Maintenance Manager Jobs - Riyadh Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Service Delivery Manager to oversee the delivery of IT services, ensuring operational excellence and high customer satisfaction. The ideal candidate will be responsible for managing service delivery operations, monitoring SLAs, coordinating vendors, driving continuous service improvements, and maintaining strong customer relationships while ensuring delivery commitments are consistently achieved.</p><p>Key Responsibilities</p><ul><li>Manage end-to-end service delivery operations for customers and internal stakeholders.</li><li>Track and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Coordinate with vendors, partners, and internal teams to ensure timely issue resolution and service delivery.</li><li>Conduct regular service review meetings and provide operational performance reports.</li><li>Monitor incidents, service requests, problems, and escalations to ensure timely resolution.</li><li>Drive continuous service improvement initiatives and process optimization.</li><li>Ensure adherence to customer-facing delivery commitments and contractual obligations.</li><li>Collaborate with project managers, technical teams, and business stakeholders to ensure seamless service transitions.</li><li>Prepare executive dashboards, operational reports, and governance documentation.</li></ul><p>Must Have Skills</p><ul><li>Experience in SLA Tracking AND Vendor Follow-up AND Operational Reporting AND Service Reviews AND Customer-Facing Delivery Commitments .</li><li>IT service management frameworks: ITIL OR ISO/IEC 20000 OR COBIT .</li><li>Service management tools: ServiceNow OR Jira Service Management OR BMC Helix OR Freshservice OR ManageEngine ServiceDesk Plus .</li><li>Incident Management AND Problem Management AND Change Management AND Service Request Management .</li><li>Vendor Management AND Stakeholder Management AND Customer Relationship Management .</li><li>Service Governance AND Operational Excellence AND Continuous Service Improvement (CSI) .</li><li>Strong experience in KPI Reporting AND Performance Monitoring AND Escalation Management .</li><li>Excellent leadership, communication, negotiation, conflict resolution, and problem-solving skills.</li></ul><p>Good to Have Skills</p><ul><li>Project management methodologies: Agile OR Scrum OR Waterfall .</li><li>Project and collaboration tools: Jira OR Azure DevOps OR Microsoft Project OR Confluence .</li><li>Reporting and analytics tools: Power BI OR Tableau OR Microsoft Excel .</li><li>Familiarity with cloud platforms: AWS OR Microsoft Azure OR Google Cloud Platform (GCP) .</li><li>Experience supporting DevOps, infrastructure, cloud, or application support teams.</li><li>Certifications: ITIL Foundation OR ITIL Managing Professional OR PMP OR PRINCE2 OR Certified ScrumMaster (CSM) .</li><li>Knowledge of compliance and governance standards such as ISO 27001 OR SOC 2 .</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field.</li><li>6 12 years of experience in IT Service Delivery, Service Operations, or Customer Success within enterprise environments.</li><li>Proven track record of managing enterprise customers, vendors, and multi-functional delivery teams.</li><li>Strong understanding of service lifecycle management, operational governance, and customer satisfaction metrics.</li><li>Excellent presentation, stakeholder management, and executive communication skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are looking for an experienced Smart Home Project Manager to lead and oversee the execution of smart home projects. The role involves managing end-to-end project delivery, ensuring timely execution, coordination across teams, and maintaining high-quality standards for all smart home installations and solutions. The ideal candidate should have strong experience in smart home systems or technology-based projects, with a proven ability to manage multiple stakeholders and deliver complex projects successfully. Key Responsibilities Lead and manage end-to-end smart home project execution from planning to delivery. Coordinate with internal teams, contractors, suppliers, and clients to ensure smooth project implementation. Develop project plans, timelines, budgets, and resource allocation strategies. Ensure all projects are delivered on time, within scope, and within budget. Monitor project progress and proactively resolve issues or delays. Oversee installation, integration, and commissioning of smart home systems. Ensure compliance with technical standards, quality requirements, and client expectations. Manage risk assessment and mitigation throughout project lifecycle. Maintain clear documentation and reporting for all project activities. Provide regular updates and performance reports to senior management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements 8 years of experience in Project Management in the Smart Home industry. Prior experience in smart home systems or similar technical solutions is mandatory. GCC experience is preferred. Strong knowledge of project management methodologies and execution frameworks. Experience handling multiple stakeholders and large-scale technical projects. Strong leadership, coordination, and problem-solving skills. Excellent communication and organizational abilities. Preferred Skills Experience in smart home automation and IoT systems. PMP or equivalent project management certification is an advantage. Ability to work in bilingual environments (Arabic &amp; English).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Qiddiya Investment Company is seeking an experienced and strategic Manager - Cybersecurity Threat Management to lead our threat management initiatives. In this leadership role, you will be responsible for overseeing the detection, analysis, and mitigation of cybersecurity threats to safeguard the organization's critical information assets and infrastructure. You will drive the development and execution of advanced threat intelligence programs and incident response strategies, collaborating with various teams to ensure a proactive and effective security posture. Key Responsibilities Lead the cybersecurity threat management program, including threat intelligence collection, analysis, and dissemination. Oversee incident detection and response activities, ensuring timely and effective handling of security incidents. Develop and implement advanced threat hunting and mitigation strategies tailored to organizational risks and needs. Collaborate with internal and external stakeholders to enhance threat intelligence sharing and coordination. Manage and mentor the cybersecurity threat management team, fostering skill development and knowledge sharing. Prepare and present threat intelligence reports and risk assessments to senior leadership and stakeholders. Stay abreast of emerging threats, tactics, and technologies, integrating new knowledge into threat management processes. Ensure compliance with relevant cybersecurity standards, policies, and regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Cybersecurity, Information Technology, or a related field. 6+ years of experience in cybersecurity threat management, incident response, or related fields. Deep understanding of threat intelligence frameworks, security operations, and incident response methodologies. Proven leadership and team management experience. Familiarity with advanced threat detection tools and technologies. Excellent analytical, communication, and interpersonal skills. Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Threat Intelligence Analyst (CTIA), or GIAC Certified Incident Handler (GCIH) are highly desirable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><div><span ><b>ABOUT THE ROLE</b></span></div><div><span ><br></span></div><div><span >We're looking for a Regional Channel Manager to evangelize the SpiderSilk message and drive mutual revenue with new and existing partners across the UAE. This is a high-impact opportunity within a growing go-to-market organization — one where you'll collaborate closely with regional sales directors to generate new business and enhance channel performance, while partnering with marketing and support functions to achieve operational efficiency.