House gard Jobs - Jeddah Saudi

OVERVIEWAt Rosewood Red Sea an ultra-luxury hospitality environment, the Engineering Manager represents the frontline of technical excellence, ensuring that every guest-facing and back-of-house system performs flawlessly at all times. This role transcends routine maintenance, requiring agility, precision, and a service-driven mindset to uphold Rosewood’s A Sense of Place philosophy comfort, safety, and sophistication. Operating at the intersection of engineering and guest experience, the Engineering Manager brings responsiveness, technical mastery, and initiative—often acting independently, resolving complex issues in real time, and contributing ideas that enhance operational performance. Through hands-on expertise and proactive engagement, the role reinforces a seamless, elevated environment that distinguishes luxury hospitality from conventional operations. JOB RESPONSIBILITIES1. Operational Excellence & System Management Ensure continuous operation of all hotel systems including: HVAC, electrical, plumbing, fire & life safety, and ELV systems Monitor plant equipment (chillers, boilers, pumps, generators) to ensure optimal efficiency and reliability Perform routine inspections, technical rounds, and log all operational parameters Maintain readiness of standby systems and emergency equipment Ensure uninterrupted utilities like power, ventilation, and water across the hotel 2. Guest Response & Service Integration Respond immediately to guest maintenance requests with professionalism and minimal disruption Diagnose and resolve in-room and public area issues efficiently Engage with guests when required, ensuring resolution aligns with luxury service expectations 3. Preventive & Corrective Maintenance Execute preventive maintenance programs across all equipment and systems Troubleshoot and repair: Electrical systems HVAC and refrigeration Plumbing and mechanical systems Carry out minor civil works (painting, carpentry, finishing) Multi-skilled in maintenance across MEP systems and general building works 4. Emergency Response & On-Call Duties Act as first responder for all technical emergencies, including: Power failure Fire system activation Water leakage / flooding Participate actively in the Emergency Response Team (ERT) Remain available beyond shifts for urgent breakdowns when required Execute safe isolation procedures (Lockout/Tagout) 5. Health, Hygiene & HACCP Compliance Ensure all engineering systems in kitchens, food preparation, and storage areas comply with HACCP standards Maintain hygiene-focused systems such as: Kitchen ventilation & exhaust (grease control, airflow balance) Drainage and waste water systems Cold room temperature stability Support Food Safety teams during audits and inspections Ensure no engineering-related risk to food safety or hygiene standards 6. Shift Ownership & Reporting Take full responsibility of engineering operations during assigned shift Maintain accurate: Logbooks Incident reports Shift handover documentation Communicate critical issues clearly to the next shift and supervisors Daily activity reporting and cross-shift communication are essential 7. Technical Expertise & Multi-Skilling Demonstrate strong working knowledge across: Electrical systems HVAC & refrigeration Plumbing BMS (Building Management Systems) Read and interpret technical drawings, schematics, and manuals Operate and calibrate gauges, meters, and control systems Advanced troubleshooting and multi-disciplinary skills are expected 8. Inventory & Resource Control Monitor spare parts and consumables Initiate requisitions to maintain operational readiness Ensure proper handling and storage of tools and materials 9. Safety, Compliance & Standards Adhere strictly to: Safety procedures Fire and life safety standards Local authority regulations Identify and report hazards, risks, and non-compliance issues Ensure proper use of PPE and safe work practices 10. Team Collaboration & Informal Leadership Coordinate with other departments to minimize operational disruption Support and guide junior technicians when required Contribute to a culture of accountability, responsiveness, and precision 11. Continuous Improvement & Innovation Identify opportunities to improve: System efficiency Energy consumption Maintenance practices Participate in demonstrations, technical briefings, and cross-department initiatives Suggest and implement practical improvements that enhance guest comfort and operational reliability QUALIFICATIONS & EXPERIENCEEducation Diploma or Degree in: Mechanical / Electrical / Building Services Engineering<br> (Technical certification or vocational training accepted in luxury hospitality environments) Experience Minimum 3–6 years in engineering or maintenance operations Prior experience in 5-star hotel or luxury property preferred Exposure to: Plant room operations Guestroom maintenance BMS systems Technical Skills Strong troubleshooting capability across MEP systems Knowledge of: Preventive maintenance systems Energy management practices Building automation systems (BMS) Ability to read and interpret technical drawings and manuals Communication & Language Strong verbal and written communication skills Ability to: Interact professionally with guests Prepare reports and logs accurately Fluency in English (mandatory) Arabic or additional languages preferred in Middle East operations Behavioral Competencies High level of responsiveness and accountability Ability to work independently under pressure Strong problem-solving and decision-making skills Detail-oriented with a proactive mindset Training & Development Capability Ability to share technical knowledge with peers Participate in training sessions and safety drills Support onboarding of new technicians Health, Safety & Compliance Knowledge Understanding of: HACCP requirements (engineering-related aspects) Fire and life safety systems Safe work practices and risk assessments Other Requirements Flexibility to work shifts, weekends, and holidays Physically capable of handling engineering tasks Willingness to be on-call and respond to emergencies at any time

Revenue Manager MEA - Jeddah<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:<br>-We will respect and value your background and perspectives-We will work together with integrity-We will share our incredible pride for job, company, and industry<br>What we ask of you:<br>-Bring passion to all that you do-Listen, move fast and think innovatively-Speak up, have ideas, and share them-Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:<br>We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.<br>With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>About the job JOB SCOPE :The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as Rev PAR, ADR, and occupancy rates while tailoring approaches for MEA region.<br>JOB RESPONSIBILITIES :Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property’s unique positioning. Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly. Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution Daily pick-up analysis, strategy adjustments and reporting Set and adjust pricing across different markets and segments to drive revenue and profitability. Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies. Create and maintain a rolling demand calendar Ensure web site booking process is maintained up-to-date and functional Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points Conduct quarterly property performance reviews and develop strategic and tactical action Prepare an outline for and support the annual revenue budget process Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…) Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA. Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities. Perform any other duties as may be assigned by the Management from time to time.<br>JOB REQUIREMENTS :Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field. Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred. Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies. A strong command of both written and spoken English is required. Proficiency in Arabic language skills is a plus. Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts. Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools. Ability to work across MEA time zones and travel as required. Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment. Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Managing Counsel, Product (Payroll experience required) based in Saudi Arabia.<br><br>This is an individual-contributor legal leadership role supporting the development of complex HR technology products across global markets.<br><br>You’ll act as a strategic legal partner to Product, Payroll, Engineering, Privacy, Security, and Commercial teams.<br><br>The role has a particular focus on payroll, AI/ML, data protection, employment law, and emerging technology regulation.<br><br>You’ll translate complex legal requirements across 90+ jurisdictions into practical guidance and actionable product requirements.<br><br>The position combines deep legal expertise with commercial judgment, product thinking, and a strong interest in technology and AI.<br><br>You’ll work in a highly distributed, asynchronous environment alongside an experienced international legal team.<br><br>The opportunity is well suited to a pragmatic lawyer who enjoys solving complex problems and enabling innovation while managing regulatory risk.<br><br>Accountabilities<br><br>Provide end-to-end product legal counsel for payroll and AI-enabled products, including launch-readiness assessments, AI impact assessments, model cards, governance frameworks, and risk controls. Partner closely with Product, Engineering, Payroll, Privacy, Security, and Commercial Legal teams to identify and address legal considerations throughout the product lifecycle. Advise on product terms and conditions and AI-specific contractual provisions, including data and metadata use, training, output and intellectual property ownership, acceptable use, and transparency requirements. Monitor emerging AI, technology, employment, data protection, and payroll regulations across multiple jurisdictions and translate developments into clear, actionable requirements for product, design, and engineering teams. Support compliance with frameworks such as the EU AI Act, UK AI regulatory approaches, US federal and state developments, Canadian AI legislation, GDPR, and CCPA. Partner with Privacy and Security teams on DPIAs, TIAs, incident response, vendor assessments, and diligence relating to AI/LLM providers. Manage external counsel on complex, multi-jurisdictional matters, ensuring advice is practical, commercially focused, and aligned with business objectives. Deliver targeted legal enablement through training sessions, office hours, and practical guidance for internal stakeholders. Identify pragmatic solutions to complex legal and regulatory challenges rather than simply escalating issues. Contribute to the development of legal and governance frameworks that enable the responsible launch and scaling of technology products.<br><br>Requirements<br><br>Qualified lawyer with substantial experience advising on technology products, preferably across multiple jurisdictions or legal systems. Proven product counsel experience within technology, with strong expertise in HR technology, payroll, PEO, EOR, HRIS, or related employment technology platforms. Demonstrated ability to advise on complex products at scale and work across multiple jurisdictions. Deep knowledge of AI/ML legal and regulatory frameworks, including the EU AI Act, UK AI regulatory developments, US federal and state approaches, and Canadian AI legislation. Strong understanding of the intersection between AI regulation, data protection, employment law, and payroll compliance. Significant experience with payroll compliance is required, ideally across multiple jurisdictions. In-house legal experience is preferred, particularly within a technology company or fast-growing environment. Experience working in a startup or similarly fast-paced organization is an advantage. Strong analytical, organizational, and problem-solving abilities, with a practical and commercially minded approach to legal advice. Excellent written and verbal English communication skills, with the ability to translate complex legal concepts into clear guidance for technical and non-technical stakeholders. Strong interest in technology, HR technology, AI, and emerging digital products. Comfortable using modern collaboration and productivity tools such as Slack, Notion, Google Drive, Claude, or equivalent technologies. Experience working remotely and asynchronously is an advantage.