Insurance Coordinator Jobs in Saudi
8785 Jobs Found
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<p><strong>Job Summary</strong></p><p><br></p><p>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><ul><li>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities</li><li>Lead, inspire and coach team to meet and exceed established departmental goals</li><li>Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s</li><li>Conduct Pre / Post Flight Editing</li><li>Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM)</li><li>Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager</li><li>Ensure cross utilization of resources by re-allocating/re-assigning</li><li>Ensure & monitor gate and transfer desk processes per flight as per SLA’s</li><li>Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU)</li><li>Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller</li><li>Queue management at the departure terminal to ensure seamless operations</li><li>Ensures that professionalism is maintained in all communication over email, radio, telex and telephone</li><li>Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers.</li><li>Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements.</li><li>Responsible for updating the reports for office equipment failures, discrepancies and incidents.</li><li>Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies</li><li>Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness.</li><li>Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department.</li><li>Develop or modify work plans, methods, and synergies hence determine work priorities for each shift.</li><li>Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees.</li><li>Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery</li><li>Track stationery inventory and place order for supplies as needed from customer airlines.</li><li>Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage</li><li>Ensure that all post flight paperwork and activities have been finalized</li><li>Hold debriefings when & as required with the teams</li><li>Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services</li><li>Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal</li><li>Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately</li><li>Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D.A.T.E etc.) are accurate & promptly submitted</li><li>Generate a summary report of all activities at the terminal after end of the shift</li><li>Carry out any additional duties as instructed by management</li></ul><p><br></p><p><strong>Qualifications and Competencies</strong></p><p><br></p><ul><li>Saudi National Only. </li><li>Must have at least three years experience as Passenger Service Agent. </li><li>High School diploma</li><li>Passionate about customer service and must have relevant work experience</li><li>Leadership and people management skills</li><li>A proven ability to problem solving and decision making experience</li><li>Planning and organizing skills</li><li>Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage</li><li>Commitment to continuous improvement</li><li>Computer literate (Office Word, Excel, PowerPoint)</li><li>A good understanding of all regulatory and recommended procedures that relate to the airport environment</li><li>Flexible to work on various shifts (days, evening, nights, weekends, and holidays)</li></ul><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.</p><br><p>Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.</p><br><p>The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.</p><br><p>More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.</p><br><br>Job Description<br><br><p>At <strong>SLS The Red Sea</strong>, our People & Culture team is at the heart of creating a smooth and supportive experience for our people. As a <strong>Government Relations Officer</strong>, you will play a key role in supporting government-related processes, ensuring employee documentation and transactions are handled accurately, efficiently, and in line with Saudi regulations.</p><br><p>Working closely with the People & Culture team, you will handle government platforms, process visas, permits and employee documentation, follow up on renewals and pending transactions, and coordinate with relevant authorities when required. With a proactive and organized approach, you will help keep processes moving smoothly while ensuring compliance with government requirements and hotel standards.</p><br><p>Key Responsibilities</p><br><ul><li>Process and follow up on employee government transactions, including Iqamas, work permits, visas, exit/re-entry visas, final exits, and related documentation.</li><li>Handle transactions through relevant government platforms, including <strong>Qiwa, Muqeem, GOSI, Mudad, Absher, Balady, and Chamber of Commerce</strong>, as applicable.</li><li>Monitor the validity and expiry of Iqamas, work permits, visas, licenses, and other official documents to ensure timely renewal.</li><li>Support work visa processes for new joiners and coordinate required documentation with the <strong>Talent Acquisition and People & Culture teams</strong>.</li><li>Process employee transfers, profession changes, sponsorship matters, and other labor-related transactions.</li><li>Coordinate with relevant government authorities and external entities to process transactions and follow up on pending cases.</li><li>Support employee onboarding and offboarding by completing required government-related formalities.</li><li>Maintain accurate employee information and ensure records are updated across relevant government systems and platforms.</li><li>Maintain organized records and trackers for government transactions, applications, renewals, payments, and pending cases.</li><li>Coordinate with Finance on government fees and payments required for official transactions.</li><li>Monitor government platforms for updates, notifications, and regulatory requirements and communicate relevant changes within the <strong>People & Culture team</strong>.</li><li>Follow up on pending transactions and provide timely updates on progress, delays, or matters requiring escalation.</li><li>Ensure government-related processes are completed in accordance with <strong>Saudi Labor Law, government regulations, and company policies</strong>.</li><li>Maintain confidentiality when handling employee, company, and government-related information.</li><li>Work collaboratively with the <strong>People & Culture team</strong> to ensure smooth and efficient employee processes.</li><li>Contribute to a positive, organized, and people-focused working environment that reflects the culture and values of <strong>SLS The Red Sea</strong>.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor’s degree in <strong>Human Resources, Business Administration, or a related field</strong>.</li><li>Previous experience in <strong>Government Relations, Human Resources, or a similar role</strong> in Saudi Arabia.</li><li>Good knowledge of <strong>Saudi Labor Law, government regulations, and related procedures</strong>.</li><li>Familiarity with government platforms such as <strong>Qiwa, Muqeem, GOSI, Mudad, Absher, Balady, and Chamber of Commerce</strong>.</li><li>Strong organizational skills with good attention to detail and follow-up.</li><li>Ability to manage multiple transactions and deadlines in a fast-paced environment.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in <strong>Microsoft Office</strong> applications.</li><li><strong>Fluent in English.</strong></li><li>Previous experience in the <strong>hospitality industry</strong> is an advantage.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
