E-marketing Jobs - Makkah Saudi
527 Jobs Found
<h3 >About the Role</h3>
<p >Tashweesh Agency is seeking a <strong >Creative Strategist</strong> to join our team in Makkah or Jeddah. This full-time role is central to defining the direction and purpose of our advertising campaigns. The Creative Strategist is responsible for bridging customer understanding with data-driven insights to develop effective creative concepts.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Analyze audience needs, concerns, and purchasing barriers to inform ad development.</li>
<li >Define the core message and strategic angle for each advertising campaign.</li>
<li >Provide creative guidance to designers and editors regarding ideas, hooks, and messaging.</li>
<li >Conduct testing of various creative ideas and ad formats to identify optimal performance.</li>
<li >Interpret ad metrics to understand campaign effectiveness and areas for improvement.</li>
<li >Develop new iterations and versions based on successful ad campaigns.</li>
<li >Monitor emerging trends and formats, applying relevant insights to creative strategies.</li>
<li >Evaluate competitor advertising to identify market opportunities.</li>
<li >Serve as the primary liaison between the media buying team and the creative team.</li>
<li >Base creative decisions on data and consumer insights rather than personal preferences.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >A minimum of <strong >5 to 10 years</strong> of experience in a relevant creative strategy or advertising role.</li>
<li >Demonstrated experience working with eCommerce brands.</li>
<li >Proven expertise in leveraging User-Generated Content (UGC) and testimonials.</li>
</ul> <h3 >Essential Skills</h3>
<ul >
<li >Strong understanding of copywriting principles and effective messaging.</li>
<li >An experimental mindset, prioritizing data-driven testing over subjective opinions.</li>
<li >Analytical ability to interpret ad performance metrics.</li>
<li >Strategic thinking to connect consumer insights with creative output.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a full-time position based in either Makkah or Jeddah, offering an opportunity to contribute to a dynamic creative agency environment.</p> <h3 >Application Process</h3>
<p >Candidates who meet the above criteria are encouraged to apply. Further details regarding the application process will be provided upon initial review.</p>
<p><strong><u>Job Summary:</u></strong></p><p>Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.</p><p><br></p><ul><li>Achieve daily, weekly, and monthly sales targets.</li><li>Build and maintain positive customer relationships.</li><li>Stay updated on product knowledge.</li><li>Resolve customer complaints promptly to maintain satisfaction.</li><li>Adhere to company policies, ethical standards, and regulations.</li><li>Provide timely follow-up with potential and existing customers.</li><li>Gather and report customer feedback for product and service improvements.</li></ul><p><br></p><p><strong><u>Job-related Skills:</u></strong></p><ul><li>Customer Service</li><li>Communication Skills</li><li>Negotiation Skills</li><li>Time Management</li><li>Active Listening</li></ul><p><br></p><p><strong><u>Knowledge:</u></strong></p><p>Market Trends, Customer Behavior, Competitor Analysis, Sales Metrics and KPIs, Branding and Marketing Strategies, Retail Operations, Merchandising Principles, Loss Prevention Techniques, E-commerce Trends, Compliance and Regulatory Standards.</p><p><br></p><p><strong><u>Educational Qualifications:</u></strong></p><ul><li>Diploma degree</li><li>Bachelor’s degree</li></ul><p><br></p><p><strong><u>Years of Experience:</u></strong></p><p>up to 2 years experience</p>
<p><strong>About the Opportunity</strong></p><p>A leading FMCG distribution organization is seeking an experienced Trade Marketing Director to serve as the primary commercial interface with international and regional principals. This role is responsible for building strong supplier partnerships, developing joint business plans, and ensuring strategic priorities are translated into world-class execution across Sales, Merchandising, and Activation functions across Saudi Arabia.</p><p><br></p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Own and strengthen relationships with international and regional principals, acting as the key commercial contact and business partner.</li><li>Develop Annual Budget Plans covering sales ambitions, portfolio strategy, channel priorities, investments, and KPIs.</li><li>Lead structured business reviews with principals, monitor performance, identify gaps, and drive corrective actions.</li><li>Translate category and brand strategies into channel and customer execution plans covering distribution, assortment, promotions, visibility, merchandising, and Perfect Store initiatives.</li><li>Manage trade marketing investments and budgets, ensuring effective ROI and alignment with business objectives.</li><li>Partner with Sales, Finance, Supply Chain, Marketing, and Category teams to ensure flawless execution of agreed plans.</li><li>Drive category growth through portfolio optimization, product launches, assortment enhancement, and distribution expansion.</li><li>Track market performance, share, distribution, promotion effectiveness, and sales results to identify growth opportunities.</li></ul><p><br></p><p><br></p><p><strong>What We're Looking For</strong></p><ul><li>15+ years of FMCG experience, including at least 5 years in Trade Marketing, Commercial, or related leadership roles.</li><li>Proven experience managing multiple international and regional principals within large FMCG distributors or multi-principal organizations.</li><li>Strong commercial and P&L acumen, including pricing, margins, rebates, claims, trade investments, and ROI management.</li><li>Successful track record in portfolio management, product launches, assortment optimization, and distribution growth.</li><li>Experience managing multiple brands, categories, and stakeholder groups simultaneously.</li><li>Deep knowledge of the Saudi FMCG market across Modern Trade, Traditional Trade, Wholesale, and E-Commerce channels.</li><li>MBA or Post-Graduate qualification in Marketing, Business, or a related commercial discipline.</li></ul><p><br></p><p><br></p><p><strong>Why Apply?</strong></p><p>This is a high-impact leadership role offering the opportunity to shape commercial strategy, strengthen principal partnerships, and drive growth across a dynamic FMCG business with a diverse portfolio of brands and categories.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Govyy and the Role</h3>
<p style="margin:0 0 12px; ************;">Govyy is seeking a <strong style="font-weight:700;">Trade Marketing Specialist</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This <strong style="font-weight:700;">full-time</strong> position is integral to the company's efforts in the Fast-Moving Consumer Goods (FMCG) sector. The role focuses on developing and executing trade-level marketing strategies that are crucial for driving sales, enhancing product visibility, and optimizing distribution across various retail channels.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Impact</h3>
<p style="margin:0 0 12px; ************;">The Trade Marketing Specialist will play a key role in bridging the gap between sales and marketing, ensuring that Govyy's products achieve maximum impact at the point of sale. This involves a strategic approach to market presence, aiming to strengthen brand positioning and achieve sales targets through effective retail activation and channel management within the dynamic FMCG landscape.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and implement comprehensive trade marketing plans, including promotions, point-of-sale (POS) materials, and merchandising strategies.</li>
