Fire Fighting EngineerJobs - Riyadh Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Role Overview</b></p><p>Own webook s data function end-to-end strategy, team, platform and delivery and be the single person accountable for data at webook. Turn our first-party data into trusted decisions today and a monetisable asset within two to three years, in a regulated environment (PDPL / GDPR / NCA ECC) where data we cannot trust or lawfully use is worthless. Build and lead the team, make the platform reliable, and set webook up to sell data and insight, not just tickets.</p><p>What You ll Own</p><ol><li>Data Strategy &amp; Roadmap Produce webook s first documented data strategy and a phased, costed roadmap within 60 days of start, endorsed by the VP Architecture, Platform &amp; AI and the CTO. Define the target operating model for the data function engineering, analytics, governance and the sequence in which it is built. Own the data platform direction. Lead the managed-vs-self-hosted decision and present a costed recommendation within 90 days , with a clear cost-control model. Align every data initiative to a measurable business outcome; re-prioritise the roadmap quarterly as the economics move.</li><li>Team Leadership &amp; Building the Function Assess, develop and where needed strengthen the existing team; set a clear performance bar and build the capability to meet it. Set quarterly OKRs for each direct report; hold fortnightly 1:1s with written notes; run a monthly team standup with a rolling 90-day delivery view shared with VP Architecture and the CTO. Be a genuine people leader: develop talent and career paths, mentor, and build an engaged, high-performing team. Retention and engagement are explicit success measures, not afterthoughts.</li><li>Data Platform &amp; Engineering Be accountable for reliable, tested, observable pipelines client-facing dashboards accurate and current, with stale or broken data caught before a client ever sees it. Own the platform direction across the modern data stack warehouse / lakehouse, transformation (dbt), orchestration, BI and serving making pragmatic build/buy and managed/self-host calls across open-source ( ClickHouse, Superset ) and major managed platforms ( BigQuery, Snowflake, Databricks ). Institute FinOps discipline: a clear monthly platform budget with alerting; own the platform budget and keep cost predictable and under control. Establish infrastructure-as-code, data observability, and clear SLAs for data delivery.</li><li>Analytics, Insight &amp; Data Products Establish a single source of truth and a governed metrics / semantic layer; eliminate conflicting metric definitions across the business. Raise the bar on analytical quality for internal decisions and for client-facing insight. Build the muscle to ship data products: embedded client analytics, benchmarking, and insight services. Partner with product and commercial to define webook s first paid data / insight product within 12 months, with a credible commercial case.</li><li>Data Governance, Quality &amp; Privacy Ensure data handling meets PDPL, GDPR and NCA requirements classification, access control, residency, and cross-border transfer. Stand up a data catalog and data-quality standards with named ownership across data domains. Define the lawful-basis and controls framework required before any data product ships webook s licence to monetise. Coordinate closely with the Director of InfoSec &amp; Cybersecurity and the GDPR Delivery Lead on data privacy and security.</li><li>Data Monetisation &amp; Commercial Partnership Own the path from internal analytics embedded client insight productised data, sequenced so trust is earned at each step. Work with commercial leadership to size, package and price data and insight products. Build the reliability and governance foundations that make external monetisation possible and defensible.</li><li>Stakeholder Management &amp; Data Culture Be the trusted data partner to the executive team; translate technical work and data risk into commercial language. Drive data literacy and a data as a business enabler culture; remove silos and shift data out of being treated as an IT by-product. Represent data credibly with clients where insight is part of webook s offering.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Essential</h2><ul><li>10+ years in data, with at least 3 5 years in a senior data leadership role (Head of Data / Director ) at a technology, SaaS or consumer-platform company.</li><li>Proven track record building and leading high-performing data teams across engineering, analytics and governance a genuine people and team leader, not only a technologist.</li><li>Deep, hands-on understanding of modern data platforms and the modern data stack: warehouses / lakehouses, transformation (dbt), orchestration, BI, and serving layers.</li><li>Experience with open-source platforms (ClickHouse, Superset) AND major managed platforms (BigQuery, Snowflake, Databricks) able to make pragmatic build/buy and managed/self-host decisions with cost firmly in mind.</li><li>Strong command of data engineering and analytics practice: pipelines, dimensional modelling, semantic / metrics layers, data quality and observability.