Mechanical Design Engineer Jobs - Riyadh Saudi
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About ******** and the Role</h3>
<p style="margin:0 0 12px; ************;">******** is focused on redefining healthcare through diagnostic AI solutions, aiming to scale global healthcare capacity and improve patient diagnoses. As a <strong style="font-weight:700;">Customer Success Manager (Radiology)</strong>, you will join the team in a full-time capacity, playing a pivotal role in the company's expansion across the Middle East & Africa, including Saudi Arabia. This position involves supporting clinicians with AI as a co-pilot to address expertise shortages and ensure high-quality care access.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">The Customer Success Manager partners with Commercial and Professional Services teams to lead customer engagements. This includes onboarding new customers, driving product adoption, and supporting the successful launch of new products. The role ensures customers realize the full value of the ******** product portfolio by helping them achieve their clinical, operational, and financial objectives. You will serve as a trusted advisor throughout the entire customer lifecycle, from pre-sales consultation and implementation through long-term customer success, adoption, retention, and growth. This highly collaborative, customer-facing role requires close partnership with various internal teams and typically requires 5-10 years of relevant experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage the overall customer relationship and satisfaction for assigned accounts across the Middle East & Africa.</li>
<li style="margin:0 0 6px;">Act as the primary post-sales contact, building trusted relationships with clinical, operational, technical, and executive stakeholders.</li>
<li style="margin:0 0 6px;">Design, develop, and deliver customer onboarding programs, product training, and education for new implementations, upgrades, and product releases.</li>
<li style="margin:0 0 6px;">Develop and execute customer success plans aligned with each customer's clinical, operational, and business objectives.</li>
<li style="margin:0 0 6px;">Monitor customer health, product adoption, utilization, and engagement, proactively identifying risks and implementing mitigation plans.</li>
<li style="margin:0 0 6px;">Conduct regular customer business reviews (QBRs) to measure success, demonstrate value, and identify improvement opportunities.</li>
<li style="margin:0 0 6px;">Lead customer adoption and change management initiatives in collaboration with Product Management, Marketing, and Professional Services.</li>
<li style="margin:0 0 6px;">Provide clinical and operational guidance throughout implementation and post-go-live activities.</li>
<li style="margin:0 0 6px;">Support pre-sales engagements by participating in customer discovery sessions, defining success criteria, and sharing implementation best practices.</li>
<li style="margin:0 0 6px;">Partner with the Sales team to support commercial activities, including customer presentations, executive meetings, and strategic account planning.</li>
<li style="margin:0 0 6px;">Identify opportunities for account growth through cross-selling and upselling of ******** products and services.</li>
<li style="margin:0 0 6px;">Support customer renewal activities by demonstrating business value and strengthening executive relationships.</li>
<li style="margin:0 0 6px;">Coordinate internal cross-functional teams to manage customer issues and escalations, ensuring timely resolution.</li>
<li style="margin:0 0 6px;">Work with installed-base customers to identify successful use cases and clinical outcomes for success stories and marketing case studies.</li>
<li style="margin:0 0 6px;">Collaborate with Product Management by gathering customer feedback, feature requests, and market insights.</li>
<li style="margin:0 0 6px;">Maintain accurate customer success documentation, account plans, and activity updates within CRM and customer success platforms.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Medical Imaging, Healthcare IT, or an equivalent field.</li>
<li style="margin:0 0 6px;">Demonstrated understanding of clinical workflows, gained from prior experience working with clinicians and leadership (executives, C-suite) in a similar healthcare role.</li>
<li style="margin:0 0 6px;">Technical proficiency with medical imaging IT systems, including PACS/RIS software and DICOM/HL7 standards.</li>
<li style="margin:0 0 6px;">Experience with survey tools, data analysis, and reporting.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desired Attributes and Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Highly developed communication, negotiation, and interpersonal skills.</li>
<li style="margin:0 0 6px;">Results-driven and collaborative team player.</li>
<li style="margin:0 0 6px;">Previous experience in Clinical Applications, Customer Success, and/or Sales within the healthcare industry is preferred.</li>
<li style="margin:0 0 6px;">Formal qualifications, including project or change management certifications, are considered an advantage.</li>
<li style="margin:0 0 6px;">Prior experience with Salesforce is a plus.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Travel</h3>
<p style="margin:0 0 12px; ************;">This role operates across the Middle East & Africa region, requiring significant travel. The ability to travel up to <strong style="font-weight:700;">50% of the time</strong> is essential to support customer implementations, business reviews, executive meetings, conferences, and onsite customer engagements as needed.</p>
<h2 class="h5">Job description</h2>
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<p><span>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</span></p><br><p><span><strong>The project:</strong></span></p><br><p><span>This is an exciting opportunity to be part of a transformative mixed-use development in Abha, Saudi Arabia. The programme will create a world-class destination, bringing together residential, commercial, hospitality, leisure, and public realm components to support the region’s future vision and growth aspirations.</span></p><br><p><span>The project offers the opportunity to work within an integrated, multidisciplinary team on a large-scale development that will contribute to the ongoing transformation of the Kingdom and create a lasting legacy for the region.</span></p><br><p><span><strong>You’ll be responsible for:</strong></span></p><br><ul><li><span>Develop and maintain tools/forms to collect programme status from stakeholders.</span></li><li><span>Manage production, validation, and distribution of regular and ad-hoc reports.</span></li><li><span>Establish and oversee timelines for report submissions and reviews.</span></li><li><span>Consolidate, review, and issue dashboards; escalate risks/issues as needed.</span></li><li><span>Define dashboard requirements and ensure delivery aligns with user needs.</span></li><li><span>Implement consistent reporting procedures and conduct quality reviews.</span></li><li><span>Use SharePoint, PowerBI, PMIS, and data modelling to ensure traceable, reliable insights.</span></li><li><span>Support cost, schedule, change, risk, and performance reporting processes.</span></li><li><span>Facilitate reviews, ensure transparent reporting, and respond professionally.</span></li><li><span>Identify process enhancements and stay updated on best practices and tools.</span></li><li><span>Works collaboratively towards the common goal of net zero carbon transition and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.</span></li></ul><p><span><strong>You’ll need to have:</strong></span></p><br><ul><li><span>Relevant degree or equivalent. Progressing toward chartership with a recognised professional body and ongoing professional development.</span></li><li><span>Proven PMO and Project Controls leadership on complex projects.</span></li><li><span>Advanced Competence in using Excel, VBA, SharePoint, Power BI, PowerApps, Primavera 6.</span></li><li><span>Design, build and deploy BI solutions (e.g. reporting tools) and minimum 20 years’ experience in construction or engineering projects.</span></li><li><span>Proven leadership in health, safety and wellbeing, delivering measurable outcomes and embedding best practice.</span></li><li><span>Strong knowledge and application of relevant legislation within complex organisational environments.</span></li><li><span>Effective communicator with analytical capability and ability to engage, influence and build trusted stakeholder relationships.</span></li><li><span>Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.</span></li></ul><p><span><strong>Our values</strong></span></p><br><p><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></p><br><p><span><strong>Client focus - Deliver on our promise: </strong>We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></p><br><p><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></p><br><p><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></p><br><p><br><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></p><br><p><br><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></p><br><p><span>#LI-Onsite</span><br><span>#LI-DO1</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Project Manager (Luxury Projects) to join our team. In this role you will get to manage Project Managers over a wide range of projects. Provides direction and management for large scale projects, or several small projects, and ensures on-schedule completion within or below budget in accordance with contractual obligations. Responsible for the scope development, scope management, and commercial performance of the project to meet project goals and objectives.