Embedded Systems Engineer Jobs - Jeddah Saudi

Job Role: We are looking for an experienced Document Controller with a minimum of 5 years of relevant experience, preferably within a contracting/construction company. The ideal candidate should have strong hands-on experience in document control, project correspondence, document tracking, and Oracle Aconex, including managing and maintaining Aconex document matrices.<br>Key Responsibilities:Manage and control all project documents in accordance with company and project procedures. Maintain accurate document registers, logs, transmittals, and document tracking systems. Manage incoming and outgoing documents, drawings, technical submittals, RFIs, letters, reports, and other project correspondence. Work extensively with Oracle Aconex for document management, distribution, workflow, transmittals, and document tracking. Create, update, and maintain Aconex document matrices, ensuring accurate document status, revisions, recipients, and distribution. Monitor document workflows and follow up on pending reviews, approvals, comments, and responses. Ensure that the latest approved revisions of documents are properly controlled and distributed. Coordinate with Engineering, Construction, Procurement, QA/QC, Commercial, Planning, and Project Management teams. Maintain proper filing and archiving systems for project records. Ensure documents are correctly coded, numbered, named, classified, and uploaded according to project requirements. Prepare regular document control reports and status updates. Track overdue documents and coordinate with relevant stakeholders to ensure timely action. Ensure compliance with project document control procedures, contractual requirements, and client requirements. Support project close-out activities, including final document compilation, archiving, and handover. Maintain confidentiality and integrity of project documentation.<br>Required Qualifications & Experience:Minimum 5 years of experience in Document Control. Previous experience working with a contracting/construction company is required. Strong practical experience with Oracle Aconex. Proven experience in creating and maintaining Aconex document matrices. Good knowledge of document control processes and construction/project documentation. Experience handling technical documents, drawings, transmittals, RFIs, submittals, and project correspondence. Strong knowledge of Microsoft Office, particularly Excel and Word. Good organizational, coordination, and communication skills. Strong attention to detail and ability to manage a high volume of documents. Ability to work under pressure and meet project deadlines. Good command of English, both written and spoken.

Role : Technical PM Contract :6 Months extendable Location : Riyadh , Saudi Arabia<br>Roles and responsibilities Prepare project initiation documents (Project charter, Project management plan, stakeholder register, kick off deck etc.) Define and prepare detailed project plans, timelines, resource allocations, and budgets. Prepare the Scope of work for implementing IT projects. Conduct assessment of existing systems and applications. Conduct projects kick off meeting with Vendor, IT and Business. Work closely with infrastructure, network, security, and application teams to design and implement solutions. Coordinate implementation of enterprise tools (e.g., monitoring, backup, automation, ITSM, DR orchestration tools). Ensure dependencies across systems (compute, storage, network, applications) are identified and managed. Lead the design and rollout of strategies for implementation for DR and other IT projects. Coordinate internal stakeholders and vendors for the flawless execution of projects. Plan and execute the UAT, Drills and ensure deliverables meet SLA and technical expectations. Govern change management processes for infrastructure and DR changes. Tracks and reports all active projects from time, cost and scope point of view, from initiation to closure and handover. Ensure regular and optimal communication with all stakeholders. Provide project updates on a consistent basis to IT/ Business Leadership Collaborate with Business stakeholders and IT to facilitate timely project decisions and on time closure of projects. Manage escalations and ensure that issues are resolved. Enforce best practices, techniques, and standards throughout entire project execution. Requirements7+ years of experience in project management. Excellent communication and negotiation skills. PMP, Scrum Master, or Agile Product Owner certifications preferred. Proven experience in delivering IT Infrastructure and digital transformation projects, especially disaster recovery implementation. Good understanding of Cloud domain, networking, application architecture and security tools. Familiarity with enterprise IT systems such as ERP, ITSM, Backup and recovery tools, WAF, Monitoring tools, etc. Experience working with cross-functional teams to deliver technology projects in an agile environment. Experience in working with Project management tools like JIRA, MS Projects, Confluence, Primavera etc. Ability to operate effectively and autonomously across multiple with only high-level direction. Experience of creating project charter, project management plan, project benefits report and status update report.

Cielo Talent is working with an established client in the healthcare and hospital network space, going through an expansion across the Middle East. They are looking for 1 HIS Functional Consultant and 1 RCM Functional Consultant, preferably who can start immediately.<br>HIS FUNCTIONAL CONSULTANTStrategic Responsibilities Contribute to the adaptation of clinical workflows in line with the Group standards Ensure compliance with KSA healthcare regulations Support the HIS roadmap and participate in system upgrades and enhancements Operational Responsibilities Configure clinical modules (admission, patient records, pharmacy, laboratory, etc) Provide functional support to medical teams and end users Troubleshoot HIS-related issues and coordinate with technical teams Conduct testing, validation, and version upgrades Document clinical workflows and functional specifications Management & Reporting Monitor HIS KPIs (user adoption, incident rates, SLA performance) Train key users and support hospital sites Coordinate with ERP, interop, and RCM teams Key Skills Strong understanding of hospital workflows Functional analysis & documentation User support and training capabilities Attention to detail and configuration quality Polyvalence across multiple HIS/ERP modules (preferred) Education Bachelor’s/Master’s in IT, Biomedical Engineering, or related field Experience3–6 years working on hospital information systems Healthcare experience required<br>RCM FUNCTIONAL CONSULTANTStrategic Responsibilities Support standardization of Revenue Cycle processes across entities Ensure alignment between clinical activity and billing processes Contribute to revenue assurance and cash optimization initiatives Ensure compliance with NPHIES and KSA coding standards Operational Responsibilities Gather RCM requirements (admission, coding, billing, claims, collection) Translate requirements into functional system configurations Support testing, go-live, and operational support Manage functional incidents and improvement requests Coordinate with finance and operations teams Monitor denials, NPHIES errors, and conduct root-cause analysis Management & Reporting Track RCM KPIs (DSO, clean claim rate, rejection rate) Recommend actions to reduce denials and improve financial performance Key Skills Strong understanding of RCM workflows Polyvalence across multiple RCM systems (HIS, ERP, Saa S) Experience3–6 years in RCM or healthcare billing systems Strong understanding of healthcare revenue flows Analytical mindset with attention to detail

