Insurance Coordinator Jobs in Saudi
6982 Jobs Found
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<p><b>Working with Us</b><br>Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.</p><br><p>Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: <span><span><span><span><span><span><span><span><span><span><span>careers.bms.com/working-with-us</span></span></span></span></span></span></span></span></span></span></span>.</p><br><p>The <b>Senior Medical Advisor Immuno-Oncology – based in Riyadh -</b> is part of the Medical Affairs Team and provides a bridge between clinical research and the cross-functional Brand Team. This position is responsible for the planning and execution of scientific projects related and not limited to broadly understood medical communication and education. The Senior Medical Advisor IO is accountable for developing, maintaining, and sharing Immuno oncology-related medical & scientific capabilities.</p><br><p><b><u>Responsibilities:</u></b></p><br><p><b>External Environment and Customer Focus </b></p><br><ul><li><p>Develops and maintains strong relationship with scientific experts/Thought Leaders and external organizations in therapeutic areas of interest using various channels for interactions (1:1, group presentation; virtual meetings).</p><br></li><li><p>Effectively develops content and presents information to HCPs, as appropriate, ensuring medical accuracy and compliance with local procedures, ethical and legal guidelines and directives.</p><br></li><li><p>Sets up strong scientific collaboration scientific experts/Thought Leaders</p><br></li><li><p>Actively profile the medical landscape and continuously update knowledge and expertise in products, patient treatment trends, unmet medical needs, clinical trials and scientific activities. Understand the competitive landscape and actively prepare to address informational needs of customers.</p><br></li><li><p>Collects and provides meaningful medical insights back to the organization to be actioned in support of the strategy development.</p><br></li></ul><p><b>Medical Planning/Execution </b></p><br><ul><li><p>Delivers scientifically meaningful medical programs proposals and ensure flawless execution of medical activities to support overarching medical plan execution (e.g, Advisory Boards, Satellite Symposia, scientific roundtables, etc.)</p><br></li><li><p>Lead cross functional collaboration within matrix teams to ensure appropriate embedding of the medical perspective and aligned focus in key critical execution to achieve overall medical strategies and objectives.</p><br></li><li><p>Provide significant knowledge and insight to Head Office medical team (local/regional/worldwide) and local commercial organization to shape strategy.</p><br></li><li><p>Proactively coaches others on how they can enhance their scientific skills in this area.</p><br></li><li><p>Discuss and deliver Health Economics and Outcomes Research (HEOR) evidence based information reactively (ie, to government agencies, healthcare organizations, and payers), as appropriate.</p><br></li><li><p>Represent medical as a key reference point for internal stakeholders for Neuroscience</p><br></li></ul><p><b>Compliance</b></p><br><ul><li><p>Endorse and implement a culture of compliance</p><br></li><li><p>Adhere to all internal and external rules and regulations</p><br></li><li><p>Alert management or the Compliance Department to any possible compliance issues</p><br></li><li><p>Act as a role model who demonstrates consistent ethical and professional behavior.</p><br></li></ul><p><b><u>Degree Requirements:</u></b></p><br><ul><li><p><b>Advanced scientific degree (PharmD, PhD, MD)</b></p><br></li></ul><p><b><u>Experience Requirements:</u></b></p><br><ul><li><p><b>Working in a medical / scientific role with 5+ years’ experience.</b></p><br></li><li><p><b>Expert knowledge of Immuno Oncology</b></p><br></li><li><p><b>Expert Experience in the IO health care environment in KSA</b></p><br></li><li><p>Ability to communicate scientific or clinical data in an understandable and valuable manner to help HCPs best serve their patients.</p><br></li><li><p>Ability to develop and effectively manage new and existing HCPs relationships.</p><br></li><li><p>Developing field medical plans aligned with medical and overall disease & product objectives</p><br></li></ul><p><b><u>Key Competency Requirements:</u></b></p><br><ul><li><p>High level of scientific acumen, including the ability to interpret and present clinical data and effectively draw out clinical insights during dialogue with HCPs.</p><br></li><li><p>Ability to translate clinical data into Medical strategies and objectives</p><br></li><li><p>Possesses a strong Business acumen.</p><br></li><li><p>Embraces being independent and takes initiatives to further develop their scientific knowledgebase, while developing strong rapport and working relationships with external and internal stakeholders.</p><br></li><li><p>Demonstrates a sense of learning agility by seeking out and learning from unfamiliar experiences and then applying those lessons to succeed in the next new situation.</p><br></li><li><p>Drive to succeed and ability to adapt rapidly to an evolving and challenging entrepreneurial environment.</p><br></li><li><p>Demonstrates innovation and the ability to integrate innovative concepts from others into local plans.</p><br></li><li><p>Has the know-how to plan and execute effective and successful Learning Programs for HCPs.</p><br></li><li><p>Experience in reviewing medical content of promotional and non promotional materials</p><br></li><li><p>Possesses strong work ethics, ability to set priorities and manage time appropriately.</p><br></li><li><p>Holds a high level of integrity and good judgement, in order to navigate the requirements of the role effectively and compliantly in accordance with BMS policies and procedures</p><br></li><li><p>Strong communication and presentation skills.</p><br></li><li><p>Fluent in Arabic & English</p><br></li></ul><p><b><i>Travel may be required </i></b></p><br><p><b><i>#LI-Hybrid</i></b></p><br><p><i>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.</i></p><br><p><b>Uniquely Interesting Work, Life-changing Careers</b><br>With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting <span>global participation </span>in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.</p><br><p><b>On-site Protocol</b></p><br><p><span>BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:</span></p><br><p><span>Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.</span></p><br><p><b>Supporting People with Disabilities</b></p><br><p><span>BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace <span><span>accommodations/adjustments</span></span> and ongoing support in their roles. Applicants can request a reasonable workplace <span><span>accommodation/adjustment</span></span> prior to accepting a job offer. If you require reasonable <span><span>accommodations/adjustments</span></span> in completing this application, or in any part of the recruitment process, direct your inquiries to </span><span><span><span>adastaffingsupport@bms.com</span></span></span><span>. Visit </span><span><span>careers.bms.com/</span><span>eeo</span><span>-accessibility</span></span><span> to access our complete Equal Employment Opportunity statement.</span></p><br><p><b>Candidate Rights</b></p><br><p><span>BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.</span></p><br><p><span>If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: </span><span><span><span>https://careers.bms.com/california-residents/</span></span></span></p><br><p><b>Data Protection</b></p><br><p>We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <span>https://careers.bms.com/fraud-protection</span>.</p><br><p>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.</p><br><p><span>If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at </span>TAEnablement@bms.com<span>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.</span></p><br>R1604846 : Senior Medical Advisor Immuno-Oncology - Riyadh </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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1+ years </div>
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Bachelor's degree / higher diploma </div>
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Company Description ICMS Group - International Construction & Manufacturing Services is a leading Saudi multi-disciplinary industrial contracting company serving the oil & gas, petrochemical, power generation, and other major industrial sectors across Saudi Arabia. With over 19 years of experience and more than 10,000 employees, ICMS delivers construction, operations, maintenance, industrial services, engineering, procurement, housing, and catering solutions. The company has achieved sustained growth by offering diversified, specialized industrial solutions tailored to complex client needs. ICMS holds ISO 45001:2018, ISO 14001:2015, and ISO 9001:2015 certifications, underscoring a strong commitment to quality, safety, and environmental responsibility. Services are delivered with trust, ethical business practices, and a focus on long-term partnerships with prestigious clients.<br>Company Overview (Food Makers) Food Makers Catering Services is a fully owned subsidiary of ICMS Group, established to provide world-class workforce catering solutions, corporate executive hospitality, and large-scale industrial camp food management across the Kingdom of Saudi Arabia. We focus on using the freshest natural ingredients and diverse international cuisines to serve exceptional meals. Position Summary We are looking for a highly motivated, non-managerial Food Services-Business Development Specialist to secure high-volume accounts and institutional hospitality partnerships. Operating out of our Jubail hub, you will actively convert corporate, venue, and industrial workforce camp prospects into active contracts. <br>Key Responsibilities & Duties B2B Prospecting & Contract Hunting: Proactively seek out and generate leads from corporate clients, industrial remote workforce camps, facility managers, and private venue developers across Saudi Arabia. Menu Engineering Partnerships: Collaborate with the Food Makers executive chef team to pitch customized food menus ranging from specialized salads to multi-course hot buffets matching the budget needs of clients. Industrial Camp Pitching: Market and sell our specialized "Camp Catering Services" designed for large labor workforce installations, temporary camp setups, and long-term remote facilities. Event & Reception Sales: Secure short-term and long-term service agreements for corporate meetings, business receptions, VIP banquets, and seasonal social milestones. Client Transitioning: Drive client relationships from cold prospecting to finalized contractual agreements, ensuring a seamless operational hand-off. <br>Job Requirements & Qualifications<br>Education & Background Minimum Requirement: Bachelor’s degree or professional diploma in Business Administration, Marketing, or Hospitality Management.<br>Experience Minimum 3 to 5 years of proven success in business-to-business (B2B) sales specifically inside industrial food service, institutional catering, or corporate facility management sectors in Saudi Arabia.<br>Core Competencies & Skills Exceptional relationship building, negotiation, and closing skills with an established network of regional corporate buyers. Direct working knowledge of food costing systems, contract margins, and custom menu presentations. Valid Saudi driver’s license along with localized market familiarity in the Eastern Province. Bilingual fluency in both English and Arabic to smoothly present layouts to diverse corporate clients.<br>Employment Terms & Environment Primary Hub: Jubail City Center, Al Jubail 35514. Travel Status: High local travel to meet with company executives and facility managers. Compensation Structure: Base salary plus a commission structure based on locked revenue milestones.