</p><p>What You'll Be Doing:</p><ul><li>Play a pivotal role in providing direction and management overseeing all Project Managers (PMs), to assure on-schedule completion within or below budget and per contractual obligations.</li><li>Initiates and sets goals for the PMs and projects to the planned goals of the Country Manager and corporate strategy.</li><li>Oversee delivery and overall success of our projects, supervision of our managers and inform the Country Manager on progress and performance.</li><li>Initiate and set goals for the project managers and projects according to the strategic goals of the Country Manager.</li><li>Establishes the program requirements for all areas of the project and checks the deliverables for adherence to these criteria.</li><li>Oversees establishment of Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as needed.</li><li>Act as the Company representative with the client and selected subcontractors during the program execution.</li><li>Negotiates changes to the scope of work with the client and key subcontractors.</li><li>Collaborate with Business Development to market and secure additional work with client.</li><li>Responsible for the development and distribution of a project summary to all members of the project team for reference.</li><li>Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of any such changes.</li><li>Promotes technical and commercial excellence on the project through application of Quality Assurance processes.</li><li>Monitors and reports to Country Manager on the progress of all project activity within the program, including significant milestones and any conditions, which would affect project cost or schedule.</li><li>Performs other responsibilities associated with this position as may be appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, architecture, or related field. Minimum of 20 years of experience in construction and design management, with a strong focus on luxury hospitality projects. Must have thorough knowledge of program management, capabilities, and skills in engineering principles, and have a strategic mindset of industry best practices and regulations. Must have excellent verbal and written communication skills and be able to effectively communicate with client, corporate, and their project managers on technical and non-technical subjects. Advanced leadership skills with ability to perform in a management capacity. Supervise all projects and project managers involved to provide feedback and resolve complex problems. Advanced knowledge of current technology and how it can be effectively utilized on the project.</p>
<p>FEQ427R335 The location for the role should be in the Riyadh region (i.e. within a commutable distance for a hybrid schedule). At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer-centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user-friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Data & Intelligence Platform can help customers solve their complex data challenges. You'll work with a collaborative, customer-focused team who values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!</p><p>The impact you will have:</p><ul><li>Form successful relationships with enterprise clients throughout Saudi Arabia, providing technical and business value to Databricks customers in collaboration with Account Executives.</li><li>Operate as an expert in big data analytics to excite customers about Databricks.</li><li>You will develop into a champion and trusted advisor on multiple issues of architecture, design, and implementation to lead to the successful adoption of the Databricks Data Intelligence Platform.</li><li>Scale best practices in your field and support customers by authoring reference architectures, how-tos, and demo applications, and help build the Databricks community in your region by leading workshops, seminars, and meet-ups.</li><li>Grow your knowledge and expertise to the level of a technical and/or industry specialist.</li></ul><p>What we look for:</p><ul><li>Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions.</li><li>Develop customer relationships and build internal partnerships with account executives and teams.</li><li>Prior experience with coding in a core programming language (i.e., Python, Java, Scala) and willingness to learn a base level of Spark.</li><li>Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s).</li><li>Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth.</li></ul><p>Mandatory requirements:</p><ul><li>The location for the role should be in the Riyadh region (i.e. within a commutable distance for a hybrid schedule).</li><li>Flexibility to travel (up to 30% as required for customer meetings, events and trainings).</li><li>Business proficiency in both Arabic and English required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions.</li><li>Develop customer relationships and build internal partnerships with account executives and teams.</li><li>Prior experience with coding in a core programming language (i.e., Python, Java, Scala) and willingness to learn a base level of Spark.</li><li>Proficient with Big Data Analytics technologies, including hands-on expertise with complex proofs-of-concept and public cloud platform(s).</li><li>Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences requiring an ability to context switch in levels of technical depth.</li><li>The location for the role should be in the Riyadh region (i.e. within a commutable distance for a hybrid schedule).</li><li>Flexibility to travel (up to 30% as required for customer meetings, events and trainings).</li><li>Business proficiency in both Arabic and English required.</li></ul>
<p>Company Description Welcome to SLS The Red Sea , where bold creativity and unapologetic luxury come to life. Part of Ennismore s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia s most exciting lifestyle destinations. The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect. More than a hotel, SLS The Red Sea is a living stage a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p><p>Job Description At SLS The Red Sea, we don t just serve meals we create unforgettable dining experiences. As a Waiter/Waitress (Saudi National) , you will play a key role in delivering exceptional food and beverage service by providing personalized, attentive, and seamless experiences that reflect the bold, elevated, and vibrant spirit of SLS. More than serving guests, you will create meaningful connections and ensure every dining experience is memorable and exceeds expectations. Working closely with the F&B team, you will support the smooth day-to-day operation of the outlet by maintaining exceptional service standards, ensuring efficient service delivery, and complying with SLS standards, hygiene requirements, and local regulations.</p><p>Key Responsibilities Deliver exceptional food and beverage service in accordance with SLS standards, service standards and procedures, and guest expectations. Create memorable guest experiences by providing personalized, attentive, and professional service throughout the dining journey. Maintain comprehensive knowledge of menus, ingredients, allergens, and preparation methods to confidently assist guests and provide recommendations. Accurately process guest orders and payments using the POS system while ensuring efficient and error-free service. Maintain a clean, organized, and welcoming dining environment, ensuring service stations and equipment are prepared for operation. Monitor food and beverage quality, communicating any concerns promptly to the Supervisor or kitchen team. Apply effective upselling techniques to enhance the guest experience and maximize revenue opportunities. Support inventory control, equipment maintenance, and the proper storage of service equipment and operational supplies. Collaborate with the kitchen, bar, and wider F&B team to ensure seamless service delivery and guest satisfaction. Follow all health, safety, hygiene, food handling, and company service standards while contributing to a positive and high-performing team environment. Support special events, promotional activities, and continuous service improvements that enhance the SLS The Red Sea dining experience.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 1 2 years experience as a Waiter/Server, preferably within a luxury hotel, resort, or upscale hospitality environment.</li><li>High school diploma or equivalent; a hospitality qualification or food and beverage training is an advantage.</li><li>Strong knowledge of food and beverage service, dining etiquette, and guest service standards.</li><li>Familiarity with POS systems and the ability to process guest orders and payments accurately.</li><li>Professional, friendly, and guest-focused personality with excellent communication and interpersonal skills.</li><li>Fluent in English required.</li><li>Strong attention to detail, ability to multitask, and perform effectively in a fast-paced hospitality environment.</li><li>Physically capable of standing for extended periods and carrying trays or service equipment as required.</li></ul>
