Document Controller
6972 Jobs Found
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Overview We are seeking a high-caliber Senior System Analyst to join our team in Riyadh.<br> You will bridge business stakeholders, project leadership, architects, and delivery teams for a large-scale digital integration program.<br> You will translate business, operational, and regulatory needs into clear functional and technical requirements across integration services, event streaming, the developer portal, reporting, and operations.<br> You will also coordinate interface requirements with the AI engineering workstream, while AI model design, development, and training remain outside this role.<br> The ideal candidate is a native Arabic speaker with excellent English fluency and strong command of the full Software Development Life Cycle (SDLC).<br> Key Responsibilities Requirements Engineering: Lead discovery with business and technical stakeholders to elicit, analyze, validate, and trace functional and non-functional requirements for the non-AI project scope.<br> System Analysis & Documentation: Produce BRDs, SRS, functional and technical specifications, user stories, acceptance criteria, interface requirements, data mappings, and analysis documents for integration services and event topics.<br> Process & Integration Modelling: Document current- and future-state processes, gap analyses, workflows, sequence diagrams, system interactions, APIs, integration mappings, and data flows.<br> Requirements Lifecycle & Governance: Maintain traceability, backlog readiness, change requests, priorities, dependencies, and alignment with security, data, service-level, and technical governance requirements.<br> Validation & Acceptance Support: Define acceptance criteria and test scenarios; collaborate with QA on integration, performance, and UAT activities; and verify delivered services against approved requirements.<br> Cross-Functional Delivery & AI Coordination: Work with integration, portal, event-streaming, operations, cybersecurity, data-governance, and AI teams; define AI-related interfaces and data requirements without owning AI model design, development, or training; and support handover and knowledge transfer.<br> Qualifications Education: Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical field.<br> Experience: 5+ years of experience in Systems Analysis or Business Systems Analysis, including enterprise integration or digital transformation projects.<br> Process & Tool Proficiency: Strong expertise in requirements engineering, stakeholder facilitation, functional and non-functional analysis, traceability, and change management.<br> Hands-on experience with requirements, backlog, and collaboration tools such as Jira, Azure DevOps, Confluence, and MS Visio (or similar).<br> Deep understanding of SDLC and Agile/Scrum delivery, including documentation, testing, UAT, and release-readiness activities.<br> Data & Technical Skills: Strong working knowledge of APIs, web services, system interfaces, data mapping, integration patterns, and event-driven systems.<br> Practical knowledge of databases, SQL, JSON, XML, interface specifications, and secure system-integration concepts.<br> Preferred exposure to IBM App Connect, API Connect, DataPower, MQ, Kafka/Confluent, developer portals, Instana, or Kibana.<br> Communication & Domain Knowledge: Native Arabic speaker with excellent English fluency (written and spoken).<br> Ability to explain complex system behaviour, dependencies, and technical requirements clearly to technical and non-technical stakeholders.<br> Familiarity with KSA digital transformation, cybersecurity, data-governance, and regulatory environments is a strong plus.<br> Professional Attributes: Strong analytical and problem-solving skills to evaluate complex requirements, identify gaps, and support viable system solutions.<br> Proven ability to work across business, architecture, development, QA, operations, security, data, and AI workstreams.<br> High attention to detail, clear ownership of requirements, and commitment to meeting deadlines in a fast-paced environment.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
topEngineer
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Title: </span>
<span>Business Analyst Job </span>
<br>
<br>
<br>
<br>
<span>Date: </span>
<span>28 Jul 2026 </span>
<br>
<br>
<br>
<br>
<span>Location: </span>
<span>
</span><p>
<span>Riyadh, SA </span>
</p><br><br> #job-location.job-location-inline { display: inline; }
<br>
<br>
<br>
<br>
<span>Facility: </span>
<span>Others </span>
<br>
<br>
<br>
<br>
<span>Description: </span>
<span>
<span>
</span></span><p><strong><span>Job Description </span></strong></p><br><br>
<br>
<p><strong><span>OVERVIEW</span></strong></p><br><br>
<br>
<p><strong><span>Job Title</span></strong></p><br><br>
<p><span>Business Analyst</span></p><br><br>
<p><strong><span>Job Code</span></strong></p><br><br>
<p><span>665640</span></p><br><br>
<p><strong><span>Grade</span></strong></p><br><br>
<p><span>I1</span></p><br><br>
<br>
<p><strong><span>Group</span></strong></p><br><br>
<p><span>Government Products</span></p><br><br>
<p><strong><span>Division</span></strong></p><br><br>
<p><span>Development & Economic Verticals</span></p><br><br>
<br>
<p><strong><span>Department</span></strong></p><br><br>
<p><span>Commercial System</span></p><br><br>
<p><strong><span>Unit</span></strong></p><br><br>
<p><span>-</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>ROLE PURPOSE</span></strong></p><br><br>
<p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br>
<br>
<p><span>To support business analysis activities for Commercial System by gathering, documenting, validating, and maintaining business requirements, assisting in current and future state analysis, and contributing to solution design options that support business objectives and stakeholder needs, in line with Elm's policies and procedures.</span></p><br><br>
<br>
<br>
<br>
<p><strong><span>KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p><br><br>
<p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br>
<br>
<p><strong><span>Key Accountabilities</span></strong></p><br><br>
<p><strong><span>Key Activities</span></strong></p><br><br>
<br>
<ol>
<li><span>Business Analysis Planning & Monitoring</span></li>
</ol>
<ul>
<li><span>Support the preparation of business analysis activities, methods, and related work plans in line with the required scope and level of formality.</span></li>
<li><span>Assist in identifying relevant stakeholders and maintaining effective working relationships with them.</span></li>
<li><span>Maintain business analysis tools, repositories, and information storage to ensure accessibility and proper documentation.</span></li>
</ul>
<br>
<ol>
<li><span>Requirements Elicitation & Validation</span></li>
</ol>
<ul>
<li><span>Prepare for requirements elicitation sessions by coordinating required logistics, inputs, and stakeholder participation.</span></li>
<li><span>Gather business requirements from stakeholders and check collected information for accuracy, clarity, and consistency.</span></li>
<li><span>Validate requirements with relevant stakeholders to support shared understanding and formal agreement.</span></li>
</ul>
<br>
<ol>
<li><span>Requirements Documentation & Management</span></li>
</ol>
<ul>
<li><span>Document business requirements using formal and informal documentation methods as appropriate.</span></li>
<li><span>Maintain requirement records, approvals, and related supporting materials throughout the requirements lifecycle.</span></li>
<li><span>Support the reuse of requirements and related information across relevant solutions when applicable.</span></li>
</ul>
<br>
<ol>
<li><span>Current & Future State Analysis</span></li>
</ol>
<ul>
<li><span>Participate in analyzing current and future states considering capabilities, processes, technology, infrastructure, and applicable policies.</span></li>
<li><span>Support the identification of gaps, transition needs, and required changes to reach the desired future state.</span></li>
<li><span>Assist in analyzing related risks and potential impacts on business operations and stakeholders.</span></li>
</ul>
<br>
<ol>
<li><span>Solution Design Support</span></li>
</ol>
<ul>
<li><span>Contribute to defining and reviewing solution requirements to ensure alignment with business needs and quality standards.</span></li>
<li><span>Elaborate requirements using required modelling techniques, diagrams, and analysis methods.</span></li>
<li><span>Coordinate with technical and business stakeholders to clarify requirements and support solution understanding.</span></li>
</ul>
<br>
<ol>
<li><span>Options Assessment & Recommendation</span></li>
</ol>
<ul>
<li><span>Participate in identifying and representing design options that improve business outcomes and support the desired future state.</span></li>
<li><span>Support the assessment of potential value, feasibility, and alignment of available design options.</span></li>
<li><span>Communicate feedback and register required enhancements based on solution reviews or functional demonstrations.</span></li>
</ul>
<br>
<ol>
<li><span>Requirements Lifecycle Assurance</span></li>
</ol>
<ul>
<li><span>Maintain requirements accuracy, consistency, and traceability throughout the requirements lifecycle.</span></li>
<li><span>Support prioritization of requirements based on stakeholder needs, business value, and interdependencies.</span></li>
<li><span>Assist in ensuring requirements and designs are properly defined, verified, and aligned with approved quality standards.</span></li>
</ul>
<br>
<ol>
<li><span>Stakeholder Coordination & Communication</span></li>
</ol>
<ul>
<li><span>Coordinate with stakeholders to follow up on pending clarifications, approvals, and required actions.</span></li>
<li><span>Prepare clear updates and summaries related to requirements, analysis outcomes, and identified gaps.</span></li>
<li><span>Ensure business analysis information is communicated in a clear and structured manner to relevant stakeholders.</span></li>
</ul>
<br>
<ol>
<li><span>Policies, Processes & Procedures</span></li>
</ol>
<ul>
<li><span>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li><span>Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
<br>
<ol>
<li><span>Information Security</span></li>
</ol>
<ul>
<li><span>Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
<br>
<br>
<br>
<br>
<p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br>
<br>
<p><strong><span>Academic and professional qualifications</span></strong></p><br><br>
<ul>
<li><span>Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.</span></li>
</ul>
<br>
<p><strong><span>Years and Nature of Experience</span></strong></p><br><br>
