Doorman Jobs - Riyadh Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">Responsibilities</span></p><ul><li>Lead operational planning throughout the hotel design lifecycle.</li><li>Develop operational concepts and planning criteria for Rooms Division functions, including Front Office, Concierge, Housekeeping, Laundry, Guest Relations, and back-of-house areas.</li><li>Review design proposals to optimize operational efficiency, guest experience, and asset performance.</li><li>Define operational workflows, space planning, and functional relationships.</li><li>Collaborate with internal teams, hotel operators, architects, and consultants to ensure integrated operational planning.</li><li>Participate in design reviews, identify operational risks, and recommend improvements.</li><li>Develop operational planning standards and benchmark projects against industry best practices.</li><li>Partner with hotel operators to interpret brand standards and operational requirements while ensuring alignment with Qiddiya's vision and asset strategy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Hospitality Management or a related field.</li><li>10+ years of experience in luxury hotel operations, operational planning, design development, technical services, or hotel pre-opening projects.</li><li>Strong leadership experience within Rooms Division or related hotel operations.</li><li>Experience working with hotel operators, architects, designers, and multidisciplinary teams.</li><li>Strong knowledge of hotel operations, guest journey planning, and operational design.</li><li>Excellent stakeholder management, communication, and problem-solving skills.</li><li>Experience in Saudi Arabia or the GCC is preferred.</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Qiddiya Investment Company</h3> <p style="margin:0 0 12px; ************;">Qiddiya Investment Company is developing a landmark destination in Riyadh, Saudi Arabia, focused on entertainment, culture, and hospitality. The Hospitality Business Unit is responsible for a portfolio of hotel assets central to this vision. The company is seeking experienced professionals to ensure operational excellence is integrated into the planning and design processes for these assets.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of Director Operational Advisory Hospitality</h3> <p style="margin:0 0 12px; ************;">The Director Operational Advisory Hospitality will provide strategic leadership for the operational planning and design development of all hotel operating areas related to the guest accommodation experience. This full-time role, based in Riyadh, Riyadh, Saudi Arabia, involves working from the earliest project stages to establish the operational vision, governance, and decision-making framework. The objective is to translate operational requirements into efficient, guest-centric design solutions that optimize both the guest journey and hotel operations. The role requires over 10 years of experience in a relevant field.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide strategic leadership for the operational planning and design development of hotel operating areas related to guest accommodation, from strategy brief through design development.</li> <li style="margin:0 0 6px;">Establish and approve operational concepts, planning principles, and design criteria for all Rooms Division functions, including arrival experience, driveway, porte cochère, parking, lobby planning, Front Office, Concierge, Bell Services, Guest Relations, Club Lounge, Housekeeping, Laundry, and associated BOH support areas.</li> <li style="margin:0 0 6px;">Provide executive-level review and challenge of design proposals to ensure support for operational efficiency, service delivery, guest experience, and long-term asset performance.</li> <li style="margin:0 0 6px;">Direct and approve operational workflows, adjacencies, and functional relationships between guest-facing and back-of-house areas.</li> <li style="margin:0 0 6px;">Oversee and approve Facility Schedules and space allocations to ensure operational functionality and efficient utilization of space.</li> <li style="margin:0 0 6px;">Build senior-level alignment across Design Management, Design Excellence, F&amp;B, Wellness, MEP, and Development teams to ensure integrated operational planning across all hospitality assets.</li> <li style="margin:0 0 6px;">Lead strategic engagement with hotel Operators to interpret and challenge brand standards and operational requirements, ensuring appropriate reflection in design while supporting Qiddiya's asset vision.</li> <li style="margin:0 0 6px;">Chair or lead operational design reviews throughout all project stages, resolving key operational risks, advancing opportunities, and ensuring improvements are incorporated before design decisions are finalized.</li> <li style="margin:0 0 6px;">Provide final operational endorsement of mock-up rooms, operational layouts, and back-of-house planning to validate functionality and guest experience.</li> <li style="margin:0 0 6px;">Own and govern the development of operational planning standards, design guidelines, and best practices across the Hospitality BU.</li> <li style="margin:0 0 6px;">Set portfolio-wide benchmarks against international hospitality best practices and emerging operational trends.</li> <li style="margin:0 0 6px;">Drive continuous improvement of Hospitality BU operational planning processes, standards, and governance.