<h3 >About the Tour Mechanic Role</h3>
<p >ADES - Advanced Energy Systems is seeking a dedicated Tour Mechanic to join our team in Saudi Arabia. This full-time role is central to maintaining the operational efficiency of drilling activities by performing planned preventive maintenance, repairs, and servicing of all essential mechanical equipment and systems. The Tour Mechanic will operate with a strong focus on the safety of personnel, the environment, and equipment, contributing to maximized drilling operation efficiency. This position requires 5-10 years of relevant experience.</p> <h3 >Core Responsibilities</h3>
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<li >Collaborate with Senior Mechanics to identify and resolve mechanical issues through comprehensive tests, inspections, and troubleshooting procedures.</li>
<li >Promptly report any equipment damage or faults to rig supervisors.</li>
<li >Utilize diagnostic tools, equipment manuals, and technical documentation to address complex mechanical issues, implementing effective solutions to restore functionality and minimize downtime.</li>
<li >Maintain an adequate supply of spare parts, consumables, and supplies to fulfill maintenance requirements and facilitate safe, efficient operations.</li>
<li >Perform duties related to preparing the rig for towing, ensuring all mechanical equipment is correctly secured, and maintaining system integrity throughout the rig move.</li>
<li >Ensure workshops and machinery spaces are clean, organized, and free of hazards before and after work tasks or repairs.</li>
<li >Dispose of debris according to the company’s hazardous material segregation and waste management policies, considering environmental and safety aspects.</li>
<li >Maintain an effective working relationship with other departments, third-party personnel, and Client Representatives.</li>
<li >Record and report all mechanical maintenance activities, equipment inspections, repairs, and spare parts inventory in accordance with company procedures and regulatory requirements.</li>
<li >Comply with permit-to-work and isolation systems.</li>
<li >Develop and train Motormen, providing clear instructions regarding their duties, responsibilities, and necessary safety precautions.</li>
</ul> <h3 >Equipment Maintenance and Operations</h3>
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<li >Perform routine inspections and maintenance of equipment as per the planned maintenance schedule and as directed by the Senior Mechanic.</li>
<li >Execute the maintenance, repair, and servicing of mechanical equipment on the rig, including engines, generators, pumps, compressors, cranes, and hydraulic systems, to ensure optimal performance.</li>
<li >Assist in maintaining and repairing power plants and monitor power distribution, ensuring continuous power availability.</li>
<li >Install new equipment in accordance with regulatory and company standards, including adherence to Management of Change (MOC) requirements.</li>
<li >Utilize the Maintenance System for tracking, monitoring, and managing the maintenance and performance of equipment within the rig.</li>
</ul> <h3 >Qualifications and Experience</h3>
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<li >Formal training as a mechanic, preferably through a multi-year apprenticeship or training program.</li>
<li >Alternatively, time served in the oil field as a mechanic with relevant training certificates and references may be accepted.</li>
<li >A minimum of <strong >five years</strong> of working experience in the mechanical field within drilling and workover operations.</li>
<li >Working experience on offshore rigs is preferred.</li>
</ul> <h3 >Physical Demands and Certifications</h3>
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<li >Ability to work outdoors under all extreme weather conditions, including exposure to noise, humidity, cold, and heat.</li>
<li >Capability to work at heights and in confined spaces.</li>
<li >Willingness to work day/night shifts, with a minimum 12-hour shift duration as required.</li>
<li >Required certifications as per the ADES Training Matrix.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time Tour Mechanic position is based in Saudi Arabia, operating within dynamic drilling and workover environments. The role involves hands-on mechanical work in operational settings, requiring adherence to stringent safety and environmental protocols. The salary for this position will be disclosed during the recruitment process.</p>
Company Description ICMS Group – International Construction & Manufacturing Services is a leading Saudi multi-disciplinary industrial contracting company serving the oil & gas, petrochemical, power generation, and other major industrial sectors across Saudi Arabia. With over 19 years of experience and more than 5,000 employees, ICMS delivers construction, operations, maintenance, engineering, procurement, housing, and catering services tailored to complex industrial needs. The company has achieved ISO 45001:2018, ISO 14001:2015, and ISO 9001:2015 certifications, reflecting its commitment to safety, environmental responsibility, and quality. ICMS continues to grow through diversified industrial solutions, quick response capabilities, and strategic partnerships with prestigious clients. Its work is grounded in ethical business practices, trust, and long-term customer relationships.<br>Role Description & Overview: The Business Development Specialist – Local Logistics is a full-time hybrid role based in Jubail, with a combination of on-site work and some work-from-home flexibility. This role focuses on identifying and developing local logistics business opportunities to support ICMS’s industrial contracting and services portfolio. Day-to-day responsibilities include researching the local logistics market, building and maintaining relationships with clients, vendors, and transport partners, and preparing proposals, quotations, and presentations for new and existing customers. The specialist will coordinate closely with operations, procurement, and project teams to design efficient logistics solutions, negotiate commercial terms, and support contract execution. The role also includes monitoring key performance indicators, tracking market trends, and providing regular reports and forecasts to management to drive sustainable growth in the logistics segment.<br>Key Responsibilities:<br>Client Acquisition: Hunt and secure high-volume local accounts for inland freight, warehousing, and logistics services across major cities in Saudi Arabia. Estimation & Planning: Lead RFQ responses, negotiate commercial rates, and draft Service Level Agreements (SLAs). Vendor Registrations: Secure company qualifications on major local corporate and government procurement portals. Account Onboarding: Bridge the gap between contract signing and operational execution to ensure seamless customer service setup.<br>Candidate Requirements:Experience: 10+ years of proven logistics sales/BD experience strictly within the KSA industrial sector. Local Network: An active, verified portfolio of local manufacturing, industrial, and/or retail B2B clients. Regulations: Strong understanding of KSA Govt. regulations, customs procedures, and the Bayan/SABER portals. Skills: Excellent negotiation skills, valid KSA driving license, and fluency in English (Arabic bilingual is a major plus).<br>Qualification:Strong skills in business development, sales, and client relationship management, with the ability to identify opportunities and convert them into revenue. Experience in logistics, supply chain, or transportation coordination, preferably within industrial, construction, or oil & gas sectors. Competence in market research, data analysis, and reporting to support strategic decision-making and performance tracking. Effective communication, negotiation, and presentation skills in English; proficiency in Arabic is an advantage. Ability to work in a hybrid environment in Jubail, manage multiple priorities, and collaborate with cross-functional teams. Bachelor’s degree in Business, Logistics, Supply Chain Management, Industrial Engineering, or a related field; relevant professional certifications are a plus. Knowledge of local Saudi industrial markets, regulatory requirements, and HSE standards related to logistics operations. Proficiency with MS Office and common business productivity tools.