<ul>
<li><span>0-2 years of relevant experience in business analysis, requirements management, systems analysis, or a related field.</span></li>
</ul>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<p> <span>
<br><strong>Job Segment: </strong>
<span>Business Analyst, Information Security, Information Systems, Systems Analyst, Computer Science, Technology </span>
</span>
</p><br><br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Elm
Saudi - Riyadh
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="6">
<p ><strong><span >Job Description </span></strong></p>
</td>
</tr>
<tr >
<td colspan="6">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p ><span >Business Analyst</span></p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td >
<p ><span >665640</span></p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p ><span >I1</span></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td >
<p ><span >Government Products</span></p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3">
<p ><span >Development & Economic Verticals</span></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td >
<p ><span >Commercial System</span></p>
</td>
<td >
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3">
<p ><span >-</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p ><span > </span></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td >
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td >
<p ><span >To support business analysis activities for Commercial System by gathering, documenting, validating, and maintaining business requirements, assisting in current and future state analysis, and contributing to solution design options that support business objectives and stakeholder needs, in line with Elm's policies and procedures.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >Business Analysis Planning & Monitoring</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Support the preparation of business analysis activities, methods, and related work plans in line with the required scope and level of formality.</span></li>
<li ><span >Assist in identifying relevant stakeholders and maintaining effective working relationships with them.</span></li>
<li ><span >Maintain business analysis tools, repositories, and information storage to ensure accessibility and proper documentation.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Requirements Elicitation & Validation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Prepare for requirements elicitation sessions by coordinating required logistics, inputs, and stakeholder participation.</span></li>
<li ><span >Gather business requirements from stakeholders and check collected information for accuracy, clarity, and consistency.</span></li>
<li ><span >Validate requirements with relevant stakeholders to support shared understanding and formal agreement.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Requirements Documentation & Management</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Document business requirements using formal and informal documentation methods as appropriate.</span></li>
<li ><span >Maintain requirement records, approvals, and related supporting materials throughout the requirements lifecycle.</span></li>
<li ><span >Support the reuse of requirements and related information across relevant solutions when applicable.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Current & Future State Analysis</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Participate in analyzing current and future states considering capabilities, processes, technology, infrastructure, and applicable policies.</span></li>
<li ><span >Support the identification of gaps, transition needs, and required changes to reach the desired future state.</span></li>
<li ><span >Assist in analyzing related risks and potential impacts on business operations and stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Solution Design Support</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Contribute to defining and reviewing solution requirements to ensure alignment with business needs and quality standards.</span></li>
<li ><span >Elaborate requirements using required modelling techniques, diagrams, and analysis methods.</span></li>
<li ><span >Coordinate with technical and business stakeholders to clarify requirements and support solution understanding.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Options Assessment & Recommendation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Participate in identifying and representing design options that improve business outcomes and support the desired future state.</span></li>
<li ><span >Support the assessment of potential value, feasibility, and alignment of available design options.</span></li>
<li ><span >Communicate feedback and register required enhancements based on solution reviews or functional demonstrations.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Requirements Lifecycle Assurance</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Maintain requirements accuracy, consistency, and traceability throughout the requirements lifecycle.</span></li>
<li ><span >Support prioritization of requirements based on stakeholder needs, business value, and interdependencies.</span></li>
<li ><span >Assist in ensuring requirements and designs are properly defined, verified, and aligned with approved quality standards.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="8">
<li ><span >Stakeholder Coordination & Communication</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Coordinate with stakeholders to follow up on pending clarifications, approvals, and required actions.</span></li>
<li ><span >Prepare clear updates and summaries related to requirements, analysis outcomes, and identified gaps.</span></li>
<li ><span >Ensure business analysis information is communicated in a clear and structured manner to relevant stakeholders.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="9">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="10">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<ul >
<li ><span >Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.</span></li>
</ul>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<ul >
<li ><span >0-2 years of relevant experience in business analysis, requirements management, systems analysis, or a related field.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Elm
Saudi - Riyadh
<p > </p>
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="7" valign="top">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p >Consultant</p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td >
<p >655416</p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p >I3</p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td >
<p >Government Products</p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="3">
<p >Absher</p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr >
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td >
<p >Identities Services</p>
</td>
<td >
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3">
<p >Resident Products</p>
</td>
<td >
<p > </p>
</td>
</tr>
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</table>
</div>
<p > </p>
<div align="center">
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization's perspective.</span></em></p>
</td>
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<td valign="top">
<p >To deliver successful software solutions by providing technical analysis, solution design, development guidance, and problem-solving support that enables reliable and scalable digital services for resident products, in alignment with Elm’s policies, procedures, quality standards, and business objectives.</p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
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<td colspan="3" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes the principal outputs required from the job.</span></em></p>
</td>
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</tbody>
<thead>
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<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
<td >
<p > </p>
</td>
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</thead>
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<td >
<p ><strong>1. Technical Solution Design</strong></p>
</td>
<td valign="top">
<p ><span >• Design and architect software solutions that are scalable, maintainable, secure, and aligned with business goals.</span></p>
<p ><span >• Analyze business and technical requirements to define suitable solution approaches and design options.</span></p>
<p ><span >• Conduct research to identify relevant technologies, tools, and methodologies that can improve solution delivery.</span></p>
</td>
<td >
<p > </p>
</td>
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<tr>
<td >
<p ><strong>2. Software Development & Implementation</strong></p>
</td>
<td valign="top">
<p ><span >• Contribute to the development and implementation of software applications, services, and technical components.</span></p>
<p ><span >• Ensure development activities follow approved architecture, coding standards, and technical guidelines.</span></p>
<p ><span >• Support the delivery of reliable software solutions that meet agreed functional and non-functional requirements.</span></p>
</td>
<td >
<p > </p>
</td>
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<td >
<p ><strong>3. Technical Problem Solving</strong></p>
</td>
<td valign="top">
<p ><span >• Solve complex technical challenges and design practical solutions to address software development issues.</span></p>
<p ><span >• Analyze root causes of technical problems and recommend corrective and preventive actions.</span></p>
<p ><span >• Optimize software systems to improve performance, scalability, reliability, and maintainability.</span></p>
</td>
<td >
<p > </p>
</td>
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<td >
<p ><strong>4. Product & Delivery Support</strong></p>
</td>
<td valign="top">
<p ><span >• Support the execution of software products and related initiatives, including planning, coordination, and delivery follow-up.</span></p>
<p ><span >• Coordinate with product, project, and technical teams to ensure alignment between business needs and technical delivery.</span></p>
<p ><span >• Support resource, timeline, risk, and dependency tracking for assigned technical workstreams.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong>5. Technical Documentation & Recommendations</strong></p>
</td>
<td valign="top">
<p ><span >• Prepare technical documentation, reports, and recommendations to support product plans and delivery decisions.</span></p>
