Economic Analyst Jobs - Jeddah Saudi

Job Summary:The Fleet Sales Supervisor is responsible for supervising the daily activities of the fleet sales operation, providing guidance to the fleet sales team to achieve fleet sales targets; implementing sales strategies through actionable sales objectives, training sales personnel, and maintaining client relationships to boost retention and satisfaction; monitoring team performance, offering coaching and developmental support, and ensuring compliance with sales processes and company policies.<br>Key Responsibilities:Fleet Sales Strategic Planning Develop accurate sales forecasts and plans based on historical sales data, market conditions, and economic indicators employing forecasting models tailored to fleet sales dynamics. Conduct detailed analyses of the automotive fleet market to identify trends, opportunities, and competitive threats using data from industry reports and market research tools. Create competitive pricing strategies for fleet sales, considering factors such as volume discounts, contract length, and total cost of ownership for fleet clients. Implement client segmentation strategies to tailor sales approaches according to the size of the fleet, industry type, and purchasing behavior. Identify and develop optimal sales channels for reaching target fleet clients, including direct sales, digital platforms, and broker networks. Position Stellantis vehicles effectively within the fleet market, highlighting features and benefits particularly relevant to commercial users. Develop strategies for negotiating sales contracts that maximize profit while meeting client needs. Focus on terms, warranties, and service agreements. Leverage technology to enhance fleet sales processes, including CRM systems and data analytics platforms to manage client interactions and sales tracking. Incorporate Stellantis’s sustainability commitments into fleet sales propositions, emphasizing fuel efficiency and reduced emissions. Advocate for the adoption of new technologies that can enhance operational efficiency in fleet sales. Implement automation in sales processes to reduce manual effort and increase accuracy in order documentation and customer follow-up. Keep the sales team well-informed about new Stellantis models and features, focusing on aspects particularly beneficial for fleet clients. Fleet Sales Operation Supervise day-to-day fleet sales operation working closely with fleet customers and internal stakeholders. Ensure all fleet sales set targets are achieved on a monthly, quarterly and annual basis in line with Stellantis sales objectives. Develop and maintain key performance metrics to monitor the efficiency of fleet sales operations. Supervise the management of fleet vehicle inventory to align with sales forecasts and client orders. Supervise on boarding of new fleet clients, ensuring smooth relationship and clear communication of terms and services. Ensure all fleet sales activities comply with local and international regulations affecting vehicle sales, leasing, and operations. Prepare fleet sales reports and analysis and share with the GM – Fleet Sales on a regular basis. Customer Relationship Engagement Identify and cultivate relationships with key brokers in the automotive sector to expand sales reach and penetration. Implement systems to monitor and evaluate fleet performance, ensuring alignment with Stellantis’s sales goals and standards. Develop comprehensive training programs to ensure they are knowledgeable about Stellantis products and sales policies. Design incentive programs that motivate brokers to prioritize Stellantis vehicles in their offerings to clients. Supervise the drafting and management of broker contracts to ensure compliance and protect Stellantis’s interests. Establish clear processes for resolving disputes between Stellantis and brokers efficiently and fairly. Utilize broker networks to gather market intelligence and client feedback, aiding in strategic decision-making. Encourage the use of digital tools and platforms among brokers to enhance sales efficiency and customer engagement. Product Knowledge and Specification Expertise Maintain in-depth knowledge of Stellantis vehicle specifications, especially those critical to fleet clients, such as durability and total cost of ownership. Understand and communicate available customization options for fleet vehicles to meet specific client needs. Stay updated with technical updates and modifications in Stellantis fleet models, ensuring accurate information dissemination. Provide expert consultation to clients regarding vehicle selection and configuration based on their specific operational needs.<br>Experience & Qulaifications:Bachelor’s Degree in Business Administration Certified Fleet Manager (CFM) preferred Minimum 5 years of experience in fleet sales management or related field Fluency in English & Arabic languages

Qiddiya Investment Company is seeking a highly experienced and commercially astute Director - Leasing (Commercial Offices) to support the development and execution of the leasing strategy for Qiddiya's commercial office portfolio.<br><br>Reporting to the Head of Leasing, this role will play a critical part in establishing Qiddiya as a premier business destination by driving occupier demand, securing strategic tenants, and building long-term relationships across local, regional, and international markets. Working in close partnership with the Head of Leasing, the Director will be responsible for developing leasing plans, leading tenant engagement activities, managing broker relationships, and negotiating major commercial transactions that contribute to the success of Qiddiya's mixed-use developments.<br><br>The successful candidate will combine strong market knowledge, exceptional relationship management skills, and a proven track record of leasing commercial office assets to multinational corporations, government entities, and leading regional businesses.<br><br>Leasing Strategy & Execution<br><br>Support the Head of Leasing in developing and implementing the commercial office leasing strategy across Qiddiya's portfolio Identify, target, and secure local, regional, and international occupiers that align with Qiddiya's strategic vision and economic objectives Develop and execute leasing plans that maximise occupancy, rental income, tenant quality, and long-term asset value Contribute to market positioning, pricing strategies, and tenant mix recommendations Monitor market trends, competitor activity, occupier requirements, and emerging workplace trends to inform leasing initiatives<br><br>Business Development & Relationship Management<br><br>Build and maintain strong relationships with corporate occupiers, government organisations, multinational companies, brokers, consultants, and real estate partners Proactively identify new leasing opportunities and cultivate strategic partnerships that strengthen Qiddiya's commercial ecosystem Represent Qiddiya at industry events, conferences, exhibitions, and networking forums Develop and manage a pipeline of prospective tenants across target sectors<br><br>Transaction Management<br><br>Lead lease negotiations and commercial discussions with prospective tenants and their representatives Structure leasing deals that balance commercial performance with long-term strategic objectives Coordinate with legal, finance, development, operations, and asset management teams throughout transaction processes Oversee the preparation and execution of heads of terms, lease agreements, and supporting commercial documentation<br><br>Stakeholder Collaboration<br><br>Work closely with Development, Asset Management, Commercial, Marketing, Finance, and Operations teams to ensure leasing objectives are aligned with project delivery and business plans Provide market intelligence and tenant feedback to influence future product design and workplace offerings Support the development of marketing campaigns, leasing collateral, and tenant engagement initiatives<br><br>Performance Management & Reporting<br><br>Maintain accurate leasing forecasts, pipeline reporting, and performance metrics Prepare regular reports and presentations for senior leadership on leasing activity, market trends, opportunities, and risks Drive continuous improvement of leasing processes, systems, and tenant engagement practices<br><br>Leadership<br><br>Support and mentor leasing professionals across the business Promote a high-performance, customer-centric culture focused on collaboration and commercial excellence Contribute to the development of leasing capabilities, processes, and best practices across the organisation<br><br>Requirements<br><br>Bachelor's degree in Real Estate, Business Administration, Finance, Marketing, or a related field Minimum 12-15 years of experience in commercial real estate leasing, office leasing, asset management, or real estate advisory Demonstrated experience leasing Grade A commercial office developments and business districts Proven track record securing major corporate occupiers, multinational organisations, and anchor tenants Experience working with developers, institutional investors, REITs, or major mixed-use developments Strong understanding of Saudi Arabian and regional commercial office markets<br><br>Skills & Competencies<br><br>Strategic leasing and business development expertise Exceptional negotiation and influencing skills Strong commercial and financial acumen Relationship-building and stakeholder management capabilities Market analysis and occupier insight Executive communication and presentation skills Ability to operate effectively within a complex, large-scale development environment Strong leadership and team development capabilities<br><br>Success Profile<br><br>The ideal candidate will be a highly connected leasing professional with deep occupier relationships and a strong market presence. They will have the ability to open doors, engage decision-makers, and attract leading organisations to Qiddiya, helping establish the destination as Riyadh's future business hub and a best-in-class commercial office environment.

