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<p>Job Purpose</p><p>The role holder is responsible for managing Mobile Satellite Portfolio Mgmt through effective plans and directions from management, The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.</p><p><br></p><p>Job Responsibility</p><p>Strategic and Managerial Responsibilities</p><p><br></p><p>Contributes in the development of stc’s organization strategy and to the overall process of management and corporate decision making along with other members of the Executive Team.</p><p>Directs and manages the Mobile Satellite Portfolio Mgmt mandates, providing leadership and facilitating work processes in order to achieve high performance standards.</p><p>Leads and monitors change in Mobile Satellite Portfolio Mgmt providing guidance and support, necessary for continuous improvement.</p><p>Ensures compliance with organizational policies, procedures and quality standards in Mobile Satellite Portfolio Mgmt</p><p>Core Responsibilities</p><p><br></p><p>Gather input from Commercial Strategy and identify Satellite product requirements</p><p>Coordinate with Commercial Strategy to ensure customer needs are translated to clear product needs</p><p>Develop & maintain Satellite product portfolio of packages in alignment with marketing plan.</p><p>Manage Satellite services’ lifecycle, revenues and profitability and monitor services pricing</p><p>Manage Satellite services bundles commercial launch in coordination with technical and commercial counterparts</p><p>Monitor Satellite services and Add-ons lifecycle, (including sales, retention and market communication), revenues and profitability, and conduct regular product deep dives, recommend corrective actions and ensure their executions</p><p>Develop and maintain Satellite services and bundles roadmap, and participate in the development of postpaid yearly market plan</p><p>Develop and monitor Satellite services and Add-ons pricing in coordination with Pricing team based on the market dynamic</p><p>Support Marketing Communication in the development of Satellite services and Add-ons communication plans and briefs</p><p>Coordinate with Satellite Campaign management to maximize Satellite plan uptake, maximize sales and minimize retention</p><p>Coordinate Mobility Services and other B2C services product managers to launch bundled and integrated products</p><p>Coordinate with (stc Channels) to ensure market share and sales target are achieved</p><p>Determine the optimum commission scheme and sales mix within different channels</p><p>Coordinate with (stc Channels) and Customer Care to prepare relevant support material for Satellite services and bundles sales and customer service</p><p>Coordinate with Commercial Strategy to conduct relevant customer-level analysis on Satellite services and bundles to generate insights and recommendations</p><p>People Management Responsibilities</p><p><br></p><p>Defines goals and key performance indicators for members of the team and ensures effective application of the stc performance management process.</p><p>Directs planning and selection of manpower the section in line with the business and operational plans.</p><p>Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Section.</p><p>Performs other responsibilities and tasks related to the job as directed by line manager </p><p><br></p><p>Job Responsibility (cont.)</p><p>Years of Experience</p><p>A minimum of 6 years of relevant experience</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>The role holder is responsible for governing and monitoring end-to-end Satellite Services operations across GEO, MEO, and LEO to ensure service availability, performance, resilience, and continuity. The role holder leads fault, incident, problem, and change management while coordinating service providers and stakeholders to proactively resolve issues, optimize satellite performance, and maintain operational standards. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure</p><p>Establish 24/7 E2E monitoring of GEO/MEO/LEO satellite services (space, ground, gateways, terminals, links, and customer services). Monitor centralized operational status, orbital assets, satellite health, and space events for proactive response. Operate fault management platforms for proactive detection, prioritization, and escalation of service-affecting alarms. Govern major incident management, coordinating restoration across partners, operators, and stakeholders. Coordinate with service providers for daily/weekly/monthly/quarterly operational reviews. Act as technical authority for satellite operations, providing governance and guidance across space/ground segments.</p><p>Lead problem management, including root cause analysis and permanent corrective actions. Conduct technical investigations for outages/degradations (payloads, transponders, gateways, ISLs, customer platforms). Govern change management, ensuring risk assessments, implementation reviews, and post-change validation. Optimize satellite performance, including routing, beam management, capacity, ISLs, and RF spectrum utilization. Audit managed service providers for compliance with standards, contracts, and best practices. Coordinate technical acceptance of new satellites, gateways, payloads, and providers. Troubleshoot and escalate faults via TSS, ensuring timely fixes and proper escalation paths. Ensure facility resilience by overseeing earth station operations, power systems, and environmental monitoring. Serve as SPOC for Commercial Unit inquiries and own L0/L1 performance for GEO/MEO/LEO services.</p><p><strong>Desired Candidate Profile</strong></p><p>Prior experience in Satellite Services Excellence & Assurance within the Telecommunication industry</p>