</span></div><div><span ><br></span></div><div><span >This is an exciting opportunity for a channel sales professional with strong regional expertise and a proven ability to build and scale partner ecosystems in the UAE's competitive, tech-driven market. You'll play a pivotal role in executing regional channel strategy and contributing directly to SpiderSilk's revenue goals across the Gulf.</span></div><div><span ><br></span></div><div><span ><b>RESPONSIBILITIES</b></span></div><div><span ><br></span></div><div><span >Build and manage both channel strategy and execution in alignment with regional sales directors, ensuring tight coordination on goals and pipeline across the UAE.</span></div><div><span ><br></span></div><div><span >Develop, implement, and measure targeted partnership campaigns to generate new business opportunities and drive upsell with channel partners.</span></div><div><span ><br></span></div><div><span >Collaborate closely with marketing and internal sales support teams to maximize partner recruitment, training, and sell-through performance.</span></div><div><span ><br></span></div><div><span >Cultivate and maintain strong relationships with key channel partners and stakeholders across the UAE and wider Gulf region.</span></div><div><span ><br></span></div><div><span >Continuously analyze Partner Community performance data to identify operational gaps and improve software product sales outcomes.</span></div><div><span ><br></span></div><div><span >Develop and refine segmented client portfolios — factoring in industry, region, ARR, product type, and profitability potential.</span></div><div><span ><br></span></div><div><span >Drive product knowledge sharing, cross-training, and operational collaboration across the partner community to maximize team efficiency and minimize key-person risk.</span></div><div><span ><br></span></div><div><span >Provide regular activity reports, channel forecasts, and pipeline analysis to management.</span></div><div><span ><br></span></div><p> </p><div><span >Actively participate in relevant industry and technology events across the region to promote SpiderSilk and build a trusted, long-standing network of business partnerships.</span></div></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"> <p><strong>Objective:</strong></p><p>The position is responsible for planning and executing product and assortment strategies that meet or exceed financial targets. It involves coordinating merchandise allocation, managing inventory levels, supporting pre-season financial planning and in-season forecasting, and ensuring balanced collections across stores. The role plays a critical part in maintaining stock health, driving category performance, and enhancing customer experience in collaboration with the Brand Manager.</p><p><strong>Key Responsibility:</strong></p><ul><li>Assist in developing merchandise plans based on sales trends, product mix, and brand forecasts.</li><li>Coordinate pre-season financial planning, in-season projections, open-to-buy management, and new store budgeting.</li><li>Plan store-wise merchandise mix and manage product allocation, pre-distribution, and reserve stock.</li><li>Analyze store profiles using metrics such as weeks of stock, sales mix, and inventory by store grade.</li><li>Finalize seasonal assortment plans and size run books in coordination with the Senior Merchandiser.</li><li>Monitor competitor pricing, product offerings, and merchandising strategies to support positioning.</li><li>Ensure efficient in-season stock management, including markdowns, replenishments, and stock balancing.</li><li>Manage margin negotiations, order placements, product selection, and distribution in line with company targets.</li><li>Track performance of bestsellers and slow movers; take corrective action to improve turnover and profitability.</li><li>Monitor actual sales vs. forecasts, conduct regular inventory checks, and ensure timely replenishments.</li><li>Oversee compliance with stock ageing standards and maintain stock turns as per company policy.</li><li>Conduct regular store visits and competitor analysis alongside the Brand Manager, providing strategic feedback.</li></ul><p><strong>Desired Experience:</strong></p><ul><li>6-8 years of experience in pre-season financial planning, in-season forecasting, and open-to-buy management.</li><li>Strong understanding of merchandising operations across multi-store retail environments.</li><li>Proven ability to drive sales performance through strategic assortment and inventory planning.</li><li>Experience in cross-functional collaboration with planning, buying, and operations teams.</li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Commercial Manager will be responsible for managing all <strong>commercial, contractual, and financial aspects</strong> of major <strong>infrastructure projects</strong> in Riyadh, including <strong>roads, highways, bridges, tunnels, and associated utilities</strong>, within a <strong>consultant/PMC environment</strong>. The role requires strong experience in the <strong>Middle East market</strong>, working closely with clients, contractors, and internal project teams.</p><br><br>Responsibilities:<br><ul><li><p>Lead commercial and contract management activities across multiple infrastructure projects.</p><br></li><li><p>Administer contracts in accordance with FIDIC Red &amp; Yellow Book conditions.</p><br></li><li><p>Manage variations, claims, EOTs, loss &amp; expense, and change control processes.</p><br></li><li><p>Review and certify interim payment applications, final accounts, and commercial reports.</p><br></li><li><p>Provide commercial advice to Project Directors, Engineers, and Clients.</p><br></li><li><p>Support dispute avoidance, claim negotiations, and contractual correspondence.</p><br></li><li><p>Monitor project budgets, cost forecasts, risk registers, and cash flow.</p><br></li><li><p>Ensure compliance with client governance, contractual procedures, and consultant best practices.</p><br></li><li><p>Interface with legal teams on contractual matters where required.</p><br></li><li><p>Mentor and manage commercial / QS teams on assigned projects.</p><br></li></ul><br>Qualifications:<br><ul><li><p>Bachelor’s degree in Quantity Surveying, Commercial Management, Engineering, or related discipline.</p><br></li><li><p>15+ years of experience, with significant consultant/PMC experience in the Middle East.</p><br></li><li><p>Proven background on roads, highways, bridges, tunnels, and infrastructure projects.</p><br></li><li><p>Strong working knowledge of FIDIC contracts, claims management, and commercial risk control.</p><br></li><li><p>Experience working on Saudi Arabia / Riyadh-based projects is highly preferred.</p><br></li><li><p>Excellent communication, negotiation, and stakeholder management skills.</p><br></li></ul><p><span>Imagine a better future for you and a better future for us all.</span></p><br><p><span>Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself?</span></p><br><p><span>With us, you can. Apply today.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b> Riyadh, Saudi Arabia</p><p><b>Job Objective:</b></p><p>A search is underway for an ambitious Sales Manager with leadership experience to take on a role in our team in Riyadh. The ideal candidate will be responsible for leading sales efforts, developing innovative strategies to increase revenue in the hospitality and catering sector, as well as building sustainable strategic partnerships and effectively managing the sales team to achieve company targets.</p><p><b>Main Responsibilities:</b></p><ul><li><b>Developing Sales Strategies and Revenue Growth:</b></li><li>Formulating and executing comprehensive annual sales plans for catering and event services aligned with company goals.