House gard Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><p>We are seeking a professional, service-oriented, and proactive <strong>Guest One Touch Service Agent</strong> to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><br><p>Key Responsibilities</p><br><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food &amp; Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</li><li>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</li><li>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</li><li>Strong customer service orientation with a passion for delivering exceptional guest experiences.</li><li>Excellent telephone etiquette and interpersonal skills.</li><li>Ability to multitask and prioritize requests in a fast-paced environment.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</li><li>Ability to work flexible shifts, including evenings, weekends, and public holidays.</li><li>Professional appearance and positive attitude with strong attention to detail.</li><li>Ability to work effectively both independently and as part of a team.</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>* This role is for&nbsp;Saudis only.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a hostess, you’re not just providing food and drink service – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>As a hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent guest and member experience. A hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:</p> <ul> <li>Manage guest queries in a friendly, timely, and efficient manner</li> <li>Ensure knowledge of menu and all products</li> <li>Follow correct reporting procedures if faced with issues</li> <li>Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene</li> <li>Assist callers courteously and promptly, taking messages as necessary which are legible and accurate, passing them on to the appropriate person without delay</li> <li>Have a good knowledge of the restaurant's seating arrangements</li> <li>Comply with hotel security, fire regulations and all health and safety legislation</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><strong>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</strong></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

On behalf of a diversified family group active in real estate development, institutional joint ventures, multi-brand F&B businesses and international holdings, we are seeking a bilingual (Arabic/English) General Counsel to lead a fast-moving and transaction-heavy legal function. Reporting directly to the Chairman and Shareholders, you will manage a high-performing internal team while serving as a key strategic advisor to the business.<br>Purpose Own all legal affairs of the Group, acting as a strategic advisor to the Chairman, shareholders, and senior management. Protect the organization across its highest-value transactions and key relationships (institutional JV partners, fund managers, banks, regulators) while building and leading the in-house legal function.<br>Key Responsibilities<br>Major Transactions: Lead the Group’s flagship deals, including joint ventures with institutional developers and investors, real estate fund structures, bank facilities, security packages and guarantees, group restructurings, capital increases, and share transactions. Set negotiation strategy, maintain relationships with opposing senior counsel and principals, and decide when to concede, escalate, or walk. Corporate Governance: Own corporate governance across the Group, including board and shareholder resolutions, delegations of authority, related-party transaction approvals, conflicts management, and fund-level governance with fund managers and custodians. Dispute & Risk Management: Direct disputes strategy (litigation, arbitration, and enforcement) and oversee legal risk across international holdings, instructing local counsel where needed. External Counsel & Team Leadership: Select, instruct, and manage outside counsel to control quality and legal spend while keeping high-value work in-house where sensible. Manage, develop, and allocate work across the internal legal team, establishing clear templates, playbooks, and quality standards. Regulatory Escalation: Act as the primary escalation point for complex regulatory matters (Ministry of Commerce, CMA-regulated fund matters, ZATCA, banking compliance) and any matters with reputational or shareholder-level impact.<br>Candidate Profile Experience: 12+ years of experience, featuring top-tier international or regional law firm training combined with senior in-house experience (GC or Deputy GC of a group of comparable complexity). Technical Expertise: Deep Saudi corporate, real estate, and financing experience. Regulatory Knowledge: Working knowledge of CMA fund regulations and related-party/conflicts rules. Language: Fluent bilingual Arabic/English drafting and negotiation capabilities at a professional standard. Commercial Judgment: Raises what matters, solves rather than blocks, and delivers clear, decisive recommendations rather than menus of options. Gravitas & Discretion: Possesses strong executive presence with boards, banks, regulators, and family shareholders; highly discreet, with the proven ability to manage strong personalities and competing interests within a complex family group.

One of Saudi’s leading development projects is seeking the grow their legal team, with the need for new contentious construction lawyers. The role will be based in Riyadh.<br>So why this role in particular? In-house disputes roles are generally very rare, you need to take notice when they turn up. This is one of the leading Saudi projects, they have plenty of work. High quality international legal team to work with.<br>What you’ll be doing:Advising on a wide variety of claims, disputes, and arbitrations, managing processes and outside counsel involvement. The work can cover general commercial contracts, construction, engineering and finance. Giving strategic advice in order to try and minimise risk.<br>Who you’ll likely need to be in order to succeed:It’s essential that you’re a common law qualified lawyer with 5-12 years’ of PQE. You’ll need to have worked at either top law firms or international company environments. Have a strong background across complex, high value construction and infrastructure projects and disputes.<br>We have a full job description to share and discuss with you, please get in touch.<br>Job number: 062026-293839<br>Note that the job advertised here represents just a selection of all the in-house roles we have running across the Middle East, Turkey and Africa region from our hub office in Dubai.<br>To have a full overview of all the international roles available right now, please visit our constantly updated website www.taylorroot.com

