House gard Jobs
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<h2 class="h5">Job description</h2>
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<span>Design world‑class luxury travel for high‑net‑worth Arabic‑speaking clients.<br> As a Luxury Travel Consultant , you will be the trusted travel partner for a select group of premium clients, delivering highly personalized, discreet, and seamless luxury travel experiences.<br> Acting as the single point of contact, you will build deep relationships, anticipate needs, and curate bespoke travel solutions across global destinations .<br> This role is ideal for an experienced luxury travel professional who thrives on excellence, cultural nuance, and delivering exceptional service to affluent clientele.<br> What you will be doing High‑Net‑Worth Client Service - Serve as the dedicated travel partner for a portfolio of high‑net‑worth clients , delivering highly personalized, discreet service.<br> Act as the single point of contact, building trusted, long‑term client relationships.<br> Luxury Travel Design & Bookings - Design and manage bespoke luxury travel itineraries across global destinations.<br> Handle complex requests, changes, and issues with efficiency and discretion.<br> Maintain accurate, real‑time system updates and booking documentation.<br> Arabic‑Speaking Market Focus - Deliver professional service in Arabic and English , with strong cultural awareness.<br> Apply a strong understanding of Middle Eastern cultural norms , privacy expectations, and travel preferences.<br> Global Destination Expertise - Advise on premium destinations, luxury hotels, private experiences, and halal‑friendly travel options.<br> Proactively identify opportunities to upsell and cross‑sell additional services.<br> Supplier & Commercial Management - Negotiate and manage bookings with airlines, hotels, DMCs, and luxury travel partners.<br> Secure VIP benefits and exclusive access through strong supplier relationships.<br> Collaboration & Quality - Collaborate with internal teams to deliver seamless end‑to‑end member experiences.<br> Ensure all travel arrangements meet regulatory, compliance, and quality standards.<br> Promote Ten’s wider lifestyle services by identifying opportunities for cross‑service referrals.<br> At Ten, employees are at the heart of everything.<br> The company promotes a culture of recognition – through regular performance reviews and the annual Extra Mile Awards for outstanding achievements.<br> Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.<br> Rewards designed around you: A competitive salary depending on experience, including a performance-based Bonus.<br> Access to a world of professional lifestyle and travel networks - tap into a pool of knowledge Paid time away from work .<br> Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.<br> Paid Sabbaticals .<br> One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.<br> Extra Rewards .<br> Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.<br> Remote Working Holidays - possibilities to Travel and Work anywhere in the world!<br> Employee Discounts.<br> Access to lots of great travel and entertainment discounts as our clients’ members would!<br> Be part of our global, dynamic, and inclusive Team , with diversity at its core.<br> Genuine career opportunities within a dynamic and international company.<br> About Us Ten Lifestyle Group is a global luxury concierge service and offers a unique opportunity to become part of a dynamic team in our travel department.<br> Our clients and employees are at the center of everything we do.<br> We support High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients in organizing their leisure and luxury travel.<br> Our goal at Ten is simple: We want to become the world’s most trusted service company.<br> We deliver our service through a combination of our unique, technology-enabled platform and the expertise of our highly qualified lifestyle managers.<br> Ten is growing rapidly and has ambitious plans to continue innovating and improving the lives of our members.<br> As a certified B Corp, Ten Lifestyle Group is part of a global community of companies committed to making a positive impact on society and the environment.<br> This is Ten Lifestyle Group Our Commitment to Diversity: We promote diverse perspectives, cultures, and experiences.<br> Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment.<br> All aspects of our collaboration – from hiring to promotion – are based on performance, competence, commitment, and business needs.<br> Ten works exclusively with a selected list of preferred recruitment agencies.<br> Please note that we are currently not accepting any additional agencies.<br> Ten Group is not responsible for fees related to unsolicited applications.<br> What We’re Looking For Experience Minimum 3+ years’ experience in luxury leisure travel, concierge, or tour operating Proven experience creating tailor‑made itineraries for high‑net‑worth clients Strong background in flight‑inclusive travel and GDS systems (Amadeus preferred) Experience negotiating with premium suppliers and managing complex bookings Skills & Knowledge Fluent in Arabic and English (professional working proficiency required) Excellent knowledge of global luxury destinations and suppliers Strong understanding of affluent customer expectations and luxury service delivery Commercial awareness with a natural sales and upselling ability Highly organized, detail‑driven, and adaptable in a fast‑paced environment Desirable Certifications Amadeus, IATA, CTA/CTC, Virtuoso, or other recognized travel industry qualifications Work Location Please note: This position is 100% office-based in Riyadh .<br> Candidates must be willing and able to work full-time from our Riyadh office , as remote or hybrid work arrangements are not available for this role.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Heart of House Specialist Role</h3>
<p style="margin:0 0 12px; ************;">The Ritz-Carlton Hotel Company, *** is seeking a <strong style="font-weight:700;">Heart of House Specialist</strong> to join our team in the Red Sea region. This full-time role is essential for supporting various vital hotel functions by ensuring exceptional cleanliness and operational efficiency. The specialist contributes to maintaining the high standards of excellence that are foundational to The Ritz-Carlton establishments.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Contributions to Hotel Operations</h3>
<p style="margin:0 0 12px; ************;">Heart of House Specialists play a crucial role in collaborating with multiple departments, including the kitchen, catering, and laundry, to address their cleaning requirements. This involves ensuring the availability of clean, fresh linen and impeccably clean dishes for guests. The role also includes the proper use and maintenance of essential equipment and tools, such as dishwashers, handwashing stations, washing machines, and dryers, along with the transportation of dishes and linen throughout the hotel premises.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Primary Responsibilities</h3>
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<li style="margin:0 0 6px;">Support various hotel departments by fulfilling cleaning needs.</li>
<li style="margin:0 0 6px;">Ensure the provision of clean linen and impeccable dishes for guest use.</li>
<li style="margin:0 0 6px;">Operate and maintain equipment and tools, including dishwashers, handwashing stations, washing machines, and dryers.</li>
<li style="margin:0 0 6px;">Transport dishes and linen efficiently throughout the hotel.</li>
