Insurance Coordinator Jobs in Saudi
6975 Jobs Found
<h3 >About Aloula Aviation and the Role</h3>
<p >Aloula Aviation, based in Dammam, Eastern, Saudi Arabia, is seeking a dedicated First Officer to join its flight operations team. This full-time position is designed for an aspiring pilot with 0-1 years of experience, serving as a key member of the flight crew for the Aloula Fleet. The First Officer operates under the close supervision of the Chief Pilot, Fleet Captain, Training Captain, and Captain, ensuring adherence to all operational standards and procedures.</p> <h3 >Operational Context</h3>
<p >The First Officer is responsible for assigned flight activities involving various Aramco Fleet aircraft, which include the Boeing 737-800, Gulfstream, Hawker 900XP, King Air 350, and Air tractor 802. Operations are conducted both within and outside the Kingdom of Saudi Arabia, primarily supporting exploration, drilling, and pipeline camps, or operations in remote desert areas utilizing paved or unprepared airstrips. Pilots are expected to exercise initiative and sound judgment to ensure aircraft protection, passenger and cargo safety, and the completion of accurate flight logs and other records.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Perform First Officer duties, including pilot monitoring and pilot flying, in compliance with the Flight Operation Manual and at the direction of the Captain.</li>
<li >Conduct interior and pre-flight inspections of the aircraft.</li>
<li >Initialize navigation systems and verify the accuracy of manually inserted data.</li>
<li >Obtain weather briefings, route information, file flight plans, and review all flight details for correctness.</li>
<li >Assist the Captain in checking all instruments, engines, and communications equipment prior to flight.</li>
<li >Conduct radio communications necessary for departure after engine starts.</li>
<li >Pilot the aircraft, as directed by the Captain, in accordance with established airman procedures and ICAO/GACA/FAA Rules and Regulations.</li>
<li >Maintain continuous radio communications with appropriate control facilities, making required position reports and receiving changes/amendments to the flight plan.</li>
<li >Operate navigation systems to assure proper aircraft track in accordance with flight clearance and maintain a navigation log.</li>
<li >Advise the Captain of discrepancies noted and assist in developing alternate courses of action when necessary.</li>
<li >Assist the Captain in assuring the safety and comfort of passengers and ensuring aircraft operation complies with GACA, Company, and Department Operating and Safety Regulations.</li>
<li >Support the Captain with aircraft securing, Customs & Immigration formalities, and passenger disembarkation.</li>
<li >Perform assigned standby duty for up to 48 hours per week, and other duties as assigned by the Chief Pilot, Fleet Captain, Training Captain, or Captain, including office duty if required.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >200 flight hours</strong>, including hours acquired in an Initial Approved Training Program (IATP).</li>
<li >Possession of a valid <strong >GACA Commercial Pilot License (CPL)</strong>.</li>
<li >Hold a current <strong >GACA medical certificate</strong>.</li>
<li >A Bachelor's degree in a technical field or an Aviation Related Degree.</li>
</ul> <h3 >Professional Development and Commitment</h3>
<p >This role requires a continuous commitment to professional growth, including ongoing advancement towards satisfactory completion of all ground and flight training for the appropriate aircraft. The First Officer is responsible for continuous progression in knowledge of operating procedures for assigned aircraft and must complete all assigned courses to maintain proficiency and compliance with industry standards.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the specified qualifications are encouraged to apply for this full-time First Officer position in Dammam. Salary details will be discussed during the interview process.</p>
<p><br></p><p><b>JOB ACCOUNTABILITIES</b></p><ul><li>Supervision of all Data Management training and day-to-day activities within the MOF</li><li>Ensuring that all continuing airworthiness and maintenance activities conducted within their Area of Responsibility are carried out in accordance with current processes and procedures by appropriately authorised, qualified and experienced personnel.</li><li>Maintaining standards of all documentation and data in aircraft engineering and servicing.</li><li>Ensuring timely implementation of Modifications, Special Instructions (technical) and NIR s to forward maintenance aircraft.</li><li>Management and supervision of non-secret Electronic Deliverable Data (e.g. UMP) in DMC possession.</li><li>Ensuring that good communication and liaison is maintained with both internal and external agencies, with particular attention to aircraft acceptance / dispatch, queries originating from the maintenance squadron.</li><li>Ensuring Technical queries are monitored and dispatched to relevant agencies on Team Centre and that the squadron register is maintained.</li><li>Ensuring electronic F700 QA and data QA checks are carried out when required and that they are documented and controlled appropriately.</li><li>Supervise and manage the acceptance and departure of aircraft from the squadron, from a data and paperwork perspective.</li><li>As a supervisor exercise delegated health and safety responsibilities over all personnel employed in their control, including other persons who may be affected by their work activities.</li><li>Ensuring that all completed Tool Control forms TTP 108 Forms A &B are collected on a monthly basis and archived for a period of 3 months.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>RECRUITMENT SPECIFICATION</h2><ul><li><strong>Essential</strong> Must be educated to HNC level or recognised equivalent or have relevant experience supported by formal, recorded workplace applied related training.</li><li>Demonstrable experience working as a supervisor conducting Data Management on a busy, military operational flying unit.</li><li>Must have completed a recognised aircraft engineering apprenticeship in industry/military or similar qualification in aircraft systems.</li><li>Must have previous ESS experience with a formal Q annotation.</li><li>Must have extensive post qualification experience of military fast jet maintenance support, within an operational military flying environment.</li><li>Good level of interpersonal skill to co-ordinate a number of activities and the ability to communicate, influence and direct decision making.</li><li>Good understanding of company processes and procedures and industry knowledge.</li><li>Fluent in English</li><li><strong>Desirable</strong> An understanding of engineering operating procedures.</li><li>Proven Managerial experience within the aerospace industry preferably gained on 3rd and/or 4th Generation military aircraft at Supervisor level or equivalent.</li><li>Experience of working in the aviation industry in a Gulf Coast Country preferred.</li><li>The ability to act upon their own initiative within the scope of their job.</li><li>A conscientious approach to work and meticulous attention to detail.</li><li>A track record of meeting strict deadlines without compromising standards and quality.</li></ul><h2>EXPATRIATE EMPLOYEE BENEFITS</h2><p>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</p><h2>SAUDI NATIONAL EMPLOYEE BENEFITS</h2><p>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p >We are currently seeking for passionate and dynamic commercial leaders who pride themselves on their ability to deliver extraordinary levels of customer service and implementing all business requirements for the organization.<br><br>As a Director of Business Development, you will lead the property’s sales team and own its commercial growth agenda. This is a high-ownership position for a commercially astute leader who can set direction, build the pipeline, and hold the team to rigorous performance standards.</p>
<p >Your key responsibilities will include:</p>
<ul>
<li > <b>Deep understanding of the religious tourism (Umrah/Hajj) ecosystem:</b> knows how Umrah operators, group-series agents and pilgrimage tour companies work - booking cycles, seasonality peaks (Ramadan, Hajj, winter Umrah season) and how business is contracted (allotments, series groups, ad-hoc).</li>
<li><b>Established network with Umrah/Hajj operators, DMCs and travel agents: </b>existing relationships with the top Saudi, Gulf, South Asian and international Umrah wholesalers and tour operators — often the single biggest revenue lever in Madinah.</li>
<li><b>Strong government and institutional account experience:</b> able to secure and manage business with Saudi ministries, quasi-government entities and religious authorities (e.g. Ministry of Hajj and Umrah-linked business), given how institutionally driven Madinah demand is.</li>
