Medical Representative Jobs - Riyadh Saudi
4500 Jobs Found
<p>Manage And Process The Companys Government-Related Transactions While Ensuring Compliance With Applicable Regulations And Timely Completion Of All Governmental Procedures.</p><p>Receive And Preparespecimens According To Approved Procedures. Perform Routine Laboratory Tests Under The Supervision Of Laboratory Specialists. Operate Clean And Maintain Laboratory Equipment. Apply Quality Control (Qc) And Biosafety Procedures. Record And Maintain Accurate Test Results In The Laboratory Information System (Lis). Maintain Laboratory Cleanliness And Ensure The Availability Of Laboratory Supplies. Comply With Laboratory Policies Procedures And Regulatory Requirements.</p><p>Proficiency In Qiwa Muqeem Absher Business And Gosi Platforms. Strong Organizational And Time Management Skills. Excellent Communication And Coordination Skills. Proficiency In Microsoft Office. Ability To Work Under Pressure And Meet Deadlines.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Or Bachelors Degree In Medical Laboratory Technology Or A Related Field. Valid Scfhs Registration. Previous Laboratory Experience Is Preferred.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Company Home Mean for Medical Services is looking for Customer Service Representatives to be part of our distinguished team in Riyadh.</b></p><p><b>Responsibilities:</b></p><p><b>Receive incoming calls and respond to customer inquiries in a professional and courteous manner.</b></p><p><b>Provide support and assistance to customers regarding the products or services we offer.</b></p><p><b>Document customer feedback and complaints and coordinate with relevant departments to ensure resolution.</b></p><p><b>Build positive relationships with customers and ensure the highest levels of satisfaction.</b></p><p><b>Benefits:</b></p><p><b>Competitive base salary + performance-based bonuses.</b></p><p><b>A comfortable and supportive female work environment ensuring privacy.</b></p><p><b>Comprehensive training before starting work.</b></p><p><b>Opportunities for professional development and career advancement.</b></p><p><b>Job Details:</b></p><p><b>Location: Riyadh / Al Narjis District</b></p><p><b>Working Hours: Shift system, either morning or evening.</b></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Qualifications:</b></p><p><b>This position is exclusively for females. Saudi nationals only.</b></p><p><b>Previous experience in a call center or customer service in the healthcare sector.</b></p><p><b>Excellent communication skills and a strong ability to persuade and converse effectively.</b></p><p><b>Proficiency in using computers and Microsoft Office applications.</b></p><p><b>Fluency in English is a plus.</b></p><p><b>Ability to adhere to deadlines and work under pressure.</b></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>To support our Surgical Innovations Business in Saudi Arabia, we are currently looking for a full-time, customer-oriented Sales Representative – Spine, with excellent communication skills and a natural ability to identify business opportunities. This is a great opportunity for a professional with strong relationship management skills and solid commercial experience within the medical device industry.<br>We offer you a position where you will present and sell Medtronic Spinal and Biologics products and services to current and potential clients within the assigned territory in Saudi Arabia. You will be responsible for meeting or exceeding established sales targets while representing the company in accordance with its policies and standards. The role requires maintaining awareness of local competitive conditions and promptly reporting relevant market insights to the District Manager. The main purpose of this role is to sell and support a range of Medtronic Spine products while driving clinical adoption and ensuring optimal product usage in hospitals and surgical centers.<p><b>Responsibilities may include the following (and other duties may be assigned):</b></p><br><ul><li>Achieving agreed targets focused on sales growth.</li><li>Making field sales calls, soliciting orders, and promoting assigned Medtronic Spinal and Biologics products.</li><li>Presenting, providing in-service training, and selling products and services to current and potential clients.</li><li>Supporting and advising physicians and clinical staff on the correct and safe use of Medtronic devices.</li><li>Leading clinical selling activities within the assigned territory.</li><li>Identifying sales prospects and contacting new and existing accounts as assigned.</li><li>Preparing action plans and scheduling activities to identify specific targets and project the number of contacts to be made.</li><li>Following up on new leads and referrals resulting from field activities.</li><li>Interacting with purchasing managers and hospital administrators to negotiate and establish broader sales contracts.</li><li>Monitoring local market trends and competitor activity and reporting insights to the District Manager.</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>High School Diploma or GED (Bachelor’s Degree preferred).</li><li>Minimum of 2 years of experience in the Spine business.</li><li>Ortho or Operating Room (O.R.) experience is advantageous.</li><li>1 year of Medtronic Neuroscience (Pain, Brain, or Spine) Clinical Specialist or Sales Representative I experience plus 2 years of prior clinical or medical sales experience is preferred.</li><li>Demonstrated track record in sales within the medical device or healthcare sector.</li><li>Ability to interact effectively with a wide range of people and personalities.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and time management skills with the ability to work independently.</li><li>Advanced presentation and negotiation skills.</li><li>Proficiency in Microsoft Office applications (Outlook, Word, Excel).</li><li>High motivation, enthusiastic attitude, and comfort with change and growth.</li></ul><p>This position offers the opportunity to play a key role in advancing surgical innovation and improving patient outcomes across Saudi Arabia while building strong, long-term partnerships within the healthcare community.<br> </p><br><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b> </span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind: </span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. </span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. </span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. </span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>. </p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Position Overview</p><p><br></p><p>We are seeking a field-based Clinical Sales Representative to serve as the primary commercial and clinical support resource for Jenscare Structural Heart Interventional Product Portfolio within the assigned territory. This individual will be responsible for driving therapy adoption, supporting case coverage, and building clinical confidence among interventional cardiologists, echocardiologists, and cath lab teams. The ideal candidate combines sales acumen with hands-on clinical expertise in structural heart or interventional cardiology, capable of functioning credibly in the cath lab while executing territory business plans.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>1. Clinical & Procedural Support (Approx. 60%)</p><p><br></p><p>· Provide on-site, real-time clinical support during product implant procedures, including device preparation, imaging guidance coordination, and troubleshooting.</p><p>· Educate physicians, fellows, and cath lab staff on device handling, implantation techniques, and procedural workflow (transjugular approach, anchoring strategy, multi-angle delivery system adjustments).</p><p>· Support patient screening and anatomical evaluation in collaboration with heart teams, including CT-based planning and 2D/3D TEE interpretation where applicable.</p><p>· Document procedural observations for regulatory compliance, quality assurance, and continuous improvement.