<p>Jobs at this level are responsible for supporting the development and management of the Satellite services portfolio in line with business objectives and market needs. The role supports product strategy, roadmaps, lifecycle management, business cases, pricing, and go-to-market activities. The role supports product requirements and user journeys and coordinates with Technology and stakeholders to ensure successful service delivery. The role monitors product performance, customer feedback, market trends, and commercial results to identify improvement opportunities. The role holder collaborates with internal teams and external partners to ensure effective product execution and customer value. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure.</p><p>Support the definition and execution of the go-to-market strategy and product roadmap for Satellite services. Execute end-to-end Satellite services portfolio activities, including product enhancements, portfolio revamps, rationalization, and decommissioning where required. Manage the product lifecycle from ideation through soft launch, commercial launch, enhancement, and retirement. Develop detailed product roadmaps covering product functionalities, milestones, dependencies, operating models, resources, and partner requirements. Prepare and maintain draft business cases, budget requirements, resource estimates, and commercial assumptions for new Satellite products and services. Monitor Satellite service performance and identify opportunities for improvement, growth, and portfolio optimization. Support post-implementation reviews and incorporate lessons learned into future product development and enhancement activities. Develop user journeys, product concepts, functional requirements, and business requirements documentation for Satellite services. Collaborate with relevant stakeholders to hand over approved requirements to Technology and support the development and implementation of Satellite services. Coordinate with Technology, Network, IT, Digital Services, and other technical stakeholders to ensure product requirements are clearly understood and appropriately translated into solutions. Support Business Development and Solution Architecture in developing technical and commercial proposals involving Satellite products and services. Ensure product requirements remain aligned with customer needs, business objectives, technical capabilities, and the agreed product roadmap. Collaborate with Industry Insights, Market Intelligence & Segmentation, and Customer Journey & Channels Management to gather market, customer, competitive, and experience insights. Analyze customer feedback and service performance data obtained through Sales and other relevant channels to identify product improvement opportunities. Assess competitor offerings, market trends, customer needs, and emerging Satellite service opportunities to support product decisions. Translate customer and market insights into actionable product enhancements, new service concepts, and portfolio recommendations. Develop tariff plans for Satellite services in accordance with approved pricing guidelines. Assess pricing alternatives and evaluate potential cannibalization and commercial impacts of pricing decisions. Collaborate with the Portfolio Business Strategy team to provide inputs for product ideation and prioritization. Collaborate with Telco Product Pricing & Profitability to develop pricing assumptions for business cases and conduct post-implementation reviews. Support the evaluation of product profitability, commercial performance, and value realization. Collaborate with Marketing & Communications to develop and execute communication campaigns for Satellite products and services. Coordinate with Customer Journey & Channels Management, CVM & Data, and Marketing & Communications to align product requirements with customer experience, loyalty, and retention objectives.</p><p>Support Sales teams by providing product information, value propositions, and insights required for effective customer engagement. Develop value proposition training manuals and conduct product training sessions for Sales and Customer Service teams. Support the development of launch plans and ensure alignment across relevant stakeholders before soft and commercial launches. Execute product leadership across cross-functional teams, ensuring effective coordination and delivery of Satellite product initiatives. Work closely with Sales, Retention, Customer Experience, Digital Services, Network, IT, Finance, Business Development, Solution Architecture, and other relevant stakeholders. Coordinate with external Satellite service providers, technology partners, and other relevant partners to support product requirements and service delivery. Identify and manage product dependencies, risks, issues, and stakeholder requirements throughout the product lifecycle. Maintain effective communication and alignment with stakeholders to ensure timely execution of product initiatives. Defines goals and key performance indicators for members of the team and ensures effective application of the stc performance management process. Directs planning and selection of manpower in the Satellite Products Assistant Manager, in line with the business and operational plans. Ensures high level of employee engagement and capability development by providing on-going feedback and coaching team members within the Satellite Products Assistant Manager.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum of 5 years of experience in a related discipline.</li><li>Prior experience in telecommunications product management, Satellite services, product development, product lifecycle management, pricing, and go-to-market activities in a telecommunication industry.</li><li>Bachelor Degree in Business Administration or Engineering</li><li>Product Management certification is recommended.</li><li>Certified Product Manager (CPM) or equivalent product management certification is recommended.</li><li>Agile/Scrum certification is recommended.</li><li>Project Management Professional (PMP) certification is recommended.</li><li>Satellite communications or telecommunications-related certification is recommended.</li></ul>