<p>What You ll Do Long past the era of plug-and-play, global brands with distributed infrastructure networks need help to fully optimize social media software deployments for their specific business requirements. Sprinklr is looking for a highly experienced and well-trained professional in software enablement to provide strategic expertise and empower our new and existing clientele to use our technology to meet their goals. This role will grow our expanding need for experts who can ensure that all of our customers meaningfully understand the value that the Sprinklr Platform will bring to their organization. The successful candidate will lead a team of high performing implementation consultants focused on successful, value-oriented Sprinklr deployments that ensure customer satisfaction and adoption. Manages and directs a high performing implementation consulting team, contributing to the development of Implementation Services consultants and project managers Maintains own and team performance against billable utilisation and other key business metrics, such as on-time timecard submission & project assignments, implementing strategies to enhance performance where applicable Defines and maintains regional implementation practice strategy, in collaboration with other regional implementation leaders Collaborates with other regional leaders across Sprinklr, within Customer Delight and other teams where applicable Leads and directs production of regional practice deliverables to grow and strengthen the team/delivery, for positive impact on customers Assures implementation delivery standards at cross-team level and takes action when standards are not met Facilitates team feedback to regional services leadership Partners with PMO and Engagement Management leaders on project scope and resources Maintains a high level of employee satisfaction, developing star performers and implementing strategies for underperformers Ensures a high level of implementation expertise across the Sprinklr product, in line with platform development and delivery pipeline requirements Seeks to enhance soft skills across the team as it relates to improving implementation effectiveness and impact Leads team meetings and ensures appropriate awareness of Sprinklr / team news among consultants Participates in high level, strategic customer meetings in support of consultants, representing Sprinklr Services leadership Is an escalation point for implementation consultants, for both internal and external stakeholders Contributes to the Sprinklr sales cycle where appropriate to contribute delivery expertise and represent Sprinklr Services Provides expert level solution recommendations for platform design and configuration, so that all goals are met and that client expectations regarding platform use cases and functionality are fulfilled Develops and recommends strategies, best practices, and policies for immediate and long-term enhancement of implementation process</p><p><strong>Desired Candidate Profile</strong></p><p>Who You Are & What Makes You Qualified</p><ul><li>8+ years of experience in enterprise software deployment management and/or implementation</li><li>Excellent written and verbal communication skills; highly competent and confident presenter</li><li>Fluency in Arabic and English is essential</li><li>Strong people and team management skills with proficiency in team leadership</li><li>Strong technical background</li><li>Ability to work independently and as a member of a team, within region and across regions</li><li>Demonstrate experience and a passion for the social media technology universe</li><li>Ability to work effectively under tight deadlines and juggle several assignments simultaneously</li><li>Fluency in social media platforms and direct experience in working with or for social media management software is preferred</li><li>Passion for solving client and internal challenges, and commitment to client delight</li><li>University degree, or higher</li></ul>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Project Manager (Luxury Projects) to join our team. In this role you will get to manage Project Managers over a wide range of projects. Provides direction and management for large scale projects, or several small projects, and ensures on-schedule completion within or below budget in accordance with contractual obligations. Responsible for the scope development, scope management, and commercial performance of the project to meet project goals and objectives.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Play a pivotal role in providing direction and management overseeing all Project Managers (PMs), to assure on-schedule completion within or below budget and per contractual obligations.</li><li>Initiates and sets goals for the PMs and projects to the planned goals of the Country Manager and corporate strategy.</li><li>Oversee delivery and overall success of our projects, supervision of our managers and inform the Country Manager on progress and performance.</li><li>Initiate and set goals for the project managers and projects according to the strategic goals of the Country Manager.</li><li>Establishes the program requirements for all areas of the project and checks the deliverables for adherence to these criteria.</li><li>Oversees establishment of Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as needed.</li><li>Act as the Company representative with the client and selected subcontractors during the program execution.</li><li>Negotiates changes to the scope of work with the client and key subcontractors.</li><li>Collaborate with Business Development to market and secure additional work with client.</li><li>Responsible for the development and distribution of a project summary to all members of the project team for reference.</li><li>Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of any such changes.</li><li>Promotes technical and commercial excellence on the project through application of Quality Assurance processes.</li><li>Monitors and reports to Country Manager on the progress of all project activity within the program, including significant milestones and any conditions, which would affect project cost or schedule.</li><li>Performs other responsibilities associated with this position as may be appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>Bachelor s degree in engineering, architecture, or related field.</li><li>Minimum of 20 years of experience in construction and design management, with a strong focus on luxury hospitality projects.</li><li>Must have thorough knowledge of program management, capabilities, and skills in engineering principles, and have a strategic mindset of industry best practices and regulations.</li><li>Must have excellent verbal and written communication skills and be able to effectively communicate with client, corporate, and their project managers on technical and non-technical subjects.</li><li>Advanced leadership skills with ability to perform in a management capacity.</li><li>Supervise all projects and project managers involved to provide feedback and resolve complex problems.</li><li>Advanced knowledge of current technology and how it can be effectively utilized on the project.</li></ul>
<p>Roles and Responsibilities : Conduct periodic and ad hoc cybersecurity risk assessments across IT and OT environments Perform OT-specific risk assessments on assets such as PLCs, HMIs, RTUs, and engineering systems Identify and document OT-relevant risk scenarios (e.g., control system disruption, unauthorized access, safety manipulation) Coordinate risk reviews as part of major IT/OT changes, such as system upgrades or new deployments Reassess risk posture following major changes, incidents, or regulatory updates Review and validate existing controls to calculate residual risk and prioritize treatment actions Provide standardized tools and guidance to support self-assessments by IT, OT, and business teams Support integration of assessment outcomes into control design, zoning, segmentation, and system deployment Track risk treatment progress and escalate overdue or high-priority items as needed Coordinate with performance management to define and monitor key risk indicators (KRIs) to proactively track changes in cybersecurity risk exposure Maintain the cybersecurity risk register, including OT-specific entries, capturing identified risks, likelihood and impact ratings, treatment plans, ownership, and status Coordinate and execute internal cybersecurity compliance assessments across all relevant domains and functions Serve as the lead interface for external audits and regulatory inspections, including preparation, execution, and response Conduct periodic compliance assessments of OT environments, including SCADA, DCS, PLCs, and associated network infrastructure Maintain an inventory of compliance-relevant OT assets and map them to applicable control requirements and standards Monitor adherence to cybersecurity policies, escalate non-compliance, and coordinate corrective actions with relevant teams Track and manage remediation plans for compliance gaps, non-conformities, and audit findings through closure Validate the effectiveness of implemented controls or mitigation plans before closing compliance gaps Review and validate configuration baselines for OT systems (e.g., firewall rules, firmware versions) to ensure alignment with compliance standards Coordinate evidence collection, documentation, and remediation planning for