PROJECT DIRECTOR – GIGA PROJECTS & LUXURY REAL ESTATE DEVELOPMENTGiga Projects | Luxury Real Estate | Mixed-Use Development Location: Riyadh, Kingdom of Saudi Arabia Indicative Annual Package: €150,000 – €200,000 equivalent + performance bonus & executive benefits<br>Ali Professional is searching, on behalf of a major international real estate development organisation involved in the delivery of large-scale, high-profile developments in the Kingdom of Saudi Arabia, for an experienced:PROJECT DIRECTOR – GIGA PROJECTS & LUXURY REAL ESTATE DEVELOPMENTThe appointment forms part of an ambitious development programme in Riyadh, encompassing large-scale mixed-use destinations, premium residential assets, luxury hospitality, commercial spaces and high-profile urban developments. The successful candidate will assume executive responsibility for the delivery of a complex, high-value development, providing strategic leadership throughout the project lifecycle and ensuring the highest international standards in terms of design quality, construction, commercial performance, safety and delivery excellence. This is a senior leadership opportunity for an internationally experienced Project Director seeking to contribute to one of the world’s most dynamic real estate and urban transformation markets. THE ROLEReporting to the Executive Development / Programme Leadership, the Project Director will hold overall responsibility for the successful delivery of the assigned development. The position will act as the primary point of leadership across Development, Design, Engineering, Construction, Commercial, Project Controls and Stakeholder Management, coordinating multidisciplinary internal and external teams. The Project Director will ensure that the development is delivered in line with strategic objectives, approved business plans, programme requirements and the expected quality of a landmark international project.<br>KEY RESPONSIBILITIESProject Leadership & Governance Provide executive leadership across the entire project lifecycle, from development and design through construction, commissioning and final handover. Define and implement the overall Project Execution Strategy. Establish project governance, reporting structures, decision-making processes and escalation procedures. Translate the development vision into clear delivery objectives and measurable project outcomes. Ensure alignment between development strategy, design ambition, commercial objectives and construction execution. Lead multidisciplinary project teams and establish a culture of accountability, collaboration and delivery excellence. Act as the senior project representative towards executive leadership and key external stakeholders. Provide clear and accurate reporting to senior management and investment stakeholders.<br>Development & Design Management Oversee the development of the project from concept through detailed design. Coordinate international architects, designers, engineering consultants and specialist advisors. Ensure design solutions remain aligned with the commercial strategy, development brief and overall project vision. Lead design reviews and challenge technical solutions where required. Ensure effective coordination between architectural, structural, MEP, façade, landscape, infrastructure and specialist disciplines. Protect design quality throughout value engineering and construction phases. Ensure constructability and operational requirements are incorporated into the design process. Coordinate the interface between design teams, contractors and future operators.<br>Construction & Delivery Provide executive oversight of all construction activities. Lead the transition from design and procurement into construction and delivery. Monitor contractor performance against programme, cost, quality and safety objectives. Ensure construction activities are executed in accordance with approved designs, contractual requirements and applicable Saudi regulations. Review construction methodology and major execution strategies. Monitor critical-path activities and ensure timely intervention where programme risk emerges. Lead senior-level resolution of technical, contractual and delivery issues. Oversee testing, commissioning, snagging, completion and handover. Ensure operational readiness of completed assets. Programme & Project Controls Establish robust project controls across schedule, cost, risk and performance. Monitor master programme and key project milestones. Review progress against baseline and identify potential delays. Ensure effective recovery strategies are implemented when required. Oversee cost forecasting and project financial performance. Monitor earned value and other relevant project performance indicators. Ensure transparent and accurate executive-level reporting. Maintain visibility over key project risks and opportunities.<br>Commercial & Contract Management Working closely with Commercial and Procurement leadership, the Project Director will:oversee major procurement strategies;support tendering and contractor selection;review commercial recommendations;monitor major contractual obligations;oversee change control;support resolution of claims and disputes;protect the project’s commercial objectives;ensure effective cost and contract governance. A strong understanding of major international contract frameworks, including FIDIC, will be highly valued.<br>Budget & Financial Responsibility Take senior ownership of project budget and financial performance. Monitor CAPEX against approved business plans. Review cost forecasts and cash-flow requirements. Challenge cost increases and identify optimisation opportunities. Evaluate major project changes from both technical and financial perspectives. Support executive investment decisions. Ensure value engineering does not compromise the intended positioning or quality of the development.<br>People Leadership The Project Director will lead a large, multidisciplinary project organisation including senior professionals across:Development Design Engineering Construction Commercial Project Controls Planning Quality HSEThe role will be responsible for:building and leading a high-performing project organisation;establishing clear accountabilities;setting objectives and performance expectations;developing senior project leaders;resolving organisational and delivery conflicts;creating a collaborative culture across multicultural teams;supporting capability development and knowledge transfer within the organisation.<br>CANDIDATE PROFILEThe ideal candidate will hold a Bachelor’s or Master’s Degree in Civil Engineering, Construction Management, Architecture or a related discipline. Professional qualifications such as PMP, MRICS, Chartered Engineer or equivalent international accreditation will be considered highly desirable. Candidates should demonstrate:approximately 15-20 years of relevant professional experience;significant experience at Project Director / Senior Project Director level;proven delivery of major, complex developments;experience managing projects from design through construction and handover;strong exposure to high-value mixed-use, luxury residential, hospitality, commercial or high-rise developments;experience managing large multidisciplinary teams;strong understanding of project controls and commercial management;experience managing major international consultants and contractors;strong knowledge of risk and contract management;proven ability to operate with senior executive stakeholders;fluent professional English. Previous experience within Saudi Arabia or the wider GCC region will be highly valued. Candidates without Middle East experience may also be considered where they demonstrate an exceptional international track record on comparable large-scale developments.<br>PARTICULARLY RELEVANT EXPERIENCEWe are particularly interested in professionals who have delivered one or more of the following:Giga / Mega Developments Luxury Mixed-Use Destinations Landmark High-Rise Developments Luxury Residential Projects5-Star and Ultra-Luxury Hospitality Developments Large Urban Regeneration Programmes Major Masterplan Developments Complex International Real Estate Programmes Experience working for a leading Developer, PMC, International Consultancy or Tier-1 Contractor will be considered particularly relevant.<br>THE OFFERThe organisation offers a senior international appointment within a major development programme in Riyadh. Indicative annual package: €150,000 – €200,000 equivalent, depending on experience, track record and overall contractual structure. The total executive package may include, depending on company policy and individual agreement:performance-related executive bonus;housing or housing allowance;transportation allowance / company vehicle;comprehensive private medical insurance;annual flight allowance;relocation support;family status support where applicable;schooling allowance where applicable;end-of-service benefits in accordance with local regulations;additional executive benefits aligned with the seniority of the appointment.<br>THE OPPORTUNITYRiyadh is undergoing one of the most significant periods of urban, economic and real estate transformation internationally. This position offers the opportunity to move beyond the management of an individual construction project and assume responsibility for the delivery of a landmark destination, coordinating the intersection between architecture, engineering, construction, hospitality, investment and urban development. For an internationally experienced Project Director, this represents the opportunity to bring expertise developed on major global projects into a market where scale, investment and ambition are redefining the standards of real estate development. Location: Riyadh, Kingdom of Saudi Arabia Seniority: Director / Executive Leadership Sector: Giga Projects | Luxury Real Estate | Mixed-Use Development Indicative Package: €150K – €200K equivalent + Executive Benefits

Heavy Industry Sales Manager – Industrial Automation Employment Type: Full-time<br>About Inovance Inovance Technology is a global provider of industrial automation products, technologies, and solutions, serving customers across manufacturing and process industries worldwide. Our portfolio covers PLC, Servo, Inverter/VFD, HMI, Motion Control and integrated automation solutions, helping industrial customers improve productivity, energy efficiency, equipment performance, and overall operational efficiency. With a growing international presence, Inovance is expanding its business across key global markets and strengthening our local teams to better serve industrial end users and strategic customers. Learn more about us:Global Website: www.inovance.com/global Linked In: Inovance Technology<br>About the Role We are looking for an experienced Heavy Industry Sales professional to drive business development and customer growth in key industrial sectors. This role will focus primarily on End Users and major industrial accounts, with strong emphasis on building long-term customer relationships, identifying business opportunities, developing major projects, and driving sales growth. We are particularly interested in candidates with established customer networks and industry resources in sectors such as:Oil & Gas | Metallurgy | Mining | Sugar | Paper | Cement | Petrochemical | Power & Energy | Heavy Machinery | Process Industries This is a highly entrepreneurial role for someone who can develop a market, build relationships, identify opportunities, and convert them into sustainable business. Key Responsibilities1. Market & Industry Development Develop in-depth understanding of the regional market, including industry trends, economic environment, customer needs, competitive landscape and business opportunities. Identify potential target industries, key accounts, projects and business opportunities. Continuously develop and maintain a strong pipeline of potential customers and projects.2. Regional Business Planning Develop and execute regional sales and business development strategies based on market opportunities and industry trends. Define target industries, key accounts and strategic customers. Support the company's long-term growth and market expansion within the assigned territory.3. End User Sales & Key Account Development Build and maintain strong relationships with industrial end users, plant owners, EPCs and key decision-makers. Develop new customers and expand existing accounts. Lead the sales process from opportunity identification, customer engagement and solution discussion to negotiation, project execution and closing. Manage major projects and key opportunities to achieve sales and business objectives. Develop a strong understanding of customer applications and business requirements.4. Channel & Ecosystem Development Develop and manage relationships with local agents, distributors and System Integrators (SIs) where appropriate. Build a local industrial automation ecosystem to support sustainable market growth. Work closely with internal technical, presales and product teams to deliver appropriate solutions to customers. Strengthen Inovance's brand presence and industry reputation in the local market.<br>What We Are Looking For<br>5–10+ years of experience in industrial automation / technical sales / industrial solution sales. Strong existing customer relationships and business resources within Heavy Industry / Process Industry. Proven experience working with industrial End Users Solid understanding of industrial automation, with basic knowledge of:PLC，Inverter / VFD， Servo / Motion Control， HMIIndustrial automation solutions and applications Proven experience in customer development, key account management, major project sales and commercial negotiation. Strong business development mindset with the ability to work independently and develop a market from the ground up. Good communication, relationship-building and negotiation skills. Fluent English with the ability to communicate effectively with international teams and customers. Preferred Bachelor's degree or above in Electrical Engineering, Automation, Mechatronics or a related field. Experience working for a well-known industrial automation / electrical / drives / motion control company. Existing relationships with decision-makers, engineering teams, procurement teams or plant management within major industrial companies. Experience managing large industrial projects or strategic accounts. Experience working with EPCs, System Integrators, distributors or local partners. Strong understanding of industrial applications and customer pain points.<br>Who We Want We are not simply looking for someone who can sell automation products. We are looking for a business developer with strong industrial relationships and market resources who can bring together:Industry Resources + Customer Relationships + Technical Understanding + Business Development Capability The ideal candidate should be able to:Open doors to major industrial end users;Identify real business opportunities and projects;Understand customer requirements and communicate effectively with technical teams;Build long-term relationships with key decision-makers;Drive opportunities from initial contact to successful transaction;Develop new markets and establish a sustainable customer base. If you already have a strong network within Oil & Gas, Metallurgy, Mining, Sugar, Paper or other heavy/process industries, and you are interested in building the market together with a rapidly growing global automation company, we would like to hear from you. Join Inovance and help shape the next generation of industrial automation.???? Global Website: www.inovance.com/global