<li style="margin:0 0 6px;">Ensure effective in-store execution and drive retail activation initiatives.</li>
<li style="margin:0 0 6px;">Collaborate closely with sales teams to achieve targets for key retail accounts.</li>
<li style="margin:0 0 6px;">Conduct analysis of market trends, competitor activities, and the Return on Investment (ROI) of marketing campaigns.</li>
<li style="margin:0 0 6px;">Manage trade marketing budgets and foster strong relationships with suppliers and retailers.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of 0 to 1 year of professional experience, preferably in trade marketing or the FMCG sector.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Location</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>. The role requires collaboration with internal sales teams and external partners across various retail channels to achieve strategic objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">Candidates interested in the Trade Marketing Specialist position at Govyy are encouraged to submit their application for consideration.</p>
<h3 >About Tamer Healthcare</h3>
<p >Tamer Healthcare is part of Tamer Group, a family-run leader in healthcare and wellness across Saudi Arabia and the MENA region. Founded in 1922, Tamer Group brings a century of expertise, committed to innovation, empowerment, and sustainability. The group focuses on fostering growth for its people and the communities it serves.</p> <h3 >The Product Specialist Role</h3>
<p >Tamer Healthcare is seeking a Product Specialist to join its team in Jeddah and Makkah, Saudi Arabia. This full-time role focuses on driving profitable and sustainable sales growth by integrating sales plans for assigned customers and presenting digital healthcare solutions. The specialist will build strong relationships with key decision-makers and collaborate with marketing teams to address specific healthcare challenges, ensuring high customer satisfaction and meeting sales objectives.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Integrate and align sales plans for assigned customers, preparing action plans for effective search of sales leads and prospects within assigned sales accounts.</li>
<li >Present digital healthcare solutions using compelling business cases focused on ROI, efficiency, and improved patient outcomes.</li>
<li >Develop profitable and sustainable sales growth through engagement with current and potential customers within assigned sales accounts.</li>
<li >Build strong and trust-based relationships with key decision-makers (CTOs, Medical Directors, Digital Transformation leaders).</li>
<li >Meet or exceed sales goals and budget as assigned by Sales Management.</li>
<li >Close and grow sales through professional communication and interaction with current and potential customers.</li>
<li >Collaborate with marketing teams to design targeted digital campaigns specific to healthcare challenges.</li>
<li >Manage customer requirements by meeting with them to understand, anticipate, and meet their needs.</li>
<li >Maintain high customer satisfaction ratings that meet company standards.</li>
<li >Support customers with technical advice.</li>
<li >Create and maintain account plans for assigned customers highlighting profile, market share, competition, and value opportunities.</li>
<li >Identify, investigate, track, and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to mitigate these in the future.</li>
<li >Provide weekly activity plan and weekly activity report to the management.</li>
<li >Communicate market requirements and market data with marketing and sales teams.</li>
</ul> <h3 >Required Qualifications and Attributes</h3>
<p >Candidates for this role should possess <strong >5-10 years of relevant experience</strong> and demonstrate a proven track record of achievement. The ideal candidate will bring passion to all tasks, think innovatively, and be proactive in speaking up and sharing ideas.</p> <h3 >Work Environment and Professional Expectations</h3>
<p >This position requires a minimum of <strong >4* days in the field per week</strong>. The Product Specialist is expected to meet all required deadlines, display a consistent and positive attitude, and maintain the corporate image at all times. Demonstrating a positive attitude towards teamwork and taking responsibility for personal and professional development are essential. The role also involves attending and participating in conferences, exhibitions, and other marketing events, and managing expenses as per corporate policy.</p> <h3 >Tamer Healthcare's Commitment</h3>
<p >Tamer Healthcare is committed to respecting and valuing your background and perspectives. The company fosters an environment of integrity and shares pride in its work, the company, and the industry.</p>
<p>Batterjee Medical College is seeking an experienced and strategic Communication Lead to shape and strengthen the institutionu2019s corporate reputation, media presence, and internal communications. The Communication Lead will be responsible for developing and executing an integrated communications strategy that ensures a consistent institutional voice across internal and external channels. The role will lead media relations, corporate communications, executive communications, crisis communications, and employee engagement , while positioning the institution as a recognized thought leader within Saudi Arabiau2019s healthcare and higher education sectors. The successful candidate will bring strong relationships within the Saudi media landscape, exceptional bilingual communication capabilities, and the ability to translate institutional achievements into compelling narratives aligned with the Collegeu2019s strategic direction and Saudi Vision 2030 .</p><p><b>Key Responsibilities</b></p><p>Corporate Communications & Reputation Management</p><ul><li>Develop and implement an integrated corporate communications strategy aligned with institutional priorities and strategic objectives.</li><li>Strengthen the institutionu2019s reputation and visibility across healthcare, higher education, and relevant national platforms.</li><li>Ensure consistency and quality of corporate messaging across official communications, annual reports, presentations, announcements, and institutional publications.</li><li>Develop key messages, briefing documents, speeches, talking points, and communication materials for senior leadership.</li><li>Support executive engagements with government entities, healthcare organizations, academic institutions, international partners, and other key stakeholders.</li><li>Identify opportunities to position institutional achievements, academic expertise, research, and community impact within relevant national conversations.</li></ul><p>Media Relations & External Communications</p><ul><li>Develop and maintain strong relationships with journalists, editors, producers, and media representatives across Saudi Arabia and the GCC.</li><li>Secure strategic media coverage, interviews, features, and thought-leadership opportunities across television, radio, print, and digital media .</li><li>Proactively identify and pitch relevant institutional stories, faculty expertise, research achievements, healthcare topics, and community initiatives.</li><li>Coordinate faculty and leadership appearances across broadcast and media platforms.</li><li>Prepare press releases, media statements, feature articles, interview briefs, and other external communication materials.