Jobs For Faculty Of Commerce Graduates - Jeddah Saudi

About the job<br>???? What You’ll Do:Drive Revenue: Identify, prospect, and close new business opportunities within the e-commerce, B2B, and express logistics sectors in KSA. Manage Relationships: Build and maintain strong, long-term relationships with corporate clients and key accounts. Market Insights: Analyze market trends and competitor activity to position J&T Express as the logistics partner of choice. Achieve Targets: Meet and exceed monthly and quarterly sales and volume targets.???? What We Are Looking For:Industry Experience (Mandatory): Minimum of 1–3 years of solid sales experience specifically within the Courier, Express, or Logistics industry in KSA. Local Market Knowledge: Deep understanding of the Saudi market, e-commerce ecosystem, and regional client needs. Language Skills: Fluency in English and Arabic is highly preferred. Skills: Strong negotiation, presentation, and relationship-building skills with a results-driven mindset. Mobility: Valid KSA driving license and transferable Iqama are required.

We’re Hiring | Vice President – Marketing<br>A leading and fast-growing company in the perfume and beauty retail industry is looking for an experienced Vice President – Marketing to lead the overall marketing function and drive brand growth, customer engagement, and commercial performance.<br>Location: Riyadh, Saudi Arabia Type: Full-Time | On-site<br>ABOUT THE ROLE<br>The VP – Marketing will lead the company’s marketing strategy, strengthen brand positioning, accelerate customer acquisition, and drive sustainable growth across retail and digital channels.<br>KEY RESPONSIBILITIES<br>1-Develop and lead the overall marketing strategy in alignment with the company’s business objectives, reporting directly to Executive Management.2-Own the full marketing function — Brand, Digital, E-commerce, CRM, Content, Media, and Customer Experience — driving brand positioning, awareness, and long-term equity.3-Lead integrated marketing campaigns across retail and digital channels, including strategy for new fragrance and product launches.4-Drive customer acquisition, retention, loyalty, and engagement initiatives using data analytics and market insights to identify growth opportunities.5-Manage the annual marketing budget, set marketing KPIs, and ensure strong ROI across all campaigns and channels.6-Partner closely with Sales, Retail, E-commerce, and Commercial teams to align marketing with overall business goals.7-Build and lead a high-performing marketing team, manage strategic agency partnerships, and identify new market opportunities to strengthen competitive position.<br>REQUIREMENTS<br>1-Bachelor’s degree in Marketing, Business Administration, or a related field; MBA is preferred.2- 12+ years of progressive marketing experience, including at least 5 years in a senior leadership role overseeing a full marketing function.3-Proven track record leading marketing at a departmental or organizational level, ideally reporting to C-level/Executive Management.4-Strong background in Perfume, Beauty, Cosmetics, FMCG, Retail, or Consumer Brands.5-Deep expertise across Brand Management, Digital Marketing, E-commerce, CRM, and Performance Marketing.6-Demonstrated success driving brand growth, customer acquisition, and commercial results.7-Strong understanding of consumer behavior, market trends, and retail dynamics.8-Excellent strategic, commercial, leadership, and decision-making skills, with experience managing large budgets and cross-functional teams.

Job Role: Ecommerce Channel Manager Experience: 8+ Years Location: Jeddah, Saudi Arabia Role Type: Permanent<br>Key Responsibilities:Design the E-commerce transformation journey and superlative growth path. Identify and tap the new and emerging channels of future, to generate profitable business through them. Drive Key Customer selection followed by process re-engineering to build efficiencies in the system. Set up robust Review mechanisms & analyze data from various MIS to facilitate insights & action planning Collaborate with cross functional partners on all aspects of Ecommerce business, including product portfolio, content strategy, promotional campaigns, commercial investments and most importantly full funnel integration Drive productivity through improved execution and measure the reach of unexploited e-tailers Develop Promotional & Assortment strategy for e-commerce by understanding competitive and business trends. Evolve and conceptualize SKU focus. Ensure alignment with Marketing, Supply Chain, Finance and Sales. Drive the magic formula parameters of UV, CVR, AOV & loyalty, through focused actions Review of sales systems and processes in e-tailer’s distribution and drive standardization & optimization Lead the omnichannel strategy and growth within KSA

About the Role We are looking for a sharp, Saudi-based Treasury & Bank Operations Specialist to run our daily cash flow operations. If you are ultra-organized, love financial precision, and thrive in a fast-paced environment, this is your next move. What You’ll DoOwn the Ledger: Keep our daily bank/cash journals flawless and perfectly reconciled with cash on hand. Drive Key Payments: Process critical government logistics (Iqama renewals, sponsorship transfers) and major e-commerce payments (SHEIN & TEMU COD). Authorize & Approve: Review and greenlight payment applications and manage daily tax advance payments. Be our Bank Liaison: Manage account openings, updates, and bank guarantees while maintaining strong banking relationships. Keep Us In the Loop: Download daily statements, finalize OA workflows, and keep internal teams updated. Who You Are Location: Currently residing in Saudi Arabia (Mandatory). Experience: Minimum 2+ years in corporate treasury, cash management, or banking operations. Industry Savvy: Familiar with KSA government portals (Qiwa/Absher) and e-commerce COD cash handling. Detail-Obsessed: You spot discrepancies instantly and never miss a daily deadline.