<p>The role holder is responsible for governing and monitoring end-to-end GEO, MEO, and LEO satellite services to ensure availability, reliability, and operational continuity across space, ground, and customer service domains. The role holder leads monitoring, incident and problem management, preventive maintenance, technical investigations, service provider governance, and operational coordination to proactively resolve issues and maintain service performance. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure</p><p>stablish 24/7 E2E monitoring of GEO/MEO/LEO satellite services (space segment, ground segment, gateways, user terminals, links, and customer services). Monitor centralized operational status, orbital assets, satellite health, and service-impacting space events for proactive response. Operate fault management platforms for proactive detection, prioritization, and escalation of service-affecting alarms. Govern major incident management, coordinating restoration across partners, operators, and stakeholders. Coordinate with service providers for daily/weekly/monthly/quarterly operational reviews. Act as technical authority for satellite operations, providing governance and guidance across space/ground segments. Lead problem management, including root cause analysis and permanent corrective actions. Conduct technical investigations for outages/degradations (payloads, transponders, gateways, inter-satellite links, customer platforms). Govern change management, ensuring risk assessments, implementation reviews, and post-change validation. Perform preventive maintenance via baseline health checks. Audit managed service providers for compliance with standards, contracts, and best practices. Coordinate technical acceptance of new satellites, gateways, payloads, and providers.</p><p>Troubleshoot and escalate faults via TSS, ensuring timely fixes and proper escalation paths. Collaborate cross-functionally (Service Performance, Engineering, Cybersecurity, etc.) for E2E operational governance. Serve as SPOC for Commercial Unit inquiries and own L0/L1 performance for GEO/MEO/LEO services.</p><p><strong>Desired Candidate Profile</strong></p><p>6 Years</p><p>Prior experience in Satellite NOC & SOC within the Telecommunication industry</p><p>Managerail Skills</p><p>Bachelor Degree in Telecommunications Engineering or Engineering</p><p>Certifications</p><p><br></p>
<p>The role holder is responsible for governing and monitoring end-to-end GEO, MEO, and LEO satellite services to ensure availability, reliability, and operational continuity across space, ground, and customer service domains. The role holder leads monitoring, incident and problem management, preventive maintenance, technical investigations, service provider governance, and operational coordination to proactively resolve issues and maintain service performance. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure.</p><p><strong>Job Responsibility</strong></p><ul><li>Establish 24/7 E2E monitoring of GEO/MEO/LEO satellite services (space segment, ground segment, gateways, user terminals, links, and customer services).</li><li>Monitor centralized operational status, orbital assets, satellite health, and service-impacting space events for proactive response.</li><li>Operate fault management platforms for proactive detection, prioritization, and escalation of service-affecting alarms.</li><li>Govern major incident management, coordinating restoration across partners, operators, and stakeholders.</li><li>Coordinate with service providers for daily/weekly/monthly/quarterly operational reviews.</li><li>Act as technical authority for satellite operations, providing governance and guidance across space/ground segments.</li><li>Lead problem management, including root cause analysis and permanent corrective actions.</li><li>Conduct technical investigations for outages/degradations (payloads, transponders, gateways, inter-satellite links, customer platforms).</li></ul><p><strong>Job Responsibility (cont.)</strong></p><ul><li>Govern change management, ensuring risk assessments, implementation reviews, and post-change validation.</li><li>Perform preventive maintenance via baseline health checks.</li><li>Audit managed service providers for compliance with standards, contracts, and best practices.</li><li>Coordinate technical acceptance of new satellites, gateways, payloads, and providers.</li><li>Troubleshoot and escalate faults via TSS, ensuring timely fixes and proper escalation paths.</li><li>Collaborate cross-functionally (Service Performance, Engineering, Cybersecurity, etc.) for E2E operational governance.</li><li>Serve as SPOC for Commercial Unit inquiries and own L0/L1 performance for GEO/MEO/LEO services.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Above 5 years of experience in a related discipline</li><li>Prior experience in Satellite Services Infrastructure within the Telecommunication industry</li><li>Bachelor Degree in Telecommunications Engineering or Engineering</li></ul>
