IT Support Specialist Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it s no small feat. It takes the imagination and passion of all of us from design and engineering to the manufacturing and marketing of our billions of MedTech products per year to look at the impossible and find transformative solutions that turn dreams into possibilities.</p><p>Our vision for BD Specimen Management at BD Diagnostic test results influence over 70% of clinical decisions, making the accuracy of specimen collection and transport crucial. BD s Specimen Management business is a global leader in preanalytics, providing billions of high-quality devices annually to support reliable diagnostic outcomes. These advanced technologies enhance the safe and efficient handling of diagnostic specimens, empowering clinicians to make informed decisions across a wide range of healthcare scenarios from routine checkups to disease diagnosis and treatment. Central to its offerings are BD Vacutainer products for blood and urine collection, designed to ensure accurate results throughout the testing process.</p><p>About the role</p><p>The Product Specialist will drive sales growth and provide expert clinical support for BD s Specimen Management portfolio. This role is crucial for fostering strong customer relationships, ensuring product adoption, and contributing to improved patient outcomes across Riyadh and the Central region.</p><p>Location: Riyadh</p><p>Main responsibilities will include:</p><ul><li>Achieve sales targets and drive growth within the assigned territory</li><li>Develop and execute strategic plans to expand market share and identify new opportunities</li><li>Deliver product demonstrations, presentations, and clinical training to healthcare professionals</li><li>Provide ongoing clinical support, including troubleshooting and technical guidance</li><li>Build and maintain relationships with key stakeholders (KOLs, procurement, clinicians)</li><li>Monitor market trends and customer needs, sharing insights with internal teams</li><li>Collaborate cross-functionally (marketing, technical support, customer service) to enhance customer experience</li><li>Represent BD at conferences, workshops, and industry events</li><li>Maintain accurate sales forecasts, reports, and administrative documentation</li><li>Ensure full compliance with company policies, industry regulations, and ethical standards</li></ul><p>About you</p><p>Bachelor s degree in a relevant scientific/medical field (e.g., Biomedical Engineering, Nursing, Pharmacy)</p><p>Previous nursing or laboratory background is highly desirable</p><p>3 5 years of experience in medical device sales, with clinical exposure preferred</p><p>Strong knowledge of the Saudi healthcare market and regulatory environment</p><p>Proven track record of achieving sales targets and driving business growth</p><p>Solid clinical understanding relevant to BD products and applications</p><p>Strong analytical and problem-solving abilities</p><p>Ability to work independently in a fast-paced environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in a relevant scientific/medical field (e.g., Biomedical Engineering, Nursing, Pharmacy)</p><p>Previous nursing or laboratory background is highly desirable</p><p>3 5 years of experience in medical device sales, with clinical exposure preferred</p><p>Strong knowledge of the Saudi healthcare market and regulatory environment</p><p>Proven track record of achieving sales targets and driving business growth</p><p>Solid clinical understanding relevant to BD products and applications</p><p>Strong analytical and problem-solving abilities</p><p>Ability to work independently in a fast-paced environment</p><p></p></section>

<p>Dear Doctor, Greetings from Good Fellow Foreign Services!! This is to inform you that a we have urgent vacancy for Central Security Hospital (Operated by Zaharan). Saudi Arabia. for recruitment of Registrar Doctors.</p><p><strong>Desired Candidate Profile</strong></p><p>Department- Registrar/ Specialist Dermatologist Qualification-MBBS+MD/DNB or equivalent degree. Post PG- Minimum 2 years experience with MCI Registration NOTE-Must have " DATAFLOW &amp; PROMETRIC"</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Software Technical Support Specialist</b> </p><p><b>Location: Riyadh - Full-time position</b> </p><p> </p><p><b>Job Objective:</b> Provide effective technical support to clients to ensure efficient use of software products, quickly resolve technical issues, and enhance overall customer experience. </p><p> </p><p><b>Responsibilities:</b> </p><ol><li>Receive technical support requests via phone, email, or ticketing systems. </li><li>Diagnose technical issues related to software or operating environments and provide accurate solutions. </li><li>Guide clients on proper usage steps and clarify features and settings. </li><li>Document recurring issues and solutions within the knowledge base. </li><li>Coordinate with the development team upon discovering software bugs and submit detailed reports. </li><li>Monitor updates and new releases of products and inform clients of developments. </li><li>Adhere to Service Level Agreements (SLA) and ensure timely resolution of issues. </li><li>Train new clients on system usage if necessary. </li><li>Write or modify operation manuals for new and updated systems. </li><li>Test new updates for the systems. </li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Skills and Requirements:</b> </p><ol><li>Practical experience in technical support and customer service in the software field. </li><li>Good understanding of technical environments (Windows / networks / databases / Office applications). </li><li>Good knowledge of SQL and ability to execute basic queries. </li><li>Strong analytical skills and problem diagnosis ability. </li><li>Excellent communication skills and ability to simplify technical information. </li><li>Proficiency in working with ticketing systems and communication tools. </li><li>Ability to work under pressure and manage time effectively. </li></ol><p><b>Qualifications:</b> </p><ol><li>Bachelor's degree in Information Technology, Software Engineering, Computer Science, or a related field. </li><li>Or a Bachelor's degree in any field with certifications or training in a related technical field. </li><li>Good level of proficiency in Arabic and English.</li></ol><p><br></p></div>

