Jobs For Faculty Of Commerce Graduates English in Saudi
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The Role We are looking for a Senior Growth Manager to own revenue growth across both sides of our network. This is a hands-on, target-carrying role that combines direct B2B sales with strategic partnership development. You will be the growth function — enhancing the playbooks, running the deals, and growing the business scale limitlessly; expectations are high. Day to day, you will:Own the full sales cycle for both supply and demand of quick commerce: prospecting, qualifying, demoing, negotiating, and closing; with a team — then handing off cleanly to onboarding. Run field sales across key cities; much of this market is won face-to-face and through trusted referrals. Build and manage a structured pipeline, from outbound campaigns to fast follow-up on inbound leads, referrals, and event contacts. Develop and negotiate commercial partnerships with demand-generating platforms, e-commerce enablers, and ecosystem players to open new acquisition channels. Design Arabic-first outreach and commercial materials suited to how business owners in this market actually communicate. Drive expansion revenue plans within existing accounts: upgrades across subscription tiers, additional cities, and new use cases. Run pricing, packaging, and positioning experiments with clear metrics and honest kill decisions; report a single weekly growth dashboard covering pipeline, conversion, activation, and expansion. Feed structured market and competitor intelligence back to the product team to sharpen the roadmap. Represent the company at logistics, retail, and e-commerce events across the Kingdom and convert that presence into pipeline. Qualifications5–10 years of B2B sales, business development, or partnerships experience in Saudi Arabia, ideally in logistics, delivery, Saa S, marketplaces, or fintech. A proven, verifiable quota-carrying track record — you can walk us through the deals, the numbers, and the references. Demonstrated partnership outcomes you personally sourced, negotiated, and operationalized. Deep familiarity with the Saudi delivery and logistics ecosystem, including its commercial dynamics and regulatory environment. Experience selling to owner-operated SMBs (short, trust-based cycles) as well as to larger businesses and platforms (longer cycles, procurement, technical integrations). Native or fluent Arabic and professional English; able to produce polished commercial materials in both. Comfortable operating independently in a lean team: you build materials, CRM discipline, and close deals, and comfortable use AI to as a second brain. Data-driven and experiment-minded, with experience in tiered or usage-based pricing and land-and-expand growth motions a strong plus.
<ul><li><p>Managing complete accounting of MJFC Riyadh Office</p></li><li><p>Timely completion of yearly audit, Local Content Certificate Audit (LCC), and periodic tax filings (VAT, WHT etc.)</p></li><li><p>Reconciliation of Petty Cash and accounts monthly and submit reports to the Group Head of Finance</p></li><li><p>Monthly Bank reconciliation</p></li><li><p>Manage and monitoring billing processes and accounts receivables</p></li><li><p>Assist in renewing or acquiring legal and commercial documentation for the Office and Villa</p></li><li><p>Bookkeeping (Proper filing of all documents)</p></li><li><p>Assisting HR related matters (preparing documents for employee’s Health Insurance etc.)</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor’s degree in accounting<strong>, Finance, Commerce, or a related field</strong> is required.</p></li><li><p>Postgraduate qualification in <strong>Commerce, Finance, or Accounting</strong>, or professional certification such as <strong>CA Inter, CMA, or CPA</strong>, is a plus.</p></li><li><p><strong>4+ years of relevant experience</strong> as an Accountant.</p></li><li><p><strong>Currently based in Riyadh, Saudi Arabia</strong>.</p></li><li><p>Strong communication skills in <strong>English</strong>, with proficiency in <strong>Hindi or Tagalog</strong>.</p></li><li><p><strong>Female candidate</strong>.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an UI Design Coordinator, you'll be the creative force for new Salla merchants, helping them establish their brand's online presence. You'll work directly with clients to design and customize their store themes, creating a unique, professional, and visually appealing storefront. Your work will directly impact how merchants launch and grow their businesses on Salla.</p><p>What You ll Do?</p><ul><li>Attend client meetings to understand the design scope and client vision.</li><li>Work independently to produce creative and innovative design results for store themes.</li><li>Collaborate with internal and external stakeholders to deliver desired outcomes.</li><li>Design and customize creative banners, graphics, and other visual assets.</li><li>Deliver all tasks and projects in a timely manner, effectively managing your workload.</li><li>Use your organizational and time management skills to handle multiple projects at once.</li><li>Communicate clearly and effectively with clients and team members.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or Diploma in Graphic Design, UI Design, Visual Communication, Multimedia, or a related field.</li><li>1 3 years of experience in UI design, graphic design, or e-commerce store design.</li><li>Proficiency in Figma, Adobe Photoshop, and Adobe Illustrator .</li><li>Experience designing and customizing e-commerce storefronts or website themes is plus.</li><li>Experience creating digital assets, including banners, promotional graphics, icons, and visual content for web platforms.</li><li>Knowledge of responsive web design and UI design best practices.</li><li>Basic knowledge of HTML, CSS, or JavaScript is preferred.</li><li>Ability to manage multiple design projects simultaneously while meeting deadlines.</li><li>Experience working directly with clients to gather requirements, present design concepts, and incorporate feedback.</li><li>Strong written and verbal communication skills in Arabic and English .</li><li>Portfolio demonstrating UI design, web design, or e-commerce design projects is required.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Alomar Holding Company is a Saudi-based diversified investment group focused on real estate development, property management, and related business ventures.<br> As the business continues to grow across its portfolio, e-commerce plays an important role in supporting brand visibility, customer experience, and day-to-day commercial performance.<br> This opportunity is suited to someone who enjoys keeping online operations organized, accurate, and moving smoothly across multiple stores and channels.<br> The role sits at the center of daily store activity, helping ensure products, orders, promotions, customer communication, and reporting are managed with consistency and attention to detail.<br> As an E-Commerce Specialist, you will take ownership of the daily operation of the company's online stores across multiple brands, helping maintain a reliable and efficient online shopping experience while supporting sales performance and operational accuracy across platforms and internal teams.<br> Responsibilities Manage and operate all company online stores on a daily basis.<br> Upload, update, and organize products, including images, descriptions, prices, variations, specifications, and stock availability.<br> Create and update promotions, discount codes, bundles, seasonal offers, and website banners.<br> Monitor incoming orders and follow up until successful delivery.<br> Coordinate with warehouse teams, suppliers, branches, and shipping companies to ensure accurate inventory and timely delivery.