<br><br>Benefits<br><br>Annual salary range of USD $66,300–$186,400, with actual compensation determined by location, experience, skills, training, business needs, and market conditions. Globally distributed, work-from-anywhere environment. Flexible working hours within an asynchronous operating model. Flexible paid time off.16 weeks of paid parental leave. Budget for coworking spaces, learning, wellness, and related professional or personal development activities. Mental health support services. Stock options. Home office budget and IT equipment. Compensation philosophy focused on pay equity, competitive local market rates, and fair compensation across global locations. Opportunities for professional growth, internal mobility, and exposure to complex international HR-tech and AI legal matters. Inclusive, globally distributed working environment with employee resource groups and support for workplace accommodations.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Revenue Manager MEA - Jeddah<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:<br>-We will respect and value your background and perspectives-We will work together with integrity-We will share our incredible pride for job, company, and industry<br>What we ask of you:<br>-Bring passion to all that you do-Listen, move fast and think innovatively-Speak up, have ideas, and share them-Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:<br>We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.<br>With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>About the job JOB SCOPE :The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as Rev PAR, ADR, and occupancy rates while tailoring approaches for MEA region.<br>JOB RESPONSIBILITIES :Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property’s unique positioning. Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly. Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution Daily pick-up analysis, strategy adjustments and reporting Set and adjust pricing across different markets and segments to drive revenue and profitability. Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies. Create and maintain a rolling demand calendar Ensure web site booking process is maintained up-to-date and functional Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points Conduct quarterly property performance reviews and develop strategic and tactical action Prepare an outline for and support the annual revenue budget process Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…) Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA. Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities. Perform any other duties as may be assigned by the Management from time to time.<br>JOB REQUIREMENTS :Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field. Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred. Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies. A strong command of both written and spoken English is required. Proficiency in Arabic language skills is a plus. Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts. Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools. Ability to work across MEA time zones and travel as required. Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment. Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Creative Producer (Performance Marketing) based in Saudi Arabia.<br><br>As a Creative Producer, you’ll own the creative production engine supporting user acquisition and performance marketing across multiple digital products. You’ll oversee the full lifecycle of video, static, GIF, and landing-page creatives, from concept development through delivery and publication. You’ll combine creative judgment with performance data to identify what to scale, iterate, or stop. The role offers significant ownership, with an expectation that you proactively develop new concepts rather than simply execute briefs. You’ll collaborate with designers, developers, freelance creatives, agencies, and marketing teams in a fully remote environment. You’ll also work hands-on with AI-powered creative tools and mobile-first advertising formats across platforms such as Meta and Tik Tok.<br><br>Accountabilities<br><br>Own the end-to-end creative production pipeline for the user acquisition team, covering concept development, production, iteration, and delivery of video, static, and GIF advertising assets, with an expected volume of approximately 100+ assets per month. Manage the complete landing-page and funnel production process, including quizzes, one-pagers, and interactive formats, from initial brief through publication, coordinating in-house developers and designers across approximately 20 projects per month. Proactively research, develop, and test new creative concepts, formats, and approaches instead of relying solely on incoming marketing briefs. Analyze creative and campaign performance to make data-informed decisions about which concepts to scale, discontinue, or iterate. Prepare clear creative briefs and scripts and contribute directly to the production and editing of photo and video content, including footage, music, graphics, and other assets. Coordinate freelance creative teams and external agencies, assigning work, managing production timelines, and maintaining a high standard of creative quality. Continuously explore AI-powered creative generation and automation tools to improve production efficiency and expand creative experimentation. Collaborate with performance marketing and cross-functional teams to ensure creative output supports acquisition goals and campaign performance.<br><br>Requirements<br><br>3+ years of experience in creative production, creative operations, or a comparable production-focused role, ideally within mobile gaming, i Gaming, or B2C digital products. Experience working in a startup or fast-paced digital environment is a strong advantage. Hands-on experience with AI-based creative generation tools and mobile-first advertising formats for platforms such as Meta and Tik Tok. Demonstrated ability to develop creative concepts, write briefs and scripts, and edit photo and video content. Practical experience sourcing and coordinating footage, music, graphics, and other creative assets. Strong understanding of performance marketing principles and the ability to use campaign and creative data to guide production decisions. Strong project management and coordination skills, with the ability to manage multiple creative workstreams and external contributors simultaneously. Excellent communication and collaboration skills, with confidence working in a fully English-speaking, remote environment. English proficiency at B2 level or above; native-level English is strongly preferred. Comfortable working with explicit or adult-oriented advertising content, as this is an essential requirement for the role.<br><br>Benefits<br><br>Fully remote, full-time working opportunity. Compensation details and the initial salary range will be shared with candidates during the recruitment process and before employment begins.28 calendar days of paid vacation per year.7 additional wellness days annually for personal, household, or recovery needs. Referral bonuses of up to $5,000 for successful employee recommendations.50% reimbursement for professional training, international conferences, and relevant professional events. Corporate discounts for English language lessons. Health support of up to $1,000 gross per year for employees who are not eligible for corporate medical insurance, which can be used toward personal health insurance or eligible medical expenses for employees and close family members. Workplace support, including equipment and office or coworking options where available, or reimbursement of eligible home-office and coworking expenses of up to $1,000 gross once every three years. Internal gamified recognition program where colleagues can award bonuses that can be exchanged for merchandise, team-building activities, massage certificates, and other rewards. Remote-first environment with the flexibility to work from home and collaborate with an international team.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Summary<br><br>We are seeking a professional, polished, and guest-focused Call Centre & Reservations Representative to join the team at The Groves in Riyadh.<br><br>As one of the first points of contact for our guests, you will play an important role in creating a seamless and positive guest experience. You will manage incoming calls and enquiries, assist guests with restaurant reservations, provide information about our dining, entertainment and retail offerings, and ensure every interaction reflects the high standards of The Groves.<br><br>This is a seasonal position for approximately 6-7 months, ideal for someone who enjoys working in a fast-paced, premium hospitality and entertainment environment and has a genuine passion for delivering exceptional guest service.<br><br>Answer incoming calls promptly, professionally, and with a warm and welcoming approach Handle restaurant reservations, booking enquiries, amendments, cancellations, and general guest requests accurately Provide guests with clear and up-to-date information about restaurants, menus, events, entertainment, operating hours, promotions, facilities, and experiences Assist guests in selecting suitable restaurants or experiences based on their requirements and preferences Manage high volumes of enquiries during peak periods while maintaining a calm, professional, and friendly manner Confirm booking details and ensure all guest information is accurately recorded in the relevant reservation or CRM system Respond to guest questions and concerns, taking ownership of enquiries through to resolution wherever possible Handle complaints professionally and sensitively, escalating matters to the appropriate department or supervisor when required Coordinate with restaurants, guest relations, operations, and other departments to ensure guest requests are followed through Maintain accurate records of guest interactions, bookings, requests, and follow-ups Proactively communicate any changes to reservations, operating hours, events, or guest arrangements Ensure all guest interactions are handled in line with service standards and brand experience Protect guest information and maintain confidentiality at all times Identify opportunities to enhance the guest experience through personalised service and thoughtful recommendations Support the wider Guest Experience team during busy periods and major events as required<br><br>Requirements<br><br>2 years experience in a call center, hospitality, or customer service role Business level proficiency in both Arabic and English (spoken and written) Prior experience in a call centre, hospitality, or customer service role is required Willing to work shifts on rotation one of them ending at midnight. Naturally warm, professional, and service-oriented Ability to remain calm and professional under pressure Familiarity with F&B, hospitality, or entertainment industries is an advantage<br><br>Most importantly, we are looking for someone who understands that every call is an opportunity to create a great first impression. You should be guest-obsessed, solutions-focused, and confident representing a premium hospitality destination.<br><br>This role is not simply about answering calls — it is about connecting guests with the experiences and ensuring their journey begins with exceptional service.<br><br>About The Group:<br><br>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br><br>At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution—we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br><br>Crafting a Homegrown Legacy<br><br>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br><br>Our Signature Brands<br><br>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, Zodia C Cuisine, Little Krazy, Luca Land, Luca Park, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br><br>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br><br>We Are Only Getting Started!<br><br>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br><br>People First<br><br>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.<br><br>Benefits<br><br>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:<br><br>Competitive salary packages - aligned with market standards and experience Career development & Internal promotions - grow with us across departments and seasons Creative & collaborative work culture - built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts - gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity - join a team of passionate professionals from around the world<br><br>Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.

