfunctions or out-of-tolerance machining, and adjusts machine controls.</p><br><br></li><li><p>Verifies conformance of finished first article workpiece to specifications and conducts subsequent inspection of workpiece in accordance with the machine shop's statistical process control (SPC) inspection.&nbsp;</p><br><br></li><li><p>Use of hand deburr tools.&nbsp;</p><br><br></li><li><p>Confers with lead person, machine shop supervisor or others to resolve machining.&nbsp;</p><br><br></li><li><p>Adhere to all safety and security requirements.&nbsp;</p><br><br></li><li><p>Effective interfacing with Engineers and Quality Good written and verbal communication.&nbsp;</p><br><br></li></ul><br><p><b>CNC Programming: 30%&nbsp;</b></p><br><br><ul><li><p>Code programs for new parts that come into the shop.&nbsp;</p><br><br></li><li><p>Create and correct DXF and GNH files in Enroute or Gravostyle software systems.&nbsp;</p><br><br></li><li><p>Create instructions for the setups.&nbsp;</p><br><br></li><li><p>Review CAD design blueprints.&nbsp;</p><br><br></li><li><p>Establishes sequencing of cuts for each job.&nbsp;</p><br><br></li><li><p>Choose cutting tool to be used for each job.&nbsp;</p><br><br></li></ul><br><p><b>Sheet Metal Installation: 10%</b>&nbsp;</p><br><br><ul><li><p>Read detailed plans and diagrams and inspect and measure parts prior to assembly, making sure parts are free of defects.</p><br><br></li><li><p>Cut, grind, or trim parts to fit.&nbsp;</p><br><br></li><li><p>Follow Engineering instructions and company.&nbsp;</p><br><br></li><li><p>Make adjustments or replace parts when.&nbsp;</p><br><br></li><li><p>Assist in the development of patterns or templates to simplify manufacturing processes and to assure proper.</p><br><br></li><li><p>Cut, file, drill and ream metal, plastic, and rubber sections.</p><br><br></li></ul><br><p><b>Additional Responsibilities:&nbsp;</b></p><br><br><p><b>Other duties as assigned: 15%&nbsp;</b></p><br><br><ul><li><p>SAP, Time charging, manage Personal Time Bank (PTB) and Vacation (VAC) time.&nbsp;</p><br><br></li><li><p>Part mark bag and tag, complete work order.&nbsp;</p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><p><b>Qualified Experience / Skills / Training:&nbsp;</b></p><br><br><br><p><b>Education:&nbsp;</b></p><br><br><ul><li><p>High School diploma or equivalent&nbsp;</p><br><br></li><li><p>Trade School Certification&nbsp;</p><br><br></li></ul><br><p><b>Experience:&nbsp;</b></p><br><br><ul><li><p>Two (2) - Five (5)+ Years of working in a Machine/Fab Shop</p><br><br></li><li><p>Two (2) - Five (5)+ Years of experience in Aerospace (or related/transferrable field)</p><br><br></li></ul><br><p><b>Knowledge, Skills, Demonstrated Capabilities:&nbsp;</b></p><br><br><ul><li><p>Must be able to write code for CNC programming (create and correct DXF and GNH files) from drawings.</p><br><br></li><li><p>Knowledge of blueprint drawing tolerance.&nbsp;</p><br><br></li><li><p>Basic computer skills.&nbsp;</p><br><br></li><li><p>Able to read and interpret blueprints, drawings, and written work.&nbsp;</p><br><br></li><li><p>Effective interfacing with Engineers and Quality.&nbsp;</p><br><br></li><li><p>Use of hand deburr tools.&nbsp;</p><br><br></li><li><p>Aviation sheet metal work experience.&nbsp;</p><br><br></li></ul><br><p><b>Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):&nbsp;</b></p><br><br><ul><li><p>Effective verbal and written communication&nbsp;</p><br><br></li></ul><br><p><b>Technical Systems Proficiency:&nbsp;</b></p><br><br><ul><li><p>Intermediate computer skills including use of AutoCAD, EnRoute, Gravostyle, word, excel.&nbsp;</p><br><br></li></ul><br><p><b>Travel Required:&nbsp;</b></p><br><br><ul><li><p>Less than 10% Domestic and International travel&nbsp;</p><br><br></li></ul><br><p><b>Eligibility:&nbsp;</b></p><br><br><ul><li><p>Eligible for employment in the US without current or future need for visa sponsorship.</p><br><br></li></ul><br><p><b>Physical Requirements:&nbsp;</b></p><br><br><ul><li><p>Onsite or remote: 100% onsite</p><br><br></li><li><p>Vision: Adequate to enter and read material on computer screens or controls on machines, lathes, etc. Able to identify individuals to initiate greetings, giving of directions, and other business interactions.</p><br><br></li><li><p>Hearing: Able to hear sufficiently to engage in conversation in office Able to hear safety alerts and warning signals.&nbsp;</p><br><br></li><li><p>Speaking: Able to engage in conversations in person and via electronic means and deliver information to groups of varying sizes with or without amplification.