Field Representative Jobs

We are looking for passionate female employees in our library who have the desire to develop, to join our distinguished team in the copying and imaging department, according to the following conditions and qualifications:<br><br>Tasks: 1 Performing printing and imaging operations 2 Reviewing the quality of the prints and ensuring they match the client's request before delivery 3 Organizing and arranging the imaging department and customer service without delay 4 Providing support and advice to customers on the best printing and implementation options suitable for their needs 5 Working as a team and completing the tasks assigned to them 6 Dealing with Microsoft Office programs 7 Professionalism and integrity in dealing<br><br>Working hours: 1 Evening from 4 to 11:30<br>Day off: One day a week. Contact via WhatsApp, the number is available on Google Maps<br><br><br><br><br><br><br>

<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include: Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.</p><p>Position: Customer Service Rep <br />Shift: 1st shift<br />Pay: $19.50</p><p><br />In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:</p><p>A minimum of (1) one year's experience in the following:</p><p>-Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.</p><p>-Ability to effectively communicate via oral and written communication with Transport Carrier and Client to schedule pickups and research and resolve any issues that occur.</p><p>-Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)</p><p>-Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.</p><p>-Experience with View software is preferred. Ability to quickly adapt and learn to navigate through customer portals.</p><p>-Ability to work in a fast-paced, customer-centric team environment.</p><p><br />Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30thday<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><p></p><br /><p><strong>Role Purpose</strong>:</p><p>Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.</p><p><strong>Key Accountabilities</strong>:</p><ul><li>Resolve product or service problems: clarify the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.</li><li>Maintain customer records and update account information.</li><li>Maintain financial accounts by processing customer adjustments.</li><li>Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.</li><li>Perform other duties as assigned.</li></ul><p><strong>Required Education and Experience</strong>:</p><ul><li>High School Diploma or Equivalent</li><li>0-12 months of system, data entry or reporting experience</li><li>0-12 months of warehouse experience, preferred</li></ul><p>Our Organization is an equal opportunity employer.</p>

Enasad Contracting Company is Hiring<br><br>Key Responsibilities:Receive and follow up on purchase requests from the project team. Purchase project materials and supplies from approved or local suppliers as required. Follow up on purchase orders and coordinate with suppliers to ensure on-time delivery. Receive materials at the project site and verify quantities and specifications. Coordinate with the Project Manager, Site Engineers, and Warehouse to meet project requirements. Follow up on suppliers' invoices and submit purchasing documents to the concerned department. Source new suppliers and obtain quotations when required. Coordinate the rental of equipment and other project-related services. Maintain organized purchasing records and documentation<br>.<br>Requirements:Minimum 5 years of experience in procurement within construction or infrastructure projects. High School Diploma or above. Previous experience in road construction projects is preferred. Good knowledge of the local supplier market in Saudi Arabia. Strong negotiation and communication skills. Ability to work under pressure and respond quickly to project requirements. Proficiency in Microsoft Office, especially Exce<br>l.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ol><li><p>Handle incoming calls from customers and respond to inquiries professionally.</p></li><li><p>Make outbound calls to potential customers to promote services and generate sales.</p></li><li><p>Register new subscriptions in the system and follow up until completion.</p></li><li><p>Follow up with existing customers to ensure service continuity and satisfaction.</p></li><li><p>Coordinate collection and order processing with relevant internal teams.</p></li><li><p>Handle different customer types (individuals, companies, shops, and institutions).</p></li><li><p>Maintain accurate data entry and update customer records in the system.</p></li><li><p>Resolve basic issues related to subscriptions or orders.</p></li><li><p>Prepare and submit daily and weekly sales reports to management.</p></li><li><p>Collaborate with internal departments to ensure smooth operations and service quality.</p></li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ol><li><p>2–4 years of experience in telesales or indoor sales.</p></li><li><p>Strong communication and persuasion skills.</p></li><li><p>Proficient in Microsoft Office applications.</p></li><li><p>Professional in handling customer interactions.</p></li><li><p>Strong organizational and time management skills.</p></li><li><p>Ability to work under pressure and meet targets.</p></li><li><p>Good command of English is preferred.</p></li><li><p>Must be comfortable working on-site full time.</p></li><li><p>Experience in water companies or service-based companies is a plus.</p></li><li><p>Familiarity with CRM systems is preferred.</p></li><li><p>Strong follow-up skills and ability to close sales efficiently.</p></li></ol><p></p></section>

