Insurance Coordinator Jobs in Saudi
8816 Jobs Found
Six Flags Qiddiya City and Aquarabia
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Supervisor Entertainment & Events – Props is responsible for the hands-on maintenance, repair, and operational readiness of all show props, show vehicles, and associated technical elements across Six Flags Qiddiya City and Aquarabia.<br> This role is a practical, workshop-led position requiring a highly skilled all-rounder who can diagnose, repair, and maintain a wide range of assets - from electric show vehicles and mechanical props to the on-board playback systems and scenic elements - ensuring safe, reliable, and show-ready operation at all times.<br> The Supervisor will lead by example as a “roll up your sleeves” problem solver , supporting daily operations, troubleshooting issues in real time, and maintaining the highest standards of safety, functionality, and visual quality.<br> Key Functional Tasks: Show Props & Scenic Maintenance Maintain, repair, and refurbish all hand props, scenic elements, and show set pieces Carry out practical repairs including: Gluing, bonding, and structural fixes Fiberglass repairs and touch-ups Painting and finishing Basic carpentry and fabrication Ensure all props remain show-quality and on-brand Show Vehicles (EV Fleet) Maintenance Oversee maintenance of electric show vehicles including: o Tires, brakes, steering, and mechanical systems o Battery systems and charging infrastructure o Safety features (horns, lights, warning systems) Perform routine inspections and preventative maintenance Liaise with specialist vendors when required, but own first-line diagnosis and fixes Technical Playback & Embedded Systems Maintain and troubleshoot show playback systems , including: o iPads / tablets o Tascam / solid-state playback devices o Basic audio signal paths and connections Diagnose and resolve issues related to: o Cabling, connectors, and power supply o Playback reliability and triggering systems Workshop & Fabrication Operate as a practical workshop lead , maintaining tools, equipment, and workspace Support fabrication and modification of props and show elements as required Manage safe use of tools (hand tools, power tools, soldering equipment, etc.<br>) Operational Support Attend rehearsals, technical run-throughs, and live performances as required to observe how hand props are used in practice Identify potential wear, damage risks, or handling issues arising from performer use and staging Implement practical solutions to improve prop durability and longevity, including reinforcement, protective finishes, and handling adjustments Develop and introduce appropriate on-stage and backstage storage solutions to protect props during use and between performances Provide on-the-spot troubleshooting and emergency repairs during rehearsals and live operations as required Special Events Coordinate prop preparation, installation, removal, and storage for shows and special events Daily excellence Ensure all props are maintained to required artistic, operational, and safety standards.<br> Knowledge & Experience; Minimum 3–5 years’ hands-on experience in: Theme parks, live entertainment, events, or similar environments Strong practical experience across multiple disciplines: Mechanical repair Basic electrical systems Scenic/prop fabrication Technical troubleshooting Experience working with: Show props and scenic elements Vehicles or moving assets (preferred) Playback or show control systems (basic level) Understanding of live entertainment production processes and backstage operations.<br> Ability to work flexible schedules including nights, weekends, and holidays.<br> Education & Certifications: Strong problem-solving mindset – able to diagnose and fix issues quickly Confident with tools and hands-on repair work Practical knowledge of: Carpentry Painting & finishing Fiberglass repair Basic electrics & soldering Ability to work independently with minimal supervision Calm under pressure during live operations High attention to detail and safety</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Surbana Jurong
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Surbana Jurong </b></p><br><p>Surbana Jurong (SJ) is a leading global urban, infrastructure, and managed services consulting firm, driven by a vision to build cities and shape lives. Headquartered in Singapore, SJ is a diverse collective of experts delivering sustainable and high-impact solutions across the built environment.</p><br><p><b>Role Overview</b></p><br><p>We are seeking an experienced and technically proficient Bid Manager – Integrated Solutions to join our team. This is a strategic role responsible for leading end-to-end bid and proposal management, driving digital innovation in bid delivery, and providing cross-functional coordination across business development, technical, and commercial teams. The successful candidate will bring expertise in bid strategy, digital delivery technologies, data analytics, and AI-enabled solutions, with a proven track record in infrastructure, engineering, or consulting environments.</p><br><p>Preference / first right of refusal will be given to internal / existing SJ resources.</p><br><p><b>Key Responsibilities</b></p><br><p><b>Bid & Proposal Management</b></p><br><ul><li>Lead and manage the full lifecycle of bid submissions, from opportunity identification through to proposal development, review, and final submission.</li><li>Develop bid strategies, win themes, and value propositions tailored to client requirements and evaluation criteria.</li><li>Coordinate and facilitate bid kick-off meetings, strategy sessions, storyboarding workshops, and compliance reviews.</li><li>Manage bid schedules, compliance matrices, and submission trackers to ensure timely and compliant deliverables.</li><li>Conduct post-bid debriefs and lessons-learned exercises to continuously improve win rates and bid quality.</li></ul><p><b>Digital Delivery & Technology</b></p><br><ul><li>Drive the adoption and integration of digital tools and platforms into bid and business development workflows, including digital dashboarding tools.</li><li>Leverage AI and automation tools to improve bid production efficiency, content generation, data analysis, and quality assurance processes.</li><li>Stay current with emerging technologies including AI/ML applications, digital twins, autonomous systems, and smart infrastructure solutions to identify competitive advantages.</li></ul><p><b>Business Development & Strategy</b></p><br><ul><li>Support regional and sector-specific business development strategies, including market research, competitor analysis, and client intelligence gathering.</li><li>Track and report on business development initiatives, pipeline metrics, and key milestones</li><li>Prepare executive reports, presentations, and dashboards to inform leadership decision-making.</li><li>Liaise with internal and external stakeholders—including joint venture partners, subconsultants, and</li></ul><p><b>Key Qualifications & Experience </b></p><br><ul><li>Bachelor's degree in Engineering, Business Administration, Project Management</li><li>Minimum 8–10 years of progressive experience in bid management, proposal development, business development, or project coordination within engineering, infrastructure, construction, or consulting sectors.</li><li>Demonstrated experience leading complex, multi-disciplinary bids and proposals for large-scale infrastructure, transport, urban development, or mega-project programmes.</li></ul><p><b>Technical Skills & Digital Competencies</b></p><br><ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Project) and advanced document production.</li><li>Experience with BIM tools and digital engineering environments</li><li>Familiarity with 3D visualisation and rendering tools</li><li>Proficiency in data analytics, reporting, and dashboarding tools</li><li>Understanding of AI and automation applications in bid production, content management, and business operations.</li></ul><p><b>Core Competencies</b></p><br><ul><li>Strong organisational, time management, and multi-tasking abilities with the capacity to manage concurrent bid deadlines.</li><li>Excellent written and verbal communication skills, with the ability to produce clear, persuasive, and client-ready documents.</li><li>Strong stakeholder management and interpersonal skills, with experience coordinating across multi-disciplinary and multi-cultural teams.</li><li>Strategic thinking and commercial acumen, with the ability to translate client requirements into compelling value propositions.</li><li>Problem-solving mindset with a proactive, self-driven approach to identifying and addressing challenges.</li><li>Attention to detail with a commitment to quality and compliance in all deliverables.</li></ul><p><b>How to Apply</b></p><br><p>Please submit your application through our official careers portal. Click on the “Apply Now” button below and follow the instructions.</p><br><p><b>Note:</b> Recruitment for this role is being managed internally. Unsolicited CVs from agencies will not be considered.</p><br><br><p>At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
International Maritime Industries