</li><li>Identifying and achieving ambitious KPIs and revenue targets that support market share growth.</li><li>Conducting market studies to identify new sales sectors and opportunities (corporates, government entities, VIPs, and luxury wedding events).</li><li><b>Business Development and Partnership Building:</b></li><li>Establishing and developing strong, sustainable working relationships with corporate clients, event organizers, and specialized agencies, and government entities.</li><li>Managing commercial negotiations and securing high-value contracts and long-term partnerships.</li><li><b>Team Leadership and Guidance:</b></li><li>Managing, guiding, and training the sales team to enhance their skills and develop their capabilities.</li><li>Setting key performance indicators for the team, monitoring their performance continuously to ensure sales objectives are met.</li><li>Creating a motivating work environment focused on achieving results and excellence in performance.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Sales Strategy and Revenue Growth.</b></p><ul><li>Developing and implementing an annual sales strategy for catering and event services.</li><li>Identifying and achieving ambitious revenue targets.</li><li>Identifying new market sectors (corporates, government, key individuals, weddings).</li></ul><p><b>2. Business Development.</b></p><ul><li>Building strong relationships with:</li><li>Corporate clients</li><li>Event organizers and agencies</li><li>Government entities</li><li>Securing high-value contracts and long-term partnerships.</li></ul><p><b>3. Team Leadership</b></p><ul><li>Leading, training, and managing the sales team.</li><li>Setting key performance indicators, monitoring performance, and ensuring goal achievement.</li><li>Building a high-performance culture focused on results.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>TikTok LIVE connects creators and communities in real time, enabling interactive experiences and new monetisation opportunities. As part of our rapid expansion in the MENAT region, we are actively seeking a skilled professional to join our TikTok LIVE Operations team in Saudi Arabia as a Creator Manager. In this pivotal role, you will work with the Creator Managers' Lead to implement creator management strategies to influence the creator ecosystem and amplify platform activeness, and ultimately drive revenue growth. Responsibilities: 1. Build and maintain long-term relationships with LIVE creators and creator agencies across MENA region. 2. Deliver structured onboarding, education, and training to creators on TikTok LIVE products, features, policies, and best practices. 3. Support creators in developing content strategies and growth paths to improve LIVE performance and engagement 4. Monitor creator performance data on a weekly/monthly basis, identify gaps, and provide actionable recommendations for improvement. 5. Drive daily creator operations, including communication, motivation, troubleshooting, and encouraging consistent LIVE activity. 6. Collaborate closely with cross-functional teams to design and execute creator campaigns and LIVE initiatives. 7. Contribute insights on MENA LIVE ecosystem trends and provide suggestions to optimize creator operations strategy and methodology. Minimum Qualifications: 1. Bachelor’s degree or above 2. Fluent in Arabic to collaborate with relevant business stakeholder efficiently. 3. Strong communication and interpersonal skills, comfortable working directly with creators and external partners. 4. Strong learning ability and adaptability in a fast-paced, evolving environment. 5. Genuine interest in content creation, livestreaming, social media, or creator economy. 6. Self-driven mindset with strong ownership and execution ability.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Company:</b> Sewar Company – Healthy Food &amp; Supplements Distribution</p><p><b>Location:</b> Kingdom of Saudi Arabia</p><p><b>Industry:</b> Health, Wellness, Supplements, FMCG Distribution</p><p>Sewar Company is expanding its presence in the fast‑growing health and supplements market in KSA. We are looking for a <b>Marketing Manager</b> who can lead our brand strategy, manage a creative team, and drive impactful marketing initiatives across retail, online, and distribution channels.</p><p>This role is ideal for someone who thrives in a dynamic environment, understands consumer behavior in the health sector, and can build strong relationships with global and local brands.</p><p><b>? Key Responsibilities</b></p><ul><li>Lead and manage the marketing team to deliver high‑quality campaigns and brand activities.</li><li>Develop and execute marketing strategies that strengthen Sewar’s presence in the healthy products and supplements market.</li><li>Manage communication and coordination with brand partners, suppliers, and agencies.</li><li>Create marketing materials for customers, distributors, and online platforms (social media, e‑commerce, retail partners).</li><li>Plan, execute, and evaluate product testing programs, sampling activities, and promotional events.</li><li>Oversee digital marketing performance including social media, SEO, paid ads, and content strategy.</li><li>Analyze market trends, competitor activities, and consumer insights to guide decision‑making.</li><li>Ensure consistent brand messaging across all channels and customer touchpoints.</li><li>Support sales teams with promotional tools, product sheets, and campaign materials.</li><li>Manage the marketing budget and ensure efficient use of resources.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Proven experience in marketing within FMCG, health, wellness, or supplements industry.</li><li>Strong leadership skills with the ability to manage and motivate a team.</li><li>Experience in brand management, content creation, and digital marketing.</li><li>Ability to plan and manage events, product testing, and promotional activities.</li><li>Excellent communication and coordination skills with internal teams and external partners.</li><li>Strong analytical mindset with the ability to interpret data and optimize campaigns.</li><li>Creative thinker with the ability to develop engaging marketing concepts.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a high-performing Business Development Manager to drive revenue growth through new business acquisition and strategic client engagement across the security and Structured cabling sector.</p><p>The ideal candidate is commercially sharp, relationship-driven, and capable of identifying and closing high-value opportunities while contributing to overall business strategy.</p><p>______</p><p>Key Responsibilities</p><p>• Drive new business acquisition to achieve annual revenue targets&nbsp;</p><p>• Identify and develop opportunities for integrated solutions (CCTV, access control, AV, structured cabling and related systems)&nbsp;</p><p>• Build and manage a strong pipeline of qualified prospects across target industries&nbsp;</p><p>• Lead the full sales cycle, including prospecting, solution positioning, proposal development, negotiation, and closing&nbsp;</p><p>• Engage with decision-makers and stakeholders at multiple levels to understand business needs and position tailored solutions&nbsp;</p><p>• Develop strategic partnerships and channels to accelerate market penetration&nbsp;</p><p>• Work closely with technical and operations teams to ensure commercially viable and competitive proposals&nbsp;</p><p>• Monitor market trends, competitor positioning, and emerging opportunities&nbsp;</p><p>• Should have knowledge in latest technology and AI oriented system.