IT Jobs in Saudi

Company Description:<br>SICE is a Spanish international company specialized in smart systems and technologies, with extensive experience in transportation, control and communication systems, and infrastructure projects. The company has been operating in Saudi Arabia for several years and has delivered specialized intelligent transportation projects. One of SICE's key projects in Riyadh is the electric bus transportation system at King Saud bin Abdulaziz University for Health Sciences (KSAU-HS). SICE has been responsible for the transportation, control and communication systems, as well as the electric buses, stations, and control center. The company's scope also includes the operation and maintenance of the project's systems to ensure efficient and reliable transportation services across the university campus.<br>Role Description:<br> Manage and supervise the IT & Communications Team and oversee their daily activities and performance. Manage the operation and maintenance of PMS IT & Communications systems, including stations, traffic intersections, Control Centre, communication networks, and on-board systems. Ensure stable, secure, and efficient operation of the IT and communications infrastructure across the project. Plan, schedule, and monitor work orders and maintenance activities, ensuring tasks are completed on time and according to required standards. Develop and implement the Planned Preventive Maintenance (PPM) program to minimize system failures and downtime. Operate and maintain IT and network equipment, including routers, switches, firewalls, servers, antivirus systems, wireless equipment, cameras, and antennas. Monitor the PMS network infrastructure and ensure continuous availability and proper system performance. Establish and implement IT security strategies to protect the project's IT and communications infrastructure. Troubleshoot technical problems, identify root causes, and implement appropriate corrective actions. Prepare and monitor daily, weekly, and monthly reports and regularly update the Project Manager on work progress, workload, and technical issues. Manage materials, spare parts, equipment, and procurement requirements necessary for maintenance and operational activities. Evaluate existing systems and equipment, identify deficiencies, and recommend improvements, upgrades, or replacements. Ensure compliance with technical standards, company procedures, safety requirements, and fire safety regulations. Manage and develop the IT & Communications team, including technical and safety training, staff scheduling, leave planning, and ensuring adequate trained personnel are available. Manage service and maintenance requests through MAXIMO, maintain accurate technical documentation, and ensure proper follow-up and closure of assigned tasks.<br>Qualifications<br> Bachelor’s degree in Network Engineering, Telecommunications Engineering, or Information Technology Engineering, or a closely related field.<br>Other Mandatory Requirements:<br>Saudi National. Valid membership with the Saudi Council of Engineers (SCE), with a professional classification as “Engineer.”Excellent command of English, both written and spoken

Job Purpose<br><br>The Senior Manager - Motorsport Technology Business Partner serves as the strategic IT lead for Qiddiya's Motorsport portfolio, acting as the primary liaison between business leadership and technology teams. The role is responsible for driving technology demand management, portfolio governance, roadmap development, and operational readiness across Motorsport assets, ensuring technology investments align with business objectives, asset strategies, and operational requirements.<br><br>Key Responsibilities<br><br>Business Strategy & Relationship Management Act as the primary IT relationship owner for Motorsport business leadership Translate business strategy into technology roadmaps Build trusted relationships with asset executives, operators, consultants, and delivery partners Ensure technology decisions support business outcomes and operational objectives Facilitate strategic planning sessions and executive alignment. Demand Management & Portfolio Governance Own the Motorsport demand intake process Evaluate, prioritize, and govern business requests Lead capability mapping and solution assessment activities. Technology Strategy & Roadmap Develop multi-year Motorsport technology roadmaps Ensure alignment with enterprise architecture and cybersecurity requirements Identify opportunities for platform reuse, standardization, and innovation Drive emerging technology adoption in: Smart venues Race operations Fan engagement Digital ticketing Sports analytics IoT and operational technology systems Motorsport assets are identified as high-capex, high-integration environments requiring strategic roadmap ownership. Asset IT Readiness & Operational Readiness Lead IT readiness assessments for new Motorsport assets Define technology mobilization plans Coordinate technology requirements with operators and business users Ensure technology readiness before asset opening and major events Track dependencies across supporting facilities and core assets. <br><br>Motorsport-Specific Scope and Keywords<br><br>The role should oversee technology demand and readiness for Motorsport-related assets such as:<br><br>Motorsport Park Speed Park Race Tracks Visitor & Fan Experience Systems Ticketing Platforms Broadcast & Media Infrastructure Venue Operations Systems Security Command Centers Smart Venue & IoT Platforms Parking and Mobility Systems Operational Technology (OT) integrations<br><br>The Motorsport domain is specifically characterized as a high-integration environment with significant stakeholder engagement and roadmap ownership requirements For Qiddiya's Motorsport portfolio, this role is best positioned as the single strategic owner for Motorsport technology demand, roadmap, readiness, and executive engagement, while delivery execution remains with PMO, Architecture, Cybersecurity, Data, Infrastructure, and project delivery teams.<br><br>Requirements<br><br>Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology Management, or a related field; Master's degree (MBA or equivalent) preferred.<br><br>Experience: 10+ years of progressive experience in Information Technology, Digital Transformation, Technology Strategy, or Business Relationship Management, including at least 5 years in a leadership role managing technology portfolios, strategic roadmaps, and executive stakeholder engagement within complex, large-scale environments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Our subsidiary, Jadaya, is seeking an IT Project Specialist to support the planning, coordination, and execution of IT projects by ensuring proper documentation, tracking, and communication among stakeholders.<br> The role will assist project managers and technical teams in ensuring that projects are delivered efficiently and aligned with business needs.<br> Job Responsibilities: Assist in planning and coordinating IT project activities and timelines.<br> Track project progress, milestones, risks, and deliverables.<br> Prepare and maintain comprehensive project documentation, including reports and meeting minutes.<br> Support communication and collaboration between IT teams, business units, and vendors.<br> Monitor project budgets and assist in financial tracking and reporting.<br> Maintain project tracking tools and update project status regularly.<br> Ensure compliance with internal project management standards and frameworks.<br> Identify and report project risks or issues to the project manager.<br> Participate in testing, implementation, and post-project evaluations.<br> Support change management activities during project rollouts.<br> Additional Responsibilities (Account Growth &amp; Commercial Support): Manage and develop client accounts by identifying opportunities for cross-selling and up-selling additional services and solutions.<br> Act as a trusted advisor to clients, building long-term relationships and ensuring high customer satisfaction and retention Collaborate with the sales team to support new business opportunities.<br> Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.<br> 2–4 years of experience in IT projects or project coordination roles.<br> Familiarity with project management methodologies such as Agile or Waterfall.