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.<br>Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Saudi Arabia </div>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Opportunity</h3>
<p >Rotana Hotels is seeking a <strong >Director of Business Development</strong> to join its team in Medina, Al Madinah, Saudi Arabia. This is a full-time position for a commercially astute leader who will drive the property's commercial growth agenda within a dynamic market.</p> <h3 >Role Overview</h3>
<p >The Director of Business Development will lead the property’s sales team and be responsible for its commercial performance. This high-ownership role requires a leader capable of setting strategic direction, building a robust business pipeline, and maintaining rigorous performance standards across the team. The successful candidate will be a passionate commercial leader focused on delivering high levels of customer service and implementing all business requirements for the organization.</p> <h3 >Core Responsibilities</h3>
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<li >Develop a deep understanding of the religious tourism (Umrah/Hajj) ecosystem, including operator functions, booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season), and contracting methods (allotments, series groups, ad-hoc).</li>
<li >Leverage an established network with Umrah/Hajj operators, DMCs, and travel agents, maintaining existing relationships with top Saudi, Gulf, South Asian, and international Umrah wholesalers and tour operators.</li>
<li >Secure and manage business with government and institutional accounts, including Saudi ministries, quasi-government entities, and religious authorities (*, Ministry of Hajj and Umrah-linked business).</li>
<li >Manage high-volume, high-ADR group contracts profitably.</li>
<li >Apply commercial and revenue acumen to business-mix decisions (group vs. FIT, series vs. ad-hoc), collaborating closely with revenue management to impact RevPAR and profitability.</li>
<li >Lead and build the sales team, setting clear goals and targets, holding individuals accountable, and rigorously evaluating performance.</li>
<li >Allocate resources smartly, identifying genuine needs and deploying them accordingly (*, representation or focused effort in key feeder/source markets).</li>
<li >Plan commercial strategy around the peak/trough patterns of the religious calendar, adapting to seasonality and demand volatility.</li>
<li >Maintain working knowledge of the Nusuk platform and Ministry of Hajj & Umrah regulations, understanding their impact on allotments, group registration, and compliance.</li>
<li >Exercise financial and credit-risk awareness with agents, making sound judgments on credit terms, deposit structures, and payment risk to protect cash flow.</li>
<li >Develop a local corporate and diversification pipeline beyond religious tourism to balance seasonality and reduce dependence on pilgrim volume.</li>
<li >Utilize data and CRM systems to track performance, forecast pace accurately, and report pipeline visibility.</li>
<li >Demonstrate a strong command of channel distribution, staying informed on evolving trends for the pilgrim market across OTAs, wholesale, direct, GDS, and emerging booking platforms.</li>
<li >Consistently benchmark against the competitive set and adjust strategy proactively.</li>
<li >Effectively use all systems, CRM, and commercial tools to drive productivity and decision-making.</li>
</ul> <h3 >Qualifications and Experience</h3>
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<li >A minimum of <strong >10 years of experience</strong> in a commercial leadership role.</li>
<li >Proven command of sales strategy.</li>
<li >Deep-rooted relationships within the religious tourism sector and relevant institutional accounts.</li>
</ul> <h3 >Essential Skills and Attributes</h3>
<ul >
<li >Strong leadership and team-building capabilities.</li>
<li >Commercial and revenue acumen.</li>
<li >Adaptability to market seasonality and demand volatility.</li>
<li >Financial and credit-risk awareness.</li>
<li >Data and CRM discipline.</li>
<li >Strong command of channel distribution.</li>
<li >Benchmarking and market awareness.</li>
<li >Fluency within brand governance and commercial doctrine.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will possess a proven command of sales strategy, deep-rooted relationships within the industry, and fluency in brand governance and commercial doctrine. This role offers an opportunity to shape the commercial destiny of a significant property in the region.</p>
<h3 >About Front End Limited Company</h3>
<p >Front End Limited Company is a Saudi firm focused on the intersection of Energy & Oil and Gas, Offshore & Marine Operations, AI & Digital Transformation, Industrial Technologies, and Logistics & Critical Infrastructure. The company operates with agility, precision, and a disciplined, outcome-driven approach.</p> <h3 >Role Overview</h3>
<p >Front End Limited Company is seeking a <strong >Bidding & Estimation Manager</strong> to lead strategic proposals and commercial estimation. This full-time role, based in Al Khobar, Eastern, is central to the company's growth, strategy, and major project acquisitions across Saudi Arabia and the wider region. The manager will be responsible for securing significant opportunities in energy, offshore, and industrial sectors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead the full lifecycle of bids and commercial estimations for major projects in Oil & Gas, Offshore & Marine Services, Vessel Operations & Chartering, Industrial & Infrastructure, Energy & Utilities, and AI-driven solutions.</li>
<li >Manage the end-to-end bidding process, from opportunity qualification to final submission.</li>
<li >Develop commercial and technical proposals, building winning strategies for clients such as Saudi Aramco, EPCs, utilities, offshore operators, and government entities.</li>
<li >Coordinate proposal development across engineering, operations, finance, supply chain, and business development teams.</li>
<li >Develop accurate and competitive cost estimates and pricing models for offshore vessel chartering, marine operations, oil & gas services, industrial solutions, logistics, mobilization, manpower, and offshore crews.</li>
<li >Analyze project risks, margins, and commercial exposure to ensure profitability and competitiveness.</li>
<li >Prepare commercial models specifically for crew boats, offshore support vessels, marine logistics, offshore maintenance operations, and port/vessel-related services.</li>
<li >Collaborate with marine operations and technical teams to ensure realistic pricing and delivery capabilities, understanding operational realities, downtime risks, mobilization, and compliance.</li>
<li >Support strategic client positioning and pre-tender engagement, participating in clarification meetings, negotiations, and commercial discussions.</li>
<li >Build relationships with vendors, subcontractors, OEMs, and partners, while monitoring market trends, pricing benchmarks, and competitor positioning.</li>
</ul> <h3 >Required Qualifications and Skills</h3>
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<li >A minimum of <strong >7 years of experience</strong> in bidding, estimation, tendering, or commercial management.</li>
<li >Strong background in Energy / Oil & Gas, Offshore & Marine, and EPC or industrial projects.</li>
<li >Experience with Saudi Aramco, SABIC, or major international and regional EPCs is highly preferred.</li>
<li >Demonstrated commercial acumen and an analytical mindset.</li>
<li >Proven experience in preparing complex technical and commercial proposals.</li>
<li >Ability to manage multiple high-pressure deadlines simultaneously.</li>
<li >Understanding of offshore operations, vessel commercial structures, and industrial project costing.</li>
<li >Proficiency in Excel and estimation modeling.</li>
</ul> <h3 >Candidate Profile</h3>
<p >The ideal candidate will demonstrate a profile characterized by speed, accountability, and an entrepreneurial spirit. This role requires a detail-oriented, highly disciplined, and solution-driven individual who thrives in high-growth, high-performance environments and can deliver results without constant oversight.</p> <h3 >Work Environment and Opportunities</h3>
<p >Joining Front End offers the opportunity to work on significant regional projects across energy, offshore, autonomy, AI, industrial technology, and infrastructure. The company fosters an environment built on agility, empowerment, entrepreneurship, innovation, and community. Employees benefit from direct exposure to leadership, strategic initiatives, and major regional opportunities that contribute to shaping the future of industry and technology in Saudi Arabia.</p>
<h3 >About Aloula Aviation and the Role</h3>
<p >Aloula Aviation, based in Dammam, Eastern, Saudi Arabia, is seeking a dedicated First Officer to join its flight operations team. This full-time position is designed for an aspiring pilot with 0-1 years of experience, serving as a key member of the flight crew for the Aloula Fleet. The First Officer operates under the close supervision of the Chief Pilot, Fleet Captain, Training Captain, and Captain, ensuring adherence to all operational standards and procedures.</p> <h3 >Operational Context</h3>