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>JOB PURPOSE / OBJECTIVE</p><br><p>Leadership of the Hull outfitting division for New commercial ships, OSV, MRO & Rigs. Accountable for the safe, effective, and efficient utilization of physical and human resources employed in all commissioning related project activities in accordance with the contract and Company Management System. The role will be initially focused on establishing the department’s functional objectives, strategies, plans and procedures for new commercial ships, the building of jack-up rigs and/or Maintenance that repair & overhaul of rigs and ships.</p><br><p>KEY ACCOUNTABILITIES </p><br><p>1. Hull outfitting installation management Monitor productivity of all piping and steel outfitting installation activities in shipbuilding, rig construction and ensuring timely completion of works fulfilling quality and safety. Collaborate with other departments/zones to develop and implement new processes, systems, and procedures that continually increase efficiency and productivity. </p><br><p> 2. Monitoring pressure test for piping system Monitor pressure test for piping system after the piping work completed. Make sure the whole materials to be used for pressure test are to be guaranteed for its pressure. </p><br><p> 3. Obtain shipowners' classification inspections of required systems. Check the systems, request the inspection from shipowners and classification society and obtain the approval for system according to the drawings. </p><br><p> 4. HSE Management Pursue zero harm to employees by ensuring that all machinery installation activities are executed safely in compliance with HSE standards/procedures and TDS/MSDS of paint material. </p><br><p> 5. Resource Management Take primary responsibility for allocating and managing manpower and resources for commissioning, in accordance with the project schedule and budget. Monitor actual asset costs/man-hours against budgeted costs/man-hours and take corrective action for overruns. Coordinate with other production departments/zones and the Asset Management group to avoid asset and resource duplication. </p><br><p> 6. HR Management Assist the Human Resource team with workforce-related issues such as site support, recruitment, transportation, disciplinary procedures, labor relations, site welfare facilities, and offsite accommodation. Contribute to the development of all employees.</p><br><p>7. Relationship Management Maintain close relationships with Planning, Project Management, Asset Management, and HR groups, as well as field/OSV Production groups, which are crucial to the Production Management group's success.</p><br><p>QUALIFICATIONS & EXPERIENCE</p><br><p>Education </p><br><p>• Technical Engineering Qualification. (Diploma or equivalent) </p><br><p> • Bachelor’s Degree in shipbuilding, Mechanical or equivalent (preferred). </p><br><p> Professional Qualifications (Certifications & Accreditations) </p><br><p> • Technical certification in the related field. </p><br><p> Competencies (Knowledge, Skills & Abilities) </p><br><p> • Knowledge and understanding of diagrams at a professional level. </p><br><p> • Knowledge of piping systems and symbols regarding vessels or jack-up rigs. </p><br><p> • Strong communication skills for internal and external stakeholders within the organization </p><br><p> • Ability to swiftly resolve issues regarding sea trial work. </p><br><p> • Leadership and management skills for handling various situations </p><br><p> • Knowledge for Hull piping and steel outfitting to be installed on the upper deck and tank inside. </p><br><p> • Knowledge that how to receive the pressure test from owner and class society. </p><br><p> • Knowledge of vessel systems like ballast, bunkering and lubricant system etc. </p><br><p> • Knowledge of piping and instrument diagram for Hull side. </p><br>
<p>Experience </p><br><p> • For bachelor’s degree holders, at least 9-12 years of experience in shipbuilding. </p><br><p> • Diploma holders must have at least 15 - 17 years of experience in the same industry and related experience. </p><br><p> • Experience working in commissioning machines of E/R in shipyards. </p><br><p> Languages </p><br><p>• Excellent communication skills in English (oral and written)</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job description</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>We help the world’s largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients’ most complex challenges.</p><br> <p><b>The opportunity</b></p><br> <p>EY’s Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a manager to join our team with strong technical expertise, business insight, and proven experience within the Big Four.</p><br> <p><b>Your key responsibilities</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>In the Risk Management – Financial Crime Compliance team, you will be expected to provide strategic sourcing services related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, enterprise risk management, internal controls, and internal audit, to our clients in financial services (FS) industry. You are also required to assist organizations to maintain effective and efficient controls, in order to manage organizational and strategic risks. Also, to be able to contribute to our advisory business in FCC, where advisory services on FCC target operating models, business processes and internal controls follow regulatory requirements without compromising on customer experience that are provided to the client.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul><li>Excellent understanding of economic or market issues and the ability to interpret their impact on clients.</li><li>Act as a key point of contact for clients on financial crime and compliance matters.</li><li>Build and maintain strong client relationships to support pipeline development, while demonstrating sound commercial judgment.</li><li>Proactively identify and originate new business opportunities across existing and prospective clients, including leading and contributing to proposal development and client presentations.</li><li>Lead and manage complex engagements related to regulatory compliance, Financial Crime Compliance (FCC), corporate governance, risk assessments, enterprise risk management, internal controls to our clients.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li><li>Review work performed by team members to ensure technical quality.</li><li>Manage, coach, and mentor team members.</li><li>Contribute to team training, knowledge sharing, and development initiatives.</li><li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li><li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li><li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li><li>Self-motivated with lots of energy and drive</li><li>Manage financial aspects of engagements by tracking fees and communicating issues.</li><li>Actively improve operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li></ul> <p><b>To qualify for the role, you must have</b></p><br> <ul><li>Only candidates with Big Four experience will be considered.</li><li>Minimum 8 years of relevant experience in Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud) experience within the Big Four.</li><li>Proven experience managing complex engagements and leading teams.</li><li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions’ AML regulations and environment, and practical experience in the industry.</li><li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li><li>Graduate degree in Finance, Accounting, Law, Business preferred.</li><li>Professional certifications (e.g., CAMS, ICA, CFE, CPA, ACCA) are preferred.</li><li>Demonstrate strong planning, execution and reporting skills.</li><li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li></ul> <ul><li>Experience across the MENA region.</li><li>Flexibility to travel across the MENA region.</li><li>Arabic proficiency is a must. Good English communication skills.</li></ul> <ul><li>Strong experience in FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems.</li><li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li></ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer</b></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul><li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li><li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li><b>Transformative leadership:</b> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li><li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><br> <p><b>The exceptional EY experience. It’s yours to build.</b></p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job description</b> </p><br><p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>We help the world’s largest financial institutions navigate the intricate regulatory environment to effectively manage and assess capital in support of their ongoing strategies. More than ever, financial institutions are investing in enhancing their capital management capabilities to make better business decisions, presenting us with the unique opportunity to rally together to solve our clients’ most complex challenges.</p><br> <p><b>The opportunity</b></p><br> <p>EY’s Financial Services Risk Management (FSRM) practice is an advisory unit that provides risk management support to banks, insurers, and asset managers. Our team includes individuals who have industry, client, and product knowledge as well as quantitative, regulatory, project management and technology professionals. We are seeking a Senior Manager to join our team with strong technical expertise, business insight, and proven experience within the Big Four.</p><br> <p><b>Your key responsibilities</b></p><br> <p>At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.</p><br> <p>In the Risk Management – Financial Crime Compliance team, you will be expected to deliver advisory services focused on Financial Crime Compliance (FCC) and Fraud for clients in the financial services industry. This includes supporting clients on AML/CFT, sanctions, anti-bribery and corruption, fraud risk management, transaction monitoring, sanctions screening, customer risk rating, and broader financial crime risk frameworks. You will also help clients enhance their financial crime controls, operating models, business processes, and regulatory compliance capabilities, while balancing effectiveness with customer experience.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul> <li>Excellent understanding of economic or market issues and the ability to interpret their impact on clients.</li> <li>Act as a key point of contact for clients on financial crime and compliance matters.</li> <li>Build and maintain strong client relationships to support pipeline development, while demonstrating sound commercial judgment.</li> <li>Proactively identify and originate new business opportunities across existing and prospective clients, including leading and contributing to proposal development and client presentations.</li><li>Lead and manage complex engagements related to Financial Crime Compliance (FCC), fraud risk management, AML/CFT, sanctions, anti-bribery and corruption, financial crime risk assessments, and associated regulatory compliance matters for clients.</li><li>Utilize data analytics tools and techniques to improve transaction monitoring and sanction screening defenses for the financial services sector and conduct transaction system optimization by using advanced analytical algorithms to identify trends.</li> <li>Review work performed by team members to ensure technical quality.</li> <li>Manage, coach, and mentor team members.</li> <li>Contribute to team training, knowledge sharing, and development initiatives.</li> <li>Leverage technology to continually learn, improve service delivery and maintain our leading-edge best practices.</li> <li>Strong presentation skills and proficiency in the use of PowerPoint, Word, and Excel</li> <li>Build an understanding of our solutions, share knowledge and be able to draw on subject matter specialists accordingly.</li> <li>Self-motivated with lots of energy and drive</li> <li>Manage financial aspects of engagements by tracking fees and communicating issues.</li> <li>Actively improve operational efficiency on projects and internal initiatives and will consistently drive projects to completion, determining that the work is of high quality.