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<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p> <b>JLL empowers you to shape a brighter way</b>. </p> <p> </p> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p> <p> </p> <p> <b>About the Role: </b> </p> <p>We are seeking a detail-oriented Finance Officer to support comprehensive financial operations for a premium residential resort in North Riyadh. This role is essential to maintaining accurate financial records, processing transactions efficiently, and supporting the Finance Manager in delivering transparent, compliant financial reporting.</p> <p> <b> </b> </p> <p> <b>Key Requirements: </b> </p> <ul> <li>Minimum 3 years of experience in real estate accounting, property finance, or facilities management financial operations</li> <li>Experience in KSA or GCC property management preferred</li> <li>Degree in Finance, Accounting, or Business Administration required</li> <li>Working knowledge of accounts payable, accounts receivable, and reconciliation processes</li> <li>Proficiency in property management systems (Yardi, Yarn, or similar platforms)</li> <li>Understanding of Saudi Arabian tax and compliance requirements (VAT, e-invoicing)</li> <li>Fluent in English (written and spoken); Arabic proficiency preferred</li> <li>Strong attention to detail and accuracy</li> </ul> <p> <b> </b> </p> <p> <b>Key Responsibilities:</b> </p> <p> <b>Accounts Payable:</b> </p> <ul> <li>Process vendor invoices, verify supporting documentation, and ensure compliance with approved budgets</li> <li>Prepare payment instructions and coordinate with banking partners for timely processing</li> <li>Maintain vendor master files, payment schedules, and contract documentation</li> <li>Track outstanding payables and resolve invoice discrepancies</li> </ul> <p> </p> <p> <b>Accounts Receivable:</b> </p> <ul> <li>Support invoicing, receipting, and payment reconciliation processes</li> <li>Process tenant payments, issue receipts, and maintain accurate payment records</li> <li>Assist with deposit management and refund processing</li> <li>Support collection team with receivables documentation and reporting</li> </ul> <p> </p> <p> <b>Financial Record-Keeping & Reconciliation:</b> </p> <ul> <li>Maintain accurate general ledger accounts and perform regular transaction reconciliations</li> <li>Prepare daily cash position reports and monitor bank account activity</li> <li>Reconcile utility invoices, meter readings, and tenant rebilling calculations</li> <li>Ensure all financial records are complete, organized, and audit-ready</li> </ul> <p> </p> <p> <b>Reporting Support:</b> </p> <ul> <li>Assist in preparation of monthly management accounts and budget variance reports</li> <li>Support cash flow forecasting and financial planning activities</li> <li>Maintain organized electronic and physical filing systems for financial documentation</li> <li>Provide data and documentation for internal and external audit processes</li> </ul> <p> </p> <p> <b>Compliance & Documentation:</b> </p> <ul> <li>Ensure all transactions comply with Saudi Arabian tax regulations (VAT, e-invoicing, WHT)</li> <li>Support statutory filing requirements and compliance reporting</li> <li>Maintain accurate documentation for audit trails and regulatory review</li> <li>Implement and follow financial policies and internal control procedures</li> </ul> <p> </p> <p> <b>Coordination:</b> </p> <ul> <li>Interface with facilities management contractors on invoice verification and payment coordination</li> <li>Collaborate with property, leasing, and operations teams on financial matters</li> <li>Respond to internal queries regarding payments, invoices, and account status</li> <li>Perform additional financial tasks as assigned by Finance Manager</li> </ul> <p> <b> </b> </p> <p> <b> </b> </p> <p> <b>Skills & Competencies:</b> </p> <ul> <li>Proficiency in Microsoft Excel (formulas, pivot tables), Word, and PowerPoint</li> </ul> <ul> <li>Strong numerical and analytical skills</li> </ul> <ul> <li>Excellent organizational abilities and time management</li> </ul> <ul> <li>High level of accuracy and attention to detail</li> </ul> <ul> <li>Good communication skills (written and verbal)</li> </ul> <ul> <li>Ability to work collaboratively in a team environment</li> </ul> <ul> <li>Professional work ethic and integrity</li> </ul> <ul> <li>Adaptability and willingness to learn</li> </ul> <p> </p> <p> <b> </b> </p> <p> <b>What We Offer:</b> </p> <ul> <li>Opportunity to develop your career with a global real estate services leader</li> </ul> <ul> <li>Hands-on experience in institutional-grade property financial management</li> </ul> <ul> <li>Professional training and development opportunities</li> </ul> <ul> <li>Collaborative and supportive team environment</li> </ul> <ul> <li>Competitive compensation and benefits</li> </ul> <p> </p> <p> </p> <p> <b>Location: </b>Riyadh, Kingdom of Saudi Arabia<b> <br>Employment Type: </b>Full-time, On-site</p> <p> </p> <p> <b>Location: </b> </p> <p> </p>On-site Riyadh, SAU<p> </p> <p>If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!</p> <p> </p> <p> </p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p> </p> <p> </p> <p><br></p>
<p>Position Purpose The Chief Executive Officer will provide enterprise-wide leadership and be accountable to the Board of Directors for the company's strategy, performance, governance, sustainable growth and long-term shareholder value. The CEO will lead an industrial organization through operational excellence, disciplined capital allocation, market growth, organizational development and rigorous compliance with the requirements applicable to a Saudi public shareholding/listed company. Principal Accountabilities Translate the Board-approved vision into an executable corporate strategy, annual operating plan, budget and measurable enterprise priorities. Provide the Board with timely, accurate and balanced reporting on performance, outlook, material risks, major investments and matters requiring approval. Deliver sustainable revenue, profitability, cash flow and return on invested capital while protecting the company's balance sheet and funding capacity. Lead manufacturing performance across safety, quality, reliability, capacity utilization, productivity, cost, maintenance, supply chain and customer service. Establish a zero-harm culture and ensure robust compliance with environmental, health, safety, process-safety and industrial-security obligations. Drive commercial growth through market development, customer and product portfolio optimization, pricing discipline, strategic partnerships and selective geographic expansion. Sponsor digital transformation, automation, data-led decision-making, innovation, sustainability