<li style="margin:0 0 6px;">Perform all other tasks requested by managers that correspond to the position.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Workplace Standards and Professional Conduct</h3>
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<li style="margin:0 0 6px;">Contribute to creating and maintaining a safe workplace environment.</li>
<li style="margin:0 0 6px;">Adhere strictly to all company policies and established procedures.</li>
<li style="margin:0 0 6px;">Meet and uphold all quality standards and expectations.</li>
<li style="margin:0 0 6px;">Maintain a professional uniform, personal appearance, and communication style.</li>
<li style="margin:0 0 6px;">Develop positive and constructive professional relationships with colleagues and other departments.</li>
<li style="margin:0 0 6px;">Collaborate with team members to achieve common goals.</li>
<li style="margin:0 0 6px;">Listen and respond appropriately to concerns from other employees.</li>
<li style="margin:0 0 6px;">Report any accidents, injuries, or hazardous working conditions to management promptly.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Demands of the Position</h3>
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<li style="margin:0 0 6px;">Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds (* kg) without assistance.</li>
<li style="margin:0 0 6px;">Comfortable working in standing, sitting, and moving positions for extended periods.</li>
<li style="margin:0 0 6px;">Capable of reaching objects overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for the Heart of House Specialist position are expected to demonstrate a commitment to service excellence. This role requires 0-1 years of experience, and formal educational qualifications such as a high school diploma or secondary level equivalent are not mandated. No specific related work experience, supervisory experience, or professional licenses or certifications are required for this position.</p>
Experience in developing and delivering a multi-channel corporate communications strategy in a global, diversified, and agile organization. Excellent communication skills both verbal and written. Strong interpersonal and project management skills. Professional gravitas, credibility, and diplomacy skills to liaise with senior leaders and executives Ability to confidently present to senior executives and explain communication strategies, activation plans, and KPIsAble to distil technical terms, information, aims and objectives, information and objectives, and translate these into clear and compelling communication concepts for stakeholders. Fluent in written and verbal English, while Arabic language skills not mandatory but desirable<br><br>Specify work experience:<br><br>Strategic communications, either in-house or in a consultancy, Oil & Gas or Energy Sector and a technology background is preferred, with regional experience also desirable<br><br>Requirements<br><br>8 to 12 years of experience in strategic communications, either in-house or in a consultancy. Experience in the Oil & Gas or Energy Sector and a technology background is preferred, with regional experience also desirable Bachelor's degree, with advanced or professional qualifications in Communications or related disciplines also desirable
<p>The House Hotel Dar Tantora, Alula ABOUT KERTEN HOSPITALITY Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimizing operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travelers. The Group s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline. Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way . ABOUT THE PROPERTY Dar Tantora, The House Hotel An earth-built community in AlUla Dar Tantora The House Hotel with its labyrinth of tightly packed streets, hundreds of mud-brick buildings, and a colossal watchtower fort, Dar Tantora, The House Hotel, is situated in the heart of AlUla s Old Town, one of Saudi Arabia's most impressive heritage sites. Meanwhile, Cloud 7 Residence, Dar Tantora The House Hotel s sister property, offers a serene escape just a short distance away from the bustling city center. The exclusive community, composed of 30 rooms, 2 F&B outlet, cigar lounge, spa, numerous bespoke retail stores will become the most sought-after earth friendly, low impact sustainable heritage eco sanctuary, where the goal is to create an experience, with workshops and activities that showcase the importance of the destination in history. ABOUT THE ROLE KEY RESPONSIBILITIES Greet and welcome guests warmly, ensuring a smooth check-in and check-out process. Handle reservations, room assignments, and billing with accuracy. Provide information on hotel services, facilities, and local attractions. Respond to guest requests, concerns, and complaints promptly and professionally. Coordinate with Housekeeping, F&B, and other departments to meet guest needs. Follow front office procedures and standards for service, safety, and compliance. Maintain accurate records of guest interactions and transactions in the PMS. Build positive relationships with guests by providing attentive and personalized service. Use hotel systems and digital tools effectively to manage reservations and guest services. Share guest feedback and suggest improvements to enhance service quality. Adapt quickly to guest needs and apply creative solutions in daily tasks. JOINING OUR TEAM MEANS Competitive Compensation : A rewarding package tailored to your experience. Career Growth : Opportunities for advancement within our dynamic organization. Inclusive Environment : A vibrant and inclusive workplace that encourages collaboration. Shared Purpose: Working with passionate people who live our values every day connecting, innovating, curating, and leading the way together. Apply CRAFT YOUR CAREER.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or degree in Hospitality, Tourism, or related field preferred. Previous experience in front office, customer service, or hospitality is an advantage. Knowledge of PMS and front office systems (Opera, Fidelio, or similar) is a plus. Basic computer skills, including Microsoft Office (Word, Excel, Outlook). Strong communication and interpersonal skills. Friendly, proactive, and able to work under pressure with a guest-first mindset. Flexibility to work shifts, weekends, and holidays as needed. Fluent in English.</p>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an operations manager, you’re not just directing daily hotel operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<p>As the operations manager, you will be responsible for performing the following tasks to the highest standards:</p>
<ul>
<li>Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular the GM, DBD, FC and HRD.</li>
<li>In charge of front office, housekeeping, security, engineering, food & beverage, kitchen, recreation as well as food safety.</li>
<li>Actively participate in the key management issues in the property such as capital projects, refurbishments, training and customer service.</li>
<li>Train team members and implement Hilton standard and related departmental regulations.</li>
<li>Conduct routine inspections of all areas in the hotel to ensure that all hardware and software are in optimum condition.</li>
<li>Make a detailed and realistic cost control plan to control operating costs for each department to maximize operating profits without compromising Hilton standards, safety procedures and guest experience.</li>
<li>Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses including costs for outsourcing of labour or services.</li>
<li>Manage direct reports professionally to ensure effective teamwork and operations.</li>
<li>Plan or approve appropriate annual, quarterly, monthly budgets, targets and work plans for each direct report.</li>
