Insurance Coordinator Jobs in Saudi
8814 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About The Role </strong></p><br> <p>The Lead Integration Architect/Developer is a senior technical leader responsible for designing, building, and modernizing our enterprise integration ecosystems. This dual-impact role requires an expert who can architect modern high-performing, secure cloud and hybrid integration platforms while actively writing code, creating reusable frameworks, and mentoring engineering teams. You will own the technical roadmap for how our distributed applications, SaaS systems, data platforms, and legacy environments connect and communicate smoothly and securely using contemporary DevSecOps practices.</p><br> <p><strong>Responsibilities</strong></p><br> <p><strong>Architectural Design, Strategy and Governance</strong></p><br>
<ul>
<li>Own the integration reference architecture and roadmap covering integration architecture and patterns, API management, iPaaS/connectors, event-driven messaging, workflow/orchestration, data movement and legacy remediation.</li>
<li>Establish and enforce engineering standards and governance for API design, event naming, versioning, documentation, automated testing, code review, source control, deployment, secrets management, resilience, error handling and supportability.</li>
<li>Build and maintain an integration catalogue so KAUST can understand what integrations exist, who owns them, what data they move, which systems consume them, and the operational and security risk attached to each integration.</li>
<li>Provide technical design assurance for projects and procurements so new platforms meet KAUST integration standards, avoid unnecessary customisation and include suitable APIs, event capability, identity integration, data export and support arrangements.</li>
</ul> <p><strong>Engineering and Delivery Leadership</strong></p><br>
<ul>
<li>Design, build and maintain integration services including APIs, events, message flows, connectors, transformation scripts, tests and CI/CD pipelines; personally contribute hands-on engineering work rather than acting only in an advisory capacity.</li>
<li>Develop robust and reusable integration patterns using appropriate technologies such as REST/OData APIs, SOAP where unavoidable, IDocs/BAPIs, event/webhook patterns, message queues, SFTP/managed file transfer, ETL/ELT and change data capture.</li>
<li>Improve operational observability and service reliability by implementing monitoring, alerting, dashboards, audit logging, reconciliation, incident response practices and post-incident improvement actions for critical integrations.</li>
<li>Reduce legacy integration risk by assessing point-to-point interfaces, database links, batch jobs, unmanaged scripts and vendor feeds, then wrapping, replacing, retiring or tolerating them through an explicit remediation plan.</li>
<li>Manage assigned platform, vendor and financial responsibilities including input to budgets, licences, vendor performance, service levels and contract requirements related to integration platforms and delivery partners.</li>
</ul> <p><strong>Collaboration and Mentorship</strong></p><br>
<ul>
<li>Lead, coach and develop a small technical team including allocation of work, mentoring, performance input, recruitment support, quality assurance and creation of a collaborative engineering culture.</li>
<li>Act as a trusted advisor to enterprise applications, data, cyber security, identity, infrastructure and business product teams to ensure integration designs support KAUST business processes, master data quality, security, privacy and operational resilience.</li>
<li>Mature Agile and DevOps ways of working by running a visible backlog, prioritising demand with stakeholders, planning iterative delivery, improving deployment frequency and reducing operational risk through automation.</li>
<li>Perform other applicable tasks and duties assigned within the realm of the employee's knowledge, skills and abilities in the field of his/her position.</li>
</ul> <p><strong>Qualifications</strong></p><br> <p><strong>Essential</strong></p><br>
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, Engineering or a related discipline, or an equivalent combination of education and substantial relevant experience.</li>
<li>Evidence of continuing professional development in integration engineering, cloud platforms, software engineering, DevOps, cybersecurity, enterprise architecture or related fields.</li>
</ul> <p><strong>Preferred</strong></p><br>
<ul>
<li>Relevant professional certifications, for example SAP BTP/Integration Suite, Azure Integration Services, AWS, API management, MuleSoft, Boomi, Kafka/event streaming, Agile, DevOps or architecture certifications. No single vendor certification is mandatory.</li>
</ul> <p><strong>Required Skills</strong></p><br> <ul>
<li>Hands-on integration engineering expertise across APIs, event-driven messaging, iPaaS/connectors, workflow/orchestration, batch/file integration, transformations and integration security.</li>
<li>Contemporary software engineering discipline including clean code/configuration, automated testing, CI/CD, infrastructure-as-code concepts, source control, peer review and release management in modern toolsets.</li>
<li>Architecture with delivery pragmatism able to set standards and future direction while also making practical trade-offs and delivering working services in complex legacy environments.</li>
<li>Agile and DevOps leadership able to manage a backlog, run iterative delivery, improve flow, measure outcomes and embed operational accountability into engineering work.</li>
<li>People leadership and coaching able to guide a small team of technical professionals, lift capability, allocate work, provide feedback and build a high-trust engineering culture.</li>
<li>Security, privacy and resilience mindset including authentication, authorization, encryption, secrets, audit logging, vulnerability management, personal data protection and continuity of service.</li>
<li>Data and master-data awareness able to understand canonical data, data ownership, lineage, quality, metadata and the separation between operational integration and analytical data pipelines.</li>
<li>Stakeholder and vendor management able to influence business owners, technical teams, vendors and project teams without losing technical depth or accountability for outcomes.</li>
<li>Clear communication able to explain integration risks, trade-offs and progress to executives, architects, engineers, vendors and non-technical stakeholders.</li>
<li>Operational problem solving able to troubleshoot complex cross-system failures, lead incident resolution and convert repeated issues into engineering improvements.</li>
<li>Practical SAP integration knowledge with the ability to work with SAP standard APIs/events and legacy SAP patterns while avoiding unnecessary customisation and tight coupling.</li>
</ul> <p><strong>Preferred Skills</strong></p><br> <ul>
<li>Experience in higher education, research, government, healthcare, public sector or another complex mission-driven environment.</li>
<li>Experience integrating identity and access management, student, HR, finance, procurement, research, facilities, data lakehouse or analytics platforms.</li>
<li>Experience integrating SAP S/4HANA,</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong><em>Group overview:</em></strong></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><span><strong>alfanar</strong></span><strong> is involved in:</strong></span></p><br>
<ul>
<li><span>Electrical, Electromechanical and Civil Engineering Construction</span></li>
<li><span>Manufacturing and Marketing Electrical Construction Products</span></li>
<li><span>Allied Engineering Services</span></li>
</ul>
<p><span><strong>Our Main Divisions:</strong></span></p><br>
<ul>
<li><span>alfanar electric</span></li>
<li><span>alfanar Construction</span></li>
<li><span>alfanar Building Systems</span></li>
</ul>
<p><span><strong><u>alfanar electric</u></strong></span></p><br>
<p><span>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</span></p><br>
<p><span><strong>alfanar electric operates industries in:</strong></span></p><br>
<ul>
<li><span>Riyadh and Jubail, Saudi Arabia</span></li>
<li><span>Dubai, UAE</span></li>
<li><span>London, UK</span></li>
</ul>
<p><span>alfanar has a development and engineering center in Chennai, India.</span></p><br>
<p><span><strong>Industrial Complex, Riyadh</strong></span></p><br>
<p><span>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</span></p><br>
<p><span>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</span></p><br>
<p><span>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</span></p><br>Job Purpose <br><p>Implement business strategies to manage products effectively, collaborate across teams to promote offerings, and enhance customer satisfaction. Achieve synergy across alfanar units for strategic market development. Analyze market trends, disruptions, and competition, providing strategic direction through continuous analysis. Foster innovation, explore new markets, and establish competitive advantages, differentiating alfanar products for elevated market positions.</p><br>
<br><br>Key Accountability Areas <br><p>Market Exploration and Relationships:</p><br>
<ul>
<li>Understand and capture customer needs, defining new offer scope and specifications aligned with market needs and company strategy.</li>
<li>Participate in customer seminars, meetings, workshops, and events to promote offers.</li>
<li>Scope and prioritize activities based on business and customer impact.</li>
<li>Establish and grow relationships with strategic partners.</li>
</ul>
<p>Market Research and Analysis:</p><br>
<ul>
<li>Participate in market research, validation, and analysis to identify new market opportunities for new and existing product lines.</li>
<li>Regularly conduct competitive analysis of technical & commercial offers and identify needs for offer enhancement to maintain competitiveness and monitor market price trends.</li>
<li>Identify market trends, disruptions, and opportunities, driving initiatives to capitalize on them.</li>
</ul>
<p>Product Lifecycle Management:</p><br>
<ul>
<li>Price positioning across all Go-To-Markets and geographies to capture offer value and ensure competitiveness.</li>
<li>Work closely with teams to deliver with quick time-to-market and optimal resources.</li>
<li>Lead product optimization and standardization with R&D and design teams for process performance improvement and increased productivity.</li>
</ul>
<p>Product Launch and Operations:</p><br>
<ul>
<li>Drive product launches, working with the public relations team, executives, and other product management team members.</li>
<li>Participate in the proposal response process, offer forecast, and plan accuracy, ensuring the right inventory and competitive lead times.</li>
<li>Focus on excess & obsolete (E&O) trends and provide strategic actions to maintain the best inventory level.</li>
<li>Act as a product evangelist to build awareness and understanding.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<p>Health, Safety and Environment:</p><br>
<ul>
<li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Electrical Engineering or Any relevant field<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Product Development and Design<br>Product Evaluation<br>Product Forecasting<br>Product Knowledge<br>Product Launches<br>Product Liability<br>Product Positioning<br>Product Pricing<br>Product Profitability Analysis<br>Product Troubleshooting<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Doka is a global leader in innovative formwork solutions and services across all areas of construction, and a worldwide supplier of comprehensive scaffolding systems for a broad range of applications. With more than 160 sales and logistics facilities in over 54 countries, Doka provides a high‑performing distribution network that ensures expert advice, customer service and technical support on site, with equipment delivered quickly regardless of project size or complexity. Employing 8,000 people worldwide, Doka is part of the Umdasch Group, a company that has stood for reliability, experience and trustworthiness for more than 150 years and serves as the parent organisation for its directly affiliated divisions, including Doka, umdasch The Store Makers and umdasch Industrial Solutions.</p><br><p>Saudi Arabia is the largest country in the Middle East, covering most of the Arabian Peninsula and home to Islam’s two holiest cities, Mecca and Medina. With some of the world’s largest proven oil reserves, the Kingdom plays a central role in global energy markets while actively diversifying its economy through ambitious large‑scale development initiatives. The country continues to drive one of the world’s most dynamic construction markets, fueled by landmark giga‑projects such as the Red Sea developments, Qiddiya, and Diriyah Gate. These projects are setting new standards in scale, engineering complexity, sustainability, and digital construction, creating strong demand for advanced formwork, engineering expertise, and innovative on‑site solutions. This environment offers highly attractive opportunities for talent, with Saudi Arabia recently recognised as one of the region’s most attractive employers due to its long‑term investment in infrastructure, innovation, and workforce development.</p><br><p>Advanced Formwork Co. Ltd is the distributor and service provider of Doka products in Saudi Arabia is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.</p><br><p><strong>Advanced Formwork Co. Ltd. is proud to be certified as a Great Place to Work!</strong> This prestigious certification reflects our commitment to creating a positive, inclusive, and supportive work environment where every team member can thrive. Join us and be part of a company that values your growth and well-being.</p><br><br>Job Description<br><p>Advanced Formwork Co. Ltd (Doka) is seeking an experienced Engineering Manager to lead our Engineering function in Riyadh. This senior leadership role is responsible for managing and developing high-performing engineering teams, delivering safe, practical, and cost‑effective formwork solutions, and supporting complex projects across the Kingdom. Reporting to the Head of Engineering, the Engineering Manager will play a critical role in driving technical excellence, innovation, and knowledge sharing while working closely with Sales, Project Managers, and site teams. The successful candidate will combine strong technical expertise in formwork engineering with proven people leadership, commercial awareness, and the ability to manage multiple projects in a dynamic environment.</p><br><p>This role is ideal for a senior engineering leader with strong people‑management and customer‑facing capabilities, who is comfortable working in a multicultural Middle East environment. Proficiency in English is essential, and Arabic language skills are considered a strong advantage. The position offers excellent professional growth opportunities within a globally reputed company that values collaboration, performance, technical excellence, and long‑term development.<br>