About the Role<br><br>Ottu is looking for a results-driven Sales Specialist to support our continued growth in Saudi Arabia<br>.<br>The ideal candidate will have experience in B2B sales within fintech, e-commerce, payment gateways, or technology solutions. You will be responsible for identifying new opportunities, building a strong sales pipeline, and converting prospects into long-term customers through a consultative approac<br><br>h.<br><br>Key Responsibilit<br>ies:<br>Achieve and exceed assigned sales and revenue targets. Identify, prospect, and qualify new business opportunities. Build and manage a healthy sales pipeline from lead generation through contract closure. Generate business from new customers and expand existing accounts. Understand customer needs and recommend suitable Ottu solutions. Present Ottu’s payment and fintech solutions to decision-makers and senior executives. Prepare proposals, quotations, and sales presentations. Lead commercial discussions and complex negotiations. Maintain accurate opportunity and forecasting records in the CRM system. Build strong, long-term customer relationships. Coordinate with Product, Technical, Operations, and Customer Success teams. Monitor market trends, competitors, and developments within the Saudi fintech se<br>ctor.<br>Qualifica<br>tions:<br>Bachelor’s degree in Business, Marketing, Finance, Information Technology, or a related field. Two to five years of successful B2B sales or business-development experience. Proven ability to build pipelines, manage sales cycles, and close commercial deals. Good knowledge of fintech, e-commerce, digital payments, payment gateways, or technology solutions. Experience selling to medium-sized or enterprise customers is preferred. Working knowledge of CRM systems. Strong communication, presentation, negotiation, and relationship-management skills. Proficiency in Microsoft Power Point and Excel. Fluency in Arabic and English, both written and spoken. Knowledge of the Saudi market and an established professional network would be an adv<br>antage.<br>What We’re Look<br>ing For:<br>We are looking for someone who is:Self-motivated, proactive, and accountable. Passionate about sales, technology, and business growth. Confident when engaging with senior decision-makers. Resilient and comfortable working in a target-driven environment. Customer-focused and commercially minded. Able to collaborate effectively with cross-function<br>al teams.<br>Join Ottu Join an ambitious fintech company operating at the intersection of technology, commerce, and digital payments. You will have the opportunity to contribute directly to Ottu’s growth in Saudi Arabia and work with innovative payment <br>solutions.

Company Description Smart OSC is a digital transformation agency with 19 years of industry experience and a team of over 1,000 experts spread across Vietnam, Australia, Singapore, Japan, Thailand, Indonesia, Korea, the US, and the UK. Known for its expertise in e Commerce and Fintech, Smart OSC is a trusted partner for leading brands and financial institutions globally. The company leverages scalable resources and deep technological experience to provide cost-effective, fast go-to-market solutions. With a proven track record in delivering enterprise-level projects, Smart OSC continues to drive digital transformation for its clients. For more information, visit: https://www.smartosc.com.<br>Job Description Job type: full-time, remote We are looking for a Sales Director (SD) to join our team in the UAE and KSA. The SD will be in charge of:– Build up the C-Level relationship with clients and partners, and generate business opportunities.– Identify, qualify, and generate new business opportunities across targeted industries.– Work closely with C-suite executives, senior managers, and the sales team on pitches for each business meeting.– Lead high-level sales pitches, client meetings, and executive presentations.– Deliver solution presentations, product demos, and value propositions tailored to client needs.– Coordinate with the Delivery, CoE, and Marketing teams to deliver proposals/projects to the client.– Develop service offerings and demonstrations together with the marketing team.– Stay updated on Smart OSC’s products, services, and technology capabilities through continuous training and engagement with internal experts.<br>Requirements– 10+ years of successful sales experience in Information Technology in the UAE and KSA.– Have a strong network in UAE and KSA. Preferred domains are Fintech, Banking, E-Commerce, and CMS– Have an IT background and experience in selling Digital Transformation, Cloud, AI, Data Analytics, Low-code, Automation,…or similar services.– Exposure to working in an international environment and understanding of cultural sensitivities across multiple geographies.– An ability to communicate technical information to non-technical people in a way that is easy for business users to understand.– Fluently speaking English and Arabic.<br>Benefits– Attractive salary package: up to USD 15,000/month– Performance review twice a year– Flexible working hours– Work in an international environment with teams located in 8 countries– Professional English environment– Free English and professional training packages– The deep insight into E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, US, UK, Australia,…<br>To apply: Interested candidates, kindly send your updated resume in English via email: kiennt4@smartosc.com

We are seeking a Supply Chain Planning Manager to lead demand planning, supply planning, inventory planning, replenishment planning, and S&OP coordination. The role will ensure product availability across stores, e-commerce, wholesale, export, and international markets while reducing excess stock, slow-moving inventory, and working capital exposure.<br>Key Responsibilities:Lead the monthly demand planning process across categories, SKUs, regions, stores, e-commerce, wholesale, export, and international channels. Develop statistical forecasts based on historical sales, seasonality, promotions, new launches, market trends, customer demand signals, and commercial input. Partner with Sales, Retail, Marketing, Finance, and Operations to validate demand assumptions and align forecasts with business plans. Monitor forecast accuracy and bias, identify root causes of variances, and implement corrective actions. Translate demand forecasts into supply plans, purchase plans, production plans, and replenishment plans. Lead or coordinate the S&OP process to align demand, supply, financial targets, capacity, risks, and management decisions. Ensure alignment between planned demand, supplier lead times, factory capacity, warehouse capacity, logistics constraints, and store requirements. Report supply risks, shortages, excess inventory, delayed shipments, and capacity constraints to senior management. Define inventory policies by SKU, category, and channel, including safety stock, reorder points, minimum and maximum levels, ABC classification, and service-level targets. Manage replenishment plans for stores, warehouses, e-commerce, franchise markets, and international branches. Reduce stock-outs while avoiding overstock, obsolescence, discontinued items, and slow-moving inventory. Support new store openings, seasonal peaks, campaigns, product launches, limited editions, gift sets, bundles, and promotional activities. Ensure launch readiness, including finished goods, packaging materials, testers, display materials, and allocation plans. Manage planning parameters in ERP and demand planning systems, including lead times, MOQ, order frequency, safety stock, forecast codes, and SKU lifecycle status. Develop dashboards covering forecast accuracy, stock availability, inventory days, ageing stock, replenishment performance, supply risks, and S&OP decisions. Improve planning tools, templates, master data, and reporting automation.<br>Requirements:Bachelor’s degree in Supply Chain Management, Business Administration, Industrial Engineering, Statistics, Operations, or a related field. Master’s degree or MBA is preferred.6–9 years of experience in demand planning, supply planning, inventory planning, replenishment, or S&OP. Experience in retail, FMCG, cosmetics, luxury goods, perfumes, fashion, or consumer goods is highly preferred. Strong knowledge of forecasting, inventory management, S&OP, replenishment, ERP systems, and planning dashboards. Strong analytical skills and ability to work with large data sets. APICS CPIM/CSCP, IBF forecasting certification, or Lean Six Sigma certification is preferred.