<br> Follow up on delayed orders, failed deliveries, cancellations, returns, refunds, and customer complaints.<br> Respond to customer inquiries through website chat, WhatsApp, social media, marketplaces, and other customer channels.<br> Ensure that product prices, VAT settings, shipping fees, payment methods, return policies, and delivery information are accurate.<br> Manage and update stores on platforms such as Shopify, Salla, Zid, Amazon, Noon, or similar platforms.<br> Coordinate with marketing and design teams to prepare campaign banners, product images, landing pages, and promotional content.<br> Monitor store performance and identify opportunities to improve conversion rate, customer experience, and sales.<br> Prepare weekly and monthly reports covering sales, orders, top-selling products, low-performing products, stock issues, returns, and operational challenges.<br> Maintain clean and accurate product, inventory, order, and customer data across all e-commerce platforms.<br> Support the launch of new stores, products, sales channels, and online campaigns when required.<br> Comprehensive medical insurance coverage Pension scheme in accordance with Saudi labor regulations Paid annual leave and public holidays Professional development and training opportunities Requirements Bachelor’s degree in Business Administration, Marketing, E-Commerce, Information Systems, or a related field is preferred.<br> Good English communication skills.<br> Basic knowledge of digital marketing, online campaigns, and sales reporting is preferred.<br> Familiarity with basic e-commerce performance reporting, including sales volume, conversion rate, average order value, return rate, and top-selling products, is a plus.<br> Experience coordinating with marketing and design teams to prepare campaign banners, product images, landing pages, and promotional content is preferred.<br> Certifications in Shopify, Salla, Zid, Google Analytics, digital marketing, or e-commerce operations are preferred but not required.<br> Availability to join within 30 days or less is preferred.<br> Availability to support stores during peak campaign periods, seasonal promotions, and urgent operational issues when required is preferred.<br> Familiarity with communication tools such as WhatsApp Business, email, Microsoft Teams, Slack, or similar is a plus.<br> Ability to use e-commerce dashboards, marketplace seller portals, inventory systems, and order management tools is preferred.<br> Mandatory Requirements At least 2 years of actual hands-on experience operating an online store, not only marketing or social media experience.<br> Practical experience using at least one e-commerce platform, such as Shopify, Salla, Zid, Amazon, Noon, WooCommerce, or Magento.<br> Experience handling product uploads, pricing, inventory updates, and order follow-up.<br> Experience coordinating delivery, returns, customer complaints, or shipping companies.<br> Experience coordinating with warehouse teams, suppliers, branches, and shipping companies to ensure accurate inventory and timely delivery.<br> Experience communicating with customers regarding order status, delivery issues, returns, refunds, and complaints across channels such as chat, WhatsApp, social media, and marketplaces.<br> Strong working knowledge of Excel or Google Sheets.<br> Ability to maintain organized product data, pricing records, stock updates, and order status tracking.<br> Experience managing multiple online stores or brands at the same time.<br> Fluent Arabic communication skills.<br> Eligible to work in Saudi Arabia.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span>Job Description: Purchasing Supervisor Position Title: Purchasing Supervisor Location: Jeddah, Saudi Arabia Experience Level: Mid-Senior Level ( 8 years of experience in purchasing/procurement) Education: Bachelor’s Degree in Commerce (or related financial field) Nationality Requirement: Saudi or Indian National (with valid transferable Iqama if applicable) Job Summary The Purchasing Supervisor will oversee daily local and international procurement activities, driving cost-efficiency while ensuring all raw materials, goods, and services meet company quality benchmarks.<br> Utilizing a strong commerce background, the ideal candidate will optimize spend analytics, lead complex vendor negotiations, and supervise a team of purchasing officers to ensure seamless supply chain workflows from Jeddah.<br> Key Responsibilities Team Supervision & Workflow Management Lead and guide the daily activities of purchasing officers and assistants.<br> Manage end-to-end procurement cycles, from initial order requisition to inventory delivery.<br> Review and verify purchase orders, price quotations, and supplier invoices before financial approval.<br> Sourcing & Supplier Management Evaluate and qualify local and international vendors based on reliability, quality, and pricing.<br> Negotiate favorable terms , SLAs, commercial conditions, and volume discounts with key distributors.<br> Address supplier discrepancies , handling shipping delays, product defects, or commercial disputes immediately.<br> Financial & Commerce Operations Analyze spending trends and conduct market assessments to identify practical cost-saving initiatives.<br> Control departmental budgets and align procurement practices with internal accounting frameworks.<br> Liaise with finance and warehouse teams to handle inventory audits and reconcile payment terms.<br> Compliance & Logistics Ensure full compliance with corporate ethical guidelines and Saudi regulatory requirements (e.<br>g., SABER platform, customs codes).<br> Oversee logistics coordination to guarantee timely clearance and delivery of imported products to warehouses.<br> Private Health Insurance Training & Development Performance Bonus Requirements & Qualifications Education: Bachelor’s degree in Commerce , Finance, Business Administration, or a closely matching discipline.<br> Experience: Minimum 8 years of progressive experience in a purchasing or strategic sourcing environment.<br> Location: Must currently reside in or be willing to immediately relocate to Jeddah, Saudi Arabia .<br> Language: Professional fluency in English is mandatory; Arabic language skills are highly valued for local vendor relations.<br> Technical Skills: Proficiency with major ERP systems (such as Odoo) and advanced data skills in Microsoft Excel .<br> Competencies: Strong commercial negotiation tactics, team leadership capabilities, and analytical problem-solving skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Role</h3>
<p >Raya Logistic Services is seeking a full-time <strong >ERPNext Developer</strong> to join their team in <strong >Riyadh, Saudi Arabia</strong>. This role is focused on implementing, customizing, and maintaining the ERPNext platform across various business operations, including finance, procurement, inventory, manufacturing, HR, and sales. The successful candidate will be instrumental in building custom applications and integrating ERPNext with existing systems to ensure a stable, secure, and fast production environment.</p> <h3 >Role Context and Scope</h3>
<p >This position requires a developer who is proficient in both technical development and understanding business processes. The role involves writing clean Python and JavaScript code, as well as collaborating with business users to identify and resolve process inefficiencies. As part of a small IT team, the ERPNext Developer will own changes from requirement gathering through deployment and ongoing support, ensuring comprehensive management of the ERPNext platform.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Design and build custom apps, DocTypes, child tables, workflows, dashboards, print formats, notifications, and web forms on the Frappe framework.</li>