Construction Disputes, Giga Project<br>One of Saudi’s leading development projects is seeking the grow their legal team, with the need for new contentious construction lawyers. The role will be based in Riyadh.<br>So why this role in particular? In-house disputes roles are generally very rare, you need to take notice when they turn up. This is one of the leading Saudi projects, they have plenty of work. High quality international legal team to work with.<br>What you’ll be doing:Advising on a wide variety of claims, disputes, and arbitrations, managing processes and outside counsel involvement. The work can cover general commercial contracts, construction, engineering and finance. Giving strategic advice in order to try and minimise risk.<br>Who you’ll likely need to be in order to succeed:It’s essential that you’re a common law qualified lawyer with 5-12 years’ of PQE. You’ll need to have worked at either top law firms or international company environments. Have a strong background across complex, high value construction and infrastructure projects and disputes.<br>We have a full job description to share and discuss with you, please get in touch.<br>Job number: 062026-293839<br>Note that the job advertised here represents just a selection of all the in-house roles we have running across the Middle East, Turkey and Africa region from our hub office in Dubai.<br>To have a full overview of all the international roles available right now, please visit our constantly updated website www.taylorroot.com

<p>We are seeking an experienced Stimulation Engineer / Consultant to support in-house projects focused on gas reservoirs . The successful candidate will have strong expertise in hydraulic fracture modelling and stimulation design , with proven hands-on experience using Petrel Kinetix , which is a key requirement for this position.</p><p><b><br></b></p><p><b>Duties &amp; Responsibilities</b></p><ul><li>Provide stimulation engineering support for gas reservoir projects.</li><li>Develop and evaluate hydraulic fracture models and stimulation designs .</li><li>Perform fracture modelling, treatment optimisation and sensitivity analysis.</li><li>Use Petrel Kinetix to build, simulate and interpret fracture models.</li><li>Support the evaluation of stimulation strategies and treatment performance.</li><li>Work closely with reservoir, production and subsurface teams to integrate stimulation results into field development plans.</li><li>Provide technical recommendations and contribute to project deliverables and reports.</li></ul><p>Strong experience in stimulation engineering , preferably within gas reservoirs. Proven expertise in hydraulic fracture modelling and stimulation design . Hands-on Petrel Kinetix experience essential. Experience with fracture simulation, treatment optimisation and interpretation. Strong understanding of reservoir and completion/stimulation workflows. Previous consulting experience and the ability to work independently in an in-house project environment. Strong communication and technical reporting skills.</p><p>Benefit of Working with Visuna?</p><ul><li>A dedicated member of the team responsible for your placements and welfare</li><li>Some of the best day rates in the industry</li><li>FREE worldwide insurance and Medevac cover whist on a Placement</li><li>24/7 access to our specialist support team</li><li>Assistance and advice on a range of business topics</li><li>FREE access to our Competency Scheme</li><li>Increased exposure to potential clients and more placement opportunities</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Strong experience in stimulation engineering , preferably within gas reservoirs. Proven expertise in hydraulic fracture modelling and stimulation design . Hands-on Petrel Kinetix experience essential. Experience with fracture simulation, treatment optimisation and interpretation. Strong understanding of reservoir and completion/stimulation workflows. Previous consulting experience and the ability to work independently in an in-house project environment. Strong communication and technical reporting skills.</p>

Bin Dawood Holding is seeking a qualified and business-oriented Legal Advisor to join its Legal Department. The successful candidate will provide legal support across the organization, ensuring compliance with applicable laws and regulations while supporting the company's commercial, corporate, and contractual activities.<br>We welcome applications from candidates with in-house corporate legal experience, as well as lawyers currently working in law firms who are interested in transitioning into a corporate legal environment.<br>Key Responsibilities Draft, review and negotiate a wide range of commercial contracts, agreements and legal documents. Provide practical legal advice and guidance to internal stakeholders on corporate and commercial matters. Support the company's corporate governance, compliance and risk management initiatives. Review and assess legal risks associated with business operations and transactions. Assist in the development and implementation of legal policies and procedures. Liaise with external counsel, regulatory authorities, and government entities when required. Support legal projects and initiatives across various business functions.<br>Qualifications & Requirements Bachelor's degree in law (LLB or equivalent). Minimum 5 years of relevant legal experience. Experience in corporate, commercial or contracts law. Strong contract drafting, negotiation and legal advisory skills. Excellent command of both Arabic and English (written and spoken). Strong analytical, communication, and stakeholder management skills. Ability to work independently and manage multiple priorities in a dynamic environment.<br>Preferred Qualifications Experience within a corporate legal department. Experience supporting retail, FMCG, or diversified business groups. Lawyers currently working in private practice who are interested in moving to an in-house legal role are encouraged to apply.