The Role We are looking for a Senior Growth Manager to own revenue growth across both sides of our network. This is a hands-on, target-carrying role that combines direct B2B sales with strategic partnership development. You will be the growth function — enhancing the playbooks, running the deals, and growing the business scale limitlessly; expectations are high. Day to day, you will:Own the full sales cycle for both supply and demand of quick commerce: prospecting, qualifying, demoing, negotiating, and closing; with a team — then handing off cleanly to onboarding. Run field sales across key cities; much of this market is won face-to-face and through trusted referrals. Build and manage a structured pipeline, from outbound campaigns to fast follow-up on inbound leads, referrals, and event contacts. Develop and negotiate commercial partnerships with demand-generating platforms, e-commerce enablers, and ecosystem players to open new acquisition channels. Design Arabic-first outreach and commercial materials suited to how business owners in this market actually communicate. Drive expansion revenue plans within existing accounts: upgrades across subscription tiers, additional cities, and new use cases. Run pricing, packaging, and positioning experiments with clear metrics and honest kill decisions; report a single weekly growth dashboard covering pipeline, conversion, activation, and expansion. Feed structured market and competitor intelligence back to the product team to sharpen the roadmap. Represent the company at logistics, retail, and e-commerce events across the Kingdom and convert that presence into pipeline. Qualifications5–10 years of B2B sales, business development, or partnerships experience in Saudi Arabia, ideally in logistics, delivery, Saa S, marketplaces, or fintech. A proven, verifiable quota-carrying track record — you can walk us through the deals, the numbers, and the references. Demonstrated partnership outcomes you personally sourced, negotiated, and operationalized. Deep familiarity with the Saudi delivery and logistics ecosystem, including its commercial dynamics and regulatory environment. Experience selling to owner-operated SMBs (short, trust-based cycles) as well as to larger businesses and platforms (longer cycles, procurement, technical integrations). Native or fluent Arabic and professional English; able to produce polished commercial materials in both. Comfortable operating independently in a lean team: you build materials, CRM discipline, and close deals, and comfortable use AI to as a second brain. Data-driven and experiment-minded, with experience in tiered or usage-based pricing and land-and-expand growth motions a strong plus.

<h3 >About the Role</h3> <p >Jazeera Paints is seeking a <strong >Showroom Sales Representative</strong> to join their team in Jeddah, Saudi Arabia. This full-time position is central to ensuring an excellent customer experience, achieving sales targets, and maintaining the operational efficiency of the showroom. The role involves managing customer interactions from initial entry through to post-sale support, handling stock, and contributing to overall showroom organization and sales development.</p> <h3 >Customer Engagement and Sales Development</h3> <p >The Showroom Sales Representative is responsible for providing a high level of service and guiding customers through their purchasing journey. This includes understanding customer needs, introducing company products, and facilitating order placement.</p> <ul > <li >Provide professional reception and maintain a high standard of service for all showroom visitors.</li> <li >Engage with customers from their entry, introducing products, securing orders, calculating quantities, and assisting with color and product coordination based on their needs.</li> <li >Oversee the entire sales process, from order to invoice issuance and proper goods delivery, coordinating with showroom staff including assistants, workers, and drivers.</li> <li >Accept and process online customer requests, updating the E-commerce platform while considering required items and stock levels.</li> <li >Achieve established sales targets in line with the sales plan.</li> </ul> <h3 >Showroom and Inventory Management</h3> <p >Maintaining an organized and well-stocked showroom is a critical aspect of this role, ensuring product availability and an appealing environment for customers.</p> <ul > <li >Ensure the showroom remains organized and clean at all times, with marketing tools such as brochures and catalogues readily available.</li> <li >Maintain adequate stock levels for all items, particularly fast-moving products, by placing orders from warehouses based on minimum and maximum levels.</li> <li >Apply the first-in, first-out (FIFO) policy to manage stock and prevent dead stock.</li> <li >Report all missing products in the main store to the direct manager.</li> <li >Ensure goods in warehouses are arranged according to established warehouse policy and procedures to maintain accurate stock and prevent discrepancies during periodic inventory checks.</li> </ul> <h3 >Operational Reporting and Compliance</h3> <p >The representative is responsible for various reporting duties and ensuring adherence to company policies and financial procedures.</p> <ul > <li >Submit financial reports to the region accountant as required and ensure daily deposits of sales cash amounts into the company’s account.</li> <li >Provide the direct manager with regular reports on competitors' activities and promotions.</li> <li >Handle customer complaints professionally, striving for resolution and reporting unresolved issues to the direct manager.</li> <li >Commit to achieving management goals and implementing required Key Performance Indicators (KPIs).</li> <li >Implement all company policies and instructions.</li> </ul> <h3 >Collaboration and Continuous Improvement</h3> <p >This role also involves collaborative efforts and a proactive approach to enhancing sales processes and overall showroom performance.</p> <ul > <li >Cooperate with other branches to facilitate the resale of slow-moving items.</li> <li >Submit periodic reports detailing achievements, problems, and failures to the direct manager.</li> <li >Propose helpful ideas and suggestions to develop the sales process and value.</li> <li >Execute all job-related activities using safe and environmentally sound methods.</li> <li >Perform any other duties as assigned by the direct supervisor or manager.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in a showroom environment in Jeddah, requiring a commitment to direct customer interaction and operational excellence.</p>