<li><b>Group and series business management:</b> proven ability to manage high-volume, high-ADR group contracts profitably.</li>
<li><b>Commercial and revenue acumen, not just sales:</b> understands how business-mix decisions (group vs. FIT, series vs. ad-hoc) impact RevPAR and profitability and works closely with revenue management rather than just chasing volume.</li>
<li><b>Leadership and team building capability:</b> sets clear goals and targets for the sales team, holds individuals accountable, and evaluates performance rigorously against those targets.</li>
<li><b>Smart resource allocation, including source markets:</b> identifies where resources are genuinely needed and deploys them accordingly (e.g. representation or focused effort in key feeder/source markets).</li>
<li><b>Adaptability to seasonality and demand volatility: </b> plans commercial strategy around the peak/trough patterns of the religious calendar rather than assuming steady-state demand.</li>
<li><b>Working knowledge of the Nusuk platform and Ministry of Hajj & Umrah regulations:</b> understands how Saudi’s official Nusuk digital platform and licensing system affect allotments, group registration and compliance.</li>
<li><b>Financial and credit-risk awareness with agents:</b> many Umrah operators are smaller or mid-sized businesses; sound judgement on credit terms, deposit structures and payment risk is needed to protect cash flow.</li>
<li><b>Local corporate and diversification pipeline:</b> beyond religious tourism, able to build a secondary base of local corporate and social-event business to balance seasonality and reduce dependence on pilgrim volume.</li>
<li><b>Data and CRM discipline: </b>comfortable using CRM/booking systems to track performance, forecast pace accurately and report pipeline visibility.</li>
<li><b>Strong command of channel distribution:</b> stays ahead of how distribution is evolving for the pilgrim market — OTAs, wholesale, direct, GDS and emerging booking platforms.</li>
<li><b>Benchmarking and market awareness: </b>consistently benchmarks against the competitive set and adjusts strategy proactively rather than reactively.</li>
<li><b>Effective use of technology and tools: </b>makes full use of all systems, CRM and commercial tools to drive productivity and decision-making, rather than relying on manual or outdated methods.</li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 >About the Tamheer Internship at Bupa Arabia</h3>
<p >Bupa Arabia is offering a <strong >Tamheer internship</strong> for a <strong >Mega AC Relationship Management</strong> role, based in <strong >Al Khobar</strong>. This internship is designed to provide practical experience for individuals with 0-1 years of experience, focusing on critical financial operations and supporting strategic initiatives within the Mega AC sector.</p> <h3 >Financial Operations and Compliance</h3>
<p >The intern will be responsible for ensuring the accuracy and timeliness of financial processes related to Mega AC accounts. Key duties include:</p>
<ul >
<li >Preparing, reviewing, and submitting Mega AC invoices through the SAP portal in a timely and accurate manner.</li>
<li >Following up with Mega AC stakeholders regarding invoice approvals, payment status, and expected payment dates.</li>
<li >Coordinating and organizing recharge submissions, ensuring compliance with both internal and Mega AC requirements.</li>
<li >Collaborating with internal departments and Mega AC teams to validate invoice details, supporting documents, and billing requirements.</li>
<li >Maintaining accurate records of invoices, recharges, submissions, and payment tracking.</li>
<li >Ensuring strict adherence to Bupa policies in all financial operations.</li>
</ul> <h3 >Strategic Project Coordination and Support</h3>
<p >This role also involves supporting the coordination and tracking of various strategic initiatives and projects within the Mega AC domain. Responsibilities include:</p>
<ul >
<li >Assisting in coordinating and tracking Mega AC-related projects, programs, and strategic initiatives across areas such as Marketing, IT, and Bupa CareConnect.</li>
<li >Maintaining and regularly updating project trackers, action logs, and progress reports.</li>
<li >Following up internally and externally with stakeholders to ensure timely completion of agreed actions and deliverables.</li>
<li >Supporting project planning activities, including organizing meetings, workshops, and status reviews.</li>
<li >Coordinating communication among project teams, clients, and business partners to achieve mutual objectives.</li>
<li >Preparing meeting materials, presentations, and meeting minutes.</li>
<li >Monitoring project progress and escalating potential delays or risks when required.</li>
<li >Supporting the implementation of project governance and reporting requirements.</li>
</ul> <h3 >Required Experience</h3>
<p >Candidates for this Tamheer internship should possess <strong >0-1 years of professional experience</strong>, demonstrating a foundational understanding of business operations or a related field.</p> <h3 >Key Skills and Attributes</h3>
<p >The ideal candidate will demonstrate:</p>
<ul >
<li >Strong attention to detail and accuracy in financial documentation and record-keeping.</li>
<li >Excellent organizational and time management skills to handle multiple tasks and deadlines.</li>
<li >Effective communication and interpersonal skills for stakeholder engagement and collaboration.</li>
<li >Proficiency in using business software, including familiarity with SAP or similar enterprise systems.</li>
</ul> <h3 >Work Location and Opportunity</h3>
<p >This internship is based in <strong >Al Khobar</strong> and offers a valuable opportunity to gain hands-on experience in relationship management, financial operations, and project coordination within a leading organization.</p>
<p><span ><strong>Redefining Sustainability | Innovating for the Future | Creating a Lasting Impact</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span >Botanica is a subsidiary of Red Sea Global and is part of the Red Sea Global Group of companies. We specialize in providing dedicated sustainable greenery across Red Sea Global’ s destinations ensuring careful integration of new species with local flora.</span></p>
<p> </p>
<p><span >As a subsidiary, Botanica benefits from shared strategic goals and collaborative initiatives within the Red Sea Global group of companies, enhancing our ability to serve our clients effectively.</span></p>
<p> </p>
<p><span >Spanning over 1 million square meters, driving our planet-first approach to sustainability. Since 2020, we have cultivated over 5 million plants, with an ambitious goal of 30 million by 2030, shaping the natural landscapes of The Red Sea & Amaala. With a team of passionate professionals—40% from the local community—and an unwavering commitment to ecological harmony, we are pioneering new global benchmarks in sustainable development.</span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Why Join Us?</strong></span></p>
<ul>
<li ><span >Sustainability at Scale: Be part of a project that’s transforming landscapes and preserving biodiversity.</span></li>
<li ><span >Innovate & Grow: Work with industry experts in a fast-evolving environment.</span></li>
<li ><span >Global Recognition: Join a company shaping the future of sustainable tourism and development.</span></li>
<li ><span >Work in a Natural Paradise: Contribute to world-class projects in breathtaking locations.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Be the Change. Join the World’s Most Visionary Developer</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Purpose:</strong></span></p>
<ul>
<li ><span >We are seeking a responsible <u>H&S Specialist</u> to ensure compliance with occupational health, safety, and environmental policies and guidelines.</span></li>
<li ><span >Your primary role will be advising on measures to minimize hazards and maintain a safe working environment.</span></li>
<li ><span >Vigilance in identifying violations is crucial.</span></li>
<li ><span >The ideal candidate is a dedicated individual who strictly adheres to Health, Safety, and Environmental laws and regulations.</span></li>
<li ><span >Your focus will be on preventive measures, requiring attentiveness and proactive thinking.</span></li>
<li ><span >Detail orientation is essential, especially during emergencies.</span></li>
<li ><span >Your objective is to establish a workplace that meets legal safety standards and cultivates a culture of prioritizing health, safety, and environment.</span></li>
<li ><span >The H&S Specialist – Nursery H&S advises and assists in the implementation and monitoring of the H&S strategy and management within the subsidiary..</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Responsibilities:</strong></span></p>
<ul type="disc">
<li ><span >Compile safety programs.</span></li>
<li ><span >Maintain compliance with all safety regulations and standardize H&S to remain consistent.</span></li>