and operational-excellence programs. Evaluate and recommend capital expenditure, acquisitions, divestments and strategic alliances; ensure disciplined business cases and post-investment benefit realization. Maintain strong corporate governance, internal controls, enterprise risk management, business continuity and ethical conduct throughout the organization. Ensure accurate, timely and transparent financial and non-financial reporting, market disclosures and stakeholder communications in coordination with the Board and relevant committees. Build and retain a high-performing Saudi leadership pipeline; strengthen succession planning, capability development, accountability and performance management. Advance Saudization, local content, supplier development and national industrial priorities while maintaining competitiveness and technical excellence. Act as the company's principal executive representative with shareholders, regulators, government bodies, lenders, customers, suppliers, partners and the wider community. Protect the company's reputation and lead the response to significant operational, financial, regulatory or reputational events. Governance and Decision Rights Operate within the authority delegated by the Board, the company's Articles of Association, approved policies and applicable Saudi laws and regulations. Support effective Board and committee oversight and implement approved resolutions without encroaching on reserved Board or shareholder authorities. Maintain strict confidentiality, manage conflicts of interest and promote fair disclosure, shareholder protection and integrity in all market-facing communications. Ensure compliance with applicable requirements of the Ministry of Commerce, Capital Market Authority, Saudi Exchange (Tadawul), ZATCA and relevant industrial and sector regulators.</p><p><strong>Desired Candidate Profile</strong></p><h2>Essential Qualifications</h2><ul><li>Saudi national.</li><li>Bachelor's degree in engineering, industrial management, business administration, finance or a related discipline from a recognized university.</li><li>Typically, 18+ years of progressive leadership experience, including at least 7 years in a C-suite, CEO, Managing Director, Business Unit President or comparable enterprise leadership role.</li><li>Substantial leadership experience in a complex industrial or manufacturing business with responsibility for operations and full profit-and-loss performance.</li><li>Demonstrated experience working with a Board of Directors and strong understanding of public-company governance, financial reporting, risk and disclosure obligations.</li><li>Fluency in Arabic and English, with strong executive communication and stakeholder-management capability.</li></ul><h2>Preferred Qualifications and Experience</h2><ul><li>Master's degree, MBA or relevant executive education.</li><li>Experience leading a Saudi-listed company or a significant division/subsidiary of a listed industrial group.</li><li>Track record in industrial transformation, operational excellence, capital-intensive expansion, localization and digital enablement.</li><li>Exposure to export markets, joint ventures, mergers and acquisitions, investor relations or capital markets.</li><li>Relevant sector experience in chemicals, building materials, metals, packaging, food manufacturing, pharmaceuticals or another process/discrete manufacturing industry.</li></ul><h2>Leadership Competencies</h2><ul><li>Strategic vision and enterprise leadership</li><li>Commercial and financial acumen</li><li>Industrial and operational discipline</li><li>Board and shareholder credibility</li><li>Decisive leadership under uncertainty</li><li>Integrity, transparency and sound judgment</li><li>Talent development and Saudi leadership succession</li><li>Change leadership, innovation and execution excellence</li></ul><h2>Indicative Success Measures</h2><h3>Dimension</h3><h3>Illustrative measures</h3><ul><li>Financial Revenue growth, EBITDA margin, cash conversion, ROIC and budget delivery</li><li>Operations Safety, quality, output, utilization, reliability, productivity and unit cost</li><li>Growth Market share, exports, innovation pipeline and strategic-project delivery</li><li>Governance Compliance, audit outcomes, risk mitigation, disclosure quality and Board confidence</li><li>People Saudization, engagement, leadership bench strength, retention and succession readiness</li><li>Sustainability Energy/resource efficiency, emissions progress, local content and stakeholder impact</li></ul>
<p>Job Purpose: To provide information for diagnosis, treatment, and prevention of disease by conducting medical laboratory tests, procedures. May perform phlebotomy if needed.</p><p>Key Responsibilities and Duties: Organizes work by matching computer orders with specimen labeling; sorting specimens; checking labeling; logging specimens; acceptance and rejection of samples, arranging reports for delivery; keeping work surfaces clean and orderly. Cooperating in handling work as a team, attending over time and attending public holidays as per work needs. Works in different sections within core lab unit (Hematology, Chemistry, Endocrinology, Immunology) at any time as per work need. Participates in reporting of any infectious disease to lab unit supervisor, lab infection control officer and infection control department. Maintains quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols. Serves as technical resource by participating in staff training; answering questions of other professionals; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Operates laboratory equipment, clean and maintains them according to the manufacturer instruction, perform minor troubleshooting and knows how to report in a timely manner any analyzer/equipment error. Identifies and communicates critical results by following strictly the established processes and procedure stated in policy. Contributes to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures; complying with legal regulations. Maintains patient confidentiality by keeping laboratory information confidential. Collects, process samples and dealt it in accordance of lab stat and routine procedures. Uses different laboratory application such as instrument manager software, EP evaluator software, Quality Control software, Media Lab education application and other lab applications. Participates in checking, updating, ordering, and follow up supplies needed in the assigned area and assigned lab machine. Timely reporting to laboratory stock material controller its laboratory sectional inventory, recall and urgent follow up of any items. Collects and records data needed in monitoring turn-around-time or other laboratory indicators such as critical lab reports, outliers of ER ,STAT samples and routine samples , rejected samples, able to participate in answering any related occurrence variance reports (OVR). Receives and perform proficiency testing in a timely accurate manner its processing, reporting, analyzing of evaluation reports, doing and documenting necessary corrective action. Builds and maintains positive working relationships with co-workers, other employees and the public using principles of good customer service and following code of conduct. Handling and disposal of infectious waste and follows safety and infection control policies and procedures. Reports any incident by OVR system and follow the chain of command. Follows the standards of any national and international accreditation process related to the laboratory either in general or specific for the laboratory and blood bank. Educates patients and their families about health conditions, treatments and preventative measures if applicable. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p><p><strong>Desired Candidate Profile</strong></p>Highly motivated, has documentation skills, keen in analyzing information, willing to train in laboratory techniques and equipment maintenance, with computer skills and team player. 0 2 years of experience as a Laboratory Medical Technologist/Technician. Bachelor degree of Medical Technology, Medical Science, or equivalent education in Bachelor of Science in Chemical or Biological Science. Excellent in English and Arabic languages (verbal & writing). License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA)
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for handling purchasing-related documents with precision and attention to detail, maintaining accurate purchasing records, including cost analyses and market research to support data-driven decision-making. As a purchasing officer, you’re not just purchasing goods for the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p>
<h4>Here’s what you’ll do during a typical day:</h4>
<ul>
<li><strong>Support procurement operations:</strong> Assist with purchasing materials and supplies, researching prices, and ensuring compliance with purchasing policies and procedures.</li>
<li><strong>Process and verify deliveries:</strong> Accept all purchased products, ensuring accuracy by checking deliveries against purchase orders, invoices, and specifications.</li>
<li><strong>Fulfill requisitions:</strong> Issue and deliver items to departments as requested, maintaining appropriate stock levels and notifying supervisors of low or out-of-stock items.</li>
<li><strong>Process invoices:</strong> Receive and process invoices, verify accuracy, scan documents, and follow up on discrepancies to ensure timely payment.</li>
<li><strong>Assist with inventory tracking:</strong> Conduct routine inventories, input received merchandise into tracking systems, and report shortages or discrepancies.</li>
</ul>
<h4>Our core values</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Minimum qualifications</h4>
<ul>
<li>Diploma or degree in business, hospitality, or related field (preferred).</li>
<li>Knowledge of hospitality operations and supply chain processes.</li>
<li>Strong negotiation and communication skills.</li>
<li>Attention to detail and organizational ability.</li>
<li>Familiarity with procurement software and systems.</li>
<li>Adhere to the highest ethical standards to guarantee transparency and compliance in all procurement activities.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<h3 >About KBR Saudi Arabia and the Role</h3>
<p >KBR Saudi Arabia is seeking a <strong >Senior Security Manager</strong> for a full-time position in Riyadh, KSA. This role is integral to a Project Management Office (PMO) overseeing a high-profile infrastructure development. The Senior Security Manager will be responsible for supporting the management and implementation of the Client’s security policies at both program and project levels.</p> <h3 >Role Context and Objectives</h3>
<p >The Senior Security Manager will provide direct, hands-on support to the Client, numerous Project Management Consultants (PMCs), and contractors. This involves assessing and managing the security situation related to existing and upcoming projects. Additionally, this position is responsible for providing security coordination for members of the organization’s Senior Management Team in response to incidents, emergencies, and crises. The role also assists the Client in producing, implementing, and maintaining updated safety and security Standard Operating Procedures (SOPs), ensuring compliance with organizational standards.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Assist in developing and managing the organization’s safety and security strategy and policies.</li>
<li >Conduct on-site training for PMCs and contractors to facilitate the development and implementation of security management plans.</li>
<li >Serve as an advisor to the Client regarding security matters.</li>
<li >Contribute to the development of security priorities, ensuring safety operations and compliance are integrated into project plans and budgets.</li>
<li >Conduct threat and risk assessments for project-specific and Development risk environments, events, and designated venues.</li>
<li >Draft and develop site security plans in accordance with KBR policies, operational scope, and Client requirements.</li>
<li >Integrate, maintain, and utilize KBR travel management requirements and systems for tracking employee locations during high-security risks.</li>
<li >Advise and assist the Client in day-to-day security management duties, including physical security, special travel, escorts, incident response, reporting, and access control.</li>
<li >Serve as a coordinator for emergency/employee incidents involving employees and assets, informing senior management and recommending response actions.</li>
<li >Provide technical security advice in consultation with senior management on all security matters.</li>
<li >Conduct security drills and exercises in coordination with the Client and Project Management Consultants, adhering to global security standards.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A minimum of <strong >10 years of experience</strong> in security management.</li>
<li >Proven ability to manage international projects in high-risk environments and operate in unsecured contexts.</li>
<li >Substantial and documented prior experience as a trainer, with the ability to develop, implement, facilitate, and impart learning to diverse audiences.</li>
<li >High level of experience in developing security-related technical tools, guidelines, and systems, with the ability to work under minimal supervision.</li>
<li >Understanding of principles and codes of conduct associated with specific sectors such as fabrication, development, or other commercial construction contexts.</li>
<li >Skilled in interdisciplinary problem-solving.</li>
<li >Ability to gain a precise understanding of local, regional, country, and international policies, operational positions, and interactions, providing clear dynamic briefings and analysis of security and political situations.</li>
<li >Strong assessment, evaluation, analysis, strategic planning, and project management skills.</li>
<li >Demonstrated ability to manage and work under stressful conditions.</li>
<li >Understanding of the Saudi Arabian political, contextual, and ethical issues in assigned areas.</li>
<li >Previous experience interacting with local government agencies and other foreign agencies to implement security strategies and procedures.</li>