</p><p>· Serve as a clinical liaison between the company and site investigators, research coordinators, and hospital administration.</p><p><br></p><p>2. Sales & Territory Development (Approx. 40%)</p><p><br></p><p>· Execute a territory business plan to drive product adoption and achieve commercial objectives.</p><p>· Identify and prioritize new account opportunities and expand utilization within existing sites, in collaboration with the Country Manager.</p><p>· Support market development activities, including educational events, proctorship programs, and conference presence.</p><p>· Monitor competitive landscape and provide market intelligence to internal stakeholders.</p><p>· Manage inventory, case scheduling, and administrative reporting as required.</p><p><br></p><p>Qualifications:</p><p><br></p><p>1. Required</p><p><br></p><p>· Bachelor‘s degree in a relevant field (life sciences, biomedical engineering, nursing, or equivalent).</p><p>· Minimum 3 years of medical device experience in structural heart, interventional cardiology, or cardiac surgery, with a combination of clinical and sales responsibilities.</p><p>· Hands-on experience supporting transcatheter structural heart procedures (TAVI, TEER, or TTVR preferred).</p><p>· Strong understanding of cardiac anatomy, valvular heart disease, and intraprocedural imaging (2D/3D TEE, fluoroscopy, CT planning).</p><p>· Willingness to travel up to 75% within territory, including overnight and occasional international travel.</p><p>· Valid driver‘s license and clean driving record.</p><p><br></p><p>2. Preferred</p><p>· Experience with TTVR or tricuspid therapies specifically.</p><p>· Prior experience in clinical trial support within a medical device company.</p><p>· Fluency in local language(s) and English.</p><p><br></p><p>Competencies:</p><p><br></p><p>· Clinical credibility: Able to earn trust from interventional cardiologists and cath lab teams through deep procedural knowledge.</p><p>· Commercial drive: Demonstrates ownership of territory performance and proactively identifies growth opportunities.</p><p>· Adaptability: Comfortable in a fast-paced, evolving regulatory and commercial landscape.</p><p>· Collaboration: Works effectively with cross-functional teams (R&D, regulatory, marketing, clinical affairs).</p><p>· Integrity: Adheres to the highest ethical standards in all interactions with healthcare professionals and patients.</p>
<p>This role is at the heart of Cigna s claims processing operation in the Middle East. Claims are received from both members and providers, and the position holder will be required to organize and track workflow daily to facilitate the consistent attainment of turnaround times and other critical success factors for Claims. The position holder will also be expected to respond to queries regarding claims and coming from multiple in-house and external sources; thereby freeing the Cigna Claims Team to focus exclusively upon attaining daily targets. The role will be required to be organized and efficient and accurate with strong interpersonal skills, and preferably an appreciation of medical terms. Responsibilities Take receipt of submitted claim batches from providers, and individual claims direct from members. Log and file claims received for tracking and planning and processing purposes. Scanning and imaging of hard-copy claims received. Operations planning; compiling processing schedules for the Claims Team. Assemble processing batches and assign to team members. Accepting finalized claims; updating status in systems and trackers as required. Reach out to providers and members; source additional information as needed to finalize claims. Resolve inbound queries from providers and members; maximize first time contact resolution. Regular claims status reporting, as specified.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 years experience performing a similar role; combining administration and stakeholder contact.</li><li>Experience of working for an international company, preferred but not essential.</li><li>Previous claims or insurance experience preferred but not essential.</li><li>Broad awareness of medical terminology, advantageous.</li><li>Excellent organizational skills, capable of following and contributing to agreed procedure.</li><li>Strong administration awareness and experience, essential.</li><li>Strong skills in Microsoft Office applications, essential.</li><li>First class written and verbal communication skills, essential.</li><li>Ability to communicate across a diverse population, essential.</li><li>Capable of working independently, or as part of a team.</li><li>Good time management: ability to work to tight deadlines.</li><li>Flexible and adaptable approach, sometimes working in a fast-paced environment.</li><li>Passion for achieving agreed objectives.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose:</b></p><br><br><p>The Health Representative is responsible for maximizing the awareness and market share of Hospital Category products through the different sales & promotion activities within Eastern Zone.</p><br><br><p><b>Key Accountabilities:</b></p><br><br><ul><li>Visiting physicians to help them manage their patient’s disease using Pfizer products.</li><li>Distribute knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.</li><li>Follow-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products. </li><li>Providing approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects.</li><li>Enlisting Pfizer products in the formulary of institutions </li><li>Providing feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure</li><li>Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs.</li><li>Follow up of stock, consumption and ordering process specially in government sector and institutions.</li><li>Involved in Pfizer community awareness programs.</li><li>Attending seminars and participate in setting up sales demonstration and exhibition.</li><li>Organizing AV activities in his area. Initiate & Participate in the nomination & selection of the local speakers in his/her territory.</li><li> Reporting visits and other activities using MI. Attending regular sales meetings with SM, general meetings, and cycle meetings</li><li>Preparing short term POA restricted to his area and products.</li><li>Presenting reports according to SM recommendations and market needs</li><li>Update his customer list according to the targeting process by understanding customer’s segmentations and customer insights.</li><li>Understand customer disease management needs Maintain and Create new advocates by aligning to customer’s priorities/needs.</li><li>Stand accountable for all customers e-mails, phone calls related to business.</li><li>Execute the activities (international, regional and local conferences, workshops) done by the marketing, medical department to engage his customers.</li><li>Monthly report for sales, activities, market feedback, threats, opportunities</li><li>Participating in setting the engagement POA and play important role in its execution.</li><li>Play important role in engaging his customers via real bold partnership programs.</li><li>Explore more business opportunities and expand the scope of his/her reach.</li></ul><br><p><b>Level of Responsibilities:</b></p><br><br><ul><li>Tasks are performed under the general direction of the Sales Manager; however, the incumbent is fully responsible for the business and financial results of his geographical territory.</li><li>Responsible for Budget achievement including % Gr, % MS, EV (IMS Parameters) for his area.</li></ul><br><p><b>Position Relationships: </b></p><br><br><ul><li>Similar position holders across the country.</li><li>Supportive department (BT, Medical, Marketing, Finance, HR)</li><li>Customers Administration Departments (Stores, Purchasing and Finance)</li><li>Opinion Leaders and Field Experts</li><li>Service Providers and Competitors</li></ul><br><p><b>Job Specific Technical/Functional/Professional Competencies:</b></p><br><br><ul><li>Medical or Pharmaceutical Education Background Good English communication.