Insurance Coordinator Jobs - Jeddah Saudi

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>The job holder of this position is responsible for the reconciliation of all employee and business units’ accounts in adherence to accounting policies, procedures, and international standards.</p> <h4>Key Responsibilities</h4> <p><strong>Organizational:</strong></p> <ul> <li>Follow all relevant accounting policies, processes, and standard operating procedures so that work is carried out in a controlled and consistent manner.</li> </ul> <p><strong>Operational:</strong></p> <ul> <li>Follow the day-to-day activities related to own job with minimal supervision to ensure continuity of work.</li> <li>Follow-up on escalated cases, issues, and questions of junior team members to ensure they are closed efficiently and in a timely manner.</li> </ul> <p><strong>Accounting:</strong></p> <ul> <li>Ensure adherence to accounting standards.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that no payments are delayed.</li> <li>Reconcile all accounts and financial records of the business units.</li> <li>Ensure that bank reconciliations are verified on a timely basis and adequate to prevent any fraud or inaccuracies.</li> <li>Review the monthly bank reconciliations and sign off.</li> <li>Ensure there are no long outstanding items in reconciliations.</li> <li>Maintain the accounting and financial records of the related business units.</li> <li>Direct the installation and maintenance of accounting records.</li> <li>Support in cash management, banking, vendor relationships, and implementation of the ERP system.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate with external auditors and provide them with all needed data.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Ensure auditors are given the required information on time to complete the audit within the group deadlines.</li> <li>Responsible for accurate accounting and ensure adequate internal control in cash collection and banking.</li> <li>Assist in ensuring cash and treasury management.</li> <li>Oversee the preparation of monthly management reports and accompanying schedules, worksheets, and narratives.</li> <li>Provide comprehensive financial and accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Accounts Receivable:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them during audits of billing, inter-company payables, and receivables.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that all third-party customers’ accounts are fully reconciled.</li> <li>Oversee the verification and reconciliation for third-party invoices and balances.</li> <li>Ensure that statements of accounts are sent to customers monthly.</li> <li>Oversee the preparation of third-party reconciliations and the resolution of outstanding items.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate on external audit.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Prepare monthly management reports and accompanying schedules, worksheets, and narratives, including budget versus actual variance reports.</li> <li>Participate in cost analyses and rate studies.</li> <li>Provide comprehensive accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Intercompany:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them during audits of billing and inter-company transactions.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Ensure that all intercompany customers’ and suppliers’ accounts are fully reconciled.</li> <li>Oversee the verification and reconciliation for intercompany invoices and balances.</li> <li>Oversee the preparation of inter-company reconciliations and the resolution of outstanding items.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Coordinate on external audit.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> <li>Prepare monthly management reports and accompanying schedules, worksheets, and narratives, including budget versus actual variance reports.</li> <li>Participate in cost analyses and rate studies.</li> <li>Provide comprehensive accounting advisory services and various reports and statements to business units’ managers.</li> <li>Prepare a variety of studies, reports, and related information and interpretation to management for decision-making purposes.</li> </ul> <p><strong>Reporting:</strong></p> <ul> <li>Ensure adherence to accounting standards and enforce them at all times.</li> <li>Monthly closing procedures are done smoothly and align with client’s timetable.</li> <li>Plan, manage, coordinate, and implement the year-end closing process for the assigned accounting records.</li> <li>Provide technical accounting support and interpretation to the business units.</li> <li>Liaise with HR on the financial and timely payment arrangements for the monthly payroll.</li> <li>Interact with IT in the implementation of system enhancements and improvements.</li> </ul> <h4>What you’ll need to succeed</h4> <ul> <li>Bachelor’s degree in accounting, finance, or a related field.</li> <li>Fluent English required.</li> <li>Strong communication skills.</li> <li>Microsoft Office knowledge.</li> <li>4–6 years of experience in accounting.</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.</p>

