Logistics Manager Jobs in Saudi
30344 Jobs Found
<h3 >About the Role</h3>
<p >Salt is seeking an experienced <strong >Informatica Data Lakehouse Platform Administrator & Support Engineer</strong> for a contract position in Jeddah, Makkah. This hands-on role involves comprehensive support for a modern Data Warehouse and Cloudera Data Lakehouse ecosystem, with a focus on Informatica BDM/DEI, PowerExchange CDC, Axon, Spark, and Oracle technologies.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Administer and support Informatica BDM / DEI environments, services, and configurations.</li>
<li >Monitor and support ETL workflows, mappings, and batch data pipelines.</li>
<li >Troubleshoot failures, reruns, performance issues, and SLA-related incidents.</li>
<li >Support Informatica PowerExchange / CDC pipelines, including capture, apply, latency, and data consistency issues.</li>
<li >Administer and support Informatica Axon, including metadata, data lineage, and business glossary.</li>
<li >Support Spark-based ETL processing and troubleshoot runtime, memory, and performance issues.</li>
<li >Monitor Informatica services and runtime environments, including Tomcat and Spark.</li>
<li >Support Oracle metadata repositories, including connectivity, performance, storage, backup, and maintenance.</li>
<li >Provide L1/L2 production support, incident management, and root-cause analysis.</li>
<li >Support deployments, releases, production cutovers, and environment maintenance.</li>
<li >Contribute to platform upgrades, patching, and ongoing optimisation.</li>
<li >Develop and maintain runbooks, SOPs, monitoring dashboards, and operational documentation.</li>
<li >Automate routine monitoring, alerting, and administration activities where possible.</li>
<li >Participate in 24/7 support, on-call, and shift-based operations.</li>
</ul> <h3 >Technology Environment</h3>
<p >The role involves working with the following technologies and architectural components:</p>
<ul >
<li ><strong >Informatica:</strong> BDM / DEI</li>
<li ><strong >CDC:</strong> Informatica PowerExchange</li>
<li ><strong >Data Governance:</strong> Informatica Axon</li>
<li ><strong >Big Data / Runtime:</strong> Spark, Cloudera, Tomcat</li>
<li ><strong >Database:</strong> Oracle</li>
<li ><strong >Architecture:</strong> Data Warehouse + Data Lakehouse</li>
</ul> <h3 >Candidate Profile</h3>
<ul >
<li >5-8 years of experience working with Informatica platforms in administration, engineering, or production support.</li>
<li >Strong hands-on experience with Informatica BDM / DEI.</li>
<li >Strong experience with Informatica PowerExchange and CDC.</li>
<li >Experience supporting Informatica Axon and data governance/metadata environments.</li>
<li >Good understanding of Spark-based ETL processing.</li>
<li >Experience working with Cloudera / Data Lakehouse environments.</li>
<li >Strong Oracle database and Informatica repository knowledge.</li>
<li >Proven experience troubleshooting production data platforms and resolving performance issues.</li>
<li >Experience working within SLA-driven, 24/7 production environments.</li>
<li >Strong understanding of incident management, root-cause analysis (RCA), deployments, and change management.</li>
</ul> <h3 >Work Context</h3>
<p >This is a contract position based in Jeddah, Makkah, operating within a large-scale enterprise data environment in Saudi Arabia. The role requires active participation in 24/7 support, on-call rotations, and shift-based operations to ensure continuous platform availability and performance.</p> <h3 >The Opportunity</h3>
<p >This role offers an opportunity for an Informatica specialist to work across data integration, CDC, governance, and Data Lakehouse technologies within a dynamic enterprise data environment.</p>
<h2 class="h5">Job description</h2>
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<br><p>SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.</p><br><br><p>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.</p><br><br>
Context
<br><p><span>The Contracts Manager will work closely with procurement, commercial, legal, technical, and project management teams to ensure that all pre-contract activities are structured, compliant, and aligned with project objectives, timelines, and governance requirements.</span></p><br><br>
Missions/Main Duties
<br><ul><li>Lead and manage all<em>pre-contract</em>activities for the LRT project, ensuring robust contractual and commercial support through the procurement and tendering stages.</li><li>Support the development of contract strategies, packaging approaches, procurement routes, and tender plans for design, consultancy, and related project packages.</li><li>Prepare, review, and finalize pre-contract documentation, including invitations to tender, conditions of contract, special conditions, scope coordination, pricing schedules, bid forms, and commercial requirements.</li><li>Coordinate with technical, procurement, and project teams to ensure tender documentation is complete, consistent, and aligned with project requirements.</li><li>Review and advise on appropriate contract forms, commercial structures, pricing mechanisms, and risk allocation strategies.</li><li>Lead the contractual and commercial review of tender submissions, including qualifications, deviations, exceptions, and compliance with tender requirements.</li><li>Support technical and commercial bid evaluations and contribute to tender evaluation reports and award recommendations.</li><li>Lead or support tender clarifications, commercial discussions, and pre-award negotiations with bidders.</li><li>Identify contractual and commercial risks during the tender phase and recommend mitigation measures prior to contract award.</li><li>Work closely with legal and procurement teams to ensure contracts are compliant with internal governance, approval processes, and applicable policies.</li><li>Prepare and present pre-contract recommendations, tender reports, and approval papers for internal stakeholders and governance committees.</li><li>Ensure proper documentation, audit trail, and records management for all pre-contract activities.</li><li>Provide contractual advice to project teams during the planning and tendering phases.</li><li>Support transition from pre-contract to post-contract teams following contract award.</li></ul>
Profile/Skills
<br><ul><li>Bachelor’s degree in<em>Quantity Surveying, Law, Engineering, Construction Management, Commercial Management</em>, or a related discipline.</li><li>Minimum of<em>15–20 years’</em>experience in contracts, commercial, or pre-contract management on major infrastructure or transport projects.</li><li>Proven experience managing<em>pre-contract activities</em>for complex projects, including tendering, contract drafting/review, bid evaluation, and pre-award negotiations.</li><li>Strong knowledge of standard forms of contract and bespoke contract structures used in infrastructure and consultancy procurement.</li><li>Experience in<em>rail, metro, LRT,</em>or major transportation projects is strongly preferred.</li><li>Excellent understanding of commercial principles, risk management, and contractual drafting.</li><li>Ability to interpret technical, legal, and commercial requirements and translate them into robust tender and contract documentation.</li><li>Familiarity with internal governance, delegated authority, and approval processes in large organizations.</li><li>Strong communication, negotiation, and stakeholder management skills.</li><li>Professional membership such as<em>RICS, CIArb,</em>or equivalent is an advantage.</li></ul>Key Competencies<ul><li>Pre-contract management</li><li>Tender and contract documentation</li><li>Commercial evaluation</li><li>Risk identification and allocation</li><li>Contract strategy and structuring</li><li>Stakeholder coordination</li><li>Negotiation and influencing skills</li><li>Governance and compliance</li><li>Attention to detail</li><li>Strong analytical and commercial judgment</li></ul>
<br><p>Systra is an equal opportunities company; this position is open to all applicants.</p><br><br>
Workplace Type
<p>On-site</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<b>Years of experience</b>
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Bachelor's degree / higher diploma </div>
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Job Overview We are seeking a dynamic and results-oriented Key Account Manager with a strong IT/Technology industry background to manage and grow strategic customer accounts in Oman. The ideal candidate should have experience in B2B IT/Technology sales, account management, enterprise sales, client relationship management, and solution selling. The candidate will be responsible for managing key accounts, understanding customer technology requirements, driving account growth, and developing long-term relationships with enterprise and corporate clients. Candidates must have prior experience in the IT/Technology sector. Experience with IT Services, Software, Saa S, Cloud, Cybersecurity, ERP/CRM, BGV, Identity Verification, Compliance/KYC, HR Technology, or Digital Transformation solutions will be highly preferred. Key Responsibilities Manage and develop a portfolio of key enterprise and corporate IT accounts in Oman. Build and maintain strong relationships with IT decision-makers, business leaders, procurement teams, and senior stakeholders. Act as the primary point of contact for assigned strategic customers. Understand customers' business and technology requirements and recommend appropriate IT/software solutions. Drive account growth through upselling, cross-selling, renewals, and revenue expansion. Identify new business opportunities within existing customer accounts. Develop strategic account plans and account growth strategies. Conduct regular client meetings, business reviews, presentations, and solution discussions. Coordinate with technical, delivery, operations, and support teams to ensure successful service delivery. Manage contract renewals and identify opportunities for long-term engagements. Maintain accurate customer information, opportunities, activities, and forecasts in the