&nbsp;</p><br><br></li><li><p>Equipment Operation: Able to operate a personal computer, telephone, copier, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors.</p><br><br></li><li><p>Carrying: Able to occasionally carry up to 20lbs/9kg while engaging in training, addressing production issues, or as part of continuous improvement projects.</p><br><br></li><li><p>Lifting: Able to occasionally lift up to 50lbs/23kg.&nbsp;</p><br><br></li><li><p>Pushing/Pulling: Able to push/pull items in office areas and on the shop&nbsp;floor.</p><br><br></li><li><p>Sitting: Able to sit for extended periods of time at the computer and in&nbsp;meetings.</p><br><br></li><li><p>Squatting/Kneeling: Able to occasionally squat or kneel to retrieve or replace items shelved on bottom shelves.</p><br><br></li><li><p>Standing: Able to stand for extended periods of time while delivering information.&nbsp;</p><br><br></li><li><p>Travel/Mobility: Able to travel overseas and domestically sometimes for extended periods of time.</p><br><br></li><li><p>Walking: Able to walk through office and production areas, around flight line and airstrips, and sometimes on uneven indoor or outdoor surfaces.</p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Machine Operator &lt;JF-MA-MO&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b>As part of the X-Plant Department Leadership team, the incumbent will assist in coordinating all activities related to the X-Plant M.E team functions within their designated X-Plant MFT business area. The X-Plant M.E Supervisor ensures that actions are launched in a timely orderly way, to support the dedicated X-Plant MFT and X-Plant Operations Leader Manager ( technical analysis, part ordering, Work Order creation, OSW analysis). Identifies critical points, launches actions and proactively follows until task closure. Provide input and manage/lead the X-Plant M.E Team including operational priorities and deliverables according to the FAL &amp; Flightline milestones. Ensure that team members are competent and have the required skill set proficiency. Establishes and maintains effective communication with the X-Plant MFT, X-Plant Leadership and wider FAL teams.&nbsp;</b></p><br><br><br><br><p><b>Meet the team:</b></p><br><br><p>The team at the Airbus U.S. Manufacturing facilities assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</p><br><br><br><p><b>Your working environment:</b></p><br><br><p>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</p><br><br><br><p><b><u>How we care for you</u></b><b>:</b></p><br><br><ul><li><p>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</p><br><br></li><li><p>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</p><br><br></li><li><p>Health &amp; Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</p><br><br></li><li><p>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility</p><br><br></li></ul><br><p><b>​Your challenges:</b></p><br><br><ul><li><p><span>Leads up to 10 white collar manufacturing engineers&nbsp;</span></p><br><br></li><li><p><span>Manage and Lead QSR’s, complex rework/repairs, and working parties by building and executing a plan with the nominated MFT (Production, engineering, quality, method, etc.)&nbsp;</span></p><br><br></li><li><p><span>Ensure effective coordination and planning is taking place during working party preparation.. Coach and train on best practices for working party preparation.&nbsp;</span></p><br><br></li><li><p><span>Ensure MFT is effectively implementing the late changes including work order preparation and logistics.&nbsp;</span></p><br><br></li><li><p><span>Attend management level meetings to give proper technical knowledge/guidance and advise planning updates</span></p><br><br></li><li><p><span>Lead daily SQCDP routine and daily points prioritization with the Manufacturing Engineering team</span></p><br><br></li><li><p><span>Work in a dynamic and proactive Multi Functional Team (MFT) involving X-Plant Manufacturing Engineering, production, Quality and Logistics functions, where you will drive to put forward optimal solutions for all X-Plant related Outstanding Work Items being managed in the assigned business area&nbsp;</span></p><br><br></li><li><p><span>Provide/Ensure Technical Leadership within the X-Plant MFT and coordination with engineering functions locally and globally</span></p><br><br></li><li><p><span>Liaise with Plants, suppliers and procurement to organize OSW items within your assigned Business Unit&nbsp;</span></p><br><br></li><li><p><span>Lead and supervise the Manufacturing Engineers within your team- determine operational priorities, daily targets, goals and objectives in line with X-Plant Dept. and FAL targets</span></p><br><br></li><li><p><span>Responsible for