<h3 >About the Role</h3> <p >Halwani Brothers is seeking a <strong >Sales Supervisor</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time role is crucial for supporting the daily management and development of assigned key accounts within the Fast-Moving Consumer Goods (FMCG) business, requiring 2-5 years of relevant experience.</p> <p >The Sales Supervisor assists in executing customer plans, monitoring sales performance, coordinating promotions, and ensuring product availability. This position works closely with the Key Account Manager and various cross-functional teams, including Marketing, Supply Chain, Finance, and Sales Operations, to drive sales growth and enhance customer service.</p> <h3 >Key Account Management and Support</h3> <ul > <li >Support the Key Account Manager in managing day-to-day activities for assigned key e-commerce accounts.</li> <li >Follow up on agreed customer plans, commercial activities, and account requirements.</li> <li >Assist in preparing customer presentations, business reviews, and account performance reports.</li> <li >Maintain accurate records of customer activities, agreements, promotions, and action plans.</li> <li >Follow up on customer requests and ensure timely coordination with relevant internal teams.</li> </ul> <h3 >Sales Performance and Customer Engagement</h3> <ul > <li >Monitor daily, weekly, and monthly sales performance for assigned accounts, preparing regular sales reports and performance updates against targets.</li> <li >Track sales by customer, product, category, and SKU, highlighting key variances and supporting the identification of sales opportunities.</li> <li >Support the implementation of customer-specific promotions and commercial activities, coordinating with customers and internal teams for execution.</li> <li >Follow up on promotional displays, visibility, pricing, and product availability, monitoring performance and preparing post-promotion reports.</li> <li >Monitor competitor pricing, promotions, and product launches, tracking market and category trends relevant to assigned accounts.</li> <li >Share market observations and competitor information with the Key Account Manager to support sales and customer performance improvement.</li> </ul> <h3 >Operational Coordination and Reporting</h3> <ul > <li >Monitor product availability and stock levels, following up on customer orders and coordinating with Sales Operations and Supply Chain teams to address issues.</li> <li >Escalate recurring out-of-stock situations and support actions to improve product availability and service levels.</li> <li >Maintain accurate customer, sales, promotion, and pricing records, preparing weekly and monthly account performance reports.</li> <li >Support the preparation of sales forecasts and promotional plans, ensuring customer-related documentation is maintained and updated.</li> <li >Coordinate with Marketing, Supply Chain, Finance, and Sales Operations to support customer requirements and resolve operational and commercial issues.</li> <li >Maintain effective communication between the customer and internal teams, providing regular status updates to the Key Account Manager.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >2 to 5 years of experience</strong> in a sales or key account support role, preferably within the FMCG sector.</li> <li >Demonstrated ability to monitor sales performance, execute promotional activities, and manage customer accounts.</li> <li >Strong organizational skills and attention to detail for record-keeping and reporting.</li> <li >Effective communication and coordination skills for internal and external stakeholders.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in <strong >Jeddah, Makkah, Saudi Arabia</strong>. The role involves working collaboratively with various internal departments and maintaining professional communication with external customer contacts to ensure smooth execution of account plans and support overall business objectives.</p>

Reports ToGeneral Manager – Marketing<br>Job Purpose:The Director of Digital Growth, CRM & Loyalty is responsible for driving profitable digital growth across Al Majed Oud through paid media, customer acquisition, CRM, loyalty, retention, and customer value. The role has direct commercial accountability for digital marketing performance and is responsible for maximizing the return generated from digital marketing investment. The position leads Paid Media, CRM, and Loyalty activities and works closely with Ecommerce, Product, Creative, Commercial, Technology, Finance, and other relevant functions. This is a commercial growth role with direct accountability for revenue, ROAS, acquisition efficiency, retention, repeat purchase, and customer lifetime value.<br>Key Responsibilities:Paid Media & Performance Marketing• Own the paid media strategy across Meta, Google, Tik Tok, Snapchat, and other relevant digital channels.• Set clear ROAS, CAC, revenue, and profitability targets.• Manage and optimize media budgets across channels.• Review digital campaign performance daily and weekly.• Identify opportunities to scale successful campaigns and reduce inefficient spending.• Analyze performance by channel, audience, campaign, product, and objective.• Work closely with the Creative team to improve advertising creative based on performance data.• Ensure paid media activity is connected directly to commercial and sales objectives. Online Revenue Growth• Drive online revenue growth through acquisition, conversion, retention, and customer activation.• Work closely with E-commerce to improve conversion performance.• Analyze sales by channel, campaign, category, product, customer segment, and audience.• Identify growth opportunities and performance gaps.• Build action plans to improve digital revenue performance. CRM• Own the CRM strategy across Whats App, SMS, Email, Push Notifications, App, and Web customer journeys.• Develop customer segmentation and targeting strategies.• Build automated customer journeys including:o Welcome journeys.o Abandoned cart.o Post-purchase.o Cross-sell.o Upsell.o Reactivation.o Win-back.o VIP customer journeys.• Improve CRM-attributed revenue and customer engagement.• Ensure customer communication is personalized, relevant, and commercially effective.<br>Loyalty:• Own the performance and development of the Al Majed Oud loyalty program.• Increase active loyalty membership and engagement.• Improve customer frequency and repeat purchase.• Develop loyalty campaigns, incentives, rewards, and activation programs.• Analyze member behavior, redemption, engagement, and revenue contribution.• Develop high-value and VIP customer strategies.• Increase the commercial contribution generated from loyalty customers. Customer Retention & Lifetime Value• Develop strategies to increase customer retention and repeat purchase.• Identify high-value customer segments.• Build initiatives to increase customer lifetime value.• Reduce customer inactivity and churn.• Develop reactivation and retention programs based on customer behavior. Offers, Bundles & Commercial Campaigns• Work with Marketing, Product, E-commerce, Commercial, and other relevant teams to develop offers and bundles.<br>• Use customer and sales data to recommend:o Product combinations.o Promotional mechanics.o Discount levels.o Target customer groups.o CRM activation strategies.• Evaluate commercial performance before and after launch.• Identify which offers should be scaled, modified, or discontinued.• Ensure promotional activity generates incremental revenue and protects profitability.<br>Data & Performance Management:• Build and maintain digital growth dashboards.• Monitor performance daily, weekly, and monthly.• Establish KPIs for Paid Media, CRM, Loyalty, and customer growth activities.• Analyze customer acquisition, conversion, retention, and revenue performance.• Translate data into clear commercial recommendations.• Present performance, risks, opportunities, and recommendations directly to management.• Develop forecasts and growth scenarios where required.<br>Team Leadership:• Lead Paid Media, CRM, Loyalty, and related digital growth teams.• Set clear targets and performance expectations.• Hold teams accountable for measurable commercial outcomes.• Develop analytical and commercial capabilities across the team.• Ensure Paid Media, CRM, and Loyalty operate as one integrated growth function. Cross-Functional Collaboration Work closely with:• E-commerce.• Creative.• Product.• Sales.• Commercial.• IT / Technology.• Finance.• Customer Service.• Marketing Performance.to ensure acquisition, conversion, retention, customer experience, and commercial performance are fully connected. Key Performance Indicators• Online revenue growth.• Paid Media ROAS.• Customer Acquisition Cost.• Conversion Rate.• CRM-attributed revenue.• Loyalty-attributed revenue.• Repeat Purchase Rate.• Customer Retention Rate.• Active Loyalty Members.• Loyalty Member Revenue.• Average Order Value.• Customer Lifetime Value.• Customer Reactivation Rate.• Marketing efficiency and profitability.<br>Qualifications & Experience:• Bachelor’s degree in Marketing, Business, E-commerce, Digital Marketing, Analytics, or a related field.• 10+ years of relevant experience in digital growth, performance marketing, CRM, loyalty, e-commerce, or commercial digital roles.• Proven experience leading managers and specialist teams.• Strong experience managing significant paid media budgets.• Strong understanding of ROAS, CAC, conversion, retention, and customer lifetime value.• Strong CRM and customer segmentation experience.• Experience managing loyalty programs.• Strong commercial and analytical mindset.• Strong digital analytics and dashboarding capabilities.• Experience working with large customer and sales datasets.• Strong understanding of Saudi and GCC digital consumer behavior.• Experience in retail, fragrance, beauty, luxury, fashion, or high-volume consumer businesses is preferred.• Strong senior management communication and presentation skills. Core Competencies• Digital growth leadership.• Commercial thinking.• Performance marketing.• CRM strategy.• Loyalty management.• Customer analytics.• Revenue optimization.• Data-driven decision making.• Team leadership.• Cross-functional collaboration