<p ><span >• Document technical designs, solution components, integrations, dependencies, and implementation considerations.</span></p>
<p ><span >• Provide clear technical input to stakeholders to support decision-making and solution approval.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
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<td >
<p ><strong>6. Financial & Effort Assessment Support</strong></p>
</td>
<td valign="top">
<p ><span >• Contribute to the assessment of technical effort, implementation complexity, and expected delivery requirements.</span></p>
<p ><span >• Provide input on cost estimation, resource needs, and technical feasibility for proposed solutions.</span></p>
<p ><span >• Support evaluation of solution options based on technical value, delivery effort, and business impact.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong>7. Quality Assurance & Compliance</strong></p>
</td>
<td valign="top">
<p ><span >• Ensure development, testing, and deployment activities follow approved best practices and quality standards.</span></p>
<p ><span >• Validate that software solutions meet quality, security, performance, and maintainability expectations.</span></p>
<p ><span >• Support testing, code review, and defect resolution activities to improve solution quality.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong>8. Stakeholder Collaboration & Technical Advisory</strong></p>
</td>
<td valign="top">
<p ><span >• Collaborate with cross-functional teams, including product, project, development, testing, and operations teams.</span></p>
<p ><span >• Provide technical guidance and advisory support to stakeholders on solution design and implementation matters.</span></p>
<p ><span >• Communicate technical risks, issues, dependencies, and recommendations in a clear and timely manner.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong>9. Policies, Processes & Procedures</strong></p>
</td>
<td valign="top">
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong>10. Information Security</strong></p>
</td>
<td valign="top">
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<p ><span >• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field.</span></p>
<p ><span >• Master’s degree or relevant professional certifications are preferred.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >• 4+ years of relevant experience in software development, solution design, technical consulting, or related fields.</span></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="5" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="3">
<p > </p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="3">
<p > </p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td >
<p ><strong><span >Name</span></strong></p>
</td>
<td colspan="2">
<p > </p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td colspan="2">
<p > </p>
</td>
<td >
<p ><strong><span >Signature</span></strong></p>
</td>
<td >
<p > </p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td colspan="2">
<p > </p>
</td>
<td >
<p ><strong><span >Date</span></strong></p>
</td>
<td >
<p > </p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role purpose Lead or support the functional implementation of ServiceNow Strategic Portfolio Management capabilities, converting portfolio and project-management practices into governed ServiceNow processes.<br> The consultant will focus on portfolio and demand management while supporting agreed release, procurement, financial, resource, and Jira integration requirements.<br> Key responsibilities · Facilitate workshops covering strategy, portfolio, program, demand, project, resource, financial, release, procurement, and delivery-tool touchpoints within the approved scope.<br> · Document current-state and future-state processes, governance forums, prioritization criteria, investment decisions, stage gates, approvals, exceptions, and reporting needs.<br> · Configure or guide configuration of ServiceNow SPM capabilities for demand intake, assessment, prioritization, portfolio planning, project/program governance, resources, financials, and benefits where applicable.<br> · Define functional requirements and data mappings for project, portfolio, demand, resource, cost, schedule, milestone, risk, issue, and status information.<br> · Define business requirements and acceptance criteria for release-related, procurement-related, and Jira interfaces; coordinate technical realization with architects, developers, and integration owners.<br> · Support legacy portfolio/project data migration analysis, cleansing decisions, validation, reconciliation, and business sign-off.<br> · Prepare user stories, functional design, process flows, configuration workbooks, reports, dashboards, notifications, roles, and traceability records.<br> · Support testing, UAT preparation, defect triage, demonstrations, training, adoption, and handover.<br> · Advise stakeholders on practical use of out-of-box capabilities and identify requests requiring customization, additional licensing, or change control.<br> · Develop the end user training material and conduct end user training sessions before or after going live.<br> · Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.<br> · Maintain clear assumptions, dependencies, decisions, and scope boundaries throughout delivery.<br> Mandatory experience and knowledge · At least 5 years of project, program, portfolio, PMO, or enterprise-work-management experience, including at least 3 years of hands-on ServiceNow SPM/PPM implementation exposure.<br> · Hands-on experience in both project management and portfolio management, including governance, prioritization, scheduling, financial/resource considerations, and executive reporting.<br> · Demonstrated ServiceNow implementation experience in Demand Management, Portfolio Management, Project/Program Management, Resource Management, or related SPM capabilities.<br> · Experience defining workflows, approvals, stage gates, scorecards, reports, dashboards, roles, notifications, and acceptance criteria.<br> · Understanding of integration and data-migration requirements for enterprise portfolio/project environments.<br> · Strong workshop facilitation, documentation, stakeholder-management, and UAT support capabilities.<br> · Fluent Arabic language proficiency, spoken and written, is mandatory for this role given direct workshop facilitation with Arabic-speaking portfolio, demand, and business stakeholders.<br> Preferred experience · Experience integrating ServiceNow SPM with Jira or another agile delivery tool, including ownership, direction, synchronization, and reconciliation considerations.<br> · Experience with release governance, procurement touchpoints, financial planning, resource planning, benefits realization, or application portfolio management.<br> · Experience replacing or migrating from Clarity, Planview, Microsoft Project, spreadsheets, or similar portfolio/project tools.<br> · Experience in regulated or complex enterprise environments and multi-vendor delivery models.<br> · Ability to review ServiceNow configuration and flows and communicate effectively with developers, architects, and integration teams.<br> Academic and professional certifications · Required: Bachelor’s degree in Engineering, Computer Science, Information Systems, Business Administration, Project Management, Finance, or a related discipline.<br> · Required: ServiceNow Certified System Administrator (CSA).<br> · Required or to be obtained within the agreed onboarding period: ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM).<br> · Required: Recognized project-management certification such as PMP, PRINCE2 Practitioner, or equivalent.<br> · Strongly preferred: Portfolio/program or agile certification such as PfMP, PgMP, MoP, PMI-ACP, SAFe, or equivalent relevant to the candidate’s assigned scope.<br> Core competencies Portfolio and demand governance Project/program management ServiceNow SPM functional configuration Prioritization and financial/resource reasoning Integration and data awareness Executive communication and facilitation</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Over 100,000 merchants run their businesses on Salla, and our next phase is expanding across the GCC and beyond.<br> That expansion is not a copy-paste of what we built in Saudi Arabia.<br> Each market has different payment rails, regulatory requirements, logistics realities, and merchant expectations.<br> The product has to be adapted deliberately, not translated.<br> This role owns that work, and it is the kind of seat that usually doesn't exist: The product decisions that make or break a market entry run through one person.<br> You. You will make Salla work as well for a merchant anywhere in the GCC and beyond as it does in our home market: diagnosing where the product needs to change in each new market, deciding what gets built, adapted, or deferred, and driving the work from diagnosis to shipped improvement.<br> You will drive impact across three major domains: Activation in New Markets (signup-to-first-order friction diagnosed and closed, with payments and know-your-customer compliance as the primary battleground) Market-Specific Product Fit (payments, logistics integrations, compliance workflows, and localization that make Salla feel native, not imported) Expansion Infrastructure (the shared product primitives and playbook that make the third market entry cheaper than the first) Responsibilities: Own the product roadmap for expansion across the GCC and beyond, one market at a time, with a clear line of sight to subsequent markets.<br> Diagnose where and why merchants in each market drop off between signup and first order, and ship the product changes that close the gap.<br> Drive the payment and compliance product work per market: know-your-customer flows, payment gateway integrations, regulatory requirements.<br> Decide which parts of the core product need per-market adaptation and which stay shared infrastructure, and own where to invest.<br> Define and monitor the metrics that reflect real market progress: time to first order, activation rate by market, ninety-day retention, share of merchants expanding regionally.<br> Build the measurement framework from scratch where benchmarks don't exist, and separate real activation signal from noise.<br> Lead cross-functional work across engineering, design, operations, legal, and local market teams without direct authority.<br> Communicate tradeoffs, sequencing, and what is deliberately paused to protect focus.<br> Proven experience owning product for a market expansion or geographic rollout at a software, fintech, or commerce platform, ideally one requiring adapted payments, compliance, or onboarding across regulatory environments.