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Collaboration and Innovation</h3> <p style="margin:0 0 12px; ************;">This role involves partnering with senior stakeholders across Development, Design, Operators, and consultants to direct the planning of guest-facing and back-of-house operational areas. The Director will ensure alignment with asset strategy, operator requirements, operational best practices, and Hospitality BU standards. A key aspect is balancing Qiddiya's design vision with hotel requirements, challenging traditional brand approaches, and championing innovative, forward-looking solutions across the portfolio.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Required</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of 10 years of relevant professional experience is required for this position.</li> </ul>

<p>To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures. To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly. To use the proper telephone etiquette as per Sofitel standards. To remain in close contact with guests by interacting with them whenever possible. To be friendly, attentive and stay professional at all times. To respect the privacy of the guests and the confidentiality of the information To assist and to coordinate the daily activity with the team &amp; Butler Supervisor and to replace him/her whenever needed. To personally greet and escort the guests rather than pointing out directions. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the Butler Supervisor, Assistant Manager, DOR or the RM for advice in serious cases or if an approval is required. To report all guest comments or complaints. To be fully aware of VIPs in house, to recognize them and keep a good trace of them. To check details of reservations 24 hours prior to arrival and to follow every content, as per assigned section. To prepare the pre-assigned room as per guest preferences, Your butler is waiting for you form details and operational standards. To assist the GSO at the in-room check-in of the guest by handling passport, credit card or other documents. To meet the guest s needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoeshine service, or preparing a bath upon request. To present the guest the amenities and facilities in the room (rooming). To take a genuine care of all guests throughout their stay, in particular of those staying in the assigned section. To ensure a perfect and personalized upkeep of the room. To perform concierge tasks, such as restaurant bookings; to take orders for meals served in the privacy of the room. To recognize the guests and to anticipate their needs whenever possible. To follow up any guest requests, coordinating with the lounge, internal call center and other departments, until satisfaction. To prepare the guest s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled. To check the room after the guest s departure and to follow the Lost &amp; Found procedure. To review on daily basis the butlers logbook and keep it updated. To daily update the guest profiles with likes and dislikes . To attend a daily line up briefing conducted by the Butler Supervisor. To provide a proper handover between the shifts. To share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities. To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in English (verbal &amp; written) required</li><li>Experience with Hotel Property Management System an asset</li><li>Strong organizational, supervisory and communication skills</li><li>Ability to evaluate and select among alternative courses of action quickly and accurately</li><li>Ability to work successfully in high stress and fast paced situations</li><li>Effective problem solving abilities</li><li>Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision</li></ul>

<p><br></p><p>About the job</p><p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Concierge Agent is responsible for, responsible for providing personalized, proactive, and professional service to guests by handling requests, arranging transportation and reservations, and offering expert local recommendations. The role serves as a key ambassador of the hotel, ensuring memorable guest experiences, maintaining operational records, and coordinating with internal departments to deliver exceptional service in line with Mandarin Oriental standards.</p><p>As Concierge Agent, you will be responsible for the following duties:</p><ul><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.</li></ul><p>As Concierge Agent, we expect from you:</p><ul><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Create focused conversations with guests which identify their personal preferences.</li><li>Be proactive and anticipate the complete requirements of each guest in order to make their unique experience memorable.</li><li>Act as a hotel ambassador at all times.</li><li>fully aware of fire and evacuation procedures related to the Concierge Desk.</li><li>Maintains the logbook at the Concierge Desk for handover between shifts.</li><li>Maintains the record for all guest transportation bookings and shares with the butler.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To carry out any additional duties requested by management, related to hotel operational activities.</p><p>Create focused conversations with guests which identify their personal preferences.</p><p>Be proactive and anticipate the complete requirements of each guest in order to make their unique experience memorable.</p><p>Act as a hotel ambassador at all times.</p><p>fully aware of fire and evacuation procedures related to the Concierge Desk.</p><p>Maintains the logbook at the Concierge Desk for handover between shifts.</p><p>Maintains the record for all guest transportation bookings and shares with the butler.</p>