<li >Demonstrated commitment to diversity, equity, and inclusion.</li>
</ul> <h3 >Preferred Attributes</h3>
<ul >
<li >Experience in multiple geographic locations.</li>
<li >Prior military or law enforcement work experience, or relevant experience in the technical security area.</li>
<li >Ability to develop security strategies for critical infrastructure projects internationally.</li>
</ul> <h3 >About KBR Saudi Arabia</h3>
<p >KBR delivers future-forward science, technology, and engineering solutions, alongside mission-critical services, to governments and companies worldwide. The organization focuses on helping clients achieve their objectives and sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. KBR fosters an environment of teamwork, accountability, creativity, and innovation, valuing individuals who lead by example and model the company's culture and values.</p>
Position Summary The Lead Instrumentation & Control (I&C) Commissioning Engineer represents the Owner during the commissioning phase of a utility-scale Combined Cycle Gas Turbine (CCGT) Power Plant. The role is responsible for providing technical oversight of the EPC Contractor’s Instrumentation & Control commissioning activities, ensuring all work is executed safely, in accordance with the EPC Contract, Owner’s Technical Specifications (OTS), OEM recommendations, project procedures, and applicable international standards.<br>The position focuses on field instrumentation, package control systems, PLCs, Safety Instrumented Systems (SIS), Fire & Gas Systems (F&G), and associated interfaces. The role works closely with the Lead DCS Commissioning Engineer, who has primary responsibility for oversight of the Distributed Control System (DCS), including system architecture, software configuration, networking, and overall control system functionality.<br>The Lead I&C Commissioning Engineer provides technical leadership, identifies commissioning risks, monitors EPC performance, witnesses critical commissioning activities, and supports the successful achievement of project milestones through to Commercial Operation Date (COD).<br>Key Responsibilities Commissioning Oversight Provide technical oversight of the EPC Contractor’s Instrumentation & Control commissioning activities. Monitor commissioning progress to ensure compliance with approved procedures, project schedule, and contractual requirements. Verify commissioning activities are carried out in accordance with the Owner’s Technical Specifications (OTS), EPC Contract, OEM recommendations, and applicable international standards. Witness critical commissioning activities and provide technical recommendations for Owner acceptance. Identify technical risks and recommend mitigation measures to the Commissioning Manager. Monitor EPC Contractor performance and raise concerns regarding quality, safety, schedule, or technical compliance.<br>Engineering & Documentation Review Review and provide technical comments on the EPC Contractor’s:Commissioning Procedures Method Statements Commissioning Schedules Functional Test Procedures Loop Check Procedures Cause & Effect Test Procedures Startup Procedures SAT Documentation Turnover Packages Commissioning Reports Red-Line Drawings As-Built Documentation. Ensure all documentation complies with project requirements before commissioning activities commence.<br>Field Instrumentation Provide technical oversight of commissioning activities related to:Pressure Instruments Temperature Instruments Flow Instruments Level Instruments Analytical Instruments Smart Field Devices Control Valves Motor Operated Valves (MOVs) On-Off Valves Instrument Air Systems Sampling Systems Instrument Calibration Instrument Reinstatement Loop Checking Field Verification Ensure commissioning activities are completed in accordance with approved procedures and project specifications.<br>Package Control Systems Oversee commissioning of package-mounted PLC and local control systems, including but not limited to:Water Treatment Plant Fuel Gas System Air Compressors Fire Protection Systems HVAC Systems Chemical Dosing Systems Diesel Generator Controls Auxiliary Boilers (where applicable) Balance of Plant Packages Verify successful integration between package control systems and the plant DCS.<br>Functional Testing Witness and monitor:Loop Checks Functional Testing Interlock Testing Permissive Testing Cause & Effect Testing Sequence Testing Valve Stroke Testing Instrument Functional Testing Package Interface Testing Integrated System Testing Coordinate closely with the Lead DCS Commissioning Engineer during integrated testing activities.<br>Safety Instrumented Systems (SIS) & Fire & Gas (F&G) Provide technical oversight of:SIS Field Devices Fire & Gas Detection Devices Functional Testing Proof Testing Interface Testing Final Acceptance Testing Ensure compliance with Functional Safety requirements and project specifications.<br>Mechanical Completion & System Turnover Participate in Mechanical Completion inspections. Support Ready for Commissioning (RFC) verification. Participate in system walkdowns. Monitor I&C punch list close-out. Review turnover dossiers. Support System Completion (ECC/TOP) activities. Verify system readiness for Owner acceptance.<br>Startup & Performance Testing Monitor and witness EPC Contractor activities during:Cold Commissioning Hot Commissioning First Energization First Fire First Synchronization Load Rejection Tests Reliability Run Performance Testing Commercial Operation Readiness Provide technical recommendations to the Commissioning Manager regarding system readiness and acceptance.<br>Interface Management Coordinate closely with:Lead DCS Commissioning Engineer Lead Electrical Commissioning Engineer Lead Mechanical Commissioning Engineer Construction Team Engineering Team Quality Team HSE Team Planning & Controls Manager System Completion (ECC/TOP) Team EPC Contractor OEM Representatives Owner’s Engineer LOTO Coordinator. Ensure effective coordination across all commissioning disciplines.<br>Reporting Monitor commissioning progress against the approved schedule. Identify technical issues affecting commissioning progress. Report commissioning risks and recommend mitigation measures. Review of EPC commissioning reports. Prepare Owner observations and recommendations. Support weekly and monthly commissioning progress reporting.<br>Health, Safety & Quality Promote a Zero Harm safety culture. Ensure compliance with project HSE requirements. Verify commissioning activities are conducted under approved Permit-to-Work (PTW) and Lock Out/Tag Out (LOTO) procedures. Ensure compliance with project Quality Management requirements. Promote safe commissioning practices throughout all project phases.<br>Qualifications Bachelor’s Degree in Instrumentation Engineering, Control Engineering, Electrical Engineering, Electronics Engineering, or an equivalent engineering discipline from a recognized university. Professional Engineer (PE), Chartered Engineer (CEng), or equivalent professional registration is desirable. Certification or formal training in Functional Safety (IEC 61511), ISA, or equivalent is considered an advantage. Excellent written and verbal communication skills in English.