<li>Conduct regular operations meetings including all direct reports.</li>
<li>Supervise daily team members’ performance and grooming.</li>
<li>Ensure that duty rosters are based on the needs of the hotel and are compliant with labour laws.</li>
<li>Ensure hotel and direct reports achieve key targets including but not limited to revenue, profit, SALT, QA, turnover, etc.</li>
<li>Work with the DBD and F&B managers to ensure that all aspects of F&B is operating cost effectively (menu presentations / menu / pricing / promotions and ongoing activities).</li>
<li>Assist the DBD in establishing (with C&C sales) an efficient and competitive C&C strategy and pricing.</li>
<li>Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc.</li>
<li>Evaluate competitors’ products and price policies twice a year.</li>
<li>Ensure that VIP guests receive the care and service they deserve every day.</li>
<li>Adhere to the hotel’s security and emergency policies and procedures.</li>
<li>Assist the general manager in all activities and functions relating to the daily operations of the hotel.</li>
<li>Complete relevant tasks assigned by the general manager.</li>
<li>The management reserves the right to make changes to this job description at its sole discretion and without advance notice.</li>
<li>Carry out any other reasonable duties and responsibilities as assigned.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
The House of Colours is a premier beauty and nail care destination based in Riyadh, Saudi Arabia. As the proud franchise partner for 5 leading international beauty brands, we supply high-end products to top-tier salons and individual beauty enthusiasts across the Kingdom.<br>Beyond product distribution, we are a comprehensive industry partner—offering professional training, official certifications, and expert salon consultations. We are a dynamic, fast-growing team dedicated to raising industry standards and driving excellence in the beauty sector.<br>If you have an eye for luxury and a passion for sales, we want you on our team!<br>Beauty Sales Specialist<br>???? Location: Riyadh, Saudi Arabia (Full-Time, On-Site)<br>As our new Beauty Sales Specialist, you will be the driving force behind our brand growth. You’ll proactively headhunt new salon clients, build powerful relationships with beauty professionals, and pitch our exclusive portfolio to secure new business and expand our market footprint.<br>???? What You’ll Do:<br>Drive Sales & Growth: Meet and exceed sales targets through smart upselling, cross-selling, and relationship-building. Be the Brand Expert: Demonstrate product usage, highlight key features and benefits, and share your knowledge of the latest beauty trends. Maintain Visual Excellence: Manage in-store displays, keep product inventory stocked, and ensure a pristine, luxurious shopping environment. Collaborate & Grow: Gather client feedback, support promotional events, and work closely with the team to elevate the overall customer experience.<br>???? What We're Looking For:<br>Industry Experience: Proven experience in beauty retail, cosmetic sales, or working within a professional salon environment. Product Knowledge: A strong background, excellent familiarity, and deep interest in nail care products, manicure/pedicure tools, cosmetics, and beauty trends. Sales & Interpersonal Skills: Exceptional communication and negotiation abilities, with a natural talent for building lasting client relationships and driving sales. Retail Operations: Comfortable managing point-of-sale (POS) systems, tracking inventory, and maintaining high visual merchandising standards. Language Proficiency: Arabic Speaker is essential; proficiency in English is a major plus to effectively serve our local clientele in Riyadh.<br>If you have the drive, the sales expertise, and the passion to represent elite international brands in the heart of Riyadh, we want to hear from you. Take the next bold step in your career and join a team that values excellence, growth, and innovation.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About House of Consulting Office</h3>
<p style="margin:0 0 12px; ************;">House of Consulting Office for Consulting Engineers Co. (HCO) is a leading multidisciplinary consulting engineering firm in Saudi Arabia. HCO provides integrated architectural, engineering, planning, and project management consultancy services, delivering comprehensive solutions that support clients throughout the entire project lifecycle.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview: Structural Engineer</h3>
<p style="margin:0 0 12px; ************;">We are currently seeking an experienced <strong style="font-weight:700;">Structural Engineer</strong> to join our team. This full-time role involves the supervision of structural construction works and ensuring compliance with approved designs and specifications across all project phases. The successful candidate will play a key role in the delivery of high-quality engineering solutions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
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<li style="margin:0 0 6px;">Supervise structural construction works throughout all project phases.</li>
<li style="margin:0 0 6px;">Review structural drawings, shop drawings, reinforcement details, and material submittals.</li>
<li style="margin:0 0 6px;">Monitor concrete, steel, and structural installations.</li>
<li style="margin:0 0 6px;">Conduct structural inspections to ensure compliance with approved designs and specifications.</li>
<li style="margin:0 0 6px;">Coordinate with contractors, consultants, and project teams.</li>
<li style="margin:0 0 6px;">Resolve structural technical issues during construction.</li>
<li style="margin:0 0 6px;">Monitor quality control procedures and structural testing.</li>
<li style="margin:0 0 6px;">Prepare inspection reports and technical documentation.</li>
<li style="margin:0 0 6px;">Ensure compliance with safety standards and project requirements.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
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<li style="margin:0 0 6px;">Bachelor's Degree in Civil or Structural Engineering.</li>
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of relevant experience in structural engineering.</li>
<li style="margin:0 0 6px;">Previous <strong style="font-weight:700;">PMC (Project Management Consultancy) experience is mandatory</strong>.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location and Type</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position located in AlUla, within the Al Har Al Ulya region of Al Madinah, Saudi Arabia (Medina). The role requires a dedicated presence on-site to effectively manage and supervise structural works.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">House of Consulting Office invites qualified candidates who meet the specified requirements to apply for this Structural Engineer position. We look forward to reviewing your application.</p>
