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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more. The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones. The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.<br><br>About the Role<p>Join the pre-opening team of <b>Four Seasons Resort and Residences Red Sea</b>, a landmark destination on the Saudi coast. As <b>Talent Acquisition Manager</b>, you will play a pivotal role in building a high-performing team that reflects Four Seasons’ service culture and brand values. Reporting to the Director of People & Culture, you will lead end-to-end recruitment activities and support the successful pre-opening and ongoing staffing of the resort.</p><br><br><br>What You Will Do<p>• Lead and manage full-cycle recruitment for all operational and leadership positions across the resort.<br>• Develop and execute talent acquisition strategies aligned with pre-opening timelines and workforce plans.<br>• Partner closely with department heads to understand hiring needs and deliver timely, quality hires.<br>• Oversee candidate sourcing, screening, interviews, assessments, and offer management.<br>• Ensure compliance with local labor laws, visa processes, and Four Seasons recruitment standards.<br>• Manage relationships with recruitment agencies, job boards, and external partners.<br>• Maintain accurate recruitment records, reports, and hiring metrics.<br>• Promote Four Seasons as an employer of choice through branding, job fairs, and networking initiatives.<br>• Support onboarding and pre-employment processes to ensure a seamless candidate experience.</p><br><br><br>What You Bring<p>• Minimum <b>4–6 years</b> of experience in talent acquisition or recruitment, preferably within luxury hospitality.<br>• Proven experience managing high-volume recruitment, ideally in a <b>pre-opening environment</b>.<br>• Strong knowledge of recruitment systems, sourcing techniques, and interview methodologies.<br>• Excellent stakeholder management, communication, and organizational skills.<br>• Ability to work in a fast-paced, deadline-driven environment.<br>• Fluent in English; Arabic is an advantage.<br>• Eligibility to work in Saudi Arabia is required.</p><br><br><br>What We Offer<p>• Competitive salary in a <b>tax-free environment</b>.<br>• Fully furnished accommodation and transportation.<br>• <b>30 days annual vacation</b>, plus public holidays.<br>• Ticked allowance.<br>• Complimentary meals and uniform care.<br>• Comprehensive medical and life insurance.<br>• Employee Assistance Program and <b>global complimentary stays with Four Seasons</b>.<br>• Excellent opportunities for learning, development, and career growth within the company.</p><br><br><br>Schedule & Hours<p>Full-time position (8 hours daily), with flexibility to support operational needs during pre-opening and peak recruitment periods.</p><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Requisition ID:<b><b><b>25467</b></b></b></b> </p><br>
<p><b>City<b><b><b>WS Branches</b></b></b></b> </p><br>
<p><span><b><em>Group overview:</em></b></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><b>alfanar</b></span><b> is involved in:</b></p><br>
<ul>
<li>Electrical, Electromechanical and Civil Engineering Construction</li>
<li>Manufacturing and Marketing Electrical Construction Products</li>
<li>Allied Engineering Services</li>
</ul>
<p><b>Our Main Divisions:</b></p><br>
<ul>
<li>alfanar electric</li>
<li>alfanar Construction</li>
<li>alfanar Building Systems</li>
</ul>
<p><b><u>alfanar electric</u></b></p><br>
<p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br>
<p><b>alfanar electric operates industries in:</b></p><br>
<ul>
<li>Riyadh and Jubail, Saudi Arabia</li>
<li>Dubai, UAE</li>
<li>London, UK</li>
</ul>
<p>alfanar has a development and engineering center in Chennai, India.</p><br>
<p><b>Industrial Complex, Riyadh</b></p><br>
<p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br>
<p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br>
<p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br>
Job Purpose <br><p>Full responsibility for achieving the targeted sales plan for each distributor, including managing the distributor's account and serving them through sales, delivery, collection, and credit management, in accordance with the applicable regulations and controls. This ensures the interests of the distributor are met, their rights are preserved, and their business relationship with the company continues in the wholesale market.</p><br>
<p>Full responsibility for representing alfanar before its distributors and protecting their rights, ensuring the continuity of the business relationship with the distributor and achieving the company's strategic sales and marketing objectives in the wholesale market.</p><br><br><br>Key Accountability Areas <br><p>Sales Management:</p><br>
<ul>
<li>Achieve the targeted sales plan for each distributor.</li>
<li>Manage distributor accounts, including sales, delivery, collection, and credit management.</li>
<li>Ensure compliance with applicable regulations and controls.</li>
</ul>
<p>Client Relationship Management:</p><br>
<ul>
<li>Build and maintain strong relationships with distributors to ensure satisfaction and foster loyalty.</li>
<li>Represent Alfanar before its distributors, protecting their rights and ensuring the continuity of the business relationship.</li>
<li>Conduct periodic interactions with distributors to gather feedback and understand their needs.</li>
</ul>
<p>Business Growth:</p><br>
<ul>
<li>Identify opportunities for upselling and cross-selling within distributor accounts to drive growth.</li>
<li>Research market trends and customer preferences to identify potential sales opportunities.</li>
</ul>
<p>Problem Solving & Support:</p><br>
<ul>
<li>Address distributor concerns and resolve issues promptly to maintain positive relationships.</li>
<li>Communicate distributor requirements and challenges to internal teams for resolution.</li>
<li>Monitor service delivery to ensure distributor satisfaction and timely fulfillment of commitments.</li>
</ul>
<p>Performance Monitoring & Reporting:</p><br>
<ul>
<li>Track sales activities and distributor engagement metrics.</li>
<li>Prepare and share performance summaries with the sales team or management.</li>
<li>Maintain accurate records of distributor interactions and sales activities in the CRM system.</li>
</ul>
<p>Internal Coordination & Collaboration:</p><br>
<ul>
<li>Work with cross-functional teams, including customer service, product, and marketing, to meet distributor needs.</li>
<li>Share distributor feedback with internal stakeholders to support continuous improvement.</li>
<li>Assist in coordinating efforts to implement distributor-specific requirements or initiatives.</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Electrical Institute<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Sales Planning<br>Sales Presentations<br>Sales Research<br>Sales Technical Support<br>Sales Tools<br>Sales Trend Analysis<br>Solution Sales<br>Competitive Analysis<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
About the client:Hiring for a group of companies that spanned its verticals into multiple domains, including Contracting, Media & Communications, Real Estate, Equipment Rentals, Engineering, Travel and Tourism, etc.<br>Role Overview - Vendor Registration & Tendering Specialist (Saudi Arabia) A specialized role focused on vendor registrations, tender submissions, Document control and compliance for recruitment, manpower supply, heavy equipment rental, and material supply services.<br>Role Summary: He will be responsible for managing all vendor registrations, prequalification submissions, and tendering activities for ITL Contracting Company, specializing in overseas recruitment, supplementary manpower, heavy equipment rentals, and industrial/ material supply. The role ensures the company is fully registered, compliant, and eligible to participate in tenders with major Saudi clients across Oil & Gas, EPC, Civil Construction, Facilities Management, Industrial Services, and Government entities.<br>Key Responsibilities1. Vendor Registration & Portal Management Complete and maintain vendor registrations with major Saudi clients such as Saudi Aramco, SABIC, Ma'aden, SWCC, SEC, NEOM, Royal Commission, PIF entities, EPC contractors, government procurement portals (Etimad) and private networks Suppl Hi, Achilles, SAP Ariba, etc. Upload and update company documents including CR, Chamber, Zakat, GOSI, Saudization certificates, financials, manpower capability lists, equipment lists, HSE/QA manuals, and project references. Track renewal dates, compliance requirements, and portal updates. Maintain a master database of vendor codes, portal credentials, and registration statuses.