</li> </ul> <p><b>To qualify for the role, you must have</b></p><br> <ul> <li>Only candidates with Big Four experience will be considered.</li> <li>Minimum 10 years of relevant experience in Financial Crime Compliance (AML/ CFT, Sanctions, Anti-Bribery & Corruption and Fraud) experience within the Big Four.</li> <li>Proven experience managing complex engagements and leading teams.</li> <li>Strong understanding of the local market and strong relationships</li> <li>Strong understanding of expectations of regulators. Knowledge of other jurisdictions’ AML regulations and environment, and practical experience in the industry.</li> <li>Knowledge of the global risk and regulatory environment, especially developments in the FCC space.</li> <li>Graduate degree in Finance, Accounting, Law, Business preferred.</li> <li>Professional certifications (e.g., CAMS, ICA, CFE, CPA, ACCA) are preferred.</li> <li>Demonstrate strong planning, execution and reporting skills.</li> <li>Analytical skills: specifically, the ability to assess and decompose financial services industry processes utilizing a risk and control focus.</li><li>Experience across the MENA region.</li> <li>Flexibility to travel across the MENA region.</li> <li>Arabic proficiency is a must. Good English communication skills.</li><li>Strong experience in FCC-related technology projects, such as payments screening, transaction monitoring, &/or customer risk rating systems.</li> <li>Understanding of financial regulations and laws related to financial crime, such as the Office of Foreign Assets Control (OFAC) sanctions.</li> </ul> <p><b>What we look for</b></p><br> <p>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.</p><br> <p><b>What we offer</b><br></p><br> <p>We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><br> <ul> <li><b>Continuous learning:</b> You’ll develop the mindset and skills to navigate whatever comes next.</li> <li><b>Success as defined by you:</b> We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li> <li><b>Transformative leadership:</b> We’ll give you the insights, coaching and confidence to be the leader the world needs.</li> <li><b>Diverse and inclusive culture:</b> You’ll be embraced for who you are and empowered to use your voice to help others find theirs.</li> </ul> <p><b>If you can demonstrate that you meet the criteria above, please contact us as soon as possible.</b></p><br> <p><b>The exceptional EY experience. It’s yours to build.</b></p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><br> <p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.</p><br> <p>Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Red Sea Global
Saudi - Riyadh
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span >Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p> </p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul>
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >To supervise and coordinate day-to-day landscape maintenance operations, ensuring landscaped areas are maintained to high quality, safety, and presentation standards.</span></li>
<li ><span >The role is responsible for workforce deployment, softscape maintenance, irrigation coordination, plant health monitoring, site inspections, work planning, and timely completion of maintenance activities.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<ul>
<li ><span >Supervise and coordinate all daily landscape maintenance activities within assigned areas.</span></li>
<li ><span >Plan daily work schedules and allocate manpower based on operational priorities and site requirements.</span></li>
<li ><span >Supervise gardeners, landscape technicians, and maintenance teams to ensure productivity and quality standards are achieved.</span></li>
<li ><span >Oversee the maintenance of trees, palms, shrubs, groundcovers, lawns, and seasonal plants.</span></li>
<li ><span >Supervise horticultural activities including pruning, trimming, mowing, planting, fertilization, weeding, mulching, and plant replacement.</span></li>
<li ><span >Conduct regular site inspections and ensure landscape areas meet the required quality and presentation standards.</span></li>
<li ><span >Monitor plant health and identify irrigation issues, pests, diseases, nutrient deficiencies, and other horticultural concerns.</span></li>
<li ><span >Monitor irrigation performance and coordinate with the irrigation team regarding leaks, blockages, damaged components, and watering schedules.</span></li>
<li ><span >Ensure effective utilization of manpower, tools, machinery, equipment, and landscape materials.</span></li>
<li ><span >Monitor stock and material requirements and coordinate timely availability of fertilizers, chemicals, plants, soil, and other maintenance materials.</span></li>
<li ><span >Ensure landscape machinery and equipment are properly used, maintained, and reported for repair when required.</span></li>
<li ><span >Ensure compliance with HSE procedures, PPE requirements, toolbox talks, and safe working practices.</span></li>
<li ><span >Monitor the safe handling and application of fertilizers, pesticides, chemicals, and other landscape materials.</span></li>
<li ><span >Follow up on work orders, site observations, client comments, and corrective actions until closure.</span></li>
<li ><span >Prepare daily and weekly reports covering manpower, completed works, pending activities, materials, equipment, and operational issues.</span></li>
<li ><span >Maintain accurate records and operational trackers for landscape maintenance activities.</span></li>
<li ><span >Coordinate with Landscape Management, Irrigation, Nursery, HSE, Facilities, Logistics, and other support functions.</span></li>
<li ><span >Identify operational challenges, manpower shortages, quality concerns, or delays and escalate them to the Line Manager.</span></li>
<li ><span >Support employee performance monitoring and provide on-the-job guidance and coaching to the landscape team.</span></li>
<li ><span >Ensure all assigned landscape maintenance activities are completed safely, efficiently, on schedule, and to the required quality standards.</span></li>
<li ><span >Perform any other duties related to landscape maintenance operations as assigned by the Line Manager</span></li>
</ul>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience: </strong></span></p>
<ul>
<li ><span >Bachelor’s degree or Diploma in Agriculture, Horticulture, Landscape Management, Plant Production, or a related field, with a minimum of 5-7 years of relevant experience in landscape maintenance or horticultural operations, including at least 2 years in a supervisory or team-leading role.</span></li>
<li ><span >Strong practical knowledge of softscape maintenance, plant care, irrigation systems, pest and disease identification, manpower supervision, quality control, and HSE requirements is essential.</span></li>
<li ><span >Experience in large-scale landscaping, hospitality, resorts, facilities management, or major development projects is preferred, along with good communication, coordination, reporting, and problem-solving skills.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Skills:</strong></span></p>
<ul>
<li ><span >Good interpersonal skills / client facing communication skills</span></li>
<li ><span >Ability to work independently with minimal supervision.</span></li>
<li ><span >Ability to communicate with team members.</span></li>
<li ><span >Ability to multi-task</span></li>
<li ><span >Teamwork</span></li>
<li ><span >Leadership skills</span></li>
</ul>
</span>
DHL
Saudi - Riyadh
<div><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><ul><li><span >The Restricted Commodities Compliance Lead is responsible for leading and strengthening Dangerous Goods (DG) and Restricted Commodities compliance across assigned provinces. The role provides strategic oversight, regulatory governance, operational support, and continuous improvement to ensure full compliance with aviation regulations, Dangerous Goods requirements, and DHL standards.</span></li><li><span >As the provincial compliance authority, the successful candidate will drive a strong safety culture, support operational excellence, lead training and competency programs, manage regulatory relationships, and ensure effective risk management across gateways, service centers, and customer operations.</span></li></ul><p ><strong><span ></span></strong></p><p ><strong><span >Your Tasks:<span> </span></span></strong><span ></span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Serve as the Subject Matter Expert (SME) for Dangerous Goods and Restricted Commodities, providing guidance on the safe transportation of regulated and restricted shipments.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Advise and support managers, operations teams, DG Coordinators, and internal and external stakeholders on regulatory requirements, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, DHL policies, and certification standards.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure compliance with ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, and DHL Global Standard Operating Procedures.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Plan, deliver, and maintain Dangerous Goods training programs, conduct competency assessments, manage certification records, and support capability development for certified employees within the assigned province.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Act as the primary Dangerous Goods compliance contact for operational, customer, and regulatory matters.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Lead audit, assurance, and incident management activities, including Restricted Commodities Incident Reports (RCIR), Dangerous Goods Occurrence Reports (DGOR), and other regulatory reporting requirements.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Conduct Dangerous Goods self-assessments, lead internal audits, coordinate regulatory inspections, and drive corrective and preventive action plans.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Perform customer compliance assessments and provide recommendations regarding Dangerous Goods account approvals.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Monitor compliance performance, identify emerging risks and trends, and implement continuous improvement initiatives to strengthen safety and regulatory compliance.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Build and maintain effective working relationships with regulatory authorities, customers, and internal stakeholders.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Ensure ongoing audit readiness and adherence to all applicable safety, security, and compliance requirements.