<p><br></p><p><b>Job Responsibilities</b></p><p>Reception Duties</p><ul><li>Welcome guests, visitors, and members in a professional and courteous manner, ensuring a positive first impression.</li><li>Coordinate front desk activities including guest registration, appointments, bookings, and inquiries.</li><li>Manage incoming calls, emails, and correspondence, ensuring timely responses and appropriate follow-up.</li><li>Provide accurate information regarding facility services, programs, events, and amenities.</li><li>Coordinate guest requests and liaise with internal departments to ensure prompt resolution.</li><li>Maintain the appearance, cleanliness, and organization of reception and public areas.</li><li>Support concierge and administrative activities as required.</li></ul><p>Retail Operations Duties</p><ul><li>Support the daily operation of the retail outlet and ensure an exceptional customer experience.</li><li>Assist guests and customers with retail purchases and product inquiries.</li><li>Coordinate retail inventory management, stock replenishment, and merchandise displays.</li><li>Monitor product availability and coordinate reordering requirements with relevant stakeholders.</li><li>Process sales transactions accurately using POS systems and maintain transaction records.</li><li>Support promotional activities, seasonal campaigns, and merchandising initiatives.</li><li>Ensure retail areas are maintained according to company presentation standards.</li></ul><p>Administrative and Coordination Duties</p><ul><li>Maintain accurate records of guest interactions, bookings, retail sales, and inventory reports.</li><li>Prepare periodic operational and sales reports as required.</li><li>Support the coordination of events, activities, and special programs.</li><li>Assist in tracking budgets, purchase requests, and supplier requirements where applicable.</li><li>Ensure compliance with company policies, procedures, and service standards.</li><li>Coordinate with internal departments to support smooth operational delivery.</li></ul><p>Customer Service & Guest Experience</p><ul><li>Deliver a consistently high level of customer service.</li><li>Handle guest concerns and complaints professionally and escalate issues when required.</li><li>Promote products, services, memberships, and activities to maximize guest engagement and revenue opportunities.</li><li>Build positive relationships with guests and stakeholders to enhance customer satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Tourism, or a related field. 0-1 years of experience in hospitality, reception, guest services, retail operations, or a similar environment. Previous retail or sales experience is preferred. Knowledge of reception operations, customer service principles, and retail practices. Skills : Strong interpersonal and communication skills. Proficiency in Microsoft Office applications. Ability to work in a fast-paced customer-facing environment. Strong organizational and coordination skills. Professional appearance and customer-focused approach.</p>
<p><br></p><p><b>Job Purpose</b></p><p>The Concierge is responsible for delivering exceptional guest service and personalized anticipatory and discreet experiences for members and visitors of the AMAALA Yacht Club. This role blends hospitality excellence with local knowledge, coordinating bespoke services on land and sea while maintaining the club s reputation for seamless luxury service, reflecting Red Sea Global s commitment to world-class luxury service and sustainability.</p><p>Job Responsibilities (Organizational)</p><ul><li>Provide a warm, professional, and engaging welcome to all members and guests upon arrival using guests names and creating warm and welcoming first impression</li><li>Serve as the main point of contact for guest requests, reservations, and information regarding club amenities, events, and local attractions anticipating guest needs for tailored experiences</li><li>Coordinate personalized itineraries and experiences, including dining, transportation, leisure, and entertainment arrangements.</li><li>Maintain strong knowledge of yacht services, marina facilities, and local destinations relevant to the AMAALA region.</li><li>Liaise with internal departments (Front Office, F&B, Housekeeping, Spa, and Security) to ensure seamless guest experiences.</li><li>Handle guest inquiries, complaints, and special requests promptly and with a solution-oriented approach.</li><li>Support VIP and VVIP arrivals with discretion and professional demeanor.</li><li>Maintain accurate guest records and preferences in the CRM system for future visits.</li><li>Promote sustainability initiatives and luxury lifestyle experiences aligned with Red Sea Global s brand standards.</li><li>Coordinate external vendors (chauffeurs, florists, luxury transport, local guides) ensuring quality and confidentiality.</li><li>Uphold club policies, privacy standards, and safety procedures.</li></ul><p>Job Stakeholders (Internal)</p><ul><li>Front Office and Guest Relations Teams</li><li>Food & Beverage Department</li><li>Housekeeping and Maintenance</li><li>Marina Operations</li><li>Security</li><li>Sustainability and Experience Teams</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or diploma in Hospitality, Tourism, or related field.</li><li>Minimum 3 years of experience in a 5-star hotel, luxury resort, or yacht club environment.</li><li>Prior experience with VIP clientele or ultra-luxury brands preferred.</li><li>Strong local knowledge of AMAALA or Red Sea region is an advantage.</li><li>Exceptional communication and interpersonal skills.</li><li>Proficiency in English (Arabic preferred).</li><li>Strong organizational and multitasking abilities.</li><li>High attention to detail and service personalization.</li><li>Professional presentation and grooming standards.</li><li>Ability to handle confidential information with discretion.</li><li>Proficient in MS Office and property management systems (Opera, Fidelio, or similar).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Raffles The Red Sea is seeking an exceptional Director of Residence to lead and oversee all residential operations at our luxury resort destination in Umluj, Saudi Arabia. In this pivotal leadership role, you will be responsible for delivering world-class residential experiences while maintaining the highest standards of service excellence that define the Raffles brand. You will drive operational efficiency, foster a culture of excellence, and ensure every resident enjoys an unparalleled lifestyle experience. Oversee all aspects of residential operations, including housekeeping, maintenance, concierge services, and guest relations Develop and implement strategic initiatives to enhance resident satisfaction and loyalty Lead, mentor, and motivate a diverse team of residential staff, fostering a culture of excellence and continuous improvement Manage residential budgets, control costs, and optimize resource allocation while maintaining premium service standards Ensure compliance with all operational policies, safety regulations, and Raffles brand standards Monitor and analyze key performance indicators to drive operational excellence and identify improvement opportunities Cultivate strong relationships with residents, addressing concerns promptly and proactively Collaborate with other departments to create seamless, integrated experiences for residents Implement and maintain quality assurance programs to consistently exceed guest expectations Represent the residential division in strategic planning and organizational initiatives Stay current with luxury hospitality trends and best practices to maintain competitive advantage</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 8+ years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership position Proven expertise in residential operations management or property management within ultra-luxury environments Strong track record of leading high-performing teams and developing talent Exceptional customer service orientation with a demonstrated commitment to exceeding guest expectations Advanced proficiency with property management systems and hospitality technology platforms Strong financial acumen with experience managing significant operational budgets Excellent communication, interpersonal, and presentation skills Strategic thinking and problem-solving abilities with a decisive, action-oriented approach Knowledge of luxury hospitality standards and best practices Preferred: Experience with Raffles properties or similar ultra-luxury resort brands Preferred: Familiarity with Middle Eastern hospitality market and cultural awareness Preferred: Experience managing residential communities or mixed-use properties Preferred: Relevant hospitality management certifications or professional designations</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br> </div> <div> Job Description <p>FAENA The Red Sea is seeking an energetic and guest-focused <strong>Buggy Host (Saudi National)</strong> to join our Front Office team. This role is responsible for providing safe, efficient, and memorable transportation experiences throughout the resort while delivering exceptional hospitality at every interaction. As a key touchpoint in the guest journey, the Buggy Host will warmly engage with guests, assist with transportation requests, and ensure seamless movement across the resort while upholding the luxury service standards of the FAENA brand.