Dermatologist Jobs - Riyadh Saudi
1024 Jobs Found
Qiddiya Investment Company
Saudi - Riyadh
<p>The Specialist Partnerships supports the Senior Manager in the day-to-day execution of Qiddiya DMO's partnership acquisition, onboarding, activation, and account management activities. This is a high-impact, execution-focused role responsible for managing a portfolio of Tier 2 and Tier 3 partners, coordinating FAM trips and trade events, maintaining the partnerships CRM, and producing partner-facing collateral and reporting. The role serves as a key operational link between the Senior Manager and the wider Commercial, Marketing, and Legal teams.</p><p>1. Partnership Pipeline & CRM Management</p><ul><li>Maintain the partnerships CRM (Salesforce or equivalent) as the single source of truth, ensuring all partner records, deal stages, activity logs, and revenue projections are accurate and current.</li><li>Conduct prospect research to identify new partnership targets across travel agencies, tour operators, DMCs, and corporate travel buyers for priority source markets.</li><li>Prepare partnership pitch decks, capability presentations, and business case documents for the Senior Manager and Senior Director.</li><li>Track and manage the partnership pipeline through all deal stages prospect, approach, proposal, negotiation, contracting, and onboarding.</li><li>Manage the preparation and coordination of partnership agreements, MOUs, and contract documentation in collaboration with Legal.</li></ul><p>2. Partner Onboarding & Activation</p><ul><li>Lead the end-to-end onboarding process for newly signed partners including account setup, Trade Portal access provisioning, product briefings, and introductory training.</li><li>Develop and maintain the Qiddiya Partnership Welcome Pack and onboarding toolkit for new partners.</li><li>Coordinate and conduct partner product training sessions (virtual and in-person), ensuring agents have the knowledge and confidence to sell Qiddiya.</li><li>Monitor partner activation metrics tracking time-to-first-booking, booking frequency, and early-stage revenue contribution for all newly onboarded partners.</li><li>Address partner onboarding queries, technical setup issues, and initial concerns in a timely and professional manner.</li></ul><p>3. Account Management Tier 2 & Tier 3 Partners</p><ul><li>Manage an active portfolio of Tier 2 and Tier 3 partnership accounts with regular structured check-ins, performance reviews, and co-marketing coordination.</li><li>Track partner booking performance against contracted targets and proactively identify underperforming accounts requiring support or re-engagement.</li><li>Develop and share monthly performance reports with each managed partner, highlighting booking trends, upcoming opportunities, and recommended actions.</li><li>Escalate significant account issues or commercial risks to the Senior Manager for resolution.</li><li>Build strong day-to-day working relationships with partner contacts to ensure Qiddiya remains front-of-mind in their sales activity.</li></ul><p>4. FAM Trips & Trade Event Coordination</p><ul><li>Plan and execute Qiddiya's FAM trip calendar handling agent selection, itinerary design, logistics, accommodation, on-site experience facilitation, and post-FAM follow-up.</li><li>Coordinate Qiddiya's presence and participation at domestic and international travel trade events including booth setup, agent meeting scheduling, and collateral preparation.</li><li>Track FAM trip outcomes monitoring post-FAM booking conversion, agent advocacy activity, and social media amplification.</li><li>Manage event budgets and produce post-event ROI reports for the Senior Manager.</li></ul><p>5. Reporting, Content & Administration</p><ul><li>Produce weekly partnership pipeline and performance reports for the Senior Manager.</li><li>Create and update partner-facing content including rate sheets, product guides, destination factsheets, and booking instruction documents.</li><li>Support the development of the Qiddiya Specialist Certification Programme, including content preparation, agent enrollment tracking, and certification issuance.</li><li>Maintain an accurate and up-to-date register of all active partnership agreements, renewal dates, and key commercial terms.</li><li>Support the Senior Manager in preparing Quarterly Business Review (QBR) materials for Tier 1 partners.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Experience Requirements</p><p>Minimum 3 5 years of experience in commercial partnerships, travel trade sales support, or tourism account management.</p><p>Hands-on experience managing CRM platforms for pipeline and account tracking (Salesforce preferred).</p><p>Experience coordinating FAM trips, trade events, or destination roadshows.</p><p>Background in preparing commercial presentations, partner reports, and sales collateral.</p><p>Knowledge of the GCC / Saudi Arabia tourism market and travel trade landscape is preferred.</p><p>Core Competencies & Skills</p><ul><li>Strong CRM management skills data discipline, pipeline tracking, and reporting.</li><li>Excellent written and verbal communication skills in English; Arabic is a strong advantage.</li><li>Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaborative platforms (Teams, SharePoint).</li><li>Strong organisational skills with the ability to manage multiple partner accounts and deadlines simultaneously.</li><li>Customer-service orientation with a proactive, solutions-focused approach.</li><li>Familiarity with travel trade booking processes, GDS platforms, and OTA ecosystems.</li></ul>
Client of Pulse Media NL
Saudi - Riyadh
<p>We are seeking a highly organized, dependable, and detail-oriented Remote Data Entry Specialist to join our growing remote operations team. This role is essential in maintaining accurate, structured, and reliable data across internal systems that support business operations and decision-making. This is an excellent opportunity for individuals looking to build a strong foundation in data entry, administrative support, remote data management, and workflow accuracy. The role is ideal for candidates who thrive in structured environments, enjoy working with data, value precision, and take pride in maintaining clean and organized systems. As a Remote Data Entry Specialist, you will contribute to the efficiency of day-to-day operations by updating records, maintaining databases, monitoring data quality, and ensuring information is complete, consistent, and accessible. No extensive prior professional experience is required. This is a true entry-level opportunity with structured guidance and training. Success in this role depends on attention to detail, consistency, accountability, and the ability to follow processes accurately.</p><strong>Key Responsibilities</strong><p>Data Entry & Data Management</p><p>You will play a central role in maintaining accurate and well-structured datasets that support internal operations. Your responsibilities will include:</p><ul><li>Entering, updating, and maintaining data in spreadsheets and internal systems using Google Sheets or Microsoft Excel</li><li>Reviewing data for accuracy, completeness, and formatting consistency</li><li>Standardizing entries (names, contact details, formats, and internal notes)</li><li>Identifying duplicates, errors, inconsistencies, and missing information</li><li>Flagging unclear or incomplete data for follow-up</li><li>Maintaining organized digital files and structured naming conventions</li><li>Supporting reporting by ensuring datasets are clean and reliable</li><li>Keeping logs of updates, corrections, and changes made</li></ul><p>This role requires strong attention to detail, consistency, and data accuracy.</p><p>Task & Workflow Support</p><p>You will help ensure data-related tasks are completed efficiently and on time. Responsibilities include:</p><ul><li>Reviewing incoming data-related requests and organizing them accordingly</li><li>Prioritizing and tracking assigned tasks through completion</li><li>Following up on incomplete or delayed items</li><li>Maintaining clear documentation of task progress</li><li>Communicating when clarification or additional information is needed</li></ul><p>Your ability to stay organized and manage structured workflows will support operational efficiency.</p><p>Tracking, Logs & Reporting</p><p>Accurate tracking ensures visibility and accountability across operations. Key responsibilities:</p><ul><li>Updating trackers for completed, pending, and in-progress work</li><li>Logging daily activities, including updates, corrections, and identified issues</li><li>Preparing simple progress summaries when required</li><li>Monitoring recurring data issues or inconsistencies</li><li>Escalating patterns that indicate process gaps or inefficiencies</li><li>Supporting internal reporting with accurate, up-to-date data</li></ul><p>Quality Control & Data Accuracy</p><p>Maintaining high-quality data is central to this role. Responsibilities include:</p><ul><li>Reviewing all entries before submission to ensure accuracy and consistency</li><li>Following established data standards and formatting guidelines</li><li>Ensuring all records are complete, clear, and properly structured</li><li>Supporting improvements to data processes and workflows</li><li>Maintaining organized, accessible, and well-documented systems</li></ul><p>Strong quality control habits are essential for success.</p><p>Performance Expectations</p><p>Successful candidates will demonstrate:</p><ul><li>High accuracy with minimal data-entry errors</li><li>Strong attention to detail in repetitive tasks</li><li>Consistent and reliable daily output</li><li>Clear communication when issues arise</li><li>Proactive follow-up on missing or unclear data</li><li>Strong organizational and file management skills</li><li>Ability to follow structured processes and guidelines</li><li>Accountability in a remote work environment</li></ul><p>Required Qualifications</p><ul><li>Comfortable working with Google Sheets or Microsoft Excel</li><li>Strong written communication skills</li><li>Ability to follow detailed instructions accurately</li><li>Detail-oriented mindset with strong organizational habits</li><li>Ability to perform repetitive tasks with consistency and focus</li><li>Comfortable working independently in a remote environment</li><li>Reliable internet connection and suitable computer setup</li></ul><p>Entry-level candidates are welcome training and onboarding support will be provided.</p><p>Work Details</p><ul><li>Location: Fully Remote</li><li>Schedule: Flexible with consistent availability required</li><li>Hours: Full-time or part-time depending on workload</li><li>Compensation: Based on experience and engagement level</li></ul><p>Ideal Candidate Profile</p><p>This position is ideal for individuals who:</p><ul><li>Are starting a career in data entry or administrative support</li><li>Prefer structured, process-driven work environments</li><li>Take pride in accuracy and clean data organization</li><li>Enjoy repetitive tasks that require precision</li><li>Thrive in consistent and predictable workflows</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Comfortable working with Google Sheets or Microsoft Excel</li><li>Strong written communication skills</li><li>Ability to follow detailed instructions accurately</li><li>Detail-oriented mindset with strong organizational habits</li><li>Ability to perform repetitive tasks with consistency and focus</li><li>Comfortable working independently in a remote environment</li><li>Reliable internet connection and suitable computer setup</li></ul>