Job Summary<br><br>We are looking for a reliable, organized, and detail-oriented Data Entry Admin Clerk to join our remote team. This position is responsible for accurately entering, updating, organizing, and maintaining information across databases, spreadsheets, digital files, and administrative systems.<br><br>The successful candidate will support day-to-day administrative operations by ensuring records are accurate, documents are properly organized, and routine data-related tasks are completed efficiently and on time.<br><br>This is an excellent opportunity for someone who enjoys administrative work, is comfortable working with computers and digital systems, and can maintain a high level of accuracy while working independently in a remote environment.<br><br>Key Responsibilities<br><br>Data Entry and Record Keeping<br><br>Enter information accurately into databases, spreadsheets, forms, and internal systems. Review source documents and verify information before and after entering data. Update existing records with new, corrected, or additional information. Identify and correct spelling errors, duplicate records, missing information, and inconsistencies. Perform routine data verification and quality-control checks. Maintain accurate and up-to-date electronic records. Organize and categorize information according to established procedures. Transfer information from emails, documents, forms, reports, and other sources into appropriate systems. Assist with data cleanup and maintenance of existing databases. Sort, filter, format, and organize spreadsheet information when required. Ensure completed records are properly saved and easily accessible. Maintain consistency in data formatting, naming conventions, and documentation.<br><br>Administrative Duties<br><br>Provide general clerical and administrative support to the wider team. Prepare, format, update, and maintain documents, reports, forms, and spreadsheets. Process routine administrative requests and correspondence. Organize electronic files and maintain an efficient digital filing system. Assist with document preparation, record tracking, and information management. Monitor incoming information and ensure it is processed promptly. Assist with preparing routine reports and summaries. Maintain accurate logs and administrative records. Support team members with data-related administrative tasks. Complete other routine clerical duties as assigned.<br><br>Email and Communication<br><br>Monitor and respond to routine administrative emails. Communicate professionally with colleagues and relevant stakeholders. Forward questions or issues requiring additional assistance to the appropriate team member. Maintain clear records of important communications when required. Participate in online meetings, training sessions, and team communications.<br><br>Data Quality and Confidentiality<br><br>Maintain a high standard of accuracy when handling company information. Double-check work before submitting or finalizing records. Protect confidential and sensitive information at all times. Follow established data-handling, privacy, and security procedures. Never share confidential information with unauthorized individuals. Report significant errors, missing information, or system problems promptly. Follow all applicable organizational policies regarding document and information management.<br><br>Remote Work Responsibilities<br><br>Complete assigned tasks independently while maintaining consistent productivity. Manage daily workload according to priorities and deadlines. Maintain regular communication with supervisors and team members. Respond to work-related messages within reasonable timeframes. Attend scheduled virtual meetings and training sessions. Maintain a professional and suitable home working environment. Ensure a stable internet connection and reliable access to required work systems. Follow remote-work and information-security procedures.<br><br>Required Qualifications<br><br>High school diploma, GED, or equivalent educational qualification. Previous experience in data entry, administration, clerical work, office support, or a related field is preferred. Basic to intermediate computer skills. Good typing ability with a strong focus on accuracy. Excellent attention to detail. Strong organizational and time-management skills. Ability to follow instructions and established procedures. Good written and verbal communication skills. Ability to work independently with minimal supervision. Ability to manage repetitive tasks while maintaining accuracy. Ability to handle confidential information responsibly. Reliable internet connection and access to a suitable computer for remote work.<br><br>Preferred Experience<br><br>Experience with any of the following is an advantage:<br><br>Microsoft Excel Microsoft Word Google Sheets Google Docs Cloud-based document management systems Customer relationship management systems Database software Inventory or record-management systems Online communication and collaboration platforms Administrative or office-management software<br><br>Formal experience with every system is not required. Training may be provided for company-specific software and procedures.