<h3 >About Sigma Paints</h3> <p >Sigma Paints Saudi Arabia, a part of the global PPG Group, operates as an efficient manufacturer at the forefront of new technologies and solutions. The company develops products that protect customer assets in demanding conditions and environments, serving the architectural, protective, marine, and packaging coatings industries. Sigma Paints aims to deliver effective solutions by working closely with customers to understand their specific needs, enabling the development of market-leading coatings from its base in Dammam, Eastern region.</p> <h3 >Role Overview: Procurement Specialist Tamheer</h3> <p >Sigma Paints is seeking a <strong >Procurement Specialist Tamheer</strong> to join its team in Dammam. This <strong >full-time</strong> role is designed for individuals with <strong >0-1 years of experience</strong>, offering an opportunity to gain foundational knowledge in procurement within the coatings industry. The specialist will contribute to understanding market dynamics, managing supplier relationships, and ensuring the efficient acquisition of materials and services.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage relationships with existing suppliers and identify potential new vendors, engaging in commercial discussions to optimize procurement processes and secure favorable terms.</li> <li >Develop a strong understanding of paint products, their specifications, surface preparation requirements, and application methods to inform strategic sourcing decisions.</li> <li >Support the end-to-end procurement-to-payment cycle, including processing supplier quotations, managing purchase orders, and coordinating logistics for timely material delivery.</li> <li >Contribute to achieving procurement efficiency targets by monitoring supplier performance and refining sourcing strategies.</li> <li >Assist in managing payment terms with suppliers and overseeing financial aspects related to procurement to maintain fiscal discipline.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li ><strong >0-1 years of relevant professional experience</strong>.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in <strong >Dammam</strong>, within the <strong >Eastern region</strong> of Saudi Arabia.</p>

<h3 >About the Role</h3> <p >Red Sea Global is seeking a full-time Administrative Specialist to join its team in Tabuk, Saudi Arabia. This role is responsible for providing high-quality administrative, reservations, and coordination support across the organization's guest services and operational functions. The position is suitable for candidates with 0-1 years of experience, focusing on ensuring accurate, efficient, and professional management of daily operations.</p> <h3 >Core Responsibilities</h3> <p >The Administrative Specialist plays a central role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. This involves managing bookings, guest enquiries, schedules, documentation, records, and internal communications to support seamless day-to-day operations. The position directly contributes to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organization, confidentiality, and professionalism.</p> <h3 >Booking and Administrative Operations</h3> <ul > <li >Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other experiences.</li> <li >Respond professionally to booking enquiries, confirmations, amendments, cancellations, and special guest requirements.</li> <li >Provide guests with clear and accurate information regarding activities, schedules, and booking details.</li> <li >Maintain accurate and up-to-date booking records, guest profiles, payment information, and supporting documentation.</li> <li >Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, and reports.</li> <li >Manage departmental correspondence through various communication channels and perform accurate data entry, filing, and document control.</li> <li >Support meeting coordination, including scheduling and preparation of documentation.</li> </ul> <h3 >Coordination and Support Functions</h3> <ul > <li >Coordinate with Operations, Guest Services, Finance, and other departments to align guest requirements, schedules, and resources.</li> <li >Liaise with internal teams and stakeholders to ensure guest requests and operational requirements are communicated and addressed promptly.</li> <li >Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</li> <li >Maintain accurate administrative and financial records, handling information with appropriate confidentiality and discretion.</li> <li >Provide administrative support for events, promotions, seasonal activations, and guest experience programs.</li> <li >Assist operational teams during peak booking periods, events, and high-demand periods.</li> </ul> <h3 >Compliance and Process Improvement</h3> <ul > <li >Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), and administrative controls.</li> <li >Maintain accurate departmental reports, trackers, booking records, and databases.</li> <li >Adhere to applicable health, safety, quality, and environmental policies, procedures, and controls.</li> <li >Identify opportunities to improve booking processes, administrative workflows, and service efficiency.</li> <li >Support the implementation of new systems, processes, and operational improvements.</li> </ul> <h3 >Candidate Profile</h3> <p >The ideal candidate for this Administrative Specialist position will have 0-1 years of relevant experience. Strong organizational skills, meticulous attention to detail, and the ability to manage multiple tasks efficiently are essential. Professional communication skills, both written and verbal, are required for effective interaction with guests and internal stakeholders. A commitment to maintaining confidentiality, adhering to established procedures, and providing high standards of customer service is also expected.