</p><p><br></p><p>targets&nbsp;</p><p>• Strong network and ability to generate opportunities independently</p><p>• Commercially driven with strong negotiation and stakeholder management skills</p><p>• Ability to operate both strategically and hands-on</p><p>• Relationship building and Negotiation ability&nbsp;</p><p>• Market Intelligence</p><p>• CRM professional</p><p>• Self-Starter</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements &amp; Skills</p><p>• Bachelor’s degree in business, Engineering, or a related field</p><p>• 5–10 years of experience in business development or solution-based sales within relevant industries&nbsp;</p><p>• Proven track record of closing high-value deals and achieving annual revenue&nbsp;</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develops, manages, and/or executes all phases of the project controls effort (planning/scheduling and cost analysis). The incumbent utilizes widely diversified knowledge of project controls activities and draws upon extensive experience and exposure to various types of projects and clients.</p><p><strong>What You'll Be Doing:</strong></p><ul><li>Establish planning and scheduling standards, WBS/CBS structures, coding, calendars, and procedures aligned with contractual and project governance.</li><li>Develop, integrate, and maintain Level 1 4 schedules and the Integrated Master Schedule, ensuring robust logic, interfaces, and milestone integrity.</li><li>Develop detailed schedules with resource/cost loading at the activity level.</li><li>Implement a deliverable-based progress measurement model and coordinate with Leads to maintain periodic updates.</li><li>Utilize Earned Value Management techniques to evaluate schedule and cost performance metrics.</li><li>Maintain bi-weekly updates of Earned Value Analysis dashboard at the project and Sector level.</li><li>Review, check and evaluate Contractors/Consultants schedule of works.</li><li>Monitor the work progress, compare to the accepted program of work and report it to the Project Director and Project Controls Manager.</li><li>Prepare weekly and/or monthly progress reports covering the status of the project.</li><li>Lead review and finalize, Contractors/Design Consultants schedules (Baseline/Recovery) in line with established procedures and Contract requirements.</li><li>Lead schedule risk assessments; quantify impacts to milestones and contingency and provide mitigation recommendations.</li><li>Govern schedule change control; perform time impact analyses and support claims/forensic schedule reviews as required.</li><li>Facilitate weekly/monthly schedule reviews and look-ahead planning, drive accountability for deliverables across Engineering, Procurement, Construction, and Commissioning.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>What Required Skills You'll Bring:</strong></p><ul><li>Bachelor's degree in engineering or construction management or related field (or equivalent work experience) and typically 15+ years of related experience, as well as having worked as the Planning/scheduling manager on large-scale projects.</li><li>Experience in performing, monitoring, and reviewing planning and scheduling functions, which include schedule development, control, and analysis, in the field and the home office.</li><li>Proficient PC skills including proficiency Project Controls Software and Microsoft Office Suite.</li><li>Strong capability in establishment of progress measurement system, variance/trend analysis, critical path/near critical analysis, and schedule forecasting, resource-loaded scheduling and coordination across multi-functional teams.</li><li>Experience in performing time impact analyses and support claims/forensic schedule reviews of Contractors/Consultants claims as required.</li><li>Experience as Planning scheduling Manager/ Lead on high end hospitality Projects preferably in KSA/GCC region with Western Internationally reputed firms.</li><li>Knowledge of engineering and construction management is customarily acquired over time through specialized instruction or practical experience.</li><li>Demonstrated ability to plan, organize, direct, perform, review, and present schedule products independently with minimal supervision. This includes using a high level of professional judgment and knowledge related to technical planning and scheduling skills and engineering design, construction, and procurement practices.</li><li>Proficiency with Microsoft Excel and standard project controls/reporting practices; familiarity with EVM concepts.</li><li>Excellent communication, presentation, and stakeholder management skills; demonstrated ability to influence and drive outcomes.</li><li>Excellent verbal and written communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Senior Product Manager- AI Job </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>13 May 2026 </span> <br> <br> <br> <br> <span>Custom Field 1:&nbsp; </span> <span>611055 </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Riyadh, SA </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span>Facility:&nbsp; </span> <span>Business Analyst &amp; Product Management </span> <br> <br> <br> <br> <span> <span><br> </span></span><p><strong><span>ROLE PURPOSE</span></strong></p><br><br> <p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br> <br> <p><span>To manage AI and Data Analytics business solutions by driving product development, enabling business growth, and delivering scalable AI-powered offerings. The role is responsible for managing product lifecycles, supporting customer needs, collaborating with technical and product teams, and contributing to revenue growth and business performance across AI and Data Analytics initiatives.</span></p><br><br> <br> <br> <p><strong><span>KEY ACCOUNTABILITIES &amp; ACTIVITIES</span></strong></p><br><br> <p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br> <br> <p><strong><span>Key Accountabilities</span></strong></p><br><br> <p><strong><span>Key Activities</span></strong></p><br><br> <br> <ol> <li><span>AI &amp; Data Analytics Product Management</span></li> </ol> <ul> <li><span>Manage the lifecycle management of AI and Data Analytics products and business solutions.</span></li> <li><span>Define product vision, roadmap, priorities, and enhancement plans aligned with business objectives.</span></li> <li><span>Ensure products deliver measurable business and customer value.</span></li> </ul> <br> <ol> <li><span>Business Solutions &amp; Growth Enablement</span></li> </ol> <ul> <li><span>Support the growth of AI &amp; Data Analytics business offerings and initiatives.</span></li> <li><span>Contribute to business development activities and identify opportunities for expansion.</span></li> <li><span>Support project management activities related to AI solutions and customer engagements.</span></li> </ul> <br> <ol> <li><span>Customer Needs &amp; Solution Enablement</span></li> </ol> <ul> <li><span>Manage customer requirements, expectations, and feedback to ensure customer satisfaction.</span></li> <li><span>Collaborate with customers and stakeholders to understand business challenges and define AI-enabled solutions.</span></li> <li><span>Ensure solutions align with customer objectives and operational needs.</span></li> </ul> <br> <ol> <li><span>AI Products &amp; Solution Development</span></li> </ol> <ul> <li><span>Collaborate with technical and product teams to develop AI and Data Analytics solutions and products.</span></li> <li><span>Support the development and enhancement of AI models, analytics capabilities, and customer solutions.</span></li> <li><span>Contribute to transforming viable customer AI solutions into scalable products.</span></li> </ul> <br> <ol> <li><span>Open Data &amp; Analytics Capabilities</span></li> </ol> <ul> <li><span>Support building open data collection and analytics capabilities.</span></li> <li><span>Identify opportunities to leverage data and analytics to improve products and business outcomes.</span></li> <li><span>Contribute to enabling scalable analytics practices and platforms.</span></li> </ul> <br> <ol> <li><span>Commercial &amp; Financial Performance</span></li> </ol> <ul> <li><span>Support achieving sales targets and business objectives related to AI &amp; Data Analytics offerings.</span></li> <li><span>Contribute to monitoring product performance, profitability, and business impact.