<strong>Key Responsibilities</strong></p><br><ul><li>Lead, manage, and motivate engineering teams across multiple projects.</li><li>Motivates team and implement economical and practical formwork solutions to meet the team and company objectives</li><li>Provide strong leadership and actively promote knowledge sharing and engineering trainings/development for project team</li><li>Supervise project deadlines/milestones</li><li>Produce, review, and approve formwork designs, material lists, offer drawings, and shop drawings.</li><li>Conduct and review advanced static calculations and structural verifications.</li><li>Ensure formwork solutions are safe, practical, and cost-effective.</li><li>Provide technical guidance and resolution for complex engineering and site issues</li><li>Supervise engineering deliverables to meet project deadlines and milestones.</li><li>Coordinate with Project Managers, Site Teams, and Formwork Instructors on technical issues.</li><li>Assist the Sales Team with technical input, client presentations, and site support.</li><li>Lead customer interactions (meetings, workshops, and site visits) to communicate engineering proposals, clarify requirements, and deliver technical presentations.</li><li>Provide strong leadership and actively promotes engineering trainings/development for engineering staff</li><li>Coordinate engineering resource allocation with the Head of Engineering – Country.</li><li>Ensure adherence to company policies, engineering procedures, and performance standards.</li><li>Monitor compliance with contractual, statutory, and safety requirements.</li><li>Ensure consistent application of engineering best practices across projects.</li></ul><br>Qualifications<br><ul><li>Bachelor’s Degree in Civil Engineering or related discipline.</li><li>Extensive experience in the formwork engineering industry, preferably within Saudi Arabia / Middle East.</li><li>Proven experience managing engineering teams and multi-project environments</li><li>Minimum 5 years of experience in similar managerial positions, including leading an engineering function (e.g., Engineering Head) in the formwork field.</li><li>Strong knowledge of formwork systems and engineering principles.</li><li>Proficiency in CAD software (2D & 3D) and project management tools</li><li>Excellent leadership, communication, and stakeholder management skills.</li><li>Strong analytical thinking with attention to detail.</li><li>Commercial awareness and results-driven mindset.</li><li>Willingness to travel as per business requirements.</li></ul><br>Additional Information<br><p><strong>Your Benefits will be:</strong></p><br><ul><li>Dynamic working environment where teamwork, innovation, and personal development are valued.</li><li>Training and continuous development of employees to maintain a high level of expertise and competitiveness, as well as opportunities for advancement</li></ul><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 51st largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards.</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a highly experienced Contracts / Commercial Manager to join our site supervision team in Riyadh, Kingdom of Saudi Arabia.</span></p><br><p><span>The Contracts / Commercial Manager shall lead and manage all commercial, contractual, and financial aspects of the enabling and early works packages, acting on behalf of the Client as part of the Site Supervision Consultant team. The role is responsible for contract administration, commercial governance, cost control, change management, and claims management, ensuring the Client’s commercial position is protected while supporting timely and compliant delivery of the Works.</span></p><br><p><span>The position requires close coordination with the Engineer, Client representatives, project management teams, contractors, cost consultants, and legal advisors, with a strong focus on early works risk, productivity control, and dispute avoidance.</span></p><br><p><span>The Contracts / Commercial Manager shall be responsible for, but not limited to, the following:</span></p><br><ul><li><span>Lead contract administration for enabling and early works packages including mass earthworks, stockpile removal, construction haul roads, utilities, and temporary works</span></li><li><span>Administer the Contract in accordance with the Conditions of Contract (including FIDIC-based forms), ensuring compliance with notice provisions, procedures, and time bars</span></li><li><span>Manage all contractual correspondence, notices, early warnings, claims, and determinations in coordination with the Engineer</span></li><li><span>Provide contractual and commercial advice to the Client and supervision team on entitlements, risks, mitigation strategies, and commercial exposure</span></li><li><span>Support procurement strategies, tender evaluations, commercial comparisons, and recommendations for contract award or amendment</span></li><li><span>Monitor, control, and report project budgets, cost forecasts, commitments, and cash flow for early works packages</span></li><li><span>Review, assess, and recommend certification of interim payment applications, dayworks, and final accounts</span></li><li><span>Manage change control processes including valuation of variations, compensation events, and instructed changes</span></li><li><span>Lead the assessment and management of contractor claims including extensions of time, prolongation, disruption, and acceleration claims</span></li><li><span>Maintain and update contract risk registers, proactively identifying and managing commercial and contractual risks</span></li><li><span>Support dispute avoidance strategies through timely administration, accurate records, and commercial negotiation</span></li><li><span>Coordinate with legal advisors and external consultants as required on contractual or dispute-related matters</span></li><li><span>Act as the primary commercial interface between the Client, Engineer, contractors, and other consultants</span></li><li><span>Lead, manage, and mentor commercial and quantity surveying team members within the supervision team</span></li><li><span>Participate in commercial meetings, negotiations, and high-level project reviews with the Client and contractors</span></li><li><span>Ensure compliance with governance procedures, audit requirements, and best-practice commercial controls</span></li><li><span>Prepare commercial reports, recommendations, determinations, and contractual correspondence for Client approval</span></li><li><span>Maintain accurate and auditable records of contracts, variations, claims, payments, and financial status</span></li><li><span>Support audits, reviews, and compliance checks undertaken by the Client or regulatory bodies </span></li></ul> <br><strong>Qualifications</strong><br><p><span>To be successful in this dynamic opportunity, we envision that you will bring a minimum of 15 years’ experience in contracts and commercial management on large-scale construction or infrastructure projects partnered with a Bachelor’s Degree in Quantity Surveying, Commercial Management, Construction Management, Law, or a related discipline.</span></p><br><ul><li><span>Proven experience managing enabling works, early works, or infrastructure-led developments</span></li><li><span>Extensive experience administering FIDIC-based contracts on behalf of a Client or Engineer</span></li><li><span>Demonstrated capability managing contractor claims, variations, and commercial risk on fast-track programs</span></li><li><span>Strong understanding of contract administration, commercial governance, and cost control systems</span></li><li><span>High level of competence in claims assessment, entitlement analysis, and commercial negotiations</span></li><li><span>Ability to manage complex interfaces and commercial risk across multiple work fronts</span></li><li><span>Clear, structured communicator with strong written contractual drafting skills</span></li></ul><p><span>Professional membership with a recognized commercial or quantity surveying institution is preferred</span></p><br><p><span>Experience operating within a supervision consultant or Engineer-led environment is advantageous</span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety, and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Principal</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >644319</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >E1</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >IT Infrastructure</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >The role exists to serve as a principal technical authority in network security, responsible for designing, implementing, optimizing, and governing secure network environments across Elm's enterprise technology landscape. The Principal provides expert guidance on advanced security architectures, threat mitigation, incident response, vendor solutions, and operational controls to strengthen resilience, protect enterprise systems, and ensure alignment with Elm's strategic objectives, policies, procedures, information security standards, and compliance requirements.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<p ><span >1. Network Security Operations Excellence</span></p>
</td>
<td >
<p ><span >• Oversee complex network security operations and ensure alignment with agreed service levels, operational standards, and business requirements.</span></p>
<p ><span >• Analyze and resolve advanced network security incidents, including root cause analysis for major or recurring issues.</span></p>
<p ><span >• Recommend and apply enhancements to improve security posture, operational efficiency, automation, and control effectiveness.</span></p>
<p ><span >• Perform security audits and support compliance with relevant standards, policies, and operational controls.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >2. Security Architecture & Service Design</span></p>
</td>
<td >
<p ><span >• Evaluate and recommend advanced network security technologies, configurations, and design patterns to enhance defense capabilities.</span></p>
<p ><span >• Design and validate secure network architectures aligned with threat models, business requirements, and enterprise technology standards.</span></p>
<p ><span >• Conduct gap analysis and assess the effectiveness of implemented network security controls and countermeasures.</span></p>
<p ><span >• Provide expert guidance on complex network security configurations, deployments, design workshops, and architecture reviews.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >3. Threat Mitigation & Incident Response Support</span></p>
</td>
<td >
<p ><span >• Support incident response processes, forensic investigations, and documentation for security events affecting network environments.</span></p>
<p ><span >• Apply and maintain operational security controls and countermeasures to reduce exposure to network-based threats.</span></p>
<p ><span >• Contribute to compromise assessment, threat hunting, and vulnerability response activities in coordination with relevant teams.</span></p>
<p ><span >• Implement recommendations from risk assessments, security reviews, and remediation plans to strengthen protection strategies.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >4. Secure Connectivity & Encryption Management</span></p>
</td>
<td >
<p ><span >• Manage secure data transmission requirements using appropriate encryption methods, secure connectivity controls, and approved security standards.</span></p>
<p ><span >• Validate secure network configurations to protect enterprise systems, services, and data flows across infrastructure environments.</span></p>
<p ><span >• Support the design and implementation of secure connectivity solutions for internal platforms, external integrations, and business services.</span></p>
<p ><span >• Identify risks related to network access, connectivity, and encryption dependencies and recommend mitigation actions.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >5. Project Delivery & RFP Support</span></p>
</td>
<td >
<p ><span >• Draft technical requirements and contribute to requests for proposals for network security solutions and related services.</span></p>