Job Purpose The Enterprise Data Architect designs, governs, and maintains our organization's enterprise-wide data architecture to support clinical, operational, financial, and analytical needs — ensuring healthcare data is structured, integrated, secure, and scalable to enable interoperability, regulatory compliance, and data-driven decision-making. This role plays a strategic part in aligning data architecture with organizational strategy, national data standards, and healthcare regulatory requirements in Saudi Arabia.<br>Key Responsibilities<br>Enterprise Data Architecture Design Define and maintain the enterprise data architecture blueprint (conceptual, logical, physical models) Design scalable data platforms supporting HIS, EMR, ERP, data warehouses, and analytics ecosystems Establish standards for data modeling, naming conventions, metadata, and data lineage Data Integration & Interoperability Design data integration frameworks across clinical and administrative systems Support standards such as HL7, FHIR, ICD-10, and SNOMEDEnsure consistency and integrity of master and reference data Data Governance & Compliance Embed governance, data quality, and privacy-by-design principles into architecture Ensure compliance with Saudi PDPL, NDMO, and MOH regulations Partner with Data Quality and Data Protection teams Analytics & Platform Enablement Design architectures supporting BI, advanced analytics, and AI/ML platforms Enable enterprise dashboards with trusted data sources Support cloud, hybrid, and on-premise architectures per Saudi data residency requirements Standards, Documentation & Roadmap Maintain data architecture standards, principles, and reference architectures Document data flows, system interfaces, and architectural decisions Contribute to the enterprise data roadmap Advisory & Stakeholder Engagement Serve as trusted advisor to IT, analytics, clinical, and business teams Review solution designs for architectural alignment Support vendor selection and evaluation<br>Requirements Education & Certifications Bachelor's degree in Computer Science, Information Systems, Data Engineering, or related field TOGAF Certification (highly desirable) CDMP – Certified Data Management Professional (preferred) Experience8–12 years in data architecture, information architecture, or enterprise data management (healthcare sector preferred) Strong knowledge of TOGAF and DAMA-DMBOK frameworks Experience with healthcare systems (HIS, EMR, LIS, RIS, ERP) Deep understanding of NDMO Data Architecture Domain and Saudi PDPLSkills Strategic planning in healthcare/government sectors Strong communication, mediation, and conflict resolution Fluency in Arabic and English (verbal & written) Proficiency in MS Office (Word, Excel, Power Point, Outlook) Location: Saudi Arabia

Role : Technical PM Contract :6 Months extendable Location : Riyadh , Saudi Arabia<br>Roles and responsibilities Prepare project initiation documents (Project charter, Project management plan, stakeholder register, kick off deck etc.) Define and prepare detailed project plans, timelines, resource allocations, and budgets. Prepare the Scope of work for implementing IT projects. Conduct assessment of existing systems and applications. Conduct projects kick off meeting with Vendor, IT and Business. Work closely with infrastructure, network, security, and application teams to design and implement solutions. Coordinate implementation of enterprise tools (e.g., monitoring, backup, automation, ITSM, DR orchestration tools). Ensure dependencies across systems (compute, storage, network, applications) are identified and managed. Lead the design and rollout of strategies for implementation for DR and other IT projects. Coordinate internal stakeholders and vendors for the flawless execution of projects. Plan and execute the UAT, Drills and ensure deliverables meet SLA and technical expectations. Govern change management processes for infrastructure and DR changes. Tracks and reports all active projects from time, cost and scope point of view, from initiation to closure and handover. Ensure regular and optimal communication with all stakeholders. Provide project updates on a consistent basis to IT/ Business Leadership Collaborate with Business stakeholders and IT to facilitate timely project decisions and on time closure of projects. Manage escalations and ensure that issues are resolved. Enforce best practices, techniques, and standards throughout entire project execution. Requirements7+ years of experience in project management. Excellent communication and negotiation skills. PMP, Scrum Master, or Agile Product Owner certifications preferred. Proven experience in delivering IT Infrastructure and digital transformation projects, especially disaster recovery implementation. Good understanding of Cloud domain, networking, application architecture and security tools. Familiarity with enterprise IT systems such as ERP, ITSM, Backup and recovery tools, WAF, Monitoring tools, etc. Experience working with cross-functional teams to deliver technology projects in an agile environment. Experience in working with Project management tools like JIRA, MS Projects, Confluence, Primavera etc. Ability to operate effectively and autonomously across multiple with only high-level direction. Experience of creating project charter, project management plan, project benefits report and status update report.