<p >The First Officer is responsible for assigned flight activities involving various Aramco Fleet aircraft, which include the Boeing 737-800, Gulfstream, Hawker 900XP, King Air 350, and Air tractor 802. Operations are conducted both within and outside the Kingdom of Saudi Arabia, primarily supporting exploration, drilling, and pipeline camps, or operations in remote desert areas utilizing paved or unprepared airstrips. Pilots are expected to exercise initiative and sound judgment to ensure aircraft protection, passenger and cargo safety, and the completion of accurate flight logs and other records.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Perform First Officer duties, including pilot monitoring and pilot flying, in compliance with the Flight Operation Manual and at the direction of the Captain.</li>
<li >Conduct interior and pre-flight inspections of the aircraft.</li>
<li >Initialize navigation systems and verify the accuracy of manually inserted data.</li>
<li >Obtain weather briefings, route information, file flight plans, and review all flight details for correctness.</li>
<li >Assist the Captain in checking all instruments, engines, and communications equipment prior to flight.</li>
<li >Conduct radio communications necessary for departure after engine starts.</li>
<li >Pilot the aircraft, as directed by the Captain, in accordance with established airman procedures and ICAO/GACA/FAA Rules and Regulations.</li>
<li >Maintain continuous radio communications with appropriate control facilities, making required position reports and receiving changes/amendments to the flight plan.</li>
<li >Operate navigation systems to assure proper aircraft track in accordance with flight clearance and maintain a navigation log.</li>
<li >Advise the Captain of discrepancies noted and assist in developing alternate courses of action when necessary.</li>
<li >Assist the Captain in assuring the safety and comfort of passengers and ensuring aircraft operation complies with GACA, Company, and Department Operating and Safety Regulations.</li>
<li >Support the Captain with aircraft securing, Customs & Immigration formalities, and passenger disembarkation.</li>
<li >Perform assigned standby duty for up to 48 hours per week, and other duties as assigned by the Chief Pilot, Fleet Captain, Training Captain, or Captain, including office duty if required.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >200 flight hours</strong>, including hours acquired in an Initial Approved Training Program (IATP).</li>
<li >Possession of a valid <strong >GACA Commercial Pilot License (CPL)</strong>.</li>
<li >Hold a current <strong >GACA medical certificate</strong>.</li>
<li >A Bachelor's degree in a technical field or an Aviation Related Degree.</li>
</ul> <h3 >Professional Development and Commitment</h3>
<p >This role requires a continuous commitment to professional growth, including ongoing advancement towards satisfactory completion of all ground and flight training for the appropriate aircraft. The First Officer is responsible for continuous progression in knowledge of operating procedures for assigned aircraft and must complete all assigned courses to maintain proficiency and compliance with industry standards.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the specified qualifications are encouraged to apply for this full-time First Officer position in Dammam. Salary details will be discussed during the interview process.</p>
<p><br></p><p><b>JOB ACCOUNTABILITIES</b></p><ul><li>Supervision of all Data Management training and day-to-day activities within the MOF</li><li>Ensuring that all continuing airworthiness and maintenance activities conducted within their Area of Responsibility are carried out in accordance with current processes and procedures by appropriately authorised, qualified and experienced personnel.</li><li>Maintaining standards of all documentation and data in aircraft engineering and servicing.</li><li>Ensuring timely implementation of Modifications, Special Instructions (technical) and NIR s to forward maintenance aircraft.</li><li>Management and supervision of non-secret Electronic Deliverable Data (e.g. UMP) in DMC possession.</li><li>Ensuring that good communication and liaison is maintained with both internal and external agencies, with particular attention to aircraft acceptance / dispatch, queries originating from the maintenance squadron.</li><li>Ensuring Technical queries are monitored and dispatched to relevant agencies on Team Centre and that the squadron register is maintained.</li><li>Ensuring electronic F700 QA and data QA checks are carried out when required and that they are documented and controlled appropriately.</li><li>Supervise and manage the acceptance and departure of aircraft from the squadron, from a data and paperwork perspective.</li><li>As a supervisor exercise delegated health and safety responsibilities over all personnel employed in their control, including other persons who may be affected by their work activities.</li><li>Ensuring that all completed Tool Control forms TTP 108 Forms A &B are collected on a monthly basis and archived for a period of 3 months.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>RECRUITMENT SPECIFICATION</h2><ul><li><strong>Essential</strong> Must be educated to HNC level or recognised equivalent or have relevant experience supported by formal, recorded workplace applied related training.</li><li>Demonstrable experience working as a supervisor conducting Data Management on a busy, military operational flying unit.</li><li>Must have completed a recognised aircraft engineering apprenticeship in industry/military or similar qualification in aircraft systems.</li><li>Must have previous ESS experience with a formal Q annotation.</li><li>Must have extensive post qualification experience of military fast jet maintenance support, within an operational military flying environment.</li><li>Good level of interpersonal skill to co-ordinate a number of activities and the ability to communicate, influence and direct decision making.</li><li>Good understanding of company processes and procedures and industry knowledge.</li><li>Fluent in English</li><li><strong>Desirable</strong> An understanding of engineering operating procedures.</li><li>Proven Managerial experience within the aerospace industry preferably gained on 3rd and/or 4th Generation military aircraft at Supervisor level or equivalent.</li><li>Experience of working in the aviation industry in a Gulf Coast Country preferred.</li><li>The ability to act upon their own initiative within the scope of their job.</li><li>A conscientious approach to work and meticulous attention to detail.</li><li>A track record of meeting strict deadlines without compromising standards and quality.</li></ul><h2>EXPATRIATE EMPLOYEE BENEFITS</h2><p>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</p><h2>SAUDI NATIONAL EMPLOYEE BENEFITS</h2><p>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p >We are currently seeking for passionate and dynamic commercial leaders who pride themselves on their ability to deliver extraordinary levels of customer service and implementing all business requirements for the organization.<br><br>As a Director of Business Development, you will lead the property’s sales team and own its commercial growth agenda. This is a high-ownership position for a commercially astute leader who can set direction, build the pipeline, and hold the team to rigorous performance standards.</p>
<p >Your key responsibilities will include:</p>
<ul>
<li > <b>Deep understanding of the religious tourism (Umrah/Hajj) ecosystem:</b> knows how Umrah operators, group-series agents and pilgrimage tour companies work - booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season) and how business is contracted (allotments, series groups, ad-hoc).</li>
<li><b>Established network with Umrah/Hajj operators, DMCs and travel agents: </b>existing relationships with the top Saudi, Gulf, South Asian and international Umrah wholesalers and tour operators — often the single biggest revenue lever in Madinah.</li>
<li><b>Strong government and institutional account experience:</b> able to secure and manage business with Saudi ministries, quasi-government entities and religious authorities (e.g. Ministry of Hajj and Umrah-linked business), given how institutionally driven Madinah demand is.</li>
<li><b>Group and series business management:</b> proven ability to manage high-volume, high-ADR group contracts profitably.</li>
<li><b>Commercial and revenue acumen, not just sales:</b> understands how business-mix decisions (group vs. FIT, series vs. ad-hoc) impact RevPAR and profitability and works closely with revenue management rather than just chasing volume.</li>
<li><b>Leadership and team building capability:</b> sets clear goals and targets for the sales team, holds individuals accountable, and evaluates performance rigorously against those targets.</li>