Cluster Revenue Manager MEA - Jeddah<br>About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.<br>Our promise to you:<br>-We will respect and value your background and perspectives-We will work together with integrity-We will share our incredible pride for job, company, and industry<br>What we ask of you:<br>-Bring passion to all that you do-Listen, move fast and think innovatively-Speak up, have ideas, and share them-Believe in customer service, and treating every person with kindness<br>As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.<br>Who we are:<br>We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travellers. Through the years we have worked incredibly hard to create an experience that is both accessible and quality. Almost 26 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances, and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa, etc.<br>With the future of travel always insight, we created Smart Traveller, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.<br>Join our family today. Together, we'll make travel better.<br>About the job JOB SCOPE :The Revenue Manager for MEA is responsible for overseeing revenue management and distribution strategies across multiple hotel properties in these key markets. The primary goal is to maximize revenue, drive profitability, and ensure operational efficiency by improving key performance indicators (KPIs) such as Rev PAR, ADR, and occupancy rates while tailoring approaches for MEA region.<br>JOB RESPONSIBILITIES :Develop, implement, and maintain comprehensive revenue management strategies across multiple hotels in MEA, considering each property’s unique positioning. Analyze market trends, economic indicators, and competitor strategies to forecast demand and adjust pricing strategies accordingly. Oversee the inventory management across all distribution channels to ensure optimal balance between direct bookings and third-party platforms as well as manage and oversee strategy for all 3rd party distribution Daily pick-up analysis, strategy adjustments and reporting Set and adjust pricing across different markets and segments to drive revenue and profitability. Provide detailed revenue forecasting reports for each property and for the cluster as a whole. Use data-driven insights to report on trends and make adjustments to strategies. Create and maintain a rolling demand calendar Ensure web site booking process is maintained up-to-date and functional Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points Conduct quarterly property performance reviews and develop strategic and tactical action Prepare an outline for and support the annual revenue budget process Evaluate the performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…) Maintain a rolling demand calendar reflecting peak periods, holidays (e.g., Ramadan, local festivities), and major events in MEA. Ensure that websites and booking processes for MEA hotels are up-to-date and compliant with local regulations and guest expectations (including language, currency, and region-specific promotions Work closely with the sales, marketing, reservations, and finance departments of each hotel to ensure a cohesive revenue management strategy. Facilitate regular communication across properties to align on goals and strategies. Build relationships with local tourism boards, industry associations, and commercial partners to identify new revenue opportunities Collaborate with the marketing team to design and implement effective marketing campaigns tailored to local and international markets, enhancing direct bookings and promoting upsell opportunities. Perform any other duties as may be assigned by the Management from time to time.<br>JOB REQUIREMENTS :Bachelor’s degree in Business Administration, Finance, Hospitality Management, or related field. Minimum of 5 years' experience in hotel revenue management, with prior multi-property management experience highly preferred. Strong analytical skills with an advanced understanding of hotel revenue management processes and strategies. A strong command of both written and spoken English is required. Proficiency in Arabic language skills is Mandatory. Excellent communication, negotiation, and presentation skills, with sensitivity to cross cultural business contexts. Proficiency in hotel revenue management systems and tools, and strong command of Excel and data analysis tools. Ability to work across MEA time zones and travel as required. Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment. Deep knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranets used in this markets.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible. Parsons is looking for an amazingly talented Senior Project Manager to join our team! SPM will lead the end-to-end project and construction management of a high-profile mixed-use development, acting as the Client s representative within the PMC organization. The role covers project management, design review coordination, construction management oversight, stakeholder engagement, and delivery of the project to agreed time, cost, quality, and safety objectives.</p><p><strong>What You'll Be Doing:</strong></p><p><strong>Project Leadership &amp; Governance</strong></p><ul><li>Act as the primary day-to-day lead for the project within the PMC team, representing the Client s interests</li><li>Establish, implement, and maintain project governance frameworks, procedures, and reporting structures</li><li>Develop and maintain the overall project execution plan , including scope, schedule, cost, quality, risk, and communication plans</li><li>Chair regular internal PMC meetings and Client progress meetings; ensure clear decisions, action tracking, and closure</li></ul><p><strong>Scope, Schedule &amp; Cost Management</strong></p><ul><li>Lead development and maintenance of the integrated master programme covering design, procurement, construction, testing &amp; commissioning, and handover</li><li>Monitor contractor and consultant programmes; identify variances and drive corrective actions to achieve milestone dates</li><li>Oversee cost control in coordination with cost consultants: budget tracking, change/variation evaluation, and value engineering initiatives</li><li>Ensure strict management of scope, including change control, claims mitigation, and alignment with Client business case and operator requirements</li></ul><p><strong>Design Management &amp; Review</strong></p><ul><li>Coordinate and manage the design review process for all disciplines (architectural, structural, MEP, specialist systems) across all components (hotel, serviced apartments, offices, retail/F&amp;B/entertainment)</li><li>Work closely with the LDC and approved specialists to finalize the hotel package design, ensuring full compliance with operator s brand standards and technical requirements</li><li>Lead technical and coordination review of existing designs, including utility tanks, hotel systems (back-of-house, laundry, kitchens, vertical transportation, life safety, IT/ELV, etc.), and interface with shell &amp; core works</li><li>Ensure timely resolution of design issues, clashes, and interface risks between hotel, serviced apartments, office, and retail components</li><li>Support design-related approvals with local authorities and relevant stakeholders</li></ul><p><strong>Construction Management &amp; Site Oversight</strong></p><ul><li>Oversee construction activities of the main contractor(s) to ensure compliance with contract requirements, specifications, approved drawings, quality standards, and programme</li><li>Coordinate PMC construction supervision teams (discipline engineers, inspectors, planners, QS, HSE, QA/QC) and ensure effective site presence, documentation, and reporting</li><li>Monitor progress of shell &amp; core works and fit-out interfaces, particularly for the The designer hotel and serviced apartments</li><li>Ensure robust management of site logistics, access, sequencing, and phasing to minimize disruption and rework</li><li>Review and approve key construction method statements, shop drawings, material submittals, and technical queries</li></ul><p><strong>Quality, Health, Safety &amp; Environment (QHSE)</strong></p><ul><li>Drive a strong safety culture across the project and ensure compliance with HSE plans, regulations, and Client requirements</li><li>Ensure implementation of QA/QC procedures, inspection and test plans , and material approval processes</li><li>Monitor non-conformance reports and corrective actions; ensure lessons learned are captured and implemented</li><li>Support audits and inspections by Client, authorities, and third parties</li></ul><p><strong>Stakeholder &amp; Operator Coordination</strong></p><ul><li>Act as a key interface between the Client, LDC, contractors, and authorities</li><li>Coordinate with the designer for design reviews, mock-ups, brand standard compliance, operational requirements, and pre-opening activities</li><li>Work with leasing/asset management teams for office and retail components to accommodate tenant requirements and fit-out guidelines</li><li>Manage relationships with external stakeholders, including utility providers, municipality, civil defense, and other regulatory bodies</li></ul><p><strong>Risk, Issues &amp; Reporting</strong></p><ul><li>Establish and maintain a risk register and issues log ; identify, assess, prioritize, and mitigate project risks</li><li>Prepare and present periodic progress reports, dashboards, and executive summaries to the Client and PMC leadership, including key KPIs on time, cost, quality, and HSE</li><li>Proactively identify potential delays, claims, and disputes; implement mitigation strategies and support negotiation/settlement where required</li></ul><p><strong>Testing, Commissioning &amp; Handover</strong></p><ul><li>Plan and oversee testing &amp; commissioning strategy for all systems, with particular attention to hotel and serviced apartments building services, life safety, and operator-specific systems</li><li>Coordinate with The designer and their pre-opening team to ensure systems, documentation, and training meet operator requirements for opening</li><li>Lead snagging, de-snagging, and final completion activities; ensure proper handover of as-built documentation, O&amp;M manuals, warranties, and statutory approvals</li><li>Support transition to operations and defect liability period management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Architecture, Construction Management, or related discipline</li><li>Master's degree in Project/Construction Management or related field is preferred</li><li>Project Management Professional , PRINCE2 Practitioner, or equivalent</li><li>Minimum 20 years of total experience in construction and project management.</li><li>Proven experience working within a PMC or client-side environment on large-scale mixed-use or hospitality-led developments</li><li>Direct experience delivering 4/5-star hotels and serviced apartments, preferably with international operators.</li><li>Demonstrated track record managing projects in the GCC, preferably in Saudi Arabia</li><li>Strong experience in design coordination, design review, and managing LDC and specialist designers</li><li>Hands-on exposure to shell &amp; core plus fit-out projects, including complex MEP systems and vertical transportation</li><li>Client-focused mindset with a high degree of accountability and ownership</li><li>Resilient, proactive, and able to operate under pressure in a fast-paced environment</li><li>Structured, detail-oriented, and committed to high standards of quality and safety</li><li>Collaborative and team-oriented, with the ability to build strong working relationships</li></ul><p></p></section>

We are seeking a skilled and passionate Barista - Specialty Hot Drinks to join our hospitality team. The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences.<br><br>The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages, while maintaining consistency, presentation, and quality throughout service. The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.<br><br>Key Responsibilities:<br><br>Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks Prepare and execute signature hot drinks, including seasonal and creative beverage recipes Create and maintain high-quality latte art where required Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required Follow standard recipes, portion sizes, preparation methods, and presentation guidelines Maintain a clean, organised, and fully stocked barista station throughout service Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly Carry out daily opening and closing procedures, including equipment cleaning and calibration Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements Minimise product waste while maintaining quality and consistency Follow all food safety, hygiene, health, and safety procedures Ensure all beverages are presented according to the concept's quality and aesthetic standards Work closely with the service and kitchen teams to ensure smooth and efficient operations Assist with the development and testing of new specialty beverages and seasonal drink menus when required Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times<br><br>Requirements<br><br>2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, café, or high-end hospitality environment Strong knowledge of specialty coffee preparation and espresso-based beverages Proven ability to operate and maintain professional espresso machines and grinders Strong milk steaming, texturing, and latte art skills Experience preparing signature and specialty hot beverages Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles Good understanding of food safety and hygiene standards Excellent customer service and communication skills Ability to work efficiently under pressure in a high-volume environment Strong attention to detail and commitment to consistency Professional grooming and presentation Fluent English communication skills; additional languages are an advantage Barista or specialty coffee certification is preferred<br><br>About The Company<br><br>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br><br>At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution—we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br><br>Crafting a Homegrown Legacy<br><br>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br><br>Our Signature Brands<br><br>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, Zodia C Cuisine, Little Krazy, Luca Land, Luca Park, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br><br>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br><br>We Are Only Getting Started!<br><br>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br><br>People First<br><br>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.<br><br>Benefits<br><br>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:<br><br>Competitive salary packages - aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions - grow with us across departments and seasons Creative & collaborative work culture - built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts - gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity - join a team of passionate professionals from around the world<br><br>Join Us<br><br>Whether you're an emerging talent or a seasoned professional, SIHAMCO offers a platform to grow, create, and shape history. Each concept we launch is a new chapter in a legacy that belongs to Saudi Arabia and speaks to the world.