</p> <p> <strong>Key Responsibilities</strong> </p> <ul> <li>Provide safe and efficient transportation for guests throughout the resort.</li> <li>Welcome guests warmly and deliver exceptional service during every journey.</li> <li>Assist guests with boarding and exiting buggies, ensuring comfort and safety at all times.</li> <li>Transport guests between villas, guestrooms, restaurants, wellness facilities, beaches, and other resort locations.</li> <li>Support guest arrivals and departures by assisting with luggage and transportation coordination.</li> <li>Respond promptly to transportation requests received through operational communication channels.</li> <li>Coordinate closely with Concierge, Bell Desk, Front Office, and Guest Experience teams.</li> <li>Provide guests with basic information about resort facilities, events, and services.</li> <li>Support VIP guest movements and special transportation arrangements.</li> <li>Ensure buggy vehicles are clean, presentable, and ready for operation at all times.</li> <li>Conduct routine vehicle inspections and report maintenance concerns promptly.</li> <li>Follow all resort traffic rules, safety procedures, and operational guidelines.</li> <li>Ensure the safe handling of guest belongings during transportation.</li> <li>Maintain awareness of resort activities and peak operational periods to support guest needs.</li> <li>Uphold luxury hospitality standards through professional appearance, grooming, and guest engagement.</li> </ul> </div> <div><b> Qualifications </b><p> </p> <ul> <li>Valid driving license in accordance with local regulations.</li> <li>Previous experience in hospitality, guest services, transportation, or customer service is preferred.</li> <li>Experience within a luxury hotel or resort environment is advantageous.</li> <li>Strong communication and interpersonal skills.</li> <li>Excellent guest service mindset and professional attitude.</li> <li>Ability to work independently while remaining highly collaborative.</li> <li>Strong awareness of safety and operational procedures.</li> <li>Physically fit and able to assist guests with luggage when required.</li> <li>Ability to remain calm and professional in a fast-paced environment.</li> <li>Basic English communication skills; additional languages are an advantage.</li> <li>Passion for hospitality and creating memorable guest experiences.</li> </ul> </div> <div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p>The role We are looking for a Senior Partnership Manager to join us in Riyadh. In this role, you will be responsible for securing and delivering distinctive benefits and experiences for our members, as well as creating value for corporate partners through strategic partnerships across a broad range of industries. You will play a key role in driving commercial revenue growth while enhancing member satisfaction, reflected in strong NPS performance and positive member feedback.</p><p>Key responsibilities:</p><ul><li>Partnership Development & Management<ul><li>Identify and secure key partnerships in the region across travel (70%) dining, entertainment and retail (30%).</li><li>Negotiate favourable rates, offers, and events to maximize value for members.</li><li>Maintain ongoing relationships with partners to ensure sustainable growth and repeat successes.</li><li>Monitor partner performance to ensure consistently high-quality service delivery.</li></ul></li><li>Market Analysis & Strategy Execution<ul><li>Stay updated on market trends and competitor activities to ensure Ten s partnerships remain innovative and competitive.</li><li>Analyse redemption data and member demand to refine partnership strategies.</li><li>Propose and implement new strategies to impact member satisfaction, corporate revenue, and operational efficiencies.</li></ul></li><li>Cross-Functional Collaboration<ul><li>Work closely with marketing and content teams to maximize partnership visibility and member engagement.</li><li>Support client services and business development managers with client-related matters and new business proposals.</li><li>Share best practices and process improvements across teams and regions.</li></ul></li><li>Performance Measurement & Optimization<ul><li>Track and report on Objectives and Key Results (OKR) related to partnership success.</li><li>Use data analytics to drive improvements in partnerships offerings and member experiences.</li><li>Continuously refine approaches based on member feedback and performance metrics.</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience in the travel industry.</li><li>Prior experience sourcing and securing partnerships in KSA.</li><li>Strong communication and interpersonal skills with internal and external stakeholders.</li><li>Excellent attention to detail; ability to manage multiple priorities simultaneously.</li><li>Understanding of OTA distribution, wholesaler net rates, concierge and luxury operating models.</li><li>Analytical skills with confident use of Excel and data reporting.</li><li>Experience preparing client-facing presentations.</li><li>Ability to lead new business initiatives and align them with travel proposition goals.</li><li>Flexible, adaptable, and able to thrive in a fast-paced, dynamic environment.</li><li>Fluent in Arabic and English.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The FAENA Red Sea is seeking an energetic and guest-focused Buggy Host (Saudi National) to join our Front Office team. This role is responsible for providing safe, efficient, and memorable transportation experiences throughout the resort while delivering exceptional hospitality at every interaction. As a key touchpoint in the guest journey, the Buggy Host will warmly engage with guests, assist with transportation requests, and ensure seamless movement across the resort while upholding the luxury service standards of the FAENA brand.</p><p>Key Responsibilities</p><ul><li>Provide safe and efficient transportation for guests throughout the resort.</li><li>Welcome guests warmly and deliver exceptional service during every journey.</li><li>Assist guests with boarding and exiting buggies, ensuring comfort and safety at all times.</li><li>Transport guests between villas, guestrooms, restaurants, wellness facilities, beaches, and other resort locations.</li><li>Support guest arrivals and departures by assisting with luggage and transportation coordination.</li><li>Respond promptly to transportation requests received through operational communication channels.</li><li>Coordinate closely with Concierge, Bell Desk, Front Office, and Guest Experience teams.