<p>The role holder is responsible for implementing and integrating satellite services infrastructure and transport networks to ensure reliable, secure, and timely service delivery. The role holder coordinates project execution, testing, acceptance, vendors, and operational handover to ensure successful deployment and service continuity. The role holder shall carry out his duties in accordance with the stipulated business policies and procedure</p><p>Execute end-to-end implementation of satellite services infrastructure, including GEO/MEO/LEO platforms, gateways, VSAT hubs, and associated ground segment equipment. Lead the deployment and integration of satellite communication systems with the IP/MPLS transport network, optical backbone, and core network infrastructure. Manage implementation vendors, contractors, and system integrators to ensure compliance with project scope, quality standards, and timelines. Coordinate site readiness activities, including power, space, transmission, civil works, and infrastructure dependencies to enable timely project execution. Ensure successful installation, integration, testing, and commissioning of satellite and special project infrastructure in accordance with approved design specifications. Conduct end-to-end service validation, interoperability, and performance testing before service activation. Oversee migration, cutover, and service transition activities while minimizing customer impact and ensuring service continuity. Ensure implementation complies with security, regulatory, and operational standards throughout project execution. Coordinate with SEA, security, and business stakeholders to resolve implementation dependencies and accelerate project delivery. Monitor implementation KPIs, project milestones, resources, and vendor performance to ensure successful project delivery. Lead acceptance testing (PAT), and final customer acceptance for satellite and special projects. Ensure operational readiness by delivering complete documentation, knowledge transfer, training, and support handover to Operations and Maintenance teams.</p><p>Drive implementation of resilience, redundancy, and high-availability features across GEO/MEO/LEO satellite infrastructure to ensure network reliability. Ensure all implementation activities comply with approved Method of Procedures (MoPs), change management processes, and operational governance requirements. Ensure effective project reporting and performance visibility through timely and accurate reporting of project status, progress, and key metrics to all stakeholders. Develop and automate engineering workflows to support the planning, design, and delivery of integrated SoWs for satellite infrastructure and MPLS and DWDM transport networks, ensuring all physical and logical dependencies are effectively coordinated. Deliver Integrated SoWs related to MPLS and DWDM projects to Infrastructure Implementation with required End-to-End ISP & OSP dependencies & maintaining physical diversity requirements for Transport services. Resolve Blocking issues that impact PAT Acceptance for Transport SoW s. Design & implement Dashboard reports required to Track & Control Core & Transport Projects (such as: Project status & action, missed SLA, RN Revision, etc.).</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Years of Experience</strong> 6 Years</p><p><strong>Nature of Experience</strong> Prior experience in Satellite Services Infrastructure within the Telecommunication industry</p><p><strong>Job Band</strong> Managerail</p><p><strong>Skills</strong></p><p><strong>Education</strong> Bachelor Degree in Telecommunications Engineering or Engineering</p><p><strong>Additional Education</strong></p><p><strong>Certifications</strong></p>
<p>At SLS The Red Sea , every memorable dining experience begins before the guest arrives at the table. As an F&B Reservations Agent , you will be the first point of connection for guests planning their dining experience handling reservations with accuracy, warmth, and the distinctive personality of SLS. From recommending the right venue and responding to guest enquiries to managing bookings and capturing individual preferences, you will work closely with our F&B teams to ensure every reservation is thoughtfully coordinated and every guest arrives feeling expected and welcomed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma or equivalent; a qualification in Hospitality or a related field is preferred.</li><li>Minimum 1 2 years of experience in Reservations, Guest Relations, Front Office, F&B Operations, or a similar guest-facing role.</li><li>Good command of spoken and written English is required.</li><li>Strong customer service, communication, and interpersonal skills with a warm and professional approach.</li><li>Basic computer skills and familiarity with restaurant reservation systems; experience with POS systems is an advantage.</li><li>Strong organizational skills with attention to detail and accuracy when managing reservations and guest information.</li><li>Ability to manage multiple enquiries and reservations efficiently in a fast-paced environment.</li><li>Professional and guest-focused, with a genuine interest in creating seamless dining experiences.</li><li>Previous experience within a luxury or lifestyle hospitality environment is an advantage.</li></ul>
<h3 >About the Role</h3>
<p >Plaza Premium Group is seeking a <strong >Cost Controller</strong> specializing in F&B and Hospitality to join their team in Jeddah, KSA. This full-time position requires a professional with 5-10 years of experience to manage and optimize cost control processes within the F&B and hospitality sectors.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Monitor and analyze weekly and monthly F&B costs, including consumptions, purchase price variances, and other key cost indicators.</li>
<li >Prepare F&B cost control and inventory reports, highlighting significant variances, trends, and areas requiring management attention.</li>
<li >Monitor physical stock counts and reconcile inventory balances between physical stock and system records.</li>
<li >Investigate inventory variances, abnormal stock movements, negative stock, wastage, breakages, transfers, and inventory adjustments.</li>
<li >Monitor purchasing and receiving activities, including Purchase Orders, Delivery Notes, GRNs, invoice matching, and outstanding transactions.</li>
<li >Review supplier pricing and quotation comparisons, highlighting significant price changes or purchasing discrepancies.</li>
<li >Maintain and monitor recipe costing to ensure accurate reflection of products, UOMs, quantities, and costs.</li>
<li >Support menu pricing and profitability reviews by verifying recipe accuracy, proposed selling prices, and profit margins.</li>