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Data Protection &amp; Privacy Specialist, you will support the organization's data privacy and protection initiatives by assisting in compliance activities, privacy risk assessments, Data Protection Impact Assessments (DPIAs), policy development, and awareness programs. You will collaborate with internal stakeholders to ensure personal data is processed securely and in accordance with applicable regulations. Key Responsibilities Support compliance with applicable data protection and privacy regulations, including the Saudi Personal Data Protection Law (PDPL) and NCA Data Cybersecurity Controls (DCC). Assist in identifying and assessing privacy risks associated with business processes and data processing activities. Support the development, review, and maintenance of privacy policies, procedures, and standards. Contribute to the implementation and continuous improvement of the organization's Data Protection &amp; Privacy Program. Assist in investigating privacy incidents and documenting findings and corrective actions. Support the execution of Data Protection Impact Assessments (DPIAs). Participate in privacy awareness campaigns and employee training programs. Coordinate with business units, Legal, IT, and external stakeholders to support compliance initiatives. Assist in data classification and governance activities. Monitor changes in privacy regulations and recommend improvements where appropriate. Prepare reports and documentation related to privacy compliance and governance activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Cybersecurity, Information Security, Computer Engineering, Systems Engineering, Telecommunications Engineering, Information Technology, or a related field. Minimum one year of experience in Cybersecurity, Data Protection, Privacy Compliance, Information Security, or completion of a Tamheer program in Data Protection &amp; Privacy. Understanding of Saudi Personal Data Protection Law (PDPL). Familiarity with NCA Data Cybersecurity Controls (DCC). Knowledge of privacy principles, data classification, and information governance. Understanding of Data Protection Impact Assessments (DPIAs) is preferred. Professional certifications in cybersecurity or data privacy (e.g., CDPSE, CIPM, CIPT, CIPP/E, ISO 27701, Security+) are an advantage. What We're Looking For Strong analytical and critical thinking skills. Excellent attention to detail. Effective communication and stakeholder engagement. Strong organizational and documentation skills. Ability to work collaboratively across departments. Passion for privacy, compliance, and continuous learning.</p><p></p></section>

<p>Role Overview: We are seeking a Senior Change Management Specialist with 5+ years of experience to drive and manage organizational change initiatives. The ideal candidate will play a key role in ensuring smooth adoption of business and technology transformations by implementing structured change management strategies and stakeholder engagement plans. Key Responsibilities: Develop and implement change management strategies and plans for transformation initiatives Conduct impact assessments and identify change risks and mitigation plans Engage with stakeholders across business and IT to ensure alignment and adoption Design and execute communication plans to support change initiatives Collaborate with training teams to develop and deliver end-user training programs Monitor change adoption, track KPIs, and report progress to leadership Support organizational readiness and transition planning Work closely with project managers to integrate change management activities into project plans Required Skills: Strong understanding of change management frameworks Ability to plan, implement, and monitor change initiatives Experience managing organizational and IT changes Knowledge of ITIL processes (Change, Incident, Problem, Release) Understanding of service lifecycle and governance Risk &amp; Impact Analysis Governance &amp; Compliance Project: Talent Requisition ID:</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in Change Management / Organizational Change</li><li>Strong understanding of change management frameworks (e.g., ADKAR, Prosci)</li><li>Experience in stakeholder management and communication planning</li><li>Ability to conduct impact analysis and readiness assessments</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Experience in large-scale transformation projects (digital, IT, or business transformation)</li><li>Exposure to Agile/Scrum environments</li><li>Certification in Change Management (Prosci or similar)</li><li>Experience working in banking/fintech or enterprise environments</li><li>Bachelor s degree in Business Administration, HR, IT, or related field</li><li>Strong presentation and facilitation skills</li><li>Ability to work in a fast-paced, cross-functional environment</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Senior Specialist - Design &amp; Delivery will be responsible for overseeing the implementation, support, and management of Material Control systems within the Food &amp; Beverage sector and Event Management systems across Qiddiya and SEVEN. This role requires a strong understanding of F&amp;B operations, inventory and material control processes, and event management systems within the entertainment, hospitality, and leisure industries. Key Responsibilities Operations &amp; Support Support the Senior Manager in managing F&amp;B Material Control and Event Management systems to ensure efficient and effective operations. Collaborate with cross-functional teams to identify, recommend, and implement process improvements. Support the closure of ServiceNow tickets related to Material Control and Event Management applications. Develop and maintain system documentation, process guides, and support procedures. Provide training and support to business users and team members on system functionality and processes. Stay updated on industry trends, technologies, and best practices related to Material Control and Event Management systems. Coordinate with Application Operations teams to facilitate smooth project handovers and ongoing support. Provide Level 2 support for Material Control and Event Management applications, coordinating with vendors and third-party providers for Level 3 issue resolution. Monitor system performance, identify areas for improvement, and proactively address operational risks. Coordinate project schedules, resources, and stakeholder engagement to ensure successful delivery and operational continuity. Support Material Control applications, including inventory management, procurement, warehouse management, recipe and cost control, food waste management, and stock management systems. Support Event Management platforms, including event planning, registration, ticketing, venue management, guest management, accreditation, and workforce scheduling systems. Coordinate application integrations with ERP, Finance, CRM, POS, and other business systems. Participate in system enhancements, upgrades, testing activities, and user acceptance testing (UAT). Ensure system configurations, workflows, and integrations align with business requirements and operational objectives. Support data accuracy, reporting, and system governance initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in IT or related field. Minimum of 3-4 years of experience in material control or event management systems within the entertainment industry. Strong service support skills with a proven track record of successful assistance in project delivery.</p><p></p></section>