About UsAlbarrak Automatic Doors is a leading provider of automated door solutions, committed to delivering high-quality products and exceptional service to our customers. - Location: Riyadh, Jeddah, Dammam, Saudi Arabia Job Description: - We are seeking a highly motivated and experienced “Sales Representative” to join our team at our sales branches. The ideal candidate will have a proven track record in sales and excellent customer service skills. Key Responsibilities: - Achieve sales targets and contribute to the growth of the branch. - Build and maintain strong relationships with customers. - Follow up with potential customers and close sales deals. - Maintain up-to-date knowledge of the doors industry and competitor products. - Ensure a high level of customer satisfaction throughout the sales process. Qualifications· Minimum Experience Level: Entry Level (Less than 1 to 3 Years Experience)· Minimum Education Level: Bachelor's Degree· Strong communication and negotiation skills· Customer-focused with a passion for delivering exceptional service· Fluent in English and Arabic (preferred) Valid driver’s license

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Reference code: JRPHONE_NUMBER Richemont owns some of the world s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons values, through a process of continuous creativity. Immerse yourself in the world of Cartier, where heritage and innovation come together to create unforgettable experiences. We are looking for experienced Sales Associates to join us in Jeddah .</p><p>HOW WILL YOU MAKE AN IMPACT?</p><p>As a Sales Associate, you will create meaningful connections with clients, guiding them through their journey and sharing the unique craftsmanship behind each creation. You will play a pivotal role in achieving boutique goals by providing personalized advice, cultivating client relationships, and ensuring every interaction reflects the excellence of Cartier. As an integral part of our Boutiques, you will be responsible for the following:</p><p>Sales Achievements</p><ul><li>Deliver exceptional client experiences in line with Cartier s service excellence standards.</li><li>Achieve and exceed individual and boutique sales objectives through consultative selling and deep product knowledge.</li><li>Proactively identify and convert clienteling opportunities by scheduling appointments and developing robust client profiles.</li></ul><p>Client Relationship &amp; Portfolio Development</p><ul><li>Cultivate meaningful and lasting client relationships, fostering loyalty to the Maison.</li><li>Strategically grow and manage your client portfolio to maximize engagement and sales potential.</li><li>Execute targeted CRM actions to strengthen client connections and drive repeat business.</li><li>Represent Cartier as a true Ambassador during client events and exclusive activations.</li></ul><p>Daily Boutique Operations</p><ul><li>Uphold the highest standards of operational compliance across all boutique procedures and policies.</li><li>Ensure accurate stock management, actively participate in inventory processes, and maintain the impeccable presentation of the boutique.</li></ul><p>One Team Spirit</p><ul><li>Embody Cartier s values and contribute to a collaborative, positive team spirit.</li><li>Engage in team initiatives, supporting colleagues to achieve shared goals and deliver a seamless client experience.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>HOW WILL YOU EXPERIENCE SUCCESS WITH US?</p><p>At Cartier, we believe passion and expertise are the sparks that create extraordinary success. To truly thrive in this role, you ll bring:</p><ul><li>Strong selling skills and an innate sense of service excellence, creating memorable client experiences that foster loyalty.</li><li>Communicate fluently in Arabic and English.</li><li>Leverage your product knowledge and genuine curiosity to engage clients and share the story behind each Cartier creation.</li><li>Excel at time management and multitasking in a dynamic environment, adapting seamlessly to shifting priorities while maintaining meticulous attention to detail.</li><li>Embrace a positive, team-oriented mindset, contributing to a supportive and inspiring boutique culture.</li></ul><p></p></section>