<li >Identify duplicate, obsolete, inactive, or incorrectly created products and coordinate with Procurement and Operations for corrective action.</li>
<li >Monitor stock holding, stock turnover, slow-moving items, and potential obsolete inventory.</li>
<li >Ensure compliance with Cost Control Operating Manuals, procedures, and internal control requirements.</li>
<li >Conduct periodic process reviews and follow up with operational teams on identified control gaps and corrective actions.</li>
<li >Provide practical cost control guidance to operational teams and support continuous improvement of F&B cost control processes.</li>
<li >Assist with the implementation of new cost control processes, Operating Manuals, and training initiatives.</li>
<li >Ensure all cost control activities, reports, reconciliations, and supporting documentation are completed accurately and within required timelines.</li>
<li >Identify opportunities to improve cost efficiency, strengthen internal controls, reduce unnecessary costs, and improve overall F&B profitability.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Minimum Degree in Finance or a related field.</li>
<li >Minimum of 5 years of working experience in a similar position.</li>
<li >Experience in receiving, store, and hotel operations is an advantage.</li>
</ul> <h3 >Required Skills</h3>
<ul >
<li >Good verbal and written communication skills.</li>
<li >Strong analytical and reporting skills.</li>
<li >Ability to multitask and work effectively in a fast-paced environment.</li>
<li >Mandatory good knowledge and use of Check SCM, including F&B POS.</li>
<li >High-level attention to detail.</li>
<li >Ability to work independently and collaborate with others to promote teamwork.</li>
</ul> <h3 >Work Environment</h3>
<p >This role is based in Jeddah, KSA, and operates on a full-time basis within the Plaza Premium Group's F&B and hospitality operations.</p>
<h3 >About Shangri-La Jeddah</h3>
<p >Shangri-La Jeddah is located on the new Jeddah Waterfront along the Red Sea. The hotel features interiors that reflect the sea and sandy beaches, with floor-to-ceiling windows throughout. It offers a dedicated Kids Club and supervised play area for families, alongside various dining concepts.</p>
<h3 >Role Overview: Sous Chef - Garde Manger</h3>
<p >The <strong >Sous Chef - Garde Manger</strong> is responsible for maintaining high standards in all Commissary/Cold/Butcher preparation, service, and hygiene within their assigned Production Kitchen. This role ensures adherence to management standards and is fully accountable for all cold production within their area of competency.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Oversee operations during all meal periods.</li>
<li >Gather feedback from colleagues and guests by maintaining an active presence in outlets during operating hours.</li>
<li >Practice and role-model the Guiding Principles and Core Values of Shangri-La Hospitality.</li>
<li >Reduce waste of supplies and materials through re-use or selling.</li>
<li >Attend scheduled training sessions.</li>
<li >Conduct and attend briefings.</li>
<li >Coordinate daily events with outlet managers.</li>
<li >Communicate regularly with staff through one-on-one counseling.</li>
</ul>
<h3 >Required Experience</h3>
<ul >
<li >Candidates should possess 0-1 year of relevant experience.</li>
</ul>
<h3 >Work Type</h3>
<p >This is a full-time position.</p>
<h3 >Application Information</h3>
<p >The salary for this position will be discussed during the interview process.</p>
Location: Riyadh, Saudi Arabia Employment Type: Full-time About the Role:We are seeking a results-driven Corporate, Events & Catering Sales Manager with a proven track record in establishing and scaling B2B sales operations. In this hands-on, field-oriented leadership role, you will be responsible for building strong client relationships, driving strategic accounts, leading a high-performing sales team, and achieving target revenues. This position requires an active leader who physically engages in acquiring key accounts, negotiating contracts, and closing high-value deals alongside team management. Key Responsibilities:Develop and execute section sales strategies, identifying potential market segments and high-value target clients. Actively prospect and acquire corporate accounts, event planners, wedding coordinators, and hospitality venues. Build, mentor, and manage the sales team, establishing targets, KPIs, and performance tracking systems. Manage and grow key accounts through effective negotiation, tailored proposals, and contract closures. Present customized gifting, hospitality, and product personalization solutions tailored to client requirements. Prepare competitive commercial proposals and quotations in alignment with company pricing and policies. Oversee sales pipelines, revenue forecasting, and CRM data management. Collaborate closely with production, design, and operations teams to ensure flawless and timely order fulfillment. Monitor payment collections, manage accounts receivable, and foster long-term client retention. Generate detailed reports on sales metrics, pipeline status, team performance, and market intelligence. Qualifications & Requirements:Minimum of 5 years of proven experience in corporate sales, events & catering sales, or high-end gifting/hospitality sectors. Demonstrated success in leading sales teams and consistently achieving revenue targets. Existing network of business contacts within Riyadh or the broader Saudi market. Strong negotiation, presentation, and deal-closing capabilities. Highly proactive, field-oriented mindset with a strong emphasis on business acquisition rather than desk administration. Proficiency in CRM software and Microsoft Office Suite. Fluency in Arabic with strong working proficiency in English. Valid Saudi driving license with mobility for field client visit