CRM. Monitor account performance, revenue, customer satisfaction, and engagement. Proactively address customer concerns and ensure strong client retention. Monitor IT market trends, competitor activities, and emerging customer requirements. Prepare account reports, sales forecasts, and business development updates. Support new client acquisition within the assigned market when opportunities arise. Build strong relationships with senior-level IT and business decision-makers. Requirements Bachelor's Degree or Diploma in Information Technology, Computer Science, Business, Marketing, or a related field.1–7 years of relevant experience in IT/Technology Sales, Key Account Management, B2B Sales, Enterprise Sales, Business Development, or Client Relationship Management. Mandatory: Previous experience working in the IT/Technology industry. Experience managing enterprise or strategic customer accounts. Strong understanding of B2B IT sales and customer relationship management. Proven experience in account growth, customer retention, upselling, and cross-selling. Ability to understand customer requirements and recommend suitable technology/software solutions. Strong negotiation, presentation, communication, and stakeholder management skills. Experience using CRM systems and maintaining sales/account pipelines. Strong commercial awareness and understanding of the complete B2B sales cycle. Fluent in Arabic and English. Ability to work independently and manage multiple strategic accounts. Willingness to travel within Oman for client meetings when required. Preferred IT Industry Background Candidates from the following sectors are highly preferred:IT Services & Consulting Software / Saa SCloud Solutions Cybersecurity ERP / CRM Solutions System Integrators (SI) Managed Service Providers (MSP) Digital Transformation / Technology Solutions HR Technology / HR Solutions Background Verification (BGV) Employment Screening & Verification Identity Verification Compliance / KYC / AML Technology Solutions IT Infrastructure & Networking Enterprise Technology Solutions Preferred Skills IT Key Account Management Enterprise Account Management IT B2B Sales Technology Sales Client Relationship Management Customer Retention Account Growth Upselling & Cross-Selling Solution Selling Saa S / Software Sales Enterprise Sales Stakeholder Management Contract Negotiation & Renewals Client Acquisition CRM Management Pipeline Management Revenue Growth Strategic Account Planning Presentation & Negotiation???? Important Screening Criteria For this requirement, do not prioritize candidates who only have general sales/KAM experience. The candidate should ideally have: IT/Technology industry + B2B/Enterprise Sales + Account Management + Arabic & English + Oman/GCC exposure. A candidate with IT sales/KAM experience will be preferred over a general KAM profile even if the general KAM candidate has more years of experience.
<h2 class="h5">Job description</h2>
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<b>Job Description</b>Overview<p>The HSE Manager will be responsible for leading, implementing, and continuously improving all Health, Safety, and Environmental (HSE) functions across the RCRC Bridges Project. The role will provide strategic leadership and operational oversight to ensure that all bridge and infrastructure construction activities are executed in compliance with project requirements, RCRC standards, Saudi Arabian regulations, and international best practices.</p><br>Your role<p><b>HSE Leadership & Strategy</b></p><br><ul><li>Develop, implement, and manage the Project HSE Management Plan aligned with project objectives and client requirements.</li><li>Establish project-wide HSE policies, procedures, standards, and performance objectives.</li><li>Lead and promote a proactive safety culture focused on prevention, accountability, and continuous improvement.</li><li>Provide strategic HSE leadership to project management, construction teams, and contractors.</li><li>Drive achievement of "Zero Harm" and incident-free project delivery goals.</li><li>Ensure HSE considerations are integrated into all project phases from planning to handover.</li></ul><p><b>Risk Management & Hazard Control</b></p><br><ul><li>Lead hazard identification and risk assessment processes across all project activities.</li><li>Ensure mitigation measures are effectively implemented and monitored.</li><li>Maintain project risk registers and monitor HSE-related risks and opportunities.</li><li>Conduct regular risk review workshops with project stakeholders.</li></ul><p><b>Contractor HSE Management</b></p><br><ul><li>Monitor contractor and subcontractor compliance with project HSE requirements.</li><li>Conduct regular HSE performance reviews and contractor assessments.</li><li>Review contractor HSE plans, procedures, and competency records.</li><li>Ensure adequate HSE resources are deployed across all work fronts.</li><li>Drive contractor accountability through robust performance monitoring and corrective action management.</li></ul><p><b>Incident Prevention & Investigation</b></p><br><ul><li>Lead investigations into accidents, incidents, near misses, and unsafe conditions.</li><li>Identify root causes and develop corrective and preventive action plans.</li><li>Ensure timely reporting of incidents to project management and client representatives.</li><li>Analyze incident trends and develop initiatives to improve safety performance.</li><li>Monitor closure and effectiveness of corrective actions.</li></ul><p><b>Traffic & Road Safety Management</b></p><br><ul><li>Provide oversight of traffic management and road safety programs associated with active bridge and infrastructure construction.</li><li>Coordinate with Traffic & Detour Engineers and local authorities to ensure compliance with approved traffic arrangements.</li><li>Support road safety audits and transportation safety initiatives.</li></ul><p><b>Environmental Management</b></p><br><ul><li>Oversee implementation of project environmental management plans.</li><li>Ensure compliance with environmental regulations, permits, and client requirements.</li><li>Promote sustainability and environmental stewardship across project operations.</li></ul><p><b>HSE Audits, Inspections & Compliance</b></p><br><ul><li>Develop and implement project inspection and audit programs.</li><li>Lead internal and external HSE audits.</li><li>Conduct regular site inspections to verify compliance with project standards.</li><li>Review inspection findings and ensure timely close-out of corrective actions.</li></ul><p><b>Training & Safety Culture Development</b></p><br><ul><li>Develop and implement HSE training, awareness, and competency programs.</li><li>Ensure all project personnel receive appropriate safety inductions and role-specific training.</li><li>Lead safety campaigns, awareness initiatives, and behavioral safety programs.</li><li>Conduct leadership safety walks and engagement sessions.</li><li>Promote workforce participation in safety improvement initiatives.</li></ul><p><b>Emergency Preparedness & Crisis Management</b></p><br><ul><li>Develop and maintain emergency response procedures for project activities.</li><li>Coordinate emergency drills and response exercises.</li><li>Ensure emergency equipment and resources are available and maintained.</li><li>Liaise with emergency services and relevant authorities.</li><li>Lead incident response and recovery activities when required.</li></ul><p><b>Reporting & Performance Monitoring</b></p><br><ul><li>Establish HSE Key Performance Indicators (KPIs) and monitoring systems.</li><li>Present HSE performance updates to project leadership and client representatives.</li><li>Identify trends and recommend improvement actions.</li></ul>About you<p><b>Qualifications</b></p><br><ul><li>Bachelor's Degree in Occupational Health & Safety, Environmental Engineering, Civil Engineering, or a related discipline.</li><li>NEBOSH Diploma or equivalent advanced HSE qualification is mandatory.</li><li>Additional certifications such as: NEBOSH, IOSH Managing Safely, OSHA</li></ul><p><b>Experience Requirements</b></p><br><ul><li>Minimum 15-20 years of HSE experience in construction and infrastructure projects.</li><li>Minimum 10 years in a senior HSE leadership role.</li><li>Experience managing HSE functions on projects exceeding USD 250 million in value.</li><li>Strong experience working with international consultants, PMCs, government authorities, and major contractors.</li><li>Previous experience within Saudi Arabia and the GCC region is highly preferred.</li></ul><p><b>Key Skills</b></p><br><ul><li>Strategic HSE leadership.</li><li>Risk assessment and hazard mitigation.</li><li>Contractor management and compliance oversight.</li><li>Incident investigation and root cause analysis.</li><li>Stakeholder engagement and influencing skills.</li><li>Crisis management and emergency response planning.</li><li>Performance reporting and analytics.</li><li>Strong communication and leadership capabilities.</li></ul><p><b>Behavioral Competencies</b></p><br><ul><li>Safety-first leadership mindset.</li><li>Strong integrity and accountability.</li><li>Excellent decision-making under pressure.</li><li>Proactive and solution-oriented approach.</li><li>Ability to influence and drive behavioral change.</li><li>Strong team-building and mentoring skills.</li><li>Commitment to continuous improvement and operational excellence.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation & housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Aljomaih Energy and Water Company (AEW) develops, invests in, owns and operates conventional power generation, renewable power and water desalination assets in the Kingdom of Saudi Arabia and the wider region largely through project-specific special purpose vehicles (SPVs) and joint ventures with domestic and international partners. The Internal Audit & Risk Management function provides independent and objective assurance and advisory services designed to add value and improve AEW's operations. The function reports functionally to the Board Audit Committee and administratively to the Chief Executive Officer. This role supports the Head of Internal Audit & Risk Management across corporate functions, project companies and joint venture entities and is expected to operate credibly with senior management, external auditors, regulators, lenders and shareholder representatives.