</li><li>Demonstrated ability to turn data into business value ideally including data products or monetisation.</li><li>Working knowledge of data governance and privacy in a regulated environment (PDPL / GDPR a strong plus).</li><li>Commercial fluency: able to translate technical work into business and board-level language.</li><li>A track record of delivering against deadlines with evidence, not just intent.</li></ul><h2>Preferred</h2><ul><li>Experience monetising data or building data products sold externally.</li><li>Familiarity with the KSA and EU regulatory context (PDPL, GDPR, NCA ECC)</li><li>Experience making data AI-ready and enabling ML / analytics at scale.</li><li>FinOps / cloud cost-management experience.</li><li>Relevant qualifications in data, computer science or a related field; cloud or platform certifications (GCP / AWS / Azure, Snowflake, Databricks) a plus.</li><li>Experience in events, ticketing, e-commerce or marketplace businesses.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. ABOUT F5 At F5, we strive to bring a better digital world to life. Our teams help organizations secure and optimize every application and API, enabling innovation without compromise. Our employees are collaborative, innovative, and passionate about what they do. They act with integrity, embrace diversity and inclusion, and are committed to delivering exceptional outcomes for our customers and partners. Due to continued growth and investment, F5 is expanding its Channel Sales team in the Kingdom of Saudi Arabia and is seeking an additional Partner Account Manager. In this role, you will drive channel revenue by building, developing, and managing strategic partnerships across the KSA market. Working closely with Value Added Resellers (VARs), distributors, and system integrators, you will help partners successfully position and sell F5 solutions, identify new business opportunities, and execute joint go-to-market plans. You'll work closely with F5 Sales, Marketing, Technical and Distribution teams to strengthen partner capability, generate pipelines, and deliver sustainable growth across the region. What You ll Do Drive partner-led revenue growth across the Kingdom of Saudi Arabia. Develop and execute partner business plans aligned with territory and sales objectives. Recruit, onboard, and develop strategic channel partners to expand market coverage. Build trusted relationships with key stakeholders across partner organizations, from executive leadership through to sales and technical teams. Collaborate with F5 Sales teams to generate pipelines, manage opportunities, and improve forecast accuracy. Enable partners through sales and technical training, ensuring they can confidently position and sell F5 solutions. Ensure partners understand and follow F5 programmes and processes, including deal registration and the F5 Advantage Partner Program. Plan and execute joint marketing initiatives, managing channel marketing funds to maximize partner engagement, demand generation, and return on investment. Work closely with distributors to increase partner engagement, enablement, and revenue growth. Resolve partner-related business challenges, including deal registration, renewals, and commercial issues. Identify and develop new business opportunities with existing and prospective partners. Represent F5 professionally while upholding the highest standards of ethics, integrity, and compliance. What You ll Bring Fluency in both English and Arabic. Significant experience in channel sales within a technology vendor organization. Experience working with distributors, VARs, and two-tier channel models. A proven track record of developing successful partner relationships and delivering revenue growth. Strong knowledge of the enterprise IT landscape. Excellent presentation, communication, negotiation, and relationship-building skills. Experience developing partner business plans and delivering successful joint initiatives. Strong commercial acumen with experience negotiating partner agreements. The ability to explain complex technical solutions in a clear, business-focused way. Willingness to travel throughout Saudi Arabia (up to 50%). Why join F5? This is an opportunity to play a key role in growing F5's partner ecosystem in one of our most important markets. You'll work alongside experienced sales, technical, and channel professionals, influence partner strategy, and help customers solve complex application security, application delivery, and multi-cloud challenges using F5's market-leading solutions. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com) . Equal Employment Opportunity It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting EMAIL_ADDRESS .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in both English and Arabic.</li><li>Significant experience in channel sales within a technology vendor organization.</li><li>Experience working with distributors, VARs, and two-tier channel models.</li><li>A proven track record of developing successful partner relationships and delivering revenue growth.</li><li>Strong knowledge of the enterprise IT landscape.