<br>2. Tendering & Bidding Review tender invitations and RFQs related to:Overseas recruitment services Supplementary manpower supply (hourly/monthly) Heavy equipment rental with operators Material supply (industrial, oilfield, construction, tools, consumables) Prepare technical bid documents including:Company profile Recruitment capability Manpower availability lists Equipment fleet details Material supply capability HSE/QA certifications Past performance and project references Coordinate with finance to prepare commercial bids, pricing sheets, BOQs, manpower rates, equipment rental rates, and supply quotations. Upload tender submissions on portals such as Aramco SAP Ariba, Etimad, NEOM, RC, Ma'aden, EPC contractor portals, etc. Maintain a tender tracker for submitted, ongoing, and awarded bids.3. Compliance & Documentation Ensure all company documents meet Saudi regulatory and client-specific compliance standards. Coordinate with Business Development, HR, Recruitment, Operations, and Finance to collect updated certificates and supporting documents. Verify the accuracy of manpower lists, equipment lists, and material supply capability documents before submission.4. Client Coordination Communicate with procurement, vendor management, and tendering departments of major clients. Respond to clarifications, additional document requests, and compliance queries. Follow up on vendor approvals, tender evaluations, and prequalification results.5. Internal Coordination & Reporting Work closely with the Business Development team, Recruitment team, Manpower Operations team, Heavy Equipment, and Material Supply teams to ensure accurate tender submissions. Provide weekly reports on vendor registration status, tender progress, and upcoming deadlines to the reporting manager. Maintain organized digital records for audit and compliance purposes.<br>Required Experience Minimum 3–5 years of experience in Saudi Arabia in vendor registration and tendering roles. Strong knowledge of Saudi procurement systems and government portals (Etimad, Ariba, NEOM, RC, Ma'aden, SEC, SWCC, EPC contractors). Experience in overseas recruitment, manpower supply, heavy equipment rental, or material supply is mandatory. Proven experience preparing technical and commercial bids for service-based tenders.<br>Key Skills Vendor registration expertise across major Saudi clients. Strong tendering and bidding experience for service contracts. Excellent documentation and compliance management. Strong communication and follow-up skills. Ability to manage multiple registrations and tenders simultaneously. High attention to detail and accuracy. Proficiency in MS Office, Ariba, Etimad, and other procurement portals.<br>Preferred Qualifications Bachelor's degree in Business Administration, Supply Chain, Engineering, or a related field. Experience in recruitment operations or manpower supply is a strong advantage. Excellent English communication and written skills; Arabic will be an advantage.<br>Ideal Candidate Profile Has completed vendor registrations for major Saudi clients. Has hands-on experience preparing bids for manpower, equipment rental, and material supply tenders. Organized, proactive, and able to work under tight deadlines. Strong coordination skills with internal and external stakeholders.<br>Other Details: Experience: 3-5 years Location: Relocation | Candidates currently in Saudi Arabia with a transferable Iqama are preferred, OR candidates in their home countries who have previous Saudi experience.<br> Apply at rimsha@hrways.co (not com)<br>About HR Ways: HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest Saa S Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong><em>Group overview:</em></strong></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><span><strong>alfanar</strong></span><strong> is involved in:</strong></span></p><br>
<ul>
<li><span>Electrical, Electromechanical and Civil Engineering Construction</span></li>
<li><span>Manufacturing and Marketing Electrical Construction Products</span></li>
<li><span>Allied Engineering Services</span></li>
</ul>
<p><span><strong>Our Main Divisions:</strong></span></p><br>
<ul>
<li><span>alfanar electric</span></li>
<li><span>alfanar Construction</span></li>
<li><span>alfanar Building Systems</span></li>
</ul>
<p><span><strong><u>alfanar electric</u></strong></span></p><br>
<p><span>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</span></p><br>
<p><span><strong>alfanar electric operates industries in:</strong></span></p><br>
<ul>
<li><span>Riyadh and Jubail, Saudi Arabia</span></li>
<li><span>Dubai, UAE</span></li>
<li><span>London, UK</span></li>
</ul>
<p><span>alfanar has a development and engineering center in Chennai, India.</span></p><br>
<p><span><strong>Industrial Complex, Riyadh</strong></span></p><br>
<p><span>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</span></p><br>
<p><span>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</span></p><br>
<p><span>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</span></p><br>Job Purpose <br><p>To supervise the daily operation of CCTV monitoring activities and ensure proper functioning of surveillance and fire safety monitoring systems in order to maintain security, safety, and effective incident response.</p><br><br><br>Key Accountability Areas <br><p>CCTV System Monitoring and Operation</p><br>
<ul>
<li>Supervise daily CCTV monitoring activities to ensure continuous surveillance of assigned areas</li>
<li>Ensure cameras, recording systems, and monitoring equipment are functioning properly</li>
<li>Monitor system alerts and investigate unusual activities in accordance with security procedures</li>
<li>Coordinate with technical teams to resolve system faults or repeated technical issues</li>
</ul>
<p>Control Room Operations</p><br>
<ul>
<li>Ensure smooth operation of the Control Room and proper execution of monitoring procedures</li>
<li>Oversee shift handovers and verify that incidents and observations are properly communicated</li>
<li>Maintain accurate logs of incidents, alarms, and system activities</li>
<li>Ensure control room procedures and security protocols are consistently followed</li>
</ul>
<p>Team Supervision and Coordination</p><br>
<ul>
<li>Supervise CCTV operators during shifts and ensure proper coverage of monitoring activities</li>
<li>Assign duties and support staff to maintain effective control room operations</li>
<li>Prepare and manage shift schedules to ensure continuous control room coverage</li>
<li>Provide guidance and feedback to team members to maintain professional performance</li>
<li>Ensure team members follow established monitoring and reporting procedures</li>
<li>Support recruitment activities by participating in interviews and providing input on candidate selection</li>
</ul>
<p>Fire and Life Safety Monitoring</p><br>
<ul>
<li>Monitor fire alarm and life safety system alerts from the control room</li>
<li>Follow approved procedures when alarms or emergency alerts are activated</li>
<li>Coordinate with on-site response teams and emergency services when required</li>
<li>Ensure all fire and emergency events are properly recorded and reported</li>
</ul>
<p>System Maintenance Coordination</p><br>
<ul>
<li>Report equipment faults and coordinate with technical teams for repairs or maintenance</li>
<li>Ensure routine testing and system checks are conducted as scheduled</li>
<li>Monitor storage capacity and system performance to ensure reliable operation</li>
<li>Support periodic testing of surveillance and safety systems</li>
</ul>
<p>Security Compliance and Reporting</p><br>
<ul>
<li>Ensure surveillance activities comply with security policies and procedures</li>
<li>Prepare incident reports and provide updates when required</li>
<li>Maintain confidentiality of surveillance information and security data</li>
<li>Support security audits and operational reviews when requested</li>
</ul><br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Training subordinates and forming a team to get the work effectively.</li>
<li>Provide leadership, coaching, and direction to subordinates in all aspects of their work.</li>
<li>Delegate sub-ordinates in each respective assignment.</li>
<li>Ensures fair distribution of tasks to maintain morale and motivation of subordinates.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Resolve any related problems that arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seeking automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply with related policy and procedures and work instructions.</li>
</ul>
<p>Safety:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul><br><br>Academic Qualification <br>Bachelor Degree in Safety Engineering or Any relevant field<br><br><br>Work Experience <br>4 to 6 Years<br><br><br>Technical / Functional Competencies <br>Security<br>Security Administration<br>Security Analysis<br>Security Architecture<br>Security Best Practices<br>Security Compliance<br>Security Controls<br>Security Management Knowledge<br>Security Monitoring<br>Security Systems Maintenance<br>Security Standards and Procedures<br>Security Training<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>Global Account Director</b></p><br><p><b>JLL Work Dynamics | Portfolio Services — Riyadh, Kingdom of Saudi Arabia</b></p><br><p><b>Location</b></p><br><p>Riyadh, Kingdom of Saudi Arabia</p><br><p><b>Function</b></p><br><p>Portfolio Services</p><br><p><b>Reports to</b></p><br><p>Country CEO KSA and Head of EMEA Portfolio Services</p><br><p><b>Direct reports</b></p><br><p>Multi-disciplinary account team spanning Portfolio Strategy, Lease Administration, Technical Due Diligence and Test Fits, Valuations, and Technology. Oversight of Transaction Management and engagement with Markets teams worldwide for transactions and sales and acquisitions.