About Juffali Commercial Vehicles (JCV):<br>Juffali Commercial Vehicles is one of the leading providers of commercial transport solutions in Saudi Arabia. As the exclusive distributor of Mercedes-Benz and FUSO trucks and buses, JCV is committed to delivering premium products, exceptional after-sales services, and tailored fleet solutions. With a strong legacy and a focus on quality, innovation, and national talent development, JCV continues to play a key role in supporting the Kingdom’s transportation and logistics sector in line with Saudi Vision 2030.<br>Main Tasks & Responsibilities: <br>Achieve and exceed sales targets for new commercial vehicles. Provide clients with detailed information about vehicle features and benefits. Build and maintain strong relationships with potential and existing clients. Prepare and present sales proposals, negotiate deals, and close sales. Maintain accurate records of sales activities and customer interactions.<br>Competencies & Skills: <br>Strong sales and negotiation skills. Excellent customer service and communication abilities. Knowledge of the automotive industry and commercial vehicle market.<br>Personality Traits: <br>Goal-oriented and results-driven. Persuasive and confident communicator. Customer-focused and proactive.<br>Education:<br>Bachelor of business administration or any relevant degree.<br>Location:<br>Riyadh - Jeddah - Dammam

<h3>About the Role</h3><p>We are seeking a professional and customer-focused Customer Service Specialist to manage client interactions, ensure service satisfaction, and support daily operations. The ideal candidate should have excellent communication skills and experience handling customer concerns, preferably in healthcare or service-based environments.</p><h3>Key Responsibilities</h3><ul><li>Handle customer inquiries, requests, and complaints professionally</li><li>Provide accurate information about services and ensure customer satisfaction</li><li>Maintain strong communication with clients in both Arabic and English</li><li>Coordinate with internal teams to resolve customer issues efficiently</li><li>Maintain records of customer interactions and prepare reports</li><li>Follow up with customers to ensure service quality and satisfaction</li><li>Support daily operational coordination when required</li></ul><h3>Requirements</h3><ul><li>Female candidates only</li><li>Fluent in English and Arabic</li><li>Previous experience in customer service</li><li>Experience in the medical or hospital sector is preferred</li><li>Valid driving license (company car provided)</li><li>Strong communication and problem-solving skills</li></ul><h3>Benefits</h3><ul><li>Salary: SAR 3,000 – SAR 4,000</li><li>Company car provided</li><li>Medical insurance</li></ul><h3>Skills</h3><ul><li>Customer Relationship Management</li><li>Complaint Handling &amp; Conflict Resolution</li><li>Strong Communication Skills (Arabic &amp; English)</li><li>Active Listening &amp; Empathy</li><li>Problem-Solving &amp; Decision-Making</li><li>Team Coordination &amp; Collaboration</li><li>Time Management &amp; Multitasking</li><li>CRM Software &amp; Microsoft Office</li><li>Attention to Detail &amp; Record Keeping</li><li>Adaptability &amp; Professionalism</li></ul><h3>Preferred Candidate</h3><ul><li>Experience: 2–4 years</li><li>Education: Bachelor’s degree or higher diploma</li><li>Career Level: Mid Career</li></ul>

Here's the resulting JSON: { "originalTextLanguage": "English", "translatedText": "<b>انضم إلى نابكو الوطنية كموظف مشتريات!</b><br>نحن نبحث عن موظف مشتريات م Dedicated للمساعدة في إدارة عمليات الشراء لدينا والحفاظ على علاقات ممتازة مع الموردين والعملاء. كجزء من فريقنا، ستلعب دورًا حاسمًا في ضمان التسليم في الوقت المناسب والحفاظ على سجلات دقيقة للمنتجات المشتراة.<br><br><b>المسؤوليات الرئيسية:</b><ul><li>الاجتماع مع الموردين والعملاء لمعالجة الطلبات.</li><li>التواصل مع فرق التسليم والمستودعات لضمان استلام السلع في الوقت المحدد.</li><li>فحص المنتجات المشتراة عند التسليم والإبلاغ عن أي مشكلات في الوقت المناسب.</li><li>تحديث جميع سجلات المنتجات المشتراة.</li><li>كتابة تقارير عن المشتريات التي تمت وإجراء تحليل التكلفة.</li><li>حضور والمساهمة في الاجتماعات مع الموظفين وأصحاب المصلحة.</li><li>معالجة طلب الشراء للعناصر المطلوبة بناءً على توجيهات طلب الشراء.</li><li>إخطار بفروقات أسعار السوق لاتخاذ قرارات مستنيرة.</li><li>مسح الفواتير مع "تاريخ الاستلام" ورقم مذكرة التسليم، إعداد مذكرات التسليم اليومية، وإرسالها إلى منسقي CBU.</li><li>تسليم العناصر المشتراة إلى المتاجر وطلب توقيعهم على مذكرات التسليم.</li><li>التعامل مع المطالبات مع الموردين عند الحاجة.</li></ul><br><b>عن نابكو الوطنية:</b><br>منذ عام 1956، كانت نابكو الوطنية تقود نمو القطاع الصناعي الوطني وبناء مستقبل مستدام. نحن متخصصون في تصنيع وتسويق حلول التعبئة والتغليف وتقديم خدمات إعادة التدوير، ونلبي احتياجات العملاء في جميع أنحاء المملكة العربية السعودية ودول مجلس التعاون الخليجي بينما نصدر إلى أكثر من 60 دولة على مستوى العالم." }