Client of Pulse Media NL
Saudi - Riyadh
<p><br></p><p>Position Summary The Administrative Office Support Professional Operations is responsible for providing comprehensive administrative and operational support to multiple departments. This role requires exceptional organizational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities in a fast-paced remote work environment. The ideal candidate is self-motivated, dependable, resourceful, and capable of maintaining high standards of professionalism while supporting executives, managers, and cross-functional teams across the MENA region.</p><p>Key Responsibilities</p><p>Administrative Support</p><ul><li>Provide comprehensive administrative assistance to operations managers and leadership teams.</li><li>Manage calendars, schedule meetings, appointments, and virtual conferences across multiple time zones.</li><li>Prepare meeting agendas, record meeting minutes, and follow up on assigned action items.</li><li>Organize and maintain digital filing systems and ensure accurate document management.</li><li>Draft, edit, proofread, and format reports, presentations, correspondence, and operational documents.</li><li>Handle confidential information with professionalism and discretion.</li></ul><p>Operations Coordination</p><ul><li>Support daily operational activities and assist in improving workflow efficiency.</li><li>Coordinate internal communication between departments and external stakeholders.</li><li>Monitor operational tasks and ensure deadlines are met.</li><li>Assist with project coordination and progress tracking.</li><li>Maintain operational records and update internal databases.</li><li>Prepare operational reports and performance summaries for management.</li></ul><p>Communication & Customer Support</p><ul><li>Respond promptly and professionally to emails, phone calls, and internal communications.</li><li>Serve as the first point of contact for administrative inquiries.</li><li>Coordinate communication with vendors, contractors, clients, and business partners.</li><li>Support customer and stakeholder communications when required.</li><li>Ensure professional and consistent communication standards are maintained.</li></ul><p>Documentation & Record Management</p><ul><li>Create, update, and maintain company documentation.</li><li>Organize digital records for easy retrieval and compliance.</li><li>Maintain accurate operational logs, reports, and administrative records.</li><li>Ensure document version control and adherence to company procedures.</li></ul><p>Scheduling & Coordination</p><ul><li>Coordinate virtual meetings, webinars, and internal events.</li><li>Arrange travel plans, itineraries, and accommodation when necessary.</li><li>Manage shared calendars and scheduling conflicts efficiently.</li><li>Coordinate onboarding schedules and administrative support for new employees.</li></ul><p>Data Management & Reporting</p><ul><li>Collect, verify, and enter operational data accurately.</li><li>Generate weekly and monthly administrative reports.</li><li>Assist with KPI tracking and operational performance reporting.</li><li>Analyze administrative processes and recommend improvements.</li></ul><p>Process Improvement</p><ul><li>Identify opportunities to streamline administrative workflows.</li><li>Support implementation of new operational procedures.</li><li>Assist with documentation of standard operating procedures (SOPs).</li><li>Promote efficiency through the effective use of digital collaboration tools.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English. Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li></ul><p>Technical Skills</p><ul><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li></ul><p>Core Competencies</p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul><p>Performance Expectations</p><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Office Management, Operations Management, or a related field.</li><li>Minimum of 2 years of experience in administrative support, office administration, operations coordination, or executive assistance.</li><li>Experience working in a remote or distributed team environment is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication skills in English. Arabic language proficiency is considered an advantage.</li><li>High level of professionalism and confidentiality.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to prioritize tasks and work independently with minimal supervision.</li><li>Exceptional attention to detail and accuracy.</li></ul><p>Technical Skills</p><ul><li>Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Google Workspace (Docs, Sheets, Slides, Drive, Calendar)</li><li>Zoom, Microsoft Teams, and Google Meet</li><li>Project management platforms such as Asana, Trello, Monday.com, ClickUp, or similar</li><li>Slack and other workplace communication platforms</li><li>Cloud document management systems</li><li>Data entry and reporting tools</li></ul><p>Preferred Qualifications</p><ul><li>Experience supporting executive leadership or operations teams.</li><li>Familiarity with remote collaboration technologies.</li><li>Knowledge of office administration best practices.</li><li>Experience working within multicultural or international organizations.</li><li>Basic project management knowledge or certification is an advantage.</li></ul><p>Core Competencies</p><ul><li>Organization and planning</li><li>Time management</li><li>Communication</li><li>Team collaboration</li><li>Critical thinking</li><li>Adaptability</li><li>Professionalism</li><li>Accountability</li><li>Initiative</li><li>Confidentiality</li><li>Customer service orientation</li><li>Attention to detail</li></ul>
Elm
Saudi - Riyadh
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<p ><strong><span >OVERVIEW</span></strong></p>
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<p ><strong><span >Job Title</span></strong></p>
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<p ><span >Specialist</span></p>
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<p ><strong><span >Job Code</span></strong></p>
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<p ><span >641946</span></p>
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<p ><strong><span >Grade</span></strong></p>
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<p ><span >I2</span></p>
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<p ><strong><span >Group</span></strong></p>
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<p ><span >CEO Office</span></p>
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<p ><strong><span >Division</span></strong></p>
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<p ><span >Finance</span></p>
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<p ><strong><span >Department</span></strong></p>
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<p ><span >Financial Reporting & Control</span></p>
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<p ><strong><span >Unit</span></strong></p>
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<p ><span >Planning and Budgeting</span></p>
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<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
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<p ><span >The role is to support the organization's financial planning, budgeting, forecasting, and management reporting processes by consolidating business inputs, analyzing financial performance, preparing executive reports, and providing insights that support strategic decision-making, ensuring alignment with corporate objectives, financial governance requirements, and Elm's policies and procedures</span></p>
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<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
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<p ><strong><span >Key Accountabilities</span></strong></p>
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<p ><strong><span >Key Activities</span></strong></p>
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<li ><span >Budget Planning & Coordination</span></li>
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<li ><span >Support the annual budgeting cycle across business units and functions.</span></li>
<li ><span >Coordinate budget preparation activities and timelines with stakeholders.</span></li>
<li ><span >Review submitted budget inputs for completeness and consistency.</span></li>
<li ><span >Consolidate departmental budgets into the corporate financial plan.</span></li>
<li ><span >Assist in preparing budget presentations and supporting documentation.</span></li>
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<li ><span >Forecasting & Financial Planning</span></li>
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<li ><span >Support the preparation of periodic forecasts and long-term financial plans.</span></li>
<li ><span >Maintain financial planning models and forecasting assumptions.</span></li>
<li ><span >Update forecasts based on business performance and strategic initiatives.</span></li>
<li ><span >Analyze forecast changes and assess financial implications.</span></li>
<li ><span >Contribute to continuous enhancement of planning methodologies.</span></li>
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<li ><span >Management Reporting</span></li>
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<li ><span >Prepare monthly, quarterly, and annual management reporting packs.</span></li>
<li ><span >Develop financial summaries and dashboards for business stakeholders.</span></li>
<li ><span >Ensure timely and accurate reporting of financial results.</span></li>
<li ><span >Support preparation of executive and board-level reporting materials.</span></li>
<li ><span >Maintain reporting templates and reporting standards.</span></li>
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<li ><span >Financial Analysis & Variance Reporting</span></li>
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<li ><span >Perform budget versus actual analysis and identify key drivers of variances.</span></li>
<li ><span >Prepare analytical commentary and recommendations for management.</span></li>
<li ><span >Monitor financial performance indicators and trends.</span></li>
<li ><span >Support performance reviews through detailed financial analysis.</span></li>
<li ><span >Highlight risks and opportunities affecting financial outcomes.</span></li>
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<li ><span >Business Performance Monitoring</span></li>
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<li ><span >Monitor departmental and organizational performance against approved plans.</span></li>
<li ><span >Track achievement of financial targets and strategic objectives.</span></li>