<p>The Purchasing Supervisor will oversee daily local and international procurement activities, driving cost-efficiency while ensuring all raw materials, goods, and services meet company quality benchmarks. Utilizing a strong commerce background, the ideal candidate will optimize spend analytics, lead complex vendor negotiations, and supervise a team of purchasing officers to ensure seamless supply chain workflows from Jeddah.</p><p>Key Responsibilities</p><p>Team Supervision &amp; Workflow Management</p><ul><li>Lead and guide the daily activities of purchasing officers and assistants.</li><li>Manage end-to-end procurement cycles, from initial order requisition to inventory delivery.</li><li>Review and verify purchase orders, price quotations, and supplier invoices before financial approval.</li></ul><p>Sourcing &amp; Supplier Management</p><ul><li>Evaluate and qualify local and international vendors based on reliability, quality, and pricing.</li><li>Negotiate favorable terms , SLAs, commercial conditions, and volume discounts with key distributors.</li><li>Address supplier discrepancies , handling shipping delays, product defects, or commercial disputes immediately.</li></ul><p>Financial &amp; Commerce Operations</p><ul><li>Analyze spending trends and conduct market assessments to identify practical cost-saving initiatives.</li><li>Control departmental budgets and align procurement practices with internal accounting frameworks.</li><li>Liaise with finance and warehouse teams to handle inventory audits and reconcile payment terms.</li></ul><p>Compliance &amp; Logistics</p><ul><li>Ensure full compliance with corporate ethical guidelines and Saudi regulatory requirements (e.g., SABER platform, customs codes).</li><li>Oversee logistics coordination to guarantee timely clearance and delivery of imported products to warehouses.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Commerce , Finance, Business Administration, or a closely matching discipline.</li><li>Minimum 8 years of progressive experience in a purchasing or strategic sourcing environment.</li><li>Must currently reside in or be willing to immediately relocate to Jeddah, Saudi Arabia .</li><li>Professional fluency in English is mandatory; Arabic language skills are highly valued for local vendor relations.</li><li>Proficiency with major ERP systems (such as Odoo) and advanced data skills in Microsoft Excel .</li><li>Strong commercial negotiation tactics, team leadership capabilities, and analytical problem-solving skills.</li></ul>

Key Responsibilities & Duties Contracting Accounting & Cost Centers: Prepare and audit project progress billings (extracts), and accurately link all project expenses and revenues to cost centers to determine the profitability of each project individually. Documentary Cycle Compliance: Full adherence to the company's established documentary cycle (purchase orders, receipt and payment vouchers, invoices, and inventory in/out documents). E-commerce Accounting: Track store sales, shipping costs, and manage digital inventory of goods. Financial Reconciliations: Match and reconcile payments received from Buy-Now-Pay-Later platforms (Tabby & Tamara) and other payment gateways. Systems & Reporting Management: Process and post daily journal entries through Qoyod and Odoo accounting systems, and build analytical models using Excel. Zakat & Tax: Prepare periodic tax filings and VAT returns for commercial invoices and contracting progress billings.<br>???? Requirements & Qualifications Education: Bachelor's degree in Accounting Technical Experience (Essential): Strong experience in progress billing (extract) accounting, and structuring and directing journal entries based on project cost centers. Professional Understanding: Full and deep understanding of the accounting documentary cycle, with the ability to audit and comply with internal control procedures. Sector Experience: Prior experience combining contracting companies and e-commerce store account management. Software & Systems: Full proficiency in Odoo and Qoyod, including utilizing cost centers within both systems. Highly advanced Microsoft Excel skills (complex formulas, Pivot Tables). Special Skills & Abilities: Precise knowledge of how Tabby and Tamara platforms operate and reconcile. High ability to work under pressure, manage multiple tasks, and meet deadlines. Years of Experience: Minimum of 3 years.