<p><br></p><p>About the job</p><p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department in Riyadh, the Assistant Health Club Manager is responsible for, but not limited to, overseeing the spa &amp; wellness operations. to maintain a high level of service and oversee all operating aspects of the Spa and Wellness facility.</p><p>As Assistant Health Club Manager, you will be responsible for the following duties:</p><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues interactions.</li><li>Plan the rosters of Spa Concierge and attendants strategically based on operation needs.</li><li>Daily briefings with concierge and attendant team.</li><li>Weekly meetings with the Spa Operations Manager.</li><li>Organize Spa Concierge and Spa Attendant training.</li><li>Assist Concierge &amp; therapists with Spa Soft questions and obstacles.</li><li>Ensuring that all spa charging procedures are followed.</li><li>Initiating accounting procedures.</li><li>Monitor guest charges and reconciliation</li><li>Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently.</li></ul><p>As Assistant Health Club Manager, we expect from you:</p><p>This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.</p><ul><li>Knowledge of waste sorting and recycling procedures.</li><li>Energy Conservation: Water Conservation.</li><li>Supporting sustainability initiative.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>As Assistant Health Club Manager, we expect from you:</h2><p>This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.</p><ul><li>Knowledge of waste sorting and recycling procedures.</li><li>Energy Conservation: Water Conservation.</li><li>Supporting sustainability initiative.</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Mandarin Oriental</h3> <p style="margin:0 0 12px; ************;">Mandarin Oriental is an award-winning owner and operator of luxury hotels, resorts, and residences globally. The group is recognized for its sought-after properties and provides service inspired by Asian heritage, representing cutting-edge luxury experiences. Mandarin Oriental Al Faisaliah Riyadh, located in the heart of Riyadh, sets new standards for luxury and is one of Saudi Arabia's most sought-after addresses.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Concierge Agent Role</h3> <p style="margin:0 0 12px; ************;">The Concierge Agent, based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department, is responsible for delivering personalized, proactive, and professional service to guests. This full-time role involves handling requests, arranging transportation and reservations, and providing expert local recommendations. The Concierge Agent acts as a key ambassador for the hotel, ensuring memorable guest experiences and maintaining operational records in line with Mandarin Oriental standards. The position requires 0-1 years of experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Support and adhere to all policies and procedures related to Safe, Sound, and Sustainable practices at Mandarin Oriental.</li> <li style="margin:0 0 6px;">Ensure compliance with the MOHG Social Media Policy regarding content published on any social media platform.</li> <li style="margin:0 0 6px;">Maintain a zero-tolerance stance on all forms of harassment or discrimination, including those based on gender, disability, race, religion, national origin, age, sexual orientation, or marital status.</li> <li style="margin:0 0 6px;">Carry out additional duties as requested by management, related to hotel operational activities.</li> <li style="margin:0 0 6px;">Engage in focused conversations with guests to identify their personal preferences.</li> <li style="margin:0 0 6px;">Proactively anticipate and fulfill the complete requirements of each guest to ensure a unique and memorable experience.</li> <li style="margin:0 0 6px;">Act as a hotel ambassador at all times.</li> <li style="margin:0 0 6px;">Maintain awareness of fire and evacuation procedures related to the Concierge Desk.</li> <li style="margin:0 0 6px;">Maintain the logbook at the Concierge Desk for handover between shifts.</li> <li style="margin:0 0 6px;">Maintain records for all guest transportation bookings and share information with the butler.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Colleagues</h3> <p style="margin:0 0 12px; ************;">Mandarin Oriental is committed to the growth and well-being of its colleagues. This includes unique learning and development programs designed for various career stages. The <strong style="font-weight:700;">MOstay</strong> program offers complimentary nights and attractive rates for colleagues and their loved ones at Mandarin Oriental properties worldwide. Additionally, a variety of health benefits and wellness programs are provided globally to support work-life balance. Retirement plans are also offered, depending on length of service and role.</p>