compliance-related findings Report OT and IT cybersecurity compliance status and risks to leadership and cybersecurity governance Support compliance awareness and training for teams with control responsibilities in both IT and OT Maintain a centralized compliance register, covering both IT and OT, that maps regulatory requirements to policies, controls, responsible teams, and evidence sources Govern third-party cybersecurity risk by maintaining standardized assessment processes, due diligence criteria, and remediation tracking Coordinate and conduct third-party cybersecurity assessments across IT and OT suppliers to ensure alignment with internal policies and regulatory requirements Review vendor-supplied OT systems and supporting documentation to ensure inclusion of security controls and compliance with applicable standards (e.g., NCA OTCC, IEC 62443) Ensure third-party risk findings are documented, risk-rated, and tracked through resolution, including acceptance or application of compensating controls Maintain a register of assessed vendors, associated risks, control gaps, and remediation status for ongoing oversight and reporting Collaborate with procurement, legal, and compliance to embed cybersecurity requirements into third-party agreements, including OT-specific clauses where applicable Contribute to the development and review of third-party security policy and minimum control requirements for use in procurement and onboarding Support internal and external audit requests related to third-party cybersecurity risk management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Cybersecurity, Information Security, Computer Science, Information Technology, or a related field. Master's degree is preferred. 10 12+ years of cybersecurity experience. Strong experience in cybersecurity risk management, compliance, assessments, and assurance.</p>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Project Manager to join our team. In this role you will get to manage Project Managers over a wide range of projects. Provides direction and management for large scale projects, or several small projects, and ensures on-schedule completion within or below budget in accordance with contractual obligations. Responsible for the scope development, scope management, and commercial performance of the project to meet project goals and objectives.</p><p>What You'll Be Doing:</p><p>Play a pivotal role in providing direction and management overseeing all Project Managers (PMs), to assure on-schedule completion within or below budget and per contractual obligations. Initiates and sets goals for the PMs and projects to the planned goals of the Country Manager and corporate strategy. Oversee delivery and overall success of our projects, supervision of our managers and inform the Country Manager on progress and performance. Initiate and set goals for the project managers and projects according to the strategic goals of the Country Manager. Establishes the program requirements for all areas of the project and checks the deliverables for adherence to these criteria. Oversees establishment of Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as needed. Act as the Company representative with the client and selected subcontractors during the program execution. Negotiates changes to the scope of work with the client and key subcontractors. Collaborate with Business Development to market and secure additional work with client. Responsible for the development and distribution of a project summary to all members of the project team for reference. Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of any such changes. Promotes technical and commercial excellence on the project through application of Quality Assurance processes. Monitors and reports to Country Manager on the progress of all project activity within the program, including significant milestones and any conditions, which would affect project cost or schedule. Performs other responsibilities associated with this position as may be appropriate.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, Civil Infra, or related field. Minimum of 20 years of experience in construction and design management, with a strong focus on luxury hospitality projects. Must have thorough knowledge of program management, capabilities, and skills in engineering principles, and have a strategic mindset of industry best practices and regulations. Must have excellent verbal and written communication skills and be able to effectively communicate with client, corporate, and their project managers on technical and non-technical subjects. Advanced leadership skills with ability to perform in a management capacity. Supervise all projects and project managers involved to provide feedback and resolve complex problems. Advanced knowledge of current technology and how it can be effectively utilized on the project.</p>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Project Manager (Luxury Projects) to join our team. In this role you will get to manage Project Managers over a wide range of projects. Provides direction and management for large scale projects, or several small projects, and ensures on-schedule completion within or below budget in accordance with contractual obligations. Responsible for the scope development, scope management, and commercial performance of the project to meet project goals and objectives.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Play a pivotal role in providing direction and management overseeing all Project Managers (PMs), to assure on-schedule completion within or below budget and per contractual obligations.</li><li>Initiates and sets goals for the PMs and projects to the planned goals of the Country Manager and corporate strategy.</li><li>Oversee delivery and overall success of our projects, supervision of our managers and inform the Country Manager on progress and performance.</li><li>Initiate and set goals for the project managers and projects according to the strategic goals of the Country Manager.</li><li>Establishes the program requirements for all areas of the project and checks the deliverables for adherence to these criteria.</li><li>Oversees establishment of Project Execution Plan, Health and Safety Plan, Quality Assurance/Quality Control Plan, and other documents as needed.</li><li>Act as the Company representative with the client and selected subcontractors during the program execution.</li><li>Negotiates changes to the scope of work with the client and key subcontractors.</li><li>Collaborate with Business Development to market and secure additional work with client.</li><li>Responsible for the development and distribution of a project summary to all members of the project team for reference.</li><li>Works with the key project individual to devise and execute actions plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work; advises the client and company management of any such changes.</li><li>Promotes technical and commercial excellence on the project through application of Quality Assurance processes.</li><li>Monitors and reports to Country Manager on the progress of all project activity within the program, including significant milestones and any conditions, which would affect project cost or schedule.</li><li>Performs other responsibilities associated with this position as may be appropriate.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in engineering, architecture, or related field. Minimum of 20 years of experience in construction and design management, with a strong focus on luxury hospitality projects. Must have thorough knowledge of program management, capabilities, and skills in engineering principles, and have a strategic mindset of industry best practices and regulations. Must have excellent verbal and written communication skills and be able to effectively communicate with client, corporate, and their project managers on technical and non-technical subjects. Advanced leadership skills with ability to perform in a management capacity. Supervise all projects and project managers involved to provide feedback and resolve complex problems. Advanced knowledge of current technology and how it can be effectively utilized on the project.</p>
<h2 class="h5">Job description</h2>