Company Description: EPIC Trainings & Consultancy is a trusted provider of training and consultancy services specializing in Quality, Health & Safety, Environment, Food Safety, and Business Continuity Management Systems. As an approved training center for leading national and international organizations, EPIC delivers practical solutions that enhance compliance and organizational performance.<br>Role Description This is a full-time, on-site Project Manager role based in Mecca. The Project Manager will oversee the planning, execution, and delivery of training and consultancy projects, ensuring that scope, timelines, ISO standards, and budgetary requirements are met. Responsibilities include coordinating with clients to define project requirements, preparing project plans, managing resources, and monitoring progress to resolve issues and mitigate risks. The role involves supervising expediting and inspection activities, aligning logistics with project schedules, and ensuring compliance with relevant standards and client expectations. The Project Manager will also prepare status reports, maintain documentation, and support continuous improvement of EPIC’s project management practices.<br>Language:✔ Fluent in Arabic (Written & spoken) and Good in English (Spoken & Written).<br>Qualifications Bachelor's Degree in Engineering (SCE Registered) or Project Management from a recognized university, or an MBA (Master of Business Administration) or Master's Degree in Quality Management Minimum 15 years of proven experience managing similar projects as defined by the consultancy nature of the Scope of Work.<br>Professional Certifications✔ ISO 9001 Lead Auditor Certification from recognized accreditation bodies such as: IRCA, PECB, Exemplar Global.✔ Certified PMP (Project Management Professional) Certification.<br>Technical Expertise✔ Proven experience in implementing and developing management systems based on: ISO 9001, ISO 14001, ISO 45001, ESG, Sustainability.✔ Demonstrated ability to lead multidisciplinary teams on major projects; gap analysis and improvement planning; advanced training, knowledge-transfer, communication, presentation, and workshop-facilitation skills.✔ Strong expertise in project management and implementing ISO standards.✔ Valid membership of the Saudi Council of Engineers.<br>Location of Project:Makkah (Kingdom of Saudi Arabia)<br>???? What We're Looking For A visionary professional who can combine technical expertise, leadership, and strategic thinking to deliver exceptional results and create lasting value for clients and stakeholders.

Job Title: Low Voltage (LV) Electrician Department: Electrical<br><br>Job Purpose We are seeking an experienced Low Voltage Electrician to perform electrical installation, preventive maintenance, troubleshooting, and repair activities for building facilities and low-voltage systems below 500V. The role requires practical experience in electrical wiring networks, lighting systems, distribution panels, testing equipment, and electrical safety procedures within operations and maintenance environments<br>.<br>Key Responsibilities Inspect, troubleshoot, repair, and maintain low-voltage electrical wiring networks. Perform installation, maintenance, and repair of lighting fixtures and electrical accessories. Identify electrical faults and complete the required corrective maintenance. Inspect electrical wiring, connections, panels, and equipment for safety and operational condition. Use electrical testing equipment, hand tools, and power tools safely and correctly. Read and interpret basic electrical drawings and wiring diagrams. Perform preventive and corrective maintenance activities as assigned. Follow electrical safety procedures and use the required personal protective equipment. Report identified faults, safety concerns, and maintenance requirements to the supervisor. Maintain punctuality, discipline, and compliance with site procedure<br>s.<br>Qualifications Technical diploma, certificate, or recognized vocational qualification in electricity or a related discipline. Practical knowledge of low-voltage electrical systems, wiring, lighting, and electrical accessories. Experience in building facilities, operations and maintenance, or facility management projects. Ability to read electrical drawings and identify electrical faults. Basic English communication skills. Ability to follow technical instructions and work under supervision. Willingness to complete a technical or electrical trade te<br>st.<br>Required Experience Candidates must meet one of the following requirements:Minimum 2 years of relevant experience with a three-year technical diploma. Minimum 4 years of relevant experience with a two-year technical certificate. Minimum 6 years of relevant experience with a one-year apprenticeship certific<br>ate.<br>Preferred Competencies Electrical troubleshooting and fault identification. Knowledge of electrical safety procedures and PPE requirements. Familiarity with building facilities and O&M environments. Ability to manage multiple maintenance activities. Good teamwork, listening, and organizational skills. Basic computer knowledge is an advan<br>tage.

???? We're Hiring: Informatica Data Quality Analyst???? Location: Saudi Arabia???? Contract Opportunity - 1 year minimum???? Industry: Banking & Financial Services<br>We're seeking an experienced Informatica Data Quality Analyst to join a leading banking organisation's Data Governance team in Saudi Arabia. This is an exciting opportunity to play a key role in improving the quality, integrity, and governance of critical banking data while supporting major regulatory and digital transformation initiatives.<br>About the Role As an Informatica Data Quality Analyst, you'll be responsible for profiling, measuring, and improving the quality of enterprise data using Informatica Data Quality (IDQ) and Informatica Cloud Data Quality (CDQ/IDMC). You'll work closely with business stakeholders, data stewards, and governance teams to define data quality rules, investigate issues, and drive continuous improvement across critical banking data domains.<br>Key Responsibilities✔ Profile data from core banking and source systems to identify missing values, duplicates, anomalies, and data quality issues.✔ Design, develop, and maintain data quality rules covering:Completeness Accuracy Validity Consistency Uniqueness Timeliness✔ Identify and monitor Critical Data Elements (CDEs) and produce data quality scorecards, KPIs, and management reporting.✔ Perform root cause analysis and coordinate remediation activities to improve data quality across enterprise systems.✔ Support regulatory compliance initiatives, including BCBS 239, NDMO, and PDPL, by implementing auditable data quality controls.✔ Collaborate with data stewards, business users, and technical teams to validate business rules and quality thresholds.<br>Required Skills & Experience Minimum two years hands-on experience with Informatica Data Quality (IDQ) and/or Informatica Cloud Data Quality (CDQ/IDMC) Strong SQL and data profiling skills Experience performing root cause analysis and data quality remediation Understanding of banking data domains, including customer, account, product, and transaction data Knowledge of data governance principles, Critical Data Elements (CDEs), and data quality frameworks Excellent analytical, documentation, and stakeholder management skills<br>Desirable Experience Banking or financial services experience Knowledge of enterprise data governance frameworks Experience supporting regulatory reporting and compliance programmes Exposure to large-scale data transformation or modernisation initiatives<br>???? Interested? Apply today with your CV