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About FAENA</h3> <p style="margin:0 0 12px; ************;">The FAENA Movement is recognized for its integration of art, culture, and community, drawing from soulful traditions and imaginative design. The organization fosters authentic hospitality and aims to create transformative experiences. FAENA is expanding into the Kingdom of Saudi Arabia with FAENA The Red Sea, a new development focused on luxury hospitality.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview: Airport Greeter</h3> <p style="margin:0 0 12px; ************;">The Airport Greeter is responsible for providing a seamless, warm, and luxurious welcome and farewell experience for guests at the airport. This full-time position, located in Saudi Arabia, is critical for establishing the first and last impression of FAENA, The Red Sea, in line with ultra-luxury hospitality standards. The role typically requires 0-1 years of experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Primary Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Welcome guests at the airport with a professional and personalized greeting.</li> <li style="margin:0 0 6px;">Assist guests during arrival and departure procedures to ensure a smooth airport experience.</li> <li style="margin:0 0 6px;">Identify and escort VIP guests, ensuring priority handling and special attention.</li> <li style="margin:0 0 6px;">Coordinate guest transfers between the airport and the resort, including transportation arrangements.</li> <li style="margin:0 0 6px;">Assist with luggage handling and ensure safe transfer of guest belongings.</li> <li style="margin:0 0 6px;">Liaise with airport authorities, immigration staff, and transportation providers as necessary.</li> <li style="margin:0 0 6px;">Monitor flight arrivals and departures for timely coordination of guest services.</li> <li style="margin:0 0 6px;">Communicate guest arrivals, delays, or special requirements to the resort team.</li> <li style="margin:0 0 6px;">Provide accurate information about resort transfers, timing, and services.</li> <li style="margin:0 0 6px;">Handle guest inquiries, concerns, or last-minute changes with professionalism.</li> <li style="margin:0 0 6px;">Ensure all meet-and-greet signage, materials, and welcome setups are properly prepared.</li> <li style="margin:0 0 6px;">Support VIP protocols and ensure discreet, personalized service for high-profile guests.</li> <li style="margin:0 0 6px;">Coordinate closely with Concierge, Transportation, and Front Office teams.</li> <li style="margin:0 0 6px;">Report any operational issues, delays, or incidents promptly to management.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">High school diploma or equivalent is required.</li> <li style="margin:0 0 6px;">Hospitality or tourism training is preferred.</li> <li style="margin:0 0 6px;">Previous experience in a luxury hotel or resort environment is an advantage.</li> <li style="margin:0 0 6px;">Familiarity with airport procedures, arrival/departure processes, and VIP handling is preferred.</li> <li style="margin:0 0 6px;">Basic knowledge of local transportation and travel coordination.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Competencies and Professionalism</h3> <p style="margin:0 0 12px; ************;">Candidates must maintain a polished and professional appearance consistent with luxury hospitality standards. The role requires a calm and organized presence, particularly in busy airport environments. Ensuring guest privacy, confidentiality, and security at all times is paramount. The Airport Greeter delivers a seamless transition from airport arrival to the resort experience, reflecting FAENA The Red Sea’s luxury standards.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Buggy Host Role</h3> <p style="margin:0 0 12px; ************;">Carra is seeking a <strong style="font-weight:700;">Buggy Host</strong> for Raffles The Red Sea, a full-time position located in Umluj, Tabuk, Saudi Arabia. This role is central to ensuring a refined and comfortable experience for guests, providing essential transportation services within the luxury resort environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Raffles The Red Sea: A Destination Overview</h3> <p style="margin:0 0 12px; ************;">Raffles The Red Sea is part of the kingdom's Red Sea Project, offering visitors access to nature-focused resorts. With 361 rooms, 11 distinct dining concepts including an overwater restaurant, and a Spa, Raffles The Red Sea is designed as a sanctuary of refined elegance and timeless luxury. The property blends Raffles’ renowned graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, providing a curated haven for discerning travelers.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</li> <li style="margin:0 0 6px;">Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</li> <li style="margin:0 0 6px;">Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</li> <li style="margin:0 0 6px;">Conduct daily pre-shift inspections of buggies, including battery levels, tire pressure, and cleanliness, ensuring vehicles are kept in pristine condition.</li> <li style="margin:0 0 6px;">Assist guests with the loading and unloading of luggage or personal items with professionalism and care.</li> <li style="margin:0 0 6px;">Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</li> <li style="margin:0 0 6px;">Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues affecting energy consumption.</li> <li style="margin:0 0 6px;">Uphold Raffles’ grooming and conduct standards, ensuring every guest interaction reflects bespoke and heartfelt service.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of 1–2 years of experience in a guest-facing role within a luxury hotel or resort environment.</li> <li style="margin:0 0 6px;">Demonstrated understanding of Ultra-Luxury guest expectations and brand alignment.</li> <li style="margin:0 0 6px;">Experience gained in a pre-opening phase of a luxury establishment is required.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desired Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A proactive and anticipatory approach to service, coupled with a strong sense of ownership and accountability.</li> <li style="margin:0 0 6px;">Impeccable grooming and personal presentation, consistent with luxury service standards.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This full-time position is based at Raffles The Red Sea in Umluj, Tabuk, Saudi Arabia, operating within a luxury resort setting that prioritizes guest experience and environmental sustainability.