</li><li>Excellent presentation, communication, negotiation, and relationship-building skills.</li><li>Experience developing partner business plans and delivering successful joint initiatives.</li><li>Strong commercial acumen with experience negotiating partner agreements.</li><li>The ability to explain complex technical solutions in a clear, business-focused way.</li><li>Willingness to travel throughout Saudi Arabia (up to 50%).</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role is open to Saudi nationals only. If you do not meet this requirement, we warmly encourage you to explore other exciting opportunities at SimCorp. Our Talent Acquisition Team is happy to help you find the right fit. WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US The Government Relations &amp; Administration Officer is a key administrative and compliance role responsible for managing all interactions with Saudi government entities, ministries, and regulatory bodies on behalf of the organization. The GRO ensures the company remains fully compliant with Saudi labor law, immigration regulations, and all applicable government requirements. This role also provides light support to the Legal team for office-related document renewals and assists with general administrative tasks as needed. WHAT YOU WILL BE RESPONSIBLE FOR Government Portal Administration Manage and operate all relevant Saudi government online portals including Absher, Qiwa, Mudad, GOSI, HRSD, and MISA platforms. Submit, track, and follow up on applications, transactions, and service requests through official government systems. Maintain up-to-date access credentials and ensure timely renewal of portal accounts and digital certificates. Monitor regulatory announcements and portal updates to ensure organisational compliance. Monitor Nitaqat status to ensure the company maintains a safe Saudization tier. Visa Processing &amp; Immigration Coordinate and process different visa types including but not limited to work visas, business visas, dependent entry visas, and exit/re-entry visas. Maintain an accurate, up-to-date record of all employee visa statuses. Visit government offices physically when required, including the Ministry of Human Resources and Social Development (MHRSD), Jawazat (Passport Department), Ministry of Commerce, and Traffic Police. Accompany expats for medical checks, fingerprinting, or official procedures during onboarding. Legal &amp; Office Document Support Provide light-touch support to the Legal team for the renewal of office-related documents such as Commercial Registration (CR), Municipal License, Chamber of Commerce membership, and other statutory certificates. Assist in the legalization, attestation, and notarization of company documents when required. Coordinate with relevant government offices for the collection and submission of official documents. Administrative Support Execute ad-hoc administrative tasks and operational assignments as directed by management. Coordinate with the IT department to manage the collection, tracking, and seamless delivery of hardware and equipment to new hires. Support global People and Culture projects. Serve as a point of contact for new joiners on their first day, coordinating equipment handover and initial logistics where applicable. WHAT WE VALUE Saudi Government Portal Expertise Proven experience operating platforms such as Absher, Qiwa, Mudad, GOSI, HRSD, and MISA. Immigration &amp; Visa Knowledge Strong understanding of Saudi immigration regulations, visa processing, and Iqama management. Regulatory &amp; Compliance Awareness Familiarity with Saudi labour law, Nitaqat (Saudization), and applicable government requirements. Arabic Language Proficiency Fluent in Arabic (written and spoken); English proficiency is an advantage. Attention to Detail Meticulous approach to document management, deadline tracking, and data accuracy. Stakeholder &amp; Relationship Management Ability to liaise effectively with government officials, internal teams, and external service providers. Administrative &amp; Organisational Skills Demonstrated ability to handle multiple concurrent tasks and prioritise workload in a fast-paced environment. BENEFITS SimCorp provides a range of benefits that may influence decisions regarding job offers. With operations in more than 30 offices globally, the benefits package can differ depending on the country. SimCorp implements a global hybrid work policy, requiring employees to be in the office two days per week and permitting remote work on other days. Additional information about location-specific benefits is available from the recruiter. NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Saudi Government Portal Expertise Proven experience operating platforms such as Absher, Qiwa, Mudad, GOSI, HRSD, and MISA.</p><p>Immigration &amp; Visa Knowledge Strong understanding of Saudi immigration regulations, visa processing, and Iqama management.</p><p>Regulatory &amp; Compliance Awareness Familiarity with Saudi labour law, Nitaqat (Saudization), and applicable government requirements.</p><p>Arabic Language Proficiency Fluent in Arabic (written and spoken); English proficiency is an advantage.