Brenntag is the global market leader in chemical distribution. The German based international company manages complex supply chains for both chemical manufacturers and consumers by simplifying market access to thousands of products and services. It combines a global network with outstanding local execution. Therefore, Brenntag is the industry’s most effective and preferred channel to the market for partners.<br><br>At Brenntag, we are committed to providing our customers with products and services through dedication to unparalleled quality distribution. To accomplish this goal, we recognize the need for synergy between our vendors and employees.<br><br>In order to meet and exceed the developing needs of our customers, we focus on complementing our current lines with new products and services. Further, we continue to expand our physical presence in the markets we serve to provide both our customers and vendors with a more efficient global partnership.<br><br>Job Description<br><br>The Sales Manager is responsible for executing Brenntag KSA’s sales strategy and representing the company in a professional manner in their sales territory while growing sales, gross profit and reporting on activities to external and internal audiences. He/she will become part of the Brenntag Essential Business Model.<br><br>Required Business Acumen<br><br>Conduct thorough market research and analysis to identify potential customers and opportunities within the western region in Energy, WT, Agro and industrial chemical sector within his/her territory. Managing ongoing, long-term contracts with clients, making sure we fulfil them in accordance with the terms and conditions set forth, and ensuring that it is both profitable and practical. Working with our regional management team as well as the global management team on developing and implementing a strategy in order to accelerate our growth in the regions with their help. Ensuring that all orders are placed on time and that all requirements are met by monitoring the entire supply chain for the products relevant to my clients and placed on time and all of the requirements by the regulating bodies are met. Develop and implement effective sales strategies to achieve sales targets and objectives. Provide technical expertise and product demonstrations to customers, addressing their needs and concerns. Responsible for the development of business for the western region in the energy, WT, Agro & industrial sector, which involves communicating with our international sourcing organization and providing products to our established clientele within the sector. Prepare detailed sales proposals and quotations, ensuring accurate pricing and product specifications. Collaborate with cross-functional teams to develop and execute sales campaigns for key suppliers & partners. Provide regular sales reports and forecasts to management. Stay up-to-date with industry trends and competitor activities. Develop and implement a strategic sales plan aligned with the company's overall business objectives. Identify, qualify, and pursue new business opportunities within the upstream oil and gas industry. Conduct market research and analysis to identify trends, opportunities, and competitive landscapes. Managing the whole team of Customer Service and troubleshooting their problems. Helping and supporting the logistics team with the delivery of products ensuring client satisfaction. Develop and implement strategic account plans for key clients in the western region. Adhere to company sales policies and procedures.<br><br>Qualifications<br><br>Ability to travel in high volume in KSA and regions (30-40% of the time) Arabic will be considered as an asset Bachelor’s degree (preferably Petroleum/Chemical). Minimum of 6 years of trackable experience in sales, account management, planning and implementing sales strategies & technical support within the Saudi Arabia. Strong technical knowledge of oil and gas products and services. Proven track record of achieving sales targets Valid KSA driving license Valid Iqama with transferable option without any legal obligation in QIWAWholesale/Distribution/Chemical industry is preferred<br><br>In addition, the ideal candidate possesses:<br><br>Pro-active self-starter, willing to accept responsibility for business task. Strong knowledge of chemical distribution in the chemical distribution market and the competition Proven ability to execute and implement sales strategies for profitable growth Ability to foster relationships with key principal and customer accounts Self-motivated and ability to work independently Demonstrated listening, communication, and interpersonal skills Ability to effectively communicate with all levels of customers, personnel, and management Excellent time management, organization, follow up, and task prioritization Proficient in Microsoft Office.<br><br>Contact Person:<br><br>Rawan M.<br><br>rawan.mohammed@brenntag.com<br><br>Human Resources Team Lead Brenntag Saudi Arabia<br><br>Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.<br><br>Brenntag TA Team

JOB PURPOSE: Specialist is a Supervisory Role. Establish & Manage Account Services business of the bank in compliance with FAB Policies & Procedures as well as international best practices including Service Standards (SLAs & KPIs), Operational risk, People Management and operational efficiency. Plan, organize, lead and manage the workflow and end-to-end processes in Personal Banking - Account Services uninterrupted back-office support for KSA branches and department, all types of Account Opening in centralized environment and maintain quality and control.<br> KEY ACCOUNTABILITIES: Policies, Systems, Processes & Procedures Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner. Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank. <br>Continuous Improvement Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction. <br>Reporting Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards. Job Context: SERVICEManage internal customer relationships and ensure that quality services are consistently provided and all service level agreements set are appropriately met. Directly responsible for organization and supervision of total activities and end-to-end processes. Increase operational quality/efficiency by providing & implementing improvement suggestions. Ensure that daily, weekly and monthly tick lists are effectively maintained and the commitments towards our internal and external customers are met according to SLAs. Ensure all activities are carried out as per the agreed SLAs and in case of exceptions, beneficiaries are advised accordingly.<br>RISK:Manage and control the workflow by taking into Consideration operational Risk in our day-to-day activities and ensure that all the teams adhere to bank policy and procedures. Develop control procedures according to new changes to avoid risk. Ensure all risk in the unit is identified and appropriate control measures are put in place to mitigate the risk. Ensure that no unjustified audit comments and prepare replies to Audit comments if any and follow up until resolve. Escalate to Line Manager / Department Head or other reporting authorities for any suspicious transactions, received and report immediately as per the Escalation Matrix Internal Audit and Compliance Reports: Review audit comments pertaining to the Unit and ensure that corrective actions are taken and are not repeated.<br>PEOPLE Monitor staffs' overall performance through, reviewing their KPI which include “punctuality, Attendance, productivity, quality, and training requirements”. Ensure maintaining KPI for each staff on daily basis and each staff is achieving their target. Review periodically the staff job functions and ensure that all staff within the unit is fully aware of all the processes that would facilitate job rotation. Manage and deploy staff resources in order to maximize efficiency and ensuring that Risk, Service and the Career needs of staff are properly considered. Ensure all staffs are fully trained. Where errors occur, consider how training may avoid such errors in future and ensure proper training is obtained. Staff Training: Ensure that staffs are trained on the job before they are assigned the responsibility. Staff Performance: Assess the performance of Team mates on regular basis and provide them constructive feedback to improve their performances. Identify star performers and groom them for higher responsibility. Underperformer(s) needs to be trained to improve their performance. Administration: Manage leave/performance appraisal/setting KPIs of staff etc. <br>BUSINESS EFFICIENCYManage the workflow efficiently with the resources available without compromising on the risk and services. Provide improvement suggestions to increase the quality and efficiency in our work resulting in best customer service. Manage the unit’s entire functions independently with minimum intervention from Line Manager and accept additional task to avoid service interruption. Improve and suggest new enhancement to the existing systems that will enhance efficiency, quality and control of work in the section. Ensure best practices are used and Policies & Procedures Manual updated at regular intervals. Accept as per management decision any additional responsibilities due to ongoing Integration Process and ensure all service standards are complied with the SLAs entered into with all Internal Customers. Maintain effective communication at all levels. Work in term whenever needed to facilitate the workflow and avoid any risk. Conduct meeting, give effective and professional suggestion to develop the quality of the services at Account Services. System Enhancement/Automation: Suggest enhancement to the existing system to improve efficiency and reduce risk. Take necessary action to prevent recurrence of the errors that may include Procedure amendment, staff training, and counselling. Management Information: Ensure that timely and accurate MI is generated and submitted to Business.<br>QUALIFICATIONS & EXPERIENCE: <br>Bachelor’s Degree preferably in Commerce, Banking, Finance or Economic. Five Year’s relevant experience in the Banking sector with at least 2 years in similar positions of progressively increasing supervisory responsibilities in the Unit function.