<br>Experience Minimum 12 years of direct Instrumentation & Control commissioning experience in utility-scale Combined Cycle Gas Turbine (CCGT) power plants. Minimum 5 years of experience as a Lead I&C Commissioning Engineer or in a comparable senior commissioning leadership role. Proven experience in commissioning at least two utility-scale Combined Cycle Power Plants, including one project with an installed capacity of 1,900 MW or greater. Demonstrated experience across the full commissioning lifecycle, including:Construction Support Mechanical Completion Pre-Commissioning Commissioning First Fire First Synchronization Reliability Run Performance Testing Commercial Operation (COD) Previous experience representing the Owner, Owner’s Engineer, or EPC Contractor on major power generation projects. Demonstrated experience in overseeing EPC Contractor commissioning activities and coordinating with OEMs and package vendors. Strong experience with System Completion processes, including Mechanical Completion, Ready for Commissioning (RFC), ECC/TOP, Turnover, and Handover.<br>Technical Competencies Demonstrated experience with:Field Instrumentation Instrument Calibration Loop Checking Smart Instruments Control Valves Motor Operated Valves (MOVs) Instrument Air Systems Package PLC Systems Safety Instrumented Systems (SIS) Fire & Gas Systems (F&G) Turbine Package Interfaces HRSG Instrumentation Balance of Plant Instrumentation Communication Protocols (Modbus, Profibus, Foundation Fieldbus, HART, Ethernet/IP or equivalent) Functional Testing Cause & Effect Verification Interlock Testing System Integration Testing Commissioning Documentation System Turnover and Handover<br>Knowledge Sound knowledge of:Combined Cycle Power Plant systems and operation Commissioning management principles EPC Contract Execution Owner’s Technical Specifications (OTS) OEM commissioning requirements IEC Standards ISA Standards IEEE Standards (as applicable) Functional Safety (IEC 61511) Quality Management Systems (ISO 9001) HSE Management Systems Permit-to-Work (PTW) Lock Out/Tag Out (LOTO)<br>Key Competencies Technical Leadership Commissioning Management Planning and Organizing Analytical Thinking Problem Solving Decision Making Communication and Presentation Skills Stakeholder Management Teamwork and Collaboration Negotiation and Conflict Resolution Attention to Detail Safety Leadership Quality Focus Results Orientation<br>Key Performance Indicators (KPIs) Zero Lost Time Incidents (LTI) are attributable to I&C commissioning activities. I&C commissioning activities completed in accordance with the approved project schedule. Successful completion of all loop checks, functional tests, and integrated system tests. Timely closure of I&C punch list items. Successful completion of startup, synchronization, reliability run, and performance testing milestones. Timely completion of System Completion (ECC/TOP) and Owner handover activities. Effective oversight of EPC Contractor commissioning performance. Timely identification and mitigation of commissioning risks. High-quality commissioning documentation and turnover packages. Positive collaboration with internal stakeholders, EPC Contractor, OEMs, and Owner’s Engineer.
<p>Position Overview We are looking for a reliable and detail-driven Entry-Level Administrative Assistant to support remote operations and administrative workflows across regional teams serving in the MENA region such as UAE, Qatar and Saudi Arabia. This role is designed for individuals who thrive in structured environments, enjoy organizing information, and take pride in accuracy, consistency, and follow-through. In this position, you will support day-to-day operational tasks such as maintaining records, updating internal trackers, organizing data, monitoring task progress, and ensuring documentation is complete and clearly maintained. This is an excellent opportunity for candidates seeking a practical entry point into administration, operations support, or coordination roles , with clear expectations and room to grow. No extensive prior experience is required. Success in this role depends on attention to detail, comfort with repetitive tasks, strong organization, and the ability to communicate clearly when information is missing or unclear.</p><p><b>Primary Responsibilities</b></p><p>Administrative Data Management</p><ul><li>Update and maintain spreadsheets and internal records on a daily basis</li><li>Ensure data accuracy by reviewing entries for completeness and consistency</li><li>Standardize formatting across records (names, contact details, regions, notes, identifiers)</li><li>Identify and correct obvious errors, duplicates, or incomplete entries</li><li>Flag missing or inconsistent information for follow-up</li><li>Maintain clean, structured datasets that support downstream operations and reporting</li></ul><p>Task & Request Coordination</p><ul><li>Review incoming administrative requests and categorize them appropriately</li><li>Assign or route tasks to the correct team members based on established workflows</li><li>Track task progress from assignment through completion</li><li>Follow up on overdue or incomplete items to ensure timely resolution</li><li>Maintain clear documentation of task status and outcomes</li></ul><p>Tracking, Logs, and Daily Reporting</p><ul><li>Maintain operational trackers for completed work, pending items, and in-progress tasks</li><li>Log daily activity, including updates made, issues identified, and items requiring follow-up</li><li>Prepare brief daily or periodic summaries outlining progress and outstanding items</li><li>Identify recurring issues or data gaps and escalate patterns to the team for improvement</li></ul><p>Scheduling & Coordination Support</p><ul><li>Assist with basic scheduling support when requested, including confirming availability</li><li>Update calendars or internal schedules based on provided instructions</li><li>Send reminders or confirmations to help ensure deadlines and steps are not missed</li><li>Track completion of internal checklists, onboarding steps, or operational milestones</li></ul><p>Quality Assurance & Record Accuracy</p><ul><li>Review work prior to submission to ensure accuracy and compliance with guidelines</li><li>Maintain consistent file naming, folder structure, and documentation standards</li><li>Ensure records remain organized, accessible, and up to date</li><li>Support overall operational efficiency by keeping systems clean and reliable</li></ul><p>Performance Expectations</p><ul><li>High level of accuracy with minimal errors</li><li>Consistent daily output and dependable task completion</li><li>Clear and timely communication when blocked or missing information</li><li>Strong organizational habits and attention to file hygiene</li><li>Ability to follow standard operating procedures (SOPs) precisely</li></ul><p><b>Work Details</b></p><p>Location: Fully remote / work from home</p><p>Schedule: Flexible scheduling windows with consistent availability required</p><p>Hours: Full-time or part-time options depending on workload and project needs</p><p>Growth & Development Opportunity</p><p>This role provides hands-on exposure to operational workflows, administrative systems, data management, and task coordination . Strong performance can lead to advancement into roles such as Senior Administrative Assistant, Operations Coordinator, Quality Assurance Support, or Team Lead , depending on business needs and individual performance.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Comfortable working with spreadsheets (Google Sheets or Microsoft Excel)</li><li>Strong attention to detail and ability to follow written instructions</li><li>Basic written communication skills</li><li>Ability to work independently in a remote environment</li><li>Reliable internet connection and access to a computer suitable for remote work</li><li>Entry-level candidates welcome; training and guidance provided</li></ul>