<li ><span >Establish a cordial and professional relationship with employees.</span></li>
<li ><span >Conduct workplace inspections, risk assessments, and audits to identify potential health, safety, and environmental hazards, and recommend appropriate control measures.</span></li>
<li ><span >Support for development job safety analysis or risk assessment and review.</span></li>
<li ><span >Initiate, organize, and perform H&S trainings of employees, contractors, and visitors.</span></li>
<li ><span >Conduct regular staff meetings and promote safety culture by encouraging safe work practices and recognizing employees who follow safety guidelines.</span></li>
<li ><span >Correct unsafe acts or conditions through the regular line of authority.</span></li>
<li ><span >Develop and implement emergency response plans and coordinate emergency drills.</span></li>
<li ><span >Stop any unsafe acts or processes that seem dangerous or unhealthy.</span></li>
<li ><span >Record and investigate incidents to determine causes.</span></li>
<li ><span >Prepare reports on occurrences, compile & maintain relevant registers, and provide statistical information to reporting manager and/or his/her immediate superior.</span></li>
<li ><span >Promote a positive safety culture by fostering employee engagement, recognition, and continuous improvement in HSE performance.</span></li>
</ul>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Job Requirements:</strong></span></p>
<p><span ><strong> </strong></span></p>
<p><span ><strong>Qualification and Experience: </strong></span></p>
<ul type="disc">
<li ><span >Proven experience as H&S Professional.</span></li>
<li ><span >Enthusiasm and attention to detail always.</span></li>
<li ><span >In depth knowledge of legislation (e.g., OSHA/EMS, Saudi Arabia’s HSE, COSHH, Confined Space, Lifting Operations, Excavations) and HSE procedures.</span></li>
<li ><span >Knowledge of potentially hazardous materials or practices.</span></li>
<li ><span >Experience in writing reports and policies/guidelines for health, safety, and environment.</span></li>
<li ><span >Good communication skills to explain safety procedures and regulations clearly and concisely.</span></li>
<li ><span >Familiarity with conducting data analysis and reporting statistics.</span></li>
<li ><span >Proficient in MS Office applications (e.g., PowerPoint, Excel, MS Word; Working knowledge of safety management information systems is a plus.</span></li>
<li ><span >Outstanding organizational skills.</span></li>
<li ><span >Diligent with great attention to detail.</span></li>
<li ><span >Excellent communication skills with the ability to present, and explain health, safety, and environment topics.</span></li>
<li ><span >Certificate in occupational health, safety, and environment.</span></li>
</ul>
<p> </p>
<p><span ><strong>Skills:</strong></span></p>
<ul>
<li ><span >Constructions or Operations work scopes, at least two (3) years relevant experience</span></li>
<li ><span >NEBOSH IGC</span></li>
<li ><span >Emergency drills</span></li>
<li ><span >Fire Fighting</span></li>
<li ><span >First Aid</span></li>
<li ><span >Occupational Health</span></li>
<li ><span >Report Preparation</span></li>
<li ><span >Safety Audit</span></li>
<li ><span >Safety Training</span></li>
<li ><span >Saudi Council of Engineers, preferred.</span></li>
</ul>
<p> </p>
</span>
About The Role<br><br>Madar is seeking an experienced and results-driven B2C Sales to lead the growth of<br><br>Madar's consumer-focused last-mile delivery business across Saudi Arabia.<br><br>The ideal candidate will have 5-7+ years of solid B2C sales experience, preferably within<br><br>last-mile delivery, courier, e-commerce, quick commerce, on-demand delivery, or<br><br>technology-enabled consumer services.<br><br>The candidate should have a strong understanding of the Saudi B2C market, proven<br><br>experience acquiring and growing a high volume of consumer customers, an established<br><br>network within relevant industries, and a strong track record in customer acquisition,<br><br>demand generation, sales strategy, and revenue growth.<br><br>Key Responsibilities<br><br>B2C Sales Strategy<br><br> Develop and execute the B2C sales strategy for Madar's last-mile delivery services Define target customer segments based on customer needs, demographics,<br><br>locations, purchasing behavior, and delivery requirements.<br><br> Identify high-potential B2C segments and develop strategies to increase customer<br><br>acquisition and revenue.<br><br> Develop and execute plans to expand Madar's B2C customer base across key Saudi<br><br>cities and markets.<br><br> Set sales targets and develop action plans to achieve revenue and customer<br><br>acquisition objectives.<br><br>Customer Acquisition <br><br> Lead the acquisition of new B2C customers through direct sales, partnerships,<br><br>referrals, digital channels, and other relevant acquisition channels.<br><br> Build and manage a strong pipeline of prospective customers Develop strategies to increase customer conversion from leads and prospects into<br><br>active customers.<br><br> Identify opportunities to increase customer frequency, retention, and lifetime value Develop initiatives to reactivate inactive customers and reduce customer churn<br><br>E-commerce & Last-Mile Business Development<br><br> Build relationships with e-commerce merchants, online sellers, retailers, social<br><br>commerce businesses, SMEs, and other businesses that require last-mile<br><br>delivery solutions.<br><br> Identify potential customer segments that generate recurring delivery demand Develop partnerships and commercial opportunities that can generate consistent<br><br>B2C delivery volumes.<br><br> Understand customer delivery requirements and recommend appropriate Madar<br><br>solutions.<br><br> Monitor market trends across e-commerce and last-mile delivery to identify new<br><br>business opportunities.<br><br>Demand Generation<br><br> Develop initiatives to generate consistent delivery demand and customer<br><br>volume.<br><br> Identify new customer acquisition channels and optimize existing channels Work closely with Marketing and other teams to develop campaigns and initiatives<br><br>that drive customer acquisition and usage.<br><br> Monitor acquisition performance, conversion rates, customer activity, and revenue<br><br>contribution.<br><br> Continuously test and improve customer acquisition strategies<br><br>Client & Partner Network<br><br> Leverage an established network within the Saudi e-commerce, retail, delivery,<br><br>and last-mile ecosystem.<br><br> Build and maintain relationships with key potential customers, merchants, retailers,<br><br>and strategic partners.<br><br> Identify high-value accounts and opportunities that can generate recurring delivery<br><br>volumes.<br><br> Lead commercial discussions, negotiations, and partnership agreements<br><br>Market & Performance Management <br><br> Monitor B2C market trends, competitor activities, customer behavior, and pricing Track key KPIs including:New Customer Acquisition Active Customers Customer Conversion Rate Delivery Volume Revenue Customer Retention Customer Acquisition Cost Customer Lifetime Value Churn Rate Provide regular performance reports, forecasts, and recommendations to senior<br><br>management.<br><br>Team Leadership <br><br> Lead and develop the B2C sales team Set individual and team targets and monitor performance Coach team members on prospecting, customer acquisition, negotiation, and<br><br>closing.<br><br> Establish a results-driven culture focused on customer growth and revenue<br><br>Requirements<br><br> Bachelor's degree in Business Administration, Marketing, Sales, or a related field *5 to 7years of sales or business development experience in Saudi Arabia's last-mile delivery<br><br>market.<br><br> Proven track record of achieving sales targets and acquiring new customers Strong understanding of the Saudi market and B2C customer behavior Established network of potential customers is highly preferred Experience in *e-commerce, logistics, delivery, or technology companies* is preferred Strong communication, negotiation, and presentation skills Strong customer relationship management skills Self-motivated, results-oriented, and commercially driven Good knowledge of CRM systems and sales pipeline management Excellent command of Arabic and English