Location: Riyadh, Saudi Arabia Employment Type: Full-time About the Role:We are seeking a results-driven Corporate, Events & Catering Sales Manager with a proven track record in establishing and scaling B2B sales operations. In this hands-on, field-oriented leadership role, you will be responsible for building strong client relationships, driving strategic accounts, leading a high-performing sales team, and achieving target revenues. This position requires an active leader who physically engages in acquiring key accounts, negotiating contracts, and closing high-value deals alongside team management. Key Responsibilities:Develop and execute section sales strategies, identifying potential market segments and high-value target clients. Actively prospect and acquire corporate accounts, event planners, wedding coordinators, and hospitality venues. Build, mentor, and manage the sales team, establishing targets, KPIs, and performance tracking systems. Manage and grow key accounts through effective negotiation, tailored proposals, and contract closures. Present customized gifting, hospitality, and product personalization solutions tailored to client requirements. Prepare competitive commercial proposals and quotations in alignment with company pricing and policies. Oversee sales pipelines, revenue forecasting, and CRM data management. Collaborate closely with production, design, and operations teams to ensure flawless and timely order fulfillment. Monitor payment collections, manage accounts receivable, and foster long-term client retention. Generate detailed reports on sales metrics, pipeline status, team performance, and market intelligence. Qualifications & Requirements:Minimum of 5 years of proven experience in corporate sales, events & catering sales, or high-end gifting/hospitality sectors. Demonstrated success in leading sales teams and consistently achieving revenue targets. Existing network of business contacts within Riyadh or the broader Saudi market. Strong negotiation, presentation, and deal-closing capabilities. Highly proactive, field-oriented mindset with a strong emphasis on business acquisition rather than desk administration. Proficiency in CRM software and Microsoft Office Suite. Fluency in Arabic with strong working proficiency in English. Valid Saudi driving license with mobility for field client visit
<p>Handle restaurant reservations through phone, email, and designated reservation systems in a professional and timely manner. Respond to guest enquiries and provide accurate information about dining venues, menus, operating hours, promotions, and available experiences. Manage new reservations, amendments, cancellations, and special requests accurately and efficiently. Maintain accurate reservation records, guest profiles, preferences, and relevant notes to support personalized service. Communicate clearly with guests and confirm reservation details to ensure a smooth dining experience. Coordinate closely with restaurant and F&B teams regarding reservations, special occasions, guest preferences, and operational requirements. Handle guest requests, enquiries, and concerns professionally, ensuring appropriate follow-up when required. Support effective table and reservation management to maximize restaurant occupancy and revenue opportunities. Identify opportunities to recommend suitable dining experiences and promotions based on guest preferences. Maintain clear and professional communication across all guest interactions, reflecting SLS service standards. Ensure guest information and reservation details are handled accurately and confidentially. Stay updated on restaurant concepts, menus, promotions, special events, and relevant hotel experiences. Follow departmental procedures, service standards, and reservation policies at all times. Support the wider F&B team with reservation-related tasks and operational requirements when needed.</p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or equivalent; a qualification in Hospitality or a related field is preferred. Minimum 1 2 years of experience in Reservations, Guest Relations, Front Office, F&B Operations, or a similar guest-facing role. Good command of spoken and written English is required. Strong customer service, communication, and interpersonal skills with a warm and professional approach. Basic computer skills and familiarity with restaurant reservation systems; experience with POS systems is an advantage. Strong organizational skills with attention to detail and accuracy when managing reservations and guest information. Ability to manage multiple enquiries and reservations efficiently in a fast-paced environment. Professional and guest-focused, with a genuine interest in creating seamless dining experiences. Previous experience within a luxury or lifestyle hospitality environment is an advantage.</p>
<h3 >About the Role</h3>
<p >The Ritz-Carlton Hotel Company, *** is seeking an <strong >In Villa Dining Supervisor</strong> for a full-time position in the Red Sea region. This role involves overseeing in-villa dining operations to ensure optimal service delivery and guest satisfaction, working within a team-oriented environment.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Ensure team collaboration for optimum service and guest needs fulfillment.</li>
<li >Inspect staff grooming and attire, addressing any deficiencies.</li>
<li >Perform opening and closing duties, including setting up supplies, cleaning, and securing areas.</li>
<li >Monitor storage areas for organization, FIFO adherence, and cleanliness.</li>
<li >Conduct scheduled inventories, stock, and requisition necessary supplies.</li>
<li >Oversee dining rooms for seating availability, service quality, safety, and guest well-being.</li>
<li >Submit work orders for maintenance repairs.</li>
<li >Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching of employees.</li>
<li >Serve as a role model and initial contact for the Guarantee of Fair Treatment/Open Door Policy.</li>