</li><li>Ensure Arabic and English communications are accurate, culturally appropriate, and aligned with institutional positioning.</li></ul><p>Press Office & Media Operations</p><ul><li>Manage day-to-day press office activities and media inquiries.</li><li>Plan and coordinate press conferences, media briefings, interviews, and institutional media events.</li><li>Manage media invitations, spokesperson preparation, messaging, event logistics, and post-event coverage analysis.</li><li>Maintain an updated media database and build long-term relationships with relevant national and regional media stakeholders.</li><li>Coordinate media coverage for major institutional events, partnerships, announcements, and achievements.</li></ul><p>Crisis & Issues Communication</p><ul><li>Develop and maintain crisis communication plans and response protocols for potential reputational risks.</li><li>Lead communication responses during sensitive or high-profile situations in coordination with senior leadership and relevant departments.</li><li>Prepare holding statements, key messages, FAQs, spokesperson briefs, and other crisis communication materials.</li><li>Monitor emerging issues and provide communication recommendations to protect institutional reputation.</li><li>Support and train designated spokespersons to ensure effective, accurate, and consistent media responses.</li></ul><p>Internal & Executive Communications</p><ul><li>Develop and oversee internal communication strategies that strengthen employee and student engagement.</li><li>Draft executive messages, speeches, announcements, video scripts, and leadership communications.</li><li>Support communication related to organizational changes, strategic initiatives, institutional achievements, and major announcements.</li><li>Manage and enhance internal communication channels, including newsletters, intranet content, and institutional announcements.</li><li>Develop engaging stories that highlight faculty, staff, student achievements, institutional culture, and national occasions.</li><li>Ensure employees and students remain informed and connected to the institutionu2019s strategic direction and values.</li></ul><p>Media Monitoring & Performance</p><ul><li>Monitor institutional media coverage, public sentiment, emerging issues, and competitor visibility.</li><li>Track and analyze Share of Voice, media reach, sentiment, Earned Media Value , and other relevant communication KPIs.</li><li>Prepare regular reports evaluating the impact and effectiveness of communication and PR activities.</li><li>Use media intelligence and performance insights to continuously refine communication strategies.</li><li>Identify reputational opportunities and risks through ongoing media and stakeholder monitoring.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in Mass Communication, Journalism, Public Relations, Communications , or a related field.</li><li>Masteru2019s degree in a relevant discipline is preferred.</li><li>8+ years of progressive experience in Corporate Communications, Public Relations, Media Relations, or a related field.</li><li>Minimum 3 years of experience in a leadership or senior communications role .</li><li>Proven experience developing and executing corporate and media communication strategies.</li><li>Strong established relationships with Saudi journalists, editors, producers, and media organizations across television, radio, print, and digital platforms.</li><li>Demonstrated experience securing high-profile media coverage and managing senior-level media engagements.</li><li>Experience in the Healthcare, Higher Education, or Government sector in Saudi Arabia is highly preferred.</li><li>Proven experience in crisis communications, reputation management, and executive communications is an advantage.</li><li>Exceptional Arabic writing, editing, and verbal communication skills , with professional-level English proficiency.</li><li>Strong understanding of the Saudi media landscape, cultural context, and communication environment .</li><li>Excellent strategic communication and storytelling capabilities.</li><li>Strong media relations, networking, and stakeholder management skills.</li><li>Ability to develop executive-level speeches, talking points, press releases, and corporate communications.</li><li>Strong crisis communication and reputation management capabilities.</li><li>Excellent judgment and ability to manage confidential and sensitive matters appropriately.</li><li>Strong public speaking, presentation, and media-training skills.</li><li>Ability to advise and prepare senior executives for television, radio, and media interviews.</li><li>Strategic and analytical mindset with the ability to measure communication impact and translate insights into action.</li><li>Ability to manage multiple high-priority initiatives in a fast-paced environment.</li><li>Critical Requirement Candidates must have an established professional media network within Saudi Arabia , including relationships with relevant journalists, editors, producers, and media outlets.</li><li>Strong bilingual Arabic-English communication capability and demonstrated knowledge of the Saudi media landscape are essential for this position.</li></ul>
<p><strong>Company Description</strong> RITEGROUP, established in 1994, has grown from a single management-focused venture into a diversified provider of maintenance, cleaning, hospitality, and contracting services. The company emphasizes high-quality delivery supported by experienced, specialized personnel. With technical assistance from BTMS, a Korean company, RITEGROUP continues to enhance its service offerings and collaborations with clients. Since 1998, the organization has focused on meeting international standards in both quality and professionalism. Today, RITEGROUP is recognized as one of the leading business groups in Saudi Arabia, serving a wide range of clients across sectors.</p><p><strong>Role Description</strong> The Marketing Specialist is a full-time, on-site role based in Jiddah. This role involves planning and executing marketing campaigns that promote RITEGROUP’s service lines, including service and products. Daily responsibilities include conducting market research, analyzing customer needs, supporting sales initiatives, and helping shape marketing strategies that align with business goals. The Marketing Specialist will create marketing content, coordinate with internal teams, and assist in organizing promotional activities to strengthen brand awareness. The role also includes monitoring campaign performance, preparing reports, and contributing ideas to improve customer engagement and service positioning.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess strong Communication and Customer Service skills to interact effectively with clients and internal stakeholders.</li><li>Candidates should possess Market Research and Marketing Strategy skills to analyze market trends and develop targeted campaigns.</li><li>Candidates should possess Sales and basic Marketing skills to support revenue growth and promote company services.</li><li>Relevant qualifications such as a bachelor’s degree in Marketing, Business, or a related field are beneficial.</li><li>Experience in service-focused industries (e.g., facilities management, hospitality, or contracting) is an advantage.</li><li>Ability to work on-site in Jiddah, manage multiple projects, and use common marketing and office software tools effectively.</li></ul>