JOB PURPOSE / ROLE:Lead the execution of corporate settlement activities by ensuring timely, accurate, and compliant processing of internal settlement transactions, resolving operational exceptions, coordinating with internal stakeholders, and maintaining operational efficiency in accordance with established policies, service levels, and regulatory requirements.<br>AREAS OF RESPONSIBILITY:<br>Policies, Processes & Procedures Implements approved departmental policies, processes, procedures and provides instructions to subordinates and monitors their adherence so that work is carried out in a controlled manner Day- to-day operations Implements the day-to-day operations assigned for the Settlement function to ensure compliance with the established standards and procedures<br>Day- to-day Settlement Operations Lead and oversee the timely and accurate execution of Corporate Banking settlement activities in accordance with established operational procedures and service level agreements (SLAs). Ensure all Corporate settlement transactions are processed completely, accurately, and within defined timelines. Monitor settlement exceptions, investigate discrepancies, and coordinate timely resolution with relevant internal stakeholders. Escalate critical issues impacting settlement activities and recommend corrective actions to minimize operational risk. Ensure settlement activities comply with internal policies, regulatory requirements, and operational control standards. Maintain appropriate operational controls to safeguard transaction accuracy and process integrity. Coordinate with Corporate Banking, Finance, Treasury, Technology, Payment Operations, and other internal functions to facilitate smooth settlement processes. Support cross-functional initiatives impacting Corporate settlement operations.<br>Continuous Improvement Lead the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement<br>Safety, Quality & Environment Ensures compliance to all relevant safety, quality and environmental management policies, procedures and controls across the department in order to guarantee employee safety, legislative compliance and a responsible environmental attitude<br>Related Assignments Performs other related duties or assignments as directed<br>QUALIFICATIONS & EXPERIENCE:Minimum Qualifications:Bachelor’s degree in Accounting, Finance or any related discipline Minimum Experience:4-6 years relevant experience in Banking Operations / Accounting Language: English: Advanced<br>Technical Knowledge areas: Good knowledge of International Financial Reporting Standards Knowledge of operations processing and systems in area of responsibility Broad understanding of Riyad Bank main processing systems Thorough knowledge of SAMA and other applicable rules and regulations

JOB SUMMARY<br>Responsible for scheduling and execution the maintenance of instrumentation / Electrical control system, In-house calibration of Instruments, filling Lines problem diagnosis related to instruments and provides maintenance support in the production (i.e. Filling, Blending etc.).<br><br>PRINCIPAL RESPONSIBILITIESHSE & Compliance Enforce health, safety, and environmental procedures during all maintenance activities Ensure legal compliance in maintenance practices, contractor management, and documentation<br>Preventive & Predictive Maintenance Plan Preventive maintenance of Instruments to ensure their reliability and accuracy. Execution of monthly PM schedules with minimum downtime. Oversee predictive techniques (vibration analysis, thermography, etc.)<br>Corrective Maintenance Troubleshoot critical electrical problems or fix breakdowns in the plant equipment. Diagnose malfunctioning systems, apparatus, and components using test equipment and hand tools, to locate the cause of a breakdown and correct the problem. Focusing on the 6 big losses and Top 5 downtime reduction for improving the OEE through improving the availability and performance.<br>Strategic & Long-Term Projects Provide technical electrical support to the maintenance department in the project’s assignment by management. Initiate projects to improve machine control systems to reduce downtime of machines. Modify equipment as needed to improve the capacity, quality and safe operation.<br><br>Utilities & Calibration Management Prepare annual Calibration plan of plant instruments in the QA format, record keeping and responsible for audit. Inspect electrical systems, equipment, and components to identify hazards, defects, and the need for adjustment or repair, and to ensure compliance with codes.<br><br>People Management Train production team members for the precise operation of blending and filling equipment.<br>Sustainability Drives sustainable maintenance practices by optimizing energy usage, reducing emissions from assets, and collaborating on ESG compliance reporting.<br><br>MENTAL DEMANDS<br>The most important part of the job is to ensure the equipment availability for continued production.<br>The most Difficult/Complex Part of Job is to avoid equipment breakdowns with available resources and limitation of spare parts.<br>The creativity required in the job is to predict any breakdown before it occurs and fix it without interrupting the production within the available resources. Modify equipment for long life and optimum performance.<br>Education: Diploma in Electrical. Experience: 5 Years of experience in the related field.

Job Title: Pre-Sales Director Location: Riyadhlanguage: Bilingual: Arabic & English is a MUSTAbout the Role We are seeking a dynamic and well-connected Pre-Sales Director to spearhead our expansion in the Kingdom of Saudi Arabia (KSA). This position requires a strong network within the local System Integrator (SI), Value-Added Reseller (VAR), and Subcontractor ecosystems in ICT industry. You will act as the vital bridge between our global technology solutions and the local partners who deploy them. Key Responsibilities1. Channel & Resource Development Leverage and manage local System Integrators (SIs), consultants, and specialized subcontractors. Drive joint go-to-market strategies with local partners; facilitate co-selling and joint bidding on large-scale projects. Provide technical enablement and product training to empower our channel partners' sales and engineering teams.2. Technical Pre-Sales & Solutioning Conduct high-level technical presentations, workshops, and proof-of-concepts (POCs) for both direct enterprise clients and partner-led accounts. Develop comprehensive High-Level Designs (HLD), Low-Level Designs (LLD), and accurate Bill of Quantities (BOQ) tailored to KSA market requirements. Support the full bid lifecycle, including responding to RFPs/RFQs and navigating the Etimad portal requirements.3. Market Strategy & Local Compliance Advise on localization requirements, Saudization (Nitaqat) implications, and "Local Content" incentives to ensure our bids are competitive. Gather intelligence on competitor activities and pricing within the KSA ICT landscape. Requirements<br>Language: Arabic proficiency and fluent English Experience: Minimum 5 years in the KSA ICT sector Technical Skills: Proficiency in HLD/LLD drafting, and proposal writing. ICT solution configuration，including：Communication Network Infrastructure：Wired&Wireless communication、Network hardware Computer Hardware & Terminals：Software Ecosystem Cloud computing：Public cloud/private cloud (Iaa S, Paa S, Saa S), edge computing, big data collection & analysis Cybersecurity & Information Security Emerging Advanced ICT Technologies：AI, IOT, Industrial Internet, VR/AR, cloud native, customized 5G industrial solutions Industry-Specific ICT Solutions：smart manufacturing, digital radio & television, smart healthcare, smart cities, campus informatization, ICT systems for smart power grids；ELV System：FA, SS, CCTV, BMS, EMS and other related systems.