Job Summary General Practitioner is responsible for providing the care of his/her patients maintaining a high-level of professional performance in accordance with:Evidence based medicine. Professional medical ethics and CBAHI / JCIA standards. Hospital medical by-laws. Laws of Ministry of Health in Kingdom of Saudi Arabia and any other applicable regulations according to the departmental quality plan. Major Duties and Responsibilities Ensures through his actions, either directly or indirectly, that a superior quality of medical treatment, compassion and understanding is given to every patient served at the NMC Hospitals and Clinics. Provides patient care within the parameters of their professional competence as reflected in the scope of their clinical privileges. Performs history taking, physical examinations, interpretation of common diagnostic tests and formulation of a plan management; on admission. Conducts daily ward rounds, on all inpatients in the section. Liaises with the concerned consultant about care of his inpatients. Assumes an active part in the On-Call Rotations in the Department and participates actively in the morning report together with this Consultant on-call and the moderator. Admits patients from the hospital referral facilities (e.g. ER and OPD) upon appropriate discussion with the Consultant under whose name the admission is done. Evaluates all new admissions and coordinates with the Consultant and Senior Registrar a plan of investigation to establish a diagnosis and a management course. Executes the plan, approved by the Consultant/Senior Registrar. Seeks the advice and guidance of his seniors whenever the condition of a patient merits further expertise. Documents all plans in the patient's charts and keeps an updated follow-up in the progress notes. Presents the previous day's admissions in the morning report when resident on duty. Participates in the On-Call Rota of the Department for patient care and admissions. Executes all diagnostic procedures required on the patient (e.g. bone marrow aspirations and biopsy, lumbar puncture, personal cavities aspirations, etc.) after consultation with the Senior Staff. Participates in the delivery of medical care in the outpatient services (e.g. OPD and ER) under the supervision of the Senior Staff. Rotates through the specialized inpatient units (ICU, CCU, Hemodialysis, etc.), if needed, under the supervision of the Senior Staff Member in-charge. Prepares problem lists, discharge summaries, death reports and special reports on patients, when needed. Participates in CME through medical meetings. Shares and participates in the Departments' educational and training activities: Grand Rounds, tutorials, Journal Clubs, morbidity and Mortality meeting, etc. Carries out administrative, organizational or any other duties assigned by the Head of the Department. Undertakes any assignments given by the Head of the Department. Responsible to educate patients /families as per their needs and to implement their whole role regarding patient / family education process as mention in patient & family education policy and procedure including documentation in patient medical record. They are knowledgeable about their essential role in patient and family education. Involves the patient/families in plan of care and respects patients/families regarding their goals and choices of patient care. Provides health promotion and health teaching thru methods appropriate to a patients’ developmental level, learning needs, readiness and ability to learn, language preference, culture and situations. Allots time necessary to assess, plan implement and evaluate patient education provided to patients/families with appropriate documentation. Abides by the Policies and Procedures of the Department of Internal Medicine and By-Laws and Rules and Regulations of Riyadh Care hospital. Reporting to Senior Registrar, Consultant internist or Consultant of the Subspecialty (Division), and Head of department. Liaises with:All Physicians, the staff of the supporting professional services, patients and families. Supervises None. Qualifications:A minimum of:EDUCATION: Required University Medical Degree i.e. M. B., B. S. (graduate in medicine) or a recognized equivalent. Recognized as a General Practitioner by the Saudi Commission for Health Specialties. Desirable Additional qualifications in his specialty, if any. EXPERIENCE:Required Minimum of two (2) years in Medicine after obtaining his/her degree. Current valid license to practice medicine in the area of his specialty. Desirable Additional experience in his/her specialty. Academic affiliation preferable
About Us : Direct FN is a leading Capital Market Industry (CMI) Financial Technology software and Content provider, company (now owned by Saudi Tadawul Group / WAMID) specializes in providing brokerage, asset, and custody management solutions, along with market information screens – as productized services. Our innovative products, services, and solutions empower both financial institutions and individuals to optimize their operations and enhance client satisfaction <br>I. JOB SUMMARYThe Support Engineer at Direct FN is a hands-on technical role responsible for supporting the stability and reliability of Direct FN's capital markets applications across client and internal environments. This role handles application issues, post-deployment support, and incident resolution — investigating problems, applying fixes, and ensuring Direct FN's trading, brokerage, and market data platforms remain stable and performant. Working under the direction of the Deployment Manager, the Support Engineer troubleshoots application issues, supports go-live and hyper-care activities, and maintains accurate support documentation. II. Key Responsibilities:1. Application Support & Incident Handling● Respond to and resolve application issues and incidents across client and internal environments within SLA.● Provide application support during and after deployments, monitoring application health and stability.● Log, track, and update incidents accurately in Direct FN's support tracking system (Jira). applying correct priority and severity classification based on business impact.<br>2. Troubleshooting & Problem Resolution● Investigate application errors, performance issues, and configuration problems, applying fixes and workarounds.● Analyze logs, queries, and system behaviour to identify the causes of issues.● Apply configuration changes and verify resolutions in line with change management processes.3. Monitoring & Stability● Monitor application performance and stability using monitoring and alerting tools, responding to issues promptly.● Flag recurring issues and trends to senior engineers for permanent resolution.● Support post-deployment hyper-care periods to ensure application stability after go-live.4. Documentation & Knowledge Sharing● Maintain accurate support records, incident logs, and resolution notes.● Contribute to knowledge bases, troubleshooting guides, and support documentation.● Share learnings with the team to improve overall support quality.5. Cross-Functional Collaboration● Work with engineering, Dev Ops, and deployment teams to resolve application issues, using Jira to coordinate, communicate progress, and keep support requests up to date.● Escalate complex or unresolved issues to senior engineers or the Deployment Manager with clear documentation.● Support deployment and go-live activities as required.<br>III. Qualifications & Requirements:● Education: Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.● Experience: 3–5 years of experience in application support, technical support, or IT operations roles.● Hands-on experience troubleshooting applications in Linux and/or Windows server environments.● Proficiency in log analysis, basic SQL queries, and scripting languages such as Bash, Power Shell, or Python.● Understanding of application server configuration and database support procedures.● Familiarity with incident management and change management processes.● Practical experience or working knowledge of Jira for incident and ticket management, issue tracking and resolution, monitoring and updating support requests, and coordination and communication with technical teams.● Fluent in English (spoken and written).<br>IV. Prefer to Have:● Experience supporting financial technology applications, trading platforms, or brokerage management systems.● Familiarity with monitoring tools (e.g., Grafana, PRTG, or Datadog).● Exposure to cloud environments (Azure, AWS, or OCI) and containerization basics (Docker).● ITIL Foundation certification or equivalent.<br>V. Core Skills:● Troubleshooting: Identifies and resolves application issues accurately and efficiently.● Technical Aptitude: Solid understanding of application and database behaviour.● Attention to Detail: Logs and tracks incidents and resolutions precisely.● Composure Under Pressure: Remains effective during incidents and go-live windows.● Communication: Communicates clearly with team members and stakeholders.● Collaboration: Works effectively with engineering, Dev Ops, and deployment teams.<br>VI. Key Result Areas (KRAs):● Issue Resolution: Application issues resolved accurately and within SLA.● Application Stability: Stable applications with prompt response to emerging issues.● Documentation Quality: Accurate incident logs, support records, and knowledge contributions.● Escalation Quality: Timely, well-documented escalation of complex issues.● Technical Growth: Continuous improvement in technical and support skills.