<li >Adhere to company and safety/security policies, report incidents, and complete required training.</li>
<li >Maintain professional appearance, confidentiality, and protect company assets.</li>
<li >Welcome guests according to standards, anticipate needs, assist individuals with disabilities, and express genuine appreciation.</li>
<li >Communicate professionally, foster positive working relationships, support team goals, and address employee concerns.</li>
<li >Ensure adherence to quality standards and identify opportunities for efficiency, productivity, quality, safety, and cost savings.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to read and visually verify information in various formats.</li>
<li >Visual inspection of tools, equipment, or machines for defects.</li>
<li >Standing, sitting, or walking for extended periods or an entire shift.</li>
<li >Moving, lifting, carrying, pushing, pulling, and placing objects up to 50 pounds without assistance.</li>
<li >Grasping, turning, and manipulating objects requiring fine motor skills and hand-eye coordination.</li>
<li >Navigating narrow, confined, or elevated spaces.</li>
<li >Moving up and down stairs and/or service ramps.</li>
<li >Reaching overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of experience in a relevant field.</li>
<li >Demonstrated ability to perform the responsibilities outlined above.</li>
</ul>
<h3 >About The Ritz-Carlton</h3>
<p >The Ritz-Carlton operates over 100 award-winning properties globally, known for creating exceptional guest experiences. The company attracts top hospitality professionals who are empowered to be creative, thoughtful, and compassionate. The Ritz-Carlton sets the standard for luxury service, emphasizing the delivery of its "Gold Standards" daily. These standards, including the Employee Promise, Credo, and Service Values, guide the company's culture and contribute to its reputation as a global leader in luxury hospitality. Joining The Ritz-Carlton means becoming part of the Marriott International portfolio of brands.</p>
<h3 >About the Role</h3>
<p >The Ritz-Carlton is seeking an <strong >In Villa Dining Supervisor</strong> to ensure exceptional service delivery and guest satisfaction. This full-time role involves overseeing daily operations, managing staff performance, and maintaining adherence to service standards. The supervisor will play a key role in upholding the "Gold Standards" of The Ritz-Carlton, contributing to a culture of excellence in luxury hospitality.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Ensure team collaboration for optimum service and guest satisfaction.</li>
<li >Inspect staff grooming and attire, addressing any deficiencies.</li>
<li >Perform opening and closing duties, including setup, cleaning, and securing areas.</li>
<li >Inspect storage areas for organization, FIFO adherence, and cleanliness.</li>
<li >Complete scheduled inventories, stock, and requisition necessary supplies.</li>
<li >Monitor dining rooms for seating, service quality, safety, and guest well-being.</li>
<li >Submit work orders for maintenance repairs.</li>
<li >Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.</li>
<li >Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.</li>
<li >Adhere to all company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions.</li>
<li >Ensure professional appearance, maintain confidentiality, and protect company assets.</li>
<li >Welcome guests according to company standards, anticipate service needs, assist individuals with disabilities, and express genuine appreciation.</li>
<li >Communicate professionally, develop positive working relationships, support team goals, and address employee concerns appropriately.</li>
<li >Ensure adherence to quality expectations and standards; identify and recommend improvements for efficiency, productivity, quality, safety, and cost-savings.</li>
</ul>
<h3 >Physical Requirements</h3>
<ul >
<li >Ability to read and visually verify information in various formats.</li>
<li >Visual inspection of tools, equipment, or machines for defects.</li>
<li >Ability to stand, sit, or walk for extended periods or an entire shift.</li>
<li >Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.</li>
<li >Grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.</li>
<li >Navigate narrow, confined, or elevated spaces.</li>
<li >Move up and down stairs and/or service ramps.</li>
<li >Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >2-5 years of relevant experience.</li>
<li >Completion of safety training and certifications as required.</li>
</ul>
<h3 >Company Culture</h3>
<p >The Ritz-Carlton, part of Marriott International, is committed to being an equal opportunity employer. The company values and celebrates the diverse backgrounds, cultures, talents, and experiences of its associates. The Ritz-Carlton's "Gold Standards," including the Employee Promise, Credo, and Service Values, guide daily operations and define its reputation as a global leader in luxury hospitality. Associates are empowered to be creative, thoughtful, and compassionate, contributing to exceptional guest experiences and a supportive work environment.</p>
<h3 >Application</h3>
<p >Qualified candidates are invited to apply for this full-time position to contribute to a team dedicated to delivering excellence in luxury service.</p>