<p>The Role of the Concierge Supervisor As a concierge supervisor, you play a pivotal role in ensuring the smooth and efficient operations of a concierge desk in a hotel. Your responsibilities go beyond simply managing a team you are also the main point of contact for guests, providing them with valuable information and exceptional service. Oversee the concierge team, ensuring that they are well-trained, knowledgeable, and capable of delivering exceptional customer service. You provide guidance and support to your team members to ensure that they have the necessary tools to assist guests effectively. In addition to managing your team, you also directly interact with customers on a daily basis. Guests rely on you for answers to their queries, whether it be about local attractions, events or providing recommendations for dining or entertainment options. Your role as a concierge supervisor requires you to possess extensive knowledge about the surrounding area and be up-to-date with current trends and attractions. Reservation services are another crucial aspect of your job. Guests often turn to you for assistance in making reservations at restaurants, booking transportation or securing tickets for various activities. Your ability to efficiently make these arrangements comes from your expertise in understanding guest preferences and needs. As a concierge supervisor, you oversee guest luggage handling services. This includes ensuring proper storage and delivery while maintaining utmost security and professionalism.</p><p>Four Seasons Hotel Riyadh Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Area of responsibility is Concierge. Food &amp; Beverage The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. SPA and Wellness Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.</p><p>Knowledge and Skills 3 years of front office or related work experience is preferred. Previous experience with Opera PMS preferred. Ability to quickly and positively establish rapport is required Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration. Strong command of the English language, both written and oral are required Excellent commitment to service and teamwork. Ability to obtain a clean criminal record check. As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.. Great attention to detail and the ability to work in a fast-paced environment. On the job training is provided</p><p>What to Expect: Competitive Net Salary in a Tax-Free Environment Competitive housing allowance Transportation Allowance 21 days vacation 10 days Public Holidays per year Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire. Growth &amp; Development opportunities</p><p><strong>Desired Candidate Profile</strong></p><p>3 years of front office or related work experience is preferred. Previous experience with Opera PMS preferred. Ability to quickly and positively establish rapport is required Current Four Seasons employees, bilingual candidates, and those with prior experience in a luxury hotel/environment will receive priority consideration. Strong command of the English language, both written and oral are required Excellent commitment to service and teamwork. Ability to obtain a clean criminal record check. As our hotel is open 24/7, 365 days a year, we expect our Concierge's to be flexible in working mornings, evenings, weekends, overnights, and holidays.. Great attention to detail and the ability to work in a fast-paced environment.</p>

<h3 >About Mandarin Oriental Al Faisaliah, Riyadh</h3> <p >Mandarin Oriental is a globally recognized owner and operator of luxurious hotels, resorts, and residences, celebrated for its legendary service and cutting-edge luxury experiences inspired by Asian heritage. Mandarin Oriental Al Faisaliah, Riyadh, located in the heart of the city, sets new standards for luxury hospitality in Saudi Arabia, offering timeless elegance, a central location, and panoramic views. We are seeking an <strong >Assistant Health Club Manager</strong> to join our team in a full-time capacity.</p> <h3 >Role Purpose</h3> <p >The <strong >Assistant Health Club Manager</strong> is responsible for overseeing the daily operations of the Spa and Wellness facility within the Health Club Department in Riyadh. This role ensures the delivery of a high level of service and manages all operational aspects to maintain the facility's standards and guest experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Understand and communicate all corporate and hotel policies and standard operating procedures to colleagues.</li> <li >Ensure all business activities and decisions comply with the MOHG Code of Conduct, general law, rules, regulations, and other requirements.</li> <li >Oversee the daily operations of the Spa &amp; Wellness, including guest and colleague interactions.</li> <li >Strategically plan rosters for Spa Concierge and attendants based on operational needs.</li> <li >Conduct daily briefings with the concierge and attendant team.</li> <li >Attend weekly meetings with the Spa Operations Manager.</li> <li >Organize training for Spa Concierge and Spa Attendants.</li> <li >Assist Concierge and therapists with Spa Soft questions and obstacles.</li> <li >Ensure all spa charging procedures are followed and initiate accounting procedures.</li> <li >Monitor guest charges and reconciliation processes.</li> <li >Efficiently handle all discounted marketing charges for treatments, products, and e-mails.