</p><br><p><b>Contract type</b></p><br><p>Full-time, permanent</p><br><b>Role Purpose</b><br><p>The Global Account Director leads one of JLL's most strategically significant government sector mandates in the Kingdom of Saudi Arabia: the Ministry of Foreign Affairs ("MoFA") account. Based in Riyadh, this role is the client's day-to-day trusted advisor and the single point of accountability for the real estate portfolio, owning delivery from strategy and lifecycle planning through to transactions and portfolio data management.</p><br><p>The Global Account Director monitors the portfolio's end-to-end lifecycle, coordinates delivery across regional transaction leads and local subject matter experts, and is the first line of escalation for all account activity — ensuring the client's real estate needs are met with consistent, well-governed, and proactively managed service.</p><br><b>Key Responsibilities</b><br><p><b>Client Relationship & Stakeholder Management</b></p><br><ul><li>Act as the primary point of contact with local business units and client stakeholders for all account activity, and as first line to manage escalations.</li><li>Communicate information on all action items to stakeholders and provide initial advice.</li><li>Lead a governance framework of executive sessions and structured reviews, with documented ways of working endorsed by the client.</li><li>Embed within client operations with genuine cultural understanding of KSA government sector practices.</li></ul><p><b>Portfolio Strategy & Lifecycle Management</b></p><br><ul><li>Take responsibility for the owned and leased real estate worldwide.</li><li>Manage the end-to-end lifecycle solution across portfolio management, meeting business and real estate needs by laying out strategy, process, and tools.</li><li>Actively monitor the end-to-end lifecycle of the portfolio.</li><li>Identify and proactively advise on the strategic direction of MoFA's real estate portfolio, delivering measurable value through opportunity identification.</li><li>Ensure alignment between business requirements and transaction/project delivery.</li></ul><p><b>Delivery Oversight & Cross-Service Coordination</b></p><br><ul><li>Provide delivery oversight and interlocks across transaction management, connection to JLL markets, and portfolio data management.</li><li>Coordinate delivery of MoFA's real estate needs in partnership with regional transaction leads and local subject matter experts.</li><li>Ensure integrated reporting across all activities, working with the performance management function, including reporting, monitoring, and tracking of active projects.</li><li>Foster JLL culture, connecting internal capabilities across Portfolio Services, Work Dynamics, and wider JLL service lines to deliver integrated client solutions.</li></ul><p><b>Financial & Commercial Oversight</b></p><br><ul><li>Support account financial performance in partnership with regional and functional leads, including visibility of budget, cost, and scope against contractual terms.</li><li>Own completion of the Bills of Quantities by February 2029, adopting a "right first time" approach so all deliverables meet minimum acceptance criteria and allow for prompt invoicing.</li><li>Support opportunities for scope expansion and cross-service delivery as the client's needs evolve, notably the Regional Hub FM opportunity in EMEA.</li><li>Flag commercial, contractual, or reputational risk across the account to Global Oversight leads for timely resolution.</li></ul><p><b>Team Leadership</b></p><br><ul><li>Direct a multi-disciplinary account team in a manner consistent with MoFA's goals and objectives.</li><li>Build and develop a high-performing team with a strong focus on cultural competency and retention.</li><li>Set clear delivery standards and performance expectations across the team.</li></ul><b>Candidate Profile</b><br><p><b>Experience & Qualifications</b></p><br><ul><li>Bachelor's degree as a minimum; an advanced degree or professional qualification (MRICS, MBA, or equivalent) is preferred.</li><li>10–15 years of experience in commercial real estate, with a strong background in portfolio strategy and management.</li><li>Proven track record managing complex, multi-service real estate accounts at senior or director level, including end-to-end lifecycle ownership.</li><li>Strong working knowledge of the real estate end-to-end lifecycle, including transactions and portfolio data management.</li><li>Experience working within JLL or another matrix management structure; familiarity with government or public sector clients, preferably in the GCC or KSA, is an advantage.</li><li>Excellent communication, stakeholder management, and executive-level presentation skills.</li><li>Fluency in English; Arabic language skills are a significant advantage.</li></ul><p><b>Preferred</b></p><br><ul><li>Direct experience working in the Kingdom of Saudi Arabia with an understanding of KSA government procurement and governance processes.</li><li>Track record of growing client accounts through cross-sell, scope expansion, and strategic advisory elevation.</li><li>Familiarity with Saudi Vision 2030 and its implications for government real estate strategy.</li><li>Experience leading multi-cultural, multi-disciplinary teams across international markets.</li></ul><b>What Success Looks Like</b><br><ul><li>The client regards the account team as a trusted, embedded partner, evidenced by strong satisfaction and continuity of the relationship.</li><li>Managing the Account P&L to meeting / exceed financial performance through delivery of the contract terms and adjacent services, notably sales and acquisitions arising from portfolio strategy. </li><li>The portfolio's lifecycle is proactively managed and visible well ahead of need, with no surprises on active projects.</li><li>Delivery across all services is well-coordinated and consistently reported.</li><li>The account team is stable, engaged, and recognised internally as a benchmark for integrated account delivery.</li></ul><p><b>Location: </b></p><br>On-site –Riyadh, SAU<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views.</p>
<p>The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies.</p>
<p>For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.</p>
<h4>About the role</h4>
<p>We are seeking an experienced and strategic Director of Engineering to lead our engineering organization through its next phase of growth. Reporting to the Director of Operations, you will be responsible for leading engineering teams, driving technical excellence, and ensuring the successful delivery of high-quality, scalable products that support the company's strategic objectives.</p>
<p>You will collaborate closely with Product, Operations, Design, and other cross-functional leaders to align engineering initiatives with business priorities, improve development processes, and foster a culture of innovation, accountability, and continuous improvement. This role requires a balance of technical expertise, operational excellence, and people leadership to ensure engineering resources, systems, and teams are positioned for long-term success.</p>
<h4>What you will do</h4>
<li>Lead, mentor, and develop engineering managers and engineering teams, fostering a high-performance culture.</li>
<li>Develop and execute the engineering strategy in alignment with the company's goals and operational priorities.</li>
<li>Oversee the planning, execution, and delivery of engineering projects, ensuring they are completed on time, within scope, and within budget.</li>
<li>Partner with Product, Operations, Design, and other business leaders to deliver scalable, high-quality solutions.</li>
<li>Establish and promote engineering best practices, development standards, and continuous improvement initiatives.</li>
<li>Drive architectural decisions, technology investments, and engineering processes that improve performance, reliability, and scalability.</li>
<li>Build, recruit, and retain high-performing engineering talent while supporting career development and succession planning.</li>
<li>Monitor engineering performance through key metrics, resource planning, budgeting, and capacity management.</li>
<li>Ensure the security, reliability, and operational excellence of engineering systems and infrastructure.</li>
<li>Identify opportunities to improve efficiency, reduce technical debt, and optimize engineering operations.</li>
<li>Communicate engineering priorities, progress, and risks effectively to executive leadership and key stakeholders.</li>
<li>Stay current with emerging technologies and industry trends to support innovation and continuous improvement.</li>
<h4>What you will bring</h4>
<li>Bachelor's degree in Engineering, or a related field; a master's degree is preferred.</li>
<li>10+ years of progressive software engineering experience, including at least 5 years in engineering leadership roles.</li>
<li>Proven experience leading multiple engineering teams and developing engineering managers.</li>
<li>Strong technical background in software architecture, distributed systems, cloud technologies, and modern development practices.</li>
<li>Demonstrated ability to align engineering execution with business and operational objectives.</li>
<li>Experience managing engineering budgets, staffing, resource planning, and organizational growth.</li>
<li>Strong understanding of Agile methodologies, DevOps, CI/CD, software quality, and operational excellence.</li>
<li>Excellent leadership, communication, and stakeholder management skills.</li>