<p>What You Will Do Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle products and technology to meet customer needs. Understands the Utilities business processes and regulatory requirements, analyses the existing landscape and recommends solutions and designs that benefit the customer's organization and users. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning product knowledge to the customer users. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to the project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Career Level - IC3</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Computer Science, Information Systems, or a related technical field; advanced degree preferred. Deep understanding and experience with Oracle Utilities solutions such as Oracle Utilities CC&B - Customer Care & Billing, Customer Cloud Services, Customer to Meter, CX4U. Solid background in solution consulting and testing strategies, software delivery, systems integration, or consulting, with high proficiency across data platforms, or utility infrastructure. Solid experience managing requirement gatherings Demonstrated success working in customer-facing roles, especially with cross- cultural, distributed project teams in the Middle East. Strong understanding of technical architectures, data flow, and utility-specific regulatory requirements. Exceptional communication, stakeholder management, and presentation skills, able to bridge technical and business audiences. Experience managing project budgets, schedules, risks, and dependencies in line with PMI best practices. Ability to work collaboratively across technical teams, coaching junior team members and facilitating problem-solving. Meticulous attention to detail, organizational skills, and a structured, analytical mindset.. Willingness and ability to travel across Middle East as required</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.</p>
<p> </p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<h3 >About The Ritz-Carlton Hotel Company, ***</h3>
<p >The Ritz-Carlton Hotel Company, *** operates over 100 award-winning hotels globally, committed to delivering exceptional luxury service. The company emphasizes a culture where diversity is valued, and associates are empowered to be creative and compassionate. This approach is guided by the "Gold Standards," which include the employee promise, credo, and service values, establishing The Ritz-Carlton as a leading global brand in luxury hospitality.</p>
<h3 >Role Summary</h3>
<p >The Supervisor InRoom Dining ensures that The Ritz-Carlton's "Gold Standards" are consistently met with attention and care. This full-time position is based in the Red Sea region and requires an individual with 2-5 years of experience, including at least 1 year in a supervisory capacity. The role involves overseeing daily operations to ensure optimal service and guest satisfaction.</p>
<h3 >Key Duties and Responsibilities</h3>
<ul >
<li >Ensure staff collaborate effectively to provide optimal service and meet guest needs.</li>
<li >Inspect staff personal hygiene and attire, addressing any deficiencies.</li>
<li >Perform opening and closing tasks, including organizing supplies, cleaning equipment and areas, and securing doors.</li>
<li >Inspect storage areas for organization, cleanliness, and adherence to the FIFO method.</li>
<li >Complete scheduled inventories, stock, and order necessary supplies.</li>
<li >Monitor seating availability, service quality, safety, and guest well-being in dining areas.</li>
<li >Process work orders for maintenance repairs.</li>
<li >Assist management with hiring, training, organizing, evaluating, counseling, disciplining, motivating, and coaching employees.</li>
<li >Serve as an example and initial point of contact for the "Fair Treatment Guarantee and Open Door Policy."</li>
</ul>
<h3 >Operational Responsibilities</h3>
<ul >
<li >Comply with all company safety policies and procedures; report maintenance issues, safety hazards, accidents, or injuries; complete required safety training and certifications.</li>
<li >Maintain a neat and professional uniform and personal appearance.</li>
<li >Protect company proprietary information and assets.</li>
<li >Support all co-workers and treat them with dignity and respect.</li>
<li >Contribute to team goals and meet quality assurance expectations and standards.</li>
<li >Lift, carry, push, pull, and place objects weighing less than 50 pounds (** kg) without assistance.</li>
<li >Stand, sit, or walk for extended periods or the entire work shift.</li>
<li >Read and visually verify information in various formats, including fine print.</li>
<li >Visually inspect tools, equipment, or machines to identify defects.</li>
<li >Grasp, turn, and manipulate objects of various sizes and weights requiring fine motor skills and hand-eye coordination.</li>
<li >Reach overhead and below the knees, including bending, twisting at the waist, crawling, and stooping.</li>
<li >Move through narrow, confined, or elevated spaces; climb stairs and/or service ramps.</li>
<li >Welcome and acknowledge all guests according to company standards.</li>
<li >Communicate with others using clear and professional language; answer phone calls with appropriate etiquette.</li>
<li >Listen and respond appropriately to employee concerns.</li>
<li >Perform other reasonable job duties as requested by supervisors.</li>
</ul>
<h3 >Qualifications and Requirements</h3>
<ul >
<li ><strong >Education:</strong> High school diploma or equivalent General Educational Development (GED) certificate.</li>
<li ><strong >Related Work Experience:</strong> At least 2 years of related work experience.</li>
<li ><strong >Supervisory Experience:</strong> At least 1 year of supervisory experience.</li>
</ul>
<h3 >Work Environment</h3>
<p >This role is a full-time position within The Ritz-Carlton Hotel Company, ***, part of the Marriott International portfolio of brands. The successful candidate will join a global team committed to upholding the company's luxury service standards.</p>
<div>
<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.</p>
<p> </p>
<p>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<p><b>POSITION SUMMARY</b></p><p><br></p><p> Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
Additional Information<br><br>Job Number 26118035<br><br>Job Category Administrative<br><br>Location Ummahat Island 1, Red Sea, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br><br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.