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Buggy Host Role</h3> <p style="margin:0 0 12px; ************;">Carra is seeking a <strong style="font-weight:700;">Buggy Host</strong> for Raffles The Red Sea, a full-time position located in Umluj, Tabuk, Saudi Arabia. This role is central to ensuring a refined and comfortable experience for guests, providing essential transportation services within the luxury resort environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Raffles The Red Sea: A Destination Overview</h3> <p style="margin:0 0 12px; ************;">Raffles The Red Sea is part of the kingdom's Red Sea Project, offering visitors access to nature-focused resorts. With 361 rooms, 11 distinct dining concepts including an overwater restaurant, and a Spa, Raffles The Red Sea is designed as a sanctuary of refined elegance and timeless luxury. The property blends Raffles’ renowned graciousness and personalized service with the natural beauty and sustainability ethos of Red Sea Global, providing a curated haven for discerning travelers.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide seamless transportation for guests between villas, dining venues, and resort facilities, ensuring a smooth and comfortable journey.</li> <li style="margin:0 0 6px;">Anticipate guest needs and offer intuitive, personalized service, acting as a resort storyteller by sharing information about the destination, facilities, and local culture.</li> <li style="margin:0 0 6px;">Operate electric buggies in a safe and responsible manner, strictly adhering to resort speed limits, pedestrian safety protocols, and KSA driving regulations.</li> <li style="margin:0 0 6px;">Conduct daily pre-shift inspections of buggies, including battery levels, tire pressure, and cleanliness, ensuring vehicles are kept in pristine condition.</li> <li style="margin:0 0 6px;">Assist guests with the loading and unloading of luggage or personal items with professionalism and care.</li> <li style="margin:0 0 6px;">Maintain constant communication with the Front Office and Concierge teams to ensure timely guest pickups and drop-offs.</li> <li style="margin:0 0 6px;">Adhere to the resort’s sustainability ethos by managing vehicle charging efficiently and reporting any mechanical issues affecting energy consumption.</li> <li style="margin:0 0 6px;">Uphold Raffles’ grooming and conduct standards, ensuring every guest interaction reflects bespoke and heartfelt service.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of 1–2 years of experience in a guest-facing role within a luxury hotel or resort environment.</li> <li style="margin:0 0 6px;">Demonstrated understanding of Ultra-Luxury guest expectations and brand alignment.</li> <li style="margin:0 0 6px;">Experience gained in a pre-opening phase of a luxury establishment is required.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desired Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A proactive and anticipatory approach to service, coupled with a strong sense of ownership and accountability.</li> <li style="margin:0 0 6px;">Impeccable grooming and personal presentation, consistent with luxury service standards.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This full-time position is based at Raffles The Red Sea in Umluj, Tabuk, Saudi Arabia, operating within a luxury resort setting that prioritizes guest experience and environmental sustainability.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Jumeirah and Jumeirah Jabal Omar Makkah</h3> <p style="margin:0 0 12px; ************;">Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operating a portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. The brand is recognized worldwide for its distinguished beachfront resorts, esteemed city hotels, and exclusive residences, synonymous with warm service and crafting distinctive guest experiences. Jumeirah Jabal Omar Makkah, located in Makkah, Saudi Arabia, is situated minutes from Masjid Al Haram. This hotel offers a blend of comfort, connectivity, and Arabian hospitality, spread across four towers with various dining venues, retail outlets, a gym, an executive lounge, and meeting spaces. Guests can enjoy views of the Grand Mosque and a culinary offering that spans Mediterranean, Persian, Middle Eastern, and Southeast Asian cuisines.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Duty Manager, Front Office (Saudi National)</h3> <p style="margin:0 0 12px; ************;">An opportunity has arisen for a <strong style="font-weight:700;">Duty Manager – Front Office</strong> to join the team at Jumeirah Jabal Omar. This full-time position is specifically for a Saudi National and involves supervising property operations, particularly within the Front Office, to ensure alignment with Jumeirah's established service standards and the property's strategic objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Supervise property operations, particularly the Front Office, to ensure alignment with Jumeirah service standards and property strategy.</li> <li style="margin:0 0 6px;">Conduct room inspections to assess availability and compliance with operational standards.</li> <li style="margin:0 0 6px;">Coordinate activities within designated areas to improve departmental cooperation and service delivery.</li> <li style="margin:0 0 6px;">Attend daily briefings and communication meetings to disseminate information and ensure team alignment.</li> <li style="margin:0 0 6px;">Manage booking situations, including handling overbooking scenarios when necessary.</li> <li style="margin:0 0 6px;">Maintain the cleanliness and appearance of lobby and entrance areas, coordinating with Housekeeping and Concierge teams.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">3–5 years of experience in Front Office operations.</li> <li style="margin:0 0 6px;">At least 1–2 years of this experience must be in a supervisory or Duty Manager role within a luxury 5-star hotel environment.</li> <li style="margin:0 0 6px;">Excellent knowledge of Front Office operations, guest service standards, and hotel management systems.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong leadership, guest relations, conflict resolution, and decision-making skills.</li> <li style="margin:0 0 6px;">Proficiency in English is required; additional language skills are considered an advantage.</li> <li style="margin:0 0 6px;">Excellent communication and interpersonal skills, with the ability to lead multicultural teams and deliver exceptional guest experiences.