<h3>About the Role</h3><p>Premium Food Company is seeking an Influencer Marketing Specialist to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role involves leading end-to-end influencer campaigns across various brands and channels, managing creator and agency relationships, and developing strategic content briefs. The ideal candidate will have 2-5 years of experience in influencer marketing.</p><h3>Role Overview</h3><p>The Influencer Marketing Specialist will be responsible for overseeing all aspects of influencer campaigns, from strategy development to execution and analysis. This includes cultivating an established influencer network, demonstrating strong project management capabilities, and possessing a deep understanding of platforms such as TikTok Creator Marketplace. The role requires translating campaign data into actionable business insights to optimize performance.</p><h3>Key Responsibilities</h3><ul><li>Design, scale, and manage the operational lifecycles of multiple influencer campaigns, ensuring adherence to project timelines, milestones, and asset deliverables.</li><li>Leverage and expand an active network of direct relationships with influencers, creators, and agencies to accelerate sourcing, secure competitive pricing, and drive scale across various brands.</li><li>Develop creative briefs that enable influencers to produce authentic, high-performing content aligned with business objectives.</li><li>Proactively identify emerging virality mechanisms, trending audio formats, consumer behaviors, and algorithmic shifts to adapt UGC strategies and maximize natural brand discovery.</li><li>Develop a clear reporting system to track influencer campaigns and provide actionable recommendations based on performance data.</li></ul><h3>Qualifications and Requirements</h3><ul><li>Bachelor's degree in Business Administration, Marketing, Communications, or a related field.</li><li>Minimum of 2 years of direct experience executing influencer marketing campaigns, preferably within a fast-paced agency or brand environment; experience in F&B is a plus.</li><li>Demonstrated experience in PR and influencer management.</li><li>Active relationships and networks with key influencers, both directly and through agencies and platforms like TikTok Creator Marketplace.</li><li>Strong organizational skills with a proven ability to manage simultaneous workflows.</li><li>Solid analytical foundation with capability in data collection, creating clear reporting dashboards, and extracting business insights.</li><li>Proficiency in MS Office and relevant marketing tools.</li><li>Strong written and verbal communication skills.</li></ul><h3>Work Environment</h3><p>This is a full-time position based in Makkah, serving the Makkah and Jeddah regions. The role operates within a dynamic environment focused on the food industry.</p><h3>Application Process</h3><p>Candidates who meet the above qualifications are encouraged to apply. Salary details will be discussed during the interview process.</p>
<strong>Company Description</strong> ALSHIAKA is a leading Saudi brand specializing in high-quality traditional and contemporary thobes, rooted in Arabic heritage and culture. Originating from Donia Alaswaf in Taif, the company evolved from offering premium men’s fabrics to pioneering ready-made Saudi thobes. ALSHIAKA’s portfolio includes classic thobes that preserve traditional identity, the Re Thobe line for modern, youthful designs, and Zakhrafat for occasion-ready embroidered and culturally inspired styles. The company continues to innovate with its premium ALSHIAKA brand, focusing on superior fabrics, refined details, and precise craftsmanship to serve diverse customer tastes and age groups across Saudi Arabia.<br><strong>Role Description</strong> This is a full-time, on-site AI Engineer role based in Jeddah. The AI Engineer will design, develop, and deploy AI models that support product innovation, operations optimization, and customer experience enhancement, with a focus on pattern recognition and data-driven decision-making. Daily responsibilities include building and training machine learning and neural network models, working with natural language processing (NLP) solutions, integrating AI components into existing software systems, and collaborating with cross-functional teams such as product, IT, and marketing. The role also involves evaluating model performance, refining algorithms, maintaining scalable and secure AI pipelines, documenting technical solutions, and staying current with emerging AI technologies relevant to fashion retail and manufacturing.<br><strong>Qualifications<br></strong> <ul><li>Candidates should possess strong Computer Science fundamentals and hands-on experience in Software Development.</li><li>Candidates should possess skills in Pattern Recognition and Neural Networks for building robust machine learning solutions.</li><li>Candidates should possess experience with Natural Language Processing (NLP) for text analysis, customer interaction, or internal tools.</li><li>Candidates should possess proficiency in programming languages commonly used in AI (such as Python), and familiarity with ML frameworks (such as TensorFlow or PyTorch).</li><li>Relevant qualifications include a bachelor’s or master’s degree in Computer Science, Artificial Intelligence, Data Science, or a related field.</li><li>Additional beneficial skills include experience with data engineering, cloud platforms, version control, and MLOps practices.</li><li>Strong analytical thinking, attention to detail, effective communication, and the ability to collaborate with multidisciplinary teams are essential.</li><li>Experience applying AI in retail, e-commerce, or manufacturing environments, especially in fashion or apparel, is a plus.</li></ul>
<p><strong>أخصائي</strong> <strong>مبيعات</strong> <strong>وتسويق</strong> | Sales & Marketing Specialist</p><p><br></p><p><strong>الخبرة</strong> <strong>المطلوبة</strong>: 1–3 <strong>سنوات</strong> <strong>في</strong> <strong>المبيعات</strong> <strong>والتسويق،</strong> <strong>ويفضل</strong> <strong>في</strong> <strong>قطاع</strong> <strong>الفعاليات</strong> <strong>أو</strong> <strong>المشاريع</strong> <strong>التجارية</strong>.</p><p>Required experience: 1–3 years in Sales and Marketing, preferably within the events or commercial projects industry.</p><p><br></p><p>• <strong>تنفيذ</strong> <strong>خطط</strong> <strong>المبيعات</strong> <strong>والتسويق</strong> <strong>والعمل</strong> <strong>على</strong> <strong>تحقيق</strong> <strong>الأهداف</strong> <strong>المحددة</strong>.</p><p>Execute sales and marketing plans and work toward assigned targets.</p><p><br></p><p>• <strong>البحث</strong> <strong>عن</strong> <strong>العملاء</strong> <strong>والعلامات</strong> <strong>التجارية</strong> <strong>المستهدفة</strong> <strong>والتواصل</strong> <strong>معهم</strong>.</p><p>Identify and approach potential clients and targeted brands.</p><p><br></p><p>• <strong>تسويق</strong> <strong>وبيع</strong> <strong>المساحات</strong> <strong>والفرص</strong> <strong>التجارية</strong> <strong>والخدمات</strong>.</p><p>Promote and sell commercial spaces, opportunities, and services.</p><p><br></p><p>• <strong>التواصل</strong> <strong>مع</strong> <strong>الرعاة</strong> <strong>والشركاء</strong> <strong>المحتملين</strong> <strong>ومتابعة</strong> <strong>الفرص</strong> <strong>التجارية</strong>.</p><p>Approach potential sponsors and partners and follow up on commercial opportunities.</p><p><br></p><p>• <strong>إعداد</strong> <strong>العروض</strong> <strong>التجارية</strong> <strong>ومتابعة</strong> <strong>العملاء</strong> <strong>حتى</strong> <strong>إغلاق</strong> <strong>الصفقات</strong>.</p><p>Prepare commercial proposals and follow up with clients through deal closure.</p><p><br></p><p>• <strong>تنفيذ</strong> <strong>أنشطة</strong> <strong>التسويق</strong> <strong>والمبيعات</strong> <strong>الميدانية</strong> <strong>والزيارات</strong> <strong>والاجتماعات</strong>.</p><p>Conduct field marketing, sales visits, and client meetings.</p><p><br></p><p>• <strong>تحديث</strong> <strong>قاعدة</strong> <strong>بيانات</strong> <strong>العملاء</strong> <strong>ومتابعة</strong> <strong>مراحل</strong> <strong>وفرص</strong> <strong>المبيعات</strong>.</p><p>Maintain client databases and track sales opportunities and progress.</p><p><br></p><p>• <strong>التنسيق</strong> <strong>مع</strong> <strong>فرق</strong> <strong>التسويق</strong> <strong>والتشغيل</strong> <strong>لتنفيذ</strong> <strong>متطلبات</strong> <strong>العملاء</strong>.</p><p>Coordinate with marketing and operations teams to fulfill client requirements.</p><p><br></p><p>• <strong>إعداد</strong> <strong>تقارير</strong> <strong>دورية</strong> <strong>عن</strong> <strong>المبيعات</strong> <strong>والتسويق</strong> <strong>ونتائج</strong> <strong>الاستهداف</strong></p>