<li>Strong analytical, strategic thinking, and problem-solving abilities.</li>
<li>A collaborative leadership style with a passion for mentoring teams and building an inclusive, high-performing engineering organization.</li>
<h4>What we offer</h4>
<li>Competitive salary in a tax-free environment.</li>
<li>Housing and transportation.</li>
<li>30 days of vacation plus public holidays.</li>
<li>Complimentary meals and uniform cleaning.</li>
<li>Medical and life insurance.</li>
<li>Employee Assistance Program and worldwide complimentary room nights.</li>
<li>Opportunities for growth and development.</li>
<h4>Schedule & hours</h4>
<p>Full-time role.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Soon to be one of the region’s foremost luxury beachside destinations, The Red Sea will comprise of the idyllic natural islands and lagoons across 200 kms of coastline along the western coast of the Kingdom of Saudi Arabia, between the cities of Umluj and Al Wajh. The new Four Seasons Resort will be located on Shura Island, the hub of the development and home to a yacht marina, leisure and lifestyle facilities, retail offerings, 18-hole golf course and more.</p>
<p>The Red Sea destination is being built with sustainable practices and tourism at its core, with the masterplan being informed by an impressive marine spatial planning simulation to model the environmental impact of development and operations to minimize over-tourism while providing guests with an exceptional travel and lifestyle experience. The destination will also rely on renewable energy and will only develop a small portion of the islands with expansive dedicated conservation zones.</p>
<p>The new Four Seasons Resort will offer approximately 149 rooms and suites, all with uninterrupted views over white sand beaches and crystal-clear waters. The property will also feature six restaurant and lounge outlets, meeting and events spaces, a marine discovery centre, Kids for All Seasons space and much more. Whether looking for rest and relaxation or sport and water activities, there will be something for everyone, including a full-service spa with a hammam, tennis courts, three outdoor pools with cabanas, and two separate beaches for families and adults perfect for soaking in the sun or diving down to explore the coral reefs.</p>
<h4>About the role:</h4>
<p>As a Kids For All Seasons Supervisor at Four Seasons Resort Red Sea, you play a key role in ensuring the success of the resort’s children's program by overseeing daily operations and engaging young guests in fun, safe, and enriching experiences. You lead by example, creating a nurturing, professional, and joyful environment for children while supporting and guiding the KFAS team.</p>
<p>Your passion for child engagement, creativity, and hospitality excellence ensures that the resort delivers memorable moments for our youngest guests and peace of mind for their families.</p>
<h4>Key responsibilities:</h4>
<p><strong>Daily operations & guest experience:</strong></p>
<ul>
<li>Supervise the day-to-day activities of the Kids For All Seasons facility and ensure smooth operations during assigned shifts.</li>
<li>Lead engaging, age-appropriate activities such as arts & crafts, storytelling, nature walks, sports, and themed events.</li>
<li>Welcome children and parents warmly, ensuring they feel safe, informed, and valued.</li>
<li>Observe children during play and activities to ensure a safe and inclusive environment for all.</li>
</ul>
<p><strong>Team collaboration & support:</strong></p>
<ul>
<li>Guide, support, and mentor KFAS Attendants in delivering fun, structured, and high-quality programming.</li>
<li>Assist in training new team members on safety protocols, Four Seasons service standards, and child engagement practices.</li>
<li>Promote a positive and collaborative team culture by leading through example.</li>
</ul>
<p><strong>Health, safety & cleanliness:</strong></p>
<ul>
<li>Ensure the KFAS facility and materials are kept clean, organized, and fully stocked.</li>
<li>Enforce health, safety, and hygiene protocols at all times.</li>
<li>Monitor and report any concerns, incidents, or equipment issues promptly and professionally.</li>
</ul>
<p><strong>Service & communication:</strong></p>
<ul>
<li>Provide exceptional guest service to both children and parents.</li>
<li>Communicate guest feedback and programming ideas to management for continuous improvement.</li>
<li>Maintain daily records of child participation and activity schedules.</li>
</ul>
<h4>Qualifications & skills:</h4>
<ul>
<li>Previous experience working with children in a hospitality, childcare, or educational setting (minimum 1–2 years).</li>
<li>Experience in a supervisory or team lead role is preferred.</li>
<li>Creative, energetic, and passionate about working with children of various age groups.</li>
<li>Strong communication, organizational, and interpersonal skills.</li>
<li>Fluent in English; knowledge of Arabic and/or other languages is a plus.</li>
<li>First Aid and CPR certification required (or willingness to obtain).</li>
<li>Ability to work flexible schedules, including weekends and holidays.</li>
</ul>
<h4>What to expect:</h4>
<ul>
<li>Competitive net salary in a tax-free environment</li>
<li>Travel allowance if applicable</li>
<li>30 days’ vacation</li>
<li>10 days public holidays per year</li>
<li>Paid home leave tickets</li>
<li>Complimentary employee meals</li>
<li>Medical insurance</li>
<li>Life insurance</li>
<li>Employee assistance program</li>
<li>Worldwide complimentary room nights with Four Seasons</li>
<li>Laundry/dry cleaning provided for work attire</li>
<li>Growth & development opportunities</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Our Habitas AlUla is a luxury eco-resort located in the heart of AlUla, Saudi Arabia, surrounded by stunning sandstone canyons and breathtaking desert landscapes. The resort offers a unique blend of sustainable hospitality, wellness, culture, and adventure, providing guests with immersive experiences that connect them with nature, local heritage, and meaningful human connections.</p><br><p>As part of the global Our Habitas brand, the property is dedicated to creating exceptional guest experiences through personalized service, community engagement, and a strong commitment to environmental sustainability. The resort features luxury villas, wellness programs, cultural activities, and world-class dining, making it one of the most distinctive hospitality destinations in the region.</p><br><br>Job Description<br><br><p><strong>Department:</strong> Sales<br><strong>Reporting to:</strong> General Manager</p><br><p>Job Summary</p><br><p>The Director of Sales is responsible for developing and executing the annual and quarterly sales strategy for Our Habitas AlUla. The role drives revenue growth through proactive sales efforts across all market segments, including Corporate, Leisure, MICE, Entertainment, Wholesale, Travel Trade, Luxury Travel Advisors, Government, and Group business.</p><br><p>The Director of Sales leads the Sales Department, develops strategic client relationships, identifies new business opportunities, and ensures the achievement of revenue goals while maintaining the luxury positioning and values of Our Habitas.</p><br><p>Major Responsibilities</p><br><p>Sales Strategy</p><br><ul><li><p>Develop and execute the annual and quarterly Sales Business Plan.</p><br></li><li><p>Identify new business opportunities and target markets to maximize revenue.</p><br></li><li><p>Develop strategies to increase market share and achieve annual sales objectives.</p><br></li><li><p>Analyze market trends, competitor activities, and customer needs.</p><br></li></ul><p>Sales Leadership</p><br><ul><li><p>Recruit, develop, coach, and manage the Sales team.</p><br></li><li><p>Set individual sales targets and monitor performance.</p><br></li><li><p>Conduct regular coaching sessions and monthly one-on-one meetings.</p><br></li><li><p>Create a high-performance sales culture focused on accountability and results.</p><br></li></ul><p>Business Development</p><br><ul><li><p>Generate new business through proactive sales activities.</p><br></li><li><p>Maintain strong relationships with:</p><br><ul><li><p>Corporate accounts</p><br></li><li><p>Government entities</p><br></li><li><p>Royal Commission for AlUla (RCU)</p><br></li><li><p>Destination Management Companies (DMCs)</p><br></li><li><p>Travel Agencies</p><br></li><li><p>Tour Operators</p><br></li><li><p>Luxury Travel Advisors</p><br></li><li><p>Entertainment and Event organizers</p><br></li></ul></li><li><p>Conduct regular sales calls, client visits, and networking activities.</p><br></li><li><p>Represent Our Habitas AlUla at trade shows, exhibitions, and sales missions.</p><br></li></ul><p>Account Management</p><br><ul><li><p>Develop strategic account plans for key clients.</p><br></li><li><p>Negotiate corporate agreements and preferred partnerships.</p><br></li><li><p>Maintain long-term relationships to increase repeat business.</p><br></li><li><p>Ensure excellent service before, during, and after each booking.</p><br></li></ul><p>Sales Performance</p><br><ul><li><p>Manage and monitor the sales pipeline.</p><br></li><li><p>Review account production and conversion performance.</p><br></li><li><p>Track sales activities, opportunities, and revenue forecasts.</p><br></li><li><p>Ensure CRM is maintained accurately and consistently.