<br> Proficiency in project tracking tools such as MS Project, JIRA, or Trello.<br> Strong organizational and multitasking abilities.<br> Excellent written and verbal communication skills.<br> Strong attention to detail and follow-through.<br> Fluent in English (spoken and written).<br> Job Location : HQ</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>At Six Flags Qiddiya City , the Assistant Manager IT Operations is responsible for overseeing daily IT operations to ensure the stability, security, and efficiency of all technology platforms supporting park operations. This role manages IT staff, coordinates technical support, and resolves hardware, software, and system issues to minimize downtime in a fast-paced, operational environment. The position plays a critical role in supporting a 24/7 operational business , including shift-based operations, night shifts, weekends, and public holidays. The Assistant Manager will implement and monitor IT security protocols, maintain system performance, and oversee timely upgrades and deployments of hardware, software, and POS systems critical to guest and retail operations. This role works closely with senior IT leadership, business stakeholders, and external vendors to deliver reliable IT services, support IT projects, ensure compliance with policies and standards, and contribute to the overall success of large-scale entertainment operations.</p><p>Key Job Responsibilities</p><p>Collective Responsibilities</p><ul><li>Comply with Six Flags Qiddiya City s code of conduct and ethics</li><li>Promote the organization s vision, mission, values, and desired behaviors</li><li>Support and promote Six Flags Qiddiya City s culture</li><li>Adhere to company rules and regulations</li><li>Perform assigned tasks to support organizational objectives</li><li>Share knowledge with team members and actively support their development</li></ul><p>Job-Specific Responsibilities</p><ul><li>Oversee daily IT operations to ensure systems, networks, and applications meet operational and business requirements</li><li>Manage, mentor, and develop IT Operations team members to ensure high performance and accountability</li><li>Monitor system performance, proactively troubleshoot issues, and ensure minimal downtime across all IT infrastructure</li><li>Support operational environments requiring shift work, including nights, weekends, and public holidays</li><li>Implement and manage IT security measures, including firewalls, antivirus solutions, data encryption, and backups</li><li>Support and maintain POS systems critical to park, retail, and hospitality operations</li><li>Manage IT service desk operations, ensuring timely and effective resolution of incidents and service requests</li><li>Utilize ITSM tools (ServiceNow preferred) to track incidents, changes, and service performance</li><li>Coordinate hardware and software installations, upgrades, and lifecycle management</li><li>Collaborate with vendors and service providers to ensure timely delivery of IT services and solutions</li><li>Develop, implement, and enforce IT policies and procedures aligned with business and compliance requirements</li><li>Maintain accurate IT documentation, including system configurations, user guides, and network diagrams</li><li>Support IT projects such as infrastructure upgrades, system migrations, and new technology implementations</li><li>Conduct regular IT audits to identify improvement opportunities and ensure compliance with industry standards</li><li>Prepare reports on IT performance, incidents, and system utilization for senior management decision-making</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, or a related field</li><li>Minimum 4 years of experience in IT Operations</li><li>Experience within entertainment, hospitality, retail, or large-scale operational environments is highly preferred</li><li>Proven experience supporting operational IT environments , including shift work, night shifts, weekends, and public holidays</li><li>Strong, hands-on knowledge of IT infrastructure, including networking, servers, and system administration</li><li>Hands-on experience supporting POS systems</li><li>Solid understanding of IT security protocols, firewalls, data encryption, and backup solutions</li><li>Experience managing IT projects such as system upgrades, software deployments, and infrastructure improvements</li><li>Familiarity with ITSM tools , with ServiceNow preferred</li><li>Demonstrated ability to manage, mentor, and develop IT Operations team members</li><li>Strong problem-solving and decision-making skills</li><li>High sense of ownership and accountability</li><li>Strong communication skills with the ability to engage effectively with business stakeholders</li><li>Excellent organizational skills with the ability to manage multiple priorities under pressure</li><li>Fluent in English</li><li>Core Competencies (Proficiency Level Advanced)</li><li>Self-Actualization &amp; Fulfilment</li><li>Team Synergy &amp; Development</li><li>Entrepreneurial Mindset &amp; Drive</li><li>Business Acumen &amp; Diligence</li></ul>

<p>Develop and maintain effective relationships with all the departments. Respond to queries by resolving issues in a timely and efficient manner. Provide effective support to the department to enable them to provide effective and efficient services. Identify optimal, cost effective use of the resources. Assist the Assistant IS Manager to conduct periodic and annual inventory audits of the equipment &amp; recommend replacement of equipment if required. Ensure to educate users on issues such as security, virus prevention and password protection. Train the user department on the usage of PC's, terminals, printers, other peripherals and also to any other program applications installed. Ensure to maintain contacts with all user departments, hardware vendors and other representatives pertaining to Systems. To act as a front-line interface to the internal &amp; external users by resolving queries or complaints in a timely &amp; efficient manner. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Ensure that all software licensing laws are adhered to. Ensure the smooth running of all systems, including anti-virus software, print services and e-mail provision. To install computer systems, ensure that back up systems operate effectively, buy hardware and software, provide the technology infrastructures for the organization, and contribute to organizational policy with regard to quality standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Computer Applications (BCA), Electronics, or a related field. Minimum 1-2 years of professional experience in IT support, system administration, or a related IT role. Proven expertise in Windows Server administration, configuration, and maintenance. Strong knowledge of PC and server troubleshooting, hardware diagnostics, and network infrastructure support. Experience with database backup, recovery, and optimization techniques. Demonstrated proficiency in IT security protocols, access control management, and user permission administration. Excellent documentation skills with the ability to maintain comprehensive knowledge bases and technical records. Strong communication and interpersonal skills with the ability to provide effective technical support to end users.</p>

<p>Responsible for fully executing the daily operations, maintenance, and training for National Guard simulators, computers, and associated training equipment across all sites and fields. Duties include performing scheduled and unscheduled maintenance, setting up and disassembling simulator systems, preparing required training scenarios, and adhering to technical manuals and safety standards. Additional responsibilities cover managing equipment custody, handling supply operations and inventory control, executing project plans, preparing technical reports, and performing all related administrative tasks.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or diploma in Engineering, Computer Science, Information Technology, or a related technical field. Proven experience in operating, maintaining, and troubleshooting simulation systems, technical equipment, and hardware. Willingness to travel and work across various field sites as required by operations. Saudi National only.</p>