<li >Write server-side logic in Python and client-side behavior in JavaScript, including custom validations and automation.</li>
<li >Develop reports using Report Builder, Query Report, and Script Report as appropriate.</li>
<li >Configure role permissions, user permissions, and approval hierarchies, ensuring customizations are upgrade-safe.</li>
<li >Gather requirements from business users, conduct gap-fit analysis, and translate outcomes into technical specifications.</li>
<li >Configure and enhance modules such as Accounts, Buying, Selling & CRM, Stock, Manufacturing, Assets, Projects, HR & Payroll.</li>
<li >Replace manual processes with workflows, scripts, and scheduled jobs.</li>
<li >Execute data migration from legacy systems, including mapping, cleansing, bulk import, and reconciliation.</li>
<li >Deliver user training and maintain end-user documentation and Standard Operating Procedures (SOPs).</li>
<li >Build and consume REST APIs connecting ERPNext to external systems like banking portals, payment gateways, e-commerce, payroll, government e-invoicing platforms, and BI tools.</li>
<li >Work across JSON/XML payloads, webhooks, and authentication schemes including OAuth, JWT, API keys, and SFTP-based file exchange.</li>
<li >Diagnose integration failures, build appropriate retry and error handling, and keep interface documentation current.</li>
<li >Provide L2/L3 application support: triage tickets, reproduce issues, resolve root causes, and contribute to incident reviews.</li>
<li >Debug Python exceptions, JavaScript errors, failed background jobs, scheduler problems, and permission issues using relevant logs.</li>
<li >Optimize slow reports and transactions through query tuning, indexing, and schema review in MariaDB/PostgreSQL.</li>
<li >Maintain a working understanding of the ERPNext data model and the relationships between DocTypes.</li>
<li >Manage bench-based development, staging, and production environments: site creation, app installation, version upgrades, patches, backups, and restores.</li>
<li >Maintain the supporting stack including Linux, MariaDB, Redis, Nginx, Supervisor, ******, and background workers.</li>
<li >Work in Git with a defined branching and release process; prepare deployment and rollback plans and participate in code review.</li>
<li >Write tests using the Frappe testing framework and support user acceptance testing.</li>
<li >Apply secure coding practices, protect sensitive financial, payroll, employee, and customer data; support audit and change-management requirements.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience.</li>
<li >Minimum of <strong >3+ years of hands-on ERPNext / Frappe framework development</strong> experience.</li>
<li >Strong proficiency in <strong >Python</strong>; solid <strong >JavaScript (ES6), jQuery, HTML/CSS</strong>.</li>
<li >Working knowledge of the <strong >Frappe framework</strong>: ORM, hooks, scheduled jobs, background workers, the permission model, and the workflow engine.</li>
<li >Proficiency in <strong >MariaDB/PostgreSQL</strong>, including complex queries, joins, indexing, and performance tuning.</li>
<li >Experience developing and integrating <strong >REST APIs</strong>.</li>
<li >Familiarity with <strong >Linux command line and Git</strong>.</li>
<li >Understanding of core business processes in at least two of: general ledger, procure-to-pay, order-to-cash, inventory and warehousing, production planning, payroll, or asset management.</li>
<li >Clear written and spoken communication skills in <strong >English</strong> with both technical and non-technical stakeholders.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >ERPNext / Frappe certification, or contributions to the ERPNext or Frappe open-source repositories.</li>
<li >Experience building a Frappe custom app from scratch.</li>
<li >Frappe UI / ***, or other modern JavaScript framework experience.</li>
<li >Knowledge of ERPNext v15+ architecture.</li>
<li >Experience with Docker, CI/CD pipelines, and cloud platforms (AWS, GCP, or Azure).</li>
<li >Regional compliance experience: VAT configuration, e-invoicing mandates, payroll compliance, end-of-service benefit calculations.</li>
<li >Experience with multi-company and multi-currency deployments.</li>
<li >Familiarity with BI tooling connected to ERP data (Power BI, Metabase, Grafana).</li>
</ul> <h3 >Application Information</h3>
<p >Raya Logistic Services offers a challenging opportunity for an ERPNext Developer to make a significant impact within a dynamic environment. This full-time position is based in Riyadh, Saudi Arabia.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><p>We help the world's largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients' most complex challenges.</p><p>The opportunity</p><p>EY's Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a senior to join our team with market risk experience in the banking industry or advisory services.</p><p>Your key responsibilities</p><p>At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><p>In the Risk Management Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls, and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls follow regulatory requirements without compromising on customer experience that are provided to the client.</p><p>Skills and attributes for success</p><ul><li>Good understanding of economic or market issues and the ability to interpret their impact on clients.</li><li>Contribute to support and deliver on engagements related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, risk assessments, enterprise risk management, internal controls to our clients.</li><li>Deliver technical aspects of the FCC system relevant to CDD, AML monitoring and payment screening.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li><li>Possess strong interpersonal and teaming skills.</li><li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li><li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li><li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li><li>Self-motivated with lots of energy and drive</li><li>Effective project management and teamwork skills</li><li>You will assist in managing the financial aspects of engagements by tracking fees and communicating issues to project leaders.</li><li>You will also establish, maintain, and strengthen internal and external relationships.</li><li>You'll actively contribute to improving operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2 - 4 years relevant Financial Crime Compliance (AML/CFT, Sanctions, Anti-Bribery & Corruption and Fraud) experience in banking, insurance, asset management, and/or in a big public accounting firm.</li><li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions AML regulations and environment, and practical experience in the industry a plus.</li><li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li><li>Graduate degree in law, finance or commerce preferred.</li><li>Demonstrate strong planning, execution and reporting skills.</li><li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li><li>Exposure of MENA region will be an advantage.</li><li>Arabic proficiency is a must. Good English communication skills.</li><li>Experienced in of FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems preferably at a large/ complex financial institution.</li><li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li><li>Track record with a leading consulting firm in the MENA region</li></ul><p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation & Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>