</p><p>Overview The Manager, Internal Audit & Risk Management plays a critical role in upholding AEW's ethical, governance and operational integrity. The role plans and executes risk-based internal audits, supports the design and operation of the Enterprise Risk Management (ERM) framework, and advises management on effective risk mitigation and control improvement. The role requires a proactive mindset, strong analytical and report-writing skills, sound judgement in sensitive situations and a working understanding of the utilities development industry - in particular conventional power, renewable power and water projects and the contractual and financing structures through which they are delivered.</p><p>Your Job Functions (Duties & Responsibilities)</p><p>Internal Audit Plan & Execute:</p><ul><li>Support the Head of Internal Audit & Risk Management in developing the annual risk-based internal audit plan and independently manage and execute internal audits engagement within your assigned area of responsibility.</li><li>Evaluate & Improve: Conduct comprehensive audits of various business functions, processes and controls, evaluating their effectiveness and identifying areas for improvement.</li><li>Compliance & Reporting: Assess compliance with relevant laws, regulations and company policies, and prepare clear and concise audit reports that communicate findings, recommendations and remediation plans to senior management and the Board Audit Committee.</li><li>Follow-up & Monitoring: Monitor and track the implementation of agreed-upon audit recommendations, ensuring timely and effective resolution of identified issues.</li><li>Policies and Procedures Review: Assist in the review and improvement of company-wide policies, procedures, and management practices.</li></ul><p>Project, Contract and Capital Expenditure Audits</p><ul><li>Audit the project development lifecycle from origination and bid through to financial close, construction, commissioning and handover to operations.</li><li>Contract Assurance: Review compliance with EPC, O&M, PPA/WPA, shareholder and financing agreements, including obligations, milestones, liquidated damages, warranties, insurance and reporting covenants.</li><li>Capex & Claims: Verify progress payments, variation orders, claims, change management and contingency utilization against contractual entitlement and approved budgets.</li><li>SPV & JV Governance: Assess governance, delegation of authority and control arrangements at project companies and joint ventures, including access rights available to AEW under shareholder agreements.</li></ul><p>Risk Management Plan & Execute:</p><ul><li>Support the Head of Internal Audit & Risk Management in developing the annual plan to support, manage and execute risk management engagements within your assigned area of responsibility</li><li>ERM Framework: Collaborate with the Head of Internal Audit & Risk Management and senior management to develop, implement & maintain the company's ERM framework, encompassing risk identification, assessment, mitigation and monitoring processes.</li><li>Risk Assessment & Mitigation: Conduct regular risk assessments to identify and evaluate potential risks facing the company, considering likelihood, impact and cascading effects. Develop and implement effective risk mitigation plans aligned with the overall ERM strategy and internal controls framework.</li><li>Risk Communication & Monitoring: Maintain an updated risk register and ensure consistent communication of risks to relevant stakeholders. Integrate risk management activities with internal audit processes.</li><li>Emerging Risks: Analyze emerging risks and trends, proactively adapt the ERM framework and annual plans to address them.</li></ul><p>Advisory and Ad hoc Engagement</p><ul><li>Ensure the smooth and effective execution of all Ad hoc or advisory engagements once assigned within expected turnaround time and quality of deliverables.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in accounting, Finance, Business Administration, Engineering or a related discipline. Master's degree or MBA preferred.</li><li>Eight to ten years of relevant professional experience, of which a minimum of four to five years in internal audit, risk management or external audit.</li><li>Experience with a Big Four firm, leading professional services firm or similar industry is preferred.</li><li>Demonstrated exposure to IPP/IWP structures, project SPVs, joint ventures, EPC and O&M contracts and project finance is strongly preferred.</li><li>Track record of reporting to, or presenting at, an Audit Committee or equivalent governance forum.</li><li>Certifications Certified Internal Auditor (CIA) required or actively pursuing with completion within an agreed timeframe.</li><li>One or more of the following is preferred: SOCPA, CPA, ACCA, CRMA, CFE, CISA or PMP.</li><li>ISO 31000 risk management training is an advantage.</li><li>COSO Internal Control - Integrated Framework (2013) and COSO Enterprise Risk Management - Integrating with Strategy and Performance (2017).</li><li>Understanding of NCA Essential Cybersecurity Controls, Saudi Companies Law, applicable corporate governance regulations, ZATCA requirements and IFRS as endorsed in Saudi Arabia.</li></ul>
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<span>Who Are We❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell As a Key Account Manager at Foodics, you will be at the forefront of our business, responsible for managing and nurturing relationships with our enterprise, key clients.<br> You will play a pivotal role in driving revenue growth, ensuring client satisfaction, and expanding our market presence.<br> This position requires a strategic mindset, strong interpersonal skills, and a passion for delivering exceptional service.<br> What Will You Do❓ Build and maintain strong, long-lasting relationships with enterprise, key clients, understanding their business needs and objectives.<br> Proactively identify opportunities for upselling and cross-selling additional products or services to Foodics existing clients.<br> Gain a thorough understanding of assigned client’s needs, business objectives and processes to ensure that they successfully adopt and deploy Foodics Drive revenue growth through effective account management, negotiation, and contract renewals.<br> Serve as the primary point of contact for key clients, advocating for their needs within the organization and ensuring their satisfaction.<br> Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks.<br> Boost client retention through enhanced engagement, meeting their needs, exceeding expectations, and delivering exceptional service.<br> Gather client feedback and insights to inform product development, service enhancements, and process improvements.<br> Monitor key account metrics, analyze performance data, and prepare regular reports to track progress and identify areas for improvement.<br> Work closely with cross-functional teams including Sales, Onboarding, Marketing, and Product Development to align strategies and deliver exceptional value to clients.<br> Provide guidance and support to clients on product usage, troubleshooting, and best practices to maximize their ROI.<br> Be a voice for the customers internally and help senior leadership understand product concerns, shortcomings, and missing features that are important to the customers.<br> What Are We Looking For❓ Bachelor's degree in Business, Marketing, or related field (MBA preferred).<br> Minimum 6+ years proven experience in key account management in F&B, SaaS, ERP or Tech industries.<br> Demonstrated success in driving revenue growth and managing large enterprise accounts.<br> Strong communication, negotiation, and presentation skills.<br> Strategic thinker with the ability to analyze data, identify trends, and develop actionable insights.<br> Customer-focused mindset with a passion for delivering exceptional service.<br> Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.<br> Fluency in Arabic and English.<br> Restaurant operations experience is a plus.<br> Who Will Excel❓ Previous experience in Restaurant Operations.<br> What We Offer You❗ We believe you will love working at Foodics!<br> We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a strategic and analytically-minded Sustainability Manager to join our organization in Riyadh, Saudi Arabia. In this pivotal role, you will lead the development and execution of comprehensive sustainability initiatives that align with our corporate objectives and contribute to Saudi Arabia's Vision 2030 goals. The ideal candidate will drive organizational change through data-driven decision-making, stakeholder collaboration, and a commitment to environmental and social responsibility.