</p><br></li></ul><p>Cross-Department Collaboration</p><br><ul><li><p>Work closely with:</p><br><ul><li><p>Revenue Management</p><br></li><li><p>Reservations</p><br></li><li><p>Front Office</p><br></li><li><p>Food & Beverage</p><br></li><li><p>Events</p><br></li><li><p>Finance</p><br></li></ul></li><li><p>Ensure smooth communication between Sales and Operations for all confirmed business.</p><br></li></ul><p>Brand Representation</p><br><ul><li><p>Represent the Our Habitas brand professionally at all times.</p><br></li><li><p>Maintain strong relationships with industry partners and key stakeholders.</p><br></li><li><p>Promote the Habitas culture, experiences, and brand values.</p><br></li></ul><p>Expectations</p><br><p>The Director of Sales is expected to:</p><br><ul><li><p>Develop and implement an annual Sales Business Plan.</p><br></li><li><p>Achieve annual and quarterly revenue goals.</p><br></li><li><p>Increase corporate, leisure, group, and entertainment business.</p><br></li><li><p>Grow the active account portfolio.</p><br></li><li><p>Generate new business opportunities and maintain existing client relationships.</p><br></li><li><p>Conduct regular sales calls, site inspections, and client meetings.</p><br></li><li><p>Maintain accurate sales forecasts and CRM records.</p><br></li><li><p>Hold monthly departmental meetings.</p><br></li><li><p>Conduct monthly one-on-one performance reviews with direct reports.</p><br></li><li><p>Develop an annual sales training and development plan.</p><br></li><li><p>Ensure compliance with company policies and brand standards.</p><br></li></ul><p>Key Performance Indicators (KPIs)</p><br><ul><li><p>Total Rooms Revenue</p><br></li><li><p>Corporate Revenue</p><br></li><li><p>Group Revenue</p><br></li><li><p>Leisure Revenue</p><br></li><li><p>MICE Revenue</p><br></li><li><p>Entertainment Revenue</p><br></li><li><p>New Business Acquisition</p><br></li><li><p>Account Retention</p><br></li><li><p>Sales Conversion Rate</p><br></li><li><p>Sales Pipeline Value</p><br></li><li><p>Client Meetings & Sales Calls</p><br></li><li><p>Site Inspections Conducted</p><br></li><li><p>Revenue Forecast Accuracy</p><br></li><li><p>CRM Compliance</p><br></li><li><p>Customer Satisfaction</p><br></li><li><p>Employee Performance & Development</p><br></li></ul><p>Supervisory Responsibilities</p><br><p>The Director of Sales is responsible for the leadership, development, and performance management of the Sales Department, including:</p><br><ul><li><p>Sales Managers</p><br></li><li><p>Sales Executives</p><br></li><li><p>Sales Coordinators</p><br></li></ul><p>This role oversees recruitment, coaching, performance evaluations, succession planning, and employee engagement while ensuring all team members consistently achieve sales targets and uphold the luxury service standards of Our Habitas AlUla.</p><br><br>Qualifications<br><br><ul><li>A passionate sales leader who thrives on building relationships, negotiating, and closing business in the luxury hospitality market.</li><li>A commercially driven professional with an established network across <strong>Corporate, Luxury Travel, MICE, Entertainment, Government, Destination Management Companies (DMCs), and Travel Trade</strong>.</li><li>A proactive salesperson who enjoys being in the market, meeting clients, conducting site inspections, and generating new business opportunities.</li><li>A results-oriented leader who takes ownership of revenue performance, sales strategy, and achieving commercial objectives.</li><li>Strong business acumen with the ability to analyze market trends, identify opportunities, and maximize profitability.</li><li>An inspiring leader who develops high-performing sales teams through coaching, accountability, and continuous development.</li><li>A relationship builder who can represent the Our Habitas brand and create long-term partnerships with key clients and stakeholders.</li></ul><p>Requirements</p><br><ul><li>Minimum <strong>5 years' experience</strong> in a senior Sales leadership role within the luxury hospitality industry.</li><li>Proven track record of exceeding revenue targets and driving business growth across multiple market segments.</li><li>Strong experience in <strong>Corporate, Leisure, MICE, Entertainment, Group, Government, and Luxury Travel</strong> sales.</li><li>Demonstrated ability to develop strategic account plans and negotiate high-value commercial agreements.</li><li>Experience working with luxury travel advisors, DMCs, wholesalers, and international travel partners.</li><li>Good understanding of revenue management principles, sales forecasting, and commercial performance.</li><li>Experience using CRM systems and managing a structured sales pipeline.</li><li>Excellent communication, negotiation, networking, and presentation skills.</li><li>Fluency in <strong>English</strong> is required; <strong>Arabic</strong> is highly desirable, with additional languages considered an advantage.</li><li>Strong understanding of the <strong>Saudi Arabian luxury hospitality market</strong>, with knowledge of <strong>AlUla</strong> and its tourism ecosystem considered a significant advantage.</li><li>Willingness to travel for sales missions, trade shows, networking events, and client meetings.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
8+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences.</span></span></span></li>
</ul> <br>
<p><span><span><strong><span><span><span>Job Summary:</span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span>As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs. </span></span></p><br><br>
<p><span><span>You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.</span></span></p><br><br>
<br>
<p><span><span><strong><span><span><span>Key Responsibilities: </span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).</span></span></span></span></span></li>
<li><span><span><span><span><span>Assist guests with check-in and check-out processes, providing information about hotel services and amenities.</span></span></span></span></span></li>
<li><span><span><span><span><span>Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.</span></span></span></span></span></li>
<li><span><span><span><span><span>Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.</span></span></span></span></span></li>
<li><span><span><span><span><span>Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc</span></span></span></span></span></li>
<li><span><span><span><span><span>Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.</span></span></span></span></span></li>
<li><span><span><span><span><span>Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Uphold the hotel’s standards of service excellence and contribute to a positive team environment.</span></span></span></span></span></li>
</ul>
<br>
<p><span><span><strong><span><span><span>Desired Personality Traits:</span></span></span></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.</span></span></span></span></span></li>
<li><span><span><span><span><span>Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.</span></span></span></span></span></li>
<li><span><span><span><span><span>Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.</span></span></span></span></span></li>
<li><span><span><span><span><span>Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.</span></span></span></span></span></li>
<li><span><span><span><span><span>Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.</span></span></span></span></span></li>
<li><span><span><span><span><span>Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.</span></span></span></span></span></li>
<li><span><span><span><span><span>Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.</span></span></span></span></span></li>
<li><span><span><span><span><span>Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.</span></span></span></span></span></li>
<li><span><span><span><span><span>Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.</span></span></span></span></span></li>
</ul>
<br>
<p><strong><span><span><span>What we are Looking For: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span><span><span><span><span>Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory</span></span></span></span></span></li>
<li><span><span><span><span><span>Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.</span></span></span></span></span></li>
<li><span><span><span><span><span>Knowledge of hospitality software (OPMS) and systems is an advantage.</span></span></span></span></span></li>
<li><span><span><span><span><span>Strong understanding of the luxury hospitality market in Saudi Arabia.</span></span></span></span></span></li>
<li><span><span><span><span><span>Chinese speaker</span></span></span></span></span></li>
</ul>
<br>
<br>
<p><strong><span><span><span>Why Join Us: </span></span></span></strong></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b> </p><br>
<p><b>City<b><b><b>Customer Servic</b></b></b></b> </p><br>
<p><span><b><em>Group overview:</em></b></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><b>alfanar</b></span><b> is involved in:</b></p><br>
<ul>
<li>Electrical, Electromechanical and Civil Engineering Construction</li>
<li>Manufacturing and Marketing Electrical Construction Products</li>
<li>Allied Engineering Services</li>
</ul>
<p><b>Our Main Divisions:</b></p><br>
<ul>
<li>alfanar electric</li>