Responsible for managing and growing relationships with key fulfillment customers, ensuring operational excellence, driving customer satisfaction, and acting as the primary point of contact<br><br>between customers and internal operations teams.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Manage a portfolio of e-commerce fulfillment customers.</li><li> Build strong customer relationships and understand business requirements.</li><li> Monitor KPIs and SLAs and ensure service levels are achieved.</li><li> Lead WBRs, MBRs and QBRs.</li><li> Coordinate with Operations, Transportation, Inventory, IT and Customer Service teams.</li><li> Analyze operational data and provide recommendations.</li><li> Support onboarding and implementation of new customers.</li><li> Drive continuous improvement initiatives.</li><li> Support account growth opportunities.<br><br></li></ul><strong>Qualifications & Experience Bachelor's<br><br></strong><ul><li>Degree in Supply Chain, Logistics, Business Administration or related field.</li><li>Minimum 3 years of experience in Fulfillment, Warehousing, Logistics or Account Management.</li><li>Technical Knowledge Order Fulfillment, Inventory Management, WMS, Last Mile Operations, E-commerce Platforms.</li><li>KPIs Customer Satisfaction, SLA Achievement, Customer Retention, Account Growth, Order Fulfillment Performance and Inventory Accuracy<br><br></li></ul>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.<br><br>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
<h3 >About Basamh Group and the Role</h3>
<p >Basamh Group, with over 75 years of experience, is a leading brand builder and distributor headquartered in Jeddah, Saudi Arabia, with operations extending to Makkah. The group is dedicated to fostering growth for individuals and companies, driven by values of true ownership, passion to grow, transparency, and family spirit. We are seeking a <strong >Senior Manager Business Intelligence</strong> to join our team in a full-time capacity, requiring 2-5 years of relevant experience.</p> <h3 >Role Overview</h3>
<p >The Senior Manager Business Intelligence will lead strategic market research and intelligence efforts. This role is critical for informing business-critical decisions and fueling innovation within the fast-moving consumer goods (FMCG) environment of a trusted and established food brand in Saudi Arabia.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead cross-functional research initiatives to uncover unmet consumer needs, category white spaces, and innovation opportunities.</li>
<li >Design and oversee concept testing, product testing, and volumetric forecasting for new product development (NPD).</li>
<li >Drive end-to-end packaging research, from design assessment to shelf performance analysis.</li>
<li >Utilize qualitative and quantitative research methods, ensuring outputs directly inform pipeline decisions.</li>
<li >Spearhead digital trend scouting to monitor emerging ingredients, product formats, and culinary movements relevant to the GCC market.</li>
<li >Facilitate co-creation workshops and design sprints with consumers, chefs, or trade partners.</li>
<li >Serve as the senior liaison for Goody Culinary Solutions (GCS), embedding actionable insights into foodservice innovation strategies.</li>
<li >Develop a future-focused insight framework that integrates data from multiple sources (*, GlobalData, Kantar, Nielsen, Euromonitor).</li>
<li >Synthesize market, category, and macroeconomic trends into strategic insights that guide the brand’s portfolio and marketing strategies.</li>
<li >Evaluate the impact of local and global socio-cultural trends on consumer behavior and preferences in Saudi Arabia and the GCC.</li>
<li >Partner with brand, marketing, R&D, and commercial teams to ensure insights shape strategic planning and resource allocation.</li>
<li >Challenge business assumptions and drive strategic conversations by presenting data-backed viewpoints.</li>
<li >Build compelling narratives that connect insights to business implications and innovation roadmaps.</li>
<li >Lead end-to-end research project execution—from scope definition and agency selection to insight activation.</li>
<li >Vet and manage third-party research vendors to ensure quality, timeliness, and cost-effectiveness.</li>
<li >Continuously evaluate and refine research methodologies, ensuring relevance and business impact.</li>
<li >Ensure insights function adheres to ethical research practices and aligns with internal compliance protocols.</li>
<li >Mentor junior team members and elevate internal research capabilities through coaching and knowledge sharing.</li>
<li >Champion a consumer-centric mindset across the organization by embedding insight-led decision making in key processes.</li>
<li >Organize insight-sharing forums and cross-functional learning sessions to drive organizational curiosity.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >A proven track record of delivering actionable insights and influencing senior stakeholders.</li>
<li >Strong experience working with both traditional and digital research methodologies.</li>
<li >Advanced degrees such as an MBA, Master’s in Consumer Behavior, or Market Research are considered a plus.</li>
</ul> <h3 >Working Environment at Basamh Group</h3>
<p >Basamh Group is committed to fostering a culture of continuous growth and development. We support our employees through hands-on learning, comprehensive online resources, interactive training, and personalized coaching. Guided by our core value of family spirit, we cultivate an environment where every individual feels valued, supported, and empowered to thrive.</p> <h3 >Location and Work Type</h3>
<p >This full-time position is based in Jeddah, with responsibilities extending to Makkah, Saudi Arabia.</p>
<p><strong>JOB PURPOSE</strong></p><p>The Assistant Officer Events is responsible for supporting the execution of sponsorship initiatives, events, and production activities by working closely with internal teams, external partners, and stakeholders. The role focuses on delivering impactful experiences that support the company’s objectives and brand presence.</p><p><br></p><p><strong>KEY ACCOUNTABILITIES</strong></p><ul><li>Support the coordination and on-ground execution of events, exhibitions, and special projects, ensuring smooth operations and adherence to timelines.</li><li>Assist in implementing pre- and post-event activities, including material organization, inventory tracking, storage, and preparation of event kits.</li><li>Support monitoring event-related costs and ensure alignment with approved budgets.</li><li>Coordinate logistical requirements with vendors, venues, and internal teams to ensure readiness and quality delivery.</li><li>Assist in developing event-related content for social media in collaboration with the Communications team.</li><li>Support sponsor coordination, ensuring deliverables and event integration align with brand and partner objectives.</li><li>Contribute to the creation of sponsorship decks and value-driven proposals.</li><li>Maintain ongoing sponsor engagement through updates, feedback coordination, and event-day support.</li><li>Ensure brand guidelines are applied consistently across all event assets and touchpoints.</li><li>Prepare required statements and reports timely and accurately to meet company’s and function requirements, policies, and quality standards.</li></ul><p><br></p><p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><p>Bachelor's degree in Marketing or Public Relations</p><p>Fresh graduate – 2 years of experience</p><p><br></p>