<li ><span >Support analysis of costs, revenues, and profitability indicators.</span></li>
<li ><span >Assist stakeholders in understanding financial performance implications.</span></li>
<li ><span >Identify areas requiring corrective action or optimization.</span></li>
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<li ><span >Financial Planning Systems & Data Management</span></li>
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<li ><span >Maintain planning and reporting datasets and financial models.</span></li>
<li ><span >Ensure integrity, consistency, and accuracy of planning information.</span></li>
<li ><span >Support automation and enhancement of reporting processes.</span></li>
<li ><span >Assist in data validation and reconciliation activities.</span></li>
<li ><span >Coordinate with finance and business teams to resolve data issues.</span></li>
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<li ><span >Stakeholder Engagement & Business Support</span></li>
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<li ><span >Collaborate with business units to gather planning assumptions and financial inputs.</span></li>
<li ><span >Provide guidance on budgeting and forecasting requirements.</span></li>
<li ><span >Support discussions related to financial performance and planning outcomes.</span></li>
<li ><span >Respond to ad-hoc financial analysis requests from stakeholders.</span></li>
<li ><span >Build effective working relationships across departments.</span></li>
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<li ><span >Financial Governance & Reporting Compliance</span></li>
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<li ><span >Ensure planning and reporting activities comply with financial policies and standards.</span></li>
<li ><span >Maintain documentation supporting planning assumptions and calculations.</span></li>
<li ><span >Support audit and review requirements related to planning and reporting processes.</span></li>
<li ><span >Contribute to strengthening financial controls within reporting activities.</span></li>
<li ><span >Ensure consistency and transparency in financial information presented to management.</span></li>
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<li ><span >Policies, Processes & Procedures</span></li>
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<li ><span >Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.</span></li>
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<li ><span >Information Security</span></li>
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<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
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<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
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<p ><strong><span >Academic and professional qualifications</span></strong></p>
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<li ><span >Bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field.</span></li>
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<p ><strong><span >Years and Nature of Experience</span></strong></p>
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<li ><span >2–4 years of experience in financial planning, budgeting, forecasting, management reporting, or corporate finance.</span></li>
<li ><span >Experience in financial analysis, management reporting, budgeting, and forecasting processes.</span></li>
<li ><span >Proficiency in Microsoft Excel and financial planning/reporting systems (SAP, Power BI, or similar tools).</span></li>
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<p ><strong><span >VERSION TRACKING</span></strong></p>
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<p ><strong><span >Prepared by:</span></strong></p>
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<p ><strong><span >First review by:</span></strong></p>
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<p ><strong><span >Approved by:</span></strong></p>
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<p ><strong><span >Name</span></strong></p>
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<p ><strong><span >Signature</span></strong></p>
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<p ><strong><span >Date</span></strong></p>
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Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Overview We are seeking an experienced Data Architecture & Modeling Specialist with 6 12+ years of experience to design, develop, and govern enterprise data architecture solutions. The ideal candidate will have strong expertise in data modeling methodologies, modern data platforms, data governance, and data integration patterns. This role requires the ability to define scalable data architectures, develop conceptual/logical/physical data models, and enable data-driven transformation initiatives across the organization. Key Responsibilities Design and implement enterprise data architecture strategies aligned with business and technology objectives. Develop conceptual, logical, and physical data models for enterprise applications and analytical platforms. Create and maintain data models using industry-standard modeling tools. Apply data modeling methodologies including dimensional modeling and Data Vault architecture. Design scalable data warehouse and data lake architectures. Define data architecture standards, principles, and best practices. Collaborate with Data Engineers, BI teams, Data Scientists, and business stakeholders to deliver data solutions. Develop and maintain metadata, data lineage, and data governance frameworks. Support data platform modernization initiatives and cloud data transformation programs. Evaluate and recommend data technologies, tools, and architectural approaches. Ensure data quality, consistency, security, and compliance across enterprise data assets. Required Technical Skills Data Modeling & Architecture Tools Hands-on experience with ERwin or ER/Studio for enterprise data modeling. Strong understanding of conceptual, logical, and physical data modeling principles. Experience creating enterprise-level data models and architecture documentation. Data Modeling Methodologies Strong experience with Data Vault or Kimball dimensional modeling methodologies. Understanding of data warehouse design patterns, star schemas, and enterprise analytics models. Cloud & Enterprise Data Platforms Experience designing data architectures on BigQuery or Snowflake . Experience with large-scale enterprise data platforms and modern data warehouse architectures. Strong understanding of cloud data architecture principles. Data Warehousing Technologies Experience with Teradata and enterprise-scale data warehouse environments. Knowledge of performance optimization, partitioning, and scalable data storage strategies. Data Governance & Metadata Management Hands-on experience with Collibra or Alation for data governance, cataloging, metadata management, and data stewardship. Experience defining data lineage, business glossaries, and governance frameworks. Data Integration & Change Data Capture Experience with CDC (Change Data Capture) tools and real-time data integration patterns. Understanding of data replication, streaming, and integration architectures. Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus. Key Technology Stack Data Modeling Tools: ERwin or ER/Studio Modeling Methodologies: Data Vault or Kimball Cloud Data Platforms: BigQuery or Snowflake Enterprise Data Warehouse: Teradata Data Governance: Collibra or Alation Data Integration: CDC Tools Architecture Practices: Enterprise Data Architecture and Data Governance and Metadata Management and Data Lineage Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Bachelor's or Master's degree in Computer Science, Information Technology, Data Engineering, or a related field. 6 12+ years of professional experience in Data Architecture, Data Modeling, Data Warehousing, or Enterprise Data Management. Strong understanding of enterprise architecture principles and data strategy. Excellent analytical, problem-solving, and communication skills. Experience working with cross-functional teams in Agile environments. Preferred Skills Experience designing cloud-native data architectures. Knowledge of modern data lakehouse architectures. Familiarity with data governance frameworks and regulatory requirements. Experience with SQL, ETL/ELT concepts, and data integration frameworks. Experience supporting enterprise digital transformation initiatives. Relevant certifications in Data Architecture, Cloud, or Data Governance are a plus.</p><p></p></section>
Ernst & Young AE
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior ARIS Specialist Process Management & Process Mining</p><p>The Senior ARIS Specialist will play a key role in delivering and sustaining enterprise scale process management and process mining initiatives , with ARIS positioned as the backbone for process design, governance, and insight enablement. The role requires a hands on practitioner who is comfortable working across process modelling, process mining outputs, and stakeholder coordination , while supporting business and transformation teams in a structured, disciplined manner.</p><p>The individual will work closely with business process owners, transformation teams, and technical specialists, ensuring that process models and insights are accurate, governed, and actionable . Arabic communication skills are essential, given the close interaction with local stakeholders in KSA based engagements.</p><p>Key Responsibilities</p><p>ARIS Modelling & Repository Management</p><p>Develop, maintain, and govern end to end process models in ARIS (BPMN / EPC), ensuring consistency, traceability, and adherence to modelling standards.</p><p>Support the establishment and ongoing operation of ARIS as a centralized process repository , including version control, governance workflows, and documentation structure.</p><p>Work closely with process owners to validate process flows, roles, controls, and handoffs, ensuring models reflect actual operations.</p><p>Process Mining & Insight Enablement</p><p>Work hands on across process mining platforms such as Celonis, ARIS Process Mining, Signavio, UiPath Process Mining, or Mindzie (any one or more), supporting process discovery and analysis efforts.</p><p>Collaborate with analytics and data teams to align mined insights with ARIS process models.</p><p>Support interpretation of process variants, deviations, and performance insights, linking findings back to documented processes.</p><p>Business & Stakeholder Engagement</p><p>Act as a key coordination point between business stakeholders and technical teams , ensuring common understanding of process structures and outcomes.</p><p>Conduct workshops and walkthroughs (Arabic and English) to review process models, findings, and improvement opportunities.</p><p>Support stakeholder alignment by translating technical or analytical outputs into clear, business friendly process narratives .