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation and Benefits</h3> <p style="margin:0 0 12px; ************;">Jumeirah offers an attractive salary, paid in Saudi Riyals (SAR). In addition, benefits include generous food and beverage allowances, reduced hotel rates across Jumeirah properties globally, comprehensive leave and health care packages, and flights home.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>• Implement all instructions &amp; directives coming from Regional Manager and ensure that all staff follows. <br><br>• Follow the instructions from immediate Superior, Supervisor / Senior Supervisor/Captain Waiter<br><br>• Supervise and participate in the daily movement.<br><br>• Always enhance the company image by giving above standard quality of service to all our valued customers as per the standard.<br><br>• Must always apply and practice the Service Level Agreement and Standard Greetings.<br><br>• Prepares Al Fursan Lounge Service Daily Reports on time i.e., Daily Store Items Inventory, Equipment Inventory, Chemical Inventory and Shift Handover Report and submit on time to Admin Office.<br><br>• Always ensure above service standards for all Lounges.<br><br>• Responsible in ordering lounge store items enough for one day consumption to Store. To immediately report any deviation to Captain Waiter / Immediate Superior for further handling.<br><br>• Must attend to passenger needs as soon as possible.<br><br>• To always deliver professionalism.<br><br>• Must follow the standard service for First &amp; Business Passengers.<br><br>• Monitor lounge additional store items and do not over stock.<br><br>• Always ensure on time service as per the standard.<br><br>• Participate whenever it is required and to always ensure on time Delayed Flight Service as necessary.<br><br>• Must assist Receptionist, Demi Chef de Partie, Concierge, Waiter and Housekeeping whenever it is required.<br><br>• To direct communicate to concern superior whenever it is required.<br><br>• Ensure cleaning / washing of all used equipment with proper safekeeping procedure.<br><br>• Must acknowledge all lounge newly ordered equipment.<br><br>• Attend morning briefing with the Supervisor together with all lounge staff.<br><br>• To act and perform any other related duties assigned by Regional Manager <br><br>• To monitor the status of all lounge equipment and to report any malfunctioning. <br><br>• To monitor the expiration of all store items and back up stock. <br><br>• To take good care of all lounge equipment and avoid damage. <br><br>• Ensure monthly inventory and expiration of stock. <br><br>• Always ensure 100% hygiene results. <br><br>• Promote standard of hygiene, safety, and sanitation of the respective areas. <br><br>• Ensure all staff to follow personal hygiene standard. <br><br>• Ensure full compliance of hygiene, quality, and temperature control for all food items in line with Quality Assurance. <br><br>• Ensure that all products received from kitchen and main stores are as per the department food menu guide for both lounge &amp; delayed flight. <br><br>• To participate in team department building activity, gatherings, party and meeting with all staff.</span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <br> <div>Job Description</div> <br> <p>The Assistant Director of Rooms will support the Director of Rooms in leading the Rooms Division at Fairmont Banff Springs, ensuring exceptional guest experiences, operational excellence, and strategic development of luxury offerings. This role provides direct leadership and oversight for Front Office, Fairmont Gold, VIP team and is pivotal in driving service excellence initiatives, with a goal of achieving and maintaining Forbes Five-Star/Five-Diamond recognition for Fairmont Gold.</p> <p> <strong>Job Duties Include:</strong> </p> <p>Reporting to the Director of Rooms, responsibilities and essential job functions include but are not limited to the following: </p> <ul> <li>Oversee the daily operations of Front Office, Fairmont Gold, VIP Concierge, and Service Excellence initiatives.</li> <li>Provide strategic leadership to Front Office operations, ensuring efficient arrival, departure, and guest service processes while maintaining luxury service standards.</li> <li>Lead the strategic evolution of Fairmont Gold &amp; VIP Team, implementing innovative guest services and luxury standards.</li> <li>Assist the Director of Rooms in developing and executing division strategies aligned with hotel and brand objectives.</li> <li>Drive operational excellence and service enhancements across Front Office, Housekeeping, Guest Services, and Fairmont Gold.</li> <li>Manage and mentor department leaders and colleagues, fostering a culture of coaching, accountability, career development, and high performance.</li> <li>Ensure brand standards, including LQA and Loyalty program standards, are maintained, audited, and enhanced.</li> <li>Lead Service Excellence initiatives utilizing guest feedback platforms such as TrustYou, SCORE, and KIPSU.</li> <li>Handle escalated guest concerns and oversee resolution to ensure exceptional guest satisfaction.</li> <li>Contribute to departmental budgeting, forecasting, labor management, and operational planning.</li> <li>Collaborate closely with interdepartmental teams including Food &amp; Beverage, Spa, Golf, Recreation, and Staff Services.</li> <li>Participate in the planning and execution of capital projects, renovations, and luxury suite operational requirements.</li> <li>Monitor industry trends and recommend innovative product or service offerings.</li> <li>Support recruitment, training, and development programs to build a strong pipeline of Rooms Division talent.</li> </ul> <br> <div>Qualifications</div> <br> <p> <strong>Your Skills &amp; Qualifications:</strong> </p> <ul> <li>Minimum 3 years experience in a Front Office Manager, Executive Housekeeper, or Rooms Division leadership role.</li> <li>Proven ability to lead, motivate, coach, and develop teams.</li> <li>Strong guest service orientation with a focus on luxury service standards.</li> <li>Excellent organizational, planning, and problem-solving skills.</li> <li>Strong communication, presentation, and public speaking abilities.</li> <li>Comprehensive knowledge of Front Office and Housekeeping operations, policies, procedures, and expense management.</li> <li>Proficiency in Excel, Word, PowerPoint, and operational management tools.</li> <li>Highly motivated, results-oriented, and able to perform under pressure.</li> </ul> <p> </p></div></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Fresh Chicken House Est.