<br> Deep understanding of merchant activation dynamics: diagnosing drop-off by market and the product changes that move activation rate in practice.<br> Payments and know-your-customer fluency as a product problem, not a compliance checkbox: gateway integrations, document flows, and their product implications.<br> Familiarity with Gulf market realities: payment methods, logistics infrastructure, value-added tax and commercial licensing, and how merchant behavior differs across the region.<br> Track record improving time-to-value in a self-serve, low-touch environment where the product does the onboarding.<br> Strong analytical instinct, comfortable building measurement for a market with no benchmarks.<br> Experience leading cross-functional work without authority over the teams involved.<br> Five or more years in product management, with meaningful ownership in an ambiguous or early-stage context.<br> Arabic fluency is a must; Gulf residency or prior regional experience is preferred over theoretical market knowledge.<br> Willing to relocate to Saudi Arabia.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are seeking an experienced Infrastructure L3 Support Engineer to provide advanced administration, support, and troubleshooting for enterprise Microsoft infrastructure, messaging, virtualization, endpoint management, and security platforms.<br> The role requires hands-on expertise in Microsoft Exchange, Windows Server technologies, Active Directory, Azure services, disaster recovery, virtualization, vulnerability remediation, and enterprise security solutions.<br> The ideal candidate will be responsible for ensuring high availability, security, performance, and compliance of enterprise infrastructure while collaborating with cross-functional IT and Cyber Security teams.<br> Key Responsibilities Provide L3 administration and support for Microsoft Exchange Server (Exchange 2019 SE) in hybrid environments with Microsoft 365.<br> Administer, maintain, and troubleshoot Windows Server infrastructure, Active Directory, DNS, DHCP, Group Policies (GPO), ADFS, and Entra Connect synchronization.<br> Exchange administration including mailbox management, DAG health monitoring, transport troubleshooting, hybrid mail flow, and Enterprise Vault integration.<br> Manage enterprise email security platforms including Cisco IronPort Email Security Appliance (ESA), Trellix FireEye Email Security, CodeTwo email signature solutions.<br> Administer DDI solutions including EfficientIP and Infoblox for DNS, DHCP, and IP Address Management (IPAM).<br> Plan, execute, validate, and document Disaster Recovery (DR) drills for Exchange, Active Directory, Windows Servers, and supporting infrastructure to ensure business continuity.<br> Manage virtualization infrastructure including VMware vSphere, ESXi, VxRail, and Nutanix HCI, including provisioning, migrations, performance tuning, troubleshooting, and decommissioning.<br> Administer Microsoft Entra ID (Azure AD), Azure PIM, Conditional Access, RBAC, Enterprise Applications, App Registrations, and Single Sign-On (SSO).<br> Manage Microsoft Intune (MDM/MAM) for device compliance, application deployment, and endpoint configuration.<br> Administer Microsoft Defender security solutions and collaborate with Cyber Security teams on security initiatives and compliance requirements.<br> Manage Windows Server patching, application deployment, and endpoint lifecycle using ManageEngine Endpoint Central and PDQ Deploy.<br> Administer ManageEngine solutions including ADManager Plus, AD360, Exchange Reporter Plus, and OpManager for identity management, reporting, monitoring, and operational health.<br> Perform Windows Server hardening using Microsoft security baselines and Group Policy best practices.<br> Identify, analyze, prioritize, and remediate Windows infrastructure vulnerabilities using Qualys Vulnerability Management reports and Microsoft security recommendations.<br> Coordinate with Cyber Security teams to implement security controls, compliance standards, and vulnerability remediation activities.<br> Monitor server performance, capacity, availability, and operational health across enterprise infrastructure.<br> Support backup, recovery, and business continuity solutions along with Veeam Backup team.<br> Administer enterprise security tools including Trend Micro and McAfee endpoint security solutions.<br> Create automation scripts using PowerShell to streamline routine administration, monitoring, reporting, and operational tasks.<br> Support data center operations, vendor coordination, infrastructure upgrades, migrations, and change management activities.<br> Prepare technical documentation, standard operating procedures (SOPs), knowledge articles, and operational runbooks.<br> Participate in major incident management, root cause analysis (RCA), problem management, and continuous service improvement initiatives.<br> Microsoft Windows Infrastructure Microsoft Exchange Server 2019 SE and Microsoft 365 Hybrid Exchange Windows Server Administration Active Directory Domain Services and Group Policy (GPO) DNS, DHCP, ADFS Microsoft Entra ID (Azure AD) and Entra Connect Azure PIM, Conditional Access and RBAC Enterprise Applications & App Registrations Messaging & Email Security - Cisco IronPort Email Security Appliance (ESA) & Trellix FireEye Email Security Enterprise Vault for Exchange Endpoint & Patch Management Microsoft Intune (MDM/MAM) Microsoft Defender ManageEngine Endpoint Central Virtualization & Infrastructure - VMware vSphere & Nutanix HCI Server Provisioning & Lifecycle Management Identity & Management Tools - ManageEngine Tools Security & Vulnerability Management, Windows Server Hardening & Microsoft Security Baselines Vulnerability Assessment & Remediation Disaster Recovery Planning & Testing Performance Tuning and Capacity Management Scripting and PowerShell Automation</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Al Ahsa
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>Nature & Scope<br><br>The HYCO Operations shift Supervisor is accountable for managing and supervising the operations shift team including shift leads and operators for BHIG facilities which include a Hydrogen Steam Methane Reformer, a CO2 Removal Unit & CO2 Compression, HPSA, Membrane Unit, related Utilities and pipeline network. The Operations Shift Supervisor will manage the day-to-day plant shift operations, which include daily customer production meetings, close communication with feed stock and utilities suppliers to ensure daily operational targets are achieved, interfacing with the Maintenance and Engineering teams to ensure the safe and reliable operation of the site. The Operations shift Supervisor will be responsible to ensure the Operations staff is properly trained to support the operations in addition to the incumbent execute daily tasks if required which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. <br><br>Principal Accountabilities<br><br>Safety<br><br>Provide & maintain a safe work environment. Demonstrate leadership with all company & industry safe work processes to prevent injuries.<br><br>Technical<br><br>Provide direction to the staff of the HYCO Steam Methane Reformer unit and ancillary equipment as prescribed by the Work Instruction Procedures. Operate the unit when required. Provide direction & guidance based on technical feedback from Assistant Site Manager, Site Manager, Engineering and Maintenance for troubleshooting, maintenance, repair, and test activities. Provide Operations support, guidance & lead the team during the startups, shutdowns and emergencies of the plants. Maintain accurate document control and monitor quality assurance initiatives. Provide Operations guidance to ensure safety, reliability and maintainability of equipment, processes, utilities, facilities, controls, and safety/security systems. Provide Operations input for scheduled outages to ensure contractual requirements are achieved Manage plant production efficiently based on data driven decisions to ensure safety and reliability targets are met to achieve maximum profitable. Work closely with Shift Team, Assistant Site Manager, Site Manager, Maintenance Team and Engineering team to ensure production targets are achieved in his shift, plant running at optimum energy efficiency and safely.<br><br>Operations<br><br>Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program, which includes Safety Work Permits, LOTO, Confined Space, etc. The position facilitates planning, organizing, auditing, and follow-up, to build the BHIG s safety culture into the BHIG. Ensure all Environmental Regulatory requirements are met. Ensure compliance to all CM, PM tasks. Support and prepare for Shutdown Planning and Turnaround Planning. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met Meet the customer’s satisfaction on safety, reliability, product quality, and flexibility on product supply. Build the plant technical capability through support coordination from Assistant Site Manager, Site Manager, Maintenance Team and Engineering team. Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction. Develop, train, and promote top performing personnel who achieve success through teams, customer and employee focused, foster open communication, performance driven, and results oriented. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment through a Plant Process Advisory Model. Provide operations support and participate / lead incident investigations and Root Cause Analysis. Identify & implement sustainable corrective action(s). Act as the Single Point of Contact when dealing with internal issues of the HYCO units, representing APQ and coordinating internal resources. Provide timely progress updates to the customer. Facilitate attainment of operations excellence and customer satisfaction via operations productivity, reliability, quality, cost reduction, services, continuous improvements, and meeting of budgets. Maintain a relationship with the customer’s counterparts from other Refinery Units where from APQ either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for APQ and the customers current and future product demand. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Accountable to view all IOW Event Manager Logs and ensure proper actions have been taken on a daily basis. Accountable to personally inspect all Active Leaks each shift and update any degradation in his report. Accountable to audit, review and assign action each day for the logs from his operators. Accountable to complete his team’s Work List on daily, weekly, monthly, and annual basis. Accountable to ensure implementation of issued mitigation plans for all Emergency and High level (Safety Risk/Environment Risk/Availability Risk/Utilization Risk/Energy Risk) log items.