</p><p>Standards, Quality & Governance</p><p>Apply and enforce ARIS modelling conventions, naming standards, and governance rules across projects.</p><p>Support ARIS environment administration activities such as model quality checks, structure optimization, and user enablement (in coordination with platform admins where applicable).</p><p>Contribute to process documentation, user guides, and modelling standards to improve adoption and long term sustainability.</p><p>Collaboration & Delivery Support</p><p>Work as part of multi disciplinary delivery teams spanning BPM, process mining, ERP, and analytics.</p><p>Support senior team members in managing deliverables, timelines, and quality expectations.</p><p>Contribute to continuous improvement of templates, assets, and reusable components.</p><p>Experience & Skill Profile</p><p>6 10 years of relevant experience across process modelling, BPM, or process mining roles.</p><p>Strong hands on expertise with ARIS (process modelling, repository usage, standards, governance).</p><p>Exposure to at least one process mining platform (Celonis, ARIS Process Mining, Signavio, UiPath Process Mining, Mindzie).</p><p>Experience working directly with business stakeholders , including facilitating discussions and validating process content.</p><p>Professional fluency in Arabic , with the ability to conduct workshops and reviews; strong working knowledge of English.</p><p>Experience supporting large transformation or change initiatives in KSA or the wider Middle East is highly desirable.</p><p>What This Role Requires Day to Day</p><p>Precision in modelling</p><p>Discipline in governance</p><p>Confidence in stakeholder interaction</p><p>Comfort operating between business conversations and technical artefacts</p><p>This role suits someone who takes ownership of process accuracy and usability , not just tool operation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>6 10 years of relevant experience across process modelling, BPM, or process mining roles.</p><p>Strong hands on expertise with ARIS (process modelling, repository usage, standards, governance).</p><p>Exposure to at least one process mining platform (Celonis, ARIS Process Mining, Signavio, UiPath Process Mining, Mindzie).</p><p>Experience working directly with business stakeholders , including facilitating discussions and validating process content.</p><p>Professional fluency in Arabic , with the ability to conduct workshops and reviews; strong working knowledge of English.</p><p>Experience supporting large transformation or change initiatives in KSA or the wider Middle East is highly desirable.</p><p>Precision in modelling</p><p>Discipline in governance</p><p>Confidence in stakeholder interaction</p><p>Comfort operating between business conversations and technical artefacts</p><p>This role suits someone who takes ownership of process accuracy and usability , not just tool operation.</p><p></p></section>
Saudi - Riyadh
<p>Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you. As proud bakers and chocolatiers and custodians of iconic global brands, we don t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits. To succeed at pladis you need to be purpose-led , resilient and positive to succeed here because we expect pace and agility , we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact Click Apply to get started.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in Export Operations, Logistics, or International Trade.</li><li>Strong knowledge of Saudi export regulations, SFDA processes, COO/HC legalization, and customs procedures.</li><li>Experience handling land and sea exports, including GCC cross border shipments.</li><li>Hands-on experience with export documentation, insurance declarations, and government portals.</li><li>Familiarity with Smartsheet, ERP systems (SAP preferred), and export tracking tools.</li><li>Proficiency in: Proforma Invoice preparation and Export Shipping documents, Export Insurance Declaration, Export trackers & Smartsheet, Freight forwarder invoice verification.</li><li>Strong Excel skills (VLOOKUP, Pivot Tables, data accuracy).</li><li>High attention to detail and accuracy in documentation.</li><li>Strong communication with internal teams, freight forwarders, and government authorities.</li><li>Ability to work under pressure and manage multiple shipments simultaneously.</li><li>Problem-solving mindset and ownership of end-to-end export processes.</li><li>Customer-centric approach with proactive follow-up.</li><li>Bachelor's degree in Logistics, Supply Chain, Business Administration, or International Trade.</li></ul>
Ma'aden Aluminium Company (MAC)
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To design, manage, and continuously improve Maaden's internship programs to build a strong national and future talent pipeline, enhance employer branding, and ensure alignment with workforce planning, Saudization objectives, and long-term business needs. The role ensures internships deliver meaningful development outcomes for interns while creating measurable value for Maaden.</p><p><strong>Key Accountabilities</strong></p><ul><li>Develop and execute Maaden's internship strategy aligned with business growth plans and future skill requirements.</li><li>Translate workforce planning insights into targeted internship pipelines.</li><li>Support Saudization and national talent development objectives.</li><li>Design and maintain internship policies, governance frameworks, and operating models.</li><li>Ensure compliance with labor laws, institutional requirements, and internal HR policies.</li><li>Standardize intern onboarding, learning plans, supervision, and evaluation processes.</li><li>Act as subject matter expert for internship and early-career programs.</li><li>Guide and support internship coordinators and business supervisors.</li><li>Track and report KPIs such as intake, completion rates, conversion to employment, performance outcomes, and satisfaction scores.</li><li>Provide regular insights and recommendations to HR leadership.</li><li>Support audits, internal reviews, and strategic workforce reports.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Education, or related field. Master's degree or professional HR certification is preferred.</li><li>7+ years of experience in talent development, early careers programs, or workforce planning.</li><li>Proven experience designing and managing large-scale internship or graduate programs.</li><li>Experience in heavy industry, mining, energy, or large national organizations is an advantage.</li></ul><p><strong>Skills & Competencies</strong></p><ul><li>Workforce planning and talent pipeline development</li><li>Program design and lifecycle management</li><li>Stakeholder management and influencing skills</li><li>Data analysis and reporting</li><li>Policy development and governance</li><li>Strong communication and presentation skills</li><li>Project management and execution discipline</li></ul><p><strong>Maaden High-Performance Competencies:</strong></p><ul><li><strong>Strategic Thinking:</strong> Anticipates future talent needs and proactively builds pipelines.</li><li><strong>Collaboration:</strong> Works effectively across functions and levels.</li><li><strong>Accountability:</strong> Owns outcomes and delivers high-quality programs.</li><li><strong>Continuous Improvement:</strong> Seeks innovation and efficiency in program design.</li><li><strong>Integrity:</strong> Operates with transparency, fairness, and compliance.</li></ul><p></p></section>
Saudi - Riyadh
<p>Maintenance Support Specialist Salary: Competitive Location: Riyadh, Saudi Arabia JOB PURPOSE BAE Systems is the UK Government s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships. The purpose of the Typhoon Maintenance Support Specialist is to provide professional advice and assistance to the Typhoon Weapon System Support Manager (TyWSSM) on all Typhoon Maintenance Support topics. The Job Holder is to provide independent critiques on proposals and deliverables from suppliers, monitor and report on service performance across multi-disciplinary logistics delivery streams on a daily basis, proactively identifying root causes to issues that arise and work with all logistic services to implement changes that help rectify those issues in order to maximise fleet wide availability. The Job Holder will operate under the overall line management/direction of the Royal Saudi Air Force (RSAF) TyWSSM and the governance of the RSAF Directorate of Aircraft Maintenance (DoAM) and as such is required to work in accordance with the Plans and Procedures in which control how the RSAF DoAM operates.</p><p>JOB ACCOUNTABILITIES</p><ul><li>Monitoring and reporting Depth performance and asset availability and calibration (METCAL).</li><li>Monitoring & Reporting on Munitions & Role Equipment availability</li><li>Monitor & Reporting on the serviceability of all RSAF Aircraft Ground Equipment and Role Equipment to support operational requirements and associated Readiness measures</li><li>Monitor and provide independent assessment to TyWSSM on the PC s In-Kingdom Industrial Participation (IKIP) Supplier activities whilst providing the interface between RSAF, PC, IKIP suppliers.</li><li>Provide advice and assistance to other RSAF Directorates and DoAM sections as required on broader engineering issues.</li><li>Accompanying RSAF officers to briefings and meetings, as required.</li><li>Perform other engineering and administrative tasks as required by the TyWSSM or their deputy.</li><li>To be open and honest in their dealings with others, sharing information to the benefit of the Customer and business whilst recognising potential Conflicts of Interest.</li><li>To be aware of BAE Systems policies, including Commercial, Financial, Legal, Procurement, Personnel, Project Management, Security, Export Controls (ITAR and EU Regulations) and Engineering with the Job Holder ensuring, wherever possible within the RSAF Advisor environment, adherence to them when they relate to their work.</li><li>Where necessary, initiate and progress Weapon / Role Equipment related Defect Investigations / safety related weapons investigations, liaising with the TSC as appropriate, to review the resultant reports, expediting any consequential maintenance or modification action.</li><li>Where necessary, initiate and progress Depth related Defect Investigations, liaising with the TSC as appropriate, to review the resultant reports, expediting any consequential maintenance or modification action.</li><li>Monitor and review Depth modifications and obsolescence programmes ensuring that the fleet is managed effectively, through-life, whilst minimizing life-cycle costs.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>The Job holder will have completed a recognised course of training or an apprenticeship at a military or civilian school in Aeronautical Engineering or related technology and will possess extensive proven aircraft engineering/maintenance and logistics experience with proven experience in a management/senior supervisory position, responsible for the leadership, management and application of safety systems in an aircraft operational environment</p><p>The Job Holder will provide advice, support and assistance pertaining to all RSAF Typhoon aircraft to the Typhoon Weapon System Support Manager (TyWSSM) and Director of Aircraft Maintenance in a timely and effective manner, on the following activities:</p><ul><li>In conjunction with the TSC, management and control of the Safety & Quality Management and Assurance systems.