<li>alfanar Construction</li>
<li>alfanar Building Systems</li>
</ul>
<p><b><u>alfanar electric</u></b></p><br>
<p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br>
<p><b>alfanar electric operates industries in:</b></p><br>
<ul>
<li>Riyadh and Jubail, Saudi Arabia</li>
<li>Dubai, UAE</li>
<li>London, UK</li>
</ul>
<p>alfanar has a development and engineering center in Chennai, India.</p><br>
<p><b>Industrial Complex, Riyadh</b></p><br>
<p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br>
<p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br>
<p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br>
Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br>
<br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br>
<ul>
<li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li>
</ul>
<p>Customer Interaction:</p><br>
<ul>
<li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li>
</ul>
<p>Quality Assurance:</p><br>
<ul>
<li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li>
</ul>
<p>Documentation:</p><br>
<ul>
<li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li>
</ul>
<p>Product Knowledge:</p><br>
<ul>
<li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Use tools and machinery within efficient cost and time.</li>
<li>Execute the operational activities as per delivery schedules and work instructions.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Assist to solve any related issues arise and escalate any complex operational problems.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Implement the quality standards for products, processes, or related activities.</li>
</ul>
<p>Business Process:</p><br>
<ul>
<li>Execute the tasks as per work routines and instructions.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy, procedures, and processes.</li>
</ul>
<br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Requisition ID:<b><b><b>28987</b></b></b></b> </p><br>
<p><b>City<b><b><b>Customer Servic</b></b></b></b> </p><br>
<p><span><b><em>Group overview:</em></b></span></p><br>
<p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.</span></p><br>
<p><span><b>alfanar</b></span><b> is involved in:</b></p><br>
<ul>
<li>Electrical, Electromechanical and Civil Engineering Construction</li>
<li>Manufacturing and Marketing Electrical Construction Products</li>
<li>Allied Engineering Services</li>
</ul>
<p><b>Our Main Divisions:</b></p><br>
<ul>
<li>alfanar electric</li>
<li>alfanar Construction</li>
<li>alfanar Building Systems</li>
</ul>
<p><b><u>alfanar electric</u></b></p><br>
<p>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</p><br>
<p><b>alfanar electric operates industries in:</b></p><br>
<ul>
<li>Riyadh and Jubail, Saudi Arabia</li>
<li>Dubai, UAE</li>
<li>London, UK</li>
</ul>
<p>alfanar has a development and engineering center in Chennai, India.</p><br>
<p><b>Industrial Complex, Riyadh</b></p><br>
<p>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</p><br>
<p>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</p><br>
<p>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</p><br>
Job Purpose <br><p><span><span><span>Assist in resolving customer issues, provide timely technical support, and ensure quality service. Stay updated on product knowledge and maintain accurate records of customer interactions to help ensure customer satisfaction.</span></span></span></p><br>
<br><br>Key Accountability Areas <br><p>Issue Resolution:</p><br>
<ul>
<li>Assist in troubleshooting and resolving customer issues, ensuring that cases are handled in a timely and efficient manner.</li>
</ul>
<p>Customer Interaction:</p><br>
<ul>
<li>Engage with customers to understand their technical concerns and provide support or escalate issues as needed.</li>
</ul>
<p>Quality Assurance:</p><br>
<ul>
<li>Ensure the service provided meets company standards by following guidelines and processes, with a focus on improving service delivery.</li>
</ul>
<p>Documentation:</p><br>
<ul>
<li>Accurately record customer interactions, including troubleshooting steps, resolutions, and any feedback, to maintain clear and complete case histories.</li>
</ul>
<p>Product Knowledge:</p><br>
<ul>
<li>Stay informed on product updates and technical changes to provide effective support, while learning new tools and technologies to enhance service quality.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Communicate effectively with peers and supervisors and show openness to directions and feedback.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Use tools and machinery within efficient cost and time.</li>
<li>Execute the operational activities as per delivery schedules and work instructions.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Assist to solve any related issues arise and escalate any complex operational problems.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Implement the quality standards for products, processes, or related activities.</li>
</ul>
<p>Business Process:</p><br>
<ul>
<li>Execute the tasks as per work routines and instructions.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy, procedures, and processes.</li>
</ul>
<br><br>Academic Qualification <br>High School Degree in Any relevant field<br><br><br>Work Experience <br>2 to 4 Years<br><br><br>Technical / Functional Competencies <br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Service<br>Customer Service Orientation<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job HSE Analyst | Dammam KSA | Onsite | SAR Salary
<strong>Hiring HSE Analyst |Onsite in Dammam, KSA</strong>
<strong>About the Client:</strong>
Hiring for a group of companies that spanned its verticals into multiple domains, including Contracting, Media & Communications, Real Estate, Equipment Rentals, Engineering, Academics, Travel and Tourism, etc.
<p><strong>Job Responsibilities:</strong></p><br>
<ul><li>Collects, analyzes, and interprets data to improve workplace safety, environmental performance, and regulatory compliance. Conducting risk assessments, investigating incidents, preparing compliance reports, developing and delivering training, and collaborating with teams to implement safety initiatives and reduce hazards.</li></ul>
<ul><li>This role requires a strong understanding of HSE regulations and data analysis to provide insights that support management decisions and promote a safety-first culture. </li><li>EHS analyst provides support in planning, implementation and monitoring of environmental, health, and safety programs and policies to ensure compliance.</li><li>Track Environmental, Health and Safety metrics including Quarterly KPIs and PPE Acknowledgement submissions.</li><li>Conduct formal and systematic reviews of campus operations and activities to ensure compliance with regulations. </li><li>Responsible for the accuracy and auditing of all Safety related statistics.</li><li>Track safety, health and Environmental audit documents.</li><li>Work with affected departments to coordinate, implement and maintain employee / trainee injury prevention strategies and program(s)</li></ul>
<ul><li>Provide hazard analysis, program customization, training and EHS support to activities within the organization, creative services and scripted television production activities.</li><li>Support the maintenance of EHS database of accidents and incidents.</li><li>Support site in achieving EHS targets C objectives.</li><li>Track all the HSE related contracts' submissions.</li><li>Organize and track HSE Campaigns.</li><li>HSE Records and Files control and management</li></ul>
<strong>Requirements:</strong> <strong>HSE Analyst Qualifications: </strong>
<ul><li>Relevant degrees such as bachelor's degree in engineering, Industrial, Safety, Health, Environmental Science </li><li>Also, certificates in HSE Fields</li></ul>
<ul><li>Desired experience for HSE analysts includes: 3-5 years in similar field </li></ul> Skills for HSE Analyst:
<ul><li>Microsoft Office </li><li>Fluent in English Language (Speaking, Writing, Reading) </li><li>OSHA / NEBOSH </li><li>local safety regulations </li><li>EHS policies, standards and compliance </li><li>Environmental </li><li>Health </li><li>Fire Systems</li></ul>
<p><strong><br>Experience Required: 3 - 5 Years</strong></p><br>
<p><strong>Location: Dammam, KSA<br>Working Days: Sunday to Thursday</strong></p><br>
<p><strong>Working Timings: 7:00 AM - 3:00 PM</strong></p><br>
<p><strong>Work Mode: Onsite</strong></p><br>
<p><strong><strong>About HR Ways:</strong> </strong>HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M to stay updated, or visit www.hrways.co to know more.<br></p><br> <br>
<br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.<br>• Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the specialty restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the specialty restaurant.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily specialty restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Specialty Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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About the job Executive Secretary - VP
<strong>Hiring Executive Secretary |Onsite in Dammam, KSA</strong>
<strong>About the Client:</strong>
Hiring for a group of companies that spanned its verticals into multiple domains, including Contracting, Media & Communications, Real Estate, Equipment Rentals, Engineering, Academics, Travel and Tourism, etc.