</span></li> <li><span>Support P&amp;L-related activities and business reporting where required.</span></li> </ul> <br> <ol> <li><span>Stakeholder Collaboration &amp; Delivery</span></li> </ol> <ul> <li><span>Coordinate with business, product, technical, and delivery teams to ensure successful execution of initiatives.</span></li> <li><span>Facilitate alignment between business priorities and technical implementation.</span></li> <li><span>Support cross-functional collaboration to drive product success.</span></li> </ul> <br> <ol> <li><span>Policies, Processes &amp; Procedures</span></li> </ol> <ul> <li><span>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled andconsistent manner</span></li> <li><span>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment</span></li> </ul> <br> <ol> <li><span>Information Security</span></li> </ol> <ul> <li><span>Comply with all relevant information Security practices and standards to ensure data integrity and confidentiality</span></li> </ul> <br> <br> <br> <br> <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Information Security, Product Development, Project Manager, Business Analyst, Marketing, Technology, Research </span> </span> </p><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Parsons is looking for an amazingly talented <strong>Senior Design Project Manager</strong> to join our team! In this role you will be responsible for overseeing the delivery, planning, design, and execution of projects from inception to completion. This role involves managing project teams, coordinating with stakeholders, keeping strong relationships with clients, ensuring adherence to budgets and timelines, and maintaining high standards of quality and safety.</p> <p><strong>What You'll Be Doing;</strong></p> <ul> <li><p>Address client concerns and ensure satisfaction.</p></li> <li><p>Manage and coordinate design interfaces with third parties, other design consultants, contractors, design reviewers among others.</p></li> <li><p>Collaborate with engineers and designers to develop project designs.</p></li> <li><p>Manage and coordinate with procurement and subconsultants to ensure full integration in design development.</p></li> <li><p>Manage and ensure placement of subconsultants contracts, invoicing to clients and payments to subconsultants.</p></li> <li><p>Review and approve design documents and drawings.</p></li> <li><p>Monitor project budgets and control costs.</p></li> <li><p>Oversee the day-to-day operations.</p></li> <li><p>Monitor progress and performance against project plans.</p></li> <li><p>Facilitate effective communication and collaboration among team members.</p></li> <li><p>Resolve conflicts and issues that arise during project execution.</p></li> <li><p>Maintain strong relationships with clients, vendors, and other stakeholders.</p></li> <li><p>Provide regular updates and reports to stakeholders.</p></li> <li><p>Allocate resources efficiently to meet project demands.</p></li> <li><p>Lead and mentor project teams, including project coordinators, engineers, and contractors.</p></li> <li><p>Ensure designs meet regulatory requirements and client specifications.</p></li> <li><p>Ensure compliance with safety standards and quality control measures.</p></li> <li><p>Develop comprehensive project plans, including scope, objectives, timelines, and budgets.</p></li> <li><p>Define project deliverables and milestones.</p></li> <li><p>Identify and mitigate financial risks.</p></li> <li><p>Conduct feasibility studies and risk assessments.</p></li> </ul> <p><strong>What Required Skills You'll Bring;</strong></p> <ul> <li><p>Bachelor s degree in project management, Engineering, or a related field. Having a Master s degree is an advantage.</p></li> <li><p>Minimum 20 years of experience in project management, including at least 5 years in a senior leadership role on large-scale infrastructure or developments</p></li> <li><p>Demonstrated success managing multi-phase project delivery with complex interdependencies</p></li> <li><p>Experience leading multidisciplinary teams across design, supervision, and construction.</p></li> <li><p>Strong leadership and strategic planning capabilities.</p></li> <li><p>In-depth knowledge of project delivery methodologies.</p></li> <li><p>Proficiency in project management tools (e.g., Primavera P6, MS Project).</p></li> <li><p>Excellent communication, negotiation, and problem-solving skills</p></li> <li><p>Ability to work under pressure and deliver results.</p></li> <li><p>Positive attitude, commitment to project delivery and deadlines achievement.</p></li> <li><p>Familiarity with local authority and regulatory environments.</p></li> <li><p>Background in client-side project management, construction management and/or design management.</p></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Description:</strong></p> <p>Parsons is looking for an amazingly talented <strong>Senior Design Project Manager /b&gt;to join our team! In this role you will be responsible for overseeing the delivery, planning, design, and execution of projects from inception to completion. This role involves managing project teams, coordinating with stakeholders, keeping strong relationships with clients, ensuring adherence to budgets and timelines, and maintaining high standards of quality and safety.</strong></p><p></p></section>

<p><strong>Job Description</strong></p><p><strong>Key Accountability Areas</strong></p><p><strong>Logistics Optimization</strong></p><ul><li>Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs.</li><li>Increase On-time deliveries by enhancing system estimations, accuracy and reduce outliers.</li><li>Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders.</li><li>Analyzing customer delivery experience and enhancing all factors that impact NPS score.</li><li>Optimizing Stacked orders to ensure saving orders with the best experience.</li><li>Optimizing stacked orders CPO and ensuring we reduce CPO smartly.</li><li>Study, prepare, and roll out cities from the On-demand working model to the shift model.</li><li>Optimizing shift cities forecast, rider demand estimations, zoning, and slots availability.</li><li>Optimizing all shift city setups systematically and ensuring riders can work seamlessly</li><li>Leading new initiatives such as acquiring college students as freelance riders with HS fleet.</li><li>Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools.</li><li>Position owner tasks are not limited to the previous tasks, but also completing other assigned tasks by his manager and management.</li></ul><p><strong>Governance and Resilience</strong></p><ul><li>Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner</li><li>Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement</li><li>Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions</li></ul><p><strong>Daily Operations</strong></p><ul><li>Follow daily operations relating to the job to ensure work continuity</li><li>Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards</li><li>Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner</li></ul><p><strong>People Management</strong></p><ul><li>Participate in the identification and recruitment of key talents for their respective Department</li><li>Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures</li><li>Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance</li><li>Uphold a high-performance working environment and promote the Organization's Values</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p><strong>Knowledge and Experience</strong></p><ul><li>3 - 4 years of relevant experience</li><li>Basic knowledge of supply chain and Finance.</li><li>Great Excel and analytical skills.</li><li>Decision making</li><li>Excellent communication skills.</li></ul><p><strong>Education and Certifications</strong></p><ul><li>Bachelor's Degree in a relevant field is required.