Job Purpose:The IT Business Intelligence Manager leads the design, development, governance, and continuous optimization of the organization’s enterprise business intelligence and data platforms. The role owns the end-to-end data lifecycle, from source-system extraction and data integration through semantic modeling, reporting, and executive analytics, ensuring accurate, timely, secure, and scalable delivery of business insights. It also provides leadership for BI platform administration, infrastructure reliability, and cross-functional technical collaboration<br>Key Responsibilities:2.1 BI Platform Strategy & Data Architecture Own the enterprise BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring alignment with the business intelligence strategy and scalability requirements. Lead adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize the enterprise data platform. Lead the migration of reporting assets from Tableau to Power BI, including conversion of calculated fields and measures into DAX, and manage the platform phase-down timeline. Define data modeling standards for fact and dimension structures, ensuring consistency, performance, and business alignment across semantic models.<br>2.2 ETL, Data Engineering & Performance Optimization Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing. Manage Power BI incremental refresh strategies and query-folding techniques for large-scale fact tables. Perform SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolvesemantic-model refresh failures, capacity constraints, and gateway-related connectivity issues.<br>2.3 Reporting, Analytics & Executive Communication Develop advanced DAX measures and analytical solutions for business use cases, including customer credit aging, margin analysis, and demand baselines. Translate complex SQL and DAX logic into clear, business-friendly documentation for non-technical stakeholders and process owners. Prepare board- and executive-level deliverables, including executive summaries, financial analyses, investment studies, and presentation decks. Partner with business units to translate reporting requirements into scalable, governed BI solutions.<br>2.4 Platform Administration, Security & Governance Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace. Lead Tableau Server administration, version upgrades, and support runbook documentation. Ensure BI infrastructure and data-handling practices align with applicable Saudi National Cybersecurity Authority requirements.<br>2.5 Infrastructure & Cross-Functional Technical Support Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, supported by appropriate technical evidence. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure. Prepare clear technical communications, incident summaries, and recommendations for infrastructure, network, and business teams.<br>Core Technical Skills & Tools:BI & Visualization:Power BI (Desktop, Service, DAX, Power Query / M) Tableau Desktop & Server (including version upgrades) Executive dashboards & presentation decks (Power Point)<br>Data Engineering & Databases:SQL Server (T-SQL, query tuning, execution plans) SSIS (ETL/ELT design, connection managers, batch jobs) Large-scale fact tables (100M–900M+ rows), incremental refresh, query folding<br>Platform, Cloud & Governance:Microsoft Fabric, One Lake, Medallion Architecture Power BI Gateways (Azure & on-premises clusters) Microsoft Purview Audit Logs, Power Shell / Admin APIs, Azure hybrid connectivity (VPN, VMs)<br>Qualifications:Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field. Extensive hands-on experience in enterprise business intelligence, data warehousing, and analytics platforms. Proven experience managing large-scale BI environments across hybrid cloud and on-premises infrastructure. Experience with Microsoft Fabric and modern Lakehouse architecture is an advantage. Strong understanding of data governance, security, and regulatory compliance frameworks applicable in Saudi Arabia.
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
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<p ><strong><span >Job Description </span></strong></p>
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<td colspan="6" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Senior Consultant</span></p>
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<p ><strong><span >Job Code</span></strong></p>
</td>
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<p ><span >701679</span></p>
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<p ><strong><span >Grade</span></strong></p>
</td>
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<p ><span >I4</span></p>
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<p ><strong><span >Group</span></strong></p>
</td>
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<p ><span >Government Products </span></p>
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<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span >Technology Division</span></p>
</td>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >System Design & BI</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Mobile Apps</span></p>
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<p ><span > </span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >To lead software quality assurance activities across the digital products portfolio by establishing quality practices, planning and governing testing activities, ensuring product readiness, and maintaining high standards of software quality across mobile and web applications. The role is responsible for supporting the increasing testing demand across the product landscape, improving product reliability, enhancing user experience, and ensuring successful delivery of high-quality digital solutions that meet business and customer expectations.</span></p>
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<p > </p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<ol >
<li ><span >Quality Assurance Strategy & Testing Governance</span></li>
</ol>
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<ul >
<li ><span >Define and implement software quality assurance standards, methodologies, and testing frameworks across digital products.</span></li>
<li ><span >Establish testing governance practices to ensure consistency and quality throughout the product lifecycle.</span></li>
<li ><span >Define quality metrics, testing standards, and acceptance criteria.</span></li>
<li ><span >Drive continuous improvement of testing processes and quality practices.</span></li>
</ul>
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<li ><span >Test Planning & Test Management</span></li>
</ol>
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<ul >
<li ><span >Lead test planning activities across multiple products, releases, and enhancement initiatives.</span></li>
<li ><span >Define testing scopes, schedules, priorities, resources, and testing approaches.</span></li>
<li ><span >Ensure adequate test coverage across functional, integration, regression, usability, and user acceptance testing activities.</span></li>
<li ><span >Monitor testing progress and ensure timely completion of testing deliverables.</span></li>
</ul>
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<li ><span >Functional & User Acceptance Testing</span></li>
</ol>
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<ul >
<li ><span >Lead and coordinate functional testing and UAT activities across digital products.</span></li>
<li ><span >Validate applications against business, functional, and user requirements.</span></li>
<li ><span >Coordinate testing execution with business users, product teams, and technical stakeholders.</span></li>
<li ><span >Ensure identified issues are documented, tracked, and resolved before release.</span></li>
</ul>
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<ol start="4">
<li ><span >Defect Management & Quality Control</span></li>
</ol>
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<ul >
<li ><span >Manage the defect lifecycle, including identification, documentation, prioritization, and resolution tracking.</span></li>
<li ><span >Perform root cause analysis on recurring issues and recommend corrective actions.</span></li>
<li ><span >Monitor defect trends and support initiatives that improve product quality.</span></li>
<li ><span >Ensure quality standards are maintained throughout product development and deployment.</span></li>
</ul>
</td>
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<td >
<ol start="5">
<li ><span >Mobile & Web Application Quality Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Oversee testing activities for mobile and web applications within the product portfolio.</span></li>
<li ><span >Validate application functionality, usability, compatibility, and performance across supported platforms.</span></li>
<li ><span >Ensure digital products meet defined user experience and quality expectations.</span></li>
<li ><span >Support release readiness through comprehensive application validation.</span></li>
</ul>
</td>
</tr>
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<td >
<ol start="6">
<li ><span >Product Release Readiness & Deployment Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Establish release quality gates and readiness criteria for product deployments.</span></li>
<li ><span >Verify that products meet quality, functionality, and business acceptance requirements before release.</span></li>
<li ><span >Support deployment activities and coordinate testing validation required for production releases.</span></li>
<li ><span >Collaborate with technical and operational teams to ensure successful product deployment.</span></li>
</ul>
</td>
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<tr >
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<ol start="7">
<li ><span >Quality Reporting & Performance Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop quality dashboards, testing reports, and performance metrics for management visibility.</span></li>
<li ><span >Monitor testing effectiveness, release quality, and product stability indicators.</span></li>
<li ><span >Provide recommendations that improve testing outcomes and product quality.</span></li>
<li ><span >Support data-driven decision-making through testing and quality analytics.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Collaboration & Continuous Improvement</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Collaborate with product managers, business stakeholders, developers, designers, and technical teams throughout the product lifecycle.</span></li>
<li ><span >Support product quality initiatives and continuous improvement programs.</span></li>
<li ><span >Share quality assurance best practices and contribute to capability development across teams.</span></li>
<li ><span >Identify opportunities to improve testing efficiency, automation, and quality management practices.</span></li>
</ul>
</td>
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<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
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<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
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<p > </p>
<p > </p>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