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greets and assist patients and visitors in the Radiology Department, schedule future appointments for in-patients and out-patients, and handle urgent examination requests.</p> <p>Receives in-patient requests, arrange exams, and ensure proper preparation as instructed by sectional technical staff.</p> <p>Communicates with other departments (e.g., DPC, DMU,Pre-Anesthesia) to coordinate sectional procedures and special bookings.</p> <p>Assists in re-arranging workflows and appointment schedules during planned or unplanned machine downtime, informing patients and staff of changes.</p> <p>Arranges transportation for patients and coordinate with therecovery room for follow-up care as needed.</p> <p>Reschedules patient appointments as directed by the sectional supervisor, ensuring all necessary notifications are made to patients.</p> <p>Provides patients with preparation instructions and maintain their medical records according to department policies.</p> <p>Collaborates with Radiologists and Technologists to manage exam protocols, prescriptions, and other requirements.</p> <p>Adheres to Radiology section policies, safety protocols, and quality standards, ensuring compliance with Radiation Safety Rules and the ALARA principle.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree or IPADiploma in Hospital Administration, or other related discipline is required.</p> <p>One (1) year of relatedexperience with Bachelor's Degree or three (3) years with IPA Diploma isrequired</p> <p>Saudi National only.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Business Development:</strong> Identify and generate new business opportunities for freight forwarding and logistics services, especially LTL land transportation.<br>Develop leads through outdoor sales visits, networking, cold calling, and client referrals.</p><p><strong>Client Relationship Management:</strong> Build and maintain strong relationships with new and existing customers to ensure long-term business growth.<br>Act as the main point of contact for client inquiries, quotations, and shipment updates.</p><p><strong>Sales Strategy &amp; Target Achievement:</strong> Develop sales plans and strategies to achieve monthly and annual sales targets.<br>Conduct client meetings, presentations, and follow-ups to increase customer engagement and conversions.</p><p><strong>Pricing &amp; Quotation Management:</strong> Prepare accurate pricing proposals and freight quotations based on customer requirements.<br>Negotiate rates and close sales deals while ensuring profitability and customer satisfaction.</p><p><strong>Shipment Coordination:</strong> Coordinate with operations and customer service teams to ensure smooth handling and timely delivery of shipments.<br>Monitor shipment status and resolve customer concerns efficiently.</p><p><strong>Market Knowledge &amp; Reporting:</strong> Stay updated with logistics market trends, competitor activities, and transportation regulations.<br>Prepare sales reports, customer feedback, and market analysis for management review.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong knowledge of freight forwarding and logistics operations, especially LTL shipments.</p><p>Proven experience in outdoor sales and client acquisition.</p><p>Excellent communication, negotiation, and relationship-building skills.</p><p>Ability to achieve sales targets and work independently.</p><p>Fluency in English, Arabic, and Hindi is preferred.</p><p>Valid Saudi driving license is Mandatory.</p><p>Knowledge of air, sea, and land freight operations is an advantage</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an employee of our company, you will <strong>collaborate with each department<br> to create and deploy disruptive products.</strong> Come work at a growing company<br> that offers great benefits with opportunities to moving forward and learn<br> alongside accomplished leaders. We're seeking an experienced and outstanding<br> member of staff.</p> <p>This position is both <strong>creative and rigorous</strong> by nature you need to think<br> outside the box. We expect the candidate to be proactive and have a "get it done"<br> spirit. To be successful, you will have solid solving problem skills.</p> <div> <div><b> Responsibilities</b><br> <ul> <li>Lead the entire sales cycle</li> <li>Achieve monthly sales objectives</li> <li>Qualify the customer needs</li> <li>Negotiate and contract</li> <li>Master demos of our software</li> </ul> </div> <div> Must Have<br> <ul> <li>Bachelor Degree or Higher</li> <li>Passion for software products</li> <li>Perfect written English</li> <li>Highly creative and autonomous</li> <li>Valid work permit for Belgium</li> </ul> </div> <div> Nice to have<br> <ul> <li>Experience in writing online content</li> <li>Additional languages</li> <li>Google Adwords experience</li> <li>Strong analytical skills</li> </ul> </div> <div> What's great in the job?<br> <div> <ul> <li>Great team of smart people, in a friendly and open culture</li> <li>No dumb managers, no stupid tools to use, no rigid working hours</li> <li>No waste of time in enterprise processes, real responsibilities and autonomy</li> <li>Expand your knowledge of various business industries</li> <li>Create content that will help our users on a daily basis</li> <li>Real responsibilities and challenges in a fast evolving company</li> </ul> </div> <div> Our Product<br> <p>Discover our products.</p> <p><br></p></div><div><div> </div> </div> </div></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We're seeking an experienced and outstanding member of staff.</p><p></p></section>