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

At SIHAMCO, we create exceptional hospitality, entertainment, and lifestyle destinations that bring people together. Operating landmark venues and experiences across Saudi Arabia, we recruit talent from around the world and pride ourselves on delivering a first-class employee experience from the moment an offer is accepted.<br><br>As our team continues to grow, we are looking for an organised, people-focused HR Onboarding Specialist to ensure every new employee arrives, settles in, and begins their journey with SIHAMCO smoothly and professionally.<br><br>Position Summary<br><br>The HR Onboarding & Facilities Manager is responsible for managing the complete employee arrival and onboarding journey. This role coordinates with Recruitment, HR, Operations, and Facilities to ensure every new hire is legally compliant, fully inducted, comfortably accommodated, and equipped to succeed from day one.<br><br>The successful candidate will oversee onboarding administration, immigration documentation, accommodation readiness, orientation programmes, transport arrangements, employee welfare, and facility coordination while delivering an exceptional employee experience.<br><br>Key Responsibilities<br><br>Employee Onboarding<br><br>Manage the end-to-end onboarding process for all new employees Prepare onboarding schedules before employee arrival Coordinate pre-arrival communication with new hires Ensure employment contracts and HR documentation are completed Create employee personnel files and maintain HR records Verify all required documentation before commencement<br><br>Immigration & Compliance<br><br>Coordinate with the PRO regarding:Work visas Iqama processing Medical examinations Fingerprinting Government registrations Track immigration milestones Monitor expiry dates for visas, Iqamas and other legal documentation Maintain accurate compliance records and reports Employee Arrival Experience<br><br>Coordinate airport arrivals where required Arrange transportation to accommodation Ensure accommodation is prepared before employee arrival Issue welcome packs Assist employees with settling into Saudi Arabia Act as the primary point of contact during the first weeks of employment<br><br>Orientation & Induction<br><br>Deliver engaging company orientation sessions Introduce employees to SIHAMCO's culture, values and standards Coordinate departmental inductions Schedule mandatory compliance and safety training Ensure completion of all onboarding checklists<br><br>Accommodation & Facilities<br><br>Manage employee accommodation allocations Coordinate room assignments Liaise with accommodation providers Resolve accommodation-related issues Monitor accommodation standards and maintenance requirements Coordinate furniture, utilities and employee living requirements Maintain accommodation occupancy records<br><br>Employee Services<br><br>Coordinate:ID cards Uniforms IT equipment Mobile phones Access cards Locker assignments Ensure all required resources are available before the employee's first working day Employee Welfare<br><br>Support employees during relocation and settlement Assist international employees with adapting to Saudi Arabia Respond to employee queries regarding accommodation, transportation and company policies Escalate welfare concerns where necessary Build positive relationships across the workforce<br><br>Facilities Coordination<br><br>Liaise with Facilities regarding:Maintenance requests Cleaning Accommodation readiness Office preparation New employee workspace setup Ensure onboarding spaces and employee facilities are maintained to company standards HR Administration<br><br>Maintain onboarding records within the HRISProduce onboarding reports and dashboards Monitor onboarding KPIsMaintain confidential employee records Ensure documentation complies with company policies and labour legislation<br><br>Requirements<br><br>Relevant Bachelor's Degree 3 years' experience in HR Operations, Employee Relations, Onboarding, Facilities Management. Experience within hospitality, entertainment or large multi-site operations Experience supporting international recruitment and employee relocation Experience working with accommodation management is advantageous<br><br>About The Group:<br><br>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br><br>At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution—we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br><br>Crafting a Homegrown Legacy<br><br>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br><br>Our Signature Brands<br><br>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, Zodia C Cuisine, Little Krazy, Luca Land, Luca Park, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br><br>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br><br>We Are Only Getting Started!<br><br>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br><br>People First<br><br>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.<br><br>Benefits<br><br>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:<br><br>Competitive salary packages - aligned with market standards and experience Visa (1 year temp) & Flights into the country for non-citizens Accommodation Transportation Allowance Career development & Internal promotions - grow with us across departments and seasons Creative & collaborative work culture - built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts - gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity - join a team of passionate professionals from around the world<br><br>Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.

WE'RE HIRING | Senior Contracts Manager Italconsult is growing its KSA team and is seeking an experienced Senior Contracts Manager to join our Project Management Consultancy (PMC#4a) delivering the DG II Boulevard – Arena Quadrant for Diriyah Company – one of Saudi Arabia's flagship Vision 2030 giga-projects. ???? Location: Riyadh, Saudi Arabia (site-based) ????️ Project: Diriyah Gate II – Boulevard West, Arena Quadrant ???? Employer: Italconsult (PMC Consultant to Diriyah Company)<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ ABOUT THE PROJECT ━━━━━━━━━━━━━━━━━━━━━━━━━ Diriyah Gate II is envisioned as a world-class mixed-use development inspired by Paris, integrating an active central boulevard with iconic assets including the Arena, Opera House, Grand Mosque, 15 hotels, and 17,600 residential units across 6.2 million m². The Arena Quadrant package (PMC#4a) delivers hotels, commercial offices, residential apartments, the iconic Arena sports facility, city parks, and mixed-use developments under a sophisticated Managing Contractor delivery model with Early Contractor Involvement.<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ ROLE OVERVIEW ━━━━━━━━━━━━━━━━━━━━━━━━━ The Senior Contracts Manager will lead the contract administration function across the Arena Quadrant construction packages, acting as the principal contractual advisor supporting the Engineer's role under FIDIC-based contracts. The position is central to protecting the Employer's interests, ensuring rigorous contractual compliance, and managing the full lifecycle of contractual matters from award through Defects Notification Period close-out. The role works closely with the PMC Leadership, Design Consultants, Construction Supervision Consultants, and Managing Contractors. ━━━━━━━━━━━━━━━━━━━━━━━━━ KEY RESPONSIBILITIES ━━━━━━━━━━━━━━━━━━━━━━━━━???? Contract Administration (Engineer's Role Support) • Support the PMC in performing the role of the "Engineer" under FIDIC Red, Yellow, and Green Book contracts (with Diriyah Company modifications), covering Lump Sum, District Lump Sum (Provisional Sum), and Remeasure variants. • Administer construction contracts on behalf of Diriyah Company, ensuring strict compliance with terms and conditions. • Manage delegation of Engineer's authorities to Site Supervision Consultants in accordance with DC-Contracts. • Coordinate with Technical Advisory Consultants, Lead Design Consultants, Design Consultants, and Contractors to ensure integrated contract management.???? Contractual Notices, Determinations & Instructions • Manage issuance and receipt of Early Warning Notices, Contractor's Claims notices, and Employer's Claims notices. • Prepare Engineer's Determinations for time, cost, and entitlement matters under the contract. • Manage the Instructions of the Engineer, including variations, suspensions, and determinations. • Administer Notice to Correct procedures, default notices, and termination processes where required.???? Claims Management & Dispute Resolution • Lead the review and assessment of Contractor claims, applying rigorous chronological analysis of events, correspondence logs, as-built schedules, and contemporaneous records. • Prepare Recommendation Reports for Employer consideration and assist in negotiations and amicable settlement. • Support Expert Resolution and court proceedings where disputes escalate. • Take proactive steps to prevent and mitigate claims through strict adherence to contract provisions.???? Variations & Change Management • Administer the full Variation Order lifecycle, including Pending Variation Orders (PVOs), Site Work Instructions (SWIs), and formal Variation Orders. • Manage Value Engineering proposals from Contractors, including determinations of resulting price adjustments. • Oversee Provisional Sums expenditure instructions, Daywork variations, and Changes in Legislation adjustments. • Ensure all variations comply with contractual notification timelines to protect the Employer from exposure.???? Subcontractor & Supply Chain Contracts • Manage consent to subcontractors, review of Collateral Warranties, and instructions on Nominated Subcontractors. • Administer payments to Nominated Subcontractors, including certification and instructions to withhold or pay directly where required. • Review and manage assignment of subcontract benefits to the Employer where applicable.???? Suspension, Termination & Force Majeure • Manage contract suspension processes, including determinations of time and cost entitlement. • Administer Termination by Employer, Termination by Contractor, and Termination for Convenience procedures. • Manage Force Majeure notices, determinations, and certifications. • Ensure orderly phasing down, securing of site, protection of completed works, and finalization of accounts in termination scenarios.???? Insurance, Bonds & Performance Securities • Oversee receipt, return, and management of Performance Securities and Advance Payment Guarantees. • Manage the Retention, Insurance and Bond Register, ensuring all policies are current, compliant, and renewed 3 months in advance of expiry. • Ensure no Application for Payment is certified without valid insurances and bonds in place.???? Completion, Defects & Final Account • Administer Taking-Over Certificates, Sectional Completion Certificates, and Performance Certificates. • Manage the Defects Notification Period (DNP), including close-out of Contractor defects and liaison with Operators for newly identified defects. • Oversee Final Payment Certificate issuance, including setoffs for deficiencies and retention release. • Contribute to the Project Final Report with a comprehensive summary of contractual issues, variations, and claims.???? Contract Documentation & LOA Process • Collate Letter of Award (LOA) prerequisite documents and complete the LOA Prerequisite Documents Checklist. • Compile full sets of Contract Documents for Contract Execution. • Manage document workflows via Aconex for LOA and contract-related approvals.???? Reporting & Meetings • Contribute to the monthly Project Status Report with commercial and contractual updates. • Lead and participate in Cost and Contract Meetings, PCG Meetings, and Executive Meetings. • Maintain contract registers, variations logs, claims logs, and correspondence trackers.<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ MINIMUM REQUIREMENTS ━━━━━━━━━━━━━━━━━━━━━━━━━ ✅ Education: Bachelor's degree in Quantity Surveying (or equivalent) ✅ Professional Membership: MRICS or CIOB (Required) ✅ Overall Experience: Minimum 15 years in contract management on large-scale construction projects ✅ Similar Project Experience: Minimum 8 years on giga-projects, mixed-use developments, or equivalent complexity ✅ Regional Experience: Minimum 5 years in Saudi Arabia or other GCC countries ✅ Contract Expertise: Demonstrated experience administering FIDIC Red, Yellow, and Green Book contracts, including acting in support of the Engineer's role ✅ Language: Full professional fluency in English (spoken, read, and written)<br> ━━━━━━━━━━━━━━━━━━━━━━━━━ PREFERRED ATTRIBUTES ━━━━━━━━━━━━━━━━━━━━━━━━━• Experience with Managing Contractor / ECI delivery models and GMP arrangements • Exposure to complex claims, delay analysis (using methodologies such as Time Impact Analysis), and dispute resolution • Familiarity with Aconex, Oracle Unifier, or similar PMIS/EDMS platforms • Prior experience on KSA giga-projects (NEOM, Red Sea, Diriyah, Qiddiya, ROSHN, etc.) • Strong negotiation, drafting, and stakeholder management skills • Chartered status (FRICS, FCIOB) is advantageous

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Purpose<br><br>Job Description<br><br>To lead the design and execution of strategic initiatives to enhance operational efficiency and drive continuous improvement across the business. This senior leadership role is responsible for developing scalable processes, optimizing performance, and aligning operational strategy with business objectives. The ideal candidate will have a strong focus on strategy development, implementation, and cross-functional collaboration to support the growth and long-term success of the Operations division<br><br>Key Accountability Areas<br><br>Develop and execute operational strategies that enhance efficiency, reduce costs, and support scalability. Align operational goals with the company’s overall business strategy and ensure cross-functional teams are working toward shared objectives. Lead strategic initiatives to optimize core processes across logistics, fleet management, marketing, Fintech, product Ops and customer service. Drive operational innovation through automation, technology adoption, and process improvements. Ensure processes are scalable and adaptable to support business expansion. Establish and monitor KPIs to track and measure operational performance across key areas. Standardize processes and reporting systems to ensure consistency and transparency across the operations department. Conduct regular reviews and audits to assess adherence to best practices and identify areas for improvement. Lead cross-functional projects that improve efficiency, reduce waste, and enhance customer satisfaction. Implement change management practices to ensure successful adoption of new processes, systems, or technologies. Develop and implement robust fraud prevention strategies. Analyze transaction data to identify patterns and anomalies. Collaborate with technology teams to enhance fraud detection algorithms. Train and educate operational staff on fraud prevention best practices. Continuously monitor and adapt fraud prevention measures. Analyze cancellation patterns to identify common reasons Implement measures to reduce cancellations Minimize the impact of cancellations on resources Investigate failed deliveries (e.g., incorrect addresses, customer unavailability). Enhance address validation during order placement. Implement real-time tracking and communication features for customers and drivers. Leverage data analytics to identify wastage trends. Use predictive models to anticipate potential wastage scenarios. Implement self-service options through our app or website. Automated chatbots can handle routine queries, reducing the need for human agents. Route inquiries to specialized agents based on their expertise. This ensures faster resolution and minimizes call duration. Performance Metrics: Monitor key metrics such as average handling time, first-call resolution, and customer satisfaction. Continuously train agents to improve efficiency. Outsourcing Consideration: Evaluate outsourcing options for non-core functions (e.g., after-hours support) to reduce in-house costs. Root Cause Analysis: Investigate the reasons behind customer complaints (e.g., late deliveries, incorrect orders). Address these issues at the source to prevent recurrence. Proactive Communication: Keep customers informed about order status, delays, and any issues. Transparency reduces the need for compensation. Tiered Compensation: Define clear guidelines for compensating customers (e.g., partial refunds, vouchers). Tailor compensation based on the severity of the issue. Feedback Loop: Collect feedback from customers and learn from their experiences. Use this insight to improve processes and minimize compensation situations. Lead efforts to automate manual processes within the delivery ecosystem. Evaluate and implement technology solutions (e.g., route optimization, order tracking). Enhance customer self-service options through intuitive app features. Monitor automation performance and iterate for continuous improvement. Establish clear KPIs for compensation effectiveness. Measure the impact of compensation decisions on operational performance.<br><br>Strategy & Planning<br><br>Contribute to the development and execution of the Division’s ABCs and OKRs, while ensuring alignment with other Functions' heads. Make critical decisions that support the Division's strategic and tactical direction. Establish the plans for the respective functions/teams and provide inputs that support the Division’s goals and objectives. Distribute tactical responsibilities effectively to potential leaders in the Division, to improve the succession readiness of the organization over time. Measure and track relevant OKRs and metrics to ensure the achievement of goals and take corrective actions when necessary.<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Budget Management<br><br>Manage and own the budgeting cycle and provide input to the budgeting process. Ensure effective utilization of the function's budget, and report accurately on progress and challenges. Investigate and propose implementing strategies that result in a positive financial impact for HS. Manage the reporting departments effectively within budget, and report accurately on progress made and challenges encountered. Formulate strategies that result in a positive financial impact for HS and aim to mitigate financial and operational risks.<br><br>Governance And Resilience<br><br>Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS’s Values.<br><br>Qualifications<br><br>Knowledge and Experience:<br><br>10 -12 years of experience in operations, process improvement, or operational excellence roles Strong knowledge of operational improvement methodologies Strong problem-solving skills Advance analytical skills Leadership skills<br><br>Education And Certifications<br><br>Bachelor’s degree in business management, or a related field Black Belt Certification in Six Sigma and COPC Customer Experience Implementation Leader is preferable.