<p>Job Description:</p><p>Position: IT Support&nbsp;</p><p>Experience 7 + years</p><p>Place: Riyadh</p><p>Joining Date: Immediate</p><p>Salary : negotiable</p><p>&nbsp;</p><p>Skill Sets:</p><p>MS Dynamics 365, Biz Central, LS Retail, POS, Shopify, Service/issue Mgmt, User Interaction, Development/customization experience, Retail experience, SW knowledge. Arabic Speaking - advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Mechanical / Static Equipment Engineer Specialist will lead the mechanical design review, construction support, commissioning, testing, and engineering activities for new shale gas facilities.<br> The role requires extensive experience with static and rotating equipment in oil and gas production facilities, along with a strong understanding of plant operations, process technologies, equipment reliability, and maintenance.<br> The successful candidate will provide technical leadership throughout the project lifecycle, from engineering design and installation to commissioning, startup, operations support, and optimization.<br> The role also requires collaboration with multidisciplinary teams and support for Saudi Aramco's capital investment and business strategy initiatives.<br> Lead mechanical design reviews for new installation and upgrade projects.<br> Develop and review engineering design packages, PFDs, P&amp;IDs, and technical drawings.<br> Provide day-to-day technical support to Operations and Maintenance teams.<br> Troubleshoot static and rotating equipment issues and recommend solutions.<br> Support construction, installation, pre-commissioning, commissioning, and startup activities.<br> Participate in Turnaround &amp; Inspection (T&amp;I) and performance testing activities.<br> Conduct feasibility studies and recommend technical and economic optimization solutions.<br> Lead multidisciplinary teams, prepare technical reports, and support management decisions.<br> Bachelor’s degree in Mechanical, Chemical, or Petroleum Engineering (Master’s preferred).<br> Minimum 15 years of experience in oil &amp; gas, refinery, petrochemical, or gas processing facilities.<br> Strong experience in static equipment (vessels, exchangers, columns, tanks, reactors).<br> Good knowledge of rotating equipment (pumps, compressors, turbines).<br> Experience in EPC phases: FEED, detailed engineering, construction, and commissioning.<br> Strong knowledge of ASME, API, and TEMA codes and standards.<br> Working knowledge of engineering software (PVElite, CAESAR II, HTRI).<br> Strong communication, leadership, and multidisciplinary coordination skills.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PulseMedia PulseMedia is a forward-thinking digital media and marketing company dedicated to helping businesses grow through innovative digital solutions and exceptional customer experiences. We believe outstanding service and efficient operations are the foundation of long-term client relationships. As we continue to expand, we are seeking a highly organized and customer-focused Customer Service Specialist Admin to join our remote team. Position Overview The Customer Service Specialist Admin serves as the bridge between customer support and administrative operations. In this role, you will provide exceptional customer assistance while managing administrative tasks that ensure smooth daily operations. You will respond to customer inquiries, maintain accurate records, coordinate internal communications, and support various business functions to enhance the overall customer experience. This role is ideal for someone who enjoys both helping customers and maintaining organized administrative processes in a remote work environment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required; Associate's or Bachelor's degree preferred.</li><li>At least 1 2 years of experience in customer service, customer support, administrative assistance, or office administration.</li><li>Excellent written and verbal communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Exceptional attention to detail.</li><li>Strong problem-solving and critical-thinking skills.</li><li>Ability to work independently while collaborating effectively with remote teams.</li><li>Professional, positive, and customer-focused attitude.</li><li>Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).</li><li>Experience with Google Workspace (Docs, Sheets, Drive, Calendar).</li><li>Familiarity with CRM platforms such as Salesforce, HubSpot, Zendesk, Freshdesk, or similar software.</li><li>Comfortable using video conferencing platforms including Zoom and Microsoft Teams.</li><li>Ability to learn new software and systems quickly.</li><li>Experience in remote customer support or administrative roles.</li><li>Knowledge of digital marketing, media, or technology industries is a plus.</li><li>Experience with project management or collaboration tools such as Asana, Trello, Monday.com, or ClickUp.</li><li>Strong time management and self-motivation in a remote work environment.</li></ul><p></p></section>