<h3 >About Chalhoub Group</h3>
<p >Chalhoub Group has operated for over seven decades as a partner and creator of luxury experiences across the Middle East. The Group manages a portfolio of over 10 owned brands and provides distribution and marketing expertise for more than 400 international names within luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <h3 >The Role: Fashion Consultant Jacquemus</h3>
<p >Chalhoub Group is seeking a <strong >Fashion Consultant Jacquemus</strong> to join the team at Jawharat Mall in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on achieving individual and collective sales targets while ensuring an exceptional guest experience. The role also involves supporting the implementation of CRM, CX, and other key customer and people initiatives within the store environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Collect data on customer behaviour, top sellers, and slow-moving items to inform business reviews.</li>
<li >Cultivate client relationships through an omni-channel approach.</li>
<li >Provide feedback on products prior to buying decisions.</li>
<li >Contribute to eNPS through people experience initiatives and culture.</li>
<li >Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).</li>
<li >Oversee click and collect operations to ensure compliance with Service-Level Agreements (SLAs).</li>
<li >Ensure accurate capture of customer data in line with marketing team requirements.</li>
<li >Promote the MUSE loyalty program and stay informed about its app offerings.</li>
<li >Support in-store marketing events and activations.</li>
<li >Stay updated on all brand social media activities and campaigns.</li>
<li >Drive sell-through performance within the store.</li>
<li >Support in-store Customer Experience (CX) initiatives.</li>
<li >Provide input regarding effective and less effective practices within the store.</li>
</ul> <h3 >Experience Requirements</h3>
<p >Candidates for this position should possess 0-1 years of relevant experience.</p> <h3 >Company Values and Environment</h3>
<p >Chalhoub Group maintains a people-at-heart culture, grounded in diversity, equity, and inclusion. The workplace is characterised by forward thinking and a focus on future-proofing. The Group is committed to inclusion and diversity, welcoming all applicants without regard to gender, age, race, religion, national origin, or disability status.</p> <h3 >Application Information</h3>
<p >Interested candidates are encouraged to apply for this full-time opportunity.</p>
<p>The <strong>Business Development Manager – Gift Cards</strong> will support the growth of the Shukran Gift Cards business across physical, digital, and partner channels, with a particular focus on expanding B2B sales. This role involves sales support, partnership coordination, and program execution to drive revenues, improve customer engagement, and ensure seamless day-to-day operations.</p><p><br></p><p><strong>Key responsibilities include:</strong></p><p><br></p><p><strong>Sales & Growth</strong></p><ul><li>Support the delivery of sales and revenue targets across all channels (consumer, B2B, digital, partner)</li><li>Take a proactive role in driving B2B growth by identifying and approaching corporate clients, aggregators, and distributors</li><li>Prepare and coordinate proposals, offers, and presentations for corporate and partner clients.</li><li>Track and maintain the sales pipeline, account activity, and performance dashboards</li></ul><p><br></p><p><strong>Partnership Coordination</strong></p><ul><li>Manage day-to-day relationships with partners across all channels, with closer management of B2B and corporate clients</li><li>Support onboarding and integration of new partners, ensuring timely completion of documentation and system setup</li><li>Coordinate with Finance and Legal on contracts, invoicing, and compliance requirements</li><li>Monitor partner sales performance and provide regular feedback and improvement suggestions</li></ul><p><br></p><p><strong>Marketing & Promotions</strong></p><ul><li>Work with the Marketing team to implement campaigns and initiatives that boost gift card awareness and sales across consumer and B2B channels</li><li>Support the execution of seasonal, tactical, and partner-specific promotions both online and in-store</li><li>Track campaign effectiveness and share learnings to enhance future performance</li></ul><p><br></p><p><strong>Program Operations</strong></p><ul><li>Support the daily operations of the gift card program, including issuance, redemption, reporting, and reconciliations.</li><li>Assist with product enhancements, launches, and integration with loyalty and payment systems.</li><li>Work with internal teams (Finance, IT, Customer Care, Marketing) to resolve operational issues and deliver seamless execution</li></ul><p><br></p><p><strong>Analytics & Reporting</strong></p><ul><li>Monitor and report on key metrics such as sales, redemptions, breakage, and channel performance</li><li>Provide insights and recommendations with a focus on optimizing B2B sales and overall growth</li><li>Maintain and update dashboards, trackers, and market/competitor insights</li></ul><p><br></p><p><strong>PROFILE FOR EFFECTIVENESS:</strong></p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in business, Marketing, or related field</li><li>3–5 years’ experience in sales, partnerships, or account management, ideally in retail, loyalty, or payments</li><li>Strong interest in sales and business development, particularly in the B2B space</li><li>Good communication and presentation skills with ability to engage external clients</li><li>Data-driven mindset with strong Excel/PowerPoint skills; CRM experience is a plus</li></ul><p><br></p><p><strong>Key Competencies</strong></p><ul><li>Commercially driven and target-oriented</li><li>Strong relationship-building and client engagement skills</li><li>Analytical and detail-oriented, with good problem-solving ability</li><li>Proactive, adaptable, and eager to learn</li><li>Strong team player with cross-functional collaboration skills</li><li>Excellent verbal and written communication in English (Arabic is a plus)</li></ul>