<p>The Purchasing Supervisor will oversee daily local and international procurement activities, driving cost-efficiency while ensuring all raw materials, goods, and services meet company quality benchmarks. Utilizing a strong commerce background, the ideal candidate will optimize spend analytics, lead complex vendor negotiations, and supervise a team of purchasing officers to ensure seamless supply chain workflows from Jeddah.</p><p>Key Responsibilities</p><p>Team Supervision & Workflow Management</p><ul><li>Lead and guide the daily activities of purchasing officers and assistants.</li><li>Manage end-to-end procurement cycles, from initial order requisition to inventory delivery.</li><li>Review and verify purchase orders, price quotations, and supplier invoices before financial approval.</li></ul><p>Sourcing & Supplier Management</p><ul><li>Evaluate and qualify local and international vendors based on reliability, quality, and pricing.</li><li>Negotiate favorable terms , SLAs, commercial conditions, and volume discounts with key distributors.</li><li>Address supplier discrepancies , handling shipping delays, product defects, or commercial disputes immediately.</li></ul><p>Financial & Commerce Operations</p><ul><li>Analyze spending trends and conduct market assessments to identify practical cost-saving initiatives.</li><li>Control departmental budgets and align procurement practices with internal accounting frameworks.</li><li>Liaise with finance and warehouse teams to handle inventory audits and reconcile payment terms.</li></ul><p>Compliance & Logistics</p><ul><li>Ensure full compliance with corporate ethical guidelines and Saudi regulatory requirements (e.g., SABER platform, customs codes).</li><li>Oversee logistics coordination to guarantee timely clearance and delivery of imported products to warehouses.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Commerce , Finance, Business Administration, or a closely matching discipline.</li><li>Minimum 8 years of progressive experience in a purchasing or strategic sourcing environment.</li><li>Must currently reside in or be willing to immediately relocate to Jeddah, Saudi Arabia .</li><li>Professional fluency in English is mandatory; Arabic language skills are highly valued for local vendor relations.</li><li>Proficiency with major ERP systems (such as Odoo) and advanced data skills in Microsoft Excel .</li><li>Strong commercial negotiation tactics, team leadership capabilities, and analytical problem-solving skills.</li></ul>
Position: Boutique Manager - Saudis only<br>Job Purpose:<br>To lead and manage all Salon operations, sales performance, client development activities, and team effectiveness while ensuring the delivery of an exceptional luxury client experience and full compliance with brand standards. The sales Manager is accountable for achieving commercial objectives, developing high-performing teams, and ensuring operational excellence within the Salon.<br>Key Responsibilities:<br>Commercial Performance & Business Growth Achieve and exceed salon sales targets and profitability objectives. Develop and execute salon action plans to maximize business opportunities. Monitor sales performance, conversion rates, average transaction value, and client acquisition metrics. Identify market opportunities and implement strategies to drive business growth. Analyze performance reports and implement corrective actions when required. Ensure achievement of all salon commercial KPIs. Client Experience & Client Development Build and maintain an organized and updated candidate database (Talent Pool). Ensure all candidate information is accurately documented in recruitment systems. Track recruitment activities and update status reports regularly. Support in improving candidate pipeline quality and availability. Ensure recruitment data is structured and accessible for future hiring needs. Coordination Responsibilities Ensure exceptional luxury customer experience across all client touchpoints. Develop and maintain relationships with VIP and High-Net-Worth clients. Lead clienteling initiatives to increase retention and repeat business. Oversee CRM utilization and ensure accurate client database management. Support salon events, private appointments, and customer engagement activities. Promote a culture of hospitality and luxury service excellence. Develop and execute client acquisition and retention strategies to expand the salon client base Team Leadership & People Management Lead, coach, and develop salon team members. Set individual objectives and monitor performance. Conduct regular coaching sessions and performance reviews. Support recruitment, onboarding, and training activities. Ensure succession planning and talent development within the salon . Foster a culture of accountability, collaboration, and excellence. Salon Operations Management Ensure smooth daily salon operations. Monitor compliance with operational procedures and internal controls. Ensure salon presentation, visual merchandising, and housekeeping standards are maintained. Oversee inventory management and stock accuracy. Ensure adherence to opening and closing procedures. Maintain operational readiness at all times. Compliance, Risk & Security Ensure compliance with company policies and brand standards. Safeguard company assets, inventory, and confidential information. Monitor operational risks and implement corrective actions. Ensure adherence to security procedures and audit requirements. Maintain a safe and secure working environment. Reporting & Business Planning Prepare and review salon performance reports. Analyze sales trends and customer insights. Develop action plans to improve performance. Provide regular business updates to management. Support budgeting and forecasting activities. Key Performance Indicators (KPIs) Commercial Salon Sales Achievement (%) Sales Growth (%) Conversion Rate Average Transaction Value (ATV) Units Per Transaction (UPT) Client Development New Client Acquisition CRM Data Completeness Repeat Client Rate VIP Client Retention Clienteling Activity Completion<br>Team Management Team Performance Achievement Employee Retention Training Completion Performance Review Completion Operational Excellence Inventory Accuracy Audit Compliance Score Mystery Shopper Results Salon Standards Compliance Customer Experience Customer Satisfaction Score Client Complaint Resolution Service Quality Compliance Authority & Decision Making:Manage daily salon operations. Allocate resources and assign responsibilities. Recommend recruitment, promotion, and development actions. Approve operational decisions within delegated authority. Escalate pricing, discount, and exceptional business decisions according to company policy.<br>Qualifications & Experience:Bachelor's Degree preferred.7 - 10 years’ experience in luxury retail, jewelry, watches, or premium retail environments. Minimum 2 years in a leadership position. Strong commercial and people management experience. Fluent English; Arabic preferred. Proficiency in CRM systems, Microsoft Office, and retail reporting tools. Competencies:Leadership Team Leadership Coaching & Development Decision Making Accountability Commercial Sales Management Business Development Clienteling Luxury Retail Excellence Operational Retail Operations Inventory Management Compliance & Controls Performance Analysis<br>Working Relationships:Internal Brand Manager Retail Team Operations Specialist Vault Coordinator HR & Finance External Clients VIP Customers Mall Management Brand Representatives<br>Key Challenges:Achieving ambitious commercial targets while maintaining luxury service standards. Managing high-value client relationships. Maintaining salon operational excellence and compliance. Developing and retaining high-performing talent. Balancing sales growth with brand image and customer experience.