</li> </ul> <h3 >Commitment to Sustainability</h3> <p >The Assistant Health Club Manager is expected to actively contribute to the hotel's environmental and sustainability goals, which include:</p> <ul > <li >Implementing eco-friendly practices and educating guests and colleagues on sustainable initiatives.</li> <li >Continuously seeking ways to minimize the hotel's environmental footprint.</li> <li >Possessing knowledge of waste sorting and recycling procedures.</li> <li >Supporting energy and water conservation efforts.</li> <li >Championing sustainability initiatives across the department.</li> </ul> <h3 >Qualifications and Experience</h3> <p >Candidates for this full-time position should possess <strong >5-10 years of experience</strong> in health club, spa, or wellness operations, ideally within a luxury hospitality environment. The role requires strong operational management skills and a commitment to service excellence.</p> <h3 >Work Environment</h3> <p >This role is based within the Health Club Department at Mandarin Oriental Al Faisaliah in Riyadh, Saudi Arabia, and operates in a dynamic luxury hotel setting.</p>

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br><strong>About The Job<br><br></strong>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Concierge Agent is responsible for, responsible for providing personalized, proactive, and professional service to guests by handling requests, arranging transportation and reservations, and offering expert local recommendations. The role serves as a key ambassador of the hotel, ensuring memorable guest experiences, maintaining operational records, and coordinating with internal departments to deliver exceptional service in line with Mandarin Oriental standards.<br><br><strong>As Concierge Agent, you will be responsible for the following duties:<br><br></strong><ul><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.<br><br></li></ul><strong>As Concierge Agent, We Expect From You<br><br></strong><ul><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Create focused conversations with guests which identify their personal preferences.</li><li>Be proactive and anticipate the complete requirements of each guest in order to make their unique experience memorable.</li><li>Act as a hotel “ambassador” at all times.</li><li>fully aware of fire and evacuation procedures related to the Concierge Desk.</li><li>Maintains the logbook at the Concierge Desk for handover between shifts.</li><li>Maintains the record for all guest transportation bookings and shares with the butler.<br><br></li></ul><strong> </strong><strong>Our commitment to you <br><br></strong><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A competitive salary.</li><li>A Career development.</li><li>Health insurance.<br><br></li></ul><strong>We’re Fans. Are you?</strong>

<p>The Multifamily IT Director will be the on-site team resource for all multifamily software implementation and maintenance needs. This role will involve various projects, including conducting training sessions, managing vendors during the installation of new systems, as well as troubleshooting down systems. They will also become a subject matter expert for all the company s multifamily building technology software and integrated hardware. The IT Director will report directly to the COO.</p><p>Responsibilities</p><ul><li>Familiar and comfortable with multifamily software concepts and have the aptitude for quickly mastering new software in the space.</li><li>Knowledge of property specific technology; ensure property staff utilize systems as intended and assist with system upgrades, implementations, integrations and maintenance through validation and testing of proposed resolutions and releases.</li><li>Proactively identify requirements; business and/or residential opportunities that need attention or have gaps in relation to technology.</li><li>Proactively identify pain-points, opportunities, or inefficiencies where technology can bring a value-add solution or increase efficiency.</li><li>Provide technical support and initial troubleshooting to on-site team to ensure consistent access to all the tools.</li><li>Conduct training programs for all in house and vendor products for properties on site teams both in person and via web-conferencing and modify current learning programs.</li><li>Create standard operating procedures for different tools and software that are in use.</li><li>and serve as a subject matter expert on a variety of building systems.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Ideal Background</p><ul><li>5-10 years experience in the multifamily residential property management industry.</li><li>Bachelor's or Associate's degree, or completion of technical courses relating to the telecommunications field required.</li><li>Experience and/or knowledge in Property Management Software such as Yardi, RealPage, Entrate, CRM, screening and Resident apps.</li><li>Strong ability to work unsupervised and manage time and workload effectively to meet priorities.</li><li>Excellent written, verbal, and customer service skills required; must be an effective communicator with all levels of the organization.</li></ul>