About TBHAt TBH, we dream of transforming communities and improving lives, by providing innovative solutions to our clients most complex problems.<br>As leaders in our field and trusted advisors, we have provided specialist project management services to the public and private sectors on over 8,000 landmark projects across Asia-Pacific and the Middle East. Our portfolio spans both domestic and international projects, including significant opportunities in Saudi Arabia and United Arab Emirates, where we are heavily invested.<br>TBH has been growing rapidly in The Middle East and internationally, but continues to be a connected, collaborative and supportive team. We have set our strategy looking ahead to 2030, to ensure we continue to meet the needs of clients and set ourselves up as a business for the future.<br>About the Opportunity As our Senior Consultant, specialising in Planning & Scheduling, you’ll be based full-time in Riyadh, working collaboratively with both client and TBH teams. This role offers the opportunity to further establish your reputation by applying your specialised expertise across contract management to support the delivery of a major complex project. Due to the nature of the project and client environment, prior Middle East project experience is essential.<br>In this senior technical role, you’ll bring your deep scheduling expertise to lead the development, integration, and ongoing management of project schedules—from first principles based on construction drawings through to project completion. You’ll apply strong industry knowledge to validate third-party schedules, mitigate project delays through active stakeholder engagement, and prepare quality planning documentation that drives project certainty. This is a hands-on role suited to someone who thrives in a collaborative environment and brings a strong commitment to quality, mentorship and project success. <br>You’ll work closely with both TBH colleagues and client-side teams to lead the development of detailed construction schedules, from interpreting design documentation through to progress tracking and reporting. With a strong emphasis on technical execution, you’ll take ownership of schedule integration, resequencing activities, and validation of third-party inputs—ensuring all plans remain aligned with project objectives. <br>We are looking for professionals who enjoy working with diverse stakeholders, bring a self-driven mindset, and demonstrate strong leadership in proactively solving problems and addressing project requirements.<br>As our Senior Consultant you’ll be responsible for;<br>Leading the implementation of project schedules and plans, with client objectives and project milestones Developing strong working relationships with clients and stakeholders by communicating clearly, professionally, and consistently to enhance collaboration and project outcomes Providing mentorship and on-the-job guidance to junior team members, contributing to a collaborative and high-performing project team environment Reviewing, interpreting and analysing data from multiple sources, and tailoring reporting outputs to inform project leadership and stakeholder decision-making Managing the end-to-end preparation of client-facing deliverables—including detailed analysis, technical reports and presentation material—ensuring readiness to respond to client queries Preparing, maintaining, and analysing complex schedules using planning tools such as Primavera P6, supported by clear reporting outputs tailored to stakeholder needs Applying industry best practice planning and scheduling methodologies to identify and address project risks, constraints and opportunities Identifying and implementing project controls best practices to overcome planning challenges and improve delivery outcomes Supporting knowledge sharing and capability uplift through technical workshops with senior team members and contribution to client training sessions where required Seeking and championing continuous improvement and process innovation across planning and scheduling activities to enhance project efficiency and effectiveness Ensuring all outputs meet the highest standards of accuracy, quality and consistency, and incorporating feedback and quality checks as part of standard delivery practice<br><br>What You'll Bring As our successful candidate you'll demonstrate and bring the following skills and expertise:<br>As our successful candidate you'll bring:5+ years’ relevant experience in planning and scheduling role(s). Relevant qualifications in Engineering, Construction Management, Project Management, Architecture or equivalent Demonstrated understanding of planning, scheduling and programming principles In depth knowledge of construction standards and methodologies High level of skill using planning and scheduling software including Primavera P6, Microsoft Project Experience managing client needs and expectations, demonstrating strong communication skills Demonstrated ability to work autonomously and provide leadership in team management and support to junior employees A developed understanding of project management methods and applications; as well as project controls principles Previous experience in a consultancy setting is highly regarded<br>Why work at TBHAt TBH, we are ACHIEVEMENT and outcome focused, operating with aligned strategic intent and delivering on our promises to ensure optimum results for our clients. Additionally, our ONE TEAM culture drives us to operate with one way of working that fosters care and collaboration.<br>Through our strong values, TBH is committed to fostering an inclusive environment where everyone can feel comfortable to be their full selves at work. We value people from different backgrounds and all walks-of-life as we believe our collective experience inspires blue-sky thinking and creative solutions.<br>What TBH can offer you Along with a competitive salary plus bonus, and limitless opportunity to progress your career and passions with us, TBH also offers employees:Flexible working - we understand employees may need to adjust their working arrangements for personal reasons or to “work from anywhere” for a fixed or indefinite period. Inclusive culture - at TBH, we’re committed to fostering an environment where all individuals feel valued, respected, and empowered to thrive. Career development - employees are supported with their career development through on-the-job training and mentorship, in-house training programs and financial support for approved industry institutions and associations. Health & wellbeing - all employees have access to our Employee Assistance Program, TELUS Health, an independent, confidential service to help you to improve your health and wellbeing, resolve challenges and reach your goals. Annual flu vaccinations are also offered by TBH. Social events - a range of social events and company-sponsored sporting events take place throughout the year to help employees build connections with others across the organisation. Reward and recognition - TBH employees are recognised for their contributions through our Award programs, remuneration packages and promotion opportunities.