</li><li>Master's degree in a relevant field is preferred</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Developing and getting ratified department operating structure and department operating processes and procedures based on the PMM processes and procedures.</p></li><li><p>Ensuring Functional compliance for awarded contracts in the areas of:&nbsp;</p><ul><li><p>Performance</p></li><li><p>Guarantees</p></li><li><p>Invoicing and payment</p></li><li><p>Change management</p></li><li><p>Claims</p></li><li><p>Preliminary and final handover</p></li><li><p>Defects and warranty</p></li><li><p>Close-out</p></li></ul></li><li><p>Maintaining functional responsibility for contract administrators assigned to Clusters and Business units.</p></li><li><p>Assessing the capability of the Client’s existing contracts staff and recommending appropriate roles and responsibilities.&nbsp;</p></li><li><p>Prepare the Contracts Management Section knowledge transfer program, which includes comprehensive on-the-job learning.</p></li><li><p>Review change requests and claims and recommend them for approval.</p></li><li><p>Supporting other departments with contracts formation and management services (i.e. templates for consultants’ services contracts, General Engineering Services contracts, etc.).</p></li><li><p>NWC’s consolidated list of approved contractors, consultants and suppliers.&nbsp;</p></li><li><p>Support NWC in reviewing the commercial part of the bid packages.</p></li><li><p>Monitor the adherence of contracts to the government and client’s contractual and procurement regulations.</p></li><li><p>Ensure proper implementation of project close-out processes and procedures according to PMM.</p></li><li><p>Review project suspension and withdrawal requests and recommend for approval.</p></li><li><p>Informs themselves of the relevant quality, environmental, safety, and occupational health policies, as well as manuals and procedures within Hill International, and ensures continued compliance with these requirements while employed by Hill.</p></li><li><p>Perform other duties as assigned by the line manager/supervisor.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor’s in engineering from an accredited university.&nbsp;</p></li><li><p>Minimum 20 years’ experience in contract management, including overall responsibility for contract management on large-scale projects.</p></li><li><p>Experience with the Kingdom of Saudi Arabia procurement law.&nbsp;</p></li><li><p>Direct experience in managing workload distribution, execution of work and personnel management. Formation and administration of (sub) contracts: pre-qualification, compilation of bid requests, receipt of bids, bid evaluation, award, monitoring contractor performance, back charges, resolution of claims and disputes. Technical and administrative knowledge of engineering/construction industry contracting practices, government and commercial procurement regulations and practices, policies, procedures and work practices.</p></li><li><p>Demonstrated experience in pricing, contract law, contract drafting, administration and negotiation of change orders, effective correspondence, planning and scheduling.&nbsp;</p></li><li><p>Thorough knowledge of prime contracts management administration as well as (sub) contract formation and administration, execution office and field procedures and documents relating to a multi-discipline construction project.</p></li><li><p>Excellent verbal and written communication skills in both Arabic and English.&nbsp;</p></li><li><p>Preferable Experience of working in KSA.&nbsp;</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p>Role Overview: We are hiring a Product Operations Manager to build our Product Ops function from the ground up. This role is central to how our product organization operates and scales. You will design and run the operating cadence, embed operational excellence into our core processes, and deliver cross functional initiatives that improve how we plan, ship, and learn. Reporting to the Sr Director of Product, you will partner closely with senior leaders across Product, Engineering, Design, and Commercial. As the function proves impact, you will have the opportunity to hire and lead a small Product Ops team.</p><p>The Mission The goal of Product Operations is to reduce lead time to value by improving how we plan, execute, launch, and learn across Product, Engineering, and Design. As our first Product Ops hire, you will set the foundations: the rituals, standards, tooling, and feedback loops that help teams move fast with clarity. You will focus on outcomes, not process for its own sake. This is a hands on role. You will design the systems and run it.</p><p>Key Responsibilities: Build and own webook.com Product Ops foundations: planning cadence, OKR tracking, decision forums, roadmap hygiene, and ways of working. Orchestrate release readiness and go to market execution across markets by defining launch standards, checklists, and clear ownership. Create the post launch learning loop: performance tracking, insights synthesis, retros, and follow up execution with accountable product owners. Define and track cross market experience standards and launch quality signals, and surface gaps early with clear owners to close them. Drive a small number of high impact horizontal initiatives that measurably improve delivery speed, quality, and alignment. Act as a connector and force multiplier across Product, Engineering, Design, Data, and Commercial, removing friction and surfacing systemic risks early. Establish lightweight documentation and tooling standards that improve clarity without adding bureaucracy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years in Product Ops, Product, Business Ops, consulting, or transformation roles in a tech environment</li><li>Proven ability to build operating models and rituals from scratch and get adoption without authority</li><li>Strong cross functional program leadership from ambiguity to shipped outcomes</li><li>Experience supporting multi market launches or localization</li><li>Experience in consumer apps, marketplaces, or ticketing and entertainment</li><li>Prior experience hiring or leading a small team</li><li>Data fluency: comfortable with metrics, dashboards, and making tradeoffs visible</li><li>Clear communicator who can influence senior stakeholders and handle conflict constructively</li><li>Bias to action and high ownership</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Position Summary</strong></p><p>Euro Group Engineering Consultancy seeks a seasoned Project Manager with demonstrable experience in oil spill response and coastal/shoreline soil remediation to lead client-facing consultancy, field investigation, remedial design and implementation oversight. The role will manage multi‑disciplinary teams, produce technical deliverables (work plans, field protocols, BOQs, BMPs), liaise with regulators/clients, and supervise contractors during field work and remediation verification.</p><br><p><strong>Key Responsibilities:</strong></p><ul><li><p>Lead and be the primary client-facing Project Manager for oil‑spill and coastal soil remediation consultancy assignments from mobilization through closeout.</p></li><li><p>Prepare and submit draft and final Work Plans, mobilize project teams, and deliver approved implementation schedules (logic‑tied, critical path milestones) within contract timelines.</p></li><li><p>Design and/or review field investigation programs (SCAT‑modified surveys, LiDAR integration, transect/grid pit networks, georeferenced sampling), including sampling SOPs, QA/QC, chain‑of‑custody and laboratory method specifications.</p></li><li><p>Develop remedial design packages and standalone appendices per site: remediation methodology, drawings, GIS maps/coordinates, HSSE plans, disposal/waste handling methodology, and complete BOQs with detailed cost breakdowns and execution durations.</p></li><li><p>Manage and coordinate environmental monitoring programs (soil/sediment/biota sampling, TPH/PAH and other analyses), liaise with accredited laboratories and ensure laboratory accreditation/SOPs meet KSA requirements.