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Perform any additional duties and responsibilities assigned by the direct manager.</span></p><p class="MsoNoSpacing" ><span ></span></p><p class="MsoNoSpacing" ><span ></span></p><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >Bachelor's degree or equivalent qualification </span></li><li><span >Valid IATA Competency-Based Training certification (Function 7.3).</span></li><li><span >Certified IATA Dangerous Goods Instructor or ability to obtain instructor certification.</span></li><li><span >Minimum 5 years of progressive experience in Dangerous Goods operations and compliance</span></li><li><span >Advanced knowledge of ICAO Technical Instructions, IATA Dangerous Goods Regulations and GACAR Part 109 requirements.</span></li><li><span >Strong understanding of aviation regulatory requirements, compliance management and risk-based decision-making.</span></li><li><span >Strong written and verbal communication skills.</span></li><li><span >Excellent analytical and problem-solving capabilities. </span></li><li><span >Proficient in Microsoft Office applications, including intermediate Excel and presentation skills.</span></li><li><span >Fluent in English, Arabic language proficiency is an advantage.</span></li><li><span >Strong critical thinking and decision-making skills.</span></li><li><span >High attention to detail and accuracy</span></li><li><span >Strong organizational and time management skills.</span></li><li><span >Ability to work effectively both independently and as part of a team.</span></li><li><span >Self-motivated with the ability to take initiative and manage multiple priorities in a dynamic operational environment.</span></li><li><span >Demonstrated ability to build effective relationships with internal and external stakeholders while maintaining compliance standards.</span></li><li><span >Have Completed a minimum of 18 months in the current role or have obtained pre-authorization from the line manager to apply.</span></li></ul><p ><span ></span></p><p ><strong><span >Our Offer:</span></strong></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Strong career support in an international environment.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Great culture and colleagues.</span></p><p class="MsoNoSpacing" ><span ><span>·<span Times New Roman";"> </span></span></span><span dir="LTR"></span><span >Multifarious benefit program.</span></p><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p><p ><span > </span></p></div><br></div>
Saudi - Al Ahsa
Role Summary:Supervisor, Utilities & Cranes Maintenance is accountable for leadership of utilities operation and maintenance, crane maintenance and instrumentation maintenance to ensure safe, compliant, and reliable supply of critical services to manufacturing operations. The role allocates manpower and equipment, enforces statutory and safety standards, monitors operational parameters, and directs first line troubleshooting and coordinated maintenance activities. This position tracks performance indicators, maintains audit ready documentation, balances capacity with production demands, and drives energy optimization and continuous improvement to protect asset integrity and operational continuity.<br>Roles and Responsibilities:Leads end-to-end utilities, crane & instrumentation operations and maintenance, ensuring safe and reliable performance of air compressors, cooling towers, pumps, water treatment systems, main gas station, main power substation, main water supply station and industrial wastewater, overhead crane, jib crane, maintenance hoist, mobile equipment, furnaces, online measuring equipment …. etc. to support and maintain plant manufacturing continuity. Ensures strict compliance with health, safety, environmental, OSHA, and statutory regulations by enforcing permit-to-work systems, lockout-tagout procedures, isolation controls, and safe operating standards across utilities and crane activities. Allocates utilities, crane, instrumentation operators and maintenance, field attendants, and contractors to operational priorities and maintenance windows based on production demands, competence, availability, and risk assessments. Supervises safe execution of work by verifying isolations, energy-release controls, barricading, certifications, and adherence to approved procedures before and during task execution. Monitors equipment’s parameters including pressure, temperature, flow, fuel consumption, compressed air load, and water quality, proactively adjusting operations to prevent trips, protect assets, and sustain production requirements. Balances utilities capacity availability against production plans by coordinating minor outages, preventive maintenance, and load adjustments to avoid high-impact breakdowns and delivery disruptions. Leads first-line troubleshooting of utilities, crane and instrumentation abnormalities, guiding structured diagnostics, stabilizing systems quickly, and escalating complex failures to maintenance specialists or engineering teams as required. Ensures utility operators and crane, instrumentation maintenance team are trained and compliant with safety standards. Coordinates preventive and corrective maintenance for utilities, crane and instrumentation systems, ensuring work orders are properly created, executed, documented, and closed within the SAP for audit readiness and reliability tracking. Tracks shift-level performance indicators include availability, forced trips, energy intensity, water consumption and operational cost, initiating corrective efficiency and reliability improvement actions. Conducts routine safety inspections, toolbox talks, and utilities-area audits to identify hazards, implement corrective actions, and reinforce a culture of safety, teamwork, and continuous improvement. Maintains accurate operational and maintenance logs, inspection records, compliance documentation, and maintenance reports to ensure traceability, regulatory adherence, and performance transparency. Collaborates with Production, Engineering, Quality, and Maintenance teams to align utilities supply and maintenance activities with manufacturing schedules and plant priorities. Provides hands-on technical guidance for utilities, crane & instrumentation systems including combustion tuning, compressor control optimization, cooling tower treatment balancing, pump alignment, and crane performance troubleshooting etc. Drives continuous improvement and energy optimization initiatives within utilities operations by identifying consumption trends, piloting efficiency improvements, and standardizing best practices to reduce cost and environmental impact. Trains and guides junior utilities operators and contract personnel on operating practices, safety requirements, emergency response procedures, documentation standards, and disciplined parameter control to build a reliable utilities operations team.<br>Qualification and Education:Bachelor’s degree in mechanical, Electrical, Chemical, Instrumentation or Industrial Engineering with focus on utilities or process plants or any related field. Or Diploma in Mechanical, Electrical, Chemical, or Instrumentation Engineering relevant to utilities, crane and instrumentation and process operations<br>Experience:With Bachelor’s degree: Minimum 5 years of experience in utilities, cranes and instrumentation maintenance within industrial or manufacturing environments, including systems such as compressed air, cooling water, water treatment, main gas systems, cranes, mobile equipment, and industrial furnaces. With Technical Diploma: Minimum 8 years of experience in utilities, cranes, and instrumentation maintenance within industrial or manufacturing environments, including systems such as compressed air, cooling water, water treatment, main gas systems, cranes, mobile equipment, and industrial furnaces<br>Skills: Demonstrated experience in Operations and Maintenance (Preventive and corrective, breakdown) of Water Treatment plants, Air compressor, Gas System, electrical power transmission systems, cranes, instrumentation. Using computer and SAP system.
Saudi - Jeddah
Job Title : Senior Civil Engineerlocation: Saudi Arabia<br>Role Purpose The Civil Engineer supports the delivery of civil and infrastructure works, including roads, pavements, utilities, and external works, by assisting in the coordination, review, and implementation of design and construction activities on site. Working under the guidance of the Senior Civil Engineer and reporting to the Civil and Structural Design / Technical Manager, the role contributes to shop drawing reviews, site inspections, and technical coordination to ensure works are executed in accordance with approved drawings, specifications, and project requirements. The role is primarily site-focused, supporting day-to-day construction activities and resolving technical issues. As part of this, the Civil Engineer is expected to actively contribute to basic drafting, detailing, and preparation of sketches or redline drawings where required (e.g., temporary works, utility diversions, road adjustments, coordination fixes), ensuring timely and practical solutions without over-reliance on dedicated drafting resources.<br>DUTIES PREFORMEDKey Accountabilities Key Activities Site & Construction Support (Civil & Infrastructure) Provide day-to-day civil engineering support on site, addressing construction queries, RFIs, and technical clarifications. Review civil and infrastructure works (roads, pavements, drainage, utilities, external works) to verify compliance with approved drawings and specifications. Identify site issues, discrepancies, or non-conformances and report them to the Senior Civil Engineer. Coordinate civil activities with architectural, structural, MEPF, and temporary works to avoid clashes and execution conflicts. Support inspections, testing, and quality checks for civil and infrastructure works. Prepare and update sketches, mark-ups, and simple civil drawings/details to support construction activities (e.g., utility routing adjustments, levels coordination, temporary works layouts). Assist in producing redline drawings and as-built markups based on actual site conditions. Provide hands-on drafting support (Auto CAD/Revit/Civil 3D as applicable) when required to resolve site issues efficiently. Ensure all sketches/drawings issued are clear, coordinated, and aligned with approved design intent. Shop Drawings, Submittals & As-Built Support Review civil shop drawings, material submittals, and method statements under supervision. Ensure compliance with design intent, specifications, and authority requirements. Assist in preparing technical comments and tracking submittal status. Verify that approved shop drawings and materials are correctly implemented on site. Support preparation and validation of civil as-built drawings and records. Technical Queries, RFIs & NCR Support Assist in preparing responses to RFIs, Technical Queries (TQs), and site clarifications. Support investigation and close-out of NCRs, observations, and quality issues. Coordinate with the Senior Civil Engineer to resolve technical and coordination issues. Maintain records of technical correspondence and site decisions. Coordination & Communication Coordinate with site engineers, subcontractors, and suppliers on civil and infrastructure matters. Interface with other disciplines (Structural, Architectural, MEPF, etc.) for coordinated delivery. Attend coordination meetings and provide updates to senior team members. Ensure proper use of project workflows and document control systems. Learning & Continuous Improvement Develop knowledge of civil and infrastructure systems, including roads, drainage, and utilities. Support lessons learned and continuous improvement initiatives. Seek guidance from senior engineers and contribute to knowledge sharing. Promote best practices in civil construction quality and execution.