</p><br><ul><li>Develop, implement, and oversee sustainability strategies and programs that align with organizational goals and regulatory requirements</li><li>Analyze environmental, social, and governance (ESG) metrics and prepare detailed reports for senior management and external stakeholders</li><li>Ensure compliance with local and international sustainability standards, certifications, and regulations</li><li>Manage sustainability projects from conception through completion, including budget allocation and resource planning</li><li>Engage with internal departments and external stakeholders to identify sustainability opportunities and drive organizational change</li><li>Monitor and evaluate the effectiveness of sustainability initiatives through key performance indicators (KPIs) and continuous improvement processes</li><li>Develop and deliver training programs to build organizational awareness and capacity around sustainability practices</li><li>Research emerging sustainability trends, technologies, and best practices relevant to the industry and region</li><li>Collaborate with supply chain partners to promote sustainable practices and reduce environmental impact</li><li>Prepare sustainability reports and communications for corporate leadership, investors, and regulatory bodies</li></ul><br>Qualifications<br><p>**Required Skills and Experience:**</p><br><ul><li>15 years of professional experience in sustainability management, environmental compliance, or related field</li><li>Demonstrated expertise in developing and implementing sustainability strategies and programs</li><li>Strong knowledge of ESG frameworks and sustainability reporting standards</li><li>Proficiency in data analysis and environmental metrics assessment</li><li>Experience with sustainability certifications (ISO 14001, B Corp, or equivalent)</li><li>Excellent project management and organizational skills</li><li>Strong communication and presentation abilities</li><li>Budget management and financial analysis experience</li><li>Knowledge of environmental regulations and compliance requirements</li></ul><p>**Preferred Skills and Experience:**</p><br><ul><li>Experience working in the Middle East or GCC region</li><li>Familiarity with Saudi Arabia's Vision 2030 sustainability initiatives</li><li>Background in carbon footprint assessment and greenhouse gas accounting</li><li>Experience in supply chain sustainability and circular economy principles</li><li>Proven track record in stakeholder engagement and change management</li><li>Knowledge of renewable energy and energy efficiency programs</li><li>Experience with sustainability software and reporting platforms</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Incorta is a next-generation data analytics and business intelligence platform that excels at rapidly delivering business value from transactional data, this is the first real breakthrough in data analytics in 20 years. We provide an integrated end-to-end data experience, from data acquisition and enrichment to visualizing and sharing results. Our platform cuts project implementation time from months to weeks provides revolutionary query speed and maintains a unified, single source of truth for multiple workloads including business intelligence, analytics, and machine learning. Fully 90% of companies that try Incorta become customers, and over 98% of our customers are still with us. Our cloud-based service widens our reach into businesses of all sizes. There is simply no other analytics solution that is as cost-effective, agile, and impactful. <br>
<p>As an <strong>Enterprise Customer Success Manager (CSM)</strong>, you will partner with some of Incorta's largest enterprise customers in Saudi Arabia to help them realize measurable business value from the Incorta platform.</p><br>
<p>This is a highly strategic, customer-facing role that combines <strong>technical expertise, business consulting, executive relationship management, and customer advocacy</strong>. You'll work closely with Account Executives, Solution Engineers, Professional Services, Product Management, and Support to ensure customers successfully adopt Incorta, achieve their business objectives, and continue to grow their partnership with us.</p><br>
<p>You'll become a trusted advisor to executives and technical teams, helping organizations modernize analytics, accelerate AI initiatives, and maximize the value of their enterprise data.</p><br>
<br><br><p><b>YOU WILL</b></p><br><p>Foster & build overall relationships with assigned customers, which include: increasing adoption, ensuring retention, and long-term customer success.</p><br>
<p>Establish a trusted/strategic advisor relationship with each assigned customer and drive the continued value of our products and services.</p><br>
<p>Conduct technical working sessions to jointly architect solutions leveraging the Incorta Designer Desktop with prospective new users.</p><br>
<p>Conduct enablement sessions to provide hands-on training on the Incorta products.</p><br>
<p>Proactively work with customers to establish critical goals or other key performance indicators and aid the customer in achieving their goals.</p><br>
<p>Advocate customer needs/issues cross-departmentally with a diplomatic and level-headed approach.</p><br>
<p>Remain up-to-date on Incorta solutions and products and maintain familiarity and adherence to all Company methods and procedures.</p><br>
<p>Be the single point of contact and escalation for the customer, including directing customers quickly and efficiently to additional help resources such as Help & Training within the application, and personally helping with questions/issues.</p><br>
<p>Track customer activity to identify churn risk and work proactively via targeted outreach campaigns to eliminate that risk, while simultaneously identifying and closing upsell opportunities when applicable.</p><br>
<p>Responsible for customer references, case studies, and testimonials for the portfolio of customers in collaboration with the Marketing team.</p><br>
<p>Serve as a customer advocate, including: collecting customer feedback on product needs, understanding customer and industry trends, and articulating those back to the business.</p><br>
<p>Work closely with internal resources on escalation and resolution processes for critical customer issues.</p><br>
<br><br><p><b>YOU HAVE </b></p><br><p>4 years of experience in technical implementations or Sales Engineering.</p><br>
<p>Saudi nationality only.</p><br>
<p>Experience in SaaS or software solutions is highly preferred.</p><br>
<p>Ability to travel up to 50% of the time or as business needs arise. </p><br>
<p>Experience setting long-term goals and guiding projects, people, and processes toward attainment.</p><br>
<p>Demonstrated problem-solving skills and ability to show good judgment in decision-making.</p><br>
<p>Demonstrated ability to work under the pressure of a constantly changing and rapidly evolving work environment and industry</p><br>
<p>Demonstrated ability to handle multiple responsibilities in a collected manner. </p><br>
<p>Willingness to ask for help when it is required. </p><br>
<p>Excellent verbal and written communication skills along with superior presentation skills required.</p><br>
<p>Demonstrated analytical and problem-solving skills, particularly those applicable to a "Big Data" environment.</p><br>
<p>Familiarity with CRM tools and customer success platforms (e.g., Salesforce).</p><br>
<p>Fluency in Arabic and English is required.</p><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 63,000 employees and annual revenue of c. €8 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.</p><br> <p>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.</p><br> <p><strong>Role Overview:</strong></p><br> <p>To expand Atos’ footprint in KSA we are looking for a dynamic and results-oriented Sales Manager. The successful candidate will focus on generating new business, managing client relationships, and driving sales targets, particularly in the<strong> public sector, sports, and smart cities</strong>. Experience with <strong>system integrators</strong> is essential for this role.</p><br> <p><strong>Key Responsibilities:</strong></p><br> <ul>
<li><strong>Business Generation & Expansion</strong>: Drive new business opportunities while supporting and expanding existing client accounts, particularly in the <strong>financial</strong> or <strong>public sector</strong>.</li>
<li><strong>Sales Targets & Pipeline Development</strong>: Take full responsibility for incoming orders, sales growth, and maintaining a healthy sales pipeline. Ensure consistent achievement of sales and revenue targets.</li>
<li><strong>Client Relationship Management</strong>: Establish and nurture strong relationships with key decision-makers and stakeholders within targeted sectors. Act as a trusted advisor to clients, understanding their needs and aligning Atos solutions accordingly.</li>
<li><strong>Offer Process Management</strong>: Lead the planning, coordination, and implementation of the entire offer process, incorporating all relevant customer information and requirements.</li>
<li><strong>Internal Approval & Bid Management</strong>: Actively participate in the internal approval processes. Collaborate with <strong>pre-sales</strong> and other <strong>delivery units</strong> to assess opportunities, risks, and craft winning proposals.</li>
<li><strong>Contract Negotiation</strong>: Organize and lead contract negotiations, providing solution-oriented responses to customer inquiries and needs, while ensuring alignment with approved offer frameworks.</li>
<li><strong>CRM & Pipeline Maintenance</strong>: Accurately map and maintain business opportunities and pipeline data in Atos' CRM system, ensuring transparency and up-to-date information.</li>
<li><strong>Market & Customer Analysis</strong>: Conduct regular analysis of the market, customers, and competitors. Provide insightful reporting on business development progress and create qualified decision-making templates.</li>
<li><strong>Campaign Participation</strong>: Initiate and participate in the execution of sales and marketing campaigns to drive awareness and generate new business opportunities.</li>
</ul> <p><strong>Experience</strong>:</p><br>
<ul>
<li><strong>10-12 years</strong> of experience in <strong>sales, business development</strong>, within the information technology sector, with a focus on <strong>project, solution, or product sales</strong>.</li>
<li>Proven experience working with <strong>system integrators</strong> and managing clients in either the <strong>financial</strong> or <strong>public sector</strong>.</li>
</ul> <p><strong>Educational Background</strong>:</p><br>
<ul>
<li>Bachelor’s degree in <strong>Computer Science</strong>, <strong>Information Technology</strong>, or a related field.</li>
<li><strong>Technical Knowledge</strong>:</li>
<li>Strong technical understanding of <strong>information and communication technologies</strong> and experience designing flexible, cross-portfolio solutions based on customer needs.</li>
<li><strong>Target-Oriented</strong>:</li>
<li>Ability to set, track, and exceed sales targets, with a structured and goal-oriented approach to managing client engagements and business opportunities.</li>