</p></li><li><p>Provide technical oversight and supervise remediation contractors during field trials, mobilization, REA (Rapid Ecological Assessment), vertical control/topographic surveys, and active remediation; verify implementation of environmental protection measures and no‑go zones.</p></li><li><p>Integrate historical data, long‑term monitoring results and LiDAR outputs to evaluate remedial alternatives, identify data gaps, and produce technical justification for selected methods.</p></li><li><p>Prepare technical memoranda, presentations and workshops for client technical teams; deliver executive summaries in English and Arabic.</p></li><li><p>Lead after‑action reviews, capture lessons learned, and produce site‑specific Best Management Practices (BMPs) for active and post‑remediation phases.</p></li><li><p>Oversee preparation of electronic deliverables (CAD/GIS, data tables, cost databases) and ensure all documentation is client‑review ready.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor’s degree in Environmental Engineering, Marine/Civil Engineering, Environmental Science or related discipline; Master’s preferred.</p></li><li><p>Professional certification (PMP or equivalent) preferred.</p></li><li><p>Recognized oil spill and incident management training (IMO/OSR, ICS) and HSE certifications preferred.</p></li></ul><br><p><strong>Experience:</strong></p><ul><li><p>Minimum 10 years’ relevant experience with at least 3 years in senior project management/client‑facing consultancy roles.</p></li><li><p>Proven, mandatory experience managing oil spill response and coastal/shoreline soil remediation projects, including field investigations, SCAT/modified SCAT surveys, LiDAR data integration, sediment chemistry (TPH/PAH), and preparation of BOQs and remediation design packages. Candidates must provide project examples and references.</p></li><li><p>Experience supervising remediation contractors and conducting ecological assessments and REAs in tidal/intertidal environments.</p></li><li><p>Familiarity with Saudi regulatory and permitting processes and working in petrochemical, offshore, port or industrial coastal contexts preferred.</p></li></ul><br><p><strong>Technical Skills &amp; Competencies:</strong></p><ul><li><p>Expert knowledge of oil spill response tactics, shoreline cleanup, HOS/AP removal, tilling/excavation, bioremediation and other coastal remediation technologies.</p></li><li><p>Strong competence in field investigation design (sampling design, dGPS, QA/QC), environmental monitoring and lab coordination (ISO/17025 familiarity).</p></li><li><p>Proficiency with Primavera P6, MS Project, GIS/CAD, data analysis and reporting tools.</p></li><li><p>BOQ preparation, cost estimating (SAR), contract administration and procurement oversight.</p></li><li><p>Excellent leadership, crisis decision‑making, stakeholder management and communication skills; strong technical writing in English with Arabic advantageous.</p></li><li><p>Ability to mobilize on short notice and travel frequently between Jubail, Riyadh and project sites.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p> <p> <b> <strong>About the role</strong> </b> </p> <p>We re looking for a Lead Product Manager to own our anti-fraud platform strategy and lead a team of product managers building our real-time fraud prevention platform that detects and stops fraud across the full customer journey</p> <p>This role is about direction and impact. You will define what problems we solve, why they matter, and lead the team to execute effectively.</p> <p> <b> <strong>What you'll do</strong> </b> </p> <ul> <li>Define and drive the strategy, vision, and roadmap for our fraud products across device, behavioral, and transaction intelligence layers.</li> <li>Translate customer needs, market insights, and regulatory requirements into scalable product initiatives.</li> <li>Prioritize features and investments based on business impact, customer value, and long-term platform goals.</li> <li>Lead and mentor a team of product managers, fostering accountability, collaboration, and high performance.</li> <li>Partner closely with Engineering, Data Science, Commercial, and Operations teams to ensure seamless product execution and delivery.</li> <li>Engage with customers and key stakeholders to gather feedback, support strategic opportunities, and shape product decisions.</li> <li>Monitor industry trends, competitive offerings, and emerging fraud patterns to maintain market differentiation.</li> <li>Drive cross-functional alignment, remove execution bottlenecks, and ensure timely delivery of high-quality solutions.</li> <li>Own product outcomes by tracking adoption, usability, operational efficiency, and commercial success across the fraud portfolio.</li> <li>This is not a coordination role. You own the direction of the product and the outcome it delivers</li> </ul> <p> <b> <strong>Qualifications</strong> </b> </p> <ul> <li>BS/MS in a STEM or Business field from a leading institution, or in a related field. </li> </ul> <ul> <li>6+ years of product management experience, with a preference for candidates from top technology firms. </li> </ul> <ul> <li>Demonstrated expertise in crafting product strategy, handling complex trade-offs, and guiding products from conception to commercialization. </li> </ul> <ul> <li>Proven experience in developing and scaling B2B and SaaS-based products, especially language-based solutions or AI-driven products. </li> </ul> <ul> <li>Strong entrepreneurial and leadership skills with experience leading and mentoring product teams. </li> </ul> <ul> <li>Familiarity with GTM strategies and post-launch optimization. </li> </ul> <ul> <li>Eagerness to work on products with global impact and potential. </li> <li>People management experience is a plus. </li> </ul> <p> <b> <strong>Benefits</strong> </b> </p> <p> <b> <strong>Why Mozn? </strong> </b> </p> <ul> <li>You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space. </li> <li>You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. </li> <li>The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best </li> <li>You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI. </li> <li>We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves. </li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Lead and manage all aspects of the Front Office department and ensure all service standards are followed</li><li>Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices</li><li>Handle guest concerns and react quickly, logging and notifying proper areas</li><li>Conduct regularly scheduled departmental meeting</li><li>Manage the departmental budget</li><li>Balance operational, administrative and Colleague needs</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies&nbsp;</li><li>Other duties as assigned</li><li>Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service.&nbsp;</li><li>Review current day’s expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.&nbsp;</li><li>Review the room availability and check status of departures on a daily basis.</li><li>Relay all pertinent information to the Front Desk Agents, the following shift supervisor, Assistant Front Desk Manager, and all relevant areas in the rooms division.</li><li>Supervise, coach, and mentor the Front Desk Agents ensuring the correct sequence of events for proper registration and checkout of guests.&nbsp;</li><li>Assign breaks and specific tasks relative to credit, missing addresses, printing registration cards, registering and keying guests, creating check-in packets, posting charges, and overall cleanliness and organization of the Front Desk.&nbsp;</li><li>Manage staffing levels as occupancy fluctuates.</li><li>The number one priority is to be driving the standards while out on the floor with the Front Desk Agents.&nbsp;</li><li>When observing the associates, ensure efficient guest registration, check out, and telephone service.