</li><li>Continued implementation of Continuous Improvement RFL and associated amendment management</li><li>Support to the day to day management of the RSAF s Engineering Authority and Design Organisation Change process</li><li>Data management and analysis in conjunction with the Typhoon Support Center (TSC).</li><li>Support to CESST availability & utilization monitoring and providing reports as required</li><li>Support to Aerospace Ground Equipment (AGE) Operational readiness.</li><li>To also include but not be limited to:</li><li>Acting as deputy to the Typhoon Maintenance Lead as required.</li><li>Coordinating and interfacing with the TSC, PC and MODSAP on all matters of RFL supportability, providing the interface with HQ RSAF Heads of Specialisation on all related policy issues, resolving areas of difference and providing advice on harmonisation strategies.</li><li>To manage the configured baseline of the in-service standard of the Typhoon Weapons System and associated support capabilities in accordance with the Regulatory Framework for Logistics (RFL).</li><li>Monitoring and reporting on the efforts of the Typhoon Weapon System Section in order to maintain operational capability of the RSAF Typhoon fleet.</li><li>In conjunction with Typhoon Weapon System Section specialists, be able to assist the development and refinement of future support concepts and policies.</li><li>In consultation with relevant staffs, prepare maintenance support input to requirements and programme management documentation, including statements of requests and work for future Typhoon support proposals.</li><li>Acting as the Typhoon RTS point of contact within the DoAM, monitoring and distributing the RTS to all RSAF stakeholders.</li><li>Acting as office coordinator for the production of reports and briefs on research and development topics, new programmes, safety and reliability subjects, as required.</li><li>Accompanying RSAF officers to briefings and meetings, as required.</li><li>Perform other engineering and administrative tasks as required by the TyWSSM or their deputy.</li><li>To take ownership of their personal and professional development.</li><li>To co-operate with Directors/Departmental Managers to achieve a healthy and safe workplace and to take reasonable care of themselves and others.</li><li>To adhere to BAES Saudi Arabia Security policies and procedures and to ensure that Company assets within their charge are adequately protected.</li><li>To manage and use the BAES Saudi Arabia resources both effectively and in such a manner as to minimise costs; and contributing to the achievement of agreed budgets.</li></ul><p>RECRUITMENT</p><p>Typhoon Aircraft Weapons and General System s operational experience is essential. The Job Holder will have substanital experience in the maintenance and support of military aviation operations. The incumbent will be from a Typhoon user Air Force background with practical, hands-on experience at a senior management level. Essential: Current 1 st or 2 nd Line Typhoon experience at Senior Supervisor level or above within a Typhoon operational environment. Working knowledge of Safety & Quality Management Systems Comprehensive appreciation of the military airworthiness maintenance regulations. The incumbent must have a detailed knowledge of military maintenance regulatory procedures. Be compliant in Maintenance Error Investigation techniques. Understand the Continuous Improvement (CI) process. Knowledge & Experience in Weapons/Munitions. Desirable: Current 1st Line Typhoon experience at Senior Supervisor level or above or experience of working with Military Fast Jet platforms in the Forward Operational Domain or 2nd Line employment, within the Typhoon industry. Previous experience working with Industry within an aeronautical environment.</p>
Saudi - Riyadh
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Project Quality Specialist to join our team!</p><p>What You ll Be Doing</p><ul><li>Support the implementation of the Project Quality Management System and Project Quality Plan.</li><li>Monitor compliance with approved quality procedures, specifications, standards, and contractual requirements.</li><li>Conduct routine quality inspections, surveillance activities, and quality audits.</li><li>Review Method Statements, Inspection and Test Plans (ITPs), checklists, and quality procedures.</li><li>Monitor Contractor and Subcontractor compliance with approved quality requirements.</li><li>Review Material Inspection Requests (MIRs), Work Inspection Requests (WIRs), test reports, certificates, and quality records.</li><li>Verify that materials, equipment, and workmanship comply with approved requirements.</li><li>Monitor inspection and testing activities and ensure required Hold Points and Witness Points are properly managed.</li><li>Identify quality risks, defects, non-conformances, and recurring quality issues.</li><li>Raise, review, and monitor Non-Conformance Reports (NCRs) and quality observations.</li><li>Support root cause analysis and development of corrective and preventive actions.</li><li>Follow up on corrective actions and verify closure based on objective evidence.</li><li>Monitor quality performance and identify trends requiring management attention.</li><li>Participate in Client, Consultant, Contractor, and internal quality inspections.</li><li>Support internal and external quality audits.</li><li>Maintain quality registers, inspection records, audit reports, NCR logs, and corrective action trackers.</li><li>Support quality meetings, workshops, and technical coordination sessions.</li><li>Provide technical quality advice to Construction and Engineering teams.</li><li>Support investigation and resolution of construction quality issues.</li><li>Ensure quality records are properly maintained and traceable.</li><li>Support preparation of weekly and monthly quality reports.</li><li>Participate in lessons-learned and continuous improvement initiatives.</li><li>Promote a proactive quality culture across the project.</li></ul><p>Construction Quality Responsibilities</p><ul><li>Monitor quality of civil, structural, architectural, MEP, infrastructure, and specialist construction activities as applicable.</li><li>Conduct site inspections to verify compliance with approved drawings, specifications, and Method Statements.</li><li>Monitor workmanship and construction practices.</li><li>Verify that required inspections and tests are completed before proceeding to subsequent activities.</li><li>Review laboratory and field test results.</li><li>Monitor material delivery, inspection, storage, handling, and traceability.</li><li>Identify defective or non-compliant work and coordinate corrective actions.</li><li>Monitor rework and recurring defects and provide recommendations to prevent recurrence.</li><li>Support inspection and approval of completed works.</li><li>Monitor punch-list and snagging activities and ensure timely closure.</li></ul><p>Engineering & Design Quality Support</p><ul><li>Support quality reviews of engineering and design deliverables.</li><li>Verify that technical submissions comply with project quality requirements.</li><li>Support design audits and technical quality reviews.</li><li>Track design comments, observations, and corrective actions.</li><li>Monitor implementation of approved design changes and revisions.</li><li>Coordinate with Engineering and Design teams to resolve quality-related technical issues.</li><li>Support verification that construction activities are based on the latest approved drawings and documents.</li></ul><p>Airport / Infrastructure & Airfield Responsibilities</p><ul><li>Support quality activities across airport terminals, airfield infrastructure, runways, taxiways, aprons, roads, utilities, MEP systems, and external works.</li><li>Monitor quality requirements for airside and landside construction activities.</li><li>Support quality inspections in restricted and operational airport environments.</li><li>Coordinate quality requirements across multidisciplinary infrastructure interfaces.</li><li>Monitor quality of critical civil, infrastructure, building, and specialist airport works.</li><li>Support testing, commissioning, and handover quality requirements.</li><li>Ensure project-specific airport, Client, Consultant, authority, and technical requirements are incorporated into quality inspections.</li></ul><p>Inspection & Testing</p><ul><li>Review and monitor ITPs and inspection procedures.</li><li>Coordinate inspections with Contractors, Subcontractors, Consultants, and Client representatives.</li><li>Verify compliance with approved inspection and testing requirements.</li><li>Review material certificates, laboratory results, calibration certificates, and test reports.</li><li>Track failed inspections and tests and ensure corrective action is implemented.</li><li>Maintain accurate inspection and testing records.</li><li>Support quality verification of completed works prior to handover.</li></ul><p>NCR & Corrective Action Management</p><ul><li>Monitor NCR and quality observation registers.</li><li>Review NCRs and verify proposed corrective actions.</li><li>Support root cause analysis for significant quality issues.</li><li>Track corrective and preventive actions through to closure.</li><li>Verify closure documentation and supporting evidence.</li><li>Identify recurring quality issues and recommend preventive measures.</li><li>Support trend analysis of NCRs, defects, and inspection failures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Construction Management, Quality Management, or a related discipline. Minimum 5 years of relevant experience in project quality, QA/QC, quality assurance, or construction quality management. Experience on major construction, infrastructure, airport, or multidisciplinary projects is preferred. Good understanding of construction quality management systems and QA/QC processes. Experience with ITPs, Method Statements, WIRs, MIRs, NCRs, inspections, and testing. Good understanding of construction materials, workmanship, and inspection requirements. Experience working with Contractors, Subcontractors, Consultants, and Client representatives. Good knowledge of ISO 9001 quality management principles. Experience with quality audits and corrective action management. ISO 9001, CQI, or equivalent quality certification is an advantage. Strong communication, reporting, analytical, and problem-solving skills.</p>
Saudi - Riyadh
<h3 >About Parsons Corporation</h3>
<p >Parsons Corporation is a global company that cultivates an innovative culture, guided by a leadership vision of valuing people, embracing agility, and fostering growth. The organization aims to empower its employees to achieve their full potential within a supportive environment.</p> <h3 >Overview of the Role</h3>