<p><span ><strong>Be the change. Join the world’s most visionary developer.</strong></span></p> <p> </p> <p><span >Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.</span></p> <p> </p> <p><span >We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.</span></p> <p> </p> <p><span ><strong>Join RSG and be part of the positive change for Saudi Arabia and the world.</strong></span></p> <p> </p> <p><span ><strong>Job Purpose:</strong></span></p> <ul> <li ><span >Support the administration, optimization, and continuous improvement of Red Sea Global's Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud) for the Residential Development division.</span></li> <li ><span >The Senior Specialist is responsible for maintaining CRM configurations, supporting automation, ensuring data integrity, producing reports and dashboards, and partnering with business stakeholders to enhance CRM performance and user adoption. The role acts as a subject matter expert, reporting to the CRM Manager to support the CRM strategy established by Sales Operations leadership.</span></li> </ul> <p> </p> <p><span ><strong>Functional Responsibilities</strong></span></p> <ol> <li ><span >Support the execution of the Residential CRM roadmap and contribute to ongoing Salesforce enhancements.</span></li> <li ><span >Configure and maintain Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud), including workflows, validation rules, dashboards, reports, and user permissions.</span></li> <li ><span >Maintain CRM governance processes, change requests, release documentation, and system configuration records.</span></li> <li ><span >Develop operational dashboards and reports to monitor sales performance, pipeline activity, case volumes and resolution times, campaign performance, and CRM adoption.</span></li> <li ><span >Deliver end-user training, user guides, and day-to-day CRM support.</span></li> <li ><span >Configure and support Service Cloud case management, including queues, assignment and escalation rules, Omni-Channel routing, entitlements/SLAs, and knowledge articles for the resident and owner service teams.</span></li> <li ><span >Support Marketing Cloud campaign execution, including journeys, email and landing-page templates, audience segmentation, consent/preference management, and lead and enquiry capture through to Sales Cloud handoff.</span></li> <li ><span >Monitor data quality and execute regular data cleansing, validation, and de-duplication activities.</span></li> <li ><span >Support CRM integrations and coordinate with IT and external vendors on system enhancements.</span></li> <li ><span >Gather business requirements from Sales and Marketing teams and recommend CRM process improvements.</span></li> <li ><span >Monitor CRM adoption and prepare regular reports on system usage, compliance, and data accuracy.</span></li> <li ><span >Stay current with Salesforce best practices and recommend improvements to increase system efficiency.</span></li> <li ><span >Support the evaluation and rollout of Salesforce AI capabilities, including Agentforce agents, Einstein features, and prompt templates, to automate routine sales and service tasks and improve response times.</span></li> </ol> <p> </p> <p><span ><strong>Job Requirements: </strong></span></p> <p><span ><strong> </strong></span></p> <p><span ><strong>Experience</strong></span></p> <ul type="disc"> <li ><span ><strong>3+ years of hands-on Salesforce administration and CRM support across Sales Cloud, Service Cloud, and Marketing Cloud</strong>.</span></li> <li ><span >Experience supporting enterprise Salesforce implementations.</span></li> <li ><span >Salesforce Administrator certification required; Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Email Specialist, or Agentforce Specialist preferred.</span></li> <li ><span >Demonstrated experience delivering end-to-end lead-to-customer-service processes, working alongside sales, marketing, and customer service stakeholders.</span></li> <li ><span >Experience in real estate, hospitality, or luxury customer environments preferred.</span></li> </ul> <p> </p> <p><span ><strong> </strong></span></p> <p><span ><strong>Technical Competencies:</strong></span></p> <p> </p> <p><span >Salesforce Administration - Advanced</span></p> <p><span >CRM Strategy Support - Advanced</span></p> <p><span >Automation &amp; Workflow Design - Advanced</span></p> <p><span >Data Governance - Advanced</span></p> <p><span >Reporting &amp; Analytics - Advanced</span></p> <p><span >Stakeholder Management - Advanced</span></p> <p><span >Integration Support - Intermediate–Advanced</span></p> <p><span >User Training &amp; Adoption - Advanced</span></p> <p><span >Agentforce - Desired</span></p> </span>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.</p><p><br></p><p><b>Reimagine What’s Possible </b></p><p><br></p><p><br></p><p><b><u>PRINCIPAL DUTIES AND RESPONSBILITIES</u></b></p><ul><li>Ensure proper cable management, labelling, and compliance with industry and Air Products DT/IT standards.</li><li>Supervising installation, termination and testing *structured cabling* (Cat5e/Cat6/Cat6a, fiber optics) for data, voice, and CCTV systems.</li><li>Monitoring fiber Optic cable OTDR, fluke testing and documentation.</li><li>Layout of IT Room cabinets, mounting of Equipment and cable management with labeling and documentation.</li><li>Inspection and verification for the installation of communication cable that meets the project requirements.</li><li>Managing IT contractors, vendors, other external parties, coordinating for DT Infrastructure and support services.</li><li>Troubleshoot and repair damaged or faulty cabling, connectors, and network drops.</li><li>Assisting to DT Project team for installation and configuration of DMZ.</li><li>Performing site activities in compliance to the health and safety standards.</li><li>Receiving and executing the assigned task as per the Safety Work Permit requirements.</li><li>Development and approval of Job Safety Analysis/ Risk Assessment for assigned task.</li><li>Provide technical support for Microwave and/or Tetra tower installation and device management in collaboration with the external vendor.</li><li>Prepare, review, and maintain documentation for inspection test reports (ITR) and uploading to Aconex and OT.</li><li>Set up and manage temporary IT infrastructure, including network cabling, wireless access points, and VPN connections.</li><li>Provide local co-ordination for issue remediation &amp; deployments with other DIS teams located remotely. Primarily, but not restricted to network &amp; wireless services.</li><li>Provide local IT support, and maintain IT Standards including Safety for IT rooms within the incumbents of responsibility.</li><li>Provide information technology support for industrial control systems at site</li><li>Provide network hardware upgrades and installations for Maintain Viability work where Network Technical Support would not be performing this role.</li></ul><p>SKILLS</p><ul><li>Technically knowledgeable and driven to learn new things.