<li><strong>Leadership & Collaboration</strong>:</li>
<li>Experience in informal leadership, managing interdisciplinary teams for complex projects and bids. Leadership experience is a plus.</li>
<li><strong>Customer-Focused</strong>:</li>
<li>Strong customer orientation with a high level of initiative and lateral thinking to design creative solutions for clients.</li>
<li><strong>Communication Skills</strong>:</li>
<li>Excellent communication and presentation skills, with a proven ability to engage both internal and external stakeholders in a clear and target-oriented manner.</li>
<li><strong>Bid Management</strong>:</li>
<li>Competence in bid management, preparation of proposals, and coordination of resources across internal departments.</li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br>
<p><br><strong>Choose your future. Choose Atos.</strong></p><br>
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Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Role</h3>
<p >Bupa Arabia is seeking a <strong >Manager - FWA AI Engineer</strong> to join their team in Jeddah. This full-time role focuses on designing, building, testing, and deploying AI solutions to support Fraud, Waste & Abuse (FWA) detection and investigation. The position requires 2-5 years of relevant experience.</p>
<h3 >Role Purpose and Context</h3>
<p >The FWA AI Engineer is responsible for translating approved business requirements and data science models into scalable production solutions. This involves integrating AI capabilities into operational workflows while ensuring reliability, performance, and business value. The role collaborates closely with the FWA Lead, FWA Data Scientist, investigators, and business stakeholders to implement and continuously enhance FWA AI use cases.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Assess the technical feasibility of approved FWA use cases, evaluating data availability, technical requirements, and implementation complexity.</li>
<li >Define solution approaches for AI-driven FWA detection, developing technical requirements and implementation plans, and recommending optimal AI techniques and technologies.</li>
<li >Build and optimize AI solutions for FWA detection and investigation, translating models into scalable cloud-native solutions on GCP.</li>
<li >Implement machine learning, anomaly detection, graph analytics, and document intelligence solutions, developing necessary APIs, scoring services, and integration components.</li>
<li >Deploy AI solutions into operational environments, integrating AI outputs with internal systems and workflows, and coordinating with Data Engineering and TIDES (IT) teams.</li>
<li >Conduct technical testing of AI solutions, support user acceptance testing, validate output accuracy and performance, and resolve implementation issues.</li>
<li >Support ongoing enhancement of deployed FWA AI solutions, implementing model improvements, addressing technical issues, and incorporating new capabilities and requirements.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >2-5 years of experience in a relevant field.</li>
<li >Proven ability to design, build, test, and deploy AI solutions.</li>
<li >Experience with cloud-native solutions, preferably on GCP.</li>
<li >Familiarity with machine learning, anomaly detection, graph analytics, and document intelligence.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Strong analytical and problem-solving skills.</li>
<li >Ability to translate business requirements into technical solutions.</li>
<li >Excellent collaboration and communication skills for working with cross-functional teams and stakeholders.</li>
<li >Proficiency in ensuring solution scalability, maintainability, and adherence to technical standards.</li>
</ul>
<h3 >Application Process</h3>
<p >Candidates interested in this full-time position are encouraged to apply. The salary for this role will be discussed during the interview process.</p>
Company Description Ben Q Corporation is a world-leading human technology and solutions provider guided by the vision of “Bringing Enjoyment ‘N’ Quality to Life,” focusing on lifestyle, business, healthcare, and education. Driven by the philosophy “Because it matters,” Ben Q develops people-centered, innovation-led products and services that help individuals and organizations live better, work more efficiently, feel healthier, and learn more effectively. This commitment shapes the company’s product development, business model, partnerships, and corporate culture, inspiring teams around the world. Ben Q continues to invest in product design, visual display, mobile solutions, and network convergence technologies with the aim of delighting customers globally.<br>About the Role Ben Q Middle East is looking for an experienced Business Development Manager – B2B Corporate to lead and grow our corporate B2B display business across Saudi Arabia. Based in Riyadh, this role owns the B2B channel and end-user strategy for Ben Q's corporate portfolio across the enterprise segment, including solutions for the Apple/Mac professional ecosystem. You will be the face of Ben Q's B2B business in the Kingdom, building System Integrator (SI) partnerships and driving relationships directly with C-level decision-makers at enterprise accounts.<br>What You'll DoDevelop and manage Ben Q's corporate B2B business across Saudi Arabia, with Riyadh as your base Build, expand, and manage a network of Corporate B2B System Integrators (SIs) to drive channel sales Engage directly with C-level and senior end-user stakeholders to identify opportunities and close enterprise deals Drive adoption of Ben Q's corporate solutions within enterprise accounts, including the Apple/Mac professional segment Represent Ben Q in the Apple/Mac professional ecosystem, leveraging existing industry relationships Own the full sales cycle from lead generation through to close, in coordination with regional and channel teams What We're Looking For Established network within the Corporate B2B System Integrator (SI) community in Saudi Arabia Proven track record building and managing C-level end-user relationships Prior experience in the Apple/Mac industry or ecosystem Native Arabic speaker10+ years of relevant B2B sales/business development experience within the Saudi Arabia market Open to applicants of all genders Based in or willing to relocate to Riyadh, with willingness to travel across Saudi Arabia
<h3 >About the Role</h3>
<p >Amaken is seeking an experienced <strong >Business Development Manager – HR Manpower Supply</strong> to join our team in Dammam, Eastern, Saudi Arabia. This full-time role is crucial for driving business growth and expanding our manpower outsourcing and workforce solutions services across the Kingdom. The successful candidate will be responsible for identifying new business opportunities, managing key accounts, leading commercial negotiations, and ensuring the successful growth of manpower supply solutions in the Saudi market.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and execute business development strategies to grow the manpower supply business across Saudi Arabia.</li>
<li >Identify and secure new manpower outsourcing and staffing opportunities with Tier-1 clients.</li>
<li >Build and maintain strong relationships with clients across Oil & Gas, Utilities, Petrochemical, Industrial, Mining, and Healthcare sectors.</li>
<li >Lead the complete tendering process, including RFP review, proposal preparation, pricing strategy, negotiations, and contract closure.</li>
<li >Manage key accounts, contract renewals, and client relationship development to maximize business growth.</li>
<li >Coordinate with recruitment and operations teams to ensure effective workforce mobilization and successful project delivery.</li>
<li >Monitor market trends, upcoming tenders, competitor activities, and new business opportunities.</li>
<li >Develop strategic partnerships with clients, recruitment providers, and industry stakeholders.</li>
<li >Represent the company in client meetings, networking events, and industry forums.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s Degree in Human Resources, Business Administration, or a related field.</li>
<li >Proven experience of <strong >5-10 years</strong> in business development, tendering, contract negotiations, and key account management.</li>
<li >Strong understanding of manpower supply contracts, pricing structures, workforce mobilization, and client requirements.</li>
</ul> <h3 >Preferred Skills and Background</h3>
<ul >
<li >Previous experience with recognized HR/manpower supply companies (such as NES or similar organizations) is highly preferred.</li>
<li >Strong network and relationships with Tier-1 clients in Saudi Arabia is an advantage.</li>
<li >Experience managing clients in Oil & Gas, Utilities, Petrochemical, Industrial, Mining, or Healthcare sectors is preferred.</li>
<li >Excellent communication, negotiation, and relationship management skills.</li>
<li >Ability to develop new business opportunities and achieve revenue targets.</li>
<li >MBA or Master’s Degree is a plus.</li>
</ul> <h3 >Work Location</h3>
<p >This is a full-time position based in Dammam, Eastern, Saudi Arabia, with a primary focus on expanding Amaken's presence and service offerings within the Saudi market.</p> <h3 >Application Information</h3>
<p >Candidates who meet the outlined qualifications and experience are encouraged to apply. Salary for this position will be discussed during the interview process.</p>
<h3 >About Enigma Escape Games</h3>
<p >Enigma Escape Games is an entertainment company specializing in immersive escape room experiences. We combine storytelling, problem-solving, teamwork, and live-action entertainment to challenge guests. Our themed rooms are designed for families, friends, corporate teams, and other groups seeking distinctive and memorable entertainment. Enigma is committed to delivering high-quality guest experiences through creative room concepts, strong customer service, effective marketing, and well-organized store operations.</p> <h3 >The Role: Marketing and Store Manager</h3>