<p >Parsons is seeking an <strong >AI Learning & Digital Competency Specialist</strong> to join its team in Riyadh. This full-time role is responsible for supporting the development and implementation of AI-enabled learning, digital competency, and technology-driven capability development programs within the Quality Division. The specialist will focus on assessing digital competencies, identifying technology and AI capability gaps, developing digital learning solutions, and supporting the adoption of AI and digital tools to improve quality performance, compliance, productivity, and continuous improvement.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Develop and implement AI and Digital Competency Frameworks for Quality and project personnel.</li>
<li >Identify digital competency requirements based on project roles, responsibilities, systems, and future technology needs.</li>
<li >Conduct AI and digital skills assessments to identify competency gaps across Quality and relevant project functions.</li>
<li >Design and implement AI-focused learning and development programs for Quality personnel.</li>
<li >Identify opportunities to use Artificial Intelligence, automation, data analytics, and digital platforms to improve Quality processes.</li>
<li >Develop learning pathways covering AI awareness, digital tools, data literacy, automation, and technology-enabled Quality Management.</li>
<li >Support the development of AI-enabled learning content, digital training materials, interactive modules, and knowledge resources.</li>
<li >Evaluate emerging AI tools and digital technologies for potential application within Quality and competency management activities.</li>
<li >Support the implementation of AI-assisted tools for quality reporting, data analysis, document review, knowledge management, and lessons learned.</li>
<li >Develop digital learning solutions using Learning Management Systems (LMS), e-learning platforms, virtual learning, and other digital technologies.</li>
<li >Establish digital competency assessment methods, including online assessments, practical evaluations, simulations, and technology-based testing.</li>
<li >Monitor and evaluate the effectiveness of AI and digital learning programs, developing dashboards and analytics for reporting.</li>
<li >Support the development of AI and digital awareness programs for Quality Engineers, Inspectors, Auditors, and project personnel.</li>
<li >Coordinate with Subject Matter Experts to develop technically accurate digital learning content.</li>
<li >Establish and maintain a Digital Competency and Training Register, monitoring mandatory digital training and competency requirements.</li>
<li >Support Quality teams in adopting digital platforms, applications, and technology-enabled workflows.</li>
<li >Identify opportunities to reduce manual processes through automation and AI-enabled solutions.</li>
<li >Support the development of digital Quality tools, templates, workflows, and knowledge repositories.</li>
<li >Analyze Quality performance data to identify trends, recurring issues, competency gaps, and opportunities for improvement.</li>
<li >Support the integration of AI, data analytics, and digital learning insights into Quality improvement initiatives.</li>
<li >Develop and maintain digital knowledge libraries covering Quality procedures, lessons learned, technical guidance, and best practices.</li>
<li >Promote a culture of digital learning, innovation, continuous improvement, and technology adoption across the Quality Division.</li>
<li >Support the Competency Program Manager in developing annual AI and digital competency plans.</li>
<li >Prepare periodic management reports covering digital competency status, AI adoption, training performance, and improvement initiatives.</li>
<li >Develop and monitor AI & Digital Competency KPIs.</li>
<li >Support internal and external audits by providing objective evidence of digital competency, training, and qualification compliance.</li>
<li >Ensure all AI and digital learning initiatives comply with organizational policies, project requirements, information security requirements, and applicable data governance principles.</li>
<li >Promote responsible and effective use of AI within the Quality function, including appropriate human review and validation of AI-generated outputs.</li>
<li >Continuously research emerging technologies and recommend relevant solutions to improve project Quality and competency performance.</li>
</ul> <h3 >Collaboration and Strategic Alignment</h3>
<p >This position requires close collaboration with various internal stakeholders. The specialist will work with the Competency Program Manager, Quality Management team, Digital Transformation teams, IT, Discipline Leads, and project stakeholders. This collaboration aims to establish digital competency requirements and implement practical learning solutions aligned with project needs and emerging technologies.</p> <h3 >Required Experience and Qualifications</h3>
<ul >
<li >A minimum of <strong >5 to 10 years of relevant experience</strong> in AI-enabled learning, digital competency development, or technology-driven capability programs.</li>
<li >Demonstrated ability to assess digital competencies and identify capability gaps.</li>
<li >Experience in designing and implementing digital learning solutions, including the use of Learning Management Systems (LMS) and e-learning platforms.</li>
<li >Familiarity with AI tools, automation, and data analytics in a quality management context.</li>
</ul> <h3 >How to Apply</h3>
<p >Interested candidates are encouraged to submit their application for this full-time position in Riyadh.</p>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b><br></b></p><p><b>What You'll Own</b></p><ul><li>Become the knowledge holder for a key commodity (headlamps or rearlamps), and ensure your products integrate cleanly with the vehicle's electrical and mechanical architecture.</li><li>Work closely with Vehicle Architecture and Design to advise on the feasibility of design proposals, enabling viable concepts with class-leading aesthetics.</li><li>Build the integrated plan, manage gateways and the critical path, run risk reviews, and drive recovery when needed. Develop commodity timing plans that support AMPCS milestone actions.</li><li>Maintain ClickUp / open-issues lists, run daily and weekly triage, and provide concise status and go/no-go calls.</li><li>Translate styling and brand intent into DSR/SER, ICDs, BOM, and DVP&R, keeping requirements traceable through every iteration.</li><li>Ensure DFM, optics and photometry targets, thermal paths, sealing/venting, EMC/ESD, and tolerance stacks are sound, and plan and assess simulation before committing to tooling.</li><li>Manage Tier-1 and Tier-2 suppliers, owning SOW/RFQ, design reviews and tooling kick-offs. Manage the commodity CAD package through supplier reviews to ensure a robust virtual build process.</li><li>Track tool design and T1/T2/T3 samples, mold-flow actions, process windows, and readiness for DV/PV builds.</li><li>Support UN/ECE, FMVSS, and GSO approvals; ensure correct type-approval allocation and e-mark / DOT / GSO markings and labels. Keep all designs compliant with relevant market legislation.</li><li>Manage ECRs, deviations/concessions, and releases in PLM (Teamcenter/TLM), and produce supporting documentation, DFMEA, DVP, Engineering Release, Concern Resolution, and sign-off reports.</li><li>Support prototype, non-saleable, saleable, and pre-series builds, line trials, and work instructions, then hand over to plant and Aftersales. Investigate, contain, and resolve issues as they arise.</li><li>Track technology trends and generate system proposals for future programmes. Support Purchasing in defining commodity strategy, and provide technical assistance to TVM, Current Vehicle Engineering, Purchasing, and Production throughout the product's life.</li></ul></div></section>
Saudi - Riyadh
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Project Quality Specialist Dry Utilities to join our team!</p><p>What You ll Be Doing</p><p>Support implementation of project quality requirements for dry utility works. Monitor construction activities to ensure compliance with approved drawings, specifications, Method Statements, and ITPs. Conduct quality inspections and surveillance of dry utility installation activities. Review and monitor dry utility-related ITPs, checklists, inspection procedures, and testing requirements. Review Material Inspection Requests (MIRs), Work Inspection Requests (WIRs), test reports, material certificates, and technical documentation. Verify that approved materials and equipment are used and properly stored, handled, and installed. Monitor Contractor and Subcontractor quality performance for dry utility works. Identify defects, non-conformances, and quality risks at an early stage. Raise, review, and monitor NCRs and quality observations related to dry utilities. Support root cause analysis and corrective / preventive action implementation. Verify corrective actions and supporting evidence prior to NCR closure. Monitor quality records and ensure proper traceability of inspections and tests. Participate in quality audits, inspections, technical meetings, and coordination workshops. Support investigation and resolution of technical quality issues. Coordinate with Engineering and Construction teams to resolve quality-related issues. Support preparation of weekly and monthly quality reports. Monitor quality trends and recurring defects and recommend improvement measures. Support testing, commissioning, and final handover of dry utility systems.</p><p>Dry Utilities Quality Responsibilities</p><p>The role will provide quality oversight for dry utility systems including, as applicable:</p><ul><li>Electrical Power Distribution</li><li>Medium Voltage (MV) Networks</li><li>Low Voltage (LV) Networks</li><li>Substations</li><li>Feeder Pillars</li><li>Electrical Duct Banks</li><li>Cable Trenches</li><li>Cable Chambers / Manholes</li><li>Street Lighting Infrastructure</li><li>Airfield Ground Lighting (AGL)</li><li>Interfaces</li><li>Telecom Networks</li><li>ICT Infrastructure</li><li>Data / Fiber Optic Networks</li><li>ELV Systems</li><li>Security / Access Control Infrastructure</li><li>CCTV Infrastructure</li><li>Communication Networks</li><li>Earthing & Bonding Systems</li><li>Lightning Protection Systems</li><li>Utility Corridors and Shared Services</li><li>Associated Chambers, Ducts, Sleeves, and Infrastructure</li></ul><p>Installation Quality Control</p><p>Inspect installation of dry utility ducts, conduits, cable routes, chambers, manholes, and associated infrastructure. Verify utility alignments, levels, depths, separation distances, and routing against approved drawings. Monitor installation of cable ducts, draw pits, pull boxes, chambers, and access points. Verify duct bank configuration, spacing, encasement, reinforcement, and concrete quality where applicable. Monitor cable installation, termination, jointing, labeling, and identification where within the project scope. Inspect installation of electrical and communication equipment and associated infrastructure. Verify earthing and bonding installations. Monitor installation of underground and above-ground dry utility infrastructure. Ensure interfaces between dry utilities and civil works are properly coordinated. Verify utility crossings, sleeves, penetrations, and protection systems. Coordinate inspections prior to backfilling and closure of concealed works. Verify as-built locations and records before completion of works.