Makeup Product Manager | Reef Holding<br>We're Hiring: Makeup Product Manager. Location: Riyadh, Saudi Arabia. Type: Full-Time.<br>About Reef Holding:Reef Holding is a leading Saudi lifestyle company redefining the luxury retail experience across fragrances, fashion, beauty, and personal care. We are committed to developing innovative and high-quality products that respond to evolving customer needs and strengthen our position in the regional beauty market.<br>About the Role:We are seeking an experienced and commercially driven Makeup Product Manager to lead the development and management of our makeup portfolio. The ideal candidate should have strong knowledge of the cosmetics industry, including makeup trends, raw materials, formulations, international suppliers, manufacturers, packaging solutions, and sourcing markets. This role will manage the product journey from initial concept and market research through sourcing, formulation, packaging development, production, launch, and post-launch performance.<br>Key Responsibilities:Market Trends & Product Strategy Monitor global and regional makeup trends, consumer preferences, competitor launches, ingredients, textures, shades, and product innovations. Identify new product opportunities based on market demand, customer insights, and commercial potential. Develop product concepts and seasonal makeup collections aligned with brand strategy. Product Development & Innovation Lead the development of makeup products from concept to final production. Work closely with manufacturers and laboratories on formulas, shades, textures, performance, and product claims. Evaluate samples and formulations to ensure product quality, performance, and market relevance. Manage product testing, approvals, modifications, and final product specifications. International Sourcing & Manufacturing Identify and evaluate suitable international manufacturers, laboratories, suppliers, and sourcing partners. Maintain strong knowledge of key manufacturing markets and determine the most suitable countries and suppliers for different makeup categories. Evaluate suppliers based on quality, capabilities, innovation, cost, lead time, MOQ, compliance, and production capacity. Source and assess raw materials, ingredients, components, and packaging solutions based on product requirements. Negotiate with external suppliers and manufacturing partners in coordination with Procurement and Supply Chain. Packaging Development Identify suitable packaging manufacturers and suppliers for different makeup products. Evaluate packaging quality, functionality, design feasibility, cost, sustainability, and compatibility with formulations. Coordinate packaging development, samples, artwork, technical specifications, and final approvals. Stay updated on global packaging innovations and emerging beauty packaging trends. Cross-Functional Collaboration Work closely with Quality, Procurement, Supply Chain, Marketing, Creative, Production, and Sales teams. Ensure product timelines, launch plans, sourcing activities, and production requirements are properly coordinated. Support Marketing teams with product features, benefits, claims, ingredients, and competitive positioning. Product Performance & Reporting Monitor sales, profitability, customer feedback, product performance, and market response after launch. Analyze product performance and recommend improvements, reformulations, packaging updates, or portfolio changes. Maintain accurate product development documentation, specifications, costing, supplier information, and timelines.<br>Qualifications:Bachelor’s degree in Cosmetic Science, Chemistry, Chemical Engineering, Business Administration, Marketing, or a related field. Relevant experience in Makeup Product Development, Product Management, Cosmetics, Beauty Manufacturing, or Sourcing. Strong understanding of makeup formulations, ingredients, raw materials, packaging, and manufacturing processes. Proven experience working with international suppliers, manufacturers, laboratories, and packaging companies. Strong knowledge of global makeup trends and beauty industry developments. Experience in sourcing products and evaluating manufacturing capabilities across international markets is highly preferred.<br>Key Competencies:Strong product development and commercial mindset. Excellent understanding of makeup trends and consumer behavior. Strong sourcing and supplier management capabilities. Strong negotiation and stakeholder management skills. Ability to evaluate formulations, packaging, samples, and manufacturing options. Strong project management and organizational skills. High attention to detail and quality. Strong Arabic and English communication skills.<br>Why Join Reef Holding? At Reef Holding, beauty innovation is a key part of our growth strategy. As a Makeup Product Manager, you will have the opportunity to shape our makeup portfolio from concept to market, work with international manufacturers and suppliers, explore the latest beauty trends and innovations, and contribute directly to developing competitive products for a fast-growing regional beauty business.
Makeup Product Manager | Reef Holding<br>We're Hiring: Makeup Product Manager. Location: Riyadh, Saudi Arabia. Type: Full-Time.<br>About Reef Holding:Reef Holding is a leading Saudi lifestyle company redefining the luxury retail experience across fragrances, fashion, beauty, and personal care. We are committed to developing innovative and high-quality products that respond to evolving customer needs and strengthen our position in the regional beauty market.<br>About the Role:We are seeking an experienced and commercially driven Makeup Product Manager to lead the development and management of our makeup portfolio. The ideal candidate should have strong knowledge of the cosmetics industry, including makeup trends, raw materials, formulations, international suppliers, manufacturers, packaging solutions, and sourcing markets. This role will manage the product journey from initial concept and market research through sourcing, formulation, packaging development, production, launch, and post-launch performance.<br>Key Responsibilities:Market Trends & Product Strategy Monitor global and regional makeup trends, consumer preferences, competitor launches, ingredients, textures, shades, and product innovations. Identify new product opportunities based on market demand, customer insights, and commercial potential. Develop product concepts and seasonal makeup collections aligned with brand strategy. Product Development & Innovation Lead the development of makeup products from concept to final production. Work closely with manufacturers and laboratories on formulas, shades, textures, performance, and product claims. Evaluate samples and formulations to ensure product quality, performance, and market relevance. Manage product testing, approvals, modifications, and final product specifications. International Sourcing & Manufacturing Identify and evaluate suitable international manufacturers, laboratories, suppliers, and sourcing partners. Maintain strong knowledge of key manufacturing markets and determine the most suitable countries and suppliers for different makeup categories. Evaluate suppliers based on quality, capabilities, innovation, cost, lead time, MOQ, compliance, and production capacity. Source and assess raw materials, ingredients, components, and packaging solutions based on product requirements. Negotiate with external suppliers and manufacturing partners in coordination with Procurement and Supply Chain. Packaging Development Identify suitable packaging manufacturers and suppliers for different makeup products. Evaluate packaging quality, functionality, design feasibility, cost, sustainability, and compatibility with formulations. Coordinate packaging development, samples, artwork, technical specifications, and final approvals. Stay updated on global packaging innovations and emerging beauty packaging trends. Cross-Functional Collaboration Work closely with Quality, Procurement, Supply Chain, Marketing, Creative, Production, and Sales teams. Ensure product timelines, launch plans, sourcing activities, and production requirements are properly coordinated. Support Marketing teams with product features, benefits, claims, ingredients, and competitive positioning. Product Performance & Reporting Monitor sales, profitability, customer feedback, product performance, and market response after launch. Analyze product performance and recommend improvements, reformulations, packaging updates, or portfolio changes. Maintain accurate product development documentation, specifications, costing, supplier information, and timelines.<br>Qualifications:Bachelor’s degree in Cosmetic Science, Chemistry, Chemical Engineering, Business Administration, Marketing, or a related field. Relevant experience in Makeup Product Development, Product Management, Cosmetics, Beauty Manufacturing, or Sourcing. Strong understanding of makeup formulations, ingredients, raw materials, packaging, and manufacturing processes. Proven experience working with international suppliers, manufacturers, laboratories, and packaging companies. Strong knowledge of global makeup trends and beauty industry developments. Experience in sourcing products and evaluating manufacturing capabilities across international markets is highly preferred.<br>Key Competencies:Strong product development and commercial mindset. Excellent understanding of makeup trends and consumer behavior. Strong sourcing and supplier management capabilities. Strong negotiation and stakeholder management skills. Ability to evaluate formulations, packaging, samples, and manufacturing options. Strong project management and organizational skills. High attention to detail and quality. Strong Arabic and English communication skills.<br>Why Join Reef Holding? At Reef Holding, beauty innovation is a key part of our growth strategy. As a Makeup Product Manager, you will have the opportunity to shape our makeup portfolio from concept to market, work with international manufacturers and suppliers, explore the latest beauty trends and innovations, and contribute directly to developing competitive products for a fast-growing regional beauty business.