• Building effective relationships with assigned clients and maintaining them to enhance their loyalty and achieve their satisfaction by providing distinctive service and implementing it efficiently. • Supervising and developing existing operations and maintaining them within the scope of clients/assigned area. • Preparing a list of daily/weekly contacts/visits and ensuring the accuracy of information monthly. • Conducting intensive and organized research on new clients and preparing a targeted list of them with the support of the regional manager, in order to acquire new clients. • Attracting new clients and applying the necessary administrative procedures to open new internal client accounts. • Following up on orders and deliveries, and ensuring excellent customer service. • Tracking and analyzing sales targets daily. • Reviewing daily sales reports for managing and coordinating work. • Dealing with customer inquiries about current products and responding quickly, effectively, and accurately. • Providing customers with appropriate product choices, providing samples in response to their inquiries, and offering price quotes accordingly. • Responding to customer complaints and following up with the relevant department to resolve them as quickly as possible to maintain customer satisfaction. • Responsible for confirming/matching customer balances and collecting payments from them according to company policy. • Gathering market information about competitors' activities, their products, prices, and market trends, and reporting this to management. • Following management directives in all aspects of the sales cycle. • Attending scheduled meetings and training set by the sales manager. • Meeting work requirements and working as a team. • Committing to the integrity of the company and its values, ensuring that all activities comply with the company's policies and procedures.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> Key Responsibilities Customer Support &amp; Communication </p> <ul> <li>Respond to customer inquiries via phone, email, and live chat in a timely and professional manner</li> <li>Provide accurate information about products, services, billing, and company policies</li> <li>Assist customers with account updates, order tracking, troubleshooting, and general support requests</li> <li>Deliver friendly, empathetic, and solutions-oriented customer service</li> </ul> Issue Resolution <ul> <li>Identify customer concerns and resolve issues efficiently</li> <li>Escalate complex or unresolved matters to the appropriate departments when necessary</li> <li>Maintain detailed and accurate records of customer interactions and resolutions</li> <li>Follow up with customers to ensure complete issue resolution and satisfaction</li> </ul> Customer Experience <ul> <li>Build positive relationships with customers through professional communication</li> <li>Support customer retention by consistently delivering high-quality service</li> <li>Gather customer feedback and share insights to help improve processes and services</li> <li>Contribute to a positive and collaborative team environment</li> </ul> Administrative &amp; System Support <ul> <li>Utilize CRM systems and customer support tools to manage customer interactions</li> <li>Keep customer records and documentation accurate and up to date</li> <li>Assist with maintaining internal support resources and knowledge bases</li> <li>Adhere to company policies, procedures, and service standards</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b> Requirements Qualifications &amp; Skills </b></p> <ul> <li>1 2 years of experience in customer service, customer support, or a related role</li> <li>Excellent verbal and written communication skills</li> <li>Strong problem-solving and conflict-resolution abilities</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional, dependable, and customer-focused attitude</li> <li>Strong organizational skills and attention to detail</li> <li>Comfortable working independently in a remote environment</li> <li>Familiarity with CRM software and customer support platforms is preferred</li> <li>Basic computer proficiency, including Microsoft Office or similar tools</li> <li>High school diploma or equivalent required; additional education is a plus</li> </ul><p></p></section>