<p ><span >• Provide subject matter expertise in evaluating proposals, vendor solutions, and technical options to support procurement decisions.</span></p>
<p ><span >• Lead assigned technical workstreams in network security projects from planning through implementation and stabilization.</span></p>
<p ><span >• Ensure project deliverables meet technical, security, performance, and operational requirements.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >6. Vendor and Support Coordination</span></p>
</td>
<td >
<p ><span >• Serve as the technical point of contact for vendor engagements related to network security technologies and support services.</span></p>
<p ><span >• Manage escalations of critical technical issues with vendors and ensure timely resolution and alignment with Elm requirements.</span></p>
<p ><span >• Review vendor deliverables to ensure compliance with security, performance, architecture, and service expectations.</span></p>
<p ><span >• Coordinate with internal stakeholders and vendors to support effective implementation, maintenance, and optimization of network security solutions.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >7. Cross-functional Security Collaboration</span></p>
</td>
<td >
<p ><span >• Collaborate with cybersecurity, infrastructure, operations, architecture, and application teams to address vulnerabilities and strengthen protection strategies.</span></p>
<p ><span >• Provide expert advisory support on network security requirements for technology initiatives, platforms, and service designs.</span></p>
<p ><span >• Align with relevant stakeholders on control implementation, risk mitigation actions, and secure service delivery requirements.</span></p>
<p ><span >• Support disaster recovery planning, testing, and documentation from a network security and connectivity perspective.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >8. Reporting, Documentation & Knowledge Transfer</span></p>
</td>
<td >
<p ><span >• Prepare and maintain technical documentation, operational procedures, architecture records, incident analysis, and security configuration references.</span></p>
<p ><span >• Provide clear reports and updates on security operations, risks, incidents, project status, and improvement recommendations.</span></p>
<p ><span >• Share knowledge and provide technical guidance to strengthen team capability and reduce dependency on individual expertise.</span></p>
<p ><span >• Promote continuous improvement of network security practices, processes, monitoring, and operational governance.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td >
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p>
</td>
</tr>
<tr >
<td >
<p ><span >10. Information Security</span></p>
</td>
<td >
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Network Engineering, Computer Engineering, or a related field.<br>• Master’s degree or relevant professional certifications in network security, cybersecurity, infrastructure security, or information security are preferred.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 8+ years of relevant experience in network security, infrastructure security, cybersecurity operations, security architecture, secure network design, or related technology fields.<br>• Experience in designing, implementing, optimizing, and supporting secure network environments and enterprise security technologies.<br>• Experience in threat mitigation, incident response support, vulnerability remediation, security controls, compliance requirements, and vendor coordination.<br>• Experience providing expert-level technical guidance and leading complex technical workstreams related to network security solutions.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<p > </p>
</span>
<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p>
<p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p>
<p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p>
<p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p>
<h4>What you'll be doing</h4>
<p>Our fashion consultant is responsible for delivering an outstanding customer experience and driving our business through sales. They demonstrate a strong understanding of the omnichannel aspects of the role using physical and digital channels to connect with the customers anywhere and anytime and deliver a seamless and consistent high level of service. They act as brand ambassadors through their strong knowledge of the brand and their expertise in fashion and style.</p>
<ul>
<li>Drive the business</li>
<li>Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members</li>
<li>Collaborate with team members and maintain positive relationships to develop a constructive work environment</li>
<li>Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained</li>
<li>Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities</li>
<li>Promote the Group’s loyalty program (MUSE) and increase enrollment rate and new customer acquisition</li>
<li>Stay abreast of latest fashion trends, social media campaigns, products and competitor, the brand’s different online (website, app and social media) offerings and activities and promote them with customers</li>
<li>Participate in the brand’s events when required inside or outside the store</li>
</ul>
<h4>Customer centricity</h4>
<ul>
<li>Take ownership of the customer’s experience by delivering an exceptional service and bringing to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences</li>
<li>Use impactful storytelling with customers to maximize their experience through education and entertainment</li>
<li>Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations</li>
<li>Use clienteling techniques and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.</li>
</ul>
<h4>Operational excellence</h4>
<ul>
<li>Prepare and process e-commerce orders’ fulfillment from the store within the set SLAs in terms of time and quality</li>
<li>Manage and create effective and efficient clientele data reporting and analytics, while also maintaining accuracy of data collection</li>
<li>Maintain all operating standards by ensuring stock replenishment and organising display as per the brand’s VM guidelines</li>
<li>Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, CRM, OMS, etc.)</li>
</ul>
<h4>What you’ll need to succeed</h4>
<ul>
<li>Minimum experience: 2–3 years in fashion retail</li>
<li>Communication skills</li>
<li>Styling and product knowledge</li>
<li>Technical and operational skills</li>
<li>Customer service skills</li>
<li>Passion for fashion</li>
</ul>
<h4>What we can offer you</h4>
<p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p>
<p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p>
<h4>Using GenAI in your application process</h4>
<p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p>
<h4>We invite all applicants to apply</h4>
<p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p>
<p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provide strategic leadership and oversight for occupational health and medical services across remote industrial and mining operations. Responsible for occupational health programs, medical governance, health risk management, contractor oversight, fitness-for-duty assessments, employee wellbeing initiatives, emergency preparedness, and management of healthcare service providers operating multiple clinic locations.</p><p>Key Accountabilities:</p><ul><li><strong>Occupational Health Leadership</strong> Act as the Company's Occupational Health Advisor and Subject Matter Expert. Ensure employees can safely perform the physical, psychological, and cognitive requirements of their roles without undue risk to themselves, others, or the environment. Develop and implement occupational health strategies, policies, standards, and procedures. Ensure compliance with local, national, and international occupational health regulations and industry best practices.</li><li><strong>Occupational Health Programs</strong> Develop and implement occupational health programs tailored to mining, processing, and industrial operations. Establish and oversee medical surveillance programs for occupational exposures including noise, dust, chemicals, heat stress, ergonomics, and respiratory hazards. Lead fitness-for-duty, return-to-work, pre-employment, periodic, and exit medical assessment programs. Serve as advisor on work restrictions, accommodations, and employee rehabilitation programs.</li><li><strong>Health Risk Management</strong> Develop Health Risk Assessments (HRAs) and support operational risk management processes. Participate in workplace inspections, hazard identification, and risk control programs. Conduct investigations of occupational illnesses and industrial accidents and recommend preventive measures. Review Lost Time Injuries (LTI), Restricted Work Cases (RWC), and work-related health incidents.</li><li><strong>Clinical Governance & Quality</strong> Oversee clinical governance and ensure delivery of high-quality healthcare services. Conduct audits and inspections of clinics to evaluate quality, compliance, staffing, equipment, and service effectiveness. Establish medical protocols, treatment guidelines, and quality assurance programs. Monitor clinical performance indicators and implement continuous improvement initiatives.</li><li><strong>Emergency Preparedness & Response</strong> Develop and maintain emergency medical response plans. Ensure readiness for medical emergencies, chemical exposures, mass casualty incidents, and other site-specific risks. Support emergency drills and business continuity planning. Provide medical leadership during major incidents and crisis situations.</li><li><strong>Vendor & Healthcare Service Provider Management</strong> Manage outsourced healthcare service providers and contracts from A to Z. Ensure compliance with contractual obligations, KPIs, SLAs, and company standards. Oversee staffing, recruitment, onboarding, competency management, and performance of vendor personnel. Conduct regular vendor performance reviews, audits, and service evaluations. Manage contract budgets, invoices, mobilization, service improvement plans, and corrective actions.</li><li><strong>Employee Health & Wellbeing</strong> Lead employee wellness, health promotion, and disease prevention initiatives. Develop programs focused on physical wellbeing, mental health, stress management, and healthy lifestyles. Promote workforce health awareness and education programs.</li><li><strong>Stakeholder Management</strong> Collaborate with Operations, HR, HSE, Procurement, and senior management. Provide technical advice on occupational health matters. Prepare reports, dashboards, and presentations on workforce health performance and occupational health trends.</li><li><strong>Leadership & People Management</strong> Lead and develop multidisciplinary healthcare teams across multiple locations. Mentor medical staff and support professional development initiatives. Foster a culture of safety, accountability, and operational excellence.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Minimum Required Qualifications:</strong> Mandatory minimum: PhD, DrPH, or equivalent doctoral-level qualification in Occupational Medicine, Occupational & Environmental Medicine, Industrial Medicine, Environmental/Occupational Health, or Public Health with a clear occupational/industrial health concentration. The doctoral qualification must be directly relevant to occupational health, mining health, industrial health, environmental/occupational exposures, medical surveillance, or workforce health-risk governance. Candidates with only MBBS/MD or a bachelor-level medical degree, without the required doctoral-level or consultant/senior specialist occupational health qualification, shall not meet the minimum requirement.</li><li>Valid Saudi Commission for Health Specialties (SCFHS) registration and professional classification appropriate to the role. Consultant or senior specialist classification in Occupational Medicine, Occupational & Environmental Medicine, Preventive Medicine, Public Health, or equivalent relevant specialty is required where applicable to licensing and appointment level.</li><li>Occupational Medicine fellowship, board certification, consultant classification, or equivalent senior postgraduate specialist credential is strongly preferred in addition to the doctoral requirement.</li><li>ISO 45001 Internal Auditor, NEBOSH IGC, occupational hygiene interface, health risk assessment, medical surveillance, or industrial health auditing certifications are desirable only; they are not substitutes for the required doctoral/senior occupational health qualification.</li><li><strong>Priority profile:</strong> Occupational Medicine PhD holder, consultant occupational physician, or doctoral-level public health/occupational health expert with proven heavy-industry exposure. Direct experience in mining, mineral processing, gold, phosphate, aluminum, smelting, oil & gas, petrochemical, manufacturing, or other high-risk heavy industries is strongly preferred. Demonstrated ability to act as the company medical authority for occupational health risk, exposure-based surveillance, fitness-for-duty decisions, contractor medical fitness, and remote-site medical readiness.</li><li><strong>Minimum Experience:</strong> Minimum 8 years of post-qualification experience in occupational health, occupational medicine, industrial medicine, public health, or corporate medical services, preferably including senior-level governance responsibilities.</li><li>Minimum 5 years of direct exposure to mining, mineral processing, oil & gas, petrochemical, smelting, manufacturing, or other high-risk heavy industry is strongly preferred.