</p><p>Testing & Commissioning</p><p>Monitor testing requirements for dry utility systems. Review and verify approved testing procedures and commissioning plans. Coordinate inspection and testing with Contractors, Commissioning teams, Consultants, and Client representatives. Review test results and verify compliance with approved acceptance criteria. Monitor electrical testing, continuity, insulation resistance, earth resistance, cable testing, and functional testing as applicable. Monitor fiber optic and telecom testing where applicable. Verify testing of chambers, ducts, and associated infrastructure where required. Ensure test failures are properly investigated and corrective actions implemented. Maintain complete testing and commissioning quality records. Support final inspection and system handover.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Electrical Engineering, Electronics / Communications Engineering, Utilities Engineering , or a related discipline. Minimum 5 years of relevant experience in quality assurance / quality control for dry utilities, electrical infrastructure, ICT, telecom, or utility infrastructure projects. Experience on major airport, infrastructure, transportation, or multidisciplinary construction projects is preferred. Strong understanding of dry utility installation, inspection, testing, and commissioning. Experience with electrical networks, telecom, ICT, ELV, duct banks, chambers, utility corridors, and underground infrastructure. Good knowledge of ITPs, Method Statements, MIRs, WIRs, NCRs, inspection procedures, and testing documentation. Experience working with Contractors, Subcontractors, Consultants, and Client representatives. Good understanding of applicable electrical, telecom, infrastructure, and utility standards. Knowledge of ISO 9001 quality management principles. Quality certification such as ISO 9001, CQI, or equivalent is an advantage. Strong communication, coordination, reporting, and problem-solving skills.</p><ul><li>Dry Utilities Quality Management</li><li>Electrical Infrastructure Quality</li><li>ICT / Telecom Quality</li><li>Utility Corridor Quality</li><li>QA/QC Inspection & Testing</li><li>ITP Management</li><li>Material Inspection</li><li>Cable / Duct Installation</li><li>Duct Bank & Chamber Inspection</li><li>Testing & Commissioning</li><li>NCR Management</li><li>Corrective & Preventive Actions</li><li>Quality Auditing</li><li>Contractor Quality Management</li><li>Utility Interface Coordination</li><li>Technical Documentation</li><li>Quality Reporting</li><li>Airport / Infrastructure Quality</li><li>Problem Solving</li><li>Stakeholder Coordination</li></ul>
Saudi - Riyadh
<p>We are looking for a cards acquisition professional to support growth across credit card sales, acquisition, activation, and usage. The role will focus on the full customer acquisition journey, sales-funnel improvement, campaign execution, and performance monitoring.</p><p><b><br></b></p><p><b>Core Responsibilities and Accountabilities:</b></p><ul><li>Support the development and execution of card acquisition strategies and targeted sales campaigns.</li><li>Manage and improve the end-to-end customer acquisition journey.</li><li>Identify gaps and improvement opportunities across the sales funnel.</li><li>Monitor campaign and sales performance, including conversion rates, and recommend corrective actions.</li><li>Coordinate with sales channels, marketing, operations, and other relevant stakeholders.</li><li>Prepare regular performance updates and actionable recommendations.</li></ul><p><b><br></b></p><p><b>Knowledge and Experience:</b></p><ul><li>8+ years' experience in cards sales and acquisition, preferably within banking or financial services.</li><li>Strong knowledge of credit card products, sales mechanisms, and the complete customer acquisition journey.</li><li>Experience planning and executing campaigns that drive acquisition, activation, and usage.</li><li>Strong analytical, communication, coordination, and stakeholder-management skills.</li><li>Must meet applicable work authorization and client eligibility requirements in KSA.</li></ul><p><b><br></b></p><p><b>Mandatory Skills:</b></p><ul><li>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</li></ul><p>Preferred Skills:</p><ul><li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>8+ years' experience in cards sales and acquisition, preferably within banking or financial services. Strong knowledge of credit card products, sales mechanisms, and the complete customer acquisition journey. Experience planning and executing campaigns that drive acquisition, activation, and usage. Strong analytical, communication, coordination, and stakeholder-management skills. Must meet applicable work authorization and client eligibility requirements in KSA.</p><p>Mandatory Skills:</p><ul><li>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</li><li>Regional experience, including working in a faced-paced matrix organisation.</li><li>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</li></ul><p>Preferred Skills:</p><ul><li>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li><li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li><li>An understanding of regional regulations across financial services or payment networks.</li></ul>
Saudi - Riyadh
<p>Blacklane works with thousands of professional chauffeurs around the globe, and they are the face of Blacklane. They play a key role in delivering our quality standards every day. As part of the KSA Operations team, you will support our chauffeur partners in delivering a safe, reliable, and elevated guest experience. In this role, you will help maintain Blacklane s training and quality standards in KSA by coordinating training activities, supporting quality checks, and using operational feedback and data to identify improvement opportunities. This is a great opportunity for you if you are detail-oriented, operationally minded, and excited to grow your career in training, quality, and field operations within an international environment. YOUR CHALLENGE: Support the delivery and coordination of chauffeur training programs in KSA. Help prepare and update training materials in English and Arabic across key chauffeur competency areas. Coordinate training sessions, attendance tracking, and follow-up actions with chauffeurs and operational partners. Work directly with chauffeurs in the field to support practical training and reinforce service standards. Assist with quality audits, spot checks, and follow-up documentation. Review performance trends and operational feedback to identify recurring quality gaps. Share observations and improvement ideas with the team to help strengthen training content and quality processes. Support partners in understanding Blacklane s service expectations and training requirements. Promote a culture of teamwork, respect, accountability, and continuous improvement. Collaborate closely with your Team Lead and cross-functional stakeholders on day-to-day quality and training topics.</p><p><strong>Desired Candidate Profile</strong></p><p>1 3 years of relevant experience in operations, training coordination, quality assurance, hospitality, customer service, or a similar environment. A clear commitment to quality, professionalism, and delivering high service standards. An interest in operational execution and field-based work. Excellent attention to detail and a structured way of working. Confidence working with data in a practical way to spot trends and support decisions. Good organizational and communication skills, with the ability to manage multiple tasks effectively. Well-developed interpersonal skills and cultural sensitivity when working with diverse groups. The ability to give clear guidance, provide constructive feedback, and build positive working relationships. Fluency in English and Native level Arabic. A willingness to learn, take ownership of your area, and grow within a dynamic operations environment.</p>
Mnzil Holding Co. Cayman LLC
Saudi - Riyadh
<p>At Manzil, we don't just manage systems we build the technology foundation that powers meaningful experiences. As our IT Associate, you'll be responsible for ensuring every device, system, and network runs smoothly so our teams can focus on what matters most. You'll support end-to-end IT operations across the organization, ensuring every system balances reliability, security, and efficiency while aligning with Manzil's brand and vision. This role involves close collaboration with operations, product, and engineering teams to keep our technology infrastructure running overseeing hardware, software, network access, and troubleshooting to deliver seamless, high-quality support. You'll also champion best practices in IT, conducting regular system checks to ensure every detail meets our standards and enhances how our teams work.</p><p><b>Key Responsibilities</b></p><ul><li>You will own the administration of the company's internal technology stack and business applications.</li><li>You will manage user lifecycle processes, including onboarding, offboarding, permissions, and access reviews, and oversee software licensing, subscription renewals, vendor relationships, and IT procurement.</li><li>You will ensure accurate tracking of technology assets, including laptops, monitors, and other equipment, and coordinate device provisioning, maintenance, repairs, and replacements.</li><li>You will support internal teams by resolving day-to-day technical issues and escalating complex cases when needed, and maintain documentation, asset records, and IT operational processes.</li><li>You will partner with Finance to manage IT-related invoices, budgets, and procurement workflows, and continuously improve internal IT operations by identifying opportunities for automation, standardization, and a better employee experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To thrive in this position, you should have at least 1 3 years of experience in IT support or systems administration, a solid understanding of hardware, networks, and software troubleshooting, familiarity with IT security best practices, and excellent problem-solving and coordination skills.</p><p><b>Required Qualifications</b></p><ul><li>1 3 years of experience in IT Support, IT Operations, or Systems Administration, along with hands-on experience managing modern workplace platforms and SaaS applications.</li><li>Familiarity with identity and access management best practices is required, in addition to strong organizational and project coordination skills.</li><li>Candidates must be able to prioritize multiple requests in a fast-paced environment, with excellent troubleshooting and problem-solving abilities.</li><li>Strong communication skills and a service-oriented mindset are essential.</li></ul>
Water Transmission and Technologies Co.