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<span>Qiddiya is Saudi Arabia’s future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh.<br> From F1-grade racetracks and theme parks to stadiums and performance venues, we’re creating a destination like no other.<br> This is more than a project, it’s a national transformation.<br> As construction accelerates, we’re hiring ambitious talent to help shape it.<br> If you’re driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.<br> General Summary The Director – Delivery will take full developer‑side accountability for end‑to‑end project delivery, providing clear direction to delivery partners, construction supervision consultants, contractors, and suppliers.<br> This role will be responsible for the full delivery lifecycle of large‑scale hospitality developments comprising a portfolio of hotel developments including ultra-luxury, luxury, and mid-scale assets delivered through multiple construction contracts and ensuring delivery on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.<br> Key Responsibilities · Manage and lead the delivery of hospitality projects ensuring alignment with Qiddiya’s strategic objectives and standards.<br> · Develop and implement delivery strategies, schedules, and budgets, ensuring alignment with operator timelines, pre-opening requirements, and market positioning.<br> · Oversee coordination between design, engineering, construction, procurement, and operator teams to ensure seamless execution and timely resolution of issues.<br> · Act as the primary interface with hotel operators and brand representatives, ensuring operator requirements are embedded, validated, and delivered in full compliance with brand standards and operational expectations.<br> · Define and lead contracting and procurement strategies, including packaging of works (core & shell, fit-out, FF&E, OS&E), tendering, contractor selection, and contract award.<br> · Ensure full compliance with operator brand standards, including review and approval of mock-ups, prototypes, and key guest-facing areas (rooms, public spaces, F&B outlets).<br> · Monitor project performance, proactively manage risks, delays, and contractor claims, and implement mitigation strategies to protect programme, cost, and opening dates.<br> · Ensure compliance with all safety, quality, and regulatory requirements, with particular focus on hospitality-specific standards and approvals.<br> · Hold full accountability for cost, cash flow, and commercial performance, including budgeting, forecasting, change management, claims resolution, and final account close-out.<br> · Lead project close‑out, testing and commissioning, authority approvals, and handover to operations, ensuring hospitality assets are fully ready for occupancy and long‑term operation.<br> · Lead integration of pre-opening activities with operators, ensuring seamless transition from construction completion to operational launch, including soft opening readiness and guest experience validation.<br> · Prepare comprehensive project reports and present updates to senior management and stakeholders.<br> · Promote innovation, sustainability, and best practices in hospitality delivery, aligned with Qiddiya’s vision.<br> · Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or a related discipline; Master’s degree preferred.<br> Minimum 10 years of experience with prior experience in managing multiple projects or large-scale developments.<br> Strong leadership skills with proven ability to lead cross-functional teams effectively.<br> Excellent understanding of construction methodologies, project management standards, and quality assurance processes.<br> Exceptional organizational, communication, and stakeholder management skills.<br> Proficiency with project management software and tools.<br> Ability to manage multiple priorities and work under tight deadlines while maintaining a high level of attention to detail and quality.<br> Foster a high‑performance, collaborative delivery culture aligned with Qiddiya’s values, safety commitments, and long‑term vision.<br> Mentor and guide junior staff in Project/Construction Management</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Qiddiya is Saudi Arabia’s future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh.<br> From F1-grade racetracks and theme parks to stadiums and performance venues, we’re creating a destination like no other.<br> This is more than a project, it’s a national transformation.<br> As construction accelerates, we’re hiring ambitious talent to help shape it.<br> If you’re driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.<br> General Summary The Director – Delivery will take full developer‑side accountability for end‑to‑end project delivery, providing clear direction to delivery partners, construction supervision consultants, contractors, and suppliers.<br> This role will be responsible for the full delivery lifecycle of large‑scale hospitality developments comprising a portfolio of hotel developments including ultra-luxury, luxury, and mid-scale assets delivered through multiple construction contracts and ensuring delivery on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.<br> Key Responsibilities · Manage and lead the delivery of hospitality projects ensuring alignment with Qiddiya’s strategic objectives and standards.<br> · Develop and implement delivery strategies, schedules, and budgets, ensuring alignment with operator timelines, pre-opening requirements, and market positioning.<br> · Oversee coordination between design, engineering, construction, procurement, and operator teams to ensure seamless execution and timely resolution of issues.<br> · Act as the primary interface with hotel operators and brand representatives, ensuring operator requirements are embedded, validated, and delivered in full compliance with brand standards and operational expectations.<br> · Define and lead contracting and procurement strategies, including packaging of works (core & shell, fit-out, FF&E, OS&E), tendering, contractor selection, and contract award.<br> · Ensure full compliance with operator brand standards, including review and approval of mock-ups, prototypes, and key guest-facing areas (rooms, public spaces, F&B outlets).<br> · Monitor project performance, proactively manage risks, delays, and contractor claims, and implement mitigation strategies to protect programme, cost, and opening dates.<br> · Ensure compliance with all safety, quality, and regulatory requirements, with particular focus on hospitality-specific standards and approvals.<br> · Hold full accountability for cost, cash flow, and commercial performance, including budgeting, forecasting, change management, claims resolution, and final account close-out.<br> · Lead project close‑out, testing and commissioning, authority approvals, and handover to operations, ensuring hospitality assets are fully ready for occupancy and long‑term operation.<br> · Lead integration of pre-opening activities with operators, ensuring seamless transition from construction completion to operational launch, including soft opening readiness and guest experience validation.<br> · Prepare comprehensive project reports and present updates to senior management and stakeholders.<br> · Promote innovation, sustainability, and best practices in hospitality delivery, aligned with Qiddiya’s vision.<br> · Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or a related discipline; Master’s degree preferred.<br> Minimum 10 years of experience with prior experience in managing multiple projects or large-scale developments.<br> Strong leadership skills with proven ability to lead cross-functional teams effectively.<br> Excellent understanding of construction methodologies, project management standards, and quality assurance processes.<br> Exceptional organizational, communication, and stakeholder management skills.<br> Proficiency with project management software and tools.<br> Ability to manage multiple priorities and work under tight deadlines while maintaining a high level of attention to detail and quality.<br> Foster a high‑performance, collaborative delivery culture aligned with Qiddiya’s values, safety commitments, and long‑term vision.<br> Mentor and guide junior staff in Project/Construction Management</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span>Role Description Qiddiya Investment Company is seeking an experienced Director - Delivery - Contracts to join the Residential Delivery team and provide contractual leadership across major residential development projects.<br> The role will work closely with project delivery leadership to ensure construction and consultancy contracts are effectively administered throughout execution, with a strong focus on contractor performance, contractual risk, change management, claims, dispute avoidance and successful project close-out.<br> This is a project and delivery-focused role, requiring someone who combines deep contractual expertise with a strong understanding of construction and project delivery.<br> The successful candidate will be expected to translate contractual requirements and risks into practical actions that protect programme, cost and delivery outcomes.<br> Key Responsibilities Provide contractual leadership and advice to Delivery Directors and project teams across assigned residential projects and construction packages.<br> Lead the administration of major construction, consultancy and related delivery contracts from award through construction, handover, defects and final close-out.<br> Monitor contractual obligations, milestones, notices and deliverables, ensuring project teams and contractors remain compliant with agreed contract requirements.<br> Advise delivery teams on contractual strategy relating to variations, extensions of time, claims, delays, contractor performance and emerging project risks.<br> Lead the assessment, preparation, negotiation and resolution of contractual claims and disputes, with a strong focus on early intervention and dispute avoidance.<br> Support the management of change across delivery packages, ensuring contractual implications are identified early and appropriately addressed.<br> Review contractual correspondence, notices, claims submissions and contractor positions, providing clear recommendations to project leadership.<br> Work closely with contractors, consultants and project stakeholders to resolve contractual and commercial issues that may impact construction progress or project outcomes.<br> Support contractor performance management, including contractual remedies, recovery measures and escalation where required.