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br><strong>About The Job<br><br></strong>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Health Club Department in Riyadh, the Assistant Health Club Manager is responsible for, but not limited to, overseeing the spa &amp; wellness operations. to maintain a high level of service and oversee all operating aspects of the Spa and Wellness facility.<br><br><strong>As Assistant Health Club Manager, you will be responsible for the following duties:<br><br></strong>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.<br><br><ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li><li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.</li><li>Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues’ interactions.</li><li>Plan the rosters of Spa Concierge and attendants strategically based on operation needs.</li><li>Daily briefings with concierge and attendant team.</li><li>Weekly meetings with the Spa Operations Manager.</li><li>Organize Spa Concierge and Spa Attendant training.</li><li>Assist Concierge &amp; therapists with Spa Soft questions and obstacles.</li><li>Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation</li><li>Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently.<br><br></li></ul><strong>As Assistant Health Club Manager, We Expect From You<br><br></strong><ul><li>This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.</li><li>Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.</li><li>Supporting sustainability initiative.<br><br></li></ul><strong>Our commitment to you <br><br></strong><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A competitive salary.</li><li>Exciting other benefits.</li><li>Health insurance.<br><br></li></ul><strong>We’re Fans. Are you?</strong>

<p>Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. Sofitel Riyadh Hotel &amp; Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><p>Job Description To act as a hotel ambassador, providing a personal service to guests, fully aware and following the hotel standards and procedures. To use appropriate materials, equipment and supplies for the smooth run of the butler service operations and to ask for requisitions accordingly. To use the proper telephone etiquette as per Sofitel standards. To remain in close contact with guests by interacting with them whenever possible. To be friendly, attentive and stay professional at all times. To respect the privacy of the guests and the confidentiality of the information To assist and to coordinate the daily activity with the team &amp; Butler Supervisor and to replace him/her whenever needed. To personally greet and escort the guests rather than pointing out directions. To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it. To call the Butler Supervisor, Assistant Manager, DOR or the RM for advice in serious cases or if an approval is required. To report all guest comments or complaints. To be fully aware of VIPs in house, to recognize them and keep a good trace of them. To check details of reservations 24 hours prior to arrival and to follow every content, as per assigned section. To prepare the pre-assigned room as per guest preferences, Your butler is waiting for you form details and operational standards. To assist the GSO at the in-room check-in of the guest by handling passport, credit card or other documents. To meet the guest s needs upon arrival, offering assistance in unpacking luggage, proposing pressing service, shoeshine service, or preparing a bath upon request. To present the guest the amenities and facilities in the room (rooming). To take a genuine care of all guests throughout their stay, in particular of those staying in the assigned section. To ensure a perfect and personalized upkeep of the room. To perform concierge tasks, such as restaurant bookings; to take orders for meals served in the privacy of the room. To recognize the guests and to anticipate their needs whenever possible. To follow up any guest requests, coordinating with the lounge, internal call center and other departments, until satisfaction. To prepare the guest s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled. To check the room after the guest s departure and to follow the Lost &amp; Found procedure. To review on daily basis the butlers logbook and keep it updated. To daily update the guest profiles with likes and dislikes . To attend a daily line up briefing conducted by the Butler Supervisor. To provide a proper handover between the shifts. To share daily activity highlights with the Butler Supervisor, including internal and external guest opportunities. To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.</p><p><strong>Desired Candidate Profile</strong></p>Proficient in English (verbal &amp; written) required Experience with Hotel Property Management System an asset Strong organizational, supervisory and communication skills Ability to evaluate and select among alternative courses of action quickly and accurately Ability to work successfully in high stress and fast paced situations Effective problem solving abilities Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation and perform successfully with limited supervision