</li><li>Must be highly motivated with good self-direction and initiative and work well in a remote team environment.</li><li>Good interpersonal and communication skills and ability to work with all levels of people in the organization.</li><li>Expected to work outside of normal business hours and weekends if required to provide technical support.&nbsp;</li><li>Strong problem solving and customer service skills.</li><li>Ability to assess and prioritize competing urgent issues.</li><li>Flexibility to respond and adapt to new, different, or changing situations, requirements, or priorities.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>EDUCATION AND EXPERIENCE</p><ul><li>Degree in Information Systems or Computer Science, specialized training, certification, or equivalent work experience</li><li>Good written and spoken English language skills.</li><li>Proven work experience in desktop support or other IT infrastructure areas.</li><li>Good Knowledge of PC clients including:</li><li>Operating Systems (Microsoft)Windows 7 / Windows 10 – Required</li><li>Network Connectivity (TCP/IP, LAN/WAN) – Required</li><li>Remote Connectivity/SSL/VPN</li><li>Printing – Queue setup, NW troubleshooting, HP hardware knowledge Software distribution/SCCM - Basic knowledge required</li><li>MS Office Products, including Office/O365</li><li>Microsoft SCEP/Windows Firewall</li><li>Virtual desktop infrastructure and/or Citrix</li><li>Other desirable skills/knowledge:</li><li>Familiarity with Industrial Control System (ICS).</li><li>Knowledge of other IT infrastructure tools and services such as networks, servers, security and voice.</li><li>Ability to work with strategic vendors, outside support/service providers and 3rd party vendors.</li><li>Good understanding of ITIL processes used by Air Products (Incident, Change, Problem, etc.)</li><li><br></li></ul><p><br></p></div>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Customer Support</p><ul><li>Respond to customer inquiries via email, live chat, and phone in a professional and timely manner.</li><li>Provide accurate information about products, services, policies, and processes.</li><li>Assist customers with account questions, order updates, troubleshooting, and general support.</li><li>Deliver empathetic, solution-oriented service that ensures a positive customer experience.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently.</li><li>Escalate complex issues to the appropriate internal teams when needed.</li><li>Accurately document customer interactions and resolutions in the CRM system.</li><li>Follow up with customers to confirm issues have been fully resolved.</li></ul><p>Customer Experience</p><ul><li>Build lasting customer relationships through friendly, clear, and professional communication.</li><li>Collect customer feedback and share insights that help improve products and services.</li><li>Contribute to customer retention by consistently delivering high-quality support.</li><li>Collaborate with teammates to maintain a positive, customer-first culture.</li></ul><p>Systems &amp; Administrative Support</p><ul><li>Use CRM platforms, support software, and communication tools effectively.</li><li>Keep customer records accurate and up to date.</li><li>Assist in maintaining internal knowledge bases, FAQs, and support documentation.</li><li>Follow company procedures and quality standards to ensure consistent service.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1 2 years of experience in customer support, customer service, or a related role.</li><li>Excellent written and verbal communication skills.</li><li>Strong problem-solving abilities with a customer-first mindset.</li><li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li><li>Professional, dependable, patient, and detail-oriented.</li><li>Strong organizational and time management skills.</li><li>Comfortable working independently in a remote environment.</li><li>Experience with CRM platforms and customer support software is an advantage.</li><li>Proficiency with Microsoft Office or similar productivity tools.</li><li>High school diploma or equivalent required; additional education or relevant certifications are a plus.</li></ul>

<h3 >About Wholly Hearty</h3> <p >Wholly Hearty is an innovative healthy snack brand operating in Saudi Arabia, dedicated to transforming the local snacking experience. The company focuses on producing high-quality, locally sourced chips that cater to health-conscious consumers seeking affordable, better-for-you options. Wholly Hearty highlights homegrown excellence, offering a distinct alternative to international brands, and is committed to raising snack standards and fostering healthy competition within the Saudi market.</p> <h3 >The Role: Quality Control Specialist</h3> <p >Wholly Hearty is seeking a <strong >Quality Control Specialist</strong> to join its team in Dammam, Eastern region. This full-time position is designed for individuals with 0-1 years of experience who are ready to contribute to a growing, mission-driven brand. The specialist will play a crucial role in supporting the Quality team by ensuring that all products and processes adhere to company quality standards, food safety requirements, and applicable regulatory frameworks.</p> <h3 >Key Objective</h3> <p >The primary objective of this role is to ensure comprehensive compliance with established quality standards and food safety regulations. This includes adherence to internal company policies, as well as external regulatory requirements such as ISO 22000 and SFDA regulations, throughout the production lifecycle.</p> <h3 >Responsibilities</h3> <ul > <li >Conduct inspections of raw materials, in-process products, and finished goods in accordance with approved procedures.</li> <li >Perform routine pre-operational and operational inspections of processing lines.</li> <li >Monitor production activities to ensure compliance with quality standards, food safety requirements, Good Manufacturing Practices (GMP), and safety guidelines.</li> <li >Execute routine quality checks and maintain accurate inspection records.</li> <li >Report and segregate non-conforming materials or products, and communicate quality issues promptly.</li> <li >Ensure compliance with HACCP principles, company procedures, and SFDA regulations.