<br><br>Essential Skills<br><br>Attention to Detail<br><br>You should be able to carefully review information and identify errors, missing details, duplicates, and inconsistencies.<br><br>Accuracy<br><br>You must be able to enter and maintain information correctly, particularly when working with large volumes of records.<br><br>Computer Literacy<br><br>You should be comfortable using computers, email, spreadsheets, word-processing software, online systems, and digital files.<br><br>Organization<br><br>You should be capable of keeping records, documents, tasks, and digital files organized and easy to locate.<br><br>Time Management<br><br>You should be able to prioritize assignments, manage competing tasks, and complete work within required deadlines.<br><br>Communication<br><br>You should communicate clearly and professionally through email, messaging platforms, video calls, and other workplace channels.<br><br>Reliability<br><br>You should be dependable, punctual, consistent, and capable of completing assigned responsibilities without constant supervision.<br><br>Confidentiality<br><br>You must understand the importance of protecting private, sensitive, and business-related information.<br><br>Adaptability<br><br>You should be willing to learn new software, systems, procedures, and administrative processes as business requirements change.<br><br>Daily Duties May Include<br><br>A Typical Working Day May Involve<br><br>Checking incoming emails and administrative requests. Reviewing documents for required information. Entering information into spreadsheets or databases. Updating existing customer, supplier, employee, inventory, or operational records. Checking previously entered information for accuracy. Organizing digital documents and folders. Preparing routine spreadsheets and reports. Responding to basic administrative inquiries. Following up on missing information. Communicating with team members regarding data or administrative issues. Completing assigned clerical tasks and maintaining accurate records.<br><br>Performance Expectations<br><br>The Successful Candidate Will Be Expected To<br><br>Maintain consistently high data-entry accuracy. Complete assigned tasks within established deadlines. Follow instructions and administrative procedures carefully. Keep records organized and up to date. Communicate promptly when clarification or assistance is required. Maintain confidentiality and professionalism. Demonstrate reliability and consistent attendance. Take responsibility for the quality of completed work. Learn new systems and processes efficiently. Contribute positively to a remote and collaborative working environment.<br><br>Work Environment<br><br>This is a fully remote position. The successful candidate will work primarily from a home office or another suitable private workspace.<br><br>The role involves regular computer use, including typing, reviewing documents, working with spreadsheets, managing digital records, reading emails, and communicating through online platforms.<br><br>Candidates Should Have<br><br>A reliable computer. Stable internet access. A quiet and suitable workspace. Basic office software. The ability to communicate online during working hours. A professional approach to remote work.<br><br>Employment Details<br><br>Job Title: Data Entry Admin Clerk Work Arrangement: Fully Remote Employment Type: Full-Time Schedule: Monday to Friday Working Hours: Standard business hours Experience Level: Entry-Level to Intermediate Department: Administration and Operations Work Environment: Remote<br><br>Why Join Us?<br><br>This position provides an opportunity to develop valuable skills in data management, administration, digital record keeping, and business operations while working remotely.<br><br>The successful candidate will gain practical experience with professional databases, spreadsheets, administrative systems, document management, and remote collaboration tools. There is also potential to develop into more advanced administrative, operations, customer support, or data-management roles based on performance and experience.<br><br>Ideal Candidate<br><br>The ideal candidate is someone who is dependable, focused, organized, and highly attentive to detail.<br><br>You should enjoy structured work, take pride in producing accurate results, and be comfortable handling repetitive tasks without allowing the quality of your work to decline. You should also be able to manage your time independently and communicate clearly with team members in a remote environment.<br><br>Previous professional experience is helpful but not essential for candidates who can demonstrate strong computer skills, willingness to learn, reliability, and excellent attention to detail.<br><br>Application Instructions<br><br>To apply, submit your current CV/resume along with a brief cover letter explaining your relevant skills, administrative or data-entry experience, and interest in the position.<br><br>Applications should clearly demonstrate your ability to work accurately, manage information, use computer systems, and work independently in a remote environment.