<br>JOB SPECIFICATIONSIndustry / Domain Design & Build infrastructure and construction projects Civil works including roads, pavements, drainage, utilities, and external works Multidisciplinary coordination across design and construction phases Necessary Knowledge and Experience Minimum 4–7 years of relevant experience in civil engineering within construction or design-build environments Experience supporting infrastructure works such as roads, utilities, and external works Basic understanding of multidisciplinary coordination and construction workflows Familiarity with shop drawings, RFIs, and site execution processes Good command of English (written and spoken) Education and Certification Minimum Requirements Bachelor’s degree in Civil Engineering Professional certification is an advantage but not mandatory Job Specific and Technical Skills Working knowledge of Auto CAD, Civil 3D, Revit, or similar tools Ability to read and interpret civil and infrastructure drawings and specifications Basic understanding of levels, grading, drainage, and utility coordination Ability to produce basic drawings, sketches, and redlines to support site delivery Good organizational and documentation skills Strong attention to detail and problem-solving ability
Marriott Hotels & Resorts
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Functions as the strategic business leader of Revenue Strategy. Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides market strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Bristol-Myers Squibb Company
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Working with Us</b><br>Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.</p><br><p>Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: <span><span><span><span><span><span><span><span><span><span><span>careers.bms.com/working-with-us</span></span></span></span></span></span></span></span></span></span></span>.</p><br><p>The <b>Senior Medical Advisor Immuno-Oncology – based in Riyadh -</b> is part of the Medical Affairs Team and provides a bridge between clinical research and the cross-functional Brand Team. This position is responsible for the planning and execution of scientific projects related and not limited to broadly understood medical communication and education. The Senior Medical Advisor IO is accountable for developing, maintaining, and sharing Immuno oncology-related medical & scientific capabilities.</p><br><p><b><u>Responsibilities:</u></b></p><br><p><b>External Environment and Customer Focus </b></p><br><ul><li><p>Develops and maintains strong relationship with scientific experts/Thought Leaders and external organizations in therapeutic areas of interest using various channels for interactions (1:1, group presentation; virtual meetings).</p><br></li><li><p>Effectively develops content and presents information to HCPs, as appropriate, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.</p><br></li><li><p>Sets up strong scientific collaboration scientific experts/Thought Leaders</p><br></li><li><p>Actively profile the medical landscape and continuously update knowledge and expertise in products, patient treatment trends, unmet medical needs, clinical trials and scientific activities. Understand the competitive landscape and actively prepare to address informational needs of customers.</p><br></li><li><p>Collects and provides meaningful medical insights back to the organization to be actioned in support of the strategy development.</p><br></li></ul><p><b>Medical Planning/Execution </b></p><br><ul><li><p>Delivers scientifically meaningful medical programs proposals and ensure flawless execution of medical activities to support overarching medical plan execution (e.g, Advisory Boards, Satellite Symposia, scientific roundtables, etc.)</p><br></li><li><p>Lead cross functional collaboration within matrix teams to ensure appropriate embedding of the medical perspective and aligned focus in key critical execution to achieve overall medical strategies and objectives.</p><br></li><li><p>Provide significant knowledge and insight to Head Office medical team (local/regional/worldwide) and local commercial organization to shape strategy.</p><br></li><li><p>Proactively coaches others on how they can enhance their scientific skills in this area.</p><br></li><li><p>Discuss and deliver Health Economics and Outcomes Research (HEOR) evidence based information reactively (ie, to government agencies, healthcare organizations, and payers), as appropriate.</p><br></li><li><p>Represent medical as a key reference point for internal stakeholders for Neuroscience</p><br></li></ul><p><b>Compliance</b></p><br><ul><li><p>Endorse and implement a culture of compliance</p><br></li><li><p>Adhere to all internal and external rules and regulations</p><br></li><li><p>Alert management or the Compliance Department to any possible compliance issues</p><br></li><li><p>Act as a role model who demonstrates consistent ethical and professional behavior.</p><br></li></ul><p><b><u>Degree Requirements:</u></b></p><br><ul><li><p><b>Advanced scientific degree (PharmD, PhD, MD)</b></p><br></li></ul><p><b><u>Experience Requirements:</u></b></p><br><ul><li><p><b>Working in a medical / scientific role with 5+ years’ experience.</b></p><br></li><li><p><b>Expert knowledge of Immuno Oncology</b></p><br></li><li><p><b>Expert Experience in the IO health care environment in KSA</b></p><br></li><li><p>Ability to communicate scientific or clinical data in an understandable and valuable manner to help HCPs best serve their patients.</p><br></li><li><p>Ability to develop and effectively manage new and existing HCPs relationships.</p><br></li><li><p>Developing field medical plans aligned with medical and overall disease & product objectives</p><br></li></ul><p><b><u>Key Competency Requirements:</u></b></p><br><ul><li><p>High level of scientific acumen, including the ability to interpret and present clinical data and effectively draw out clinical insights during dialogue with HCPs.</p><br></li><li><p>Ability to translate clinical data into Medical strategies and objectives</p><br></li><li><p>Possesses a strong Business acumen.</p><br></li><li><p>Embraces being independent and takes initiatives to further develop their scientific knowledgebase, while developing strong rapport and working relationships with external and internal stakeholders.</p><br></li><li><p>Demonstrates a sense of learning agility by seeking out and learning from unfamiliar experiences and then applying those lessons to succeed in the next new situation.</p><br></li><li><p>Drive to succeed and ability to adapt rapidly to an evolving and challenging entrepreneurial environment.</p><br></li><li><p>Demonstrates innovation and the ability to integrate innovative concepts from others into local plans.</p><br></li><li><p>Has the know-how to plan and execute effective and successful Learning Programs for HCPs.</p><br></li><li><p>Experience in reviewing medical content of promotional and non promotional materials</p><br></li><li><p>Possesses strong work ethics, ability to set priorities and manage time appropriately.</p><br></li><li><p>Holds a high level of integrity and good judgement, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures</p><br></li><li><p>Strong communication and presentation skills.</p><br></li><li><p>Fluent in Arabic & English</p><br></li></ul><p><b><i>Travel may be required </i></b></p><br><p><b><i>#LI-Hybrid</i></b></p><br><p><i>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.</i></p><br><p><b>Uniquely Interesting Work, Life-changing Careers</b><br>With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting <span>global participation </span>in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.</p><br><p><b>On-site Protocol</b></p><br><p><span>BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:</span></p><br><p><span>Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.</span></p><br><p><b>Supporting People with Disabilities</b></p><br><p><span>BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace <span><span>accommodations/adjustments</span></span> and ongoing support in their roles. Applicants can request a reasonable workplace <span><span>accommodation/adjustment</span></span> prior to accepting a job offer. If you require reasonable <span><span>accommodations/adjustments</span></span> in completing this application, or in any part of the recruitment process, direct your inquiries to </span><span><span><span>adastaffingsupport@bms.com</span></span></span><span>. Visit </span><span><span>careers.bms.com/</span><span>eeo</span><span>-accessibility</span></span><span> to access our complete Equal Employment Opportunity statement.</span></p><br><p><b>Candidate Rights</b></p><br><p><span>BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.</span></p><br><p><span>If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: </span><span><span><span>https://careers.bms.com/california-residents/</span></span></span></p><br><p><b>Data Protection</b></p><br><p>We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <span>https://careers.bms.com/fraud-protection</span>.</p><br><p>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.</p><br><p><span>If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at </span>TAEnablement@bms.com<span>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.</span></p><br>R1604846 : Senior Medical Advisor Immuno-Oncology - Riyadh </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Saudi - Jeddah
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
Saudi - Jeddah
About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Remote Customer Support Agent to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.
Astrazeneca Pharma India Ltd.