Job Summary We are seeking a skilled and proactive IT Technician / engineer to provide on-site and remote technical support across restaurant outlets in the KSA. This role involves supporting and maintaining a wide range of IT infrastructure and systems including POS, servers, desktop hardware, printers, network equipment, and security systems. The ideal candidate will be hands-on, responsive, and possess strong troubleshooting abilities with a customer-service mindset.<br>Key Responsibilities:1. Outlet IT Support:Provide first-line and second-line IT support across all outlets for hardware and software issues. Maintain and troubleshoot POS systems (e.g., Squirrel and Restroworks,), KOT, KDS, printers, and other peripherals. Perform installation, configuration, and maintenance of Windows desktops, servers, and other IT systems.<br>2. Network & Infrastructure:Configure and troubleshoot routers, switches, firewalls, and internet connections. Monitor and maintain LAN, WAN, and telephone system connectivity at the outlet level. Install, maintain, and support CCTV systems, biometric devices, and access control solutions. Liaise with ISP providers and internal teams to resolve connectivity issues.<br>3. Application Support:Provide basic application-level support and guidance to users, including updates and installations. Work closely with Corporate IT teams to escalate and resolve system bugs or performance issues. Update IT hardware and Software Inventory and keep a record for employee /store wise assets.<br>4. Microsoft 365 Administration & Support Manage and support Microsoft 365 environments, including O-365 , D-365 and Azure AD user lifecycle management, license optimization, role-based access control, other Microsoft business applications. Assist in implementing and maintaining security controls such as Conditional Access, identity protection, and device management using Microsoft Intune.<br>5. Preventive Maintenance & Documentation:Conduct regular health checks and preventive maintenance for all IT equipment. Maintain accurate documentation of assets, configurations, and incidents. Ensure all outlets comply with IT standards and security protocols.<br>6. On-Call & Remote Support:Provide on-call support during off-hours, weekends, and holidays as per rotation. Offer remote troubleshooting support using remote desktop tools or by phone. Deliver IT support for RSC, QCC, and warehouse locations. Ensure store staff are properly trained on POS and inventory applications.<br>Skills:Strong knowledge of hardware troubleshooting: POS systems, Microsoft Suits, servers, printers, KOT/KDS, desktops, etc. Good understanding of networking fundamentals (TCP/IP, DHCP, DNS, VLANs). Hands-on experience with Windows OS (desktop & server), and Microsoft tools. Familiarity with firewalls, routers, switches (basic configuration & maintenance). Experience supporting CCTV, biometric, and access control systems. Basic knowledge of POS and hospitality application support. Strong User support, communication, and organizational skills. Ability to work independently as well as team collaboration, travel frequently (KSA), and manage multiple priorities.<br>Requirements:Education: Diploma or bachelor’s degree in information technology or a related field. Experience: Minimum 3 years of experience in a multi-site IT support role, preferably in retail or hospitality. Certifications (preferred): A+, Network+, Microsoft MCP, Microsoft 365 Fundamentals, CCNA, or equivalent.<br>Other Requirements:Person should be currently in KSA with a valid KSA driving license (mandatory). Fluency in English (Arabic is a plus).

Job Summary:We are seeking a versatile and proactive IT Specialist to manage and support our organization's technology infrastructure. The ideal candidate will have broad expertise spanning networking, systems administration, end-user support, security, and IT operations. This role is responsible for ensuring the reliability, security, and performance of IT systems while delivering excellent technical support to employees at all levels.<br>Key Responsibilities:<br>Networking Install, configure, and maintain LAN/WAN, Wi-Fi, VPN, and firewall infrastructure. Monitor network performance and troubleshoot connectivity issues. Manage switches, routers, access points, and network security devices. Maintain network documentation, IP address schemes, and topology diagrams. Implement and enforce network security best practices (VLANs, ACLs, segmentation). Systems Administration Administer Windows/Linux servers, Active Directory, DNS, DHCP, and Group Policy. Administer Oracle Fusion ERP System. Manage virtualization platforms (e.g., VMware, Hyper-V) and cloud environments (e.g., Azure, AWS, Google Workspace, Microsoft 365). Perform regular system updates, patch management, and vulnerability remediation. Monitor server performance, storage capacity, and backup systems. Manage user accounts, permissions, and access control across systems. Ensure business continuity through backup, disaster recovery, and failover planning. End-User Support Provide first- and second-line technical support (helpdesk/ticketing system) to staff. Troubleshoot hardware, software, printer, and peripheral issues. Set up and configure workstations, laptops, and mobile devices for new hires. Manage software installations, licensing, and updates. Deliver basic IT training and guidance to end users on systems and best practices. Maintain a positive customer-service approach when resolving issues.<br><br>Security & Compliance Implement and maintain endpoint protection, antivirus, and anti-malware solutions. Monitor systems for security incidents and respond to threats promptly. Enforce IT security policies, password policies, and data protection standards. Support compliance efforts related to data privacy and industry regulations. Conduct regular security awareness activities for staff. IT Operations & Asset Management Maintain inventory of hardware, software licenses, and IT assets. Manage procurement and lifecycle of IT equipment. Maintain vendor relationships and coordinate with external IT service providers. Document IT processes, procedures, and system configurations (SOPs, knowledge base). Assist in IT budget planning and cost control initiatives. Projects & Continuous Improvement Participate in IT infrastructure upgrades, migrations, and rollouts. Recommend and implement improvements to systems, processes, and tools. Stay current with emerging technologies and industry best practices. Support special projects as assigned by IT management.<br>Qualifications:Education Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience). Experience3 – 6 years of experience in an IT operation, systems administration, ERP, or networking role. Technical Skills Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, firewalls). Experience with Windows Server and/or Linux administration. Experience in Oracle Fusion ERP System backends. Experience with Active Directory, Microsoft 365/Google Workspace administration. Experience with virtualization and/or cloud platforms (Azure, AWS, or GCP). Knowledge of endpoint security, backup solutions, and disaster recovery. Proficiency in troubleshooting hardware, software, and peripheral issues. Familiarity with ticketing/helpdesk systems (e.g., Service Now) Certifications (Preferred) Comp TIA Network+ / A+ / Security+Microsoft Certified: Azure Administrator / Modern Desktop Administrator Cisco CCNAITIL Foundation Soft Skills Strong problem-solving and analytical abilities. Excellent communication skills, able to explain technical issues to non-technical users. Strong organizational skills and ability to manage multiple priorities. Customer-service mindset with patience and professionalism. Ability to work independently and as part of a team.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for fully executing the daily operations, maintenance, and training for National Guard simulators, computers, and associated training equipment across all sites and fields.<br> Duties include performing scheduled and unscheduled maintenance, setting up and disassembling simulator systems, preparing required training scenarios, and adhering to technical manuals and safety standards.<br> Additional responsibilities cover managing equipment custody, handling supply operations and inventory control, executing project plans, preparing technical reports, and performing all related administrative tasks.