<h3 >About the Role</h3>
<p >Adidas Group is seeking a <strong >Specialist Omnichannel Execution - Area Visual Merchandiser</strong> for a full-time position in Jeddah, with responsibilities extending to Riyadh. This role focuses on driving the implementation of visual merchandising best practices and in-store communication standards to enhance the consumer journey and highlight product features and brand stories, ultimately driving sell-through across a portfolio of stores.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Train, guide, and motivate In-Store Visual Merchandisers (ISVM) to ensure consistent execution excellence across both DTC and WHS environments.</li>
<li >Cascade brand and VM guidelines to ISVM and store teams to ensure executional excellence and understanding of principles.</li>
<li >Guide and influence ISVM and store teams on consumer journeys, store layout, capacities, product density, color flow, mannequin styling, VM standards, and ISC materials.</li>
<li >Assist in measuring and reporting on retail productivity, providing recommendations for continuous improvement.</li>
<li >Understand consumer profiles, retail KPIs, and OTG strategy to inform decision-making.</li>
<li >Support the omnichannel team by providing field/store insights for campaign planning to address individual store and market needs.</li>
<li >Ensure campaign readiness at the store level, including creating plug & plays, collating installation permits, developing campaign reporting documentation, and liaising with suppliers for OCM installations.</li>
<li >Proactively identify opportunities for efficiency in process and implementation to both retail operations and omnichannel teams.</li>
<li >Audit and order VM tools for stores in collaboration with retail and omnichannel teams.</li>
<li >Gather, consolidate, and deliver input on visual merchandising and campaign performance from the DTC Market to the Hub & Global teams.</li>
<li >Report to the Omnichannel team and Retail Operations team to ensure harmonious delivery of business priorities.</li>
<li >Lead new store openings in collaboration with stakeholders to ensure retail execution aligns with store concepts and brand guidelines, overseeing in-store VM team support.</li>
<li >Drive overall brand success across key Trade Zones by auditing and reporting on all DTC and WHS touchpoints.</li>
<li >Lead on-the-ground communication and training with WHS retailers in key Trade Zones, providing VM training and in-store support.</li>
<li >Collaborate with the back-office team on consumer journeys for key WHS doors.</li>
<li >Report on-the-ground analysis of Adidas executions and competitor activations.</li>
</ul>
<h3 >Required Experience and Capabilities</h3>
<ul >
<li >2-5 years of relevant experience.</li>
<li >Ability to take a proactive approach to strategy implementation and communicate effectively with stakeholders to ensure alignment of priorities.</li>
<li >Strong interpersonal and clear communication skills to deliver results in a fast-paced, competitive environment.</li>
<li >Knowledge of retail landscape, visual merchandising, retail marketing, and presentation.</li>
<li >Strong project and planning skills, demonstrating organization and a 'finisher, completer' mentality.</li>
<li >Understanding of store KPIs to make commercial decisions while upholding brand standards.</li>
<li >Ability to think conceptually and strategically, diagnosing and translating sales/category reporting into in-store merchandising strategies.</li>
<li >Knowledge of customer service principles and processes.</li>
<li >Ability to learn and adapt quickly in a dynamic environment.</li>
<li >Demonstrates an inspirational attitude that contributes to a positive team environment.</li>
<li >Ability to build and maintain effective working relationships with team members and business partners.</li>
<li >Well-developed ability to speak, read, comprehend, and write English.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li >Ability to effectively communicate with customers and store personnel.</li>
<li >Ability to work a flexible schedule, including evenings, overnight shifts, and weekends, to meet business needs.</li>
<li >Ability to manage a portfolio of stores.</li>
<li >Must hold a valid driver's license.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is based in Jeddah, Saudi Arabia, with responsibilities covering stores in Jeddah and Riyadh. The position is full-time and involves working within the Omnichannel and Retail Operations teams.</p>
<h3 >Application Process</h3>
<p >Candidates meeting the specified qualifications and experience are encouraged to apply.</p>
<p>We are seeking an experienced and results-driven Director of Sales & Marketing to lead the commercial strategy of a large-scale hotel operation in Makkah, with a primary focus on the Hajj and Umrah markets, religious tourism, individual travelers, and group business . The Director of Sales & Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize occupancy, revenue, market share, and profitability throughout the Hajj and Umrah seasons. The successful candidate will have strong knowledge of the Makkah hospitality and religious tourism market , with an established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and key international source markets.</p><p>Key Responsibilities</p><ul><li>Develop and implement short-term and long-term sales and marketing strategies with a strong focus on Hajj, Umrah, religious tourism, individual travelers, and group business.</li><li>Establish measurable sales targets, KPIs, and action plans for the Sales & Marketing team.</li><li>Drive business from key Hajj and Umrah source markets and continuously identify opportunities to expand the hotel's geographical market reach.</li><li>Develop and maintain strong relationships with Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, group organizers, and other key partners .</li><li>Identify and secure new group and individual Umrah business while strengthening relationships with existing high-producing accounts.</li><li>Develop specific commercial strategies for Hajj, Ramadan, peak Umrah periods, and other key religious seasons .</li><li>Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities.</li><li>Monitor competitor hotels, market trends, group movements, and Hajj and Umrah demand to recommend timely commercial actions.</li><li>Work closely with Revenue Management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix.</li><li>Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy.</li><li>Develop and manage the annual Sales & Marketing budget and commercial action plan .</li><li>Analyze the return on investment of sales trips, international roadshows, trade events, marketing campaigns, and business development activities.</li><li>Conduct regular sales missions and business development activities in strategic domestic and international source markets.</li><li>Represent the hotel at relevant Hajj and Umrah exhibitions, travel trade events, workshops, roadshows, and networking opportunities .</li><li>Maintain close relationships with key decision-makers and partners within the religious tourism sector.</li><li>Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance.</li><li>Identify underperforming accounts and markets and implement corrective commercial action plans.</li><li>Develop strategies to increase direct and individual Umrah bookings alongside contracted group business.</li><li>Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered.</li><li>Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives.</li><li>Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership.</li><li>Lead, coach, motivate, and develop the Sales & Marketing team to maintain a strong performance and accountability culture.</li><li>Ensure all Sales & Marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures .</li></ul><p>Key Competencies</p><ul><li>Hajj & Umrah Market Expertise</li><li>Religious Tourism Sales</li><li>Group & Individual Business Development</li><li>Strategic Commercial Planning</li><li>Key Account Management</li><li>Revenue & Profitability Focus</li><li>Market Intelligence & Competitor Analysis</li><li>Contract Negotiation</li><li>Leadership & Team Development</li><li>International Market Development</li><li>Data-Driven Decision-Making</li><li>Stakeholder & Partner Relationship Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</p><p>Proven senior-level Sales & Marketing experience within the hospitality industry , preferably in Makkah or the Saudi Arabian religious tourism market.</p><p>Strong knowledge and experience in the Hajj and Umrah business is highly preferred.</p><p>Established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and group business .</p><p>Strong knowledge of major domestic and international source markets for Hajj and Umrah.</p><p>Demonstrated ability to generate and develop high-volume group and individual religious tourism business .</p><p>Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution.</p><p>Excellent commercial, negotiation, analytical, and financial skills.</p><p>Strong leadership skills with proven experience in managing and developing Sales & Marketing teams.</p><p>Ability to build and maintain long-term relationships with key accounts and business partners.</p><p>Strong communication, presentation, and negotiation skills.</p><p>Excellent command of English; Arabic language skills are highly advantageous .</p><p>Willingness to travel domestically and internationally for sales missions, exhibitions, and key account development.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises About the role As a Revenue Operations Analyst you will be a key member of our Revenue Operations team' Deal Desk Processes.<br> You will be responsible for driving operational excellence across the deal lifecycle.<br> You will partner closely with Sales, Legal, Finance, Cybersecurity and Product teams to ensure deals are structured effectively, priced accurately, and executed efficiently in alignment with company policies and revenue goals.<br> You will be responsible for managing the end-to-end quote-to-close process, supporting complex deal structuring, and ensuring compliance with commercial terms and revenue recognition policies.<br> This role requires a balance of analytical skills, process discipline, and business acumen to enable the commercial unit to close deals faster and with higher quality.<br> In line with Saudization requirements, we are currently prioritizing Saudi national candidates for this position.<br> What you'll do Support the Commercial team on deal structuring, pricing strategy, and contract terms.<br> Draft, update, and manage customer contracts, including order forms, addendums, and renewals.<br> Act as a point of contact for the commercial team for customer requests related to Legal, Finance, and Cybersecurity.<br> Review and approve non-standard deal requests while ensuring alignment with internal policies and revenue guidelines.<br> Collaborate with Legal, Finance, Cybersecurity, and Product teams to ensure deal compliance, risk mitigation, and proper revenue treatment.<br> Support the Commercial leadership initiatives to streamline quote-to-cash processes and improve pricing governance.<br> Maintain accurate deal data in CRM systems and generate insights to improve forecasting accuracy and sales efficiency.<br> Develop and optimize deal approval workflows to increase sales velocity.<br> Manage internal approval workflows for discounts, exceptions, or special terms.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best.<br> You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> Bachelor's degree in Business, Finance, Engineering, or any related field.<br> 2+ years of experience in sales operations, revenue operations, sales support, or a similar role.<br> Excellent analytical and communication skills, with the ability to balance strategic thinking and attention to detail.<br> Experience with CRM platforms (Salesforce) as well as contract management tools.<br> Strong understanding of different business models, pricing structures, and revenue recognition principles.<br> Experience working in SaaS or technology companies.<br> Highly organized with great attention to detail and the ability to manage multiple projects and deadlines.<br> Strong understanding of sales processes and metrics, with the ability to optimize and improve processes.<br> Must be fluent in both written and spoken English and Arabic.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all M tiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison s heritage by pushing the boundaries of creativity and innovation.</p><p><b><br></b></p><p><b>Your Mission</b></p><p>As the Retail Trainer & Coach, KSA, you will play a key role in developing the capabilities of our boutique teams by delivering impactful learning experiences, coaching, and performance development initiatives. Partnering closely with Boutique Management and cross-functional stakeholders, you will bring Cartier s Learning & Transformation strategy to life, empowering teams to deliver exceptional client experiences, strengthen selling excellence, and drive commercial performance across the Kingdom of Saudi Arabia. With approximately 80% of your time spent in boutiques or delivering virtual coaching, you will ensure learning is effectively translated into everyday behaviours that elevate client engagement, clienteling, after-sales service, and key retail performance indicators.</p><p>How You Will Experience Success With Us</p><p>Learning Needs Analysis & Development Planning</p><ul><li>Partner with Boutique Management, Commercial teams, and Regional Learning & Transformation to identify capability gaps and development priorities across the KSA network.</li><li>Design and implement tailored learning and coaching plans aligned with business objectives and boutique needs.</li><li>Collaborate with cross-functional stakeholders, including HR, Client, Marketing, Operations, and High Jewellery teams, to support the successful delivery of learning initiatives.</li><li>Contribute to regional learning projects and support the execution of the Learning & Transformation roadmap.</li></ul><p>Learning Delivery & Facilitation</p><ul><li>Deliver engaging classroom, virtual, and in-boutique learning programmes that support Cartier s client journey, selling philosophy, and service excellence standards.</li><li>Facilitate practical learning experiences, including sales floor coaching, role plays, and skill-building activities that reinforce learning and encourage behavioural change.</li><li>Lead onboarding experiences for new joiners, supporting their successful integration and performance readiness.</li><li>Foster a culture of continuous learning by encouraging knowledge sharing and collaboration across boutique teams.</li></ul><p>Coaching & Performance Development</p><ul><li>Observe boutique teams in their day-to-day environment and provide timely, constructive coaching and feedback to strengthen client experience and commercial performance.</li><li>Partner with Boutique Management to reinforce learning, support individual development plans, and sustain performance improvements over time.</li><li>Coach teams to strengthen selling behaviours, clienteling capabilities, after-sales service, and long-term client relationship development.</li><li>Inspire confidence, accountability, and continuous growth by creating meaningful coaching moments that translate learning into everyday practice.