</p><p>Attention to Detail Meticulous approach to document management, deadline tracking, and data accuracy.</p><p>Stakeholder &amp; Relationship Management Ability to liaise effectively with government officials, internal teams, and external service providers.</p><p>Administrative &amp; Organisational Skills Demonstrated ability to handle multiple concurrent tasks and prioritise workload in a fast-paced environment.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lucidya is growing quickly. As we expand across the GCC, serve more enterprise and government customers, and prepare for the next stage of our journey, Legal &amp; Compliance becomes a strategic enabler of that growth. We're looking for someone to build and lead a lean, high-impact Legal &amp; Compliance function that helps the business scale with confidence. You'll own the legal, governance, risk, compliance, and data protection agenda, ensuring we remain commercially agile while meeting the expectations of customers, regulators, auditors, and investors. This is a hands-on leadership role where you'll partner closely with the executive team, manage a small internal team and external counsel, and build the foundations that support Lucidya's long-term success.</p><p><strong>What You'll Do</strong></p><ul><li>Own Lucidya's legal and compliance strategy, building a function that enables the business to grow while maintaining strong governance and managing risk effectively.</li><li>Streamline our commercial contracting process across customer, vendor, partner, and public sector agreements by creating practical templates, playbooks, and processes that help the business move faster without compromising protection.</li><li>Lead our Governance, Risk &amp; Compliance (GRC) program, ensuring certifications such as ISO 27001, SOC 2 Type II, NIST, GDPR, and other compliance requirements remain audit-ready through close partnership with Security and Engineering.</li><li>Act as Lucidya's Data Protection Officer, ensuring compliance with Saudi PDPL, GDPR, and other privacy regulations while embedding privacy-by-design into our products and operations.</li><li>Lead corporate legal matters across the group structure, supporting board governance, corporate administration, mergers and acquisitions, due diligence, and future capital markets readiness.</li><li>Enable Lucidya's regional expansion by leading the legal and compliance work required to establish new entities, manage local regulatory obligations, and coordinate external legal counsel across multiple jurisdictions.</li><li>Build and lead a lean Legal &amp; Compliance team, creating the right balance between internal capability and external expertise while serving as a trusted advisor to the CEO, CFO, and executive leadership team.</li></ul><p><strong>What Success Looks Like (First 6 12 Months)</strong></p><ul><li>Establish a well-run Legal &amp; Compliance function with clear ownership, governance, and efficient operating processes.</li><li>Streamline the contracting process and successfully integrate and develop the Legal Associate.</li><li>Deliver ISO 27001 and SOC 2 renewals on schedule while maintaining a strong, evidence-backed compliance posture.</li><li>Implement an enterprise risk register, core corporate policies, and a robust Data Protection Officer framework.</li><li>Significantly advance Lucidya's legal and governance readiness for mergers and acquisitions, future fundraising, and capital markets activities.</li></ul><p><strong>Who You Are</strong></p><ul><li>10+ years of legal experience, including in-house legal and compliance leadership at a technology, SaaS, or comparably regulated company.</li><li>Qualified lawyer with a strong grounding in commercial, corporate, and technology law; Saudi law exposure and understanding of the KSA/GCC regulatory environment strongly preferred.</li><li>Demonstrated ownership of a compliance and certification program (ISO 27001, SOC 2 or equivalent) and of data-protection compliance (PDPL and/or GDPR).</li><li>Hands-on M&amp;A and corporate experience - managed diligence and transaction processes, ideally including work alongside investors and boards.</li><li>Regulated-industry exposure - experience serving or operating within public-sector, banking/financial-services, or telecom environments.</li><li>Track record of building or scaling a legal and compliance function in a high-growth company, and of managing external counsel effectively on a budget.</li><li>Pre-IPO or capital-markets readiness experience is a strong advantage.</li></ul><p><strong>Required Skills &amp; Competencies</strong></p><ul><li>Autonomous operator. Runs the function independently with minimal oversight; brings structure to ambiguity and requires no hand-holding.</li><li>Commercial judgment. Balances legal risk against business velocity; a business enabler, not a blocker.</li><li>Governance rigor. Builds durable policies, controls, and audit trails that withstand external scrutiny.</li><li>Clear communicator. Translates complex legal and regulatory matters into concise, decision-ready guidance for executives and the board.</li><li>Fluent in English; Arabic strongly preferred.