</li><li>Provide guests with basic information about resort facilities, events, and services.</li><li>Support VIP guest movements and special transportation arrangements.</li><li>Ensure buggy vehicles are clean, presentable, and ready for operation at all times.</li><li>Conduct routine vehicle inspections and report maintenance concerns promptly.</li><li>Follow all resort traffic rules, safety procedures, and operational guidelines.</li><li>Ensure the safe handling of guest belongings during transportation.</li><li>Maintain awareness of resort activities and peak operational periods to support guest needs.</li><li>Uphold luxury hospitality standards through professional appearance, grooming, and guest engagement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Valid driving license in accordance with local regulations.</li><li>Previous experience in hospitality, guest services, transportation, or customer service is preferred.</li><li>Experience within a luxury hotel or resort environment is advantageous.</li><li>Strong communication and interpersonal skills.</li><li>Excellent guest service mindset and professional attitude.</li><li>Ability to work independently while remaining highly collaborative.</li><li>Strong awareness of safety and operational procedures.</li><li>Physically fit and able to assist guests with luggage when required.</li><li>Ability to remain calm and professional in a fast-paced environment.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Passion for hospitality and creating memorable guest experiences.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Raffles The Red Sea is seeking an exceptional Director of Residence to lead and oversee all residential operations at our luxury resort destination in Umluj, Saudi Arabia. In this pivotal leadership role, you will be responsible for delivering world-class residential experiences while maintaining the highest standards of service excellence that define the Raffles brand. You will drive operational efficiency, foster a culture of excellence, and ensure every resident enjoys an unparalleled lifestyle experience.</p><p>Oversee all aspects of residential operations, including housekeeping, maintenance, concierge services, and guest relations</p><p>Develop and implement strategic initiatives to enhance resident satisfaction and loyalty</p><p>Lead, mentor, and motivate a diverse team of residential staff, fostering a culture of excellence and continuous improvement</p><p>Manage residential budgets, control costs, and optimize resource allocation while maintaining premium service standards</p><p>Ensure compliance with all operational policies, safety regulations, and Raffles brand standards</p><p>Monitor and analyze key performance indicators to drive operational excellence and identify improvement opportunities</p><p>Cultivate strong relationships with residents, addressing concerns promptly and proactively</p><p>Collaborate with other departments to create seamless, integrated experiences for residents</p><p>Implement and maintain quality assurance programs to consistently exceed guest expectations</p><p>Represent the residential division in strategic planning and organizational initiatives</p><p>Stay current with luxury hospitality trends and best practices to maintain competitive advantage</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 8+ years of progressive experience in luxury hospitality management, with at least 3 years in a director-level or equivalent leadership position</p><p>Proven expertise in residential operations management or property management within ultra-luxury environments</p><p>Strong track record of leading high-performing teams and developing talent</p><p>Exceptional customer service orientation with a demonstrated commitment to exceeding guest expectations</p><p>Advanced proficiency with property management systems and hospitality technology platforms</p><p>Strong financial acumen with experience managing significant operational budgets</p><p>Excellent communication, interpersonal, and presentation skills</p><p>Strategic thinking and problem-solving abilities with a decisive, action-oriented approach</p><p>Knowledge of luxury hospitality standards and best practices</p><p>Preferred: Experience with Raffles properties or similar ultra-luxury resort brands</p><p>Preferred: Familiarity with Middle Eastern hospitality market and cultural awareness</p><p>Preferred: Experience managing residential communities or mixed-use properties</p><p>Preferred: Relevant hospitality management certifications or professional designations</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>The opportunity Our client is a prominent, multi-entity group headquartered in Riyadh, with operations across the Kingdom andthe wider region and a clear path toward a public listing.<br> As the group scales and matures its corporategovernance, it is establishing a chartered in-house legal function for the first time, and is seeking a GeneralCounsel to build and lead it.<br> This is a rare chance to stand up a group-wide legal function from the ground up, as a founding member of theexecutive team, during a defining pre-listing chapter.<br> The role As General Counsel / Head of Legal, you will be the single accountable legal officer to the CEO and the Board,owning the group’s legal, governance, and compliance posture end to end.<br> You will build the in-house legalteam, lead the group’s legal and governance readiness for its planned listing, and protect the business whileenabling its decisions to be taken lawfully, defensibly, and commercially.<br> What you will do Build and lead the in-house legal function, setting its structure, priorities, and annual legal plan.<br> Own the group’s legal-risk posture and advise the CEO and Board on all material legal matters.<br> Drive legal and governance readiness for the planned public listing, closing gaps to listing standard.<br> Oversee board and company-secretarial governance: calendars, papers, minutes, resolutions, andstatutory registers and filings across all group entities.<br> Govern external counsel, the legal panel, and the legal budget with discipline.<br> Set and own the group’s contract-governance standard and the legal sign-off gate.<br> Lead disputes and litigation strategy, protecting the group’s interests and quantifying its exposure.<br> Own the compliance and integrity framework: code of conduct, anti-bribery, conflicts of interest, andwhistleblowing.<br> What you will bring A qualified lawyer with a senior in-house or top-tier private-practice background.<br> Strong Saudi corporate, commercial, labour, and litigation expertise, with multi-jurisdiction awareness.<br> Depth in corporate governance and capital-markets / listing readiness, including CMA governance-regulations and company-secretarial discipline.<br> Board-facing presence: the ability to advise and constructively challenge the executive, and to translate legal risk into clear business terms.<br> Commercial judgment, a legal leader who enables good decisions rather than blocking them.<br> A proven track record of building a function and managing external counsel to budget.<br> Fluent Arabic and English.<br> Why this role Build a group-wide legal function from the ground up and shape it as a founding executive.<br> A seat at the top table, reporting to the CEO and Board, at a pivotal moment for the group.<br> Genuine scope and influence across a multi-entity, multi-jurisdiction organisation.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Civil Engineer Opportunity</h3>