Job Purpose<br><br>The Sales & Leasing Performance Unit (PU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organization. Strategic objectives include ensuring the development of sales and leasing best practices to support the Sales & Leasing Operations team within the organization, ensuring consistency across projects, supporting the ongoing training & development of sales and leasing team members, and providing guidance and support as it relates to implementation of procedures and tools.<br><br>The Sales & Leasing PU develops and manages policies and procedures, standardized documents and templates, sales and leasing tools, and sales and leasing operations. The unit will also develop and manage an online training academy that will have sales and leasing curriculum as its core function. The unit will further develop and manage the sales and leasing customer journey to support the requirements for sales and leasing of each of the asset class development Business Units, including CRM, digital tool requirements and experience center requirements and ongoing management of the Sales and Leasing operations. The Sales & Leasing PU team will also have a team dedicated to supporting the Asset Class operational Sales and Leasing teams on an ongoing basis to ensure that centralized business requirements for the operation units are met, strategies and support provided, and all business units are informed of sales and leasing progressions.<br><br>The Senior Manager for Residential, Office, Retail, and Land plays a critical role in leading and coordinating the strategic enablement and support of the sales and leasing efforts across these asset classes. This role ensures that the operational teams across the asset classes are equipped with the strategic insights, tools, and support needed to achieve their objectives effectively. Reporting to the Senior Director of Strategic Management within the Sales & Leasing Performance Unit (PU) at Qiddiya, the Senior Manager serves as a key liaison between the centralized PU functions and operational teams, ensuring alignment, consistency, and operational excellence.<br><br>Role Description<br><br>Responsibilities include, but are not limited to:<br><br>Strategic Responsibilities (only for Managerial roles and above)<br><br> Asset Class Sales & Leasing Strategy: Support in the development and implementation of strategies for the sales and leasing of Residential, Office, Retail, and Land (RRO&L) assets, aligning with the organization's strategic objectives Collaborate with Asset Class Business Units to tailor strategies that address the specific needs of each asset class Centralized Coordination: Act as the primary liaison between the Sales & Leasing PU and the operational teams for Residential, Office, Retail, and Land Asset Class Business Units Ensure seamless communication and collaboration, addressing gaps in centralized support Contribute to cross-functional working groups and forums, driving decision-making and progress tracking Policy and Procedure Alignment: Ensure the adoption of standardized policies, procedures, and templates across asset classes to maintain consistency and compliance Provide input on the development of tools and processes to enhance operational efficiency Contribute to the development of go-to-market frameworks, processes, and performance enablers Market Insights and Data-Driven Decision Making: Parter with the Market Analysis Manager to leverage market data and trends to deliver actionable insights on market trends and competitor benchmarks to inform sales and leasing strategies across RRO&L Use competitive analysis and economic conditions and drivers to identify opportunities and mitigate risks<br><br>Operational Responsibilities <br><br> Customer Journey Oversight: Support Customer Service Operation in the oversight of the customer journey for each asset class Digital Tools and CRM Management: Support the Customer Service Operations Team in implementing and ensuring the correct use of the CRM and other digital tools tailored to the needs of Residential, Office, Retail, and Land operations Ensure effective adoption and utilization of these tools by operational teams Proactively support in recommending additional tools that will enable Asset Class Business Units to meet their targeted KPI's Cross-Functional Collaboration: Work closely with other departments, including finance, legal, compliance, and risk management, to ensure alignment and support for sales and leasing operations Coordinate with marketing teams to develop campaigns and materials that support asset class objectives Identify and implement improvements to streamline operations and enhance efficiency Stay informed of industry best practices and incorporate them into Qiddiya's operations Contribute to the design and delivery of sales and leasing training programs and capability-building within the Sales and Leasing online academy<br><br>Requirements<br><br>Knowledge, Qualifications & Skills required<br><br>Essential (must have to perform the role)<br><br> Bachelor's degree in Business Administration, Real Estate, or a related field; a Master's degree is preferred Minimum of 8 years of experience in sales and leasing, with at least 3 years in a leadership role overseeing multiple asset classes Strong knowledge of real estate sales and leasing practices, particularly in Residential, Office, Retail, and Land Experience in CRM systems, digital tools and customer journey relevant to sales and leasing Proficiency in leveraging market analysis and data for strategic decision-making Proven track record of successfully driving strategic initiatives across multiple business units within a complex organization High level of integrity, drive and intellectual curiosity is vital Excellent verbal, written and presentation skills to communicate to stakeholders and management Sincere enthusiasm for Qiddiya generating a genuine strong commercial narrative Able to multi-task and handle multiple projects simultaneously Astute networker, able to build deep relationships within and across industry sectors, always looking to help foster connections with other people<br><br>Strong project organizational and project management skills<br><br>Desirable (advantageous)<br><br> Arabic & English speaker - Written & Spoken Exposure to giga-projects, or large-scale developments in the GCC Familiarity with Saudi real estate laws and market dynamics

About HSBC:HSBC Saudi Arabia provides investment banking services to the full spectrum of corporate and institutional clients in both the private and government sectors, including public companies; private companies and establishments; funds; government agencies; and family businesses and offices.<br>Role Purpose (overall high level summary of the role) The Job holder supports Senior Manager in meeting the regulatory obligations by providing an active support in the implementation of Sanctions policy, Anti Money Laundering (AML), Counter Terrorist Financing (CTF) in compliance with CMA Rules and regulations.<br>Working closely with the Manager, Brokerage, Asset Management, Investment Banking & HSS. In the execution of AML duties, the job holder must independently handle the tasks assigned to him/her and be able to take decisions on matters within their designated authority. The job holder must be able to independently analyze and critically evaluate the responses received without much supervision and escalate as appropriate.<br>Principal Accountabilities:Key activities and decision making areas<br>Impact on the Business<br>Providing support and direction on FC Compliance for all HBSA Business lines in particular relating to KYC and Customer Due Diligence requests. Reviewing any new/amended material laws, rules and regulations and HBSA policies, assess their applicability to the business areas and guide the business accordingly ensuring all appropriate processes and procedures are amended to comply. Communicate with CMA and other regulatory authorities, and resolve queries or issues raised by them, if required. Assist in audit committees, and assist with remediation and other action to address FC gaps identified during assurance and regulatory reviews. Ensure that an effective Compliance training program is implemented in HSBC SA. Make recommendations for onboarding of all new and retention of existing high-risk rated customers. Review quality and completeness of customer due diligence (CDD) and enhanced due diligence (EDD) information in accordance with the requirements of the AML Policy and Line of Business Procedures. Escalate all the negative hits or Sanctions exposure or AML exposure to the Risk Reputational Client Selection Committee to obtain the members approval. Support efforts to proactively drive the KYC improvements to support sanctions compliance. Provide support to the FC function for implementing an effective FC framework and controls in order to protect the bank from potential losses. Provide support on any FC related project as required. Review reports and make recommendation and follow up for corrections and remedial. Assist with completion of AML, Sanction, AB&C, Tax Evasion, Internal and External Fraud and Market Surveillance, action, register, reporting requirements, including but not limited to half-yearly certifications, monthly reports, issue report, and reportable event escalation, in a timely and comprehensive manner. Review quality and completeness of customer record in accordance with the requirements of the sanction & AML policy and line of business procedures. Responsible for conducting effective and timely investigation into assigned cases in accordance with agreed standard reporting requirements and service level agreements. On receipt of a referral, conduct a review, in line with the instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks. Responsible for writing a high quality investigative narrative (Investigation Report) and to record the case history, with supporting findings, in an approved case management system. At any time during an Investigation, at the first reliable indication of financial crime risk, the case should be escalated to the Senior Manager of FC unit for consideration of reporting Manage Oracle Watchlist Screening (“OWS”) referrals in line with Name Screening and investigative reporting instructions. Manage the Transactions monitoring system alerts (SAS) and ensuring to discount all low-medium risks issues with rationale justifications as a (Level 1). Escalate all high risk alerts/issues to the line manager (Level 2) for decision taking. Support the team by providing back-up coverage for leave and vacation. Provide support on any FC related project as required. Review reports and make recommendation and follow up for corrections and remedial. Have an access to the group systems and implement all the needed reports. Update the FC packs for all local committees and regional committees. Responsible for all the FC risk controls in the Helios. Have an access to the Helios System and review the submitted risks from the business. Supporting/oversighting Performance of daily trade and communications surveillance across business lines in Covered Business. Supporting/Oversighting performance of Transactions monitoring across all business lines covered. Assess testing the adequacy of controls in place within Covered Business. Managing Performing ad-hoc trading reviews. Scope of report to include trends and analysis / out of the norm trading activity. Assisting team members with the implementation and roll-out of a new surveillance / market abuse monitoring tool. Update the Watchlist immediately and do all the required investigation.<br>Customers / Stakeholders Interact with HSBC SA Senior Management team for escalating compliance related issues/requests, if required. Interact with all Department/Business for developing action plans and responses to regulatory authorities Coordinate with CMA for responding or resolving any queries/issues. Network with the Regulatory Authorities to maintain relationships with the regulatory authorities, resolving any compliance related concerns and keep abreast of any new developments.<br>Management of Risk (Operational Risk / FIM requirements) The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation. The jobholder will continually reassess in conjunction with entity management, the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Will have ultimate oversight to ensure that all the risks that are being correctly captured, monitored and reported. This will also include timely follow up resolutions, escalation of breaches where required, highlighting and dealing with strategic risk issues including those related to the reporting process.<br>Qualifications / Experience (For the role – not the role holder. Minimum requirements of the role.)<br>Qualifications:Bachelor’s degree in Law, Accountancy, Business Administration or any other relevant field from an accredited University Master’s Degree in Risk Management is preferred Certified Bank Compliance Officer (CBCO), Certified Regulatory Compliance Manager (CRCM), or Certified Regulatory and Compliance Professional (CRCP) is advantageous. Experience:3 - 5 years of relevant experience within a similar role Prior experience in Compliance and Risk Management in the banking/financial sector within is preferred Some understanding of the local CMA regulatory framework and regulations Good communication skills both oral and written Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines Team player who focuses on delivery and continuous improvement Ability to assess business needs and apply regulatory knowledge when providing advice<br>*Please note that this job ad will close in 3 weeks (10/09/2025)