<br> Provide contractual input into procurement and contract formation activities where required to ensure proposed contracting strategies and documentation are practical and appropriate for downstream delivery.<br> Oversee contractual requirements associated with testing, commissioning, handover, warranties, defects management and final account / contract close-out.<br> Maintain effective coordination with relevant commercial, procurement, legal and governance stakeholders to ensure project-level contractual actions remain aligned with wider company requirements.<br> Provide leadership, coaching and guidance to contract management professionals supporting the Delivery team.<br> Requirements Bachelor’s degree in Engineering, Quantity Surveying, Construction Management, Commercial Management or a related discipline.<br> Minimum 15 years of relevant experience within major construction, real estate development, infrastructure or capital projects.<br> Significant experience in project delivery combined with contract and commercial management, rather than purely corporate or procurement-focused contract management.<br> Strong experience administering major construction contracts through the execution phase, including variations, claims, extensions of time, contractual notices, performance issues and close-out.<br> Strong working knowledge of FIDIC and/or major Design & Build, EPC or EPCM contracting models.<br> Demonstrated experience managing complex contractor and consultant relationships on large-scale projects.<br> Strong understanding of construction delivery and the practical programme, cost and technical implications of contractual decisions.<br> Proven ability to lead complex claims negotiations and support dispute avoidance and resolution.<br> Experience working on large-scale residential, mixed-use or masterplanned developments is highly advantageous.<br> GCC experience is strongly preferred, with experience in Saudi Arabia considered an advantage.<br> Strong stakeholder management, negotiation and communication skills, with the ability to advise senior project leadership on complex contractual matters.<br> Professional qualifications such as MRICS, MCIOB, MCIArb, CPCM or equivalent are advantageous.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com . As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales Surgeons (Commission) Job Category: People Leader All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About Surgery Fueled by innovation at the intersection of biology and technology, we re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best t alent for Business Manager Wound Closure Purpose: The Business Manager Surgery is responsible for leading the commercial performance of the assigned business by developing and executing strategic business plans, driving sustainable growth, and ensuring exceptional customer engagement. The role leads, coaches, and develops a high-performing sales team while collaborating cross-functionally to deliver value to healthcare providers and improve patient outcomes across the Kingdom of Saudi Arabia. You will be responsible for: Deliver annual sales, market share, profitability, and strategic objectives. Develop and execute business and account strategies aligned with company priorities. Lead, coach, and develop a high-performing commercial team. Build strategic relationships with key surgeons, hospitals, procurement teams, and healthcare stakeholders. Lead forecasting, business planning, pricing, portfolio optimization, and performance reviews. Partner with Marketing, Medical Affairs, Finance, Supply Chain, Customer Service, and Regulatory teams. Ensure compliance with the Johnson & Johnson Credo, Health Care Compliance policies, and local regulations. Qualifications / Requirements: Bachelor's degree in Business, Life Sciences, Biomedical Engineering, or related field (MBA preferred). 7 10+ years of commercial experience within medical devices or healthcare. Proven leadership experience with strong strategic and financial acumen. Excellent communication, stakeholder management, and coaching skills. Fluent in English; Arabic is an advantage. Success Profile A customer-focused, results-driven leader who combines strategic vision with operational excellence, develops talent, drives sustainable growth, and consistently lives the Johnson & Johnson Credo. Required Skills: Preferred Skills: Business Development, Customer Centricity, Developing Others, Healthcare Trends, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Objectives and Key Results (OKRs), Presentation Design, Revenue Management, Sales, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Tactical Planning, Technical Credibility, Vendor Selection</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Life Sciences, Biomedical Engineering, or related field (MBA preferred). 7 10+ years of commercial experience within medical devices or healthcare. Proven leadership experience with strong strategic and financial acumen. Excellent communication, stakeholder management, and coaching skills. Fluent in English; Arabic is an advantage.</p>
<p>1. Claims Prevention and Early Identification
• Project progress monitoring: Regularly track project progress and promptly identify potential issues that could lead to disputes or claims, such as delays, quality issues, or scope changes.
• Contract-performance management: Monitor project execution and ensure that all parties comply with the contract's terms and conditions, including schedule, payment, milestone, and other contractual requirements.
• Preventive measures: Establish and implement systems and processes to prevent claims from escalating through stronger communication, complete documentation, and early issue resolution.
2. Claims Management
• Claims assessment: Upon receipt of a claim, assess its validity against the contract terms, project records, and performance data. Identify the claim's root cause, including whether it relates to schedule delay, cost overrun, design change, or another issue.
• Claims-documentation coordination: Collect and organize all relevant documents, including schedules, reports, correspondence, and financial information, to support or rebut claims. Ensure documentation is accurate, complete, and compliant with contractual requirements.
• Stakeholder communication: Communicate with internal and external stakeholders, including contractors, subcontractors, suppliers, and clients, to understand their positions and facilitate discussions toward resolution.
3. Negotiation and Settlement
• Negotiation: Negotiate with other parties and coordinate negotiations with external legal counsel and consultants.
• Settlement strategy: Develop fair and reasonable settlement solutions that minimize the contractor's exposure while protecting its legal rights and financial interests.
• Litigation avoidance: Where possible, resolve disputes through alternative dispute resolution (ADR), including mediation, conciliation, or arbitration, to avoid formal litigation.
4. Claims Analysis and Risk Management
• Risk identification: Analyze the causes of claims and identify potential risks that could affect future project performance. Assess whether patterns of claims indicate broader project-management or execution issues.
• Risk mitigation: Recommend measures to reduce the risk of future claims, such as improving communication, revising contract terms, adjusting project plans, or strengthening documentation and reporting processes.
• Assessment: Apply professional expertise to assess and manage claims, including evaluating risks in schedule- and cost-related contract provisions, challenging claims and final-inspection requests where appropriate, and recommending mitigation or acceleration measures.
5. Contract Review and Interpretation
• Contract analysis: Review and interpret contracts, including provisions relating to claims, disputes, and entitlements. Ensure that all claims and disputes are managed in accordance with the contract.
• Compliance with claims procedures: Supervise and guide project teams to ensure that all claims are submitted in the required manner, within contractual time limits, and in the prescribed format. Track claims through completion and maintain complete supporting records.
6. Dispute Resolution
• Dispute management: Coordinate the dispute-resolution process when a claim escalates into a formal dispute, including arbitration, litigation, or other legal proceedings as applicable.
• Collaboration with the legal team: Work closely with legal counsel to prepare defenses, counterclaims, or responses to claims. Assist with legal documents and evidence and ensure that all relevant facts and contract provisions are properly addressed.
• Coordination with external experts: Engage external experts, such as certified public accountants, legal counsel, engineers, or other consultants, to evaluate complex claims or disputes.</p><p>• Master's degree in Civil Engineering, Quantity Surveying, or Law (LLM) — required.
• Professional certification such as RICS, CICES, BIOS, CIArB, CCP, or PSP — preferred.
• At least 10 years of experience on construction or civil-engineering projects in the Middle East — required.
• Relevant experience in planning, delay analysis, claims, project controls, contract management, and project management — required.
• Strong knowledge and practical experience across the full project lifecycle, including planning and cost and schedule control — required.