planning, organizing, supervising and providing context to your direct reports</span></p><br><br></li><li><p><span>Coordinate the manufacturing engineering support for the integrated product development teams reporting to Head of X-Plant M.E</span></p><br><br></li><li><p><span>Ensure M.E function targets, daily performance review and feedback are effectively completed within your assigned M.E team</span></p><br><br></li><li><p><span>Ensure X-Plant planning and reporting tools such as the Dynamic PPC application, Tandem and Aircraft progress are concurrent and implemented within your team</span></p><br><br></li><li><p><span>Provide input- lead the processes between the departments and the external stakeholders and provide an excellent service to the customers </span></p><br><br></li><li><p><span>Manage and develop a talented engaged team</span></p><br><br></li><li><p><span>Coach, lead and motivate your team- provide Technical leadership and guidance to wider MFT</span></p><br><br></li><li><p><span>Plan and implement the introduction of changes- Aircraft, process and ways of working</span></p><br><br></li><li><p><span>Define with your team manufacturing and assembly strategies for X-Plant OSW within your business area</span></p><br><br></li><li><p><span>Provide on Quality and on Time work instructions to the X-Plant Operations Team</span></p><br><br></li><li><p><span>Work as part of an integrated team to ensure Business Unit have visibility on status of critical items in the area</span></p><br><br></li><li><p><span>Optimize and implement processes/ways of working to improve the overall department and business</span></p><br><br></li><li><p><span>Master the aircraft manufacturing techniques, the industrial processes, industrial planning, organization around the product and the associated procedures</span></p><br><br></li><li><p><span>Prevention and elimination of disturbances in the manufacturing process and monitoring the interfaces between the FAL and Suppliers</span></p><br><br></li><li><p><span>Actively lead and contribute to QPS routines within related business units- contribute to elimination/resolution of repetitive NC’s within the FAL</span></p><br><br></li><li><p><span>Manage and integrated the activities performed in FAL by Airbus Plants &amp; Suppliers</span></p><br><br></li><li><p><span>Ensure consistency of operations and products in the SA Program by regular exchange of best practice between other Airbus FALs and plants- HABIT Reviews preparation, participation, implementation and feedback</span></p><br><br></li><li><p><span>Interview &amp; hire the best people for jobs, lead and coach the team and develop their skills. High flexibility and “multiple skill” requirements for the workforce and the management due to the small team during start-up</span></p><br><br></li><li><p><span>Preserve a high standard of technical knowledge among the workforce in a context of mobility, turn-over and integration of new Manufacturing Engineers, Quality and Operations</span></p><br><br></li><li><p><span>Ensure fulfillment of legal and airworthiness requirements to ensure Operation, such as demonstration of compliance for the maintenance of the POA</span></p><br><br></li><li><p><span>Contribute to enhancing the corporate image by ensuring the FAL environment standard is high and continuously improved</span></p><br><br></li><li><p><span>Other duties as assigned</span></p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p><b><span>Required: </span></b><span>A Bachelor's Degree in Industrial, Mechanical or Aerospace Engineering or similar and/or combination of education and experience.&nbsp;</span></p><br><br></li></ul><ul><li><p><b><span>Required:</span></b><span>Minimum 6 years of Manufacturing Engineering experience within Airbus, or an equivalent combination of education and experience</span></p><br><br></li><li><p><b><span>Preferred: </span></b><span>Demonstrated experience in managing and leading</span></p><br><br></li><li><p><b><span>Required: </span></b><span>Manufacturing Engineering experience and strong skill set</span></p><br><br></li><li><p><b><span>Required: </span></b><span>Experience in working with internal &amp; external partners, suppliers and plants</span></p><br><br></li><li><p><b><span>Preferred: </span></b><span>X-Plant and/or Plant experience</span></p><br><br></li><li><p><span>High degree of flexibility and initiative</span></p><br><br></li><li><p><span>Proven ability to coordinate several projects and tasks simultaneously</span></p><br><br></li><li><p><span>Strong knowledge of the Airbus worksharing structure, specifically the A320 Program</span></p><br><br></li></ul><br><p><b><b>Travel Required:&nbsp;</b></b></p><br><br><ul><li><p><span>10% Domestic and International</span></p><br><br></li></ul><br><p><b><b>Citizenship:&nbsp;</b></b></p><br><br><ul><li><p><span>Authorized to work in the US</span></p><br><br></li></ul><br><p><b><b>Clearance:</b></b></p><br><br><ul><li><p><span>None</span></p><br><br></li></ul><br><p><b><b>Knowledge, Skills, Demonstrated Capabilities:</b></b></p><br><br><ul><li><p><b><span>Required:</span></b></p><br><br><ul><li><p><span>Possess the motivation to learn.