Job Purpose<br>The QA Senior Specialist is responsible for ensuring compliance with quality assurance standards and regulatory requirements related to controlled drugs. This role oversees inventory management, documentation, regulatory coordination, quality investigations, and continuous improvement initiatives while supporting compliance with SFDA regulations and Good Distribution Practices (GDP).<br>Key Responsibilities<br>Manage the custody and inventory of controlled drugs within the company and SFDA systems. Act as the primary point of contact with the Saudi Food and Drug Authority (SFDA) regarding inquiries, reporting, system management, and stock accountability. Serve as the main liaison with Commercial, Planning, and Customer teams for controlled drug sales requests. Manage quality deviations and customer complaints related to controlled drugs, including investigations, root cause analysis, CAPA implementation, and follow-up. Obtain import permits and oversee product clearance through the SFDA system. Supervise the preparation and distribution of controlled drugs, ensuring inventory accuracy and compliance with applicable regulations. Prepare and maintain documentation and records to ensure readiness for internal and external quality audits. Conduct quality awareness initiatives and training programs on Good Distribution Practices (GDP) and quality standards. Support risk assessments for quality processes and recommend corrective and preventive actions. Drive continuous improvement initiatives to enhance quality assurance operations. Monitor warehouse safety requirements and report any quality or safety deviations. Coordinate product recall activities with SFDA and suppliers, ensuring timely execution and proper documentation.<br>Qualifications & Experience<br>Bachelor's degree in Pharmacy, Quality Management, Life Sciences, or a related field. Minimum of 4 years of experience in Quality Assurance, preferably within the pharmaceutical or healthcare industry. Familiarity with warehouse operations and Good Distribution Practices (GDP). Experience working with SFDA regulations and systems is preferred. Strong analytical, problem-solving, and project management skills. Excellent organizational skills with strong attention to detail. Ability to work independently and collaboratively in a cross-functional environment. Proficiency in Microsoft Office applications and reporting dashboards.<br>Requirements<br>Working proficiency in both Arabic and English. Strong communication and stakeholder management skills. Commitment to quality, compliance, and continuous improvement.

Cielo Talent is working with an established client in the healthcare and hospital network space, going through an expansion across the Middle East. They are looking for 1 HIS Functional Consultant and 1 RCM Functional Consultant, preferably who can start immediately.<br>HIS FUNCTIONAL CONSULTANTStrategic Responsibilities Contribute to the adaptation of clinical workflows in line with the Group standards Ensure compliance with KSA healthcare regulations Support the HIS roadmap and participate in system upgrades and enhancements Operational Responsibilities Configure clinical modules (admission, patient records, pharmacy, laboratory, etc) Provide functional support to medical teams and end users Troubleshoot HIS-related issues and coordinate with technical teams Conduct testing, validation, and version upgrades Document clinical workflows and functional specifications Management & Reporting Monitor HIS KPIs (user adoption, incident rates, SLA performance) Train key users and support hospital sites Coordinate with ERP, interop, and RCM teams Key Skills Strong understanding of hospital workflows Functional analysis & documentation User support and training capabilities Attention to detail and configuration quality Polyvalence across multiple HIS/ERP modules (preferred) Education Bachelor’s/Master’s in IT, Biomedical Engineering, or related field Experience3–6 years working on hospital information systems Healthcare experience required<br>RCM FUNCTIONAL CONSULTANTStrategic Responsibilities Support standardization of Revenue Cycle processes across entities Ensure alignment between clinical activity and billing processes Contribute to revenue assurance and cash optimization initiatives Ensure compliance with NPHIES and KSA coding standards Operational Responsibilities Gather RCM requirements (admission, coding, billing, claims, collection) Translate requirements into functional system configurations Support testing, go-live, and operational support Manage functional incidents and improvement requests Coordinate with finance and operations teams Monitor denials, NPHIES errors, and conduct root-cause analysis Management & Reporting Track RCM KPIs (DSO, clean claim rate, rejection rate) Recommend actions to reduce denials and improve financial performance Key Skills Strong understanding of RCM workflows Polyvalence across multiple RCM systems (HIS, ERP, Saa S) Experience3–6 years in RCM or healthcare billing systems Strong understanding of healthcare revenue flows Analytical mindset with attention to detail