</li><li>Effective Selling skills Strong written and oral communication skills</li><li>Good computer skills</li><li>Effective interpersonal and team building skills good persuasive and negotiation skills.</li></ul><br><p><b><u>Other competencies:</u></b></p><br><br><ul><li>Change Agile</li><li>Acts Decisively</li><li>Peer relationship</li><li>Seizes Accountability</li><li>Commits to one Pfizer</li><li>Grows Self</li></ul><br><br> <br> <br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Sales<br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><br></p><p>ROLE SUMMARY This position is primarily responsible for positively influencing customers prescribing behavior to achieve sales targets, develop territory and build strong customer relationships with the objective of maximizing sales volume and market share of designated products in a given territory in compliance with AZ CO.</p><p>What you ll do</p><ul><li>Engage primary care healthcare professionals in dialogue about approved indications and product efficacy/safety profiles to support on-label prescribing for appropriate patients.</li><li>Work with Sales Manager to develop a local strategy and business plan to meet or exceed sales and call execution goals in the territory</li><li>Drive sales performance and ensure sales forecasts and assigned budgets to meet or exceed therapeutic and territory expectations</li><li>Develop and maintain in-depth knowledge of the market, demographic, and manage market information relative to assigned sales territory</li><li>Comply with all regulations regarding interactions with healthcare professionals, distribution of samples, etc.</li><li>Ensure excellent medical knowledge and promotional skills related to his/her disease area and product</li></ul><p>Only applications in KSA will be considered.</p><p>Why AstraZeneca?</p><p>At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We re on an exciting journey to pioneer the future of healthcare</p><p><strong>Desired Candidate Profile</strong></p><p>Essential for the role AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be.</p><p>Essential Capabilities:</p><ul><li>Saudi National.</li><li>Bachelor s degree in pharmaceutical science or any similar medical field.</li><li>Minimum 2 years of pharmaceutical sales experience</li><li>Fluency in English.</li><li>Strong interpersonal and communication skills.</li><li>Strong work ethics and cross-function teamwork</li><li>Comprehensive understanding of the commercial pharmaceutical marketplace and strong business acumen.</li><li>Outstanding selling skills and influencing skills.</li><li>Planning and organization skills.</li></ul><p>Desirable Capabilities:</p><ul><li>Previous experience in the pharmaceutical or healthcare industry</li><li>Evidence of leadership skills.</li><li>Business communication and problem-solving skills.</li><li>Expertise in using Microsoft Excel and Microsoft PowerPoint</li></ul><p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Job Description</p><br><br><br><p>We are committed to advancing medical practice through the appropriate implementation of our innovative medicines and vaccines, with a vision to become the most trusted, science‑driven, and patient‑committed Medical Affairs organization in the industry.</p><br><br><br><p>Vaccines & infectious diseases is one of our company’s key focus areas. To date, we have launched numerous innovative molecules and continue to expand in high unmet need disease areas. We are looking for a Medical Advisor for HIV team to join our Medical Affairs team in Saudi Arabia.</p><br><br><br><p><b>Major responsibilities:</b></p><br><br><br><p><u>Medical activities:</u></p><br><br><ul><li>Ensure regular scientific updating for cross-functional team.</li><li>Provide medical input including patient flow analysis to the assigned disease areas.</li><li>Proactively communicate the science behind our Company’s HIV portfolio to scientific leaders in terms of locally registered products & reactively respond to their queries on our Company’s pipeline.</li><li>Providing medical/scientific robust support with full collaboration with Policy & Access to facilitate formulary inclusions/reimbursement.</li><li>Construct & execute valuable scientific education activities to position our Company as a partner to the HIV scientific community.</li><li>Conduct input seeking activities (ex: Group Input Meetings) for proper understanding of local epidemiology & management patterns across indications, inline with our Company’s, local & international compliance guidelines/regulations.</li><li>Conducts medical training to the HIV Commercial, Market Access, Sales & Regulatory functions.</li><li>Ensures all HIV promotional & non promotional activities/programs in Saudi Arabia are executed in a compliant manner according to Company’s regulations/codes/SOPs in adherence with local & international compliance regulations/standards.</li></ul><br><p><u>Clinical Research, Local Data Generation and Pharmacovigilance:</u></p><br><br><ul><li>Supports clinical research & local data generation activities for global, regional & local studies</li><li>Identification of appropriate local sites / investigators for clinical research programs.</li><li>Ensures timely reporting of adverse events & assists local Pharmacovigilance team in assessment & completion of required data for optimal reporting.</li></ul><br><p><b>Qualifications & Requirements:</b></p><br><br><ul><li>Physician or pharmacist.</li><li>Preferable experience in Medical Affairs department.</li><li>Preferable experience in HIV therapy area.</li><li>Arabic & English Fluency.</li><li>Good utility of Microsoft Office (Word, PowerPoint & Excel).</li><li>Excellent Communication Skills & ability to engage with Scientific Leaders, Key Decision Makers in a confident high-level scientific rapport.</li></ul><br><br><p><b>Required Skills: </b></p><br><br>Adaptability, Collaboration, Cross-Functional Teamwork, Data Analysis, Healthcare Education, Infectious Disease, Medical Affairs, Medical Communications, Medical Knowledge, Medical Research, Microsoft Office, Pharmacovigilance<br><p><b>Preferred Skills: </b></p><br><br><br><p>Current Employees apply HERE</p><br><br><br><p>Current Contingent Workers apply HERE</p><br><br><br><p><b>Search Firm Representatives Please Read Carefully </b><br>Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. </p><br><br><br><p><b>Employee Status: </b></p><br><br>Regular<br><p><b>Relocation:</b></p><br><br><br><p><b>VISA Sponsorship:</b></p><br><br><br><p><b><span>Travel Requirements:</span></b></p><br><br><br><p><b>Flexible Work Arrangements:</b></p><br><br>Not Applicable<br><p><b>Shift:</b></p><br><br><br><p><b>Valid Driving License:</b></p><br><br><br><p><b>Hazardous Material(s):</b></p><br><br><br><p><b>Job Posting End Date:</b></p><br><br>08/7/2026<p><b><span>*A job posting is effective until 11:59:59PM on the day <u>BEFORE</u> the listed job posting end date. Please ensure you apply to a job posting no later than the day <u>BEFORE</u> the job posting end date. </span></b></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The Field Service Representative (FSR) provides conventional maintenance support for Terminal High Altitude Area Defense (THAAD) associated support equipment at designated locations within the Kingdom of Saudi Arabia. This position supports a level-of-effort (LOE), best-effort maintenance construct focused on sustaining operational readiness of tactical vehicles, generators, and material handling equipment. The FSR operates as an in-country resource assigned to a specific site and performs maintenance in accordance with applicable OEM Technical Manuals (TMs) and Technical Bulletins (TBs) under Foreign Military Sales (FMS) program requirements.</p><p><b>Responsibilities</b></p><ul><li>Perform preventive and corrective maintenance on assigned equipment in accordance with OEM technical guidance.</li><li>Maintain and repair:</li><ul><li>Heavy tactical wheeled vehicles (HEMTT family).