Position Summary The Lead Instrumentation & Control (I&C) Commissioning Engineer represents the Owner during the commissioning phase of a utility-scale Combined Cycle Gas Turbine (CCGT) Power Plant. The role is responsible for providing technical oversight of the EPC Contractor’s Instrumentation & Control commissioning activities, ensuring all work is executed safely, in accordance with the EPC Contract, Owner’s Technical Specifications (OTS), OEM recommendations, project procedures, and applicable international standards.<br>The position focuses on field instrumentation, package control systems, PLCs, Safety Instrumented Systems (SIS), Fire & Gas Systems (F&G), and associated interfaces. The role works closely with the Lead DCS Commissioning Engineer, who has primary responsibility for oversight of the Distributed Control System (DCS), including system architecture, software configuration, networking, and overall control system functionality.<br>The Lead I&C Commissioning Engineer provides technical leadership, identifies commissioning risks, monitors EPC performance, witnesses critical commissioning activities, and supports the successful achievement of project milestones through to Commercial Operation Date (COD).<br>Key Responsibilities Commissioning Oversight Provide technical oversight of the EPC Contractor’s Instrumentation & Control commissioning activities. Monitor commissioning progress to ensure compliance with approved procedures, project schedule, and contractual requirements. Verify commissioning activities are carried out in accordance with the Owner’s Technical Specifications (OTS), EPC Contract, OEM recommendations, and applicable international standards. Witness critical commissioning activities and provide technical recommendations for Owner acceptance. Identify technical risks and recommend mitigation measures to the Commissioning Manager. Monitor EPC Contractor performance and raise concerns regarding quality, safety, schedule, or technical compliance.<br>Engineering & Documentation Review Review and provide technical comments on the EPC Contractor’s:Commissioning Procedures Method Statements Commissioning Schedules Functional Test Procedures Loop Check Procedures Cause & Effect Test Procedures Startup Procedures SAT Documentation Turnover Packages Commissioning Reports Red-Line Drawings As-Built Documentation. Ensure all documentation complies with project requirements before commissioning activities commence.<br>Field Instrumentation Provide technical oversight of commissioning activities related to:Pressure Instruments Temperature Instruments Flow Instruments Level Instruments Analytical Instruments Smart Field Devices Control Valves Motor Operated Valves (MOVs) On-Off Valves Instrument Air Systems Sampling Systems Instrument Calibration Instrument Reinstatement Loop Checking Field Verification Ensure commissioning activities are completed in accordance with approved procedures and project specifications.<br>Package Control Systems Oversee commissioning of package-mounted PLC and local control systems, including but not limited to:Water Treatment Plant Fuel Gas System Air Compressors Fire Protection Systems HVAC Systems Chemical Dosing Systems Diesel Generator Controls Auxiliary Boilers (where applicable) Balance of Plant Packages Verify successful integration between package control systems and the plant DCS.<br>Functional Testing Witness and monitor:Loop Checks Functional Testing Interlock Testing Permissive Testing Cause & Effect Testing Sequence Testing Valve Stroke Testing Instrument Functional Testing Package Interface Testing Integrated System Testing Coordinate closely with the Lead DCS Commissioning Engineer during integrated testing activities.<br>Safety Instrumented Systems (SIS) & Fire & Gas (F&G) Provide technical oversight of:SIS Field Devices Fire & Gas Detection Devices Functional Testing Proof Testing Interface Testing Final Acceptance Testing Ensure compliance with Functional Safety requirements and project specifications.<br>Mechanical Completion & System Turnover Participate in Mechanical Completion inspections. Support Ready for Commissioning (RFC) verification. Participate in system walkdowns. Monitor I&C punch list close-out. Review turnover dossiers. Support System Completion (ECC/TOP) activities. Verify system readiness for Owner acceptance.<br>Startup & Performance Testing Monitor and witness EPC Contractor activities during:Cold Commissioning Hot Commissioning First Energization First Fire First Synchronization Load Rejection Tests Reliability Run Performance Testing Commercial Operation Readiness Provide technical recommendations to the Commissioning Manager regarding system readiness and acceptance.<br>Interface Management Coordinate closely with:Lead DCS Commissioning Engineer Lead Electrical Commissioning Engineer Lead Mechanical Commissioning Engineer Construction Team Engineering Team Quality Team HSE Team Planning & Controls Manager System Completion (ECC/TOP) Team EPC Contractor OEM Representatives Owner’s Engineer LOTO Coordinator. Ensure effective coordination across all commissioning disciplines.<br>Reporting Monitor commissioning progress against the approved schedule. Identify technical issues affecting commissioning progress. Report commissioning risks and recommend mitigation measures. Review of EPC commissioning reports. Prepare Owner observations and recommendations. Support weekly and monthly commissioning progress reporting.<br>Health, Safety & Quality Promote a Zero Harm safety culture. Ensure compliance with project HSE requirements. Verify commissioning activities are conducted under approved Permit-to-Work (PTW) and Lock Out/Tag Out (LOTO) procedures. Ensure compliance with project Quality Management requirements. Promote safe commissioning practices throughout all project phases.<br>Qualifications Bachelor’s Degree in Instrumentation Engineering, Control Engineering, Electrical Engineering, Electronics Engineering, or an equivalent engineering discipline from a recognized university. Professional Engineer (PE), Chartered Engineer (CEng), or equivalent professional registration is desirable. Certification or formal training in Functional Safety (IEC 61511), ISA, or equivalent is considered an advantage. Excellent written and verbal communication skills in English.