</h3> <p style="margin:0 0 12px; ************;">Fresh Chicken House Est. is seeking a dedicated <strong style="font-weight:700;">Sales Manager</strong> to lead operations at our branch in Al Hafuf. This full-time role is central to our business, focusing on driving revenue growth and ensuring operational efficiency within a local brand.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Sales Manager Role</h3> <p style="margin:0 0 12px; ************;">The Sales Manager will be responsible for the day-to-day management of the branch, with a primary focus on enhancing cost efficiency and accelerating revenue growth. This position offers a direct opportunity to make a visible impact on the brand's performance and expansion in the local market.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage daily branch operations, including staffing, food quality, and customer experience, to ensure high standards that support sales and customer retention.</li> <li style="margin:0 0 6px;">Implement strategies to reduce food cost (COGS) through improved supplier terms, portion control, and waste reduction, directly impacting profitability.</li> <li style="margin:0 0 6px;">Drive branch revenue growth through strategic local marketing initiatives, menu optimization, and targeted promotions.</li> <li style="margin:0 0 6px;">Actively manage delivery platform accounts (*, HungerStation, Keeta, Jahez), overseeing commissions, marketing spend, and return on investment (ROI).</li> <li style="margin:0 0 6px;">Maintain accurate weekly cash and inventory reconciliations.</li> <li style="margin:0 0 6px;">Prepare and deliver clean monthly performance reports to ownership, detailing revenue, COGS percentage, labor percentage, and cash position.</li> <li style="margin:0 0 6px;">Identify and pursue new growth opportunities, such as catering services and bulk orders.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">We are seeking a hands-on professional with <strong style="font-weight:700;">2-5 years of relevant experience</strong> in operations and growth management, preferably within the food service industry. The ideal candidate will possess strong leadership skills, a keen understanding of financial metrics, and a proven ability to implement strategies that enhance both operational efficiency and revenue generation. Experience with local marketing and managing online delivery platforms is essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation and Work Type</h3> <p style="margin:0 0 12px; ************;">This is a full-time position offering a competitive salary range of <strong style="font-weight:700;">SAR 7,500 - SAR 11,250</strong>. The role includes performance-based upside directly tied to achieved results, recognizing the significant impact of this position on the company's success.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Candidates who meet the above requirements are encouraged to apply. We look forward to reviewing your qualifications for this key role at Fresh Chicken House Est.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Elevate the art of luxury service. Lead a high-performing team delivering bespoke experiences to Arabia's most discerning clientele. Join us as our next Service Delivery Team Manager Luxury Travel &amp; Lifestyle Services We are seeking a strategic and hands-on leader to oversee the delivery of exceptional lifestyle services for our high-net-worth Arabic clientele . This role is ideal for a passionate service expert with a strong background in luxury hospitality, travel, and concierge services .</p><p>What You ll Do</p><ul><li>Lead and develop a high-performing team to deliver premium lifestyle experiences to Arabic HNW members .</li><li>Ensure service excellence , proactively enhancing efficiency, quality, and member satisfaction.</li><li>Collaborate across global teams , aligning service delivery with business objectives and industry trends.</li><li>Resolve high-level escalations , ensuring swift, tailored solutions for our discerning clientele.</li><li>Drive continuous improvement , refining processes to exceed member expectations.</li></ul><p>What We re Looking For</p><p>We re seeking a strategic and hands-on leader with a passion for luxury lifestyle services and a proven track record in team leadership and service excellence . The ideal candidate will have:</p><ul><li><strong>Expertise &amp; Industry Insight</strong><ul><li>Deep knowledge of luxury lifestyle services , including hospitality, travel, and premium experiences.</li><li>Active awareness of Arabic luxury markets , ensuring service excellence and innovation.</li><li>Ability to bridge Proposition and Lifestyle teams , setting and exceeding industry standards.</li></ul></li><li><strong>Leadership &amp; Team Development</strong><ul><li>Strong people management skills , leading high-performing teams across multiple locations.</li><li>A mentor and motivator , driving engagement, growth, and professional excellence.</li><li>Cross-functional leadership experience , ensuring alignment across global teams.</li></ul></li><li><strong>Service Excellence &amp; Problem-Solving</strong><ul><li>Results-driven mindset , focused on member satisfaction, efficiency, and SLAs.</li><li>Proactive problem solver , identifying and resolving roadblocks to enhance service quality.</li><li>Expert in customer care , confidently handling escalations and turning challenges into positive outcomes.</li></ul></li><li><strong>Collaboration &amp; Communication</strong><ul><li>Professional Arabic &amp; English language skills are essential</li><li>Exceptional communication skills , engaging stakeholders across all levels.</li><li>Collaborative and adaptable , excelling in a fast-paced, evolving environment.</li></ul></li></ul><p>This role is perfect for a dynamic leader who thrives in a member-focused, high-performance environment , committed to innovation and continuous improvement . This role is 100% office based!</p><p>Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also through annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way to support development.</p><p>Rewards designed around you:</p><ul><li>A competitive salary depending on experience, plus a performance-based bonus.</li><li>Paid time away from work . Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.</li><li>Paid Sabbaticals . One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.</li><li>Extra Rewards . Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.</li><li>Remote Working Holidays - possibilities to Travel and Work anywhere in the world!