• Fluent English and excellent communication skills — required.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Qiddiya is Saudi Arabia’s future capital of entertainment, sports, and culture — a 360 km² mega-project just outside Riyadh.<br> From F1-grade racetracks and theme parks to stadiums and performance venues, we’re creating a destination like no other.<br> This is more than a project, it’s a national transformation.<br> As construction accelerates, we’re hiring ambitious talent to help shape it.<br> If you’re driven by scale, impact, and the chance to build something iconic from the ground up, Qiddiya is calling for you.<br> General Summary The Director – Delivery will take full developer‑side accountability for end‑to‑end project delivery, providing clear direction to delivery partners, construction supervision consultants, contractors, and suppliers.<br> This role will be responsible for the full delivery lifecycle of large‑scale hospitality developments comprising a portfolio of hotel developments including ultra-luxury, luxury, and mid-scale assets delivered through multiple construction contracts and ensuring delivery on time and within budget, while achieving the highest standards of quality, brand compliance, and operational readiness across all hospitality assets.<br> Key Responsibilities · Manage and lead the delivery of hospitality projects ensuring alignment with Qiddiya’s strategic objectives and standards.<br> · Develop and implement delivery strategies, schedules, and budgets, ensuring alignment with operator timelines, pre-opening requirements, and market positioning.<br> · Oversee coordination between design, engineering, construction, procurement, and operator teams to ensure seamless execution and timely resolution of issues.<br> · Act as the primary interface with hotel operators and brand representatives, ensuring operator requirements are embedded, validated, and delivered in full compliance with brand standards and operational expectations.<br> · Define and lead contracting and procurement strategies, including packaging of works (core & shell, fit-out, FF&E, OS&E), tendering, contractor selection, and contract award.<br> · Ensure full compliance with operator brand standards, including review and approval of mock-ups, prototypes, and key guest-facing areas (rooms, public spaces, F&B outlets).<br> · Monitor project performance, proactively manage risks, delays, and contractor claims, and implement mitigation strategies to protect programme, cost, and opening dates.<br> · Ensure compliance with all safety, quality, and regulatory requirements, with particular focus on hospitality-specific standards and approvals.<br> · Hold full accountability for cost, cash flow, and commercial performance, including budgeting, forecasting, change management, claims resolution, and final account close-out.<br> · Lead project close‑out, testing and commissioning, authority approvals, and handover to operations, ensuring hospitality assets are fully ready for occupancy and long‑term operation.<br> · Lead integration of pre-opening activities with operators, ensuring seamless transition from construction completion to operational launch, including soft opening readiness and guest experience validation.<br> · Prepare comprehensive project reports and present updates to senior management and stakeholders.<br> · Promote innovation, sustainability, and best practices in hospitality delivery, aligned with Qiddiya’s vision.<br> · Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or a related discipline; Master’s degree preferred.<br> Minimum 10 years of experience with prior experience in managing multiple projects or large-scale developments.<br> Strong leadership skills with proven ability to lead cross-functional teams effectively.<br> Excellent understanding of construction methodologies, project management standards, and quality assurance processes.<br> Exceptional organizational, communication, and stakeholder management skills.<br> Proficiency with project management software and tools.<br> Ability to manage multiple priorities and work under tight deadlines while maintaining a high level of attention to detail and quality.<br> Foster a high‑performance, collaborative delivery culture aligned with Qiddiya’s values, safety commitments, and long‑term vision.<br> Mentor and guide junior staff in Project/Construction Management</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>The Chief Surveyor role is a critical leadership position within our prestigious accounting firm, particularly focused on construction projects. In this capacity, you will direct the setting-out, survey control, and as-built verification processes, ensuring that all surveying activities align with project specifications and regulatory standards. This position is not only about technical expertise; it’s an opportunity to lead a team that plays a vital role in the successful execution of construction initiatives, making a significant impact on the overall project outcomes.</p><p>As the Chief Surveyor, you will oversee a dedicated team of surveyors, providing guidance and mentorship to foster a culture of excellence and continuous improvement. Your leadership will be instrumental in implementing innovative surveying techniques and technologies that enhance accuracy and efficiency. We are committed to the professional development of our employees, offering extensive training programs and resources that empower our team to stay ahead of industry trends and advancements.</p><p>In this strategic role, you will collaborate closely with project managers and stakeholders to ensure seamless integration of surveying activities into the broader construction project framework. Your insights will not only shape our surveying practices but also contribute to the overall business vision of the company. This is an incredible opportunity to advance your career while making a lasting impact in the construction sector, all within a supportive and dynamic team environment.</p><p><b>Responsibilities:</b></p><ol><li>Direct the setting-out and survey control processes for construction projects, ensuring precise alignment with design specifications and regulatory requirements to mitigate risks and enhance project success.</li><li>Oversee as-built verification to confirm that completed work aligns with project plans, utilizing advanced surveying technologies and tools to ensure accuracy and compliance.</li><li>Lead and mentor a team of surveyors, fostering a collaborative environment that encourages professional growth and the adoption of best practices in surveying techniques.</li><li>Collaborate with project managers and construction teams to define surveying scopes, timelines, and deliverables, ensuring that all activities are well-coordinated and integrated into the project workflow.</li><li>Review and validate survey reports and documentation to maintain high standards of quality and accuracy, ensuring all outputs meet the company's stringent quality control measures.</li><li>Utilize Geographic Information Systems (GIS) and other mapping technologies to analyze spatial data, providing critical insights that inform project decisions and enhance operational efficiency.</li><li>Engage with clients to understand their specific surveying needs, providing expert guidance and building strong relationships that enhance client satisfaction and retention.</li><li>Monitor industry trends and advancements in surveying technology, recommending innovative solutions that improve service delivery and align with best practices.</li><li>Prepare and manage project budgets related to surveying activities, ensuring cost-effective solutions while maintaining high-quality service standards throughout the project lifecycle.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Proficient in advanced surveying software and tools, enabling accurate data collection and analysis to support construction project success.</li><li>Strong leadership and team management capabilities, essential for guiding a diverse group of surveying professionals toward common goals.</li><li>In-depth knowledge of regulatory compliance and industry standards, ensuring all surveying practices adhere to legal requirements in construction projects.</li><li>Exceptional communication and interpersonal skills, crucial for building effective relationships with clients, project managers, and stakeholders.</li><li>Analytical thinking and problem-solving skills, allowing for effective resolution of complex surveying challenges in construction environments.</li><li>Expertise in Geographic Information Systems (GIS) and mapping technologies, enhancing the visualization and analysis of spatial data for construction projects.</li><li>Financial acumen for budgeting and managing costs associated with surveying activities, ensuring high-quality delivery within financial constraints.</li></ul></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists.<br> You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction.<br> You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br> Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management.<br> Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br> Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution.<br> Cultivate and maintain strong relationships with clients to understand their needs and concerns.<br> Analyze client feedback and implement strategies to drive improvements in customer satisfaction.<br> Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br> Strategic Process Improvement Identify and implement process improvements within the customer service department.<br> Develop and enforce best practices to streamline workflows and enhance operational efficiency.<br> Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals.<br> Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge.<br> Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service.<br> Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br> Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently.<br> Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br> Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies.<br> Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br> Paid Time Off Training & Development Performance Bonus • Bachelor's degree in business, finance, or a related field.<br> • Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.<br> • Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).<br> • Strong leadership and team management skills.<br> • Excellent communication and interpersonal skills.<br> • Knowledge of financial markets and stockbroking processes.<br> • Ability to handle stressful situations and resolve conflicts effectively.<br> • Proficiency in customer service software and CRM systems.<br> • Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br> We offer a comprehensive and holistic work experience and package as follows: • Competitive compensation and benefits.<br> • Fun loving and diverse work environment • Business casual work attire everyday *Please note that only short-listed candidates will be contacted.<br> Thank you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Lucidya and the Role</h3>