</li><li>Proven experience designing, governing, or auditing exposure-based medical surveillance programs for hazards such as respirable dust/silica, chemicals, heavy metals, noise, heat stress, fatigue, ergonomics, respiratory hazards, and other site-specific industrial exposures.</li><li>Experience governing multiple remote clinics, industrial medical facilities, ambulance services, outsourced healthcare providers, or contractor medical services is preferred.</li><li>Experience in emergency medical preparedness for remote industrial settings, including trauma stabilization, chemical exposure response, mass casualty readiness, medevac coordination, and prolonged transfer to definitive care.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose:</strong></p><br><p>Provide strategic leadership and oversight for occupational health and medical services across remote industrial and mining operations. Responsible for occupational health programs, medical governance, health risk management, contractor oversight, fitness-for-duty assessments, employee wellbeing initiatives, emergency preparedness, and management of healthcare service providers operating multiple clinic locations.</p><br><p><strong>Key Accountabilities:</strong></p><br><p><strong>Occupational Health Leadership</strong></p><br><ul><li>Act as the Company's Occupational Health Advisor and Subject Matter Expert.</li><li>Ensure employees can safely perform the physical, psychological, and cognitive requirements of their roles without undue risk to themselves, others, or the environment.</li><li>Develop and implement occupational health strategies, policies, standards, and procedures.</li><li>Ensure compliance with local, national, and international occupational health regulations and industry best practices.</li></ul><p><strong>Occupational Health Programs</strong></p><br><ul><li>Develop and implement occupational health programs tailored to mining, processing, and industrial operations.</li><li>Establish and oversee medical surveillance programs for occupational exposures including noise, dust, chemicals, heat stress, ergonomics, and respiratory hazards.</li><li>Lead fitness-for-duty, return-to-work, pre-employment, periodic, and exit medical assessment programs.</li><li>Serve as advisor on work restrictions, accommodations, and employee rehabilitation programs.</li></ul><p><strong>Health Risk Management</strong></p><br><ul><li>Develop Health Risk Assessments (HRAs) and support operational risk management processes.</li><li>Participate in workplace inspections, hazard identification, and risk control programs.</li><li>Conduct investigations of occupational illnesses and industrial accidents and recommend preventive measures.</li><li>Review Lost Time Injuries (LTI), Restricted Work Cases (RWC), and work-related health incidents.</li></ul><p><strong>Clinical Governance & Quality</strong></p><br><ul><li>Oversee clinical governance and ensure delivery of high-quality healthcare services.</li><li>Conduct audits and inspections of clinics to evaluate quality, compliance, staffing, equipment, and service effectiveness.</li><li>Establish medical protocols, treatment guidelines, and quality assurance programs.</li><li>Monitor clinical performance indicators and implement continuous improvement initiatives.</li></ul><p><strong>Emergency Preparedness & Response</strong></p><br><ul><li>Develop and maintain emergency medical response plans.</li><li>Ensure readiness for medical emergencies, chemical exposures, mass casualty incidents, and other site-specific risks.</li><li>Support emergency drills and business continuity planning.</li><li>Provide medical leadership during major incidents and crisis situations.</li></ul><p><strong>Vendor & Healthcare Service Provider Management</strong></p><br><ul><li>Manage outsourced healthcare service providers and contracts from A to Z.</li><li>Ensure compliance with contractual obligations, KPIs, SLAs, and company standards.</li><li>Oversee staffing, recruitment, onboarding, competency management, and performance of vendor personnel.</li><li>Conduct regular vendor performance reviews, audits, and service evaluations.</li><li>Manage contract budgets, invoices, mobilization, service improvement plans, and corrective actions.</li></ul><p><strong>Employee Health & Wellbeing</strong></p><br><ul><li>Lead employee wellness, health promotion, and disease prevention initiatives.</li><li>Develop programs focused on physical wellbeing, mental health, stress management, and healthy lifestyles.</li><li>Promote workforce health awareness and education programs.</li></ul><p><strong>Stakeholder Management</strong></p><br><ul><li>Collaborate with Operations, HR, HSE, Procurement, and senior management.</li><li>Provide technical advice on occupational health matters.</li><li>Prepare reports, dashboards, and presentations on workforce health performance and occupational health trends.</li></ul><p><strong>Leadership & People Management</strong></p><br><ul><li>Lead and develop multidisciplinary healthcare teams across multiple locations.</li><li>Mentor medical staff and support professional development initiatives.</li><li>Foster a culture of safety, accountability, and operational excellence.</li></ul><p><strong>Minimum Required Qualifications:</strong></p><br><ul><li>Mandatory minimum: PhD, DrPH, or equivalent doctoral-level qualification in Occupational Medicine, Occupational & Environmental Medicine, Industrial Medicine, Environmental/Occupational Health, or Public Health with a clear occupational/industrial health concentration.</li><li>The doctoral qualification must be directly relevant to occupational health, mining health, industrial health, environmental/occupational exposures, medical surveillance, or workforce health-risk governance.</li><li>Candidates with only MBBS/MD or a bachelor-level medical degree, without the required doctoral-level or consultant/senior specialist occupational health qualification, shall not meet the minimum requirement.</li><li>Valid Saudi Commission for Health Specialties (SCFHS) registration and professional classification appropriate to the role.</li><li>Consultant or senior specialist classification in Occupational Medicine, Occupational & Environmental Medicine, Preventive Medicine, Public Health, or equivalent relevant specialty is required where applicable to licensing and appointment level.</li><li>Occupational Medicine fellowship, board certification, consultant classification, or equivalent senior postgraduate specialist credential is strongly preferred in addition to the doctoral requirement.</li><li>ISO 45001 Internal Auditor, NEBOSH IGC, occupational hygiene interface, health risk assessment, medical surveillance, or industrial health auditing certifications are desirable only; they are not substitutes for the required doctoral/senior occupational health qualification.</li><li>Priority profile: Occupational Medicine PhD holder, consultant occupational physician, or doctoral-level public health/occupational health expert with proven heavy-industry exposure.</li><li>Direct experience in mining, mineral processing, gold, phosphate, aluminum, smelting, oil & gas, petrochemical, manufacturing, or other high-risk heavy industries is strongly preferred.</li><li>Demonstrated ability to act as the company medical authority for occupational health risk, exposure-based surveillance, fitness-for-duty decisions, contractor medical fitness, and remote-site medical readiness.</li></ul><p><strong>Minimum Experience:</strong></p><br><ul><li>Minimum 8 years of post-qualification experience in occupational health, occupational medicine, industrial medicine, public health, or corporate medical services, preferably including senior-level governance responsibilities.</li><li>Minimum 5 years of direct exposure to mining, mineral processing, oil & gas, petrochemical, smelting, manufacturing, or other high-risk heavy industry is strongly preferred.</li><li>Proven experience designing, governing, or auditing exposure-based medical surveillance programs for hazards such as respirable dust/silica, chemicals, heavy metals, noise, heat stress, fatigue, ergonomics, respiratory hazards, and other site-specific industrial exposures.</li><li>Experience governing multiple remote clinics, industrial medical facilities, ambulance services, outsourced healthcare providers, or contractor medical services is preferred.</li><li><p>Experience in emergency medical preparedness for remote industrial settings, including trauma stabilization, chemical exposure response, mass casualty readiness, medevac coordination, and prolonged transfer to definitive care.</p><br></li></ul><p><strong>Technical Skills:</strong></p><br><ul><li>Occupational Medicine</li><li>Health Risk Assessment</li><li>Industrial Health Programs</li><li>Medical Surveillance</li><li>Fitness-for-Duty Assessments</li><li>Incident Investigation</li><li>Emergency Medical Response</li><li>Clinical Governance</li><li>Regulatory Compliance</li><li>Vendor & Contract Management</li><li>Health Auditing and Inspection</li><li><p>Health Data Analysis and Reporting</p><br></li></ul><p><strong>Leadership Competencies:</strong></p><br><ul><li>Leadership</li><li>Tactical Thinking</li><li>Achievement Drive</li><li>Communication</li><li>Developing Others</li><li>Strategic Planning</li><li>Problem Solving</li><li>Stakeholder Management</li><li>Decision Making</li><li>Change Management</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>Are you passionate about healthcare innovation and eager to build a rewarding career in medical technology? As an Associate Technical Consultant, you will have the unique opportunity to work alongside leading physicians and healthcare professionals while supporting life-changing therapies and advanced medical procedures. This role offers hands-on clinical exposure, continuous professional development, and the chance to contribute directly to improving patient care. If you are looking for a challenging and meaningful career with opportunities for growth, learning, and impact, this is the perfect opportunity to join a high-performing team dedicated to shaping the future of healthcare.<br>As an Associate Technical Consultant, you will be part of a highly collaborative and customer-focused team dedicated to supporting advanced medical technologies and improving patient outcomes. This role offers a unique opportunity to gain hands-on clinical experience, develop technical expertise, and build strong relationships with healthcare professionals. Working alongside experienced commercial and clinical teams, you will contribute to the successful adoption of innovative therapies while continuously expanding your professional skills and career opportunities within a dynamic healthcare environment.<br>This position is based in Riyadh and is responsible for supporting customers across the eastern province , if Saudi Arabia. <br>The Associate Technical Consultant will report to the Regional Technical Consulting Manager and will work closely with sales, marketing, and clinical stakeholders. Frequent travel within the assigned territory is required to provide case support, deliver product training, and ensure excellent customer service. The role involves regular interaction with physicians, operating rooms, and hospital staff, making it ideal for candidates who enjoy a field-based environment and are passionate about healthcare technology and patient care.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li><p>Provide technical and clinical support during procedures to ensure the safe and effective use of Medtronic products and therapies</p><br></li><li><p>Deliver product training and clinical education to physicians, nurses, technicians, and other healthcare professionals</p><br></li><li><p>Develop and maintain strong professional relationships with healthcare providers and hospital staff</p><br></li><li><p>Collaborate with sales, marketing, and clinical teams to support account development and therapy adoption</p><br></li><li><p>Monitor and manage consignment inventory within assigned hospitals to ensure product availability for procedures</p><br></li><li><p>Maintain accurate records of case support activities, customer interactions, and inventory using company systems </p><br></li><li><p>Ensure compliance with company policies, quality standards, and regulatory requirements</p><br></li><li><p>Provide clinical support during Percutaneous Coronary Intervention (PCI) procedures using Medtronic coronary technologies</p><br></li><li><p>Support physicians during Renal Denervation (RDN) procedures and assist with therapy adoption initiatives</p><br></li><li><p>Work closely with Catheterization Laboratory (Cath Lab) teams to support procedures and deliver clinical training</p><br></li><li><p>Medtronic Technologies: to improve outcomes in patients undergoing percutaneous coronary intervention.</p><br></li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li><p>Bachelor’s degree in Biomedical Engineering, Medical Technology, Nursing, Clinical Sciences, or a related healthcare field</p><br></li><li><p>2–3 years of experience in medical devices, clinical support, healthcare services, or a related industry</p><br></li><li><p>Strong communication and presentation skills with the ability to build effective relationships with healthcare professionals</p><br></li><li><p>Ability to learn and apply technical and clinical knowledge in a fast-paced clinical environment</p><br></li><li><p>Willingness to travel frequently within the assigned territory</p><br></li><li><p>Fluency in English and Arabic.</p><br></li></ul><p><br>Preferred qualifications include experience working in catheterization laboratories (Cath Lab), interventional cardiology, vascular, or other cardiovascular procedures, as well as familiarity with medical device technologies and clinical case support. Additional certifications or training related to biomedical engineering or clinical applications are considered an advantage. This is a field-based role requiring regular presence in hospitals and healthcare facilities across Riyadh and Qassim, with close collaboration with physicians, Cath Lab teams, and internal Medtronic stakeholders to support optimal patient outcomes.</p><br><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p></p><br><p><span><b>Recruitment Fraud Alert</b> </span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind: </span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. </span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. </span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. </span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>. </p><br><p></p><br><b>Benefits & Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br> </p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span >Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p> </p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul>