<li><b>Smart resource allocation, including source markets:</b> identifies where resources are genuinely needed and deploys them accordingly (e.g. representation or focused effort in key feeder/source markets).</li>
<li><b>Adaptability to seasonality and demand volatility: </b> plans commercial strategy around the peak/trough patterns of the religious calendar rather than assuming steady-state demand.</li>
<li><b>Working knowledge of the Nusuk platform and Ministry of Hajj & Umrah regulations:</b> understands how Saudi’s official Nusuk digital platform and licensing system affect allotments, group registration and compliance.</li>
<li><b>Financial and credit-risk awareness with agents:</b> many Umrah operators are smaller or mid-sized businesses; sound judgement on credit terms, deposit structures and payment risk is needed to protect cash flow.</li>
<li><b>Local corporate and diversification pipeline:</b> beyond religious tourism, able to build a secondary base of local corporate and social-event business to balance seasonality and reduce dependence on pilgrim volume.</li>
<li><b>Data and CRM discipline: </b>comfortable using CRM/booking systems to track performance, forecast pace accurately and report pipeline visibility.</li>
<li><b>Strong command of channel distribution:</b> stays ahead of how distribution is evolving for the pilgrim market — OTAs, wholesale, direct, GDS and emerging booking platforms.</li>
<li><b>Benchmarking and market awareness: </b>consistently benchmarks against the competitive set and adjusts strategy proactively rather than reactively.</li>
<li><b>Effective use of technology and tools: </b>makes full use of all systems, CRM and commercial tools to drive productivity and decision-making, rather than relying on manual or outdated methods.</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 >About the Tamheer Internship at Bupa Arabia</h3>
<p >Bupa Arabia is offering a <strong >Tamheer internship</strong> for a <strong >Mega AC Relationship Management</strong> role, based in <strong >Al Khobar</strong>. This internship is designed to provide practical experience for individuals with 0-1 years of experience, focusing on critical financial operations and supporting strategic initiatives within the Mega AC sector.</p> <h3 >Financial Operations and Compliance</h3>
<p >The intern will be responsible for ensuring the accuracy and timeliness of financial processes related to Mega AC accounts. Key duties include:</p>
<ul >
<li >Preparing, reviewing, and submitting Mega AC invoices through the SAP portal in a timely and accurate manner.</li>
<li >Following up with Mega AC stakeholders regarding invoice approvals, payment status, and expected payment dates.</li>
<li >Coordinating and organizing recharge submissions, ensuring compliance with both internal and Mega AC requirements.</li>
<li >Collaborating with internal departments and Mega AC teams to validate invoice details, supporting documents, and billing requirements.</li>
<li >Maintaining accurate records of invoices, recharges, submissions, and payment tracking.</li>
<li >Ensuring strict adherence to Bupa policies in all financial operations.</li>
</ul> <h3 >Strategic Project Coordination and Support</h3>
<p >This role also involves supporting the coordination and tracking of various strategic initiatives and projects within the Mega AC domain. Responsibilities include:</p>
<ul >
<li >Assisting in coordinating and tracking Mega AC-related projects, programs, and strategic initiatives across areas such as Marketing, IT, and Bupa CareConnect.</li>
<li >Maintaining and regularly updating project trackers, action logs, and progress reports.</li>
<li >Following up internally and externally with stakeholders to ensure timely completion of agreed actions and deliverables.</li>
<li >Supporting project planning activities, including organizing meetings, workshops, and status reviews.</li>
<li >Coordinating communication among project teams, clients, and business partners to achieve mutual objectives.</li>
<li >Preparing meeting materials, presentations, and meeting minutes.</li>
<li >Monitoring project progress and escalating potential delays or risks when required.</li>
<li >Supporting the implementation of project governance and reporting requirements.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this Tamheer internship should possess <strong >0-1 years of professional experience</strong>, demonstrating a foundational understanding of business operations or a related field.</p> <h3 >Key Skills and Attributes</h3>
<p >The ideal candidate will demonstrate:</p>
<ul >
<li >Strong attention to detail and accuracy in financial documentation and record-keeping.</li>
<li >Excellent organizational and time management skills to handle multiple tasks and deadlines.</li>
<li >Effective communication and interpersonal skills for stakeholder engagement and collaboration.</li>
<li >Proficiency in using business software, including familiarity with SAP or similar enterprise systems.</li>
</ul> <h3 >Work Location and Opportunity</h3>
<p >This internship is based in <strong >Al Khobar</strong> and offers a valuable opportunity to gain hands-on experience in relationship management, financial operations, and project coordination within a leading organization.</p>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span >Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p> </p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul>
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >We are seeking a responsible <u>H&S Specialist</u> to ensure compliance with occupational health, safety, and environmental policies and guidelines.</span></li>
<li ><span >Your primary role will be advising on measures to minimize hazards and maintain a safe working environment.</span></li>
<li ><span >Vigilance in identifying violations is crucial.</span></li>
<li ><span >The ideal candidate is a dedicated individual who strictly adheres to Health, Safety, and Environmental laws and regulations.</span></li>
<li ><span >Your focus will be on preventive measures, requiring attentiveness and proactive thinking.</span></li>
<li ><span >Detail orientation is essential, especially during emergencies.</span></li>
<li ><span >Your objective is to establish a workplace that meets legal safety standards and cultivates a culture of prioritizing health, safety, and environment.</span></li>
<li ><span >The H&S Specialist – Nursery H&S advises and assists in the implementation and monitoring of the H&S strategy and management within the subsidiary..</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<ul type="disc">
<li ><span >Compile safety programs.</span></li>
<li ><span >Maintain compliance with all safety regulations and standardize H&S to remain consistent.</span></li>
<li ><span >Establish a cordial and professional relationship with employees.</span></li>
<li ><span >Conduct workplace inspections, risk assessments, and audits to identify potential health, safety, and environmental hazards, and recommend appropriate control measures.</span></li>
<li ><span >Support for development job safety analysis or risk assessment and review.</span></li>
<li ><span >Initiate, organize, and perform H&S trainings of employees, contractors, and visitors.</span></li>
<li ><span >Conduct regular staff meetings and promote safety culture by encouraging safe work practices and recognizing employees who follow safety guidelines.</span></li>
<li ><span >Correct unsafe acts or conditions through the regular line of authority.</span></li>
<li ><span >Develop and implement emergency response plans and coordinate emergency drills.</span></li>
<li ><span >Stop any unsafe acts or processes that seem dangerous or unhealthy.</span></li>
<li ><span >Record and investigate incidents to determine causes.</span></li>
<li ><span >Prepare reports on occurrences, compile & maintain relevant registers, and provide statistical information to reporting manager and/or his/her immediate superior.</span></li>
<li ><span >Promote a positive safety culture by fostering employee engagement, recognition, and continuous improvement in HSE performance.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience: </strong></span></p>
<ul type="disc">
<li ><span >Proven experience as H&S Professional.</span></li>
<li ><span >Enthusiasm and attention to detail always.</span></li>
<li ><span >In depth knowledge of legislation (e.g., OSHA/EMS, Saudi Arabia’s HSE, COSHH, Confined Space, Lifting Operations, Excavations) and HSE procedures.</span></li>
<li ><span >Knowledge of potentially hazardous materials or practices.</span></li>
<li ><span >Experience in writing reports and policies/guidelines for health, safety, and environment.</span></li>
<li ><span >Good communication skills to explain safety procedures and regulations clearly and concisely.</span></li>
<li ><span >Familiarity with conducting data analysis and reporting statistics.</span></li>
<li ><span >Proficient in MS Office applications (e.g., PowerPoint, Excel, MS Word; Working knowledge of safety management information systems is a plus.</span></li>