</li><li>Trailers and battery support equipment.</li><li>Material Handling Equipment (MHE), including rough terrain and multi-directional forklifts</li><li>Power generation systems, including HDT DRASH generators and 5kW HEMTT-mounted generators (Kubota/Cummins variants).</li></ul><li>Conduct scheduled maintenance services (semi-annual and annual).</li><li>Execute diagnostics, troubleshooting, and fault isolation across mechanical, electrical, and hydraulic system.</li><li>Perform component-level repair and replacement (e.g., starters, alternators, fuel system components, belts, filters, and electrical assemblies).</li><li>Conduct inspections, testing, and adjustments to ensure equipment serviceability and operational readiness.</li><li>Utilize Technical Manuals (TMs) and maintenance documentation to ensure compliance with established standards.</li><li>Maintain accurate maintenance records and provide status updates as required.</li><li>Operate independently as the sole FSR at assigned location and coordinate maintenance priorities with supported units.</li><li>Support mission requirements through flexible work hours as needed to maintain equipment readiness.</li></ul><p>Qualifications</p><ul><li>Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or equivalent military/commercial certification.</li><li>8 – 15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.</li><li>Demonstrated experience with:</li><ul><li>Diesel engine maintenance and repair.</li><li>Powertrain systems (transmissions, differentials, transfer cases).</li><li>Hydraulic and electrical system troubleshooting.</li><li>Preventive Maintenance Checks and Services (PMCS).</li></ul><li>Ability to perform maintenance using OEM Technical Manuals and standard procedures.</li><li>Experience working independently in field or OCONUS environments.</li></ul><p>Preferred Qualifications:</p><ul><li>Prior experience supporting THAAD or similar defense systems.</li><li>Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience.</li><li>Familiarity with HEMTT platforms, MHE, and military support equipment.</li><li>Experience supporting programs in Saudi Arabia or similar operational environments.</li><li>Experience with generator maintenance and power generation systems.</li><li>Knowledge of air conditioning repair and maintenance principles.</li><li>Saudi Nationals preferred.</li></ul><p>Additional Requirements:</p><ul><li>Ability to meet medical, security, and deployment requirements for in-country assignment.</li><li>Ability to work in austere or remote environments with limited external support.</li><li>Must be capable of lifting, carrying, and operating maintenance equipment and tools as required.</li><li>Willingness to support extended hours based on mission requirements.</li></ul><p>Job ID 2PHONE_NUMBER2</p><p>Work Type On-Site</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Trained and qualified in accordance with 91B Wheeled Vehicle Mechanic or equivalent military/commercial certification.</li><li>8 – 15 years of relevant maintenance experience supporting tactical or commercial heavy equipment.</li><li>Demonstrated experience with:</li><ul><li>Diesel engine maintenance and repair.</li><li>Powertrain systems (transmissions, differentials, transfer cases).</li><li>Hydraulic and electrical system troubleshooting.</li><li>Preventive Maintenance Checks and Services (PMCS).</li></ul><li>Ability to perform maintenance using OEM Technical Manuals and standard procedures.</li><li>Experience working independently in field or OCONUS environments.</li><li>Prior experience supporting THAAD or similar defense systems.</li><li>Previous Field Service Representative (FSR) or Contractor Logistics Support (CLS) experience.</li><li>Familiarity with HEMTT platforms, MHE, and military support equipment.</li><li>Experience supporting programs in Saudi Arabia or similar operational environments.</li><li>Experience with generator maintenance and power generation systems.</li><li>Knowledge of air conditioning repair and maintenance principles.</li><li>Saudi Nationals preferred.</li><li>Ability to meet medical, security, and deployment requirements for in-country assignment.</li><li>Ability to work in austere or remote environments with limited external support.</li><li>Must be capable of lifting, carrying, and operating maintenance equipment and tools as required.</li><li>Willingness to support extended hours based on mission requirements.</li></ul>
<h3 >About Atheal Health and the Member Care Representative Role</h3>
<p >Atheal Health is a personal health intelligence platform built for Saudi Arabia and the GCC, combining comprehensive biomarker testing, deep medical expertise, and consumer-grade product design. We help individuals understand their health proactively. We are seeking a <strong >Member Care Representative</strong> to join our team in Riyadh, Saudi Arabia. This is a full-time position, requiring approximately 1 to 3 years of experience in a related member or customer-facing role.</p> <h3 >Role Purpose and Member Experience</h3>
<p >The Member Care Representative ensures that members receive clear, actionable information about their health journey. This role guides members through their entire experience, from initial onboarding to understanding results and acting on them. It involves proactive engagement to prevent confusion or delays, ensuring members comprehend their health data and next steps. This is a non-clinical role focused on the member experience, not medical advice.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Guide new members through sign-up, health profile completion, and booking their initial blood test, providing preparation instructions and support.</li>
<li >Manage daily member communications across WhatsApp, email, live chat, and social media, responding with precision and escalating clinical questions appropriately.</li>
<li >Ensure members understand their test results, facilitate bookings with clinicians when necessary, and follow up to confirm adherence to health plans.</li>
<li >Coordinate with lab partners to confirm bookings, track result delivery, and resolve any discrepancies before they impact the member.</li>
<li >Collect and analyze member feedback through surveys, NPS, testimonials, and referrals, then relay insights to product, content, and clinical teams.</li>
<li >Maintain accurate member progress and notes in CRM and internal dashboards, and create self-serve help articles for frequently asked questions.</li>
</ul> <h3 >Required Qualifications and Skills</h3>
<ul >
<li >Approximately 1 to 3 years of experience in member care, customer support, patient/clinic coordination, or a direct customer-facing role.</li>
<li >Proficiency in written Arabic and English, with the ability to communicate warmly and clearly.</li>
<li >Demonstrated organizational skills to manage multiple members at various stages simultaneously.</li>
<li >Experience using AI tools for drafting replies, summarizing conversations, and identifying common member inquiries.</li>
<li >Comfortable working remotely within a small team, with a strong sense of ownership and accountability.</li>
<li >Ability to handle sensitive member concerns with empathy; prior knowledge of lab work or biomarkers is not required as training will be provided.</li>
<li >No formal degree is required; emphasis is placed on interpersonal skills and task completion.</li>
</ul> <h3 >Desired Attributes for Success</h3>
<ul >
<li >Proactive approach to member engagement, including initiating follow-ups without being prompted.</li>
<li >Clear understanding of role boundaries, specifically knowing when to escalate health-related questions to a clinician rather than providing personal interpretations.</li>
<li >Commitment to timely responses, recognizing that promptness is integral to member care, especially when dealing with health-related inquiries.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Experience within health, clinics, telehealth, wellness, or lab workflow environments.</li>