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >To provide strategic leadership and operational oversight of landscape maintenance operations, ensuring the delivery of high-quality, sustainable, and efficient landscape services across assigned projects and destinations.</span></li>
<li ><span >The role is responsible for operational planning, manpower and resource optimization, budget and cost control, landscape quality, plant health, irrigation performance, HSE compliance, client satisfaction, and contractor management, while leading Managers and Supervisors to achieve business objectives and required service standards.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<ul>
<li ><span >Provide overall leadership and direction for landscape maintenance operations across assigned projects and destinations.</span></li>
<li ><span >Develop and implement annual landscape maintenance plans, operational strategies, work programs, and resource requirements.</span></li>
<li ><span >Lead and manage Landscape Managers, Supervisors, technical teams, and field workforce, ensuring clear accountability and effective performance.</span></li>
<li ><span >Oversee all softscape, horticultural, irrigation, plant health, and landscape maintenance activities to ensure required quality and presentation standards are consistently achieved.</span></li>
<li ><span >Manage manpower planning, deployment, productivity, and resource utilization according to operational and business requirements.</span></li>
<li ><span >Conduct regular operational and site performance reviews and ensure timely closure of quality observations and corrective actions.</span></li>
<li ><span >Oversee irrigation performance, water efficiency, fertilization programs, pest and disease control, pruning, planting, and seasonal landscape activities.</span></li>
<li ><span >Establish and monitor KPIs related to landscape quality, productivity, plant health, work completion, manpower utilization, costs, and service performance.</span></li>
<li ><span >Manage operational budgets, forecasts, cost control, and expenditure while ensuring efficient utilization of resources.</span></li>
<li ><span >Oversee requirements related to purchase requisitions, POs, invoices, materials, equipment, machinery, and operational services in coordination with Procurement and Finance.</span></li>
<li ><span >Manage contractors, suppliers, and service providers to ensure performance meets contractual, quality, safety, and operational requirements.</span></li>
<li ><span >Ensure availability and effective utilization of plants, landscape materials, fertilizers, chemicals, machinery, vehicles, tools, and equipment.</span></li>
<li ><span >Maintain strong coordination with clients, project teams, Nursery, Irrigation, HSE, Procurement, Finance, Logistics, Facilities, and other stakeholders.</span></li>
<li ><span >Lead the resolution of operational issues, client observations, service deficiencies, and complaints, ensuring timely corrective and preventive actions.</span></li>
<li ><span >Ensure full compliance with HSE, environmental, quality, company policies, and approved operational procedures.</span></li>
<li ><span >Lead the mobilization and operational readiness of new landscape maintenance projects, including manpower, equipment, materials, logistics, and support requirements.</span></li>
<li ><span >Identify and implement opportunities to improve service quality, productivity, sustainability, water efficiency, operational efficiency, and cost optimization.</span></li>
<li ><span >Review operational reports and performance dashboards and provide management with regular updates, risks, recommendations, and improvement plans.</span></li>
<li ><span >Develop Managers and Supervisors through coaching, performance management, technical guidance, and succession planning.</span></li>
<li ><span >Ensure landscape maintenance operations consistently meet business objectives, client expectations, contractual requirements, and service standards.</span></li>
<li ><span >Review proposals, scopes of work, BOQs and commercial submissions and support procurement and contract negotiations.</span></li>
<li ><span >Monitor expenditure, identify cost optimization opportunities and ensure resources are utilized efficiently without compromising service quality.</span></li>
</ul>
<p> </p>
<p><span ><em>Stakeholder Management & Continuous Improvement</em></span></p>
<ul>
<li ><span >Act as the senior landscape focal point for internal departments, clients, operators, consultants, contractors and relevant authorities.</span></li>
</ul>
<ul>
<li ><span >Drive continuous improvement, innovation and adoption of best practices, technology and sustainable landscape solutions.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience: </strong></span></p>
<ul>
<li ><span >Bachelor’s degree in Landscape Architecture, Agriculture, Horticulture, Landscape Management, Plant Production, or a related discipline, with a minimum of 12-15 years of progressive experience in landscape maintenance or horticultural operations, including at least 5 years in a managerial or senior leadership position. Strong experience in large-scale landscape maintenance, luxury hospitality, resorts, facilities management, or major development projects is preferred.</span></li>
<li ><span >The role requires strong knowledge of horticulture, softscape maintenance, irrigation, plant health, operational planning, manpower management, budgeting, contract and vendor management, HSE, quality management, and client relationship management, together with strong leadership, commercial awareness, decision-making, reporting, and stakeholder-management capabilities.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Skills:</strong></span></p>
<ul>
<li ><span >Strategic and operational leadership</span></li>
<li ><span >Strong people management and coaching</span></li>
<li ><span >Commercial and financial awareness</span></li>
<li ><span >Contract and vendor management</span></li>
<li ><span >Planning, prioritization and resource optimization</span></li>
<li ><span >Strong decision-making and problem-solving</span></li>
<li ><span >Client and stakeholder management</span></li>
<li ><span >Negotiation and influencing skills</span></li>
<li ><span >Data-driven performance management</span></li>
<li ><span >Excellent presentation and communication</span></li>
<li ><span >High attention to quality, safety and detail</span></li>
<li ><span >Proactive and results focused</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Context:</strong></span></p>
<ul>
<li ><span >Works across all relevant departments including Facilities Management, Community Management, Projects, Asset Management, Procurement, Finance, Legal, HSE, HR, IT and other business functions to ensure integrated delivery of landscape services</span></li>
</ul>
</span>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Botanica </strong>is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p><span ><strong> </strong></span></p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul type="disc">
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >Act as the Operational General Manager's single point of control for planning, performance and transformation. The role owns the integrated business plan and operational planning cycle, the KPI scorecard and business unit performance reviews, cost and variance control (with Finance), the risk register, and the portfolio of strategic initiatives that grow Botanica's revenue streams and capabilities.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<p> </p>
<p><span ><em>Business Planning</em></span></p>
<ul>
<li ><span >Coordinate the annual business plan and budget calendar with Finance and all departments; consolidate one integrated plan with figures, not assertions.</span></li>
<li ><span >Maintain the financial and operational planning assumptions register and its version history.</span></li>
</ul>
<p> </p>
<p><span ><em>Strategy Execution & Initiative Portfolio</em></span></p>
<ul>
<li ><span >Run the portfolio of strategic initiatives (new revenue streams, capacity expansion, new client segments, digital and process improvement) with clear governance, schedules and stage gates.</span></li>
<li ><span >Prepare and challenge business cases with Finance; track benefits after implementation.</span></li>
<li ><span >Maintain decision and action logs for the leadership team and escalate slippage early.</span></li>
</ul>
<p> </p>
<p><span ><em>Business Unit Performance</em></span></p>
<ul>
<li ><span >Run monthly business unit reviews covering revenue, margin, cost, productivity and service KPIs for each revenue stream.</span></li>
<li ><span >Highlight under-performing streams or contracts and drive agreed recovery actions.</span></li>
</ul>
<p> </p>
<p><span ><em>Operational Planning & S&OP</em></span></p>
<ul>
<li ><span >Run the monthly sales and operations planning (S&OP) cycle: demand (Commercial), supply and capacity (Production), cost and cash (Finance).</span></li>
<li ><span >Lead capacity, manpower and logistics/dispatch planning so that resources match commitments.</span></li>
</ul>
<p> </p>
<p><span ><em>Performance Management</em></span></p>
<ul>
<li ><span >Design the KPI framework and cascade it from Botanica level to departments and sections.</span></li>
<li ><span >Produce monthly performance packs and dashboards; facilitate monthly performance reviews chaired by the Operational General Manager.</span></li>
<li ><span >Own the productivity measurement methodology so that figures are consistent and auditable.</span></li>
</ul>
<p> </p>
<p><span ><em>Cost Control & Variance</em></span></p>
<ul>
<li ><span >With Finance, track actual vs. plan by cost center and by contract; analyses variances to root cause and track corrective actions.</span></li>
<li ><span >Maintain cost-to-complete and contract profitability forecasts for major contracts and initiatives.</span></li>
</ul>
<p> </p>
<p><span ><em>Risk, Governance & Reporting</em></span></p>
<ul>
<li ><span >Maintain the Botanica risk register and RAID log (risks, assumptions, issues, dependencies) with named owners and mitigations.</span></li>
<li ><span >Prepare board papers and GCEO presentation packs; ensure every figure ties back to a confirmed data source.</span></li>
<li ><span >Manage the initiative and capex portfolio: business cases, stage gates and post-implementation reviews.</span></li>
</ul>
<p> </p>
<p><span ><em>Leadership</em></span></p>
<ul>
<li ><span >Lead the Planning & Performance and Control sections (9 FTE per OD Finalized); build planning, data and project-control capability.</span></li>
<li ><span >Deliver the fixed responsibilities of a Department Head (Section 11.1).</span></li>
</ul>
<p> </p>
<p><span ><em>Policies, Systems, Processes & Standards</em></span></p>
<ul>
<li ><span >Follow and enforce all relevant Botanica and RSG Group policies, delegation of authority (DoA), processes, standard operating procedures and instructions so that work is carried out in a controlled, auditable and consistent manner.</span></li>
</ul>
<p> </p>
<p><span ><em>Safety, Quality & Environment</em></span></p>
<ul>
<li ><span >Apply and champion the safety, quality and environmental management system (ISO 9001, ISO 14001, ISO 45001) and the compliance management system (ISO 37301) to ensure employee safety, legislative compliance, high-quality products and services, and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><em>Continuous Improvement</em></span></p>
<ul>
<li ><span >Identify and lead opportunities to improve the department's systems, processes and practices against international best practice, with a focus on cost reduction, productivity improvement and client value.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p> </p>
<p><span ><strong>Qualification and Experience:</strong></span></p>
<ul>
<li ><span >Bachelor's degree in Engineering, Business, Supply Chain or Finance; PMP, PgMP or MSP certification preferred.</span></li>
<li ><span >Minimum 10 years in planning, project controls or PMO roles, of which at least 5 years leading a PMO.</span></li>
<li ><span >Proven experience in business planning, performance management and transformation programmes in multi-business-unit organizations.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills</strong>:</span></p>
<ul>
<li ><span >Programme governance, scheduling (Primavera P6 / MS Project) and stage-gate management.</span></li>