<br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations preferred. An associate technical degree (2-year certificate) will be considered based on years of experience and competence. Experience in gas, petrochemical, or related industries in operations, engineering, and/or a maintenance function. Demonstrated HYCO knowledge a plus, with a minimum of 10 years’ experience with 4 + years in line supervision of process operations roles. Expectation based on level of experience for the operations team to achieve a ‘Level 1 / Board Level’ status within 2 – 4 years. Operators will be evaluated during the training period and placed at the level of competence accordingly. All the operations team are considered field and board operators when Level 1 is achieved. Leadership positions are expected to follow the progression process. The HYCO Operations Supervisor is an extension of the operating team and is expected to engage in plant operations when required. Proven coordination experience in a multi team environment which includes operations, engineering, and maintenance. Good leadership, interpersonal and teamwork skills with the ability to communicate clearly and effectively throughout all levels within the organization and externally. Promotes a ‘one team’ environment. Ability to communicate and manage customer interactions on a daily basis. Wide technical knowledge in operations, engineering, and maintenance activities. Proficiency in English speaking and writing. Knowledge and understanding of local environmental and health and safety requirements.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
Fortinet, Inc
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>The <strong>Service Relationship Manager</strong> has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively resolve issues and propose innovative solutions. The Service Relationship Manager is the voice of the customer within Fortinet and is closely involved in all customer escalations, working closely with sales and other support team members to organize and manage situations. The Service Relationship Manager continually assures the value of services across the customer’s organization and jointly defines objectives and measures to drive improvements. The Service Relationship Manager leads service meetings and conference calls to discuss open incidents, oversee implementation project services and to review Quarterly activity. The Service Relationship Manager is engaged in the pre-Sales phase to ensure that new projects have the right services and the delivery teams are ready to provide best in class service. The Service Relationship Manager may be a paid service. Customer feedback and a reduction in incidents are key measurable of success.</span></span></p><br><p><span><span><strong>Responsibilities</strong></span></span><span><span><strong>:</strong></span></span></p><br><ul><li><p><span><span>Act as the customer’ Single Point of Contact for Services and Support facilitating conference calls, meetings and engaging the appropriate resources</span></span></p><br></li><li><p><span><span>Ensure delivery across the customer’s organization and meet or exceed operational KPIs</span></span></p><br></li><li><p><span><span>Match customer’s evolving service needs (based on business requirements, expansion, industry challenges, reductions, proactive vs. reactive service needs, etc.) to Fortinet offers thus driving services absorption</span></span></p><br></li><li><p><span><span>Lead the services delivery team towards the customer, the sales teams and any other internal or external organizations</span></span></p><br></li><li><p><span><span>Build executive/senior relationships within customer and understand the customer’s business practices/procedures, business drivers and corporate culture</span></span></p><br></li><li><p><span><span>Maintain an intimate understanding Fortinet support and service capabilities and limitations</span></span></p><br></li><li><p><span><span>Own Customer Success by developing Service & Support Plans</span></span></p><br></li><li><p><span><span>Address any customer satisfaction issues across the customer’s organization and follow up</span></span></p><br></li><li><p><span><span>Produce Quarterly reports including service performance and upcoming 90 day plans</span></span></p><br></li><li><p><span><span>Manages technical escalations by hosting conference calls, facilitating actions and producing customer facing updates</span></span></p><br></li><li><p><span><span>Provide regular updates to the customer and visit on an agreed frequency</span></span></p><br></li><li><p><span><span>Ensure delivery teams meet their contracted obligations by following through with management on corrective actions</span></span></p><br></li><li><p><span><span>Negotiate, document and communicate a governance structure for the account ensuring all parties (customer, partner, Fortinet) understand what they will be held accountable for in the customer relationship</span></span></p><br></li><li><p><span><span>Leverage customer relationship in supporting Sales in renewals success, ensure optimal service penetration and identify up sell opportunities</span></span></p><br></li><li><p><span><span>Build RFP responses for innovative service solutions in conjunction with Sales to meet the customers’ needs and requirements.</span></span></p><br></li><li><p><span><span>Ensure continued alignment with and the objectives of the product sales team</span></span></p><br></li><li><p><span><span>Drive continual process improvements to achieve business goals and maximize customer service</span></span></p><br></li><li><p><span><span>Analytical Ability – effectiveness in analyzing situations and identifying key issues</span></span></p><br></li><li><p><span><span>Planning and execution – defining and measuring business goals, monitoring progress, taking action when necessary to rectify situations and meet deadlines</span></span></p><br></li><li><p><span><span>Proactive – taking responsibility for making things happen.</span></span></p><br></li><li><p><span><span>Teamwork – collaborating with and promoting collaboration</span></span></p><br></li><li><p><span><span>Technical expertise – up to date high level telecommunications and internetworking</span></span></p><br></li><li><p><span><span>Adaptability – maintain performance under pressure to ensure effective decision making</span></span></p><br></li><li><p><span><span>Influence – using appropriate interpersonal styles and methods of communication to influence others positively to meet objectives of all parties</span></span></p><br></li><li><p><span><span>Relationships – building and sustaining key relationships to build a successful business ecosystem</span></span></p><br></li><li><p><span><span>Service DNA – understanding customer service excellence inside-out and identifying areas for improvement on a daily basis</span></span></p><br></li><li><p><span><span>Communications – communicating clearly, succinctly and effectively</span></span></p><br></li><li><p><span><span>Bachelor's Degree or equivalent</span></span></p><br></li><li><p><span><span>Operational excellence qualification (ITIL) or experience</span></span></p><br></li></ul><p><span><span><strong>Education & Languages:</strong></span></span></p><br><ul><li><p><span><span>Excellent written English </span></span><span><span> (+ Arabic) </span></span></p><br></li><li><p><span><span>Bachelor's Degree or equivalent</span></span></p><br></li><li><p><span><span>Operational excellence qualification (ITIL) or experience</span></span></p><br></li><li><p><span><span>Fortinet certification highly desirable -NSE4 or similar</span></span></p><br></li></ul><p>#LI-NC1</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Accenture
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>Role Title</span><span>:</span><span>Security Consulting Consultant</span></b></p><br><br><p><b><span>Location: </span><span>Riyadh, Saudi Arabia</span></b><br><br><b><span>About Accenture</span></b></p><br><br><br><p><span><span>Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core,</span><span>optimize</span><span>their operations, accelerate revenue</span><span>growth</span><span>and enhance citizen services—creating tangible value at speed and scale. We are a talent and</span><span>innovation led</span><span>company with</span><span>738,000 people</span><span>serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional</span><span>expertise</span><span>and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders,</span><span>partners</span><span>and communities. Visit us at</span></span><u><span>www.accenture.com</span></u><span><span>.</span></span></p><br><br><br><br><p><b><span>Responsibilities and Accountabilities:</span></b></p><br><br><br><p><span><span>Governance</span><span>:</span></span></p><br><br><br><ul><li><p><span><span>Develop</span><span>cyber frameworks, policies, processes, procedures, guidelines, and related documentation.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Review existing and proposed policies and related documentation with stakeholders</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop reporting metrics,</span><span>KPIs, and</span><span>dashboards</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor how effectively cybersecurity policies, principles and practices are implemented in the delivery of planning and management services.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure that cybersecurity workforce management policies and processes</span><span>comply with</span><span>legal and organizational requirements</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Interpret and apply applicable laws,</span><span>statutes</span><span>and regulatory documents to ensure they are reflected in</span><span>the cybersecurity</span><span>policies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provide</span><span>policy guidance to cybersecurity management,</span><span>staff</span><span>and users.</span></span></p><br><br></li></ul><br><br><p><span><span>Risk Management:</span></span></p><br><br><br><ul><li><p><span><span>Effectively communicate</span><span>Cybersecurity</span><span>risks and posture to senior management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop risk mitigation strategies to effectively manage risk</span><span>in accordance with</span><span>organizational risk appetite</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure that decisions relating to</span><span>Cybersecurity</span><span>are based on sound risk management principles</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform risk analysis whenever an application or system undergoes a major change</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provide input to the risk management framework and related documentation</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure</span><span>Cybersecurity</span><span>risks are</span><span>identified</span><span>and managed appropriately through the organization's risk governance process.