</li> <li >Support internal audits, product traceability initiatives, quality investigations, and continuous improvement efforts.</li> <li >Verify that measuring and inspection equipment is clean, functional, and calibrated as required.</li> <li >Adhere to all company health, safety, hygiene, and food safety policies.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for the Quality Control Specialist position should possess <strong >0-1 years of relevant experience</strong>. This role is suitable for individuals at the entry level who are eager to develop their expertise in quality control and food safety within a manufacturing environment.</p> <h3 >Work Environment</h3> <p >This is a full-time position based in Dammam, within the Eastern region of Saudi Arabia. The role offers an opportunity to contribute to a dynamic team focused on maintaining high standards in the healthy snack industry.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a POS Installation &amp; Activation Specialist to join our Operations team and support the deployment and activation of POS devices across partner locations. This role involves on-site installations, technical troubleshooting, partner training, and ensuring smooth device activation within the required SLA. Key Responsibilities Visit partner locations to install and activate POS devices . Configure devices and ensure proper system setup and connectivity . Conduct device testing and activation verification . Train partners and staff on basic device usage and operations . Diagnose and resolve technical issues on-site (hardware, connectivity, software). Replace or reconfigure devices when required. Document installation activities and update activation workflows. Coordinate with Sales, Operations, and Technical teams to resolve issues. Ensure installations and issue resolution are completed within SLA timelines .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>+1 years of experience in device installation, field technical support, or POS deployment . Strong ability to troubleshoot hardware and connectivity issues . Good communication skills when dealing with partners and merchants. Ability to work in field operations and travel between locations . Valid driving license and willingness to travel. Ability to work under pressure and meet operational SLAs.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a Production Specialist to manage the end-to-end production of branded materials and ensure high-quality execution across all physical brand assets.<br> Key Responsibilities: Manage the production lifecycle of branded materials from briefing to final delivery.<br> Coordinate with suppliers, production houses, printing vendors, and internal stakeholders.<br> Review and approve production samples before mass production.<br> Ensure all materials meet brand guidelines, quality standards, and project timelines.<br> Monitor production schedules, deliveries, and supplier performance.<br> Support the execution of events, exhibitions, and brand activations.<br> Maintain production documentation and identify opportunities for process improvement and cost optimization.<br> Minimum 4 years of experience in production management, print production, brand execution, marketing production, or related fields.<br> Experience working with suppliers, printing houses, and production vendors.<br> Strong understanding of production processes, materials, and quality control.<br> Excellent project management and stakeholder coordination skills.<br> Experience supporting events, exhibitions, or physical brand activations is a plus.<br> Bachelor's degree or Diploma in Marketing, Business Administration, Production Management, Industrial Engineering, Design Management, or a related field.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >Role Overview: Documentation Specialist</h3> <p >Radian Engineering Consulting Company is seeking a dedicated <strong >Documentation Specialist</strong> to join our team in Al Qassim. This <strong >full-time position</strong> is crucial for supporting the <strong >Infrastructure Projects &amp; Business Smart Transformation Governance Program</strong>.</p> <h3 >Program Context and Role Purpose</h3> <p >The Documentation Specialist will play a vital role within the governance program, which focuses on the strategic management and transformation of infrastructure projects. The primary purpose of this role is to ensure the systematic organization, meticulous maintenance, and comprehensive documentation of all project-related data and records. This function is essential for upholding robust governance standards and fulfilling all reporting requirements effectively.</p> <h3 >Key Responsibilities</h3> <ul > <li >Organize and structure project data and records efficiently.</li> <li >Maintain project documentation to ensure accuracy, currency, and accessibility.</li> <li >Document all relevant project data and records in compliance with program standards.</li> <li >Support the overall governance framework by providing well-managed documentation.</li> <li >Facilitate timely and accurate reporting by ensuring all necessary information is readily available.</li> </ul> <h3 >Required Experience and Qualifications</h3> <p >Candidates must possess <strong >5 to 10 years of professional experience</strong> in data documentation, information management, or a closely related field. Experience within infrastructure projects or large-scale transformation programs is highly relevant for this position.</p> <h3 >Work Location and Employment Type</h3> <p >This position is based in <strong >Al Qassim</strong>, Saudi Arabia, and is offered on a <strong >full-time</strong> basis. The successful candidate will operate within a professional and collaborative environment, contributing to significant regional infrastructure initiatives.</p> <h3 >Application Information</h3> <p >We encourage qualified individuals who meet the specified requirements to submit their applications for this role.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Social Media Customer Support Agent is responsible for delivering exceptional customer support across Tabby’s official social media channels. The role requires timely, accurate, and empathetic engagement while protecting customer information, maintaining Tabby’s brand voice, and ensuring compliance with internal policies and financial regulations.