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<li ><span >Bachelor’s Degree in Computer Science, Software Engineering, Information Technology, Information Systems, or a related discipline.</span></li>
</ul>
</td>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >6–8 years of experience in Software Quality Assurance, Software Testing, Quality Engineering, Digital Products, or related domains.</span></li>
</ul>
</td>
</tr>
</tbody>
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<p > </p>
<p > </p>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
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<p ><strong><span >First review by:</span></strong></p>
</td>
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<p > </p>
</td>
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<p ><strong><span >Approved by:</span></strong></p>
</td>
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<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
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<p ><strong><span >Signature</span></strong></p>
</td>
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<p > </p>
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<p ><strong><span >Date</span></strong></p>
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<p > </p>
</td>
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</tbody>
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<p > </p>
<p > </p>
</span>
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Purpose:The IT Business Intelligence Manager leads the design, development, governance, and continuous optimization of the organization’s enterprise business intelligence and data platforms. The role owns the end-to-end data lifecycle, from source-system extraction and data integration through semantic modeling, reporting, and executive analytics, ensuring accurate, timely, secure, and scalable delivery of business insights. It also provides leadership for BI platform administration, infrastructure reliability, and cross-functional technical collaboration<br>Key Responsibilities:2.1 BI Platform Strategy & Data Architecture Own the enterprise BI architecture across Power BI, Tableau, and Microsoft Fabric, ensuring alignment with the business intelligence strategy and scalability requirements. Lead adoption of Microsoft Fabric, including Lakehouse integration and Medallion Architecture (Bronze, Silver, and Gold layers), to modernize the enterprise data platform. Lead the migration of reporting assets from Tableau to Power BI, including conversion of calculated fields and measures into DAX, and manage the platform phase-down timeline. Define data modeling standards for fact and dimension structures, ensuring consistency, performance, and business alignment across semantic models.<br>2.2 ETL, Data Engineering & Performance Optimization Design, manage, and optimize ETL/ELT pipelines using SSIS for high-volume batch processing. Manage Power BI incremental refresh strategies and query-folding techniques for large-scale fact tables. Perform SQL Server performance tuning, including query optimization, execution-plan analysis, transaction-log management, and data-compression strategies. Diagnose and resolvesemantic-model refresh failures, capacity constraints, and gateway-related connectivity issues.<br>2.3 Reporting, Analytics & Executive Communication Develop advanced DAX measures and analytical solutions for business use cases, including customer credit aging, margin analysis, and demand baselines. Translate complex SQL and DAX logic into clear, business-friendly documentation for non-technical stakeholders and process owners. Prepare board- and executive-level deliverables, including executive summaries, financial analyses, investment studies, and presentation decks. Partner with business units to translate reporting requirements into scalable, governed BI solutions.<br>2.4 Platform Administration, Security & Governance Administer Power BI workspaces and gateway clusters across Azure and on-premises environments, ensuring availability and reliable connectivity. Manage user access, permissions, licensing, and periodic access reviews across Power BI and Tableau Server. Monitor platform activity using Microsoft Purview Audit Logs and the Power BI Admin Monitoring workspace. Lead Tableau Server administration, version upgrades, and support runbook documentation. Ensure BI infrastructure and data-handling practices align with applicable Saudi National Cybersecurity Authority requirements.<br>2.5 Infrastructure & Cross-Functional Technical Support Coordinate with network and systems teams to diagnose and resolve hybrid infrastructure issues, supported by appropriate technical evidence. Support Azure virtual machines, site-to-site VPN connectivity, and on-premises SQL Server infrastructure. Prepare clear technical communications, incident summaries, and recommendations for infrastructure, network, and business teams.<br>Core Technical Skills & Tools:BI & Visualization:Power BI (Desktop, Service, DAX, Power Query / M) Tableau Desktop & Server (including version upgrades) Executive dashboards & presentation decks (Power Point)<br>Data Engineering & Databases:SQL Server (T-SQL, query tuning, execution plans) SSIS (ETL/ELT design, connection managers, batch jobs) Large-scale fact tables (100M–900M+ rows), incremental refresh, query folding<br>Platform, Cloud & Governance:Microsoft Fabric, One Lake, Medallion Architecture Power BI Gateways (Azure & on-premises clusters) Microsoft Purview Audit Logs, Power Shell / Admin APIs, Azure hybrid connectivity (VPN, VMs)<br>Qualifications:Bachelor's degree in Computer Science, Information Systems, Management Information Systems, or related field. Extensive hands-on experience in enterprise business intelligence, data warehousing, and analytics platforms. Proven experience managing large-scale BI environments across hybrid cloud and on-premises infrastructure. Experience with Microsoft Fabric and modern Lakehouse architecture is an advantage. Strong understanding of data governance, security, and regulatory compliance frameworks applicable in Saudi Arabia.
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Purpose:<br><br>Qiddiya Investment Company is excited to announce an opportunity for a highly skilled and visionary leader to join our team as the Executive Director - Business Finance (SPT & Art & Culture). This critical role is responsible for overseeing financial operations that support our diverse initiatives in sports, performing arts, and culture, as we aim to develop an iconic destination that inspires creativity and recreational excellence.<br><br>The Executive Director will provide strategic financial leadership, guiding financial decision-making, budgeting, forecasting, and analytics critical to project growth and sustainability. You will collaborate closely with senior management and cross-functional teams to foster financial best practices, optimize resource allocation, and drive performance across our business finance landscape.<br><br>Key Responsibilities:<br><br> Strategic Financial Leadership:Lead financial planning and strategic analysis for sports, performing arts, and cultural initiatives, ensuring alignment with Qiddiya's vision and goals Develop and implement business finance strategies that effectively support operational needs while maximizing ROI across diverse projects Act as a trusted financial advisor to the executive team, offering insights and recommendations based on rigorous financial analysis Budget Management & Oversight:Direct budgeting processes for the sports and arts portfolio, ensuring effective allocation of financial resources to achieve company objectives Implement fiscal controls and performance metrics that provide actionable insights into financial health and operational efficiency Monitor financial performance against budgets, providing timely variance analysis and reporting to senior management Financial Reporting & Compliance:Oversee the preparation and presentation of financial reports, ensuring accuracy and compliance with relevant financial regulations and standards Implement best practices in financial governance, ensuring adherence to internal policies and external regulations Coordinate with auditors and provide necessary documentation for financial audits and assessments Risk Assessment & Mitigation:Identify and analyze financial risks related to business finance in arts, culture, and sports, formulating strategies to mitigate these risks Develop and implement risk management policies to protect organizational assets and ensure financial integrity Collaborate with legal and compliance teams to ensure full adherence to applicable laws and regulations Team Leadership & Development:Lead a team of finance professionals, fostering a culture of accountability, collaboration, and continuous improvement Set clear objectives and performance benchmarks for the team, ensuring alignment with organizational goals Encourage professional growth and development through mentoring, training, and leadership opportunities Stakeholder Engagement:Develop and maintain strong relationships with internal and external stakeholders, including government entities, partners, and community organizations Communicate financial strategies and results clearly to diverse audiences, ensuring transparency and understanding Support stakeholder engagement initiatives that promote collaboration and strategic partnerships for project success<br><br>Requirements<br><br>Qualifications & Skills:<br><br> Education: Bachelor's degree in Finance, Accounting, Business Administration, or related field; MBA or other relevant advanced degree preferred Certifications: CPA, CFA, or equivalent relevant certification greatly beneficial Experience: Minimum of 15 years in senior finance roles, with a focus on business finance within the sports, arts, and culture sectors Expertise: Proven experience in financial management, budgeting, financial analysis, and reporting, with knowledge of the unique finance needs of the arts and culture sectors Strategic Acumen: Ability to develop long-term financial strategies that align with organizational missions and operational goals Leadership: Strong leadership qualities, with demonstrated experience in building and guiding high-performance finance teams Communication: Excellent verbal and written communication skills, capable of engaging and influencing a wide range of stakeholders Technological Proficiency: Familiarity with financial software, ERP systems, and data analysis tools relevant to financial reporting and analysis<br><br>Required Competencies:<br><br> Strategic Orientation: Ability to align financial strategies with broader organizational goals Analytical Mindset: Strong analytical capabilities with attention to detail in financial documents and budgetary management Collaborative Approach: Proven ability to collaborate across teams and departments for cohesive financial strategy implementation Innovative Thinking: Enthusiasm for innovative financial solutions that support creative projects and initiatives Results Focus: Demonstrated track record of delivering results and achieving financial targets in complex environments<br><br>Benefits<br><br>Offering a comprehensive compensation and benefits package.