<p style="margin:0 0 12px; ************;">Lucidya is an AI-native platform specializing in customer experience (CX) intelligence, designed to autonomously manage entire customer lifecycles from initial engagement through retention and growth. The platform utilizes proprietary NLU capabilities, developed in-house and trained on millions of multilingual conversations, to enable teams to deliver personalized experiences that enhance customer satisfaction, retention, and lifetime value. We are seeking a <strong style="font-weight:700;">Principal Product Manager - Customer Service Suite</strong> to join our team in Riyadh, Riyadh Province, for a full-time position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">This role involves owning the strategy and direction for Lucidya's Customer Service Suite. This includes OmniServ, our ticketing and case management platform, the mobile experience, and the AI-powered capabilities that empower support teams. The Principal Product Manager will define the product's trajectory, make critical prioritization decisions, and shape experiences relied upon by thousands of users daily. The focus is on understanding customer workflows and translating those insights into products that solve meaningful problems, particularly where AI creates tangible customer value.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring investments align with solving customer problems.</li>
<li style="margin:0 0 6px;">Engage with customer support teams, operations leaders, and enterprise customers to understand their workflows, challenges, and needs.</li>
<li style="margin:0 0 6px;">Collaborate with Engineering and Design to deliver continuous improvements, prioritizing iterative learning.</li>
<li style="margin:0 0 6px;">Make informed product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.</li>
<li style="margin:0 0 6px;">Champion AI-powered experiences that genuinely enhance agent productivity and customer outcomes.</li>
<li style="margin:0 0 6px;">Partner with Customer Success, Sales, and Marketing to ensure successful adoption and measurable business impact of new capabilities.</li>
<li style="margin:0 0 6px;">Utilize customer feedback, product analytics, market trends, and experimentation to refine the product and validate decisions.</li>
<li style="margin:0 0 6px;">Foster alignment across stakeholders by clearly communicating product strategy, priorities, trade-offs, and roadmap decisions.</li>
<li style="margin:0 0 6px;">Build trust within cross-functional teams by promoting a collaborative environment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">7-9 years of experience building B2B SaaS products, with end-to-end ownership of a product or product suite.</li>
<li style="margin:0 0 6px;">A focus on solving customer problems over simply shipping features, consistently asking "What problem are we solving?"</li>
<li style="margin:0 0 6px;">Ability to make and articulate difficult prioritization decisions, even when facing disagreement.</li>
<li style="margin:0 0 6px;">A commitment to understanding real user behavior through direct customer engagement.</li>
<li style="margin:0 0 6px;">Exceptional collaboration skills with engineers and designers, including technical understanding to challenge ideas and make informed decisions.</li>
<li style="margin:0 0 6px;">Natural curiosity about new technologies, including AI capabilities and workflow automation tools.</li>
<li style="margin:0 0 6px;">A pragmatic approach that values progress and iteration over waiting for perfection.</li>
<li style="margin:0 0 6px;">Proficiency in using data to support decisions, while understanding its limitations.</li>
<li style="margin:0 0 6px;">Clear communication skills for both technical and non-technical audiences, simplifying complex ideas without oversimplifying problems.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Skills and Preferred Background</h3>
<p style="margin:0 0 12px; ************;">Candidates will likely have experience with:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Product management platforms such as Jira and Confluence.</li>
<li style="margin:0 0 6px;">Collaboration tools including Miro and Figma.</li>
<li style="margin:0 0 6px;">Product analytics platforms such as Mixpanel, Amplitude, or similar.</li>
<li style="margin:0 0 6px;">SQL for exploring product data and validating hypotheses.</li>
<li style="margin:0 0 6px;">Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.</li>
<li style="margin:0 0 6px;">Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.</li>
</ul>
<p style="margin:0 0 12px; ************;">Additional experience that would be beneficial includes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prior work in Customer Support, Customer Success, Contact Centers, or Service Operations before transitioning into Product.</li>
<li style="margin:0 0 6px;">Building AI-powered workflows or automation products that delivered measurable customer outcomes.</li>
<li style="margin:0 0 6px;">Experience designing or building enterprise customer service software.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">This full-time role offers an opportunity to contribute to the future of AI-powered customer service. We invite qualified candidates to apply.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Mirai</h3>
<p style="margin:0 0 12px; ************;">Mirai, a Scopely company and part of Savvy Games Group, operates as a video game support studio based in Riyadh, Saudi Arabia. The studio focuses on developing industry-defining interactive entertainment experiences and plays a critical role in growing the gaming ecosystem across the MENA region.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">Mirai is seeking a <strong style="font-weight:700;">Director of AI</strong> to join its leadership team in Riyadh. This full-time role focuses on product and team development, combining local and global AI strategy with production leadership. The Director of AI will lead the production roadmap and integration of AI solutions across various Scopely business units and studio operations teams, while also building local capabilities and driving innovation within the company.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Oversee the end-to-end development of automation and AI-enabled software solutions for internal clients and use cases.</li>
<li style="margin:0 0 6px;">Support the design and implementation of AI strategy across production pipelines, ensuring alignment between product vision, technical feasibility, and business goals.</li>
<li style="margin:0 0 6px;">Collaborate with global teams to integrate best practices and maintain quality, ensuring scalable and agile production processes leveraging AI.</li>
<li style="margin:0 0 6px;">Identify high-impact AI use cases across development, operations, and player experience in collaboration with the Mirai CEO.</li>
<li style="margin:0 0 6px;">Drive the adoption of AI tools across Central Teams, Engineering, QA, Marketing, Business Development, and Analytics.</li>
<li style="margin:0 0 6px;">Ensure responsible AI usage, governance, compliance, risk management, and adherence to ethical standards.</li>
<li style="margin:0 0 6px;">Build and mentor high-performing multidisciplinary teams focused on AI solution creation, integration, and adoption at scale.</li>
<li style="margin:0 0 6px;">Develop local AI and technical talent in KSA and MENA, growing the department into a world-class center of excellence through internship, mentorship, and training programs.</li>
<li style="margin:0 0 6px;">Foster a culture of learning, innovation, and inclusion within the team.</li>
<li style="margin:0 0 6px;">Build partnerships with global studios, academia, and AI technology providers, and drive community initiatives including AI jams and participation in local industry events.</li>
<li style="margin:0 0 6px;">Contribute to the long-term strategy, operational excellence, and culture of Mirai Studio, defining department OKRs and managing department budgets.</li>
<li style="margin:0 0 6px;">Collaborate with the Mirai CEO to align AI and production strategy with business objectives, both locally for Mirai and globally for internal clients.</li>
<li style="margin:0 0 6px;">Support executive decision-making with data and insights, and act as a Studio Expert to support the adoption of AI solutions and mindset across Mirai Studio.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Requirements</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">15 years of experience</strong> in software development and AI-related roles.</li>
<li style="margin:0 0 6px;">At least <strong style="font-weight:700;">7 years of experience</strong> in senior leadership or executive positions, including leading a multidisciplinary department comprising AI Engineers, Project Managers, and Product Managers.</li>
<li style="margin:0 0 6px;">Demonstrated experience in shaping AI strategy across production pipelines and leading cross-functional AI adoption within engineering and product teams.</li>
<li style="margin:0 0 6px;">Strong background in responsible AI governance, compliance, risk management, and ethics.</li>
<li style="margin:0 0 6px;">Experience defining Department Objectives and Key Results (OKRs).</li>
<li style="margin:0 0 6px;">Proven ability to work directly with CEOs or CTOs and to partner with global teams and external institutions such as studios, academia, or AI technology providers.</li>
<li style="margin:0 0 6px;">Experience working in the MENA region is considered an advantage.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Reporting</h3>
<p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh and reports directly to the CEO. The role is both strategic and hands-on, requiring close collaboration with Scopely's global engineering teams, as well as internal and global stakeholders. The Director of AI will lead a local department consisting of Engineers, Project Managers, and Product Managers.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">Candidates who meet the outlined qualifications are encouraged to apply.</p>