&nbsp;Ensure that their duties are completed in accordance with established policies, procedures, and standards.</li><li>Handle any guest challenges that may arise.&nbsp;</li><li>Resolve any guest opportunity to ensure complete guest satisfaction.&nbsp; Then use opportunity as a training tool for the Front Desk Agents so the problem does not arise again.</li><li>Create a welcoming environment for all guests and patrons; assure that all guests are acknowledged while in the lobby either verbally or visually. Accept requests from guests regarding luggage handling and storage, delivery of items. Maintain all logbooks, keeping them accurate, updated and in good order.&nbsp;</li><li>Resolve guest and employee concerns expeditiously in a manner, which is beneficial to all involved.</li><li>Conduct daily pre-shift meetings.&nbsp;</li><li>Participate in ongoing training of associates for continued performance improvement.&nbsp; Recognize outstanding performance by service personnel and handle discipline as per standard operating procedures.</li><li>Inspect associates’ uniforms and operational departmental areas for cleanliness and organization, correcting as necessary and communicate expectations of these areas to the staff.</li><li>Accept payment for guests’ accounts both at the time of registration and at checkout.</li><li>Maintain a house bank and make a deposit and accurate report of receipts daily.&nbsp;</li><li>Cash checks and exchange currency for guests.&nbsp;</li><li>Maintain a daily log of all guests’ opportunities with corrective action steps.</li><li>Follow-up on any unresolved situations in a timely manner and pass on appropriate information to other Managers for handling.</li><li>When necessary, actively contribute to the successful operation of the resort by labeling, handling, and/or storing guest luggage or delivering guest items on request.</li><li>Support bellman, doorman, valet, and concierge desk as needed.</li></ul><br>Qualifications<br><br><ul><li>Saudi National is mandatory</li><li>Bachelor's degree in Hospitality Management or related field.</li><li>Proven experience as a Front Office Manager or in a similar supervisory role.</li><li>Excellent communication and leadership skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with hotel management software.</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English and Arabic.</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>experience in project coordination, scheduling, and document control during pre-Opening stages.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the Role</b></p><p>The Regional Aftersales Manager will lead and own the full Aftersales business performance across a designated region for BYD &amp; Denza in KSA, covering service, parts, body shop, and allied revenue streams across all branches. The role carries direct accountability for revenue, profitability, customer experience, workshop productivity, and brand standards execution at network level. Acting as the senior Aftersales authority in the region, the position is critical to scaling BYD &amp; Denza's Aftersales footprint, driving customer retention, and delivering sustainable growth in a rapidly expanding EV-led portfolio.</p><p><b>What You Will Do</b></p><p><b>Aftersales Business Performance</b></p><ul><li>Own the full Aftersales P&amp;L for the region — labor revenue, parts revenue, body shop, accessories, service contracts, and allied business.</li><li>Deliver volume, revenue, gross margin, and net profit targets across all branches in the region.</li><li>Drive growth of service retention, customer pay business, and value-added Aftersales products.</li></ul><p><b>Workshop &amp; Service Operations</b></p><ul><li>Govern workshop productivity, technician efficiency, bay utilization, and throughput across all regional service centers.</li><li>Ensure service operations consistently meet OE technical standards, repair quality, and turnaround time benchmarks.</li><li>Optimize service capacity planning aligned to parc growth, EV demand, and seasonal patterns.</li></ul><p><b>Customer Experience &amp; Retention</b></p><ul><li>Own Aftersales customer experience KPIs — CSI, NPS, complaint resolution, and Fix-Right-First-Time across the region.</li><li>Drive structured retention programs, service reminders, and lifecycle engagement to grow active customer base.</li><li>Resolve escalated customer complaints with focus on permanent fixes and customer recovery.</li></ul><p><b>Network &amp; Branch Leadership</b></p><ul><li>Lead Service Managers, Parts Managers, Workshop Managers, and Aftersales teams across the region.</li><li>Build branch-level performance routines, daily operating rhythms, and accountability mechanisms.</li><li>Develop branch leadership talent through coaching, succession planning, and capability building.</li></ul><p><b>Operational Standards &amp; Compliance</b></p><ul><li>Ensure full execution of Al-Futtaim and BYD brand standards across all Aftersales touchpoints.</li><li>Drive compliance with Ministry (MoCI, SASO) requirements, warranty governance, and HSE standards.</li><li>Govern audit readiness across workshops, parts operations, and customer-facing processes.</li></ul><p><b>Commercial Growth &amp; Allied Business</b></p><ul><li>Drive penetration of accessories, service contracts, extended warranty, and value-added products across the network.</li><li>Build commercial campaigns, branch-level targets, and incentive frameworks to accelerate allied business growth.</li><li>Identify and pursue fleet, corporate, and B2B Aftersales opportunities within the region.</li></ul><p><b>Reporting &amp; Analytics</b></p><ul><li>Deliver monthly regional Aftersales performance reviews to Aftersales leadership and brand management.</li><li>Track and report core KPIs: labor sales per RO, parts-to-labor ratio, retention rate, CSI, productivity, and workshop loading.</li><li>Use data and dashboards to identify outliers, replicate best practices, and drive corrective action.</li></ul><p><b>Stakeholder Management</b></p><ul><li>Partner with Sales, Network Development, Marketing, Finance, and HR to align Aftersales priorities with broader business objectives.</li><li>Engage with BYD HQ Aftersales counterparts on technical, warranty, and commercial priorities.</li><li>Represent the region in senior leadership reviews and strategic planning forums.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills to Be Successful</b></p><ul><li>Strong commercial and P&amp;L ownership mindset across multi-site Aftersales operations</li><li>Proven leadership of large, multi-disciplinary Aftersales teams across a regional network</li><li>Deep operational knowledge of workshop productivity, parts operations, and service business levers</li><li>Strong customer experience orientation balanced with commercial discipline</li><li>Advanced analytical capability — KPI design, performance diagnostics, and data-driven decision making</li><li>Proficiency in DMS, CRM, ERP, and BI tools (SAP, Kerridge, Autoline, Power BI)</li><li>Confident stakeholder management across branches, OE, and HQ functions</li><li>Coaching, capability building, and succession planning mindset</li><li>Strong negotiation, problem solving, and decision making under pressure</li></ul><p><b>What Qualifies You for the Role</b></p><ul><li>Bachelor's degree in Engineering, Business, Automotive, or related discipline. MBA preferred.</li><li>12+ years of experience in automotive Aftersales, with strong exposure to service, parts, and body shop operations.</li><li>Proven track record managing Aftersales P&amp;L across a multi-branch dealer network at regional or country level.</li><li>Strong working knowledge of automotive DMS, CRM, ERP systems, and BI reporting tools.</li><li>GCC or KSA market experience strongly preferred. Exposure to EV brands or Chinese OE environments is an added advantage.</li><li>Demonstrated success in delivering revenue growth, retention improvement, and CX uplift across a network.</li></ul><p><br></p></div>