General Summary<br><br>Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia. The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature. Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br><br>The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation. At the heart of this unit sits the Qiddiya Real Estate Learn Lab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br><br>The Senior Specialist - Training Administration role reports directly to the Senior Manager, Digital Systems. This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br><br>About The Role/Project Scope<br><br>This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination. The Senior Specialist - Training Administration will work closely with the other teams of the Qiddiya Real Estate Learn Lab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br><br>Key Responsibilities<br><br>LMS/LXP Administration and Learner Account Management<br><br> Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate Learn Lab online academy, managing all learner-facing configuration across internal and external learner audience Create, manage, and maintain learner accounts in Qiddiya's LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya's LMS/LXP, maintaining an accurate and up-to-date learner register at all times Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya's LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort Administer completion certificates and badge awards within Qiddiya's LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles<br><br>Training Schedule Coordination and Programme Administration<br><br> Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya's LMS/LXP following live sessions<br><br>Content Authoring and Publishing in LMS/LXP<br><br> Author, build, and publish learning content within Qiddiya's LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment<br><br>Dashboard Management and Reporting<br><br> Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence Monitor Qiddiya's LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements<br><br>Stakeholder Coordination and Communication<br><br> Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews<br><br>Requirements<br><br>Skills and Attributes required/ desired <br><br>Essential (must have to perform the role):<br><br> Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/i Spring/etc) or equivalent Excellent written and verbal communication skills in English. Arabic proficiency is an advantage Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment High proficiency in Microsoft 365 including Share Point, Teams, Excel, and Power Point<br><br>Desirable (advantageous):<br><br> Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment<br><br>Preferred Background And Experience<br><br> Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population<br><br>Experience working within a structured content governance and metadata tagging framework.

Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organization of society and the living environment of citizens all over the world.<br><br><br><br>Job Description<br><br>The Risk Manager is responsible for establishing, managing, and continuously improving the risk management function across development and delivery activities. The role ensures that risks affecting the achievement of BDC’s strategic, programme, project, commercial, financial, operational, and delivery objectives are proactively identified, assessed, owned, treated, monitored, and escalated.<br><br>The Risk Manager will work closely with management, EGIS, project teams, consultants, contractors, procurement, commercial, finance, design, development, and other relevant stakeholders to ensure that risk management is embedded into day-to-day decision-making and project delivery.<br><br>The role requires a proactive and hands-on approach. The Risk Manager is expected to take ownership of the risk management process, actively engage with risk owners, drive mitigation actions, challenge inadequate or delayed responses, identify emerging risks, and ensure that significant risks are escalated to the appropriate level of management.<br><br>The position is not limited to maintaining risk registers or producing periodic reports. The Risk Manager is accountable for ensuring that identified risks are actively managed and has clear visibility of its risk exposure and the actions required to protect its objectives.<br><br> <br><br>Position Context<br><br>The Risk Manager will operate within a multi-stakeholder development environment where BDC acts as the client/developer and EGIS provides PMC support. The role will therefore require coordination across multiple projects, workstreams, consultants, contractors, and BDC departments.<br><br>The Risk Manager shall ensure that risk management is consistently applied across the project and programme lifecycle, from planning and procurement through design, approvals, construction, delivery, and close-out.<br><br>The role shall also ensure that risk information is connected to other project management and control functions, including cost, schedule, procurement, contracts, design, change, quality, and project performance, allowing management to understand the potential impact of risks on delivery objectives.