<b>Company Description </b><br> <p>Gr nde f r Accor zu arbeiten?<br>
Wir sind weit mehr als ein weltweit f hrendes Unternehmen. Wir sind 280.000 Frauen und M nner, die Menschen in den Mittelpunkt unseres Handelns stellen und echte Leidenschaft f r Service und Leistung jenseits der Grenzen f rdern.<br>
Sich Accor anzuschlie en bedeutet sich auf eine einzigartige Lebensreise zu begeben, um sich die Gastfreundschaft von morgen vorzustellen.<br>
Um unserer Gruppe beizutreten, besu<br>
Wir sind weit mehr als ein weltweit f hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers nlichkeit passen.<br>
Wir unterst tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M glichkeiten von Accor erkunden kannst.<br>
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k nnen wir die Gastronomie und Hotellerie von morgen ver ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.<br>
Tu das, was Du liebst, trage etwas f r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS<br>
chen Sie bitte https://careers.accor.com/</p> <br> <div><b>Job Description</b></div> <br> <p>The Graphic Designer is responsible for creating and developing high-quality visual content that supports the hotel s marketing, branding, promotional, and communication activities. The role ensures all creative materials are aligned with the hotel s brand identity, visual standards, and marketing objectives across digital and print platforms.</p> <p>Key Responsibilities</p> <p>* Develop creative concepts and visual designs for marketing campaigns, promotions, events, and hotel communications.<br>
* Design digital and print materials including brochures, flyers, posters, menus, advertisements, presentations, social media content, and promotional materials.<br>
* Create engaging visual content for the hotel s website, social media platforms, email campaigns, and other digital channels.<br>
* Ensure all designs are consistent with the hotel s brand identity, guidelines, and visual standards.<br>
* Collaborate with the Marketing, Sales, E-Commerce, and Operations teams to understand creative requirements and deliver effective visual solutions.<br>
* Support the development of promotional campaigns for restaurants, rooms, events, seasonal offers, and special occasions.<br>
* Prepare artwork and files according to technical specifications for printing and digital publishing.<br>
* Coordinate with external printers, photographers, agencies, and other creative suppliers when required.<br>
* Maintain an organized library of design assets, images, templates, and brand materials.<br>
* Retouch and edit photographs and other visual materials when required.<br>
* Stay updated on current design trends, digital content formats, and creative industry best practices.<br>
* Manage multiple projects and deadlines while maintaining high standards of quality and attention to detail.<br>
* Ensure all published content is accurate, professional, and aligned with the hotel s positioning.<br>
* Perform any other duties and responsibilities assigned by management</p> <br> <div><b>Qualifications</b></div> <br> <ul> <li>Bachelor s degree or diploma in Graphic Design, Visual Communication, Fine Arts, Marketing, or a related field.</li> <li>Minimum 2 3 years of professional experience as a Graphic Designer, preferably within the hospitality, tourism, retail, or marketing industry.</li> <li>Proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign.</li> <li>Experience creating content for social media and digital marketing platforms.</li> <li>Strong understanding of typography, layout, color, branding, and visual communication.</li> <li>Creative mindset with strong attention to detail and excellent organizational skills.</li> <li>Ability to manage multiple projects and work effectively under tight deadlines.</li> <li>Good communication and interpersonal skills.</li> <li>Strong knowledge of Microsoft Office applications is an advantage.</li> <li>Knowledge of motion graphics, video editing, or photography is an advantage.</li> <li> <strong>Saudi Nationality is required.</strong> </li> </ul> <br> <div>Additional Information</div> <br> <p>Ihr Team und Arbeitsumfeld:<br>
In 1-2 S tzen stellen Sie das Team, das Hotel oder den Arbeitsplatz so vor, dass sie die Kultur widerspiegeln<br>
Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z.B. Arbeitserlaubnis<br>
Unser Engagement f r Diversity & Inclusion:<br>
Wir sind ein integratives Unternehmen und unser Ziel ist es, vielf ltige Talente anzuziehen, zu rekrutieren und zu f rdern.</p>
Organization- Miraval The Red Sea<br><br>Resumen<br><br>The Experience Planner at Miraval The Red Sea plays a key role in curating seamless, personalized wellness journeys for guests. This position guides guests in booking their spa, wellness, and fitness experiences, ensuring they are aligned with their personal goals and intentions. As the first point of contact for guests, the Experience Planner builds meaningful relationships, provides tailored recommendations, and offers consistent support throughout the guest's stay.<br><br>As an Experience Planner, you are responsible for overseeing the Experience Planning and Reservations process for guests, developing strong connections, and offering helpful suggestions and solutions to their well-being planning needs.<br><br>You will learn about experiential wellness travel and align each guest's intention with the appropriate spa treatments, lectures, activities, and workshops to help create a life-changing Miraval stay.<br><br> Key Responsibilities Guest Journey Planning <br><br> Welcome and connect with guests upon arrival to understand their wellness goals and preferences. Offer informed guidance on the full range of spa, wellness, fitness, and outdoor experiences available. Curate personalized experience schedules that reflect each guest’s unique needs, goals, and energy levels. Make thoughtful recommendations to support physical, emotional, and mental well-being.<br><br> Experience Booking & Coordination <br><br> Accurately book and manage guest itineraries using the resort’s scheduling system. Coordinate spa and wellness appointments across departments to ensure a smooth guest flow. Communicate changes, updates, or recommendations clearly and in a timely manner. Liaise with therapists, instructors, and wellness teams to support personalized service delivery. Work in close collaboration with Reservations and Wellness Operations teams to ensure seamless coordination, healthy distribution of experiences, and guest satisfaction.<br><br> Guest Engagement & Support <br><br> Check in with guests throughout their stay to ensure satisfaction and adapt plans as needed. Provide thoughtful responses to guest questions and requests with warmth, professionalism, and discretion. Offer emotional presence and mindfulness in every interaction to support guest well-being. Encourage guest reflection, intention-setting, and deeper connection to their experiences. Collect guest feedback to support continuous improvement and enhance service quality.<br><br> Operations & Service Excellence <br><br> Maintain accurate records of bookings, preferences, and special notes to support team communication. Ensure that daily schedules are updated, balanced, and in alignment with operational capacity. Support the front-of-house team with check-ins, follow-ups, and coordination. Uphold a calm, welcoming environment in the spa reception and planning areas. Contribute to upselling of services, support retail sales, and assist in revenue generation and guest satisfaction metrics.<br><br> Communication & Sales Focus <br><br> Make authentic, helpful connections with guests via phone, email, and chat. Assist with outbound calls to guests pre-arrival to guide planning. Respond to email and chat inquiries with timeliness and professionalism. Support assigned sales goals and conversion metrics where applicable.<br><br> Safety, Culture & Team Support <br><br> Demonstrate a high level of respect for cultural sensitivities and support a multi-cultural environment. Maintain awareness of safety and emergency procedures in all guest interactions. Support wellness team in activity organization, session coordination, and operational tasks as needed. Adapt to evolving schedules and operational needs with a team-oriented mindset.<br><br>Calificaciones<br><br> Minimum 1–2 years of experience in guest services, spa operations, wellness hospitality, or front desk coordination. Familiarity with wellness services, spa treatments, and fitness offerings in a luxury resort or retreat setting. Proficiency in scheduling systems and digital communication tools. Fluent in English; Arabic is a plus. Training or interest in mindfulness, wellness, or holistic hospitality is an advantage. Bachelor’s degree is a plus but not required.<br><br>Skills & Abilities<br><br> Warm, intuitive, and attentive guest service style. Strong organizational and multi-tasking skills with high attention to detail. Excellent verbal and written communication. Calm and composed under pressure with a problem-solving mindset. Naturally empathetic, supportive, and aligned with Miraval’s values of presence, compassion, and transformation. Flexible schedule availability, including weekends and holidays.