Cielo Talent is working with an established client in the healthcare and hospital network space, going through an expansion across the Middle East. They are looking for 1 HIS Functional Consultant and 1 RCM Functional Consultant, preferably who can start immediately.<br>HIS FUNCTIONAL CONSULTANTStrategic Responsibilities Contribute to the adaptation of clinical workflows in line with the Group standards Ensure compliance with KSA healthcare regulations Support the HIS roadmap and participate in system upgrades and enhancements Operational Responsibilities Configure clinical modules (admission, patient records, pharmacy, laboratory, etc) Provide functional support to medical teams and end users Troubleshoot HIS-related issues and coordinate with technical teams Conduct testing, validation, and version upgrades Document clinical workflows and functional specifications Management & Reporting Monitor HIS KPIs (user adoption, incident rates, SLA performance) Train key users and support hospital sites Coordinate with ERP, interop, and RCM teams Key Skills Strong understanding of hospital workflows Functional analysis & documentation User support and training capabilities Attention to detail and configuration quality Polyvalence across multiple HIS/ERP modules (preferred) Education Bachelor’s/Master’s in IT, Biomedical Engineering, or related field Experience3–6 years working on hospital information systems Healthcare experience required<br>RCM FUNCTIONAL CONSULTANTStrategic Responsibilities Support standardization of Revenue Cycle processes across entities Ensure alignment between clinical activity and billing processes Contribute to revenue assurance and cash optimization initiatives Ensure compliance with NPHIES and KSA coding standards Operational Responsibilities Gather RCM requirements (admission, coding, billing, claims, collection) Translate requirements into functional system configurations Support testing, go-live, and operational support Manage functional incidents and improvement requests Coordinate with finance and operations teams Monitor denials, NPHIES errors, and conduct root-cause analysis Management & Reporting Track RCM KPIs (DSO, clean claim rate, rejection rate) Recommend actions to reduce denials and improve financial performance Key Skills Strong understanding of RCM workflows Polyvalence across multiple RCM systems (HIS, ERP, Saa S) Experience3–6 years in RCM or healthcare billing systems Strong understanding of healthcare revenue flows Analytical mindset with attention to detail

Location: Riyadh, Saudi Arabia Employment Type: Full-Time Industry: Healthcare Position Summary:A leading healthcare organization in Riyadh is seeking a highly experienced and strategic Quality Manager to lead and enhance quality, patient safety, and accreditation initiatives across its medical services. The ideal candidate will play a critical role in driving compliance with national and international healthcare standards, improving clinical and operational performance, and fostering a culture of continuous quality improvement. Key Responsibilities:Quality & Accreditation Management Lead the development and implementation of quality management systems across all departments. Ensure full compliance with healthcare regulatory bodies such as CBAHI, MOH, and other relevant standards. Prepare and manage accreditation processes, audits, and site inspections. Patient Safety & Risk Management Establish and monitor patient safety programs and incident reporting systems. Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA). Promote a strong culture of safety and accountability. Performance Improvement Develop KPIs and quality indicators aligned with organizational goals. Monitor performance dashboards and drive continuous improvement initiatives. Analyze data trends to identify gaps and implement improvement plans. Policies & Compliance Develop, review, and update policies, procedures, and clinical protocols. Ensure compliance with internal policies and external regulatory requirements. Lead internal audits and compliance reviews. Leadership & Training Lead and mentor the quality team. Conduct training and awareness programs related to quality and patient safety. Collaborate with clinical and administrative departments to ensure alignment. Requirements:Bachelor’s degree in Healthcare Administration, Quality Management, Nursing, or related field (Master’s preferred). Minimum 5–10 years of experience in healthcare quality, preferably within hospitals or medical centers. Strong experience in CBAHI accreditation and healthcare compliance in KSA. Professional certifications such as:CPHQ (Certified Professional in Healthcare Quality) – Preferred Lean Six Sigma – Advantage Strong knowledge of quality tools, KPIs, and audit methodologies. Excellent leadership, analytical, and communication skills. What We’re Looking For:Strategic thinker with hands-on execution capability Strong background in healthcare accreditation and audits Ability to influence stakeholders and drive change Detail-oriented with a passion for excellence in patient care

Adree is seeking a Software Quality Assurance, Expert to support product development by leveraging technical and analytical expertise to implement and ensure the application of quality strategies, methodologies, and standards across products and systems, ensuring end-to-end quality throughout the software development lifecycle from analysis through release.<br><br>Key Roles And Responsibilities<br><br>Implement QA strategies and methodologies for products and systems, ensuring quality standards are applied Align solution and product development processes with policies, procedures, and standards across the full lifecycle Ensure compliance with product and project development procedures across all methodologies, including Agile and Dev Ops, from analysis through release Review different business functions to support and enhance QA strategies Coordinate with business analysts, developers, system testers, and stakeholders to ensure adherence to quality standards Conduct audits and review activities to identify potential issues and ensure end-to-end quality Prepare quality output reports for stakeholders and ensure all processes and products comply with defined standards Perform any additional tasks as assigned<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Computer Science, Management Information Systems, or equivalent<br><br>Experience<br><br>4+ years of experience in Quality Assurance / QA governance within software or digital product development Experience implementing QA strategies, standards, and compliance across the full lifecycle (analysis through release) Hands-on experience working with Agile and Dev Ops methodologies, supporting QA activities from planning to release Experience coordinating with Business Analysts, Developers, System Testers, and stakeholders to ensure adherence to quality standards<br><br>Skills & Competencies (Technical & Analytical + Soft)<br><br>Strong understanding of QA strategies, methodologies, and quality standards Ability to align QA processes with policies, procedures, and standards across the lifecycle Knowledge of compliance requirements across Agile and Dev Ops workflows (from analysis to release) Strong coordination skills across multiple functions (Business Analysts, Developers, Testers, Stakeholders) Ability to conduct audits/reviews and identify risks or improvement opportunities Strong reporting skills to produce quality output reports for stakeholders<br><br>Preferred (but Not Required)<br><br>Master's degree in Computer Science or Business Administration (or equivalent) Certifications: Six Sigma, CSM (Scrum/CSM), ITIL, ISO 9001, ISO 20000-1<br><br>Job Location: Client site