</li><li>Pragmatic and lean. Knows when to build in-house, when to use external counsel, and how to prioritize under resource constraints.</li><li>High integrity and independence. Comfortable holding the line on governance and escalating when necessary</li></ul><p><strong>What the hiring process will look like</strong></p><p>Our interview process is designed to help both you and us determine whether this is the right long-term fit. The process typically includes:</p><ul><li>Initial conversation with Talent Acquisition</li><li>Interview with executive leadership</li><li>A practical case study followed by a panel presentation</li><li>Interview</li><li>Final interview with the CEO</li><li>Culture-fit / Offer</li></ul><p>Throughout the process, we're looking beyond technical expertise. We want to understand how you think, how you influence stakeholders, how you make difficult decisions, and how you build functions that enable businesses to grow responsibly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>10+ years of legal experience, including in-house legal and compliance leadership at a technology, SaaS, or comparably regulated company.</p><p>Qualified lawyer with a strong grounding in commercial, corporate, and technology law; Saudi law exposure and understanding of the KSA/GCC regulatory environment strongly preferred.</p><p>Demonstrated ownership of a compliance and certification program (ISO 27001, SOC 2 or equivalent) and of data-protection compliance (PDPL and/or GDPR).</p><p>Hands-on M&amp;A and corporate experience - managed diligence and transaction processes, ideally including work alongside investors and boards.</p><p>Regulated-industry exposure - experience serving or operating within public-sector, banking/financial-services, or telecom environments.</p><p>Track record of building or scaling a legal and compliance function in a high-growth company, and of managing external counsel effectively on a budget.</p><p>Pre-IPO or capital-markets readiness experience is a strong advantage.</p><p><strong>Required Skills &amp; Competencies</strong></p><ul><li>Autonomous operator. Runs the function independently with minimal oversight; brings structure to ambiguity and requires no hand-holding.</li><li>Commercial judgment. Balances legal risk against business velocity; a business enabler, not a blocker.</li><li>Governance rigor. Builds durable policies, controls, and audit trails that withstand external scrutiny.</li><li>Clear communicator. Translates complex legal and regulatory matters into concise, decision-ready guidance for executives and the board.</li><li>Fluent in English; Arabic strongly preferred.</li><li>Pragmatic and lean. Knows when to build in-house, when to use external counsel, and how to prioritize under resource constraints.</li><li>High integrity and independence. Comfortable holding the line on governance and escalating when necessary</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle &amp; Engagement</p><p><br></p><p>Employment type: Contract (On-site)</p><p><br></p><p>Contract length: 12 months</p><p><br></p><p>Location: Riyadh/ Jeddah, KSA</p><p><br></p><p>PURPOSE OF THE PROJECT</p><p><br></p><p>The Senior Manager – SME Cards Portfolio Growth, Customer Lifecycle &amp; Engagement will be responsible for driving the performance and profitability of the SME Cards portfolio following card issuance and activation.</p><p><br></p><p>The role will own the end-to-end customer lifecycle strategy, focusing on increasing card activation, spend, engagement, enrolment, loyalty participation, customer retention, and portfolio profitability.</p><p><br></p><p>The individual will design and execute data-driven portfolio campaigns, customer engagement initiatives, spend stimulation programs, and cross-sell strategies to maximize customer lifetime value and wallet share.</p><p><br></p><p>Working closely with SME Banking, Product, Marketing, Digital, Analytics, Loyalty, Relationship Management, Operations, and Data teams, the role will be accountable for developing and executing initiatives that drive sustained portfolio growth and improved customer engagement across the SME segment.</p><p><br></p><p>Core Responsibilities and Accountabilities:</p><p><br></p><p>1. Portfolio Growth Strategy</p><p><br></p><p>Develop and execute the SME Cards portfolio growth strategy aligned with the bank's SME and Cards business objectives.</p><p>Define annual and quarterly growth targets covering spend, activation, engagement, loyalty, enrolment, retention, and profitability.</p><p>Identify portfolio growth opportunities through data analysis, customer segmentation, and market intelligence.</p><p>Establish strategies to drive higher customer engagement and increase product penetration within the SME customer base.</p><p>2. Customer Lifecycle Management</p><p><br></p><p>Own the end-to-end SME Cards customer lifecycle framework, covering.</p><p>Develop customer journey strategies based on behavioural, transactional, and portfolio insights.</p><p>Create trigger-based campaigns to increase engagement and improve customer experience.</p><p>Design and implement retention programs to minimize customer attrition and increase cardholder activity.