<p>JOB SUMMARY Functions as the leader of the property s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Evaluates the property s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer profile and property associates and provides a return on investment to the owner and Marriott International.</p><p>CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p><p>CORE WORK ACTIVITIES</p><p>Managing Sales Activities</p><p>Manages the development of a strategic account plan for the demand generators in the market. Manages the property's reactive and proactive sales efforts. Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel s market position. Researches competitor s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. Attends sales strategy meetings to provide input on weekly and overall sales strategy. Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. Serves as the sales contact for customers; serves as the customer advocate. Serves as hotel authority on sales processes and sales contracts. Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. Supports the General Manager by coordinating crisis communications. Executes and supports Marriott s Customer Service Standards and hotel s Brand Standards. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. Implements the brand s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel s sales objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Performs other duties, as assigned, to meet business needs.</p><p>Building Successful Relationships</p><p>Develops strong partnerships with local organizations to further increase brand/product awareness. Develops and manages internal key stakeholder relationships. Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. Gains understanding of the hotel s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</p><p>Leadership</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: 4 year college degree. Demonstrated skills in supervising a team. Lodging sales experience. Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.</p>

PROJECT DIRECTOR – GIGA PROJECTS & LUXURY REAL ESTATE DEVELOPMENTGiga Projects | Luxury Real Estate | Mixed-Use Development Location: Riyadh, Kingdom of Saudi Arabia Indicative Annual Package: €150,000 – €200,000 equivalent + performance bonus & executive benefits<br>Ali Professional is searching, on behalf of a major international real estate development organisation involved in the delivery of large-scale, high-profile developments in the Kingdom of Saudi Arabia, for an experienced:PROJECT DIRECTOR – GIGA PROJECTS & LUXURY REAL ESTATE DEVELOPMENTThe appointment forms part of an ambitious development programme in Riyadh, encompassing large-scale mixed-use destinations, premium residential assets, luxury hospitality, commercial spaces and high-profile urban developments. The successful candidate will assume executive responsibility for the delivery of a complex, high-value development, providing strategic leadership throughout the project lifecycle and ensuring the highest international standards in terms of design quality, construction, commercial performance, safety and delivery excellence. This is a senior leadership opportunity for an internationally experienced Project Director seeking to contribute to one of the world’s most dynamic real estate and urban transformation markets. THE ROLEReporting to the Executive Development / Programme Leadership, the Project Director will hold overall responsibility for the successful delivery of the assigned development. The position will act as the primary point of leadership across Development, Design, Engineering, Construction, Commercial, Project Controls and Stakeholder Management, coordinating multidisciplinary internal and external teams. The Project Director will ensure that the development is delivered in line with strategic objectives, approved business plans, programme requirements and the expected quality of a landmark international project.<br>KEY RESPONSIBILITIESProject Leadership & Governance Provide executive leadership across the entire project lifecycle, from development and design through construction, commissioning and final handover. Define and implement the overall Project Execution Strategy. Establish project governance, reporting structures, decision-making processes and escalation procedures. Translate the development vision into clear delivery objectives and measurable project outcomes. Ensure alignment between development strategy, design ambition, commercial objectives and construction execution. Lead multidisciplinary project teams and establish a culture of accountability, collaboration and delivery excellence. Act as the senior project representative towards executive leadership and key external stakeholders. Provide clear and accurate reporting to senior management and investment stakeholders.<br>Development & Design Management Oversee the development of the project from concept through detailed design. Coordinate international architects, designers, engineering consultants and specialist advisors. Ensure design solutions remain aligned with the commercial strategy, development brief and overall project vision. Lead design reviews and challenge technical solutions where required. Ensure effective coordination between architectural, structural, MEP, façade, landscape, infrastructure and specialist disciplines. Protect design quality throughout value engineering and construction phases. Ensure constructability and operational requirements are incorporated into the design process. Coordinate the interface between design teams, contractors and future operators.<br>Construction & Delivery Provide executive oversight of all construction activities. Lead the transition from design and procurement into construction and delivery. Monitor contractor performance against programme, cost, quality and safety objectives. Ensure construction activities are executed in accordance with approved designs, contractual requirements and applicable Saudi regulations. Review construction methodology and major execution strategies. Monitor critical-path activities and ensure timely intervention where programme risk emerges. Lead senior-level resolution of technical, contractual and delivery issues. Oversee testing, commissioning, snagging, completion and handover. Ensure operational readiness of completed assets. Programme & Project Controls Establish robust project controls across schedule, cost, risk and performance. Monitor master programme and key project milestones. Review progress against baseline and identify potential delays. Ensure effective recovery strategies are implemented when required. Oversee cost forecasting and project financial performance. Monitor earned value and other relevant project performance indicators. Ensure transparent and accurate executive-level reporting. Maintain visibility over key project risks and opportunities.<br>Commercial & Contract Management Working closely with Commercial and Procurement leadership, the Project Director will:oversee major procurement strategies;support tendering and contractor selection;review commercial recommendations;monitor major contractual obligations;oversee change control;support resolution of claims and disputes;protect the project’s commercial objectives;ensure effective cost and contract governance. A strong understanding of major international contract frameworks, including FIDIC, will be highly valued.<br>Budget & Financial Responsibility Take senior ownership of project budget and financial performance. Monitor CAPEX against approved business plans. Review cost forecasts and cash-flow requirements. Challenge cost increases and identify optimisation opportunities. Evaluate major project changes from both technical and financial perspectives. Support executive investment decisions. Ensure value engineering does not compromise the intended positioning or quality of the development.<br>People Leadership The Project Director will lead a large, multidisciplinary project organisation including senior professionals across:Development Design Engineering Construction Commercial Project Controls Planning Quality HSEThe role will be responsible for:building and leading a high-performing project organisation;establishing clear accountabilities;setting objectives and performance expectations;developing senior project leaders;resolving organisational and delivery conflicts;creating a collaborative culture across multicultural teams;supporting capability development and knowledge transfer within the organisation.<br>CANDIDATE PROFILEThe ideal candidate will hold a Bachelor’s or Master’s Degree in Civil Engineering, Construction Management, Architecture or a related discipline. Professional qualifications such as PMP, MRICS, Chartered Engineer or equivalent international accreditation will be considered highly desirable. Candidates should demonstrate:approximately 15-20 years of relevant professional experience;significant experience at Project Director / Senior Project Director level;proven delivery of major, complex developments;experience managing projects from design through construction and handover;strong exposure to high-value mixed-use, luxury residential, hospitality, commercial or high-rise developments;experience managing large multidisciplinary teams;strong understanding of project controls and commercial management;experience managing major international consultants and contractors;strong knowledge of risk and contract management;proven ability to operate with senior executive stakeholders;fluent professional English. Previous experience within Saudi Arabia or the wider GCC region will be highly valued. Candidates without Middle East experience may also be considered where they demonstrate an exceptional international track record on comparable large-scale developments.<br>PARTICULARLY RELEVANT EXPERIENCEWe are particularly interested in professionals who have delivered one or more of the following:Giga / Mega Developments Luxury Mixed-Use Destinations Landmark High-Rise Developments Luxury Residential Projects5-Star and Ultra-Luxury Hospitality Developments Large Urban Regeneration Programmes Major Masterplan Developments Complex International Real Estate Programmes Experience working for a leading Developer, PMC, International Consultancy or Tier-1 Contractor will be considered particularly relevant.<br>THE OFFERThe organisation offers a senior international appointment within a major development programme in Riyadh. Indicative annual package: €150,000 – €200,000 equivalent, depending on experience, track record and overall contractual structure. The total executive package may include, depending on company policy and individual agreement:performance-related executive bonus;housing or housing allowance;transportation allowance / company vehicle;comprehensive private medical insurance;annual flight allowance;relocation support;family status support where applicable;schooling allowance where applicable;end-of-service benefits in accordance with local regulations;additional executive benefits aligned with the seniority of the appointment.<br>THE OPPORTUNITYRiyadh is undergoing one of the most significant periods of urban, economic and real estate transformation internationally. This position offers the opportunity to move beyond the management of an individual construction project and assume responsibility for the delivery of a landmark destination, coordinating the intersection between architecture, engineering, construction, hospitality, investment and urban development. For an internationally experienced Project Director, this represents the opportunity to bring expertise developed on major global projects into a market where scale, investment and ambition are redefining the standards of real estate development. Location: Riyadh, Kingdom of Saudi Arabia Seniority: Director / Executive Leadership Sector: Giga Projects | Luxury Real Estate | Mixed-Use Development Indicative Package: €150K – €200K equivalent + Executive Benefits