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Carry out a</span><span>Cybersecurity</span><span>risk</span><span>assessment</span><span>s</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work with others to implement and</span><span>maintain</span><span>a</span><span>Cybersecurity</span><span>risk management program</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identify</span><span>and assign individuals to specific roles associated with the execution of the Risk Management Framework</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Establish a risk management strategy for the organization that includes a determination of risk tolerance</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conduct</span><span>an initial</span><span>risk assessment of stakeholder assets and update the risk assessment on an ongoing basis</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work with organizational officials to ensure continuous monitoring tool data provides situation</span><span>awareness of risk levels</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Use</span><span>risk management related tools such as</span><span>eGRC</span><span>and</span><span>monitoring tools to assess risk</span><span>s</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop methods to effectively</span><span>monitor</span><span>and measure risk, compliance, and assurance efforts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Determine</span><span>and document supply chain risks for critical system elements, where they exist.</span></span></p><br><br></li></ul><br><br><p><span><span>Compliance</span><span>& Regulation:</span></span></p><br><br><br><ul><li><p><span><span>Analyze the organization's</span><span>Cybersecurity</span><span>policies and configurations to evaluate compliance with regulations</span><span>and organization compliance frameworks</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Recognize patterns of non-compliance with</span><span>Cybersecurity</span><span>policies and related documentation to</span><span>identify</span><span>ways to improve the documentation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Periodically review</span><span>Cybersecurity</span><span>strategy, policies, and related documents to</span><span>maintain</span><span>compliance with applicable legislation and regulation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Work with stakeholders to resolve</span><span>Cybersecurity</span><span>incidents and vulnerability compliance issues</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop methods to effectively</span><span>monitor</span><span>and measure risk, compliance, and assurance efforts</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop specifications to ensure that risk, compliance, and assurance efforts conform with</span><span>Cybersecurity</span><span>requirements.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor and evaluate a system's compliance with</span><span>Cybersecurity</span><span>, resilience, and dependability requirements</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop</span><span>Cybersecurity</span><span>compliance processes and audits for services provided by third parties</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain knowledge of applicable legislation, regulation, and accreditation standards and regularly review these to ensure continued organizational compliance</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Cooperate with relevant regulatory agencies and other legal entities in any</span><span>compliance</span><span>reviews or investigations.</span></span></p><br><br></li></ul><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Four Points
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Le Meridien
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.<br>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
alfanar Group
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Ensures the production of high-quality goods by overseeing and implementing quality control processes throughout the manufacturing process. develop and maintain quality standards, conducting inspections, addressing product non-conformities, and driving continuous improvement initiatives to enhance overall manufacturing quality.</p><br>
<br><br>Key Accountability Areas <br><p>Quality Standards and Processes:</p><br>
<ul>
<li>Establish, continually improve, and monitor AED standards by directly inspecting samples during the production process or conducting random checks on finished products. </li>
<li>Elaborate, document, and implement procedures, forms, and instructions for recording, evaluating, and reporting quality and reliability data in close collaboration with SCI. </li>
<li>Additionally, regularly assess the effectiveness of the quality system based on meaningful Key Performance Indicators (KPIs).</li>
</ul>
<p>Performance Monitoring and Improvement:</p><br>
<ul>
<li>Utilize statistical data techniques to monitor AED performance. </li>
<li>Investigate customer concerns or complaints about the quality of services and systematically report proposed or required changes. </li>
<li>Take necessary steps in case of potentially unsafe or poor-quality services.</li>
</ul>
<p>Quality and Health, Safety, Environment (QHSE):</p><br>
<ul>
<li>Facilitate the development, implementation, and maintenance of QHSE policies if applicable. Collaborate with purchasing staff to establish quality requirements from external suppliers. </li>
<li>Set up and maintain controls and documentation procedures.</li>
</ul>
<p>Internal Quality Initiatives:</p><br>
<ul>
<li>Lead internal initiatives to ensure managers and employees understand the importance of quality for all services provided. </li>
<li>Elaborate on a Quality Strategy and lead discussions with every Business Unit Manager (BUM), aiming for ISO certification.</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li>
<li>Ability to recognize low performers and guide them to improve or release them.</li>
<li>Ability to treat subordinates equally without any discrimination.</li>
<li>Assessment criteria of subordinates is performance that leads to planned results.</li>
<li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li>
</ul>
<p>Responsibility:</p><br>
<ul>
<li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li>
<li>Able to anticipate problems and make the necessary proactive steps to prevent them</li>
<li>Ability to take necessary and proper timely decisions.</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Deliver the required results in timely manner with required quality and cost.</li>
<li>Making a Tangible Difference:</li>
<li>Must make a tangible difference to his area of operation. and exceed business expectations.</li>
</ul>
<p>Business Planning and Performance:</p><br>
<ul>
<li>Able to transform the corporate goals into business plans.</li>
<li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li>
<li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li>
<li>Provide periodic work progress reports.</li>
<li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li>
</ul>
<p>Organizational Development:</p><br>
<ul>
<li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li>
<li>Ensure availability of job descriptions for all job roles and deployment.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
<li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li>
<li>Promote the automated systems and using them fully, to spread its culture.</li>
</ul>
<p>Adaptation:</p><br>
<ul>
<li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li>
</ul>
<br><br>Academic Qualification <br>Bachelor Degree in Electrical Engineering or Mechanical Engineering<br><br><br>Work Experience <br>6 to 10 Years<br><br><br>Technical / Functional Competencies <br>Quality Management Systems<br>Quality Mentoring<br>Quality Metrics<br>Quality Policy<br>Total Quality Management<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Al Ahsa
Be Part of a Legacy Bigger Than the Game <br>At Al-Qadsiah Club we create more than teams! We’re crafting a legacy that goes beyond the game, making an impact both on and off the field. Driven by ambition, synergy, and innovation, we aim to inspire generations while shaping the future of Saudi sports.<br>This is more than just a job! It’s an opportunity to be part of something larger than yourself. At Al-Qadsiah, you’ll play a key role in shaping our legacy, contributing to the nation’s sports vision, and making history every step of the way.<br>Job Summary<br>The IT Systems Engineer is responsible for designing, implementing, administering, and maintaining the organization's IT infrastructure to ensure high availability, optimal performance, business continuity, and information security.<br>The role includes managing servers, identity and access management solutions, email systems, Microsoft 365, Microsoft Entra ID, Active Directory, backup and disaster recovery solutions, endpoint management, enterprise applications, and supporting cybersecurity initiatives while ensuring compliance with organizational policies and industry best practices.<br> <br>Key Responsibilities<br>1. Infrastructure & Server Administration<br> Install, configure, administer, and maintain Windows Server environments.<br> Manage virtualization platforms (Hyper-V / VMware).<br> Monitor server performance and service availability.<br> Perform system maintenance, security updates, and patch management.<br> Manage storage systems and file servers.<br> Administer DNS, DHCP, and centralized printing services.<br> <br>2. Active Directory Administration<br> Administer Active Directory Domain Services (AD DS).<br> Create, modify, disable, and remove user accounts.<br> Manage Organizational Units (OU).<br> Manage security and distribution groups.<br> Configure and maintain Group Policy Objects (GPO).<br> Implement password policies and account security controls.<br> Troubleshoot authentication and domain-related issues.<br> <br>3. Microsoft 365 & Email Administration<br> Administer the Microsoft 365 environment.<br> Manage Exchange Online.<br> Create and manage user mailboxes.<br> Administer shared mailboxes and distribution groups.<br> Manage Microsoft licensing.<br> Administer Microsoft Teams, Share Point, and One Drive.<br> Troubleshoot email-related issues.<br> Manage email security, anti-spam, and mail flow policies.