</li><li>Employee Discounts. Access to lots of great travel and entertainment discounts as our clients members would!</li><li>Be part of our global, dynamic, and inclusive Team , with diversity at its core.</li><li>Genuine career opportunities within a dynamic and international company.</li></ul><p>Who We Are</p><p>Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world. We deliver our service through a combination of Ten s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members. As a Certified B Corp, Ten Lifestyle Group joins a global community of businesses united by a shared goal of making a positive impact on society and the environment. To find out more about Ten, please watch this short video Discover The Exciting World Of Ten Lifestyle Group 2024 - YouTube</p><p>Commitment to Diversity</p><p>We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. Thank you for considering a career with us. Don't miss the opportunity to join our team! Submit your application before then to be considered for this exciting opportunity. We look forward to reviewing your application!</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Expertise &amp; Industry Insight</strong><ul><li>Deep knowledge of luxury lifestyle services , including hospitality, travel, and premium experiences.</li><li>Active awareness of Arabic luxury markets , ensuring service excellence and innovation.</li><li>Ability to bridge Proposition and Lifestyle teams , setting and exceeding industry standards.</li></ul></li><li><strong>Leadership &amp; Team Development</strong><ul><li>Strong people management skills , leading high-performing teams across multiple locations.</li><li>A mentor and motivator , driving engagement, growth, and professional excellence.</li><li>Cross-functional leadership experience , ensuring alignment across global teams.</li></ul></li><li><strong>Service Excellence &amp; Problem-Solving</strong><ul><li>Results-driven mindset , focused on member satisfaction, efficiency, and SLAs.</li><li>Proactive problem solver , identifying and resolving roadblocks to enhance service quality.</li><li>Expert in customer care , confidently handling escalations and turning challenges into positive outcomes.</li></ul></li><li><strong>Collaboration &amp; Communication</strong><ul><li>Professional Arabic &amp; English language skills are essential</li><li>Exceptional communication skills , engaging stakeholders across all levels.</li><li>Collaborative and adaptable , excelling in a fast-paced, evolving environment.</li></ul></li></ul><p></p></section>

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br>Job Description<br><br>Welcome guests upon arrival with professionalism and warmth Assist guests with luggage handling, storage, and room delivery Escort guests to their rooms while introducing hotel facilities and services Coordinate efficiently with Front Office and Concierge teams Support guest requests promptly and courteously Ensure lobby and entrance areas remain organized and welcoming Assist with transportation arrangements and guest departures Maintain the highest standards of luxury hospitality and guest service at all times <br><br> <br><br> <br><br><br><br>Qualifications<br><br>Passion for luxury hospitality and exceptional service Strong interpersonal and communication skills Attention to detail and commitment to excellence Ability to work as part of a diverse, dynamic team Previous experience in a luxury hotel environment is an asset A proactive, solution-oriented approach Strong written and verbal communication skills in English A creative, practical and proactive approach to problem solving Ability to focus on guest needs, using empathy, remaining calm and courteous at all times Ability to promote positive relations with all guests and shareholders Understanding and ability to work in a multi-cultural environment<br><br>Additional Information<br><br>Why Join Radisson Hotel Group? <br><br>Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. <br><br>Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. <br><br>Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. <br><br>Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. <br><br>Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br>Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. <br><br>Apply now and let’s make every moment matter. <br><br>We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

Company Description Mo Cafè is a growing brand committed to delivering exceptional coffee and sweets. we are focused on operational excellence, quality, and building high-performing teams. As we continue to expand, we are looking for experienced leaders who can drive performance, maintain the highest operational standards, and contribute to our long-term growth. Role Description The Operations Manager is a full-time, on-site role. This role includes leading front-of-house and back-of-house teams, supervising managers and employees, maintaining operational standards, monitoring inventory and cost control, managing vendor relationships, and ensuring compliance with food safety and hygiene regulations. The Operations Manager will be responsible for developing, implementing, and maintaining Standard Operating Procedures (SOPs), establishing quality control systems, monitoring KPIs, improving operational performance, coaching managers and employees, and creating a culture of accountability and discipline. The ideal candidate is a confident leader who has previously managed one or multiple restaurant branches, successfully supervised large teams, and knows how to build efficient systems while delivering an outstanding guest experience. Qualifications Proven experience as an Operations Manager or Restaurant Manager within the coffee shop or restaurant industry. Demonstrated success leading and supervising large teams. Strong leadership personality with the ability to motivate employees, enforce standards, and make decisions confidently. Strong knowledge of Quality Control, food safety, hygiene regulations, and operational excellence. Experience developing, implementing, and maintaining SOPs (Standard Operating Procedures). Experience monitoring & making KPIs, improving productivity, and driving operational performance. Ability to improve workflow efficiency and maintain consistent service quality. Excellent communication, organizational, and problem-solving skills. Ability to perform effectively in a fast-paced hospitality environment. Fluency in English and Arabic are required. Previous experience with hospitality chains or high-volume operations is highly preferred.