Saudi - Riyadh
<p><br></p><p><strong>ROLE SUMMARY</strong> Our continuous mission is to transform the lives of people living with Chronic non communicable disease, through the development and delivery of innovative medicine, as well as supportive technologies and healthcare services. In the Saudi Arabia we are building up a dedicated AZ BioPharma Business Unit (AZ BBU) to support the Millions of patients suffering from conditions in therapy areas like Cardiovascular, Renal and Metabolisom As we continue to strenghthen our leadship position and acelerate our new pipeline launching , we seek a CVRM Emerging portfolio Lead to join our Medical Affairs team in Kingdom of Saudi Arabia . The CVRM Emerging portfolioMedical Lead reports to the KSA BBU Medical Director and member of the KSA BBU Medical Affairs Leadership team.. The Medical Lead will provide medical affairs therapeutic area leadership to deploy and adapt the AZ Global International Dyslipidemia , Weight management, and Amyloidosis Medical Affairs strategy, and will lead in future a team of medical affairs professionals (MSLs and Medical Advisors ) and oversees execution of medical activities.</p><p><strong>What you ll do</strong></p><ul><li>Providing strategic guidance to building TA medical organisation, creating the TA medical vision and ambition aligned with AZ KSA Vision 2030, working closely with the Medical Director.</li><li>Building and providing leadership to a high-performing KSA BBU medical team (including field medical) with demonstrated value and impact, nurture culture of mentoring and coaching of team members and integrate seamlessly work of medical team with BBU cross-functional brand teams efforts.</li><li>Leadership to building of AZ s External TA leadership, advocacy and establishing enduring partnerships and collaborations with key medical institutions, clinics and research centres and thought leader networks across KSA.</li><li>Responsible for all Emerging portfolio (Weight management , Dyslipidemia and Amyloidosis) TA medical operational and medical compliance processes are in place and driving process development and integration with the KSA AZ applicable policies and procedures.</li><li>The BBU Medical Lead is accountable for the medical team and their activities are conducted in full compliance with all applicable governing local laws and regulations and in compliance with all AZ applicable global and KSA policies, SOPs and guidance.</li><li>Driving patient centric approach to all activities: developing collaborations with Patient Association Groups (PAGs), elevating the awareness/profile of the designated disease area, partnering with HCP s and PAGs on patient identification initiatives that can be locally adapted.</li><li>Providing subject matter and medical expertise in areas such as presentation review, abstracts & publications, advisory boards, continuous medical education activities.</li><li>Oversight and development of evidence generation strategy and concepts based on medical and payer and value evidence needs( implementation of registries , cohorts, or clinical trials and other studies)</li><li>Cross-functional support for development and execution of brand plans.</li><li>Other Accountabilities</li><li>Scientific Information Management and Dissemination and managing relationships with key stakeholders</li><li>Leadership to identifying and partnering with national, regional/local Key External Experts (KEEs) and partner with advocacy groups and PAGs.</li><li>Ensuring the CF team is up to date in respective therapeutic areas and products knowledge (including competitors).</li><li>Regular meetings with Key External Experts and Influence groups to build partnership, share data, request advice (advisory boards ), and provide support including publications, slide sets and others.</li><li>Ensure setting up systems for timely response to unsolicited requests for information about unapproved AZ BBU products or unapproved uses of approved products, presenting such information in an objective, well balanced, substantiated manner that is scientific in tone and content, free of promotional messages, truthful, and is not misleading.</li><li>Ensure fulfilment of medical information requests and oversee relevant processes</li><li>Appropriately share data with HCPs discussing all aspects of the data in a scientific, objective, and balanced way.</li><li>Facilitate continuous medical education events for HCPs.</li><li>Medical Value Access</li><li>Representing Medical in Value teams, contributing to business planning and the Market Access strategy by providing strategic medical input, Pharmacoeconomics/health outcomes input and customer insight.</li><li>Work with key internal and external stakeholders to identify optimal access pathways to the AZ BBU product(s)</li><li>Responsible for providing fair-balanced, objective, scientific/clinical information to external and internal customers across all the key products within our portfolio. External customers can include KEEs, Managed Care Organizations (MCOs), Private Health Insurances (PHI), healthcare decision makers, and influencers in the country</li><li>Responsible for supporting and partnering with the Key Account Manager, ensuring to work on prioritised accounts</li><li>Responsible for the technical discussion of access by payers to generate value</li><li>Responsible for discussing access plans in key accounts and for ensuring that strategies and value propositions, are being applied with assertiveness to customers</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Essential Capabilities:</strong></p><ul><li>For Internal and External Candidates</li><li>MD, PharmD, or PhD in a scientific discipline</li><li>Minimum of 3 years of medical affairs experience in the biopharma or Saudi Healthcare clinical settings including a medical leadership position.</li><li>Ability to understand and formulate plans in complex healthcare ecosystems</li><li>Proven ability to effectively build partnerships, relationships and collaborate internally and externally.</li><li>Excellent presentation and written and verbal communication skills</li><li>Excellence in leadership, strategic mindset, project management, internal and external relationship management, analytical/problem solving skills</li><li>Demonstrated ability to communicate and comprehend scientific, economic, and humanistic concepts effectively with sophisticated and technical audiences required.</li><li>Training or experience in health economics, Pharmacoeconomics or health care policy is highly preferred.</li><li>Advanced English for reading scientific articles.</li></ul><p><strong>Why AstraZeneca?</strong></p><p>At AstraZeneca we re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We re on an exciting journey to pioneer the future of healthcare. So, what s next? Are you already imagining yourself joining our team? Good, because we can t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it s yours.</p><p><strong>Where can I find out more?</strong></p><p>Our social media, Follow AstraZeneca on LinkedIn Follow AstraZeneca on Facebook Follow AstraZeneca on Instagram</p><p><strong>Date Posted</strong> 23-Aug-2026 <strong>Closing Date</strong> 29-Aug-2026</p><p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p>
Red Sea Global
Saudi - Riyadh
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span >Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
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<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
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<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
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<p><span ><strong>Why Join Us?</strong></span></p>
<ul>
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >We are seeking a responsible <u>H&S Specialist</u> to ensure compliance with occupational health, safety, and environmental policies and guidelines.</span></li>
<li ><span >Your primary role will be advising on measures to minimize hazards and maintain a safe working environment.</span></li>
<li ><span >Vigilance in identifying violations is crucial.</span></li>
<li ><span >The ideal candidate is a dedicated individual who strictly adheres to Health, Safety, and Environmental laws and regulations.</span></li>
<li ><span >Your focus will be on preventive measures, requiring attentiveness and proactive thinking.</span></li>
<li ><span >Detail orientation is essential, especially during emergencies.</span></li>
<li ><span >Your objective is to establish a workplace that meets legal safety standards and cultivates a culture of prioritizing health, safety, and environment.</span></li>
<li ><span >The H&S Specialist – Nursery H&S advises and assists in the implementation and monitoring of the H&S strategy and management within the subsidiary..</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<ul type="disc">
<li ><span >Compile safety programs.</span></li>
<li ><span >Maintain compliance with all safety regulations and standardize H&S to remain consistent.</span></li>
<li ><span >Establish a cordial and professional relationship with employees.</span></li>
<li ><span >Conduct workplace inspections, risk assessments, and audits to identify potential health, safety, and environmental hazards, and recommend appropriate control measures.</span></li>
<li ><span >Support for development job safety analysis or risk assessment and review.</span></li>
<li ><span >Initiate, organize, and perform H&S trainings of employees, contractors, and visitors.</span></li>
<li ><span >Conduct regular staff meetings and promote safety culture by encouraging safe work practices and recognizing employees who follow safety guidelines.</span></li>
<li ><span >Correct unsafe acts or conditions through the regular line of authority.</span></li>
<li ><span >Develop and implement emergency response plans and coordinate emergency drills.</span></li>
<li ><span >Stop any unsafe acts or processes that seem dangerous or unhealthy.</span></li>
<li ><span >Record and investigate incidents to determine causes.</span></li>
<li ><span >Prepare reports on occurrences, compile & maintain relevant registers, and provide statistical information to reporting manager and/or his/her immediate superior.</span></li>
<li ><span >Promote a positive safety culture by fostering employee engagement, recognition, and continuous improvement in HSE performance.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience: </strong></span></p>
<ul type="disc">
<li ><span >Proven experience as H&S Professional.</span></li>
<li ><span >Enthusiasm and attention to detail always.</span></li>
<li ><span >In depth knowledge of legislation (e.g., OSHA/EMS, Saudi Arabia’s HSE, COSHH, Confined Space, Lifting Operations, Excavations) and HSE procedures.</span></li>
<li ><span >Knowledge of potentially hazardous materials or practices.</span></li>
<li ><span >Experience in writing reports and policies/guidelines for health, safety, and environment.</span></li>
<li ><span >Good communication skills to explain safety procedures and regulations clearly and concisely.</span></li>
<li ><span >Familiarity with conducting data analysis and reporting statistics.</span></li>
<li ><span >Proficient in MS Office applications (e.g., PowerPoint, Excel, MS Word; Working knowledge of safety management information systems is a plus.</span></li>
<li ><span >Outstanding organizational skills.</span></li>
<li ><span >Diligent with great attention to detail.</span></li>
<li ><span >Excellent communication skills with the ability to present, and explain health, safety, and environment topics.</span></li>
<li ><span >Certificate in occupational health, safety, and environment.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills:</strong></span></p>
<ul>
<li ><span >Constructions or Operations work scopes, at least two (3) years relevant experience</span></li>
<li ><span >NEBOSH IGC</span></li>
<li ><span >Emergency drills</span></li>
<li ><span >Fire Fighting</span></li>
<li ><span >First Aid</span></li>
<li ><span >Occupational Health</span></li>
<li ><span >Report Preparation</span></li>
<li ><span >Safety Audit</span></li>
<li ><span >Safety Training</span></li>
<li ><span >Saudi Council of Engineers, preferred.</span></li>
</ul>
<p> </p>
</span>
Saudi - Jeddah