</p><p>Develop next-best-action frameworks to improve customer engagement and wallet share.</p><p>3. Spend Stimulation &amp; Portfolio Utilization</p><p><br></p><p>Develop and execute initiatives to increase card spend across domestic, e-commerce, and international transactions.</p><p>Drive spends activation programs targeting newly activated cardholders.</p><p>Identify opportunities to increase average spend per active card and transaction frequency.</p><p>Design targeted offers, promotions, and merchant-funded campaigns to stimulate portfolio growth.</p><p>Monitor spending trends and develop corrective actions to address declining engagement or utilization.</p><p>4. e-Commerce Growth &amp; Digital Engagement</p><p><br></p><p>Develop programs to accelerate e-commerce and digital payment adoption among SME customers.</p><p>Increase e-commerce penetration and transaction volumes through targeted campaigns and customer education initiatives.</p><p>Collaborate with Digital Banking teams to improve the online customer journey and promote digital card usage.</p><p>Identify opportunities to shift payment behaviour from traditional payment methods to card-based transactions.</p><p>Monitor digital engagement performance and optimize campaigns to maximize digital spend growth.</p><p>5. Loyalty, Rewards &amp; Customer Engagement</p><p><br></p><p>Manage and optimize the SME Cards loyalty and rewards proposition.</p><p>Design loyalty campaigns that drive spend growth, activation, customer retention, and portfolio profitability.</p><p>Develop partnerships and reward propositions to strengthen customer engagement and differentiation.</p><p>Monitor loyalty participation, redemption trends, and customer satisfaction levels.</p><p>Recommend enhancements to loyalty programs based on market trends and customer insights.</p><p>6. Cross-Sell &amp; Portfolio Deepening</p><p><br></p><p>Develop, execute targeted cross-sell, and upsell campaigns to increase product penetration within the SME customer base.</p><p>Partner with SME Banking, Business Banking, and Product teams to identify opportunities to promote: SME Lending Products, Business Accounts, Merchant Acquiring Solutions, Payroll Services, Trade and Working Capital Solutions, Insurance Products, Digital Banking Services, Additional Card Products.</p><p>Develop customer segmentation models to identify high-potential cross-sell opportunities.</p><p>Measure and track cross-sell campaign effectiveness and portfolio expansion performance.</p><p>Implement strategies to increase customer lifetime value and overall relationship profitability.</p><p><br></p><p>Knowledge and Experience:</p><p><br></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred.</p><p>Minimum 10+ years of banking experience.</p><p>Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs.</p><p>Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments.</p><p>Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management.</p><p>Experience working with CRM platforms and campaign management tools.</p><p>GCC banking experience. KSA banking experience is strongly preferred.</p><p>Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting.</p><p>Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills.</p><p>Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred.</p><p>Strong understanding of customer data models and portfolio reporting frameworks.</p><p>Mandatory Skills:</p><p><br></p><p>Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry.</p><p>Regional experience, including working in a faced-paced matrix organisation.</p><p>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</p><p>Preferred Skills:</p><p><br></p><p>The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions.</p><p>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</p><p>An understanding of regional regulations across financial services or payment networks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Business, Finance, Marketing, Economics, Statistics, Data Analytics, or a related field. MBA or relevant postgraduate qualification preferred. Minimum 10+ years of banking experience. Proven experience managing spend stimulation, activation, retention, reactivation, and customer engagement programs. Demonstrated experience developing and executing cross-sell and upsell strategies within banking environments. Strong understanding of card economics, customer profitability, loyalty ecosystems, and customer journey management. Experience working with CRM platforms and campaign management tools. GCC banking experience. KSA banking experience is strongly preferred. Strong proficiency in SQL for customer segmentation, campaign targeting, portfolio analysis, and performance reporting. Excellent analytical and problem-solving capabilities. Including advanced Microsoft Excel skills. Experience with Power BI, Tableau, SAS, CRM platforms, or similar analytics tools is preferred. Strong understanding of customer data models and portfolio reporting frameworks. Mandatory Skills: Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred. Preferred Skills: The ability to troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p></p></section>