<li >Previous experience supporting a founder, doctor, or customer-facing team directly.</li>
<li >Familiarity with CRM and lifecycle messaging platforms, WhatsApp Business, scheduling and video tools, and Google Workspace.</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Summary<p>Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.</p><br><br>Essential Responsibilities and Duties<br><p>1. Receives and greets patients, employees or visitors as they arrived in the clinic and provides information & directions.</p><br><br><p>2. Obtains necessary information, determines and directs the concerns of caller to appropriate areas.</p><br><br><p>3. Opens medical Records for new patients.</p><br><br><p>4. Reviews and responds to correspondence regarding eligibility for treatment.</p><br><br><p>5. Receives interviews and assists patients/families prior to submitting medical referrals paperwork and explains KFSH&RC Eligibility policy.</p><br><br><p>6. Performs all appointment Services and Admission functions.</p><br><br><p>7. Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies and other sources.</p><br><br><p>8. Registers and confirms patient’s visit using computer system, and takes necessary action for patient’s check-in.</p><br><br><p>9. Receives walk-in patients and takes necessary action for them.</p><br><br><p>10. Retrieves patient information from the system as necessary.</p><br><br><p>11. Verifies patient’s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.</p><br><br><p>12. Coordinates with other Hospital staff while booking appointment to make sure the patient’s appointments are close to each other, like X-ray or Endoscopy, etc.</p><br><br><p>13. Participates in the orientation of new employees as required.</p><br><br><p>14. Follows all Hospital related policies and procedures.</p><br><br><p>15. Participates in self and other’s education, training and development, as applicable.</p><br><br><p>16. Performs any other related duties as assigned.</p><br><br>Education<p>Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.</p><br><br>Experience Required<p>One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.</p><br><br>Other Requirements(Certificates)<p>Saudi National only.</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >Introduction to the Role</h3>
<p >Albawani is seeking a highly skilled <strong >Senior Medical Quality Control Specialist</strong> to join its dedicated team in Riyadh, Saudi Arabia. This critical full-time position is instrumental in upholding the integrity and quality of medical services by ensuring strict adherence to approved healthcare regulations, established medical quality standards, and internal operational policies. The specialist will be at the forefront of conducting thorough medical quality audits, proactively identifying areas of non-compliance, and driving the implementation of effective corrective and preventive actions to continuously enhance overall medical service quality and patient safety across the organization.</p> <h3 >Core Responsibilities</h3>
<ul >
<li >Monitor the compliance of medical services with applicable healthcare regulations, policies, and internal medical standards.</li>
<li >Conduct regular medical quality control audits and thorough reviews of medical documentation.</li>
<li >Identify non-compliance, deviations, and quality gaps, ensuring clear and accurate documentation of all findings.</li>
<li >Support the development and subsequent follow-up of corrective and preventive action plans.</li>
<li >Monitor the effective implementation of corrective actions and verify the closure of identified findings.</li>
<li >Maintain accurate and up-to-date medical quality control records and comprehensive audit documentation.</li>
<li >Review medical quality reports to ensure their completeness, accuracy, and adherence to regulatory compliance.</li>
<li >Support medical risk identification and assessment processes related to medical service delivery.</li>
<li >Review medical incidents and quality-related cases to identify underlying root causes.</li>
<li >Coordinate with internal departments to support consistent compliance with medical quality requirements.</li>
<li >Communicate medical quality standards and audit findings clearly and effectively to relevant stakeholders.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Proven experience in conducting medical quality audits and compliance reviews.</li>
<li >Strong understanding of medical documentation, medical service processes, and patient safety standards.</li>
<li >Experience in identifying non-compliance and supporting the implementation of corrective and preventive actions.</li>
</ul> <h3 >Experience Level</h3>
<p >Candidates should possess <strong >5 to 10 years</strong> of relevant professional experience in medical quality control or a related field.</p> <h3 >Work Type and Location</h3>
<p >This is a <strong >full-time</strong> position based in <strong >Riyadh, Saudi Arabia</strong>.</p> <h3 >Application Information</h3>
<p >Qualified candidates who meet the specified requirements are encouraged to submit their application. This role offers an opportunity to contribute significantly to medical quality assurance within a professional environment in Riyadh.</p>
<p>Working within the prescribed shifts; performs the activities related to medical reports of patients from all areas assuring the confidentiality of the records, and also clerical services as required. KEY RESPONSIBILITIES: 1.Coordinate the creation, collection, and organization of medical reports, including clinical summaries, diagnostic results, operative reports, discharge summaries, and other relevant patient documentation. 2. Ensure that all medical reports are accurately prepared and comply with hospital standards and regulations. 3. Review medical reports for completeness, accuracy, and consistency, ensuring that all required information is present and properly documented. 4. Collaborate with healthcare providers to rectify any discrepancies or errors in medical reports. 5. Monitor report formatting and ensure that medical reports meet the hospital's standards and regulatory requirements. 6. Ensure proper organization and maintenance of patient records, ensuring all medical documentation is filed in a timely manner and easily accessible. 7. Ensure that medical reports are linked to the correct patient records and that records are updated regularly. 8. Handle and process requests for medical records, ensuring that patient information is provided to authorized individuals or departments, in compliance with hospital privacy policies and healthcare regulations. 9. Maintain the confidentiality of patient medical reports and health information, adhering to hospital privacy policies, data protection laws, and healthcare regulations. 10. Ensure all patient records and medical reports are securely stored and only accessed by authorized personnel. 11. Ensure compliance with legal and regulatory requirements related to the handling of medical documents. 12. Assist in the preparation of reports related to medical records and documentation, such as audit reports, compliance reports, and statistical data for hospital management. 13. Track the progress of medical report preparation and submission to ensure that all reports are completed within designated timelines. 14. Monitor the efficiency and effectiveness of the medical reporting process, suggesting improvements when necessary.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Certification Requirements: A Bachelor's degree in Medical Records, or a related field is required. Necessary Knowledge and Experience: Minimum of 1-3 years of experience in similar role within a healthcare setting, preferably in a hospital. Experience with electronic health records (EHR) systems is essential. Skills: Knowledge in written and spoken Arabic and English. Computer literate. Attitude: Strong Work Ethic Dependability and Responsibility Possessing a Positive Attitude Adaptability Honesty and Integrity Motivated to Grow and Learn Strong Self-Confidence</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