<p >Enigma Escape Games is seeking a <strong >Marketing and Store Manager</strong> for a full-time, on-site position based in Al Khobar, Eastern, Saudi Arabia. This is a hands-on role that combines marketing execution, customer engagement, and day-to-day store management. The successful candidate will be responsible for increasing brand awareness, generating bookings, managing the company’s social media presence, supporting promotional campaigns, and ensuring smooth store operations. The role requires an individual who can actively create and execute marketing initiatives rather than only coordinate with external providers.</p> <h3 >Key Responsibilities</h3>
<ul >
<li ><strong >Marketing and Business Growth:</strong>
<ul >
<li >Develop and execute marketing plans to increase awareness, customer engagement, and bookings.</li>
<li >Manage Enigma’s social media accounts, including content planning, posting, captions, stories, short-form videos, customer engagement, and campaign coordination.</li>
<li >Create or coordinate high-quality photo and video content showcasing the escape rooms, customer experience, promotions, and special events.</li>
<li >Plan and promote seasonal campaigns, special offers, competitions, corporate packages, birthday packages, and group-booking initiatives.</li>
<li >Monitor campaign results, social media engagement, booking trends, customer acquisition, and promotional performance.</li>
<li >Use marketing data and customer feedback to recommend improvements to campaigns, offers, content, and the overall customer journey.</li>
<li >Identify and support partnerships with companies, schools, universities, event organizers, influencers, hotels, tourism platforms, and entertainment partners.</li>
<li >Maintain accurate and consistent information across social media, Google Business, booking platforms, promotional applications, and other digital channels.</li>
<li >Respond professionally and promptly to customer inquiries, reviews, comments, and direct messages.</li>
<li >Protect and consistently apply Enigma’s brand identity, tone, and customer service standards.</li>
</ul>
</li>
<li ><strong >Store Operations:</strong>
<ul >
<li >Oversee daily store operations, including opening and closing procedures.</li>
<li >Coordinate staff schedules, task assignments, attendance, and shift coverage.</li>
<li >Ensure escape rooms are clean, reset correctly, fully operational, and ready before every booking.</li>
<li >Supervise customer check-in, game briefings, room monitoring, post-game interactions, and guest departures.</li>
<li >Manage bookings, walk-in customers, rescheduling requests, customer concerns, and operational issues.</li>
<li >Ensure staff provide a welcoming, professional, and consistent guest experience.</li>
<li >Monitor supplies, equipment, room condition, maintenance requirements, and operational inventory.</li>
<li >Maintain safety, cleanliness, and presentation standards throughout the facility.</li>
<li >Prepare basic operational and marketing reports for management.</li>
<li >Escalate technical, staffing, customer service, or maintenance issues when necessary.</li>
</ul>
</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Demonstrated experience in marketing, social media management, digital marketing, content creation, or a closely related field.</li>
<li >Ability to plan and execute marketing campaigns that support customer acquisition, engagement, and sales.</li>
<li >Practical experience managing business social media accounts, particularly Instagram, TikTok, Snapchat, or similar consumer platforms.</li>
<li >Strong content-writing skills, including the ability to prepare clear and engaging captions, promotional messages, and campaign copy.</li>
<li >Ability to create basic photo and video content using a smartphone and edit content using tools such as Canva, CapCut, Adobe Express, or similar platforms.</li>
<li >Basic understanding of social media analytics, campaign performance, customer engagement, and conversion tracking.</li>
<li >Strong customer service and interpersonal skills.</li>
<li >Good organizational, leadership, and staff-coordination abilities.</li>
<li >Ability to manage multiple bookings, operational priorities, customer inquiries, and marketing tasks in a fast-paced environment.</li>
<li >Strong problem-solving skills and the ability to remain calm and professional when handling customer or operational issues.</li>
<li >Availability to work evenings, weekends, public holidays, and peak entertainment periods based on business requirements.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Previous experience in entertainment, hospitality, leisure, events, retail, tourism, or another customer-facing business.</li>
<li >Experience with paid social media advertising, influencer coordination, promotional partnerships, or community marketing.</li>
<li >Familiarity with Meta Business Suite, Google Business Profile, TikTok Business, booking systems, or customer relationship management tools.</li>
<li >Basic graphic design, photography, or video-editing experience.</li>
<li >Experience supervising staff or managing a small customer-facing location.</li>
</ul> <h3 >Ideal Candidate Profile</h3>
<p >The ideal candidate is creative, commercially minded, and organized, comfortable balancing marketing responsibilities with hands-on store management. They should enjoy interacting with customers, producing engaging content, improving business performance, and taking ownership of both the Enigma brand and the in-store guest experience.</p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.</p>
<h4>Localization</h4>
<p>In line with our commitment to Saudization and the development of local talent, this position is exclusively open to Saudi nationals.</p>
<h4>The role of the Sales Manager</h4>
<p>As Sales Manager you will be responsible for developing and executing a comprehensive sale and marketing plan that encompasses both new and existing accounts. Your main objective will be to exceed revenue targets through various strategies, including outside sales calls, on-site visits, sales tours, and community networking.</p>
<p>One of the key aspects of this role is the requirement for travel. While some may view this as a drawback, it's actually a tremendous advantage.</p>
<p>To excel in this position, you should possess exceptional skills in building and maintaining relationships with clients. A positive attitude coupled with excellent communication and negotiation skills will enable you to create meaningful connections and drive business growth.</p>
<p>Your extensive knowledge of the hospitality industry will be vital in understanding market trends, identifying opportunities for revenue generation, and effectively positioning the Four Seasons Hotel Riyadh as the top choice for discerning customers.</p>
<h4>Four Seasons Hotel Riyadh</h4>
<p>Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p>
<p>Areas of responsibility are Sales & Marketing, F&B, Rooms.</p>
<h4>Food & Beverage</h4>
<p>The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.</p>
<p>Our event facilities, with a mix of Ballroom and Meeting Rooms, offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p>
<h4>Spa and Wellness</h4>
<p>Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high-end facilities and a meticulously outfitted fitness centre.</p>
<p>Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.</p>
<h4>Knowledge and Skills</h4>
<ul>
<li>Three years previous experience in luxury hotel selling negotiated corporate accounts and strong negotiating skills.</li>
<li>Traveling is a requirement.</li>
<li>An excellent communication (verbal and written) skills in the English language.</li>
<li>Strong planning and organizing skill.</li>
<li>Proven track record in pursuing, evaluating, soliciting, selling, and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.</li>
<li>Experience with cluster/multi-properties is an advantage.</li>
</ul>
<h4>What to Expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment</li>
<li>Competitive housing allowance</li>
<li>Transportation allowance</li>
<li>21 days’ vacation</li>
<li>10 days public holidays per year</li>
<li>Complimentary employee meals</li>
<li>Medical insurance</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Worldwide complimentary room nights with Four Seasons</li>
<li>Laundry/dry cleaning provided for work attire</li>
<li>Growth & development opportunities</li>
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<h2 class="h5">Job description</h2>
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General Information
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Req # <br>
WD00103788 <br>
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Career area: <br>
Supply Chain <br>
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Country/Region: <br>
Saudi Arabia <br>
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City: <br>
Riyadh <br>
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Date: <br>
Friday, September 11, 2026 <br>
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Working time: <br>
Full-time <br>
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<strong>Additional Locations</strong>: * Saudi Arabia<br>
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Why Work at Lenovo
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We are Lenovo. We do what we say. We own what we do. We WOW our customers. <br>Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). <br><br> This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.<br>
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Description and Requirements