About TBHAt TBH, we dream of transforming communities and improving lives, by providing innovative solutions to our clients most complex problems.<br>As leaders in our field and trusted advisors, we have provided specialist project management services to the public and private sectors on over 8,000 landmark projects across Asia-Pacific and the Middle East. Our portfolio spans both domestic and international projects, including significant opportunities in Saudi Arabia and United Arab Emirates, where we are heavily invested.<br>TBH has been growing rapidly in The Middle East and internationally, but continues to be a connected, collaborative and supportive team. We have set our strategy looking ahead to 2030, to ensure we continue to meet the needs of clients and set ourselves up as a business for the future.<br>About the Opportunity As our Senior Consultant, specialising in Planning & Scheduling, you’ll be based full-time in Riyadh, working collaboratively with both client and TBH teams. This role offers the opportunity to further establish your reputation by applying your specialised expertise across contract management to support the delivery of a major complex project. Due to the nature of the project and client environment, prior Middle East project experience is essential.<br>In this senior technical role, you’ll bring your deep scheduling expertise to lead the development, integration, and ongoing management of project schedules—from first principles based on construction drawings through to project completion. You’ll apply strong industry knowledge to validate third-party schedules, mitigate project delays through active stakeholder engagement, and prepare quality planning documentation that drives project certainty. This is a hands-on role suited to someone who thrives in a collaborative environment and brings a strong commitment to quality, mentorship and project success. <br>You’ll work closely with both TBH colleagues and client-side teams to lead the development of detailed construction schedules, from interpreting design documentation through to progress tracking and reporting. With a strong emphasis on technical execution, you’ll take ownership of schedule integration, resequencing activities, and validation of third-party inputs—ensuring all plans remain aligned with project objectives. <br>We are looking for professionals who enjoy working with diverse stakeholders, bring a self-driven mindset, and demonstrate strong leadership in proactively solving problems and addressing project requirements.<br>As our Senior Consultant you’ll be responsible for;<br>Leading the implementation of project schedules and plans, with client objectives and project milestones Developing strong working relationships with clients and stakeholders by communicating clearly, professionally, and consistently to enhance collaboration and project outcomes Providing mentorship and on-the-job guidance to junior team members, contributing to a collaborative and high-performing project team environment Reviewing, interpreting and analysing data from multiple sources, and tailoring reporting outputs to inform project leadership and stakeholder decision-making Managing the end-to-end preparation of client-facing deliverables—including detailed analysis, technical reports and presentation material—ensuring readiness to respond to client queries Preparing, maintaining, and analysing complex schedules using planning tools such as Primavera P6, supported by clear reporting outputs tailored to stakeholder needs Applying industry best practice planning and scheduling methodologies to identify and address project risks, constraints and opportunities Identifying and implementing project controls best practices to overcome planning challenges and improve delivery outcomes Supporting knowledge sharing and capability uplift through technical workshops with senior team members and contribution to client training sessions where required Seeking and championing continuous improvement and process innovation across planning and scheduling activities to enhance project efficiency and effectiveness Ensuring all outputs meet the highest standards of accuracy, quality and consistency, and incorporating feedback and quality checks as part of standard delivery practice<br><br>What You'll Bring As our successful candidate you'll demonstrate and bring the following skills and expertise:<br>As our successful candidate you'll bring:5+ years’ relevant experience in planning and scheduling role(s). Relevant qualifications in Engineering, Construction Management, Project Management, Architecture or equivalent Demonstrated understanding of planning, scheduling and programming principles In depth knowledge of construction standards and methodologies High level of skill using planning and scheduling software including Primavera P6, Microsoft Project Experience managing client needs and expectations, demonstrating strong communication skills Demonstrated ability to work autonomously and provide leadership in team management and support to junior employees A developed understanding of project management methods and applications; as well as project controls principles Previous experience in a consultancy setting is highly regarded<br>Why work at TBHAt TBH, we are ACHIEVEMENT and outcome focused, operating with aligned strategic intent and delivering on our promises to ensure optimum results for our clients. Additionally, our ONE TEAM culture drives us to operate with one way of working that fosters care and collaboration.<br>Through our strong values, TBH is committed to fostering an inclusive environment where everyone can feel comfortable to be their full selves at work. We value people from different backgrounds and all walks-of-life as we believe our collective experience inspires blue-sky thinking and creative solutions.<br>What TBH can offer you Along with a competitive salary plus bonus, and limitless opportunity to progress your career and passions with us, TBH also offers employees:Flexible working - we understand employees may need to adjust their working arrangements for personal reasons or to “work from anywhere” for a fixed or indefinite period. Inclusive culture - at TBH, we’re committed to fostering an environment where all individuals feel valued, respected, and empowered to thrive. Career development - employees are supported with their career development through on-the-job training and mentorship, in-house training programs and financial support for approved industry institutions and associations. Health & wellbeing - all employees have access to our Employee Assistance Program, TELUS Health, an independent, confidential service to help you to improve your health and wellbeing, resolve challenges and reach your goals. Annual flu vaccinations are also offered by TBH. Social events - a range of social events and company-sponsored sporting events take place throughout the year to help employees build connections with others across the organisation. Reward and recognition - TBH employees are recognised for their contributions through our Award programs, remuneration packages and promotion opportunities.

Role Overview The Legal Counsel is a senior executive responsible for all legal matters affecting the company's business operations. The role encompasses corporate legal advisory, contract management, regulatory compliance, risk management, and governance. The Legal Counsel provides legal advice and support to the CEO, Executive Leadership Team and Board on legal and governance matters, ensuring that the company's activities are conducted in full compliance with applicable laws and regulations in the Kingdom of Saudi Arabia and internationally. Experience in the sports, venues, or entertainment sector is highly valued. Key Responsibilities Legal Advisory & Corporate Governance ● Serve as the primary legal advisor to the CEO, executive team, and Board of Directors on all legal and regulatory matters. ● Support the incorporation and establishment of the company as a legal entity, including all associated regulatory filings and government registrations. ● Advise on corporate governance frameworks, Board procedures, and joint venture obligations. ● Establish and maintain the Delegation of Authority (DOA) framework and monitor reserved matters. ● Manage the company's legal structure and ensure compliance with Saudi corporate law. Contracts & Commercial Legal Support ● Draft, review, negotiate, and manage all commercial contracts, including venue operation agreements, maintenance contracts, service-level agreements, event hosting agreements, licensing arrangements and supplier contracts. ● Develop and maintain contract templates and playbooks. ● Develop and maintain contract trackers and contract repository. ● Lead on all legal aspects of partnerships, joint ventures, and shareholder arrangements. ● Advise on legal considerations as relevant to the company’s operations including technology, intellectual property and data protection matters. ● Manage the legal aspects of Shared Services Agreements for the provision of back-office functional support (HR, Finance, Procurement, etc.). Regulatory Compliance ● Ensure full compliance with Saudi laws and regulations, including labor law, commercial law, data protection, and sector-specific regulations. ● Monitor changes in applicable legislation and advise the business on implications and required actions. ● Liaise with regulatory authorities, government bodies, and external legal counsel as required. Risk Management & Dispute Resolution ● Identify and manage legal risks across all areas of the business. ● Lead the resolution of disputes, claims, and litigation matters and liaise with external legal counsel. ● Oversee insurance arrangements and risk mitigation strategies from a legal perspective. HR & Employment Law ● Advise on employment contracts, HR policies, labor law compliance, and disciplinary matters. ● Support the HR function on Saudization (Nitaqat) requirements and workforce planning from a legal perspective. GRC — Governance, Risk & Compliance ● Develop and implement the company's GRC framework, policies, and procedures. ● Lead anti-corruption, ethics, and compliance programs across the organization. ● Build governance capability across the organization. Leadership ● Develop the legal capability of the organization, leveraging external legal advisers. ● Establish scalable legal processes and governance to support organizational growth. ● Leverage AI and other technologies to generate efficiencies in the delivery of legal support. Wider Business Contribution ● As a member of a lean and growing executive team, contribute to wider company priorities beyond the Legal Counsel’s defined functional responsibilities where required. ● As an indicative guide, approximately 10-20% of the role may be allocated to broader business requirements outside the responsibilities specifically set out in this job description, depending on the company’s priorities and stage of development. Qualifications & Experience ● Saudi National (strongly preferred). ● Bachelor’s degree in law (LLB) from an accredited university; LLM or equivalent postgraduate legal qualification preferred. ● Licensed to practice law in the Kingdom of Saudi Arabia (preferred). ● Minimum 10 years of legal experience, with at least 5 years in a senior in-house counsel role. ● Proven experience in the sports, entertainment, venues, facilities management, or real estate sector is strongly preferred. ● Strong knowledge of Saudi commercial, corporate, and labor law. ● Experience working within joint venture or multi-stakeholder corporate structures. ● Demonstrated experience advising Boards and senior executives.