Saudi - Riyadh
<p>The job holder is responsible for developing of cybersecurity GRC activities by developing cybersecurity strategy and requirements, implementing cybersecurity risk & compliance mgmt., raising awareness on cyber threats, and providing cybersecurity training.</p><p>Key Roles and Responsibilities</p><ul><li>Identify opportunities for continuous improvement, practices, cost optimization, and productivity & efficiency improvement.</li><li>Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk, Cybersecurity, etc..).</li><li>Escalate problems to ensure case/issue is closed efficiently and in a timely manner.</li><li>Ensure applying cybersecurity strategy to safeguard and protect all IT operations and assets to ensure the reliability and integrity of data.</li><li>Ensure gathering information related to leading practices to support in the development of cybersecurity governance framework in line with relevant regulations and legislation.</li><li>Develop cybersecurity policies and procedures, and governance framework in line with the relevant regulations and legislation.</li><li>Develop the periodical review on cybersecurity strategy, policies, and related documents to maintain compliance with applicable legislation and regulation.</li><li>Develop cybersecurity requirements are implemented, and that relevant regulations and legislation are adhered to.</li></ul><p>Key Roles and Responsibilities 2</p><ul><li>Ensure developing cybersecurity vendor assessment is implemented across WTCO and projects.</li><li>Ensure that cybersecurity risks are managed in a systematic manner aimed at protecting the information and technical assets of WTCO.</li><li>Ensure implementing cybersecurity risk management process on an ongoing basis to mitigate risks and propose enhancements.</li><li>Develop WTCO's cybersecurity compliance requirements, policies and systems, and ensure internal compliance across WTCO's functions.</li><li>Raise employee s awareness on cyber threats and ensure that they are aware of their cybersecurity responsibilities.</li><li>Provide the employees with the required training in the field of cybersecurity to protect the information and technology assets of WTTCO and to fulfill their responsibilities towards cybersecurity.</li><li>Ensure meeting the requirements of cybersecurity resilience in WTCO's business resilience management.</li><li>Ensure the implementation of third-party and cloud computing cybersecurity requirements in accordance with WTCO's policies & procedures, and the relevant regulations and legislation.</li></ul><p>Key Roles and Responsibilities 3</p><p>Key Communications</p><ul><li>Internal Stakeholders All Departments</li><li>External Stakeholders Consultants/Contractors Vendors/Suppliers/Service providers Government authorities and entities</li></ul><p><strong>Desired Candidate Profile</strong></p><b>Education Requirements</b><br>Bachelor s in Computer Science or Relevant fields Bachelors in Information Technology or Relevant fields
Ma'aden Aluminium Company (MAC)
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead and execute end-to-end change management and communication strategies for transformation initiatives across Maaden. The role requires operating in a fast-paced, agile environment, similar to a marketing agency model, managing multiple priorities, stakeholders, and campaigns simultaneously. The position ensures effective stakeholder engagement, clear communication, and high adoption of change initiatives.</p><p><strong>Key Accountabilities</strong></p><ul><li><strong>Change & Communication Execution</strong><ul><li>Design and deliver integrated change and communication plans for multiple initiatives in parallel</li><li>Translate complex business transformations into clear, engaging messaging for different audiences</li><li>Develop high-quality communication materials (campaigns, leadership messaging, storytelling, internal branding)</li></ul></li><li><strong>Agile Delivery & Campaign Management</strong><ul><li>Operate in an agile, sprint-based environment with rapid turnaround times</li><li>Manage multiple campaigns simultaneously (similar to agency client handling)</li><li>Prioritize competing requests and deliver under tight deadlines</li></ul></li><li><strong>Stakeholder Management</strong><ul><li>Act as a trusted advisor to senior stakeholders and project leads</li><li>Handle high-pressure situations, ambiguous requirements, and last-minute changes</li><li>Align messaging across functions to ensure consistency and clarity</li></ul></li><li><strong>Adoption & Impact Tracking</strong><ul><li>Monitor change adoption, engagement levels, and communication effectiveness</li><li>Adjust strategies dynamically based on feedback and data</li><li>Support embedding of new behaviors aligned with Team Maaden</li></ul></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum Qualifications:</strong> Bachelor s degree in Communications, Business Administration, HR, or related field Certification in Change Management (e.g., Prosci, ADKAR) is preferred</p><p><strong>Minimum Experience:</strong> 6 8 years of experience in change management, internal communications, or consulting Experience working in fast-paced environments (e.g., marketing agencies, consulting firms, or transformation programs) Proven experience managing multiple stakeholders and projects simultaneously Experience supporting large-scale transformation or culture change initiatives</p><p><strong>Maaden High Performance Competencies:</strong> Discipline Agility Collaboration Continuous learning Pace</p><p><strong>Skills:</strong></p><ul><li><strong>Core Skills</strong><ul><li>Exceptional communication and storytelling skills (written and verbal)</li><li>Strong stakeholder management and influencing skills</li><li>Ability to simplify complex information into clear messages</li></ul></li><li><strong>Agile & Delivery Skills</strong><ul><li>Ability to work in agile environments with rapid iterations and shifting priorities</li><li>Strong project and time management under pressure</li><li>High responsiveness and ability to deliver with short turnaround times</li></ul></li><li><strong>Behavioral Competencies (What you re really hiring for)</strong><ul><li>Resilience and ability to perform under pressure</li><li>Proactive, solution-oriented mindset</li><li>Comfort with ambiguity and frequent change</li><li>High ownership and accountability</li></ul></li></ul><p></p></section>
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Quality Assurance</b></p><p>Follow daily operational tasks to ensure seamless work continuity and smooth functioning of the Quality processes. Contribute to the timely and accurate preparation of reports related to quality assurance and performance metrics. Ensure these reports meet the required standards, objectives, and goals. Monitor and evaluate agent performance on both voice and non-voice transactions using a quality monitoring system. Focus on script adherence, data accuracy, process consistency, and product knowledge. Analyze performance failures and potential risks, setting action plans and preventive measures on a weekly and monthly basis. Communicate analysis results effectively to management and stakeholders. Assess quality variations based on performance metrics and document quality-related issues. Ensure ongoing quality improvement by identifying areas for optimization. Analyze project quality performance, factoring in agent performance, hours worked, and overall results to minimize performance variations. Design, develop, and update score sheets for new and existing projects, ensuring they reflect updated requirements and actions at both individual and program levels. Ensure adherence to SOPs for both new and transferred agents, including verifying the required sample sizes. Ensure all data entered into the system is accurate, correct, and up to date. Maintain consistent adherence to defined entry standards. Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required. Conduct coaching / refreshing sessions to existing agents to make sure they are on the right track in implementing the SOP s. Assure that data entered into the system is accurate and follows the defined entry standards. Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required. Login according to defined hours and follow all login rules to ensure full availability during required periods. Conduct calibration sessions with all in-house and BPO monitors. Governance and Resilience Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS s Values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>QUALIFICATIONS/REQUIREMENTS</strong></p><p><strong>Knowledge and Experience</strong></p><ul><li>2 – 4 years of relevant experience.</li></ul><p><strong>Education and Certifications</strong></p><ul><li>Bachelor’s degree in business, Quality Management, or relevant field is required.</li></ul><p></p></section>
Saudi - Riyadh
<p>Jobholders at this level are experienced professionals capable of conducting work with general directions. They are primarily concerned with developing solutions to challenges which require some analysis to understand and resolve, and addressing issues escalated from junior levels. They undertake complex operational activities including supporting the implementation of cross-organizational activities and initiatives.</p><p>Collect needed data and conduct proper analysis in order to develop detailed reports highlighting proposed Governor Office strategy</p><p>Communicate Governor Office approved strategic objectives and priorities to concerned internal stakeholders and develop departmental annual operating plans and strategy accordingly</p><p>Collect departmental strategic, operational and budgetary plans in line with the Governor Office s set strategic priorities, consolidate plans and coordinate with Strategy and Development sector to seek management approval</p><p>Develop KPIs and targets for Governor Office ensuring alignment with ZATCA s strategic objectives</p><p>Ensure proper implementation of ZATCA s approved operational plans and support internal Governor Office departments in identifying and resolving challenges in collaboration with relevant internal stakeholders</p><p>Coordinate the implementation of cross-organizational activities and initiatives ensuring Governor Office s adherence and compliance to organizational mandates and escalate discrepancies when needed</p><p>Coordinate with Strategy and Development sector and act as a focal point for business processes update ensuring alignment with ZATCA s guidelines, templates and strategic objectives</p><p>Follow-up on the project management activities of the Governor Office and develop status update reports</p><p>Follow all relevant policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner</p><p>Help in solving escalated problems and provide needed support for junior team to ensure work is carried out in an efficient manner</p><p>Escalate complex problems to the relevant person to ensure cases/issues are closed properly</p><p>Train junior staff on the different job activities to ensure transfer of know-how, when applicable</p><p>Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow of subordinates/ junior staff</p><p>Support junior staff or direct reports in order to execute their duties according to set policies and processes</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration or equivalent is required</li><li>A minimum of 4 years of relevant experience</li><li>Competencies: Events Management - Proficient, Collaboration and Communication - Developing, Professionalism - Proficient, General Administration - Proficient, Organization and Planning - Advanced, Results Oriented - Proficient, Customer Focus - Proficient, Enablement of Change and Innovation - Developing, Information Systems Knowledge - Proficient, Vendor Management - Proficient</li></ul>