Description<br><br>Who we are:<br><br>Amazon is focused on ensuring its associates can work in a safe, quality focused environment. Our learning teams are responsible for delivering and providing high quality safety compliance, process and on-boarding training to ensure that our associates are set up for success.<br><br>The Learning Business partner is a member of the leadership team within a fulfillment center and is focused on managing the learning needs of all employees. They must have the ability and initiative to understand the business needs, analyse issues and influence solutions/outcomes. This is a team player who not only leverages his/her own team to respond effectively to a variety of training scenarios, but is able to work closely with a central MEATR (Middle East, Africa and Turkey) team to effectively prioritize and deploy training programs based on customer need – from training processes at scale to ongoing leader development.<br><br>An Amazon Fulfillment Center (FC) is a dynamic and challenging environment. You will be very close to the action and spend time on the warehouse floor with the teams who make our FCs great. Developing our people is at the heart of what we do and is needed now more than ever as we are experiencing rapid growth and we plan to keep on growing.<br><br>Overall Responsibilities Include<br><br> Leading and developing a team of Learning Associates and a Learning Specialist End-to-end ownership of the associate and leader training programs at site: from needs analysis stage, to management and execution of training Leading groups of learning professionals from across the AMET to identify and share best practice Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon’s central leadership function. Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC Identifying and aligning individual leadership development plans, building a catalogue of learning content according to business needs and facilitating delivery and completion of training Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities. Understanding of Warehouse operations is required, to ensure efficient and effective support is provided to Operations. Responsible for ensuring full safety compliance is met Analyze and understand data to suggest improvements for training and operations. Track and communicate Learning Department goals, assignments and progress locally and at a network level. Create, manage and update training content and associate compliance audits. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy. Ability to prioritize, manage and complete projects with tight deadlines. Desire to thrive in a dynamic, growing environment Partner with Country level leaders to implement efficient and effective training solutions. Participate in daily, weekly and monthly senior meetings.<br><br>Check out this you tube video for a virtual Amazon Tour.<br><br>https://www.youtube.com/watch?v=UAKPoAn2c B0<br><br>Key job responsibilities<br><br> Experience of managing a team with a focus on career development and succession planning Confidence in analysing and interpreting a range of performance metrics combined with advanced Excel skills Ability to influence and engage multiple stakeholders across all levels of the business Actively seeks opportunities to positively impact beyond the area of responsibility Ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities. Ability and initiative to understand the business needs, analyse issues and drive solutions<br><br>Basic Qualifications<br><br> 3+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays<br><br>Preferred Qualifications<br><br> 3+ years of performance metrics, process improvement or lean techniques experience<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Afaq - Warehouse Branch<br><br>Job ID: A10531025
Additional Information<br><br>Job Number 26114559<br><br>Job Category Sales & Marketing<br><br>Location 1st Street, Dammam, Saudi Arabia, Saudi Arabia, 31422VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Building Successful Relationships that Generate Sales Opportunities<br><br> Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management.<br><br>Managing Sales Activities<br><br> Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br><br> Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br><br>Providing Exceptional Customer Service <br><br> Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company’s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>We are hiring for a Director of Marketing & Communications, a visionary leader responsible for shaping and elevating the brand presence of FAENA The Red Sea, positioning it among the world’s most extraordinary luxury lifestyle destinations. This role drives the development and execution of integrated marketing strategies, ensuring every campaign, activation, and guest touchpoint reflects Faena’s distinctive voice, creative storytelling, and Forbes Five-Star standards.<br><br>Working in close partnership with Sales, Public Relations, Digital, Food & Beverage, and creative teams, the Director curates impactful, culturally-driven campaigns that engage global audiences and generate demand across all facets of the property. This role is instrumental in translating the spirit of Faena into compelling narratives and experiences that captivate, inspire, and differentiate within the global luxury hospitality landscape.<br><br>Key Responsibilities<br><br>Lead and execute the property’s integrated marketing and communications strategy across rooms, F&B, spa, nightlife, and events Develop and manage brand campaigns across digital, print, and social platforms in alignment with global Faena strategy Act as the brand guardian, ensuring consistency and excellence across all internal and external communications Oversee advertising, digital media planning, email marketing, and content calendars Collaborate with creative teams on campaign concepts, photo shoots, and branded content development Manage and optimize website content, landing pages, and third-party platform presence Drive social media and content strategy to maintain a strong and engaging digital footprint Partner with Public Relations to align storytelling, media outreach, and event promotion Build and nurture relationships with luxury brands, influencers, and creative collaborators Establish strategic partnerships with tourism boards, travel networks, and regional stakeholders Collaborate with Faena Art and Culture teams to promote programming, exhibitions, and performances Support signature events and experiences that reinforce Faena’s position as a global cultural destination Analyze campaign performance through KPIs, ROI, and reporting tools (e.g., Google Analytics, CRM systems) Support Sales and Catering teams with marketing collateral and client engagement tools Lead, mentor, and inspire the Marketing & Communications team, fostering a culture of creativity and accountability Manage external agencies including PR, digital, and creative partners Partner closely with Commercial, Revenue, and operational leaders to ensure alignment on business objectives Collaborate cross-functionally with F&B, Spa, and Events teams to deliver integrated storytelling and campaigns<br><br>Qualifications<br><br>Minimum 8–10 years of progressive marketing leadership experience in luxury hospitality, lifestyle brands, or cultural institutions. Proven success in launching or repositioning luxury hotels or resorts; pre-opening experience strongly preferred. Deep understanding of brand management, integrated marketing, digital strategy, and public relations. Global mindset with sensitivity to Middle Eastern culture and the Red Sea region’s evolving tourism landscape. Bachelor’s degree in marketing, Communications, or a related field required, advanced degree preferred. Proven success developing and executing 360° marketing campaigns across luxury channels. Strong knowledge of social media trends, digital marketing, SEO, CRM, and analytics. Familiarity with CMS platforms, design tools (Adobe Creative Suite), and project management platforms. Experience leading a team and collaborating with cross-functional departments.<br><br>Additional Information<br><br>Based on property