<br> Bachelor’s degree or diploma in Engineering, Computer Science, Information Technology, or a related technical field.<br> Proven experience in operating, maintaining, and troubleshooting simulation systems, technical equipment, and hardware.<br> Willingness to travel and work across various field sites as required by operations.<br> Saudi National only.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>About the Job</b><br><br>Position Title: IT Manager<br><br>Location: Khobar, KSA<br><br>Employment Type: Full-time<br><br>Saudi Nationals Only.<br><br></span><p><b><span>About the Client</span></b><br></p><br><p><span>Our client operates within the financial technology and digital services sector, providing technology-enabled solutions to help customers managing financing options. The organization focuses on improving accessibility, efficiency, and customer experience through secure and innovative digital solutions.</span><br></p><br><p><b><span>Role Overview</span></b><br></p><br><p><span>IT Manager will be responsible for leading the company’s technology strategy and driving the development of digital and technical solutions that support both short-term and long-term business objectives while ensuring the readiness and sustainability of the company’s technology infrastructure.</span><br></p><br><p><b><span>Key Responsibilities</span></b><br></p><br><ul><li><span>Develop and implement the comprehensive technology vision and IT strategy in alignment with business objectives.&nbsp; <br></span></li><li><span>Lead digital transformation initiatives, technology product development, and innovation across operations and services.<br></span></li><li><span>Oversee IT infrastructure, systems performance, and continuous improvement of technology platforms.<br></span></li><li><span>Manage and guide technical, engineering, and development teams to ensure effective project delivery.<br></span></li><li><span>Identify and adopt new technologies that enhance operational efficiency and business competitiveness.<br></span></li><li><span>Collaborate with senior leadership and cross-functional departments to understand business needs and deliver integrated technology solutions.<br></span></li><li><span>Oversee information security, data protection, and compliance with applicable local and international standards.<br></span></li><li><span>Prepare and manage the annual technology budget, ensuring effective cost control and resource utilization.<br></span></li><li><span>Build and manage strategic partnerships with technology vendors, service providers, and innovation partners.<br></span></li><li><span>Represent the technology function in senior management and executive-level meetings.<br></span><br></li></ul><br><span>Requirements</span><p><b><span>Education</span></b><br></p><br><ul><li><span>Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.</span><br></li><li><span>A Master’s degree or relevant professional certifications would be an advantage.</span><br></li></ul><p><b><span>Experience</span></b><br></p><br><ul><li><span>4+ years of experience in IT management, technology leadership, digital transformation, or related technology roles.</span><br></li><li><span>Experience in leading IT teams, technical teams, software development teams, or digital product teams.</span><br></li><li><span>Strong background in IT infrastructure, systems management, digital platforms, and technology operations.</span><br></li><li><span>Experience in information security, data protection, compliance, and vendor management.</span><br></li><li><span>Previous experience in digital platforms and financial services environment is essential.</span><br></li></ul><p><b><span>Skills / Attributes</span></b><br></p><br><ul><li><span>Strong leadership, planning, and decision-making skills.</span><br></li><li><span>Excellent understanding of IT strategy, digital transformation, infrastructure, and emerging technologies.</span><br></li><li><span>Strong problem-solving and analytical skills with the ability to improve systems and processes.</span><br></li><li><span>Excellent communication and stakeholder management skills.</span><br></li><li><span>Ability to work closely with executive leadership and translate business needs into technology solutions.</span><br></li><li><span>Strong project management, budgeting, and vendor management capabilities.</span><br></li><li><span>High level of ownership and professionalism.</span><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Role ACWA Power is seeking an experienced IT & OT Audit Manager to lead and execute highly technical IT, OT, and cybersecurity audits across the group. This role will play a critical part in evaluating and strengthening governance, risk management, and control frameworks across industrial control systems, operational technology environments, and enterprise IT systems. You will work closely with senior stakeholders, audit committee members, and cross-functional teams to deliver complex audits in a rapidly evolving technology landscape, particularly within energy, utilities, and critical infrastructure environments. Key Responsibilities Plan and execute IT and OT internal audits, cybersecurity reviews, and advisory engagements from initiation through reporting. Perform audits across ICS, SCADA, OT networks, and IT/OT converged environments. Develop detailed Audit Programs and Risk & Control Matrices (RCMs) aligned with group-wide risks. Identify high-risk areas, control gaps, root causes, and business impacts within IT/OT environments. Apply data analytics, IS audit techniques, and sampling methodologies during audit execution. Prepare high-quality audit reports, including professional conclusions and practical improvement recommendations. Track and validate management corrective actions through follow-up audits. Contribute to periodic reporting to Senior Management and Audit Committee. Provide insights on emerging technology risks, cybersecurity threats, and OT security trends. Support integrated audits and collaborate with business and group audit teams. Required Qualifications & Experience Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline.7–10 years of experience in IT Internal Audit, with at least 3+ years in OT / ICS environments. Hands-on experience conducting cybersecurity assessments for IT/OT environments. Strong knowledge of ICS, SCADA, OT network architecture, and IT/OT convergence. In-depth understanding of OT/ICS standards such as IEC 62443, NIST 800-82. Knowledge of regulatory frameworks such as NCA (ECC, OTCC, CCC), NESA, ISR. Familiarity with OEM systems (e.g., Honeywell, Yokogawa, Siemens) is a strong advantage. Solid understanding of COBIT, ITIL, ISO 27001, NIST, ITAF. Preferred Certifications CISA (mandatory or highly preferred) OT / ICS-related certifications (e.g., GICSP, IEC 62443) CISSP, CISM, GIAC certifications Networking or Cloud certifications are a plus Why Join ACWA Power? Work on large-scale, mission-critical energy and infrastructure projects Exposure to advanced OT environments and emerging technologies High visibility role with senior leadership and audit committee Strong career growth and learning opportunities