&nbsp;</span></p><br><br></li><li><p><span>Able to read and interpret 2D engineering drawings and technical standards.</span></p><br><br></li><li><p><span>Knowledge of the principles, practices, methods and tools used in manufacturing engineering.</span></p><br><br></li><li><p><span>Knowledge of rules for aircraft design and manufacturing.</span></p><br><br></li><li><p><span>Ability to work in a team environment, cross-functional team environment, as well as independently and with customers and channels.&nbsp;</span></p><br><br></li></ul></li></ul><br><p><b><b>Communication Skills:&nbsp;</b></b></p><br><br><ul><li><p><span>Have the ability to establish and maintain a good relationship with all internal customers.</span></p><br><br></li><li><p><span>Have the ability to work in an international team.</span></p><br><br></li><li><p><span>Must possess excellent communication and presentation skills, both verbal and written.</span></p><br><br></li><li><p><span>Must be able to present clear and concise briefings and reports to customers and executives&nbsp;</span></p><br><br></li></ul><br><p><b><b>Technical Systems Proficiency:</b></b></p><br><br><ul><li><p><b><span>Required:</span></b></p><br><br></li></ul><ul><li><p><span>Knowledge of Airbus processes and methods.</span></p><br><br></li><li><p><span>Google Suite (Google Mail, Docs, and Sheets)</span></p><br><br></li><li><p><span>Airbus IT-Tools (AIRINA, TAKSY, ECM, eQLB, ALB).</span></p><br><br></li><li><p><span>Knowledge of common applications such as SAP.</span></p><br><br></li></ul><br><p><b><b>Complexity of the Role:</b></b></p><br><br><ul><li><p><span>This role makes numerous independent decisions for the X-Plant Manufacturing Engineering team. Leading a team of 10+ Manufacturing Engineers.</span></p><br><br></li></ul><br><p><b><b>Level of Decision Making:</b></b></p><br><br><ul><li><p><span>Manufacturing Engineering decisions that drive the critical aircraft non-conformities forward to a timely solution with minimal insight</span></p><br><br></li></ul><br><p><b><b>Organizational information:</b></b></p><br><br><ul><li><p><span>This position will be within the X-Plant Department reporting to the Manager, X-Plant Manufacturing Engineering</span></p><br><br></li></ul><br><p><b><b>Direct Reports:&nbsp;</b></b></p><br><br><p><b><span>Is this a people manager?</span></b><i>Yes</i></p><br><br><br><p><b><b>Job Dimensions:&nbsp;</b></b></p><br><br><ul><li><p><span>Ability to build and maintain strong relationships with all internal and external customers&nbsp;</span></p><br><br></li><li><p><span>Ability to work in an international team of people with different cultural backgrounds&nbsp;</span></p><br><br></li><li><p><span>High degree of work related flexibility and initiative&nbsp;</span></p><br><br></li><li><p><span>Strong leadership skills</span></p><br><br></li></ul><br><p><b><b>Nature of Contacts:&nbsp;</b></b></p><br><br><ul><li><p><span>Regular coordination with internal &amp; external suppliers globally</span></p><br><br></li><li><p><span>Communication &amp; Planning with multifunctional teams across the organization</span></p><br><br></li><li><p><span>Primary internal audience - Manufacturing Engineering, Production, Quality &amp; Logistics&nbsp;</span></p><br><br></li></ul><br><p><b><b>Physical Requirements:&nbsp;</b></b></p><br><br><ul><li><p><span><b>Onsite or remote:</b> Onsite 100% of the time&nbsp;</span></p><br><br></li><li><p><span><b>Vision:</b> able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings on a daily basis</span></p><br><br></li><li><p><span><b>Hearing:</b> able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms on a daily basis</span></p><br><br></li><li><p><span><b>Speaking:&nbsp;</b> able to speak in conversations and meetings, deliver information and participate in communications on a daily basis</span></p><br><br></li><li><p><span><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): </b>able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts on a daily basis</span></p><br><br></li><li><p><span><b>Carrying:</b> able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs on a daily