<br> <br>4. Microsoft Entra ID (Azure AD) Administration<br> Manage user identities and authentication.<br> Administer Microsoft licenses.<br> Configure and manage Conditional Access policies.<br> Implement and manage Multi-Factor Authentication (MFA).<br> Manage organizational devices.<br> Administer cloud identity services and integrations.<br> <br>5. Identity & Access Management (IAM)<br> Administer Identity & Access Management (IAM) solutions.<br> Implement Role-Based Access Control (RBAC).<br> Manage Single Sign-On (SSO).<br> Perform periodic user access reviews.<br> Manage the Joiner, Mover, and Leaver (JML) process.<br> Enforce the Principle of Least Privilege.<br> <br>6. Privileged Access Management (PAM)<br> Administer Privileged Access Management (PAM) solutions.<br> Manage privileged and administrative accounts.<br> Protect privileged credentials and privileged access.<br> Implement Just-In-Time (JIT) privileged access where applicable.<br> Monitor privileged account activities.<br> Manage password rotation and privileged credential security.<br> <br>7. Endpoint Management<br> Administer Microsoft Intune.<br> Manage Endpoint Management solutions.<br> Manage Mobile Device Management (MDM).<br> Deploy applications and security policies.<br> Manage device compliance.<br> Manage operating system updates and endpoint configurations.<br> Administer Bit Locker and Microsoft Defender security policies.<br> <br>8. Backup & Disaster Recovery<br> Manage enterprise backup solutions.<br> Monitor backup jobs and resolve failures.<br> Perform regular backup restoration testing.<br> Maintain Disaster Recovery (DR) plans.<br> Participate in Business Continuity (BCP) testing.<br> Ensure data protection and recoverability.<br> <br>9. Certificate & Internal Services Administration<br> Manage SSL/TLS certificates.<br> Administer Public Key Infrastructure (PKI).<br> Renew and maintain digital certificates.<br> Support internal certificate-related services.<br> <br>10. Infrastructure Monitoring<br> Manage infrastructure monitoring platforms such as PRTG, Zabbix, or equivalent solutions.<br> Monitor server and service availability.<br> Monitor infrastructure and network performance.<br> Configure alerts and reporting.<br> Analyze incidents and implement proactive improvements.<br> <br>11. Cybersecurity Support<br> Support and maintain Trend Vision One.<br> Support Forti Analyzer.<br> Support Forti Gate infrastructure services.<br> Collaborate with the Cybersecurity team to investigate and remediate security incidents.<br> Implement system hardening standards.<br> Assist in vulnerability remediation.<br> Participate in security audits and compliance activities.<br> <br>12. Enterprise Systems Administration<br> Administer enterprise business applications.<br> Manage user permissions and system access.<br> Support system integrations.<br> Coordinate with vendors and third-party providers.<br> Troubleshoot enterprise application issues.<br> Participate in application upgrades and testing.<br> Ensure system availability, performance, and reliability.<br> <br>13. Advanced Technical Support<br> Provide Level 2 and Level 3 technical support.<br> Troubleshoot complex infrastructure issues.<br> Support IT infrastructure and digital transformation projects.<br> Coordinate with vendors and external service providers.<br> <br>14. Documentation & Governance<br> Develop and maintain technical documentation.<br> Maintain infrastructure diagrams and architecture documentation.<br> Document system configurations and operational procedures.<br> Maintain Disaster Recovery documentation.<br> Follow Change Management processes.<br> Ensure compliance with cybersecurity policies, governance requirements, and industry best practices.<br><br><br><br>Requirements<br><br>Qualifications<br> Bachelor’s degree in information technology, Computer Science, Computer Engineering, Information Systems, or a related field.<br> <br>Experience<br> Minimum of 5 –8 years of experience in Microsoft infrastructure and systems administration.<br> <br>Technical Skills<br> Windows Server<br> Active Directory<br> Group Policy<br> Microsoft 365<br> Exchange Online<br> Microsoft Entra ID (Azure AD)<br> Microsoft Intune<br> Endpoint Management<br> Mobile Device Management (MDM)<br> Identity & Access Management (IAM)<br> Privileged Access Management (PAM)<br> DNS<br> DHCP<br> Hyper-V or VMware<br> Backup & Recovery<br> Disaster Recovery (DR)<br> PRTG / Zabbix<br> Forti Gate<br> Forti Analyzer<br> Trend Vision One<br> Power Shell<br> Basic Microsoft SQL Server Administration<br> TCP/IP<br> VPN<br> SSL / PKI<br> <br>Preferred Certifications<br> Microsoft Certified: Windows Server Hybrid Administrator Associate<br> Microsoft Certified: Azure Administrator Associate (AZ-104)<br> Microsoft 365 Administrator Associate<br> ITIL Foundation<br> VMware Certified Professional (VCP) – Preferred<br> Comp TIA Server+<br> Comp TIA Network+<br> <br>Core Competencies<br> Strong analytical and problem-solving skills.<br> Critical thinking and decision-making abilities.<br> Ability to work under pressure.<br> Excellent communication and interpersonal skills.<br> Time management and prioritization.<br> Teamwork and collaboration.<br> Technical documentation skills.<br> Commitment to cybersecurity, governance, and industry best practices.<br> <br><br><br><br>Benefits<br><br> <br>Why Join Al-Qadsiah? Be Part of the Legacy: Join a club that’s redefining the future of Saudi sports, striving to lead the competition and set new standards of excellence.<br> Experience the Culture: Thrive in an environment that values quality, accountability, diversity, synergy, innovation, and ambition, while embracing harmony. This is the Qadsiah Way.<br><br>Skills: Qualifications: <br> <br>• Diploma or Bachelor’s degree in Food Science, Food Safety, Public Health, or related field. <br> <br>• Certified in HACCP (Level 3 or above preferred). <br> <br>• Minimum 3–5 years of experience in food safety, preferably in hospitality, large-scale <br> <br>catering, or sports facilities. <br> <br>• Strong knowledge of Saudi food safety regulations. <br> <br>• Professional certification (e.g., ISO 22000, NEBOSH Food Safety – preferred). <br> <br>• Excellent documentation and reporting skills. <br> <br>• Strong communication and training abilities. <br> <br>• Fluency in Arabic and English preferred. <br> <br>Key Competencies <br> <br>• Attention to detail <br> <br>• Leadership and team coordination <br> <br>• Analytical and problem-solving skills <br> <br>• Strong organizational skills <br> <br>• High ethical standards and accountability
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Architect serves as the strategic link between business vision and enterprise execution. This role is responsible for developing, governing, and continuously enhancing the organization's business architecture to ensure alignment between strategy, capabilities, processes, products, and transformation initiatives. Leveraging industry-leading frameworks and methodologies such as TOGAF, BPMN 2.0, BAGuild, eTOM, APQC, and ABPMP, the Business Architect enables business transformation by defining current and future-state architectures, identifying capability gaps, and ensuring that enterprise investments deliver measurable business value.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Business Architecture Development</strong> Develop and maintain baseline and target-state business architectures aligned with corporate objectives and digital transformation strategies. Document and analyze business capabilities, value streams, business processes, information models, organizational structures, and operating models. Design future-state business models that enhance operational efficiency, customer experience, and business performance.</li><li><strong>Gap Analysis & Transformation Planning</strong> Conduct structured gap assessments between current and target business architectures. Identify opportunities for capability enhancement, process optimization, operating model redesign, and business transformation. Define recommendations and initiatives to bridge identified gaps.</li><li><strong>Enterprise Architecture Governance</strong> Establish and maintain business architecture principles, standards, methodologies, and governance practices. Ensure compliance with enterprise architecture frameworks, business process standards, and modeling conventions. Participate in architecture review boards and governance committees.</li><li><strong>Business Process & Capability Management</strong> Develop and maintain enterprise capability maps, value stream maps, process architectures, and business operating models. Apply BPMN 2.0, eTOM, APQC, and industry best practices to drive process standardization and optimization. Support continuous improvement initiatives across business functions.</li><li><strong>Strategic Advisory & Stakeholder Engagement</strong> Partner with business leaders, product owners, project managers, and transformation teams to align initiatives with enterprise strategy. Promote the value of business architecture and architecture-driven decision-making across the organization. Facilitate workshops and strategic discussions to define business requirements and transformation priorities.</li><li><strong>Impact Assessment & Analysis</strong> Conduct impact analyses related to strategic, regulatory, technological, and organizational changes. Assess impacts on business capabilities, operating costs, risk exposure, customer experience, and organizational effectiveness. Provide recommendations to support informed investment and transformation decisions.</li><li><strong>Enterprise Demand Management</strong> Capture emerging business needs and translate them into architectural requirements. Evaluate solution feasibility, strategic alignment, and business value before investment approval. Support business case development and prioritization activities.</li><li><strong>Roadmap Development & Transformation Support</strong> Contribute to enterprise architecture roadmaps and transformation plans. Define implementation sequencing, dependencies, milestones, and success metrics. Support change management and organizational adoption efforts.</li><li><strong>Coaching & Organizational Maturity</strong> Mentor stakeholders on business architecture, business process management, and continuous improvement methodologies. Support organizational maturity initiatives aligned with BAGuild, ABPMP BPM CBOK, and industry best practices. Promote a culture of process excellence and architecture governance.</li><li><strong>Required Qualifications & Skills:</strong> Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, Computer Science, or a related field. Master's degree preferred. Minimum 5 years of experience in Business Architecture, Enterprise Architecture, Strategy Consulting, Business Transformation, or Management Consulting. Strong understanding of Enterprise Architecture frameworks such as TOGAF. Experience with Business Process Management (BPM) methodologies and BPMN 2.0. Knowledge of industry frameworks such as eTOM, APQC, BAGuild, and ABPMP BPM CBOK. Experience developing capability maps, value streams, business process architectures, and operating models. Strong analytical, problem-solving, and strategic thinking capabilities. Excellent stakeholder management, facilitation, and communication skills. Experience working in large-scale transformation and digital initiatives.</li><li><strong>Preferred Certifications</strong> TOGAF Certification Certified Business Architect (CBA) ABPMP CBPP Certification BPMN Certification Lean Six Sigma Green Belt or Black Belt Business Analysis Certifications (CBAP, PMI-PBA) are advantageous</li></ul><p></p></section>