About The Company<br><br>Nokhbat Segadty Trading Company operates an e-commerce store, retail branches, seasonal exhibitions, and an external manufacturing line for custom seating products.<br><br>Our operations are managed through an integrated ecosystem that includes:<br><br> Zid for e-commerce orders. Amazon, Trendyol, and other marketplaces. WMS for inventory and warehouse transactions. Click Up for task management, documentation, and operational follow-up. External fulfillment, logistics, courier, and manufacturing partners. <br><br>We also have a unified and approved 182-page Operations Manual covering procedures, responsibilities, required evidence, common errors, and escalation paths. You will not be starting from scratch; you will inherit an established operating system and be responsible for managing, enforcing, and improving it.<br><br>Role Summary<br><br>We are looking for an experienced Operations & Logistics Manager to lead the complete order and fulfillment cycle—from the moment an order is received through Zid or a marketplace, through picking, packing, fulfillment, shipping, and final delivery to the customer.<br><br>The role includes managing warehouse and inventory activities through the WMS, overseeing fulfillment and courier partners, managing marketplace operations, coordinating stock replenishment for branches and seasonal exhibitions, supervising external manufacturing, and ensuring that all teams comply with the approved service level agreements.<br><br>This is a hands-on leadership role that requires strong operational ownership, attention to detail, analytical thinking, and the ability to identify root causes rather than only resolving individual incidents.<br><br>Key Responsibilities<br><br>E-Commerce and Order Fulfillment<br><br> Manage and monitor daily orders through the Zid Dashboard. Oversee the complete order lifecycle from order receipt to picking, packing, shipping, delivery, cancellation, return, or final closure. Ensure that no order remains in any operational status beyond the approved processing time. Review and process incoming orders and confirm that they are ready for fulfillment. Coordinate picking, packing, and order fulfillment with warehouse and fulfillment teams. Monitor pending, delayed, cancelled, and exception orders and take immediate corrective action. Resolve operational issues involving missing products, incorrect quantities, duplicate orders, cancellations, exchanges, and returns. Ensure all order statuses are accurate and updated across Zid, the WMS, fulfillment systems, and courier systems. Investigate recurring order issues, identify their root causes, and implement preventive actions. <br><br>Marketplace Operations<br><br> Manage daily operations across Amazon, Trendyol, and other marketplaces. Process and monitor marketplace orders according to each platform's operational requirements and service level agreements. Monitor cancellations, returns, delayed orders, failed fulfillment, and marketplace penalties. Ensure order and shipment statuses are updated accurately across all platforms. Coordinate product availability and inventory synchronization between the e-commerce store and marketplaces. Resolve issues related to stock keeping units, barcodes, product mapping, bundles, and inventory synchronization. Ensure marketplace orders are deducted from the correct inventory location. Coordinate with the technical team to maintain and improve marketplace integrations and automation. Identify operational issues that may negatively affect marketplace ratings, account health, or customer experience. <br><br>Warehouse and Inventory Management<br><br> Manage inventory movements and warehouse transactions through the WMS. Ensure that all receipts, issues, returns, transfers, damaged items, and stock adjustments are supported by approved documents. Monitor stock accuracy and reconcile physical inventory with system inventory. Investigate inventory discrepancies and resolve them before they become financial losses. Ensure accurate stock keeping unit and barcode mapping across all sales channels. Monitor low-stock and out-of-stock products and initiate replenishment when required. Supervise bundle assembly and disassembly and ensure all related movements are documented correctly. Control internal stock transfers and ensure the receiving and issuing locations record each movement accurately. Prevent unauthorized manual inventory adjustments and maintain a complete audit trail for every stock movement. Conduct periodic inventory reconciliation with fulfillment partners. <br><br>Branch and Seasonal Exhibition Coordination<br><br> Manage stock replenishment and transfers between the main warehouse, retail branches, and seasonal exhibitions. Ensure all transfers are processed through the approved official workflow. Confirm that each transfer includes the required system files, warehouse documents, and signed issue vouchers. Monitor branch stock availability and coordinate replenishment based on actual sales and forecasted demand. Support the operational setup and stock preparation of new branches and seasonal exhibitions. Ensure transfers do not create unexplained inventory differences between locations. <br><br>Shipping and Logistics Operations<br><br> Manage daily coordination with courier, logistics, and fulfillment partners. Ensure each order is assigned to the appropriate shipping provider based on location, cost, service quality, and delivery requirements. Monitor airway bill creation, shipment pickup, dispatch, delivery status, failed delivery, and returns. Reconcile shipment statuses between the company's systems and courier platforms. Follow up on shipments that remain in "Ready," "Pending," or other delayed statuses beyond the approved service level. Resolve delivery issues in coordination with couriers, warehouse teams, fulfillment partners, and customer service. Analyze courier performance, delivery times, failure rates, return rates, and recurring complaints. Escalate repeated failures and recommend changing the courier or fulfillment provider when necessary. Review shipping costs and ensure that invoices and surcharges comply with approved commercial agreements. Support and monitor shipments to Gulf Cooperation Council countries. <br><br>External Manufacturing Operations<br><br> Supervise external manufacturing of custom seating and related products. Monitor production schedules, delivery commitments, quality standards, and pending orders. Coordinate with workshops and suppliers to resolve delays and quality issues. Track customer complaints related to manufacturing quality and ensure corrective action is completed. Apply approved delay deductions, quality compensation, and financial settlements. Coordinate with finance to ensure accurate settlement of manufacturing charges, deductions, and compensation. Identify recurring production defects and escalate them to senior management with corrective recommendations. <br><br>Team Leadership and Daily Operations<br><br> Lead warehouse, logistics, fulfillment, and order-processing teams. Set daily operational priorities and assign responsibilities clearly. Monitor employee productivity, order accuracy, and compliance with approved procedures. Ensure every outgoing shipment is scanned and documented through the approved tracking sheet. Hold team members accountable for delays, errors, missing documentation, and unclosed tasks. Train new employees using the approved Operations Manual and confirm their understanding of each procedure. Ensure tasks and operational evidence are documented through Click Up. Maintain clear ownership of every pending issue until it is fully resolved and closed. <br><br>Operations Control, Reporting, and Improvement<br><br> Prepare daily, weekly, and monthly operational reports. Track order fulfillment, delays, cancellations, returns, inventory discrepancies, delivery failures, and operational errors. Build and maintain operational dashboards using raw data from different systems. Monitor performance against approved key performance indicators and service level agreements. Identify recurring issues and conduct root-cause analysis. Implement corrective and preventive actions and measure whether they successfully resolved the problem. Recommend automation opportunities that reduce manual work and operational errors. Update the Operations Manual and workflows whenever a process, system, responsibility, or policy changes. Ensure that every process has a clearly assigned owner, completion deadline, required evidence, and escalation path. Coordinate continuously between E-Commerce, Marketplaces, Warehouse, Branches, Customer Service, Finance, Technical, Fulfillment, Logistics, and External Manufacturing teams. <br><br>Requirements<br><br>Requirements<br><br> Minimum of six years of experience in operations, logistics, e-commerce fulfillment, retail operations, or a similar field. Proven leadership experience managing warehouse, fulfillment, logistics, or e-commerce operations teams. Hands-on experience with a Warehouse Management System. Experience using Click Up or a similar task-management and documentation platform. Strong experience in order processing, inventory management, fulfillment, shipping, and operational reconciliation. Ability to create, document, implement, and measure operational procedures—not only execute them. Experience managing external parties such as couriers, fulfillment providers, warehouses, suppliers, or manufacturing workshops. Strong numerical and analytical skills, including shipping-cost calculations, inventory variance analysis, and operational performance measurement. Strong proficiency in Excel and Google Sheets. Ability to create reports and dashboards from raw operational data. Strong problem-solving and root-cause analysis skills. Ability to manage a high volume of orders and coordinate across several teams. Strong attention to detail and a high level of ownership. Professional working proficiency in Arabic and English. <br><br>Preferred Qualifications<br><br>The following experience is an advantage but is not mandatory:<br><br> Experience with Zid or a similar e-commerce platform. Experience with Amazon Seller Central, Trendyol, or other marketplaces. Experience with marketplace integrations and inventory synchronization. Experience opening and replenishing retail branches or seasonal exhibitions. Experience shipping orders to Gulf Cooperation Council countries. Experience supervising external manufacturing operations. Experience building automated operational dashboards. Experience using artificial intelligence tools for reporting, analysis, dashboards, automation, or process improvement. <br><br>Key Performance Indicators<br><br>Performance in this role will be measured through:<br><br> On-Time Fulfillment Rate. Order Processing Time. Order Accuracy Rate. Marketplace Service Level Agreement Compliance. Number and Age of Pending and Delayed Orders. Order Cancellation Rate. Inventory Accuracy. Stock Availability. Inventory Reconciliation Differences. Return and Failed Delivery Rate. Courier and Fulfillment Partner Performance. Issue Resolution Time. Branch Replenishment Accuracy. External Manufacturing Lead Time and Quality. Compliance with Approved Procedures. Overall Operational Efficiency. <br><br>Benefits<br><br>What We Offer<br><br> A documented operational system with a 182-page Operations Manual, approved policies, clear responsibilities, and defined authority. An established operating structure that you will manage and improve. Genuine decision-making authority, including courier selection, stock-transfer approval, operational escalation, and partner-performance decisions. Direct communication with the General Manager without unnecessary management layers.