<p><strong>Role Overview - Executive Secretary (Saudi Arabia)</strong></p><br>
<p>To manage the office of the VP in terms of secretarial needs and to ensure that the office affairs are managed to the best level possible. The goal is to contribute to the efficiency of the overall VP business by ensuring all assigned administrative duties are carried on; timely and efficient manner. </p><br>
<p><strong>Key Responsibilities </strong></p><br>
<ul><li><p>Maintain VP's agenda and assist in planning appointments, meetings, conferences, etc. </p><br></li><li><p>Receive and screen phone calls and redirect them when appropriate</p><br></li><li><p>Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.) </p><br></li><li><p> Make travel arrangements for the VP </p><br></li><li><p>Handle confidential documents, ensuring they remain secure </p><br></li><li><p>Prepare invoices and financial documents and assist in timekeeping</p><br></li><li><p>Monitor office supplies and ensure the most cost-effective orders </p><br></li><li><p>Maintain electronic and paper records ensuring information is organized and easily accessible </p><br></li><li><p>Prepare presentations or reports as assigned </p><br></li><li><p>Attend meetings and keep minutes </p><br></li><li><p>Miscellaneous tasks as directed by VP </p><br></li><li><p>Follow up on VP-signed reports and directing it to VP direct reports </p><br></li></ul>
<p><strong>Required Experience </strong></p><br>
<ul><li><p>Degree is essential, and this career is open to graduates from all degree disciplines, preferably a business major. </p><br></li><li><p>Diploma or a Certificate reflecting proficiency in MS Office and back-office software (e.g. ERP) <br>At least two years of proven experience as executive secretary, customer-facing experience or similar administrative role </p><br></li><li><p>Proficiency in MS Office and back-office software (e.g. ERP) </p><br></li><li><p>In-depth knowledge of office management and basic accounting procedures as well as technical vocabulary of relevant industry </p><br></li><li><p>Familiarity with basic research methods and reporting techniques </p><br></li><li><p>Excellent organizational and time-management skills </p><br></li><li><p>Outstanding communication and negotiation abilities </p><br></li><li><p>Integrity and confidentiality </p><br></li></ul>
<p><strong>Key Skills </strong></p><br>
<ul><li><p>Trustworthiness and ethics </p><br></li><li><p>Organizational Skills and time management </p><br></li><li><p>Teamwork </p><br></li><li><p>Communication / Information management</p><br></li></ul><p><strong>Experience Required: 2 Years</strong></p><br>
<p><strong>Location: Dammam, KSA<br>Working Days: Sunday to Thursday</strong></p><br>
<p><strong>Working Timings: 7:00 AM - 3:00 PM</strong></p><br>
<p><strong>Work Mode: Onsite</strong></p><br>
<p><strong><strong>About HR Ways:</strong> </strong>HR Ways is an award-winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide, ranging from the world's biggest SaaS Companies to the most competitive Startups. We have entities in Dubai, Canada, the US, the UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other parts of the world. Join our WhatsApp Channel https://whatsapp.com/channel/0029VamSiLr5fM5fMtAdCS2M to stay updated, or visit www.hrways.co to know more.<br></p><br> <br>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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1+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>The Logistics Manager is responsible for planning, coordinating, and overseeing all logistical aspects of a construction project to ensure smooth site operations. This role involves managing the delivery, storage, and distribution of materials and equipment, organizing site access and traffic flow, and ensuring compliance with health, safety, and environmental regulations. The manager works closely with project teams, suppliers, and contractors to optimize resource utilization, minimize delays, and maintain accurate documentation. Their primary goal is to keep the site efficient, safe, and well-organized throughout the project lifecycle.</p><p>Your role</p><p>Performance</p><ul><li>Effective delivery of site-wide logistics through the procurement of a site-wide Logistics management contractor.</li><li>Define and monitor that the scope of services is delivered satisfactorily through setting and monitoring of measurable goals and objectives around the following broad key enablers.</li><li>Orderly, safe and efficiently movement of labour, plant, and materials around site.</li><li>Creation of a secure, well maintained site with regular logistics meetings.</li><li>Efficient and orderly management of any worker s accommodation.</li><li>Development of processes, procedures and induction programmes.</li><li>Supply chain management, movement plans and lookahead forecasting.</li><li>Ensuring logistics activities are not a constraining factor on the program.</li><li>Creating of site-specific safety manual, with appropriate first aid cover and equipment present.</li><li>Develop, maintain and update the Site Emergency Plan.</li><li>Ensuring information is communicated effectively around the site.</li><li>Planning for effective signage in line with corporate branding.</li><li>Efficient management of any special public access roads access to show houses/sales pavilions etc.</li><li>Provision of an effective security management system that ensures all the above is achievable.</li></ul><p>Change Management</p><ul><li>Variations and adjustments to Logistics Contractors scope, review the requirements and assess the impacts.</li><li>Monitor construction change management process via the Engineer.</li></ul><p>Permitting</p><ul><li>The Logistics Contractor s acquisition of all necessary permits for smooth logistics operations.</li></ul><p>Cost</p><ul><li>Review completeness of established budgets and review cost plans.</li><li>Ensure that work is re-measured and work is signed off in accordance with the contract.</li></ul><p>Planning</p><ul><li>The monthly detailed graphical time slice showing plot and infrastructure activities and how logistics will support.</li><li>Review weekly plans, confirm the activities are accurate and coordinated across stakeholders.</li></ul><p>Risk</p><ul><li>Review detailed risk register developed by logistics contractor and team coordinated with all site stakeholders, complete with implement mitigation plan.</li></ul><p>Interface</p><ul><li>Provide coordination across all programme consultants and stakeholders related to logistics works.</li><li>Provide support to plots in terms of external access and influences that impact plot activities.</li></ul><p>Communication</p><ul><li>Through regular meetings, highlight issues, concerns and roll out weekly directions to stakeholder s team managers.</li><li>Seek resolution to any issues with the respective plot, infrastructure or logistics teams or escalate with the proposed mitigation plan.</li></ul><p>Reporting</p><ul><li>Weekly issues through detailed logistics dashboards.</li></ul><p>Assurance</p><ul><li>Submission of checklists of all logistics contractor self-audits (QA, Safety, Environmental, Welfare etc.) review and report on status.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor's degree in Engineering, Project Management or Real Estate Development Chartership preferred.</li><li>CSCS, SMSTS/SSSTS, Recognised safety programme (qualified and up to date), First Aid, Lifting Supervisor Certification, Traffic management, Institutional membership.</li></ul><p>Experience</p><ul><li>More than 15 years as a Sitewide Logistics expert in management of complex, matrixed team environments across multiple cultures.</li><li>Prior Abu Dhabi projects experience is mandatory (Hospitality, Mixed use, Residential projects).</li><li>Fluent in English (read, write and speak).</li></ul>
<p>Senior Site Interior Designer (Cultural Sector)
Location: Riyadh, Saudi Arabia
Company: Leading International Architectural Consultancy
Project: Prestigious Cultural Development (Museum/Theater)
Crucial Requirement: Transferable Iqama
Please note: Applicants must possess a valid, transferable Saudi Iqama. If you do not currently hold a transferable Iqama, please do not apply, as we cannot process your application at this time.
The Opportunity
Our client, a world-renowned international architectural consultancy, is currently delivering one of the most high-profile cultural projects in the Kingdom of Saudi Arabia. We are seeking a Senior Site Interior Designer to be based on-site in Riyadh.
This role is for a technical specialist who thrives in the field. You will be the bridge between the design intent of the studio and the physical reality of the construction site, ensuring that the intricate, high-quality finishes required for a major museum or theater project are executed to absolute perfection.
Key Responsibilities
* On-Site Design Authority: Act as the primary interior design representative on-site, interpreting complex drawings and ensuring the contractor adheres to the design intent.
* Quality Control & Compliance: Perform rigorous site inspections of interior finishes, joinery, and bespoke elements. Ensure all works meet the exacting international standards required for cultural assets.