Le Meridien
Saudi - Riyadh
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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Delta Hotels and Resorts
Saudi - Riyadh
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Saudi - Riyadh
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Saudi - Jeddah
Data Privacy Expert Location Saudi Arabia Experience5–10 Years Notice Period Immediate to 30 Days Maximum Employment Type Full-Time Job Summary We are looking for an experienced Data Privacy Expert to lead and support the organization's data privacy and protection program in compliance with the Saudi Personal Data Protection Law (PDPL), its Implementing Regulations, NDMO requirements, SAMA regulations, and other applicable Saudi data protection and cybersecurity frameworks. The successful candidate will be responsible for developing and operationalizing privacy policies, conducting PIAs/DPIAs, maintaining the Record of Processing Activities (RoPA), managing data privacy risks, overseeing third-party privacy compliance, supporting data subject rights, managing cross-border data transfers, and advising business and technology stakeholders on privacy requirements. The role requires strong knowledge of the Saudi regulatory environment, particularly within the banking/financial services sector, along with the ability to engage effectively with senior management, regulators, legal teams, technology teams, vendors, and business stakeholders. Key Responsibilities Data Privacy Governance & Compliance Develop, implement, and continuously improve Data Privacy Policies, Processes, Procedures, Standards, Principles, Guidelines, and Templates in accordance with KSA PDPL, Implementing Regulations, NDMO requirements, and applicable regulatory requirements. Advise the organization and employees on personal data processing, collection, use, storage, sharing, retention, and disposal requirements. Ensure business processes, records, applications, systems, and technologies containing personal data comply with applicable privacy requirements. Establish and maintain a comprehensive Data Privacy Compliance Framework. Define privacy standards and requirements to be followed by Information Security, IT, Data Management, and business teams. Regularly review and enhance privacy practices to address regulatory, business, and technology changes. PIA, DPIA & RoPALead Privacy Impact Assessment (PIA) and Data Protection Impact Assessment (DPIA) activities across the organization. Conduct and maintain the Record of Processing Activities (RoPA) repository for all relevant personal data processing activities. Identify processing activities requiring DPIAs based on PIA results and applicable regulatory requirements. Conduct DPIAs and recommend appropriate technical and organizational controls to mitigate identified privacy risks. Conduct data flow mapping to document the lifecycle of personal data from collection through processing, storage, sharing, archival, and destruction. Support the business in identifying and prioritizing critical and high-risk personal data processing activities. Privacy Risk Management Develop and maintain a comprehensive Data Privacy Risk Register covering identified risks, risk owners, treatment plans, target closure dates, and remediation status. Assess privacy risks associated with new and existing business processes, applications, systems, products, and services. Review privacy controls implemented by business and technology teams and recommend improvements where required. Define privacy performance metrics and KPIs/KRIs and provide regular reporting to senior management. Monitor emerging privacy risks and regulatory developments and recommend appropriate corrective actions. Third-Party & Vendor Privacy Management Conduct privacy due diligence and assessments of third-party vendors, suppliers, and service providers. Collaborate with Procurement, Legal, Information Security, and Business teams to assess third-party privacy risks. Review and advise on privacy requirements in vendor contracts, agreements, and statements of work. Support negotiation of Data Processing Agreements (DPAs), privacy clauses, data sharing agreements, and other relevant contractual provisions. Monitor third-party compliance with applicable privacy obligations throughout the vendor lifecycle. Data Subject Rights & Privacy Notices Establish and maintain processes, policies, and procedures for managing Data Subject Rights (DSRs). Manage and respond to data subject requests in accordance with applicable PDPL requirements and organizational procedures. Coordinate with relevant business, legal, technology, and customer service teams to ensure timely resolution of DSRs. Develop and maintain clear, transparent, and compliant Privacy Notices across customer, employee, digital, and other relevant channels. Data Breach & Incident Management Provide privacy consultation and guidance during personal data breaches, cybersecurity incidents, and privacy-related incidents. Support incident investigation, assessment, escalation, documentation, and regulatory reporting where applicable. Advise senior management and relevant stakeholders on privacy implications and required remediation actions. Ensure appropriate procedures are established for managing and responding to Personal Data Breaches. Cross-Border Data Transfers & Data Sharing Advise stakeholders on cross-border personal data transfers and applicable regulatory requirements. Establish and maintain processes for assessing, approving, documenting, and monitoring cross-border data transfers. Review and support the implementation of Data Sharing Agreements with external parties. Ensure data sharing and transfer arrangements comply with applicable Saudi privacy and regulatory requirements. Regulatory & Stakeholder Engagement Act as a key point of contact for privacy-related matters involving customers, employees, business stakeholders, vendors, and regulatory authorities. Collaborate with SAMA, SDAIA, NDMO, and other relevant authorities on data protection and privacy matters. Support regulatory inspections, assessments, inquiries, investigations, and information requests. Work closely with Legal on privacy-related legal requirements, regulatory inquiries, investigations, and contractual matters. Serve as a liaison between Business, Data, Legal, Information Security, IT, and Technology teams to ensure personal and sensitive data protection requirements are clearly understood and implemented. Reporting & Continuous Improvement<br>Qualifications & Experience Bachelor's degree in Information Technology, Cybersecurity, Computer Science, Engineering, Data Management, Law, or a related field.5–10 years of relevant professional experience, with at least 5 years in a dedicated Data Privacy, Data Protection, Privacy Governance, or Data Compliance role. Strong hands-on experience with Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations. Strong understanding of NDMO requirements and Saudi data governance and privacy requirements. Experience working with SAMA regulations/frameworks, preferably within the banking or financial services sector. Experience with privacy and cybersecurity frameworks applicable to the Saudi financial sector, including SAMA Cyber Security Framework (CSF) and relevant IT governance requirements. Practical experience in RoPA, PIA, DPIA, data mapping, privacy risk assessments, DSRs, privacy notices, breach management, and data transfer assessments. Experience in data governance and data management is highly desirable. CDMP certification or relevant data management certification will be an advantage. Experience working in a large, complex organization, preferably within banking, financial services, fintech, telecommunications, or other highly regulated industries. Fluent in both Arabic and English, written and spoken. Required Skills In-depth knowledge of KSA PDPL and applicable data protection regulations. Strong understanding of privacy principles including:Data minimization Purpose limitation Transparency Accountability Data accuracy Storage limitation Confidentiality and integrity Strong understanding of data privacy governance, risk, and compliance. Knowledge of data management, data governance, information security, and IT environments. Strong understanding of personal and sensitive data protection requirements. Ability to conduct and document PIAs, DPIAs, RoPA, data flow mapping, and privacy risk assessments. Strong third-party/vendor privacy assessment and contract review skills. Excellent analytical, problem-solving, and decision-making capabilities. Strong stakeholder management and influencing skills. Excellent written and verbal communication skills in Arabic and English. Strong attention to detail and ability to handle confidential and sensitive information with a high degree of integrity. Proficiency in Microsoft Office Suite, including Word, Excel, Power Point, and related reporting tools. Preferred Certifications Candidates with one or more of the following certifications will be preferred:CIPP/E, CIPP/MENA, CIPM, CIPTCDMPISO/IEC 27701ISO/IEC 27001CISA / CISM / CISSPOther recognized Data Privacy, Data Protection, Data Governance, or Information Security certifications.<br>Key Candidate Criteria:Experience: 5–10 years Relevant Privacy Experience: Minimum 5 years Location: Saudi Arabia Language: Arabic & English – Fluent Industry: Banking / Financial Services preferred PDPL: Strong hands-on expertise required SAMA: Relevant experience required Notice Period: Immediate to 30 days maximum Data Privacy: Strong practical experience in RoPA, PIA, DPIA, DSR, data mapping, breach management, vendor privacy, and cross-border transfers<br><br>If interested pls reply with updated cv to balaguru@hastraa.com<br>WRBalaguru