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a dedicated, customer-focused, and detail-oriented Remote Customer Service Specialist to join our growing remote team. In this role, you will serve as the first point of contact for our customers, providing exceptional support while ensuring every interaction reflects our commitment to outstanding service. As a Remote Customer Service Specialist, you will assist customers by answering questions, resolving issues, providing product and service information, and ensuring a positive customer experience across multiple communication channels. You will play a key role in building customer loyalty by delivering timely, accurate, and empathetic support. If you are an excellent communicator, enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering exceptional customer experiences, we encourage you to apply.</p><p>Key Responsibilities</p><p>Customer Support &amp; Communication</p><ul><li>Respond promptly and professionally to customer inquiries via email, live chat, phone, and other communication channels.</li><li>Provide accurate information regarding products, services, policies, pricing, and company procedures.</li><li>Assist customers with account management, billing questions, order status, returns, exchanges, and general inquiries.</li><li>Troubleshoot customer concerns and provide practical, solution-oriented assistance.</li><li>Deliver friendly, empathetic, and personalized service to create positive customer experiences.</li><li>Maintain professionalism and composure while handling a variety of customer situations.</li></ul><p>Issue Resolution &amp; Problem Solving</p><ul><li>Investigate customer concerns thoroughly to identify appropriate solutions.</li><li>Resolve customer complaints efficiently while ensuring customer satisfaction.</li><li>Escalate complex or technical issues to the appropriate internal departments when necessary.</li><li>Follow up with customers to ensure concerns have been fully resolved.</li><li>Proactively identify recurring customer issues and recommend process improvements.</li><li>Exercise sound judgment to make customer-focused decisions within company guidelines.</li></ul><p>Customer Experience &amp; Relationship Management</p><ul><li>Build trust and long-lasting relationships through exceptional customer service.</li><li>Deliver consistent support that strengthens customer loyalty and retention.</li><li>Gather customer feedback and communicate valuable insights to internal teams.</li><li>Educate customers on available products, services, features, and self-service resources.</li><li>Represent the companys values and maintain a customer-first approach in every interaction.</li><li>Contribute to achieving customer satisfaction, quality assurance, and response time goals.</li></ul><p>Documentation &amp; Administrative Support</p><ul><li>Accurately document customer interactions, resolutions, and follow-up activities within CRM systems.</li><li>Maintain detailed and organized customer records.</li><li>Update customer information while ensuring data accuracy and confidentiality.</li><li>Assist in maintaining internal knowledge bases, FAQs, and customer support documentation.</li><li>Adhere to company policies, operational procedures, and service standards.</li><li>Support special projects and administrative tasks as assigned.</li></ul><p>Collaboration &amp; Team Support</p><ul><li>Work closely with cross-functional teams including Operations, Sales, Technical Support, and Product teams to resolve customer concerns.</li><li>Participate in team meetings, training sessions, and ongoing professional development.</li><li>Share best practices and contribute to continuous process improvements.</li><li>Foster a positive, collaborative, and supportive remote team environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of experience in customer service, customer support, call center, client services, hospitality, retail, or a related customer-facing role.</li><li>Experience working in a remote environment is preferred but not required.</li><li>Excellent written and verbal communication skills.</li><li>Strong interpersonal and active listening abilities.</li><li>Exceptional problem-solving and critical-thinking skills.</li><li>Ability to remain calm and professional in challenging situations.</li><li>Strong organizational skills with excellent attention to detail.</li><li>Ability to manage multiple tasks while maintaining accuracy.</li><li>Self-motivated with the ability to work independently and meet deadlines.</li><li>Strong time management and prioritization skills.</li><li>Customer-first mindset with a passion for helping others.</li><li>Ability to quickly learn new systems, products, and processes.</li><li>Proficiency with CRM platforms and customer support software (such as Zendesk, Salesforce, HubSpot, Freshdesk, or similar systems) is preferred.</li><li>Comfortable using Microsoft Office, Google Workspace, and virtual communication tools.</li><li>Reliable high-speed internet connection.</li><li>Quiet, professional home workspace suitable for remote work.</li><li>High school diploma or equivalent required.</li><li>Associate's or Bachelor's degree is considered an asset but is not required.</li><li>Additional customer service or communication certifications are a plus.</li></ul><p>We're looking for someone who is:</p><ul><li>Customer-focused and service-oriented.</li><li>Positive, empathetic, and patient.</li><li>Reliable, dependable, and accountable.</li><li>Adaptable to changing priorities and business needs.</li><li>A strong communicator and active listener.</li><li>Detail-oriented with excellent follow-through.</li><li>Collaborative while also capable of working independently.</li><li>Committed to delivering exceptional customer experiences.</li></ul><p></p></section>