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a cluster site monitor and facility safety professional, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay special for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions.</li> <li>Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents.</li> <li>Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records.</li> <li>Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats.</li> <li>Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a cluster housekeeping order taker, you’re not just taking and processing guest orders – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Handle housekeeping requests:</strong> Receive, record, and follow up on guest housekeeping requests promptly and professionally to ensure timely completion.</li> <li><strong>Coordinate housekeeping operations:</strong> Communicate with room attendants, housekeeping supervisors, and other departments to ensure rooms are cleaned, inspected, and ready on time.</li> <li><strong>Maintain accurate records:</strong> Update the property management system with correct room statuses, guest requests, service orders, lost and found records, and operational reports.</li> <li><strong>Support guest satisfaction:</strong> Respond to guest requests courteously, monitor service response times, and ensure all requests are resolved according to Hilton service standards.</li> <li><strong>Manage room and service updates:</strong> Coordinate room status changes with front office and assign tasks to housekeeping team members through the hotel operating system.</li> <li><strong>Ensure operational accuracy:</strong> Verify laundry charges, minibar postings, and housekeeping records are accurately updated and maintained.</li> <li><strong>Ensure smooth operations:</strong> Follow up on pending tasks, management comments, and service orders while supporting the housekeeping team in delivering exceptional guest experiences.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a guest service agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Deliver a warm welcome:</strong> Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance.</li> <li><strong>Support efficient check-out:</strong> Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately.</li> <li><strong>Provide hotel and local knowledge:</strong> Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.</li> <li><strong>Promote hotel services:</strong> Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.</li> <li><strong>Delight our guests:</strong> Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><br></p><p>About the job</p><p>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Front Desk Agent is responsible for, responsible for, delivering exceptional guest service from arrival to departure, managing check-in/check-out procedures, guest requests, billing transactions, and front desk operations while ensuring the highest standards of hospitality and guest satisfaction in accordance with Mandarin Oriental Hotel Group standards.</p><p>As Front Desk Agent, you will be responsible for the following duties:</p><ul><li>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.</li></ul><p>As Front Desk Agent, we expect from you:</p><ul><li>Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.</li><li>Ensuring compliance with health and safety regulations</li><li>Other responsibilities include performing all administrative and operative tasks and ensuring consistent knowledge of our Mission Statement, Pillars and all other service standards</li><li>Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out, and throughout the guest s experience.</li><li>Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues.</li><li>Print and drop cash out, adjustment slips, paid-out voucher, and bank count reports.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</p><p>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</p><p>To carry out any additional duties requested by management, related to hotel operational activities.</p><p>Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.</p><p>Ensuring compliance with health and safety regulations</p><p>Other responsibilities include performing all administrative and operative tasks and ensuring consistent knowledge of our Mission Statement, Pillars and all other service standards</p><p>Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out, and throughout the guest s experience.</p><p>Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues.</p><p>Print and drop cash out, adjustment slips, paid-out voucher, and bank count reports.</p>

<h3 >About the Role</h3> <p >Hilton is seeking a <strong >Duty Manager</strong> to oversee hotel operations in Saudi Arabia. This full-time role involves managing daily functions and ensuring a high standard of guest experience in the absence of the General Manager. The position requires 5-10 years of relevant experience.</p> <h3 >Responsibilities</h3> <ul > <li >Manage daily hotel operations, including front desk, staffing, room inventory, guest service, and policy compliance.</li> <li >Interact with guests, respond to inquiries, and resolve issues efficiently.</li> <li >Provide operational support across departments as needed, such as bell service or front desk coverage during peak times.</li> <li >Conduct property walkthroughs to assess safety, security, and service quality, addressing issues promptly.</li> <li >Provide regular updates and training to ensure the team is informed about hotel offerings, services, and local attractions.</li> <li >Monitor guest satisfaction metrics (*, SALT, Revinate), identify trends, and implement improvements.</li> <li >Supervise and support team members, monitor performance, provide coaching, and foster a positive work environment.</li> </ul> <h3 >Qualifications and Requirements</h3> <p >Candidates should possess 5-10 years of experience in a similar role within the hospitality sector. The role requires adherence to Hilton's core values, which include a commitment to hospitality, integrity, leadership, teamwork, ownership, and a focus on immediate action and discipline.