basis</span></p><br><br></li><li><p><span><b>Lifting:</b> able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs irregularly&nbsp;</span></p><br><br></li><li><p><span><b>Pushing / Pulling: </b>able to push and pull small office furniture and some equipment and tools irregularly&nbsp;</span></p><br><br></li><li><p><span><b>Sitting:</b> able to sit for long periods of time in meetings, working on computer on a daily basis</span></p><br><br></li><li><p><span><b>Squatting / Kneeling:</b> able to squat or kneel to retrieve or replace items stored on low shelving irregularly&nbsp;</span></p><br><br></li><li><p><span><b>Standing: </b>able to stand for discussions in offices or on production floor on a daily basis</span></p><br><br></li><li><p><span><b>Travel:&nbsp;</b> able to travel independently and at short notice 10% of the time</span></p><br><br></li></ul><ul><li><p><span><b>Walking (include routine walking such as to a shared printer to retrieve documents):</b> able to walk through office and production areas including uneven surfaces on a daily basis</span></p><br><br></li><li><p><span><b>Personal Protective Equipment required:</b> Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site</span></p><br><br></li><li><p><span><b>Administrative position only PPE required:</b> Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.</span></p><br><br></li></ul><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Leadership &lt;JF-FA-EM&gt;<p>------</p><br><br>Job Posting End Date: 07.17.2026<p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role purpose<p>Elicit, analyze, document, validate, and trace business requirements for ServiceNow GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned ServiceNow consultant or architect, not this role.</p><br>Key responsibilities<p>·&nbsp;&nbsp;&nbsp; Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions.</p><br><p>·&nbsp;&nbsp;&nbsp; Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria.</p><br><p>·&nbsp;&nbsp;&nbsp; Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices.</p><br><p>·&nbsp;&nbsp;&nbsp; Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions.</p><br><p>·&nbsp;&nbsp;&nbsp; Work with ServiceNow consultants and architects to validate feasibility without prematurely prescribing technical solutions.</p><br><p>·&nbsp;&nbsp;&nbsp; Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance.</p><br><p>·&nbsp;&nbsp;&nbsp; Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off.</p><br><p>·&nbsp;&nbsp;&nbsp; Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule.</p><br><p>·&nbsp;&nbsp;&nbsp; Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>·&nbsp;&nbsp;&nbsp; Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>·&nbsp;&nbsp;&nbsp; Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals.</p><br>Mandatory experience and knowledge<p>·&nbsp;&nbsp;&nbsp; At least 5 years of business-analysis experience, including at least 2 years on ServiceNow implementation projects.</p><br><p>·&nbsp;&nbsp;&nbsp; Previous ServiceNow implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability.</p><br><p>·&nbsp;&nbsp;&nbsp; Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases.</p><br><p>·&nbsp;&nbsp;&nbsp; Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders.</p><br><p>·&nbsp;&nbsp;&nbsp; Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories.</p><br><p>·&nbsp;&nbsp;&nbsp; Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues.</p><br>Preferred experience<p>·&nbsp;&nbsp;&nbsp; Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable.</p><br><p>·&nbsp;&nbsp;&nbsp; Knowledge of BPMN, BABOK, agile delivery, ServiceNow implementation methodology, and regulated-enterprise governance.</p><br><p>·&nbsp;&nbsp;&nbsp; Experience with requirements tools such as Jira, Azure DevOps, ServiceNow Agile Development, Confluence, or equivalent.</p><br><p>·&nbsp;&nbsp;&nbsp; Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>·&nbsp;&nbsp;&nbsp; Required: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline.</p><br><p>·&nbsp;&nbsp;&nbsp; Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level.</p><br><p>·&nbsp;&nbsp;&nbsp; Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>·&nbsp;&nbsp;&nbsp; Preferred: CIS-RC, CIS-SPM, or relevant ServiceNow implementation micro-certifications/accreditations.</p><br><p>·&nbsp;&nbsp;&nbsp; Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery.</p><br>Core competencies<p>Requirements elicitation and analysis</p><br><p>Process modelling and documentation</p><br><p>Facilitation and stakeholder alignment</p><br><p>Traceability and scope control</p><br><p>UAT design and defect clarification</p><br><p>Clear professional writing</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>