Salesforce Functional Lead<br><br>Location: Riyadh or Jeddah, Kingdom of Saudi Arabia<br><br>At Horizontal Digital, we hold ourselves to one key belief: you're only as good as your worst customer experience. This mantra drives our digital consultancy to think beyond the easy answers and create websites, apps, portals and other experiences that solve customer needs for ambitious companies in intuitive and empathetic ways. We make this standard a reality by fusing strategy, data, design and technology to arrive at solutions that set the bar higher for everyone.<br><br><strong>We use these values to fuel superior results: <br><br></strong><strong>Lock Arms<br><br></strong>We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.<br><br><strong>Show Hustle<br><br></strong>We're not ones to sit on our hands and wait. We anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.<br><br><strong>Embrace Change<br><br></strong>From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what's next.<br><br><strong>Elevate Empathy<br><br></strong>We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.<br><br><strong>Never Settle<br><br></strong>We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.<br><br><strong>About The Role<br><br></strong>We're looking for a Salesforce Functional Lead based in Saudi Arabia to shape and lead the functional design of a large-scale Salesforce programme for a major enterprise client in the Kingdom.<br><br>You'll need the confidence to lead cross-functional teams, the ability to partner with other project leads, and the client advocacy skills to manage stakeholders at every level of an organisation. You'll bring a strong passion for experience strategy, experience design and digital platform development, and a track record of running substantial client projects and driving success at account level.<br><br>You'll be at your best building today's agreed solution while also making the case for tomorrow's next step. You enjoy working through the complexity that large digital programmes bring, and you inspire and motivate your team every day to do compelling, commercially successful work.<br><br><strong>What You'll Do<br><br></strong>Client leadership<br><br><ul><li>Act as Functional Lead on the engagement, making sure delivery succeeds on scope, deliverables, budget, client satisfaction, business outcomes and team engagement </li><li>Become a trusted advisor to the client, keeping communication open and guiding efforts to manage and exceed expectations </li><li>Build and sustain strategic client relationships, and run programmes that draw out and answer the client's needs </li><li>Anticipate the client's needs, concerns and input, and argue for high-ROI solutions, even where they challenge current thinking on process, systems and customers </li><li>Understand the client's business, internal dynamics, industry and competition, so you can bring the right solutions at the right time </li><li>Run the account proactively: spot opportunities, foresee risks and stay ahead of them while actively contributing account growth <br><br></li></ul>Functional delivery<br><br><ul><li>Align platform capabilities with business goals and strategy </li><li>Translate business requirements into functional requirements, and guide their implementation in line with business goals </li><li>Work with a multi-disciplinary team of project managers, designers, developers, architects and business experts to produce bold ideas and deliver efficiently </li><li>Contribute to deliverables such as digital roadmaps, MVP definition, feature prioritisation, requirements documentation, UX recommendations and agile delivery reviews </li><li>Train the client's team so they adopt the new system <br><br></li></ul>Practice and growth<br><br><ul><li>Mentor associate delivery team members </li><li>Explain Horizontal Digital's Salesforce practice capabilities, offerings and value </li><li>Contribute to practice thought leadership, offerings and innovative approaches to client solutions </li><li>Take part in practice events and training, keep your certifications current, and stay up to date with the Salesforce ecosystem and wider technology trends <br><br></li></ul>Activities and deliverables<br><br><ul><li>Plan and run discovery workshops covering customer journeys and business processes </li><li>Carry out current-state analysis (existing business processes, personas, journeys and channels) </li><li>Define and document the to-be state (business processes, journeys and channels), e.g. sales and service processes </li><li>Translate high-level customer journeys and business processes into Salesforce functionality </li><li>Elicit, analyse and prioritise requirements </li><li>Write and refine user stories and epics in Jira, following good Jira practice </li><li>Run working sessions, stand-ups and product/functionality demos </li><li>Plan and run UAT, including the UAT plan and documentation </li><li>Plan and deliver user training </li><li>Produce journey, flow and process diagrams, including L2 and L3 business process diagrams that add functional and implementation detail to L1 (Lucid/Docs) <br><br></li></ul><strong>Who You Are<br><br></strong><ul><li>You're a CRM and digital experience enthusiast who can support a programme with complex business, UX and technical challenges, with a record of helping client and internal teams deliver digital solutions </li><li>You're flexible and handle multiple demands, shifting priorities and rapid change with confidence, persistence and calm </li><li>You see ambiguity as an opportunity, not a worry </li><li>Clients, colleagues and partners see you as trusted, empathetic and accountable </li><li>You're optimistic, positive and keen to learn, grow and develop, personally and professionally </li><li>You communicate very well in writing and in person, and can lead strategic meetings and presentations, both face to face and online </li><li>You have an entrepreneurial mindset and want to help shape Horizontal Digital's growth in the region <br><br></li></ul><strong>Essential<br><br></strong><strong>What you bring <br><br></strong><ul><li>8+ years of client-facing consulting or professional services experience </li><li>6+ years designing and implementing Salesforce solutions </li><li>In-depth knowledge of the key capabilities of Salesforce Sales, Service, Experience, Data and Marketing Cloud </li><li>Strong stakeholder management and communication skills, and the ability to explain scope, milestones, risk mitigation and end-state outcomes to executives and day-to-day contacts alike </li><li>In-depth experience of end-to-end digital experience design and development </li><li>Proven success designing scalable solutions with collaborative teams, and hands-on involvement in system configuration </li><li>Salesforce certification(s), with a good understanding of the product set, especially Marketing Cloud and/or Account Engagement (Pardot) </li><li>Based in, or willing to relocate to, Riyadh or Jeddah <br><br></li></ul><strong>Nice to have <br><br></strong><ul><li>Arabic language skills </li><li>Background in travel, aviation or hospitality programmes </li><li>Previous delivery experience in Saudi Arabia or the wider GCC </li><li>Bachelor's degree <br><br></li></ul><strong>Our KSA benefits include: <br><br></strong><ul><li>22 days holiday </li><li>Comprehensive medical insurance plan for employee and spouse and children </li><li>Visa for employee and spouse and children </li><li>Flexible office times and working from home twice per week </li><li>Remote working from a place of your choice for 2 weeks a year <br><br></li></ul><strong>Application Tips <br><br></strong>To help us review your application as smoothly as possible, we recommend submitting a clear, ATS-friendly CV using a simple format and standard headings such as Experience, Skills, and Education. Avoid complex layouts or graphics so your experience is captured accurately.<br><br>If you're unsure how to make your CV ATS-friendly, this guide provides helpful practical tips:<br><br>https://www.myperfectresume.com/career-center/resumes/how-to/ats-friendly<br><br>This description does not list every activity, duty or responsibility required of the employee in this role. Duties, responsibilities and activities may change at any time, with or without notice.