</p> <h3 >About Hilton</h3> <p >Hilton is a global hospitality leader recognized for its workplace culture and commitment to guest experiences. The company has received recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton focuses on providing support and career development for its Team Members.</p> <h3 >Team Member Benefits</h3> <p >Hilton invests in the wellbeing of its Team Members through various benefits, which may vary by location and employment terms. These include:</p> <ul > <li >Travel perks: Access to discounted room rates at Hilton hotels through the Go Hilton travel program.</li> <li >Paid parental leave: Available for eligible Team Members, including partners and adoptive parents.</li> <li >Crisis concierge: Provides support and care during times of loss.</li> <li >Mental health resources: Access to resources through the Care for All hub, with free counseling and support available in many countries via the Employee Assistance Program (EAP) for eligible Team Members.</li> </ul> <h3 >Application Process</h3> <p >Interested candidates are encouraged to explore the Hilton Careers Blog for more information on the company culture and career opportunities.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a cluster accounting supervisor, you’re not just supporting timely and accurate processing of invoices and payments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Process invoices and payments:</strong> Review, verify, and process supplier invoices and employee reimbursements in a timely and accurate manner</li> <li><strong>Reconcile vendor accounts:</strong> Monitor and reconcile vendor statements, flag outstanding items, and assist in resolving discrepancies</li> <li><strong>Ensure timely payments:</strong> Schedule and execute payments to vendors according to agreed terms while supporting cash flow needs</li> <li><strong>Maintain accurate records:</strong> Update accounts payable systems and records, ensuring accuracy and compliance with company policies and audit requirements</li> <li><strong>Support month-end close:</strong> Assist with accruals and invoice tracking to support timely and accurate financial close</li> <li><strong>Respond to inquiries:</strong> Address vendor and internal questions promptly and professionally, escalating issues as needed</li> <li><strong>Assist with audits and compliance:</strong> Prepare documentation and support internal and external audit processes as needed</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a cluster civil supervisor, you’re not just overseeing daily operations of the physical building and systems maintenance and repairs – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day</h4> <ul> <li>Supervise and develop the civil maintenance team: train, schedule, and supervise civil technicians, providing guidance and support to ensure high-quality civil maintenance works.</li> <li>Ensure building safety and compliance: inspect and maintain civil elements of the property, including walls, ceilings, flooring, waterproofing, doors, windows, and finishes, ensuring compliance with safety and quality standards.</li> <li>Supervise civil maintenance operations: assign and oversee daily civil repair and maintenance tasks, including preventive maintenance (PPM), corrective works, and refurbishment activities, with proper documentation.</li> <li>Oversee contractor civil works: supervise external contractors, monitor progress, and inspect completed civil works to ensure quality and compliance.</li> <li>Respond to civil service requests: ensure building defects, guest complaints, and civil repair requests are addressed promptly and efficiently.</li> <li>Maintain building finishes and fixtures: conduct scheduled and reactive civil maintenance to keep hotel facilities, finishes, and structures in safe and excellent condition.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an accounts receivable, you’re not just supporting timely and accurate billing and payment collections – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Process invoices and commissions:</strong> Generate accurate invoices and ensure timely payment or deduction of travel agent commissions.</li> <li><strong>Maintain account accuracy:</strong> Post charges and credits promptly and reconcile subsidiary ledgers with the general ledger.</li> <li><strong>Monitor and collect payments:</strong> Follow up on outstanding balances to maintain positive cash flow and reduce overdue accounts.</li> <li><strong>Resolve billing issues:</strong> Investigate account discrepancies and coordinate with relevant teams to resolve disputes.</li> <li><strong>Prepare and send statements:</strong> Issue timely account statements, targeting daily delivery.</li> <li><strong>Review daily transactions:</strong> Audit previous day’s charges for accuracy, proper documentation, and contractual compliance.</li> <li><strong>Manage credit metrics:</strong> Calculate monthly days sales outstanding (DSO) and assist with credit management reporting to support timely collections and financial accuracy.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality; acting with integrity and always doing the right thing; inspiring others through leadership; a belief that teamwork drives the best outcomes; a sense of ownership and accountability; and a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>