About the job<br>Contract Duration: 3-4 months Start Date: Immediately Work Mode: On-site, full-time — Riyadh, Saudi Arabia<br>Role Overview:As an IT Consultant, you will join a dedicated team delivering a large-scale cost optimization engagement, with a specific focus on IT spend across both Cap Ex and OpEx. You will work alongside a team of high-performing professionals driving cost-saving initiatives, bringing deep technical and commercial understanding of banking IT environments to identify, quantify, and help implement savings opportunities. This role sits at the intersection of technology and finance — you will need to speak the language of IT vendors and infrastructure as fluently as the language of cost structures and business cases, translating technical complexity into clear, actionable recommendations for senior stakeholders <br>Key Responsibilities: Analyze IT contracts (software licensing, hardware, telecom, cloud, outsourcing/managed services, maintenance and support agreements) to identify cost-saving and renegotiation opportunities. Review the client’s existing IT architecture and application landscape to understand what is deployed, how heavily it is used, and which banking products run on which platforms. Break down IT cost structures into relevant cost drivers and variables, distinguishing fixed vs. variable costs, and identifying root causes of cost inefficiencies. Collect and analyze usage and consumption data (licenses, infrastructure capacity, cloud consumption, support tickets, etc.) to detect overuse, underuse, and optimization potential. Engage directly with IT vendors and internal IT stakeholders to gather information, validate assumptions, and support negotiation strategies. Build clear, structured, and data-driven business cases and savings trackers to quantify identified opportunities. Support the implementation and PMO follow-up of validated initiatives, tracking savings realization against target and flagging risks or delays. <br>Qualifications & Experience:Previous experience at a top-tier consulting firm Previous experience with a top-tier consulting firm or within the Banking & Financial Services sector. Have proven experience assessing IT contracts and identifying cost-saving opportunities (renegotiation, rightsizing, consolidation, etc. Bring a minimum of 4-6 years of professional experience in IT cost management, IT procurement, IT infrastructure, consulting, or a related field within financial services or banking. Are able to interact confidently with senior stakeholders and C-level executives and can summarize complex findings clearly and communicate them effectively Hold a Bachelor's or Master's degree in Information Technology, Engineering, Business, Finance, or a related discipline. Are fluent in English (Arabic is a strong plus). Are proficient in MS Power Point and Excel at an advanced level. <br><br>If you are interested in this opportunity, please click “Apply” to submit your application.

<p>The Senior Manager Motorsport Technology Business Partner serves as the strategic IT lead for Qiddiya's Motorsport portfolio, acting as the primary liaison between business leadership and technology teams. The role is responsible for driving technology demand management, portfolio governance, roadmap development, and operational readiness across Motorsport assets, ensuring technology investments align with business objectives, asset strategies, and operational requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Business Strategy &amp; Relationship Management</strong></p><ul><li>Act as the primary IT relationship owner for Motorsport business leadership.</li><li>Translate business strategy into technology roadmaps.</li><li>Build trusted relationships with asset executives, operators, consultants, and delivery partners.</li><li>Ensure technology decisions support business outcomes and operational objectives.</li><li>Facilitate strategic planning sessions and executive alignment.</li></ul><p><strong>Demand Management &amp; Portfolio Governance</strong></p><ul><li>Own the Motorsport demand intake process.</li><li>Evaluate, prioritize, and govern business requests.</li><li>Lead capability mapping and solution assessment activities.</li></ul><p><strong>Technology Strategy &amp; Roadmap</strong></p><ul><li>Develop multi-year Motorsport technology roadmaps.</li><li>Ensure alignment with enterprise architecture and cybersecurity requirements.</li><li>Identify opportunities for platform reuse, standardization, and innovation.</li><li>Drive emerging technology adoption in: Smart venues Race operations Fan engagement Digital ticketing Sports analytics IoT and operational technology systems</li></ul><p>Motorsport assets are identified as high-capex, high-integration environments requiring strategic roadmap ownership.</p><p><strong>Asset IT Readiness &amp; Operational Readiness</strong></p><ul><li>Lead IT readiness assessments for new Motorsport assets.</li><li>Define technology mobilization plans.</li><li>Coordinate technology requirements with operators and business users.</li><li>Ensure technology readiness before asset opening and major events.</li><li>Track dependencies across supporting facilities and core assets.</li></ul><p><strong>Motorsport-Specific Scope and Keywords</strong></p><p>The role should oversee technology demand and readiness for Motorsport-related assets such as:</p><ul><li>Motorsport Park</li><li>Speed Park</li><li>Race Tracks</li><li>Visitor &amp; Fan Experience Systems</li><li>Ticketing Platforms</li><li>Broadcast &amp; Media Infrastructure</li><li>Venue Operations Systems</li><li>Security Command Centers</li><li>Smart Venue &amp; IoT Platforms</li><li>Parking and Mobility Systems</li><li>Operational Technology (OT) integrations</li></ul><p>The Motorsport domain is specifically characterized as a high-integration environment with significant stakeholder engagement and roadmap ownership requirements</p><p>For Qiddiya's Motorsport portfolio, this role is best positioned as the single strategic owner for Motorsport technology demand, roadmap, readiness, and executive engagement , while delivery execution remains with PMO, Architecture, Cybersecurity, Data, Infrastructure, and project delivery teams.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education:</strong> Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology Management, or a related field; Master's degree (MBA or equivalent) preferred.</p><p><strong>Experience:</strong> 10+ years of progressive experience in Information Technology, Digital Transformation, Technology Strategy, or Business Relationship Management, including at least 5 years in a leadership role managing technology portfolios, strategic roadmaps, and executive stakeholder engagement within complex, large-scale environments.</p>

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>IT Application Support Administrator I<br><br>Company: Hunger Station<br><br>Division: Technology<br><br>Department: IT Operations<br><br>Grade: IC1<br><br>Reports to: IT Operations Manager<br><br>Job Overview<br><br>The IT Application Support Administrator I is responsible for implementing, configuring, maintaining, and supporting Hunger Station’s IT applications and systems. The role provides day-to-day technical assistance to end users, ensures the reliable operation of IT applications and computer systems, and supports the timely resolution of incidents and service requests. The position serves as a key point of contact for application-related support, helping to maintain smooth IT operations and minimize disruption to business activities.<br><br>Key Responsibilities<br><br>The IT Application Support Administrator I acts as a first point of contact for IT application administration, support, and operational requests. The role is responsible for supporting the installation, configuration, maintenance, monitoring, and reliable operation of IT applications and computer systems across the organization.<br><br>The role manages day-to-day application support activities, responds to operational requests, troubleshoots technical issues, and provides assistance to different user groups. This includes handling incoming calls, emails, messages, and helpdesk requests in accordance with agreed Service Level Agreements (SLAs), work instructions, and established IT processes.<br><br>The position is responsible for investigating, troubleshooting, and resolving incidents with the aim of restoring services as quickly as possible, preferably at the First Point of Contact (FPOC). This includes monitoring, tracking, updating, and appropriately escalating active tickets when issues cannot be resolved within the required support level or timeframe.<br><br>The IT Application Support Administrator I provides support for desktop applications, workstations, and internal IT systems, ensuring that issues are addressed efficiently and with minimal disruption to employees. The role also takes proactive measures to identify recurring problems, investigate their root causes, and contribute to preventing similar incidents from occurring in the future.<br><br>The role researches and identifies appropriate solutions to application and software-related issues and communicates effectively with end users to understand the nature of technical problems. This may involve asking targeted questions to identify the root cause, guiding users through troubleshooting steps by phone, email, chat, or in person, and assisting Hunger Station employees with setting up IT applications and resolving technical issues.