MAIN REPONSIBILITIES / DUTIES<p>• The Snr. Medical Manager (SMM) reports directly to the Country Medical Director in KSA.</p><br><br><p>• As a customer-facing medical function, the Snr. Medical Manager, will have 50% of his time in the Field.</p><br><br><p>• The SMM is responsible for managing and developing MSL & MM in Vaccine therapy area</p><br><br><p>• The SMM Provide education on the clinical impact of Pfizer medicinal products to help inform customer decision-making and improve patient outcomes through the communication of real-world data and scientific evidence.</p><br><br><p>• Maintain a required level of knowledge in Vaccine therapy area /disease states and Pfizer medicines, providing therapeutic area/product information to both internal and external stakeholders as needed</p><br><br><p>• SMM is responsible for KOL management related to his/her own therapeutic specialty and is the medical partner for KOLs in his markets.</p><br><br><p>• SMM will be the internal and external ambassador of the key stakeholders within the market, (universities, Health Authorities, Academic institutes..) and other medical/healthcare associations, and will engage with them to understand their patient health priorities and identify opportunities that align with the strategic Medical objectives of Pfizer</p><br><br><p>• Plan and execute Medical strategies and engagement for the customers, compliantly coordinating with other Pfizer colleagues as needed to achieve Medical objectives.</p><br><br><p>• Utilize knowledge and skills to design and execute educational programs to create a level of scientific awareness about relevant disease areas. </p><br><br><p>• Share with internal cross functional colleagues, the medical insights from the customer, and identify opportunities for collaboration to improve patient care.</p><br><br><p>• Understand the priorities of Global and Regional Pfizer Medical Affairs in order to contribute to the local medical content strategy development and execute aligned Medical tactics</p><br><br><p>• Demonstrate expertise in communication across multiple channels, including, live and virtual presentations in small or large settings, written communication, or virtual conversations</p><br><br><p>• Respond to unsolicited requests from customers regarding scientific interpretation of clinical information</p><br><br><p>• Identify Disease area/Customers’ unmet Medical needs and exchange these gaps with the local stakeholders to feed the internal Medical and Marketing Strategies</p><br><br><p>• Provide the necessary medical support to Clinical Research, MI, Public Affairs and Regulatory departments.</p><br><br><p>• SMM is responsible of reviewing and approving grants based on merits and scientific content. </p><br><br><p>• Execute local research projects and contribute to the local and Regional publications based on the identified Medical gaps</p><br><br><p>• In collaboration with Global Medical Affairs colleagues, partner with local clinical research team in the identification of potential sites for Pfizer-sponsored clinical trials.</p><br><br><p>REQUIRED SKILL SET </p><br><br><p>Technical</p><br><br><p>• Medical background (pharmacist or MD) as applicable to the local country regulations</p><br><br><p>• More than 4 years’ experience in the medical affairs</p><br><br><p>• Demonstrate clinical and technical expertise: Experienced in interpreting scientific data, capabilities in medical writing and authorship</p><br><br><p>• Full awareness of pharmaceutical industry codes, policies, local regulations as well as FCPA </p><br><br><p>• Experience with regulatory, clinical research and pharmacovigilance </p><br><br><p>• Possess strong strategic, analytical, self-awareness, and interpersonal skills</p><br><br><p>• Ability to both provide and receive constructive feedback</p><br><br><p>• Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders and external customers that inspires alignment and partnership on a shared vision or strategy </p><br><br><p>• Diverse leadership experiences and capabilities including the ability to influence and collaborate with peers and create business impact</p><br><br><p>• Strong analytic skills including creativity and effectiveness in proactively identifying and addressing challenges</p><br><br><p>• Demonstrate excellent oral and written communication skills</p><br><br><p>• Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise</p><br><br><p>• Demonstrate a strong patient-centric, customer-focused approach with the utmost medical professionalism</p><br><br><p>• Demonstrate excellent interpersonal skills: ability to manage and handle conflict constructively.</p><br><br><p>• Demonstrate the ability to Work within a matrixed, multi-disciplinary team</p><br><br><p>• Well-organized with the ability to be flexible, prioritize multiple demands, and employ strong situational leadership skills</p><br><br><p>• Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions</p><br><br><p>• Effectively manage through and lead change in an ever-changing and evolving external health care environment</p><br><br><p>Position Relationships: </p><br><br><p>• Internal (Marketing – Sales – Regulatory – Clinical Research – Medical Information – legal-Public Affairs, PHI, Regional Medical and Global Medical Teams)</p><br><br><p>• External (KOLs, Speakers, Decision Makers, Local Medical Societies, Health authorities)</p><br><br> <br> <br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Medical<br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><span >MD Degree Current, active medical license in: Canada, the United States, the UK, Western Europe, Australia or New Zealand Fellowship in Breast Cancer/Breast Malignancies National Board Subspecialty Certification in Oncology from the United States, Canada, the UK, Western Europe, Australia, or New Zealand Current, active medical license in: Canada, the United States, the UK, Western Europe, Australia or New Zealand Minimum 10 years of current post-specialty certification experience working as a Consultant in Medical Oncology, specializing in Breast Cancer in a tertiary-care, academic hospital in the United States, Canada, the UK, Western Europe, Australia, or New Zealand</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The Therapy Area Medical Head leads the medical strategy and execution for a therapeutic franchise, ensuring scientific excellence, strong stakeholder engagement, and alignment with global and local business objectives. The role also leads the Franchise Medical team and represents Medical Affairs in the franchise leadership structure.</p><p>Develop and execute the Therapy Area Medical Strategy aligned with global and regional strategy including integrated planning for launch readiness, lifecycle management and patient access</p><p>Translate strategy into an operational medical plan for the country or cluster.</p><p>Lead and develop the Therapy Area Medical team (Medical leads, MSLs, etc.).</p><p>Ensure strong alignment with commercial, regulatory, and access strategies.</p><p>Maintain high standards of medical and scientific credibility within the organization.</p><p>Oversee medical information, evidence generation, and scientific exchange with stakeholders.</p><p>Ensure compliance with pharmacovigilance and regulatory standards.</p><p>Provide medical insights to shape clinical practice and healthcare policy.</p><p>Support and oversee:</p><ul><li>Clinical trials (Phase I IV)</li><li>Investigator-initiated studies (IITs)</li><li>Non-interventional studies (NIS)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>MD/MBBS/PharmD/PhD in Lifesciences. MBA is a plus</li><li>More than 10 years experience in Medical Affairs function in pharmaceutical industry</li><li>Experience with specialty products</li><li>Experience and familiar with healthcare landscape in Saudi Arabia</li><li>Significant leadership experience, and proven ability to manage and motivate team of diverse backgrounds</li></ul>