<br><br> <br><br>Main Accountabilities<br><br>1. Risk Management Framework and Governance<br><br>Establish, implement, and maintain the risk management framework for BDC projects and programmes in accordance with approved BDC policies, procedures, standards, and governance requirements. Ensure that risk management processes are consistently applied across relevant BDC projects, departments, and delivery partners. Develop and maintain appropriate risk management procedures, tools, templates, methodologies, and reporting requirements where required. Ensure clear roles, responsibilities, and accountabilities are established for risk identification, assessment, ownership, mitigation, monitoring, and escalation. Ensure risk management activities are properly documented and maintained as part of the project governance framework. Promote a consistent risk management approach across BDC and its consultants, contractors, and other delivery partners. <br>2. Risk Identification and Assessment<br><br>Proactively identify risks that may affect BDC’s strategic and project objectives through structured reviews, stakeholder engagement, project information, workshops, and ongoing monitoring. Assess identified risks in accordance with the approved risk methodology, including likelihood, impact, overall exposure, and appropriate risk response. Identify risks associated with cost, schedule, procurement, contracts, design, construction, approvals, stakeholders, resources, interfaces, dependencies, quality, and other delivery areas. Identify interdependencies between risks, projects, workstreams, and stakeholders. Identify emerging risks and ensure they are assessed and incorporated into the relevant risk registers. Challenge assumptions where they may create or conceal significant project risks. <br>3. Risk Ownership and Mitigation<br><br>Ensure every material risk has a clearly identified and accountable risk owner. Work directly with risk owners to establish practical and measurable mitigation and response actions. Ensure mitigation measures address the actual cause of the risk rather than simply recording generic actions. Establish appropriate target dates, action owners, and success measures for mitigation activities. Proactively follow up with risk owners and drive actions through to completion. Challenge overdue, ineffective, incomplete, or unrealistic mitigation actions. Escalate risks where the assigned owner is unable or unwilling to adequately manage the exposure. Verify that mitigation actions have been implemented and assess whether they have actually reduced the associated risk. <br>4. Risk Monitoring and Control<br><br>Own and maintain the overall project and programme risk registers, ensuring information remains accurate, current, and meaningful. Regularly review risk exposure, risk trends, mitigation progress, overdue actions, and changes in risk status. Monitor the effectiveness of existing controls and mitigation measures. Ensure closed risks are appropriately reviewed and formally closed rather than simply removed from the register. Maintain visibility of high and critical risks and ensure they receive appropriate management attention. Monitor changes in project circumstances and ensure the risk profile is updated accordingly. Maintain an effective audit trail of risk assessments, decisions, mitigation actions, and escalations. <br>5. Project and Programme Risk<br><br>Assess risks affecting the successful delivery of BDC projects and development programmes. Work with project controls and delivery teams to understand the potential impact of risks on cost, schedule, scope, resources, procurement, contracts, and key milestones. Review project changes, delays, procurement issues, design development, approvals, and other significant events to determine whether new or changed risks should be recorded. Identify cross-project and programme-level risks that may not be visible within individual project risk registers. Ensure major project risks are appropriately reflected in programme-level risk reporting. Provide risk-based input into planning, forecasting, project reviews, and management decision-making. <br>6. Risk Workshops and Stakeholder Engagement<br><br>Plan and facilitate risk identification, assessment, and conduct workshops with relevant stakeholders. Engage directly with BDC departments, EGIS teams, consultants, contractors, and project stakeholders to obtain accurate and current risk information. Ensure workshops result in meaningful risks, accountable owners, practical mitigation actions, and clear deadlines. Encourage open discussion of risks and ensure potential issues are identified before they become significant problems. Challenge stakeholders constructively where risk assessments or mitigation strategies do not adequately reflect the actual project situation. Maintain effective communication with senior management regarding material risks and required interventions. <br>7. Reporting and Management Information<br><br>Prepare regular risk reports and dashboards for BDC management and relevant governance forums. Provide clear visibility of the current risk profile, including high and critical risks, emerging risks, risk trends, overdue actions, and mitigation status. Highlight risks requiring management decisions, additional resources, intervention, or escalation. Provide concise analysis and recommendations rather than simply presenting risk register data. Develop appropriate risk indicators, trends, and management