<br><br>Where an issue cannot be resolved directly, the IT Application Support Administrator I is responsible for escalating it to the appropriate internal teams, such as software development, infrastructure, or other specialized IT teams. The role requires the ability to prioritize and manage multiple open incidents and requests simultaneously while maintaining appropriate communication and follow-up with affected users.<br><br>The position is also responsible for installing, configuring, monitoring, and maintaining IT applications and computer systems across the organization. This includes supporting the rollout and implementation of new systems and internal applications, as well as assisting with patches and anti-virus deployment and management.<br><br>All IT requests, incidents, and relevant support activities must be accurately recorded and maintained within the designated ticketing system. The role is also responsible for creating and maintaining application documentation, process workflows, technical notes, and user or support manuals, ensuring documentation is updated whenever systems, processes, or configurations change.<br><br>The IT Application Support Administrator I contributes technical documentation and relevant specifications to support the planning, implementation, enhancement, or upgrade of IT applications and systems. The role works closely with other IT team members to ensure that technical knowledge is properly documented and accessible to support effective service delivery.<br><br>Governance and Resilience<br><br>The IT Application Support Administrator I is expected to follow all relevant company and IT policies, procedures, processes, work instructions, and service standards to ensure that daily activities are carried out in a controlled, consistent, and effective manner.<br><br>The role contributes to the identification of opportunities for continuous improvement across IT support processes and practices, with the aim of improving service quality, efficiency, user experience, and operational effectiveness. The position is also expected to contribute to maintaining a high-performance working environment and consistently demonstrate and promote Hunger Station’s values.<br><br>Main Contacts<br><br>The role works closely with internal stakeholders across Hunger Station, including employees, IT Operations, Technology teams, software and application teams, and other relevant internal departments. Where required, the position may also communicate with external partners, vendors, and service providers to support the resolution of IT application and system-related issues.<br><br>Qualifications And Requirements<br><br>The ideal candidate should have one to two years of relevant experience in IT application support, IT helpdesk, system administration, technical support, or a related field.<br><br>The candidate should have a strong understanding of IT troubleshooting and problem-solving and be able to investigate issues, identify appropriate solutions, and make practical decisions when implementing workarounds to restore services. The role requires creative and analytical thinking to identify alternative solutions when standard troubleshooting approaches do not resolve an issue.<br><br>The candidate should be able to work effectively under pressure, manage multiple requests simultaneously, and prioritize assigned tasks according to business impact, urgency, and agreed service levels. Strong communication and customer-service skills are also important, as the role requires regular interaction with end users and internal stakeholders.<br><br>A Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or another relevant technical field is required.<br><br>Competencies<br><br>The role requires strong problem-solving, communication, customer service, collaboration, time management, adaptability, and prioritization skills. The candidate should demonstrate a proactive approach to troubleshooting, a willingness to learn, attention to detail, and the ability to work effectively in a fast-paced technology environment.<br><br>From a technical perspective, the candidate should demonstrate knowledge of IT application support, troubleshooting, incident management, ticketing systems, application installation and configuration, workstation support, software maintenance, patching, anti-virus management, and basic IT systems administration.

<ul><li>Configure, maintain, and troubleshoot network infrastructure to ensure seamless connectivity and optimal performance across all devices.</li><li>Implement and manage security protocols, including firewalls and encryption, to protect sensitive data from unauthorized access and breaches.</li><li>Provide hands-on support for hardware and software issues, ensuring timely resolution to minimize downtime for users and systems.</li><li>Develop and execute regular backup and disaster recovery plans to safeguard critical business information against data loss.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field, providing a solid academic foundation in IT principles.</li><li>Relevant certifications such as CompTIA A+, Network+, or Cisco CCNA, demonstrating a commitment to professional development and expertise in specific areas.</li><li>A minimum of 3 years of hands-on experience in a similar IT support role, showcasing a proven track record of problem-solving and technical knowledge.</li><li>Experience in a corporate environment, particularly in sectors like finance, healthcare, or technology, to understand industry-specific challenges.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: The IT Security Engineer supports the implementation of security standards, monitoring activities, and basic compliance requirements to help protect IT systems, applications, and data.<br> This role is suitable for a fresh graduate who will learn and assist in security awareness, code scanning before deployments, vulnerability follow-up, and applying Saudi cybersecurity regulations under the guidance of senior IT team members.<br> Responsibilities: Security Governance &amp; Compliance Support: Assist in implementing IT security standards and internal security policies.<br> Support compliance activities related to Saudi cybersecurity regulations and internal requirements.<br> Help maintain security documentation, checklists, and basic audit evidence.<br> Coordinate with senior team members to follow up on required security actions.<br> Threat &amp; Vulnerability Management: Monitor security alerts and escalate suspicious activities to senior IT team members.<br> Assist in vulnerability scanning and follow up on remediation status.<br> Support patching and corrective actions by tracking findings and sharing updates.<br> Maintain security incident logs and coordinate with relevant teams for incident resolution.<br> Application &amp; Infrastructure Security: Secure all application and infrastructure layers, including web, backend, APIs, databases, and client applications.<br> Perform basic code security scanning before deployments and report identified risks.<br> Implement access control, authentication, encryption, and secure configurations.<br> Collaborate with DevOps and Infra teams to ensure secure deployment of pipelines.<br> Knowledge Management &amp; Training: Develop security guidelines, SOPs, and documentation.<br> Conduct training sessions and workshops to raise awareness among internal users and technical teams.<br> Promote a security-conscious culture across the organization.<br> Collaboration &amp; Technical Delivery: Work closely with Infra, DevOps, and Development teams for secure architecture and operations.<br> Review and approve security measures for new tools, applications, and integrations.<br> Advice on security requirements for new projects, features, or customer integrations.<br> Job Relations: Reports to: IT Infrastructure Lead / IT Manager.<br> Internal Relations: DevOps Engineer, Infra Engineer, QA, Development Teams, IT Support.<br> External Communications: Communicate with regulators and auditors to ensure compliance and provide reports.<br> Liaise with external vendors for security assessments, penetration tests, and certifications.<br> Escalate critical security risks to IT leadership and management.<br> Bachelor’s degree in Computer Engineering, Computer Science, Cybersecurity, Information Technology, or related field.<br> Fresh graduate or up to 2 years of experience in Information Security, Cybersecurity, or IT.