&nbsp;<br><br> <br> Key Responsibilities<br><ul><li>Respond to customer inquiries across X, Instagram, Facebook, TikTok, and LinkedIn.&nbsp;</li><li>Resolve customer issues within agreed SLAs.&nbsp;</li><li>Move public conversations to Direct Messages whenever account verification is required.&nbsp;</li><li>Educate customers about Tabby products, repayments, refunds, disputes, and account management.&nbsp;</li><li>Escalate complex cases while maintaining ownership until resolution.&nbsp;</li><li>Maintain Tabby’s tone of voice and protect the company's public reputation.&nbsp;</li><li>Follow verification, security, and compliance procedures.&nbsp;</li><li>Document cases accurately using CRM and support tools.&nbsp;</li><li>Collaborate with QA, WFM, Product, Risk, Collections, and Marketing teams.&nbsp;</li><li>Participate in coaching sessions and continuous improvement initiatives.&nbsp;</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Bachelor's degree or equivalent experience.&nbsp;</li><li>Excellent written Arabic and English.&nbsp;</li><li>Customer service or social media support experience preferred.&nbsp;</li><li>Strong written communication and problem-solving skills.&nbsp;</li><li>Ability to work rotational shifts, weekends, and public holidays.&nbsp;</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>We are looking for a talented and skilled&nbsp;</span></span><span>Electronic Specialist</span> <span><span>to join our multicultural and diverse team in Kuwait. Coordinate and guide technicians in, electrical, and electronic maintenance activities within the Steel Making Plant. Ensure proper execution of Maintenance (PM &amp; Condition Monitoring), repair, spares Preparation and calibration tasks to maintain safe, reliable, and efficient equipment operation. Verify the quality of work, support production during breakdowns and roll changes, and ensure compliance with safety and operational standards.&nbsp;</span></span></p><br><br><p><strong>KEY ACCOUNTABILITIES <span><span>:</span></span></strong></p><br><span>• Coordinate electrical and electronics maintenance schedules and troubleshooting activities across assigned areas.&nbsp;</span><br><span>• Guide technicians in condition monitoring, testing, calibration, and repair of electrical and automation control systems.&nbsp;</span><br><span>• Ensure necessary tools, parts, and equipment are identified, prepared, and available before starting maintenance work.</span><br><span>• Carry out preventive and corrective maintenance as per work orders and update SAP with accurate feedback and closure details.&nbsp;</span><br><span>• Perform condition monitoring of motors, drives, and PLC systems, and upload results promptly in SAP for record accuracy.&nbsp;</span><br><span>• Maintain and troubleshoot AC and DC drives, PLCs, and automation systems to minimize breakdowns and ensure operational continuity.&nbsp;</span><br><span>• Support Root Cause Analysis (RCA) investigations by providing accurate failure observations, field-level feedback, and execution-level insights, contributing practical knowledge of equipment behavior and maintenance conditions. Apply approved preventive actions and updated maintenance tasks resulting from RCA outcomes.&nbsp;</span><br><span>• Perform inspection, preservation, and functional testing of critical spare parts stored in the warehouse, in accordance with defined procedures, checklists, and schedules, ensuring spares remain reliable, protected, and ready for installation when needed.&nbsp;</span><br><span>• Accurately record maintenance execution data in SAP, including work performed, failure symptoms, parts replaced, and observations, ensuring factual, complete, and timely information to support equipment history, analysis, and maintenance plan improvement.&nbsp;</span><br><span>• Verify functionality of automation systems, alarms, communication signals, and sensors to ensure reliable operation.&nbsp;</span><br><span>• Ensure the accuracy and availability of automation devices, instruments, and control components during plant operations.</span><br><span>• Support production and maintenance teams during equipment breakdowns, upgrades, or shutdowns to minimize downtime.&nbsp;</span><br><span>• Maintain proper housekeeping, cleaning of electrical parts, tools, and always ensure safe working practices.&nbsp;</span><br><span>• Participate in and execute approved equipment improvement, modification, and redesign activities, including minor projects and reliability initiatives, using internal resources, in coordination with Maintenance Engineers and Supervisors.</span><br><br><br><strong>QUALIFICATIONS, EXPERIENCE &amp; SKILLS&nbsp;</strong><strong>:</strong><br><strong>• Required Qualifications:&nbsp;</strong><br>- Technical Certificate, Diploma or Bachelor’s Degree in Electrical Technology, Electrical Maintenance, Electrical/Electronics Engineering, Instrumentation, or related discipline.<br><strong>• Preferred Experience:&nbsp;</strong><br>- Technical Certificate: Minimum 7 years of electrical maintenance experience in steel industry or heavy industry operations.&nbsp;<br>- Diploma: Minimum 5 years of electrical maintenance experience in steel industry or heavy industry operations.&nbsp;<br>- Bachelor’s Degree: Minimum 3 years of electrical maintenance experience in steel industry or heavy industry operations.&nbsp;<br>- Relevant experience may include: o Prior experience guiding technicians in steel plants, rolling mills, or similar continuous process industries.&nbsp;<br>o Hands-on involvement in breakdown maintenance, shutdown activities, and preventive maintenance programs.&nbsp;<br>o Familiarity with high-temperature operations, automated production systems, and industrial safety practices.&nbsp;<br>o Experience in electrical, electronic, and automation maintenance of rolling mill equipment, including motors, drives, PLC-based control systems, and field instrumentation. &nbsp;<br><strong>Skills:</strong><br>- Technical competence in maintenance and troubleshooting of AC and DC motors, drives, PLCs, and basic automation systems.&nbsp;<br>- Ability to perform and interpret condition monitoring, testing, and calibration of electrical and electronic equipment.&nbsp;<br>- Ability to identify control system abnormalities, alarms, and signal issues, and support corrective actions under engineering guidance.<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>