<p><h4>Who we are</h4> <p>We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.</p> <p>To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.</p> <h4>What you'll be doing</h4> <p>At Chalhoub, creativity is a team effort! Working as a Store Manager you are responsible for driving the store business, building a base of loyal VIP customers by recruiting and retaining them, managing the team and ensuring full adherence to the brand’s guidelines and store processes.</p> <h4>Key responsibilities</h4> <li>Lead by example and represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li> <li>Define, execute and monitor the store action plan to achieve sales targets and KPIs</li> <li>Manage the customer database to build strong relationships with customers and create future potential selling opportunities</li> <li>Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team</li> <li>Think hybrid by leveraging all types of point of sales online and offline</li> <h4>Team leadership and development</h4> <li>Provide a clear vision to the team about the business and store’s vision and key directions</li> <li>Identify, recruit, develop and retain strong talents</li> <li>Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams</li> <li>Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms and constantly monitor the team’s development plans and professional growth</li> <li>Ensure performance improvement plans are discussed and documented in a transparent manner</li> <h4>Customer experience</h4> <li>Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively cater to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.</li> <li>Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li> <h4>Operational excellence</h4> <li>Ensure all sales and operational policies and procedures are followed and maintained in the store</li> <li>Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store</li> <li>Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or otherwise trained on it</li> <li>Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines</li> <li>Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action</li> <li>Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li> <h4>What you'll need to succeed</h4> <li>3-5 years of experience as store manager or supervisor</li> <li>Fluent in both Arabic and English</li> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></p><p></p>

We’re Hiring | Digital Marketing Specialist<br>Doctors Pharma is looking for a Digital Marketing Specialist to join our growing Marketing Team. We are looking for a hands-on digital marketer who can turn marketing strategies into effective digital campaigns, optimize performance, and work closely with the team to strengthen our brands across digital channels.<br>Key Responsibilities:Develop and execute media buying plans across relevant digital platforms. Monitor campaign performance, analyze results, and recommend optimization opportunities. Manage and update website content, ensuring accuracy, consistency, and timely updates. Handle social media moderation, including monitoring comments, messages, and community engagement. Work closely with the Marketing Team to advise on creative concepts, formats, messaging, and performance-driven content. Coordinate and manage communication with e-commerce platforms, following up on listings, campaigns, promotions, content, and platform requirements. Support the implementation of digital campaigns and product launches. Track digital performance and provide regular reports and actionable insights. Stay updated on digital marketing trends, platform developments, and best practices.<br>What We’re Looking For:Bachelor’s degree in Marketing, Digital Marketing, Business, or a related field. Experience in media buying, social media management, website content management, and e-commerce platforms. Strong analytical and communication skills. Good understanding of digital advertising platforms and campaign optimization. Creative mindset with the ability to translate marketing objectives into effective digital content. Strong attention to detail, organization, and follow-up skills. Ability to work collaboratively in a fast-paced marketing environment.<br>???? Location: Jeddah, Saudi Arabia???? Position: Digital Marketing Specialist Saudi Nationality is prefered.<br>Apply Now Send your CV to: CV@doctors-pharma.com

Creative Strategist ندور علي???? جدة — حضوري | ⏰ دوام كامل<br>ندوّر على الشخص اللي يقرر وش الإعلان اللي نسويه وليش — اللي يربط بين فهم العميل والأرقام والفكرة<br>تفهم الجمهور — وش يبيه، وش يخوّفه، وش يوقفه عن الشراء — وتحوّله لأفكار إعلانات تبيعتحدّد الرسالة والزاوية المناسبة لكل حملةتوجّه المصممين والمونتيرين: وش الفكرة، البداية اللي تجذب، والرسالةتجرّب أفكار وأشكال إعلانات مختلفة وتشوف وش يشتغلتقرأ أرقام الإعلانات وتعرف ليش الإعلان نجح أو ما نجحتاخذ الإعلان الناجح وتطلّع منه نسخ جديدةتتابع الترندات والأشكال الجديدة وتطبّق اللي يناسبتراقب إعلانات المنافسين وتلاقي الفرصتكون حلقة الوصل بين الميديا باير والفريق الإبداعيتفهم ليش الناس تشتري، وتقرأ الأرقام وتبني عليها قراراتك — مو على الذوق الشخصيعندك حس كتابة، وتفكّر بالتجربة مو بالرأيخبرة مع براندات e Commerce و في محتوى UGC والتستيمونيال.<br>We're Hiring a Creative Strategist???? Jeddah — On-site | ⏰ Full-time<br>We're looking for the person who decides what ad we make and why — the one who connects customer understanding, the numbers, and the idea. Understand the audience — what they want, what worries them, what stops them from buying — and turn it into ads that sell Define the message and angle for each campaign Guide designers and editors: the idea, the hook, and the message Test different ideas and ad formats and see what works Read ad metrics and understand why an ad worked or didn't Take a winning ad and create new versions from it Follow new trends and formats and apply what fits Watch competitors' ads and spot opportunities Be the link between the media buyer and the creative team Understand why people buy, and base your decisions on the numbers — not personal taste Have a sense for copywriting, and think in experiments, not opinions Experience with e Commerce brands, UGC content, and testimonials.