<br> Relevant cybersecurity certifications or training, such as CompTIA Security+, CEH, ISO 27001 Foundation, or equivalent certifications .<br> Basic understanding of security governance, risk management, and compliance concepts.<br> Knowledge of: Network and infrastructure security (Firewalls, VPNs, IDS/IPS).<br> Application security (Web, APIs, Mobile Applications).<br> Security monitoring and SIEM platforms.<br> Backup, Disaster Recovery (DR), and Business Continuity concepts.<br> Secure Software Development Lifecycle (SSDLC).<br> Security code scanning and vulnerability management.<br> Saudi cybersecurity regulations and frameworks (NCA ECC, PDPL, ISO 27001) awareness is preferred.<br> Competencies: Willingness to learn and develop technical security skills.<br> Risk-aware mindset with attention to detail.<br> Basic ability to understand security standards and translate them into daily operational tasks.<br> Collaboration and influence across technical and non-technical teams.<br> Proactive attitude toward security awareness, documentation, and continuous improvement.<br> Skills &amp; Languages: Vulnerability management, penetration testing, and threat intelligence Security monitoring and SIEM tools Network security, firewalls, VPNs, encryption, IAM Application security best practices.<br> Backup, disaster recovery, and business continuity planning Fluent in English (required).<br> Arabic proficiency (preferred).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >TECH FIRST GROUP is seeking an <strong >Inside Sales Executive – IT Distribution</strong> to join our team in Jeddah. This full-time role focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Research and identify potential customers and business opportunities within target markets.</li> <li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li> <li >Identify key decision-makers within target organizations and initiate the sales process.</li> <li >Develop and expand business within existing customer accounts while acquiring new customers.</li> <li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li> <li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li> <li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li> <li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li> <li >Present product features, benefits, and value propositions to customers.</li> <li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li> <li >Build and maintain strong relationships with customers to ensure long-term business growth.</li> <li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li> <li >Provide regular sales reports and market feedback to management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li> <li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li> <li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li> <li >Proven ability to generate leads, qualify opportunities, and close sales.</li> <li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li> <li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li> <li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Excellent verbal, written, presentation, and negotiation skills.</li> <li >Strong objection handling, problem-solving, and customer relationship management abilities.</li> <li >Well-organized with strong time management and multitasking skills.</li> <li >Ability to prepare quotations, sales reports, and basic sales analysis.</li> <li >Capable of performing basic mathematical calculations and pricing computations.</li> <li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jeddah, requiring a proactive approach to sales within a dynamic IT distribution environment.</p> <h3 >Application Process</h3> <p >Candidates who meet the above qualifications are encouraged to apply.</p>

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.<br>Job Title: Assistant IT Manager Department: Information Technology Reporting to: IT Manager / Director of ITProperty: Red Sea Global Hospitality<br>About UsWelcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.<br>The Role As the Assistant IT Manager, you will play a critical role in ensuring the reliability, security, and innovation of Red Sea Global Hospitality’s IT systems. You will support the IT Manager in overseeing network operations, enterprise infrastructure, cloud and endpoint platforms, cybersecurity protocols, and end-user support, while driving technology initiatives that align with our strategic goals. This role demands a proactive problem-solver with strong technical expertise, leadership skills, and a passion for leveraging technology to enhance operational efficiency and guest satisfaction in a dynamic luxury hospitality environment.<br>Key Areas of Responsibilities At Red Sea Global Hospitality, we go beyond expectations to create seamless, innovative, and luxurious experiences for our guests and colleagues. The responsibilities listed below represent the core areas of this role but are not exhaustive. Our team continuously evolves to meet the dynamic needs of luxury hospitality.<br>IT Infrastructure & Operational Excellence Ensure high availability and smooth operation of IT infrastructure across guest-facing and back-of-house environments—including servers, networks, cloud platforms, and hospitality applications. Administer and maintain enterprise network infrastructure—including Forti Gate firewalls and Aruba switching and wireless—ensuring secure segmentation (VLANs), high availability, resilient failover, and consistent performance across guest and corporate networks. Manage the Microsoft cloud and endpoint estate—Microsoft 365, Azure, and Microsoft Entra ID (identity and conditional access), with device provisioning and compliance through Microsoft Intune—enabling secure, seamless access for corporate and property teams. Proactively monitor system performance and resolve outages with minimal disruption to guest experience and hotel operations. Oversee data protection through regular backups, robust disaster recovery protocols, and comprehensive cybersecurity measures tailored to hospitality environments.<br>Guest Technology & Experience Enhancement Elevate the luxury experience through optimized guest-facing technologies such as high-speed Wi-Fi, smart room controls, mobile concierge apps, IPTV, and digital key systems. Partner with front office, housekeeping, F&B, and spa teams to integrate intuitive, efficient technology solutions that enhance service delivery. Troubleshoot AV systems, digital signage, and event/conference room technologies to ensure flawless guest experiences during events and VIP stays.<br>Team Leadership & Service Culture Lead and inspire the IT support team in delivering exceptional service to both internal users and external guests, aligned with the hospitality brand’s service standards. Provide coaching, mentorship, and training on new systems, service protocols, and cybersecurity awareness. Manage the IT helpdesk, ensuring prompt, courteous, and effective resolution of technical requests from staff and guests alike.<br>Technology Projects & Innovation Support the execution of hospitality-specific IT initiatives—Property Management System (PMS) upgrades, Point of Sale (POS) integrations, Internet of Things (IoT) deployments for smart operations, etc. Collaborate cross-functionally with hotel departments, vendors, and consultants to implement solutions that improve guest satisfaction and operational efficiency. Track milestones, costs, and timelines to ensure that projects are delivered on time, within budget, and aligned with brand standards.<br>Governance, Compliance & Cybersecurity Ensure strict adherence to hospitality-relevant regulations such as PCI-DSS (for secure payment systems), GDPR, and PDPA. Leverage Microsoft Defender and the broader Microsoft security suite for threat detection, endpoint protection, and continuous monitoring across the estate. Maintain clear documentation of system architecture, IT policies, vendor contracts, and audit logs. Conduct periodic security reviews and vulnerability assessments to safeguard guest data and business continuity.<br>Sustainability & Responsible ITSupport the implementation of sustainable IT practices—such as low-energy hardware, cloud-based systems to reduce infrastructure footprint, and paperless workflows. Explore and recommend technologies (e.g., AI, automation, smart energy systems) that align with the property’s sustainability goals. Use analytics and reporting tools to identify opportunities for efficiency and resource optimization.