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<p><span>We are seeking a motivated and detail-oriented individual to join our team as Control Tower Analyst. This role involves managing the flow of operations in our Logistics Control Tower, ensuring smooth communication and coordination within the team. The ideal candidate will be proactive, well-organized, and capable of multitasking effectively in a fast-paced environment.</span></p><br><p>Position is based in KSA supporting logistics operations with monitoring and providing full visibility for all Lenovo shipments over all MOT's with nominated 3PL Carrier plus arranging receiving and arranging expedite solutions for Lenovo shiments at the request of Supply Chain Team. Supporting communication between 3PL and Lenovo internal workstreams</p><br><p><span><strong>Control Tower Person Duties:</strong></span></p><br><ul><li>Support team members monitoring and tracking of the shipment over all MOT’s</li><li><span>Cover control tower team to track and monitor the movement of goods, shipments, or other critical activities in real time.</span></li><li><span>Ensure smooth communication between internal departments, external partners, and stakeholders.</span></li><li><span>Generate and maintain reports on operational performance, making sure they are up-to-date and accurate.</span></li><li><span>Provide logistical support to resolve issues and bottlenecks that may arise.</span></li><li><span>Support continuous improvement by identifying potential issues and recommending solutions.</span><br> </li></ul><p><strong>Job Requirement:</strong></p><br><ul><li>Proficient English knowledge both in written and verbal communication</li><li>High attention to details</li><li>Ability to prioritize based on importance/ urgency</li><li>Some SAP functional experience is preferred, not mandatory</li><li>Knowledge with Microsoft Office</li></ul><p><strong>What We Can Offer You:</strong></p><br><ul><li>An international team with a high focus on gender diversity.</li><li>Employee Assistance Program for psychological, legal, and financial consultancy.</li><li>A company committed to sustainability through CO2 Offset, Asset Recovery Services, and Lenovo Certified Refurbished portfolio.</li><li>Access to training for personal development via our internal e-learning platform.</li><li>Mentorship program to support your career growth.</li></ul><br>
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<em><span>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</span></em><br>
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<strong>Additional Locations</strong>: * Saudi Arabia<br>
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<br><strong>AI PROCESSING NOTICE</strong><br>We use AI-based tools to support some of our processes (e.g. online interviews recordings and transcripts) in order to achieve better efficiency, accuracy and for our documentation purposes. AI can make mistakes, but we always make sure that the outputs are manually reviewed by a human. You can always opt-out or contact us in case of any question.<br><br>
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<b>Job Description</b><p>Overview</p><br><p>We are seeking a highly experienced Project Controls Manager to lead and manage all project controls functions for a major site supervision consultancy project in Riyadh, Saudi Arabia. The Project Controls Manager will be responsible for overseeing planning and scheduling, cost control, progress monitoring, risk management, reporting, change management, and performance measurement to ensure successful project delivery. The successful candidate will provide strategic project controls leadership, supporting project management and client decision-making through accurate forecasting, performance analysis, and reporting. This role requires extensive experience in large-scale building developments and a strong understanding of project controls best practices within consultancy and construction environments.</p><br>Your role<ul><li>Lead and manage all project controls activities including planning, scheduling, cost management, risk management, progress measurement, and reporting.</li><li>Establish and maintain the Project Controls Management Framework, procedures, and reporting systems.</li><li>Review and recommend approval of contractors’ baseline schedules, revised schedules, recovery plans, and project control procedures.</li><li>Develop and maintain integrated project controls systems to monitor schedule, cost, risk, and performance metrics.</li><li>Monitor project progress against approved baselines and identify deviations, delays, and performance issues.</li><li>Prepare project dashboards, management reports, executive summaries, and KPI reports for client and senior management review.</li><li>Lead project forecasting activities, including completion dates, resource requirements, and project performance projections.</li><li>Coordinate with planning, commercial, engineering, construction, and supervision teams to ensure alignment of project objectives.</li><li>Monitor and evaluate contractor performance, productivity, and compliance with contractual obligations.</li><li>Oversee project cost tracking and reporting in coordination with the commercial and contract administration teams.</li><li>Manage project change control processes and evaluate the impact of changes on cost, schedule, and project delivery.</li><li>Review and assess Extension of Time (EOT) submissions, delay analyses, and claims related to project controls matters.</li><li>Lead risk management activities, including risk identification, assessment, mitigation, and reporting.</li><li>Maintain project risk registers and monitor the implementation of mitigation strategies.</li><li>Conduct trend analysis and provide early warning notifications on emerging project risks and issues.</li><li>Oversee progress measurement methodologies and verify contractor-reported progress.</li><li>Support contract administration activities through project controls analysis and performance assessments.</li><li>Participate in project review meetings, progress workshops, and executive management meetings.</li><li>Ensure compliance with project governance requirements, reporting standards, and client procedures.</li><li>Provide strategic recommendations to project leadership to improve project performance and delivery outcomes.</li><li>Lead, mentor, and develop project controls engineers, planners, and reporting specialists.</li></ul>About you<ul><li>Bachelor’s Degree in Civil Engineering, Construction Management, Project Management, Quantity Surveying, or a related discipline.</li><li>Master’s Degree in Construction Management, Project Management, Engineering, or Business Administration is preferred.</li><li>Professional certifications such as PMP, PMI-SP, PSP (Planning & Scheduling Professional), EVP (Earned Value Professional), AACE Certification, or equivalent are highly desirable.</li><li>Minimum 15+ years of overall professional experience in project controls, planning, scheduling, and performance management.</li><li>Minimum 8 years of experience as a Project Controls Manager on large-scale building construction projects.</li><li>Proven experience on convention centers, hospitality developments, hotels, resorts, mixed-use developments, commercial buildings, and major urban developments.</li><li>Extensive experience within Site Supervision Consultancy, PMC, Engineering Consultancy, or Construction Management environments.</li><li>Advanced proficiency in Primavera P6, Microsoft Project, Power BI, and project controls reporting tools.</li><li>Strong knowledge of cost control, planning, scheduling, progress measurement, performance management, and risk management principles.</li><li>Experience with Earned Value Management (EVM) and project performance forecasting techniques.</li><li>Demonstrated experience evaluating Extension of Time (EOT) claims and conducting delay analysis.</li><li>Strong understanding of FIDIC contracts and project delivery frameworks.</li><li>Familiarity with project budgeting, cost reporting, and change management procedures.</li><li>Previous experience working on projects in Saudi Arabia or the GCC region is highly preferred.</li><li>Excellent analytical, organizational, and problem-solving skills.</li><li>Strong communication, presentation, and stakeholder management capabilities.</li><li>Ability to manage multidisciplinary project controls teams in a complex project environment.</li><li>Fluency in English is required; Arabic language skills are an advantage.</li></ul><span>Rewards & benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li>Tax-free salary.</li><li>Life insurance coverage.</li><li>Medical insurance.</li><li>Annual leave balance.</li><li>Company gratuity scheme.</li><li>Discretionary bonus program.</li><li>Annual flight contribution.</li><li>Transportation & housing allowances.</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, familycare, personal health, fitness, and nutrition.</li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Job Responsibilities1. Strategic Customer & Project Development and Maintenance Liaise with, maintain and deeply bind strategic key accounts including large energy groups, top-tier EPC contractors and government energy authorities. Drive the signing of annual framework agreements, long-term orders and price-locked agreements. Follow up the whole process of major projects such as ground-mounted power stations and centralized PV bases.2. Channel Management Develop and maintain distribution and direct sales channel systems, formulate distribution policies, and explore emerging market opportunities.3. Sales Plan Formulation & Sales Activity Execution Formulate regional sales plans and organize the implementation of all sales and business development activities.4. Market Insight & Competitor Analysis Continuously collect local industry policies (subsidies, grid connection, taxation), market demand, price trends and competitor updates (products, pricing, channels, promotion and services), and feed back customer demands and market pain points in a timely manner.<br>Job Requirements1. Working experience in well-known domestic & international enterprises across industries or leading companies in the new energy industry is preferred.2. At least 3 years of relevant sales working experience; familiar with local market; proficient in professional knowledge of value marketing, channel development and channel management.3. Possess strong capabilities of efficient execution, problem-solving, customer relationship establishment & maintenance, business negotiation and channel management; with high cultural sensitivity and cross-cultural competency.