<p style="margin:0 0 12px; ************;">House of Consulting Office (HCO), a leading multidisciplinary consulting engineering firm in Saudi Arabia, is seeking an experienced <strong style="font-weight:700;">Civil Engineer</strong> to join our team. This full-time role is based in AlUla, Al Madinah, Saudi Arabia, and involves contributing to diverse engineering projects across the region.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About House of Consulting Office</h3>
<p style="margin:0 0 12px; ************;">HCO specializes in providing integrated architectural, engineering, planning, and project management consultancy services. We are committed to delivering comprehensive solutions that support our clients throughout the entire project lifecycle, ensuring high standards of quality and efficiency in all our endeavors.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Supervise civil construction activities and ensure compliance with approved designs.</li>
<li style="margin:0 0 6px;">Review civil drawings, shop drawings, material submittals, and method statements.</li>
<li style="margin:0 0 6px;">Monitor earthworks, concrete works, roads, infrastructure, and site development activities.</li>
<li style="margin:0 0 6px;">Conduct site inspections and ensure compliance with project specifications and quality standards.</li>
<li style="margin:0 0 6px;">Coordinate with contractors, consultants, and project stakeholders.</li>
<li style="margin:0 0 6px;">Monitor construction progress and resolve technical site issues.</li>
<li style="margin:0 0 6px;">Ensure compliance with safety requirements and quality procedures.</li>
<li style="margin:0 0 6px;">Prepare inspection reports and progress documentation.</li>
<li style="margin:0 0 6px;">Support project delivery within schedule and budget.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this Civil Engineer position should possess <strong style="font-weight:700;">5 to 10 years of relevant experience</strong> in civil engineering, preferably within a consulting or construction environment. A proven track record in supervising construction activities and managing project documentation is essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Location</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position based in AlUla, located within the Al Madinah region of Saudi Arabia. The role involves site-based supervision and coordination, working collaboratively with various project stakeholders to ensure successful project execution.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this Civil Engineer position. Join House of Consulting Office and contribute to impactful engineering projects in Saudi Arabia.</p>
<p><h4>Senior commercial director responsibilities</h4>
<p>The senior commercial director for KSA, Bahrain, and Kuwait is responsible for shaping and executing a long-term (3–5 year) commercial strategy with a strong focus on accelerating growth in the Kingdom of Saudi Arabia—one of Hilton’s most strategically important markets, expected to exceed 100 hotels within five years.</p>
<p>This role leads the development of the value proposition and investment cases required to unlock this growth, ensuring the right commercial foundations are established across sales, marketing, distribution, and revenue functions. The appointee will assess organizational design needs, budget requirements, talent capabilities, and performance enablers needed for sustained market leadership.</p>
<p>The senior commercial director is accountable for delivering top-tier commercial performance across the three markets and driving market share growth. The role includes hiring, developing, and mentoring high-potential talent, ensuring alignment with Hilton’s strategic priorities while fostering a culture that reflects Hilton’s values.</p>
<p>A critical success factor is the ability to build strong, influential partnerships with senior commercial leaders, regional and brand teams, general managers, ownership groups, and cross-functional stakeholders. The role requires exceptional communication, analytical rigor, and strategic thinking to solve complex business challenges and enable sustained success.</p>
<h4>What will I be doing?</h4>
<strong>Business acumen</strong><br>
<ul>
<li>Partner with the VP Commercial Services and Commercial Director MEA to develop long-term regional strategy, business cases, and stakeholder alignment.</li>
<li>Serve as the commercial business partner to the VP Operations for KSA, Bahrain, and Kuwait.</li>
<li>Lead, coach, and develop the Commercial Director, enabling them to own near-term tactical execution.</li>
<li>Support new hotel openings from a commercial perspective, leveraging Hilton’s full commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B, HRCC).</li>
<li>Translate organizational goals into clear performance standards for the Commercial Services team.</li>
</ul>
<strong>Setting strategy</strong><br>
<ul>
<li>Develop medium- and long-term commercial strategies to drive sustained, above-market revenue performance across all three markets.</li>
<li>Clearly communicate strategic priorities, progress, and results to internal and external stakeholders.</li>
<li>Gain senior-level alignment and sponsorship for key initiatives required to deliver strategic outcomes.</li>
<li>Lead strategic planning within the Commercial Services team to advance enterprise goals and ensure consistent communication.</li>
</ul>
<strong>Executing for results</strong><br>
<ul>
<li>Lead negotiations with third-party partners and suppliers as required.</li>
<li>Collaborate cross-functionally with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well as commercial leadership across MEA and EMEA.</li>
<li>Ensure all commercial initiatives are effectively planned, resourced, and executed.</li>
<li>Drive integrated commercial action across functions to maximize RevPAR and market share.</li>
</ul>
<strong>Leading teams</strong><br>
<ul>
<li>Ensure Commercial Services teams provide strong support to on-property commercial teams.</li>
<li>Build and maintain a high-performing talent pipeline, developing future leaders and succession plans.</li>
<li>Create a culture of performance, accountability, innovation, and continuous improvement.</li>
</ul>
<strong>Building relationships and influencing</strong><br>
<ul>
<li>Develop strong relationships across senior leadership to enable alignment and collaboration.</li>
<li>Strengthen partnerships with MEA and EMEA commercial teams to elevate commercial performance.</li>
<li>Maintain effective coordination with global commercial functions, including Database Management, HRCC, Distribution, and Channel Management.</li>
<li>Represent the commercial function at property visits, corporate meetings, owner meetings, and business reviews.</li>
</ul>
<h4>What are we looking for?</h4>
<ul>
<li>Demonstrated experience operating at a regional level with responsibility for a portfolio of no fewer than 20 hotels, including oversight of commercial performance, stakeholder engagement, and strategic execution across multiple countries.</li>
<li>Proven track record in high-growth markets, ideally with exposure to environments experiencing 4x+ growth rates, where rapid scaling, agility, and commercial innovation are essential.</li>
<li>Strong relationship building skills.</li>
<li>Ability to effectively plan and proactively communicate and manage expectations with stakeholders that may include both internal and external partners (project sponsors, senior leadership team).</li>
<li>Experience working in a matrix organization.</li>
<li>Experience in revenue management, sales, and marketing.</li>
<li>Presents clear and logical arguments and decisions based on factual data.</li>
<li>Quick and accurate when evaluating complex written and numerical information.</li>