<h3><strong>About the Role</strong></h3><p>Dr Sulaiman AlHabib Medical Centers is seeking a <strong>Medical Records Officer</strong> to manage, coordinate, and organize the activities of its medical records unit. This full-time role is crucial for maintaining the security, confidentiality, completeness, and accuracy of medical records in accordance with HMG policies and procedures.</p><h3><strong>Core Responsibilities</strong></h3><ul><li>Ensure the Medical Record Department meets the required standards to function properly and efficiently.</li><li>Supervise and coordinate a system for safeguarding and updating active and inactive patient medical records.</li><li>Conduct random audits of medical charts at regular intervals to determine the completeness of medical records.</li><li>Verify records in accordance with HMG policies and procedures to monitor the accuracy of patient records and documentation.</li><li>Maintain a referral training system to ensure proper follow-up of patient care referred for consultation.</li><li>Actively participate in the yearly review or revisions of medical records protocols as needed.</li><li>Suggest revisions to existing forms or develop new forms if required.</li><li>Perform other applicable tasks and duties assigned within the realm of knowledge, skills, and abilities.</li></ul><h3><strong>Team Leadership and Development</strong></h3><ul><li>Conduct ongoing training and evaluate the performance of Medical Record Staff.</li><li>Orient new staff to the relationship and interactions of the medical records department with other units or departments.</li><li>Manage the assigned team by ensuring appropriate workflow management through effective delegation of work.</li><li>Monitor and review employee productivity and performance, staff development, and program implementation for efficiency, effectiveness, and work priorities.</li></ul><h3><strong>Quality Assurance and Compliance</strong></h3><ul><li>Serve as an advisor on medical record policies and consult with medical staff.</li><li>Ensure staff members participate in quality improvement and patient safety activities and receive training on quality assessment and improvement.</li><li>Comply with standards and perform duties necessary to support, achieve, and maintain national and international accreditation.</li><li>Ensure compliance with laws, rules, regulations, and standards.</li></ul><h3><strong>Qualifications and Experience</strong></h3><p>Candidates for this position should possess <strong>7 years of relevant experience</strong> in medical records management.</p><h3><strong>Patient Care Focus</strong></h3><ul><li>Participate in and lead person-centered care initiatives undertaken by HMG.</li><li>Enrich patient experience with compassion, respect, and dignity.</li></ul>
<p>MAIN REPONSIBILITIES / DUTIES The Snr. Medical Manager (SMM) reports directly to the Country Medical Director in KSA. As a customer-facing medical function, the Snr. Medical Manager, will have 50% of his time in the Field. The SMM is responsible for managing and developing MSL & MM in Vaccine therapy area The SMM Provide education on the clinical impact of Pfizer medicinal products to help inform customer decision-making and improve patient outcomes through the communication of real-world data and scientific evidence. Maintain a required level of knowledge in Vaccine therapy area /disease states and Pfizer medicines, providing therapeutic area/product information to both internal and external stakeholders as needed SMM is responsible for KOL management related to his/her own therapeutic specialty and is the medical partner for KOLs in his markets. SMM will be the internal and external ambassador of the key stakeholders within the market, (universities, Health Authorities, Academic institutes..) and other medical/healthcare associations, and will engage with them to understand their patient health priorities and identify opportunities that align with the strategic Medical objectives of Pfizer Plan and execute Medical strategies and engagement for the customers, compliantly coordinating with other Pfizer colleagues as needed to achieve Medical objectives. Utilize knowledge and skills to design and execute educational programs to create a level of scientific awareness about relevant disease areas. Share with internal cross functional colleagues, the medical insights from the customer, and identify opportunities for collaboration to improve patient care. Understand the priorities of Global and Regional Pfizer Medical Affairs in order to contribute to the local medical content strategy development and execute aligned Medical tactics Demonstrate expertise in communication across multiple channels, including, live and virtual presentations in small or large settings, written communication, or virtual conversations Respond to unsolicited requests from customers regarding scientific interpretation of clinical information Identify Disease area/Customers unmet Medical needs and exchange these gaps with the local stakeholders to feed the internal Medical and Marketing Strategies Provide the necessary medical support to Clinical Research, MI, Public Affairs and Regulatory departments. SMM is responsible of reviewing and approving grants based on merits and scientific content. Execute local research projects and contribute to the local and Regional publications based on the identified Medical gaps In collaboration with Global Medical Affairs colleagues, partner with local clinical research team in the identification of potential sites for Pfizer-sponsored clinical trials. Position Relationships: Internal (Marketing Sales Regulatory Clinical Research Medical Information legal-Public Affairs, PHI, Regional Medical and Global Medical Teams) External (KOLs, Speakers, Decision Makers, Local Medical Societies, Health authorities) Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers . Medical</p><p><strong>Desired Candidate Profile</strong></p><p>REQUIRED SKILL SET Technical Medical background (pharmacist or MD) as applicable to the local country regulations More than 4 years experience in the medical affairs Demonstrate clinical and technical expertise: Experienced in interpreting scientific data, capabilities in medical writing and authorship Full awareness of pharmaceutical industry codes, policies, local regulations as well as FCPA Experience with regulatory, clinical research and pharmacovigilance Possess strong strategic, analytical, self-awareness, and interpersonal skills Ability to both provide and receive constructive feedback Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders and external customers that inspires alignment and partnership on a shared vision or strategy Diverse leadership experiences and capabilities including the ability to influence and collaborate with peers and create business impact Strong analytic skills including creativity and effectiveness in proactively identifying and addressing challenges Demonstrate excellent oral and written communication skills Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise Demonstrate a strong patient-centric, customer-focused approach with the utmost medical professionalism Demonstrate excellent interpersonal skills: ability to manage and handle conflict constructively. Demonstrate the ability to Work within a matrixed, multi-disciplinary team Well-organized with the ability to be flexible, prioritize multiple demands, and employ strong situational leadership skills Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions Effectively manage through and lead change in an ever-changing and evolving external health care environment</p>
<h3 >About the Role</h3>
<p >Walaa Cooperative Insurance Co. is seeking a <strong >Medical Approval Officer</strong> to join their team in the Eastern region. This full-time role involves evaluating and processing pre-authorization requests for medical services, ensuring compliance with company policies, insurance guidelines, and medical necessity criteria. The officer will also manage case management for in-patient admissions to ensure efficient resource utilization and high-quality patient care.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Verify eligibility and coverage for insured members and evaluate requests for medical services, diagnostics, treatments, procedures, and hospital admissions.</li>