Job Summary The Senior Project Manager, Design will lead the planning, management, and delivery of large, multidisciplinary design projects from mobilization through design development, tender, and closeout. The role requires strong client leadership, technical coordination, commercial control, and the ability to drive programme, quality, and delivery performance across multiple design disciplines.<br>Key Responsibilities Lead multidisciplinary design projects in line with contractual scope, programme, budget, quality, and client requirements. Act as the principal client contact, managing expectations, priorities, decisions, and project interfaces. Coordinate architecture, structural, MEP, infrastructure, landscape, BIM, and specialist design teams. Develop and maintain the Project Management Plan, design programme, deliverables schedule or MIDP, responsibility matrix, risk register, and reporting requirements. Monitor design progress against the approved baseline programme and implement recovery measures where needed. Chair internal and client progress meetings, ensuring timely closure of actions, technical matters, and decisions. Manage project resources, workload, and team performance in coordination with discipline leads. Control project budgets, man-hours, profitability, invoicing, variations, and change management. Identify additional services and lead the preparation and management of variation orders. Ensure compliance with QA/QC, BIM, document-control procedures, and client standards. Coordinate with authorities, approving entities, and external stakeholders to support approvals, permits, and NOCs. Identify and mitigate design, commercial, contractual, programme, and delivery risks. Support tender-stage activities, including bidder queries, design clarifications, and technical evaluations. Ensure timely project closeout, completion of deliverables, and resolution of outstanding comments.<br>Required Qualifications, Experience and Skills Bachelor’s degree in Architecture, Engineering, or a related discipline. A postgraduate qualification in Project Management, Engineering, or Architecture is an advantage. PMP or an equivalent recognised project management certification is preferred.15 to 20 years of overall professional experience, including a minimum of 12 years in highly relevant design project management roles. Proven track record managing large, complex, multidisciplinary design projects within a consultancy environment, from concept design through detailed design, tender, and closeout. Saudi Arabia or GCC experience, with familiarity with local clients, authorities, and approval processes, is highly desirable. Strong design project management, leadership, client relationship management, and stakeholder coordination capabilities. Demonstrated commercial awareness, including budget, man-hour, profitability, variation, and change-management control. Strong programme-management capability, including Primavera P6 and/or MS Project. Ability to lead multidisciplinary coordination, resolve technical challenges, and manage project risks effectively. Working knowledge of BIM-based delivery, Aconex or other EDMS platforms, document control, project reporting, and QA/QC procedures. Excellent written and verbal communication, presentation, negotiation, and decision-making skills in English.
<p> <strong>JOB SUMMARY</strong> </p>
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<p>Entry-level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
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<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Managing Day-to-Day Room Service Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Communicates areas in need of attention to staff and follows up to ensure follow through.</p>
<p> Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
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<p> <strong>Leading Room Service Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
<p> Communicates performance expectations in accordance with job descriptions for each position.</p>
<p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Strives to improve service performance.</p>
<p> Supervises service behaviors of employees and provides feedback to individuals.</p>
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<p> <strong>Room Service Financial and Budgeting Goals</strong> </p>
<p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p>
<p> Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.</p>
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<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels</p>
<p> Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Sets a positive example for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
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<p> <strong>Conducting Human Resource Activities</strong> </p>
<p> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p>
<p> Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.</p>
<p> Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.</p>
<p> Trains staff and monitors adherence to all cash handling and credit policies and procedures.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> </p>
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The Senior Manager - Delivery Audit leads complex, risk-based internal audit engagements across the organization's capital delivery portfolio, spanning construction, infrastructure, engineering and consultancy services, procurement, and facilities management, ensuring consistency with the Global Internal Audit Standards (2024). The role provides independent assurance over the effectiveness of controls governing project delivery, cost and change management, contractor and consultant performance, and programme governance, while driving continuous improvement in the internal audit function's delivery methodology.<br><br>Key Responsibilities<br><br> Lead the end-to-end execution of delivery-focused audits, including construction contracts, capital procurement, and infrastructure programmes Provide assurance over project cost management, including cost baselines, change and variation orders, claims, and earned-value performance Evaluate contractor and consultant performance against contractual obligations, KPIs, and service levels Assess programme and portfolio governance, including stage-gate (project gate) decisions and escalation mechanisms Review procurement and tendering processes for capital works to confirm fairness, competitiveness, and compliance Develop strategic audit plans aligned with organizational objectives and risk priorities Ensure audit engagements adhere to Internal Audit methodology, timelines, and quality standards Supervise and review audit reports, ensuring accuracy, clarity, and actionable recommendations Build and maintain effective relationships with senior management to promote risk awareness and control accountability Mentor and coach audit staff, providing technical and professional development guidance Contribute to strategic planning of the Internal Audit Department, including the annual risk-based audit plan Collaborate with governance, risk, and compliance (GRC) teams to enhance integrated assurance efforts Drive continuous improvement of audit processes and methodologies to improve efficiency and quality<br><br>Requirements<br><br>Bachelor's degree in Engineering, Construction Management, Quantity Surveying, Project Management, or a related field preferred. Professional certification such as CIA, Lean Six Sigma, PMP, or RMP preferred<br><br>Internal Audit Expertise<br><br>Advanced understanding of internal audit practices, including risk assessment, control evaluation, and assurance reporting Proven ability to manage large-scale audit engagements and quality assurance reviews Expertise in developing audit frameworks, risk models, and performance metrics Proficiency in data analytics and use of audit software tools for enhanced insight generation is a plus<br><br>Delivery Expertise<br><br>Comprehensive understanding of project gates, construction processes, and end-to-end delivery workflows Working knowledge of standard forms of contract (e.g. FIDIC) and common delivery models (EPC, EPCM, PMC, design-build) Familiarity with cost engineering, earned-value management, and the assessment of claims and variations Ability to review project schedules and timelines across all levels and identify gaps, delays, and float erosion Experience evaluating project controls and identifying opportunities for optimization and automation Knowledge of commercial governance and procurement assurance, including cost planning, tender evaluation, and contract management