<h2 ><span lang="ar" dir="rtl">إعلان البنك الإسلامي للتنمية عن وظائف لحملة البكالوريوس فأعلى</span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">أخصائي أول إدارة الهوية والوصول (Senior Identity and Access Management Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">متدرب - إدارة الموارد البشرية (Intern - HQ - Human Resource Management L&amp;D)</span></p></li><li><p ><span lang="ar" dir="rtl">منسق إداري (Administrative Coordinator)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">إدارة الأعمال</span></p></li><li><p ><span lang="ar" dir="rtl">علوم الحاسب</span></p></li><li><p ><span lang="ar" dir="rtl">تقنية المعلومات</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة</span></p></li><li><p ><span lang="ar" dir="rtl">أو ما يعادلها</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط العامة</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">الحصول على درجة البكالوريوس فأعلى في التخصصات المطلوبة أعلاه، حسب متطلبات كل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">توفر المهارات والخبرات المطلوبة لكل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة استخدام الحاسب الآلي وتطبيقاته.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">لمحة عن البنك</span></h3><p ><span lang="ar" dir="rtl">البنك الإسلامي للتنمية هو مؤسسة مالية دولية تهدف إلى دعم وتنمية التقدم الاقتصادي والاجتماعي للدول الأعضاء. يقع مقره الرئيسي في محافظة جدة، وتم إنشاء البنك تطبيقاً لبيان العزم الصادر عن مؤتمر وزراء مالية الدول الإسلامية الذي عُقد في مدينة جدة في شهر ذي القعدة 1393هـ، وانعقد الاجتماع الافتتاحي لمجلس المحافظين في مدينة الرياض عام 1395هـ، وافتُتح البنك رسمياً في الخامس عشر من شوال 1395هـ.</span></p>

<h2 ><span lang="ar" dir="rtl">إعلان البنك الإسلامي للتنمية عن وظائف في مختلف التخصصات</span></h2><h3 ><span lang="ar" dir="rtl">المسميات الوظيفية</span></h3><ul><li><p ><span lang="ar" dir="rtl">مدير محفظة (Portfolio Manager)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول إدارة المحافظ (Portfolio Management Officer)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول الدعم الإداري (Administrative Support Officer)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي إدارة القوى العاملة التكميلية (Supplemental Workforce Management Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي أول تغير المناخ (Senior Climate Change Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">منسق استراتيجي رئيسي (Lead Strategic Coordinator)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي رئيسي لمشاركة المساهمين والدعم (Lead Shareholder Engagement and Advocacy Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">مراجع داخلي أول (Senior Internal Auditor)</span></p></li><li><p ><span lang="ar" dir="rtl">أخصائي شراكات أول (Senior Partnerships Specialist)</span></p></li><li><p ><span lang="ar" dir="rtl">مسؤول مشتريات رئيسي (Global Lead Procurement Officer)</span></p></li></ul><h3 ><span lang="ar" dir="rtl">التخصصات المطلوبة</span></h3><ul><li><p ><span lang="ar" dir="rtl">إدارة الأعمال</span></p></li><li><p ><span lang="ar" dir="rtl">الإدارة</span></p></li><li><p ><span lang="ar" dir="rtl">الإدارة العامة</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة المكاتب</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة المشاريع</span></p></li><li><p ><span lang="ar" dir="rtl">الموارد البشرية</span></p></li><li><p ><span lang="ar" dir="rtl">العلاقات الدولية</span></p></li><li><p ><span lang="ar" dir="rtl">التنمية الدولية</span></p></li><li><p ><span lang="ar" dir="rtl">السياسة العامة</span></p></li><li><p ><span lang="ar" dir="rtl">الاتصالات</span></p></li><li><p ><span lang="ar" dir="rtl">التسويق</span></p></li><li><p ><span lang="ar" dir="rtl">المشتريات</span></p></li><li><p ><span lang="ar" dir="rtl">التطوير</span></p></li><li><p ><span lang="ar" dir="rtl">المالية</span></p></li><li><p ><span lang="ar" dir="rtl">إدارة الموارد الطبيعية</span></p></li><li><p ><span lang="ar" dir="rtl">الاقتصاد</span></p></li><li><p ><span lang="ar" dir="rtl">الاستدامة</span></p></li><li><p ><span lang="ar" dir="rtl">الدراسات البيئية</span></p></li><li><p ><span lang="ar" dir="rtl">هندسة البيئة</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة المدنية</span></p></li><li><p ><span lang="ar" dir="rtl">الهندسة</span></p></li><li><p ><span lang="ar" dir="rtl">او ما يعادلهم</span></p></li></ul><h3 ><span lang="ar" dir="rtl">الشروط العامة</span></h3><ul><li><p ><span lang="ar" dir="rtl">أن يكون المتقدم سعودي الجنسية.</span></p></li><li><p ><span lang="ar" dir="rtl">حاصل على البكالوريوس فأعلى في التخصصات المطلوبة أعلاه حسب متطلبات كل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">توفر المهارات والخبرات المطلوبة لكل وظيفة.</span></p></li><li><p ><span lang="ar" dir="rtl">إجادة استخدام الحاسب الآلي وتطبيقاته.</span></p></li></ul><h3 ><span lang="ar" dir="rtl">نبذة عن البنك</span></h3><p ><span lang="ar" dir="rtl">البنك الإسلامي للتنمية هي مؤسسة مالية دولية لدعم وتنمية التقدم الاقتصادي والاجتماعي للدول الأعضاء، يقع مقره الرئيسي في محافظة (جدة) وتم إنشاء البنك تطبيقا لبيان العزم الصادر عن مؤتمر وزراء مالية الدول الإسلامية، الـذي عقد في مدينة جدة، في شهر ذي القعدة 1393هـ، وأنعقد الاجتماع الافتتاحي لمجلس المحافظين في مدينة الرياض سنة 1395هـ، وافتتح البنك رسمياً في الخامس عشر من شوال 1395هـ.</span></p>