About the company <br>At NOL Investment, we are a fast-growing investment group specializing in building and scaling e-commerce brands across the GCC. We are committed to operational excellence, innovation, and delivering exceptional customer experiences. As we continue to expand, we are looking for a highly motivated Customer Service Supervisor to lead our customer service team and contribute to the continuous improvement of our customer support operations.<br>About the role The Customer Service Supervisor will be responsible for overseeing the daily performance of the customer service team, maintaining high service standards, managing escalated customer cases, and driving process improvements to enhance the overall customer experience.<br>Key Responsibilities Supervise, mentor, and support the customer service team to ensure high levels of performance and customer satisfaction. Monitor team KPIs and maintain established service quality standards. Manage customer inquiries, complaints, escalations, and resolutions in a timely and professional manner. Oversee and optimize customer service operations using Zendesk or similar customer support platforms. Prepare performance reports, analyze service metrics, and recommend process improvements. Collaborate with cross-functional teams to improve operational efficiency and the overall customer experience.<br>Requirements Minimum of 3 years of experience in customer service, including team supervision. Previous experience in the perfume industry is required. Proven leadership experience with the ability to coach, motivate, and develop customer service teams. Hands-on experience with Zendesk or similar CRM/ticketing platforms. Excellent communication, problem-solving, analytical, and organizational skills. Saudi is a must.<br>If you are passionate about customer service leadership and are looking to join a dynamic and growing organization, we encourage you to apply. Please send your CV to jobs@nol.com.sa with the subject line:Sr Customer Service – Saudi<br>#Hiring #Customer Service #Customer Service Supervisor #Saudi National #Remote Jobs #KSA #Ecommerce #Perfume Industry #Zendesk #CRM #Leadership #Career Opportunity #NOLInvestment