FGC is seeking a hands-on Warehouse Manager to lead the Central Warehouse supporting the System Integration Division and related business operations. The role is responsible for managing daily warehouse operations while driving inventory accuracy, ERP compliance, warehouse process improvements, storage optimization, KPI management, and readiness for Microsoft Dynamics 365 Advanced Warehouse Management (WMS).<br><br>Key Responsibilities<br>Warehouse Operations Manage and continuously improve daily warehouse operations including receiving, storage, picking, issuing, transfers, and dispatch. Optimize warehouse layout and storage utilization. Ensure safe, organized, and efficient warehouse operations.<br>Inventory & ERP Management Maintain accurate inventory records within Microsoft Dynamics 365. Ensure all warehouse transactions are processed through the ERP system. Manage warehouse locations, bin structures, and inventory accuracy. Eliminate reliance on manual inventory records and spreadsheets.<br>Process Improvement & Digital Transformation Implement and enforce the approved Warehouse Policies, Procedures and Manual (PPM). Lead continuous warehouse process improvements and operational efficiency initiatives. Support warehouse readiness for Microsoft Dynamics 365 Advanced Warehouse Management (WMS), including process design, barcode implementation, testing, and user training.<br>Inventory Optimization & Performance Implement cycle counting and inventory reconciliation programs. Monitor inventory ageing, slow-moving, non-moving, and obsolete inventory. Develop and monitor warehouse KPIs including inventory accuracy, GRN processing, material issuance, picking accuracy, productivity, and space utilization.<br>Leadership & Coordination Lead, coach, and develop the warehouse team. Coordinate closely with Procurement, Logistics, Projects, Finance, and ERP teams to ensure efficient material flow and system compliance.<br><br>Qualifications Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, or related field.8–10 years of warehouse experience, including at least 3 years in a Warehouse Manager or similar leadership role. Strong experience with Microsoft Dynamics 365 or a similar ERP system. Experience with Warehouse Management Systems (WMS) and ERP process improvement is highly preferred. Experience in System Integration, ICT, Electronics, Networking, ELV, AV, or Technology Distribution industries is highly preferred.<br>Core Competencies Warehouse Operations Management Inventory Management & Cycle Counting Microsoft Dynamics 365 / ERP Systems Warehouse Management Systems (WMS) Warehouse Process Improvement KPI & Performance Management Warehouse Layout & Storage Optimization Team Leadership Problem Solving & Continuous Improvement

Responsibilities Design, develop, and maintain interactive Power BI dashboards to monitor Digital Transformation initiatives and business performance. Own the end-to-end reporting process, ensuring data accuracy, completeness, and timely updates by collaborating with project managers and business stakeholders. Transform complex operational, financial, and project data into clear, actionable insights through engaging dashboards, reports, and visualizations. Create executive-level Power Point presentations with modern, high-quality designs tailored for senior leadership and steering committees. Present dashboards, reports, and key insights during management meetings, providing clear explanations of project status, KPIs, risks, and performance trends. Develop visually compelling infographics, process diagrams, and data visualizations to simplify complex information. Produce and maintain reports covering project health, milestones, budgets, financial variance, KPI performance, value realization, resource allocation, and strategic initiatives. Develop ad-hoc reports and analytics to support evolving business and executive requirements. Continuously improve reporting processes through automation, visualization best practices, and data quality initiatives.<br>Requirements Bachelor's degree in Information Systems, Computer Science, Business Analytics, Data Science, Engineering, or a related field.4Y+ of experience in Data Visualization, Business Intelligence, PMO Reporting, or Analytics, preferably within Digital Transformation or technology-driven organizations. Advanced expertise in Microsoft Power BI, including DAX, Power Query, data modeling, and dashboard development. Expert-level proficiency in Microsoft Power Point, with the ability to create executive-quality presentations and compelling visual stories. Advanced Microsoft Excel skills, including Pivot Tables, advanced formulas, and data analysis. Experience with graphic design or visualization tools such as Adobe Illustrator, Canva, Visio, or similar platforms. Familiarity with project management and collaboration platforms such as Jira, Asana, Monday.com, Microsoft Project, or equivalent tools. Strong understanding of project management metrics, KPI reporting, financial reporting, and executive dashboards. Excellent analytical, problem-solving, and data interpretation skills. Outstanding presentation, communication, and stakeholder management skills, with confidence presenting to senior leadership. Highly organized, proactive, and able to manage multiple priorities while maintaining exceptional attention to detail. Fluency in English is required; Arabic is preferred.

Location: Riyadh, Saudi Arabia Employment Type: Full-Time Industry: Healthcare Position Summary:A leading healthcare organization in Riyadh is seeking a highly experienced and strategic Quality Manager to lead and enhance quality, patient safety, and accreditation initiatives across its medical services. The ideal candidate will play a critical role in driving compliance with national and international healthcare standards, improving clinical and operational performance, and fostering a culture of continuous quality improvement. Key Responsibilities:Quality & Accreditation Management Lead the development and implementation of quality management systems across all departments. Ensure full compliance with healthcare regulatory bodies such as CBAHI, MOH, and other relevant standards. Prepare and manage accreditation processes, audits, and site inspections. Patient Safety & Risk Management Establish and monitor patient safety programs and incident reporting systems. Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA). Promote a strong culture of safety and accountability. Performance Improvement Develop KPIs and quality indicators aligned with organizational goals. Monitor performance dashboards and drive continuous improvement initiatives. Analyze data trends to identify gaps and implement improvement plans. Policies & Compliance Develop, review, and update policies, procedures, and clinical protocols. Ensure compliance with internal policies and external regulatory requirements. Lead internal audits and compliance reviews. Leadership & Training Lead and mentor the quality team. Conduct training and awareness programs related to quality and patient safety. Collaborate with clinical and administrative departments to ensure alignment. Requirements:Bachelor’s degree in Healthcare Administration, Quality Management, Nursing, or related field (Master’s preferred). Minimum 5–10 years of experience in healthcare quality, preferably within hospitals or medical centers. Strong experience in CBAHI accreditation and healthcare compliance in KSA. Professional certifications such as:CPHQ (Certified Professional in Healthcare Quality) – Preferred Lean Six Sigma – Advantage Strong knowledge of quality tools, KPIs, and audit methodologies. Excellent leadership, analytical, and communication skills. What We’re Looking For:Strategic thinker with hands-on execution capability Strong background in healthcare accreditation and audits Ability to influence stakeholders and drive change Detail-oriented with a passion for excellence in patient care