Who are we and what we stand for? When you work for Schneider Electric you work for a company that is passionate about its people. Our people’s vision says, Great people make Schneider Electric a great company. We are proud to promote purpose, diversity, inclusion, learning and work-life integration – we’re a great place to work and we are continually striving to be the best place to work!<br>Your Mission Act as the leader of complex technical integrated solutions of Datacenter infrastructure program (Humain) Be the single point of contact regarding all project technical topics in front of the Customer Lead all technical packages, Electrical teams, Mechanical teams, and digital teams’ scopes Ensure best quality, on-time delivery and best optimized technical solution Master technical risks of the overall technical solution designed and delivered. Gather and understand customer main technical drivers & criteria and leverage the portfolio of solutions and technologies available within SE in order to ensure meeting customer expectations Be connected with SE Line of Businesses and be up to date on the last technical evolutions of equipment/systems to leverage it to the benefit of customer future technical solutions Make sure customer technical requirements of the project RFQ are considered (in terms of performance, quality, costs, and time) and technical deviation are identified and proactively recommend technical solutions/enhancements to customer central technical team to meet main customer drivers (i.e.: cost, Leadtime, scalability, robustness, sustainability....) Lead the design activities of this new/enhanced solution, with target to standardize it to all regions/countries to drive efficiencies. Ensure the technical solution meets SE technical governance principle (safety, quality, robustness, Cybersecurity....) Built complete technical design package of the approved/standardized technical solution to be used to transfer knowledge across countries/regions Lead knowledge transfer of the customer approved solution to SE engineering teams in region/countries for its future deployment. Ensure that the standardized solution is applied properly in every tender regardless of the project’s location to drive consistency and efficiencies, Coordinate all technical solutions of customer complex integrated projects Work closely with the customers to clarify their technical needs; and can take part in the negotiation of technical parts with final customer. Be the technical referent during Tender & during Execution, leading a technical team composed of "customer project technical leaders and engineers" and ensuring technical coordination of all project’s stakeholders. Gather lessons learned/best practices during projects tender and execution to continuously improve the design and straightforward its deployment from one country to another Build strong business relationships with internal stakeholders and external key decision makers in the following value chain contributors, End-User, Developer, Consultants / Specifiers & Builders Challenge Opportunity team in order to reduce the technical risks and optimize the technical solutions (lean scoping, secured design, competitive offer...);Make sure our solution answer to customer requirements in compliance with the contract.<br>Key Activities and Responsibilities Multi technology Technical Offer:Lead & approve basic and detailed design of all technical aspects of an integrated solution, in line with customer requirements (technical performance);Make sure the project technical team delivers according to the project planning;Monitor technical costs, make sure budget for the technical part is under control;Oversee all technical implementation activities done at factories or supplier premises and testing facilities until project closure. Technical coordination of Tender stakeholders Work in close collaboration with PM & other technical designers and engineers who take care of part of the technical scope;Identifies whether specific expertise support is needed and coordinate the expertise actions if any;Lead and coordinate all technical aspects of the sub-contracted parts of the project, in strong coordination with procurement team;Act as a single point of contact for customers and all project stakeholders regarding the technical content of the project; and ensure technical coordination among the project team (GAC-IG,SO, Electra, C&SP, REPs, Factories, etc.).-Ensure good communication to the project team regarding technical decisions and strategy of the project Design & Implementation:Perform and review design and specification activities by optimizing the use of Schneider Electric’s portfolio of products and systems to maximize profitability and minimize technical risks. This would ideally include all the following areas: e-house integration, site installation, MV, LV, transformers, UPSs, busways, C&P, cooling, and BMS from the predesign stage through to L5 commissioning. May also participate in implementation and testing activities (e.g., FAT, SAT, prototype demos, etc.). Risk & Opportunity management, Change management, Alert:Master the technical risks & opportunities of the project; Conduct change management and negotiate major changes implications for Schneider Electric Work closely with PM and Exe TL to specify the changes and their implications for Schneider Electric (including cost impact evaluation), until getting a variation order Follow up on Exe TL and PM to identify any substantial issue that could affect the project performance or customer satisfaction. Customer interactions:Lead technical strategy in line with customer. Take the proper technical decision to ensure project interest and customer satisfaction. Act as the key and trusty contact person for all technical topics related to the project.'Quality process, Methods, Tools:Drive standardization of technical solutions and processes across the accounts under his/her responsibility to ensure consistent support for customers in all regions. Support Exe TL & PM to ensure full compliance with Schneider-Electric processes (especially CPP & TDP), and with quality instructions, safety requirements and governance principles. Lead the technical team to correct any technical deviations or quality issues occurring during project execution.'Community of practices & Coaching:Take part in Technical Leaders' Community of Practice within her/his Execution Centre, or globally within Technical Excellence Community network. Identify, get, formalize, share and promote lessons learned and best practices. Act as role model and coach junior technical engineers and designers. Be connected with LoBs and stay tuned on the last technical evolutions of equipment & systems (in her/his field of engineering, acting then as a referent in the Community) to ensure good communication & knowledge of project technical challenges and decisions.<br>Requirements Education Msc / Bsc degree in Engineering – PMP & MBA is a Plus Certified from UPTIME Institute ATD or ATSLanguages Fluent English. Other languages are a plus. Experience15 years in leading technical scope of Data Center projects/tenders, or parts of large & international customer project opportunities. Technical experience working in internation Data center segment is a plus. Technical experience in MV, LV, UPSs, Tx, Busbar, EPMS, Cooling Equipment and BMS (Ideally all fields). Skills Ability to lead with agility in a complex & matrix environment. Ability to communicate (written, verbal) clearly in a concise and synthetic manner on complex technical strategy. Ability to influence and convince stakeholders on the proper project technical strategy Ability to learn from others, share her/his knowledge, coach others and collaborate efficiently. Ability to read and understand applicable standards

Be the change. Join the world’s most visionary developer.<br>Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel.<br>We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.<br>Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose:To lead, grow and optimize all Residential Marketing corporate and destination Digital Channels and Platforms through the development of engaging content and the running of successful digital campaigns that meet or exceed specific business objectives of a particular time and budget. Working closely with the PR & Communications, Marketing, Events, Trade and Smart Destination teams to ensure messaging, branding and audience targeting, engagements and conversions are supported across all corporate and destination digital touchpoints.<br>Job Responsibilities - Leadership<br>Strategic Contribution Direct the implementation of the annual business plan and targets and implement the strategic agenda of the Digital Marketing function to deliver the RSG vision, mission and business objectives. Ensure that the Digital Marketing strategy for both the corporate brand (RSG) and the destination brand are translated into operational business plans for Social Media Channels, Website Platforms, Content Creation and digital Marketing Campaigns and monitor the performance and execution of those plans in order to achieve functional objectives and deliver the company’s strategy. Play a leading role on the Tourism Services component of RSG’s smart destination strategy.<br>Leadership Direct the activities of the Digital Marketing team to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures. Build and lead a motivated, engaged and competent team, by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to meet the functional challenges and goals, building effective succession planning Serve as a role model to ensure employees’ awareness and commitment to RSG vision, mission, values, fundamentals and corporate strategy to establish a highly engaged and motivated human resources, and continuously improve performance.<br>Budget Lead the preparation of the functional budget and monitor financial performance versus the budget so that the business is aware of anticipated costs/revenues, areas of unsatisfactory performance are identified, and potential performance improvement opportunities are capitalized upon.<br>Job Responsibilities - Functional<br>Digital Marketing Develop, launch and optimize marketing campaigns for RSG and the destination brandvia social media channels, display advertising, search engine marketing (SEM) and remarketing to meet the objectives of the specific campaign – such as reach (awareness), consideration (engagement) and conversion (sales). Work with media agencies to develop optimal digital marketing plans that are executed in a timely fashion and are measured in detailed reports to meet or exceed KPIs set. Execute and monitor digital marketing plans to increase RSG and the destination brand website page views, unique visitors, dwell time and site “stickiness” to encourage repeat usage. Upload and boost posts concerning ongoing projects by targeting a specific audience channel (defined by age, interest and location) on different social media platforms, use fan acquisition ads, engagement tactics, google ads, youtube ads and interact with the audience to enhance RSG marketing presence. Measure and report performance of all digital marketing key performance indicators such as website visits, social media followers reached, post engagements and conversions.<br>Social Media Channels Manage the corporate identity by sharing interesting and engaging business facts, business activity, corporate social responsibility projects etc. to expose different aspects of RSG. Ensure that the Social Media channels team is responding to all audience requests and questions in a consistent way and with reliable information to ensure a proper image for RSG. Analyze and report the impact of digital activities on brand awareness through defining the ROI of social media campaigns by identifying the number of audience target through social media platforms that show interest in RSG. Analyze key performance indicators related to social media, reveal areas of unsatisfactory results, and implement action plans to enhance the results. Prepare monthly reports regarding audience engagements and comments related to the company and the destination, work on introducing new topics in order to create more interactivity between the audience and RSG and/or the destination brand. Monitor the engagement of social media influencers performance and ensure that their content is consistent and aligned with corporate and destination business objectives.valuate end-to-end customer experience across multiple channels and customer touchpoint in order to enhance social media experience and attract more audiences.<br>Digital content development Develop with in-house digital content and creative teams and third party agencies innovative animations (motion graphic, infographic, GIF, VR, AR) regarding different topics ( destination, environment, corporate etc.) in order to present differentiated content on social media and in public spaces to generate more audience engagements. Create ongoing hero, hot and newsroom video content with Digital Content team to post on social media channels with the aim of maximizing engagements while supporting business objectives. Oversee all corporate video and photo production of staff and staff events. Create required visual assets for all digital platforms to ensure visitor interest is maximized.<br>Responsibilities - Organizational:<br>Policies, Systems, Processes, Procedures, Standards and Reports Follow all relevant functional policies, processes, standard operating procedures and instructions to ensure that work is carried out in a controlled and consistent manner. Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies and standards.<br>Safety, Quality & Environment Apply safety, quality and environmental management policies, procedures and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.<br>Continuous Improvement Contribute to the identification of opportunities for continuous improvement of Digital Marketing function systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.<br>Qualification & Experience Bachelor’s degree in Communication, Marketing or any related field Master’s or MBA (Preferred) Minimum of 10 to 12 years of experience in a similar position with at least 4 years in a managerial position<br>Skills Content management SEOSEMDisplay advertising Facebook ads Photoshop design Video shooting Website CMSGoogle Analytics3rd party social content marketing platforms<br>Job Context Digital Marketing Associate Director will primarily be based in RSG HQ and may need to travel as needed<br>For more information about Red Sea Global, visit:???? Website: https://www.redseaglobal.com/en???? Linked In: https://www.linkedin.com/company/red-sea-global/▶️ You Tube: https://www.youtube.com/channel/UCMo1f SbA3i Ohvv C8OP0IYNA???? Twitter: @TheRedSeaGlobal