<br>Key Qualifications<br>Education & Experience Bachelor’s degree in Information Technology, Computer Science, or a related discipline.5+ years in IT roles, with at least 1 year in a supervisory or leadership capacity. Prior experience in the hospitality, tourism, or luxury retail sector is highly preferred.<br>Preferred Qualifications Experience managing IT systems in high-end resorts, multi-property environments, or remote hospitality destinations. Hands-on experience with enterprise networking and security platforms—particularly Forti Gate firewalls and Aruba switching and wireless—covering configuration, segmentation, and performance optimization. Strong working knowledge of the Microsoft ecosystem—Azure, Microsoft Entra ID, Intune, and Microsoft Defender—for identity management, endpoint administration, and cybersecurity. Relevant technical certifications are an advantage (e.g., Fortinet NSE, Aruba ACMA/ACMP, Microsoft AZ-104 or SC-200). Familiarity with hospitality-centric platforms (e.g., Opera PMS, Micros POS, Salesforce for guest CRM). Commitment to eco-conscious IT strategies and innovation.<br>In Return, What We Offer Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes. Daily meals on duty and uniform dry-cleaning services. Year-round events of social, wellness programs, charity drives, and sports activities.<br>Accessibility and Adjustments We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.<br>Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br> <br> <p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br> <br> <ul> <li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li> <li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li> <li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li> <li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.&nbsp;</span></span></span></li> </ul> <br> <br> <p><span><span><strong><span><span><span>Job Summary</span></span></span></strong></span></span></p><br><br> <br> <p><span><span><span>The Assistant IT Manager is responsible for managing day to day operation and liaise with Information Technology Manager to ensure the smooth functioning of the Information Technology Department. Assists in establishing hardware maintenance programs and procedures in case of system interruptions. Assists in ensuring security of data storage and protection.</span></span></span></p><br><br> <br> <br> <p><span><span><strong><span><span><span>As Assistant IT Manager, we rely on you to:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span>Ensure that critical application systems to the hotel like Opera PMS, Infrasys POS, Call Accounting System, Check EAM, Messaging System, etc. and including hardware are running.</span></span></span></li> <li><span><span><span>To attend users Information Technology related problems both hardware and application systems.</span></span></span></li> <li><span><span><span>Ensure that day-to-day standard Information Technology operating procedures (including checklist) are implemented properly including new requirements that need to be implemented and / or adhered.</span></span></span></li> <li><span><span><span>Creates, develop new application systems and enhancement to existing systems that will be beneficial to some department day-to-day operations and to the hotel.</span></span></span></li> <li><span><span><span>To plan and continue looking for new ways that may improve some Information Technology related areas and provide feedback / recommendations to the Management.</span></span></span></li> <li><span><span><span>Practices and role-models the Guiding Principles and the Core Values of Shangri-La Hospitality.</span></span></span></li> <li><span><span><span>Be environmental friendly, reduce waste, recycle when possible, and reuse whenever applicable.</span></span></span></li> <li><span><span><span>Must be familiar with the CSR initiatives, Policies and Procedures, Guidelines, Rules and Regulations per company CSR, including and not limited to CSR initiatives of the local and national government. &nbsp;</span></span></span></li> <li><span><span><span>Ensures compliance and application for all CSR job related decisions and activities, in relation to achieving the hotels CSR goals and objectives.</span></span></span></li> </ul> <br> <p><span><span><strong><span><span><span>What we're looking for:&nbsp;</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span>3 years as senior analyst / programmer in a large company</span></span></li> <li><span><span>Degree in Computer Science.</span></span></li> <li><span><span>Leadership, communication, and interpersonal skills.</span></span></li> <li><span><span>Flexibility to work evenings, weekends, and holidays.</span></span></li> <li><span><span>Fluent in English and Arabic</span></span></li> <li><span><span>Strong leadership, self-motivated excellent communication skills.</span></span></li> </ul> <br> <p><span><span><strong><span><span><span>Why Join Us:</span></span></span></strong></span></span></p><br><br> <br> <ul> <li><span><span><span><span><span><span><span><span><span>A workplace that values your passion and supports self-realization and personal growth.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.&nbsp;</span></span></span></span></span></span></span></span></span></li> <li><span><span><span><span><span><span><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></span></span></span></span></span></span></li> </ul> <br> <p><span><span><span><span><span><span><span><span><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></span></span></span></span></span></span></span></span></p><br><br> <p><span><span><span><span><span><span><span><span><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></span></span></span></span></span></span></span></span></p><br><br> <br> <br> <br> <p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p> <h3 >Key Responsibilities</h3> <ul > <li >Research and identify potential customers and business opportunities within target markets.</li> <li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li> <li >Identify key decision-makers within target organizations and initiate the sales process.</li> <li >Develop and expand business within existing customer accounts while acquiring new customers.</li> <li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li> <li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li> <li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li> <li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li> <li >Present product features, benefits, and value propositions to customers.</li> <li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li> <li >Build and maintain strong relationships with customers to ensure long-term business growth.</li> <li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li> <li >Provide regular sales reports and market feedback to management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li> <li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li> <li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li> <li >Proven ability to generate leads, qualify opportunities, and close sales.</li> <li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li> <li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li> <li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li> </ul> <h3 >Required Skills</h3> <ul > <li >Excellent verbal, written, presentation, and negotiation skills.</li> <li >Strong objection handling, problem-solving, and customer relationship management abilities.</li> <li >Well-organized with strong time management and multitasking skills.</li> <li >Ability to prepare quotations, sales reports, and basic sales analysis.</li> <li >Capable of performing basic mathematical calculations and pricing computations.</li> <li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li> </ul> <h3 >Preferred Skills</h3> <ul > <li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li> <li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li> <li >Strong account development and pipeline management skills.</li> <li >Experience working with vendors, resellers, system integrators, and channel partners.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>