Join My Clinic, the leading multispecialty outpatient care provider in Saudi Arabia, where our mission to help people live longer, healthier, and happier lives drives everything we do. Since 2017, we’ve been at the forefront of healthcare, combining innovation with a deep commitment to care, collaboration, ambition, and responsibility. As we continue to grow and reach new heights, we’re looking for passionate individuals who share our vision and values.<br>Job Summary:The Contact Center Coordinator is responsible for handling inbound and outbound calls with patients, supporting them with appointment booking, service information, and general inquiries. The role requires excellent communication skills, professionalism, and a commitment to providing a smooth and positive patient experience over the phone.<br>Primary Responsibilities:2.1 Answer incoming patient calls (inbound) in a professional and courteous manner.2.2 Make outbound calls to confirm, reschedule, or follow up on appointments and services.2.3 Accurately book appointments in the system based on clinic policies and medical guidelines.2.4 Record all relevant information and notes in the system during or after each call.2.5 Handle patient complaints or forward them to the appropriate teams as per standard procedures.2.6 Follow approved call scripts and adhere to service quality standards.2.7 Meet daily performance targets such as call volume, average handling time, and satisfaction scores.2.8 Maintain patient confidentiality and comply with data privacy standards.2.9 The employee may be assigned additional tasks within their scope of work based on business needs and may be reassigned across units or teams within the center as required.<br>Education / Professional Qualifications:High school diploma required (Diploma or Bachelor's degree is preferred). Previous experience in a call center or customer service environment is preferred.<br>Experts & Skills:Strong verbal communication and interpersonal skills. Proficiency in spoken and written Arabic; English is preferred. Ability to use computer systems and appointment scheduling tools. Ability to work under pressure and manage multiple tasks. High level of commitment, accuracy, and time management.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About Nestl Waters &amp; Premium Beverage</p><p>Nestl Waters &amp; Premium Beverages is a standalone, globally managed business within the Nestl Group.</p><p>The company serves consumers in more than 100 markets with a portfolio of more than 35 brands, including S.Pellegrino, Perrier, Acqua Panna, Sanpellegrino Italian Sparkling Drinks, Maison Perrier, Buxton, Essentia, Levissima, La Vie and Nestl Pure Life . Building on its heritage and expertise in waters, Nestl Waters &amp; Premium Beverages is focused on growth in premium and better for you beverages, creating value for consumers, customers and stakeholders.</p><p>Water stewardship is central to the business. Nestl Waters &amp; Premium Beverages is the only beverage company with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard. Additionally, the company has implemented around 70 water regeneration projects globally, as part of its ambition to protect and restore more water than it uses, working with local stakeholders and experts to identify shared water challenges and support solutions that build resilience and benefit communities and nature.</p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.</p><p>Essential Responsibilities and Duties</p><p>1. Receives and greets patients, employees or visitors as they arrived in the clinic and provides information &amp; directions.</p><p>2. Obtains necessary information, determines and directs the concerns of caller to appropriate areas.</p><p>3. Opens medical Records for new patients.</p><p>4. Reviews and responds to correspondence regarding eligibility for treatment.</p><p>5. Receives interviews and assists patients/families prior to submitting medical referrals paperwork and explains KFSH&amp;RC Eligibility policy.</p><p>6. Performs all appointment Services and Admission functions.</p><p>7. Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies and other sources.</p><p>8. Registers and confirms patient s visit using computer system, and takes necessary action for patient s check-in.</p><p>9. Receives walk-in patients and takes necessary action for them.</p><p>10. Retrieves patient information from the system as necessary.</p><p>11. Verifies patient s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.</p><p>12. Coordinates with other Hospital staff while booking appointment to make sure the patient s appointments are close to each other, like X-ray or Endoscopy, etc.</p><p>13. Participates in the orientation of new employees as required.</p><p>14. Follows all Hospital related policies and procedures.</p><p>15. Participates in self and other s education, training and development, as applicable.</p><p>16. Performs any other related duties as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree or IPA Diploma in Hospital Administration or other related discipline is required.</p><p>Experience Required One (1) year of related experience with Bachelor s Degree or three (3) years with IPA Diploma is required.</p><p>Other Requirements(Certificates) Saudi National only.</p><p></p></section>

<p>The role focuses on enhancing customer experience and retail operations within a luxury brand environment, requiring a deep understanding of customer service excellence and retail dynamics. The position involves coaching and training staff to deliver exceptional service, ensuring that all team members are equipped with the skills necessary to meet high customer expectations. This role is critical in maintaining the brand's reputation for quality and customer satisfaction, demanding a professional with a strong background in retail and a passion for coaching and development.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong background in luxury retail with solid shop floor and management experience. Proven experience in coaching, training, or learning-related roles within a retail environment. Strong passion for learning, service excellence, and Client experience.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for providing the necessary administrative support and coordination for Business Management section.</p><p>Essential Responsibilities and Duties</p><ul><li>Receives phone calls and answers inquiries as necessary.</li><li>Assists in the processing of required paperwork. Completes forms submitted or requested to the section, as assigned.</li><li>Organizes and administers the schedule/activities of the section.</li><li>Liaises with Contract Management/ Services Departments regarding required patient s contracts and other business documents as assigned.</li><li>Assists in ensuring all changes and development in payer requirements are clear and notified to the concerned parties, as assigned.</li><li>Coordinates with Financial Services and Medical Affairs in the Hospital to pursue services required for the operation of the contracted patients, as required.</li><li>Assists in reviewing and follows-up admission, discharge, and/or appointments reports, to ensure proper workflow within the section.</li><li>Follows all Hospital s related Policies and Procedures.</li><li>Participates in self and others' education, training and development, as applicable.</li><li>Performs other related duties as assigned.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor s Degree in Finance, Accounting, Business Administration or other related Discipline is required.</p><p>Experience Required</p><ul><li>Grade 8: No related experience is required.</li><li>Grade 09: Two (2) years of related experience, including two (2) years of (Grade 08) experience is required.</li></ul><p>Other Requirements(Certificates)</p><p>Saudi National is preferred.</p><p></p></section>