CRM Manager<br>About Reef Group<br>Reef Group is one of Saudi Arabia’s leading fragrance companies, committed to delivering exceptional customer experiences through innovation, quality, and continuous growth. As we expand our presence, we are looking for a CRM Manager to lead our customer relationship strategy and strengthen customer engagement across all touchpoints.<br>Key Responsibilities<br>Develop and execute the company’s CRM strategy to drive customer acquisition, engagement, retention, and loyalty. Design and optimize customer journeys across multiple channels, including Email, SMS, Whats App, Push Notifications, and Mobile App. Build customer segmentation strategies based on behavioral and transactional data. Plan, launch, and monitor CRM campaigns to maximize customer lifetime value. Analyze campaign performance and customer insights, providing actionable recommendations. Work closely with Marketing, E-commerce, Retail, Digital, and Data teams to deliver personalized customer experiences. Manage CRM systems and marketing automation platforms. Monitor key CRM KPIs such as retention rate, repeat purchase rate, customer lifetime value (CLV), engagement, and campaign ROI. Ensure data quality and compliance with relevant privacy regulations.<br>Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum 5 years of experience in CRM, Customer Lifecycle Management, or Loyalty. Experience with CRM platforms such as Salesforce, Microsoft Dynamics, Braze, Hub Spot, Emarsys, or similar. Strong analytical skills with experience using customer data to drive business decisions. Excellent communication and stakeholder management skills. Experience in Retail, Beauty, Luxury, FMCG, or E-commerce is highly preferred.<br>Why Join Reef Group?<br>Be part of a fast-growing Saudi brand with ambitious regional and global expansion. Work in a dynamic and collaborative environment. Play a key role in shaping the company’s customer experience and loyalty strategy. Competitive salary and attractive career development opportunities.<br>Location: Riyadh, Saudi Arabia

CRM Manager<br>About Reef Group<br>Reef Group is one of Saudi Arabia’s leading fragrance companies, committed to delivering exceptional customer experiences through innovation, quality, and continuous growth. As we expand our presence, we are looking for a CRM Manager to lead our customer relationship strategy and strengthen customer engagement across all touchpoints.<br>Key Responsibilities<br>Develop and execute the company’s CRM strategy to drive customer acquisition, engagement, retention, and loyalty. Design and optimize customer journeys across multiple channels, including Email, SMS, Whats App, Push Notifications, and Mobile App. Build customer segmentation strategies based on behavioral and transactional data. Plan, launch, and monitor CRM campaigns to maximize customer lifetime value. Analyze campaign performance and customer insights, providing actionable recommendations. Work closely with Marketing, E-commerce, Retail, Digital, and Data teams to deliver personalized customer experiences. Manage CRM systems and marketing automation platforms. Monitor key CRM KPIs such as retention rate, repeat purchase rate, customer lifetime value (CLV), engagement, and campaign ROI. Ensure data quality and compliance with relevant privacy regulations.<br>Qualifications<br>Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum 5 years of experience in CRM, Customer Lifecycle Management, or Loyalty. Experience with CRM platforms such as Salesforce, Microsoft Dynamics, Braze, Hub Spot, Emarsys, or similar. Strong analytical skills with experience using customer data to drive business decisions. Excellent communication and stakeholder management skills. Experience in Retail, Beauty, Luxury, FMCG, or E-commerce is highly preferred.<br>Why Join Reef Group?<br>Be part of a fast-growing Saudi brand with ambitious regional and global expansion. Work in a dynamic and collaborative environment. Play a key role in shaping the company’s customer experience and loyalty strategy. Competitive salary and attractive career development opportunities.<br>Location: Riyadh, Saudi Arabia

We are looking for a talented Product Designer to join the Consumer Experience team at Ninja.<br><br>You will be responsible for designing intuitive, scalable, and high-quality experiences across multiple consumer products and verticals. You will work closely with Product Managers, Engineers, and Business teams to solve complex user problems and create seamless customer journeys.<br><br>This role requires strong UI design skills, UX thinking, product sense, and the ability to transform business requirements into elegant user experiences.<br><br>Responsibilities<br><br>Design end-to-end user experiences from discovery to final implementation Create user flows, wireframes, prototypes, and high-fidelity UI designs Solve complex UX challenges across delivery, e-commerce, and marketplace experiences Collaborate closely with Product Managers and Engineering teams Contribute to and maintain the Ninja Design System Design scalable solutions that work across multiple verticals and future products Conduct design reviews and iterate based on feedback Ensure consistency and quality across all customer touchpoints Create interactive prototypes to communicate product behavior and user journeys Work on checkout flows, location management, rewards systems, offers, promotions, tracking experiences, and other core consumer journeys<br><br><br>Requirements<br><br>4+ years of experience in Product Design, UX Design, or UI/UX Design Strong portfolio demonstrating real product work Expert knowledge of Figma Strong understanding of UX principles, information architecture, and interaction design Strong visual design skills and attention to detail Experience designing mobile-first products Ability to handle complex user flows and edge cases Experience working closely with development teams Experience creating Design Systems Strong communication and problem-solving skills<br><br>Nice to Have<br><br>Experience in delivery, marketplace, fintech, or e-commerce products Experience with motion design and micro-interactions Experience with Proto Pie, Principle, After Effects, or similar tools Experience designing Live Activities, Dynamic Island experiences, or advanced mobile interactions