‏⁦We are seeking a professional and dynamic Food & Beverage Director to join our hotel team in Abha. The successful candidate will oversee the operations of all F&B outlets (restaurants, cafes, banquets, and room service), ensuring an exceptional culinary experience that meets international quality standards and reflects the unique local tourism identity⁩<br> Responsibilities & Duties ⁦Operations Management: Oversee daily operations of all hotel restaurants, cafes, and banquets to ensure seamless service. Financial Control: Manage budgets, control food and beverage costs, and implement strategies to maximize revenue and profitability. Menu Development: Design and update food and beverage menus in collaboration with the Executive Chef to appeal to local and international tourists. Quality & Food Safety: Enforce the highest standards of food safety and hygiene (HACCP) and ensure full compliance with Saudi municipality regulations. Team Leadership: Recruit, train, motivate, and manage both front-of-house and back-of-house teams to maintain service excellence. Vendor & Inventory Management: Coordinate with procurement to secure high-quality ingredients and manage inventory efficiently to reduce waste⁦⁩<br>⁦⁩ Requirements & Qualifications Experience: Minimum of 5 years of experience in a management role within the F&B sector (4 or 5-star hotel experience is highly preferred). Education: Bachelor’s degree or Higher Diploma in Hospitality Management, Culinary Arts, or Business Administration. Languages: Full fluency in both Arabic and English (spoken and written) to interact with guests and manage a diverse team. Financial Acumen: Strong ability to analyze financial data, manage food costs, and prepare operational reports. Leadership & Flexibility: Outstanding leadership and communication skills, with the ability to handle peak tourist seasons in Abha How to Apply Interested candidates are invited to send their updated CV, mentioning "F&B Director - Abha" in the subject line, to hr@maqam.com.sa

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Do you want to love what you do at work?<br> Do you want to make a difference, an impact, transform peoples lives?<br> Do you want to work with a team that believes in disrupting the normal, boring, and average?<br> If yes, then this is the job you're looking for ,webook.<br>com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.<br> Role Overview : webook.<br>com is looking for a Customer Care Manager to lead customer care operations across webook.<br>com, its clients, and global markets.<br> This role will own the function end to end, including in-house team management, service quality, escalations, processes, reporting, systems, and outsourcing strategy.<br> The ideal candidate is a hands-on leader who can build a scalable operation while maintaining a consistently high customer experience.<br> Key Responsibilities: Lead the day-to-day customer care operation across webook.<br>com and client accounts.<br> Manage, coach, and develop the in-house customer care team.<br> Define team structures, shifts, workflows, escalation paths, and service standards.<br> Develop and manage outsourcing and agency partnerships for global markets.<br> Ensure coverage across different markets, languages, time zones, major events, and high-demand periods.<br> Oversee customer inquiries, complaints, refunds, booking issues, payments, ticket access, and event-related concerns.<br> Manage complex and sensitive escalations.<br> Establish and monitor KPIs including response time, resolution time, customer satisfaction, backlog, quality, and productivity.<br> Build quality assurance, training, and knowledge management processes.<br> Work closely with Product, Technology, Operations, Finance, Marketing, and Commercial teams to resolve recurring customer issues.<br> Identify opportunities to improve processes, systems, automation, and the overall customer journey.<br> Provide regular performance reports and customer insights to leadership.<br> Bachelor Degree in Business or similar Fluency in both Arabic and English is required.<br> Proven experience managing customer care, customer service, contact centre, or customer experience operations.<br> Experience managing both in-house teams and outsourced service providers.<br> Strong understanding of service levels, workforce planning, quality assurance, and performance management.<br> Comfortable operating in a fast-paced, high-volume environment.<br> Strong analytical, communication, and problem-solving skills.<br> Experience with customer care platforms, ticketing systems, automation, and reporting tools.<br> Experience in ticketing, entertainment, sports, events, e-commerce, travel, or technology is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reporting to the Outlet Manager, you will be responsible for, but not limited to: Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code Restaurant reservation procedures Daily house count, arrivals, departures, VIP s Scheduled in-house group activities, locations and times All department policies / service procedures Answer telephone within 3 rings, using correct salutations and telephone etiquette. Take record and confirm restaurant reservations / cancellations in accordance with departmental standards. Communicate reservation or cancellation changes to management as they arise throughout the shift. Monitor the preparation of own assignments, ensuring compliance to departmental standards. Ensure that all menu s, check folders are cleaned and in sufficient quantity. Ensure that the hostess stand is cleaned and organized. Review the Reservation book, pre-assign designated tables and follow up on all special requests. Greet the guests at the entrance of the restaurant. Seat Guest accordingly to floor plan / being fair to each waiter. Show guests their table which has been designated to them Ensure that the guests are pleased with their table. Present the open menu to the guest. Ensure that the tables are set to the best service of the guest. Anticipate heavy business times and organize procedures to handle waiting lines. Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day. Maintain positive guest relations at all times. Be familiar with hotel services / activities to respond to guest inquiries accurately. Handle guest complaints following instant pacification procedures and insuring guest satisfaction. Monitor guests reactions and confer frequently with management to ensure guest satisfaction. Monitor and participate to ensure that all tables are cleared and reset according to the department procedures. Monitor and maintain cleanliness and working conditions of own section equipment and supplies. Assist restaurant staff with their job functions to ensure optimum service to guest: when requested. Promote a cooperative working climate, maximizing productivity and quality. Do table visits systematically at each meal period to ensure guest satisfaction. Promote F&amp;B Outlets to each customer in down time. Successful completion of the training process. To assist the Supervisor to ensure proper cashiering procedures are followed and accurately balanced. To assist in Menu printing. To be entirely flexible and adapt to rotate within the different outlets of the F&amp;B Service. To carry out any other reasonable duties as assigned by the Outlet Supervisor / Assistant / Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Host/Hostess or in a similar front-of-house hospitality role (1-2 years preferred)</p><p>Excellent communication and interpersonal skills with a customer-focused mindset</p><p>Strong organizational and time management abilities with the capacity to multitask effectively</p><p>Proficiency with reservation and point-of-sale systems</p><p>Ability to remain calm, professional, and solution-oriented in high-pressure environments with strong attention to detail</p><p>Fluency in English; Arabic language skills and cultural awareness are a plus</p><p>Professional appearance and demeanor consistent with luxury hospitality standards</p><p>Flexibility to work varied shifts, including evenings, weekends, and holidays as required</p><p></p></section>