About The Role<br><br>Madar is seeking an experienced and results-driven B2C Sales to lead the growth of<br><br>Madar's consumer-focused last-mile delivery business across Saudi Arabia.<br><br>The ideal candidate will have 5-7+ years of solid B2C sales experience, preferably within<br><br>last-mile delivery, courier, e-commerce, quick commerce, on-demand delivery, or<br><br>technology-enabled consumer services.<br><br>The candidate should have a strong understanding of the Saudi B2C market, proven<br><br>experience acquiring and growing a high volume of consumer customers, an established<br><br>network within relevant industries, and a strong track record in customer acquisition,<br><br>demand generation, sales strategy, and revenue growth.<br><br>Key Responsibilities<br><br>B2C Sales Strategy<br><br> Develop and execute the B2C sales strategy for Madar's last-mile delivery services Define target customer segments based on customer needs, demographics,<br><br>locations, purchasing behavior, and delivery requirements.<br><br> Identify high-potential B2C segments and develop strategies to increase customer<br><br>acquisition and revenue.<br><br> Develop and execute plans to expand Madar's B2C customer base across key Saudi<br><br>cities and markets.<br><br> Set sales targets and develop action plans to achieve revenue and customer<br><br>acquisition objectives.<br><br>Customer Acquisition <br><br> Lead the acquisition of new B2C customers through direct sales, partnerships,<br><br>referrals, digital channels, and other relevant acquisition channels.<br><br> Build and manage a strong pipeline of prospective customers Develop strategies to increase customer conversion from leads and prospects into<br><br>active customers.<br><br> Identify opportunities to increase customer frequency, retention, and lifetime value Develop initiatives to reactivate inactive customers and reduce customer churn<br><br>E-commerce & Last-Mile Business Development<br><br> Build relationships with e-commerce merchants, online sellers, retailers, social<br><br>commerce businesses, SMEs, and other businesses that require last-mile<br><br>delivery solutions.<br><br> Identify potential customer segments that generate recurring delivery demand Develop partnerships and commercial opportunities that can generate consistent<br><br>B2C delivery volumes.<br><br> Understand customer delivery requirements and recommend appropriate Madar<br><br>solutions.<br><br> Monitor market trends across e-commerce and last-mile delivery to identify new<br><br>business opportunities.<br><br>Demand Generation<br><br> Develop initiatives to generate consistent delivery demand and customer<br><br>volume.<br><br> Identify new customer acquisition channels and optimize existing channels Work closely with Marketing and other teams to develop campaigns and initiatives<br><br>that drive customer acquisition and usage.<br><br> Monitor acquisition performance, conversion rates, customer activity, and revenue<br><br>contribution.<br><br> Continuously test and improve customer acquisition strategies<br><br>Client & Partner Network<br><br> Leverage an established network within the Saudi e-commerce, retail, delivery,<br><br>and last-mile ecosystem.<br><br> Build and maintain relationships with key potential customers, merchants, retailers,<br><br>and strategic partners.<br><br> Identify high-value accounts and opportunities that can generate recurring delivery<br><br>volumes.<br><br> Lead commercial discussions, negotiations, and partnership agreements<br><br>Market & Performance Management <br><br> Monitor B2C market trends, competitor activities, customer behavior, and pricing Track key KPIs including:New Customer Acquisition Active Customers Customer Conversion Rate Delivery Volume Revenue Customer Retention Customer Acquisition Cost Customer Lifetime Value Churn Rate Provide regular performance reports, forecasts, and recommendations to senior<br><br>management.<br><br>Team Leadership <br><br> Lead and develop the B2C sales team Set individual and team targets and monitor performance Coach team members on prospecting, customer acquisition, negotiation, and<br><br>closing.<br><br> Establish a results-driven culture focused on customer growth and revenue<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, Sales, or a related field *5 to 7years of sales or business development experience in Saudi Arabia's last-mile delivery<br><br>market.<br><br> Proven track record of achieving sales targets and acquiring new customers Strong understanding of the Saudi market and B2C customer behavior Established network of potential customers is highly preferred Experience in *e-commerce, logistics, delivery, or technology companies* is preferred Strong communication, negotiation, and presentation skills Strong customer relationship management skills Self-motivated, results-oriented, and commercially driven Good knowledge of CRM systems and sales pipeline management Excellent command of Arabic and English
Saudi - Jeddah
Job Summary General Practitioner is responsible for providing the care of his/her patients maintaining a high-level of professional performance in accordance with:Evidence based medicine. Professional medical ethics and CBAHI / JCIA standards. Hospital medical by-laws. Laws of Ministry of Health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. Provides patient care within the parameters of their professional competence as reflected in the scope of their clinical privileges. Performs history taking, physical examinations, interpretation of common diagnostic tests and formulation of a plan management; on admission. Conducts daily ward rounds, on all inpatients in the section. Liaises with the concerned consultant about care of his inpatients. Assumes an active part in the On-Call Rotations in the Department and participates actively in the morning report together with this Consultant on-call and the moderator. Admits patients from the hospital referral facilities (e.g. ER and OPD) upon appropriate discussion with the Consultant under whose name the admission is done. Evaluates all new admissions and coordinates with the Consultant and Senior Registrar a plan of investigation to establish a diagnosis and a management course. Executes the plan, approved by the Consultant/Senior Registrar. Seeks the advice and guidance of his seniors whenever the condition of a patient merits further expertise. Documents all plans in the patient's charts and keeps an updated follow-up in the progress notes. Presents the previous day's admissions in the morning report when resident on duty. Participates in the On-Call Rota of the Department for patient care and admissions. Executes all diagnostic procedures required on the patient (e.g. bone marrow aspirations and biopsy, lumbar puncture, personal cavities aspirations, etc.) after consultation with the Senior Staff. Participates in the delivery of medical care in the outpatient services (e.g. OPD and ER) under the supervision of the Senior Staff. Rotates through the specialized inpatient units (ICU, CCU, Hemodialysis, etc.), if needed, under the supervision of the Senior Staff Member in-charge. Prepares problem lists, discharge summaries, death reports and special reports on patients, when needed. Participates in CME through medical meetings. Shares and participates in the Departments' educational and training activities: Grand Rounds, tutorials, Journal Clubs, morbidity and Mortality meeting, etc. Carries out administrative, organizational or any other duties assigned by the Head of the Department. Undertakes any assignments given by the Head of the Department. Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. They are knowledgeable about their essential role in patient and family education. Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. Abides by the Policies and Procedures of the Department of Internal Medicine and By-Laws and Rules and Regulations of Riyadh Care hospital. Reporting to Senior Registrar, Consultant internist or Consultant of the Subspecialty (Division), and Head of department. Liaises with:All Physicians, the staff of the supporting professional services, patients and families. Supervises None. Qualifications:A minimum of:EDUCATION: Required University Medical Degree i.e. M. B., B. S. (graduate in medicine) or a recognized equivalent. Recognized as a General Practitioner by the Saudi Commission for Health Specialties. Desirable Additional qualifications in his specialty, if any. EXPERIENCE:Required Minimum of two (2) years in Medicine after obtaining his/her degree. Current valid license to practice medicine in the area of his specialty. Desirable Additional experience in his/her specialty. Academic affiliation preferable
Saudi - Jeddah
About Us : Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens – as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction <br>I. JOB SUMMARYThe Support Engineer at Direct FN is a hands-on technical role responsible for supporting the stability and reliability of Direct FN's capital markets applications across client and internal environments. This role handles application issues, post-deployment support, and incident resolution — investigating problems, applying fixes, and ensuring Direct FN's trading, brokerage, and market data platforms remain stable and performant. Working under the direction of the Deployment Manager, the Support Engineer troubleshoots application issues, supports go-live and hyper-care activities, and maintains accurate support documentation. II. Key Responsibilities:1. Application Support & Incident Handling● Respond to and resolve application issues and incidents across client and internal environments within SLA.● Provide application support during and after deployments, monitoring application health and stability.● Log, track, and update incidents accurately in Direct FN's support tracking system (Jira). applying correct priority and severity classification based on business impact.<br>2. Troubleshooting & Problem Resolution● Investigate application errors, performance issues, and configuration problems, applying fixes and workarounds.● Analyze logs, queries, and system behaviour to identify the causes of issues.● Apply configuration changes and verify resolutions in line with change management processes.3. Monitoring & Stability● Monitor application performance and stability using monitoring and alerting tools, responding to issues promptly.● Flag recurring issues and trends to senior engineers for permanent resolution.● Support post-deployment hyper-care periods to ensure application stability after go-live.4. Documentation & Knowledge Sharing● Maintain accurate support records, incident logs, and resolution notes.● Contribute to knowledge bases, troubleshooting guides, and support documentation.● Share learnings with the team to improve overall support quality.5. Cross-Functional Collaboration● Work with engineering, Dev Ops, and deployment teams to resolve application issues, using Jira to coordinate, communicate progress, and keep support requests up to date.● Escalate complex or unresolved issues to senior engineers or the Deployment Manager with clear documentation.● Support deployment and go-live activities as required.<br>III. Qualifications & Requirements:● Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.● Experience: 3–5 years of experience in application support, technical support, or IT operations roles.● Hands-on experience troubleshooting applications in Linux and/or Windows server environments.● Proficiency in log analysis, basic SQL queries, and scripting languages such as Bash, Power Shell, or Python.● Understanding of application server configuration and database support procedures.● Familiarity with incident management and change management processes.● Practical experience or working knowledge of Jira for incident and ticket management, issue tracking and resolution, monitoring and updating support requests, and coordination and communication with technical teams.● Fluent in English (spoken and written).<br>IV. Prefer to Have:● Experience supporting financial technology applications, trading platforms, or brokerage management systems.● Familiarity with monitoring tools (e.g., Grafana, PRTG, or Datadog).● Exposure to cloud environments (Azure, AWS, or OCI) and containerization basics (Docker).● ITIL Foundation certification or equivalent.<br>V. Core Skills:● Troubleshooting: Identifies and resolves application issues accurately and efficiently.● Technical Aptitude: Solid understanding of application and database behaviour.● Attention to Detail: Logs and tracks incidents and resolutions precisely.● Composure Under Pressure: Remains effective during incidents and go-live windows.● Communication: Communicates clearly with team members and stakeholders.● Collaboration: Works effectively with engineering, Dev Ops, and deployment teams.<br>VI. Key Result Areas (KRAs):● Issue Resolution: Application issues resolved accurately and within SLA.● Application Stability: Stable applications with prompt response to emerging issues.● Documentation Quality: Accurate incident logs, support records, and knowledge contributions.● Escalation Quality: Timely, well-documented escalation of complex issues.● Technical Growth: Continuous improvement in technical and support skills.