<li ><span >Outstanding organizational skills.</span></li>
<li ><span >Diligent with great attention to detail.</span></li>
<li ><span >Excellent communication skills with the ability to present, and explain health, safety, and environment topics.</span></li>
<li ><span >Certificate in occupational health, safety, and environment.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills:</strong></span></p>
<ul>
<li ><span >Constructions or Operations work scopes, at least two (3) years relevant experience</span></li>
<li ><span >NEBOSH IGC</span></li>
<li ><span >Emergency drills</span></li>
<li ><span >Fire Fighting</span></li>
<li ><span >First Aid</span></li>
<li ><span >Occupational Health</span></li>
<li ><span >Report Preparation</span></li>
<li ><span >Safety Audit</span></li>
<li ><span >Safety Training</span></li>
<li ><span >Saudi Council of Engineers, preferred.</span></li>
</ul>
<p> </p>
</span>
About The Role<br><br>Madar is seeking an experienced and results-driven B2C Sales to lead the growth of<br><br>Madar's consumer-focused last-mile delivery business across Saudi Arabia.<br><br>The ideal candidate will have 5-7+ years of solid B2C sales experience, preferably within<br><br>last-mile delivery, courier, e-commerce, quick commerce, on-demand delivery, or<br><br>technology-enabled consumer services.<br><br>The candidate should have a strong understanding of the Saudi B2C market, proven<br><br>experience acquiring and growing a high volume of consumer customers, an established<br><br>network within relevant industries, and a strong track record in customer acquisition,<br><br>demand generation, sales strategy, and revenue growth.<br><br>Key Responsibilities<br><br>B2C Sales Strategy<br><br> Develop and execute the B2C sales strategy for Madar's last-mile delivery services Define target customer segments based on customer needs, demographics,<br><br>locations, purchasing behavior, and delivery requirements.<br><br> Identify high-potential B2C segments and develop strategies to increase customer<br><br>acquisition and revenue.<br><br> Develop and execute plans to expand Madar's B2C customer base across key Saudi<br><br>cities and markets.<br><br> Set sales targets and develop action plans to achieve revenue and customer<br><br>acquisition objectives.<br><br>Customer Acquisition <br><br> Lead the acquisition of new B2C customers through direct sales, partnerships,<br><br>referrals, digital channels, and other relevant acquisition channels.<br><br> Build and manage a strong pipeline of prospective customers Develop strategies to increase customer conversion from leads and prospects into<br><br>active customers.<br><br> Identify opportunities to increase customer frequency, retention, and lifetime value Develop initiatives to reactivate inactive customers and reduce customer churn<br><br>E-commerce & Last-Mile Business Development<br><br> Build relationships with e-commerce merchants, online sellers, retailers, social<br><br>commerce businesses, SMEs, and other businesses that require last-mile<br><br>delivery solutions.<br><br> Identify potential customer segments that generate recurring delivery demand Develop partnerships and commercial opportunities that can generate consistent<br><br>B2C delivery volumes.<br><br> Understand customer delivery requirements and recommend appropriate Madar<br><br>solutions.<br><br> Monitor market trends across e-commerce and last-mile delivery to identify new<br><br>business opportunities.<br><br>Demand Generation<br><br> Develop initiatives to generate consistent delivery demand and customer<br><br>volume.<br><br> Identify new customer acquisition channels and optimize existing channels Work closely with Marketing and other teams to develop campaigns and initiatives<br><br>that drive customer acquisition and usage.<br><br> Monitor acquisition performance, conversion rates, customer activity, and revenue<br><br>contribution.<br><br> Continuously test and improve customer acquisition strategies<br><br>Client & Partner Network<br><br> Leverage an established network within the Saudi e-commerce, retail, delivery,<br><br>and last-mile ecosystem.<br><br> Build and maintain relationships with key potential customers, merchants, retailers,<br><br>and strategic partners.<br><br> Identify high-value accounts and opportunities that can generate recurring delivery<br><br>volumes.<br><br> Lead commercial discussions, negotiations, and partnership agreements<br><br>Market & Performance Management <br><br> Monitor B2C market trends, competitor activities, customer behavior, and pricing Track key KPIs including:New Customer Acquisition Active Customers Customer Conversion Rate Delivery Volume Revenue Customer Retention Customer Acquisition Cost Customer Lifetime Value Churn Rate Provide regular performance reports, forecasts, and recommendations to senior<br><br>management.<br><br>Team Leadership <br><br> Lead and develop the B2C sales team Set individual and team targets and monitor performance Coach team members on prospecting, customer acquisition, negotiation, and<br><br>closing.<br><br> Establish a results-driven culture focused on customer growth and revenue<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, Sales, or a related field *5 to 7years of sales or business development experience in Saudi Arabia's last-mile delivery<br><br>market.<br><br> Proven track record of achieving sales targets and acquiring new customers Strong understanding of the Saudi market and B2C customer behavior Established network of potential customers is highly preferred Experience in *e-commerce, logistics, delivery, or technology companies* is preferred Strong communication, negotiation, and presentation skills Strong customer relationship management skills Self-motivated, results-oriented, and commercially driven Good knowledge of CRM systems and sales pipeline management Excellent command of Arabic and English
Job Summary General Practitioner is responsible for providing the care of his/her patients maintaining a high-level of professional performance in accordance with:Evidence based medicine. Professional medical ethics and CBAHI / JCIA standards. Hospital medical by-laws. Laws of Ministry of Health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. Provides patient care within the parameters of their professional competence as reflected in the scope of their clinical privileges. Performs history taking, physical examinations, interpretation of common diagnostic tests and formulation of a plan management; on admission. Conducts daily ward rounds, on all inpatients in the section. Liaises with the concerned consultant about care of his inpatients. Assumes an active part in the On-Call Rotations in the Department and participates actively in the morning report together with this Consultant on-call and the moderator. Admits patients from the hospital referral facilities (e.g. ER and OPD) upon appropriate discussion with the Consultant under whose name the admission is done. Evaluates all new admissions and coordinates with the Consultant and Senior Registrar a plan of investigation to establish a diagnosis and a management course. Executes the plan, approved by the Consultant/Senior Registrar. Seeks the advice and guidance of his seniors whenever the condition of a patient merits further expertise. Documents all plans in the patient's charts and keeps an updated follow-up in the progress notes. Presents the previous day's admissions in the morning report when resident on duty. Participates in the On-Call Rota of the Department for patient care and admissions. Executes all diagnostic procedures required on the patient (e.g. bone marrow aspirations and biopsy, lumbar puncture, personal cavities aspirations, etc.) after consultation with the Senior Staff. Participates in the delivery of medical care in the outpatient services (e.g. OPD and ER) under the supervision of the Senior Staff. Rotates through the specialized inpatient units (ICU, CCU, Hemodialysis, etc.), if needed, under the supervision of the Senior Staff Member in-charge. Prepares problem lists, discharge summaries, death reports and special reports on patients, when needed. Participates in CME through medical meetings. Shares and participates in the Departments' educational and training activities: Grand Rounds, tutorials, Journal Clubs, morbidity and Mortality meeting, etc. Carries out administrative, organizational or any other duties assigned by the Head of the Department. Undertakes any assignments given by the Head of the Department. Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. They are knowledgeable about their essential role in patient and family education. Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. Abides by the Policies and Procedures of the Department of Internal Medicine and By-Laws and Rules and Regulations of Riyadh Care hospital. Reporting to Senior Registrar, Consultant internist or Consultant of the Subspecialty (Division), and Head of department. Liaises with:All Physicians, the staff of the supporting professional services, patients and families. Supervises None. Qualifications:A minimum of:EDUCATION: Required University Medical Degree i.e. M. B., B. S. (graduate in medicine) or a recognized equivalent. Recognized as a General Practitioner by the Saudi Commission for Health Specialties. Desirable Additional qualifications in his specialty, if any. EXPERIENCE:Required Minimum of two (2) years in Medicine after obtaining his/her degree. Current valid license to practice medicine in the area of his specialty. Desirable Additional experience in his/her specialty. Academic affiliation preferable