<li ><span >Financial modelling, variance analysis and KPI design.</span></li>
<li ><span >Data visualization and reporting (Excel, Power BI or equivalent).</span></li>
<li ><span >Executive reporting and facilitation; fluent English, Arabic preferred.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Context:</strong></span></p>
<ul>
<li ><span >The role sits at the centre of a business with several revenue streams and business units that share people, land, water and equipment.</span></li>
<li ><span >The main challenge is keeping one version of the truth: plans, financial models and presentations must reconcile to confirmed data (manpower cost, store inventory, contracts register, landscape summary and approved board submissions).</span></li>
<li ><span >Where sources conflict, the role must surface the conflict rather than smooth it over.</span></li>
</ul>
<p> </p>
<p><span ><strong>Functional (Technical) Competencies:</strong></span></p>
<ul>
<li ><span >Integrated Performance Governance - Expert</span></li>
<li ><span >Operational Planning & Forecasting - Expert</span></li>
<li ><span >Programme & Change Management - Expert</span></li>
<li ><span >Performance Monitoring & Data Analysis - Advanced</span></li>
<li ><span >Risk Management & Control Mechanisms - Advanced</span></li>
<li ><span >Resource Allocation & Capacity Planning - Advanced</span></li>
<li ><span >Reporting & Dashboard Development - Advanced</span></li>
<li ><span >Process Optimization & Continuous Improvement - Advanced</span></li>
<li ><span >Logistics & Dispatch Planning - Intermediate</span></li>
</ul>
</span>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Botanica </strong>is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p><span ><strong> </strong></span></p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul type="disc">
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >Lead all enabling functions of Botanica Red Sea Finance & Accounting, Human Resources & Government Relations, Procurement, Administration, and HSSE & Compliance, plus coordination of IT and systems with RSG Group so that all business units operate efficiently and in full compliance. The role is accountable for accurate financial reporting by business unit, a controlled cost base, accurate payroll, compliant hiring and retention of a large in-house workforce, and reliable procurement.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<p> </p>
<p><span ><em>Finance & Accounting</em></span></p>
<ul>
<li ><span >Own financial records, month-end close, management accounts and contract-level P&L in line with accounting standards and RSG Group Finance.</span></li>
<li ><span >Run billing, receivables, payables, cash flow forecasting and banking; ensure VAT and e-invoicing compliance (ZATCA).</span></li>
<li ><span >Produce P&L by business unit and revenue stream; support the PMO on budgeting, cost control and financial modelling.</span></li>
<li ><span >Coordinate internal and external audits and close findings on time.</span></li>
</ul>
<p> </p>
<p><span ><em>Human Resources & Government Relations</em></span></p>
<ul>
<li ><span >Lead workforce planning and recruitment for all business units, including the in-house landscape maintenance workforce.</span></li>
<li ><span >Run reward, retention and engagement programmes, with focus on critical and hard-to-fill roles.</span></li>
<li ><span >Run payroll, GOSI, Qiwa and Muqeem processes, work permits and residency renewals, and Saudization (Nitaqat) compliance.</span></li>
<li ><span >Manage accommodation and welfare standards, training and competency records, and HR policies in coordination with Group HR (SuccessFactors).</span></li>
</ul>
<p> </p>
<p><span ><em>Procurement & Supplier Management</em></span></p>
<ul>
<li ><span >Through the Senior Manager – Procurement, set the sourcing strategy and run the procurement lifecycle: needs assessment, RFQs, evaluation, purchase orders, supplier performance.</span></li>
<li ><span >Manage supplier contracts for plants, imports, inputs, equipment and services in line with procurement policy.</span></li>
<li ><span >Manage specialist service suppliers under procurement policy; core landscape maintenance is delivered in-house.</span></li>
<li ><span >Support stores control, inventory valuation and asset records with Production and Finance.</span></li>
</ul>
<p> </p>
<p><span ><em>Administration & Document Control</em></span></p>
<ul>
<li ><span >Manage office services, document control, records retention and internal communication systems.</span></li>
<li ><span >Maintain policies, procedures and the Delegation of Authority register.</span></li>
</ul>
<p> </p>
<p><span ><em>IT, Systems & Data</em></span></p>
<ul>
<li ><span >Coordinate ERP, HRIS, inventory and fleet systems with RSG Group IT; ensure staff, contracts and assets are recorded accurately and kept up to date.</span></li>
<li ><span >Ensure data integrity and access controls for financial and personnel data.</span></li>
</ul>
<p> </p>
<p><span ><em>Leadership & Governance</em></span></p>
<ul>
<li ><span >Lead the Shared Services department (17 FTE per OD Finalized), sized to support the full nursery and landscape maintenance workforce.</span></li>
<li ><span >Deliver the fixed responsibilities of a Department Head (Section 11.1).</span></li>
</ul>
<p> </p>
<p><span ><em>Policies, Systems, Processes & Standards</em></span></p>
<ul>
<li ><span >Follow and enforce all relevant Botanica and RSG Group policies, delegation of authority (DoA), processes, standard operating procedures and instructions so that work is carried out in a controlled, auditable and consistent manner.</span></li>
</ul>
<p> </p>
<p><span ><em>Safety, Quality & Environment</em></span></p>
<ul>
<li ><span >Apply and champion the safety, quality and environmental management system (ISO 9001, ISO 14001, ISO 45001) and the compliance management system (ISO 37301) to ensure employee safety, legislative compliance, high-quality products and services, and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><em>Continuous Improvement</em></span></p>
<ul>
<li ><span >Identify and lead opportunities to improve the department's systems, processes and practices against international best practice, with a focus on cost reduction, productivity improvement and client value.</span></li>
</ul>
<p> </p>
<p> </p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p> </p>
<p><span ><strong>Qualification and Experience:</strong></span></p>
<ul>
<li ><span >Bachelor's degree in Accounting, Finance or Business Administration; SOCPA, CMA, CPA or MBA preferred.</span></li>
<li ><span >Minimum 15 years of experience, of which at least 7 years leading finance, HR or shared services functions in KSA.</span></li>
<li ><span >Experience supporting a multi-business-unit organization with a large field workforce of several hundred employees.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills</strong>:</span></p>
<ul>
<li ><span >Financial control, budgeting, management reporting and audit.</span></li>
<li ><span >Saudi labour law, GOSI, Nitaqat and government relations processes.</span></li>
<li ><span >Procurement governance and supplier contract management.</span></li>
<li ><span >Integrated management systems (ISO) and compliance; fluent Arabic and English.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Context:</strong></span></p>
<ul>
<li ><span >Shared Services supports a business with several revenue streams and a large in-house field workforce. High volumes of hiring, payroll, residency and permit processes, accommodation and procurement must run without error, because mistakes directly affect people's pay and legal status.</span></li>
<li ><span >The role must also give leadership a true cost picture by business unit, so that pricing and investment decisions rest on real numbers.</span></li>
</ul>
<p> </p>
<p><span ><strong>Functional (Technical) Competencies:</strong></span></p>
<ul>
<li ><span >Financial Accounting & Reporting - Expert</span></li>
<li ><span >Budgeting, Cost Control & Audit Preparation - Expert</span></li>
<li ><span >HR & Government Relations Operations - Advanced</span></li>
<li ><span >HR Policy Implementation & Compliance - Advanced</span></li>
<li ><span >Procurement Planning & Supplier Management - Advanced</span></li>
<li ><span >Financial Modeling - Advanced</span></li>
<li ><span >HSSE Compliance & Risk Mitigation - Advanced</span></li>
<li ><span >Administrative Systems & Documentation Control - Advanced</span></li>
</ul>
<p> </p>
</span>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Botanica </strong>is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p><span ><strong> </strong></span></p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul type="disc">
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p> </p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >Lead plant production at Botanica Red Sea: growing and supplying plant material from the 180-hectare nursery (annual production capacity of 8 million plants, including propagation, greenhouses and shade houses, flowers, indoor plants, the seed bank and the native species programme, and lead R&D and biosecurity.</span></li>
<li ><span >The role is accountable for plant quality, availability, biosecurity, safety and production cost, and for supplying what Commercial sells at the cost assumed in its pricing, for internal RSG clients and external developments.</span></li>
</ul>
<p> </p>
<p><span ><strong>Production Planning & Output </strong></span></p>
<ul>
<li ><span >Translate the approved demand plan into production, import and growing plans (propagation, growing cycles, mother stock, imports) with the PMO.</span></li>
<li ><span >Achieve production volumes, plant readiness dates, germination and survival targets; manage the live plant inventory with accurate stock records.</span></li>
<li ><span >Review plant Bills of Quantities (BOQs) for all RSG and external projects; confirm availability, substitutions and lead times before Commercial commits.</span></li>
<li ><span >Agree weekly readiness and dispatch schedules with the Director – Nursery Operations.</span></li>
</ul>
<p> </p>
<p><span ><em>Nursery Production </em></span></p>
<ul>
<li ><span >Lead plant propagation (seed, cuttings, grafting, layering, division), greenhouses and shade houses, flower and food production, indoor plants and the seed bank.</span></li>
<li ><span >Grow the native plant programme and the share of native production.</span></li>
<li ><span >Apply crop management practices (scheduling, fertilization, IPM) to maximize quality and minimize losses.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><em>R&D, Plant Health & Biosecurity </em></span></p>
<ul>
<li ><span >Own the Biosecurity Protocol: inspection of incoming and imported material, phytosanitary documentation, quarantine, hygiene and traceability.</span></li>
<li ><span >Lead the integrated pest and disease management (IPM) programme and the R&D roadmap (propagation techniques, substrates, irrigation, climate-resilient species).</span></li>
<li ><span >Ensure compliance with MEWA requirements and the use of approved species only.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><em>Cost, Productivity & Resources </em></span></p>
<ul>
<li ><span >Own the direct cost budget for nursery production and R&D; control labour, materials, water, fuel, equipment and wastage.</span></li>
<li ><span >Plan manpower, equipment and materials with the PMO; report utilization and productivity weekly.</span></li>
<li ><span >Name cost and delivery risks early; propose corrective actions rather than absorbing overruns silently.</span></li>
</ul>
<p> </p>
<p><span ><em>People, HSSE & Leadership </em></span></p>
<ul>
<li ><span >Lead managers, supervisors, horticulturists and operatives across nursery production and R&D; drive competency, training and supervision standards.</span></li>
<li ><span >Ensure zero-harm field operations: permits, method statements, toolbox talks, PPE and incident reporting with HSSE.</span></li>
<li ><span >Deliver the fixed responsibilities of a Department Head (Section 11.1).</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><em>Policies, Systems, Processes & Standards </em></span></p>
<ul>
<li ><span >Follow and enforce all relevant Botanica and RSG Group policies, delegation of authority (DoA), processes, standard operating procedures and instructions so that work is carried out in a controlled, auditable and consistent manner.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><em>Safety, Quality & Environment </em></span></p>
<ul>
<li ><span >Apply and champion the safety, quality and environmental management system (ISO 9001, ISO 14001, ISO 45001) and the compliance management system (ISO 37301) to ensure employee safety, legislative compliance, high-quality products and services, and a responsible environmental attitude.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><em>Continuous Improvement </em></span></p>
<ul>
<li ><span >Identify and lead opportunities to improve the department's systems, processes and practices against international best practice, with a focus on cost reduction, productivity improvement and client value.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience:</strong></span></p>
<ul>
<li ><span >Bachelor's degree in Horticulture, Agriculture, Landscape Architecture or Agricultural Engineering; Master's degree preferred.</span></li>
<li ><span >Minimum 15 years in large-scale nursery or horticultural production, of which at least 7 years leading production operations with a workforce of 100+.</span></li>