</li></ul><p>Learning Impact & Business Performance</p><ul><li>Monitor and evaluate the effectiveness of learning initiatives through boutique observations, coaching follow-up, and commercial performance indicators including sales, Average Unit Retail (AUR), conversion, Net Promoter Score (NPS), and client engagement.</li><li>Analyse performance data to identify coaching opportunities and recommend targeted development actions.</li><li>Support the maintenance and effective use of Learning Management Systems (LMS) and digital learning platforms to ensure accurate tracking and reporting.</li><li>Share insights and best practices with Regional Learning & Transformation and business stakeholders to continuously enhance learning effectiveness and business impact.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 5 years experience in Learning & Development, Learning & Transformation, or Retail Coaching within a luxury or premium retail environment.</p><p>Previous luxury retail experience, ideally in a sales, boutique leadership, or boutique management role.</p><p>Proven experience delivering engaging learning programmes and facilitating both in-person and virtual training.</p><p>Minimum of 3 years experience coaching individuals and teams to improve selling excellence, client development, and service performance.</p><p>Strong understanding of retail KPIs and the ability to translate business insights into meaningful coaching and development plans.</p><p>Demonstrated ability to build trusted partnerships and influence stakeholders across a matrix organisation.</p><p>Strong communication, facilitation, presentation, and interpersonal skills.</p><p>Experience working with Learning Management Systems (LMS), digital learning tools, and Microsoft Office applications.</p><p>Train-the-Trainer certification is highly desirable.</p><p>Fluency in English and Arabic is essential; French is an advantage.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Luxury Tech Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our consultant is also required to maintain high levels of standards in terms of grooming.</p>
<ul>
<li>Build and maintain guest experience standards in order to build strong loyalty</li>
<li>Address customers' queries about products, prices, availability, product uses, and services</li>
<li>Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations</li>
<li>Advise customers on product ranges best suited to their needs</li>
<li>Demonstrate usage and benefits of various brands and products</li>
<li>Generate sales, while achieving line and sales targets, using makeup knowledge</li>
<li>Sell-out target tracking at store level</li>
<li>Generate daily sales reports</li>
<li>Participate in achieving incentives</li>
<li>Track post-launch sales at store level</li>
<li>Ensure merchandising levels in the store are met as per the brand guidelines</li>
<li>Ensure in-store stock replenishment in the appropriate shelves/counters, at appropriate times</li>
<li>Report stock shortages using the stock order form</li>
<li>Ensure stock receipt as per set procedures</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum 2 years’ experience in retail preferably in luxury technology</li>
<li>Intermediate/Advanced English language</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The role will support in driving the employee wellbeing and engagement strategy and contribute to shaping Chalhoub Group’s culture and enhancing the experience of employees by managing and executing different projects, programs, initiatives, and events.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage the annual wellbeing and engagement calendar and execute initiatives and events across offices, stores, and warehouses in a timely manner and in coordination with internal and external stakeholders.</li>
<li>Act as a custodian of the employee wellbeing benefits and resources and ensure continuous relevance, update, and enhancement.</li>
<li>Prepare copies and texts to communicate about wellbeing and engagement campaigns, and projects on all internal and external channels in collaboration with Group Communications.</li>
<li>Carry out market research on trends and technologies and propose innovative solutions, services, and products that improve employee experience and wellbeing.</li>
<li>Secure deals and partnerships with external providers to introduce exclusive benefits that improve the wellbeing of employees.</li>
<li>Capture feedback and prepare analytical presentations to report on performance, achievements, and enhancements.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Bachelor's degree in marketing or business administration</li>
<li>Fresh graduate</li>
<li>Eligible for Tamheer program</li>
<li>Fluent in English</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>The role will support in driving the employee wellbeing and engagement strategy and contribute to shaping Chalhoub Group’s culture and enhancing the experience of employees by managing and executing different projects, programs, initiatives, and events.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage the annual wellbeing and engagement calendar and execute initiatives and events across offices, stores, and warehouses in a timely manner and in coordination with internal and external stakeholders.</li>
<li>Act as a custodian of the employee wellbeing benefits and resources and ensure continuous relevance, update, and enhancement.</li>
<li>Prepare copies and texts to communicate about wellbeing and engagement campaigns, and projects on all internal and external channels in collaboration with Group Comms.</li>
<li>Carry out market research on trends and technologies and propose innovative solutions, services, or products that improve employee experience and wellbeing.</li>
<li>Secure deals and partnerships with external providers to introduce exclusive benefits that improve the wellbeing of employees.</li>
<li>Capture feedback and prepare analytical presentations to report on performance, achievements, and enhancements.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Bachelor's degree in marketing or business administration</li>
<li>Fresh graduate</li>
<li>Eligible for Tamheer program</li>
<li>Fluent in English</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our Sustainability & CSR Trainee will support environmental and community initiatives, assist with project coordination and implementation, and help prepare reports and communications. This role offers an opportunity to develop knowledge in sustainability programs, stakeholder engagement, and project coordination, while contributing to initiatives that create positive social and environmental impact and support the Group’s vision to drive sustainable development in the Middle East.</p>
<ul>
<li>Keep abreast of local and international trends, new regulatory affairs, and new technologies.</li>
<li>Support the coordination and implementation of environmental and community initiatives and awareness campaigns.</li>
<li>Assist in preparing reports, presentations, and benchmarking.</li>
<li>Support in all Sustainability & CSR communication tools: intranet, website, and newsletter.</li>
<li>Liaise with internal and external stakeholders to help achieve sustainability objectives.</li>
<li>Coordinate with internal and external partners, including NGOs, charities, and government entities, to support project delivery.</li>
<li>Contribute innovative ideas that promote responsible and sustainable practices across the business.</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Eligibility for Tamheer Program</li>
<li>Fresh graduates</li>
<li>Bachelor's degree in business administration – Sustainability or related</li>
<li>Fluent English language</li>
<li>Strong communication</li>
<li>Research & reporting</li>
<li>Project coordination</li>
<li>Initiative & proactiveness</li>
<li>Proficiency in Microsoft Office (PowerPoint, Excel, and Word)</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>