<li >Approve or deny requests based on medical necessity, policy limits, and established guidelines, including assessing pre-existing conditions and undeclared medical history.</li>
<li >Communicate authorization decisions promptly to healthcare providers and policyholders, ensuring adherence to turnaround time (TAT) requirements.</li>
<li >Monitor utilization rates to identify and report signs of fraud, waste, abuse (FWA), or suspicious patterns.</li>
<li >Manage inpatient admissions, coordinate care plans with providers and patients, and arrange for second medical opinions or roving doctor visits when necessary.</li>
<li >Accurately document all decisions in the company's system and maintain confidentiality of medical and insurance records.</li>
<li >Manage queries from providers, insurance companies, and insured members, and provide medical guidance to the Claims Department.</li>
<li >Generate regular reports on pre-authorization activities and contribute to achieving cost efficiency expectations.</li>
<li >Respond to inbound and outbound calls, emails, and manage complaints to ensure customer satisfaction.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in medicine, pharmacy, or a related healthcare field. Certification in healthcare management or insurance is a plus.</li>
<li >2-5 years of experience in medical pre-authorization, claims processing, or case management within a health insurance or healthcare provider environment.</li>
<li >Familiarity with health insurance industry practices, policies, and regulations.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li ><strong >Medical Knowledge:</strong> Proficiency in medical terminology, diagnostics, clinical procedures, treatment protocols, and ICD/CPT coding systems.</li>
<li ><strong >Analytical and Decision-Making:</strong> Ability to assess medical requests critically and make sound authorization decisions with strong attention to detail.</li>
<li ><strong >Communication:</strong> Excellent verbal and written communication skills. Multilingual proficiency in <strong >Arabic and English is mandatory</strong>.</li>
<li ><strong >Technical:</strong> Proficiency in NPHIES (National Platform for Health Information Exchange Systems) is mandatory. Proficiency in CRM and other healthcare IT systems, along with advanced MS Office skills (Word, Excel, PowerPoint).</li>
<li ><strong >Customer Focus:</strong> A patient-centric approach and ability to manage challenging situations professionally and empathetically.</li>
<li ><strong >Time Management:</strong> Proven ability to handle high volumes of requests efficiently and meet deadlines.</li>
<li ><strong >Teamwork and Problem-Solving:</strong> Ability to collaborate effectively and resolve pre-authorization issues with professionalism and accuracy.</li>
</ul>
<h3 >Compliance and Performance</h3>
<p >The Medical Approval Officer must stay updated on medical advancements, CCHI Unified Policy, CHI Implementing Regulations, and relevant Insurance Authority (IA) circulars. Compliance with all health insurance industry standards, including HIPAA or equivalent regional guidelines, is essential. The role requires meeting or exceeding key performance indicators (KPIs) such as turnaround time, authorization accuracy, pre-existing condition detection rate, rejection justification quality, and escalation handling efficiency.</p>
<h3 >Application Process</h3>
<p >Candidates who meet the above qualifications and are seeking a challenging role in medical approvals are encouraged to apply. Salary details will be discussed during the interview process.</p>
<h3 >About the Role</h3>
<p >Bristol Myers Squibb EU Policy is seeking a <strong >Senior Medical Advisor Immuno Oncology</strong> to join its Medical Affairs Team in Riyadh. This full-time position serves as a critical bridge between clinical research and the cross-functional Brand Team. The role is responsible for the planning and execution of scientific projects, encompassing medical communication and education, and for developing, maintaining, and sharing Immuno-oncology-related medical and scientific capabilities.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and maintain strong relationships with scientific experts, Thought Leaders, and external organizations in relevant therapeutic areas through various channels.</li>
<li >Create and present medically accurate information to Healthcare Professionals (HCPs), ensuring compliance with local procedures, ethical, and legal guidelines.</li>
<li >Actively profile the medical landscape, continuously updating knowledge on products, patient treatment trends, unmet medical needs, clinical trials, and scientific activities.</li>
<li >Collect and provide meaningful medical insights to the organization to support strategy development.</li>
<li >Propose and execute scientifically meaningful medical programs, such as Advisory Boards, Satellite Symposia, and scientific roundtables.</li>
<li >Lead cross-functional collaboration within matrix teams to embed medical perspectives and ensure aligned focus in critical execution.</li>
<li >Provide significant knowledge and insight to local, regional, and worldwide medical teams, as well as the local commercial organization, to shape strategy.</li>
<li >Discuss and deliver Health Economics and Outcomes Research (HEOR) evidence-based information reactively to government agencies, healthcare organizations, and payers, as appropriate.</li>
</ul> <h3 >Compliance and Ethical Conduct</h3>
<ul >
<li >Endorse and implement a culture of compliance, adhering to all internal and external rules and regulations.</li>
<li >Alert management or the Compliance Department to any possible compliance issues.</li>
<li >Act as a role model demonstrating consistent ethical and professional behavior.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >An advanced scientific degree (PharmD, PhD, MD).</li>
<li >A minimum of 5 years of experience in a medical or scientific role.</li>
<li >Expert knowledge of Immuno-Oncology.</li>
<li >Expert experience within the Immuno-Oncology healthcare environment in Saudi Arabia (KSA).</li>
<li >Ability to communicate scientific or clinical data in an understandable and valuable manner to HCPs.</li>
<li >Proven ability to develop and effectively manage new and existing HCP relationships.</li>
<li >Experience in developing field medical plans aligned with medical and overall disease and product objectives.</li>
</ul> <h3 >Essential Competencies</h3>
<ul >
<li >High level of scientific acumen, including the ability to interpret and present clinical data and draw clinical insights from dialogues with HCPs.</li>
<li >Ability to translate clinical data into medical strategies and objectives.</li>
<li >Strong business acumen.</li>
<li >Independent and proactive approach to developing scientific knowledge and building strong rapport with external and internal stakeholders.</li>
<li >Demonstrated learning agility, seeking out and applying lessons from unfamiliar experiences.</li>
<li >Drive to succeed and adaptability in an evolving and challenging entrepreneurial environment.</li>
<li >Innovation and the ability to integrate innovative concepts into local plans.</li>
<li >Proficiency in planning and executing effective and successful Learning Programs for HCPs.</li>
<li >Experience in reviewing medical content of promotional and non-promotional materials.</li>
<li >Strong work ethic, ability to set priorities, and manage time appropriately.</li>
<li >High level of integrity and good judgment to navigate the requirements of the role effectively and compliantly.</li>
<li >Strong communication and presentation skills.</li>
</ul> <h3 >Work Environment and Travel</h3>
<p >This full-time position is based in Riyadh. Travel may be required as part of the role's responsibilities.</p>