About Us : Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens – as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction <br>I. JOB SUMMARYThe Support Engineer at Direct FN is a hands-on technical role responsible for supporting the stability and reliability of Direct FN's capital markets applications across client and internal environments. This role handles application issues, post-deployment support, and incident resolution — investigating problems, applying fixes, and ensuring Direct FN's trading, brokerage, and market data platforms remain stable and performant. Working under the direction of the Deployment Manager, the Support Engineer troubleshoots application issues, supports go-live and hyper-care activities, and maintains accurate support documentation. II. Key Responsibilities:1. Application Support & Incident Handling● Respond to and resolve application issues and incidents across client and internal environments within SLA.● Provide application support during and after deployments, monitoring application health and stability.● Log, track, and update incidents accurately in Direct FN's support tracking system (Jira). applying correct priority and severity classification based on business impact.<br>2. Troubleshooting & Problem Resolution● Investigate application errors, performance issues, and configuration problems, applying fixes and workarounds.● Analyze logs, queries, and system behaviour to identify the causes of issues.● Apply configuration changes and verify resolutions in line with change management processes.3. Monitoring & Stability● Monitor application performance and stability using monitoring and alerting tools, responding to issues promptly.● Flag recurring issues and trends to senior engineers for permanent resolution.● Support post-deployment hyper-care periods to ensure application stability after go-live.4. Documentation & Knowledge Sharing● Maintain accurate support records, incident logs, and resolution notes.● Contribute to knowledge bases, troubleshooting guides, and support documentation.● Share learnings with the team to improve overall support quality.5. Cross-Functional Collaboration● Work with engineering, Dev Ops, and deployment teams to resolve application issues, using Jira to coordinate, communicate progress, and keep support requests up to date.● Escalate complex or unresolved issues to senior engineers or the Deployment Manager with clear documentation.● Support deployment and go-live activities as required.<br>III. Qualifications & Requirements:● Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.● Experience: 3–5 years of experience in application support, technical support, or IT operations roles.● Hands-on experience troubleshooting applications in Linux and/or Windows server environments.● Proficiency in log analysis, basic SQL queries, and scripting languages such as Bash, Power Shell, or Python.● Understanding of application server configuration and database support procedures.● Familiarity with incident management and change management processes.● Practical experience or working knowledge of Jira for incident and ticket management, issue tracking and resolution, monitoring and updating support requests, and coordination and communication with technical teams.● Fluent in English (spoken and written).<br>IV. Prefer to Have:● Experience supporting financial technology applications, trading platforms, or brokerage management systems.● Familiarity with monitoring tools (e.g., Grafana, PRTG, or Datadog).● Exposure to cloud environments (Azure, AWS, or OCI) and containerization basics (Docker).● ITIL Foundation certification or equivalent.<br>V. Core Skills:● Troubleshooting: Identifies and resolves application issues accurately and efficiently.● Technical Aptitude: Solid understanding of application and database behaviour.● Attention to Detail: Logs and tracks incidents and resolutions precisely.● Composure Under Pressure: Remains effective during incidents and go-live windows.● Communication: Communicates clearly with team members and stakeholders.● Collaboration: Works effectively with engineering, Dev Ops, and deployment teams.<br>VI. Key Result Areas (KRAs):● Issue Resolution: Application issues resolved accurately and within SLA.● Application Stability: Stable applications with prompt response to emerging issues.● Documentation Quality: Accurate incident logs, support records, and knowledge contributions.● Escalation Quality: Timely, well-documented escalation of complex issues.● Technical Growth: Continuous improvement in technical and support skills.
Job Purpose:The IT Business Intelligence Manager leads the design, development, governance, and continuous optimization of the organization’s enterprise business intelligence and data platforms. The role owns the end-to-end data lifecycle, from source-system extraction and data integration through semantic modeling, reporting, and executive analytics, ensuring accurate, timely, secure, and scalable delivery of business insights. It also provides leadership for BI platform administration, infrastructure reliability, and cross-functional technical collaboration<br>Key Responsibilities:2.1 BI Platform Strategy & Data Architecture Own the enterprise BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring alignment with the business intelligence strategy and scalability requirements. Lead adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize the enterprise data platform. Lead the migration of reporting assets from Tableau to Power BI, including conversion of calculated fields and measures into DAX, and manage the platform phase-down timeline. Define data modeling standards for fact and dimension structures, ensuring consistency, performance, and business alignment across semantic models.<br>2.2 ETL, Data Engineering & Performance Optimization Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing. Manage Power BI incremental refresh strategies and query-folding techniques for large-scale fact tables. Perform SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolvesemantic-model refresh failures, capacity constraints, and gateway-related connectivity issues.<br>2.3 Reporting, Analytics & Executive Communication Develop advanced DAX measures and analytical solutions for business use cases, including customer credit aging, margin analysis, and demand baselines. Translate complex SQL and DAX logic into clear, business-friendly documentation for non-technical stakeholders and process owners. Prepare board- and executive-level deliverables, including executive summaries, financial analyses, investment studies, and presentation decks. Partner with business units to translate reporting requirements into scalable, governed BI solutions.<br>2.4 Platform Administration, Security & Governance Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace. Lead Tableau Server administration, version upgrades, and support runbook documentation. Ensure BI infrastructure and data-handling practices align with applicable Saudi National Cybersecurity Authority requirements.<br>2.5 Infrastructure & Cross-Functional Technical Support Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, supported by appropriate technical evidence. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure. Prepare clear technical communications, incident summaries, and recommendations for infrastructure, network, and business teams.<br>Core Technical Skills & Tools:BI & Visualization:Power BI (Desktop, Service, DAX, Power Query / M) Tableau Desktop & Server (including version upgrades) Executive dashboards & presentation decks (Power Point)<br>Data Engineering & Databases:SQL Server (T-SQL, query tuning, execution plans) SSIS (ETL/ELT design, connection managers, batch jobs) Large-scale fact tables (100M–900M+ rows), incremental refresh, query folding<br>Platform, Cloud & Governance:Microsoft Fabric, One Lake, Medallion Architecture Power BI Gateways (Azure & on-premises clusters) Microsoft Purview Audit Logs, Power Shell / Admin APIs, Azure hybrid connectivity (VPN, VMs)<br>Qualifications:Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field. Extensive hands-on experience in enterprise business intelligence, data warehousing, and analytics platforms. Proven experience managing large-scale BI environments across hybrid cloud and on-premises infrastructure. Experience with Microsoft Fabric and modern Lakehouse architecture is an advantage. Strong understanding of data governance, security, and regulatory compliance frameworks applicable in Saudi Arabia.