<br>Experience Minimum 12 years of direct Instrumentation & Control commissioning experience in utility-scale Combined Cycle Gas Turbine (CCGT) power plants. Minimum 5 years of experience as a Lead I&C Commissioning Engineer or in a comparable senior commissioning leadership role. Proven experience in commissioning at least two utility-scale Combined Cycle Power Plants, including one project with an installed capacity of 1,900 MW or greater. Demonstrated experience across the full commissioning lifecycle, including:Construction Support Mechanical Completion Pre-Commissioning Commissioning First Fire First Synchronization Reliability Run Performance Testing Commercial Operation (COD) Previous experience representing the Owner, Owner’s Engineer, or EPC Contractor on major power generation projects. Demonstrated experience in overseeing EPC Contractor commissioning activities and coordinating with OEMs and package vendors. Strong experience with System Completion processes, including Mechanical Completion, Ready for Commissioning (RFC), ECC/TOP, Turnover, and Handover.<br>Technical Competencies Demonstrated experience with:Field Instrumentation Instrument Calibration Loop Checking Smart Instruments Control Valves Motor Operated Valves (MOVs) Instrument Air Systems Package PLC Systems Safety Instrumented Systems (SIS) Fire & Gas Systems (F&G) Turbine Package Interfaces HRSG Instrumentation Balance of Plant Instrumentation Communication Protocols (Modbus, Profibus, Foundation Fieldbus, HART, Ethernet/IP or equivalent) Functional Testing Cause & Effect Verification Interlock Testing System Integration Testing Commissioning Documentation System Turnover and Handover<br>Knowledge Sound knowledge of:Combined Cycle Power Plant systems and operation Commissioning management principles EPC Contract Execution Owner’s Technical Specifications (OTS) OEM commissioning requirements IEC Standards ISA Standards IEEE Standards (as applicable) Functional Safety (IEC 61511) Quality Management Systems (ISO 9001) HSE Management Systems Permit-to-Work (PTW) Lock Out/Tag Out (LOTO)<br>Key Competencies Technical Leadership Commissioning Management Planning and Organizing Analytical Thinking Problem Solving Decision Making Communication and Presentation Skills Stakeholder Management Teamwork and Collaboration Negotiation and Conflict Resolution Attention to Detail Safety Leadership Quality Focus Results Orientation<br>Key Performance Indicators (KPIs) Zero Lost Time Incidents (LTI) are attributable to I&C commissioning activities. I&C commissioning activities completed in accordance with the approved project schedule. Successful completion of all loop checks, functional tests, and integrated system tests. Timely closure of I&C punch list items. Successful completion of startup, synchronization, reliability run, and performance testing milestones. Timely completion of System Completion (ECC/TOP) and Owner handover activities. Effective oversight of EPC Contractor commissioning performance. Timely identification and mitigation of commissioning risks. High-quality commissioning documentation and turnover packages. Positive collaboration with internal stakeholders, EPC Contractor, OEMs, and Owner’s Engineer.
Key Responsibilities<br><br>Strategy<br><br> Awareness and understanding of the Group’s business strategy and model appropriate to the role. Identify opportunities for business growth and development, working closely with management to drive new initiatives. Critical success factors include the ability to work with stakeholders within and outside the bank, a good business understanding, an expert appreciation of Fund service and a pro-active attitude in managing key risks.<br><br>Business<br><br> This role requires a high level of expertise in Fund accounting. In addition to local Fund accounting the individual will require industry knowledge Work closely with internal teams and external stakeholders to ensure the effective and efficient delivery of daily NAV’<br><br>Processes<br><br>Accountability: Fund Services client onboarding<br><br> Work closely with client/sales/product in finalizing the PPM/FASA and SLM Liaising with the implementation/Sales team on the onboarding of new Fund service clients On-boarding of Fund Service clients in SeCCure and in Multifonds via the hub (GBS MY) Communicate with Data Management team and GBS MY on any new onboarding of funds. Communicate with Data Management team and GBS MY any new instruments bought into the fund.<br><br>Accountability: Fund Services NAV process<br><br> Daily reporting of fund accounting and transfer agency transactions to GBS IN and GBS MY Liaise with GBS IN for the timely delivery of the NAV report and ensure accuracy. Liaise with GBS MY for timely delivery of TA transactions. Liaise with GBS Compliance MY for timely delivery and compliance monitoring, and performance Reporting. Ensure the processing of client payment with proper approval without breaches of Group payment policy, and other guidelines. Follow up with client on the NAV approval. Review the generic email address of Fund Services and ensure all client queries are responded on the same day. Analyse and investigate all Bank reconciliations items received from GBS IN daily. Communicate corrective action on outstanding’s Analyse and investigate all Holdings reconciliation breaks received from GBS IN daily. Communicate corrective action on breaks. Liaise with auditors and GBS MY on the timely completion of client financial statements.<br><br>People & Talent<br><br> Ensure the ongoing training and development. Set appropriate tone and expectations from the teams (Hub) and work in collaboration with risk and control partners and have weekly hub meetings. Take responsibility for actions and accept Fair accountability. Team player Display innovation<br><br>Risk Management and Governance<br><br> Do a total review of the processes and reduce the manual workarounds by focusing on automation. Review the existing processes and suggest best practices which can be implemented across the group No audit failures. Ensure all audits are cleared satisfactory without any major finding. During scheduled audits and management assurance reviews, ensure that all information required by the auditors are provided timorously. For Audit findings that have an impact on the area understand what actions are required to close out findings, implement required actions Detailed and robust plan to handle contingencies arising out of system breakdown, infrastructure breakdown, unexpected spike in volume, massive attrition, unavailability of service provider Ensure that there are no material operational risks. Review operational procedures to address key gaps leading to operational losses Review DOI/Checklists on a quarterly basis and amend as appropriate. Ensure full compliance with the Fund Services regulations at all time<br><br>Skills And Experience<br><br> Fund Accounting Understanding, and industry knowledge Working with people Applying expertise and technology Analysing Delivering results and meeting customer expectations<br><br>Qualifications<br><br> Degree in Finance/business CME1 & CME4 is mandatory 1-2years’ experience in investment administration and accounting 2 years Custody experience<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.