information to support early identification of deteriorating risk conditions. Ensure risk reports are accurate, timely, consistent, and aligned with BDC reporting requirements. Present risk information clearly to senior management and other relevant stakeholders. <br>8. Integration with Project Controls and Decision-Making<br><br>Ensure risk management is integrated with project controls and other management functions rather than operating as a standalone reporting activity. Coordinate with planning, cost, commercial, procurement, contracts, design, quality, and project management teams to understand risk impacts and dependencies. Ensure material risks are considered when assessing project forecasts, schedules, budgets, procurement strategies, changes, and major decisions. Support management in understanding the potential consequences of risks and the available response options. Provide risk-based recommendations to support informed decision-making. <br>9. Risk Escalation and Management Intervention<br><br>Establish clear escalation routes for significant and unresolved risks. Escalate risks where exposure exceeds agreed thresholds or where mitigation is not progressing adequately. Ensure management is made aware of risks requiring decisions, additional resources, changes in strategy, or intervention. Track escalated risks and ensure management decisions are translated into appropriate actions. Maintain visibility of risks that remain unresolved and ensure they are not allowed to disappear from management attention. <br>10. Continuous Improvement<br><br>Review the effectiveness of BDC’s risk management processes and identify opportunities for improvement. Develop and implement improvements to risk management tools, processes, reporting, and stakeholder engagement. Promote a risk-aware culture across BDC and its delivery partners. Share lessons learned from projects and significant risk events. Continuously improve the quality, accuracy, and usefulness of risk information provided to management. <br> <br><br><br><br>Qualifications<br><br>Background, Skills & Qualifications<br><br>Education<br><br>Bachelor’s degree in Engineering, Construction Management, Project Management, Business Administration, Risk Management, or a related discipline. Professional qualification or certification in risk management, project management, or a related field is preferred. <br>Experience<br><br>Minimum 15 years of relevant professional experience, with significant experience in risk management within major development, construction, infrastructure, or programme environments. Demonstrated experience in establishing, implementing, and managing risk management functions across complex projects or programmes. Significant experience working with developers/clients, PMCs, consultants, contractors, and multidisciplinary stakeholders. Proven experience in managing strategic, programme, project, commercial, financial, procurement, contractual, design, construction, and delivery risks. Demonstrated ability to lead risk workshops, engage senior stakeholders, drive mitigation actions, challenge risk owners, and escalate significant risks appropriately. Experience in a senior risk management or project controls position within large-scale development or construction programmes is preferred. <br>Technical Skills<br><br>Strong knowledge of project and programme risk management principles and methodologies. Strong understanding of risk identification, qualitative and quantitative assessment, risk response, mitigation, monitoring, and escalation. Understanding of the relationship between risk, cost, schedule, procurement, contracts, design, construction, and project performance. Ability to analyse risk data, identify trends, and translate information into actionable management recommendations. Experience with risk registers, risk dashboards, risk reporting, and risk management systems. Strong Microsoft Excel and Power Point skills. Experience with Power BI or other reporting and dashboard tools is preferred. Knowledge of recognised risk management standards and methodologies is preferred. <br>Behavioural & Management Skills<br><br>Strong ownership and accountability. Proactive, hands-on, and results-oriented approach. Ability to engage confidently with senior management and multidisciplinary stakeholders. Strong communication, influencing, negotiation, and stakeholder management skills. Ability to challenge stakeholders constructively and professionally. Strong analytical and problem-solving capability. Ability to distinguish between emerging issues, active issues, and genuine risks. Strong attention to detail and accuracy. Ability to work independently and take decisions within delegated authority. Ability to manage multiple priorities in a complex development environment. <br>Key Role Expectation<br><br>The Risk Manager must demonstrate ownership rather than administration. The successful candidate is expected to identify risks, establish accountability, agree practical mitigation, actively follow up, challenge delays or ineffective actions, assess changing exposure, and escalate when necessary.<br><br>The role holder must be comfortable engaging directly with people to obtain information and drive actions to completion. Maintaining a risk register or issuing a monthly risk report alone will not be considered effective risk management.