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<p ><strong><span >Job Description </span></strong></p>
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<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Senior Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
</td>
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<p ><span >701679</span></p>
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<p ><strong><span >Grade</span></strong></p>
</td>
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<p ><span >I4</span></p>
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<p ><strong><span >Group</span></strong></p>
</td>
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<p ><span >Government Products </span></p>
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<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >System Design & BI</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Mobile Apps</span></p>
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<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To lead software quality assurance activities across the digital products portfolio by establishing quality practices, planning and governing testing activities, ensuring product readiness, and maintaining high standards of software quality across mobile and web applications. The role is responsible for supporting the increasing testing demand across the product landscape, improving product reliability, enhancing user experience, and ensuring successful delivery of high-quality digital solutions that meet business and customer expectations.</span></p>
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<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<ol >
<li ><span >Quality Assurance Strategy & Testing Governance</span></li>
</ol>
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<ul >
<li ><span >Define and implement software quality assurance standards, methodologies, and testing frameworks across digital products.</span></li>
<li ><span >Establish testing governance practices to ensure consistency and quality throughout the product lifecycle.</span></li>
<li ><span >Define quality metrics, testing standards, and acceptance criteria.</span></li>
<li ><span >Drive continuous improvement of testing processes and quality practices.</span></li>
</ul>
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<li ><span >Test Planning & Test Management</span></li>
</ol>
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<ul >
<li ><span >Lead test planning activities across multiple products, releases, and enhancement initiatives.</span></li>
<li ><span >Define testing scopes, schedules, priorities, resources, and testing approaches.</span></li>
<li ><span >Ensure adequate test coverage across functional, integration, regression, usability, and user acceptance testing activities.</span></li>
<li ><span >Monitor testing progress and ensure timely completion of testing deliverables.</span></li>
</ul>
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<li ><span >Functional & User Acceptance Testing</span></li>
</ol>
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<ul >
<li ><span >Lead and coordinate functional testing and UAT activities across digital products.</span></li>
<li ><span >Validate applications against business, functional, and user requirements.</span></li>
<li ><span >Coordinate testing execution with business users, product teams, and technical stakeholders.</span></li>
<li ><span >Ensure identified issues are documented, tracked, and resolved before release.</span></li>
</ul>
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<ol start="4">
<li ><span >Defect Management & Quality Control</span></li>
</ol>
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<ul >
<li ><span >Manage the defect lifecycle, including identification, documentation, prioritization, and resolution tracking.</span></li>
<li ><span >Perform root cause analysis on recurring issues and recommend corrective actions.</span></li>
<li ><span >Monitor defect trends and support initiatives that improve product quality.</span></li>
<li ><span >Ensure quality standards are maintained throughout product development and deployment.</span></li>
</ul>
</td>
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<td >
<ol start="5">
<li ><span >Mobile & Web Application Quality Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Oversee testing activities for mobile and web applications within the product portfolio.</span></li>
<li ><span >Validate application functionality, usability, compatibility, and performance across supported platforms.</span></li>
<li ><span >Ensure digital products meet defined user experience and quality expectations.</span></li>
<li ><span >Support release readiness through comprehensive application validation.</span></li>
</ul>
</td>
</tr>
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<td >
<ol start="6">
<li ><span >Product Release Readiness & Deployment Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish release quality gates and readiness criteria for product deployments.</span></li>
<li ><span >Verify that products meet quality, functionality, and business acceptance requirements before release.</span></li>
<li ><span >Support deployment activities and coordinate testing validation required for production releases.</span></li>
<li ><span >Collaborate with technical and operational teams to ensure successful product deployment.</span></li>
</ul>
</td>
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<tr >
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<ol start="7">
<li ><span >Quality Reporting & Performance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop quality dashboards, testing reports, and performance metrics for management visibility.</span></li>
<li ><span >Monitor testing effectiveness, release quality, and product stability indicators.</span></li>
<li ><span >Provide recommendations that improve testing outcomes and product quality.</span></li>
<li ><span >Support data-driven decision-making through testing and quality analytics.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Collaboration & Continuous Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with product managers, business stakeholders, developers, designers, and technical teams throughout the product lifecycle.</span></li>
<li ><span >Support product quality initiatives and continuous improvement programs.</span></li>
<li ><span >Share quality assurance best practices and contribute to capability development across teams.</span></li>
<li ><span >Identify opportunities to improve testing efficiency, automation, and quality management practices.</span></li>
</ul>
</td>
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<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
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<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
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<p > </p>
<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
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<li ><span >Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.</span></li>
</ul>
</td>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Software Quality Assurance, Software Testing, Quality Engineering, Digital Products, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
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<p > </p>
<p > </p>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
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<p ><strong><span >First review by:</span></strong></p>
</td>
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<p > </p>
</td>
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<p ><strong><span >Approved by:</span></strong></p>
</td>
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<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
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<p ><strong><span >Signature</span></strong></p>
</td>
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<p > </p>
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<p ><strong><span >Date</span></strong></p>
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<p > </p>
</td>
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</tbody>
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<p > </p>
<p > </p>
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Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Purpose:The IT Business Intelligence Manager leads the design, development, governance, and continuous optimization of the organization’s enterprise business intelligence and data platforms. The role owns the end-to-end data lifecycle, from source-system extraction and data integration through semantic modeling, reporting, and executive analytics, ensuring accurate, timely, secure, and scalable delivery of business insights. It also provides leadership for BI platform administration, infrastructure reliability, and cross-functional technical collaboration<br>Key Responsibilities:2.1 BI Platform Strategy & Data Architecture Own the enterprise BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring alignment with the business intelligence strategy and scalability requirements. Lead adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize the enterprise data platform. Lead the migration of reporting assets from Tableau to Power BI, including conversion of calculated fields and measures into DAX, and manage the platform phase-down timeline. Define data modeling standards for fact and dimension structures, ensuring consistency, performance, and business alignment across semantic models.<br>2.2 ETL, Data Engineering & Performance Optimization Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing. Manage Power BI incremental refresh strategies and query-folding techniques for large-scale fact tables. Perform SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolvesemantic-model refresh failures, capacity constraints, and gateway-related connectivity issues.<br>2.3 Reporting, Analytics & Executive Communication Develop advanced DAX measures and analytical solutions for business use cases, including customer credit aging, margin analysis, and demand baselines. Translate complex SQL and DAX logic into clear, business-friendly documentation for non-technical stakeholders and process owners. Prepare board- and executive-level deliverables, including executive summaries, financial analyses, investment studies, and presentation decks. Partner with business units to translate reporting requirements into scalable, governed BI solutions.<br>2.4 Platform Administration, Security & Governance Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace. Lead Tableau Server administration, version upgrades, and support runbook documentation. Ensure BI infrastructure and data-handling practices align with applicable Saudi National Cybersecurity Authority requirements.<br>2.5 Infrastructure & Cross-Functional Technical Support Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, supported by appropriate technical evidence. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure. Prepare clear technical communications, incident summaries, and recommendations for infrastructure, network, and business teams.<br>Core Technical Skills & Tools:BI & Visualization:Power BI (Desktop, Service, DAX, Power Query / M) Tableau Desktop & Server (including version upgrades) Executive dashboards & presentation decks (Power Point)<br>Data Engineering & Databases:SQL Server (T-SQL, query tuning, execution plans) SSIS (ETL/ELT design, connection managers, batch jobs) Large-scale fact tables (100M–900M+ rows), incremental refresh, query folding<br>Platform, Cloud & Governance:Microsoft Fabric, One Lake, Medallion Architecture Power BI Gateways (Azure & on-premises clusters) Microsoft Purview Audit Logs, Power Shell / Admin APIs, Azure hybrid connectivity (VPN, VMs)<br>Qualifications:Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field. Extensive hands-on experience in enterprise business intelligence, data warehousing, and analytics platforms. Proven experience managing large-scale BI environments across hybrid cloud and on-premises infrastructure. Experience with Microsoft Fabric and modern Lakehouse architecture is an advantage. Strong understanding of data governance, security, and regulatory compliance frameworks applicable in Saudi Arabia.