<li>Develops constructive relationships at all levels within the organization.</li>
<li>Demonstrates leadership and effectively motivates teams, helps others when needed.</li>
<li>Maintains effectiveness in situations of disappointment or high pressure.</li>
<li>Adapts willingly to change.</li>
<li>Identifies priorities effectively, balancing importance, urgency, and resources.</li>
<li>Manages own personal time efficiently within tight schedules.</li>
<li>Strategic thinker while translating financial goals into operational plans.</li>
<li>Previous experience in change management and organizational design.</li>
<li>Storytelling and ability to create business cases and presentations to gain stakeholder buy-in.</li>
<li>Dynamic, innovative, and creative in finding business solutions.</li>
<li>Works effectively and accurately in a fast-paced environment.</li>
<li>Ability to challenge while maintaining strong relationships.</li>
<li>A high level of emotional intelligence and interpersonal skills with the ability to provide and receive professional, constructive feedback that elevates individual performance and job satisfaction.</li>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li>
</ul>
<p><em>Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>Find Your Shangri-La in Shangri-La </strong></p><br><br>
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<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
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<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li>
<li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li>
<li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li>
<li><span><span><span>Checks OPMS records for the following:</span></span></span></li>
<li><span><span><span>Guest history</span></span></span></li>
<li><span><span><span>Specialized instructions</span></span></span></li>
<li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included. Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li>
<li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li>
<li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br>
<br>
<ul>
<li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li>
<li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li>
<li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li>
<li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Prepare for daily arrivals in terms of room allocation, amenities and special requests of Guests. 2. Register and process check in for all arrivals. 3. Update and check guest information into the computer after a complete check in. 4. Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon Guests departure. 5. Drive Upselling and exceed the monthly targets. 6. Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time. 7. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up. 8. Handle issuance of guest room key cards and ensure effective control for guest security. 9. Check and convey message to Guests. 10. Assist at the reception desk, Foreign Exchange, Night Audit and the Business centre, as and when assigned. 11. Seek authorisation on special room rates , paid-outs, cash advances, and acceptance of a. cheques, on basis of established procedures 12. To check the paymaster and feedback to FOM. (Ultimate goal to have no paymaster). 13. Over credit limit report to be checked and files on daily basis. 14. Housekeeping discrepancy report checked and filed on daily basis. 15. Liaise with Guest Relations / Concierge for action plans on group arrivals / departure. 16. Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day. 17. Check Hotel situation, occupancy, functions, groups, VIPs. 18. File daily reception report and documents systematically. 19. At the end of the shift or the day ensure all GSAs reports are completed and submitted in the correct tray for night auditor. 20. Assist MOD in doing book out when needed. 21. Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding VIPs. 22. To effectively handle all guest complaints concerning the Front Office in co-ordination with the Front Office Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, report in writing via hotel duty log. 23. Attend and chair the daily briefings. 24. Comply with account audit requirements and be ready during your shift at all times. 25. Assist FOM to achieve the departmental targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in a reception, customer service, or similar front-facing role Excellent verbal and written communication skills in English Strong organizational and time management abilities Proficiency with Microsoft Office applications and phone systems Ability to multitask and prioritize in a busy environment Professional demeanor with a friendly and empathetic approach to customer interactions Bilingual capabilities in Arabic and English (preferred) Experience with scheduling software and appointment management systems (preferred) Ability to maintain composure and handle multiple inquiries simultaneously Strong interpersonal skills and ability to work collaboratively with diverse teams</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Find Your Shangri-La in Shangri-La </strong></p><br><br>
<br>
<p><strong><u>Shangri-La Jeddah</u></strong></p><br><br>
<br>
<p><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments</span></span></span></li>
<li><span><span><span>4 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span><span>The Residence Guest Service Associate is responsible for guest registration, guest check-out, cashiering, and foreign exchange. The position is also responsible for facilitating or providing assistance in case of guest queries/requests.</span></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>As a Residence Guest Service Associate, we rely on you to,</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>Checks supplies to ensure that stock is sufficient for the expected business within the covered shift and/or for the day.</span></span></span></li>
<li><span><span><span>Prior to arrivals, prepares all needed documents (registration forms, vineyards, welcome folders, etc.) to facilitate check-in.</span></span></span></li>
<li><span><span><span>Acknowledges and welcomes guests as soon as guest approaches the desk</span></span></span></li>
<li><span><span><span>Checks OPMS records for the following:</span></span></span></li>
<li><span><span><span>Guest history</span></span></span></li>
<li><span><span><span>Specialized instructions</span></span></span></li>
<li><span><span><span>Assists guests in completing the registration form, reviewing entries to ensure important details are included. Directs guests to appropriate lifts and coordinates with Concierge staff.</span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span><span>At least 1 year working experience in a hotel.</span></span></span></li>
<li><span><span><span>Communicates and writes with fluency in English (as well as the Arabic language)</span></span></span></li>
<li><span><span><span>Pleasant, friendly, and cheerful attitude</span></span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><strong><u><span><span><span>Why Join Us:</span></span></span></u></strong></p><br><br>
<br>
<ul>
<li><span><span><span>A workplace that values your passion and supports self-realization and personal growth. </span></span></span></li>
<li><span><span><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></span></span></li>
<li><span><span><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></span></span></li>
<li><span><span><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></span></span></li>
</ul>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>