<h3>About the Role</h3><p>Marriott International is seeking a Marketing Coordinator to join their team in Makkah, Saudi Arabia. This full-time position is open to Saudi nationals only and focuses on promoting brand awareness and maximizing revenue while maintaining guest loyalty. The role involves direct interaction with guests and potential owners to facilitate sales and ensure a positive Marriott experience.</p><h3>Key Responsibilities</h3><ul><li>Promote brand image internally and externally to enhance awareness.</li><li>Utilize sales techniques to maximize revenue while preserving existing guest loyalty.</li><li>Identify opportunities to upsell customers and offer enhancements for a better Marriott experience or event.</li><li>Encourage guests or callers to purchase or schedule preview package sales/tours.</li><li>Explain details and requirements for attending sales presentations to potential owners.</li><li>Verify eligibility requirements for preview package sales/tours before scheduling tours for Marriott vacation club properties.</li><li>Determine and provide complimentary gifts to guests as a token of appreciation for their patronage (*, rewards points, show tickets).</li><li>Answer guest questions regarding property facilities and services.</li><li>Receive, record, and accurately relay messages.</li></ul><h3>Operational Standards and Professional Conduct</h3><ul><li>Adhere to all company policies and procedures.</li><li>Ensure uniform and personal appearance meet professional standards.</li><li>Maintain confidentiality of proprietary information and protect company assets.</li><li>Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs, and expressing genuine appreciation.</li><li>Communicate professionally and clearly, preparing accurate written documents and answering telephones appropriately.</li><li>Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.</li><li>Comply with quality assurance expectations and standards.</li></ul><h3>Qualifications and Requirements</h3><ul><li>Experience required: 0-1 years.</li><li>Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.</li><li>Capability to stand, sit, or walk for extended periods of time.</li><li>Must be a Saudi national.</li></ul><h3>Work Environment</h3><p>This is a full-time position based in Makkah, Saudi Arabia, with potential work in Jeddah. The role requires adherence to company policies and procedures, maintaining a professional appearance, and actively contributing to a positive team environment.</p><h3>Application Process</h3><p>Candidates who meet the qualifications are encouraged to apply. Further details regarding the application process will be provided upon interest.</p>
<p>Requirements Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills & Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills & Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p>
<p>Lead the planning and execution of store branding, digital, and design innovation projects across new openings, expansions, renovations, and Nahdi Care Clinics. Ensure projects are delivered on time, within budget, and in line with approved quality and brand standards. Support commercial initiatives by developing new fixtures, managing vendor execution, and overseeing projects from concept through successful store or clinic opening.</p><p>Accountabilities Pharmacy / Clinic Branding Project Planning and Initiation:</p><ul><li>Develop project plans, including scope, timelines, budgets, and resource requirements.</li><li>Define project objectives, deliverables, and milestones with key stakeholders.</li><li>Align store branding with commercial and space planning strategies.</li><li>Develop visual branding plans in line with Nahdi brand guidelines to enhance the guest experience.</li><li>Ensure proper implementation of store layouts, signage, navigation, and communication materials across new, remodeled, and concept stores, as well as clinics.</li><li>Manage the installation of digital solutions and design innovations, ensuring compliance with approved specifications.</li><li>Oversee the delivery and installation of non-medical furniture for Nahdi Care Clinics, ensuring quality and completion.</li></ul><p>Stakeholder Coordination:</p><ul><li>Coordinate cross-functional teams, including design, engineering, procurement, marketing, operations, and external vendors.</li><li>Facilitate communication to ensure alignment on project objectives and timelines.</li><li>Monitor vendor performance and ensure timely completion of assigned activities.</li></ul><p>Budget and Resource Management:</p><ul><li>Manage project budgets and monitor costs to achieve financial targets.</li><li>Coordinate with vendors and suppliers to secure required resources and services.</li><li>Optimize resource utilization to maintain project schedules.</li></ul><p>Timeline and Schedule Management:</p><ul><li>Develop and maintain project schedules and key milestones.</li><li>Identify and resolve project delays or scheduling conflicts.</li><li>Ensure timely delivery from design through store or clinic opening.</li></ul><p>Quality Control and Compliance for Pharmacy / Clinic Branding Projects:</p><ul><li>Ensure branding and installation activities comply with approved design and quality standards.</li><li>Conduct site inspections to verify workmanship and project compliance.</li><li>Monitor supplier production to ensure quality and safety requirements are met.</li><li>Confirm store and clinic readiness prior to opening.</li></ul><p>Stakeholder Communication and Reporting:</p><ul><li>Act as the primary contact for project stakeholders.</li><li>Provide regular progress updates and project status reports.</li><li>Coordinate project meetings and resolve issues to minimize project risks.</li><li>Implement contingency plans to address project challenges when required.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Pharmacy, Marketing, Interior Design, Visual Merchandising, or a related field.</p><p>Experience 2 5 years of experience in store signage and communication implementation, preferably within the pharmaceutical or retail industry.</p><p>2 3 years of experience in store branding, visual merchandising, or retail visual implementation.</p><p>Computer Skills Proficiency in Microsoft Office applications.</p><p>Basic knowledge of AutoCAD (viewer level preferred).</p><p>PMP (Project Management Professional) certification or equivalent is preferred.</p><p>Languages English - Arabic</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Zad Holding and Al Mataem International</h3>
<p style="margin:0 0 12px; ************;">Zad Holding is seeking a <strong style="font-weight:700;">Guest Experience Specialist</strong> to join Al Mataem International, a growing multi-brand restaurant group expanding across Saudi Arabia. This full-time position is based in Makkah, with operations spanning Jeddah, Makkah, and Riyadh.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Guest Experience Specialist is responsible for managing and enhancing the guest journey across all restaurant brands. This role focuses on maintaining high service standards, addressing guest feedback effectively, and translating insights into operational improvements to protect brand ratings and ensure guest satisfaction.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Own the end-to-end guest journey and service standards across all branches.</li>
<li style="margin:0 0 6px;">Manage guest reviews and complaints across platforms such as Google, delivery applications, and social media, ensuring timely resolution.</li>
<li style="margin:0 0 6px;">Implement and oversee the mystery shopper and experience audit programs, driving necessary improvements based on findings.</li>
<li style="margin:0 0 6px;">Convert guest feedback into actionable insights for the Operations, Brand, and Training departments.</li>
<li style="margin:0 0 6px;">Develop and maintain the guest Customer Relationship Management (CRM) system, capturing preferences, special occasions, and visit history.</li>
<li style="margin:0 0 6px;">Collaborate with the Marketing team to run loyalty programs and targeted campaigns aimed at increasing guest retention and repeat visits.</li>
<li style="margin:0 0 6px;">Report on rating trends, resolution rates, and audit scores to the Head of Restaurants.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">0-1 years of experience in a relevant field.</li>
<li style="margin:0 0 6px;">Demonstrated ability to improve review ratings and resolve guest complaints effectively.</li>
<li style="margin:0 0 6px;">Familiarity with review platforms, delivery applications, and CRM tools.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desired Skills and Attributes</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A natural instinct for hospitality and guest service.</li>
<li style="margin:0 0 6px;">Ability to remain calm and effective under pressure.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Saudization</h3>
<p style="margin:0 0 12px; ************;">This role is part of our commitment to Saudization. We encourage Saudi national talent to apply, offering an opportunity to contribute to shaping the guest experience within a growing restaurant group, with significant ownership and potential for career development.</p>