<li ><span >Proven experience in arid-climate horticulture, native species, biosecurity and irrigation management, preferably in KSA or the GCC.</span></li>
<li ><span >Experience supplying plant material to large-scale landscape developments, including imported and specimen stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills: </strong></span></p>
<ul>
<li ><span >Production planning, inventory control and capacity management for live product.</span></li>
<li ><span >Labour productivity measurement, cost control and operational KPI management.</span></li>
<li ><span >IPM, biosecurity and phytosanitary compliance.</span></li>
<li ><span >HSSE leadership in field operations; fluent English, Arabic preferred.</span></li>
</ul>
<p> </p>
<p><span ><strong>Job Context:</strong></span></p>
<ul>
<li ><span >The role runs plant production for both internal RSG clients and external developments, where long growing cycles mean today's decisions set availability one to three years ahead.</span></li>
<li ><span >It depends on Nursery Operations for water, soil, logistics and equipment, so the two directors must plan jointly. Main risks are plant losses from pests, disease and heat, biosecurity incursions through imported stock, and demand forecasts that change after growing has started.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Functional (Technical) Competencies: </strong></span></p>
<ul>
<li ><span >Plant Propagation Techniques - Expert</span></li>
<li ><span >Nursery Crop Management & Cultural Practices - Expert</span></li>
<li ><span >Research & Development in Sustainable Production - Advanced</span></li>
<li ><span >Integrated Pest & Disease Management - Advanced</span></li>
<li ><span >Biosecurity & Phytosanitary Management - Advanced</span></li>
<li ><span >Health, Safety & Environmental Compliance - Advanced</span></li>
</ul>
</span>
<strong>Description<br><br></strong>About Amazon:<br><br>At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. Today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.<br><br>Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. Our Fulfillment Centers are at the heart of Amazon’s world-class and rapidly growing network. They’re where we manage our customers’ orders using industry-leading workflows. This is how we delight our customers!<br><br>With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.<br><br><strong>About The Role<br><br></strong>"Due to government regulations, this position is open only to Saudi nationals."<br><br>The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach to execute the day to day actions ensuring daily and weekly compliance is met and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.<br><br>Furthermore, the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. Execution skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.<br><br><strong>The Learning Area Manager Will<br><br></strong>Actively manage a team of Learning Associates including their deployment, development and productivity. Ensure that the work of the team and individuals is continually aligned to meet internal customer’s needs. Act as a proactive and productive liaison/partner with the corporate department consistently seeking to make a positive impact on key business safety, quality, productivity, and customer experience metrics.<br><br>Below is not a conclusive list of tasks and is not intended to cover a comprehensive listing of duties or responsibilities. Duties, responsibilities and activities may change, and sometime new ones may be assigned depending on role requirement and business needs.<br><br><strong>Responsibilities<br><br></strong>Employee Development:<br><br><ul><li> Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).</li><li> Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).</li><li> Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.</li><li> Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.</li><li> Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.</li><li> React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.</li><li> Ensure and drive best practices standardization across all departments and sites.</li><li> Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.<br><br></li></ul><strong>Execution & Analysis<br><br></strong><ul><li> Ensure that training is tracked and recorded, including progress and skill sets.</li><li> As needed, manage grant proposals including implementation, tracking and relationship management.</li><li> Create, manage and update training content and associate compliance audits.</li><li> Administer methods for gathering and tracking training metrics.</li><li> Analyze and understand data to suggest improvements for training and operations.</li><li> Track and communicate Learning Department goals, assignments and progress locally and at a network level.</li><li> Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.</li><li> Owner of PIT Training Program and maintains proper documentation related to PIT certification.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> A completed Bachelor’s Degree</li><li> Experience delivering training/information to peers, hourly associates, and management.</li><li> Experience working with hourly employees, as well as exempt personnel</li><li> Experience coaching and delivering messages related to performance.</li><li> Experience developing and implementing goals and strategies based on broader organization goals.</li><li> Experience interpreting data analytics</li><li> Proficiency in computer usage, email, MS Office Suite</li><li> Fluency in additional languages and knowledge of the employment framework within the region are desirable.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.</li><li> Ability to prioritize, manage and complete projects with tight deadlines.</li><li> Desire to thrive in a dynamic, growing environment.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> 2+ years of employee and performance management experience</li><li> Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li> Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li> Speak, write, and read fluently in English</li><li> Experience in MS Office, with an emphasis on Excel<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> 1+ years of performance metrics, process improvement or lean techniques experience<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Afaq - Warehouse Branch<br><br>Job ID: A3182605
<p>About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you’ll have the opportunity to create impact at scale tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters to you, to your community, and to the world. Progress starts with you. Job Description Overview: Senior Account Executive Manager Merchant Retail, Riyadh Big ideas and bigger ambitions? Fascinated by the future and captivated by technology? You belong here. We re rounding up the brightest minds to innovate with us across the technology landscape. We need fresh thinking, daring suggestions and raw creativity. We re in the business of shaping the future everybody s future. Our customers and our employees alike. We are Visa. Think you know us? We don t deal in money, numbers or figures. We build the ground-breaking technologies and bold solutions that keep our world ticking over, connecting us all, every single day. It’s our people that keep things running smoothly at Visa. That’s why we invest in each and every one of our staff individually. We want them to grow with us, stick with us and help us reach even dizzier, and more extraordinary new heights. We’re targeting dynamic thinkers who can get going quickly with our latest exciting job opportunities. What’s it all about: Our mission is to develop Merchant Partnerships across the retail segment in CEMEA. The team engages across multiple functions within the Visa organization to bring the very best of Visa s expertise and assets to our clients - earning well-qualified wins to drive revenue growth while building trust and growing engagement and satisfaction among teammates, partners, and clients. This role will act as the regional subject matter authority, driving differentiated value for Visa s top retail merchants by combining data driven insights, product expertise, commercialization strategy, and best practice replication across markets. The role will partner closely with local market teams, global product, consulting & analytics, and cross border solutions to accelerate growth, wallet share, and innovation in the retail ecosystem. We are looking for a sales and business development expert in a B2B environment with relevant experience in credit cards issuing business. You will be responsible for managing the assigned client relationships, developing new businesses and program implementations. You will also be responsible for supporting growth of retail merchants in the CEMEA region for Visa. This role requires leadership, vision, and creativity to develop the overall strategy, drive the expansion of Visa products and solutions, and lead the overall commercialization of Visa’s business development objectives. In turn deliver the best of Visa solutions to our clients and help them meeting their business objectives. This role will be part of the merchant organization in Visa which sits under the broader Merchant, Global Client, Tech partners and Acquiring team. This role will collaborate with teams from functions across Visa such as solutions, consulting & analytics, finance, merchant sales, issuer relationship, customer support, and marketing. Externally, this role will collaborate with key client executives. So what do we expect of you, day to day: Act as the retail SME on industry trends, payment flows and retail economics. Develop and execute customized account strategy, objectives and plans to increase revenue and market share for select strategic partner accounts in CEMEA Executive level pitches and workshops RFP responses and negotiation strategy Business casing and monetization models Lead selected strategic regional or global retail merchant engagements directly. Identify, document, and replicate winning use cases across markets and retail vertical. Enable markets to move faster by providing templates, frameworks, benchmarks, and case studies. Build forums and communities of practice across retail specialists. Lead the account and relationship management and sales plan for these accounts, ensuring that the client’s business objectives are met Support the development, negotiation and signing of proposals by working with various internal stakeholders and relationships with strategic partner executives Own and manage portfolio of Merchant Partnerships within the retail vertical. Identify new and ongoing requirements, introduce new products or services, and grow the business. Conduct financial and business analysis of strategic opportunities for Visa capabilities that increase revenue for both parties through a deep understanding of the partners business and evolving industry context, including payment strategy and solutions Serve as internal and external thought leader responsible for communicating Visa's and merchant partnership vision, strategy and perspective within a rapidly evolving industry Partner with peers in other functional areas - e.g., marketing, analytics, risk, innovation and across regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources Continuously review CEMEA landscape, identifying and developing partnerships, venture or acquisition opportunities that will position Visa as the market Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Relevant Bachelors degree, MBA preferred Proven ability in B2B sales, negotiating business agreements and driving commercial results in retail industry. Extensive experience in payment products - credit cards, pre-paid, etc. Portfolio P&L expertise, with analytics orientation. Demonstrated experience in building and leveraging strong relationships at multiple levels including C level executives of the clients. Ability to work independently and in collaboration within a complex, cross functional and matrix environment. Excellent written and oral communication and presentation skills. Proficient in Microsoft Word, Excel, and PowerPoint, AI tools and agents.</p>