???? فرصة للتواصل مع مستثمر ملائكي / شريك استثماري استراتيجي????<br>YChat Social LLC | الولايات المتحدة / المملكة المتحدة / الأردنقطاع: منصات التواصل الاجتماعي والمجتمعات الرقمية<br>تفتح YChat Social LLC باب النقاش مع مستثمر ملائكي أو شريك استثماري استراتيجي جاد، مهتم بالمشاركة في منصة اجتماعية رقمية طموحة تستهدف النمو في أسواق الشرق الأوسط، الخليج، وشبكات المجتمعات الرقمية عالمياً.<br>تنويه مهم: هذه ليست وظيفة تقليدية، وليست عرض توظيف، وليست طرحاً عاماً للأوراق المالية. هذه دعوة مهنية أولية للتواصل مع مستثمرين مؤهلين، على أن تتم أي مناقشات لاحقة عبر إجراءات قانونية، مالية، وامتثالية واضحة.<br>نوع الاستثمار المقترحنسعى إلى هياكل استثمارية متوافقة مع الشريعة، بدون فوائد أو ربا، ومن ضمنها:✅ الاستثمار مقابل حصة ملكية✅ رأس مال شريك استراتيجي✅ هياكل مشاركة في الأرباح✅ ترتيبات استثمارية مماثلة متوافقة قانونياً وشرعياً<br>لماذا YChat Social؟في فترات عدم اليقين الاقتصادي، قد تتأثر قطاعات تقليدية مثل العقار، السلع، الأسهم، والأعمال التقليدية بتقلبات السوق، التضخم، الركود، أو الاضطرابات الجيوسياسية.في المقابل، تبقى المنصات الاجتماعية والرقمية من أكثر القطاعات ارتباطاً بالسلوك اليومي للمستخدمين، خصوصاً عندما يبحث الناس عن:<br>???? الأخبار والمستجدات???? التواصل الفوري???? بناء المجتمعات???? المحتوى الرقمي???? الآراء والنقاشات???? التجارة الرقمية???? العلاقات الاجتماعية والمهنية<br>تسعى YChat Social إلى بناء منصة قادرة على الاستفادة من هذا التحول المستمر في سلوك المستخدمين، مع نموذج قابل للتوسع إقليمياً ودولياً.<br>من نرغب بالتواصل معه؟<br>نرحّب بالتواصل مع:✅ مستثمرين ملائكيين✅ مستثمرين استراتيجيين✅ مكاتب عائلية✅ أفراد ذوي ملاءة مالية عالية✅ مستثمرين في التقنية، الإعلام، الاتصالات، أو الاقتصاد الرقمي✅ مستثمرين مهتمين بهياكل استثمار متوافقة مع الشريعة✅ شركاء قادرين على إضافة قيمة من خلال رأس المال، العلاقات، الخبرة، أو النفوذ الإقليمي<br>نستهدف بشكل خاص بناء علاقات استثمارية في أسواق الخليج والشرق الأوسط، مع الانفتاح على المستثمرين الدوليين المؤهلين.<br>استخدامات رأس المال<br>يساهم الاستثمار في دعم:???? تطوير المنصة وتوسيع قدراتها التقنية???? نمو قاعدة المستخدمين والتسويق???? دخول أسواق إقليمية جديدة???? بناء منظومة تحقيق الإيرادات???? تطوير الفريق التشغيلي والتقني???? إنشاء شراكات استراتيجية???? التوسع في أسواق الخليج والشرق الأوسط<br>معايير الامتثال والجدية<br>نرحّب فقط بالمناقشات الجادة، الشفافة، والقابلة للتوثيق قانونياً.أي نقاش استثماري سيتطلب:✅ هوية واضحة وموثقة✅ مستندات قانونية مناسبة✅ شفافية في مصدر الأموال✅ توقيع اتفاقية سرية NDA عند الحاجة✅ تواصل مباشر مع صاحب القرار أو ممثله المفوض✅ إجراءات عناية واجبة Due Diligence مهنية<br>لا نقبل رأس مال مجهول المصدر.لا نقبل ترتيبات غامضة أو غير موثقة.لا نقبل اختصارات خارج الإطار القانوني.لا نقبل ترتيبات “مستثمر صامت” دون امتثال واضح وشفافية كاملة.<br>???? المستثمرون الملائكيون، الشركاء الاستراتيجيون، المكاتب العائلية، أو الممثلون المفوضون مدعوون للتواصل لبدء نقاش مهني ومنظم.<br>#مستثمر_ملائكي #استثمار_تقني #YChat Social #منصة_تواصل_اجتماعي #استثمار_استراتيجي #مستثمرو_الخليج #شركات_ناشئة #مكاتب_عائلية #رأس_مال_استثماري #استثمار_متوافق_مع_الشريعة #الاقتصاد_الرقمي #تقنية #الشرق_الأوسط #الخليج #السعودية #الإمارات #قطر #الأردن #MENA #GCC #Angel Investor #Startup Investment #Tech Investment

<div dir=\"rtl\"><h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Overview of the Role</h3> <p style=\"margin:0 0 12px; ************;\">Makarem Al Nokhba, a leading market research company, is seeking a <strong style=\"font-weight:700;\">Real Estate Expert</strong> to join its team in Jeddah. This full-time role requires between two and five years of experience in the real estate field.</p> <h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Role context and importance</h3> <p style=\"margin:0 0 12px; ************;\">This role plays a pivotal part in analyzing real estate market data and providing accurate strategic insights to support decision-making. The incumbent will develop analytical models to understand market trends and identify new opportunities, contributing to shaping the company’s real estate market strategies.</p> <h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Key duties and responsibilities</h3> <ul style=\"margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;\"> <li style=\"margin:0 0 6px;\">Conduct comprehensive real estate market research and data analysis to provide insights supporting strategic decision-making.</li> <li style=\"margin:0 0 6px;\">Develop analytical models using data analysis tools such as Excel and SPSS to identify trends and opportunities in the market.</li> <li style=\"margin:0 0 6px;\">Collaborate with marketing and sales teams to understand customer needs and deliver tailored solutions that meet those needs.</li> <li style=\"margin:0 0 6px;\">Prepare periodic reports detailing research results and data analyses and present them to executives to aid decision making.</li> <li style=\"margin:0 0 6px;\">Advise different teams on market entry strategies and new product development based on conducted analyses.</li> <li style=\"margin:0 0 6px;\">Deliver presentations of results and new ideas to key stakeholders in the company.</li> <li style=\"margin:0 0 6px;\">Monitor market trends and economic changes that may affect the real estate market and provide recommendations based on these observations.</li> <li style=\"margin:0 0 6px;\">Participate in developing marketing and sales strategies to enhance the company’s market position.</li> <li style=\"margin:0 0 6px;\">Train and mentor junior team members to ensure smooth knowledge transfer and foster a collaborative culture.</li> </ul> <h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Qualifications and experience required</h3> <p style=\"margin:0 0 12px; ************;\">This role requires practical experience of between <strong style=\"font-weight:700;\">two to five years</strong> in real estate or relevant market research. The candidate should have a strong strategic vision and a proven ability to influence and effectively collaborate with various teams to achieve the company’s goals.</p> <h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Work environment and professional development</h3> <p style=\"margin:0 0 12px; ************;\">You will work within a diverse team of professionals in an environment that fosters collaboration and creativity. The company is committed to providing continuous learning opportunities through training programs and workshops, as well as supporting professional development that enables growth and advancement in the career path.</p> <h3 style=\"font-size:18px; font-weight:700; margin:16px 0 8px;\">Application for the role</h3> <p style=\"margin:0 0 12px; ************;\">We invite interested candidates who meet the above requirements to apply for this role.</p></div>

Cybersecurity Monitoring Supervisor Large & High-Profile Football Tournament<br>???? Duration: 1-Oct-2026 to 1-Mar-2027???? Type: Full-time, onsite???? Location: Khobar/ Riyadh/Jeddah???? Immediate or short-notice availability preferred<br>About the Role We are seeking a Cybersecurity Monitoring Supervisor (SOC Team Lead) to oversee cybersecurity monitoring operations for a large and high-profile football tournament in Saudi Arabia. This role will lead the SOC team, supervise cybersecurity analysts, coordinate incident response activities, and ensure security alerts and incidents are managed effectively.<br>Key Responsibilities Lead and supervise SOC analysts responsible for security monitoring and incident handling. Ensure security alerts are investigated and escalated appropriately. Coordinate the response to cybersecurity incidents and major security events. Monitor SOC performance and support continuous improvement initiatives. Provide guidance and technical support to analysts during investigations. Prepare operational reports, incident summaries, and management updates. Coordinate with internal teams and external stakeholders during security incidents. Support the development of SOC procedures, processes, and best practices.<br>Requirements5+ years of cybersecurity, SOC, or security operations experience. Previous experience leading or supervising cybersecurity teams. Strong understanding of security monitoring and incident management. Experience managing escalations and coordinating incident response activities. Relevant cybersecurity certifications are an advantage.

Company Description Mulkia Investment ملكية للاستثمار is a Saudi listed financial services company headquartered in Riyadh and regulated by the Capital Market Authority (CMA) of the Kingdom of Saudi Arabia. The firm manages more than 6 billion SAR in assets across real estate, alternative investments, and other sectors, and is licensed to conduct a full range of securities business, including asset management, custody, underwriting, arranging, and advisory services. Mulkia provides diversified and integrated financial and investment solutions tailored to the needs of both individual and institutional clients of varying sizes. All investments and services are structured in accordance with Islamic Shariah principles and overseen by an independent Shariah Committee. Guided by values such as innovation, commitment, professional care, reliability, and ethics, the company aims to be a leading asset and wealth manager and investment banking provider in the Middle East.<br>The Role The Associate Director (AD) leads deal execution and client management within our Riyadh-based advisory practice. You will act as the primary day-to-day contact for regional clients, manage transaction teams, and oversee the creation of all financial models and marketing materials.<br>Core Responsibilities:Deal Execution: Lead M&A, capital raising, or corporate advisory transactions from mandate to close.<br>Client Management: Maintain and deepen relationships with corporate executives and Private Equity investors.<br>Team Leadership: Mentor, manage, and review the work of Associates and Analysts, ensuring flawless quality control.<br>Transaction Materials: Oversee the structure of pitch books, Confidential Information Memorandums (CIMs), and management presentations.<br>Who You Are:Experience: 6+ years in Investment Banking Advisory or a Big 4 Deals / Transaction Advisory team (PwC, EY, Deloitte, KPMG).<br>Education: Bachelor’s degree in Finance, Economics, or an analytical field. An MBA or CFA designation is a major plus.<br>Skills: Mastery of transaction structuring, complex valuation methodologies, and client negotiation.