* Technical Problem Solving: Rapidly resolve on-site clashes or technical challenges regarding materials, installations, or site conditions without compromising the aesthetic vision.
* Coordination: Manage the interface between the interior design team, the architect of record, structural engineers, and MEP consultants on-site.
* Documentation: Review and comment on shop drawings, material submittals, and mock-ups. Maintain accurate site records, RFI logs, and technical reports.
* Stakeholder Liaison: Provide regular progress updates to the Project Director and client representatives, ensuring transparency and quality assurance at every milestone.
What's on Offer
* Career-Defining Project: The opportunity to be a lead figure in the delivery of a landmark cultural asset in the heart of Riyadh.
* International Environment: Work within a global team of industry-leading architects and designers.
* Competitive Compensation: An attractive salary and benefits package commensurate with the seniority of this site-based position.
How to Apply
If you have the experience, the expertise, and the transferable Iqama to take on this prestigious role, we want to speak with you immediately.</p><p> * Iqama Status: Valid and transferable Saudi Iqama is mandatory.
* Experience: Minimum 10 years of professional experience in Interior Design.
* Site Specialization: A minimum of 5 years dedicated specifically to site-based interior design roles.
* Sector Expertise: Proven experience working on large-scale, prestigious cultural projects (Museums, Theaters, Opera Houses, or high-end civic galleries). You must understand the specific technical requirements of these complex environments.
* Technical Proficiency: Deep understanding of construction details, material specifications, and the ability to read and interpret complex architectural/interior drawings.
* Soft Skills: A firm, authoritative presence on-site with the ability to manage contractors and subcontractors professionally while maintaining the integrity of the design.
* Languages: Proficiency in English is essential; Arabic language skills would be considered a significant advantage.</p>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>The Director of Marketing, Digital & Communications is responsible for shaping and elevating the hotel's brand positioning, reputation, visibility, guest desirability and digital performance across all touchpoints.</p><br><p>As a key member of the leadership team, this role leads the development and execution of integrated marketing, communications, public relations, social media, content, partnerships, e-commerce and digital strategies, ensuring the hotel is positioned as one of the leading luxury hospitality destinations in Makkah. The role is responsible for driving both brand equity and measurable commercial performance across Rooms, Restaurants, Wellness and ancillary revenue streams.</p><br><p>Acting as both a brand guardian and cultural ambassador, the Director ensures that all communications, storytelling, partnerships and guest engagement initiatives reflect the elegance of the Sofitel brand while respecting the cultural and social significance of the destination. Working closely with Revenue Management, Sales, Operations and Regional Commercial teams, the Director ensures all marketing and digital initiatives contribute to revenue growth, guest engagement and the long-term success of the hotel.</p><br><p>Key responsibilities, among others:</p><br><p>Strategy, Positioning & Commercial Planning:</p><br><ul><li>Develop and execute the annual marketing, communications and digital marketing strategy aligned with brand objectives and commercial priorities.</li><li>Act as guardian of the hotel's Cultural Link and positioning framework, ensuring all campaigns, partnerships, storytelling and guest experiences remain aligned with the property's identity and brand narrative.</li><li>Contribute actively to strategic planning, budgeting and forecasting processes.</li><li>Define annual digital revenue targets for direct and indirect channels.</li><li>Build annual digital marketing plans and budgets covering all digital channels and performance levers.</li><li>Identify strategic partnerships, collaborations and cultural opportunities that strengthen visibility, guest engagement and brand desirability.</li><li>Work closely with Revenue Management and Sales teams to ensure alignment between commercial objectives and marketing initiatives.</li></ul><p>Marketing, Communications & Public Relations:</p><br><ul><li>Lead the hotel's integrated marketing, communications and PR strategy across all guest-facing channels.</li><li>Oversee media relations, brand campaigns, partnerships, storytelling and activations in line with the luxury positioning of the hotel.</li><li>Build and maintain strong relationships with media, tourism stakeholders, luxury partners, cultural institutions and key industry contacts.</li><li>Drive local, regional and international visibility through impactful storytelling and strategic communications.</li><li>Manage content direction including photography, videography, editorial storytelling and campaign production, ensuring consistency across all touchpoints.</li><li>Manage external agencies, creative partners, photographers, videographers and production suppliers.</li></ul><p>Digital Marketing & E-Commerce:</p><br><ul><li>Own the full e-commerce and digital strategy across direct and indirect channels, accountable for digital revenue across Rooms, F&B, Wellness and ancillary streams, and for the optimal mix between channels.</li><li>Drive direct performance through the hotel websites, booking engine and wider direct channel, optimising the guest journey and direct-booking growth.</li><li>Own the indirect channel strategy, managing visibility, content and commercial terms to grow market share and revenue contribution.</li><li>Own the paid media budget and channel mix across SEM, metasearch, display, social, and OTA optimising spend for return across both direct and indirect.</li><li>Oversee CRM initiatives, database growth, segmentation and guest lifecycle communications.</li><li>Hold digital campaigns and agencies accountable for measurable ROI, lead generation and conversion, keeping the property ahead of emerging platforms and consumer trends</li><li>Own digital measurement and attribution, analytics, tracking and dashboards, as the single source of truth for digital performance across all channels.</li><li>Stay abreast of emerging digital platforms, technologies and consumer trends to identify new opportunities for growth.</li></ul><p>Social Media & Content Strategy:</p><br><ul><li>Define and oversee the hotel's social media strategy to strengthen awareness, engagement and community growth.</li><li>Ensure all content reflects the luxury standards, visual identity and cultural relevance of the brand.</li><li>Identify emerging social trends, creators, influencers and partnership opportunities.</li><li>Lead content planning, creation and publishing across all social channels.</li><li>Monitor and optimise social media performance and audience engagement.</li></ul><p>Online Reputation & Guest Engagement:</p><br><ul><li>Manage the hotel's online reputation and guest sentiment across all review platforms.</li><li>Monitor guest feedback and identify opportunities to improve the guest experience.</li><li>Work closely with Operations and Guest Relations teams to address guest concerns and enhance satisfaction.</li><li>Leverage guest insights and reviews to support marketing and commercial strategies.</li></ul><p>Performance Analytics & Market Intelligence;</p><br><ul><li>Analyse campaign performance, website analytics, digital marketing data and market intelligence.</li><li>Monitor competitor activity, tourism trends and luxury consumer behaviour.</li><li>Track key performance indicators including website traffic, engagement, conversion, revenue contribution and ROI.</li><li>Prepare regular performance reports and strategic recommendations for the Executive Committee.</li><li>Utilise third-party intelligence tools and market insights to identify revenue opportunities and support decision-making</li></ul><p>Leadership & Talent Development:</p><br><ul><li>Serve as a member of the hotel's leadership team, contributing to the overall strategic direction and success of the property.</li><li>Lead, motivate and develop a high-performing Marketing, Digital & Communications team.</li><li>Create an environment that encourages innovation, collaboration, ownership and continuous improvement.</li><li>Identify and nurture talent through coaching, mentoring and succession planning.</li><li>Champion brand culture and inspire the team to deliver exceptional marketing, storytelling and guest engagement initiatives.</li><li>Ensure team objectives are aligned with the hotel's commercial priorities and long-term brand vision.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Communications, Hospitality Management, Business or a related field.</li><li>Minimum 8–10 years' experience in luxury hospitality marketing, communications, digital marketing or e-commerce leadership roles.</li><li>Proven experience leading integrated marketing, communications and digital strategies within a luxury hospitality or lifestyle environment.</li><li>Strong understanding of luxury brand positioning, storytelling and guest engagement.</li><li>Strong commercial acumen with the ability to translate brand initiatives into measurable business results.</li><li>Strong understanding of SEO, SEM, CRM, social media, website management and digital marketing platforms.</li><li>Experience managing PR agencies, creative partners, digital agencies and production suppliers.</li><li>Excellent communication, presentation and stakeholder management skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English and Arabic.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. <br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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