Saudi - Jeddah
Job Purpose:The IT Business Intelligence Manager leads the design, development, governance, and continuous optimization of the organization’s enterprise business intelligence and data platforms. The role owns the end-to-end data lifecycle, from source-system extraction and data integration through semantic modeling, reporting, and executive analytics, ensuring accurate, timely, secure, and scalable delivery of business insights. It also provides leadership for BI platform administration, infrastructure reliability, and cross-functional technical collaboration<br>Key Responsibilities:2.1 BI Platform Strategy & Data Architecture Own the enterprise BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring alignment with the business intelligence strategy and scalability requirements. Lead adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize the enterprise data platform. Lead the migration of reporting assets from Tableau to Power BI, including conversion of calculated fields and measures into DAX, and manage the platform phase-down timeline. Define data modeling standards for fact and dimension structures, ensuring consistency, performance, and business alignment across semantic models.<br>2.2 ETL, Data Engineering & Performance Optimization Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing. Manage Power BI incremental refresh strategies and query-folding techniques for large-scale fact tables. Perform SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolvesemantic-model refresh failures, capacity constraints, and gateway-related connectivity issues.<br>2.3 Reporting, Analytics & Executive Communication Develop advanced DAX measures and analytical solutions for business use cases, including customer credit aging, margin analysis, and demand baselines. Translate complex SQL and DAX logic into clear, business-friendly documentation for non-technical stakeholders and process owners. Prepare board- and executive-level deliverables, including executive summaries, financial analyses, investment studies, and presentation decks. Partner with business units to translate reporting requirements into scalable, governed BI solutions.<br>2.4 Platform Administration, Security & Governance Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace. Lead Tableau Server administration, version upgrades, and support runbook documentation. Ensure BI infrastructure and data-handling practices align with applicable Saudi National Cybersecurity Authority requirements.<br>2.5 Infrastructure & Cross-Functional Technical Support Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, supported by appropriate technical evidence. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure. Prepare clear technical communications, incident summaries, and recommendations for infrastructure, network, and business teams.<br>Core Technical Skills & Tools:BI & Visualization:Power BI (Desktop, Service, DAX, Power Query / M) Tableau Desktop & Server (including version upgrades) Executive dashboards & presentation decks (Power Point)<br>Data Engineering & Databases:SQL Server (T-SQL, query tuning, execution plans) SSIS (ETL/ELT design, connection managers, batch jobs) Large-scale fact tables (100M–900M+ rows), incremental refresh, query folding<br>Platform, Cloud & Governance:Microsoft Fabric, One Lake, Medallion Architecture Power BI Gateways (Azure & on-premises clusters) Microsoft Purview Audit Logs, Power Shell / Admin APIs, Azure hybrid connectivity (VPN, VMs)<br>Qualifications:Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field. Extensive hands-on experience in enterprise business intelligence, data warehousing, and analytics platforms. Proven experience managing large-scale BI environments across hybrid cloud and on-premises infrastructure. Experience with Microsoft Fabric and modern Lakehouse architecture is an advantage. Strong understanding of data governance, security, and regulatory compliance frameworks applicable in Saudi Arabia.
Elm
Saudi - Riyadh
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Job Title</span></strong></p>
</td>
<td valign="top">
<p ><span >Senior Consultant</span></p>
</td>
<td valign="top">
<p ><strong><span >Job Code</span></strong></p>
</td>
<td valign="top">
<p ><span >701679</span></p>
</td>
<td valign="top">
<p ><strong><span >Grade</span></strong></p>
</td>
<td valign="top">
<p ><span >I4</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Group</span></strong></p>
</td>
<td valign="top">
<p ><span >Government Products </span></p>
</td>
<td valign="top">
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >System Design & BI</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Mobile Apps</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To lead software quality assurance activities across the digital products portfolio by establishing quality practices, planning and governing testing activities, ensuring product readiness, and maintaining high standards of software quality across mobile and web applications. The role is responsible for supporting the increasing testing demand across the product landscape, improving product reliability, enhancing user experience, and ensuring successful delivery of high-quality digital solutions that meet business and customer expectations.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Quality Assurance Strategy & Testing Governance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Define and implement software quality assurance standards, methodologies, and testing frameworks across digital products.</span></li>
<li ><span >Establish testing governance practices to ensure consistency and quality throughout the product lifecycle.</span></li>
<li ><span >Define quality metrics, testing standards, and acceptance criteria.</span></li>
<li ><span >Drive continuous improvement of testing processes and quality practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Test Planning & Test Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead test planning activities across multiple products, releases, and enhancement initiatives.</span></li>
<li ><span >Define testing scopes, schedules, priorities, resources, and testing approaches.</span></li>
<li ><span >Ensure adequate test coverage across functional, integration, regression, usability, and user acceptance testing activities.</span></li>
<li ><span >Monitor testing progress and ensure timely completion of testing deliverables.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Functional & User Acceptance Testing</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Lead and coordinate functional testing and UAT activities across digital products.</span></li>
<li ><span >Validate applications against business, functional, and user requirements.</span></li>
<li ><span >Coordinate testing execution with business users, product teams, and technical stakeholders.</span></li>
<li ><span >Ensure identified issues are documented, tracked, and resolved before release.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Defect Management & Quality Control</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Manage the defect lifecycle, including identification, documentation, prioritization, and resolution tracking.</span></li>
<li ><span >Perform root cause analysis on recurring issues and recommend corrective actions.</span></li>
<li ><span >Monitor defect trends and support initiatives that improve product quality.</span></li>
<li ><span >Ensure quality standards are maintained throughout product development and deployment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Mobile & Web Application Quality Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Oversee testing activities for mobile and web applications within the product portfolio.</span></li>
<li ><span >Validate application functionality, usability, compatibility, and performance across supported platforms.</span></li>
<li ><span >Ensure digital products meet defined user experience and quality expectations.</span></li>
<li ><span >Support release readiness through comprehensive application validation.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Product Release Readiness & Deployment Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish release quality gates and readiness criteria for product deployments.</span></li>
<li ><span >Verify that products meet quality, functionality, and business acceptance requirements before release.</span></li>
<li ><span >Support deployment activities and coordinate testing validation required for production releases.</span></li>
<li ><span >Collaborate with technical and operational teams to ensure successful product deployment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Quality Reporting & Performance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop quality dashboards, testing reports, and performance metrics for management visibility.</span></li>
<li ><span >Monitor testing effectiveness, release quality, and product stability indicators.</span></li>
<li ><span >Provide recommendations that improve testing outcomes and product quality.</span></li>
<li ><span >Support data-driven decision-making through testing and quality analytics.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Collaboration & Continuous Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with product managers, business stakeholders, developers, designers, and technical teams throughout the product lifecycle.</span></li>
<li ><span >Support product quality initiatives and continuous improvement programs.</span></li>
<li ><span >Share quality assurance best practices and contribute to capability development across teams.</span></li>
<li ><span >Identify opportunities to improve testing efficiency, automation, and quality management practices.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Software Quality Assurance, Software Testing, Quality Engineering, Digital Products, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
</span>