We are seeking an experienced Senior Quality Assurance Specialist to lead quality assurance initiatives within the Contact Center. The successful candidate will be responsible for monitoring and evaluating customer interactions, ensuring compliance with quality standards, driving continuous improvement initiatives, and providing coaching and guidance to quality analysts, team leaders, and customer service teams to enhance overall service excellence.<br>Key Responsibilities Lead and oversee quality assurance activities across inbound and outbound calls, emails, and chat interactions. Develop, maintain, and improve quality monitoring frameworks, scorecards, and evaluation criteria. Monitor customer interactions to ensure compliance with company policies, procedures, client requirements, and regulatory standards. Conduct calibration sessions with quality analysts, team leaders, and operations to ensure consistent and fair evaluations. Analyze quality trends, identify root causes of recurring issues, and recommend corrective and preventive actions. Provide detailed feedback, coaching, and performance improvement recommendations to agents, team leaders, and quality analysts. Prepare and present quality performance reports, dashboards, and actionable insights to management. Collaborate with Operations, Training, and Workforce Management teams to implement quality improvement initiatives. Support process optimization and customer experience enhancement projects. Ensure quality KPIs and service standards are consistently achieved and continuously improved. Mentor junior Quality Analysts and support their professional development.<br>Requirements Bachelor's degree in Business Administration or a related field (or equivalent experience). Minimum 1 years of experience in a Contact Center, including at least 2 years in a Quality Assurance role. Strong knowledge of contact center KPIs, quality assurance methodologies, customer service standards, and performance management. Experience using call monitoring, quality management, and reporting tools. Advanced proficiency in Microsoft Excel and reporting tools. Experience in coaching, calibration sessions, and continuous improvement initiatives.<br>Skills Excellent attention to detail and objective evaluation abilities. Strong coaching, mentoring, and performance feedback skills. Advanced reporting and data analysis capabilities. Effective presentation and stakeholder management skills. Ability to work collaboratively across cross-functional teams. Continuous improvement mindset with a focus on customer experience and operational excellence.

Adree is seeking a Software Quality Assurance, Expert to support product development by leveraging technical and analytical expertise to implement and ensure the application of quality strategies, methodologies, and standards across products and systems, ensuring end-to-end quality throughout the software development lifecycle from analysis through release.<br><br>Key Roles And Responsibilities<br><br>Implement QA strategies and methodologies for products and systems, ensuring quality standards are applied Align solution and product development processes with policies, procedures, and standards across the full lifecycle Ensure compliance with product and project development procedures across all methodologies, including Agile and Dev Ops, from analysis through release Review different business functions to support and enhance QA strategies Coordinate with business analysts, developers, system testers, and stakeholders to ensure adherence to quality standards Conduct audits and review activities to identify potential issues and ensure end-to-end quality Prepare quality output reports for stakeholders and ensure all processes and products comply with defined standards Perform any additional tasks as assigned<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Computer Science, Management Information Systems, or equivalent<br><br>Experience<br><br>4+ years of experience in Quality Assurance / QA governance within software or digital product development Experience implementing QA strategies, standards, and compliance across the full lifecycle (analysis through release) Hands-on experience working with Agile and Dev Ops methodologies, supporting QA activities from planning to release Experience coordinating with Business Analysts, Developers, System Testers, and stakeholders to ensure adherence to quality standards<br><br>Skills & Competencies (Technical & Analytical + Soft)<br><br>Strong understanding of QA strategies, methodologies, and quality standards Ability to align QA processes with policies, procedures, and standards across the lifecycle Knowledge of compliance requirements across Agile and Dev Ops workflows (from analysis to release) Strong coordination skills across multiple functions (Business Analysts, Developers, Testers, Stakeholders) Ability to conduct audits/reviews and identify risks or improvement opportunities Strong reporting skills to produce quality output reports for stakeholders<br><br>Preferred (but Not Required)<br><br>Master's degree in Computer Science or Business Administration (or equivalent) Certifications: Six Sigma, CSM (Scrum/CSM), ITIL, ISO 9001, ISO 20000-1<br><br>Job Location: Client site

Company Description GRG Health is a rapidly growing healthcare market research company in the Asia Pacific region, with offices in Pune, Gurgaon, Bangalore, Singapore, and Connecticut (US). The organization partners with global life sciences clients to deliver market-level intelligence through a multi-channel research approach. GRG Health prioritizes technology innovation, leveraging AI and machine learning to enhance and modernize traditional healthcare market research practices. With a global team of over 300 analysts, the company has received recognition such as “Most Innovative Healthcare Market Research Company in Asia 2020” and the “Asian Achievers Award 2020.” As part of the Growman Group Companies headquartered in Singapore, GRG Health contributes to digital transformation and process optimization across healthcare value chains.<br>Role Description This is a part-time remote role for a Respiratory Therapist at GRG Health. The Respiratory Therapist will support healthcare research projects by providing clinical insights on respiratory care, cardiopulmonary function, and related therapies. Day-to-day responsibilities may include reviewing clinical data, contributing to evidence-based reports, and advising on best practices in respiratory therapy and medicine. The role may also involve collaborating with cross-functional teams of analysts, validating research findings, and ensuring that clinical perspectives are accurately reflected in market intelligence deliverables. The therapist will work independently while communicating regularly with project leads and other team members in virtual settings.<br>Qualifications<br> Candidates should possess strong skills in Respiratory Therapy and Respiratory Care. Candidates should possess knowledge and experience in Cardiopulmonary care and Medicine. Candidates should possess specialized experience in Neonatal Intensive Care and related respiratory support. Relevant professional licensure or certification as a Respiratory Therapist, in good standing. Clinical experience in hospital, clinic, or critical care settings, preferably with exposure to diverse patient populations. Ability to interpret clinical data, guidelines, and research literature and translate them into clear, structured insights. Strong written and verbal communication skills, with comfort working remotely and collaborating across global teams. Commitment to evidence-based practice, ethical standards, and continuous professional development.

<h3 >About the Role</h3> <p >2P Perfect Presentation is seeking a <strong >Senior Quality Assurance Specialist</strong> to join its team. This full-time position is based in the Makkah region, with opportunities in both Jeddah and Makkah cities. The role focuses on leading quality assurance initiatives within the Contact Center environment.</p> <h3 >Role Overview</h3> <p >The Senior Quality Assurance Specialist will be responsible for monitoring and evaluating customer interactions to ensure compliance with established quality standards. This role involves driving continuous improvement initiatives and providing essential coaching and guidance to quality analysts, team leaders, and customer service teams. The primary objective is to enhance overall service excellence across the Contact Center operations.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and oversee quality assurance activities for inbound and outbound calls, emails, and chat interactions.</li> <li >Develop, maintain, and improve quality monitoring frameworks, scorecards, and evaluation criteria.</li> <li >Monitor customer interactions to ensure compliance with company policies, procedures, client requirements, and regulatory standards.</li> <li >Conduct calibration sessions with quality analysts, team leaders, and operations to ensure consistent and fair evaluations.</li> <li >Analyze quality trends, identify root causes of recurring issues, and recommend corrective and preventive actions.</li> <li >Provide detailed feedback, coaching, and performance improvement recommendations to agents, team leaders, and quality analysts.</li> <li >Prepare and present quality performance reports, dashboards, and actionable insights to management.</li> <li >Collaborate with Operations, Training, and Workforce Management teams to implement quality improvement initiatives.</li> <li >Support process optimization and customer experience enhancement projects.</li> <li >Ensure quality KPIs and service standards are consistently achieved and continuously improved.</li> <li >Mentor junior Quality Analysts and support their professional development.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Business Administration or a related field, or equivalent experience.</li> <li >0-1 year of experience in a relevant field.</li> <li >Experience in coaching, calibration sessions, and continuous improvement initiatives.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of contact center KPIs, quality assurance methodologies, customer service standards, and performance management.</li> <li >Experience using call monitoring, quality management, and reporting tools.</li> <li >Advanced proficiency in Microsoft Excel and reporting tools.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position located within the Makkah region, with primary work locations in Jeddah and Makkah. The role involves working within a Contact Center setting, collaborating with various operational and support teams.</p>