The Plant Propagator is responsible for the propagation, establishment, and management of plant material required to support the Botanic Gardens' living collections, displays, conservation programmes, and horticulture operations. The role applies a range of propagation methods, including seeds, cuttings, grafting, division, and other vegetative techniques, to produce healthy and genetically appropriate plant stock. The Plant Propagator will manage nursery areas and propagation stock, develop and refine propagation protocols for rare, endangered, and difficult-to-propagate species, and monitor plants through the different stages of establishment. The role will maintain detailed propagation records and evaluate success rates to continuously improve propagation techniques and support the long-term sustainability and conservation value of the Botanic Gardens' plant collections. The work location would be in Thuwwal, Saudi Arabia.<br>Scope of Work Propagate plants using a range of techniques, including seeds, cuttings, grafting, budding, layering, division, and other appropriate vegetative propagation methods. Select appropriate propagation techniques according to species characteristics, seasonal requirements, plant condition, and collection objectives. Collect, prepare, process, and appropriately store seeds and vegetative propagation material. Assess the quality and viability of propagation material prior to use. Prepare appropriate propagation media and containers according to species-specific requirements. Apply appropriate seed treatments, including scarification, stratification, soaking, or other pre-germination treatments where required. Prepare and treat cuttings and other vegetative material to promote successful rooting and establishment. Undertake grafting, budding, division, and other specialist propagation activities where appropriate. Monitor germination, rooting, establishment, growth, and overall plant health throughout the propagation process. Propagate plants using a range of techniques, including seeds, cuttings, grafting, budding, layering, division, and other appropriate vegetative propagation methods. Select appropriate propagation techniques according to species characteristics, seasonal requirements, plant condition, and collection objectives. Collect, prepare, process, and appropriately store seeds and vegetative propagation material. Assess the quality and viability of propagation material prior to use. Prepare appropriate propagation media and containers according to species-specific requirements. Apply appropriate seed treatments, including scarification, stratification, soaking, or other pre-germination treatments where required. Prepare and treat cuttings and other vegetative material to promote successful rooting and establishment. Undertake grafting, budding, division, and other specialist propagation activities where appropriate. Monitor germination, rooting, establishment, growth, and overall plant health throughout the propagation process. Identify and address propagation problems, including poor germination, rooting failure, disease, pest infestation, nutrient deficiencies, and environmental stress. Manage and maintain nursery and propagation areas, ensuring appropriate growing conditions, hygiene, organisation, and plant-care standards. Manage nursery plant stock to meet the requirements of garden collections, seasonal displays, replacement planting, conservation programmes, and other horticulture activities. Monitor and manage irrigation, humidity, shade, temperature, growing media, fertilisation, and plant nutrition within propagation and nursery areas. Coordinate the movement of successfully propagated plants from propagation areas into nursery, greenhouse, indoor, or outdoor garden environments. Support appropriate hardening and acclimatisation of young plants prior to establishment within garden collections. Develop, test, document, and refine species-specific propagation protocols, particularly for rare, endangered, sensitive, and difficult-to-propagate plant species. Conduct propagation trials to identify methods that improve germination, rooting, survival, and establishment rates. Collaborate with curators, botanists, horticulturists, conservation specialists, and other technical staff to identify propagation priorities. Support ex situ conservation and collection-development programmes through propagation of priority plant species. Ensure propagation activities maintain appropriate provenance and collection information for conservation and scientifically important material. Maintain detailed records of propagation activities, methods, source material, dates, treatments, environmental conditions, quantities, germination rates, rooting rates, losses, and overall success rates. Maintain accurate nursery stock inventories and update relevant plant collection or propagation databases. Analyse propagation outcomes and use results to improve future propagation protocols and practices. Implement appropriate nursery hygiene, sanitation, plant-health, and biosecurity procedures. Support Integrated Pest Management (IPM) within nursery and propagation areas. Maintain propagation tools, equipment, facilities, and work areas in a clean, safe, and operational condition. Ensure propagation activities comply with applicable health and safety, environment, biosecurity, and horticulture operating procedures. <br><br>Requirements<br><br>Bachelor's degree in Horticulture, Botany, Plant Sciences, Plant Biology, or a related discipline. Specialist training or certification in plant propagation, nursery management, seed technology, grafting, or related horticulture disciplines is advantageous. Additional training in rare plant propagation, seed conservation, nursery biosecurity, or plant conservation is advantageous. Minimum 5+ years of relevant professional experience in plant propagation and nursery horticulture. Demonstrated experience propagating plants using multiple methods, including seeds and cuttings. Practical experience with grafting, budding, layering, division, and other vegetative propagation techniques is highly desirable. Experience selecting, collecting, preparing, and handling seed and vegetative propagation material. Demonstrated experience with seed germination, dormancy-breaking treatments, and seedling establishment. Practical experience preparing and rooting cuttings using appropriate growing media, environmental conditions, and rooting treatments. Experience managing nursery areas and plant stock for botanic, horticulture, landscape, conservation, or comparable plant collections. Experience monitoring and managing irrigation, humidity, temperature, shade, growing media, and plant nutrition within nursery and propagation environments. Experience monitoring plant health and addressing pests, diseases, nutrient deficiencies, and environmental stresses during propagation. Demonstrated experience developing, testing, or refining plant propagation protocols. Experience propagating rare, endangered, sensitive, or difficult-to-propagate species is preferred. Experience supporting ex situ conservation, botanical collection development, or conservation propagation programmes is advantageous. Experience with the hardening, acclimatisation, and establishment of propagated plants into nursery, greenhouse, or garden environments. Demonstrated experience maintaining detailed propagation records and monitoring germination, rooting, survival, and success rates. Experience maintaining nursery stock inventories and plant provenance or accession information. Experience implementing nursery hygiene, sanitation, biosecurity, and Integrated Pest Management practices. Experience collaborating with horticulturists, botanists, curators, researchers, and conservation specialists on propagation programmes. Previous experience within a botanic garden, nursery, arboretum, conservation facility, research institution, seed facility, or comparable horticulture environment is preferred.
Additional Information<br><br>Job Number 26118062<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Rooms Team<br><br> Champions the brand’s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence.<br><br>Managing Profitability<br><br> Analyzes service issues and identifies trends. Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews and audits expenses.<br><br>Managing Revenue Goals<br><br> Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br><br>Ensuring and Providing Exceptional Customer Service<br><br> Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room duties. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26118062<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Leading Rooms Team<br><br> Champions the brand’s service vision for product and service delivery. Communicates a clear and consistent message regarding departmental goals to produce desired results. Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. Monitors and promotes room rates, specials, and promotions at the residence.<br><br>Managing Profitability<br><br> Analyzes service issues and identifies trends. Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution. Reviews and audits expenses.<br><br>Managing Revenue Goals<br><br> Monitors Rooms operations sales performance against budget. Reviews reports and financial statements to determine Rooms operations performance against budget. Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br><br>Ensuring and Providing Exceptional Customer Service<br><br> Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. Delivers excellent customer service throughout the customer experience and encourages the same from other employees. Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. Coordinates and communicates event details both verbally and in writing to the customer and property operations. Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. Responds to and handles guest problems and complaints. Uses personal judgment and expertise to enhance the customer experience. Stays available to solve problems and/or suggest alternatives to previous arrangements. Interacts with guests to obtain feedback on product quality and service levels. Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensures that employees understand expectations and parameters for Room duties. Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees. Ensures employees are treated fairly and equitably. Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings). Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كن في المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك ، وانتمي إلى فريق عالمي مذهل ، لتصبح أفضل نسخة منك.
About The Role<br><br>We are seeking a Senior Associate to manage end‑to‑end post‑trade custody operations for the Saudi Arabia (KSA) market, covering securities settlement, cash & FX operational support, corporate actions and income, reconciliations, and onboarding/account setup – Sunday to Thursday. This role requires strong familiarity with local market practices and a solid understanding of the KSA post‑trade ecosystem: trading on Saudi Exchange, clearing via Muqassa (CCP), and depository/settlement via Edaa, with settlement cash movements supported through SAMA.<br><br>Why this role is important to us<br><br>State Street is one of the world’s largest global custodians, with over USD 51.7 trillion in AUC/A, and is executing a growth strategy that includes expanding direct market presence.<br><br>As part of this strategy, the Kingdom of Saudi Arabia (KSA) is a priority market, supported by Vision 2030 reforms, increasing foreign participation, and strong institutional demand.<br><br>This Role Is Critical To<br><br>Enabling scalable market entry and growth by delivering strong, controlled post‑trade operations aligned to local market infrastructure and rules. Ensuring a high-quality client experience through timely settlement, strong exception management, and robust controls as KSA market activity expands. Supporting the firm’s ability to deepen relationships with key institutional clients as the market evolves.<br><br><br>Key Responsibilities (KSA-specific)<br><br> Clearing & settlement operations (Cash Market – Equities / ETFs / Sukuk & Bonds as applicable) Manage settlement processing for Saudi Exchange transactions settling at Edaa, ensuring accurate, timely completion across relevant cycles (e.g., T+2 for normal exchange trades; negotiated deals T+0–T+5; buy‑ins T+0, as applicable). Reconcile and validate trade/settlement obligations by aligning client instructions and broker confirmations with clearing outcomes (Muqassa) and settlement processing (Edaa); investigate and resolve exceptions promptly. Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows noting that fails management procedures are defined and conducted by Muqassa, with Edaa rollover/cancellation and market-claim handling where applicable. Manage lifecycle of settlement instructions (including amendments/cancellations/partial settlement where permitted) in line with Edaa procedures and local cut‑offs. Cash settlement & funding (SAMA) Ensure funding readiness for DvP settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts. Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut‑offs. FX operations (operational support) Process FX-related operational activities supporting settlement and client cash requirements (settlement-linked and standalone requests per operating model), validating confirmations and ensuring correct value dating and SSI usage. Corporate actions, dividends & income Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal market data/static data teams as required. Client onboarding & investor identification Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor Identification Number / Investor ID). Support QFI onboarding requirements within the local custody/account operating model to ensure settlement readiness. Messaging, controls & stakeholder management Use SWIFT ISO 15022 (MT) and exposure to ISO 20022 (MX) standards for settlement/reconciliation/corporate actions messaging with clients/custodians and market counterparts, supporting high STP and clean exception handling. Execute daily controls and checklists on time; ensure adherence to local cut‑offs and internal policies; escalate high‑risk/time‑sensitive issues with clear impact articulation. Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.<br><br><br>Experience & Preferred Qualifications<br><br>Bachelor’s degree (or above) in Finance, Accounting, or related field.3–5 years’ experience in custody/post‑trade operations (KSA market experience strongly preferred). Strong understanding of KSA post‑trade flow across Muqassa (clearing/CCP) and Edaa (CSD/settlement), and the implications of T+2 and DvP cash settlement via SAMA. Strong analytical/problem-solving skills, attention to detail, ability to work under strict cut-offs, and strong stakeholder management.<br><br><br>About State Street<br><br>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.<br><br>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.<br><br>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.<br><br>Discover more information on jobs at StateStreet.com/careers<br><br>Read our CEO Statement<br><br>Job ID: R-785323