Job Description — Project Manager (ICT & MEP)<br>Job Title: Project Manager Department: Projects & Delivery Location: Riyadh, Saudi Arabia Job Type: Full-time — On-site<br>About the Role The Project Manager leads the company's projects end to end — from planning and design through handover, operation, and maintenance — across network infrastructure, physical security, BMS, MEP works, and full data center construction covering passive infrastructure, active components, and associated software (DCIM, monitoring). The role leads large multidisciplinary teams, subcontractors, and vendors, delivering to international standards within budget, schedule, and quality.<br>Key Duties & Responsibilities<br>Planning & Design• Develop the full project plan (scope, schedule, budget, resources, risks) and review designs and shop drawings with consultants against international standards (TIA-942, Uptime Institute, ASHRAE, NFPA) and customer requirements.• Participate in reviewing and selecting contractors' and vendors' proposals with procurement and presales, and define systems and software requirements (DCIM, BMS, monitoring) from the design stage.<br>Network Infrastructure• Supervise structured cabling (copper and fiber), pathways, and telecom rooms, and manage installation and configuration of active components (switches, routers, firewalls, wireless, unified communications) with specialized teams.<br>Physical Security & ELV• Supervise delivery of CCTV, access control, and intrusion detection, plus fire detection and suppression and voice evacuation systems per Civil Defense requirements.<br>BMS• Manage implementation and integration of BMS platforms with HVAC, lighting, power, and security systems so all building systems operate as one centrally monitored ecosystem.<br>MEP Works• Supervise electrical works (distribution panels, lighting, power, earthing, low voltage) and mechanical works (HVAC, firefighting, plumbing), ensuring integration with technology systems and clash coordination between MEP and technology drawings.<br>Data Center Projects (Planning to Operation)• Manage data center construction and fit-out of various tier levels from design through operation.• Supervise passive infrastructure: civil and fit-out works (raised floors, insulation), power (UPS, generators, ATS), precision cooling (CRAC/CRAH, aisle containment), racks, and cabling; and active components: servers, storage, networking and security equipment.• Manage DCIM and environmental monitoring platforms, ensuring all components (passive + active + software) operate as one ecosystem before handover.<br>Testing, Commissioning & Handover• Manage testing and commissioning of all systems, including load bank and integration tests; prepare handover documentation (as-built drawings, manuals, test certificates, warranty matrix); manage final handover and customer team training.<br>Operation & Maintenance• Oversee initial operation and the warranty period through snag list closure; develop preventive and corrective maintenance plans for O&M contracts; monitor SLAs and issue uptime and availability reports.<br>Team & Stakeholder Management• Lead large multidisciplinary teams (civil, electrical, mechanical, networking, systems) in-house and through subcontractors; manage vendors' compliance with scope, quality, schedules, and payments.• Communicate continuously with customers and consultants; manage change orders, claims, and risks; ensure HSE compliance on site.<br>Qualifications & Experience• Bachelor's degree in Engineering (Electrical, Mechanical, Telecom, or Computer) or related field.• 7+ years of project management experience, including 3+ years in ICT, ELV, data center, or critical infrastructure projects.• Proven experience managing integrated projects combining civil, MEP, and technology scopes, leading large teams and multiple contractors on parallel projects.• Experience with government tenders and the Etimad platform is an advantage.<br>Skills & Competencies• Deep knowledge of networking, physical security, BMS, and data center standards (TIA-942, Uptime Institute, ASHRAE), with comprehensive understanding of MEP, power, cooling, and protection systems.• Good command of DCIM, BMS, and monitoring platforms; proficiency in Primavera P6 or MS Project and Microsoft Office; Auto CAD is a plus.• Excellent leadership, negotiation, and decision-making under pressure; professional reporting in Arabic and English; commitment to deadlines on parallel projects.<br>Preferred Certifications• PMP or equivalent; data center certifications (CDCP / CDCS); vendor certifications (Cisco, Schneider Electric, Vertiv, Honeywell, Hikvision) are an advantage.<br>------------------------------<br>‏الوصف الوظيفي — مدير مشاريع (Project Manager) — ICT & MEP<br>‏المسمى الوظيفي: مدير مشاريع‏القسم: إدارة المشاريع والتنفيذ‏الموقع: الرياض، المملكة العربية السعودية‏نوع الوظيفة: دوام كامل — حضوري<br>‏نبذة عن الدور‏يتولى مدير المشاريع القيادة الكاملة لمشاريع الشركة من التخطيط والتصميم حتى التسليم والتشغيل والصيانة، في مجالات البنية التحتية للشبكات، والأمن الفعلي، وأنظمة إدارة المباني (BMS)، والأعمال الكهروميكانيكية (MEP)، ومشاريع مراكز البيانات بكامل مكوناتها — السلبية (Passive) والنشطة (Active) والبرمجيات (DCIM، المراقبة). يقود فرقاً كبيرة متعددة التخصصات ومقاولين وموردين، وفق المعايير العالمية وضمن الميزانية والجدول الزمني والجودة.<br>‏المهام والمسؤوليات<br>‏التخطيط والتصميم‏• إعداد خطة المشروع الشاملة (النطاق، الجدول، الميزانية، الموارد، المخاطر) ومراجعة التصاميم والمخططات التنفيذية مع الاستشاريين وفق المعايير العالمية (TIA-942، Uptime Institute، ASHRAE، NFPA) ومتطلبات العميل.‏• المشاركة في مراجعة واختيار عروض المقاولين والموردين مع فرق المشتريات وما قبل البيع، وتحديد متطلبات الأنظمة والبرمجيات (DCIM، BMS، المراقبة) منذ التصميم.<br>‏البنية التحتية للشبكات‏• الإشراف على الكابلات المهيكلة (نحاس وألياف) والمسارات وغرف الاتصالات، وإدارة تركيب وتهيئة المكونات النشطة (سويتشات، راوترات، جدران نارية، شبكات لاسلكية، اتصالات موحدة) مع الفرق المتخصصة.<br>‏الأمن الفعلي والأنظمة الخفيفة (ELV)‏• الإشراف على أنظمة المراقبة (CCTV) والتحكم في الدخول وكشف التسلل، وأنظمة كشف وإطفاء الحريق والإخلاء الصوتي وفق متطلبات الدفاع المدني.<br>‏أنظمة إدارة المباني (BMS)‏• إدارة تنفيذ وتكامل أنظمة BMS مع التكييف والإنارة والطاقة والأنظمة الأمنية لتعمل كمنظومة واحدة قابلة للمراقبة المركزية.<br>‏الأعمال الكهروميكانيكية (MEP)‏• الإشراف على الأعمال الكهربائية (لوحات، إنارة، قوى، تأريض، جهد منخفض) والميكانيكية (HVAC، مكافحة الحريق، السباكة) وتكاملها مع الأنظمة التقنية، والتنسيق بين المخططات لتجنب التعارضات (Clash Coordination).<br>‏مشاريع مراكز البيانات (من التخطيط حتى التشغيل)‏• إدارة مشاريع بناء وتجهيز مراكز البيانات بمختلف فئاتها (Tier) من التصميم حتى التشغيل.‏• الإشراف على البنية السلبية: الأعمال المدنية (الأرضيات المرفوعة، العزل)، الطاقة (UPS، مولدات، ATS)، التبريد الدقيق (CRAC/CRAH، الممرات)، الحوامل والكابلات؛ والمكونات النشطة: الخوادم والتخزين ومعدات الشبكات والحماية.‏• إدارة أنظمة DCIM والمراقبة البيئية، وضمان تكامل جميع المكونات (Passive + Active + Software) كمنظومة واحدة قبل التسليم.<br>‏الاختبار والتشغيل والتسليم‏• إدارة الاختبار والتشغيل التجريبي لجميع الأنظمة بما فيها اختبارات الأحمال والتكامل، وإعداد وثائق التسليم (As-Built، الأدلة، الشهادات، الضمانات)، وإدارة التسليم النهائي وتدريب فرق العميل.<br>‏التشغيل والصيانة‏• الإشراف على التشغيل الأولي وفترة الضمان حتى إغلاق الملاحظات، وإعداد خطط الصيانة الوقائية والتصحيحية لعقود التشغيل والصيانة، ومتابعة SLA وتقارير الجاهزية.<br>‏إدارة الفرق والمقاولين‏• قيادة فرق كبيرة متعددة التخصصات (مدنية، كهربائية، ميكانيكية، شبكات، أنظمة) داخلياً وعبر المقاولين، ومتابعة التزام الموردين بالنطاق والجودة والجداول والمستخلصات.‏• التواصل المستمر مع العميل والاستشاري، وإدارة التغييرات والمطالبات والمخاطر، وضمان الالتزام بالسلامة (HSE).<br>‏المؤهلات والخبرة‏• بكالوريوس هندسة (كهربائية، ميكانيكية، اتصالات، حاسب) أو تخصص ذي صلة.‏• خبرة 7 سنوات فأكثر في إدارة المشاريع، منها 3 سنوات في مشاريع ICT أو ELV أو مراكز البيانات أو البنية الحرجة.‏• خبرة مثبتة في مشاريع متكاملة تجمع الأعمال المدنية وMEP والأنظمة التقنية، وقيادة فرق كبيرة ومقاولين في مشاريع متوازية.‏• الخبرة في المناقصات الحكومية ومنصة اعتماد ميزة إضافية.<br>‏المهارات والكفاءات‏• معرفة عميقة بالشبكات والأمن الفعلي وBMS ومعايير مراكز البيانات (TIA-942، Uptime Institute، ASHRAE)، وفهم شامل لأعمال MEP والطاقة والتبريد والحماية.‏• إلمام بأنظمة DCIM وBMS والمراقبة، وإتقان Primavera P6 أو MS Project وMicrosoft Office، وAuto CAD ميزة إضافية.‏• مهارات قيادة وتفاوض واتخاذ قرار تحت الضغط، وإعداد التقارير بالعربية والإنجليزية، والالتزام بالمواعيد في مشاريع متوازية.<br>‏الشهادات المفضلة‏• PMP أو ما يعادلها؛ شهادات مراكز البيانات (CDCP / CDCS)؛ شهادات الموردين (Cisco، Schneider Electric، Vertiv، Honeywell، Hikvision) ميزة إضافية.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>Wha you will do: <br><br> Implementation <br><br> Lead end-to-end technical implementations of Contentsquare for enterprise customers across web and native mobile (i OS/Android) platforms Travel onsite to customer locations to manage tagging, SDK integration, data layer configuration, and QA processes Collaborate with customer engineering, product, and analytics teams to ensure a technically sound and scalable deployment Troubleshoot and resolve integration issues, acting as the primary technical point of contact during the implementation lifecycle Produce and maintain clear technical documentation including integration guides, data dictionaries, and implementation plans Work closely with internal Customer Success and Solutions Engineering teams to ensure seamless handover post-implementation <br><br> Professional Services & Analysis <br><br> Deliver paid analysis engagements, producing actionable insights and recommendations for customers using Contentsquare data Design and execute UX and digital experience analyses (journey analysis, zone-based heatmaps, session replay review, funnel analysis, etc.) Translate complex data findings into clear, compelling reports and presentations tailored to both technical and business stakeholders Identify optimisation opportunities across web and app surfaces, benchmarking against industry best practices Support customers in building internal capability and data literacy around Contentsquare tools <br><br>What you will need: <br><br> Technical <br><br> Strong hands-on experience with Java Script, HTML, and CSS; ability to read and write front-end code confidently Solid understanding of tag management systems (e.g. GTM, Tealium, Adobe Launch) Familiarity with data layers, event tracking, and web analytics instrumentation best practices Experience with mobile SDK integrations (i OS/Android), including working knowledge of Swift, Kotlin, or React Native Comfortable working with APIs, browser developer tools, and debugging network requests Experience with at least one analytics or digital experience platform (e.g. Contentsquare, Adobe Analytics, Google Analytics, Amplitude, Heap, Full Story) <br><br> Analytical & Consulting <br><br> Ability to analyse large datasets and extract meaningful, commercially relevant insights Strong presentation and storytelling skills; confident in presenting to C-suite and senior stakeholders Ideally, some experience in structuring and delivering consulting or professional services engagements<br><br> Soft Skills <br><br> Excellent communication and interpersonal skills; able to build trust with both technical and non-technical counterparts Professional proficiency in Arabic and English Self-starter with strong project management skills and the ability to manage multiple customer engagements simultaneously Culturally aware and comfortable working across the diverse markets of the MENAT region, with a strong understanding of the Saudi business landscape Resilient, adaptable, and comfortable with frequent travel Able to manage scope creep, pushing back on internal and external stakeholders where needed <br><br>Preferred Qualifications<br><br> 3-6 years of experience in a technical implementation, solutions consulting, or digital analytics role Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience) Prior experience working with enterprise-level clients in Saudi Arabia or broader MENAT markets Familiarity with agile delivery methodologies <br><br>What Success Looks Like<br><br> Customers in the MENAT region are implemented accurately, on time, and with high data quality Professional services engagements are delivered to a consistently high standard, driving measurable customer satisfaction and renewal intent You are recognised as a trusted technical advisor by your customer base You contribute to the broader MENAT team's growth by surfacing best practices and supporting pre-sales activities when needed <br><br>Why this role: <br><br> High-impact, visible role at the forefront of Contentsquare's MENAT expansion, based in one of the region's most dynamic and fast-growing digital markets Opportunity to work with some of Saudi Arabia and the region's most prominent enterprise brands Collaborative, globally connected team with strong internal support and enablement <br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.